Product End-of-Life Notice

End-of-Sale and End-of-Life Announcement for the

Cisco IP Telephony Gateway SPA8000 and
SPA8800
EOL12702

Cisco announces the end-of-sale and end-of-life dates for the Cisco IP Telephony
Gateway SPA8000 and SPA8800. The last day to order the affected product(s) is
March 15, 2019 . Customers with active service contracts will continue to receive
support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the
EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for
the affected product(s). Table 2 lists the product part numbers affected by this
announcement. For customers with active and paid service and support contracts,
support will be available under the terms and conditions of customers' service
contract.
Table 1. End-of-Life Milestones and Dates for the Cisco IP Telephony Gateway SPA8000 and SPA8800

Milestone Definition Date

End-of-Life Announcement The date the document that announces the end-of-sale and end-of-life of a product September 14, 2018
Date is distributed to the general public.
End-of-Sale Date: The last date to order the product through Cisco point-of-sale mechanisms. The March 15, 2019
HW product is no longer for sale after this date.
Last Ship Date: The last-possible ship date that can be requested of Cisco and/or its contract June 13, 2019
HW manufacturers. Actual ship date is dependent on lead time.

End of SW Maintenance The last date that Cisco Engineering may release any final software maintenance March 14, 2020
Releases Date: releases or bug fixes. After this date, Cisco Engineering will no longer develop,
HW repair, maintain, or test the product software.

End of Routine Failure The last-possible date a routine failure analysis may be performed to determine the March 14, 2020
Analysis Date: cause of hardware product failure or defect.
HW
End of New Service For equipment and software that is not covered by a service-and-support contract, March 14, 2020
Attachment Date: this is the last date to order a new service-and-support contract or add the
HW equipment and/or software to an existing service-and-support contract.
End of Service Contract The last date to extend or renew a service contract for the product. June 10, 2023
Renewal Date:
HW
Last Date of Support: The last date to receive applicable service and support for the product as entitled by March 31, 2024
HW active service contracts or by warranty terms and conditions. After this date, all
support services for the product are unavailable, and the product becomes obsolete.

HW = Hardware OS SW = Operating System Software App. SW = Application Software

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 Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Product Description

Part Number
SPA8000-BR 8-Port IP Telephony Gateway
SPA8000-G1 8-Port IP Telephony Gateway
SPA8000-G4 8-Port IP Telephony Gateway
SPA8000-G5 8-Port IP Telephony Gateway
SPA8000-XU 8-Port IP Telephony Gateway, SRTP Removed
SPA8800 IP Telephony Gateway with 4 FXS and 4 FXO Ports
SPA8800-XU IP Telephony Gateway with 4 FXS and 4 FXO Ports SRTP Removed

Product Migration Options

There is no replacement available for the Cisco IP Telephony Gateway SPA8000 and SPA8800 at this time.

Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in
eligible products and receive credit toward the purchase of new Cisco equipment. For more information about
Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find
additional TMP information on Partner Central at:
https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.

Customers may be able to continue to purchase the Cisco IP Telephony Gateway SPA8000 and SPA8800 through
the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale
in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For
information about the Cisco Certified Refurbished Equipment program, go to: https://www.cisco.com/go/eos.

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have
reached their end of useful life. The program is open to all business users of Cisco equipment and its associated
brands and subsidiaries. For more information, go to:
https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco End-of-Life Policy, go to:
https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to:

https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to:

https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to
help customers understand the content described in the English version. This translation is the result of a
commercially reasonable effort; however, if there are discrepancies between the English version and the translated
document, please refer to the English version, which is considered authoritative.

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Printed in USA C51-741350-00 09/18

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