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PA Manual

The Performance Audit Manual by the Auditor General of Pakistan aims to enhance capacity in performance auditing by providing comprehensive guidance for auditors. It outlines the context, objectives, and organization of the manual, along with an overview of performance auditing, including its definition, objectives, and methodologies. The manual serves as a crucial resource for establishing standardized practices and improving the effectiveness of performance audits in Pakistan.

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0% found this document useful (0 votes)
96 views191 pages

PA Manual

The Performance Audit Manual by the Auditor General of Pakistan aims to enhance capacity in performance auditing by providing comprehensive guidance for auditors. It outlines the context, objectives, and organization of the manual, along with an overview of performance auditing, including its definition, objectives, and methodologies. The manual serves as a crucial resource for establishing standardized practices and improving the effectiveness of performance audits in Pakistan.

Uploaded by

Ghulam Mustafa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 191

DEPARTMENT OF THE AUDITOR GENERAL OF PAKISTAN

PERFORMANCE
AUDIT MANUAL

Audit House, Constitution Avenue, Islamabad


31 January 2012

Prepared by

Muhammad Akram Khan


PREFACE
[TO BE ADDED BY THE AGP]

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Performance Audit Manual Auditor General of Pakistan
TABLE OF CONTENTS
PREFACE............................................................................................................................................................. II

LIST OF TABLES...............................................................................................................................................................VI
LIST OF FIGURES............................................................................................................................................................VII
LIST OF BOXES..............................................................................................................................................................VIII
ABBREVIATIONS..............................................................................................................................................................IX

1. INTRODUCTION.......................................................................................................................................... 1

A. CONTEXT...............................................................................................................................................................1
B. EXISTING GUIDELINES ON PERFORMANCE AUDITING.....................................................................................................1
C. OBJECTIVES OF THE MANUAL...................................................................................................................................2
D. ORGANIZATION OF THE MANUAL..............................................................................................................................3
E. AUDITOR GENERALS MANDATE FOR PERFORMANCE AUDIT...........................................................................................3
F. TONE AT THE TOP...................................................................................................................................................3

2. PERFORMANCE AUDITING: AN OVERVIEW.................................................................................................. 5

A. DEFINITION OF PERFORMANCE AUDITING...................................................................................................................5


B. OBJECTIVES OF PERFORMANCE AUDITING...................................................................................................................5
C. THE THREE ES........................................................................................................................................................6
D. POTENTIAL IMPACTS OF PERFORMANCE AUDITING.......................................................................................................7
E. APPROACH OF PERFORMANCE AUDITING....................................................................................................................8
F. SCOPE OF PERFORMANCE AUDITING..........................................................................................................................9
G. PERFORMANCE AUDIT CRITERIA..............................................................................................................................10
H. STANDARDS FOR PERFORMANCE AUDITING...............................................................................................................10
I. COMPARISON WITH FINANCIAL AUDITING.................................................................................................................12
J. COMPARISON WITH PERFORMANCE EVALUATION.......................................................................................................12
K. PERFORMANCE AUDIT CYCLE..................................................................................................................................13

3. ANNUAL PLAN FOR PERFORMANCE AUDIT................................................................................................ 15

A. STRATEGIC PLAN FOR PERFORMANCE AUDIT.............................................................................................................15


B. ROLE OF FIELD AUDIT OFFICES IN ANNUAL PLANNING................................................................................................17
C. ADMINISTRATIVE PLAN FOR EXECUTING THE ANNUAL PLAN.........................................................................................21

4. PLANNING FOR AN AUDIT ASSIGNMENT................................................................................................... 23

A. PRELIMINARY SURVEY REPORT (PSR)......................................................................................................................25


A. AUDIT ASSIGNMENT PLAN.....................................................................................................................................28

5. MANAGING AUDIT AND RELATIONSHIP WITH THE AUDIT ENTITIES...........................................................31

A. LETTER OF NOTIFICATION.......................................................................................................................................31
B. ENTRY CONFERENCE.............................................................................................................................................31
C. OPENING MEETING WITH THE AUDIT TEAM..............................................................................................................34

6. AUDIT EXECUTION.................................................................................................................................... 35

A. AUDIT EXECUTION CYCLE.......................................................................................................................................35


B. AUDIT PROGRAM.................................................................................................................................................36
C. GATHERING PERFORMANCE AUDIT EVIDENCE............................................................................................................37

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Performance Audit Manual Auditor General of Pakistan
D. CATEGORIES OF EVIDENCE......................................................................................................................................41
E. QUALITY OF EVIDENCE...........................................................................................................................................41
F. EXIT CONFERENCE................................................................................................................................................44
G. AFTER THE EXIT CONFERENCE.................................................................................................................................45

7. PERFORMANCE AUDIT WORKING PAPERS................................................................................................. 47

A. ORGANIZATION OF THE PERFORMANCE AUDIT WORKING PAPER FILES..........................................................................47


B. REFERENCING AND PAGINATION OF THE WORKING PAPER FILES...................................................................................50
C. MANAGEMENT OF THE WORKING PAPER FILES.........................................................................................................51

8. DATA ANALYSIS IN PERFORMANCE AUDITING........................................................................................... 53

A. BENEFIT-COST ANALYSIS.....................................................................................................................................53
B. SENSITIVITY TESTING.............................................................................................................................................57
C. OUTPUT BUDGETING.............................................................................................................................................57
D. CORRELATION AND REGRESSION ANALYSIS................................................................................................................58
E. RATIO ANALYSIS...................................................................................................................................................59
F. SIMPLE STATISTICAL MEASURES..............................................................................................................................59
G. ANALYSIS OF COST OVER-RUN................................................................................................................................61
H. ANALYSIS OF TIME OVER-RUN................................................................................................................................62

9. AUDIT SUPERVISION AND REVIEW............................................................................................................ 64

A. RESPONSIBILITY FOR SUPERVISION...........................................................................................................................64


B. SUPERVISION TOOL FOR REVIEWING AUDIT PLANNING...............................................................................................64
C. SUPERVISION TOOL FOR REVIEWING FIELD WORK......................................................................................................65
D. SUPERVISION TOOL FOR AUDIT COMPLETION............................................................................................................67
E. REVIEW OF WORKING PAPERS................................................................................................................................67
F. PREPARING FOR QUALITY ASSURANCE REVIEW: MOCK-RUN........................................................................................68
G. PREPARING FOR PUBLIC ACCOUNTS COMMITTEE.......................................................................................................68

10. FORMULATING AUDIT OBSERVATIONS.................................................................................................. 70

A. FORMAT OF AUDIT OBSERVATIONS..........................................................................................................................70


B. DOCUMENTING AUDIT OBSERVATIONS.....................................................................................................................74
C. INTERNAL CLEARANCE OF THE AUDIT OBSERVATIONS.................................................................................................74

11. REPORTING RESULTS OF PERFORMANCE AUDIT....................................................................................75

A. STAGES OF PERFORMANCE AUDIT REPORT................................................................................................................75


B. CREATING HIGH IMPACT PERFORMANCE AUDIT REPORTS............................................................................................75
C. FORMAT OF THE PERFORMANCE AUDIT REPORT........................................................................................................76
D. REVIEW AND INTERNAL CLEARANCE OF THE DRAFT REPORT.........................................................................................77
E. AUDITEE RESPONSE ON DRAFT AUDIT REPORT..........................................................................................................77
F. PREPARATION AND APPROVAL OF THE FINAL PERFORMANCE AUDIT REPORT..................................................................78

12. QUALITY ASSURANCE IN PERFORMANCE AUDIT....................................................................................79

A. QUALITY ASSURANCE WITH REFERENCE TO PERFORMANCE AUDIT...............................................................................79


B. INTEGRATING QUALITY ASSURANCE IN PERFORMANCE AUDIT WITH QUALITY MANAGEMENT FRAMEWORK........................80
C. QUALITY ASSURANCE REVIEW (QAR) PROCESS BY AQMW........................................................................................81
D. CLIENT SATISFACTION SURVEY................................................................................................................................82
E. AUDIT IMPACT ANALYSIS AND LESSONS LEARNED......................................................................................................83

13. FOLLOW-UP OF PERFORMANCE AUDIT.................................................................................................. 84

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A. TRACKING RECOMMENDATIONS..............................................................................................................................84
B. REPORT ON IMPLEMENTATION OF RECOMMENDATIONS TO PAC.................................................................................84
B. FOLLOW-UP PERFORMANCE AUDITS........................................................................................................................85
D. REPORTING RESULTS OF FOLLOW-UP AUDIT............................................................................................................86

14. IMPLEMENTATION OF THE MANUAL........................................................................................................... 87

A. MANDATE FOR PERFORMANCE AUDIT......................................................................................................................87


B. PERFORMANCE AUDIT POLICY................................................................................................................................87
C. ROLE OF PERFORMANCE AUDIT WING.....................................................................................................................87
D. EQUIPMENT FOR PERFORMANCE AUDITORS..............................................................................................................88
E. POLICY ON AUDITEE RESPONSES.............................................................................................................................88
F. POLICY ON CONFIDENTIAL AND SENSITIVE INFORMATION............................................................................................89
G. QUALITY ASSURANCE FUNCTION.............................................................................................................................89

ANNEXES.......................................................................................................................................................... 90

A. EXTRACTS FROM INTOSAI AUDITING STANDARDS........................................................................................91


B. STRATEGIC PLAN FOR PERFORMANCE AUDIT FOR YEARS …..........................................................................................97
C. RISK ASSESSMENT METHODOLOGY..........................................................................................................................98
D. AUDIT ASSIGNMENTS PRIORITIZATION TOOL...........................................................................................................111
E. TEMPLATE FOR QUARTERLY PLAN FOR PERFORMANCE AUDITS...................................................................................114
F. TEMPLATE FOR PRELIMINARY SURVEY REPORT........................................................................................................115
G. TEMPLATE FOR AUDIT ASSIGNMENT PLAN..............................................................................................................118
H. TEMPLATE FOR LETTER OF NOTIFICATION...............................................................................................................120
I. TEMPLATE FOR AUDIT PROGRAM..........................................................................................................................121
J. TEMPLATE FOR EXIT CONFERENCE WORKING PAPER................................................................................................122
K. TEMPLATE FOR WORKING PAPER..........................................................................................................................123
L. FINANCIAL BENEFIT-COST ANALYSIS......................................................................................................................124
M. SUPERVISION TOOL FOR REVIEWING AUDIT PLAN OF A PERFORMANCE AUDIT ASSIGNMENT...........................................131
N. SUPERVISION TOOL FOR REVIEWING FIELD WORK OF A PERFORMANCE AUDIT ASSIGNMENT..........................................134
O. AUDIT COMPLETION CHECKLIST............................................................................................................................138
P. REVIEW OF WORKING PAPERS..............................................................................................................................140
Q. TEMPLATE FOR AUDIT OBSERVATION.....................................................................................................................142
S. QAR PLAN FOR PERFORMANCE AUDIT ASSIGNMENT...............................................................................................168
T. QUALITY ASSURANCE TOOL FOR A COMPLETED PERFORMANCE AUDIT ASSIGNMENT.....................................................169
U. REPORT ON QUALITY ASSURANCE REVIEW OF PERFORMANCE AUDIT ASSIGNMENT.......................................................174
V. CLIENT SATISFACTION SURVEY..............................................................................................................................175

INDEX............................................................................................................................................................. 177

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Performance Audit Manual Auditor General of Pakistan
List of Tables

TABLE 1: COMPARISON OF FINANCIAL AUDITING AND PERFORMANCE AUDITING......................................................................12

TABLE 2: CALCULATING DISCOUNTED VALUE......................................................................................................................55

TABLE 3: EXAMPLE OF VARIANCE AND STANDARD DEVIATION...............................................................................................60

TABLE 4: USING GRAPHICS IN PERFORMANCE AUDIT REPORTS..............................................................................................76

TABLE 5: AQMW ANNUAL PLAN FOR QUALITY ASSURANCE REVIEW FOR THE YEAR ENDING 30 JUNE ….....................................81

TABLE 6: ANNEX TO AGP REPORT ON STATUS OF IMPLEMENTATION OF PAC DIRECTIVES...........................................................85

TABLE 7: THEMES FOR PERFORMANCE AUDIT (YEAR 1)........................................................................................................97

TABLE 8: RISK RANKS OF AUDIT ASSIGNMENTS (UNSORTED)..............................................................................................102

TABLE 9: RISK RANKS OF AUDIT ASSIGNMENTS (SORTED)..................................................................................................104

TABLE 10: RISK REGISTER...............................................................................................................................................106

TABLE 11: GUIDE FOR CONTROL EFFECTIVENESS.................................................................................................................108

TABLE 12: GUIDE FOR RISK PROBABILITY...........................................................................................................................108

TABLE 13: GUIDE FOR RISK IMPACT..................................................................................................................................108

TABLE 14: INTERVIEW PARTICIPANTS.................................................................................................................................110

TABLE 15: PRIORITIZATION TOOL......................................................................................................................................111

TABLE 16: SOCIAL IMPACT GUIDE.....................................................................................................................................112

TABLE 17: ECONOMIC/FINANCIAL IMPACT GUIDE..............................................................................................................112

TABLE 18: REPORTED POOR PERFORMANCE......................................................................................................................113

TABLE 19: PRIORITIZATION OF ASSIGNMENTS (UNSORTED)...................................................................................................113

TABLE 20: PRIORITIZATION OF ASSIGNMENTS (SORTED).......................................................................................................113

TABLE 21: QUARTERLY PLAN FOR THE PERIOD FROM … TO… (INSERT DATES)..........................................................................114

TABLE 22: TIME BUDGET FOR PERFORMANCE AUDIT OF …..................................................................................................119

TABLE 23: SCHEDULE FOR PERFORMANCE AUDIT OF …........................................................................................................119

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Performance Audit Manual Auditor General of Pakistan
List of Figures

FIGURE A: PERFORMANCE AUDIT CYCLE...............................................................................................................................14

FIGURE B: PLANNING PROCESS FOR AUDIT ASSIGNMENT.........................................................................................................24

FIGURE C: AUDIT EXECUTION PHASE....................................................................................................................................35

FIGURE D: DEVELOPING AUDIT OBSERVATIONS.......................................................................................................................71

FIGURE E: RISK ASSESSMENT PROCESS...............................................................................................................................101

FIGURE F: RANKING RISKS – PROBABILITY IMPACT MATRIX....................................................................................................109

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Performance Audit Manual Auditor General of Pakistan
List of Boxes

BOX I: EXTRACT FROM: INTOSAI PERFORMANCE AUDIT GUIDELINES – KEY PRINCIPLES.............................................................23

BOX II FROM: INTOSAI HOW TO INCREASE THE USE AND IMPACT OF AUDIT REPORTS: A GUIDE FOR SUPREME AUDIT INSTITUTIONS.33

BOX III: SOME RULES OF THUMB FOR AUDIT EVIDENCE..........................................................................................................44

BOX IV: SOME TIPS FOR WORKING PAPERS...........................................................................................................................52

BOX V: EXTRACT FROM INTOSAI STANDARDS......................................................................................................................66

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Performance Audit Manual Auditor General of Pakistan
Abbreviations

AGP Auditor General of Pakistan


AQMW Audit Quality Management Wing
DAC Departmental Audit Committee
DAG Deputy Auditor General
DG Director General
DCF Discounted cash flow
EIRR Economic internal rate of return
FAO Field audit office
FIRR Financial internal rate of return
ICQ Internal control questionnaire
IRR Internal rate of return
ISSAI International Standards for Supreme Audit Institutions
NPV Net present value
PA Performance audit
PC 1 Planning Commission Form 1 for project plans
PSR Preliminary survey report
QAR Quality assurance review
QMS Quality management specialist
SAI Supreme Audit Institution
VFM Value for money

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Performance Audit Manual Auditor General of Pakistan
Chapter 1 Introduction

1. Introduction

A. Context
1.1 The development of Performance Audit (PA) Manual is part of the broader objective of the Auditor
General of Pakistan (AGP) to build capacity in performance auditing. Capacity building is a
comprehensive term and in a generic sense it involves at least the following elements:
(a) Independence of the Supreme Audit Institution (SAI): It refers to the independence of the SAI
from the executive departments for budget and human resource needs. The independence is
ensured by the law that also gives the SAI authority to plan and execute audits.
(b) Authority: It refers to the authority of the SAI with respect to other stakeholders and executive
departments to obtain information and to oversee implementation of audit recommendations
and review internal control systems.
(c) Ability to hire and fire competent persons: It refers to the ability of the SAI to identify, recruit,
compensate and retain personnel of desired knowledge and skills for performing its functions
adequately.
 Framework for knowledge management: It refers to the ability of the SAI to retain institutional
memory, creating new knowledge and transfer of knowledge to future generations etc.”
(d) Guidance for auditors: It refers to the guidance of the SAI in the form of manuals, guidelines,
practice advisories, operating procedures and code of ethics for auditors at all levels.
1.2 It is in the context of the last of the above elements of capacity building effort that the AGP has
decided to issue a manual for performance auditing.

B. Existing Guidelines on Performance Auditing


1.3 The Department of the Auditor General (Department) published a set of Performance Audit
Guidelines (Guides) during 1981-93 with the help of Technical Assistance from Royal Government of
the Netherlands (Dutch Assistance). These Guides were produced in two phases. During first phase
(1981-86) the Department published 14 Guides. During second phase (1991-93), the Department
produced another set of 11 Guides. Besides, it also published four books on performance auditing
under the title of Performance Audit Books 1-4. These Guides, despite the wealth of knowledge that
they contain, have certain limitations as stated below:
(a) The first set of Guides revolves around the concept of discounted cash flow (DCF) analysis. The
tools of the analysis include working out benefit/cost analysis, net present value, output
budgeting, sensitivity testing and internal rate of return. The comprehensive name for these
tools is DCF analysis. The Guides do not go beyond this concept. The Guides produced during the
second phase do use other methods of analysis as well. However, they do not approach the
subject of performance auditing in a systematic manner.
(b) The Guides do not tell the auditors how to conduct performance audit in sufficient detail. There
is little material in the Guides by way of standardized methodology for undertaking performance
audits in all situations.

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Performance Audit Manual Auditor General of Pakistan
Chapter 1 Introduction

(c) Significant changes have taken place in public administration, auditing methodology and
information technology since the time the Guides were written. For example, the role of
Government has undergone major changes. Massive nationalization has given way to wholesale
privatization. The number and size of public sector enterprises has declined enormously. The
Government is dishing out grants to NGOs for various functions which it used to handle directly.
(d) Developments in public administration have changed the perceptions of the people about role
of the Government. For example, there is a lot of emphasis now on accountability of public
managers and politicians, transparency and freedom of information and good governance that is
free from corruption and nepotism.
(e) Side by side, major developments have taken place in the methodology of performance
auditing. A major development in auditing methodology is emphasis on risk assessment . The
traditional method of internal control evaluation as the focal point in audit planning has given
way to enterprise risk assessment.
(f) Developments in computerization have also influenced the methodology of performance
auditing. Internet has virtually revolutionized the flow of knowledge and information at no cost
or at a minimal cost. The time these Guides were written, most of knowledge was available in
hard copies in form of books, reports, papers and research notes and was also not available in
Pakistan. With the easy availability of Internet, information gathering has become lot more
simple than what it used to be. Communication through e-mail and its free availability and the
possibility of transmitting documents as attachments has also revolutionized the way the
auditors used to work. The auditors can send and receive large chunks of information to and
from their colleagues and bosses at no cost almost instantly. Supervision of audit and quality
assurance has become extremely fast and effective because of the availability of e-mails. Such
facilities were not available when the Guides were written. The authors had to think of various
long-winded methods of teaching auditing techniques in that environment.
(g) These developments have necessitated development of a compact and comprehensive manual
for performance auditors that not only encompasses the changes in public administration that
have taken place since the existing Guides were written but also incorporates state of the art
methodology in performance auditing.

C. Objectives of the Manual


1.4 The Manual has following objectives:
(a) Develop a set of general instructions for planning, executing and reporting on performance audit
by adopting, adapting and integrating existing departmental instructions and guidance with
international practice.

(b) Standardize practice of performance audit in the Department.

(c) Define roles and responsibilities of various levels of staff with respect to performance auditing.

(d) Design tools of accountability of auditors and audit managers for quality assurance in
performance auditing.

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Performance Audit Manual Auditor General of Pakistan
Chapter 1 Introduction

D. Organization of the Manual


1.5 The Manual consists of, besides the first chapter on introductory matters, guidance on planning,
executing, reporting, follow-up and quality assurance in performance auditing. It provides a set of
forms, templates, tools and checklists in Annexes. The chapter on data analysis, working papers and
supervision are part of the audit execution. These chapters precede the chapter on report-writing,
although a strict obedience to the audit cycle would suggestion these chapters to be relegated to
Annexes.

E. Auditor Generals Mandate for Performance Audit


1.6 Ordinance No. XXIII of 2001, specified as the Auditor-General’s (Functions, Powers and Terms and
Conditions of Service) Ordinance, 2001 empowers the AGP to:
(a) audit all expenditure from the Consolidated Fund of the Federation and of each Province, and
to ascertain whether the moneys shown in the accounts as having been disbursed were legally
available for, and applicable to, the service or purpose to which they have been applied or
charged and whether the expenditure conforms to the authority which governs it;
(b) audit all transactions of the Federation and of the Provinces, relating to Public Accounts;
(c) audit all trading, manufacturing, profit and loss accounts and balance sheets and other
subsidiary accounts kept by Order of the President or of the Governor of a Province in any
Federal or Provincial; and
(d) audit, subject to the provisions of this Ordinance, the accounts of any authority or body
established by the Federation or a Province, and in each case to report on the expenditure,
transactions or accounts so audited by him.
1.7 These provisions empower the AGP to undertake audit, which in its generic sense, also include
performance audit.

F. Tone at the Top

Performance Audit Policy


1.8 The AGP would issue a policy statement on performance auditing. The policy would focus on such
areas as stated below:
 Performance auditing would become one of the routine functions of the FAOs.
 The promotion and career prospects of auditors would be linked to good quality performance
audit reports.
 Independent quality assurance of the PA work done by the field auditors would ensure a merit-
based motivational policy.
 There would be a competition for more resources and greater recognition and support for high
quality performance audit work.
1.9 A skeleton of PA policy is available in Chapter 14 of this Manual.

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Performance Audit Manual Auditor General of Pakistan
Chapter 1 Introduction

Involvement of Senior Audit Managers in PA


1.10 The Department will enforce a program for involving senior audit managers (B-19 and above) in
undertaking performance audits as an on-going activity. The Department will introduce the
following program:
(a) All senior managers will undergo a certain minimum period of training and orientation in PA
every year.
(b) The performance of individual officers will reflect the work done on PA during the year.
(c) The incentive system of the Department will incorporate reward for outstanding work in PA.

Role of Deputy Auditor General of Audit Policy and Special Sectors (APSS) in
PA
1.11 The Deputy Auditor General (APSS) will be the focal person for all policy-related matters on PA.
Performance Audit Wing (PAW) will function under the supervision of DAG (APSS).

Role of Performance Audit Wing


1.12 The PAW will have a renewed and reinforced role in promoting PA, developing methodology,
disseminating knowledge and providing technical assistance. [ See Chapter 14 for details]

Role of Field Audit Offices (FAOs) in Performance Audit


1.13 The FAO will be primarily responsible for planning, executing and reporting on performance
audits. They will follow the same procedures for the entire audit cycle as they do for financial audits
and compliance audits.

Quality Assurance of Performance Audit


1.14 The Quality Assurance function relating to performance audit will rest with Audit Quality
Management Wing (AQMW). The Wing shall have a dedicated officer, of the level of a director,
responsible for quality assurance of performance audit.

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Performance Audit Manual Auditor General of Pakistan
Chapter 2 Performance Audit: An Overview

2. Performance Auditing: An Overview

A. Definition of Performance Auditing


2.1 Performance auditing is a recent expansion in the scope of financial auditing. It originated from USA,
Canada and some countries of Europe like Sweden and West Germany. The idea of performance
auditing spread quickly among Supreme Auditing Institutions. In 1977 Ninth Congress of the
International Organization of Supreme Audit Institutions (INTOSAI) in Lima drew attention to
performance auditing. Next two decades saw immense intellectual activity in methodology
development and research in the field of performance auditing.
2.2 Despite a general consensus on need for expanding the scope of audit, there is no universally agreed
definition of performance auditing. However, most of the definitions agree that the performance
auditing focuses on the economy, efficiency and effectiveness in the management of public
resources. INTOSAI has defined the performance auditing as follows 1:
Performance auditing is concerned with the audit of economy, efficiency and effectiveness and
embraces:

(a) audit of the economy of administrative activities in accordance with sound administrative
principles and practices, and management policies;

(b) audit of the efficiency of utilization of human, financial and other resources, including
examination of information systems, performance measures and monitoring arrangements, and
procedures followed by audited entities for remedying identified deficiencies; and

(c) audit of the effectiveness of performance in relation to achievement of the objectiveness of


the audited entity, and audit of the actual impact of activities compared with the intended
impact.

B. Objectives of Performance Auditing


2.3 Twelfth Congress of INTOSAI (Sydney, 1986) defined the objectives of performance auditing as
follows:
 Provision of a basis for the improvement of public sector management
 Improvement in the quality of information on the results of public sector management that is
available to policy makers, legislators and the general community
 Encouragement of public sector management to introduce process for reporting on performance
 Provision for more adequate accountability
2.4 The above statement clarifies that the performance auditing is a means to (i) improve management
practices in the public sector and (ii) sharpen the accountability process of public managers.

1
International Organization of Supreme Audit Institutions. 2004. Implementation Guidelines for Performance
Auditing: Vienna: INTOSAI.

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Performance Audit Manual Auditor General of Pakistan
Chapter 2 Performance Audit: An Overview

C. The Three Es
2.5 The main focus of performance auditing is on economy, efficiency and effectiveness of a given program,
project or entity. By convention these concepts are termed as ‘Three Es’ of performance auditing.
2.6 Economy refers to acquisition of resources at the lowest cost keeping in view the objectives of the
organization. It implies that the resources should be acquired at the right cost, at right time, at right
place, in right quantity and of right quality. Economy should be perceived with reference to
achievement of the goal. Economy in an absolute sense may mean not to spend anything at all. But
in a relative sense it has to be related to the purpose of spending. Thus ‘economy’ means spending
only that much which is barely essential to achieve the goal. Methods for measuring economy
include comparison with benchmark costs, such as private sector charges, historical costs, costs
incurred by a similar public sector organization or budget allocation. Economy also applies to
physical resources such as space used, number of vehicles, number of computers and photocopiers.
Performance audit measures economy in the use of physical resources against audit criteria, which
could be diverse. For example, for space, it could be space standards of the government; for
vehicles, computers and photocopiers, it could be prescribed ratios of outputs and inputs, etc.
2.7 Efficiency means optimum utilization of resources keeping in view the objectives of the organization. It
implies maximizing output from the given resources or minimizing input for the given outputs. Analysis
of efficiency presumes that standards of input and output are available. But in a large number of
cases they are not available and the auditor has to work with the auditee management to determine
the agreed standards. The most commonly used standards, however, are planned outputs for given
inputs laid down by the auditee itself. Other methods for determining standards of efficiency are
efficiency levels of other units within the organization, comparison with the past years, or with other
organizations in the public sector or private sector, or international organizations operating in
similar circumstances, etc.
2.8 Effectiveness refers to the extent the objectives have been achieved. In auditing effectiveness, the
auditors distinguish among outputs, outcomes and impacts. The outputs pertain to results of certain
inputs produced by the organization. They are generally within the organization. The outcomes
relate to the results external to the organization over a short to medium term. Impact refers to the
effect of the outcomes on the society in the long run. For example, a certain project visualizes
installing tube-wells in rural areas for reducing the level of sub-soil water and protecting the land
from water-logging and salinity and increasing the income of farmers. In this example, the number
of tube-wells installed would be the output of the project. Reduction in the sub-soil water level and
number of acres of land protected would be two outcomes of the project. The increase in the level
of farmers' income over the long run would be the impact. In performance auditing, the auditors are
supposed to audit all four elements: inputs, outputs, outcomes and impact. However, generally,
they are unable to audit the impact as that can be measured over a long period of time. This can be
done only if the audit is undertaken after several years of the project completion. In that case,
usually, the data on other three elements would have become irrelevant. Thus, despite theoretical
claims, performance auditors hardly ever audit the impact of projects or programs in practice.
2.9 Even when the auditors are focusing on outputs only, there are several performance measurement
aspects they can examine. For example, what is the quality of the output? What is the rate of error?
How reliable is the service? How do users rate utility of an output? To that extent they would be
auditing the effectiveness of the project or program.

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Performance Audit Manual Auditor General of Pakistan
Chapter 2 Performance Audit: An Overview

D. Potential Impacts of Performance Auditing


2.10 Performance audit recommendations can help improve performance in terms of greater
economy, higher efficiency and more effectiveness. ASOSAI Performance Auditing Guidelines (2000)
give the following list of potential impacts of PA:

Economy
 reduction in costs through better contracting, bulk buying, etc;
 reduction in costs through economies on usage of personnel or other resources;
 introduction of charges where none were previously imposed or revision of charges;
 rationalization of facilities;

Efficiency
 greater outputs from same inputs;
 remedying duplication of effort or lack of coordination;

Effectiveness
 better identification/justification of need;
 clarifying objectives and policies;
 introducing better sub-objectives and targets;
 better achievement of objectives by changing the nature of outputs or improved targeting;

Improved quality of service


 shorter waiting lists;
 reduced response times;
 fairer distribution of benefits;
 better access to information;
 wider range of services and greater choice;
 helping the public, clients, industry, etc;
 improved equity in access to programs;

Improved planning, control and management


 introduction/improvements to corporate planning;
 clearer definitions of priorities and better-defined targets;
 better-targeted incentives;
 better control and management of human resources, assets, projects and resources;
 tighter controls against fraud;
 improved financial accounting systems;
 better financial management information;
 better computer security;

Improved accountability
 improved visibility of procedures and outputs;
 improved accountability for expenditure to the legislature and to the public sector;
 improved forms of account, including commercial formats;
 improved external control and monitoring by departments;
 better and/or more accurate performance indicators;
 better comparison between similar agencies;
 greater information on sector performance; and
 clearer and more informative presentation of information.

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E. Approach of Performance Auditing


2.11 According to INTOSAI ISSAI # 3000, performance auditing has two approaches:
 Results-oriented approach
 Problem-oriented approach

The results oriented approach

2.12 The results-oriented approach basically focuses on the planned objectives of audit entity, its
programs or projects and the results achieved. It starts with the basic question: have the planned
objectives been achieved? If so, at what cost (economy) and with what efficiency? For this purpose,
the auditors lay down audit criteria for measuring the results, economy and efficiency. A comparison
of the audit criteria with actual achievement of results provides the auditors with raw material for
their report.

The problem-oriented approach

2.13 The problem-oriented approach basically deals with a problem, collects data on facts, analyzes
the problem, determines its causes and suggests possible remedial actions. In this approach the
auditors proceed without reference to predefined audit criteria. For understanding the causes of the
problem, the auditors, sometime, formulate hypothesis and test them against the actual data. In
their pursuit to understand the problem, the auditors may even look for problems in the existing
laws, rules and procedures and suggest changes to modify them.
2.14 In brief, the results-oriented approach uses audit criteria as baseline for good practice and
desirable normative standard. The problem-oriented approach focuses on analysis of the problem
without reference to audit criteria.
2.15 Performance auditing may start with a top down perspective, taking into account the expectations
of the legislature and try to find out the actual performance with reference to those expectations. It can
also take a bottom-up approach. In this approach, it can start with the expectations of the people for
whom a program or project has been planned and see the extent to which these expectations have
been met. This approach focuses on ultimate auditee of the public service.
2.16 Performance auditing uses the concept of a reasonable manager. The performance auditors try to
stand in the shoes of the managers and ask the basic question: what would a reasonable manager do
in the given circumstances? The answer to this question transforms their perspective from an adversary
to a friend of management. The performance auditors do not try to take advantage of hindsight
wisdom. Instead, they take a balanced view and report on achievements of the management, giving
credit where it is due. In fact, performance audit reports begin with achievements of the management
rather than its failures.
2.17 There are other innovations that performance auditing has introduced in the audit approach. For
example, the performance auditors do not remain restricted to internal records of the organization.
They may obtain information on markets and prices from external sources, such as Internet, published
journals and even by market surveys. They may go out in the field and see the operations, satisfying
themselves on questions of economy and efficiency.
2.18 Performance auditing can be carried out at the level of an organization, a program or a project.
It can also be a government-wide study of a particular issue such as human resource management,
travel management, or cash management in the whole of government.

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2.19 Performance auditing follows a normative approach. It does not stop short at identifying instances
of waste, inefficiency and ineffectiveness. It goes a step further and makes recommendations for
remedial action.
2.20 Although performance auditing is fundamentally concerned with improving public service and
management of public resources, yet it has implications for accountability of the public managers. The
managers who could not produce results as planned have to account for their performance. In this
respect, performance auditing has a sharper bite than financial auditing.
2.21 Performance auditors do not question policies of the Government directly. However, they trace
performance of the projects or programs to policies, if the cause of poor performance lies in faulty
policies.
2.22 The canvas of performance auditing is quite vast and it borrows from different auditing
traditions. In the final analysis performance auditing requires an in-depth analysis and research in
the subject of audit. It requires multiple skills and analytical abilities. Basically, performance auditing
is an intellectual enterprise and auditors with higher education and knowledge and skills should
undertake it.

F. Scope of Performance Auditing


2.23 The auditors have to determine the scope of each performance audit assignment. It will depend,
besides other things, upon audit objectives, state of record-keeping and data management of the
audited body. Theoretically there are three possibilities, though in practice various combinations of
these possibilities can exist.
2.24 First, the audited organization does not have system of performance measurement. It does not
generate and collect any data on its performance. In that situation, the scope of performance audit
would cover collection of performance data by the auditors. It would be, actually, an exercise in
performance measurement by independent auditors.
2.25 Second, the organization generates performance data at some or all points of its performance
but does not have a systematic policy of reporting on the performance. It means, the organization
has systems and controls for measuring performance and it does measure performance as well. The
scope of performance audit, in this case, would be evaluation of systems and controls of
performance measurement and to comment on adequacy of the performance data. The audit would
also conclude on the performance levels in light of pre-set audit criteria.
2.26 Third, and that is the case of a well-developed organization, where the audited body reports on
its own performance. The scope of performance audit in this case would be verification of
management assertions about its performance as stated in its performance report. It would be a
parallel of financial audit where the auditors express an opinion on financial statements. In financial
auditing, the financial statements are performance reports on financial management. In case of
performance auditing, the performance report of the management would be management’s
position on its own performance. The auditors would verify that position by collecting and analyzing
evidence independently.
2.27 In actual practice, hardly any organization would neatly fit into any of these three models. There
will be some shades of all of these situations in every case. It means, the auditors would actually see
that management does collect data in some cases (model1), has systems and controls in place for

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measuring performance for some of its operations (model 2) and reports to some extent on its own
performance (model 3). In practice, therefore, the auditors will have to scope their audit in light of
the actual situation. They will measure performance in certain areas, rely on internal controls in
some cases and verify management assertions about its own performance still in other cases. The
scope of performance audit would be an amalgam of all three models with varying emphasis of any
one or two of them, depending upon the actual situation.

G. Performance Audit Criteria


2.28 In performance auditing, the auditors have to lay down audit criteria for each issue of potential
significance. It is unlike financial auditing where the audit criteria are determined by centuries old
practice and even mention of audit criteria seems superfluous. In performance auditing, there is no
single source of audit criteria. The auditors have to undertake a sort of research to determine the
benchmarks against which they would assess the performance of the auditee. In their research, they
may review such sources as follows:
 Objectives of the organization, project or program
 Generally accepted management practices
 Past performance standards
 Standard operating procedures (SOPs) of the organization
 Rules and regulations applicable to the organization
 Sector studies
 Comparison with similar organizations, projects or programs
 State-of-the-art studies
 Academic pronouncements of the profession
 Performance specifications of manufacturers of an equipment
2.29 Good practice in performance auditing requires that the audit criteria be shared with the
auditee management and their agreement obtained at this stage of planning.

H. Standards for Performance Auditing


2.30 INTOSAI have issued Guidelines for the Implementation of Performance Audits (2004). It also set
up a Performance Audit Standards Sub-committee (2005) to develop standards in light of the
Implementation Guide. The INTOSAI Standards for Supreme Audit Institutions Standard 3000 and
3100 applies to performance auditing. Complete text of the standard is available at www. Issai.org.
2.31 INTOSAI Auditing Standards (1989) for government auditing are applicable to performance
auditing as well. Following is a summary of the standards applicable to government auditing in
general and performance auditing in particular:
 The SAI should have a clearly defined mandate for performance audit.
 Performance audit should be formally planned.
 The criteria for performance audit should be made known to the auditee and if possible
agreed with them.

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 Performance audits should be properly supervised.


 Performance audit report should be based on relevant, sufficient and competent evidence.
 Performance audit should report positive achievements along with any weaknesses and
make recommendations for improvement.
 Performance auditors should share the draft findings and conclusions with the auditee and
incorporate their reaction in the final audit report.
 Performance auditors should collectively have competence to audit the assignment.
 The performance auditors should be independent and have freedom to select audit areas
within the mandate.
 The performance auditors should observe ethical code of integrity, objectivity,
confidentiality, neutrality, and due care.
2.32 Extracts of important standards pertaining to government auditing in general and performance
auditing in particular are at Annex-A to this Manual.

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I. Comparison with Financial Auditing


2.33 Table 1 below summarizes the differences between financial auditing and performance auditing.
Table 1: Comparison of Financial Auditing and Performance Auditing

Aspect Financial Auditing Performance Auditing

Purpose Assesses truth and fairness in Assesses economy, efficiency and


financial statements effectiveness in management of resources
with a focus on improving management
and accountability of managers

Approach Finds errors and omissions, based on Measures performance, based on internal
internal records and evidence as well external evidence

Criteria Applies accounting standards, rules, Uses applicable rules, regulations, and
and regulations. Standard criteria for generally accepted management
all audits practices, and technical standards, etc.
Unique in each case

Knowledge Accounting, auditing Collective competence of the team in


requirements accounting, auditing, management, law,
and other disciplines depending on the
nature of the auditee operations

Methods Uniform, standardized method No standardized method. Vary from audit


to audit

Reports Annual report, more or less Long form reports depending on nature of
standardized audit and reporting policies of the auditee

J. Comparison with Performance Evaluation


2.34 Performance auditing and performance evaluation have some differences in concepts and
procedures as explained below:
(a) Scope: The scope of performance evaluation has a stronger focus on effectiveness of policy,
while performance auditing focuses mainly on administration of programs. The elected
representatives lay down policy and the government employees do implementation through
appropriate programs or projects. The performance auditors restrict themselves to the review

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of policy implementation and do not question the policy itself. However, the performance
evaluation can question the policy as well2.
(b) Independence: Supreme Audit Institutions or other auditors who are independent of the
executive conduct performance audits independently. Performance evaluation may or may not
be independent of the program management in all cases. 3
(c) Reporting mechanism: Performance audit reports in the government are placed before the
parliament or governing boards of the public enterprises. The reports of performance
evaluation are usually submitted to the minister-in-charge or the chief executive of the
enterprise.4
(d) Criteria: There are differences in the criteria that performance auditing uses as compared to
the performance evaluation. The performance auditing uses good management practices as
basic criteria for auditing the performance and making recommendations. The performance
evaluation uses the technical operational standards as basic criteria for evaluation and making
recommendations.
2.35 Performance auditing and performance evaluation do overlap at certain points. But as
disciplines, they require different types of expertise and serve distinct set of purposes.

K. Performance Audit Cycle


2.36 A performance audit assignment passes through the familiar four phases:
 Planning
 Execution
 Reporting
 Follow-up
2.37 A detailed exposition of these phases will appear in chapters dealing with each of these phases.
Figure A below gives a bird’s eye view of the performance audit cycle.

2
McPhee, Ian. 2006. Evaluations and Performance Audit: Close Cousins or Distant Relatives? Canberra: Australian
National Audit Office. Pp.17.
3
Ibid.
4
Ibid.

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Chapter 2 Performance Audit: An Overview

Figure A: Performance Audit Cycle

1. Annual Plan
- Audit Themes
Strategic Plan
- Risk Assessment
Risk Assessment
- Other Considerations
Other Considerations

Annual PA Audit Work Plan

2. Individual Audit Preliminary Survey Report


Planning (If required)

Audit Assignment Plan

Entry
3. Audit Execution
Audit Execution

Ongoing
Working Papers
dialogue
to
clarify/
Exit
resolve
4. Audit Reporting Interview issues
Draft Report

Entity Response

DAC Decisions

Final Report
Tabled in the Parliament

5. Follow-up Tracking Implementation of


Recommendations

Verification of
Management Responses

Follow-up Audit

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Chapter 3 Annual Plan for Performance Audit

3. Annual Plan for Performance Audit


3.1 Planning for performance audit for every financial year will be part of the overall annual audit plan
for the FAOs.
3.2 The primary responsibility for preparing the annual plan for PA as well as getting it approved by the
AGP remains that of each DG of Audit for his or her office.
3.3 PAW under the guidance of DAG (APSS) would coordinate the planning exercise of FAOs for ensuring
that individual FAO plans align with priorities of the AGP for the year. The coordination function of
PAW will consist of its role as state below.

A. Strategic Plan for Performance Audit


3.4 The Department will issue a 3-year strategic plan for performance auditing. It will be a rolling plan
with details of audit areas to be covered during the first year and summary of the areas or themes
to be covered in the coming two years.
3.5 The objectives of the strategic plan shall be as follows:
(a) Give strategic direction for future performance audit coverage
(b) Help in the identification and selection of audits with the potential to improve public sector
accountability and administration
(c) Support in the preparation of a work program that can be achieved with expected available
resources
(d) Provides a basis for accountability
3.6 The preparatory work for strategic planning and necessary thinking for PAs by the Department
would be an ongoing activity in PAW which would be responsible for following tasks with respect to
strategic planning.
3.7 PAW, in consultation with FAO/DAGs and under the supervision of DAG (APSS) will be responsible
for preparing 3-year strategic plan for performance auditing. For the purpose of preparing strategic
plan, PAW would undertake such consultation processes as brainstorming sessions with senior
management of the Department, seminars, workshops, panel discussions, and meetings within the
Department and with other stakeholders.
3.8 The DAG (APSS) will issue the time-table for preparing the strategic plan. Keeping in view the time
table for the strategic plan approval, FAOs will submit to PAW proposals and priority areas for
performance audit during the next three years.
3.9 The FAOs will prepare the proposal for strategic plan and get its approval from their respective DAG
before submitting it to PAW. The FAOs should keep in view the time required by their respective
DAG for approval and ensure that the proposals reach PAW within the prescribed time-frame.
3.10 The FAOs will keep the following factors in view while preparing the strategic plan:
(a) Potential audit impact
(b) Materiality
(c) Risk to good management
(d) Significance of the program to the activities of the agency
(e) Visibility and viability of the program/activity as reflected in its political sensitivity and
national importance
(f) Lack of recent audit coverage and other internal and external review of the program/activity
(g) Auditability

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3.11 PAW will consolidate the proposals and priorities received from FAOs and may discuss further
with the FAOs to have a clearer view. PAW may like to hold seminars with FAOs to firm up the views
and smooth out any overlaps and duplications.
3.12 For preparing the strategic plan PAW would undertake necessary research in basic trends in
economy, government, and social sector. It will review relevant publications and previous reports
relating to performance and regularity audits; listen to experience of regularity auditors; listen to or
read transcripts of parliamentary debates; attend relevant conferences and seminars; hold
discussions with colleagues, stakeholders and specialists; listen to radio and television broadcasts;
and read newspapers and journals. It would be a continuous process that ensures that the
Department is always in possession of updated information about what happens in the society that
may require examination by the AGP. Examples of PA themes could be energy crisis, security
management, flood management, earth quack impact management, e-government, etc.
3.13 PAW will prepare a draft strategic plan for review of DAG (APSS) who will keep in view the vision
and priorities of the AGP while finalizing the strategic plan. The DAG (APSS) may like to discuss
further about the priorities with other DAGs/ Additional AGP. The strategic plan will also specify
themes, sub-themes, if any, and objectives and scope of each theme and sub-theme.
3.14 PAW will prepare one working paper for each theme in the draft strategic plan. The working
paper will give at least the following information:
(a) Background of the subject
(b) Some basic facts, materiality and risk areas
(c) Executive departments involved
(d) Reasons for selecting the theme
(e) Potential risks if the theme is not selected
(f) Objectives , scope and approach of AGP’s audit
3.15 Each working paper would have necessary supporting documents to indicate the basis on which
the theme has been selected.
3.16 DAG (APSS) will submit the draft strategic plan for approval to the AGP. The AGP may like to
consult the Public Accounts Committees of the National Assembly and Provincial Assemblies to
assess priorities of the public representatives for performance audits. The AGP may also consult
other Committees of the Legislature(s) for determining priority areas for the strategic plan.
3.17 The AGP will approve the strategic plan which will be circulated among all concerned by the
DAG (APSS).
3.18 After receipt of the approved strategic plan, the FAOs will translate the plan for the first year
into audit assignments in their respective Annual Audit Plans for approval by the AGP.
3.19 The format of the strategic plan for the first year in a 3-year plan is at Annex-B.
3.20 The plans for years 2 and 3 would only be in skeleton form. Next year, the plan for year 2 of the
approved strategic plan will become plan for the current year and shall be elaborated in the format
given at Annex-B. At the same time, another skeleton plan will be added which will then become
plan for year-3. The set of plan for the three years as revised on the beginning of the second year
will also pass through the same approval process as stated above. In this way, the plan for year-2 of
the last strategic plan will become current plan and another skeleton plan will be added which will
become plan for year-3.

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Horizontal Performance Audits


3.21 PAW will, with the approval of the AGP, also notify performance audit assignments that spread
over more than one government department or which have to be implemented by more than one
FAO. For example, an audit assignment that covers procurement of IT equipment by more than one
department could require audit work by different FAOs. In such cases, PAW will notify the Lead FAO
and also other FAOs that will participate in this audit (Participating FAOs) for such an audit. Another
example could be audit of public debt.
3.22 The Lead FAO would be responsible for preparing the Preliminary Survey Report, Audit Plan,
Audit Program and Audit Report of the horizontal audit. The Participating FAOs would be
responsible for fieldwork only. The Lead FAO will coordinate the work of the Participating FAOs,
collate the audit observations received from these FAOs and issue the draft and final audit reports.
The Lead FAO will also be custodian of all working papers pertaining to the audit assignment. The
Lead FAO will present the audit report to the Public Accounts Committee.
3.23 While notifying horizontal audits, PAW will keep in view the Public Accounts Committee where
the audit report will be presented. It means, at least for some time to come, the horizontal audits
involving federal and provincial governments in one assignment would be avoided. These audits
would cover departments of either the federal government or that of a provincial government.

B. Role of Field Audit Offices in Annual Planning

Following Strategic Plan for PA


3.24 The FAOs are primarily responsible for preparing a proposal for performance audits to be
undertaken in the forthcoming year. For preparing annual plan of performance audits the FAOs will
follow the planning schedule notified by the AGP every year.
3.25 The primary list of performance audits would be based on translation of the strategic plan as
approved by AGP and notified by DAG (APSS).
3.26 The total list of PAs to be undertaken by the FAO will consist of the audit assignments
determined in light of the approved strategic plan only.

Conducting Risk Assessment


3.27 The primary method for the preparing a list of proposed performance audits is to undertake risk
assessment of the auditee organization, its programs and projects. The objective of risk assessment
will be to identify and prioritize the assignments from the total proposed list on basis of riskiness.
3.28 The methodology for undertaking risk assessment is at Annex- C to this Manual.
3.29 The objective of risk assessment at this stage of planning is to identify audits that pose highest
risk to value-for-money. At this stage the auditors undertake following type of activities:
 Brain storming within the FAO and with colleagues in other FAOs to develop a tentative list
of high risk areas.
 Conduct workshop(s) on risk assessment involving auditors of all levels to identify risk areas.
 Interview key persons from the auditee department(s) for understanding the risks and the
mitigation strategies adopted by that office.
 Consult subject area experts for technical input and to assess the areas that would pose
higher risks.
3.30 The DGs of Audit would be able to request the AGP through DAG concerned for short term
consultancy for conducting risk assessment or for identifying potential areas for audit, should they

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feel that input from a consultant would be potentially beneficial for the annual audit planning
process. Normally, such consultancy assignments should be between one to four weeks.
3.31 As a result of various activities stated above, the FAOs will prepare Risk Register and end up in
preparing a list of possible audit assignments. The Risk Register gives risk profile of each proposed
audit assignment in a summary form. For each assignment proposed as a result of risk assessment
exercise, the Risk Register indicates the following:
 Nature of risk
 Effectiveness of internal controls
 Probability of occurrence of risk
 Impact of risk
3.32 The Risk Register presents the risk profile of all proposed assignments. But it does not rank the
assignments in terms of riskiness.
3.33 The next step is to prioritize the audit assignment in order of riskiness. For this purpose, the
Manual provides a Scoring Tool. (See Fig F, Annex C). The scoring will be done in two steps. As a first
step, each assignment in the list will get a score in light of the Scoring Tool. In the second step, this
list will be sorted in descending order of the score of risks. The sorted list will arrange the
assignments in order of riskiness. Illustration in Annex C shows application of the Scoring Tool.

Other Considerations for Deciding Audit Assignments


3.34 Besides risk assessment there are other considerations which will guide the FAOs to decide
about the list of performance audits to be carried out during the coming financial year. These
considerations are as follows:

Audit mandate
3.35 It is of utmost importance that the subject selected for audit falls within the audit mandate of
the AGP. It would not be possible for the AGP to approve the audit plan if it is out of the scope of his
or her mandate.

Past audits
3.36 The assignments that have been recently audited would rank lower in preference to those that
have been audited in the distant past or that have not been audited in the past.

Issues in past audit reports


3.37 If the past audit reports have identified an assignment for performance audit, it stands a higher
chance for selection for the annual plan of the coming year.

Riskiness
3.38 The FAOs will feed result of risk assessment exercise into the annual plan. For incorporating the
result of risk assessment, the FAOs will use the list of assignments sorted in order of riskiness.
(Figure F, Annex-C).

Social impact
3.39 Considering social impact of the program or project to be audited is of paramount importance.
The AGP is keen to see that the public funds are managed with due regard for the benefit of larger
number of people. The programs that are going to have an impact on the lives of larger number of
people would stand a higher chance for selection for the annual plan of the coming year.

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Economic impact
3.40 Investment of public funds should be done with due prudence and care. The economic return on
public investment should justify a project or a program. As a result, the AGP will prefer the audit of
those projects and programs which are likely to produce a higher return in present value terms.

Materiality
3.41 A matter is material if its disclosure is likely to influence or be of importance to the report users.
Materiality and significance are synonymous for purposes of performance auditing. In performance
audit a matter is deemed material or significant if its disclosure is likely to be of interest to, or
influence the report user even if the financial implications are insignificant. Materiality, or
significance in the case of performance audits, is one of the main criteria considered at the annual
planning stage as well as later in the reporting process. It assists in selection of audit areas and in
deciding what needs to be included in audit reports. There are three main factors which influence
the materiality decisions:

 Materiality by amount – the consideration of the financial value involved in the audit area;
 Materiality by nature – a matter may be material because it involves substantial impact to
the environment;
 Materiality by context – it might be necessary to draw attention to the topic or issues under
consideration.
3.42 The FAOs will keep in view all these aspects of materiality while preparing annual plans for
performance audit.

Legislative/public interest
3.43 The FAOs should consider the importance of proposed audit assignment in terms of legislative
and public interest. The legislature’s interest is important because it will have a direct effect on the
impact of the audit office's work. If the audit office's recommendations are opposed by the audited
entities and the audit report does not generate much interest among the legislators, it may be
difficult to secure improvements in value for money or public accountability. Similarly, the FAOs
should think if the proposed audit assignment will attract attention of the public through media or
other sources.

Auditability
3.44 The FAOs should only select those areas for audit about which the AGP has the necessary
capacity in terms of resources, audit skills, mandate, etc. The FAO should assess:
 The existence of relevant audit methods
 The resource availability (available staff, budget, transport, time, etc)
 The availability of relevant audit skills or possibility of contracting the required expertise
 Evaluation(s) already in progress by other bodies
 Potential for change

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Client request
3.45 The FAOs should also consider an audit assignment as potential candidate for selection if
auditee management has made a request for its performance audit. The likelihood of getting
cooperation from the management increases in such case. However, the audit management should
remain alert to the possibility of getting involved in the internal strife and professional jealousies of
the client entities.

Reported poor performance


3.46 There could be audit assignments which got reputation for their poor performance either in the
media or in reports, reviews or studies done by the auditee itself or by consultants engaged to do so
by donor review missions. The FAOs should consider such assignments for performance audit on a
priority.

Timeliness
3.47 The FAOs should consider whether or not:
 This is the right time for the AGP to investigate a particular area.
 The audited entity needs more time to implement some of its major work plans or
procedures before the AGP selects the entity for performance audit.
 Recommendations resulting from internal/external reviews have been implemented or
under progress; or
 Changes resulting from new legislation should be included in scope of audit

Positive reputation impact for AGP


3.48 Audit of some assignments can add to the positive reputation of AGP in view of the national
interest or subject being of topical importance. Such assignments should be considered for audit in
the coming year.

Media visibility
3.49 Projects and programs that have got attention of the media should be considered for
performance audit on a priority. The FAOs should keep track of the media reports relevant to their
field of audit.

Using Prioritization Tool


3.50 The FAO should prepare a comprehensive list of all audit assignments identified from the
following sources:
 Strategic plan
 Result of risk assessment
 Result of other considerations as discussed above.
3.51 While preparing the comprehensive list for proposed audits, the FAOs will have the flexibility of
proposing following types of audits, depending upon their knowledge of the audit universe and
capacity of the FAO:
 Completed projects and programs
 Programs or projects nearing completion

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 Pilot projects, which may be replicated by the auditee organization


 Projects or programs which are still at planning stage
 Part of a project or program
 Combination of more than one project or program
 Audit of complete organization
 Audit of a part of the organization
 Program or project under one Principal Accounting Officer (PAO) or those under more
than one PAO.
3.52 With a proposed list of audit assignments ready, the FAOs should then use Prioritization Tool for
ranking the audit assignments. The Prioritization Tool is a ranking device that takes into account
various considerations for prioritizing assignments for the annual plan. The elements of the Tool
have different scores. Each score subsumes the implicit weight assigned to a consideration. The
Prioritization Tool is at Annex-D.

Planning Template
3.53 The FAOs will use the Audit Plan Template issued by the AGP for preparing the Annual Plan. The
Template has space for PAs as well.

Approval of the Annual Plan


3.54 Each FAO will submit the proposed annual plan for PAs through its respective DAG for approval
of the AGP. After approval of the AGP, the Annual Plan will become an operational document and
the FAOs will proceed to prepare the Administrative Plans for executing the Annual Plan.

C. Administrative Plan for Executing the Annual Plan

Human Resource Plan


3.55 After approval of the Annual Plan, each FAO should undertake an extensive assessment of the
audit skills available within the office and the skills required by it for completion of the Annual Plan
on a timely and effective basis. This is necessary because the final approved Annual Plan may
contain such audit assignments which were not originally proposed by the FAO itself but which were
included by the AGP during the approval process. The identification of needed skills at an early date
will enable the FAO get the required resources on a timely basis.
3.56 The FAO should ensure that it has the necessary human resources which as whole have:
 knowledge of performance audit concepts and techniques and the ability to apply the
knowledge;
 experience and technical skills to effectively deal with the subject matter of the audits
included in the Annual Plan;
 knowledge of the audit entity; and
 a general knowledge of the government environment.

3.57 Where a FAO does not have appropriate competence, it may approach the AGP for redefining or
even deferring the audit.

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3.58 The DG of FAO should formulate audit teams, nominate auditors in-charge for each audit and
broad time table or timing of each audit, leaving detailed planning for each audit to a later stage.

Quarterly Plans
3.59 The DG in each FAO would prepare Quarterly Plans for PAs and get it approved from the
respective DAGs. The Quarterly Plans will distribute the workload among four quarters of the year
and also identify the audit teams responsible for each audit assignment. The DAGs will use these
Quarterly Plans for monitoring progress of the actual implementation of the Annual Plan.
3.60 The Template for Quarterly Report is at Annex-E.

Consultation with PAW


3.61 Although it is not mandatory, yet FAOs should consult PAW about the resources, competence
and other planning steps of PAs throughout the year. PAW is supposed to muster enough resources
to respond to such requests from FAOs for advice.

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Chapter 4 Planning for an Audit Assignment

4. Planning for an Audit Assignment

4.1 INTOSAI Auditing Standards require that all audit assignments should be planned. This applies to PAs
as well. The primary responsibility for preparing plan for an audit assignment lies with the Auditor
In-charge. As soon as decision to take up an audit assignment is taken by the DG, the Auditor In-
charge will commence preparatory work for writing an audit plan. He or she would discuss the
objectives, scope and approach with the Audit Supervisor and DG. Besides, the Auditor In-charge,
with the approval of DG organize meetings, workshops, seminars or brain storming sessions, as
necessary, for clarifying the audit subject, its objective, scope and approach and its criteria. The
Auditor In-charge should also surf Internet for getting background information about the subject of
audit.
4.2 Early in the planning phase of an audit the DG should consult PAW for any past similar audits, or
other technical material available in its repository of knowledge.
4.3 Planning process for an audit assignment has following steps:
(a) Preparation of a preliminary survey report
(b) Decision to proceed or abandon audit
(c) Preparation of an audit assignment plan
(d) Approval of audit assignment plan

Box i: Extract from: INTOSAI Performance Audit Guidelines – Key Principles

2.4.1 Planning an audit


12. The auditor should plan the audit in a manner which ensures that it is of high quality and is
carried out in an economic, efficient and effective way and in a timely manner. The audit planning
documents should contain:

a) background knowledge and information needed to understand the entity to be audited, to allow
an assessment of the problem and risk, possible sources of evidence, auditability, and the
materiality or significance of the area considered for audit;
b) the audit objective, questions or hypotheses, criteria, scope and period to be covered by the
audit, and methodology (including techniques to be used for gathering evidence and conducting the
audit analysis);
c) an overall activity plan which includes staffing requirements, i.e. sufficient competencies
(including the independence of engagement staff), human resources, and possible external
expertise required for the audit, an indication of the sound knowledge of the auditors in the subject
matter to be audited13;
d) the estimated cost of the audit, the key project timeframes and milestones, and the main control
points of the audit.

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Chapter 4 Planning for an Audit Assignment

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Chapter 4 Planning for an Audit Assignment

Figure B: Planning Process for Audit Assignment

Audit assignment

Prepare preliminary survey report

 Are there Cancel


No
significant risks to
VFM?
 Is audit relevant?

Yes

Define audit issues


and audit criteria Set clear, realistic
Yes
and focused audit
objectives
4.1
4.2
4.3
4.4 Determine
4.5 approach & Assign staff
methodology and set time
4.6
table
4.7
4.8
4.9
4.10 Design evidence
4.11 collection plan and
outline audit
4.12
4.13

Approval of Redefine audit


No
or cancel

Yes

Proceed to examination phase

A. Preliminary Survey Report (PSR)


Proceed to examination phase

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Chapter 4 Planning for an Audit Assignment

4.4 Planning for performance audit culminates in the form of a preliminary survey report (PSR). The
objective of the PSR is twofold: (i) to understand the audit entity, determine the objectives and
scope of audit, and identify issues of potential significance; (ii) to make an initial assessment
whether the audit office should continue with the conduct of the audit in question in view of the
value that it is likely to add. It provides a decision point in the audit planning process early enough
for the audit management to decide if continuing with the performance audit would be appropriate.
The auditors take following steps to develop a PSR.
4.5 In case the FAO is confident about value of the proposed audit on basis of its past knowledge of the
entity and its operations or for other reasons it feels necessary to conduct the audit anyway, there
will be no need for a formal PSR. The auditors can proceed to develop Audit Assignment Plan.

Familiarization
4.6 The first step in developing a PSR is to understand the objectives, and operations of the
organization, and expected outputs, outcomes and impact of the project or program to be audited.
For purpose of familiarization, the auditors should study the basic documents about the audit
assignment.
4.7 The auditors should aim to collect at the least the following information for proper familiarization:

 Background information of program being audited (policy, objectives, role and functions,
activities and operational processes in general, development trends etc)

 Legislation and general programs and performance goals

 Organizational structure and accountability relationships

 Internal and external environment and the stakeholders

 Core service or deliverables

 Internal control system

 External constraints or forces affecting program delivery

 Earlier investigations in the field

 Management processes and resources


4.8 A primary concern of the auditors is to see the objectives of the audit entity or project or program in
a quantified form. If they are not in that format, the auditors should request the management for
doing that. In absence of quantified and measurable objectives the job of performance auditors
becomes immensely difficult. If the auditors do not succeed in getting the objectives quantified it
may be a time to re-think about continuing with the audit any further.

Key Internal Controls


4.9 Existence of internal controls facilitates the work of auditors. The scope of auditors’ work is
determined, to a large extent, by the strength or weakness of internal controls. Internal controls can
be defined as plan of organization and procedures to ensure that:
 The accounting information of the organization is recorded correctly, timely and in
accordance with generally accepted accounting principles.

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Chapter 4 Planning for an Audit Assignment

 The assets of the organization are safeguarded.


 The business of the organization is carried out in the most economical, efficient and
effective manner.
 The management complies with the policies of the government.
4.10 An adequate and reliable internal control system is one that has a built-in warning system to
prevent or detect frauds or errors in the operations of an organization. For a fair assessment of
control mechanism the auditors are expected to undertake at least the following examination:
 The auditors should see the extent to which the objectives of the organization have been
clearly stated and that the policies adopted to achieve these objectives are based on reliable
information.
 The auditors should see that the organization has system in the place for constantly
reviewing the policies in light of changing circumstances.
 The auditors should be specifically note that the organizations delivering social services may
not have measurable targets of performance. In such cases, the management should have
systems in place to review the performance regularly, albeit subjectively. In other cases
performance could be measured quantitatively. The auditors should see in these cases
whether the management has laid down measurable targets.
 The auditors should examine the extent to which an organization questions the basis of its
preparation of estimates. It should be seen whether all the expenditure is regularly justified
against objectives to be achieved. Absence of such a mechanism allows wasteful and
redundant expenditure to perpetuate over years.

Carry out Risk Assessment


4.11 While preparing Annual Plan the auditors conducted risk assessment of the auditee organization
as a whole to identify potential audit assignments. At the time of planning for an audit assignment
the auditors need to conduct risk assessment with reference to the assignment under consideration.
It would be a more in-depth study of the risks involved in the assignment. The objective of the risk
assessment now would be to identify issues of potential significance for audit focus. The
methodology for risk assessment is the same as used at the time of Annual Planning (See Annex C).

Determine the Audit Objectives


4.12 At this stage, the auditors try to define audit objectives. The audit objectives broadly define the
extent of audit examination and the approach to be adopted by the auditors. All performance audits
try to focus on economy, efficiency and effectiveness. However, in each assignment there could be
other significant objectives as well. The auditors list down all these objectives. The idea is that the
senior audit management should have some idea of the objectives the audit would be pursuing. It
would help the management take appropriate decision about going ahead or abandoning of audit.

Identify Issues of Potential Significance


4.13 Next step is to determine the scope of audit. The auditors try to identify issues of potential
significance. This is a judgmental area. However, the auditors exercise this judgment in light of such
factors as risk assessment, control evaluation, money value, past audit findings, expected savings,
any management concerns, and project outputs and outcomes. It is so important an activity for the
PSR that rest of the audit work revolves around these issues.

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Decision Point: To Audit or Not to Audit


4.14 The culminating point in the PSR is the decision of the senior management (DG or DAG
concerned) to decide whether they will like to proceed further with the audit assignment or would
they like to postpone or cancel it.
4.15 The Auditor In-charge should conclude the PSR by his or her recommendation about
continuation or otherwise of the proposed audit. If the recommendation is to continue with the
audit, the Auditor In-charge should re-visit the Annual Plan preparation working papers and see if
the factors which recommended the inclusion of this assignment in the Annual Plan continue to
make sense and are still relevant. If the recommendation is not to continue with the audit, the
Auditor In-charge should specially identify what has changed since the audit assignment was
included in the Annual Plan.
4.16 The factors for taking a go-ahead decision are usually as follows:
 The assignment is necessary to comply with the AGP’s responsibilities under the law.
 The audit is expected to add value by making recommendations to improve operations,
better service delivery, reducing cost, minimizing waste, control opportunities for corruption
and fraud, etc.
 The subject is of topical interest. Legislature or media or public opinion will expect AGP to
undertake this audit.
 The FAO has the capacity and resources to conduct the audit.
 The audit would be able to suggest ways and means that enhance the social or
environmental impact of the program or project.
4.17 The factors for cancelling or postponing the audit could be as follows:
 The auditee organization does not have necessary information readily available.
 The Department or FAO does not have the technical capacity and resources to undertake
this audit.
 The auditee has requested postponement temporarily for operational reasons.
 The audit is not expected to add any value. Most of the potential audit recommendations
are already known and discussed widely in the media and legislature.
 Timings for audit are not appropriate from the Department’s perspective.
 The cost of audit is prohibitive. (For example, audit may require travel abroad by auditors,
collection of information from diverse locations, the expanse of the program is
unmanageable, etc)
 The security situation does not allow auditors to conduct the audit for the time being.
4.18 Both the positive and negative lists of factors for decision point are only illustrative. In actual
practice the Auditor In-charge who prepares the PSR will document the reasons in either case as
exist in reality.

Template of PSR
4.19 Template for PSR is at Annex-F.

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Chapter 4 Planning for an Audit Assignment

A. Audit Assignment Plan


4.20 Audit assignment plan is the next step in planning for a performance audit. The responsibility for
preparing the audit assignment plan lies with the Auditor In-charge. He or she will undertake this
work in the following situations:
 When the PSR is approved and the decision is to continue with the audit;
 When PSR is not required by virtue of the fact that the FAO has detailed knowledge about
the audit assignment or because the AGP has finally decided to conduct this audit anyway.
4.21 The main objective of the assignment plan is to define the audit objectives, scope, approach,
and criteria in a detailed manner. Also, the plan specifies the time budget and scheduling of the
audit.
4.22 The assignment audit plan is a major tool for controlling, monitoring and managing the audit by
the senior management. Accountability of the audit team is determined with reference to the
assignment audit plan. The Auditor In-charge should carefully plan all activities as the performance
of the audit team will be assessed with reference to this plan. The audit assignment plan consists of
following details.

Audit Objectives
4.23 The Auditor In-charge should re-visit the PSR, if prepared, and see if the objectives can be
adopted as defined at the time of PSR or would they require some modification. In any case, this is
the time to firm up the audit objectives finally.
4.24 If the DG decides that the performance audit assignment should focus on certain areas of
compliance audit or study certain problem areas in detail, the audit objectives should specify these
matters clearly.

Audit Scope
4.25 Audit scope refers to the extent of audit coverage in terms of time period, stage of the project
of program or organization, the locations and facilities to be included in audit coverage and any
aspect which will not be covered with reasons for exclusion. Audit scope determines the
responsibility of the audit team in the assignment.

Audit Approach
4.26 Audit approach refers to the method of work to be adopted by the auditors. The auditors
generally review documents. They also interview key resource persons. Besides, in certain audits,
they may visit certain locations, conduct some surveys, collect market information directly, and
approach third parties for additional information or for verification of client’s assertion.
4.27 The performance audit approach can focus on the performance measurement system adopted
by the auditee management. The audit could assess if the system is satisfactory. It is also possible
that the performance audit examines the reasonableness of performance indicators being used by
the management. The questions asked would be: Are there key performance indicators that
measure economy, efficiency and effectiveness of the program or project? Do the key performance
indicators cover all areas of operations? Does the management have a robust system of collecting
and analyzing data on performance indicators? In some cases, the management may not have a

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system of performance measurement. In such cases, the audit could focus on measuring
performance directly.
4.28 The planning document tries to imagine the steps to be taken in a broad sense, leaving drafting
of detailed audit procedures to audit program. The approach is only an expression of the planned
direction of the work.

Issues of Potential Significance


4.29 The Auditor In-charge should revisit the PSR of the assignment and adopt or adapt the list of
issues of potential significance from there. It is possible that the list needs some revision or fine-
tuning in light of some new information. This is the time to update the list and adopt it as a final
focus of the audit.

Audit Criteria
4.30 One of the primary concerns of the auditors at this stage is to determine the audit criteria for
each issue of potential significance. There are no universally accepted criteria for auditing the
performance. Paragraph 2.28 of this Manual provides guidance on how to lay down audit criteria.
4.31 Laying down audit criteria is so vital an element of audit planning that it is almost impossible to
carry out a performance audit in their absence. The auditors should discuss the criteria with
management before adopting them. Sometimes, the management would dispute the criteria
adopted by the auditors. In such situations the matter is resolved by discussion. But if the auditee
management is adamant on some particular criteria about which the auditors feel unsure, the
auditors should proceed with their criteria and mention the controversy in their audit report.

Audit Team
4.32 The Auditor In-charge should discuss with the Audit Supervisor and DG about the audit team
and the extent of time in person-days each member of the team would spend on the audit
assignment.

Time Budget
4.33 The Auditor In-charge should prepare a time budget for the audit assignment. While doing so,
the time of the support staff is not included in the total time estimate.

Travel and Other Marginal Costs


4.34 Budget for travel, consultancy and other costs such as additional equipment or casual labor etc
should be foreseen at this stage. The Auditor In-charge should ensure that the funds are available
for the assignment. In case there is a shortfall, the Auditor In-charge should submit a request for
provision of budget to the DG.

Scheduling of Audit
4.35 The Auditor In-charge should prepare a plan for carrying out the audit on the prescribed format
given in the Audit Assignment Plan (Annex-G).

Template for Assignment Audit Plan


4.36 The Auditor In-charge will follow the Template for Assignment Audit Plan as given at Annex G.

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Finalizing the Assignment Audit Plan


4.37 The Auditor In-charge will finalize the assignment audit plan and submit it to DG through audit
supervisor for approval. The audit supervisor and DG of Audit will have a critical and detailed look at
the proposed plan and refine its objectives, scope, approach and issues to be focused. The DG will
approve the plan after satisfying himself/herself about its appropriateness with reference to audit
objectives, scope, approach, methodology, criteria, audit timing and administrative matters relating
to audit. The DG will forward a copy of the approved assignment audit plan to the DAG concerned
for information.

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Chapter 5 Managing Audit and Relationship with the Audit Entities

5. Managing Audit and Relationship with the Audit Entities

A. Letter of Notification
5.1 As soon as decision to take up a performance audit is made, the DG should notify the plan of the
Office to conduct that audit. The notification letter to the auditee management should be issued on
Template for Letter of Notification at Annex-H.

B. Entry Conference

Planning for the Entry Conference


5.2 The Auditor In-charge will fix the date and time for Entry Conference in consultation with the
auditee management and DG.
5.3 Normally, the DG should lead the audit team in the Entry Conference. The Director who will be
supervisor for the audit should also accompany the DG and the audit team to the Entry Conference.
5.4 The Auditor In-charge should prepare for the Entry Conference properly. Normally, the working
paper for the Entry Conference should consist of the following:
 Title of audit
 Audit objectives
 Audit scope
 Audit approach and methods for collecting information ( in particular if a survey is proposed
to be conducted or if certain locations are to be visited by the auditors)
 Audit criteria to be used for assessing performance
 Major risks as assessed by the auditors seeking client’s response for confirming auditors’
understanding and assessment.
 Planned dates for field work and draft audit report

Proceedings of the Entry Conference


5.5 The DG should introduce all members of the audit team and request the auditee for introducing the
key personnel of the organization to the auditors.
5.6 Performance auditing is a new area for most of the auditees. They may not understand the exact
objective, scope and approach of audit and try to resist the way the audit is proposed to be done.
The auditees often have misgivings about the auditors’ technical competence to audit their
performance. The DG should inform the auditee about the technical resources for the audit and if
any consultant has been engaged to assist the audit team. The DG should explain the theory,
context, nature and objectives of performance auditing. The emphasis should be on the positive
role of performance auditing, its avowed objective of improving public administration and
enhancing effectiveness of projects and programs. The approach of performance auditing is not
finding faults as is the common image of traditional auditing.
5.7 After explaining the general background of performance auditing, the DG should place the working
paper for the Entry Conference (paragraph 5.4 above) prepared by the Auditor In-charge for
discussion in the meeting. He or she should discuss the working paper and invite questions from the
auditee’s team.

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5.8 The DG should draw the attention of the auditee management to the audit criteria to be used by the
auditors and seek their agreement. In case of disagreement, efforts should be made to arrive at
mutually agreed criteria without jeopardizing the independence of the audit.
5.9 The DG should particularly request the auditee management about any matters that they would like
the audit teams to examine.

Protocols for Audit


5.10 Normally, the DG should request the auditee for its agreement about protocols of audit. The
objective should be to agree on such matters as follows:
 Resource person: Who would be the key resource person for the audit from the auditee’s
side without jeopardizing the auditors’ right to meet with other staff members and seek
whatever information is required? The auditors will need assistance from the auditee when
it comes to finding persons to interview, developing questionnaires, looking for statistics,
etc. To deal with these practical arrangements, the DG should ask the auditee to appoint a
special contact person. The auditee’s contact person should assist the audit team
throughout the audit with required information and he/she should be consulted if the audit
team needs to visit the auditee’s regional or local branches. The contact person is also a link
between the auditors and the auditee’s management. The Entry Conference is usually
followed by a meeting between the audit team and the appointed contact person.
 Distribution of responsibilities: What is the distribution of responsibilities between the
auditee and the auditors? What do the auditors expect from the auditee management and
what would be the responsibility of the Audit Office? The DG should specify what the audit
team would require in terms of office space, access to computers and Internet,
photocopying, fax and phones for official business, etc. The resources to be provided by the
Audit Office such as office stationery, transport and rest house for temporary
accommodation of the auditors should also be clearly agreed. The DG should remain alert
to the question of independence of audit and potential conflict of interest while requesting
for any resources from the auditee.
 Confidential information: Who is the custodian of the confidential and secret information
in the auditee’s organization? How to share and use the confidential information? What will
be the responsibility of auditors? What will be the obligation of the auditee? Will the
auditee put any delimitation on sharing the information? Would it require auditors of a
certain status or auditors with a proper security clearance before the information is shared?
All these matters should be discussed and the DG should plan his or her strategy for having
access to that information and for reporting it in the audit report, which could be a public
document. He or she should also consult the DAG (APSS) in this respect, if necessary.
 Audit queries: How will the auditors request for further information? How will they inform
the auditee management about tentative audit findings during the course of audit and what
do auditors expect from the management by way of responses to audit queries? What will
be the time-frame for responses to audit queries? Who would be signing the responses from
the auditee’s side for making them authentic?
 Exit Conference: There should be an agreement on broad time-frame for Exit Conference
at the end of the fieldwork.

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Box ii from: INTOSAI How to increase the use and impact of audit reports: A
Guide for Supreme Audit Institutions
Inform the auditee of what to expect during the audit

The relationship between the SAI and the auditee can be greatly improved if the SAI sets
up communication protocols. These protocols cover the following areas:

 the responsibilities of the SAI and the auditee, with guidance on key stages of
the audit process and what documents will be shared between the SAI and the
auditee at each stage;
 how the SAI will let the auditee know about upcoming audits, to allow enough
time for the auditee to prepare;
 what initial meetings will take place to discuss the audit work with the auditee;
 who will be the key contact persons for the SAI and the auditee during the audit,
and how contact persons will be told about developments during the audit;
 the information that the SAI will provide to the auditee about the audit plan,
timetable for the audit, and audit methodology, including buildings and locations
to be visited.

5.11 The audit team should maintain a productive relationship with the auditee throughout audit.
The audit team should seek to create an understanding of its role and function among the auditee
staff. The audit team should be able to obtain information freely and frankly and conduct
discussions in an atmosphere of mutual respect and understanding. An atmosphere of trust and
mutual respect is helpful for audit and persuades the auditee to accept recommendations of the
auditors.

Managing a Situation of Conflict with the Auditee


5.12 Performance audits usually take longer than financial or compliance audit. During the course of
audit the auditors may come across information that requires deeper probe than what was
visualized at the time of audit planning. It could also be that the auditors come across some
information about which the auditee management is sensitive and would not like to share all of its
dimensions with the auditors. The auditors may also find themselves in a situation where the
auditee staff is neither providing the information nor declining it but wasting time. There could
other examples of conflicting situations. The auditors should try to manage such situations amicably
by discussion and meetings with the auditee management. If necessary, the DG or Director should
provide necessary support to the audit team. As far as possible, the auditors should act with some
shrewdness without compromising their own objectives and try to resolve the conflict. There is no
cut and dried method for doing it. Each situation requires its own solution.

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C. Opening Meeting with the Audit Team


5.13 The DG and Director responsible for this audit should hold an opening meeting with the audit
team after the Entry Conference with the auditee management. The objective of this meeting would
be to clarify further any points raised by the auditee management, fine tune the audit objectives,
scope and approach, finalize the list of audit issues and audit criteria and discuss details of the
fieldwork to be conducted. The DG will also ensure that necessary resources are placed at the
disposal of the Auditor In-charge, and that all target dates are agreed and clearly understood by all
members of the team and the Director is in full control of the work to be undertaken. The meeting
should normally end with a go-ahead signal for the field work.

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Chapter 6 Audit Execution

6. Audit Execution

A. Audit Execution Cycle


6.1 Audit execution passes through following stages:
(a) Preparation of audit program
(b) Collection of data
(c) Preparation of audit working papers
(d) Analysis of data
(e) Supervision of audit
(f) Development of audit findings
6.2 In this chapter we shall cover the first two stages. The Manual has separate chapters on working
papers, data analysis, audit supervision and development of audit findings.

Figure C: Audit Execution Phase

Audit Program:

 Collect data
 Analyze data

Criteria
(Developed in planning phase)

Evaluate facts Findings


Facts
against criteria

No

Is audit evidence
sufficient, relevant
and reliable?

Draft audit observations

Proceed to reporting phase

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Chapter 6 Audit Execution

B. Audit Program
6.3 The audit execution phase starts with preparation of audit program. Unlike financial auditing,
standard ready-to-use audit programs do not exist for performance auditing. For each performance
audit assignment a tailor-made audit program has to be written.
6.4 The Auditor In-charge is responsible for developing the audit program. The Director will review the
audit program and submit it to DG for approval. The field work will start after approval of the audit
program by the DG.
6.5 The audit program is a written plan for execution of an audit assignment. It consists of audit
procedures to be followed during the audit execution phase. The audit program is a guide for
systematic fieldwork. It is, at the same time, an effective tool of supervision for ensuring that the
auditors follow appropriate procedures and the work is completed according to the planned
schedule and in a manner that achieves audit objectives.

A Step-By-Step Approach to Audit Program


6.6 The program for performance audit consists of a set of standard elements for each issue of potential
significance. The auditors pick up each issue one by one and write the following information:

Audit objective(s)
6.7 There are overall objectives for each audit assignment. The auditors conceptualize those objectives
quite early in the audit assignment and most often during the preliminary survey stage. But while
developing the audit program they should specify their objective of the examination for each issue.
This very objective will, to a large extent, determine the audit procedures and their sequence to be
followed during the audit execution phase.
Audit criteria
6.8 The audit program should state clearly the audit criteria for all each issue of potential significance.
This work they had already done at the stage of Assignment Audit Plan. It will be a copy and paste
action here but is done for keeping the audit criteria in sight while implementing the audit program.
Audit procedures
6.9 The audit program specifies the audit procedures to be carried out by the auditors to substantiate or
falsify each issue of potential significance. The auditors should frame procedures to find answers to
following questions:
 What are the audit objectives?
 What are the audit criteria?
 What are the facts?
 What are the deviations from the audit criteria?
 What are the causes of the deviation?
 What are the effects of the deviation?
 What could the auditee management do to remedy the situation?
6.10 While trying to find answers for such questions the auditors list down steps that they must
carry out. These steps become the audit program.

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Special instructions
6.11 Special instructions in the audit program relate to following matters:
 Procedures to be followed in handling any significant or unusual developments
 Method of indexing and filing the working papers
 Use of work done by internal auditors or external auditors or consultants
 Any other matter not covered so far

Format of the Audit Program


6.12 The Auditor In-charge should prepare the audit program on Template for Audit Program given at
Annex-I of the Manual.

Field Work Plan


6.13 Fieldwork plan is not a formal document. It refers to the plan of work that the auditors would
follow for implementing the audit program. The need for such a plan arises from the fact that the
real-life situations do not follow exactly the pattern and logic of the audit program. Some elements
of work precede others just because an auditor happens to be at a certain place or he or she can
collect certain information. Also, it may happen that one of the audit team members is travelling to
a certain place to gather information for the items of work assigned to him or her. The Auditor In-
charge may think it appropriate to assign some related work to this member which is otherwise to
be done by someone else in the team. In this manner the travel cost and time for travelling is
economized. Such considerations suggest that the audit team sits together to plan the actual
execution of the audit program so that the work is completed economically and efficiently.

C. Gathering Performance Audit Evidence


6.14 The basic concept of evidence in performance auditing is the same as in financial auditing but
differs in matters of detail and emphasis. In performance auditing, primary concern of the auditors is
not verification of assertions made in the financial statements. Instead, by using financial as well as
operational data they are interested in finding out (a) whether resources were obtained with due
regard for economy; (b) whether human and physical resources were utilized efficiently; and (c)
whether the goals of the organization, program or project were achieved effectively. As a result,
they are not primarily concerned about the misstatements in financial statements (which aspect, of
course, is covered in the financial audit). So, they are not directly concerned with questions of
precision in the financial statements. Similarly, the financial auditors often deal with data that
consist of big magnitudes of transactions. They invariably resort to some sort of sampling to
formulate an opinion. In performance auditing sampling has an application but in a different way.
Since the auditors here deal with audit issues that sometimes require more of file reading and
examination of managerial process, the application of audit sampling is of a more restrictive nature.
6.15 The DG should decide about size and method of selecting the sample. For example, he or she
should decide which part of the country the audit will collect information from to make a statement
that is valid for the whole country, or which staff members of the auditee should be interviewed to
be able to make statements valid for the whole entity or category of staff. Different methods can be
applied to select the sample.

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Sources of Information
6.16 The audit team should start fieldwork by following the audit program for each issue and
gathering necessary evidence. The main sources of audit evidence are as follows.
Auditee files
6.17 Review of auditee files and documents is the starting point for the auditors to commence the
fieldwork. It includes case files, financial statements, progress reports, monitoring reports and any
assessments made by the auditee or some other consultants before arrival of the performance
auditors.
6.18 In exceptional cases, the auditors should photocopy important documents and those conveying
significant or potentially controversial matters and record original file identity on the photocopy.
6.19 The auditors should note that in real-life the files under review may not contain all documents.
There could be other locations for relevant papers. The audit team may not be aware of those
locations. The team should exercise judgment and inquisitiveness to speculate if further information
could be lying elsewhere. At the end, the team should seek to ensure that the evidence obtained is
complete enough to answer the audit questions.
Policy statements and applicable legislation
6.20 Policy statements, applicable laws, rules and regulations are important sources of information
for audit. The auditors should collect all relevant documents on this count. The auditors should
inquire about any changes in the legislation or rules and obtain updated information. Speeches by
ministers, departmental heads or press clippings about the entity under audit can also provide
useful information. The audit team should contact PAW for such background information. The
information may also be available in the permanent file of the auditee maintained in the FAO.
Management work plans, reports, reviews and minutes
6.21 Entities usually generate a number of internal documents for senior management that
summarize current issues and/or propose courses of action. The auditors should locate and analyze
such documents. Ways of identifying reports include interviews and examination of minutes from
management meetings.
Direct observation
6.22 The age-old maxim ‘seeing is believing’ is true in case of performance auditing as well. The
foremost technique of collecting evidence is physically visiting a place or a facility and seeing directly
what is happening. Physical verification is the time-tested technique of auditors. It should be
followed in performance auditing as well.
Interviews
6.23 The auditors should interview key auditee personnel for gathering information. In large projects
such interviews are conducted at three levels: top, middle and operational. The information from
the top is usually more authoritative but broad in nature. As the level moves downward more details
are available. But before accepting, in case the information obtained during the interview is likely to
be part of the performance audit report, the auditors should forward the interview notes to the
interviewee for confirmation. If the audit team receives the confirmation no further verification may
be necessary and the auditors can decide whether and how to use the information. Quite often, in

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practice, the interviewees do not respond to such audit notes. The failure to respond to this note by
the auditee staff leaves a doubt as to whether they have agreed with the note or would not disagree
with it later. Therefore, these notes are used with care. Preferably, before relying on them, they are
confirmed from other sources.
6.24 When asking for opinions on different issues, as a good practice, the auditors should not give
the questions to the interviewee in advance. The same applies if for any reason the audit team
needs to interview several people within the same organization. On the other hand, if the purpose
of the interview is to collect specific facts about the audited entity, it is advisable to provide the
questions in advance to enable the interviewee collect relevant statistics and other documentation.
Whichever the case, the Auditor In-charge should prepare the interview questions in advance in the
form of an interview guide.
6.25 When seeking opinion of an interviewee on any matter, the auditor should inform the
respondent about the purpose for which the information will be used. If the interviewee has an
objection to the disclosure of his or her identity for this information, the auditors should ensure
anonymity. However, in case the auditors need to refer to this information in the audit report, they
should adopt other means to getting this information in a transparent manner without
compromising their commitment to the interviewee about maintaining the anonymity. In no case
should the auditors dishonor their commitment with the interviewee for maintaining anonymity.
6.26 The typical interview is held in the context of a meeting. Sometimes telephone interviews
provide an alternative that can save both time and costs, especially if the questions are relatively
simple and standardized. A standardized interview can be done when information is collected with a
questionnaire.
Questionnaires
6.27 The auditors should prepare questionnaires for soliciting information. Preferably this work
should be done before commencing the fieldwork. The auditors should keep following points in
mind while preparing the questionnaires:
6.28 A good questionnaire is not suggestive; it does not pre-empt the respondent from giving a
genuine reply, nor does it limit the scope of reply unnecessarily. The questionnaires requiring the
respondent to work hard are likely to get a poor response.
6.29 The format and design of a questionnaire depends on the purpose for which it is required. The
questionnaire could be for seeking documented information, for interviewing a person or
conducting a survey. In each case the format of the question would be different and according to
the situation.
Use of expert studies, external evaluations, and reports
6.30 Sometimes studies by experts or committees are available on different issues or sectors. The
auditors should make use of these studies also. However, they should test some of the results of
these studies before relying on them. The material can be a good source for enhancing auditors’
understanding of the subject of audit. However, these documents can hardly be used directly as
audit evidence. They have to be used in combination with other audit steps.
Use of consultants
6.31 The performance auditors should consider seeking help of consultants in certain areas,
especially, those that require technical knowledge. In such cases they should check the advice of the

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consultants for its inherent validity, for sources of its data and for its practicality before they decide
to adopt it in the audit report.
Departmental manuals
6.32 Departmental manuals of the auditee often contain valuable information. The manuals contain
rules, regulations and procedures. Some of the procedures emphasize economy and efficiency in
operations. The auditors should adopt them as their criteria. Any deviation from these procedures
becomes basis for audit findings.
Camera pictures and videos
6.33 Camera photographs and videos of physical conditions observed are an important source of
evidence. Generally, the auditors would require specific permission of the auditee before taking
photographs or making videos.
Surveys
6.34 Sometimes the auditors are interested in getting information that is not available in the auditee
files. For example, they may like to formulate an opinion about the quality of service provided by the
auditee to a certain segment of population. This can be ascertained from the concerned population
only. This type of information can be collected only through surveys. Surveys are expensive
techniques. They should be considered only when it is absolutely essential to undertake them. The
surveys could be through mail questionnaire, in-person interviews, telephonic interviews, e-mails, or
circulars through departmental channels. In any case, the designing of survey questionnaire requires
specialized expertise to avoid bias and to make the survey results amenable to analysis. Since
surveys cannot be administered to the entire population, they usually involve decision by the DG
about the method of selection of sample and the size of sample. The auditors may also require help
of statisticians in this work.
6.35 Internet search will inform the auditors about organization which can conduct surveys on behalf
of the auditors. These organizations charge a small fee for conducting the survey. If the auditors
decide to outsource the survey, they will require the permission of the DG . Besides, the
organization conducting the survey requires the questions to be in a certain format so that the
computer can analyze the survey responses. Also, such surveys are possible only when the
respondents are literate in computers and have an e-mail address. Surveys from general public can
also be outsourced. However, the cost for such surveys is often prohibitive for the audit office. The
DG should consider all options before launching a survey.
Case studies
6.36 Case studies provide the opportunity to thoroughly explore a small number of cases in order to
have an in-depth knowledge of organizations, systems, processes and activities relevant for the
audit problem. It enables the auditors to concentrate on details and on understanding the
organizational processes. The cases can be examples of a situation that may be prevalent
throughout a population. Generalizing from case studies is a question of good arguments, not
absolute proof or statistical certainties. It is essential for the argumentation to use a clear and
specified logic in the selection of cases, a logic that supports the intended use of the information. It
is wise to choose a case (or a few cases) that are the most or least likely to have certain
characteristics. Another option is to choose one or a few cases that are considered to be

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representative of the whole population. Depending on the purpose, there are several possible ways
to select cases, e.g. the best cases, the worst cases, extreme cases, or typical cases for the whole
country or for a group of possible cases. The method of collecting information for cases remain the
same: review of documents, interviews, questionnaires, surveys, etc.
Literature searches
6.37 The auditors should surf Internet extensively for collecting relevant information and
understanding the best practices in the area of their audit. Besides Internet, they should also search
libraries for clarifying their concepts and ideas about the subject of audit.
Market research
6.38 It involves collection of data about environment in which an organization or project is operating.
It also means gathering data on similar projects or programs. The cost for this type of work is often
quite high. It also requires knowledge of such disciplines as economics, sociology, psychology,
statistics and EDP besides training in auditing and accounting. Sometimes the auditors hire
consulting firms to do this specialized work for them.
Databases
6.39 Many organizations have compiled databases, both manual and computerized. The Statistics
Division and Agriculture Census Organizations in the Federal Government and Board of Economic
Enquiry in the Punjab Government are examples of such organizations. These organizations maintain
detailed information on different aspects of the economy. There may be commercial databases that
are run, for example, by banks, (like Electronic Credit Information Bureau) which may be used to
collect data. These databases may enable the auditors use data that has already been collected and
compiled. This will save time and money. It might also be possible to order special computer
compilations as required for the audit.
6.40 The above is not an exhaustive list of the sources of evidence for performance auditing.
Evidence collection is an organic activity. The creativity of auditors may suggest certain unique
sources of information in some cases.

D. Categories of Evidence
6.41 The audit evidence usually falls into four categories:
 Physical evidence obtained by direct observation. Examples are physical verification of cash,
site visits of projects, verification of inventory etc.
 Testimonial evidence obtained from others through oral or written statements. Sometimes
auditors need this type of evidence from users of a service or target group of beneficiaries
to assess effectiveness of a program or a project.
 Documentary evidence consists of - files, reports, manuals and instructions.
 Analytical evidence built up by analysing the information obtained from other sources.
Most common example in performance auditing is the benefit-cost analysis.
E. Quality of Evidence
6.42 The evidence should be: (a) valid (b) relevant (c) sufficient (d) timely (e) economical and (f)
objective.

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Validity
6.43 Valid evidence means that there should be no doubt about accuracy of the evidence. Whatever
interpretation the auditors may like to place on it, the facts should be beyond any doubt. It applies
not only to facts collected from the auditee's records but also any analysis done by the auditors
themselves.
6.44 The auditors should adopt a critical approach and professional skepticism toward the data
presented by the auditee. They should exercise independent judgment about relevance and validity
of the data obtained during the audit. They should try to see things from their perspectives and
maintain an objective distance from the data put forward by the auditee. At the same time, they
must consider views and arguments of the auditee and other stakeholders.
6.45 It is difficult to make a general statement about the criteria for valid evidence. However, there
are some general guidelines that can help the auditors in assuring themselves about validity of the
evidence:
 Direct evidence obtained by physical inspection or analysis of valid facts is more reliable
than indirect evidence.
 Strong internal controls give a greater assurance on validity of outputs of the organisation
than weak controls.
 Documentary evidence including photographs is more reliable than oral evidence.
 Original documents are more reliable than photocopies.
 Information obtained through independent external sources could be more reliable in a
given situation than internal information.
 Information provided by the management is acceptable if it is written and signed by an
appropriate authority.
 Evidence on one issue from more than one source gives added assurance.

Relevance
6.46 Relevant evidence means that the evidence should be related directly to the point at issue. It
should not be indirect or remote evidence. For example, in case of an educational program, the
number of students enrolled, number of students qualified and the number of repeaters would
provide direct and relevant evidence on quality of education. Examples of irrelevant evidence could
be as follows. Trying to infer about the performance of the school from the number of teachers or
expenditure on the support staff or number of books in the school library or number of computers
in the lab. Another example of irrelevant evidence could be accepting future plans of a school as
basis for opinion. The future plans may be highly interesting but hardly relevant to performance
audit of the past years.

Sufficiency
6.47 Sufficient evidence means that the evidence should be persuasive. It should enable the auditors
express opinion without fear of contradiction. In other words, the evidence should be neither more
nor less than what the occasion demands. It should be just sufficient to prove the point. For
example, in performance audit of a road transport organization, comparison of the wear and tear of
tyres at one transport depot with another depots in the same region would be an example of
sufficient evidence. In this case, however, making comparisons with transport organizations of other
countries would be going too far. Such an attempt would be an example of more than sufficient
evidence and would add to the cost of audit with unpersuasive results.
6.48 Some of the guidelines for judging sufficiency of evidence are given below:

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 The auditors should rely on evidence that is persuasive rather than convincing. The auditors
are seldom convinced beyond all doubt with respect to all aspects of the data being
examined.
 There should be a rational relationship between the cost and the usefulness of evidence,
although difficulty and expense of gathering evidence should not be a valid reason for
omitting it.
 In absence of reasonable assurance either the auditors should perform more tests or modify
their opinion.
Timeliness
6.49 Timeliness of evidence refers to need for availability of evidence in the time-frame of audit. The
evidence that delays the audit opinion beyond reporting deadline, however valid, relevant or
sufficient, would be unacceptable. There can be a trade off between the timeliness of evidence and
its validity, relevance and sufficiency. For example, in a primary school project, involving
establishment of a few thousand primary schools all over the country, an attempt to be sufficient
and relevant in evidence could delay the results of audit beyond acceptable limits. While planning
such audits the auditors must foresee what would be the acceptable magnitude of evidence to be
collected to enable them to produce a timely and persuasive report. They may have to review their
resource position. A situation that does not allow collection of a bare minimum of evidence for
giving an opinion may lead to auditors' dilemma: should they or should not do this audit? They may
decide not to undertake such audits in the first instance.
Economy
6.50 Economical evidence means that the auditors should always weigh the cost of gathering
evidence and the benefit of increasing the credibility of their findings by certain degrees. They have
to strike a balance between the two. For example, in the above case, the auditors may be able to
collect evidence on the selected sample of schools in all provinces by increasing the number of
auditors. But before doing so they should assess whether it would increase the creditability of their
findings significantly. These are questions for auditors' professional judgement. No hard and fast
rules can be laid down in this regard.
Objectivity
6.51 Objective evidence means that the evidence should be free from bias. It should not be intended
to malign or favour any particular person or entity. Objectivity in audit evidence makes it distinct
from certain other types of evidence, like, the evidence given in a court of law on behalf of the
prosecutor and defendants.

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Box iii: Some Rules of Thumb for Audit Evidence


 Always scrutinize the source of data critically and with a little bit of suspicion before relying on it. Do
not believe everything that is presented to you.
 When interviewing auditee personnel, try to follow the principle of ‘four eyes’. It means, in normal
circumstances, two persons should conduct the interview rather than a single person.
 Document your interview notes in the working papers soon after the interview. Do not postpone
this work to a later time. You are likely to forget many fine points during the process.
 Get confirmation of the auditee for the points you have noted from the interview, in particular, if
the points are likely to be part of the audit reports.
 Secondary reports, statistics, media information, public interviews, etc should be treated with a lot
of caution. There could be misstatements, exaggerations and missing links. The information could
also be out of context.
 For physical inspections, location visits and taking pictures and videos, take the auditee staff into
confidence.

F. Exit Conference
6.52 The fieldwork culminates in Exit Conference. The Auditor In-charge should, in consultation with
the DG, notify the auditee about the time and date for the Exit Conference. The conference notice
signals to the auditee that the auditors have completed their fieldwork and they are now winding
up. Normally, the auditors should wrap up their work within a day or two after the Exit Conference.
6.53 From the auditors’ side the DG should lead team in normal circumstances. From the auditee
side, the head of the audit entity should be requested to be present. Any deviations from this
arrangement should be brought to notice of the other team Exit Conference.
6.54 The Auditor In-charge should plan for the Exit Conference properly. The Auditor In-charge
should prepare a working paper for the conference on Template for Exit Conference Working Paper
at annex-J.
6.55 While planning for the Exit Conference, the main objectives of the audit team are as follows:
 Determination of most significant audit findings
 Determination of audit team position to each audit finding to be discussed
 Determination of possible conclusions consequent on the audit findings
 Preparation of the list of significant issues related to each audit finding
 Developing focus and emphasis to each significant issue
 Assessing the auditee response on potential recommendations
6.56 The Auditor In-charge should get approval of the working paper from the DG through Director.
After approval, the Auditor In-charge should send the working paper to the auditee management in
advance of the meeting. The covering letter of the working paper, to be signed by DG/Director
should also mention the names and designations of the persons attending the meeting from the
audit side.
6.57 As part of preparation for the Exit Conference, the audit team should prepare a list of possible
questions from the auditee management and proposed answers by the audit team. The DG/Director
should review these potential questions and proposed answers before attending the meeting.
6.58 The Auditor In-charge should appoint a person from the audit team to take notes of discussion
that will be used as evidence for approving, modifying or eliminating particular audit findings.

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6.59 The DG should present main audit findings and audit recommendations to the meeting and seek
auditee management’s responses on each finding and recommendation.
6.60 The DG should also inform the auditee management that by such and such date the
management can send any further information or replies to the audit observations. Besides, the DG
should inform the auditee about further procedure for finalization of the report and request their
cooperation at all stages.
6.61 The auditee will often want to know the final context in which the findings will be reported and
the conclusions that will be drawn. These can be discussed in the Exit Conference, but the DG
should warn the auditee that any conclusions are preliminary until all of the evidence has been
reviewed by senior officials of the FAO.
6.62 The DG and the audit team should carefully listen to the point of view of the auditee and assess
its validity before accepting it. If necessary the auditors can request for more documentation or
evidence for substantiating the auditee’s point of view.

G. After the Exit Conference


6.63 Soon after the Exit Conference, the Auditor In-charge will prepare a note of the proceedings and
present it to the DG through Director. The note will reflect the following issues:
 Identify general positioning of the auditee management regarding findings.
 Identify misunderstandings regarding the audit findings and the reached agreement
between audit team and auditee to resolve these.
 Identify, while prioritizing, the findings and issues which have been agreed upon.
 Identify issues of disagreement of auditee management with audit findings.
 Identify the proposed auditee action plan for undertaking improvement measures.
 Identify if there existed a need for further review by the audit team.
6.64 After approval of the DG, the Auditor In-charge will send the note of the proceedings of the Exit
Conference to the auditee management as well.
6.65 Since the auditee management comments on findings have to be reflected in the draft report,
it is important for the audit team to identify briefly as follows:
 Where there are differences in perception regarding audit findings between the
management and the audit team: The management’s view on the issue should be reflected
in the report along with the auditors’ explanation for not accepting that view.
 Where there is important disagreement by the management on the audit findings: The audit
team should reflect this in the report along with the reasoning given by the management for
not agreeing on the finding/s.
6.66 The audit team, under given circumstances might consider the possibility of offering the auditee
another chance to provide additional information that supports their position.
6.67 If the audit team allows additional time to the auditee it should require the auditee to meet the
agreed deadline. If the auditee offers further information the auditors will evaluate and analyze it. If it is
relevant, competent and reliable the Auditor In-charge may review the earlier audit conclusion. If the
additional information offered by the auditee does not meet the necessary requirements, the Auditor
In-charge should hold to the early conclusions.
6.68 Where agreement can’t be reached, the auditor should obtain the auditee view in writing and
reflect it in the report.

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6.69 The audit team should meet soon after the Exit Conference to review their work in light of the
auditee responses. Some of the audit findings may require revisions, others may have to be cancelled or
withdrawn but some may have to be deepened. The team should plan these actions and complete them
quickly after the Exit Conference but before packing up and declaring the field work closed.

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Chapter 7 Performance Audit Working Papers

7. Performance Audit Working Papers

7.1 INTOSAI Auditing Standards state that auditors should adequately document the audit evidence in
working papers, including the basis and extent of the planning, the work performed and the findings
of the audit.5
7.2 The audit working papers are files established by the auditors during planning, and executing of an
audit. The auditors may also decide to file various versions of the audit report in the working paper
files, if they do not maintain separate files for the audit report. The main purpose for establishing
these files is to gather and save the information of continuing importance during and after
completion of the audit. Besides, properly kept working paper files enable the audit supervisors
satisfy themselves about the work done and the audit checks applied by the audit team. The audit
working papers permit the audit management shuffle the auditors during the course of an audit as
the work done by the outgoing auditors is well documented.
7.3 The audit working papers provide a link between the work done by the auditors and the
performance audit report. They should be in sufficient detail and kept in an organized manner so
that retrieval and reference is easy.
7.4 Typically, performance audit working papers contain following information:
 Audit planning information such as all primary documents and studies in connection with
familiarization and preliminary survey report
 An assessment of internal controls of the auditee
 Audit criteria and audit procedures for each issue of potential significance
 Preliminary survey report and audit assignment plan
 Details of the audit work carried out by each member of the audit team
 Evidence that the work of the audit team has been properly reviewed
 A summary of audit findings
 Various versions of draft and final audit reports

A. Organization of the Performance Audit Working Paper Files


7.5 Performance audit working paper files are organized in the following manner:
(a) Permanent Files
(b) Current Files

Permanent Files
7.6 The DG will assign audit entities or their units to officers who are eligible to become Auditors In-
charge. The Auditor In-charge will be the custodian of Permanent Files of entities or units assigned
to him or her.
7.7 Permanent Files are permanent in nature and used in current and future audit assignments relating
to a particular organization. Typically, they contain the following information:

5
INTOSAI, Code of Ethics and Auditing Standards, Pp. 57 and also to ISSAI 300 Field Standards in Government
Auditing, paragraph 5.5.

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 Information on auditee profile such as organization, budget, operational plans, geographic


location, definition of specialized terminology used, periodic updates of the operational
plans and major programs of the auditee on a continuous basis
 Sector study, if any
 Feasibility study of a specific project or program
 Significant events such as computerization program or security plans of the auditee, etc
 Brief history of audit of the organization, previous audit reports, public accounts
committee’s comments and the auditee responses 6
 Legislation or regulations relating to operations of the auditee
 Financial controls
 Past audit programs
 Past internal audit reports
 Status, staff, coverage, effectiveness of internal audit
 Financial summary of at least last five years
 Cash flow projections from the year of performance audit to the end of the project’s life
 Documents of interest such as copies of letters, minutes, news clippings etc
 All important dates and sources of information
7.8 The officers responsible for maintenance of Permanent Files for each entity should conduct periodic
reviews (at least once a year) for updating the information and also removing superseded
information from the files.

Current Files
7.9 Current Files should be divided into three sections:
(a) Planning
(b) Execution
(c) Reporting
Planning section
 Familiarization folder7
 Letter of notification for audit
 A brief introduction to the current audit assignment
 Basic current information about the auditee organization such as budgets, accounting data
and other operational information on various performance indicators
 Internal control evaluation: ICQ’s and flow charts
 Preliminary Survey Report (PSR)
 Approval of the PSR by the DG
 Risk assessment papers: Interview notes, brain storming notes, risk register, list of audit
issues, etc
 Audit Assignment Plan

6
Some audit organizations maintain separate and stand-alone files on audit reports and their follow-up, etc. In these
organizations, the permanent files do not contain these contents.
7
Usually, there will be several documents in this folder. The auditors should open a separate file binder for each
document. The information would be required for developing PSR. However, sometimes, audit reporting may also
require some reference to this file binder.

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 Approval of the Audit Assignment Plan

Execution section
 Audit program
 Working paper for the Entry Conference
 Minutes of the Entry Conference
 Correspondence with the auditee for seeking interviews, obtaining information,
confirmations, clarification, etc
 Sample size and selected samples
 Interview notes
 Field plan to execute the audit program and details of the actual work performed
 Summary of audit findings
 Working paper for the Exit Conference
 Minutes of the Exit Conference
 Actions taken after the Exit Conference

Reporting section
 Draft performance audit report: all successive versions
 Approval of the draft audit report by DG
 Auditee responses
 Further comments on the auditee responses
 Various versions of the final performance audit report
 Approval of the final report by the DG
 Matters of interest for further audits

Execution of the Audit Program and Working Paper Template


7.10 The auditors should use Working Paper Template at annex-K for recording the work done on
each segment of the audit program. Each working paper should have a serial number and reference
to the audit program segment for which the work was done.
7.11 Supporting documents for the work done and the conclusions arrived at should be filed with
each working paper prepared on the Working Paper Template.
7.12 While the working paper has a cross-reference to the audit program, the audit program should
also have a cross reference to the working paper. As cross-references to working papers are inserted
the audit team gets the satisfaction that the work has been completed on these segments of the
audit program. That is also a good checklist for the audit supervisor for reviewing the work of the
audit team during the course of audit. This will help the audit team as well the as the audit
supervisor go back to the relevant working paper if needed.
7.13 The Working Paper Template has space for audit conclusions as well. These conclusions are the
first hand raw material for performance audit report to be written subsequently. The auditors
should refer to these conclusions and collate this material for the draft audit report.
7.14 The auditors should prepare the audit observations and assign a serial number to each
observation. The serial number of the audit observation should appear on the working paper. At the
same time, the audit observation sheet should have a cross reference of the serial number to the
audit working paper.

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Description of Working Paper Files


7.15 Each working paper file gives the following information on its title page
 Name of the organization audited
 Name of the project or program or title of the audit assignment
 Contact persons from the auditee side: Name, position, phone (office, residence, cell), E-
mail address
 Auditor In-charge: Name, phone (office, residence, cell), E-mail address
 Audit Team Members: Names, phone (office, residence, cell), E-mail address
 Audit supervisor: Name, phone (office, residence, cell), E-mail address
 DG: Name, phone (office, residence, cell), E-mail address
 Audit start date
 Audit completion date

B. Referencing and Pagination of the Working Paper Files


7.16 The working paper files should be organized in different sections. Each section should have a
new series of page numbers. A suggested scheme for page numbering is given below. However, it is
not mandatory. The DG can adopt some other scheme for his or her office for standardizing the
practice. In absence of any such scheme adopted by the office, the Auditor In-charge should devise a
scheme for page numbering of the working paper files. The objective is that the working papers
should have a scheme of page numbering that allows easy retrieval and reference. The suggested
scheme is as follows:

Page numbering for Permanent Files


7.17 Permanent Files have various documents and the files are updated periodically. The page
numbering should be done in a manner that removal and insertion of a document does not require
re-pagination of all files. Therefore, each document in the Permanent Files will have the following
scheme of pagination:
 PF/ Initials of the document/ pages 1, 2, 3, etc) For example, for the document containing
internal control evaluation in the Permanent File the page numbers will have the following
pattern:
PF/IC/1, PF/IC/2, PF/IC/3, etc

7.18 The abbreviation for all documents will be done according to the title or subject of the
document.

Page numbering for Current Files


7.19 Current Files will have three sections. Each section will have the following pattern of pagination:
 Planning section: CF/planning/ initials of the doc/ 1, 2, 3,
For example for PSR the page numbering will be as follows:

CF/planning/PSR/ 1, CF/planning/PSR/ 2, and so

7.20 For Audit Execution, audit program should be the reference point and the page numbering will
be as follows:

CF/AP/ 1.1, CF/AP/1.2, CF/AP/1.3, … CF/AP/2.1, CF/AP/ 2.2, etc

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7.21 For reporting section the pagination will be on the following pattern:
 CF/DR/v.1/ 1, 2, 3, … for Draft report version 1. Subsequent versions will have v.2, and v.3
after the second slash.
7.22 For final report the page numbering will be as follows:
 CF/FR/v.1/ 1,2, 3
7.23 For auditee responses the page numbering will be as follows:
 CF/Auditee Rep/ 1, 2, 3, …
7.24 All working paper files will have an index in the beginning.

C. Management of the Working Paper Files

Custody of the Working Paper Files


7.25 The audit working paper files remain in custody of the auditors during the course of audit. After
completion of the audit and till the presentation of the performance audit report in the PAC and till
completion of any follow-up action in light of the PAC decisions, the Auditor In-charge will have
custody of the working paper files. The Auditor In-charge will transfer the files to his or her
successor on assuming some other duty.
7.26 Once all follow-up action is taken and the audit is virtually closed, the Auditor In-charge will
transfer the working paper files to Assistance In-charge for Old Record in each FAO. The Assistant In-
charge for Old Record will store the working paper files for each closed audit in a manner that
enables easy retrieval when required.

Soft Copies of the Working Paper Files


7.27 The auditors should prepare soft copies of the working papers, in particular, of the work done
and recorded on the Working Paper Template. The original documents required for supporting the
audit work and audit conclusions should either be scanned in PDF format or photocopied and placed
in the working paper files. The soft copies provide easy portability of data and helps in preparing the
audit report in an efficient manner.

Weeding out Unnecessary Papers


7.28 During the course of audit, the auditors come across various documents which have no
relevance or minimal relevance to the subject of audit. However, as a general practice, these papers
are held for some time as a precautionary measure. On completion of the audit and after approval
of the final audit report, the Auditor In-charge should take another look on all working papers and
weed out all unnecessary and irrelevant papers. The size of the Current Files should be kept to a
minimum for ease of reference to the required material. As a good practice, all working papers for
one audit assignments should not exceed one filing binder. However, this is not mandatory. This is
over and above the Permanent Files binder that remains alive for all audits pertaining to one
auditee.

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Box iv: Some Tips for Working Papers


For background information

Divide the working paper folder for background information in different sections as follows:
 Information pertaining to the sector or broad area of study
 Information to international perspectives
 Information relating to best practices on the subject
 Information relating to the audit entity
 Information relating the program or project to be audited
 Information pertaining to strategic plans , operational plans, performance indicators, progress
reports and monitoring reports relating to the assignment of audit

For documents
 What is the source of the document?
 What is the date of the document?
 What is the status of the document? (i.e. current, requires updating, ownership of the document,
etc)
 What is the objective of the document and what are its main contents? Mention the main
document if any abridgement has been done or extracts have been taken from a larger
document.
 Mention the geographical area and the period to which the information is applicable.
 Where and from whom further information is available?

For interviews
 The date, time and venue of interview
 Who were present in the interview?
 What is the name and designation of the focal person of the interview?
 Is there any documents or information that the interviewee promised to send later on?
 How to contact the interviewee next time, in particular if he or she is located a t a different
station?

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8. Data Analysis in Performance Auditing

8.1 The auditors collect a lot of data during the fieldwork. For drawing audit conclusions, they need to
analyze the data. Before starting analysis of the data, the auditors should revisit the audit objectives
and segment of the audit program to which the data pertains. This would help them decide the
analytical technique required.
8.2 Generally, the financial auditing requires application of simple techniques such as ratio analysis and
some elementary statistical methods. However, in performance auditing some more sophisticated
techniques are used for arriving at credible and persuasive conclusions. The auditors can us a
number of data analysis techniques in performance auditing. The more commonly used techniques
are described in this chapter. But the discussion is only indicative. In practice, the auditors will have
to decide whether these techniques are sufficient for achieving the audit objectives or they would
require still more sophisticated techniques. In the latter case, they may require assistance of a
statistician. However, the DG should take the decision to seek the help of a statistician quite early
during the planning stage as it would also influence the parameters and mechanics of the data
collected. The auditors would have to collect data according to the design prepared by the
statistician.

A. Benefit-cost Analysis
8.3 Detailed guidance on concepts and techniques of benefit-cost analysis and its application to various
sectors such as construction, education, health, road transports, railway transport, water supply
project and telecommunication projects, etc is available in the Performance Audit Guidelines (1984-
93) 25 volumes published by the AGP. The following discussion is only for providing a quick link to
the techniques.

Time Value of Money


8.4 Benefit-cost analysis compares various options by reference to their net social benefits and social
costs. Social benefits mean the benefits that would accrue to the society and social costs means the
costs that the society would bear for the project or program. Net social benefits are the difference
of social benefits and social costs. The benefits and costs are social in terms of to whom they accrue
rather than merely market costs and benefits. However, in many public sector projects it is difficult
to determine all social benefits and social costs because of absence of a market for them. There are
alternative methods to overcome this difficulty.
8.5 The benefit-cost analysis may involve financial analysis or economic analysis. Both techniques use
the concept of time value of money. International Federation of Accountants (2007, 15) 8 says:

In the public sector and not-for-profit contexts, the time value of money recognizes that society
generally prefers to receive services now rather than later, so as to defer costs to future
generations. This preference, commonly referred to as the Social Time Preference, is the value
society attaches to present as opposed to future consumption, and some governments
recommend using it as the standard real discount rate. This allows discounting of future benefits
and costs, based on comparing utility across different points in time or different generations.
8
International Federation of Accountants. 2007. Project Appraisal Using Discounted Cash Flow. New York.

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8.6 It means that the costs incurred or benefits received earlier in time have a higher social value as
compared to the value of these variables later in time. In case of financial analysis, only financial
costs and benefits are considered and in case of economic analysis, economic costs and benefits are
also included in the analysis. The reason is that in some public sector projects, it is difficult to
determine the financial costs and benefits or at least, the projects cannot be justified in financial
terms. For example, in a water supply scheme, it may not be possible to recover all costs of the
scheme from the public on humanitarian grounds. The project will not be justified in financial terms,
as it will not earn a profit if the rates of water to be recovered from the population are subsidized. In
such cases, the economic value of benefits is estimated and taken into consideration. Same is true
for education and public health programs and projects.

Discounting
8.7 For giving effect to the concept of time value of money, future costs and benefits for life cycle of the
project are taken into account. These values are then discounted at a certain rate of interest and
their present values are determined. In Pakistan the Planning Commission uses a rate of 10 percent
for discounting purposes. For sake of convenience and for purpose of compatibility with the
analytical work done at the time of project planning, the Department also uses 10 percent rate for
discounting the data on projects and programs. However, it is not mandatory. The AGP can decide
to use some other rate. In that event, the AGP will notify it.
8.8 Discounting is reverse of compounding. It means finding answer to the following question: What will
be the present value of money spent or received in a certain point of time in future? This is
determined by discounting the future series of costs and benefits to the present. It is determined by
the following formula:

Dn = ______1_________,
(1+r)t
where
Dn is the discounted value of the amount n, r is the rate of interest and t is the time.

8.9 For example, if we have to determine the present value of Rs 1000 received in year 5, and the rate
of interest is 10%, the discounted value would be [1/ [1000x (1.10) 5 ]= Rs 621. It means the present
value of Rs 1000 received in year 5 would be Rs 621 if the rate of interest were 10 percent. In
practice, the auditors can use Excel Sheet and apply the following formula for working out the
discounted value:

Dn: 1/power (1+r, year)*value to be discounted,

where ‘r’ represents the rate of interest.

8.10 For example, if the rate of discount is 10 percent, the amount to be discounted is Rs 7000, the
discounted value for the amount for the first 5 years would be as follows:

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Table 2: Calculating Discounted Value

Years Amount Rate Dn=1/power(1.1, year)*amount


1 7000 0.1 6364
2 7000 0.1 5785
3 7000 0.1 5259
4 7000 0.1 4781
5 7000 0.1 4346

Net Present Value


8.11 The same formula applies for discounting benefits as well as costs. Once costs and benefits are
discounted, they are netted to determine the net present value (NPV) of the project. According to
International Federation of Accountants9, NPV means

A single value representing the difference between the sum of the projected discounted cash
inflows and outflows attributable to a capital investment or other project, using a discount rate
that properly reflects the relevant risks of those cash flows.

8.12 A positive NPV means, the option under analysis would generate a positive return, assuming the
rate of discount is appropriate. When we determine the NPV for all investment options, it becomes
possible to rank them in terms of their net worth and determine which one would be more
beneficial, in financial or economic terms.

Internal Rate of Return (IRR)


8.13 NPV is a monetary figure and may make comparison difficult in absolute sense. A related
concept in this analysis is determination of internal rate of return (IRR) that allows such comparison.
Depending upon whether it is financial or economic analysis, the IRR can also be financial internal
rate of return (FIRR) or economic internal rate of return (EIRR). According to International
Federation of Accountants10

“Internal Rate of Return (IRR): The average annual percentage return expected for a project,
where the sum of the discounted cash inflows over the life of the project is equal to the sum of
the discounted cash outflows. Therefore, the IRR represents the discount rate that results in a
zero NPV of cash flows.”

8.14 It is arrived at by hit and trial, discounting the costs and benefits at different rates of interest,
until we arrive at a zero NPV. Calculating IRR manually is quite cumbersome. However, by using
Excel program on computer, it is now easy to determine IRR. It may mean, in case of financial
analysis, for example, the resources to be used for a project should not be borrowed at a rate higher
than the FIRR, as it would then produce a negative NPV and the project would not be financially
justifiable. But using IRR as a measure to choose a project is not considered a good option as
sometimes the IRR may lead to ranking of options differently than NPV, which is a more reliable
measure of analysis.

9
Ibid. Pp. 7.
10
Ibid. Pp.8

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Applying Net Present Value Analysis Technique in Performance Auditing


8.15 The net present value analysis is usually used for appraising the project. While approving a
project, the competent authority takes into consideration, besides other factors, the net present
value of the project. The performance auditors can also use the technique in their work. They can
adopt the NPV analysis done by the project authorities at the time of project appraisal as a
benchmark and assess, at the time of audit, the net present value of the project on the basis of
actual data. The audit objective should be to see how far the assumptions made at the time of
project appraisal worked out according to the expectations, once the project was implemented.
8.16 By taking the same rate of discount as the Planning Commission used while appraising the
project proposal (PC1), the auditors should discount the actual cost and actual benefits streams of
projects and arrive at the actual net present value (difference of the discounted actual benefits and
discounted actual costs). That gives the figure of actual NPV. The auditors can now compare the
actual NPV with the planned NPV (worked out at the time of project appraisal). The difference
indicates either the project has done better than what was assumed or worse than that, depending
upon whether the difference is positive or negative. Done manually, the analysis is quite laborious.
However, it is now possible to carry out this analysis through computer by using Excel software.
8.17 In practice, the auditors can face various difficulties in applying this concept. For example, they
may be auditing projects which are still in progress. The data for the project as actually completed
will not yet be available. It is also possible that the executing authorities revised the project plan
(PC1) several times due to various constraints or due to sheer negligence. They may have used
different discount rates in revisions of the PC1. The auditors will have to decide which rate to be
used for their analysis. The auditors may have to make certain assumptions about the benefits and
costs of the projects and the executive authorities may not be entirely in agreement with those
assumptions. Briefly, the application of benefit cost analysis requires an in-depth knowledge of the
technique and practice in using it in various scenarios. The auditors should consult their supervisor,
DG and PAW when they are in doubt about application of the benefit cost analysis technique in
practice.

Applying Internal Rate of Return Technique in Performance Auditing


8.18 Internal rate of return is a rate of discount on which the NPV is zero. The rate is arrived at by hit
and trial method. The idea is to find out a rate of interest on the capital being invested in a project
that would give just enough benefits as its cost. Any rate higher than that would make the NPV
negative and would not be acceptable. If we are able to determine the IRR of a project, we can
decide whether a loan for the project can be accepted at the offered rate of interest. Any loan,
which is available at a rate higher than the IRR, would be disadvantageous. In performance auditing,
the auditors work out IRR on basis of actual data for costs and benefits. It is then compared with the
IRR worked out by the project authorities at the time of project planning. The comparison indicates
performance of the project as implemented.

Illustrations of Benefit Cost Analysis


8.19 Illustration 8.1 and Illustration 8.2 at Annex L to the Manual show application of the
methodology of benefit cost analysis for financial and economic benefits respectively. The
illustrations are simplified cases and show how NPV and IRR are calculated by using actual data as
compared to the planned data of the PC1. In actual practice, the auditors will come across various
complications in determining the capital cost, operational cost and quantification of benefits. For

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handling these complex situations, the auditors should refer to Performance Audit Guidelines Vol. 1
(1984) published by the Department of the AGP.

B. Sensitivity Testing
8.20 While planning a project a number of factors are unknown and the risk of changes that may
affect the feasibility of the project remains high. One of the methods for facing such challenges is to
estimate the effect of possible changes in various assumptions of the project and see how each
change will affect the profitability or feasibility of the project. For example, if the estimate time for
construction is 2 years, it is a valid question at the planning stage to ask: What will happen to the
NPV and IRR if the construction takes 3 years? Similarly, it is an important question to ask: How will
a certain percentage increase in the estimated capital or maintenance cost affect the overall
profitability of the project? Such questions can be answered by using sensitivity analysis. The
technique aims at determining the effect of changes in cost and benefit variables (in terms of cost
and time) to NPV of the project. The technique is applied as follows:
8.21 Taking the base-line data for appraisal of the project as in PC 1, financial or economic analysis is
carried out. It gives figures of estimated NPV and IRR. As a second step, NPV and IRR are calculated
by assuming changes in different variables, one at a time, keeping the other variables as constant.
For example, the questions often posed are as below:

(a) What will be the NPV of the project if the capital cost exceeds the estimated cost by 10
percent?
(b) What will be the NPV if the project takes a year longer than estimated for completion?
(c) What will be the NPV if the project output is reduced or increased by a certain percentage?
8.22 In each case, the NPV is worked out by changing the data for one assumption at a time, keeping
rest of the data as constant. The result, in terms of NPV and IRR, is tabulated in ascending or
descending order indicating the variable, which would affect the project most.
8.23 The sensitivity analysis is mostly used at the time of project planning. But it can also be used at
the time of performance audit, taking actual figures for whatever period they are available and
extrapolating them for the rest of the project’s life on the same trend. In this way, it can be
estimated what factors could affect the performance of the project and to what extent in the future.
The auditors can make recommendations for appropriate action in case they foresee significant
changes in the performance of the project in the future. For example, in a power distribution
project, using the actual data for five years for a project with an expected life of 25 years, the
sensitivity analysis might indicate that the NPV of the project is most sensitive to a 20 percent
increase in the electricity price. It might indicate that increase in the price of electricity should
remain below 20 percent for some time to come. The auditors can phrase appropriate
recommendation in their audit report on basis of sensitivity analysis.

C. Output Budgeting
8.24 In social sector projects determination of benefits is often a problematic issue. For example, it is
very difficult to determine in quantified terms the benefits of educating a student or treating a
patient in a hospital or supplying a gallon of water or cleaning a certain area of the street. In such
projects, the emphasis is in delivering services. The objective of performance audit in such projects
is to see if the cost of a unit of service or unit of output was the same as planned. For this purpose
the technique of output budgeting is used.

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8.25 Output budgeting method uses the concept of time value of money and techniques of
discounted cash flows. The auditors take the output budgeting analysis done at the time of project
appraisal and adopt it as a benchmark. Using actual data for the period of operation of the project
and supplementing it with the estimated data for the residual life of the project, the auditors carry
out their own output budgeting analysis and determine the variance in the unit cost as compared to
the planned unit cost on which the project was appraised and justified.
8.26 The auditors discount the costs and the outputs at various points in time at a certain rate of
interest. The rate of interest is usually the same on which the project is justified by the project
authorities at the time of appraisal. The discounted total cost is divided by discounted total output
(physical units). The quotient gives the unit cost.

Illustration 8.3 at Annex-L shows how to use the technique in performance auditing.

D. Correlation and Regression Analysis


8.27 Correlation and regression analysis is a statistical technique that relates two variables for
determining the effect of one on the other. For example, the auditors may like to know the
relationship of education level with the earning level of the persons. They would collect data on
these two variables and determine coefficient of correlation. Although it is possible to perform the
analysis through manual calculation, yet it has become enormously simply by using Excel software
on computer11. The analysis involving multiple variables, known as multiple regression analysis, is
also possible but becomes very complex. The auditors would require help of statisticians. Some
situations where regression analysis can be used are as follows:

Test a relationship
8.28 A program under audit may have assumed a relationship between two variables. For example, in
a public distribution system, entitlement for income support (Y) is linked to income level of the
beneficiary (X). People having an income level lower than a certain cut-off margin are eligible to
receive the benefit. A definite relationship between Y and X has been assumed in the design of the
program. Performance auditors may like to test whether the program management is adhering to
the assumption while administering the income support. They collect actual data on both variable:
income level (X) and income support (Y) and calculate correlation between the two. A high
coefficient of correlation (more than 50%) indicates that the assumption of program is valid and
operational. A low coefficient (less than 50%) indicates that the assumption of the program is not
being adhered by the management while administrating the assistance to the beneficiaries.

Identify unusual values


8.29 When the bulk of the data falls in a pattern, there will be a high coefficient of correlation for the
bulk. However, there could be some items of data which do not follow the pattern of the bulk.
Regression analysis can point to these outliers. These could be problem areas. For example, it is
possible, in the above example, that the coefficient of correlation is around 0.8 for all districts of a
province but only 0.3 for one district. The administration can look into causes of the situation.
Performance auditors can include conclusion of the analysis in their report.

Identify causal relationships between variables


8.30 Regression is an efficient technique for identifying the causes of observed situations and thus
aid in framing proper recommendations. For example, there could be very few underprivileged

11
The auditors can access various statistical formulas in the Excel menu by clicking on the icon ‘fx’ and scrolling
down to statistical and clicking at ‘Correlation’.

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students going in for higher education. This could be the observed situation in an audit. The causes
could be:

 Lower awareness of higher education opportunities


 Lower attainment hence cannot attain required standards for higher education.
 Economic, social conditions that do not encourage higher education
8.31 Regression analysis can be done to identify the dominant cause for the observed phenomenon
of less underprivileged students in higher education.

Make projections
8.32 Regression analysis provides a relationship between variables. Once the relationship has been
determined on basis of limited data collected during audit, it can be used to project the relationship
on a wider scale. It can also be used to make projections for the future based on an observed
relationship held in the past.
8.33 Illustration 8.4 at Annex-L to the Manual shows the method of calculating coefficient of
correlation.

E. Ratio Analysis
8.34 Ratio analysis is one of the most commonly used methods of data analysis. It involves
comparison of two or more variables of data over a base value. The base value can be a time period
or any other value. For example, what is the ratio of staff time with number of complaints in
providing a service? Or, what is ratio of complaints in the current year as compared to the last year?
The ratio analysis, though simple in concept and use, can cause problems in practice. For example,
the auditors can make gross errors in using ratio analysis if they do not see the analysis in its proper
context. If, for example, the data being compared is insignificant with reference to the total
population, the result may convey a wrong message. For example, if in a total population of 7500
payments, only 10 payments were made by cheque and five of them had errors, we cannot say that
50 percent of the cheques were incorrect. Though factually true, it conveys a wrong message.
Similarly, ratio analysis where the denominator is zero would convey a wrong message. For example,
if error in cheque writing in a base period was zero and it rises to 5 in the next month, the ratio
would be infinity, which is wrong.

F. Simple Statistical Measures


8.35 Performance auditors can use simple statistical measures for analyzing the data. Some of the
more commonly used measures are as follows.

Mean
8.36 Mean or arithmetic mean refers to simple average of values. For example, if a department has a
fleet of 20 cars and the total consumption of fuel for one month is 5000 liters. The mean
consumption per car will be 250 liters. The mean value may not be representative of the fuel used
for all makes and models of the cars. There could be cars which are using more than 500 liters and
others less than 150 liters. The average figure hides these differences. For the data containing one
or two extremely large or very small values the mean will not be a representative figure. The
performance auditors should keep this fact in mind while using the mean value.

Median
8.37 It is the mid-point value in a population. In the above example, the median figure for fuel
consumption could be 205 liters, which means that half of the cars are using 205 liters or more and
the other half less than 205 liters. For finding out median value, the cars and the fuel consumed by

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each car are listed in ascending or descending order. The mid-point value in the list is the median
value.

Mode
Mode is the value of the observation that appears most frequently. For example, if in the fleet of car
mentioned above, 13 cars consume 220 liters per month, the mode value will be 220 liters. Mode is not
affected by extremes of values and can be used, like median, as a measure of central tendency.

Average deviation
8.38 It is arithmetic means of the absolute values of the deviations from the arithmetic mean. For
example, in the above example, the mean consumption of fuel is 250 liters. However, consumption
by each car differs from this number. If we find out the difference between the consumption of fuel
of each car and the mean value and then take an average of the deviations from the mean, we arrive
at the average deviation. While doing so we ignore the positive or negative signs of the difference.
The average deviation makes up the deficiency of the arithmetic mean as it takes into account the
value of each unit in the population and compares it with the average.

Variance and standard deviation


8.39 Variance is the arithmetic mean of the squared deviations from the mean. Standard deviation is
the square root of variance. In case of variance, the value of variance is not indicated in the units of
population. For example, variance in the above example will be an isolated number and not liters of
fuel. As compared to this standard deviation is in terms of the units of population. In the above
example, the standard deviation will be termed as liters of fuel.

8.40 The calculation of variance and standard deviation is illustrated in the following table. For
convenience of performance auditors, the technical symbols have not been shown so that the
concept becomes easy to understand. A formal presentation of these concepts can be seen from
any standard text on statistics for undergraduate student.

8.41 Taking the above example further we find in case of fuel consumption of 20 cars, the mean
value is 250 liters. The aggregate of deviations of consumption of fuel, variance and standard
deviation are as follows:

Table 3: Example of Variance and Standard Deviation

Deviation from Dev. From mean


Cars Fuel consumed mean without +/-sign Dev. From mean squared
1 290 -40 40 1600
2 235 15 15 225
3 300 -50 50 2500
4 295 -45 45 2025
5 215 35 35 1225
6 290 -40 40 1600
7 325 -75 75 5625
8 190 60 60 3600
9 300 -50 50 2500
10 180 70 70 4900
11 225 25 25 625
12 270 -20 20 400

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13 190 60 60 3600
14 270 -20 20 400
15 230 20 20 400
16 260 -10 10 100
17 240 10 10 100
18 220 30 30 900
19 230 20 20 400
20 245 5 5 25
Total 5000 0 700 32750
Mean 250
Average deviation 35
Varianc
e 1637.5
Standard deviation 40.5
Mean = 5000/20 =250 liters

Average deviation= 700/20 =35

Variance = 32750/20 = 1637.5

Standard deviation = square root of 1637.50 = 40.5 liters

8.42 Standard deviation is commonly used as a measure to compare the spread in two or more sets
of observations. In the above example, the standard deviation of fuel is 40.5 liters. In a second series
of cars, where the average is about the same (250 liters), the standard deviation could be 56.7 liters.
We can conclude that the dispersion in the first series is less skewed as it clusters more closely to
the average. (40.5 is smaller than 56.7). The average figure (250 liters) in the first series is more
representative of the population as compared to the same average for the second series.

G. Analysis of Cost Over-run


8.43 Performance auditors often come across situations of cost over-run in development projects.
The usual explanation they get is that the cost over-run was beyond the control of management
because it was caused by such factors as inflation, fluctuations in foreign exchange rates, additional
taxes and duties, etc. For validating these assertions, the auditors should deepen their analysis of
the cost over-run. The auditors should analyze the cost over-run into two segments: (a) cost over-
run caused by uncontrollable factors such as inflation, foreign exchange rate variations, and taxes,
etc.; and (b) cost over-run caused by controllable factors, such as waste, theft, lack of a sense of
urgency, poor risk management, and careless planning, etc. The auditors should proceed as follows
to deepen their analysis.

Uncontrollable Cost Over- Run

Cost over-run caused by inflation


8.44 The auditors should segregate all cost elements into (a) local purchases and (b) imports. For
local cost purchases, the auditors should obtain information on price indices published by the
government or other reliable organizations. They should then apply the rate of inflation on the
planned data and then deduct the original planned cost data for each year from it to find increase in
cost due to inflation. For example, suppose the planned cost data pertained to year 2007. The
execution started in year 2009. The auditors should apply the rate of inflation for years 2008 and
2009 to respective costs incurred during these years and then deduct the 2007 data in the project

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plan from the aggregate of 2008 and 2009. The difference would be increase in cost due to inflation,
assuming other factors are constant.
8.45 For imported goods and material, the auditors should compare the estimated costs in the
project plan and invoices of the foreign exporters to compare any increase in the prices of imported
goods, materials and services as compared to the planned costs.

Cost over-run caused by foreign exchange rate fluctuations


8.46 The auditors should take the original cost data for those items having a foreign exchange
component, such as import of machinery or raw material, etc. They should then determine any
change in the foreign exchange rate of the local currency and the foreign currency since the project
was planned and apply the change to the original cost data for those costs items that had a foreign
currency component. The difference would give the extent of cost over-run due to fluctuation in the
foreign exchange rate. For example: Suppose the original cost data had a 40 percent component of
imported material. The rate of exchange in Pakistan Rupee, for example, and US dollar was 1 US $ =
Rs 66 at the time of project planning in year 2007. In year 2008, when actual imports took place the
rate of exchange was 1 US $= Rs 70. The auditors can multiply the planned cost of imported items
with Rs 4 per dollar and arrive at the extent of cost over-run due to rate of exchange.

Cost over-run caused by additional taxes


8.47 The auditors can calculate the additional tax burden since the time of project planning by
applying the increased tax or duty rate where applicable.
8.48 Adding the cost over-run worked out above due to (i) inflation (ii) changes in foreign exchange
rate (iii) additional taxes would give the extent of cost over-run due to uncontrollable factors.

Controllable Cost Over- Run


8.49 The auditors can now deduct the figure of uncontrollable cost over-run worked out above from
the total cost over-run. It would give the extent of cost over-run due to controllable factors for
which the management should take responsibility. They can go a step further and calculate the
impact of controllable cost over-run on the NPV and IRR.

H. Analysis of Time Over-run


8.50 The performance auditors come across delays in implementation of projects. The client
management has various explanations and excuses for the delay. Some delay can be caused due to
factors that are beyond control of the management. However, some other delay can be traced back
to lack of sense of urgency, inefficiency and negligence on part of the management and its
employees. The analysis of time over-run can be done into (a) uncontrollable time over-run (b)
controllable time over-run. The auditors should proceed as follows:

Uncontrollable Time Over- Run


8.51 The auditors should get explanation of the management about the time over-run. The auditors
should dig deep into the factors enumerated by the management and try to quantify the extra time
taken by the project by each factor. By its very nature, it is difficult to measure the delay in various
activities until there are definite target dates for each activity. However, the real life situation is not
like that. The project management authorities may be quite prompt on their own part but the
cooperation they have to get from other agencies, in particular higher administrative echelons may
not be forthcoming as visualized at the time of planning the project. For example, the project
planners could have imagined that once the PC1 is submitted, the Planning Division would take two
months to approve the project. However, the Planning Division can take inordinately longer time.
Yet we are not quite sure what should be the reasonable benchmark for approval from the Planning

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Division. In most of the cases such issues will remain contentious and it would be difficult to arrive at
a benchmark that can be used to measure delay for each activity. Therefore, for each segment of
work in the project management, the auditors would require a careful analysis and discuss with the
management what could be reasonable and also exercise their own judgment about the same
question. Only after such a careful analysis, they may be able to conclude whether there was any
delay in a particular activity and if that was so whether that was beyond the control of the
management.
8.52 The auditors should carefully assess if the management lost any time due to lack of sense of
urgency. There could be delays just because the management did not have proper plans in place or
did not have a mechanism to guide them for certain activities which could be started simultaneous
and whether the management waited for completion of certain activities when there was no need
to that. These factors require judgment. The management may not agree with the auditors’
judgment and also may challenge the technical knowledge of the auditors about certain activities. In
such cases, the auditors may require consultancy services of technical experts who could assess
reasonableness of the time taken by the management.

Uncontrollable Time Over- Run


8.53 The auditors should then work out the extent of controllable time over-run. They can do so by
deducting the extent of uncontrollable time over-run from the total time over-run. They can go a
step further by recalculating the decrease in NPV and IRR of the project due to controllable delay, if
it runs into years. This can be done by recasting the original cost and benefit estimates in time series
by adding uncontrollable time over-run period into the planned time series. For example, if the
planned time series of the project started from 2007 onward and the extent of uncontrollable delay
was two years, the auditors can recast the planned cost and benefit data by building into it delay of
two years. Once this is done, the base data of cost and benefits would have the effect of
uncontrollable delay of two years. They can then work out the NPV and IRR for this data and use it
as benchmark for comparison with the actual data and show how much decrease in NPV and IRR
took place only due to controllable delay. This would be attributable to the inefficiency of the
management.

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9. Audit Supervision and Review

A. Responsibility for Supervision


9.1 Overall responsibility for supervising performance audit rests with the DG. However, on day to day
basis, the Director in charge of performance audit will be responsible for supervising the audit team
during all stages of audit starting from planning till completion of the assignment.
9.2 INTOSAI auditing standards require that all audits should be supervised regardless of the
competence of the auditors for maintaining quality of audit. The standard is applicable to
performance audit as well. The supervision involves at least following activities:
 Directing audit team and monitoring its work to ensure that the audit objectives are met.
 Providing advice, counsel, and on-the-job training to members of the audit team.
 Discussing audit objectives, audit criteria, audit procedures and scope of audit to ensure a
common and clear understanding by all members of the audit team.
 Monitoring work of the audit team for ensuring proper compliance with all planned
procedures.
 Ensuring that audit evidence is appropriate, sufficient and documented and supports the
audit conclusions.
 Assuring quality of audit with reference to INTOSAI and Departmental standards.
 Ensuring achievement of milestones in all phases of the audit.
 Controlling cost of the audit and keeping it within the budget.
9.3 The Director will track work of the audit team during all phases of audit. For ensuring that the audit
team performs according to auditing standards the Director will use the following tools and
document his or her work properly:
(a) Supervision Tool for Reviewing Audit Planning
(b) Supervision Tool for Reviewing Field Work
(c) Supervision Tool for Audit Completion

B. Supervision Tool for Reviewing Audit Planning


9.4 The Director should review work of the audit team relating to planning of audit assignment. The
objectives of this review are to ensure that:
 The audit plan follows the auditing standards.
 The plan is comprehensive and includes information on objectives, scope, and methodology,
criteria, time and cost budgets.
 The plan relies on risk assessment and other prescribed criteria for identifying audit issues.
 The plan defines the audit milestones realistically.
 The plan is likely to achieve audit objectives in an efficient and economic manner.
9.5 The Director should use the Supervision Tool for Reviewing Audit Plan of a Performance Audit
Assignment. (Annex-M) Use of the Tool is mandatory. The Field Audit Office will keep record of the
Tool signed by the Director and the DG.

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C. Supervision Tool for Reviewing Field Work


9.6 The Director should remain in close contact with the audit team during the field work phase. He/she
should ensure that the audit is progressing according to the schedule and there are no likely delays
in completing the audit. However, if there is a likelihood that the audit will take longer than the
planned duration, he /she should find out reasons for the delay and take necessary action to
complete the audit on time. If the delay is due to non-cooperation of the auditee in providing
necessary information the Director should contact the auditee organization by phone, e-mail,
correspondence and meetings, etc and try to get the required information. If need be, the Director
should inform the DG who should take steps to obtain the necessary information. In rare cases, it
may be necessary to raise the matter to the level of Deputy Auditor General concerned for
intervening at appropriate level for getting the information.
9.7 The Director should review work of the audit team as deemed necessary but at least twice: once
when the field work is almost mid-way through and again at the completion of the field work but
before the Exit Conference.
9.8 The Director should review the work of each member of the audit team on sample basis.
9.9 The objective of review by the Director should be to ensure:
 The audit team is following the approved audit program and to enquire about any significant
deviations from it.
 The audit working papers have cross-references to the audit program and vice versa.
 The audit conclusions are supported by reliable, sufficient and documented evidence.
 The conclusions emerging from the work done seem reasonable in light of the audit
objectives and expectations of the audit management.
9.10 In case, the Director feels that the audit conclusions are not rigorous enough and the auditors
need to carry out some further procedures, he/she should issue instructions to the team and if
necessary also record these instructions for future reference.
9.11 The Director should also assess during the review if certain audit procedures have become
superfluous in light of information received during the field work. In such a situation, the Director
should advise the Auditor In-charge to follow the prescribed procedure for seeking approval of DG
for changing the audit program. The working paper file will keep the original audit program as well
as any authorized changes for future reference.
9.12 The Director should use Supervision Tool for Reviewing Field Work of a Performance Audit
Assignment. (Annex-N). Use of the Tool is mandatory. The Field Audit Office will keep record of the
Tool signed by the Director and the DG.

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Box v: Extract From INTOSAI Standards


ISSAI 300

2. Supervision and Review


2.1 The field standards include
The work of the audit staff at each level and audit phase should be properly supervised during the audit, and
documented work should be reviewed by a member of the audit staff.
The following paragraphs explain supervision and review as an auditing standard.
2.2 Supervision is essential to ensure the fulfillment of audit objectives and the maintenance of the
quality of the audit work. Proper supervision and control is therefore necessary in all cases, regardless of the
competence of individual auditors.
2.3 Supervision should be directed both to substance and to the method of auditing. It involves ensuring
that:
(a) the members of the audit team have a clear and consistent understanding of the audit plan;
(b) the audit is carried out in accordance with the auditing standards and practices of the SAI;
(c) the audit plan and action steps specified in that plan are followed unless a variation is
authorized;
(d) working papers contain evidence adequately supporting all conclusions, recommendations
and opinions;
(e) the auditor achieves the stated audit objectives; and
(f) the audit report includes the audit conclusions, recommendations and opinions, as
appropriate.
2.4 All audit work should be reviewed by a senior member of the audit staff before the audit opinions or
reports are finalized. It should be carried out as each part of the audit progresses. Review brings more than
one level of experience and judgment to the audit task and should ensure that:
(a) all evaluations and conclusions are soundly based and are supported by competent, relevant
and reasonable audit evidence as the foundation for the final audit opinion or report;
(b) all errors, deficiencies and unusual matters have been properly identified, documented and
either satisfactorily resolved or brought to the attention of a more senior SAI officer(s); and
(c) changes and improvements necessary to the conduct of future audits are identified, recorded
and taken into account in later audit plans and in staff developments activities.

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D. Supervision Tool for Audit Completion


9.13 Completion of the field work leads to audit reporting stage. The Auditor In-charge gathers all
audit conclusions from the team members and organizes them into a draft report.
9.14 The Director has to review the audit report written by the Auditor In-charge. This is the
beginning of the process of preparing Draft Report of the Performance Audit. The Director will be
closely involved in the report writing exercise. Normally, the Auditor In-charge will prepare several
versions of the audit report and each version will be reviewed by the Director. The objective of this
review is to ensure:
 The audit report is drafted on the prescribed template.
 The Executive Summary does not exceed 2-3 pages and contains the main findings and
recommendations. The Findings section of the report follows the generally accepted pattern
of criteria-conditions-causes-effects and recommendations.
 Each audit observation has a topical sentence that sums up the main message of the
observation.
 The audit report incorporates any responses or comments of the auditee on the audit
observations that the auditors may have received during the course of field work or Exit
Conference.
 The language of the report is clear and concise and, as far as possible, is in active voice.
 There is documented, reliable and sufficient evidence for all facts in the report.
 The report should have significant findings and recommendations in the beginning.
 Presentation of the report is effective and contains figures, charts, diagrams and pictures.
9.15 The Director will use the Audit Completion Checklist and submit the report along with the
Checklist for seeking approval of the DG.
9.16 The Audit Completion Checklist is at Annex-O. Use of the Checklist is mandatory. The Field
Audit Office will keep record of the Checklist signed by the Director and the DG.

E. Review of Working Papers


9.17 The Director of audit should review a sample of working papers prepared by the audit team.
He/she should select this sample from the work of all team members.
9.18 The objective of the review should be to ensure:
 The audit team has followed the audit program properly.
 The working papers support the audit conclusions.
 The top sheet of each set of working papers has reference to audit procedure in the audit
program and vice versa.
 Each working paper has a title page.
 All pages of the working paper file are numbered
 All working papers are filed in a serial order that facilitates quick reference and retrieval.
 Each working paper documents the audit work done and the audit conclusion.
 Title page of working papers for each audit issue contains reference to any Audit
Observation drafted as a result of the audit work done.
 The working paper file has a Table of Content.

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9.19 The Director will record the working papers reviewed by him/her and sign the Review of
Working Papers Sheet. (Annex P). Record of review on the Review of Working paper Sheet is
mandatory and the FAO will keep record of the sheets signed by the Director and the DG.

F. Preparing for Quality Assurance Review: Mock-run


9.20 Overall responsibility for quality assurance lies with the DG. However, since the Director
responsible for a performance audit assignment remains associated with the audit from beginning
to the end, he or she is required to ensure that quality of the work at all stages complies with
auditing standards and policies of the Department.
9.21 According to the policy of the Department, Audit Quality Management Wing (AQMW) will
conduct a Quality Assurance Review (QAR) when the draft performance audit report is ready and
approved by the DG but before it is issued to the auditee for comments.
9.22 The DG and Director of audit should undertake an in-house exercise to prepare for the QAR by
AQMW. The exercise will be conducted as follows.
9.23 The DG will constitute a forum (the Forum) for in-house QAR. The DG will chair the Forum.
Other members of the Forum will be Director(s) of the FAO. In case, there is only one Director in the
FAO, the DG should request participation of at least one officer from a sister FAO (preferably located
at the same station) of the level of a DG or Director.
9.24 The DG will fix a date for mock-run of the QAR and ensure that all members of the Forum
attend.
9.25 The Auditor In-charge and other members of the audit team will present the report to the
Forum where the DG will play the role of DAG. Other members of the Forum will play role of the
members of the Quality Control Committee (QCC).
9.26 The presentation by the audit team will cover at least the following:
 A brief introduction to auditee organization and subject of audit
 Audit objectives
 Audit scope and methodology
 Key persons interviewed
 Locations visited
 Time taken in various stages of audit
 Cooperation received from the auditee
 Constraints and limitations of audit conclusions
 Main audit findings
 Audit recommendations
 Need for any follow-up audit
 Lessons learned
9.27 Objective of the presentation will be to persuade the chair about the audit conclusions.
9.28 The Forum will challenge the audit conclusions and recommendations. The audit team will
defend the report.
9.29 The Forum should conclude with clear instructions for any further action to be taken by the
audit team or any changes to be made in the audit findings and recommendations. The conclusions
of the Forum will be recorded and issued to the audit team and kept in the working paper files.
9.30 The audit team with the help of Director will take the recommended action before the AQMW
conducts its QAR.

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G. Preparing for Public Accounts Committee


9.31 The stage of preparation for Public Accounts Committee comes when the final report has
already been issued to the auditee and replies have been received. The preparation for the Public
Accounts Committee in respect of a performance audit report follows similar steps as are
undertaken for financial audit and compliance audit reports. There are no special procedures to be
followed while preparing to present a performance audit report before the Public Accounts
Committee.

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10.Formulating Audit Observations


A. Format of Audit Observations

10.1 The audit team should wrap up field work after the Exit Conference and commence with
formulation of audit observations to be included in the Draft Performance Audit Report. During the
field work the audit team interacts with the auditee staff besides carrying out various audit
procedures planned in the audit program. The Exit Conference gives the team a fairly good idea
about validity of the audit findings. Now is the time for converting the audit findings into audit
observations. The observations, in turn, are basis for forming conclusions against each of the audit
objectives. The auditors should assess the significance of the observations in relation to the audit
objectives.

Audit Conclusion: Topical Sentence


10.2 As a good practice, each audit observation should start with audit conclusion. The audit
conclusion is main message of the observation. In common parlance we can compare it with the
headline of a newspaper. The auditors should try to sum up the conclusion in one sentence. This
sentence can be called ‘Topical Sentence’. The Topical Sentence informs the reader about gist of
the observation. The wording of the sentence should be such that it conveys the main message even
if one does not read the whole observation.

Going Back to the Audit Criteria


10.3 The audit criteria provide the basis for audit observations. The criteria consist of expectations of
the auditors from the auditee management and entity operations. While planning for the audit, the
auditors would have discussed the audit criteria with the auditee management. They should now
have the confidence that the auditee management would not question the audit criteria.

Conditions Found
10.4 While following the audit program, the auditors document conditions found on the ground. If
the conditions on the ground meet the criteria, the auditors have a positive conclusion. They should
mention it in the audit report by acknowledging achievements of the auditee management.
10.5 The audit team should identify any gaps between the audit criteria and the conditions on the
ground. The gaps indicate qualified or negative conclusions which constitute potential material for
the performance audit report. However, the audit team must validate their findings for accuracy of
the facts. In reaching a decision on the observation, the auditors should also look at interrelated
facts and other relevant evidence to have confidence on their conclusions.

Analysis of Gaps
10.6 Once the facts are confirmed to be valid, the auditors should commence with analysis of the
gaps between the audit criteria and the conditions found. The analysis requires that the auditors
probe into causes for the gaps. There could be reasons which are beyond control of the auditee
management. In that event, the auditors must recognize this fact and mention it in their report.
Similarly, if the gaps exist because some of the internal controls are weak or missing, the auditors

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Figure D: Developing Audit Observations

Conditions
Criteria (What did we find?)
(What was expected?)

Causes Effects
Gaps (So what?)
(Why it
happened?)

Recommendations
(What should be done now?)

should discuss the matter with the auditee management to confirm their understanding. It is also
possible that the gaps exist because of systemic factors such as absence of appropriate legislation,
inadequate funding over long periods of time, existence of vacancies in key personnel positions,
international factors (such as policies of other countries leading to domestic difficulties in achieving the
targets), etc. Such factors are often beyond control of the auditee management. In brief, the auditors

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should go deep into the whole question of causes of gaps between the criteria and the conditions. The
analysis should lead the auditors to identify (a) controllable causes; and (b) uncontrollable causes. The
former category leads the auditors to suggest actions that can help improve performance or to hold
persons responsible for poor performance. The latter category will provide material for the AGP’s report
to the parliament for long-term and strategic action plans.

So What?
10.7 The auditors often come across situations where they point out gaps between criteria and
conditions and also show that the management could do better. However, the auditee management
may disagree with the auditors. They might ask: if we have not met the audit criteria, so what?
What has been the impact of that on our operations? The onus to answer this question is on the
auditors and they should be well prepared for that. They must be able to show that the gap
between criteria and conditions has significant impact on the performance of the organization.
10.8 The auditors should try to provide evidence from operations of the auditee and examples of
cases noted during the field work and show how performance of the audited organization has been
lower than expected and how there was room for improvement. While doing that, the auditors
should attempt to quantify their conclusions as far as possible. In some cases extracts from auditee
files, written replies to audit queries and interview replies could be appropriate bases to show
impact of not meeting the audit criteria. Examples of the impact could be higher cost in
procurement, longer than expected time in completing certain tasks, poor quality of service,
improper targeting of service delivery, weaker controls creating opportunities for corruption and
fraud, dissatisfaction of citizens expressed through media and other means, bad governance and
misuse of discretion, etc. The auditors should try to determine who is affected by the issue (for
example, other units in the organization, central agencies, third parties, etc).
10.9 The auditors should determine auditee management’s awareness of the issue. If the
management is aware of the issue and the corrective action is under way, the issue may have less
significance for reporting purposes. Certainly it will change how the matter is reported.
10.10 The auditors should have confidence about their analysis on the basis of evidence they have
gathered and also from discussions with the auditee staff during the field work. The Director during
review of the field work and the DG during mock-run for Quality Assurance Review should challenge
the audit team about audit findings, audit analysis and impact of audit recommendations. The
objective should be to be on sure be to get confidence about audit findings and recommendations.

What should be done?


10.11 The last step in developing the audit observation is to answer the question: What should be
done to remedy the situation or improve the performance? That takes the auditors to the question
of developing appropriate recommendations. The audit team needs to consider the following
questions in order to develop good recommendations:
 What needs to be done?
 Why does it need to be done?
 Where does it need to be done?
 Who is responsible for doing it?
 What are the expected effects of the recommendations?

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 Could implementation of the proposed recommendation have negative effects elsewhere?


10.12 The litmus test of an appropriate recommendation is its acceptance by the auditee
management. If the auditee management finds the recommendation impracticable, cumbersome,
expensive, pre-mature, unfair or unsuitable for any reason, it would never implement it. The
primary objective of performance audit is to help management improve its performance for benefit
of the people at large. If the auditee management finds a recommendation unsuitable or
unacceptable, the FAO should review the recommendation at the highest level and if necessary at
the AGP level. It is only when the AGP considers that the recommendation must be made despite
auditee resistance, that the FAO should include it in the draft performance audit report. In all other
cases of auditee resistance, the FAO should either modify the recommendation or withdraw it.
10.13 An appropriate audit recommendation has following characteristics:
(a) The recommendation should flow logically and directly from the audit findings.
(b) The recommendation should be practical. Preferably, it should not require additional
resources. The cost of implementing the recommendation should not outweigh the benefits
expected from it.
(c) The recommendation should not deal with actions that fall outside the domain of the auditee
management such as political or legislative action. However, in case the FAO considers that a
change in law is also necessary, the matter must be discussed at the level of AGP before
including it in the performance audit report.
(d) The recommendation should propose some action by the management which can be verified
once completed. A good idea not supported by expected action will not make a good audit
recommendation.
(e) The recommendation should state what should be changed and avoid telling how this should
be done. The exact method of bringing the change is domain of the auditee management
and the auditors should avoid getting into that.
(f) The recommendation should identify the person, entity or the level which should implement
it. The public sector organizations generally have a large number of persons and several
organizational levels. Until it is clearly mentioned who should take action, the
recommendation remains dormant. Everyone keeps waiting for someone else to take action.
When the audit report clearly mentions that such and such person or entity should take
action, the accountability requirements are also well-defined and it becomes possible to find
out who has or has not taken action on the recommendation. It further means the audit
team should discuss the recommendation with the prospective auditee staff that would be
required to implement it. This would inform the auditors any hidden resistance at the
implementation level quite early and they can fine-tune the language and content of the
recommendation appropriately. It would increase the rate of acceptability of audit
recommendations.
(g) The recommendation should be formulated in a stand-alone style so that it is possible to
understand it even in absence of detailed audit report. It means the wording of the
recommendation should be such that it does not require reference to any specific part of the
audit report.
(h) The recommendation should, as far as possible, give a time-frame during which it should be
implemented. Open ended recommendations (for future only) do not cut much ice. The
auditee organizations find such recommendations easy to respond by saying: “Noted for

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compliance.” Quite often, such a response is without much substance. The auditors should
discuss the question of the time-frame with the auditee management during the field work
and in Exit Conference and embed it in the recommendation. It would be possible, later on,
to monitor implementation of the recommendation.
(i) The recommendation should be persuasive and show the advantage clearly if it is
implemented.

B. Documenting Audit Observations

10.14 The audit observations should be prepared in a manner that allows cross-references to: (a)
audit program; (b) audit working papers.
10.15 The Auditor In-charge should prescribe a numbering scheme for audit observations and all
members of the team should follow it. The audit working papers and the audit program should have
cross reference to the audit observation number(s).
10.16 The text of the audit observation should show clearly and in bold letters (in a distinct color) the
reference to working paper pages on which the observation is based. It should be possible to trace
the audit evidence from the audit observation. It should also be possible to trace the audit
observation from working papers and audit program.
10.17 The auditors should use the Template for Audit Observation for documenting the audit
observations (Annex-Q).

C. Internal Clearance of the Audit Observations

10.18 Every member of the audit team will be responsible for drafting the audit observation
emanating from his or her audit work. The Auditor In-charge will review the audit observations
prepared by the team members and ensure that the format and content meet the FAO standards.
10.19 After analyzing and synthesizing the audit evidence, the audit observations pass through the
formal internal approval procedure of the FAO. Generally, the Auditor In-charge will present draft of
the audit observations to Director responsible for performance audit. The Director will review the
audit observations and may like to discuss them in detail with the audit team to confirm his or her
understanding of the audit conclusions.
10.20 The Director will review the relevant working papers on the basis of which the audit observation
has been prepared. He/she will record a certificate to the effect that the observation is supported by
sufficient, relevant and valid audit evidence. (Annex-Q)
10.21 The DG will review each audit observation and satisfy himself/herself that:
(a) The audit observation is related to the audit objectives.
(b) The observation meets the overall policy and approach of the FAO on the subject.
(c) The auditee management agrees with the audit recommendation or the disagreement is
recorded in the observation.
(d) The recommendation has a reasonable probability of acceptance at the level of AGP and
PAC.
(e) The risk exposure of the FAO is minimal by issuing the observation.

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11.Reporting Results of Performance Audit

A. Stages of Performance Audit Report


11.1 Approval of audit observations by the DG sets stage for drafting the performance audit report.
The performance audit report has two main stages: (a) draft performance audit report; and (b) final
performance audit report. Normally, both stages would require several revisions before they reach
culmination point. The culmination point for the draft report arrives when the DG is satisfied about
format and content of the audit report and presents it to AQWM for Quality Assurance Review. Once
AQMW clears the report for quality, the DG issues the draft report to the auditee management for
comments and replies.
11.2 The culmination point of the final audit report arrives when the AGP approves the report for
issuance to the auditee and Public Accounts Committee through normal procedure. The AGP will
approve the final report after the concerned DAG has reviewed it and found it suitable for AGP’s
approval. The DAG of Audit will ensure that the report complies with the overall strategy and policy of
the AGP, has sound analysis and appropriate recommendations, and responses and comments of the
auditee management have been taken care of in the text of the report. The DAG may require the DG to
make such changes in the report as are necessary according to his or her professional judgment.
11.3 The structure of draft and final performance reports follows the prescribed template. The main
substance of both reports incorporates the audit observations as approved by the DG with such changes
as are necessitated by auditee responses or review of the AQMW during Quality Assurance Review. The
draft audit report will retain references to working papers as in the approved audit observations.
11.4 The draft and final performance audit reports should adhere to INTOSAI Auditing Standards.
(ISSAI 400 and ISSAI 3000). Annex-A contains a summary of INTOSAI Auditing Standards on reporting.

B. Creating High Impact Performance Audit Reports


11.5 Reparation of performance audit reports poses special challenges to the audit team. The
ultimate audiences of the audit report are politicians, media, and civil society. These are busy people
and have varied interests. Most of them would like to read ‘horror’ stories. Others would be interested
in ‘catching-the-thief’ type of presentation in the name of public accountability. While the auditors
cannot pick issues with these users of the report, they have their professional commitment to be
honest, objective and fair. The challenge for the auditors is to present high impact reports without
compromising on their professional commitment.
11.6 The audit team should ensure that the performance audit report adheres to the following best
practice. The report should:
 Have current and topical information.
 Be unbiased and fair and report the point of view of the management as well.
 Be written in plain language avoiding technical jargon as far as possible.
 Have graphics, charts, photos, headings, sub-headings with text boxes for significant points.
 Have actionable and practical recommendations.
11.7 The performance audit report should have the following style.
 It begins with achievements of the auditee before it goes on to the shortcomings.

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 The chapters and paragraphs are logically connected.


 Each audit observation begins with a topical sentence.
 The language of the report avoids subjective judgments and expressions like ‘frauds,
embezzlements, misappropriations, etc’ until there is an irrefutable evidence to that.
 The language of the report uses active voice as far as possible.
 The report avoids using nouns where verbs can be used. For example, use of “determine”
instead of “determination”; “provide” instead of “provision” etc.
 The table of contents is elaborate enough to give an outline of the report.
11.8 There is a growing awareness that the audit report should use graphics and audio-visual aids to
make a simple and quick reading. The following table illustrates the use of different types of graphics.

Table 4: Using Graphics in Performance Audit Reports

For Type of Graphic

Numerical information and comparison of figures Tables


Trends over a period
Line graph

Comparison of trends of two or more variables Multiple-line graphs

Comparison of totals of one variable over the Simple bar chart


same period

Comparison between two or more variables over Multiple bar chart


the same period

Comparison between proportion of the total made Percentage bar chart


up by two or more discrete items over the same
period of time

Division of a total between parts Pie chart

Procedure or instructions sequence Flow chart

Achievements/ deficiencies noted during physical Camera photos


verification/visit

Reference to geographical locations Maps

C. Format of the Performance Audit Report


11.9 The AGP has prescribed Performance/Project/Program Audit Report Template and Guidance
Notes which is given at Annex-R to the Manual. It is mandatory to follow the Template for preparing
draft and final performance audit reports. The main segments of the audit report given in the Template
are as follows:
 Preface

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 Executive summary
 Introduction
 Audit objectives
 Audit scope and methodology
 Audit findings and recommendations
 Conclusion
 Acknowledgement
 Annexes

D. Review and Internal Clearance of the Draft Report


11.10 The draft performance audit report will pass through successive versions first at the level of
Auditor In-charge and then at the level of Director. The Director should use computer software “Word”
and enable the option “Track Changes” to show changes he or she has made in the versions under
review. The changes made by the Director should remain in the working paper file for subsequent
review and reference.
11.11 The Director will submit the draft audit report for approval by the DG. While doing so, the
Director will attach the Audit Completion Checklist (Annex-O).
11.12 The DG will review and approve the draft report before AQMW is requested to hold Quality
Assurance Review. For avoiding any unnecessary delay, the DG should agree with AQMW a formal plan
for review.
11.13 After review by AQMW, the DG will instruct the audit team to make such changes as are
necessary and finally approve the draft audit report for issuance to the auditee management.

E. Auditee Response on Draft Audit Report


11.14 The purpose of issuing the draft audit report is to:
 Give the auditee management an opportunity to examine the facts as understood and reported
by the auditors
 Rectify any errors in facts
 Test feasibility of recommendations
 Provide an opportunity to the auditee management for any additional information
11.15 The office copy of the draft performance audit report will have cross-references to working
papers. However, before issuing the report to the auditee management, the Auditor In-charge will
ensure that cross-references to working papers are removed, making the report a more readable
document.
11.16 The covering letter to the draft audit report should fix a time table for receiving replies from the
auditee management.
11.17 The Auditor In-charge will follow-up with the auditee management for replies and in case of
delay the Director of Audit will contact the auditee management for expediting the replies. In rare cases,
it may be necessary for the DG of Audit to contact the auditee for replies to the draft audit report.
11.18 In case the auditee management refuses to give replies or causes inordinate delays, the DG may
decide to proceed to preparation of final audit report without auditee replies but should mention this
fact in the report.

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11.19 On receipt of auditee response, the Director will arrange verification of the replies
with reference to primary records maintained by the auditee. Normally, this should be done by the
Auditor In-charge. However, the Director may also assign this task to another auditor, if necessary.
11.20 The Director will ensure that the Auditor In-charge prepares further comments on responses
received from the auditee. These comments will take into account verification of the responses done by
the office. The further comments may consist of disagreement or conflict with the auditee responses. In
that case, the DG should ensure that the further comments have a valid basis and can be defended in
the PAC. In case, the Auditor In-charge agrees with the auditee management, he or she should modify
the draft report but specifically mention these changes in the accompanying note for attention of the
Director/DG of Audit.
11.21 The Auditor In-charge may incorporate the oral comments of the auditee in the audit report in
following cases:
 Where the audit team has been working with the auditee staff closely and the latter are familiar
with the audit observations while in the making;
 The auditors have discussed the recommendations with the auditee management informally;
 The audit team does not expect a major disagreement from the auditee on audit
recommendations.

F. Preparation and Approval of the Final Performance Audit Report


11.22 On receipt of replies to the draft audit report from the auditee management, the Director will
discuss the replies with the audit team and issue necessary instructions for incorporating the replies and
any further comments in final audit report. In case, the Director thinks that some observations of the
draft report should be withdrawn, he or she should seek written approval of the DG.
11.23 After approval by the DG for withdrawing any parts of the draft report, the Auditor In-charge will
prepare the final audit report. It may be necessary to prepare several versions of the final report, before
it is submitted to the DG for approval. The final audit report draft submitted to the DG and subsequently
to DAG and AGP will retain references to working papers.
11.24 The DG, after satisfying himself or herself about all aspects of the report, should submit it to the
DAG for approval of the AGP and issuance to the PAC.
11.25 Before issuing the final audit report to the auditee management and PAC, the DG will ensure
that cross-references to working papers are removed for making the report a more readable document.
11.26 The final audit report is a public document. It may be necessary at times to restrict or exclude
confidential and sensitive information from the audit report. In such cases, the report to be submitted to
the auditee management and PAC should mention this fact and the information so excluded should be
provided to the members of the PAC separately with a covering letter.
11.27 The decision to exclude certain information from the audit report will be taken at the
appropriate level in light of the policy of the AGP on the subject.

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Chapter 12 Quality Assurance in Performance Audit

12.Quality Assurance in Performance Audit


A. Quality Assurance with Reference to Performance Audit
Performance auditing is a complex activity that often requires varied skills and competencies. Quality of
performance audit depends to a greater extent on expertise of the auditors than auditing procedures.
Despite that, there are certain minimum basics that must be met to produce high impact performance
audit reports. The policy of AGP relating to performance auditing attaches a lot of importance to quality
assurance in audit reports.

The objective of quality assurance is to give confidence to AGP that the quality control systems and
practices in FAOs are working effectively and that the performance audit reports are appropriate.
Quality assurance compares what is required of performance audit and what is actually being delivered.

Audit Standards of AGP (paragraph 2.1.27 and 2.1.28) relating to quality assurance apply to performance
audit as well. The audit standards state as follows:

2.1.27. The Department of AGP shall establish systems and procedures to:

Confirm that integral quality assurance processes have been operated satisfactorily.

Ensure the quality of the audit report.

Secure improvements and avoid repetition of weaknesses.

2.1.28 As a further means of ensuring quality of performance, additional to the review of audit
activity by personnel having line responsibility for the audits concerned, the Department shall
establish its own quality assurance arrangements. That is, planning, conduct and reporting in
relation to a sample of audits may be reviewed in depth by suitably qualified personnel of the
Department not involved in those audits, in consultation with the relevant audit line
management regarding the outcome of internal quality assurance arrangements and periodic
reporting to help top management of the Department.”

12.1 The AGP issued Quality Management Framework for Public Sector Auditing (QMF) in September
2010 for implementing the above standards. The QMF was revised in August 2011. The DG in a FAO will
have the primarily responsibility for quality assurance in performance audit within the framework. The
DG should put in place essential controls at all stages of performance audit to ensure that quality of the
performance audit report meets International Standards for Supreme Audit Institutions (ISSAIs) as
adopted by the AGP. The Director will also perform all functions relating to performance audit as
envisaged for Director Quality Assurance in the QMF.

12.2 The process of quality assurance starts with annual planning for performance audit in a FAO.
The FAO should be able to select entities, projects and programs for performance audit independently,
remaining within the guidance provided in this Manual. The selection of audits should aim at adding
value to public sector management and accountability framework. Proceeding from annual plan to
detailed plan for an assignment, the Auditor In-charge should follow the guidance provided in this
Manual and other relevant documents issued by the AGP on the subject. While reviewing the audit plan

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for an assignment, the Director and DG should ensure that the audit objectives and scope, methodology,
approach, criteria and procedures are likely to produce high quality audit report. For this purpose, they
should ensure that the audit plan adheres to various instructions given in this Manual.
12.1 During audit execution the audit team should follow the audit program in its true spirit and
document all evidence in working papers properly. It should be possible to retrieve relevant evidence in
each case quickly. The Director should use various supervision tools prescribed in this Manual and
ensure that audit conclusions are robust and defensible.
12.2 The DG should check the draft audit report with reference to supporting evidence and hold a
mock-run for quality assurance before AQMW undertakes its Quality Assurance Review. The
performance audit report should meet standards of language, format, style and structure prescribed by
the AGP. It may also have comments on implementation of government policies. The final performance
audit report should incorporate replies of the auditee management with further comments by the FAO,
if required. In brief, the instructions given in this Manual for various stages of audit should be followed
in true spirit to ensure a high quality performance audit.
12.3 The first level of quality assurance process is internal to FAO. The DG and Director of Quality
Assurance (or Director of Performance Audit, if the Director of Quality Assurance is not available) make
sure that the performance audit assignment meets expected standards. The second level of quality
assurance is external to FAO. It is the responsibility of AQMW. The auditing procedures prescribed in
chapters 1-11 of this Manual deal with various internal controls that the DG should implement for
ensuring quality. The present chapter deals with quality assurance external to DG. It primarily deals with
the role of AQMW and DAG concerned in assuring quality on behalf of the AGP.

B. Integrating Quality Assurance in Performance Audit with Quality


Management Framework
12.4 Quality assurance in performance audit will follow the QMF. Responsibilities of Director,
Director General and Deputy Auditor General with respect to financial audit and compliance audit as
stated the QMF will also extend to performance audit. The details of the procedures to be followed for
quality assurance can be referred to in the QMF. A summary to the framework is as follows.
12.5 Director of Performance Audit should ensure that the performance audit team has updated
permanent files, planning files and working paper files. The Director will use supervision tools prescribed
in this Manual (Annexes M, N, O, and P).
12.6 The DG should review reports submitted by the Director and take necessary corrective and/or
preventive actions and submit the necessary information required by the DAG concerned.
12.7 AQMW will undertake Quality Assurance Review (QAR) as discussed in the following section and
submit its report on each performance audit report.
12.8 The DG will submit draft of the final performance audit report along with Quality Assurance
Report of AQMW and action taken by his or her office in modifying the draft report to DAG concerned.
The DAG will review the draft of the final audit report along with AQMW Report on Quality Assurance to
ensure that the FAO has carried out necessary modifications in the draft report as recommended by
QAR.
12.9 The composition and procedure of Quality Control Committee (QCC) will be the same as
prescribed in QMF. The DG, Director and Auditor In-charge should attend the QCC. The DAG concerned
will also monitor implementation of any directives of the QCC before the audit report is submitted to
Additional Auditor General.

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12.10 The Additional AGP will ensure the adequacy of the QCC level review and grading awarded to
performance audit reports, on a sample test basis. The Additional AGP shall sample performance audit
reports normally from each grade-category to confirm the reliability of grading allocated by the QCC of
the respective audit wing to its audit reports.

C. Quality Assurance Review (QAR) Process by AQMW


Planning for QAR
12.11 Quality Assurance Review (QAR) of all performance audit assignments is a regular function of
AQMW. The annual work plan of AQMW will include a plan for QA of performance audit reports to be
undertaken during the year. The head of AQMW will establish contact with all FAOs regarding annual
audit plans. As soon as the annual plans of the FAOs are approved by the AGP, the FAOs will forward a
copy of the plan relating to performance audit to AQMW.
12.12 AQMW will prepare a plan for QARs for all performance audits to be conducted by the FAOs by
keeping in view the estimated dates of preparation of the draft performance audit reports. AQMW may
have to negotiate the dates of its QARs with FAO because there could be periods of peak and slack
activities in FAOs. AQMW should prepare its plan in mutual consultation with FAOs and ensure that its
own resources are utilized to an optimum level and the FAOs also do not experience any bottlenecks in
clearance of their report.
12.13 AQMW annual plan for QARs will have the format given at Table 12.1 below:

Table 5: AQMW Annual Plan for Quality Assurance Review for the Year ending 30 June …

S. No. FAO Performance Audit Assignment Estimated date Schedule of


for draft report QAR by
by FAO AQMW

12.14 The DAG (AQMW) will approve the annual plan of AQMW relating to QARs. After approval of the
plan, head of AQMW will communicate the plan to all concerned immediately.
12.15 Any changes in the schedule of the QAR will have to be decided mutually by the DG head of
AQMW. However, if it is likely to delay the submission of final performance audit report, the DG
requesting the change should first seek approval of the concerned DAG.
12.16 AQMW will prepare QAR Plan for each audit assignment on the format given at Annex-S

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Execution of QAR
12.17 QAR is very much similar to an audit assignment. Normally, Director AQMW responsible for QAR
or Quality Management Specialist (QMS) of performance audit will undertake this activity with the
approval. Head of AQMW may assign one or more officers to work with the Director/QMS, who will
then be a team leader.
12.18 The team leader for QAR will inform the FAO about program and schedule of the review at least
2-3 weeks ahead of the schedule, allowing the FAO enough time to be in readiness.
12.19 The QAR team will work closely with the performance audit team, Auditor In-charge, the
Director and the DG.
12.20 The QAR team will hold an Entry Conference with the DG. The DG will ensure that members of
the audit team and Director should also attend the Entry Conference. The QAR team leader will discuss
the scope and methodology of the review and also discuss time table for the entire exercise.
12.21 The primary work of the QAR will consist of the following:
 Interviews with the audit team and other officers of the FAO
 Review of planning files relating to the audit assignment
 Review of working paper files
 Review of audit report files
12.22 The QAR team will use the QAR Tool for systematic review (Annex-T). As the last column of the
Tool indicates, the QAR team should prepare working papers for each review question, assign a number
to each working paper and cross refer it on the body of the Tool for subsequent reference and retrieval.
12.23 The QAR team should prepare working papers files very much similar to what the auditors
prepare in their routine work. The working paper files prepared by QAR team will be reviewed by head
of AQMW after completion of the QAR and before submission of the QAR report to DAG concerned and
to the FAO.
12.24 The QAR team will hold an Exit Conference with the DG and discuss main findings and
recommendations.

Report of the QAR


12.25 The QAR team will summarize its findings and recommendations in a report titled as Report on
Quality Assurance Review of Performance Audit Assignment. (Annex-U).
12.26 The QAR team will submit its report to DAG AQMW who will transmit it to FAO concerned and
to DAG (APSS) for information.
12.27 The FAO will implement recommendations of the QAR. In case of disagreement, the DG will
refer the matter to head of AQMW for resolution. In case, it is not resolved at that level, the DG will
raise the matter with its concerned DAG for such necessary action as the DAG deems fit.
12.28 The FAO will report its disagreement to QCC and reasons for not implementing the
recommendations of the QAR.
12.29 The DAG of the FAO will report the matter of not implementing the QAR recommendations to
Additional AGP for a final decision.

D. Client Satisfaction Survey


12.30 Performance auditing aims at improving public management. In that sense it is a service to the
auditee management. A generally accepted method of ascertaining quality of this service is to ask the
auditee management about performance of the audit team. On receipt of replies to draft performance

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audit report from the auditee the DG will prepare Client Satisfaction Survey Form given at Annex-V to
this Manual and send it to DAG concerned for signatures who will transmit it to the auditee
management. The form will indicate name of the DAG for receiving reply from the client directly.
12.31 The DAG will monitor receipt of reply to the Client Satisfaction Survey Form (Annex-V) and if
necessary remind the auditee for expediting it. On receipt of reply from the auditee management, the
DAG may like to discuss any matters arising from the reply with the DG.

E. Audit Impact Analysis and Lessons Learned


12.32 Quality management process does not end with the printing of the audit report. This process
also incorporates response of the Public Accounts Committee to continue the chain of quality
improvements. Consequently he DAG concerned will organize an assessment of the impact of each audit
report in the following framework:
 Percentage of proposed number of audit recommendations that has been accepted by PAC and
DAC meetings
 Recoveries made at the instance of audit by PAC and DAC meetings
 Changes made in internal controls of the audit entity on the basis of audit recommendations
 Improvement in public financial management of the audit entity as indicated by falling trend of
amounts under audit observations in subsequent years
12.33 The DG will require the Auditor In-charge to prepare a report on the lessons learned from the
audit assignment. The report will focus on the following:
 Best practices in collecting and analyzing information which can be useful for other auditors
 Obstacles faced by audit in conducting the audit
 Avoidable mistakes which should not be repeated in future
12.34 The DG will submit the Lessons Learned Report by the Auditor In-charge to DAG concerned, who
will organize a forum for discussing the following documents with the audit team, management of FAO
and other FAOs who are likely to benefit from this forum:
 Client Satisfaction Survey Report Reply by the auditee
 Impact of Audit Report
 Lessons Learned report by Auditor In-charge
12.35 The DAG concerned will submit conclusions of this forum to AGP who may like to issue any
further instructions and policies for future. In any case, the DAG will forward the conclusions of the
forum to DG PAW and DG AATI for use in future training.
12.36 The FAO will arrange to host the lessons learned report on the website of the Department
through PAW.

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13.Follow-up of Performance Audit


A. Tracking Recommendations
13.1 The final performance audit report contains recommendations to which the auditee
management has already shown agreement. The PAC considers final performance audit report and
approves or upholds all or some of the recommendations. The recommendations approved by the
PAC must be implemented by the auditee management. In principle there should be no reason for
not implementing these recommendations as the auditee management had already accepted them
at the draft and final report stages. The FAO should now track implementation of these
recommendations. The accountability cycle culminates with implementation of the audit
recommendations by the auditee management.
13.2 All FAOs should maintain record of implementation of the recommendations approved by the
PAC. For this purpose, each audit reports and each recommendation in the report should have a
distinct numbers that appear on body of the report. The auditors should request the auditee
management to refer to the serial number of recommendation in all communications relating to
implementation.
13.3 The FAOs should request, as a standard practice, evidence of implementation of the
recommendation. In certain cases, the evidence provided by the auditee management will be
conclusive and would not require any further follow-up action. In other cases, the FAO may require
further verification of the assertions made by the auditee management regarding implementation.
In that case, the FAOs may decide to conduct further verification by deputing auditor(s) to verify the
implementation.
13.4 Should the FAOs decide to conduct further verification of the recommendation, the Director/DG
should inform the auditee management of their plan to do so and agree with the auditee
management a time table for actual verification. As far as possible, the FAOs should avoid surprise
or unannounced verification.
13.5 In some cases, the process of implementation may have been started by the auditee
management and it would take some time before the recommendation is fully implemented. In such
cases, the FAOs should request the auditee management for a time table for full implementation.
Physical verification in such cases should take wait till the auditee management informs that the
recommendation has been implemented.
13.6 In some cases, it may be more economical and efficient if the visiting regularity audit team
carries out verification of the implementation. The DG of Audit should consider this option.

B. Report on Implementation of Recommendations to PAC


13.7 The AGP will present a report to the PAC on implementation status of recommendations made
by the AGP and approved by the PAC. The report will inform the PAC about action taken by each
Government organization. In particular, it should highlight those recommendations which were not
implemented by the Government organizations despite AGP’s reminders and follow-up.
13.8 The PAC will examine whether the Government organizations have implemented the audit
recommendations in true spirit and whether it has led to improved performance.

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13.9 The AGP will decide the format of the report to the PAC. But the report will have detailed
information on all recommendations in an annex in the following format:

Table 6: Annex to AGP Report on Status of Implementation of PAC Directives

Name of Government Organization:

Title of Performance Audit Assignment: Year: Date of PAC Directive:

Rec.# Recommendation PAC Directive: Action to Due date Auditee response AGP further comments
be taken

Name of Government Organization:

Title of Performance Audit Assignment: Year: Date of PAC Directive:

Rec.# Recommendation PAC Directive: Action to Due date Auditee response AGP further comments
be taken

Name of Government Organization:

Title of Performance Audit Assignment: Year: Date of PAC Directive:

Rec.# Recommendation PAC Directive Due ate Auditee response AGP further comments

B. Follow-up Performance Audits


13.10 Follow-up performance audits may be necessary for following reasons:
 To determine the extent to which recommendations of the previous audit were implemented
and if so, with what impact
 To audit replication of a pilot project
 To determine continued relevance of previous recommendations and to assess need for any
revision of those recommendations
 To respond to specific requests from legislature or auditee management
 To expand coverage of a previous audit geographically or over other similar organizational
entities which were audited previously
 Significant risks remain or have emerged since the last audit

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13.11 It is for the DG to consider need for a follow-up audit. In case the DG considers a follow-up is
necessary, he /she should provide it in the proposed annual audit plan for approval through usual
channels.
13.12 Methodology for planning, executing and reporting of follow-up audits is the same as for
performance audit assignments presented in this Manual. The only difference between a follow-up
audit and an original audit is that of the scope and coverage.
13.13 All FAOs should plan follow-up audits properly. Following question could be relevant at the time
of planning:
 Did the entity have enough time to address the issues raised originally? [It may be too soon that
the FAO is considering a follow-up audit.]
 Are the recommendations still relevant?
 Should the audit only address implementation of the recommendations, or should the issues
themselves be re-audited?
 Have the initial problems or issues identified evolved with time?
 From a risk perspective, what are the key issues for re-audit?
13.14 Generally, the FAOs should focus on issues or recommendations that were presented in previous
reports and that are of continuing interest to Parliament and/or that pose a significant risk. The FAOs
should take a fresh look on the audit issues and decide whether follow-up audit should remain
restricted to those issues or new issues may also be added. In case new issues have evolved and
require focus, the FAOs should re-define its objective and audit criteria as well. If the FAOs decide to
add new issues, redefine its objectives and develop new criteria, they must inform the auditee
management about these changes and consider any suggestions or feedback on the subject before
finalizing the follow-up audit plan.
13.15 Ideally, the original audit team should carry out the follow-up audit. However, this may not
always be possible. The need to involve members of the audit team that conducted the original
audit may depend on complexity of the issues to be re-audited. If the issues that will be re-audited
are complex, the DG should consider making efforts to include members from the original
performance audit in the current audit team.
13.16 Under certain conditions, it may not be possible for any of the previous team members to
participate in the follow-up audit. In the event that the audit team is comprised primarily of new
members, the DG/ Director should organize a meeting with members of the previous audit team, if
they are available, when the follow-up audit is about to begin. This meeting can provide a
comprehensive briefing/orientation for new team members on the audit issues and the previous
audit approach.

D. Reporting Results of Follow-up Audit


13.17 Report on results of follow-up audit will follow the same template as original performance audit
report. However, scope of the audit report will depend on coverage of the audit.
13.18 The follow-up audit report should not include recommendations of the previous audit even
when not implemented. Monitoring implementation of the original audit reports should continue in
the same audit report. The follow-up audit report should include only fresh recommendations.
13.19 Like a normal performance audit, the FAOs should first issue a draft report on follow-up and
then a final report. The final report will incorporate replies of the auditee management.
13.20 The quality assurance procedures prescribed in this Manual for performance audit would also
apply to follow-up audit reports.

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13.21 The AGP will decide, on basis of recommendations of the concerned DAG whether the follow-up
audit report should be presented to the PAC.

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14. Implementation of the Manual


A. Mandate for Performance Audit
14.1 Although the generic powers of the AGP to undertake audit cover performance audit as well, yet
in view of the fact that several SAIs have got their legislation amended to provide for an explicit
mention of performance audit to be within the mandate of the SAI, the AGP has also initiated a
proposal for amending the Ordinance that would, if approved, give an explicit mandate for
performance audit. The AGP plans to pursue the matter at appropriate level for necessary
amendment in the law.
14.2 He would also issue necessary rules and regulations for implementing the change in the law.

B. Performance Audit Policy


14.3 The AGO plans to issue a policy on performance audit. The policy statement would cover such
issues as stated below. The list is only illustrative.
 Objectives of performance audit
 Long term strategy and priorities
 Percentage of financial resources to be allocated for PA
 Development of human resources for PA
 Knowledge management for PA
 Incentives for PA
 Database for PA recommendations
 Use of external resources and consultants for PA
 Interrelationship of PA with compliance audit and financial audit
 Service to stakeholders through PA
 Competition among FAOs for high quality PA work

C. Role of Performance Audit Wing


14.4 The role of PAW will be re-defined on following lines:

Training: The present emphasis on class-room training will be transformed to more of on-the-job
training under supervision of qualified trainers.
PA Planning Coordination: While planning for PAs to be undertaken during a year will remain an
executive function of all DGs of Audit under supervision of respective DAGs, the PAW will coordinate
this effort in following manners:
(a) Prepare strategic plan for PA, get it approved by the AGP through DAG (APSS)and coordinate
annual plans for PA for individual FAOs.
(b) Define horizontal audits to be conducted by more than one FAO and coordinate for deciding
the lead office for such audits.

Knowledge management on PA: The PAW will act as a repository of knowledge on PA. PAW will
be the lead Wing for managing Intranet of the AGP’s Department that will include information on PA
as well as other routine functions of the Department. It will undertake such activities as follows:

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 Upload all existing guidance on auditing, in particular, PA.


 Develop new guidance on PA as the need arises.
 Arrange to update existing guidance on PA to remain abreast of the changing socio-economic
environment.
 Upload documents relating to performance audit plan, programs, and reports of the FAOs.
 Keep a repository of information on PA undertaken by other SAIs.
 It will be responsible for management of intranet of the Department.
Technical support: The PAW will act as a living guide for work relating to PA in the Department. It
will provide guidance on performance audits planned by FAOs.

Advocacy: PAW will undertake activities to promote PA both within the Department as well in other
executive departments and offices. It will undertake such activities as follows:

 Re-launch the publication of the quarterly journal Performit as a vehicle for dissemination of
knowledge relating to performance audit.
 Proactively involve in delivering lectures and seminars for executive departments and public
service training institutes and academies.
 Arrange orientation sessions for all stakeholders including members of the federal, provincial
and district legislative bodies.
 Publish promotional literature on PA.

Resources for PAW


14.5 The Department will allocate necessary resources to PAW for enabling it to perform various
functions as visualized in this Manual. The resources would include sufficient number of
appropriately trained staff, financial budget and necessary equipment. It will also visualize services
of short term consultants and specialists for technical advice.

D. Equipment for Performance Auditors


14.6 For effective execution of performance audit, each member of the audit team should have at
least following equipment:
 A laptop computer
 Internet connection
 USB for data portability
 Access to scanner
 Access to printer
 Access to photocopier
 Some transportation for fieldwork
 Access to still picture camera
 Access to video camera

E. Policy on Auditee Responses


14.7 The AGP would formulate a policy on reporting the auditee responses in the performance audit
report. The policy should deal with such questions:
 When the auditee responses will be included in the audit report?

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 What should be maximum length of the auditee response to be included in the audit report?
 If a summary of the response is to be included, will it require auditee’s clearance?
 When should, at the latest, the auditee send responses to be included in the report?
 How to reflect disagreement with the auditee in the report?
 When the auditee response will not be included in the audit report (e.g. when it is wrong and
misleading.)

F. Policy on Confidential and Sensitive Information


14.8 The AGP would issue a policy for the guidance of FAOs and other concerned. The policy would
address such issues:
 Type of information that will be considered confidential and sensitive and fit to be excluded
from the final audit report
 Manner of communicating the excluded information to the PAC
 Handling the replies received on confidential and sensitive information in the FAOs
 Level at which the decision to exclude certain information will be taken in the Department/FAOs

G. Quality Assurance Function


14.9 The Department is in the process of establishing Audit Quality Management Wing under a
Deputy Auditor General. The Wing shall also be responsible for Quality Assurance function relating
to performance audit. It will have following functions in this regard.
 It will assign the task of QA to officers of B-19 and above from the Department who have the
necessary expertise. These officers will be posted in the AQMW for this purpose.
 For some time to come, until in-house expertise is built in AQMW, services of a Quality
Management Specialist in Performance Audit may be necessary. The Department may decide to
engage a short term consultant for this purpose.
 All PA reports to be approved by the AGP will be cleared by AQMW for QAR.
 The Quality Management Specialist will follow the guidance given in this Manual as well as in
the Quality Management Framework issued by the AGP.

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ANNEXES

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Annex-A Extracts from INTOSAI Auditing Standards

A. EXTRACTS FROM INTOSAI AUDITING STANDARDS12

The INTOSAI Auditing Standards consist of four parts:

 Basic principles
 General standards
 Field standards
 Reporting standards
The purpose of auditing standards is to provide the criteria against which the quality of the audit results
can be evaluated.13 The INTOSAI Auditing Standards do not have mandatory application, but they reflect
a ‘best practices’ consensus among SAIs. Each SAI should determine whether the INTOSAI Auditing
Standards are compatible with the achievement of its mandate. National standards, taking into
consideration the constitutional, legal and other circumstances, under which the SAI operates, should be
defined.

The basic principles are assumptions, principles and requirements, which help in developing auditing
standards and serve the auditors in forming their opinions and reports, particularly in cases where no
specific standards apply. Auditing standards should be consistent with the principles of auditing and
provide minimum guidance for the auditor to help determine the steps and procedures that should be
applied in the audit.

The general standards describe the qualifications and competence, the necessary independence and
objectivity, and the exercise of due care, which will be required of the auditor to carry out the tasks
related to the field and reporting standards in a competent, efficient and effective manner.

The field standards establish the criteria or overall framework for the purposeful, systematic and
balanced steps that the auditor has to follow. These steps represent the research that the auditor, as a
seeker of audit evidence, carries out to achieve a specific result. The standards establish the framework
for planning, conducting and managing audit work.

The reporting standards set the framework for the auditor to report the results of the audit, including
guidance on the form and content of the auditor’s report.

Standards Regarding Performance Audits


INTOSAI issues the International Standards of Supreme Audit Institutions (ISSAIs) concerning the
responsibilities of SAIs. There are ISSAIs that are general and there are also ISSAIs that are specific for
different types of audits. Some of the ISSAIs that concern performance audits are described below.

12
From Performance Audit Manual of AFROSAI_E (2010).
13
Issued by the Auditing Standards Committee at the 14th Congress of INTOSAI in 1992 in
Washington, D.C., United States as amended by the 15th Congress of INTOSAI 1995 in Cairo, Egypt.

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Excerpt from INTOSAIs code of ethics, ISSAI 30


The INTOSAI Code of Ethics is intended to serve as a foundation for the national codes of ethics. 14 Each
SAI has the responsibility to ensure that all its auditors acquaint themselves with the values and
principles contained in the national code of ethics and act accordingly.

A code of ethics is a comprehensive statement of the values and principles that should guide the daily
work of auditors. The independence, powers and responsibilities of the public sector auditor place high
ethical demands on SAIs and the staff they employ or engage for audit work. A code of ethics for
auditors in the public sector should consider the ethical requirements relating to civil servants in general
and the particular requirements relating to auditors.

According to INTOSAI, a code of ethics involves the following:

Trust, confidence and credibility


The legislative and executive authorities, the general public and the audited entities are entitled to
expect the SAI’s conduct to be above suspicion and reproach and worthy of respect and trust.

Integrity
Integrity is the core value of a code of ethics. It requires auditors to observe both the form and the
spirit of auditing and ethical standards. Auditors have a duty to adhere to high standards of behavior
(e.g. honesty and candidness) in their work and in their relationships with the staff of audited
entities. The conduct of auditors should be above suspicion and reproach.

Independence
Independence from the audited entity and other outside interest groups is indispensable for
auditors. This implies that auditors should behave in a way that increases, or in no way diminishes,
their independence. Auditors should strive to be independent of audited entities and other
interested groups, but also to be objective in dealing with the issues and topics under review. It is
essential that auditors be independent and impartial, not only in fact but also in appearance.

Political neutrality
It is important to maintain both the actual and the perceived political neutrality of the SAI.
Therefore, it is important that auditors maintain their independence from political influence and
discharge their audit responsibilities in an impartial way. This is relevant for auditors since SAIs work
closely with the legislature, the executive and government entities required by law to consider the
SAI’s reports.

Conflict of interest
When auditors are permitted to provide advice or services other than audit to an audited entity,
care should be taken that these services do not lead to a conflict of interest. Auditors should protect
their independence and avoid any possible conflict of interest by refusing gifts or gratuities, which
could influence or be perceived as influencing their independence and integrity.

Professional secrecy
Auditors should not disclose information obtained in the auditing process to third parties, either
orally or in writing, except for the purposes of meeting the auditing body’s statutory or other
14
INTOSAI Code of Ethics, Issued by the Auditing Standards Committee at the 15Ith Congress of INTOSAI in 1998
in Montevideo, Uruguay, ISSAI 30.

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identified responsibilities as part of the auditing body’s normal procedures or in accordance with
relevant laws.

Competence
Auditors have a duty to conduct themselves in a professional manner at all times and to apply high
professional standards in carrying out their work in order to perform their duties competently and
with impartiality. Auditors must not undertake work they are not competent to perform.

Professional development
Auditors should exercise due professional care in conducting and supervising the audit and in
preparing their reports. They should use methods and practices of the highest possible quality in
their audits and have a continuous obligation to update and improve the skills required for meeting
their professional responsibilities.

Quality Control for SAIs, ISSAI 40


ISSAI 40 establishes a general framework for quality control. ISSAI 40 is based on six domains:

a) Leadership is responsible for quality within the SAI


The head of the SAI (e.g. the Auditor-General) have the overall responsibility for the SAIs system of
quality control. The head of the SAI may delegate operational responsibility. SAIs should strive to
achieve a culture that recognizes and rewards high quality work.

b) Relevant ethical requirements


Each SAI shall establish policies and procedures designed to provide it with reasonable assurance that
the SAI and its personnel comply with relevant ethical requirements.

c) Acceptance and continuance of auditee relationships and specific engagements


Each SAI shall establish policies and procedures for the acceptance and continuance of auditee
relationships and specific engagements designed to provide the SAI with reasonable assurance that it
will only undertake or continue relationships and engagements where the SAI:

- is competent to perform the engagement and has the capabilities, including time and resources, to do
so;

- can comply with relevant ethical requirements and

- has considered the integrity of the auditee and does not have information that would lead it to
conclude that the auditee lacks integrity.

d) Human resources
Each SAI shall establish policies and procedures designed to provide it with reasonable assurance that it
has sufficient personnel with the competence, capabilities and commitment to ethical principles
necessary to:

- perform engagements in accordance with professional standards and regulatory and legal
requirements and

- enable the SAI or engagement partners to issue reports that are appropriate in the circumstances.

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e) Engagement performance
SAI shall establish policies and procedures designed to provide it with reasonable assurance that
engagements are performed in accordance with professional standards and regulatory and legal
requirements, and that the SAI or the engagement partner issue reports that are appropriate in the
circumstances.

f) Monitoring
SAI shall establish a monitoring process designed to provide it with reasonable assurance that the
policies and procedures relating to the system of quality control are relevant, adequate and operating
effectively.

Basic Principles in Government Auditing, ISSAI 100


ISSAI 100 states that the full scope of government auditing includes regularity and performance audit.
Performance audit is concerned with the audit of economy, efficiency and effectiveness.

INTOSAI Audit Reporting Standards15

27. In a performance audit, the auditor reports on the economy and efficiency with which
resources are acquired and used, and the effectiveness with which objectives are met. Such
reports may vary considerably in scope and nature, for example covering whether resources
have been applied in a sound manner, commenting on the impact of policies and programmes
and recommending changes designed to result in improvements.
28. For all audit assignments any limitations to the audit, such as restrictive regulations, or
limitations concerning access to information or reporting requirements, should be disclosed to
users of the audit report. The report should also disclose the standards that were followed and
audit criteria applied in carrying out the performance audit.
29. The auditor is not normally expected to provide an overall opinion on the achievement of
economy, efficiency and effectiveness by an audited entity in the same way as the opinion on
financial statements27. Where the nature of the audit allows this to be done in relation to
specific areas of an entity’s activities, the auditor is expected to provide a report which
describes the circumstances and context to arrive at a specific conclusion rather than a
standardized statement.
30. The audit report should include information about the audit objective, audit questions,
audit scope; audit criteria, methodology, sources of data, any limitations to the data used, and
audit findings. The findings should clearly conclude against the audit questions, or explain why
this was not possible. The audit findings should be put into perspective and congruence should
be ensured between the audit objective, audit questions, findings and conclusions. The report
should, where appropriate, include recommendations.
31. The report should be timely, complete, accurate, objective, convincing, constructive, and as clear
and concise as the subject-matter permits28. It should also be reader-friendly, well structured, and
contain unambiguous language. Overall, it should contribute to better knowledge and highlight
improvements needed29. The audit findings and conclusions should be based on evidence and
should be clearly distinguishable in the report30. All relevant viewpoints should be considered in the
report and the report should be balanced and fair31.

32. Recommendations, where provided, should be presented in a logical, knowledge-based and


rational fashion, and be based on competent and relevant audit findings32. They should be
practicable, add value and address the audit objective and questions.

15
Extract from INTOSAI: Performance Audit Guidelines – Key Principles

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They should be addressed to the entity(ies) having responsibility and competence for their
implementation.

33. Auditors should refer to all significant instances of non-compliance and significant instances of
abuse33 that were found during or in connection with the audit34. Where such instances are not
pertinent to the audit questions, it is envisaged that they would nevertheless be communicated to
the auditee preferably in writing at the appropriate level.

34. Unless prohibited by legislation or regulations, before publishing a performance audit report, the
SAI should always give the auditee(s) the opportunity to comment on the audit findings;
conclusions, and recommendations35. Where disagreements occur they should be analysed and
factual errors corrected. The examination of feedback received should be recorded in working
papers so that any changes to the draft audit report, or reasons for not making changes, are
documented.

35. Distributing audit reports widely can support the credibility of the audit function. SAIs should
decide about the method of distribution in conformity with their respective mandates. The reports
should be distributed to the auditee, the Executive and/or the Legislature, and where relevant,
made accessible to the general public directly and through the media and to other interested
stakeholders36, unless prohibited by legislation or regulations.”

26 ISSAI 400/4.
27 ISSAI 400/23
28 ISSAI 400/7(a).
29 ISSAI 3000/5.3.
30 ISSAI 400/7.
31 ISSAI 400/24.
32 ISSAI 3000/4.5.
33.ISSAI 1240/P6, “Abuse involves behavior that is deficient or improper when
compared with behavior that a prudent person would consider reasonable…”.
34 ISSAI 400/7.
35 ISSAI 3000/4.5.
36 ISSAI 3000/5.4.

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Standards and Guidelines for Performance Auditing based on INTOSAI’s Auditing


Standards and Practical Experience, ISSAI 3000
ISSAI 3000 is based on generally accepted principles of performance auditing. The guideline sets out the
general framework for performance auditing, defines application of auditing principles for performance
auditing, provides standards and guidance for planning and conducting performance audits, and for
presenting the audit results. It also includes information on performance auditing in relation to
information technology and on conducting performance audits with an environmental perspective.
Further, a framework of system-oriented approaches in performance auditing is presented.

Performance Audit Guidelines – Key Principles, ISSAI 3100


ISSAI 3100 outlines a common understanding of what defines high quality work in performance auditing;
How to formulate objective for performance audits, selecting audit topics; how to conduct a
performance audits and follow-ups and how to perform quality control. It also contains information
about key issues to consider in introducing and maintaining performance auditing in an SAI.

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Annex-B Themes for Performance Auditing

B. Strategic Plan for Performance Audit for Years …

Table 7: Themes for Performance Audit (year 1)


S. Theme and Sub- Clients Objective and Scope Reasons for Selection Horizontal/
No. themes Single

1 Theme: Ministry of… Objective: 1. … H


… … 2. …
…Division 3. …
Sub-theme (s) …Department Scope:

2 Theme: Ministry of… Objective: 1. … H
… … 2. …
…Division 3. …
Sub-theme (s) …Department Scope:

3 Theme: Ministry of… Objective: 1. … S


… … 2. …
…Division 3. …
Sub-theme (s) …Department Scope:

4 Theme: Ministry of… Objective: 1. … S


… … 2. …
…Division 3. …
Sub-theme (s) …Department Scope:

5 Theme: Ministry of… Objective: 1. … S


… … 2. …
…Division 3. …
Sub-theme (s) …Department Scope:

6 Theme: Ministry of… Objective: 1. … H


… … 2. …
…Division 3. …
Sub-theme (s) …Department Scope:

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Annex-C Risk Assessment Methodology

C. Risk Assessment Methodology

Introduction
Performance auditors need to carry out risk assessment at two stages: (a) while preparing annual
plan for deciding the audit assignments; (b) while preparing audit plan for an assignment for
deciding audit issues to be focused.
The present methodology is generic and applies to both stages.
In broad terms, “risk” can be defined as anything that prevents an entity from meeting its goals and
objectives. An answer to the key question, “what can go wrong?” usually identifies risk in an entity,
function or process.
The risks are of three types:
Inherent risk: It refers to the risk in the first place. It is determined by asking the question:
Assuming there are no internal controls in place, what can go wrong?
Control risk: It refers to the risk that the internal control may not be working or are inadequate
and do not prevent the inherent risk take place. It is also known as residual risk.
Ultimate risk: It refers to the probability and impact of the risk, should it take place. It means:
Assuming the internal controls are what they are, what is the probability that the identified risk will
occur and if it does occur what impact will it have on the operations and objectives of the
organization?

Categories of Risk
An organization can face numerous types of risks. For sake of simplicity, the auditors can classify the
risks in following categories. Classifying the risks in these categories helps in organizing thoughts
relating to possible risks. It is more likely that the auditors will be able to enumerate all possible risk
if they think through these categories.
Strategy risk: Strategy risk encompasses those risks which can occur through lack of strategic
thinking that manifests in strategic planning; adverse or improperly implemented decisions; lack of
responsiveness to changes in the external environment; and exposure to economic or other
considerations.
Governance risk: Governance risk arises through inappropriate use of authority in decision-
making. Examples of governance risk are probability of corruption and misuse of authority; failure to
establish appropriate processes and structures for informing, directing, managing and monitoring
the activities; insufficiencies in senior management leadership; and the absence of an ethical
culture.
Compliance risk: Compliance risk arises from violations of or the failure or inability to comply with
laws, rules, and regulations, prescribed practices, policies, procedures or ethical standards.
Financial risk: Financial risk arises from insufficient funding; inappropriate use of funds;
inadequate management of financial performance; or unreliable financial reporting or disclosure.

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Operational risk: Operational risk arises from inadequate, inefficient or failed internal processes
or failure to conduct operations economically, efficiently or effectively.
Human resources risk: Human resource risk arises from the failure to develop and implement
appropriate human resources policies, procedures and practices.
Information risk: Information risk arises from the failure to establish and maintain appropriate
information and communications technology systems and infrastructure.

Levels of Risk Assessment


The risk assessment methodology can be applied to various levels including:
 An organization
 A ministry or a department
 A division within a ministry or a department
 A section or unit within a division
 A project or a program
 A specific focus area or process (e.g. recruitment of personnel, contract management, etc.)
Conducting risk assessment at an organizational level can also be used to prioritize risk areas and
develop an overall audit plan for the entity as a whole.

Risk Assessment Process

Strategize and plan the risk assessment


 Decide the objective of risk assessment (i.e. identification of audit assignments for annual plan
or identification of audit issues for an audit assignment).
 Decide the level for risk assessment (i.e. organization, ministry, division, section, project,
program, etc).
 Plan and gather background information.
 Decide the key persons to be interviewed.
 Develop final timeline.
 Inform management of risk assessment objectives.
 Finalize dialogue objectives and overview questions for meetings
.

 Develop interview questionnaires. [Use Interview Questionnaire given at Attachment-1 below as


Guide.]

Review and consultation process


 Brainstorm internally to identify possible risks.
 Conduct interviews of key
 .
 Conduct workshops, surveys, document review to capture all potential risks.

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Make an initial assessment


 Identify possible audit assignments (or, in case of risk assessment for an assignment, key audit
issues)

Prepare Risk Register


(a) Identify risks and internal controls that can prevent or mitigate the risks for each audit
assignment or audit issue. The results of any internal control review carried out and
internal controls identified in the preliminary review should be taken into account. For
preparing the Risk Register keep the following guidance in view. [Also refer to
Attachment-2 below)
(b) Risk Register is actually risk profile of the organization or program or project under
study. The risk profile is based on the judgment of performance auditor responsible for
the risk assessment process. On basis of assessment of inherent risks, internal controls
and probability and impact of residual risks, the auditors should complete the Risk
Register. [Use the Guide given Attchment-3 below]

Establish audit priorities

(a) The Risk Register enables the auditors prepare a list of possible audit assignments. Once
the list of assignments is ready, the next step is to prioritize the assignments in order of
seriousness of the risk. For this purpose, the present Manual provides a scoring tool. By
using the scoring tool, the auditors assign score to each identified assignment. The list of
assignments with scores can then be sorted in descending order to get a list in order of
riskiness. [Use the Guide at Attachment -4 below.]

(b) Illustration below shows how audit assignments can be scored and sorted in order of
riskiness.

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Figure E: Risk Assessment Process

Plan Risk Assessment Exercise:


Decide on objectives and scope
Decide on framework
Decision about persons to be
interviewed

Undertake Assessment:
Undertake brain storming
Conduct Interviews
Review documents to assess
efficacy of internal controls
Previous audit files

Identify Audit Areas

Risk Register

Allocate Risk Score to Each Audit


Area

List of Priority Areas

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Annex-C Risk Assessment Methodology

Illustration for Using Scoring Tool


Step 1

For preparing annual plan for performance audits to be conducted during the next financial year, a Federal
Government audit office carried out risk assessment. The Audit Office was responsible for audit of several
ministries, divisions, and department beside numerous public sector corporate bodies and funds. As a
result of the risk assessment the auditors identified 12 assignments (shown below). Since the Audit Office
did not have enough resources to conduct all of these audits, it decided to prioritize the assignments using
the scoring tool (Attachment-4). Following was the result of scoring. After scoring all assignments, the
office sorted these assignments in descending order to identify the most risky assignments.

Table 8: Risk Ranks of Audit Assignments (Unsorted)

Probability
S. No. Audit Area of Impact Rank
Occurrence

(1) (2) (3) (4) (5)

1 Recruitment of staff in Ministry of Education M H 8

Contract management in Oil and Gas Corporation L L 1


2
3 Financial management in Ministry of Agriculture M H 8

4 Medical bills control in Ministry of Health M H 8

5 Budgetary control in Ministry of Foreign Affairs L L 1

6 Human resource management in Telecommunication H H 9


Authority

7 Travel management in Ministry of Foreign Affairs H M 7

8 Procurement management in Mechanical Complex M H 8

9 General services and supplies in Ministry of Supplies and H M 7


Procurement

10 Transport management In Cabinet Division H M 7

11 Management of expendable stores In Ministry of Supplies H H 9


and Procurement

12 Management of information technology and H H 9


communications in Ministry of Information Technology

Notes
 Columns 3 and 4 of this table have been taken from Risk Register. [Attachment -2]
 Column 5 of this table has been developed in light of Scoring Tool. [Attachment-4]

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Illustration for Using Scoring Tool


Step 2

Table 9: Risk Ranks of Audit Assignments (Sorted)

Probability
S. No. Audit Area of Impact Rank
Occurrence

1 Management of expendable stores … H H 9

2 Management of information technology and H H 9


communications …

3 Human resource management …. H H 9

4 Recruitment of staff… M H 8

5 Financial management… M H 8

6 Medical bills control … M H 8

7 Procurement management … M H 8

8 Travel management … H M 7

9 General services and supplies… H M 7

10 Transport management… H M 7

Contract management… L L 1
11
12 Budgetary Control … L L 1

Conclusion
Depending upon the resources that the audit office has, it can decide to audit the most risky audit
assignments in the descending order. Suppose the office has resources to audit for 5 assignments, it will
select the assignments with risk score of 9 and 8 in the above table.

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Annex-C Interview Questionnaire for Risk Assessment

Attachment-1

Interview Questionnaire for Risk Assessment

Interview objectives
The primary purpose of the discussion is to:
 Identify key goals and objectives in your area of responsibility.
 Gain an understanding of the key business processes in your area.
 Identify critical success factors and threats to achievement of your objectives.
Discussion points
To facilitate this process you should be prepared to discuss the following matters.
(a) The fundamental goals and objectives of your area of responsibility (what are you and your
people charged with doing)?
(b) Key business processes in your functional area?
(c) Current initiatives in your area of responsibility (i.e., performance improvements actions, cost
reduction activities, responses to regulatory actions, process changes or system changes, etc.)?
(d) Factors that may prevent you from achieving your objectives, their potential financial or
operational impact, and their probability of occurrence?
(e) Key controls in your area (processes that mitigate key risks and make it more likely that you will
achieve key objectives)?
(f) Key performance measurements and other tools that are used to monitor performance within
your area of responsibility?
(g) Opportunities for performance improvement you are presently aware of and related constraints
(i.e., necessary financial resources, available time, etc.)?

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Annex-C Risk Assessment

Attachment-2

Risk Assessment For... (Year)

Risk Register
Table 10: Risk Register

Probability
Control of
Existing Occurrenc
Observed Risks Effectiven Impact18
Audit Assignment (Strategy, Operational e17
ess16
Identified governance and/or Financial (High,
operational, Controls Strong, High, Medium ,
compliance, Moderate, Moderate Low)
financial, HR, Weak Low
information, etc)

(1) (2) (3) (4) (5) (6)

Procurement and M H M
contracting
The risk that the  Procuremen
organization is non- t manual
compliant with exists.
central agency
procurement and  Procuremen
contracting policies. t planning is
obligatory.
For example:

 limited pool  Procuremen


of qualified t committee
vendors is
independen
decentralized
t of the user
contracting department
processes s.

Notes:

 Columns 4, 5, 6 will be filled in light of annex-3.

16
On basis of Table C.4 below
17
On basis of Table C.5 below
18
On basis of Table C.6 below

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 Columns 5and 6 will be copied in the consolidated table for prioritization and scoring.

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Annex-C

Attachment-3

Table 11: Guide for Control Effectiveness

Description Risk Description

Weak Identified controls are not appropriate.


Identified controls are not being applied as intended.

Moderate There are some problems with the way in which the
controls are being applied. The controls do not
significantly alter the impact on the risk.
Strong Controls are appropriate and they are being applied
as intended.

Table 12: Guide for Risk Probability


Description Description

Low Event should occur at some time.

Moderate Event will probably occur in many circumstances.

High Event is expected to occur in most circumstances.

Table 13: Guide for Risk Impact


Ratings Description

Low  No potential impact on operations


 No impact on reputation
 Issues would be delegated to junior management
and staff to resolve
Medium  Operation and/or reputation will be affected in the
short term
 The event will require senior and middle
management intervention
 Loss of certain data and systems
High  Serious diminution in operations and reputation
with adverse publicity
 Key alliances are threatened
 Events and problems will require legislative
bodies and senior management attention
 Loss of substantial functional area
 Significant deviation from legislative
authority/decisions
 Loss of key data and systems

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Attachment-4

Figure F: Ranking Risks – Probability Impact Matrix


Scoring Tool

High Medium Low

High 9 7 5

Medium 8 6 4

Low 3 2 1

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Attachment-5

Table 14: Interview Participants

Name Title

Note: Drawing on input from relevant auditee management, the above individuals were selected to
participate in the risk assessment conducted by the Audit Team.

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Annex-D

D. Audit Assignments Prioritization Tool

OFFICE OF THE DIRECTOR GENERAL


OF AUDIT (Insert Name)

PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR ___________

Assignment# ________ Assignment Title _________________

Fill this table for each proposed assignment.

Table 15: Prioritization Tool

Total Score
Measurement Criteria Basis for scores
S# score obtained
1 2 3 4 4
1 Within the mandate of the 1 Yes= 1; No = 0
AGP
2 Previously audited (last 2 1 Yes =0; No = 1
financial years)
3 Previous audits reported 2 Yes =2; No = 1
potential issues for PA
4 Riskiness 9 From the result of
risk assessment
exercise
4 Social impact 5 (See Table D.2
below)
5 Economic impact 5 (See Table D.3
below)
6 Materiality: Money value 4 Over Rs 100 m= 3;
Between Rs 50-100
m= 2
Less than Rs 50 m= 1
7 Materiality: Nature (from 3 Major threat to
Environmental Impact environment= 3
Assessment report)19 Medium threat = 2
Low threat = 1
Not known =0
8 Legislative /public interest 3 Parliament/PAC
directive =3;
Expected to arouse
public interest= 2;
No interest by
legislature/public=0

19
Materiality by context has been covered by other elements in this tool.

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9 (a) Auditability: Skilled human 2 Adequate= 2;


resources Partly = 1; Not =0

9(b) Auditability: Other 1 Yes= 0


evaluations completed or in No=1
progress
9 ( c) Auditability: Potential for 3 High= 3; Medium= 2;
change Low= 1
Not known= 0

10 Request for audit by the 1 Yes= 1; No= 0


auditee management
11 Reported poor performance 3 (See Table D.4
below)
12 Timeliness 1 Yes= 1; No= 0

13 Positive reputation impact for 3 High= 3; medium= 2


AGP Low=0 ; Not known=
0
14 Media visibility 3 High= 3; medium= 2
Low=1 ; Not known=
0
TOTAL: 50

Table 16: Social Impact Guide

S. No. Measurement Score

1 More than 10 million people will be affected positively/negatively by the 5


project/program
2 Between 1-10 million people will be affected positively/negatively by the 3
project/program
3 Less than 1 million people will be affected positively/negatively by the 1
project/program
4 Impact not known 0

Table 17: Economic/Financial Impact Guide


S. No. Measurement Score

1 The net economic/financial present value of the program/project will be 5


more than Rs 100 million.
2 The net economic/financial present value of the program/project will be 3
between Rs 50-100 million.
3 The net economic/financial present value of the program/project will be less 1
than Rs 50 million.
4 Impact not known 0

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Table 18: Reported Poor Performance


S. No. Measurement Score

1 Reported time over run is over 100 percent of the original plan. 3

2 Reported cost overrun is over 100 percent of the original plan. 3

3 Reported time over run is between 50-100 percent of the original plan. 2

4 Reported cost overrun is Between 50-100 percent of the original plan. 2

5 Reported time over run is between 25-50 percent of the original plan. 1

6 Reported cost overrun is between 25-50 percent of the original plan. 1

Table 19: Prioritization of Assignments (Unsorted)


S. No. Title Score obtained
1
2
3
4

Table 20: Prioritization of Assignments (Sorted)


S. No. Title Score obtained

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Annex-E Template for Quarterly Plan for Performance Audits

E. Template for Quarterly Plan for Performance Audits

OFFICE OF THE DIRECTOR GENERAL


OF AUDIT (Insert Name)

PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR ___________

Table 21: Quarterly Plan for the Period From … to… (Insert dates)
S. Audit Assignment Title Audit End of End of Draft Final
No. Team Planning Fieldwork Report Report
Date Date Date Date
(1) (2) (3) (4) (5) (6) (7)
1

Legend for initials of team members (Col. 3):

… …

… …

… …

Prepared by: Date:

Approved by: Date:

Notes

 Col. 3 Use initials of the team members and give legend at the bottom of this Template.
 Col. 6 Indicate planned ate of approval of draft report by DG.
 Col. 7 Indicate planned date of approval of the final report by DG.

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Annex-F Template for Preliminary Survey Report

F. Template for Preliminary Survey Report


OFFICE OF THE DIRECTOR GENERAL
OF AUDIT (Insert Name)

PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR ___________

1. Name of the project, and background information


[A summary of the history, nature and major factors affecting the project and, if it is the part of a
program, of the whole program to which it belongs. Mention the location(s) of the project or
locations of the major operation of the program. ]
[Note: Main documents to be studied20
 Laws, rules and regulations relevant to the subject of audit
 Regulatory audit reports
 Previous performance audit reports, if any
 Special review reports prepared by funding agencies
 Best practices in the subject of audit
 Reports of other SAIs on the subject or related subjects
 Audit criteria used by other SAIs on the subject of audit
 Audit program of other SAIs for similar audit
 Related feasibility studies (available with Finance or Economic Affairs Ministry or Planning
Ministry)
 Benefit-cost analysis included in project appraisal documents available with the agencies
mentioned above.
 Project feasibility study
 Project plan (PC-1)
 Working papers prepared by the sponsoring authorities
 Monthly/quarterly/ semi-annual reports of implementation
 Internal monitoring reports
 Progress reports of contractors
 Project completion report (in case the project is completed.)]
2. Responsible authorities
[Mention the department, agency and the controlling ministry.]

3. Project details
Type of project
20
The list is only illustrative.

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 Objectives of the project [State the objectives and goals, targets of the project or
program]
 Beneficiaries [Population in general, identifiable
large groups of the population, or certain target groups.]

 Time phasing
 Capital cost
 Sources of finance
 Type of financing
 Project stage
[State whether the project is in the implementation stage, or if it is implemented /
operational since… or (temporarily) abandoned.]
4. Data availability
[Availability of pertinent, sufficient and reliable data is most important for achieving the audit
objectives that would resultantly produce a reliable and controversy-free report. A list of available
documents, reports and other allied matters must be prepared.]
5. Risk assessment
[Risk assessment is an exercise that leads the auditors to conceive what can go wrong, what is the
probability it will go wrong and what will be the impact if it does go wrong. The objective is to
identify issues of potential significance.]
6. Issues of potential significance
[Once the auditors are able to lay down their objectives, they try to identify issues of potential
significance.]
7. Audit objectives ( assuming the audit will go ahead)
[The Auditor In-charge, while writing this section of the PSR will assume that the audit will continue.
With this assumption in mind, the question is: what will be the objectives of audit? For answering
this question, the Auditor In-charge will focus on the following:
 Project stage
 Availability of data
 Findings of some previous audit or special study
 Resources available in the audit office
 Cost of audit and expected benefits or savings from the audit exercise
 State of internal controls
 Risks to value for money
 Potential impact of audit on project operations and results]
8. Reasons for continuing with the audit
 …
 …

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 …
 …
Or
9. Reasons for abandoning the audit
 …
 …
 …

Prepared by Date

Approved by Date

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Annex-G Template for Audit Assignment Plan

G. Template for Audit Assignment Plan


OFFICE OF THE DIRECTOR GENERAL
OF AUDIT (Insert Name)

PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR ___________

Introduction

1. [Give a brief introduction of the audit assignment. Start with the audit entity, its organization
and operation and context in which the current project or program lies.]
2. [Give a description of capital value, size, geographical coverage, locations, services to be
provided or being provided, number of persons employed.]
3. [Give an introduction to the management of the project or program, controlling authorities,
authorities with delegated powers and accountability relationships.]

Audit Objectives
[Revisit the PSR which contains the audit objectives. Fine tune these objectives, if necessary, with the
approval of the DG]

Scope of Audit
1. [State period to be covered, locations to be covered, facilities to covered, etc.]
2. [Mention any exclusions, in particular those which would be normally expected to be included.]
3. [Explain reasons for excluding these areas.]

Approach of Audit
[Mention the method to be adopted by the auditors, in particular, if they have to visit other locations, or
conduct survey, or float questionnaires among the auditee staff, etc.]

Audit Issues
[Revisit the PSR of the assignment as approved by the DG. Assume that the issues remain the same.
However, before finalizing consult the DG once again, in particular if the Auditor In-charge realizes that a
change has become necessary.]

Audit Criteria
1. [Determine the audit criteria for each issue f potential significance.]
2. [Discuss the criteria internally within the FAO and also share it with the auditee management.
Try to get their agreement or adopt/ adapt the criteria to arrive at an agreed version. ]

Audit Team
[With the approval of the DG mention the names of the auditors for the audit assignment.]

Time Budget
[With the approval of the DG define the time budget for the audit. The budget should mention time
required in terms of number of person days of auditors for (a) planning (b) executing (c) reporting. The

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Annex-G Template for Audit Assignment Plan

time budget will not include the number of person days for support staff. Provide the information on
format of Table G.1 below:]

Table 22: Time Budget for Performance Audit of …

Activity Team leader Auditor-1 Auditor-221

PSR preparation
Audit plan preparation
Audit execution
Draft audit report
Final audit report
Follow-up/PAC related
work

Schedule of Audit
[Give a plan for dates on which various activities will be carried out. Us the format of Table G.2 below]

Table 23: Schedule for Performance Audit of …

Activity Target Dates

End of Planning
End of Fieldwork
Draft Report Issued
Final Report Issued

Travel and Other Marginal Costs


Pay and allowances of the auditors are charged to the Government budget as going expenditure.
However, expenditure on travel and other expenses such as any special equipment required or
consultancy services needed should be specifically provided for. It is the responsibility of the Auditor In-
charge to check with the Administration Section of the office if the funds for these purposes are
available. If there is a shortfall, the Auditor In-charge should initiate a case for additional funds and
submit it to DG through Director along with the assignment audit plan.

Prepared by:
Date:

Approved by: Date:

21
Add more columns if the number of auditors is more than two.

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Annex-H Template for Letter of Notification

H. Template for Letter of Notification


OFFICE OF THE DIRECTOR GENERAL
OF AUDIT (Insert Name)

PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR ___________

Ref: … Date:

To:

From: … Director General

Subject: Notification of planned performance audit

1. I wish to inform you that the Directorate General of Audit … plans to conduct the following
performance audit :

Audit Subject
Director Responsible
Auditor In-charge
Auditors

Planned Audit Starting Date for Fieldwork

2. As part of our preparations, we would like to meet with you and/or your representatives to
discuss and obtain your views on various aspects of the audit, including its proposed
objectives, scope, procedures, and timetable, as well as how any related disruptions to your
operations could be minimized.
3. The Auditor-in-charge will contact your office to arrange a mutually convenient date and
time for the meeting.
4. Thank you in advance for your assistance and cooperation in ensuring the proper and
efficient conduct of this audit.

(Signature of DG)

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Annex-I Template for Audit Program

I. Template for Audit Program


OFFICE OF THE DIRECTOR GENERAL
OF AUDIT (Insert Name)
PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR _________

Audit issue: # 1
Audit objective:

Audit criteria:

Audit Done by Ref to


procedures WP
1.1

1.2

1.3

And so on

Audit issue # 2

Audit objective:

Audit criteria:

Audit
procedures:
2.1

2.2

2.3

And so on

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Annex-J Template for Exit Conference Working Paper

J. Template for Exit Conference Working Paper

OFFICE OF THE DIRECTOR GENERAL

OF AUDIT (Insert Name)


PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR _________

Audit Findings and Recommendations Annotate Replies by the Auditee

Audit issue:

….

Audit finding:

Audit recommendation # : 1

..

Audit issue:

….

Audit finding:

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Audit recommendation # : 2

..

And so on

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Annex-K Template for Working Paper

WP#
K. Template for Working Paper
OFFICE OF THE DIRECTOR GENERAL
OF AUDIT (Insert Name)
PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR _________
Audit Issue:…

Audit procedure #... [Refer to Audit Program] Date…

S. No.# Work Done Done By

Audit Conclusion Reference


to Audit
Observation
#

Note: The audit conclusions should be used to prepare audit observations. There should be a cross
reference of the working paper on each audit observation.

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Annex-L Financial Benefit-Cost Analysis

L. Financial Benefit-Cost Analysis


Illustration 8.1

A Dam Construction Project had a planned capital cost of Rs 10 millions, all to be incurred in the first
year. The dam had an estimated life of 30 years. The operational costs of the project during years 2-30
were estimated as Rs 1.00 million per year. It is estimated that the project benefits will start flowing
from year 2 when they will be only Rs 0.5 million. They will grow by Rs 0.5 million till year 7. From year 7
to the end of the project life the benefits will stabilize at the level of year 7. The discount rate for the
project was 10 percent. The PC1 of the project calculated NPV as Rs 2.45 million and IRR as 12.33
percent.

When implemented the total project capital cost was Rs 12.45 million (year 1 =Rs 5; year 2 = Rs 7.45) . It
took two years to complete and the actual benefits started flowing from year 3. However, the benefits
were merely Rs 0.45 million for years 3 and 4; from year 5 to9, the benefits increased by Rs 0.35 million.
From year 10, the dam attained full capacity and the actual benefits stabilized at the level of year 9. The
expected life is 30 years as planned. The operation and maintenance cost is Rs 1.2 million for the years
3-10, Rs 1.5 for year 11-20 and Rs 2 million for year 21-30. The auditors worked out the cost benefit
analysis of the project on the basis of actual data which was as follows.

Benefit Cost Analysis of Dam Construction Project


Actual Data
Benefi NPV at
Year Cost(Rs M.) t Net Benefit NPV at 10 % 4%
1 5 0 -5 -4.55 -4.81
2 7.45 0 -7.45 -6.16 -6.89
3 1.20 0.45 -0.75 -0.56 -0.67
4 1.20 0.90 -0.3 -0.20 -0.26
5 1.20 1.25 0.05 0.03 0.04
6 1.20 1.60 0.4 0.23 0.32
7 1.20 1.95 0.75 0.38 0.57
8 1.20 2.30 1.1 0.51 0.80
9 1.20 2.65 1.45 0.61 1.02
10 1.20 2.65 1.45 0.56 0.98
11 1.50 2.65 1.15 0.40 0.75
12 1.50 2.65 1.15 0.37 0.72
13 1.50 2.65 1.15 0.33 0.69
14 1.50 2.65 1.15 0.30 0.66
15 1.50 2.65 1.15 0.28 0.64
16 1.50 2.65 1.15 0.25 0.61
17 1.50 2.65 1.15 0.23 0.59
18 1.50 2.65 1.15 0.21 0.57
19 1.50 2.65 1.15 0.19 0.55
20 1.50 2.65 1.15 0.17 0.52
21 2.00 2.65 0.65 0.09 0.29
22 2.00 2.65 0.65 0.08 0.27

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23 2.00 2.65 0.65 0.07 0.26


24 2.00 2.65 0.65 0.07 0.25
25 2.00 2.65 0.65 0.06 0.24
26 2.00 2.65 0.65 0.05 0.23
27 2.00 2.65 0.65 0.05 0.23
28 2.00 2.65 0.65 0.05 0.22
29 2.00 2.65 0.65 0.04 0.21
30 2.00 2.65 0.65 0.04 0.20
Tota
l 57.05 66.75 9.7 -5.82 -0.18
Conclusion:

The project had NPV of Rs -5.82 million at 10 percent discount rate. The project went into losses at the
planned rate of discount. It had an IRR of merely 4 percent as compared to the planned IRR of 12.33
percent, less than one third of what was planned.

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Economic Benefit-Cost Analysis

Illustration 8.2
Note: The following illustration tries to show how economic benefits are quantified for
conducting economic benefit cost analysis. The illustration does not show the benefit
cost analysis itself because it is the same methodology as illustrated in the previous
example.
A paved road project was planned at a capital cost of Rs 42 millions. The maintenance cost of the project
from years 2 to the end of its life would be Rs 0.30 million per annum. The road would connect several
small villages to the market. The length of the road is 21 km and its expected life is 21 years. The
financial benefits from the project are negligible since the toll tax to be collected would be at a low rate
to facilitate the poor population of the villages. The real benefits of the project are estimated to be in
terms of economic efficiency. The villagers have lower vehicle operating cost due to reduction in
distance, reduced vehicle maintenance costs due to lesser wear and tear of tyres and saving in terms of
travel time. The estimated benefits were quantified as follows:
Estimated benefits:
(a) Reduced vehicle operating cost calculated as below:
i. Total kilometers of distance saved = Average daily traffic x Reduction in distance x 365
ii. Total cost of oil saved = Total kilometers saved x Average consumption of oil per km x
Average price of a liter of oil
(b) Reduced maintenance cost was calculated as follows:
i. Total kilometers traveled before the project =Average daily traffic in terms of number of
passenger car units x 365
ii. Total kilometers traveled after the project =Average daily traffic in terms of number of
passenger car units x 365
iii. Reduction in kilometers of travel [ (i] –(ii)]
iv. Number of tyres required for the total kilometers traveled before the project
v. Number of tyres for the total kilometers traveled after the project
vi. Number of tyres saved = Difference of (ii) and (iii) above
vii. Total reduction in maintenance cost = (iv) above x average price of a tyre
(c) Savings in terms of time, monetized at average daily wage of an unskilled worker (taking the
most conservative point of view) was calculated as follows:
Savings due to time saved =Average time saved in a trip from village to market x Number of
persons traveling everyday x 365 x daily wage rate
Calculated on the above basis, the estimated benefits were as follows.

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Road Project Estimated Benefits

Years Reduced operating Reduced maintenance Time savings Total benefits (Rs
cost (Rs million) cost (Rs million) (Rs million) million)

2-5 2.3 0.2 1.5 4.00

6-10 4.5 0.4 2.0 6.90

11-15 7.9 0.5 2.7 11.10

16-21 15.3 0.6 3.5 19.40


PC 1 calculated the net present value as Rs 23.71 million and IRR as 15.5 percent and economic internal
rate of return (EIRR) for the project. The rate of discount is 10 percent.

The auditors will get the data for actual costs and benefits and prepare estimates of benefits and costs
on that basis. Using the actual data they will follow the same methodology as illustrated in Illustration
8.1 above.

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Annex-L Financial Benefit-Cost Analysis

Illustration 8.3 Output Budgeting

In a water supply scheme the planned and actual data were as follows.

Particulars Planned Actual


Capital cost Rs 30 million Rs 38 million
Construction period 1 year 2 years
Maintenance cost Rs 1 million per annum Rs 1.5 million per annum
Water supply 365 million gallons per annum 412 million gallons per day
The cost of a gallon of water as planned was Rs 0.01.

The auditors calculated the unit cost of water by using actual data. Their calculations were as follows:

Output Budgeting Illustration


Actual data
Cost(Rs Water (Gal. Discounted cost at
Year M.) M.) 10percent Discounted output at 10 percent
1 19 0 17.3 0
2 19 0 15.7 0
3 1.5 412 1.1 310
4 1.5 412 1.0 281
5 1.5 412 0.9 256
6 1.5 412 0.8 233
7 1.5 412 0.8 211
8 1.5 412 0.7 192
9 1.5 412 0.6 175
10 1.5 412 0.6 159
11 1.5 412 0.5 144
12 1.5 412 0.5 131
13 1.5 412 0.4 119
14 1.5 412 0.4 108
15 1.5 412 0.4 99
16 1.5 412 0.3 90
17 1.5 412 0.3 82
18 1.5 412 0.3 74
19 1.5 412 0.2 67
20 1.5 412 0.2 61
Total 65 7416 43.1 2793
Unit cost
(Rs) 0.02 per gallon

Conclusion:

The unit cost of water is Rs 0.02 (just double of what was planned).

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Simple Regression and Coefficient of Correlation Analysis


Illustration 8.4

During the audit of ‘Rescue 4444’, an emergency response organization, the auditors noted that
maintenance operation of vehicles, etc was rising steeply. It was Rs 15000 in January 2010 but by June
2011 it had reached the limit of Rs 100,000. On enquiry they learnt that the management of ‘Rescue
4444’ had started a crash program for reducing its response time to reach the place of emergency. The
response time to complaints was 40 minutes in January 2010 when the program was launched. The
management aimed at cutting this time to 5 minutes. For this purpose, they required a fleet of vehicles
so that the maintenance staff could rush to the troubled spot quickly. The management started adding
to its fleet of service vehicles until it reached 30 vehicles in June 2011 from 4 in January 2010. It planned
to have another 10 vehicles that would increase the monthly expenditure on maintenance and
operations to Rs 110,000.
The auditors were skeptical about the effectiveness of the program. They hypothesized that there was a
weak relationship between the expenditure on vehicles and the response time as most of the vehicles
seemed to run errands for personal needs of the staff and officers. They also wanted to ensure that the
planned increase in monthly expenditure to Rs 110,000 was justified.
They carried out the coefficient of correlation exercise on Excel sheet and found as follows:

Rescue 4444 Monthly Expenditure on Maintenance and Operations of Vehicles and


Response Time
Months Expenditure (Rs) Response time (minutes)

(X) (Y)

Jan-10 15000 40

Mar-10 30000 30

Jun-10 40000 25

Aug-10 60000 22

Dec-10 70000 20

Apr-11 90000 20

Jun-11 100000 15

Coefficient of correlation -0.923482693

Note:
For calculating Coefficient of correlation, in Excel program: Select Formulas, then Statistical and
then
Correct and fill the dialogue box. On the Enter command, you will get the coefficient of
correlation.

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The value of -0.923482693 shows a high correlation between the expenditure and response time.
As the expenditure on vehicles increased the response time coming down.

Measuring response time for Rs 110,000, assuming the trend remains the same 22:

By entering the data on the dialogue box for the same series of Y and X and the New Value of Rs
110,000 we get
Response time value as 12 minutes. It means if we increase the expenditure to Rs 110,000, the
response time
Should be 12 minutes, assuming the present trend of response time.
Finding the level of monthly expenditure to reduce the response time to 5 minutes:

By hit and trial the auditors found that a monthly expenditure of Rs 138000 would be necessary to
reduce
the response time to 5 minutes.23
Response time for New Value of Rs 138000 (new value of X, Constant is True) = 5.104

Audit Conclusions
(1) The auditors found that there was strong correlation between expenditure on maintenance and
operations of vehicles and the reduction in response time. The program was effective. The hypothesis of
the auditors was untrue.
(2) If the management desires to reduce the response time further to 5 minutes and the present trend
of efficiency continues, it would require a monthly expenditure of Rs 138000. For achieving its target of
Rs 110,000 and response time of 5 minutes, the management needs to increase the efficiency of its staff
by monitoring the actual movements of the vehicles and cutting on wasteful expenditures. The trend
needs to be changed.

22
The calculation uses Excel worksheet (Statistical formula for measuring “Trend”). The value for new ‘X’ is put as
Rs 110,000. The value of ‘Constant’ required in the formula has been give as ‘True’.
23
By changing the value of new ‘X’ iteratively, until we arrived at the desired response time of 5 minutes.

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Annex-M Supervision Tool for Reviewing Audit Plan of a Performance Audit Assignment

M. Supervision Tool for Reviewing Audit Plan of a Performance Audit


Assignment
OFFICE OF THE DIRECTOR GENERAL

OF AUDIT (Insert name)

PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR ___________

Auditor In-charge ______________ Assignment No ____________

Notes:

1. The Director will use this tool to assess if the audit plan prepared by the Auditor in-charge for a
performance audit assignment satisfies audit standards and complies with policies of the FAO.
2. Column (4) will refer to the source document or any other basis on which the opinion in column
(3) is based.
3. Column (5) will record any further observation(s) that the supervisor likes to record. Use
additional pages, if required.

S. Review Questions Y/N/NA Reference Remarks, if any


No to basis
(1) (2) (3) (4) (5)

1 Is the time taken by the Auditor In-charge to


prepare the audit plan reasonable since the
approval of the PSR24?

2 Did the Auditor In-charge involve all team


members in preparing the audit plan?

3 Does the audit plan state audit objectives


clearly?

4 Has the Auditor In-charge carried out risk


assessment for the assignment?

5 Has the Auditor In-charge prepared the risk


register for the assignment?

6 Does the risk register document existing


internal controls of the auditee?

7 Does the audit plan identify audit criteria?

24
Generally, two weeks will be a reasonable time.

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8 Do the audit criteria include applicable laws,


rules and regulations?

9 Do the audit criteria take into account best


management practices relevant to the audit
assignment?
10 Do the audit criteria encompass key
performance indicators applicable to the audit
assignment?
11 Do the audit criteria include any technical
aspects of performance?

12 Has the FAO got agreement of the auditee on


the audit criteria?

13 Does the scope of audit directly tie to the audit


objectives?

14 Does the scope of audit define the period to be


covered by audit?

15 Does the scope of audit determine the


locations to be covered during audit?

16 Does the audit plan identify issues of potential


significance?

17 Do the issues of potential significant tie in with


the long term strategy of the SAI and policy of
FAO?
18 Will the issues identified be of interest to users
of the audit report such as parliamentarians,
executive authorities, media and the general
public?
19 Does the approach to audit identify the
methods for collecting audit evidence?

20 Does the audit plan include conduct of a


survey?

21 Has the Auditor In-charge prepared basic


strategy for conducting the survey, including
the possibility of out-sourcing the survey?
22 Does the audit plan provide a realistic estimate
of the time for various stages of audit?

23 Are the target dates for various milestones of


audit assignment realistic?

24 Is the estimated cost of audit realistic?

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25 Is it possible to economize on the cost of audit


without compromising audit objectives? If so,
suggest alternatives.
26 Does the audit team possess collectively the
expertise required for the audit?

27 Are the identified team members for the


assignment available for the period of audit?

28 Does the audit plan visualize engagement of


consultant(s)? If so, has the Auditor In-charge
done necessary preparatory work, including
budget and approvals for the consultant(s) and
selection of the consultant?
29 Overall assessment

Name and Signature of the Director Date

Name and Signature of DG Date

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Annex-N Supervision Tool for Reviewing Field Work of PA Assignment

N. Supervision Tool for Reviewing Field Work of a Performance Audit


Assignment
OFFICE OF THE DIRECTOR GENERAL

OF AUDIT (Insert name)

PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR ___________

Auditor In-charge ______________ Assignment No ____________

Notes:

1. The Director will use this Tool to review field work of the performance audit team.
2. Column (4) will refer to the basis on which opinion in column (3) has been recorded. Column (5)
will record any further observation(s) that the supervisor likes to record. Use additional pages, if
required.
3. The Director will use this Tool to review the work during the audit at least twice, though more
often will be desirable.

Date of Review:

S. No Review Question Y/N/NA Evidence for the Remarks if any


basis
(1) (2) (3) (4) (5)

1 Is the time taken to prepare audit


program since the approval of the
audit plan reasonable25?
2 Did the Auditor In-charge prepare a
field work plan and define clearly the
work to be done by each member of
the team?
3 Is progress of the team in covering the
audit program satisfactory?

4 Will the audit team be able to


complete the work as planned by due
date?
5 Will the audit team require any
extension to complete the work? If so,
what is the reasonable estimate?
6 Does the audit team require any
additional human resources? If so,
specify the extent and nature of the
25
Generally, two weeks will be reasonable.

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resource.
7 Select at least one audit procedure
completed by each member of the
team and review the work done with
reference to working papers. Assess if
the working papers are complete and
the evidence collected is reasonable?
Record instructions for any further
work to be done by the team member.
8 Check if the audit program completed
has cross-references to working
papers and vice versa.
9 Does the audit program require any
changes in the audit procedures to be
carried out? If so, suggest the changes
and state reasons for this assessment.
10 Are there documented reasons for any
changes made by the audit team on its
own in the audit procedures without
approval of the DG?
11 Did the Auditor In-charge submit any
request for approval to make changes
in the original audit program?
12 Review samples for various tests and
assess in each case if the size of the
sample is reasonable. Where
necessary, issue written instructions to
increase/reduce the sample size with
reasons.
13 Review data analysis done by the
audit team and assess if the analysis is
based on reasonable methodology
and defensible assumptions? Also
assess if the conclusions arrived at
through data analysis seem to be
reasonable on a priori basis.
14 Has the audit team discussed their
tentative understanding and audit
conclusions with the auditee staff in
all cases? Record exceptions where
this has not been done.
15 Review travel program of the
team/members and assess if it is
reasonable and most economical?
16 Has the audit team used cameras/
video cameras for documenting the
evidence?
17 Did the audit team take members of
the auditee’s staff along for physical
verifications, if any?

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18 Do the working paper files contain


notes of physical verifications done by
the auditors?
19 Did the audit team collect any
evidence from outside such as market
research, independent enquiries from
third parties, etc? If so, assess if the
methodology adopted was reasonable
and defensible?
20 Review the questionnaires for written
replies and assess if the questions are:
(a) clear (b) non-suggestive (c) do not
require hard work by the respondent
(d) relevant to the audit objectives (e)
brief.
21 Review the interview questionnaires
to assess if the questions are (a) clear
(b) non-suggestive (c) do not require
labor by the respondent (d) relevant
to the audit objectives (e) brief.
22 Check a sample of interviews and see
if the audit team has documented the
replies soon after the interviews?
Document the sample checked.
23 Check if the audit team followed the
generally accepted format of
interview of four-eyes in all cases (i.e.
at least two persons conducted the
interview).
24 Assess if some of the minutes of the
meeting require confirmation by the
auditee. If so, plan with the audit team
to get the confirmation.
25 Check if the audit files contain replies
to the audit questionnaires sent to the
auditee? See if some replies are still
awaited and plan action for getting the
replies.
26 Review any requests for information
which have not been responded to by
the auditee’s staff and plan action
with the audit team to get the
information.
27 Check if the auditee has replied to all
audit observations issued during the
field work?

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28 Overall Assessment

Name and Signature of the Director of Audit Date

Name and Signature of DG of Audit Date

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Annex-O Audit Completion Checklist

O. Audit Completion Checklist

Performance Audit Completion Checklist

OFFICE OF THE DIRECTOR GENERAL

OF AUDIT (Insert name)

PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR ___________

Auditor In-charge ______________ Assignment No ____________

Notes:

1. The Director shall complete this checklist while submitting the Draft Performance Audit
Report to DG for approval.
2. Column (4) will refer to explanatory notes which will be attached to the Checklist.

S# Review Questions Date Note#

Yes/No/NA

(1) (2) (3) (4)

1 Assignment audit plan approved by DG (date)

2 Audit notification letter issued (date)

3 Entry Conference held? (date)

4 Final audit program approved by DG (date)

5 Significant changes in planned objectives or scope?

6 Changes notified to auditee?

7 Fieldwork completed (date)

8 Audit observations issued to auditee?

9 Working papers completed by auditor in-charge?

10 Working papers review completed by the Director?

11 Audit work covers all planned objectives?

12 Exit Conference involved main auditees?

13 Draft Performance Audit Report Quality Assurance Review

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completed by AQMW?

17 Major disagreement with auditee?

18 The audit report follows the prescribed template?

19 The report incorporates replies/comments of the auditee where


necessary?

20 Overall Assessment

Name and Signatures of Director

Date:

Name and Signatures of DG

Date:

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Annex-P Review of Working Paper Sheet

P. Review of Working Papers Sheet

OFFICE OF THE DIRECTOR GENERAL

OF AUDIT (Insert name)

PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR ___________

Auditor In-charge ______________ Assignment No ____________

A. General Review

S. No Review Question Yes/No/NA

1 Does the working paper file have page numbers?

2 Does the working paper file have an index?

3 Has the Auditor In-charge taken off all irrelevant papers from the
working paper file?
4 Does the working paper file follow the same order as the Audit Program?

5 Have members of the audit team signed the working papers prepared by
each one?

B. Detailed Review:

Working Papers Reviewed (Page No (s): …

Result of the Review

Working Subject/Title of Working Comments, if any


Papers Paper
page
numbers

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Name and Signature of Director Date:

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Annex-Q Template for Audit Observation

Q. Template for Audit Observation

OFFICE OF THE DIRECTOR GENERAL

OF AUDIT (Insert name)

PERFORMANCE AUDIT OF [Insert title of assignment]

YEAR ___________

Auditor In-charge ______________ Assignment No ____________

Reference: Mention: [Audit Program procedure #]

Subject: [Mention main heading of the Audit Observation as it would be inserted in the Draft Audit
Report] …

Topical Sentence: [Summarize the main message of the observation as it would be inserted in the draft
audit report] …

Criteria

Conditions

[ Insert working papers reference in the text within brackets and in distinct
color]

Causes [ Insert working papers reference in the text within brackets and in distinct
color]

Effect [ Insert working papers reference in the text within brackets and in distinct
color]

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Recommendation(s)

Name and Signature of the Auditor Name and Signature of the Auditor In-charge

Date Date

Certified that I have reviewed the audit observation and related working papers. I am satisfied that
the audit evidence is sufficient, relevant and valid.

Name and Signature of the Director

Date

Name and Signature of DG

Date

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Annex-R

R. Performance/Project/Program Audit Report Template and Guidance Notes

APSS Wing

Auditor-General’s Office

April 2011

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Performance/Project/Program Audit Report Template and Guidance Notes

1. This Template and Guidance Notes are structured to cover most aspects of
performance/project/program audits. Thus, what is described may not be relevant to every
individual audit. Field Audit Offices (FAOs) will need to pick the Template elements that relate to
specific audit assignments they have undertaken. Similarly, FAOs may find additional aspects not
covered in the Template worthy to be included in their Audit Report. FAOs may cover those
additional areas/aspects in the Reports. Thus, the Template is “flexible” and not “restrictive”.

2. The Template includes Guidelines in italics. These Guidelines indicate what should be covered
under each section/sub-section of the Audit Report. Further, the Guidelines suggest the
structure of sentences to be used in drafting. Standardized phrases have been given in some
sections to help you with writing. Blank space has been left in standardized text for you to fill in.
You can modify phrases if necessary.

3. The paragraph numbers in the template are only for purpose of illustration. In practice, this will
change according to each audit report.

4. Findings are to be given under sub-headings. Under each sub-heading, the Template indicates
one recommendation. In practice, an Audit Report may have more than one recommendation
under one sub-heading. The general principle should be that in cases where a recommendation
can logically respond to multiple findings, an Audit Report should not have two
recommendations in such situations.

5. First line of each paragraph will have a left indent of 0.5 spaces.

6. All paragraphs will have a justified format.

7. Except for headings and sub-headings, the normal text should use Times New Roman Font size
12.

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[Performance/Project/Programme] Audit
Report
[insert name of audited entity][Times New
Roman Bold 20]

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[Insert Date] (Day/Month/Year e.g. 15th April 2011)[Times New Roman Bold 14]

AUDITOR-GENERAL OF PAKISTAN [Times New Roman Bold


20]

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PREFACE [Times New Roman Bold Size 14]

[The objective of the preface is to introduce the report as a document. Preface may highlight
information, which requires immediate attention of the audited organization or the readers in general.
Only in rare cases the Preface should be of more than one page. No reference should be made in the
preface about the results of the audit.]

The Auditor-General conducts audits subject to Article 169 and 170 of the Constitution of the Islamic
Republic of Pakistan 1973, read with sections 8 and 12 of the Auditor- General’s (Functions, Powers and
Terms and Conditions of Service) Ordinance 2001[add reference of any other relevant laws and
regulations as applicable to the subject of audit]. The audit of [activity26/project/programme,
Ministry/Department of ……………..] was carried out accordingly.

The Directorate General [give your office name] conducted audit of the [activity/project/program]
during [indicate the period during which audit was carried out] for the period [indicate the period
covered in this audit] with a view to reporting significant findings to stakeholders. Audit examined the
economy, efficiency, and effectiveness aspects of the [activity/project/programme]. In addition, Audit
also assessed, on test check basis [amend if basis are different] whether the management complied with
applicable laws, rules, and regulations in managing the [activity/project/programme]. The Audit Report
indicates specific actions that, if taken, will help the management realize the objectives of the
[activity/project/program]. Most of the observations included in this report have been finalized in the
light of discussions in the DAC meetings.

The Audit Report is submitted to the [insert Governor of Province or President as appropriate] in
pursuance of the Article 171 of the Constitution of the Islamic Republic of Pakistan 1973, [ add reference
of any other relevant laws and regulations as applicable to your area of audit].

[insert name of the Auditor General]

Dated: , 2011 Auditor-General of Pakistan

TABLE OF CONTENTS [Times New Roman Bold Size 14]

26
Activity covers other than PSDP initiatives such as waste management operations, imports operations, large scale
procurements etc. This footnote is given for guidance only. The report will mention the activity covered in audit in
the preface.

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EXECUTIVE SUMMARY

SECTIONS Page No.

1. INTRODUCTION

2. AUDIT OBJECTIVES

3. AUDIT SCOPE AND METHODOLOGY

4. AUDIT FINDINGS AND RECOMMENDATIONS

4.1 Organization and Management


4.2 Financial Management
4.3 Procurement and Contract Management
4.4 Construction and Works
4.5 Asset Management
4.6 Monitoring and Evaluation
4.7 Compliance with Grant/ Loan Covenants
4.8 Environment
4.9 Sustainability
4.10 Overall Assessment

5. CONCLUSION

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ACKNOWLEDGEMENT

ANNEX 1 – Response and implementation of recommendations

[ANNEX 2, etc. – as needed]

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Abbreviations and Acronyms [Times New Roman Bold 14]

Abbreviations and Acronyms should be given alphabetically.

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EXECUTIVE SUMMARY [Times New Roman Bold Size 14] [Insert Audit
Title[Times New Roman Bold Size 14]

[From here onward: Font Times New Roman, Size 12, Normal text]

Director General of Audit [insert name of the office] conducted an audit of [audit title] [in (month, year)
or from (month) to (month, year)]. The main objectives of the audit were to [insert (only brief objectives
to be provided, details to be given in Section 2-Obectives]. The audit was conducted in accordance with
the INTOSAI Auditing Standards.

[Start typing the summary from here onward. Mention main findings only. Close the summary with main
recommendations. The summary should not exceed two pages.]

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1. INTRODUCTION [Times New Roman Bold Size 14]

a. This section should include a brief description of the audit subject and how it relates to the overall
management of the auditee. When feasible, this section should also include statistics, budgets, etc. in
order to give the readers an overall picture of the audit subject.]

b. Following are specific areas that need to be covered in this section. Sub-headings may be used for
structured description.

i. Rationale of the project/activity27 and its linkage with MTDF and PSDP.
ii. Approval by competent forum, specific instructions given, if any. Significant decisions i.e.
by Prime Minister, ECNEC/ CDWP related to project/activity.
iii. Time lines/ period of the project/activity.
iv. Paragraph on description of project/activity.
v. Project/activity objectives and outputs as provided in PCI/other policy documents and a
brief on achievement against these objectives and outputs.
vi. Cost of the project/activity and financing including donor support.
vii. Summary of the financial results year-wise (resource allocation-PSDP or through other
means, funds released, actual expenditure).
viii. Progress (in both quantitative and qualitative terms) as per PCI/other approved plans.
ix. Details of revisions in project. How many times has PCI been revised; variation in
objectives, cost and scope vs originally approved PCI.
x. Major loan/ grant covenants (if applicable)
xi. Analysis of major findings in PC IV for completed projects/other reports on the activity
audited.

c. The sub-headings that are not relevant to the audit subject may be ignored.

1. [Start typing here] The Director General of Audit [insert the name of office] conducted an audit
of [audit title] [in (month, year) from (month) to (month, year)]. [This is the first paragraph of
introduction.] [Add more paragraphs if necessary]

2. AUDIT OBJECTIVES [Times New Roman Bold Size 14]


27
Activity covers other than PSDP initiatives such as waste management operations, imports operations, large scale
procurements etc.

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2.1 The major objectives of the audit were to: [New Times Roman, font size 12, normal text]

i. Review project’s performance against intended objectives.


ii. Assess whether project was managed with due regard to economy, efficiency, and
effectiveness.
iii. Review compliance with applicable rules, regulations and procedures.

Audit objectives should be specific and carefully determined before commencement of field audit
activity. Management’s input may also be obtained where appropriate to come out with responsive
reports.

3. AUDIT SCOPE AND METHODOLOGY [Times New Roman Bold Size 14]
This section should also indicate any areas that were excluded from the audit scope and limitations of
audit coverage. On scope of audit, mention the period covered, geographical areas included or any other
information that defines the scope of auditors work. The section should also state the methodology used
such as file review, field survey, auditee interviews, focused group discussion, market research etc.]

3.1 [Start typing text here. Add paragraphs sequentially] [New Times Roman, font size 12, normal
text.]

4. AUDIT FINDINGS AND RECOMMENDATIONS [Times New Roman Bold


Size 14]

Findings should be given sub-headings covering core components of projects/programmes/activities.


Some areas/components that are worth scrutinizing are indicated below.

Suggestive finding areas may be modified subject to the scope of audits and reporting requirements.
Each finding should discuss the condition, cause, criteria and impact. This should follow a specific
recommendation that addresses the cause and condition noted in the findings.

4.1 Organization and Management (1 – 2 pages)

Efficiency of the management, coordinating mechanisms, IT system, appointment and capability of


management and staff are documented in this section. Following sub-headings reflect potential areas
that may be focused:

i. Review of organizational structure (VFM)


ii. Turnover against key posts including post of the project director (VFM)
iii. Actual vs. sanctioned strength (Regularity)
iv. Qualification and experience of staff vs. provisions in PC I (VFM)

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v. Mode of appointment of management and staff, process followed


(VFM)
vi. Job description for each position available and provided to staff (VFM)
vii. Trainings and capacity development of staff (VFM)
viii. Identification of trainings (foreign and local) provided to contract
employees (Regularity)
ix. Quality and periodicity of internal work plans (VFM)
x. Mechanism of staff evaluation and reward (VFM)
xi. Communication Strategy and Plan (VFM)
xii. Internal auditor appointment and details of internal audit reports (VFM)
xiii. IT system used by the entity/project, if any (VFM)

The sub-headings that are not relevant to the audit subject may be ignored. Similarly, if you consider an
area not covered above as material for purpose of reporting in the Audit Report, you should take that
into account.

Recommendations: The [client] Administration should [insert recommended action addressing the
cause and conditions discussed above]
4. 2 Financial Management (3 – 4 pages)

This sub- section helps in assessing financial management aspects of the activity/project/program
audited. It may include audit comments on:

i. Quality and timelines of submission and approval of Cash and Work Plan (VFM)
ii. Details of release requests and lead times from submission of release request to actual
release of funds (VFM)
iii. Details of funds lapsed (Regularity)
iv. Re-appropriations and surrenders (Regularity)
v. Periodicity of financial reports preparation and circulation (Regularity)
vi. Format of financial reports - IPSAS, FARAH etc. (Regularity)
vii. Submission of accounts to accounting offices (Regularity)
viii. Reconciliation with accounting offices (Regularity)
ix. Details of project’s bank accounts (Regularity)
x. Reconciliation of bank accounts (Regularity)
xi. Procedure for recording and details of third party payments (Regularity)
xii. Payments made in accordance with terms and conditions of the agreement. Cost
escalations not allowed on foreign exchange component. (Regularity)
xiii. Fixed exchange rate agreed in contract whereas payments made at rate prevailing on
date of payment.
xiv. Advance payments made against bank guarantee/ security and adjusted
in time.(Regularity)
xv. Advances to employees after proper approval and adjusted in time.(Regularity)
xvi. Data archiving and record management to ensure safe custody of record.
(Regularity)
The sub-headings that are not relevant to the audit subject may be ignored. Similarly, if you consider an
area not covered above as material for purpose of reporting in the Audit Report, you should take that
into account.
Recommendations: The [client] Administration should [insert recommended action addressing the
cause and conditions discussed above]

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4.3 Procurement and Contract Management (3 – 4 pages)

Results of review of the activity/project/ program’s procurement process and resulting contract
management may cover:

i. Details of major procurements in comparison to PCI. (VFM)


ii. Need assessment to assess the requirements of end users carried out before start of
procurement or not. (VFM)
iii. Preparation of annual procurement plan on the basis of needs analysis.(VFM)
iv. Splitting of procurements to avoid competition.(Regularity)
v. Compliance with Public Procurement Rules or applicable procurement rules of
donors(Regularity)
vi. Managing service delivery – mechanisms to ensure that goods and services delivered
within time and meets quality standards.(VFM)
vii. Amendments in contracts and purchase orders – were they fully justified and properly
approved.(VFM)
viii. Payments to contractors – after delivery of goods and certification of quality/ working
by a technical person and end users.(VFM)

The sub-headings that are not relevant to the audit subject may be ignored. Similarly, if you consider an
area not covered above as material for purpose of reporting in the Audit Report, you should take that
into account.
Recommendations: The [client] Administration should [insert recommended action addressing the
cause and conditions discussed above]
4.4 Construction and Works (2 – 3 pages)

Audit report may include comments on construction and works related activities carried out by an entity/
project/ program in following areas.

i. Site Selection; ideally before preparation of design and cost estimates. Sites
identified in PCI vs. actual site of construction. Any survey conducted for
site selection to ensure it is suitable for the purpose.(VFM)
ii. Acquisition of Land; method of acquisition either through govt. department or by
project/ programme directly from owners. Any market survey conducted to assess the
price/ rate of land. Payment made for land acquisition vs. provision in PCI.(VFM,
Regularity)
iii. Preparation of design and drawings. Who prepared the design, whether approved by
relevant authorities, compliance with approved standards. Procedure for hiring of
consultant for design.(VFM)
iv. Cost estimates prepared in accordance with design. What standards/ system was
used for cost estimation. Approval of cost estimates and comparison with PCI.(VFM)
v. Contract award; process followed, evaluation criteria, details of competition (how
many parties participated and bid price), basis of selection (technical and financial),
approval of selected bidder, drafting of proper contract to safeguard project’s
interest. Cost comparison of contract price with cost estimates and PCI.(VFM,
Regularity)

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vi. Construction: construction schedule prepared by contractor and approved by


management, monitoring of construction for timely completion, preparation of periodic
status reports and submission to management, physical progress actual vs planned,
procedures to ensure quality of work, results of physical inspection conducted by audit
(if any), details of any scope changes, cost charged for additional work with justification.
(VFM)
vii. Operation: identification of issues which have or can delay an asset from becoming
operative, e.g. delay in installation of utility connections, delayed procurement of office
equipment or non provisioning of funds for office equipment in PCI.(VFM)

The sub-headings that are not relevant to the audit subject may be ignored. Similarly, if you consider an
area not covered above as material for purpose of reporting in the Audit Report, you should take that
into account.

Recommendations: The [client] Administration should [insert recommended action addressing the
cause and conditions discussed above]
4.5 Asset Management (1 – 2 pages)

This sub-section will present assessment of internal controls and utilization of assets by an
entity/project/ programme, including:

i. Maintenance of proper record of assets (Regularity)


ii. Assets coding and identification of custodian (Regularity)
iii. Policy for acquisition, use, replacement, depreciation of assets (VFM)
iv. Misuse of assets/ vehicles including details of project’s assets used by higher
government functionaries and official of the controlling ministry/ division. Also mention
whether operational expenditure of these assets is borne by the project. (Regularity)
v. Procurement of assets in comparison to PC1; what was approved and what was
procured. (VFM)
vi. Periodic physical verification reports. (Regularity)
vii. Controls regarding proper safeguarding and maintenance of assets (Regularity)
viii. Proper utilization of project assets whether used for intended purpose or
not(VFM)
ix. Details of project’s assets disposed off, reasons and mode of disposal, proper
approval and deposit of money received (Regularity)
The sub-headings that are not relevant to the audit subject may be ignored. Similarly, if you consider an
area not covered above as material for purpose of reporting in the Audit Report, you should take that
into account.
Recommendations: The [client] Administration should [insert recommended action addressing the
cause and conditions discussed above]

4.6 Monitoring and Evaluation (M&E) (1 page)

Brief account of the M&E arrangements applicable to the activity /project/programme audited may be
given in Audit Reports. The description may include comments on regarding:

i. Description of M&E mechanism/ framework of project (VFM)


ii. Key indicators developed for monitoring (VFM)

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iii. Summary of baseline data to measure indicators (VFM)


iv. Preparation and circulation of periodic monitoring reports (VFM)
v. Monitoring/ steering committees meetings (VFM)
vi. Evidence of follow-up on actions agreed (VFM)
vii. Details of reviews carried out by Planning Commission and Donors (VFM)
viii. Major issues highlighted in Aid Memoirs and monitoring reports and there current
status (VFM)

The sub-headings that are not relevant to the audit subject may be ignored. Similarly, if you consider an
area not covered above as material for purpose of reporting in the Audit Report, you should take that
into account.

Recommendations: The [client] Administration should [insert recommended action addressing the
cause and conditions discussed above]
4.7 Compliance with grant/ loan covenants (1/2 page)

This sub-section covers a review of loan covenants applicable to an entity/project/programme. The


review will help see whether or not loan covenants were complied with and, if not, what were the
implications thereof for the entity/project/programme. .

i. Assessment of compliance with grant/loan covenants (Regularity)


ii. Identification of instances of non-compliance (Regularity)
iii. Details of funds provided by donors; in-time or delayed (VFM)
The sub-headings that are not relevant to the audit subject may be ignored. Similarly, if you consider an
area not covered above as material for purpose of reporting in the Audit Report, you should take that
into account.

Recommendations: The [client] Administration should [insert recommended action addressing the
cause and conditions discussed above]

4.8 Environment (1 page)

Auditor may consider significant impacts as well as remedial measures that have been taken or may be
needed and audit report should mainly cover:

i. Review of compliance with Pakistan Environmental Protection Act, 1997(VFM)


ii. Review of environment impact assessment carried out at start of the project (VFM)
iii. Environmental monitoring data compiled by project management and comparison of
planned and actual environmental impact.(VFM)
iv. Assessment of degree and scope of necessary improvements or remedial work required
in case planned results have not been achieved. (VFM)
The sub-headings that are not relevant to the audit subject may be ignored. Similarly, if you consider an
area not covered above as material for purpose of reporting in the Audit Report, you should take that
into account.
Recommendations: The [client] Administration should [insert recommended action addressing the
cause and conditions discussed above]
4.9 Sustainability (1 page)

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Assessment of the likelihood that human, institutional, and financial resources would be available to
achieve project results as well as after project completion for continued service delivery.

i. Probability of continued funding for project completion (VFM)


ii. Estimated annual recurring cost after completion of project. Comments on whether
recurring cost is underestimated. (VFM)
iii. Agency responsible for annual maintenance (VFM)
iv. How will recurring cost be financed (VFM)
v. Changes in technology and legislations which may impact future sustainability(VFM)
vi. Probable availability of required expertise and skill to operate the project (VFM)
The sub-headings that are not relevant to the audit subject may be ignored. Similarly, if you consider an
area not covered above as material for purpose of reporting in the Audit Report, you should take that
into account.
Recommendations: The [client] Administration should [insert recommended action addressing the
cause and conditions discussed above]
4.10 Overall Assessment (1 – 2 pages)

All major elements that determine whether an activity/project/ programme is delivering/has delivered
are indicated below. Further, it is also important to rate whether the activity/project/programme
audited has been successful of note. Proposed ratings have been indicated below. FAOs are expected to
use objective criteria for rating.

Activities/projects/programmes should also be rated for risks. The analysis made under sub-section 4.9
provides some guidance on risk assessment. Risk assessment becomes more critical in case of ongoing
activities/projects/programmes as it can point toward remedial steps that can eventually lead to an
activity/project/programme reaching intended objectives. FAOs are expected to use objective criteria for
rating.

i. Relevance: Whether project/activity audited was within overall MTDF framework and
in-line with government’s sectoral policies.
ii. Efficacy: Achievement of physical outcomes, financial performance, likelihood of
achievement of project outcomes leading to achievement of project goals with
reference to originally concerned objectives.
iii. Efficiency: Cost overruns and time overruns in the project, timeliness in submission of
cash plans and release requests by project, timelines in funds availability to the project,
timeliness and competitiveness in procurement.
iv. Economy: Procurement of goods and services at competitive rates without
compromising quality. Specifications, BOQs, bidding process, timely delivery and quality
etc.
v. Effectiveness: Using a range of performance measure and indicators to assess entity’s
effectiveness. Whether desired results, objectives and targets have been successfully
achieved.
vi. Compliance with Rules: Seriousness of non compliance with applicable rules and
regulations. Major instances of non-compliance.

vii. Performance Rating of Project


a. Highly Satisfactory
b. Satisfactory
c. Moderately Satisfactory

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d. Unsatisfactory
viii. Risk Rating of Project

a. High
b. Substantial
c. Medium
d. Low

5. CONCLUSION (1 page)[ [Times New Roman Bold Size 14]

Insert sub-heading (underlined) where relevant

[Begin with a topical sentence “Bold Font Size 12. No paragraph number on this sentence]

This section includes:

5.1 Key Issues for the Future: Issues that has hampered/can hamper an
activity/project/programme achieving intended objectives. This may include issues not within
project’s control.

5.2 Lessons Identified: General conclusions, both positive and negative arising from the review.
This will include practices, processes and management practices contributing to the successful
implementation of an activity/project/programme or otherwise and can be lessons for similar
activities/projects/programmes.

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ACKNOWLEDGEMENT [Arial Bold 14]

32. We wish to express our appreciation to the Management and staff of [client] for the assistance
and cooperation extended to the auditors during this assignment.

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Annex-1 Response and Implementation of Recommendations

ANNEX – 1

RESPONSE AND IMPLEMENTATION OF RECOMMENDATIONS

Audit of [insert subject] in [client]

Para No. Recommendation Accepted Implementation Client Comments

(Yes/No) Date

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Annex-S QAR Plan for Performance Audit Assignment

S. QAR Plan for Performance Audit Assignment


Audit Quality Management Wing

Year…
1. Background
a. Title of performance audit being reviewed
……………………………………………………………………………………………………………………………

b. Audit team members and Team Leader


……………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
2. Objective of QAR
…………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………..
3. Approach and methodology of QAR
…………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………..
4. Key areas to be reviewed
…………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………..
5. QAR schedule
…………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………..
6. QAR Budget ( If travelling is required)
…………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………..

……………………. …………………………….
Prepared by: Approved by:
Date:

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Annex-T Quality Assurance Tool for a Completed Performance Audit Assignment

T. Quality Assurance Tool for a Completed Performance Audit Assignment

Purpose:

The purpose of this tool is to provide the Quality Specialist Managers assess the quality of the
Performance Audit completed by a Field Audit Office.

S. No. Element of QA Total Criteria for scoring Score Reference


Score obtained to WP
1. Audit Planning

1.1 Whether the topic for PA was 2 Yes =2


selected within the strategic No =0
plan approved by the AGP?
1.2 Whether the topic selected 3 Yes =3
had appropriate prioritization No =0
in light of scoring tool?
1.3 Did the auditor in-charge 5 Fully= 5
prepare the PSR on prescribed Partly =3-4
template? Not= 1-2
1.4 Did the auditors agree the 3 Yes formally=3
audit criteria with the auditee Yes informally=2
management before the audit No =0-1
was undertaken?
1.5 Did the auditors carry out risk 5 Properly=5
assessment at the planning Yes but not
stage? properly=3-4
No =0-2
1.6 Did the auditors follow the PA 2 Completely =2
planning template for audit Partly =1
planning? Not all =0
Sub-total-1 20

2. Audit Execution

2.1 Did the DG/Director attend 2 DG =2


the Entry Conference? Director =1
None of them =0
2.2 Did the DG/Director attend 2 DG =2
the Exit Conference? Director =1
None of them= 0
2.3 Is there documented evidence 2 Yes, as planned= 3
that the DG devoted the Yes, but less than 100

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planned time for supervision? % of the planned= 2


(e.g. meetings with the audit Yes, but less than 50 %
team/Auditor In-charge/ field of the planned= 1
visits, etc) Not at all=0

2.4 Is there documented evidence 2 Yes, as planned= 3


that the Director devoted the Yes, but less than 50 %
planned time for supervision of the planned= 2
to the audit? (e.g. meetings Yes, but less than 50 %
with the audit team/Auditor of the planned= 1
In-charge/ field visits, etc) Not at all=0

2.5 Was the audit completed 3 On time= 3


according to the planned Exceeded plan up to
schedule? 15%= 2
Exceeded plan up to
50%= 1
Exceeded plan more
than 50%= 0

2.6 Did the office copy of the draft 4 Completely= 4


report have cross references Partly =2-3
to working paper file? Not at all =0-1
2.7 Do the working paper files 5 One mark for each of
contain (a) index; (b) page the elements
numbers; (c) cross references
to audit program; (d) detail of
the work done by the auditor
for each element of the audit
program ; (e) audit conclusion
for each element of the audit
program.
Sub-total-2 20

3. Audit Report

3.1 Did the auditors cover all audit 2 Fully =2


objectives? Partly =1
Not at all =0
3.2 Is the executive summary 2 Up to 2 page= 2
short? More than 2 pages= 1
3.3 Does the report devote 9 1 for each segment
separate sections to the
following:
 Preface
 Executive summary

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 Introduction
 Audit objective
 Audit scope , approach
and methodology
 Audit findings and
recommendations
 Conclusion
 Acknowledgment
 Annexes
3.4 How many of the 4 Percentage of
recommendations deal with recommendations
economy? pertaining to economy
multiplied by 4
3.6 Does the audit report make 4 Percentage of
specific recommendations for recommendations
improving efficiency? pertaining to efficiency
multiplied by 4
3.7 Does the audit report make 4 Percentage of
specific recommendations for recommendations
improving effectiveness? pertaining to
effectiveness
multiplied by 4
3.8 How many of the total 4 Percentage of
recommendations have the recommendations
auditee management accepted fully
accepted? multiplied by 4
3.9 What is the extent of savings 4  Up to Rs 1 million
as a result of implementation =1
of audit recommendations?  For Rs 1-10
Less than Rs 1 million; million=2
between Rs 1-10 million; more  For Rs 10-50
than 10 million million= 3
 More than 50
million= 4
3.10 Has the audit led to any 4 In one case= 1
significant revision of In 2 cases= 2
procedures, rules and In 3 cases=3
regulations by the auditee More than 3 cases =4
management for getting better
value for money?
3.11 Did the Departmental Audit 1 Yes =1
Committee (DAC) discuss the No =0
audit report?
3.12 Did the draft audit report 2 In all cases =2
incorporate point of view of Partly =1
the auditee? Not at all=0
3.13 Did the final audit report 2 Yes where possible= 2

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contain graphics, charts, Partly =1


tables, and figures to illustrate None= 0
the findings of the audit?
3.14 Did each main observation of 2 Percentage of the
the report start with a topical observations that start
sentence that sums up the with a topical
main point of the report? sentence multiplied by
2.
3.15 Did the office copy of the draft 5 Percentage of the total
report clearly show on its audit observations
margin for each observation having all these
the following: (a) criteria (b) elements multiplied by
conditions (c) cause (d) 5
conclusion (e) corrective
action?
3.16 Was the audit plan approved 1 Yes =1
by the DG before the audit was No =0
actually undertaken?
Sub-total-3 50
4. Audit Management

4.1 Did the audit team leader have 4 Training and


training and experience in PA? experience= 4
Training or
experience= 2-3
None=0-1
4.2 Did the audit team collectively 2 Yes =
had the competence to cover Partly=1
all audit objectives? Not sure= 0
4.3 Was the audit completed 1 Yes =1
according to the planned No =0
schedule?
4.4 Was the cost of audit 1 Yes =1
according to the audit plan No =0
(Total of TA/DA, consultancy
costs)?
4.5 Has the final audit report 1 Yes =1
been prepared according No =0
to the schedule?
4.6 Has the draft audit report 1 Yes =1
been issued to the client No =0
according to the planned
schedule?
Su-total-4 10

Grand Total 100

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Conclusion

[The Quality Management Specialist can work out the percentage of the score obtained with reference
to the total score.]

Signature of the Quality Specialist Manager

Date:

Comments of the DG

Serial no in the Comments of the DG


QA Tool

Signature of the DG

Date

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Annex-U Report on Quality Assurance Review of PA Assignment

U. Report on Quality Assurance Review of Performance Audit Assignment

Name of the FAO:

Title of Assignment:

Year:

Dates of QAR:

Member of the QAR Team:

1. Executive Summary of report


2. Objective of QAR
3. Methodology, scope and approach of QAR
4. Summary of the work done by QAR team
5. Background:
a. Brief introduction to the audit assignment
b. Brief introduction the draft performance report under review
6. Findings and observations
a. Positive observations
b. Areas for improvement:
i. Planning
ii. Execution
iii. Reporting
iv. Audit management
7. FAO comments during review and Exit Conference
a. Evaluation of FAO’s Response.
8. List of recommendations
9. Concluding remarks
10. Acknowledgements
11. Annexes

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Annex-V Client Satisfaction Survey

V. Client Satisfaction Survey

The Department of the Auditor General is assessing the overall quality of its audit process. A key
element of this assessment involves determining how our clients rate the quality and value added by the
audits. As such, I am requesting that you consult with your managers who dealt directly with the
auditors, and complete the survey below. I assure you that the information you provide will remain
strictly confidential.

Audit Title & Assignment No.:

By ticking the columns please rate your satisfaction level where 1 is the lowest and 4 is the highest
score.

S. No Particulars 1 (poor) 2 3 4
. (excellent)

1. The extent to which the audit addressed


your concerns as a program manager
2. The audit staff’s understanding of your
operations and objectives
3. The professionalism of the audit staff
(Communications, integrity, professional
knowledge and responsiveness)

4. The quality of the audit report in terms


of:
-- accuracy and validity of findings and
conclusions
-- clarity and conciseness
-- balance and objectivity
-- timeliness
5. The extent to which the audit
recommendations were appropriate and
helpful
6. The extent to which your comments
were considered by the auditors
Your overall satisfaction with the conduct
of the audit and its results
Please comment on any areas in which you have rated the audit team's performance as below your
expectations. Also, please feel free to provide any further comments you may have on the audit process
to let us know what we are doing well and what can be improved.

_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

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Annex-V Client Satisfaction Survey

_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
______________________________________________________________ ____________________

Name:__________________________ Date:___________

Title:___________________________

Name of the Organization:____________________

Thank you for taking the time to fill out this survey. Please send the completed survey form as soon as
possible in the enclosed envelope addressed to:

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Annex-V Client Satisfaction Survey

INDEX

Analysis of Gaps, 70 Decision Point, 27


Annual Plan for Performance Audit, 15 Definition of Performance Auditing, 5
Approval of the Annual Plan, 21 Departmental manuals, 40
ASOSAI, 7 Direct observation, 38
Audit Approach, 28 documentation, 47
Audit Assignment Plan, 25, 28, 29, 49, 118 Economic impact, 19, 111
Audit Completion Checklist, 67, 77, 138 Engagement performance, 94
Audit criteria, 31, 36, 47, 115, 121 Entry Conference, 31, 32, 34, 49, 82, 138, 169
Audit Criteria, 29, 70, 118 Equipment for Performance Auditors, 88
Audit Execution Cycle, 35 ethical requirements, 92, 93
Audit mandate, 18 Exit Conference, 32, 44, 45, 46, 49, 65, 67, 70, 74, 82,
Audit objective, 36, 121, 170 122, 139, 169, 174
Audit Objectives, 26, 28, 118 Field Work, 37, 64, 65, 134
Audit Observations, 70, 71, 74 Field Work Plan, 37
Audit procedures, 36, 121 Finalizing the Assignment Audit Plan, 30
Audit Program, 17, 36, 37, 49, 121, 123, 140, 142 Financial Impact Guide, 112
Audit Scope, 28 Financial risk, 98
Auditee files, 38 Following PA Themes, 17
Auditee Response, 77 Follow-up Audit, 86
Average deviation, 60, 61 Follow-up Performance Audits, 85
Benefit-cost Analysis, 53 Format of the Performance Audit Report, 76
Camera pictures and videos, 40 Governance risk, 98
Capacity building, 1 Horizontal Performance Audits, 17
Case studies, 40 Human Resource Plan, 21
Categories of Evidence, 41 Human resources risk, 99
Categories of Risk, 98 impact for AGP, 20, 112
causal relationships, 59 Implementation of PAC Directives, 85
Client Satisfaction Survey, 82, 83, 175 Implementation of the Manual, 87
Client Satisfaction Survey Form, 82, 83 Improved quality of service, 7
Comparison with Financial Auditing, 12 Independence of the Supreme Audit Institution, 1
Comparison with Performance Evaluation, 12 Information risk, 99
Compliance risk, 98 Internal Clearance, 74, 77
comprehensive manual, 2 Internal Rate of Return, 55, 56
Conducting Risk Assessment, 17 Interviews, 38, 82
Confidential information, 32 INTOSAI, 5, 8, 10, 23, 47, 64, 75, 91, 92, 94, 96, 156
Conflict with the Auditee, 33 INTOSAIs code of ethics, 92
contact person, 32 IRR, ix, 55, 56, 57, 62, 63, 124, 125, 127
Control Effectiveness, 106, 108 Issues of Potential Significance, 26, 29
Correlation Analysis, 129 Key Internal Controls, 25
Correlation and Regression Analysis, 58 knowledge management, 1
Current Files, 47, 48, 50, 51 Knowledge management, 87
Data Analysis, 53 Legislative/public interest, 19
Databases, 41 Letter of Notification, 31, 120
Deciding Audit Assignments, 18 Levels of Risk Assessment, 99

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Literature searches, 41 Quality Management Specialist, ix, 81, 89, 173


Mandate for Performance Audit, 3, 87 Quality of Evidence, 41
Market research, 41 Quarterly Plans, 22
Materiality, 15, 19, 111 Questionnaires, 39
Media visibility, 20, 112 Ratio Analysis, 59
Net Present Value, 55, 56 Report on Implementation, 84
NPV, ix, 55, 56, 57, 62, 63, 124, 125 Reporting mechanism, 13
Objectives of Performance Auditing, 5 Resource person, 32
Objectives of the Manual, 2 Review and consultation process, 99
Opening Meeting, 34 risk assessment, 2, 17, 18, 20, 26, 64, 98, 99, 100,
Operational risk, 99 102, 110, 111, 131, 164, 169
Output Budgeting, 57, 128 Risk Assessment Methodology, 98
Past audits, 18 Risk Assessment Process, 99, 101
PAW, 4, 15, 16, 17, 20, 22, 87, 88, 89 Risk Impact, 108
Performance Audit Criteria, 10 Risk Probability, 108
Performance Audit Cycle, 13, 14 Risk Ranks, 102, 104
Performance Audit Evidence, 37 Riskiness, 18, 111
Performance Audit Guidelines, 1, 23, 53, 57, 94, 96 Role of Deputy Auditor General of Audit Policy and
Performance Audit Policy, 3, 87 Special Sectors (APSS) in PA, 4
Permanent Files, 47, 48, 50, 51 Role of Field Audit Offices (FAOs) in PA, 4
Planning Coordination, 87 Role of Field Audit Offices in Annual Planning, 17
Planning for an Audit Assignment, 23 Schedule of Audit, 119
Planning for QAR, 81 Scheduling of Audit, 29
Planning Process for Audit Assignment, 24 Scope of Performance Auditing, 9
Planning Template, 21 Sensitivity Testing, 57
Policy on Auditee Responses, 88 Simple Regression, 129
Policy on Confidential and Sensitive Information, 89 Simple Statistical Measures, 59
Policy statements and applicable legislation, 38 Social impact, 18, 111
Political neutrality, 92 Social Impact Guide, 112
Poor Performance, 113 Standards for Performance Auditing, 10
Potential Impacts of Performance Auditing, 7 Strategic plan, 97
Preliminary Survey Report, 17, 25, 48, 115 Strategic Plan for Performance Audit, 15
Prioritization of Assignments, 113 Strategy risk, 98
Probability Impact Matrix, 109 Supreme Audit Institution, ix
Professional secrecy, 93 Supreme Audit Institutions, ix, 5, 10, 13, 79, 91
Protocols for Audit, 32 Surveys, 40
Public Accounts Committee, 17, 68, 75, 83 Template for Assignment Audit Plan, 29
Public Sector Auditing, 79 Template of PSR, 27
Quality Assurance, ix, 4, 68, 72, 75, 77, 79, 80, 81, 82, Three Es, 6
89, 139, 169, 174 Time Budget, 29, 118, 119
Quality Assurance of Performance Audit, 4 Time Value of Money, 53
Quality Assurance Review, ix, 68, 72, 75, 77, 80, 81, Timeliness, 20, 43, 112
82, 139, 174 Topical Sentence, 70, 142
Quality Control Committee, 68, 80 Tracking Recommendations, 84
Quality Control for SAIs, ISSAI, 93 Unnecessary Papers, 51
Quality Management Framework, 79, 80, 89 unusual values, 58

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Annex-V Client Satisfaction Survey

Using Prioritization Tool, 20 Working Papers, 47, 67, 140


Using Scoring Tool, 102, 104
Working Paper Files, 47, 50, 51

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