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QUESTIONS
SECTION - A
__is the process of searching for prospective employees and stimulating them to apply for jobs
in the organisation.
2, Ashna and Janit works in a reputed MNC. They have same job responsibiliti
js hardworking talented girl at the time of promotion she didn’t get prom
hardworking he received promotion based on the criterion that he is male and he can
to the organization.
State the principle of management that is violated in the above paragraph.
3, Romil works in cello limited. He is responsible for defining objectives of #
management Romil is working.
(a) Top level (b) Middle level
(©) Supervisory level (4) None of these.
“Aishwarya works in textile company. She is working, from last 7 years in the company. She has a fixed job
and pay. She is happy as she has job security in her job. Identify which need of Maslow hierarchy has been
mentioned here :
(a) Safety/Security Needs (b) Self-Actualisation Needs
(c) Esteem Needs (ad) None of these.
__ is provided to the people seeking to enter skilled jobs like plumbers,
workers. They are provided training under the guidance of a master worker.
Name the type of training.
(a) Vestibule training, (b) Induction training
() Apprenticeship training (a) None of the above.
‘ge and reputed dairy firm. They are into dairy business from last 10 years. This
6. Gopal limited is a lars
year they want to increase their profits and aimed to increase their profits by 20%. State the type of plan
es and job profile. Ashna
tion while Janit is not
contribute more
she company. At what level of
electricians or iron
mentioned here :
(a) Objective () Rule
(©) Policy (a) Method
Kunal opens a retail mart in a local market. As he knows it will be impossible for him to handle all work
alone, he appoints Manak to perform tasks on his behalf thereby reducing his workload. This decision
provided Kabir with more time to concentrate on important matters :
(a) Delegation (b) Decentralization
(9. Both (a) and (b) (a) None of the above
8. Naveen is working in Omaxe Ltd. He is working as a manager. He explains a worker about operations to
be carried out by him on a hi-tech machine. Identify the element of directing mentioned here :
(2) Motivation (>) Supervision
(© Communication (d)_ None of the above
9. Rajat works in McDonalds this month he over achieved his targets. This achievement was declared on the
notice board and CEO of the company awarded him a trophy. Identify the Types of Financial Incentive.
(@) Job enrichment (b) Employee recognition programmes
() Job security (d) Employee participation54 | CBSE Practice Paper, XI fy into textiles Th
diversify into Fextiles Mey
10. Divine Ltd. is a leading soap manufacturing comPa"Y” They want 1°
type of structure that sh sd by Divine Ltd. e
at shouldbe followed by PIE ional uct
above
(a) Divisional structure
(a) None of the
pd expand his business He
(©) Both (a) and (b)
11. Amol wants to start an EdTech. company. He wants to modernize table. Suggest him the se
raise money for the same. His cash flow and stability of earnings are
funds he should choose.
(@) Equity (b) Debt ne above
eof thea
(© Both (a)and (b) (2) None etivingtnesourcesof ars
« future operations
irement of abusin 3!
an organisation’
12, The process ofestimating the funds requi
It basically involves preparation of a financial blueprint
(a) Financial management (b) Financial planning
(©) Capital structure fa) Financing panning
13, which deision involves decision of choosing the right source of funds and right time?
(@)__ Financing decision (b) Dividend decision
(4) None of the above
its investors. The investors su
(©) _ Investment decision
teady returns to
market
14, MNX Ltd. is a private company. it give
to the securities of this company online. Identify methods of floatation in primary
(a) Offer through Prospectus (b) Offer for sale
(a) Private placement
(© eipos
market for old or existing securities
large and s
(@) Secondary market (b) Primary market
(Money market (d) None of the above
46, A complaint can to be made to the appropriate___——— when the value of the goods or sere
ceeds € 20 lakhs but does not exceed & 1 crore.
question, along with the compensation claimed, exe
(b) District forum
(a) _ State commission
(¢)_ National commission (d) Supreme court
store. The information provided was not elegible *
47, Reema purchased a chocolate from a grocery
consuming chocolate she fell sick. Identify which aspect neglected by the marketer here.
(a) Packaging (&) Labelling
(9 Grading (a) None of the above
a electrical appliances shop. To increase her customers, she hited 10 sales pers
18, Hemlata started
jul sell the products door to door. Identify the promotional tool used here:
(a) Advertising (&) Sale promotion
(€) Public relations (a) Personal selling
419, John purchased a laptop o
many complaints the defect was not rect
(a) National commission
(¢)__ State commission
20. How many members are required to constitute State Consumer dispute redressal forum?
(@) 1 President and 2 members (b) 2 President and 3 members
() 1 President and 2 members (@) 2 President and 1 member
¥€ 50,000. After buying he got to know that the laptop was detective.
ified. Name the appropriate forum where he can complsif
(b) District commission
(@) Supreme court
SECTION - B
1. Cabana Lid. purchased anew machinery from Germany for manufactur
caearetfective and quality production machine but during the production process, component
that the quality ofthe production was not as per standards. On investigation, r ee a fee
cc of knowledge of using these hi-tech machines. So, fequent visits by engin jas found that Ee
Germany but this resulted in high overhead charges. \gineers were requBusiness Studies | 55
Jing quality products
will be benefited by
Suggest what can be done to develop the skills and abilities of employees for produc!
by using these hi-tech machines, Also state how the employees or the organisation
your suggestion
22. Explain features of principles of management,
OR
Explain Hormony, Not Discord as principle of management
23, With changes in the consumption habits of people, Nirmal, who was running a sweet shop, shifted
chocolate business. On the eve of Diwali, he offered chocolates in attractive packages at reasonable prices.
He anticipated huge demand and created a website cakelave. com for taking orders online. He got a lot of
orders online and earned huge profits by selling the chocolate.
Identify and explain the dimensions of business environment discussed in the above case.
24, Jagdev recently joined as the Managing Director of Cubic Ltd., an IT company. He observed that the
company had a number of experienced UX designers on its payroll. They regularly offered useful
suggestions which were neither appreciated nor rewarded by the company. Instead, the company
outsourced its services to some renowned UX designers and paid them a good compensation for their
services. Because of this, the employees felt disheartened and stopped giving useful suggestions.
(a) Identify the communication barrier discussed above,
(b) State the category of this communication barrier.
(© Explain any other communication barriers of the same category.
Explain the features of Management.
tothe
SECTION - C
26, Ankush joins as a sales manager of a company dealing in dietary products. Being proficient in his work,
he knew that without good planning he will not be able to organise, direct, control or perform any of the
other managerial functions efficiently and effectively. Only on the basis of sales forecasting, he would assist
in the preparation of the annual plans for its production and sales, Besides, he will have to prepare sales
Plans regularly on weekly, monthly, quarterly and half yearly basis. While preparing the sales forecasts,
he undertakes intellectual thinking involving foresight, visualisation and issued judgement rather than
wishful thinking or guess work. Most importantly, all these planning activities will be meaningful only if
they will coincide with the purpose for which the business is being carried out,
In context of the above case, identify the various features of planning highlighted in the above paragraph
by quoting lines from it
27. Baba garments is manufacturing innerwear clothes. Ithas been consistently earning good profits for many
years, This year too, it has been able to generate enough profits. There is availability of enough cash in
the company and good prospects for growth in future. It is a well-managed organisation and believes in
quality, equal employment opportunities and good remuneration practices. It has many shareholders
Who prefer to receive a regular income from their investments.
Ithas taken a loan of € 20 lakhs from SBI Bank and is bound by certain restrictions on the payment of
dividend according to the terms of the loan agreement.
The above discussion about the company leads to various factors which decide how much of the profits
should be retained and how much has to be distributed by the company. Quoting the lines from the above
discussion, identify and explain any four such factors,
28. Define Packaging. Write its importance and levels of packaging.
OR
Explain channels of distribution and types of channel of distribution.
SECTION - D
2. Supermart India Ltd. is manufacturing biscuits manufacturing company. However, it is running under
heavy losses, To revive from the losses, the management shifts the unit to a backward area where laboce
is available ata low cost. The management also asks the workers to work overtime without any additions)56 | CBSE Practice Paper, XI eving its mission. Within a sho,
wor ne and workers honour the
chi
ers after a
payments and promises to increase the wages of the WO anageme!
period, the company starts earning, profits because both |
commitments. .
ove paragraP! \
(a) _ State the principle of management described in #he ab ed pane Pe sociely |
(©) Identify any two values that the company wants f0 com
OR jn Shivpuri, Madhya Prades
«, .d in Shivpuriy hy
enterprise SHIN goods manufacturing enter,
competing ¢! fected directly By theinvestoy |
jons area! i
Mave locations. In addition toy
vroney supply in the economy
|
‘
|
"Konark Ltd. is an electronic goods manufacturins
very low revenue in comparison to a ¢
‘Nowa austedn Mumbai Bath Konark’ sand Novas OFeat
customers, competitors and supplier, which are unique t0 thelr SPC
individual firms of this field are affected indirectly by the factors 10
composition of the families, the technological changes te
(a) Identify and state the feature of the concept of the cor
(b) Also, state any four points of importance of this concept. .
30, Write the difference between authority, responsibility and accountability, |
OR |
mncept discussed in the above paragraph,
Write the process of organising
31. Write the relationship between planning and controlling.
SECTION - E
32. Mrs Asha is working as the Human Resource Consultant in a firm eee
a problem of high employee turnover. The CEO of the company has invited suggestion from her f|
retaining the talented employees and reducing the employee turnover. Mrs. Asha recommends that the
good employees be rewarded in a way that it creates a feeling of ownership among the employees anda
the same time, makes them contribute towards the growth of the organisation. |
(a) Identify the incentive and explain its type which has been suggested by Mrs. Asha to the CEO ot
the company.
(b) Also explain any two other incentives of the same type.
OR
Bake and love bakery sells cakes and cookies. Its products demand is high. As a result, the employeesin
the marketing department are always racing against time. The employees have to work overtime and ot
holidays to cater to the demand. Managers in the marketing department are under stress as they havetv
handle more than two territories. The work stress has led to dissatisfaction among the employees ani
managers.
(a) Name and explain the step of staffing process which has not been performed properly.
(b) State the next two stages immediately following the step identified in part ‘a’
33. Poo is one of the India’s most trusted brands in sweet shops. The company has manufactur
plants in Kota, Kanpur, New Delhi, and Mumbai. Bholenath has its own retail chain stores and a range
restaurants in these cities. Now, the company plans to extend its business in 12 more cities in Ind 7 ther
to raise the funds, its directors have decided t is Sin India.
ve decided to float a publicissue through prospectus. Besides, it intends!
raise money to meet the floatation costs in terms of brokerage, underwrit
» underwritin, : a
In context of the above case: 1g Commission, advertising
that manufactures toys, which is facing
(2) What is the other name used for the funds required to meet floatation costs?
sts?
(b) Describe briefly the short-term instrument popularly used by
required to meet floatation costs. Who can issue them? the companies to raise for the fut
(© Distinguish between the two types of financial markets th:
t ,
meet its financial needs. at the company intends to approatt
OR
Explain briefly any four factors affecting the fixed capital re,
quirements of an orpani
'ganisation.Business Studies | 57
54 What ie the Role of Consumer Organisations and NGOs in Promoting Consumer Protection. Also mention
any three consumer right.