ML-1640 Series

ML-2240 Series

Mono Laser Printer

User’s Guide

imagine the possibilities

Thank you for purchasing a Samsung product. To
receive a more complete service, please register
your product at
www.samsung.com/global/register
features of your new laser product
Your new machine is equipped with a number of special features that improve the quality of the documents you print.
With the machine, you can:

SPECIAL FEATURES
Print with excellent quality and speed Save time and money
• You can print with a resolution of up to 1200*600 dpi. • To save paper, you can print multiple pages on one single
sheet of paper.
• Your machine prints A4-sized paper at up to 16 ppm,(ML-
1640 series), 22 ppm (ML-2240 series) and lettersized • This machine automatically conserves electricity by
paper at up to 17ppm (ML-1640 series), 23ppm(ML-2240 substantially reducing power consumption when not in use.
.

series).
Print in various environments
Handle many different types of printable material • You can print with Windows 2000 and Windows XP/2003/
• The 150-sheet tray supports plain paper in various sizes, Vista as well as Linux and Macintosh systems.
letterhead, envelopes, labels, custom-sized media, • Your machine is equipped with a USB interface.
postcards, and heavy paper.

Create professional documents

• Print watermarks. You can customize your documents with
words, such as “Confidential”. See Software section.
• Print posters. The text and pictures of each page of your
document are magnified and printed across the sheet of
paper and can then be taped together to form a poster. See
Software section.
• You can use preprinted forms and letterhead with plain
paper. See Software section.

2_Features of your new laser product

FEATURES BY MODELS
The machine is designed to support all of your document needs.
Basic features of this machine include;

FEATURES ML-1640 ML-2240

USB 2.0 Full speed

Duplex (2-sided) printing (Manual)

( : Included)

ABOUT THIS USER’S GUIDE

This user’s guide provides information about basic understanding of the machine as well as detailed explanation on each step during the actual usage. Both novice
users and professional users can refer to this guide for installing and using the machine.
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• The explanation in this user guide is mainly based on ML-2240 Series. Some illustrations might be different for ML-1640 Series.
Following table offers the conventions of this guide:

CONVENTION DESCRIPTION EXAMPLE

Bold Used for texts on the display or actual prints on the machine. Start

Note Used to provide additional information or detailed specification of the machine The date format may differ from
function and feature. country to country

Caution Used to give users information to protect the machine from possible mechanical Do not touch the green underside of
damage or malfunction. the toner cartridge.

Footnote Used to provide more detailed information on certain words or a phrase. a. pages per minute

(See page 1 for more Used to guide users to the reference page for the additional detailed information. (See page 1 for more information)
information)

Features of your new laser product_3

FINDING MORE INFORMATION
You can find information for setting up and using your machine from the following resources, either as a print-out or onscreen.

Quick Install Guide Provides information on setting up your machine and this requires that you follow the instructions in the guide to prepare the machine.

Online User’s Guide Provides you with step-by-step instructions for using your machine’s full features, and contains information for maintaining your
machine, troubleshooting, and installing accessories.
This user’s guide also contains a Software section to provide you with information on how to print documents with your machine in
various operating systems, and how to use the included software utilities.
You can access the user’s guide in other languages from the Manual folder on the printer software CD.

Printer Driver Help Provides you with help information on printer driver properties and instructions for setting up the properties for printing. To access a
printer driver help screen, click Help from the printer properties dialog box.

Samsung website If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Samsung website,
www.samsungprinter.com.

4_Features of your new laser product

safety information
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

What the icons and signs in this user’s guide mean:

Hazards or unsafe practices that may result in severe personal injury or death.
WARNING

Hazards or unsafe practices that may result in minor personal injury or property damage.
CAUTION

To reduce the risk of fire, explosion, electric shock, or personal injury when using your laser MFP, follow these basic safety
precautions:
CAUTION

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicitly.

Unplug the power plug from the wall socket.

Make sure the MFP is grounded to prevent electric shock.

Call the service center for help.

These warning signs are here to prevent injury to you and others. Follow them explicitly. After reading this section, keep it in a safe
place for future reference.
1. Read and understand all instructions.
2. Use common sense whenever operating electrical appliances.
3. Follow all warnings and instructions marked on the machine and in the literature accompanying the machine.
4. If an operating instruction appears to conflict with safety information, heed the safety information. You may have misunderstood the
operating instruction. If you cannot resolve the conflict, contact your sales or service representative for assistance.
5. Unplug the machine from the AC wall socket before cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for
cleaning.
6. Do not place the machine on an unstable cart, stand or table. It may fall, causing serious damage.
7. Your machine should never be placed on, near or over a radiator, heater, air conditioner or ventilation duct.
8. Do not allow anything to rest on the power cable. Do not locate your machine where the cords will be abused by persons walking on
them.
9. Do not overload wall outlets and extension cords. This can diminish performance, and may result in the risk of fire or electric shock.
10. Do not allow pets to chew on the AC power or PC interface cords.
11. Never push objects of any kind into the machine through case or cabinet openings. They may touch dangerous voltage points,
creating a risk of fire or shock. Never spill liquid of any kind onto or into the machine.
12. To reduce the risk of electric shock, do not disassemble the machine. Take it to a qualified service technician when repair work is
required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly could cause
electric shock when the unit is subsequently used.

Safety information_5
 13. Unplug the machine from the PC and AC wall outlet, and refer servicing to qualified service personnel under the following conditions:
• When any part of the power cord, plug, or connecting cable is damaged or frayed.
• If liquid has been spilled into the machine.
• If the machine has been exposed to rain or water.
• If the machine does not operate properly after instructions have been followed.
• If the machine has been dropped, or the cabinet appears damaged.
• If the machine exhibits a sudden and distinct change in performance.
14. Adjust only those controls covered by the operating instructions. Improper adjustment of other controls may result in damage, and
may require extensive work by a qualified service technician to restore the machine to normal operation.
15. Avoid using this machine during a lightning storm. There may be a remote risk of electric shock from lightning. If possible, unplug the
AC power for the duration of the lightning storm.
16. If you continuously print multiple pages, the surface of the output tray may become hot. Be careful not to touch the surface, and keep
children away from the surface.
17. The Power cord supplied with your machine should be used for safe operation. If you are using a cord which is longer than 2 m with
110 V machine, then it should be 16 AWGa or bigger.
18. SAVE THESE INSTRUCTIONS
19. This machine can be operated only in the country you have purchased. (Due to different voltage, frequency, telecommunication
configuration and etc)

a. AWG: American Wire Gauge

LASER SAFETY STATEMENT

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and
elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to
laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition.

WARNING
Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected beam, although invisible,
can damage your eyes.
When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons:

6_Safety information
OZONE SAFETY
During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is
advisable that the machine be operated in a well ventilated area.
If you need additional information about ozone, request your nearest Samsung dealer.

POWER SAVER
This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of time, power consumption is automatically lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
For more information on the ENERGY STAR program see http://www.energystar.gov

RECYCLING
Recycle or dispose of the packaging material for this product in an environmentally responsible manner.

CORRECT DISPOSAL OF THIS PRODUCT (WASTE ELECTRICAL & ELECTRONIC EQUIPMENT)

(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its
working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, separate this from other types of
wastes and recycle it responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and
how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed
with other commercial wastes for disposal.

RADIO FREQUENCY EMISSIONS

FCC Information to the User

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or experienced radio TV technician for help.
Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to oper-
ate the equipment.

Safety information_7
 Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la
norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.

REPLACING THE FITTED PLUG (FOR UK ONLY)

Important
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the
fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until
you have another fuse cover.
Contact the people from you purchased the machine.
The 13 amp plug is the most widely used type in the UK and should be suitable. However, some buildings (mainly old ones) do not have
normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug.
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug and you may receive an electric shock if you plug it into a socket.

Important warning:
You must earth this machine.
The wires in the mains lead have the following color code:
• Green and Yellow: Earth
• Blue: Neutral
• Brown: Live
If the wires in the mains lead do not match the colors marked in your plug, do the following:
You must connect the green and yellow wire to the pin marked by the letter “E” or by the safety ‘Earth symbol’ or colored green and yellow or
green.
You must connect the blue wire to the pin which is marked with the letter “N” or colored black.
You must connect the brown wire to the pin which is marked with the letter “L” or colored red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.

DECLARATION OF CONFORMITY (EUROPEAN COUNTRIES)

Approvals and Certifications

The CE marking applied to this product symbolizes Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/
68/EEC Directives of the European Union as of the dates indicated:
January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic
compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of
their conformity.
A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd.
representative.

8_Safety information
Safety information_9
contents
2 Features of your new laser product
5 Safety information

INTRODUCTION 12 Printer overview

12 Front view
12 12
13
14
Rear view
Control panel overview
Understanding the control panel
14 On-Line LEDs
14 Cancel button
14 Supplied software
15 Printer driver features
15 Printer driver

GETTING STARTED 16 Setting up the hardware

16 Printing a demo page
16 16
16
17
System requirements
Windows
Linux
17 Macintosh
17 Installing the software

SELECTING AND LOADING PRINT MEDIA 19 Selecting print media

20 Specifications on print media
19 21
22
22
Guidelines for special print media
Loading paper
Loading paper in the tray
23 Setting the paper size and type

BASIC PRINTING 24 Printing a document

24 Canceling a print job
24
MAINTENANCE 25 Cleaning your machine
25 Cleaning the outside
25 25
26
26
Cleaning the inside
Maintaining the cartridge
Toner cartridge storage
26 Expected cartridge life
26 Redistributing toner
28 Replacing the toner cartridge

10_Contents
contents
TROUBLESHOOTING 30 Tips for avoiding paper jams
30 Clearing paper jams
30 30
31
32
In the paper exit area
In the paper feed area
Around the toner cartridge
32 Solving other problems
32 Paper feeding
33 Printing problems
35 Printing quality problems
37 Common Windows problems
37 Common Linux problems
38 Common Macintosh problems

ORDERING SUPPLIES AND ACCESSORIES 39 Supply

39 Maintenance parts
39 39 How to purchase

SPECIFICATIONS 40 ML-1640 Series specifications

41 ML-2240 Series Specifications
40
GLOSSARY

42
INDEX

46
CONTACT SAMSUNG WORLDWIDE

47

Contents_11
introduction
These are the main components of your machine:
This chapter includes:
• Printer overview • Supplied software
• Control panel overview • Printer driver features
• Understanding the control panel

The illustrations of the machine are based on ML-2240 series. ML-1640 series does not have a manual tray.

PRINTER OVERVIEW
Front view 9 Manual traya
‘

10 Rear guides

11 Paper covera

12 Side guides

a. ML-2240 only.

Rear view

1 USB port

Top cover 2 Power switch

1

Output tray (face down) 3 Power receptacle

2

3 Output support

4 Control panel

5 Front cover handle

6 Front cover

7 Paper input tray

8 Toner cartridge

12 _Introduction
CONTROL PANEL OVERVIEW

1 Status LED Shows the status of your machine. (See "Understanding the control panel" on page 14 for more information.)

Cancel Stops an operation at any time and there are more functions. (See "Understanding the control panel" on page 14 for more
information.)
2

Introduction_ 13
UNDERSTANDING THE CONTROL PANEL SUPPLIED SOFTWARE
The color of the status and toner LED indicates the machine's current You must install the printer software using the supplied CD after you have
status. set up your machine and connected it to your computer. CD provides you
with the following software.
On-Line LEDs
CD CONTENTS
STATUS DESCRIPTION
Printer Windows • Printer driver: Use this driver to take full
Green On The machine is warming up software CD advantage of your printer’s features.
or ready to receive the data. • Smart Panel: This program allows you to
monitor the machine’s status and alerts
Blinking The machine is printing data. you when an error occurs during printing.

Toner/Error LEDs Linux • Printer driver: Use this driver to run

your machine from a Linux computer
STATUS DESCRIPTION and print documents.
• Smart Panel: This program allows you
Red On • The machine is experiencing an error, such as to monitor the machine’s status and
open cover, paper empty, toner exhausted, alerts you when an error occurs during
installer error, or invalid error. printing.
• The machine is experiencing a service
required error, such as LSU error, or fuser Macintosh • Printer driver: Use this driver to run
error. Contact your sales or service your machine from a Macintosh
representative. computer and print documents.
• Smart Panel: This program allows you
Blinking The toner is low, replace the toner soon. to monitor the machine’s status and
alerts you when an error occurs during
Rapidly The toner is empty, replace the toner soon. printing.
Blinking

Orange On The machine is experiencing an error such as

jammed paper.
]

All printing errors will be appear in the Smart Panel program window.

Cancel button
STATUS LED DESCRIPTION
Printing demo page In ready mode, press and hold this
button until the status LED blinks, and
release.
Canceling print job Press this button during printing. The
red LED blinks while the print job is
cleared from both the machine and
the computer, and then the machine
returns to ready mode. This may take
some time depending on the size of
the print job.
Manual print Press this button during printing. The
On Line/Error LED blinks while the
print job is cleared from both the
machine
and the computer, and then return to
ready mode. This may take some time
depending on the size of the print job.
In Manual Feed mode, you can’t
cancel the print job by pressing this
button.

14 _Introduction
PRINTER DRIVER FEATURES
Your printer drivers support the following standard features:
• Paper orientation, size, source and media type selection
• Number of copies
In addition, you can use various special printing features. The following
table shows a general overview of features supported by your printer
drivers:

Printer driver
FEATURE WINDOWS LINUX MACINTOSH

Machine quality option O O O

Poster printing O X X

Multiple pages per sheet O O (2, 4) O (2, 4, 6, 9, 16)

(N-up)

Fit to page printing O X O

Scale printing O X O

Watermark O X X

Overlay O X X

Toner Save O X X

Duplex (Manual) O X X

Introduction_ 15
getting started
This chapter gives you step-by-step instructions for setting up the machine.
This chapter includes:
• Setting up the hardware • System requirements
• Printing a demo page • Installing the software

SETTING UP THE HARDWARE 7. Turn the machine on.

When you move the machine, do not tilt or turn it upside down.
This section shows the steps to set up the hardware which is explained in Otherwise, the inside of the machine may be contaminated by toner,
the Quick Install Guide. Make sure you read Quick Install Guide and which can cause damage to the machine or bad print quality.
complete following steps.
1. Select a stable location.
Select a level, stable place with adequate space for air circulation. Allow PRINTING A DEMO PAGE
extra space to open covers and trays.
The area should be well-ventilated and away from direct sunlight or Print a demo page to make sure that the machine is operating correctly.
sources of heat, cold, and humidity. Do not set the machine close to the To print a demo page:
edge of your desk or table. In ready mode, press and hold the Cancel button for about 2 seconds.

SYSTEM REQUIREMENTS
Before you begin, ensure that your system meets the following
requirements:

Windows
Your machine supports the following Windows operating systems.

REQUIREMENT (RECOMMENDED)
OPERATING
SYSTEM FREE HDD
CPU RAM
SPACE

Windows Pentium II 400 MHz 128 MB 600 MB

2000 (Pentium III 933 MHz) (256 MB)

Windows XP Pentium III 933 MHz 128 MB 1.5 GB

(Pentium IV 1 GHz) (256 MB)
Printing is suitable for altitudes under 1,000 m (3,281 ft). Refer to the
altitude setting to optimize your printing. Place the machine on a flat and Windows Pentium III 933 MHz 128 MB 1.25 GB to
stable surface, not letting it lean more than 2 mm (0.08 inches). 2003 Server (Pentium IV 1 GHz) (512 MB) 2 GB
Otherwise, it may affect the printing quality.
Windows Pentium IV 4.3 GHz 512 MB 15 GB
Vista (1024 MB)

• Internet Explorer 6.0 or higher is the minimum requirement for all

Windows operating systems.
• Users who have an administrator right can install the software.

2. Unpack the machine and check all the enclosed items.

3. Remove the tape holding the machine tightly.
4. Install all four of the toner cartridge.
5. Load paper. (See "Loading paper" on page 22.)
6. Make sure that all the cables are connected to the machine.

16 _Getting started
Linux INSTALLING THE SOFTWARE
ITEM REQUIREMENTS You have to install the machine software for printing. The software includes
drivers, applications, and other user friendly programs.
Operating system RedHat 8.0 ~ 9.0 The following procedure is based on the Windows XP operating
Fedora Core 1, 2, 3, 4 system. The procedure and popup window which appear during the
Mandrake 9.2 ~ 10.1 installation may differ depending on the operating system, the printer
SuSE 8.2 ~ 9.2 feature, or the interface in use.
Ubuntu 6.0
1. Make sure that your machine is connected to the computer.
CPU Pentium IV 1 GHz or higher 2. Insert the Printer Software CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window
RAM 256 MB or higher appears.
If the installation window does not appear, click Start > Run. Type
Free HDD space 1 GB or higher X:\Setup.exe, replacing “X” with the letter which represents your drive
and click OK.
Connection USB interface, If you use Windows Vista, click Start > All Programs > Accessories >
Run, and type X:\Setup.exe.
Software Linux Kernel 2.4 or higher
If the AutoPlay window appears in Windows Vista, click Run Setup.exe
Glibc 2.2 or higher
in Install or run program field, and click Continue in the User Account
CUPS
Control window.
3. Click Next.
Macintosh

ITEM REQUIREMENTS

Operating system MacGOS X 10.3~10.5

CPU Intel processor

Power PC G4/G5

RAM 512 MB for an Intel-based Mac,

128 MB for a Power PC based Mac

Free HDD space 1 GB

Connection USB interface,

• The window above may slightly differ, if you are reinstalling the
driver.
• View User’s Guide: Allows you to view the User’s Guide. If your
computer does not have Adobe Acrobat, clicking on this button will
automatically install Adobe Acrobat Reader for you, and then open
the User’s Guide.

Getting started_ 17
4. Select Typical, and then click Next.

5. After the installation is finished, a window appears asking you to print a

test page and to register yourself as a user of Samsung machines in
order to receive information from Samsung. If you desire, select the
corresponding checkbox(es) and click Finish.
• If your machine does not work properly after the installation, try
to reinstall the printer driver. See Software section.
• During the printer driver installation process, the driver installer
detects the location information for your operating system and
sets the default paper size for your machine. If you use a
different Windows location, you must change the paper size to
match the paper you usually use. Go to printer properties to
change the paper size after installation is complete.

18 _Getting started
selecting and loading print media
This chapter introduces you how to load originals and print media into your machine.
This chapter includes:
• Selecting print media • Setting the paper size and type
• Loading paper

The illustrations of the machine are based on ML-2240 series. ML-1640 series does not have a manual tray.

SELECTING PRINT MEDIA

You can print on a variety of print media, such as plain paper, envelopes,
labels, and transparencies. Always use print media that meet the guidelines
for use with your machine. Print media that does not meet the guidelines
outlined in this user’s guide may cause the following problems:
• Poor print quality
• Increased paper jams
• Premature wear on the machine.
Properties, such as weight, composition, grain, and moisture content, are
important factors that affect the machine’s performance and the output
quality. When you choose print materials, consider the following:
• The type, size and weight of the print media for your machine are
described later in this section.
• Desired outcome: The print media you choose should be appropriate for
your project.
• Brightness: Some print media are whiter than others and produce
sharper, more vibrant images.
• Surface smoothness: The smoothness of the print media affects how
crisp the printing looks on the paper.
• Some print media may meet all of the guidelines in this section and
still not produce satisfactory results. This may be the result of
improper handling, unacceptable temperature and humidity levels,
or other variables over which Samsung has no control.
• Before purchasing large quantities of print media, ensure that it
meets the requirements specified in this user’s guide.

Using print media that does not meet these specifications may cause
problems, requiring repairs. Such repairs are not covered by
Samsung’s warranty or service agreements.

Selecting and loading print media_ 19

Specifications on print media

TYPE SIZE DIMENSIONS WEIGHTA CAPACITYB

Plain paper Letter 216 x 279 mm (8.5 x 11 inches) • 60 to 90 g/m2 (16 to 24 lb bond) for • 150 sheets of 75 g/m2 (20 lb
the tray bond) paper for the tray
Legal 216 x 356 mm (8.5 x 14 inches) • 60~165 g/m2 (16 to 43 lb bond) for • 1 sheet for manual feeding in
manual feeding in the try the tray
Folio 216 x 330 mm (8.5 x 13 inches)

A4 210 x 297 mm (8.26 x 11.69 inches)

Oficio 216 x 343 mm (8.5 x 13.5 inches)

JIS B5 182 x 257 mm (7.16 x 10.11 inches)

ISO B5 176 x 250 mm (6.93 x 9.84 inches)

Executive 184 x 267 mm (7.25 x 10.5 inches)

A5 148 x 210 mm (5.82 x 8.26 inches)

A6 105 x 148 mm (4.13 x 5.82 inches)

Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) 75 to 90 g/m2 (20 to 24 lb bond)

No. 10 105 x 241 mm (4.12 x 9.5 inches)

DL 110 x 220 mm (4.33 x 8.66 inches)

C5 162 x 229 mm (6.37 x 9.01 inches)

C6 114 x 162 mm (4.48 x 6.38 inches) 1 sheet for manual feeding in

the tray
Thick paper Refer to the Plain Refer to the Plain paper section 90 to 1W\ g/m2 (24 to 28 lb bond)
paper section

Labelsc Letter, A4 Refer to the Plain paper section 120 to 150 g/m2 (32 to 40 lb bond)

Transparency Letter, A4 Refer to the Plain paper section 138 to 146 g/m2 (37 to 39 lb bond)

Card stock Post card 101.6 x 152.4 mm (4 x 6 inches) 90 to 163 g/m2 (24 to 43 lb bond)

Minimum size (custom) 76 x 127 mm (3 x 5 inches) 60 to 165 g/m2 (16 to 43 lb bond)

Maximum size (custom) 216 x 356 mm (8.5 x 14 inches)

a. If media weight is over 90 g/m2 (24 lb bond), load a paper into the tray one by one.
b. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
c. Smoothness: 100 to 250 (sheffield)

20 _Selecting and loading print media

Guidelines for special print media MEDIA TYPE GUIDELINES

MEDIA TYPE GUIDELINES Labels • To avoid damaging the machine, use only labels
designed for use in laser machines.
Envelopes • Successful printing on envelopes depends upon the - When selecting labels, consider the following
quality of the envelopes. When selecting envelopes, factors:
consider the following factors: - Adhesives: The adhesive material should be
- Weight: The weight of the envelope paper should stable at your machine’s fusing temperature.
not exceed 90 g/m2 or jamming may occur. Check your machine’s specification to view the
- Construction: Prior to printing, envelopes should fusing temperature, see page 40.
lie flat with less than 6 mm curl, and should not - Arrangement: Only use labels with no exposed
contain air. backing between them. Labels can peel off sheets
- Condition: Envelopes should not be wrinkled, that have spaces between the labels, causing
nicked, or otherwise damaged. serious jams.
- Temperature: You should use envelopes that are - Curl: Prior to printing, labels must lie flat with no
compatible with the heat and pressure of the more than 13 mm of curl in any direction.
machine during operation. - Condition: Do not use labels with wrinkles,
• Use only well-constructed envelopes with sharp and bubbles, or other indications of separation.
well creased folds. • Make sure that there is no exposed adhesive
• Do not use stamped envelopes. material between labels. Exposed areas can cause
• Do not use envelopes with clasps, snaps, windows, labels to peel off during printing, which can cause
coated lining, self-adhesive seals, or other synthetic paper jams. Exposed adhesive can also cause
materials. damage to machine components.
• Do not use damaged or poorly made envelopes. • Do not run a sheet of labels through the machine
• Be sure the seam at both ends of the envelope more than once. The adhesive backing is designed
extends all the way to the corner of the envelope. for only a single pass through the machine.
• Do not use labels that are separating from the
backing sheet or are wrinkled, bubbled, or otherwise
damaged.

Card stock or • Do not print on media smaller than 76 mm wide or

custom-sized 127 mm long.
materials • In the software application, set margins at least
6.4 mm away from the edges of the material.

Transparencies • To avoid damaging the machine, use only

transparencies designed for use in laser printers.
1 Acceptable • Transparencies used in the machine must be able
2 Unacceptable to withstand 180 °C, the machine’s fusing
temperature.
• Envelopes with a peel-off adhesive strip or with • Place them on a flat surface after removing them
more than one flap that folds over to seal must use from the machine.
adhesives compatible with the machine’s fusing • Do not leave them in the paper tray for long periods
temperature for 0.1 second. Check your machine’s of time. Dust and dirt may accumulate on them,
specification to view the fusing temperature, see resulting in spotty printing.
page 40. The extra flaps and strips might cause • To avoid smudging caused by fingerprints, handle
wrinkling, creasing, or jams, and may even damage them carefully.
the fuser. • To avoid fading, do not expose printed
• For the best print quality, position margins no closer transparencies to prolonged sunlight.
than 15 mm from the edges of the envelope. • Ensure that transparencies are not wrinkled, curled,
• Avoid printing over the area where the envelope’s or have any torn edges.
seams meet.

Selecting and loading print media_ 21

 MEDIA TYPE GUIDELINES
LOADING PAPER
Preprinted paper • Letterhead must be printed with heat-resistant ink Loading paper in the tray
that will not melt, vaporize, or release hazardous Load the print media you use for the majority of your print jobs in the tray.
emissions when subjected to the machine’s fusing The tray can hold a maximum of 150 sheets of 75 g/m2 (20 lb bond) plain
temperature for 0.1 second. Check your machine’s paper.
specification to view the fusing temperature, see 1. Grasp the paper input tray and pull it toward you to open. Pinch the rear
page 40.
• Letterhead ink must be non-flammable and should guide and pull it out to extend the tray.
not adversely affect printer rollers.
• Forms and letterhead should be sealed in a
moisture-proof wrapping to prevent changes during
storage.
• Before you load preprinted paper, such as forms
and letterhead, verify that the ink on the paper is
dry. During the fusing process, wet ink can come off
preprinted paper, reducing print quality.
z

Using photographic paper or coated paper may cause problems,

requiring repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.

Because the machine is very light, it may be moved when you use it;
for example, when opening/closing the tray or installing/removing the
toner cartridge. Be careful not to move the machine.
2. Prepare a stack of paper for loading by flexing or fanning them back and
forth. Straighten the edges on a level surface.

3. Load paper with the print side facing up. Make sure that all four corners
are flat in the tray.

Pay attention not to overload paper. Paper overloading may

cause paper jams.

22 _Selecting and loading print media

4. Pinch the rear guide to adjust for the paper length and pinch the side SETTING THE PAPER SIZE AND TYPE
guide and slide it to the left flush against the paper.
After loading paper in the paper tray, you need to set the paper size and
type using the printer driver. Follow these steps to make your changes
permanent.
The following procedure is for Windows XP. For other Windows OS,
refer to the corresponding Windows User's Guide or online help.
1. Click the Start button on the computer screen.
2. Select Printers and Faxes.
3. Right-click on the printer driver icon and select Printing Preferences.
4. Click the Paper tab, and change the settings on Paper Options.
5. Click OK.

• Do not push the width guide far enough to cause the material to
warp.
• If you do not adjust the width guide, it may cause paper jam.

5. If necessary, close the paper cover to keep the paper loaded in the tray
from dust.

Selecting and loading print media_ 23

basic printing
This chapter explains common printing tasks.
This chapter includes:
• Printing a document • Canceling a print job

PRINTING A DOCUMENT
Your machine allows you to print from various Windows, Macintosh, or
Linux applications. The exact steps for printing a document may vary
depending on the application you use.
For details about printing, see the Software secion.

CANCELING A PRINT JOB

If the print job is waiting in a print queue or print spooler, such as the printer
group in Windows, delete the job as follows:
1. Click the Windows Start menu.
2. For Windows 2000, select Settings and then Printers.
For Windows XP/2003, select Printers and Faxes.
For Windows Vista, select Control Panel > Hardware and Sound >
Printers.
3. Double-click the Samsung ML-2240 Series icon.
4. From the Document menu, select Cancel.
You can also access this window by simply double-clicking the printer
icon at the bottom right corner of the Windows desktop.

You can also cancel the current job by pressing Cancel on the control
panel.

24 _Basic printing
maintenance
This chapter provides information for maintaining your machine and the toner cartridge.
This chapter includes:
• Cleaning your machine • Replacing the toner cartridge
• Maintaining the cartridge

The illustrations of the machine are based on ML-2240 series. ML-1640 series does not have a manual tray.

CLEANING YOUR MACHINE 3. Pull the toner cartridge out and remove it from the machine.

To maintain print quality, follow the cleaning procedures below each time
the toner cartridge is replaced or if print quality problems occur.
• Cleaning the cabinet of the machine with cleaning materials
containing large amounts of alcohol, solvent, or other strong
substances can discolor or distort the cabinet.
• If your machine or its surrounding is contaminated with toner, we
recommend you to use cloth or tissue dampened with water to
clean it. If you use a vacuum cleaner, toner blown into the air may
be harmful.

Cleaning the outside

Clean the cabinet of the machine with a soft lint-free cloth. You can dampen
the cloth slightly with water, but be careful not to let any water drip onto or
into the machine.

Cleaning the inside Because the machine is very light, it may be moved when you use it;
During the printing process, paper, toner, and dust particles can accumulate for example, when opening/closing the tray or installing/removing the
inside the machine. This buildup can cause print quality problems, such as toner cartridge. Be careful not to move the machine.
toner specks or smearing. Cleaning the inside of the machine clears or
reduces these problems.
4. Remove the manual tray by pulling it out.
1. Turn the machine off and unplug the power cord, then wait for the
machine to cool down. ML-1640 series does not have a manual tray, go to step 5.
2. Open the front cover.

Maintenance_ 25
5. With a dry, lint-free cloth, wipe away any dust and spilled toner from the 7. After inserting the manual tray and the toner cartridge, close the cover.
toner cartidge area and the toner cartridge cavity. Make sure that the cover is securely closed. If it is not firmly closed,
printing errors may occur when you print.
If it is not firmly closed, printing errors may occur when you print.

To prevent damage to the toner cartridge, do not expose it

to light for more than few minute. Cover it with a piece of paper, if
necessary. Also, do not touch the black transfer roller inside the
machine. 8. Plug in the power cord, and turn the machine on.
6. Locate the long strip of glass (LSU) inside the top of the cartridge
compartment, and gently swab the glass to see if dirt turns the white MAINTAINING THE CARTRIDGE
cotton black.
Toner cartridge storage
To get the most from the toner cartridge, keep the following guidelines in
mind:
• Do not remove the toner cartridge from its package until ready for use.
• Do not refill the toner cartridge. The machine warranty does not cover
damage caused by using a refilled cartridge.
• Store toner cartridges in the same environment as your machine.
• To prevent damage to the toner cartridge, do not expose it to light for
more than a few minutes.

26 _Maintenance
Expected cartridge life 2. Pull the toner cartridge out and remove it from the machine.
The life of the toner cartridge yield depends on the amount of toner that print
jobs require. The actual number may also be different depending on the
print density of the pages you print on, and the number of pages may be
affected by operating environment, printing interval, media type, and media
size. If you print a lot of graphics, you may need to change the cartridge
more often.

Redistributing toner
When a toner is low, faded or light areas may appear. You can temporarily
improve print quality by redistributing the toner.
1. Open the front cover.

• Avoid reaching too far into the machine. The fusing area may be
hot.
• To prevent damage to the toner cartridge, do not expose it to light
for more than few minutes.

• Do not touch the green surface (or sky blue), the OPC drum, with
your hands or any other material. Use the handle on the cartidge
to avoid touching this area.
• Be careful not to expose the green surface (or sky blue), the OPC
drum, into light. This will cause damage to the OPC drum. Cover
the toner cartridge’s OPC drum with paper to avoid damaging it
from the light.
• Do not turn the toner cartridge over.

Because the machine is very light, it may be moved when you use it;
for example, when opening/closing the tray or installing/removing the
toner cartridge. Be careful not to move the machine.
3. Gently shake the toner cartridge from side to side five or six times to
redistribute the toner.

If toner gets on your clothing, wipe it off with a dry

cloth and wash it in cold water. Hot water sets toner into
fabric.

Maintenance_ 27
4. Reinsert the toner cartridge into the machine. Ensure that the toner REPLACING THE TONER CARTRIDGE
cartridge snaps into place.
When the status LED lights red, it means the machine cartidge is totally
exhausted. Your machine stops printing.
Also, the Smart Panel program window appears on the computer telling you
to replace the cartridge.
At this stage, the toner cartridge needs to be replaced. Check the type of
toner cartridge for your machine. (See "Supply" on page 39.)
1. Turn the machine off, then wait a few minutes for the machine to cool.
2. Grasp the front cover and pull it toward you to open.

5. Close the front cover. Make sure that the cover is securely closed. If it is
not firmly closed, printing errors may occur when you print.

Because the machine is very light, it may be moved when you

use it; for example, when opening/closing the tray or installing/
removing the toner cartridge. Be careful not to move the machine.
3. Remove the toner cartridge from its bag and remove the cap protecting
the cartridge by pulling the packing tape.

• Do not touch the green surface (or sky blue), the OPC drum,
with your hands or any other material. Use the handle on the
cartidge to avoid touching this area.
• Be careful not to expose the green surface (or sky blue), the
OPC drum, into light.GThis will cause damage to the OPC
drum. Cover the toner cartridge’s OPC drum with paper to
avoid damaging it from the light.
• Do not turn the toner cartridge over.

28 _Maintenance
4. Holding both handles on the toner cartridge, thoroughly rock it from side 6. Unfold the toner cartridge handle and grasp it. Insert the cartridge in the
to side to evenly distribute the toner. machine until it snaps into place.

If toner gets on your clothing, wipe it off with a dry cloth and wash
it in cold water. Hot water sets toner into fabric.
• Don't use sharp objects, such as a knife or scissors, to open
the toner cartridge package. You could damage the surface of
the toner cartridge.
• To prevent damage, do not expose the toner cartridge to light
for more than a few minutes. Cover it with a piece of paper to
protect it if necessary. Carefully insert or pull out the toner cartridge not to scratch
against the machine.
5. Locate the cartridge slots inside the machine, one on each side.
• Do not touch the green surface (or sky blue), the OPC drum,
with your hands or any other material. Use the handle on the
cartidge to avoid touching this area.
• Be careful not to expose the green surface (or sky blue), the
OPC drum, into light.GThis will cause damage to the OPC
drum.GCover the toner cartridge’s OPC drum with paper to
avoid damaging it from the light.
• Do not turn the toner cartridge over.
7. Close the front cover. Make sure that the cover is securely closed. If the
cover is not firmly closed, printing errors may occur when you print.

Average yield for a new toner cartridge is 1,500 standard pages in

accordance with the ISO/IEC 19752 standard. (Average yield for the
original toner cartridge supplied with the machine is 700 standard
pages.)

Maintenance_ 29
troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
• Tips for avoiding paper jams • Solving other problems
• Clearing paper jams

The illustrations of the machine are based on ML-2240 series. ML-1640 series does not have a manual tray.

TIPS FOR AVOIDING PAPER JAMS CLEARING PAPER JAMS

By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs, follow the steps outlined on page 30.
In the paper exit area
• Follow the procedures on page 22. Ensure that the adjustable guides Paper jams in this area may result in loose toner on the
are positioned correctly. page. If you get any toner on your clothes, wash them in cold
• Do not overload the tray. Ensure that the paper level is below the paper water as hot water will set the toner into the fabric.
capacity mark on the inside of the tray.
• Do not remove paper from the tray while your machine is printing.
1. If the paper jams as it exits to the output tray and a long portion of the
• Flex, fan, and straighten paper before loading.
paper is visible, pull the paper straight out.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media. (See "Setting the paper size and
type" on page 23.)
• Ensure that the recommended side of the print media is facing up in the
tray.

If a paper jam occurs, the error LED on the control panel lights orange. Find
and remove the jammed paper.
To resume printing after clearing paper jams, you must open and close the
front cover.

When you pull the jammed paper, if there is resistance and the paper
does not move immediately, stop pulling. Continue with the next step.

30 _Troubleshooting
2. Open the top cover and the inner cover. 4. Close the inner cover and the top cover. Printing resumes automatically.

Failed pages will not reprint. Try printing the pages.

• When removing the jammed paper, be careful not to touch the
heat roller (located underneath the inner cover). It is hot and
could cause burns! In the paper feed area
• The top and inner cover themselves may also be hot due to 1. Remove any misfeed paper by pulling it out by the visible edge from the
the heat roller. Allow the machine to cool before opening the tray. Make sure that all of the paper is properly aligned in the tray.
covers.
3. Loosen the paper if it is caught in the heat rollers. Then pull the paper
gently out.

2. Open and close the front or top cover to resume printing the
document from failed pages.

Troubleshooting_ 31
Around the toner cartridge 3. Gently pull the paper toward you.
1. Open the front cover.

2. Pull the toner cartridge out and remove it from the machine. 4. Check that there is no other paper in the machine.
5. Reinstall the toner cartridge and close the front cover. Your machine
resumes printing the document from failed pages.

SOLVING OTHER PROBLEMS

The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, call for service.

Paper feeding
CONDITION SUGGESTED SOLUTIONS

Paper is jammed Clear the paper jam. See page 30.

during printing.

Paper sticks • Ensure there is not too much paper in the tray.
together. The tray can hold up to 150 sheets of paper,
depending on the thickness of your paper.
• Do not touch the green surface (or sky blue), the OPC drum, • Make sure that you are using the correct type
with your hands or any other material. Use the handle on the of paper. See page 23.
cartidge to avoid touching this area. • Remove paper from the tray and flex or fan the
• Be careful not to expose the green surface (or sky blue), the paper.
OPC drum, into light.This will cause damage to the OPC • Humid conditions may cause some paper to
drum.Cover the toner cartridge’s OPC drum with paper to stick together.
avoid damaging it from the light.
• Do not turn the toner cartridge over. Multiple sheets of • Different types of paper may be stacked in the
paper do not feed. tray. Load paper of only one type, size, and
weight.
• If multiple sheets have caused a paper jam,
clear the paper jam. See page 30.

Paper does not feed • Remove any obstructions from inside the
into the machine. machine.
• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove
excess paper from the tray.
• The paper is too thick. Use only paper that
meets the specifications required by the
machine. See page 19.

32 _Troubleshooting
 Printing problems
CONDITION SUGGESTED SOLUTIONS

The paper keeps • There is too much paper in the tray. Remove POSSIBLE
CONDITION SUGGESTED SOLUTIONS
jamming. excess paper from the tray. If you are printing CAUSE
on special materials, load only one size of print
media at a time in the tray. The machine The machine is not Check the power cord
• An incorrect type of paper is being used. Use does not print. receiving power. connections. Check the
power switch and the power
only paper that meets the specifications source.
required by the machine. See page 20.
• There may be debris inside the machine. Open The machine is not Select Samsung ML-2240
the front cover and remove the debris. selected as the Series as your default printer
default printer. in your Windows.
Envelopes skew or Ensure the paper guides are against both sides of
fail to feed correctly. the envelopes. • Check the machine for the following:
• The front cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam. See page
30.
• No paper is loaded. Load paper. See page 22.
• The toner cartridge is not installed. Install the
toner cartridge.
• If a system error occurs, contact your service
representative.

The connection Disconnect the printer cable

cable between the and reconnect it.
computer and the
machine is not
connected properly.

The connection If possible, attach the cable

cable between the to another computer that is
computer and the working properly and print a
machine is job. You can also try using a
defective. different printer cable.

The port setting is Check the Windows printer

incorrect. setting to make sure that the
print job is sent to the correct
port. If the computer has
more than one port, make
sure that the machine is
attached to the correct one.

The machine may Check the printer properties

be configured to ensure that all of the print
incorrectly. settings are correct.

The printer driver Repair the printer software.

may be incorrectly See the Software section.
installed.

The machine is Check the LEDs status on

malfunctioning. the control panel to see if the
machine is indicating a
system error.

The machine The paper source For many software

selects print selection in the applications, the paper
materials from printer properties source selection is found
the wrong paper may be incorrect. under the Paper tab within
source. the printer properties. Select
the correct paper source.
See the printer driver help
screen.

Troubleshooting_ 33
 POSSIBLE POSSIBLE
CONDITION SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS
CAUSE CAUSE

A print job is The job may be very Reduce the complexity of the Your machine The oil used to It is a temporary issue.
extremely slow. complex. page or try adjusting the print has an odd smell protect the fuser is
quality settings. during initial evaporating.
use.
Half the page is The page orientation Change the page orientation
blank. setting may be in your application. See the The print quality The resolution of the Reduce the photo size. If you
incorrect. printer driver help screen. of photos is not photo is very low. increase the photo size in the
good. Images software application, the
The paper size and Ensure that the paper size in resolution will be reduced.
the paper size the printer driver settings are not clear.
settings do not matches the paper in the
match. tray. Before printing, Using damp paper This is not a problem. Just
Or, ensure that the paper the machine can cause vapor keep printing.
size in the printer driver emits vapor near during printing.
settings matches the paper the output tray.
selection in the software
application settings you use.

The machine The printer cable is Disconnect the printer cable

prints, but the loose or defective. and reconnect. Try a print job
text is wrong, that you have already printed
garbled, or successfully. If possible,
incomplete. attach the cable and the
machine to another computer
and try a print job that you
know works. Finally, try a
new printer cable.

The wrong printer Check the application’s

driver was selected. printer selection menu to
ensure that your machine is
selected.

The software Try printing a job from

application is another application.
malfunctioning.

The operating Exit Windows and reboot the

system is computer. Turn the machine
malfunctioning. off and then back on again.

Pages print, but The toner cartridge Redistribute the toner, if

are blank. is defective or out of necessary. See page 27.
toner. If necessary, replace the
toner cartridge.

The file may have Check the file to ensure that

blank pages. it does not contain blank
pages.

Some parts, such as Contact a service

the controller or the representative.
board, may be
defective.

The machine Incompatibility Printing the PDF file as an

does not print between the PDF image may solve this
PDF file file and the Acrobat problem. Turn on Print As
correctly. Some products. Image from the Acrobat
parts of printing options.
graphics, text, or It will take longer to
illustrations are print when you print a
missing. PDF file as an image.

34 _Troubleshooting
Printing quality problems CONDITION SUGGESTED SOLUTIONS
If the inside of the machine is dirty or paper has been loaded improperly,
you may notice a reduction in print quality. See the table below to clear the White Spots White spots appear on the page:
problem. • The paper is too rough and a lot of dirt from the
paper falls to the inner devices within the
CONDITION SUGGESTED SOLUTIONS machine, which means the transfer belt may be
dirty. Clean the inside of your machine. Contact
Light or faded print If a vertical white streak or faded area appears on a service representative.
the page: • The paper path may need cleaning. Contact a
• The toner supply is low. You may be able to service representative.
temporarily extend the toner cartridge life. See
page 28. If this does not improve the print
quality, install a new toner cartridge.
• The paper may not meet paper specifications; Vertical lines If white vertical streaks appear on the page:
for example, the paper is too moist or too • The surface of the LSU part inside the machine
rough. See page 19. may be dirty. Clean the LSU by opening and
• If the entire page is light, the print resolution closing the front cover several times and if the
setting is too low. Adjust the print resolution. problem still occurs call the contact a service
See the help screen of the printer driver. representative.
• A combination of faded or smeared defects
may indicate that the toner cartridge needs
cleaning.
• The surface of the LSU part inside the machine
may be dirty. Clean the LSU by opening and Black background If the amount of background shading becomes
closing the front cover several times and if the unacceptable:
problem still occurs call the contact a service • Change to a lighter weight paper. See page 19.
representative. • Check the machine’s environment: very dry
(low humidity) or high humidity (higher than
Toner specks • The paper may not meet specifications; for 80% RH) conditions can increase the amount
example, the paper is too moist or too rough. of background shading.
AaBbCc See page 19. • Remove the old toner cartridge and install a
• The paper path may need cleaning. See
AaBbCc "Cleaning the inside" on page 25.
new one. See page 28.
AaBbCc
AaBbCc Toner smear • Clean the inside of the machine. See page 25.
• Check the paper type and quality. See page 19.
AaBbCc • Remove the toner cartridge and install a new
one. See page 28.
Dropouts If faded areas, generally rounded, occur randomly
on the page:
• A single sheet of paper may be defective. Try
AaBbCc reprinting the job.
AaBbCc • The moisture content of the paper is uneven or
AaBbCc the paper has moist spots on its surface. Try a
different brand of paper. See page 19. Vertical repetitive If marks repeatedly appear on the printed side of
AaBbCc • The paper lot is bad. The manufacturing defects the page at even intervals:
AaBbCc processes can cause some areas to reject • The toner cartridge may be damaged. If a
toner. Try a different kind or brand of paper. repetitive mark occurs on the page, print a
• Change the printer option and try again. Go to cleaning sheet several times to clean the
printer properties, click Paper tab, and set type cartridge. After the printout, if you still have the
to Thick Paper. Refer to the Software section same problems, remove the toner cartridge and
for details. install a new one. See page 28.
If these steps do not correct the problem, contact a • Parts of the machine may have toner on them.
service representative. If the defects occur on the back of the page, the
problem will likely correct itself after a few more
pages.
• The fusing assembly may be damaged.
Contact a service representative.

Troubleshooting_ 35
 CONDITION SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS

Background scatter Background scatter results from bits of toner Back of printouts • Check for leaking toner. Clean the inside of the
randomly distributed on the printed page. are dirty machine. See page 25.
• The paper may be too damp. Try printing with a
different batch of paper. Do not open packages

A of paper until necessary so that the paper does

not absorb too much moisture.
• If background scatter occurs on an envelope,
change the printing layout to avoid printing over
areas that have overlapping seams on the
reverse side. Printing on seams can cause
problems.
• If background scatter covers the entire surface
area of a printed page, adjust the print Black pages • The toner cartridge may not be installed
resolution through your software application or properly. Remove the cartridge and reinsert it.
the printer properties. • The toner cartridge may be defective and need

A
replacing. Remove the toner cartridge and install
Misformed • If characters are improperly formed and a new one. See page 28.
characters producing hollow images, the paper stock may • The machine may require repair. Contact a
be too slick. Try a different paper. See page 19. service representative.

Loose toner • Clean the inside of the machine. See page 25.
• Check the paper type and quality. See page 19.
• Remove the toner cartridge and install a new
one. See page 28.
• If the problem persists, the machine may require
Page skew • Ensure that the paper is loaded properly. repair. Contact a service representative.
• Check the paper type and quality. See page 19.
AaBbC • Ensure that the paper or other material is loaded
AaBbCcc correctly and the guides are not too tight or too
loose against the paper stack.
AaBbC
AaBbCcc Character Voids Character voids are white areas within parts of
characters that should be solid black:
AaBbCc • If you are using transparencies, try another
type of transparency. Because of the

Curl or wave •
•

•
Ensure that the paper is loaded properly.
Check the paper type and quality. Both high
temperature and humidity can cause paper curl.
See page 19.
Turn over the stack of paper in the tray. Also try
A composition of transparencies, some character
voids are normal.
• You may be printing on the wrong surface of
the paper. Remove the paper and turn it
around.
• The paper may not meet paper specifications.
See page 19.
rotating the paper 180° in the tray.
Horizontal stripes If horizontally aligned black streaks or smears
appear:
• The toner cartridge may be installed
AaBbCc improperly. Remove the cartridge and reinsert
AaBbCc it.
Wrinkles or creases • Ensure that the paper is loaded properly. • The toner cartridge may be defective. Remove
• Check the paper type and quality. See page 19.
AaBbCc the toner cartridge and install a new one. See
• Turn over the stack of paper in the tray. Also try AaBbCc page 28.
rotating the paper 180° in the tray. AaBbCc • If the problem persists, the machine may
require repair. Contact a service
representative.

36 _Troubleshooting
 Common Linux problems
CONDITION SUGGESTED SOLUTIONS

Curl If the printed paper is curled or paper does not feed CONDITION SUGGESTED SOLUTIONS
into the machine:
• Turn over the stack of paper in the tray. Also try The machine does • Check if the printer driver is installed in your
rotating the paper 180° in the tray. not print. system. Open Unified Driver Configurator
• Change the printer option and try again. Go to and switch to the Printers tab in Printers
printer properties, click Paper tab, and set type configuration window to look at the list of
to Thin Paper. Refer to the Software section available printers. Make sure that your
for details. machine is displayed on the list. If not,
please, invoke Add new printer wizard to set
up your device.
An unknown image Your machine is probably being used at an altitude
of 1,000 m (3,281 ft) or above. • Check if the printer is started. Open Printers
repetitively appears
The high altitude may affect the print quality such configuration and select your machine on the
on a next few
as loose toner or light imaging. You can set this printers list. Look at the description in the
sheets or loose
option through Paper or Printer tab in printer Selected printer pane. If its status contains
toner, light print, or
driver’s properties. “(stopped)” string, please, press the Start
contamination
button. After that normal operation of the
occurs.
printer should be restored. The "stopped"
status might be activated when some
Common Windows problems problems in printing occurred.
• Check if your application has special print
CONDITION SUGGESTED SOLUTIONS option such as “-oraw”. If “-oraw” is specified
in the command line parameter then remove
“File in Use” Exit all software applications. Remove all it to print properly. For Gimp front-end, select
message appears software from the StartUp Group, then restart “print” -> “Setup printer” and edit command
during installation. Windows. Reinstall the printer driver. line parameter in the command item.

“General Protection Close all other applications, reboot Windows The machine does The problem is solved in AFPL Ghostscript v.
Fault”, “Exception and try printing again. not print whole pages 8.52 or above. Download the latest version of
OE”, “Spool32”, or and its output is half AFPL Ghostscript from http://sourceforge.net/
page printed. projects/ghostscript/ and install it to solve this
“Illegal Operation” problem.
messages appear.
I encounter error Please avoid changing print job parameters (via
“Fail To Print”, “A These messages may appear during printing. “Unable to open mfp LPR GUI, for example) while a print job is in
printer timeout error Just keep waiting until the machine finishes progress. Known versions of CUPS server
printing. If the message appears in ready mode port device file!”
occurred.” messages when printing a break the print job whenever print options are
appear. or after printing has been completed, check the changed and then try to restart the job from the
connection and/or whether an error has document.
beginning. Since Unified Linux Driver locks mfp
occurred. port while printing, the abrupt termination of the
driver keeps the port locked and therefore
Refer to the Microsoft Windows documentation that came with your unavailable for subsequent print jobs. If this
computer for further information on Windows error messages. situation occurred, please, try to release the
mfp port.

Refer to Linux User’s Guide that came with your computer for further
information on Linux error messages.

Troubleshooting_ 37
Common Macintosh problems
CONDITION SUGGESTED SOLUTIONS

The machine does not Incompatibility between the PDF file and
print PDF file correctly. the Acrobat products:
Some parts of graphics, Printing the PDF file as an image may
text, or illustrations are solve this problem. Turn on Print As
missing. Image from the Acrobat printing options.
It will take longer to print when
you print a PDF file as an image.

The document has Update your Mac OS to OS 10.3.3. or

printed, but the print job higher.
has not disappeared
from the spooler in Mac
OS 10.3.2.

Some letters are not This problem is caused because Mac OS

displayed normally cannot create the font during the Cover
during the Cover page page printing. English alphabet and
printing. numbers are displayed normally at the
Cover page.

Refer to Mac OS User’s Guide that came with your computer for
further information on Mac OS error messages.

38 _Troubleshooting
ordering supplies and accessories
This chapter provides information on purchasing cartridges and accessories available for your machine.
This chapter includes:
• Supply • Maintenance parts

The optional parts or features may differ by countries. Contact your sales representatives whether the part you want is available in your country.

SUPPLY MAINTENANCE PARTS

When the toner runs out, you can order the following type of toner cartridge To avoid print quality and paper feed problems resulting from worn parts,
for your machine: and to maintain your machine in top working condition the following
condition, the following items will need to be replaced after the specified
TYPE AVERAGE YIELD PART NUMBER number of pages, or when the life span of each item has expired.

Europe region ITEMS YIELD (AVERAGE)

Average cartridge MLT-D1082S
Standard yielda yield: 1,500 standard Others region Pick-up roller Approx. 50,000 pages
toner cartridge pages MLT-D108S Fuser unit Approx. 50,000 pages

Transfer roller Approx. 50,000 pages

a. Declared yield value in accordance with ISO/IEC 19752.
We highly recommend that this maintenance be performed by an authorized
When you purchase a new toner cartridge or supplies, you must
service provider, dealer or the retailer where you bought the machine. The
purchase them in the same country you have purchased your
warranty does not cover the replacement of the maintenance parts after
machine.
their lifespan.
Otherwise, the toner cartridge or supplies will be incompatible with
your machine since the configuration of the toner cartridge or
supplies vary depending on the countries. HOW TO PURCHASE
To order Samsung-authorized supplies or accessories, contact your local
Samsung dealer or the retailer where you purchased your machine, or visit
www.samsungprinter.com and select your country/region to obtain
information on calling for technical support.

Ordering supplies and accessories_ 39

specifications
This chapter guides you about this machine’s specifications such as various features.
This chapter include:
• ML-1640 Series specifications • ML-2240 Series Specifications

ML-1640 SERIES SPECIFICATIONS ITEM DESCRIPTION

Toner Average cartridge yield: 1,500 standard pages

ITEM DESCRIPTION cartridge lifed (Shipped with 700 pages toner cartridge.)
Printing Laser beam printing External 3\Z x 3W_x 2W` mm
method dimension (1[UX x 1WU_Z x _U[] inches)
(W x D x H)
Printing speeda Up to 16 ppm (A4), 17 ppm (Letter)
Weight \U^ Kg ( lb)
First print out • From ready: Less than 10 seconds (Including
time • From coldboot: Less than 36 seconds consumables)
Print Max. 1,200 x 600 dpi effective output Package Paper: 5.8 Kg (12.7 lbs)
resolution weight Plastic: 1.8 Kg (3.86 lbs)
Printer SPL Duty cycle Up to 5,000 images (Monthly)
language 8,000 images
OS • Windows: 2000/XP/2003/Vista Fusing 180 °C (356 °F)
compatibilityb • Linux: RedHat 8.0~9.0, Mandrake 9.2~10.1, SuSE temperature
8.2~9.2, Fedra Core 1~4, Ubuntu 6.0
• Macintosh: Mac OS 10.3~10.5 a. It will be affected by operating system used, computing performance,
application software, connecting method, media type, media size and
Interface Full speed USB 2.0 job complexity.
b. Visit www.samsungprinter.com to download the latest software
Paper input Tray: 150 sheets for plain paper, 75 g/m2 (20 lb bond) version.
capacity For details about paper input capacity, see 20 page. c. Sound Pressure Level, ISO 7779
d. Declared yield value in accordance with ISO/IEC 19752. The number
Paper output Face down: 50 sheets 75 g/m2 (20 lb bond) of pages may be affected by operating environment, printing interval,
capacity media type, and media size.

Power rating AC 110 - 127 V or AC 220 - 240 V

See the Rating label on the machine for the correct
voltage, frequency (hertz) and type of current for your
machine.

Power • Average operating mode: Less than 300 W

consumption • Ready mode: Less than 70 W
• Sleep mode: Less than 6W
• Power off mode: 0W

Noise Levelc • Ready mode: Less than 26 dBA

• Printing mode: Less than 50 dBA
Default time to 5 minutes
power save
mode from
ready mode

Warm-up time Less than 35 seconds

Operating Temperature: 10 to 32.5 °C (50 to 90 °F)

environment Humidity: 20 to 80% RH

40 _Specifications
ML-2240 SERIES SPECIFICATIONS ITEM DESCRIPTION

ITEM DESCRIPTION Package Paper: 5.8 Kg (12.7 lbs)

weight Plastic: 1.8 Kg (3.86 lbs)
Printing Laser beam printing
method Duty cycle Up to 5,000 images (Monthly)
8,000 images
Printing speeda Up to 22 ppm (A4), 23 ppm (Letter)
Fusing 180 °C (356 °F)
First print out • From ready: Less than 10 seconds temperature
time • From coldboot: Less than 25 seconds
a. It will be affected by operating system used, computing performance,
Print Max. 1,200 x 600 dpi effective output application software, connecting method, media type, media size and
job complexity.
resolution
b. Visit www.samsungprinter.com to download the latest software
version.
Printer SPL
language c. Sound Pressure Level, ISO 7779
d. Declared yield value in accordance with ISO/IEC 19752. The number
OS • Windows: 2000/XP/2003/Vista of pages may be affected by operating environment, printing interval,
media type, and media size.
compatibilityb • Linux: RedHat 8.0~9.0, Mandrake 9.2~10.1, SuSE
8.2~9.2, Fedra Core 1~4, Ubuntu 6.0
• Macintosh: Mac OS 10.3~10.5

Interface Full speed USB 2.0

Paper input Tray: 150 sheets for plain paper, 75 g/m2 (20 lb bond)
capacity For details about paper input capacity, see 20 page.

Paper output Face down: 100 sheets 75 g/m2 (20 lb bond)

capacity

Power rating AC 110 - 127 V or AC 220 - 240 V

See the Rating label on the machine for the correct
voltage, frequency (hertz) and type of current for your
machine.

Power • Average operating mode: Less than 350 W

consumption • Ready mode: Less than 70W
• Sleep mode: Less than 6W
• Power off mode: 0W

Noise Levelc • Ready mode: Less than 26 dBA

• Printing mode: Less than 49 dBA
Default time to 5 minutes
power save
mode from
ready mode

Warm-up time Less than 25 seconds

Operating Temperature: 10 to 32.5 °C (50 to 90 °F)

environment Humidity: 20 to 80% RH

Toner Average cartridge yield: 1,500 standard pages

cartridge lifed (Shipped with 700 pages toner cartridge.)

External 3\Z x 3W_x 2W` mm

dimension (1[UX x 1WU_Z x _U[] inches)
(W x D x H)

Weight \U^ Kg ( lb)

(Including
consumables)

Specifications_ 41
glossary
The following glossary helps you get familiar with the product by DADF
understanding the terminologies commonly used with printing as well A Duplex Automatic Document Feeder (DADF) is a mechanism that will
as mentioned in this user's guide. automatically feed and flip over an original sheet of paper so that the
machine can scan on both sides of the paper.
ADF
Default
An Automatic Document Feeder (ADF) is a mechanism that will
automatically feed an original sheet of paper so that the machine can The value or setting that is in effect when taking a printer out of its box
scan some amount of the paper at once. state, reset, or initialized.

AppleTalk DHCP
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for A Dynamic Host Configuration Protocol (DHCP) is a client-server
computer networking. It was included in the original Macintosh (1984) networking protocol. A DHCP server provides configuration parameters
and is now deprecated by Apple in favor of TCP/IP networking. specific to the DHCP client host requesting, generally, information
required by the client host to participate on an IP network. DHCP also
BIT Depth provides a mechanism for allocation of IP addresses to client hosts.
A computer graphics term describing the number of bits used to DIMM
represent the color of a single pixel in a bitmapped image. Higher color
depth gives a broader range of distinct colors. As the number of bits Dual Inline Memory Module (DIMM), a small circuit board that holds
increases, the number of possible colors becomes impractically large for memory. DIMM stores all the data within the machine like printing data,
a color map. 1-bit color is commonly called as monochrome or black and received fax data.
white. DNS
BMP The Domain Name Server (DNS) is a system that stores information
A bitmapped graphics format used internally by the Microsoft Windows associated with domain names in a distributed database on networks,
graphics subsystem (GDI), and used commonly as a simple graphics file such as the Internet.
format on that platform. Dot Matrix Printer
BOOTP A dot matrix printer refers to a type of computer printer with a print head
Bootstrap Protocol. A network protocol used by a network client to that runs back and forth on the page and prints by impact, striking an
obtain its IP address automatically. This is usually done in the bootstrap ink-soaked cloth ribbon against the paper, much like a typewriter.
process of computers or operating systems running on them. The DPI
BOOTP servers assign the IP address from a pool of addresses to each
client. BOOTP enables 'diskless workstation' computers to obtain an IP Dots Per Inch (DPI) is a measurement of resolution that is used for
address prior to loading any advanced operating system. scanning and printing. Generally, higher DPI results in a higher
resolution, more visible detail in the image, and a larger file size.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan
DRPD
job. CCD Locking mechanism is also used to hold the CCD module to Distinctive Ring Pattern Detection. Distinctive Ring is a telephone
prevent any damage when you move the machine. company service which enables a user to use a single telephone line to
answer several different telephone numbers.
Collation
Collation is a process of printing a multiple-copy job in sets. When
Duplex
collation is selected, the device prints an entire set before printing A mechanism that will automatically flip over a sheet of paper so that the
additional copies. machine can print (or scan) on both sides of the paper. A printer
equipped with a Duplex can print double-sided of paper.
Control Panel
A control panel is a flat, typically vertical, area where control or
Duty Cycle
monitoring instruments are displayed. They are typically found in front of Duty cycle is the page quantity which does not affect printer
the machine. performance for a month. Generally the printer has the lifespan limitation
such as pages per year. The lifespan means the average capacity of
Coverage print-outs, usually within the warranty period. For example, if the duty
It is the printing term used for a toner usage measurement on printing. cycle is 48,000 pages per month assuming 20 working days, a printer
For example, 5% coverage means that an A4 sided paper has about 5% limits 2,400 pages a day.
image or text on it. So, if the paper or original has complicated images or ECM
lots of text on it, the coverage will be higher and at the same time, a
toner usage will be as much as the coverage. Error Correction Mode (ECM) is an optional transmission mode built into
Class 1 fax machines or fax modems. It automatically detects and
CSV corrects errors in the fax transmission process that are sometimes
Comma Separated Values (CSV). A type of file format, CSV is used to caused by telephone line noise.
exchange data between disparate applications. The file format, as it is Emulation
used in Microsoft Excel, has become a pseudo standard throughout the
industry, even among non-Microsoft platforms. Emulation is a technique of one machine obtaining the same results as
another.

42 _Glossary
An emulator duplicates the functions of one system with a different Intranet
system, so that the second system behaves like the first system.
Emulation focuses on exact reproduction of external behavior, which is A private network that uses Internet Protocols, network connectivity, and
in contrast to simulation, which concerns an abstract model of the possibly the public telecommunication system to securely share part of
system being simulated, often considering its internal state. an organization's information or operations with its employees.
Sometimes the term refers only to the most visible service, the internal
Ethernet website.
Ethernet is a frame-based computer networking technology for local IP address
area networks (LANs). It defines wiring and signaling for the physical
layer, and frame formats and protocols for the media access control An Internet Protocol (IP) address is a unique number that devices use in
(MAC)/data link layer of the OSI model. Ethernet is mostly standardized order to identify and communicate with each other on a network utilizing
as IEEE 802.3. It has become the most widespread LAN technology in the Internet Protocol standard.
use during the 1990s to the present. IPM
EtherTalk The Images Per Minute (IPM) is a way of measuring the speed of a
A suite of protocols developed by Apple Computer for computer printer. An IPM rate indicates the number of single-sided sheets a printer
networking. It was included in the original Macintosh (1984) and is now can complete within one minute.
deprecated by Apple in favor of TCP/IP networking. IPP
FDI The Internet Printing Protocol (IPP) defines a standard protocol for
Foreign Device Interface (FDI) is a card installed inside the machine to printing as well as managing print jobs, media size, resolution, and so
allow a third party device such as a coin operated device or a card forth. IPP can be used locally or over the Internet to hundreds of
reader. Those devices allow the pay-for-print service on your machine. printers, and also supports access control, authentication, and
encryption, making it a much more capable and secure printing solution
FTP than older ones.
A File Transfer Protocol (FTP) is a commonly used protocol for IPX/SPX
exchanging files over any network that supports the TCP/IP protocol
(such as the Internet or an intranet). IPX/SPX stands for Internet Packet Exchange/Sequenced Packet
Exchange. It is a networking protocol used by the Novell NetWare
Fuser Unit operating systems. IPX and SPX both provide connection services
similar to TCP/IP, with the IPX protocol having similarities to IP, and
The part of a laser printer that melts the toner onto the print media. It SPX having similarities to TCP. IPX/SPX was primarily designed for
consists of a hot roller and a back-up roller. After toner is transferred local area networks (LANs), and is a very efficient protocol for this
onto the paper, the fuser unit applies heat and pressure to ensure that purpose (typically its performance exceeds that of TCP/IP on a LAN).
the toner stays on the paper permanently, which is why paper is warm
when it comes out of a laser printer. ISO
Gateway The International Organization for Standardization (ISO) is an
international standard-setting body composed of representatives from
A connection between computer networks, or between a computer national standards bodies. It produces world-wide industrial and
network and a telephone line. It is very popular, as it is a computer or a commercial standards.
network that allows access to another computer or network.
ITU-T
Grayscale
The International Telecommunication Union is an international
A shades of gray that represent light and dark portions of an image organization established to standardize and regulate international radio
when color images are converted to grayscale; colors are represented and telecommunications. Its main tasks include standardization,
by various shades of gray. allocation of the radio spectrum, and organizing interconnection
Halftone arrangements between different countries to allow international phone
calls. A -T out of ITU-T indicates telecommunication.
An image type that simulates grayscale by varying the number of dots.
Highly colored areas consist of a large number of dots, while lighter ITU-T No. 1 chart
areas consist of a smaller number of dots. Standardized test chart published by ITU-T for document facsimile
HDD transmissions.
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard JBIG
disk, is a non-volatile storage device which stores digitally-encoded data Joint Bi-level Image Experts Group (JBIG) is an image compression
on rapidly rotating platters with magnetic surfaces. standard with no loss of accuracy or quality, which was designed for
IEEE compression of binary images, particularly for faxes, but can also be
used on other images.
The Institute of Electrical and Electronics Engineers (IEEE) is an
international non-profit, professional organization for the advancement JPEG
of technology related to electricity. Joint Photographic Experts Group (JPEG) is a most commonly used
IEEE 1284 standard method of lossy compression for photographic images. It is the
format used for storing and transmitting photographs on the World Wide
The 1284 parallel port standard was developed by the Institute of Web.
Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to
a specific connector type on the end of the parallel cable that attaches to LDAP
the peripheral (for example, a printer). The Lightweight Directory Access Protocol (LDAP) is a networking
protocol for querying and modifying directory services running over TCP/
IP.

Glossary_ 43
 LED PABX
A Light-Emitting Diode (LED) is a semiconductor device that indicates A private automatic branch exchange (PABX) is an automatic telephone
the status of a machine. switching system within a private enterprise.
MAC address PCL
Media Access Control (MAC) address is a unique identifier associated Printer Command Language (PCL) is a Page Description Language
with a network adapter. MAC address is a unique 48-bit identifier usually (PDL) developed by HP as a printer protocol and has become an
written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c- industry standard. Originally developed for early inkjet printers, PCL has
34-11-4e). This address is usually hard-coded into a Network Interface been released in varying levels for thermal, matrix printer, and page
Card (NIC) by its manufacturer, and used as an aid for routers trying to printers.
locate machines on large networks.
PDF
MFP Portable Document Format (PDF) is a proprietary file format developed
Multi Function Peripheral (MFP) is an office machine that includes the by Adobe Systems for representing two dimensional documents in a
following functionality in one physical body, so as to have a printer, a device independent and resolution independent format.
copier, a fax, a scanner and etc.
PostScript
MH PostScript (PS) is a page description language and programming
Modified Huffman (MH) is a compression method for decreasing the language used primarily in the electronic and desktop publishing areas. -
amount of data that needs to be transmitted between the fax machines that is run in an interpreter to generate an image.
to transfer the image recommended by ITU-T T.4. MH is a codebook-
based run-length encoding scheme optimized to efficiently compress Printer Driver
white space. As most faxes consist mostly of white space, this A program used to send commands and transfer data from the computer
minimizes the transmission time of most faxes. to the printer.
MMR Print Media
Modified Modified READ (MMR) is a compression method The media like paper, envelopes, labels, and transparencies which can
recommended by ITU-T T.6. be used on a printer, a scanner, a fax or, a copier.
Modem PPM
A device that modulates a carrier signal to encode digital information, Pages Per Minute (PPM) is a method of measurement for determining
and also demodulates such a carrier signal to decode transmitted how fast a printer works, meaning the number of pages a printer can
information. produce in one minute.
MR PRN file
Modified Read (MR) is a compression method recommended by ITU-T An interface for a device driver, this allows software to interact with the
T.4. MR encodes the first scanned line using MH. The next line is device driver using standard input/output system calls, which simplifies
compared to the first, the differences determined, and then the many tasks.
differences are encoded and transmitted.
Protocol
NetWare
A convention or standard that controls or enables the connection,
A network operating system developed by Novell, Inc. It initially used communication, and data transfer between two computing endpoints.
cooperative multitasking to run various services on a PC, and the
network protocols were based on the archetypal Xerox XNS stack. PS
Today NetWare supports TCP/IP as well as IPX/SPX. See PostScript.
OPC PSTN
Organic Photo Conductor (OPC) is a mechanism that makes a virtual The Public-Switched Telephone Network (PSTN) is the network of the
image for print using a laser beam emitted from a laser printer, and it is world's public circuit-switched telephone networks which, on industrial
usually green or gray colored and a cylinder shaped. premises, is usually routed through the switchboard.
An exposing unit of a drum is slowly worn away by its usage of the
printer, and it should be replaced appropriately since it gets scratches Resolution
from grits of a paper. The sharpness of an image, measured in Dots Per Inch (DPI). The
Originals higher the dpi, the greater the resolution.
The first example of something, such as a document, photograph or text, SMB
etc, which is copied, reproduced or translated to produce others, but Server Message Block (SMB) is a network protocol mainly applied to
which is not itself copied or derived from something else. share files, printers, serial ports, and miscellaneous communications
OSI between nodes on a network. It also provides an authenticated Inter-
process communication mechanism.
Open Systems Interconnection (OSI) is a model developed by the
International Organization for Standardization (ISO) for communications. SMTP
OSI offers a standard, modular approach to network design that divides Simple Mail Transfer Protocol (SMTP) is the standard for e-mail
the required set of complex functions into manageable, self-contained, transmissions across the Internet. SMTP is a relatively simple, text-
functional layers. The layers are, from top to bottom, Application, based protocol, where one or more recipients of a message are
Presentation, Session, Transport, Network, Data Link and Physical. specified, and then the message text is transferred. It is a client-server
protocol, where the client transmits an email message to the server.

44 _Glossary
Subnet Mask
The subnet mask is used in conjunction with the network address to
determine which part of the address is the network address and which
part is the host address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP);
the set of communications protocols that implement the protocol stack
on which the Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each
transmission such as job status, transmission result and number of
pages sent. This report can be set to print after each job or only after
failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped
image format. TIFF describes image data that typically come from
scanners. TIFF images make use of tags, keywords defining the
characteristics of the image that is included in the file. This flexible and
platform-independent format can be used for pictures that have been
made by various image processing applications.
Toner Cartridge
A kind of bottle within a machine like printer which contains toner. Toner
is a powder used in laser printers and photocopiers, which forms the text
and images on the printed paper. Toner can be melted by the heat of the
fuser, causing it to bind to the fibers in the paper.
TWAIN
An industry standard for scanners and software. By using a TWAIN-
compliant scanner with a TWAIN-compliant program, a scan can be
initiated from within the program.; an image capture API for Microsoft
Windows and Apple Macintosh operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network
shares in Window NT and other Microsoft products. The format of a
UNC path is: \\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents
and resources on the Internet. The first part of the address indicates
what protocol to use, the second part specifies the IP address or the
domain name where the resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the
USB Implementers Forum, Inc., to connect computers and peripherals.
Unlike the parallel port, USB is designed to concurrently connect a
single computer USB port to multiple peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears
lighter when viewed by transmitted light. Watermarks were first
introduced in Bologna, Italy in 1282; they have been used by
papermakers to identify their product, and also on postage stamps,
currency, and other government documents to discourage
counterfeiting.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is
originally introduced in Windows Me and Windows XP. A scan can be
initiated from within these operating systems by using a WIA-compliant
scanner.

Glossary_ 45
index
C S
Cancel button 13 status LED 13
cleaning supplies
inside 25 expected toner cartridge life 26
outside 25
control panel 13 W
Windows problems 37
D
demo page, print 16
driver
installation 17

J
jam
tips for avoiding paper jams 30

L
LED
Status 14
Linux problems 37

M
Maintenance
maintenance parts 39
toner cartridge 26

P
paper
clearing jam 30
loading in the tray1 22
paper type
setting 23
print quality problems, solve 35
printing
demo page 16
problem, solve
Linux 37
paper feeding 32
printing quality 35
Windows 37

R
replacing components
toner cartridge 28

46_Index
contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact the Samsung customer care center.
COUNTRY CUSTOMER CARE CENTER WEB SITE
COUNTRY CUSTOMER CARE CENTER WEB SITE
ITALIA 800-SAMSUNG(7267864) www.samsung.com/it
ARGENTINE 0800-333-3733 www.samsung.com/ar
800-048989
AUSTRALIA 1300 362 603 www.samsung.com/au
JAMAICA 1-800-234-7267 www.samsung.com/latin
AUSTRIA 0800-SAMSUNG (726-7864) www.samsung.com/at
JAPAN 0120-327-527 www.samsung.com/jp
BELGIUM 0032 (0)2 201 24 18 www.samsung.com/be
LATVIA 800-7267 www.samsung.com/lv/
BRAZIL 0800-124-421 www.samsung.com/br index.htm
4004-0000
LITHUANIA 8-800-77777 www.samsung.com/lt
CANADA 1-800-SAMSUNG (7267864) www.samsung.com/ca
LUXEMBURG 0035 (0)2 261 03 710 www.samsung.lu
CHILE 800-726-7864 (SAMSUNG) www.samsung.com/cl
MALAYSIA 1800-88-9999 www.samsung.com/my
CHINA 800-810-5858 www.samsung.com.cn
MEXICO 01-800-SAMSUNG (7267864) www.samsung.com/mx
010- 6475 1880
NETHERLANDS 0900 20 200 88 (€ 0,10/min) www.samsung.com/nl
COLOMBIA 01-8000-112-112 www.samsung.com/co
NEW ZEALAND 0800SAMSUNG(726-7864) www.samsung.com/nz
COSTA RICA 0-800-507-7267 www.samsung.com/latin
NORWAY 815-56 480 www.samsung.com/no
CZECH 844 000 844 www.samsung.com/cz
REPUBLIC PANAMA 800-7267 www.samsung.com/latin
Distributor pro ýeskou republiku : Samsung Zrt., þeska
organizaþní složka Vyskoþilova 4, 14000 Praha 4 PHILIPPINES 1800-10-SAMSUNG www.samsung.com/ph
DENMARK 70 70 19 70 www.samsung.com/dk (7267864)

POLAND 0 801 801 881 www.samsung.com/pl

ECUADOR 1-800-10-7267 www.samsung.com/latin
022-607-93-33
EL SALVADOR 800-6225 www.samsung.com/latin
PORTUGAL 80 8 200 128 www.samsung.com/pt
ESTONIA 800-7267 www.samsung.ee
PUERTO RICO 1-800-682-3180 www.samsung.com/latin
KAZAHSTAN 8-10-800-500-55-500 www.samsung.kz
REP. 1-800-751-2676 www.samsung.com/latin
KYRGYZSTAN 00-800-500-55-500 DOMINICA

FINLAND 030-6227 515 www.samsung.com/fi REPUBLIC OF 0818 717 100 www.samsung.com/uk

IRELAND
FRANCE 3260 SAMSUNG or www.samsung.com/fr
08 25 08 65 65 (€ 0,15/min) RUSSIA 8-800-555-55-55 www.samsung.ru

GERMANY 01805 - 121213 www.samsung.de SINGAPORE 1800-SAMSUNG (7267864) www.samsung.com/sg

(€ 0,14/min)
SLOVAKIA 0800-SAMSUNG (726786) www.samsung.com/sk
GUATEMALA 1-800-299-0013 www.samsung.com/latin
SOUTH 0860 726 7864 (SAMSUNG) www.samsung.com/za
HONG KONG 3698 4698 www.samsung.com/hk AFRICA

HUNGARY 06-80-SAMSUNG (7267864) www.samsung.com/hu SPAIN 902 10 11 30 www.samsung.com/es

INDIA 3030 8282 www.samsung.com/in/ SWEDEN 0771-400 200 www.samsung.com/se

1800 110011 SWITZERLAND 0800-7267864 www.samsung.com/ch/
INDONESIA 0800-112-8888 www.samsung.com/id

Contact SAMSUNG worldwide_ 47

 COUNTRY CUSTOMER CARE CENTER WEB SITE

TAIWAN 0800-329-999 www.samsung.com/tw

THAILAND 1800-29-3232 www.samsung.com/th

02-689-3232

TRINIDAD & 1-800-7267-864 www.samsung.com/latin

TOBAGO

TURKEY 444 77 11 www.samsung.com.tr

U.A.E 800-SAMSUNG (7267864) www.samsung.com/mea

U.K 0870 SAMSUNG (7267864) www.samsung.com/uk

U.S.A. 1-800-SAMSUNG (7267864) www.samsung.com

UKRAINE 8-800-502-0000 www.samsung.com/ur

UZBEKISTAN 8-800-120-0400 www.samsung.com.uz

VENEZUELA 0-800-100-5303 www.samsung.com/latin

VIETNAM 1 800 588 889 www.samsung.com/vn

48 _Contact SAMSUNG worldwide

© 2008 Samsung Electronics Co., Ltd. All rights reserved.
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.

• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.
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• UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc.
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• All other brand or product names are trademarks of their respective companies or organizations.
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