SAP Ariba Solutions

Ariba® Supplier Mobile App: Quick-Start Guide

Table of Contents
2 Getting Started: Downloading and 14 Using Ariba Supplier: Pinning
Authenticating Your App Documents

5 Using Ariba Supplier: Logging In 15 Using Ariba Supplier: Confirming POs

7 Using Ariba Supplier: Setting Up Alerts 17 Using Ariba Supplier: Accessing

and Notifications Community Content

9 Using Ariba Supplier: Searching 18 Using Ariba Supplier: Accessing

Documents Customer Support

11 Using Ariba Supplier: Tracking Orders

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and Invoices
This quick-start guide will help you set up your Ariba® Supplier mobile app so you
can begin transacting electronically with customers from anywhere. By taking
these steps, you’ll be able to track customer orders and invoices, receive alerts and
notifications about your customer collaborations, confirm POs, pin documents to
work on later, and access helpful content in the Ariba Exchange User Community.

Getting Started: Downloading and

Authenticating Your App

1. Download the Ariba Supplier mobile app from

either the Apple App Store or Google Play Store
to your supported mobile device.

2. Once you have downloaded and selected the

app, enter your Ariba Network username and
password. If you do not have a username or
password, contact your account administrator.
Then click Log In to access your account.

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3. If you cannot remember your username
or password, you can click on Username
or Password under Forgot something?
to retrieve them.

4. Next, check I accept to accept the end user

license agreement for Ariba Supplier, and then
click Continue.

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5. Create a four-digit personal identification
number (PIN). This will allow you to log in
quickly and easily anytime without having
to type in your username and password.

6. Reenter the four-digit PIN to verify it.

7. To enable Touch ID for login (if your device

supports it), select Yes under Use Touch ID.
This will allow you to access the app with
either your fingerprint or your four-digit PIN.

8. To change your login setup once complete, go

in to your settings. To turn off Touch ID, slide
the toggle from the right-hand on position
(blue background) to the left-hand off position
(gray background).

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Using Ariba Supplier: Logging In
1. Tap on the tile to launch Ariba Supplier.

2. Enter your four-digit PIN or Touch ID to access

the app.

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3. To personalize your experience in Ariba Supplier,
go to Settings and then select Profile to add
your personal information.

Tip: You can also view the legal notification,

get support, change your PIN, send mobile
app logs, or log out of the mobile app.

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Using Ariba Supplier: Setting Up Alerts and
Notifications
1. To receive notifications of any actions pertaining
to customers, go in to Settings.

2. Click Customers to receive notifications for a

specific customer or All Customers to receive
notifications for any of your customers.

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3. To define the notifications you want to see or
receive in your mobile app, go to Notification
Preferences, then enable and disable the prefer-
ences you would like by sliding the toggle to the
right for on (blue background) or to the left for
off (gray background).

4. To see your notification feed – which displays all

the notifications to which you have subscribed – go
to the main dashboard and tap on the flag in the
upper left-hand corner. You can have notifications
pushed to you by enabling the push notifications
in Settings.

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Using Ariba Supplier: Searching Documents
1. To locate an order or invoice, click on the
Orders or Invoices tile.

2. Tap on the search icon at the top of the

screen and enter the order or invoice you
are seeking.

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3. To filter the list, tap on the filter icon in the
top right-hand corner.

4. Select the filters you want.

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Using Ariba Supplier: Tracking Orders
and Invoices
1. Tap on the Orders or Invoices tile to see your
orders and invoices, with the most recent
listed first.

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2. To see more detailed information, tap on the
order itself. This will display the PO name,
amount, buyer, status, and most recent update.

3. Tap on the line item to see additional details.

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4. To troubleshoot rejected invoices on the go,
click on View Rejection Reason. This will
show you an itemized list of all the rejections
that caused the invoice to fail, or a manual
list of rejections provided by the buyer.

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Using Ariba Supplier: Pinning Documents
1. To pin an order or invoice for later follow-up,
click the pin icon in the upper right-hand corner.

Tip: You can also access the pin icon by swiping

to the right on any order or invoice from within
the list that appears on the orders or invoices
screen.

2. View the pinned order or invoice via the quick

link that appears on the Web portal, accessible
on your desktop.

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Using Ariba Supplier: Confirming POs
1. To confirm an order, select Confirm in the
bottom right-hand corner.

2. Enter the confirmation number, the estimated

shipping date, and the estimated delivery date
and provide any comments. Then select Submit.

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3. Tap on the Timeline button to get a history of
the order. This shows you when the order was
received and when it was confirmed. It also
lists when the order was invoiced, was shipped,
or had any other status changes.

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Using Ariba Supplier: Accessing Community
Content
1. On the bottom of the dashboard, various
“Spotlight” articles from the Ariba Exchange
User Community will be displayed.

2. Tap on this tile to read, like, and comment on

different articles while on the go.*

*The Ariba Exchange User Community is available in Chinese (Simplified), English, French, German, Italian, Japanese, Korean,
Polish, Portuguese (Brazilian), Russian, and Spanish.

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Using Ariba Supplier: Accessing Customer
Support
1. To access Ariba Customer Support, click
on the user icon in the upper right-hand
corner of your device, and then select
? Ariba Customer Support.

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2. Click on the appropriate icons to access
specific support options via FAQs, phone,
or e-mail.

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