JUE-500

Inmarsat FleetBroadband FB500

Maritime Satellite Communication Terminal

Operation Manual
7ZPSC0315

(Provisional version)
 ABOUT YOUR SAFETY

CAUTIONS AGAINST HIGH VOLTAGE

Radio and radar devices are operated by high voltages of anywhere from a few hundred volts up to
many hundreds of thousands of volts. Although there is no danger with normal use, it is very
dangerous if contact is made with the internal parts of these devices. (Only specialists should attempt
any maintenance, troubleshooting, or adjustments.)
There is a very high risk of death by even a few thousand volts, in some cases you can be fatally
electrocuted by just a few hundred volts. To circumvent accidents, you should avoid contact with the
internal parts of these devices at all costs. If contact is inevitable as in the case of emergency, you
must switch off the devices and ground a terminal in order to discharge the capacitors. After making
certain that all the electricity is discharged, only then can you insert your hand into the device.
Wearing cotton gloves and putting your free hand in your pocket, in order not to use both hands
simultaneously, is also a very good method of shock prevention. Quite often, an injury occurs by
secondary factors, therefore it is necessary to choose a sturdy and level working surface. If someone
is electrocuted it is necessary to thoroughly disinfect the affected area and seek medical attention as
soon as possible.

CAUTIONS CONCERNING TREATMENT OF

ELECTROCUTION VICTIMS

When you find an electrocution victim, you must first switch off the machinery and ground all circuits.
If you are unable to cut off the machinery, move the victim away from it using a non-conductive
material such as dry boards or clothing.
When someone is electrocuted, and the electrical current reaches the breathing synapses of the central
nervous system inside the brain, breathing stops. If the victim’s condition is stable, he or she can be
administered artificial respiration. An electrocution victim becomes very pale, and their pulse can be
very weak or even stop, consequently losing consciousness and becoming stiff. Administration of
first aid is critical in this situation.
 FIRST AID
☆Note points for first aid

Unless there is impending danger leave the victim where he or she is, then begin artificial respiration.
Once you begin artificial respiration, you must continue without losing rhythm.

(1) Make contacts with the victim cautiously, there is a risk that you may get electrocuted.

(2) Switch off the machinery and then move the victim away slowly if you must.

(3) Inform someone immediately (a hospital or doctor, dial emergency numbers, etc.).

(4) Lay the victim on his or her back and loosen any constructive clothing (a tie, or belt).

(5) (a) Check the victim’s pulse.

(b) Check for a heartbeat by pressing your ear against the victim’s chest.
(c) Check if the victim is breathing by putting the back of your hand or face near the
victim’s face.
(d) Check the pupils of the eyes.

(6) Open the victim’s mouth and remove any artificial dentifrice, food or chewing gum. Leave
the mouth opened and flatten the tongue with a towel or by putting something into the mouth
to prevent the victim’s tongue from obstructing the throat (If he or she is clenching their teeth
and it is difficult to open the mouth, use a spoon or the like to pry open the mouth).

(7) Continually wipe the mouth to prevent the accumulation of saliva.

 ☆If the victim has a pulse but is not breathing

(1)Place the victim’s head facing backward (place something under the neck like a pillow).
(2)Point the chin upward to widen the trachea.
(3)Pinch the victim’s nose, take a deep breath, then put your mouth over the victim’s mouth and exhale
completely, making sure that your mouth completely covers the victim’s mouth. Then remove
your mouth. Repeat this routine 10 to 15 times per minute (holding the nostrils).
(4)Pay attention to the victim to notice if he or she starts to breath. If breathing returns, stop
resuscitation.
(5)If it is impossible to open the victim’s mouth, put something like a plastic straw or vinyl tube into
one of the nostrils then blow air in while covering the mouth and the other nostril.
(6)Occasionally, when the victim comes back to consciousness, they immediately try to stand up.
Prevent this and keep them in a laying position. Give them something warm to drink and be sure
that they rest (do not give them any alcohol).

Administering artificial respiration by raising the head.

1 Raise the back of head, and then

place one hand on the forehead and place
the other hand under the neck. (1)
Most victims open their mouth when
doing this, making “mouth to mouth”
resuscitation easier.

2 Cover the victim’s mouth by opening

your mouth widely, then push your cheek
against the victim’s nose, (2) or pinch the
victim’s nose to prevent air from leaking
out of it. (3)

3 Completely exhale into the lungs.

Exhale into the lungs until the chest is
inflated.
You have to blow as rapidly as possible
the first 10 times.

“Mouth to mouth” artificial respiration

Figure 1
 ☆If the victim has no pulse and is not breathing

If the victim has no pulse, his or her pupils are dilated, and if you cannot detect a heartbeat, the heart
may have stopped; beginning artificial respiration is critical.

(1) Put both hands on the diaphragm, with hands on top it and keeping both arms straight each other (If
your elbows are bent; you cannot push with as much power). Press the diaphragm with your body
weight until the chest sinks about 2 cm (about 50 times per minute).
(2) If administering first aid when alone:
Perform the heart massage about 15 times then administer artificial respiration by blowing in twice.
Repeat this routine.
If administering first aid with two people:
One person performs the heart massage 15 times, and the other person blows air in twice. Repeat this
routine (Heart massage and “mouth to mouth” resuscitation used together).
(3) Constantly check the pupils and the pulse, if the pupils become normal and the pulse steadies, keep
him in a laying position and give him something warm to drink, be sure that he rests (do not give him
any alcohol). In any case you have to entrust any major decision making to a doctor. Having
understanding people around is essential to the victim’s recovery from the mental shock of
electrocution.

1 2

3 4

Figure 2 Heart massage in combination with artificial respiration.

 PREFACE

Thank you for purchasing the JRC Inmarsat FleetBroadband Mobile Earth Station, the JUE-500.

The JUE-500 is an Inmarsat digital satellite communication terminal for Voice (4kbps Speech), and
Audio (64kbps 3.1kHz Audio), maximum 432kbps Standard IP service, 32kbps, 64kbps, 128kbps, and
256kbps Streaming IP service, UDI/RDI service, and Short Messaging Service (SMS).

The JUE-500 is packaged and shipped under strict quality control with inspection criteria to deliver the
equipment with highest quality, performance, and reliability needed to meet our customer’s
requirements and satisfaction.

JRC believes that you will use this equipment satisfactorily for a long time.

• Please read this manual carefully and carry out proper operation.
• Please do not lose this useful manual, as you will have to refer to it from time to time.

v
 BEFORE OPERATION
(1) About this operation manual
Before operating this equipment, read the manual carefully to ensure correct operation.
This book is useful for troubleshooting, too.

(2) Concerning the symbols

This manual uses the following symbols to explain the correct operation and to help prevent
injury or damage to property.
The symbols and descriptions are as follows. Understand them before proceeding with this
manual.

DANGER
Indicates danger that, if ignored, will
result in serious injury or even death.

WARNING Indicates warning that, if ignored,

may result in serious injury or even
death.

CAUTION Indicates caution that, if ignored,

may result in injury or damage to
property.

Examples of symbols

The symbol indicates caution (including DANGER and WARNING).

The illustration inside the symbol specifies the content of the caution
more accurately. (This example warns of possible electrical shock.)

The symbol indicates that performing an action is prohibited.

The illustration inside the symbol specifies the content of the prohibited
operation. (In this example disassembly is prohibited.)

The ● symbol indicates operations that must be performed.

The illustration inside the ● symbol specifies obligatory instructions. (In
this example unplugging is obligatory.)

(3) Concerning warning labels

Warning labels are posted on the equipment.
Do not remove, damage or modify.

* Windows Internet Explorer is a registered trademark of Microsoft Corporation.

Netscape Navigator is a registered trademark of Netscape Communications Corporation.

vi
 About Warning Label
Below mentioned warning labels are put on the JUE-500, ADE and BDE.
Do not take off, destroy, or modify these labels.

<Warning Label of ADE >

1.1
25 0.6
1.3 10
0.8 25
0.4 100

Note 2)
<Warning Label of BDE >

-01-000821-6

Note 1)
Note 2)

Notes

1) IMEI 35887701-01-000821-6
International Mobile Equipment Identity (IMEI) is an unique number used to identify an individual
equipment.

2)
Attestation number which means safe, high-quality product and suits EU instruction (Free circulation
was permitted in the EU signatory).

vii
 BEFORE USING

• JRC is indemnified for any damages from incorrect operation, malfunction, and other
troubles except as outlined in the product warranty and by limitation of law.

• Some functions depend on the hardware and software version of your terminal equipment
connected with your JUE-500. Confirm your terminal equipment, hardware, and software
versions before contacting the purchasing dealer, JRC agent, or one of the JRC branches.

• Your communication data are transmitted via the Inmarsat systems, therefore, there is a
possibility that some errors may occur.

We strongly recommend important data be backed up to ensure safety and protection from loss.
Usually, digital scrambling of the Inmarsat system protects your communication data privacy.

However we caution you to understand that your communication data might be intercepted by
special technology and unauthorized access to the communication theory.

There are some additional and optional functions of the JUE-500 that is released in the near
future evaluation.

• Specifications of the JUE-500 and its accessories may change without notice, for
improvement.

• Some functions may not be supported by a product version. Please contact JRC for more
information.

viii
 DURING OPERATION

DANGER
Do not touch any internal parts with your hands or tools.
It may cause fire, electrical shock or malfunction.

DURING OPERATION

WARNING
Please do not bring the power supply code close to the heat apparatus. The coating of
the code may relieved, and it causes a fire and the electric shock.

Keep out of the area within a radius of 4.5meters from your ADE, because
ADE transmits microwaves. Strong microwaves may cause injury. In case
of approach within a radius of 4.5meters by necessity, turn off the JUE-500
and stop transmitting.

If an external matter, such as metal fragments, water, liquid, etc., infringes into
your JUE-500, turn off the power and contact the dealer or agent you purchased
the equipment from or one of our JRC Branches. Continuous operation may
cause fire, electrical shock or malfunction.

Install the JUE-500 correctly in accordance with the installation manual.

Inappropriate installation may cause incorrect operation; fire, electrical shock,

or malfunction. The JUE-500 should be installed by the trained technician or
engineer. The installation should be requested to the purchasing dealer, JRC
agent or one of the JRC branches.

Lay ADE-BDE coaxial cable correctly in accordance with the Installation

manual. (Especially waterproof should be treated correctly in accordance
with the installation manual.) Pay particular attention to waterproof
following the instruction of installation manual. Inappropriate installation
may cause incorrect operation, fire, electric shock or malfunction. The
installation has to be carried out under the supervision of trained technician or
field engineer.

Use the specified power supply voltage only （+19VDC to +31VDC）, otherwise
trouble, fire, or electric shock or malfunction may occur.

Do not troubleshoot or repair the internal equipment of the JUE-500 by yourself.

Any electrical work by any person other than our trained maintenance staff may
cause fire or abnormal operation of this equipment or electrical shock for you.
This equipment meets the technical standard of the Ministry of Internal affairs and
Communications.

ix
 WARNING
Do not adjust the internal circuit without a calibrated measuring instrument or
exchange the parts because the internal circuit has been adjusted finely to
specifications. If the equipment works abnormally, please contact the dealer,
JRC agent, or one of the JRC branches.

Do not remove, destroy, or modify warning labels.

DURING OPERATION

CAUTION
Before using, read this operation manual.
Incorrect operation may cause improper working operation or malfunction.

<<Above Deck Equipment>>

Do not deliver mechanical shock and/or force, because each unit of your ADE is a
precision instrument. Unwanted shock and force may cause malfunction.

Do not paint the radome. Painting of the radome may cause a decrease of the
communication quality.

<<Below Deck Equipment>>

Do not turn off the power switch of BDE except the case that maintenance or
checking is required.
It may cause malfunction of the antenna drive and may cause troubles.

x
Inmarsat FleetBroadband JUE-500 Operation Manual
Contents

PREFACE .......................................................................................................... v
BEFORE OPERATION .................................................................................... vi
BEFORE USING ............................................................................................ viii
DURING OPERATION.................................................................................... ix

1. The Inmarsat Service systems.................................................................. 1-1

1.1 Outline.................................................................................................... 1-1
1.1.1 Coverage area...................................................................................... 1-1
1.1.2 The Inmarsat FleetBroadband service ................................................ 1-2
1.2 The Inmarsat Fleet Broadband FB500 services explanations................ 1-3
1.3 Important reminder for using JUE-500.................................................. 1-4

2. Introduction of the JUE-500 .................................................................... 2-1

2.1 Outline.................................................................................................... 2-1
2.2 Features .................................................................................................. 2-1
2.3 Cable connection system diagram and components List ..................... 2-2
2.3.1 Cable connection system diagram ...................................................... 2-2
2.3.2 Components list ................................................................................ 2-3
2.4 Dimensional drawing (JUE-500 standard components) ........................ 2-4
2.4.1 ADE (Above Deck Equipment)[GSC-501] ........................................ 2-4
2.4.2 BDE (Below Deck Equipment)[GSC-502]......................................... 2-5
2.4.3 Handset [NQW-267] ......................................................................... 2-6
2.4.4 Coaxial cable [CFQ-3922A5] ............................................................. 2-7

3. Appearance .............................................................................................. 3-1

3.1 ADE ....................................................................................................... 3-1
3.2 BDE........................................................................................................ 3-2
3.3 ADE—BDE connecting cable ............................................................. 3-5
3.4 Handset .................................................................................................. 3-6
3.4.1 LCD/LED section ............................................................................... 3-7
3.4.2 Functional button section.................................................................. 3-12
3.4.3 Alpha-Numeric button section.......................................................... 3-12
3.5 Communication terminals.................................................................... 3-13
3.5.1 Terminal requirements ...................................................................... 3-13
3.5.2 Usage environment ........................................................................... 3-14
3.6 Handset menu....................................................................................... 3-14
4. Getting started.......................................................................................... 4-1
4.1 Connecting terminals and power on ...................................................... 4-2
4.1.1 Connecting terminals with cables ....................................................... 4-2
4.1.2 Setting/removing SIM card................................................................. 4-4
4.1.3 Power ON............................................................................................ 4-5
4.1.4 Screen display of Handset................................................................. . 4-7
4.2 Initial setting for communication ......................................................... 4-9
4.2.1 Mode setting of GUEST and ADMIN .............................................. 4-10
4.2.2 Setting service type ........................................................................... 4-11
4.2.3 Satellite display................................................................................. 4-12

5. How to use the telephone/FAX ................................................................ 5-1

5.1 Handset .................................................................................................. 5-4
5.1.1 Making a call/Answering the phone ................................................... 5-4
5.1.2 Using Phone Book (Speed dial).......................................................... 5-5
5.1.3 Using Redial menu.............................................................................. 5-6
5.1.4 Adjusting voice volume, backlight brightness, and ringer volume .... 5-7
5.1.5 Adjusting ringer volume/pattern/voice volume/backlight brightness
(ADMIN user only)......................... 5-8
5.1.6 Holding on the line............................................................................ 5-10
5.1.7 Passing a call from Handset to terminal telephone........................... 5-11
5.1.8 Using a Secret Code.......................................................................... 5-12
5.1.9 Entry, change and deletion of Phone Book ................................. 5-14
5.1.10 Displaying Call Log........................................................................ 5-17
5.1.11 Using Call Request.......................................................................... 5-20
5.1.12 Using Call Reception ...................................................................... 5-21
5.2 Using telephone/FAX with TEL1/2 port.............................................. 5-22

6. PC connection and LaunchPad calling .................................................... 6-1

6.1 USB port PC connection........................................................................ 6-2
6.1.1 Driver Installation to your PC................................................................ 6-2
6.1.2 Connecting USB ports ........................................................................... 6-6
6.2 Ethernet port PC connection .................................................................. 6-8
6.3 Connecting to Internet using LaunchPad............................................. 6-10
6.3.1 Standard IP........................................................................................ 6-10
6.3.2 Streaming IP...................................................................................... 6-13
6.3.3 SMS................................................................................................... 6-16

7. Using ISDN port ...................................................................................... 7-1

8. Handset Menu System ............................................................................. 8-1
TOP menu ............................................................................................... 8-2
8.1. Status menu ........................................................................................... 8-3
8.1.1 RX (Reception) menu ......................................................................... 8-4
8.1.2 TX (Transmission) menu .................................................................... 8-4
8.1.3 Position status display......................................................................... 8-5
8.1.4 Product menu ...................................................................................... 8-6
8.1.5 Unit Info menu.................................................................................... 8-7
8.1.6 ID menu ............................................................................................ 8-10
8.2 SMS menu............................................................................................ 8-11
8.2.1 New MSG menu ............................................................................... 8-13
8.2.2 Inbox menu ....................................................................................... 8-15
8.2.3 Sent menu.......................................................................................... 8-16
8.2.4 Draft menu ........................................................................................ 8-17
8.2.5 Setting menu ..................................................................................... 8-18
8.3 Satellite menu....................................................................................... 8-19
8.3.1 Satellite selection .............................................................................. 8-19
8.3.2 Spot Beam ID display ....................................................................... 8-19
8.4 Phone Book (Speed dial) menu............................................................ 8-20
8.4.1 Editing the Phone Book address ....................................................... 8-21
8.5 Redial menu ......................................................................................... 8-22
8.6 Call Log (Communication history) menu ............................................ 8-23
8.6.1 Call Log list menu............................................................................. 8-24
8.6.2 Call Log authentication and deletion ................................................ 8-25
8.7 Self Test menu...................................................................................... 8-25
8.8 Alarm Pack menu ............................................................................... 8-26
8.8.1 Unit selection menu for Alarm Pack................................................. 8-27
8.9 ADMIN menu ...................................................................................... 8-29
8.9.1 Setup menu........................................................................................ 8-30
8.9.1.1 Delivery setting.............................................................................. 8-31
8.9.1.2 Local Time setting ........................................................................ 8-32
8.9.1.3 LED setting .................................................................................... 8-33
8.9.1.4 Tracking setting.............................................................................. 8-33
8.9.2 Port Cont menu ................................................................................. 8-34
8.9.2.1 Port Cont setting item selection menu ........................................... 8-35
8.9.3 Port menu .......................................................................................... 8-36
8.9.3.1 Handset advanced setting menu..................................................... 8-37
8.9.3.2 ISDN MSN setting menu ............................................................... 8-38
8.9.3.3 Ethernet setting menu .................................................................... 8-39
8.9.4 User Reg. menu................................................................................. 8-40
8.9.4.1 User Reg. operation selecting menu .............................................. 8-41
8.9.5 Auto DCN. (Auto disconnection) menu ........................................... 8-44
8.9.5.1 Max Time menu ............................................................................. 8-45
8.9.6 SIM menu.......................................................................................... 8-46
8.9.6.1 Chg PIN1menu............................................................................... 8-47
8.9.6.2 PIN Input setting .......................................................................... 8-48
8.10 Other screen ....................................................................................... 8-50

9 Maintenance.............................................................................................. 9-1
9.1 Daily maintenance ................................................................................. 9-1
9.2 Self test................................................................................................... 9-2

10. After-sales service................................................................................ 10-1

11. Specification......................................................................................... 11-1

（APPENDIX）
A Handset menu tree................................................................................... A-1
B JUE-500 software updating procedure.................................................... A-5
C Default value list ................................................................................... A-20
D Trouble shooting and FAQ.................................................................... A-21
E Cause Code............................................................................................ A-29
F Glossary ................................................................................................. A-32

JRC Network................................................................................................ A-36

Declaration on toxic & Hazardous substances or elements of Electronic

Information Products（TBD) ...................................................................... A-37
1. The Inmarsat Service Systems
1

2. Introduction of the JUE-500

2

3. Appearance
3

4. Getting Started
4

5. How to use the Telephone / FAX

5

6. PC connection and LaunchPad calling

6

7. Using ISDN port

7

8. Handset Menu System

8

9. Maintenance
9

10. After-sales service

10

11. Specification
11
APPENDIX
 Chapter1
1. Inmarsat Service systems

1. Inmarsat Service systems

1.1 Outline

The Inmarsat Service Systems

1.1.1 Coverage area

The Inmarsat Satellites cover the earth’s surface except at the high latitude areas near the North
Pole and the South Pole.

Inmarsat terminals are available for any type of vehicle or ship, and are capable of communicating
day and night.

The Inmarsat coverage map displays the area of three satellite regions (after February. 28, 2009)
・Europe, Middle East, Africa (EMEA) Ocean Region
・Asia-Pacific Ocean Region
・America (AMER)Ocean Region

A geostationary satellite is placed on each Ocean Region (excluded spare satellites).

The adjacent Ocean Regions have overlapped area of satellite regions. Suitable Ocean Region
(satellite region) is automatically selected when JUE-500 positions in overlapped area.

Overlap Ocean Region

Europe, Middle America

Asia, and Pacific
East, and Africa (AMER)Ocean
Ocean Region
(EMEA) Ocean Region
Region

Fig.1.1.1b The coverage areas of Ocean Region (after Feb.28, 2009)

1-1
1. Inmarsat Service systems

1.1.2 The Inmarsat FleetBroadband Service

The Inmarsat network system consists of NCS, NOC, SCC, TT&C, and SAS.
Functions of each facility are as follows:

1) Network Coordination Station (NCS)

The NCS is designed for each Inmarsat service (i.e. Inmarsat-A, B, C) in each ocean region, which
manages and coordinates the traffic in the region. The NCS assigns communication channels
between the Mobile Earth Stations (MES) and Satellite Access Station (SAS).

2) Network Operation Center (NOC)

The NOC located at the INMARSAT headquarters in London U.K., coordinates communication
lines of the network 24 hours a day, 365 days a year. The NOC maintains contact via dedicated
satellite and terrestrial links with the NCSs and SASs in all Ocean regions.

The NOC performs the following:

・Coordination with the Satellite Control Center (SCC) for operation of satellites.
・Coordination with NCS and/or SAS for system operation.
・Collection of any status data in operation .
・Coordination of any test of satellite’s performance.

3) Satellite Control Center (SCC)

The SCC controls the positioning of the satellites above the equator.

4) Tracking Telemetry and Control Center (TT&C)

The TT&C supplies data on the status of the Inmarsat satellites to SCC.

5) Satellite Access Station (SAS)

The SASs located in Fucino (Italy) and Burum (Holland), which are the gateway systems operating
inter-working with public network (including telephone and Internet).

1-2
 Chapter1
1. Inmarsat Service systems

Inmarsat Satellite

The Inmarsat Service Systems

1) Network Coordination Station (NCS) Mobile Earth
Station (MES)
5) Satellite Access Station (SAS)

Inmarsat headquarter

2) Network Operation Center (NOC) International / Internal

Public network
3) Satellite Control Center (SCC) Internet
4) Tracking Telemetry and
Control Center (TT&C)

Fig.1.1.2 The Inmarsat FleetBroadband service Network

1.2 The Inmarsat FleetBroadband FB500 services explanations

Inmarsat FleetBroadband FB500 provides service shown below.
Packet Switched service (PS), Circuit Switched service (CS), and Short Messaging Service
(SMS) can be used simultaneously.

Packet switched service (PS)

Standard IP • Internet and intranet access at speed up to 432kbps over a
shared channel.
• Charged by data amount

Streaming IP • Internet and intranet access at guaranteed data rates on

demand up to 256kbps (32,64, 128,and 256kbps)
• Charged by connection time.

1-3
1. Inmarsat Service systems

Circuit switched service (CS)

4kbps Voice • Low cost voice service equal to Inmarsat mini-M
voice
• Charged by connection time

64kbps 3.1kHz Audio • High quality voice service to use FAX and
analogue modem.
• Charged by connection time

ISDN UDI /RDI *) data • ISDN 64k/56kbps data service for ISDN video
phone, G4 fax, etc.
• Charged by connection time

*) UDI = Unrestricted Digital Information

RDI = Restricted Digital Information

Short Message Service (SMS)

Short Message Service • Send and receive text messages up to 160 characters.
• Charged by message.

1.3 Important reminder for using JUE-500

NOTE
• Communication failure due to MCA wireless system interference might be occurred at the
coast of Japan urban area.
• Although 32k,64k, 128kbps Streaming IP service and CS service can be used in the same
time, only 256kbps Streaming IP service cannot be used with CS service.

1-4
 2. Introduction of JUE-500

2. Introduction of the JUE-500

2.1 Outline
The JRC JUE-500 is a FleetBroadband FB500 digital satellite communication system that meets the

Chapter 2
latest Inmarsat FleetBroadband FB500 SDM. JUE-500 is designed for easy operation and installation
due to the lightweight Above Deck Equipment (ADE) and compact Below Deck Equipment (BDE),
equipped with simple to operate telephone, FAX, IP services.

2.2 Features

Introduction of the JUE-500

Meeting the latest FleetBroadband SDM
The JUE-500 meets the latest Inmarsat FleetBroadband FB500 technical requirements (SDM) and is
a suitable solution for satellite communications equipment for any type of vessel, navigating the
world’s oceans.
High quality and low communication cost
The JUE-500 provides following services using Broadband Global Area Network (BGAN) offered
from Inmarsat.
-Low cost global voice service : 4kbps Voice
-G3FAX and legacy analogue modem service using 64kbps 3.1kHz Audio service
-Standard IP service (maximum speed is 432kbps)
-Streaming IP service (32k, 64k, 128k, and 256kbps)
-UDI/RDI service
-SMS (maximum number of characters are 160)
Stylish, Light weight, Space-saving, and Gyro-less
The JUE-500 can be installed on vessels of all sizes due to the compact and lightweight design of the
ADE. The adoption of an active, Gyro-less three-axis antenna structure, makes this unit a perfect fit
for small vessels.
With the use of a single coaxial cable as the control line between the ADE and BDE the installation
of the JUE-500 is simple and easy.
The Rewindless antenna produces uninterrupted communication during course change.

Adaptive to various networks

The JUE-500 has multiple Interfaces including Ethernet, ISDN 2 wire (maximum 6 telephones)*,
USB, and Handset as standard equipment. An output port for WRF (Wide-band Radio Frequency) is
also provided.
* Standard equipment provides 2 telephones, and 4 more telephones can be connected when
connecting OIU, as optional equipment.

Self-diagnosis system

The built-in self-diagnosis system continually monitors the status of the JUE-500 and indicates the
warnings if an error is detected.

2-1
 ABOVE DECK
EQUIPMENT
(ADE) BELOW DECK EQUIPMENT
J901 (BDE)

Earth Plate
(JRC SUPPLY) Coaxial Cable MAIN UNIT
W1: Coaxial Cable CFQ-3922A 7ZCSC0212 TEL JB TEL JB
ADE TELEPHONE
(JRC SUPPLY) 0.5m L1
TEL1 Modular Cable 3m RED 250V TTYCS-1 RED L1 TEL Cable 5m
(JRC SUPPLY) NQW-132B
[RJ-11] L2 BLK (DOCK SUPPLY) BLK L2
(JRC SUPPLY) (Attached to TEL)
WRF
[SMA]
(Option) (Option)
2. Introduction of JUE-500

NQE-3058B (Option) NQE-3058B (Option)

FACSIMILE *1
FAX Cable
TEL2 a) 3m, b) 1.8m a) FAX-2820 a) 2.4m, b) 1.8m EMC FILTER 0.6/1kV DPYC-2.5 Ship's Power
[RJ-11]
or
(Option) AC100/220V

Fig.
a) (Attachment) b) OKIOFFICE 86 FAX Power Cable TRANSFORMER (DOCK SUPPLY)
External (Attached to FAX)
Power Supply b) (Attached to FAX) (Option) (Option)
NBD-577C *1) Ship's power AC220V :
a) EMC FILTER (RSHN-2003)
AC100V ISDN ISDN Cable b) not use.
AC220V
7ZCSC0222B TA
RED Power Supply Cable [RJ-45] (Attached to TA) Ship's power AC110/115V :
+ 19-31V DC (Option)
DC24V BLK (Attachment) 5m a), b) TRANSFORMER (DD-118564)
OUT - Ship's power AC100V :
E GRN CentreCOM FS708XL
or equivalent
a), b) TRANSFORMER (DD-118525)
AC IN Ethernet LAN Cable 5m LAN Cable 5m
U V [RJ-45]
HUB PC (OWNER SUPPLY)
(JRC SUPPLY) (JRC SUPPLY)
(Option) (Option) (Option)
Ship's Power 0.6/1kV DPYC-2.5

2-2
AC100/220V (Dock supply)
USB USB Cable (max. 3m)
[SeriesB] PC

HANDSET
2.3 Cable connection system diagram and components List

1m
Handset NQW-267
(Attached with Handset)
2.3.1 Cable connection system diagram (using FAX-2820 facsimile)

2.3.1 Cable connection system diagram

Earth Cable
7ZCSC0266
(Attachment)

INMARSAT FleetBroadband JUE-500

Cable Connection System Diagram
 2. Introduction of JUE-500

2.3.2 Components list

Table 2.3.2 JUE-500 Components list

Chapter 2
Name of equipment Type Q’ty
JUE-500 ADE GSC-501 1
(Standard BDE GSC-502 1
Components) Handset NQW-267 1

Introduction of the JUE-500

Coaxial cable (between ADE and BDE) CFQ-3922A5* (50m) 1
Coaxial cable 7ZCSC0212 1
(between CFQ-3922A5 and BDE main unit)
PSU cable 7ZCSC0222B 1
(between EXT PSU and BDE main unit）
JUE-500 Operation Manual 7ZPSC0315 1
JUE-500 Installation Manual 7ZPSC0317 1
JUE-500 Quick Operation Guide 7ZPSC0319 1
JUE-500 CD-ROM 7YZSC0012 1
Supplied parts for ADE installation MPXP34428 1
Supplied parts for BDE installation 7ZXSC2502 1
Spare fuse for BDE 3
SIM card case 1
Option Telephone NQW-132B 1
Facsimile brother FAX-2820 1
Power transformer for Facsimile( 100V to DD-118525 1
230V)
EMC Filter for facsimile (direct coupling RSHN-2003 1
230V)
Option Interface Unit NQA-2217 1
External Power supply Unit (EXT PSU) NBD-577C 1
Telephone Junction Box (TEL JB) NQE-3058B 2

*Optional length are available: CFQ-5924A15(15m), CFQ-3923A5(50m).

2-3
2. Introduction of JUE-500

2.4 Dimensional drawing (JUE-500 standard components)

2.4.1 ADE (Above Deck Equipment) [GSC-501]

Fig. 2.4.1 ADE

2-4
 2. Introduction of JUE-500

2.4.2 BDE (Below Deck Equipment) [GSC-502]

Chapter 2
Introduction of the JUE-500

Unit: mm
Mass: approx. 2.2kg

Fig. 2.4.2 BDE

2-5
2. Introduction of JUE-500

2.4.3 Handset [NQW-267]

ttt

4-Mounting holes

Unit: mm

Mass. approx. 0.5kg

Fig. 2.4.3 Handset

2-6
 2. Introduction of JUE-500

2.4.4 Coaxial cable [CFQ-3922A5]

Chapter 2
Introduction of the JUE-500
Unit : mm

Type Length Mass Minimum bending radius

CFQ-3922A5 50ｍ(±1.0m) Under12.5kg 100mm

Fig. 2.4.4 Coaxial cable

2-7
2. Introduction of JUE-500

2-8
 3. Appearance

3. Appearance
In this section, the composition of the JUE-500 and terminal equipments are explained.

1) Above Deck Equipment (ADE): Antenna unit and radome (Antenna Cover)
2) Blow Deck Equipment (BDE): Main unit

Chapter 3
3) Coaxial cable: A Cable connects ADE to BDE
4) Handset: Handset and cradle
5) Terminal equipments: Accessories used for communication (user supplied PC, FAX, and
telephone)

Appearance
3.1 ADE
Glass Fiber Reinforced Plastics (GFRP）radome covers the antenna equipments, which is composed of:
a) Low Noise Amplifier (LNA)
b) Radio Frequency Unit (RFU)
b) Antenna Control Unit (ACU) contains GPS circuit
c) Rotary joint
d Antenna pedestal
All signals (and power) pass through a single coaxial cable, which connects the ADE and BDE.

Fig. 3.1 ADE appearance

3-1
3. Appearance

3.2 BDE
Main unit

Main unit appearance

Front view Rear view

Fig. 3.2a Main unit appearance

Front view
1 Power Switch

3 SIM Card slot 2 LEDs

4. Handset port Fig 3.2b Main unit front view

3-2
 3. Appearance

Rear view
8. FUSE
7. Antenna cable
6. WRF connector connector 9. DC Power connector
5. Earth

Chapter 3
Appearance
14. TEL1/2 port
12. USB port 10. ISDN Port
11. Ethernet port
13. OIU port

Fig. 3.2c Main unit rear view

1 Power Switch
Turns power on and off.

2 LEDs
Indicates the communication/apparatus status. They lit in the same way as LEDs on the Handset,
except at the time of startup.

Ready lamp displays communication status ALARM lamp indicates failure alert
(available/non-available)
Red light: Failure has occurred in the system.
Green light: (No light: The status is normal)
All communication services are available.

Blinking Green:
・ When no service is available
・ Activating (JUE-500 checking the status of
itself)
・ After power switch is turned off, until the
power is run out completely.

COMM lamp indicates communication starting.

Green light : In CS service communication

(No light: In PS service communication,

or no communication is on the way now.)

3-3
3. Appearance

3 SIM card slot

Mounts a SIM card.

4 Handset port (12-PIN Modular Cable)

Connects with Handset unit.
Offered service: 4kbps Voice and SMS

5 Earth

6 WRF connector
Connects with Wide-band Radio Frequency (WRF) communication equipments.

7 Antenna cable connector

Connects with the coaxial cable from the antenna (ADE).

8 Fuse
Melt down when over current are detected.
Replacement procedure: Loosen the folder head to counterclockwise direction with slotted
screwdriver, and pull out the folder when it is ejected. Replace the fuse to new one and set it in the
folder. Insert the folder and tighten it clockwise direction with pressing.

9 DC power connector
Connects with the cable which supplies the power source to the main unit.

10 ISDN port (RJ-45 type 8-PIN Modular Cable for ISDN)

Connects with equipment, which has an ISDN interface.
Offered services: 64kbps 3.1kHz Audio, UDI, and RDI

11 Ethernet port (RJ-45 type 8-PIN Modular Cable for Ethernet)

Connects with an equipment which has an Ethernet interface.
Offered services: Standard IP, Streaming IP, and SMS.

12 USB port (USB Cable series B plug)

Connects with an equipment which has a USB interface.
Offered services: Standard IP, Streaming IP, and SMS.
USB cable PC side :series A (male)
Main unit side :series B (male)
* The connection using USB hub is not supported yet.

13 Option Interface Unit (OIU) port

Connects with OIU unit.

14 TEL 1/2 ports (RJ-11 type 6-PIN Modular Cable)

Connects the analog equipment, terminal telephones, and facsimile to the main unit.
Offered services: 4kbps Voice and 64kbps 3.1kHz Audio

3-4
 3. Appearance

3.3 ADE - BDE connecting cable

＊This cable can be connected to ADE and BDE in either direction.

Chapter 3
50m(standard)

Fig. 3.3 ADE-BDE connecting cable

Appearance

3-5
3. Appearance

3.4 Handset

The Handset consists of main body and cradle (Handset rest)

The Handset is fixed on the cradle by a strong magnet.

Front view Inside view Cradle Handset fixed on cradle

(Operation side) (Receiver side)

Fig 3.4a Handset and cradle

Handset operation side consists of three sections:

3.4.1. LCD / LED section

LCD/LED
LCD screen displays JUE-500 user information. section
LEDs indicate communication/apparatus
status. Functional
button section
3.4.2. Functional button section
Buttons in this section control most of the functions
of the JUE-500. Alpha-numeric
button section

3.4. 3. Alpha-Numeric button section

Numeric mode is used to enter number sequences like
phone numbers. Alpha mode is used to enter letters.
These two modes are switched by pressing Aa
button of the Function section.

Fig. 3.4b Section of Handset

3-6
 3. Appearance

3.4.1 LCD/LED section

Functions of the LCD screens of the Handset.

Common items for all screens are:

1 [Operational button] Displays operatable keys: , or

2 [Enter mode] Displays which key enter mode is accepted, Aa (alphabet mode), or nothing

Chapter 3
(numeric mode) is displayed. (Only in SMS editing mode, aA is displayed)

3 [Each status] Displays every status of telephone/MES-setting function: , R, , or

4 [Condition of reception] Displays style icon

Appearance
5 [Connecting IP service] Displays style icon

6 [Selected satellite or terminal] Displays E143.5, HDST-VOICE, etc.

7 [Current time] Displays UTC/LT, or communicating time.

8 [Status of equipment] Displays CS PS READY, COMM (SND), etc.

1 2 3 4 5

Aa
6 SAT : W143.5
7 10:55 UTC 4 lines

CS PS READY

8
12-digit

Fig. 3.4.1a Explanation of LCD section

Fig. 3.4.1b LCD section

3-7
 3. Appearance

Table 3.4.1 Explanation of items displayed on screens

Displayed items Contents

1 Operational button Displays when the scrolling-up/down or switching-left/right is available.

Scroll the screen when up/down is displayed, with buttons.

Switch the screen when left/right is displayed, with buttons.

2 Input mode Displays Aa mark for alphabet input mode. If these icons are not displayed,
numeric input mode only available.
(Exceptionally in SMS menu, aA is displayed as lower case letter mode and
Aa is displayed as upper case letter mode.)

3 Each status 1) Displays when Phone Book menu is selecting.

2) Displays R when Redial menu is selecting.
3) Displays when call is on hold.
4) Displays when SMS message is arrived

This icon is :
• Not displayed even new message is received, when another icons ( , R,
and ) are need to be displayed in this area.

• Disappeared when Inbox menu (refer to [8.2.2 Inbox menu](p8-15)) is selected

and [Inbox list view screen] is once opened, regardless of the newly arrived
message is read or not.
• Disappeared when Power OFF with displaying it, and ON afterwards.

• Kept displaying even the new message is read, when it is executed by an

external access such as LaunchPad.
*SMS cannot be received at all when SIM has no empty space to store.
Confirm its capacity at Capacity screen of [8.2.5 Setting menu](p8-18).

4 Condition of 1)Displays a bar graph of signal reception level by seven (7) grades.
reception
Number of bars Communication
0 Impossible (no reception)
1 Possible to communicate but unstable
2 Possible to communicate but unstable
3 Possible to stable communicate
4 Possible to stable communicate
5 Possible to stable communicate
6 Possible to stable communicate

3-8
 3. Appearance

5 Connecting IP 1)Displays an icon which shows connecting IP service .

service
Icon style IP service type
Standard IP service only.

Streaming IP service only.

Chapter 3
Both of above IP services.

Appearance
6 Selected Displays selected satellite /communicating terminals.
Satellite or • Satellite (Displays when CS communication is not used)
terminal
It displayed in units of 0.1 degree, and in the range of W180.0 to E180.0
• Communicating terminal (displays in communication)

Terminal name
HDST-VOICE
TEL1-VOICE
TEL1-FAX
TEL2-VOICE
TEL2-FAX
ISDN-VOICE
ISDN-FAX
ISDN-UDI
ISDN-RDI

7 Current time Display can be selected from UTC (Universal Time coordinated) and LT (Local Time).

If you want to set time difference, select LT. Refer to [8.9.1.2 Local Time
setting](p8-32).

3-9
 3. Appearance

8 Status of equipment

Displays the status of equipment. Normally, this area displays

below contents under waiting communication or under transmitting.
Status of Displayed txt. Contents
Displayed only in Secret equipment
code using status The operation of Handset is protected with
Normal LOCK
Terminal Lock
Displayed only in Normal nnn/NNN Displays the used amount (nnn) and total
SMS menu capacity (NNN) of input characters of SMS
Abnormal ADE? ADE is abnormal condition
Abnormal SIM? SIM is abnormal condition
Abnormal POSITION? GPS does not receive the radio wave from
The items in this satellite. It is not always failure.
table are arranged in The other factors including blocking can be
displaying priority. considered.
Normal HEADING? GYRO of Sync/Step requires Heading value
Abnormal GYRO? GYRO is abnormal condition.
Normal COMM (SND) Called from the ship.

Normal COMM (RCV) Called from the land.

Normal SAT SEARCH Searching Satellite.

Normal REGISTERING It is displayed from the Satellite search is
completed and until READY status is
started.
Abnormal SEARCH NG Satellite search has been failed.
Normal CS PS READY Communication is possible.
(Circuit switch service and Packet switch
service are available)
Normal CS READY Communication is possible.
(Circuit switch service only available)
Normal PS READY Communication is possible.
(Packet switch service only available)
Normal NOT READY Communication is impossible.

3-10
 3. Appearance

Lighting of LEDs

Ready lamp displays available services ALARM lamp indicates failure alert

Green light: Red light: Failure has occurred in the system.

Communication services are available. (No light: The status is normal)

Chapter 3
Blinking Green:
・ When no service is available
・ Activating (JUE-500 checking the
status of itself) READY ALARM COMM

Appearance
・ After power switch is turned off, until
the power is run out completely.

(No light: power switch is OFF)

COMM lamp indicates communication starting.

Green light : In CS service communication

(No light: In PS service communication,

or no communication is on the way now.)

Fig. 3.4.1c Indication of LEDs

LEDs on the Handset are lit in the same way as the main unit, except just after the startup.

3-11
3. Appearance

3.4.2 Functional button section

This section describes function buttons except those for entering characters.
Buttons and its function

Aa Switching button Switches enter mode, between alphabets and numbers.

SMS SMS button Reads, creates, sends, and deletes Short Message Service（SMS).

STATUS Status button Makes direct access to STATUS menu.

OK OK button
0.,- Registers entered contents.
GH

Scroll up button
Scrolls up the screen / makes direct access to Redial menu.

Scroll down button

Scrolls down the screen/makes direct access to Redial menu.

MENU Menu button Makes direct access to TOP Menu.

Fig. 3.4.2 Functional button
Satellite button Makes direct access to Satellite menu. section

Phone Book button Makes direct access to PHONE BOOK menu.

Off Hook(Call starting)button Makes a call and receives a call.

CLR Clear button Clears (cancels) the entry immediately before.

On Hook(Call finishing)button Hangs up the call.

3.4.3 Alpha-numeric button section

Buttons and usage

1
1
This button adjusts the
2ABC voice volume and the
3DEF screen brightness of the This button has no function.
4GHI Handset.
5JKL

6MNO
Enters numerical/alphabetical
P characters and symbols.
7QRS
8TUV
W
9XYZ
3DEF
Fig. 3.4.3
Alpha-numeric button section
0.,-

# Enters # and also scrolls the screen to the right direction.

Enters* and also scrolls the screen to the left direction.

*

3-12
 3. Appearance

3.5 Communication terminals

3.5.1 Terminal requirements

＊Series connection (of terminal telephone and FAX) is not available on one port.

Chapter 3
Handset

ISDN
Port

Appearance
USB
Port Ethernet
TEL2 /TEL1 Port OIU Port
Port

RJ-11
RJ-11
RJ-45
Series B (Male) RJ-45

TEL ISDN
TEL
cable cable
cable
USB cable Ethernet
cable
Terminal
Adapter
Series A (Male)

* When two or more PCs are connected to Ethernet Port

RJ-45

Ethernet
cable

HUB

Ethernet
cable NOTE
For JUE-250/500, use straight Ethernet cable when
you connect Ethernet port with your PC deirectly,
unlike JUE-33/410F uses cross Ethernet cable.

Fig. 3.5.1 Terminal requirements

3-13
 3. Appearance

3.5.2 Usage environment

Table 3.5.2 Usage environment
Item Contents
PC OS Microsoft Windows XP
/Windows Vista
Interface Ethernet, USB
ISDN Terminal Switch type Euro ISDN
Equipment
Coding type of voice A-law
Interface S/T

3.6 Handset menu

On the JUE-500, various menu screens can be displayed and set, from Handset.

GUEST User *1)cannot utilize the menus of ADMIN User*2).

*1)
GUEST User: General user
*2)
ADMIN User：User who is authenticated to make settings of the JUE-500.

Handset menu

For more detail, refer to [8. Handset Menu System](p8-1).

Displays JUE-500 status and of communication status(For all user)

Status SMS Satellite Phone Book

(Displays internal status (Selects satellite, and (Registers abbreviated
(Reads/creates/sends/
for carry out displays spot beam No.) number to the Handset and
deletes SMS)
communication) terminal telephone)

Redial
(Displays Redial Call Log Self Test Alarm Pack
(Displays Call logging (Displays Self Test (Displays detailed
number list and makes a
history) result) Information of JUE-500
call with it)
and Alarm history)

Changes JUE-500 status and communication status (For ADMIN user only)

ADMIN Setup Port Cont Port

(Displays menu list for (Setups the basic (Setup the additional (Specify setup of the port)
the ADMIN user) operation of BDE) function of each port)

User Reg. Auto DCN. SIM menu Option menu

(Registers users and secret (Sets automatic (Sets SIM card-use (Sets the operation for
call users) disconnection of operation) OIU connection)
communication)

Fig. 3.6 Handset menus (Classified by user authority)

3-14
 4. Getting started

4. Getting started
In section 4.1, connecting the Handset and terminal devices to Main unit, and setting SIM card are
described.

NOTE

JUE-500 has two types of satellite tracking mode, Signal tracking mode and Gyro tracking mode.
Press MENU+3 button (Satellite menu) on the Handset. [3.Heading] is displayed when the JUE-500
is set as Gyro tracking mode.

Section 4.2 describes initial setting for communication by Handset.

Chapter4
When you use LaunchPad in JUE-500 communication, connection and initial setting, and
installation are required to your PC, preliminary (of course, communication is available with
Handset only).

Getting Started
About the LaunchPad

LaunchPad is the application, which runs on the PC for the BGAN/FBB network.
It displays status/setting of the equipment, connects/disconnects Standard/Streaming IP service and
sends/receives SMS, etc. on your PC.
Operation using Launchpad is partly introduced in this chapter.
Install the LaunchPad from attached CD-ROM into your PC, preliminarily.

Fig.4. The main window of LaunchPad

4-1
 4. Getting started

4.1 Connecting terminals and power on

4.1.1 Connecting terminals with cables

Handset

OIU

Terminal
Adapter

PC connected
FAX TEL to USB port PC(s) connected
with Ethernet port (Connection is depending
on the Terminal Adaptor)

Fig.4.1.1 The Cable connection of each terminal

NOTE
For JUE-250/500, use straight Ethernet cable when you connect Ethernet port with your PC, unlike
JUE-33/410F uses cross Ethernet cable.

Connecting terminal telephone and FAX to TEL1/2port

Connect terminal telephone/FAX to TEL1 and TEL2 port with 2 wire, 6-PIN modular cable (RJ-11
type).

Connecting Handset to Handset port

Connect adapter of Handset to Handset port.(12-PIN modular cable)

4-2
 4. Getting started

Connecting PC to USB port

Connect PC to USB port with USB cable.

Connecting PC to Ethernet port

Connect PC to Ethernet port with Ethernet cable.
When you connect two or more LAN PCs via HUB, use straight LAN cable and connect each
device. Read the manual of HUB first, then buy suitable cables.

Chapter4
Connecting terminal adapter to ISDN port
Connect terminal adapter to ISDN port with ISDN cable.

Getting Started
(Subsequent connection depends on the type of terminal adapter)

4-3
 4. Getting started

4.1.2 Setting/removing SIM card

Before turning on the power, setting SIM card is required in every time.

NOTE
・ JUE-500 will not work without a valid SIM card, which is furnished from the Distribution Partner.
・ Do not set/remove the SIM card during power switch is turned on.
・ Make sure that power switch is correctly turned off, before you set/remove the SIM card to/from
main unit.

SIM card setting procedure (Before power switch is turned on)

1) Release the SIM cardholder by pressing the eject button (yellow button
cated left edge of SIM card slot) with ball pen chip or like that.

2) A black holder will eject from SIM card slot. Then withdraw it.
Install the SIM card in the cardholder making sure it snaps into place.
Make sure that the SIM card’s gold contacts are facing out from the
holder.

3) With the card in the holder, gently insert the holder with the card’s
gold contacts facing down.

SIM card removing procedure (After power switch is turned off)

1) Release the SIM cardholder by pressing the eject button (yellow button located left edge of
SIM card slot) with ball pen chip or like that.
2) A black holder will eject from SIM card slot. Then withdraw it.

3) Remove the SIM card from the holder.

4) Insert the empty holder back into SIM card slot.

4-4
 4. Getting started

4.1.3 Power ON
Before turning on the power, check the following;
• Check the obstacles between antenna and satellite.
• Check that SIM card is correctly set.
• Check that the breaker of inboard power supply is turned on.
• Check that the coaxial cable from ADE is connected to BDE, certainly.
• Check that the Handset is connected to BDE, certainly.

Power ON
Turn the “POWER” switch of the main unit to “ON”.

Chapter4
All LEDs on the front panel will light up in a moment. Then, the ALARM and COMM lamps
will go out, only the green READY lamp will be still blinking.
To power off, turn the “POWER” switch to “OFF”.
Then, the READY lamp begins blinking in green, while the disconnect process is carried out.

Getting Started
After, the disconnect process has been completed, the power supply is turned off.

Power
Switch

LEDs

Fig.4.1.3a Power switch and LEDs of Main unit

Satellite Search (acquisition) function works automatically

When JUE-500 is turned on, the system automatically calculates the satellite position by measuring
ship's position by GPS (built-in), and then automatically turns the antenna towards the satellite.

After acquiring the satellite, the JUE-500 automatically controls the antenna angle to maximize
receiving signal strength.

LCD screen of Handset displays “CS PS READY” when communication is available.

4-5
 4. Getting started

NOTE

・ When the Receiving signal strength (REC) level is low, the communication may fail due to the
circuit design, by decreasing rate of successful call, even if “CS PS READY” is displayed on LCD
screen.

The LCD screen of Handset may not turn to “CS PS READY” after 5 minute since powered on.
This status is for stabilize the main unit, not abnormal.

NOTE
Confirm that the differ is not so much, between the GPS data of Handset and the positioning
data of GPS located in a ship , when the signal from satellite cannot receive.
(Refer to [8.1.3 Position status display],p8-5).

Contact the purchasing dealer, JRC agent or one of the JRC branches with confirming above
matter, when the satellite search function does not work.

”SEARCH NG” is displayed in status column of Handset screen, when automatic satellite search
function is failed. In this case, carry out satellite acquisition again manually (refer to [4.2.3.
Satellite selection]) (p4-12).

SAT：E143.5
14:03 UTC
SEARCH NG

Fig. 4.1.3b SEARCH NG status of Idle screen

4-6
 4. Getting started

4.1.4 Screen display of Handset

Turn on JUE-500 by pushing power switch

ON
of Main unit.

Initializing
A LED of Main unit starts blinking.
About 10 seconds later, initializing is started
Initialize and blinking [Initialize] text is displayed.

Chapter4
Satellite searching [SAT SEARCH] text is displayed in the

Getting Started
lowest, [Status] line. Satellite search is
SAT：E143.5 started.
14:03 UTC
SAT SEARCH

Registering to network Satellite search is terminated and then

[REGISTERING] text is displayed.
SAT：E143.5 Registering to Inmarsat network is started.
14:03 UTC
REGISTERING

Registering is terminated and [CS PS

Communication available status
READY] text is displayed.
Various services are available.

* Antenna bars display communication status

SAT：E143.5
0 : Impossible to communicate (no reception)
14:03 UTC
CS PS READY 1 to 2:Possible to communicate but unstable

3 to 6: Possible to stable communicate

Go to initial setting of next

[READY] lamp lit.
(Refer to [3.4.1. LCD/LED section] (p3-6). chapter.

Fig.4.1.4a Screen transition when Power switch is turned on

4-7
 4. Getting started

(Screen transition when power switch is turned off)

Turn off the power switch.

OFF

Power-off screen
Quitting operation is on the way in the
JUE-500. Characters on the screen

Blinking Power OFF blink.

Screen and all LEDs are turned off.

Operation is completed.

Fig.4.1.4b Screen transition when Power switch is turned off

NOTE
Carry out available countermeasure referring to [8.10.Other screens: TX alarm screen] (p8-50), when
JUE-500 displays the below screen during communication.
These screens indicate a failure has occurred on the communication system of the JUE-500.

TX Alarm screen

TX Alarm
OK : Reset

Fig. 4.1.4c TX alarm screen

4-8
 4. Getting started

4.2 Initial setting for communication

Setting flow

Mode setting of GUEST and ADMIN (Chapter 4.2.1, p4-10)

Handset TEL/FAX USB port connection Ethernet port ISDN port

Chapter4
Go to Chapter7 (p7-1)

Getting Started
Using ISDN port

Go to Chapter5 (p5-1) Go to Chapter6 (p6-1)

How to use the telephone/FAX PC connection and LaunchPad calling

Fig. 4.2a Setting flow

NOTE

Following screen pops-up for a moment and returns to previous action/screen when wrong
operation/entering is carried out from Handset.

Error

Fig. 4.2b Setting error screen

4-9
 4. Getting started

4.2.1 Mode setting of GUEST and ADMIN

GUEST user can perform the daily operation of the JUE-500.

ADMIN user can access additional functions like setup of the JUE-500 and information control.

When power switch is pressed only, the user logs in as a GUEST user.

To operate the ADMIN user-limited menu described [5.1.5] or after [8.9] of this Manual, Log-in with
secret code of ADMIN user is required.

NOTE
Default secret code of ADMIN is “0001”.

Idle screen
SAT: E143.5
Press MENU button, then TOP menu opens.
14:03 UTC
READY TOP menu screen
1 Status
Press button to move the cursor, and select [9 ADMIN].
2 SMS
READY
8 Alarm Pack Then press OK button.
9 ADMIN
READY Secret code setting screen
Secret Code？
Enter 4-digit Secret code. The entered characters are
OCEAN hidden by ****.
Secret Code？
****
READY
1 Setup ADMIN menu screen
This screen is displayed soon, when the secret code
2 Port Cont
is authenticated.
！ You have free access to ADMIN menu after this
screen is displayed.
Error screen
Error screen
Error
This message is displayed soon after the secret code is entered wrongly,
and the screen returns to Top menu.

Fig. 4.2.1 Mode setting of GUEST/ADMIN user

NOTE

* Return to Idle screen by pressing CLR button several times or pressing (Off-hook) button
once to quit ADMIN user mode.

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 4. Getting started

4.2.2 Setting service type

In this section, setting the Service types for [TEL1] and [TEL2] ports are explained.
Select the Service type of the port with following the terminal device (telephone or FAX) being
connected to each port.

Open [9 ADMIN menu] by the sequence of [4.2.1] screen.

Select [2 Port Cont] menu, then [Port Cont setting item selection menu] screen will open.
Select the port from [TEL1] /[TEL2], and select the service type from [VOICE] (for telephone), or
[FAX], and then press OK button. The screen returns to [Port Cont setting item selection] screen.

Chapter4
Idle screen
Press MENU button, then TOP menu opens.
SAT: E143.5

Getting Started
14:03 UTC Top menu screen
READY
8 Alarm Pack Select [9 ADMIN] and press OK button.
9 ADMIN ADMIN menu screen
READY
2 Port Cont Select [2 Port Cont] and press OK button.
Enter the
3 Port
Secret code.
000m00s
Port Control menu screen
2 TEL1
Select [2 TEL1] or [3 TEL2] and press OK button.
3 TEL2
READY
2 Vo l u me Port Cont setting item selection menu
3 Ty p e Select [3 Type] and press OK button.
READY
VOICE
Service type setting screen
FA X
Select [VOICE] or [FAX] and press OK button.

Fig. 4.2.2 Setting service type menu

4-11
 4. Getting started

4.2.3 Satellite display

In this section, setting of Satellite search type is explained. Select [3 Satellite] from [Top menu],
and select [1 Satellite] from displayed [Satellite] menu screen.

Current setting is displayed with * mark on its line head.

To change it, move the cursor by buttons, and press OK button (by selecting [AUTO],
suitable satellite is automatically chosen).

Satellite display
3 Satellite
4 Phone Book
AUTO
READY
OK 1 Satellite
**W98.0
OK
2 Sp o t B e a m E143.5

OK

Select with a cursor, and press OK button.

Then the screen is returned to Top menu.

Fig. 4.2.3a Flow of Satellite selection

If the antenna cannot catch the satellite for some reason, "SEARCH NG" is displayed in the
lowest line of Handset screen (status area). Select the satellite again.

SAT:E143.5
14:03 UTC
SEARCH NG

Fig. 4.2.3b SEARCH NG status of Idle screen

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 5. How to use the telephone/FAX

5. How to use the telephone / FAX

In chapter 5.1(p5-4), the telephone functions with Handset listed below are explained.
(The capped number of each function is the chapter No.)

5.1.1 Making a call/ Answering the phone 5.1.7 Passing a call from Handset to
terminal telephone
5.1.2 Using Phone Book (Speed Dial)
5.1.8 Using a Secret Code
5.1.3 Using Redial menu
5.1.9 Entry, change and deletion of Phone
5.1.4 Adjusting voice volume and brightness Book

5.1.5 Adjusting ringer volume/pattern,

5.1.10 Displaying Call Log
and voice volume (ADMIN user only)

5.1.11 Using Call Request

5.1.6 Holding on the line

Chapter5
5.1.12 Using Call Reception

In chapter 5.2, functions of TEL/FAX using the TEL1/TEL2 ports are explained.

How to use the telephone/FAX

Dial-up procedure of the JUE-500
The telephone number dialed last is memorized in main unit. Redialing of telephone is simple.
Refer to the procedure below.

Table 5a. Dial-up procedure of the JUE-500

Dial-up procedure of the JUE-500 (from terminal telephone/Handset)

■ Regular calling 00 Country Code Area Code Subscriber’s number

Example) Placing a call to +81-422-45-9111, in Japan→0081422459111

■ Speed Dialing Speed Dialing number

Example) Calling by a Speed Dial number 05 →05

■ Redial calling 00 (Last dialed number, which is stored in each port is redialed)

■ Secret Code calling

• Using terminal telephone Secret Code 00 Country Code Area Code Subscriber’s number

Example) Placing a call with secret code 4321, to +81-422-45-9111 in Japan. → 43210081422459111

• Using Handset
Press any button to display the Secret Code input request screen, and then carry out reguler calling.

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5. How to use the telephone/FAX

Dial-up procedure for forced setting of service type

Just adding or on the head of dialing sequence, user can easily set the service type (Voice or
FAX) to TEL1/2 port, regardless of setup done at [8.9.2.1 Port Cont setting item selection menu
(p8-35)].
This is temporal setting, and available for only transmission.

Table 5b. Dial-up procedure of the JUE-500, for forced setting of each service type

Using Voice service (4kbps Voice) on TEL1/2 port

■ Regular calling 00 Country Code Area Code Subscriber’s number

■ Speed Dialing Speed Dialing number

■ Redial calling 00

■ Secret Code calling Secret Code 00 Country Code Area Code Subscriber’s number

Using FAX service (3.1kHz Audio FAX) on TEL1/2 port

■ Regular calling 00 Country Code Area Code Subscriber’s number

■ Speed Dialing Speed Dialing number

■ Redial calling 00

■ Secret Code calling Secret Code 00 Country Code Area Code Subscriber’s number

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 5. How to use the telephone/FAX

Before using Handset

You can operate the JUE-500 with the Handset both on-hooked and off-hooked to the cradle.

1. Off-hook the Handset from the cradle(Off-hook mode)

To display and/or set the status of JUE-500

Press a direct button
(refer to [8 Handset, Top menu](p8-2).

To make a call
Enter phone number and # (refer to p5-1 for detail).

Chapter5
*You can hear Dial tone.

COMM(SND)
(On communication screen)

How to use the telephone/FAX

Fig. 5a Operation on Off-hook mode
2. On-hook the Handset on the cradle(On-hook mode)

To display/set the status of JUE-500

Press a direct button
SAT: E143.5
14:03 UTC (refer to [8. Handset, Top menu](p8-2).
CS PS READY

(Idle screen) To make a call

Enter phone number and #
(refer to p5-1 for detail).

Fig. 5b Operation on On-hook mode

In this Chapter, operations based on the On-hook mode are explained.

Handset displays Secret code request screen first, when the Secret code setting is turned on.
Use each function after entering Secret code.

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5. How to use the telephone/FAX

5.1 Handset

5.1.1 Making a call / Answering the phone

Making a call
Hook off the Handset and press the number followed by # button.
When the party answers the call, [Communication screen] is displayed . Converse with the party.
Return Handset to the cradle when the telephone call ends. [Disconnection screen] is displayed for
15 seconds with Cause Code and duration of communication. After the call has been completed,
the display returns to [Idle screen].

Idle screen
SAT: E143.5 [Idle screen] is displayed when Handset is placed on the cradle, and
[Dial-waiting screen] is displayed when Handset is off-hooked.
14:03 UTC In dialing, do not forget to press # in the end.

Dial-up screen
1234567890＃ If the total digit of telephone number exceeds 10, first several
digits are not displayed.
READY
HDST-VOICE
On Communication screen
1m21s Elapsed time of communication is continually shown
COMM(SND) until the call is disconnected.
“m” stands for minute(s), “s” stands for second(s).
1m25s
Communication terminated screen
Code:0010
Return the Handset to the cradle. The total duration is
displayed on the right of the first line, and the Cause
After 15 seconds, the screen
returns to [Idle screen] Code is displayed on the second line.

*Cause Code: 4-digit code. Identities the cause of

disconnection (refer to [Appendix E Cause Code], A-29)
Fig.5.1.1a Flow of making a call

■Dial-up procedure 00 Country Code Area Code Subscriber’s Number ＃

Example) Placing a call to +81422-45-9111 in Japan→0081422459111

Answering the phone

If the JUE-500 receives a call, ring tone will sound and the screen
changes to [Arrival screen].
Ring
Take up the Handset from the cradle, then you can talk with the
party. The screen will change to [On communication screen].
COMM(RCV)
After the disconnection, return the Handset to the cradle.
Fig.5.1.1b Arrival screen
NOTE
Voice of landside might be distorted or interrupted if the JUE-500 is used under a remarkably noisy
environment, for example, in a small and high-speed ship.

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 5. How to use the telephone/FAX

5.1.2 Using Phone Book (Speed dial)

Register the phone numbers before the Phone Book (Speed dial) is used.
Refer to [5.1.9 Entry, change and deletion of Phone Book](p5-14).

To make a call with Speed dial from Handset

Press button in Idle screen.

[Phone Book address screen] is displayed. This will work with Handset in either On-hook or
Off-hook mode.
Scroll the screen with buttons, select the address with the cursor and press OK button.
(It is also available to enter abbreviated number (which have been registered) and pressing OK button
in idle screen).

Example) Placing a call to Mr. SMITH, who has been registered in Phone Book No.06.

Chapter5
Idle screen
SAT: E143.5
14:03 UTC Press button.
READY

How to use the telephone/FAX

01 Phone Book address display screen
JRC Scroll down the screen to No.06 with buttons.
READY
06 Phone Book address display screen
SMITH No.06 screen is displayed. Press OK button.
READY
34
Dial-up screen
567890123456
Mr. SMITH’s telephone number is displayed.

HDST-VOICE On communication screen

1m21s The line is connected to Mr. SMITH.
COMM(SND)

Fig.5.1.2 Flow of using Phone Book (Speed Dial)

Quick procedure for Speed dialing

■ Speed Dialing

Speed Dialing number

Example) Placing a call to Speed Dialing No.01→01

Placing a call to Speed Dialing No.18→18

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5. How to use the telephone/FAX

5.1.3 Using Redial menu

Redial menu displays the dial number of the last 30 calls.

Example) To display 0081-422-45-9111 with the Redial list, scroll through the screen with
buttons, and place a call to the number using the Redial function.

Press buttons with the display on [Idle screen], the screen will change to [Redial List screen].

Press buttons until desired dial number is displayed.

Idle screen
SAT: E143.5
Display Redial List pressing buttons.
14:03 UTC
READY Redial list screen
01
0 0 0 0 11 2 2 Selet the desired dial number by pressing buttons, and
then press OK (when you want to display the beginning of
READY
26 telephone number, press # button).
008142245951
CS PS READY
00814224591 Dial-up screen
11 Dial-up starts. When dial-up terminates, whole
number is displayed.

HDST-VOICE On communication screen

0m00s The line is connected.
COMM(SND)

Fig.5.1.3 Flow of using Redial menu

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 5. How to use the telephone/FAX

5.1.4 Adjusting voice volume, backlight brightness, and ringer volume

Quick adjustment of voice volume (Handset status: Off- hook mode)

To adjust the voice volume, press buttons on the left side of the Handset, during the
communication.

Voice volume adjustment is possible only in Off-hook mode.

button

Fig.5.1.4a Quick adjustment of voice volume using buttons

Chapter5
Quick adjustment of backlight brightness (Handset status: On- hook/Off-hook mode)

To adjust the brightness of the screen, press buttons on the left side of the Handset. Both
modes are available, On-hook mode (placing the Handset on the cradle, or pick up the Handset and

How to use the telephone/FAX

operating a Menu button) or Off-hook mode.

Quick adjustment of ringer volume (Handset status: On- hook mode)

To adjust the ringer volume, press buttons on the left side of the Handset, while it is ringing.

button

Brightness adjustment of the screen is possible only in On-hook mode.

Ringer volume adjustment is also possible while it is ringing only in On-hook mode.

Fig.5.1.4b Quick adjustment of backlight brightness and ringer volume using buttons

These adjustments are absolutely temporal.

To adjust them firmly, refer to the [5.1.5 Adjusting ringer volume/pattern,/voice volume/backlight
brightness (ADMIN user only)](p5-8).

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5. How to use the telephone/FAX

5.1.5 Adjusting ringer volume /pattern/voice volume/backlight brightness (ADMIN user only)

Adjusting the ringer volume

Ringer volume can be adjusted from the menu of the Handset.

Refer to below flow chart, open the menu screens and start the setup.

SAT: E143.5 Idle screen

14:03 UTC Press MENU button.
READY
8 Alarm Pack Top menu screen

9 ADMIN Select [9 ADMIN] and press OK button.

ADMIN menu screen

Enter the 2 Port Cont
Secret code. Select [3 Port] and press OK button.
3 Port
READY
Port menu screen
1 Handset
2 ISDN Select [1 Handset] and press OK button.
READY Handset menu screen
3 Ring Type
Select [4 Ring VOL.] and press OK button.
4 Ring VOL.
Ringer volume menu screen
3 Select the volume level of ringer tone from 1
2 to 3, and press OK button.
1

Fig.5.1.5a Flow of setting ringer volume

Selecting the ringer type

The pattern of ringer tone can be selected from six types, in the same way as above.

Handset menu screen

3 Ring Type
4 Ring VOL. Select [3 Ring Type].

READY
1 Ring Tone menu screen
2 Select the pattern of ringer tone from six
3
types, and press OK button.
4
Then the screen is returned to previous one.
5
6

Fig.5.1.5b Flow of setting pattern of Ring Type

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 5. How to use the telephone/FAX

Adjusting the voice volume and the backlight brightness by the buttons of Handset

Voice volume can be adjusted using the buttons on the left side of Handset (refer to [5.1.4
Adjusting voice volume and the backlight brightness](p5-7).

To change the default voice volume, follow the way shown below.

Setting voice volume from Handset screen

Idle screen
Press MENU button.
SAT: E143.5
Top menu screen
14:03 UTC
Select [9 ADMIN] and press OK button.
READY
8 Alarm Pack
ADMIN menu screen
9 ADMIN
READY Select [2 Port Cont] and press OK button.

Chapter5
2 Port Cont
Enter the
Secret code. 3 Port Port menu screen
000m00s Select [1 Handset] and press OK button.
1 Handset
2 ISDN

How to use the telephone/FAX

READY Port Cont setting item selection screen
4 Ring VOL. Select [5 Volume] and press OK button.
5 Volume
READY
3
2 Volume setting screen
Select the type and press OK button.
The screen is returned to previous one.

Fig.5.1.5c Flow of setting voice volume

Setting backlight brightness (in Port Menu screen)

Port menu screen

Select [1 Handset] and press OK button.
1 Handset
2 ISDN Handset menu screen
Select [1 Back Light] and press OK button.
1 Back Light
2 Dimmer
Back light menu screen
4 READY
Select the Brightness from four levels and press
…3
OK button.
Then the screen is returned to previous one.

Fig.5.1.5d Flow of setting backlight brightness

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5. How to use the telephone/FAX

5.1.6 Holding on the line

To hold on, press the Off hook button ( ) of the Handset. To restart conversation, press it
again.

*The line is not disconnected even the Handset is

returned to the cradle, when this button is pressed.

*When a call is held on, the party cannot hear your

voice, but you can hear the party’s voice.

Off hook button

Fig.5.1.6 Hold on the line (by Off-hook button)

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 5. How to use the telephone/FAX

5.1.7 Passing a call from Handset to terminal telephone

To pass a call to one of the terminal telephones (connected to BDE), press the extension number during
communication.
Extension numbers of the JUE-500 are designated as follows.
Terminal telephone connected with TEL port 1…..* * +1.
Terminal telephone connected with TEL port 2…..* * +2.
Handset………………………………........………* * +0.

On communication screen
HDST-VOICE Press the extension number(to be transferred). Press * * 1 to
12m29s transfer to the terminal telephone connected with TEL port 1.
COMM(SND) Press * * 2 to transfer the telephone connected with TEL port 2 .

Press the On hook button ( ) or place the Handset on the cradle,

after you heard the beep tone.

Chapter5
Forwarding screen (during ringing)
Forwarding Ring tone sounds on both of Handset and transferred terminal telephone.
TEL1 The screen will change to [Forwarding screen], and then forwarded
COMM(SND)
distination (TEL1 or TE2) is displayed.

How to use the telephone/FAX

Forwarding screen (after the call is picked up by destination)
Ring tone sound stops when the forwarded destination picks up the call.
The screen displays the duration of the call.

Disconnection screen
2m39s
When the forwarded distination disconnects the line, the screen will change
Code:1001
to [Disconnection screen], and then Cause Code and total duration is
CS PS READY
displayed.

Fig.5.1.7 Flow of transferring a call from Handset to one of the terminal telephones
Table 5.1.7. Forwarding key operation list
Object Operation Performance
Forwarding to TEL1 * *+1+[On-hook] TEL1 is called up
Forwarding to TEL2 * *+2+[On-hook] TEL2 is called up
Forwarding to Handset * *+0+[On-hook] Handset is called up
(Invalid input→ Forwarding mode is cancelled and returned to
Forwarding mode cancel) * *+3 to 9
[on communication status]
Canceling forwarding Forwarding mode is cancelled and returned to
mode * *+*
[on communication status]

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5. How to use the telephone/FAX

5.1.8 Using a Secret Code

Setup procedure

Turn on the Secret Code

To use the Secret Code, port setting is required.

NOTE
Once the Secret Code is set on a telephone terminal, call without entering Secret Code is impossible.
(Only receiving a call is possible).
To make it possible, unlock the setting.

Carry out below procedure.

(Repeat the same procedure for other terminals if Secret Code setup is required for them.)

Idle screen
Press MENU button.
SAT: E143.5
14:03 UTC Top menu screen
READY Select [9 ADMIN] and press OK button.
8 Alarm Pack
9 ADMIN ADMIN menu screen
READY
2 Port Cont Select [2 Port Cont] and press OK button.
Enter the
Secret code. 3 Port
Port Control menu screen
1 Handset Select [1 Handset] and press OK button.
2 TEL1
1 Secret Code Port Cont setting item selection menu
2 Volume Select [1 Secret Code] and press OK button.

ON
Press CLR Secret Code setting screen
OFF
button repeatedly Select [ON/OFF] and press OK button.
to return to Idle
screen.
Return to idle screen by pressing CLR
button several times or pressing
button once.

Fig.5.1.8a Flow of setting the Secret Code

Operation is locked up when you returned to TOP menu again.

You can operate on other screens until then.

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 5. How to use the telephone/FAX

Secret Code calling

*If you have not set up the Secret Code, open previous page and set it up.

Idle screen (terminal locked)

SAT: E143.5
14:03 UTC Press any alphanumeric button. [LOCK] is appeared the place where
usually [CS PS READY] is displayed.

Secret Code? Terminal locked (before entering secret code)

All operations are locked.
LOCK Enter 4-digit Secret Code.

Secret Code. Terminal locked (after entered secret code)

****
LOCK
Entered numbers are hidden by ****, then
press OK button.

Chapter5
SAT: E143.5 Idle screen (returned)
14:03 UTC [CS PS READY] is shown at the bottom..
To place a call, follow the regular procedure.

How to use the telephone/FAX

Fig.5.1.8b Operating flow of Secret Code call

*When Secret code is entered, the screen transits to idle screen.

However, if incorrect Secret code is entered, it returns to terminal lock
screen when any key is pressed.

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5. How to use the telephone/FAX

5.1.9 Entry, change and deletion of Phone Book

■ Telephone number entry

Calling procedure with Speed Dial number is explained at [5.1.2 Using Phone Book (Speed
Dial)](p5-5). Maximum 99 Speed Dial numbers can be registered. The procedures of
registration , changing, deleting methods are described below.

Example) Entering a phone number to Speed Dial No.25.

(Name) JOHN (Phone Number) 012345678901234

Idle screen
Press button.

SAT: E143.5 Phone Book List display screen

14:03 UTC No.01 is displayed. Enter 2 5 to jump to No.25,
or press keys .
READY
01
JRC Phone Book list display screen
READY No.25 with the data empty is shown. Press MENU
25 button.
No Data Edit or delete of Phone Book
READY
Select [1 Edit] and press OK button.
Enter the Edit
Secret code.
Delete
Phone Book address editing screen (unedited)
READY
Address? Enter the person’s name into the line, where the
cursor is placed.

READY Phone Book address editing screen (edited)

Address? Entered name is displayed.
JOHN Press OK button.
READY
Dial? Phone Book number editing screen (unedited)
Enter the phone number into the line, where the
cursor is placed.

Phone Book number editing screen

012 Entered phone number is displayed. If the number
345678901234 exceeds 12-digit, [Dial?] is disappeared and figures
are displayed as two lines.

25
Phone Booklist display screen (registered)
JOHN
The registered name and number is stored.

Fig.5.1.9a Flow of telephone number registration to Phone Book

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 5. How to use the telephone/FAX

■Changing party name and telephone number

Example) Speed Dial number: 15, person’s name: TOMMY, phone number: 0123456789.
Change the phone number to 09870987654321098765.

Idle screen
SAT: E143.5 Press button to open [Phone Book list display screen].
14:03 UTC The procedure between this screen and [Phone Book operation
selecting screen] is the same as [Telephone number entry](p5-14).
Display abbreviation No.15 and press MENU button, then go to
[Phone Book operation selecting screen].
01
JRC

15
TOMMY

Chapter5
Phone Book operation selecting screen
Edit Select [Edit], and press OK.
Enter the Delete

How to use the telephone/FAX

Secret code. Phone Book address editing screen

Address? Add no changes to this screen. Press OK to open the

TOMMY next screen.

READY Phone Book phone number editing screen (unedited)
Dial? Rewrite the number to the new one. If the number
012345678901
exceeds 12-digit, [Dial?] is disappeared and figures are
displayed as two lines.

09 Phone Book phone number editing screen (edited)

870987654321 Press OK when rewriting is finished.

Phone Book list display screen

Display is changed to [Address edit screen].
15 Press or button to [Phone number editing
TOMMY screen], you can see that the newly registered
number is already stored.

Fig.5.1.9b Flow of changing telephone number and name on Phone Book

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5. How to use the telephone/FAX

■Deleting data

Example) Deleting Speed Dial No.08, company’s name “RRC”. 08

RRC

Idle screen
SAT: E143.5 Press button and go to [Phone Book list display
14:03 UTC screen]. The procedure between this screen and [Phone
Book operation selecting screen] is the same as [Telephone
number entry](p5-14).
Display abbreviation No.08 once and press MENU button,
01
JRC

08
RRC

Enter the
Secret code.
Edit Phone Book operation selecting screen
Delete Select [Delete] and press [OK] button

08
No Data Phone Book list display screen
The phone number in No.08 is already deleted.
The word [No Data] is shown in [No.08].

Fig.5.1.9c Flow of deleting data on Phone Book

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 5. How to use the telephone/FAX

5.1.10 Displaying Call Log

Call Log (Call Logging History) stores maximum 100 records of outgoing/incoming calls, respectively.

1. VOICE Making and receiving a call from/to Handset or terminal telephone connected
to TEL1/2 or ISDN port

2. FAX Sending and receiving a facsimile from/to the fax connected to TEL1/2, or
ISDN port

3. STANDARD Using Standard IP service on the PC connected to USB, or Ethernet port

4. STREAMING Using Streaming IP service on the PC connected to USB, or Ethernet port

5. SMS Sending and receiving a SMS from/to the PC connected to USB, Ethernet, ,
or Handset port

6.UDI Using UDI service on the terminal connected to TEL1/2, or ISDN port

7. RDI Using RDI service on the terminal connected to TEL1/2, or ISDN port

Chapter5
How to use the telephone/FAX
Calls are classified into three transmission types, BOTH (send and receive transmission), SND (send
only), and RCV (receive only), except [3. STANDARD]
To check the contents, follow the instruction shown in next page.

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5. How to use the telephone/FAX

Idle screen
Press MENU.
SAT: E143.5
14:03 UTC
Top menu screen
READY
5 Redial Select [6 Call Log], then press OK.
6 Call Log
READY
Call Log menu screen
1 VOICE
Select the communication type, and press OK.
2 FAX Select either one from 1 to 7, then the screen changes to
3 STANDARD the next.
4 S T R E A MI N G
*[3 STANDARD] and [4 STREAMING] have no
5 SMS directions for transmission, so they not go through the
6 UDI [Communication menu screen].
7 RDI

Communication menu screen

1 BOTH Select the menu from [1 BOTH,] [2 SND] and [3 RCV]
and press OK.
2 SND(12)
[SND] and [RCV] show the total log number.
3 RCV(89)

001 TEL1 Call Log menu screen

01/JAN/2008 Display the Call-Log and select the one you want to
confirm (Day/Month/Year of each call is shown).
002 TEL2
31/DEC/2007
Call Log menu screen/detailed screen
To check the outgoing/incoming time of the call,
018 Handset
display “detailed screen” pressing either of .
24/DEC/2007
buttons. Press OK to go to the next
CS PS READY
018 Handset [BOTH/SND/RCV detailed information screen].
23:59:59
CS PS READY Call Log detailed information screen
01/JAN/2005
Search for the information you want to check by
23:59:59
pressing .
(The contents are explained in detail in the next page)

Fig.5.1.10a Flow of displaying Call Log

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 5. How to use the telephone/FAX

Call Log detailed information screen (VOICE/FAX/UDI/RDI services are selected)

…. Day/Month/Year of the call

01/JAN/2008
… Hour/Second/Minute of the call (UTC fixed)
23:59:59
….Party’s telephone number (maximum 21-digit)
012345678901
23456789

….Satellite used
SAT: E143.5
….Communication duration
240m59s
JRC ….Secret Code User’s Name*
SND ….Either sent/received data is displayed
0A1F ….4-digit Cause code

Fig.5.1.10b Call Log detailed information screen (VOICE/FAX/UDI/RDI services are selected)

* Secret Code User’s name is displayed for Secret Code transmission only.
When Secret Code is not used, it displays only [----].

Chapter5
The contents of Call Log detailed information screen are difference depending on the service.
Refer to [8.6 Call Log (Communication history) menu] (p8-23).

How to use the telephone/FAX

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5. How to use the telephone/FAX

5.1.11 Using Call Request

User can permits or prohibits originating a call from the terminal connecting to the port.

Setting Function
ON Originating a call is permitted.
OFF Originating a call is prohibited.

If this function is set to OFF, busy tone is heard when you Off-hook the Handset. Dialing is
unavailable.

To set the Call Request "ON" to Handset port:

Top menu screen

SAT:E143.5 Select [9 ADMIN] and press OK.
14:03 UTC
READY
8 Alarm Pack ADMIN menu screen
9 ADMIN Select [2 Port Cont] and press OK.
READY
Enter the 2 Port Cont
Secret code. 3 Port Port Cont menu screen
000m00s Select [1 Handset] and press OK.
1 Handset
2 TEL1 Handset menu screen
READY Select [3 Call Req.] and press OK.
3 Call Req.
4 Call Rec.
Call Req. setting screen
ON Select [ON] and press OK.
OFF

Fig 5.1.11 Call Req. (Call Request) setting method

5-20
 5. How to use the telephone/FAX

5.1.12 Using Call Reception

User can set a terminal connecting to the port, to sounding or not sounding when a call is arrived.
Also, by selecting the time, user can set the time (seconds) to call up the terminal after the call arriving.

Setting Function
ON Sounds when a call is arrived on JUE-500 main unit.
ON after 5s Sounds after 5 seconds later since a call has arrived on JUE-500 main unit.
ON after 10s Sounds after 10 seconds later since a call has arrived on JUE-500 main unit.
ON after 20s Sounds after 20 seconds later a call has arrived on JUE-500 main unit.
OFF Not sounds

To set the Call Reception "ON" to Handset port:

Chapter5
Top menu screen
SAT:W180.0 Select [9 ADMIN] and press OK.

How to use the telephone/FAX

14:03 UTC
READY
8 Alarm Pack ADMIN menu screen
9 ADMIN Select [2 Port Cont] and press OK.

Enter the
READY
2 Port Cont
Secret code.
3 Port
Port Cont menu screen
000m00s Select [1 Handset] and press OK.
1 Handset
2 TEL1
READY
3 Call Req. Handset menu screen
4 Call Rec. Select [3 Call Req.] and press OK.

ON
Call Req. setting screen
ON after 5s Select [ON] and press OK.
ON after 10s
ON after 20s
OFF

Fig 5.1.12a Call Reｃ. (Call Reception) setting method

5-21
 5. How to use the telephone/FAX

5.2 Using telephone/FAX with TEL1/2 port

The telephone number dialed last is memorized in MES. Redialing of telephone is simple.

Also, both of the telephone and FAX, which connected to TEL 1/2 port can utilize the abbreviation
number of Phone Book. Refer to the procedure below.

Table 5.2a. Dial-up procedure of the JUE-500

Dial-up procedure of the JUE-500 (Available from terminal telephone)

■ Regular calling 00 Country Code Area Code Subscriber’s number

Example) Placing a call to +81-422-45-9111, in Japan→0081422459111

■ Speed Dialing Speed Dialing number

Example) Calling by a Speed Dialing number 05 →05

■ Redial calling 00 (Last dialed number which is stored in each port is redialed)

■ Secret Code calling Secret Code 00 Country Code Area Code Subscriber’s number

Example) Placing a call with secret code 4321, to +81-422-45-9111 in Japan. →43210081422459111

5-22
 5. How to use the telephone/FAX

Dial-up procedure for forced setting of service type

Just adding or on the head of dialing sequence, user can easily set the service type (Voice or
FAX) to TEL1/2 port, regardless of setup done at [8.9.2.1 Port Cont setting item selection menu
(p8-35)].
This is temporal setting, and available for only transmission (ship to shore).

Table 5.2b. Dial-up procedure of the JUE-500, for forced setting of each service type

Setting Voice service (4kbps Voice) to TEL1/2 port

■ Regular calling 00 Country Code Area Code Subscriber’s number

■ Speed Dialing Speed Dialing number

■ Redial calling 00

Chapter5
■ Secret Code calling Secret Code 00 Country Code Area Code Subscriber’s number

Setting FAX service (3.1kHz Audio FAX) to TEL1/2 port

How to use the telephone/FAX

■ Regular calling 00 Country Code Area Code Subscriber’s number

■ Speed Dialing Speed Dialing number

■ Redial calling 00

■ Secret Code calling Secret Code 00 Country Code Area Code Subscriber’s number

The contents of above-mentioned table are the same as the one of the second page of this chapter, table 5b.

5-23
5. How to use the telephone/FAX

5-24
 6 PC connection and Launchpad calling

6. PC connection and LaunchPad calling

This section explains the connection for USB and Ethernet port to PCs, and procedures for making a
call using LaunchPad. Install the LaunchPad into your PC from attached CD-ROM, before you use
LaunchPad at [6.3 Making a call using LaunchPad] (p6-10).

Continued from [4.2 Initial setting for communication]

6.1 USB port PC connection 6.2 Ethernet port PC connection

6.1.1 Driver Installation to your PC

6.1.2 Connecting USB ports

Fig.6a Flow of [USB/Ethernet port PC connection]

Chapter6
6.3 Connecting to Internet using LaunchPad

6.3.1 Standard IP 6.3.2 Streaming IP 6.3.3 SMS PC setup for USB/Ethernet port

Fig.6b Flow of [Connecting to Internet using LaunchPad]

In this Chapter, Windows XP is supposed to be used.

6-1
6 PC connection and Launchpad calling

6.1 USB port PC connection

Before connecting your PC with JUE-500 USB port, below works are required.
1. Driver installation (attached CD-ROM is used)
2. Connecting the USB ports (main unit port to PC port)

NOTE
・ The USB connection is displayed as a network (LAN) connection on your PC. The IP address
range is the same as described in [6.2 Ethernet port PC connection, IP addressing on the
JUE-500](p6-8).

6.1.1 Driver Installation to your PC

NOTE
・ Do not connect USB ports of main unit and PC, until [1. Driver installation] is terminated.
・ The user who execute below works should log-in with the authority belongs to Administrator group of
the PC network.

1. Set the attached CD-ROM into CD-ROM drive of your PC.

2. Double click [JapanRadio-jpblan-jpfilt-1145-1001-02-03-03-36.exe] in the CD-ROM.

3. [Installer Language] window is displayed.

Select ”English” and click [OK].

Select

Click

Fig.6.1.1a [Installer Language] window

4. [License Agreement] window is displayed.

Confirm the contents, then click [I Agree].

Click

Fig.6.1.1b [Installer Language] window

6-2
 6 PC connection and Launchpad calling

5. [Choose Install Location] window is

displayed.

Click [Next].

Click

Fig.6.1.1c [Choose Install Location] window

6. [Choose Components] window is displayed.

Click [Install].

Chapter6
Click

PC setup for USB/Ethernet port

Fig.6.1.1d [Choose Components] window

7. [Installing] window is displayed and

installation is started.

Wait until the end of installation is shown.

Fig.6.1.1e [Installing] window

6-3
6 PC connection and Launchpad calling

8. [Welcome to the Device Driver

Installation Wizard!] window is displayed.

Click [Next].

2
Click

Fig.6.1.1f [Welcome to the Device Driver Installation Wizard!] window

9. [Software Installation] window is

displayed.

Click [Continue Anyway].

Click

Fig.6.1.1g [Software Installation] window

10. [Completing the Device Driver

Installation Wizard] window is
displayed.

Click [Finish].

Click

Fig.6.1.1h [Completing the Device Driver Installation Wizard] window

6-4
 6 PC connection and Launchpad calling

11. [Installation Complete] window is

displayed.

Click [Next].

Click

Fig.6.1.1i [Installation Complete] window

12. [Completing the Japan Radio Company

USBLAN Driver (v3)-(Licensed) Setup ]
window is displayed.

Click [Finish].

Chapter6
Click

PC setup for USB/Ethernet port

Fig.6.1.1j [Completing the Japan Radio Company USBLAN Driver (v3)
-(Licensed) Setup] window

6-5
6 PC connection and Launchpad calling

6.1.2 Connecting USB ports

NOTE
Make sure that the main unit is standby status.

1. Connect the USB ports of the main unit and of the PC, with USB cable.

2. [Welcome to the Found New Hardware

Wizard] window is displayed.

Check [No, not this time] and click [Next].

Check

Click

Fig.6.1.2a [Welcome to the Found New Hardware Wizard] window

3. [This wizard helps you install software

for:....] window is displayed.

Check [Install the software automatically

[Recommended]]. Then, click [Next].

Check

Click
Fig.6.1.2b [This wizard helps you install software for:....] window

6-6
 6 PC connection and Launchpad calling

4. [The software you are installing for this

hardware:...] window is displayed.

Click [Continue Anyway].

Click

Fig.6.1.2c [The software you are installing for this hardware:...] window

5. [Completing the Found New Hardware

Wizard] window is displayed.

Click [Finish].

Chapter6
Click

PC setup for USB/Ethernet port

Fig.6.1.2d [Completing the Found New Hardware Wizard] window

6-7
6 PC connection and Launchpad calling

6.2 Ethernet port PC connection

The JUE-500 provides the DHCP server function, which allocates necessary IP address to the PC
which is connected to Ethernet, to make Ethernet communication with Main Unit possible.
User is requested to setup [Obtain an IP automatically] and [Obtain DNS server address
automatically] on the PC, to make use of the function.

1. Turn on the power switch of main unit.

2. Start up your PC, click [My Computer]>[My Network]>[Display the Network Connection].

Then right-click [Local Area Connection] and click [Properties].

Click
3. Click [General] tab, select [Internet Protocol
(TCP/IP)] (text is highlighted), then click
[Properties].

Select

Click

Fig. 6.2a Local Area Connection Properties window

6-8
 6 PC connection and Launchpad calling

4. Make sure both of [Obtain an IP address

automatically] and [Obtain DNS server
address automatically] are checked, then click
[OK].

5. Reboot your PC.

Make sure these
checkmarks

Click

Fig. 6.2b Internet Protocol (TCP/IP) Properties window

Chapter6
IP addressing on the JUE-500
・ In normal operation, main unit uses its built-in DHCP server to allocate IP address automatically, to
the PC. If you want to manually set up IP addressing, you can use the main unit’s default range of IP
addresses, as shown below.

PC setup for USB/Ethernet port

Terminal IP address 192.168.128.100
Default range of IP addresses 192.168.128.101 to 192.168.128.254
Subnet mask 255.255.255.0
DNS If you use BGAN.INMARSAT.COM as your
APN, the default DNS addresses are
172.30.66.7 and 172.30.34.7
If you use another APN, your Distribution
Partner supplies you with a DNS address for
your APN.
・ To test connectivity between your PC and the terminal, ping 192.168.128.100 from your PC.
If a reply is received, your PC is connected to the terminal.
・ The main unit allocates an IP address to each user connected to the Ethernet or USB interface, up to a
maximum of 11 users (only 1 user can connect USB), and then maps the IP address to a network
address for full Network Address Translation (NAT). Each user can therefore open a separate data
connection from the main unit, and does not have to share network connections.

6-9
6 PC connection and Launchpad calling

6.3 Connecting to Internet using LaunchPad

By using LaunchPad, communications with services of Standard IP, Streaming IP, or SMS can be used
very easily and quickly. Installation of LaunchPad is preliminarily required for this chapter, set the
attached CD into your PC and install it.

6.3.1 Standard IP

Standard IP Connection/Disconnecting procedures are mentioned below.

[Connection]
1. Open LaunchPad by double clicking on the LaunchPad-short cut icon on your desktop, and
click [Text] button.

Click

Fig.6.3.1a Main window of LaunchPad

2. Below screen is displayed. Click [Connect Standard] icon, and then connection to Standard
IP service is started.

Click

Fig.6.3.1b [Connection control] window

6-10
 6 PC connection and Launchpad calling

[Connecting] screen is displayed during Standard IP Data connection is requesting.

Fig.6.3.1c [Connecting] window

3. If connection is succeeded, [Connect] icon is changed to [Disconnect], [Connect Standard] icon

is changed to [Disconnect Standard], and text of [Status] column is changed to [Standard Data
connection open...].

Changed

Chapter6
PC setup for USB/Ethernet port
Changed

Changed

Fig.6.3.1d [Connection control] window (connection succeeded)

[Connecting to Internet]

Standard Data connection is opened. Use your desirable tool.

6-11
6 PC connection and Launchpad calling

[Disconnection]

Click [Disconnect] icon.

Click

Fig.6.3.1e [Connection control] window (disconnection)

6-12
 6 PC connection and Launchpad calling

6.3.2 Streaming IP

（Below procedure is for 32kbps Streaming IP service. For 64kbps,128kbps, or 256kbps, the
difference is using icons only）.

[Connection]
1. Open LaunchPad by double-clicking on the LaunchPad icon on your desktop, and then click
[+], which is located on the [Connect] button.

Click

Chapter6
Fig.6.3.2a Main window of LaunchPad
2. Click [Connect 32 Streaming] icon, then connection to Streaming 32kbps IP service is started.

Click PC setup for USB/Ethernet port

Fig.6.3.2b [Connection control ] window

6-13
 6 PC connection and Launchpad calling

3. Confirmation window is displayed, then click [Yes].

Click

Fig.6.3.2c Confirmation window

[Connecting] screen is displayed during Streaming IP Data connection is requesting.

Fig.6.3.2d [Connecting] window

4. If connection is succeeded, [Connect] icon is changed to [Disconnect], [Connect 32 Streaming]

icon is changed to [Disconnect 32 Streaming], and text of [Status] column is changed to
[Streaming Data connection open...].

Changed

Changed

Changed

Fig.6.3.2e [Connection control] window (connection succeeded)

6-14
 6 PC connection and Launchpad calling

[Connection]
Streaming Data connection is opened. Use your desirable tool.

[Disconnection]
Click [Disconnect] icon.

Click

Chapter6
Fig.6.3.2f [Connection control] window (for disconnection)

PC setup for USB/Ethernet port

6-15
6 PC connection and Launchpad calling

6.3.3 SMS
Sending SMS procedures are mentioned below.

[Sending]

1. Open LaunchPad by double clicking on the LaunchPad-short cut icon on your desktop, and
click [Text] button.

Click

Fig.6.3.3a Main window of LaunchPad

2. Position the cursor to the large column of [Compose new message] field, and create the
message. And position the cursor to [To........] column and enter the distination number.
Finally, click [Send ] button.

Enter distination
number

Create the
message

Click

Fig.6.3.3b Text window

6-16
 7. Using ISDN port

7. Using ISDN port

In this section, a continued setting for using telephone/FAX on ISDN port is explained.

Continued from [4.2 Initial setting for communication]

1 Voice-MSN
2 Audio-MSN

765
987654321098

Fig. 7a Setting flow using telephone/FAX on ISDN port

ISDN port acts as a ISDN Basic Rate Interface (BRI) Network Termination (NT) and provides a S/T
(SO) interface. (Note that only 1B channel (1 call) can be supported at any time). The specification
of this port is shown in below table.

Item Specification

Chapter7
Network Switch Type Euro ISDN
Coding Type of voice A-law
Max. number of unit 1 TE (Max. current is 50mA)
Connector RJ-45 (S/T Interface)

Using ISDN port

Supported service -Inmarsat 4kbps Voice
-Inmarsat 64kbps 3.1kHz Audio
-UDI
-RDI

NOTE

・ ISDN port and Ethernet port use the same connector type (RJ-45). Be careful not to connect the
wrong port.
・ ISDN port supports Inmarsat 4kbps Voice , Inmarsat 64kbps 3.1kHz Audio, UDI, and RDI
services. Terminals using UDI/RDI services like Video Phone or G4 FAX, are not supported.

7-1
7. Using ISDN port

When a TA originates a call, TA informs the "transfer capability" to JUE-500.

Then JUE-500 determines the transmission service type depending on that information.
This relationship is described in below table:
"Transfer capability" from a TA Transmission service type determined by JUE-500
Speech Inmarsat 4kbps Voice
3.1kHz Audio Inmarsat 64kbps 3.1kHz Audio
UDI UDI
RDI RDI

When a call arrives to JUE-500, JUE-500 informs a Multiple Subscriber Number (MSN) programmed
by the user, to TA. TA can identify an arriving service type using this MSN.

Setup following items:

(1) MSN of TA with following TA’s manual
(2) MSN of JUE-500 with following below setting procedure.

[Connection sample]

Condition
・ For telephone (MSN=1, transfer capability=Speech)
・ For FAX (MSN=2, transfer capability=3.1kHz Audio)
・ For PC(MSN=3, transfer capability=UDI, RDI)

MSN=1 Transfer capability = Speech

MSN=2 Transfer Capability = 3.1kHz Audio
Telephone
MSN=3 Transfer Capability = UDI, RDI
JUE-500
TA

FAX

MSN for” Inmarsat 4kbps Voice” = 1

MSN for “Inmarsat 64kbps 3.1kHz Audio” = 2 PC
MSN for “UDI”, “RDI” = 3

Fig.7b Connection sample of ISDN port

7-2
 7. Using ISDN port

Setting MSN using Handset [MSN edit menu]

Idle screen
SAT: E143.5 Press MENU button.
14:03 UTC Top menu screen
READY
8 Alarm Pack Select [9 ADMIN] and press OK button.
9 ADMIN ADMIN menu screen
READY
2 Port Cont Select [3 Port] and press OK button.
Enter the
Secret code.
3 Port
Port menu screen
000m00s
1 Handset Select [2 ISDN] and press OK button.
2 ISDN
MSN menu screen
READY
1 Voice-MSN Select the service type you want to set the
MSN, and press OK button.
2 Audio-MSN
MSN display screen
Voice-MSN
Default value will be displayed.
1 2 3 4 5 6 7 8 9 1 2 3 To edit the MSN, press MENU button.
CS READY
When the displayed number over
Edit MSN edit screen
12-digit, the rest of the digits will
be displayed in right screen. To Enter the MSN number. When the
see right screen, press . number exceeds 12-digit, rest of the
CS READY digits will be displayed in upper line,
765 up to 15-digit. Press OK when it is
987654321098 completed.

Chapter7
Fig. 7c Flow of Setting MSN using Handset [MSN menu]

NOTE

Using ISDN port

MSN display screen (left) MSN display screen (right)

Voice-MSN Voice-MSN
123456789123 456

MSN edit screen MSN edit screen shows whole digits (even the number
exceeds 12-digit) in single screen by showing 1st to 3rd digits
765 in upper line, unlike the MSN display screen shows the 13th
987654321098 to 15th digits to next (right) screen.

Fig. 7d Displaying digits of MSN display/edit screens

7-3
7. Using ISDN port

Dial-up procedure from ISDN port

00 Country Code Area Code Subscriber’s number

Example) Placing a call to +81-422-45-9111, in Japan→0081422459111

NOTE
The telephone connected to ISDN port cannot forward a call to TEL1 port, TEL2 port, or Handset
port.
Also, a call using Secret Code and forced setting service are not supported yet.
Regarding the Redial calling and the Speed Dialing, it is depending on the specification of your TA.

7-4
 8. Handset Menu System

8. Handset Menu System

Menus can be displayed and operated with Handset are as follows.

Table. 8. Contents of Handset menu

Chapter No/Name of screen Contents
-TOP menu Displays the list of items of this group.
8.1 Status menu Displays the list of the items of equipment status.
8.2 SMS menu Displays, creates, sends, receives, and deletes the SMS.
8.3 Satellite menu Displays the list of the items of Satellite status.
8.4 Phone Book menu Displays the Phone Book and originating a call.
Accessible for
8.5 Redial menu Displays the list of Redial number. All user
8.6 Call Log menu Displays the list of Call Log.
8.7 Self Test menu Displays the list of Self Test items.
8.8 Alarm Pack menu Displays the list of Alarm Pack Log.

-8.9 ADMIN menu Displays the list of setting/ browsing items available for ADMIN
user only
Sets up Delivery date
Time difference, Local Time display
Accessible for
On/Off of LED ADMIN
8.9.1 Set up menu Tracking type user Only

8.9.2 Port Cont menu Sets up Use of Secret code of Handset/terminal telephone
(Port Control) Voice volume of Handset/terminal telephone
Type of terminal telephone (VOICE or FAX)
Call request/Call reception
8.9.3 Port menu Sets up (Handset) Backlight of screen/Dimmer of LEDs
Pattern/Volume of Ringer tone

Chapter8
On/Off of key click sound
(ISDN) MSN of Voice/Audio/UDI/RDI
(Ethernet) IP address/use or non use of DHCP function
8.9.4 User Reg.
(User Registration) Sets up Users who use secret code
Handset Menu System

8.9.5 Auto DCN. Sets up Maximum connection time of each communication terminal
(Auto Disconnect)

8.9.6 SIM menu Sets up Communication mode using SIM card

(This screen is popped up in all menu)

8.10 Other screen Alarm message is popped up when a failure is occurred in
(TX alarm screen) transmission system.

8-1
8. Handset Menu System

TOP menu
To open TOP menu, just push MENU button
TOP menu screen

8.1…… 1 Status …List of JUE-250 status

8.2…… 2 SMS …SMS
8.3…… 3 Satellite ….List of Satellite
8.4…… 4 Phone Book ….Phone Book
SMS
8.5…… 5 Redial ….Redial menu
8.6…… 6 Call Log ….List of Call-logging
8.7…… 7 Self Test ….Items of Self Test
8.8…… 8 Alarm Pack ….List of Alarm-Pack logging
8.9…… 9 ADMIN ….List of setting menus for ADMIN user
8.0…… 0 SERVICE ….List of setting menus for Serviceman*

Fig. 8a To open Top menu screen

Note*) [0 SERVICE] is the menu for serviceman only, ordinary user cannot log-in although TOP menu
screen displays this menu all the time.

Direct button makes quick access to each menu

Go to SMS Menu SMS Go to Satellite Menu

Go to Status Menu Go to Phone Book Menu

Fig. 8b Direct buttons

■ Short cut function also makes quick access to each menu

(Available for almost all of the screens)
Press MENU button and the number of each item, then you can display desired screen directly.
Example) To display [Delivery setting value screen], press MENU + 1+4+3

1 Sta t u s 3 Position 2 JRC No. Delivery

MENU + 2 SMS + 4 Product + 3 D e l i ve r y = 01／JAN／2008

Delivery setting value screen

Fig. 8c Quick access with Short cut function
■Press CLR button to return to the previous screen.
■Press button to return to Idle screen instantly.

8-2
 8. Handset Menu System

In this section, menus for all users are described.

8.1 Status menu (Short cut is MENU+ 1 )
In this menu, user can display the status of the JUE-500, receiving/transmitting status,
latitude/longitude of the ship and the version of each device.
The figure shown below is the whole flow chart of this menu. Each item is selectable.
Press OK button to fix. To return to Top menu, press CLR button several times.

Top menu screen Status menu screen RX menu screen

1 Sta t u s OK 1 RX OK 1 REC
2 C H Ty p e
2 SMS 2 TX
3 Satellite 3 Position
4 Phone Book 4 Product
OK
5 Redial 5 Unit Info TX menu screen
6 Call Log 6 ID
7 S e l f Te s t 1 EIRP

8 Al a r m P a c k
9 ADMIN
OK
0 SERVICE OK
Position status display screen
N 10.10 10
E130.20 24
Press STATUS button ID menu screen
at any screen. OK
1 IMSI Product menu screen
2 MSISDN
1 IMEI
2 JRC No.
3 D e l i ve r y
OK

Chapter8
Unit Info menu screen
1 Ve r s i o n

2 Mainte No.

3 AD E
Handset Menu System

4 BDE

Fig. 8.1 Configuration of Status menu

8-3
 8. Handset Menu System

8.1.1 RX(Reception) menu ( MENU+ 1 +1 +1 to 3 )

In this menu, user can display the Reception level (REC), and Channel type (CH TYPE).

REC level display screen

RECeiving level is displayed in

number value.
1 Sta t u s REC: Communication is not available
2 SMS OK
55 when low value is displayed.
3 Satellite
1 RX
2 TX
CH Type setting value display
1 REC OK CH Type: screen
2 C H Ty p e
T025Q Channel type is displayed from
T025Q, T1Q, T1X, and T45X.

Fig. 8.1.1 RX(Reception) Menu

8.1.2 TX(Transmission) menu ( MENU+ 1 +2+ 1)

In this menu, user can display the Transmission level (EIRP).

1 Sta t u s
2 SMS

1 RX
2 TX
EIRP: EIRP display screen
1 EIRP OK EIRP (Transmission level) is
15.0
displayed in number.

Fig. 8.1.2 TX(Transmission) menu

8-4
 8. Handset Menu System

8.1.3 Position status display ( MENU+ 1 +3 )

In this menu, user can display the latitude and longitude of ship’s position.
N stands for North latitude, S for South latitude, E for East longitude, and W for West longitude.
N and S are displayed in upper line, and E and W in the lower.
Status of GPS positioning consists of the four terms listed below.

Table 8.1.3 Position acquisition status of GPS

1 COLD START
The position is not fixed yet. UNFIX status
2 UNFIX
The position has been fixed by three
3 2-D FIX (2 dimensional
positioning) satellites, but altitude is not. FIX status
4 3-D FIX (3 dimensional The distance to satellites are measured
positioning) simultaneously, the ship’s latitude, longitude,
and altitude are fixed.

UNFIX screen is displayed when GPS status is COLD START or UNFIX.

1 Sta t u s
2 SMS
OK Position status display screen
3 Position N 10.10 10
4 Product In the case that GPS is in 2-D FIX or
E130.20 24
3-D FIX mode.
Status menu screen
Position status display screen (UNFIX)
UNFIX
In the case that GPS is in COLD
START or UNFIX.
POSITION?
Fig. 8.1.3a Position status display screens

Chapter8
Handset Menu System

8-5
 8. Handset Menu System

8.1.4 Product menu ( MENU+ 1 +4 +1 to 3 )

In this menu, user can display the IMEI (International Mobile Equipment Identity), JRC No,
(manufacturer’s serial No.), and Delivery date of the JUE-500.

IMEI display screen

1 Sta t u s IMEI:123456-
OK 15-digit figure is displayed.
2 SMS 78-901234-5
3 Position
4 Product
1 IMEI JRC No. display screen
OK JRC No.:
2 JRC No.
GV12345 7-digit figure is displayed.
3 D e l i ve r y

Product menu screen Delivery date display screen

OK Delivery:
Delivery date of JUE-250 is displayed.
01/JAN/2008

Fig. 8.1.4 Product menu status display screens

8-6
 8. Handset Menu System

8.1.5 Unit Info menu ( MENU+ 1 +5+ 1 to 4 )

In this menu, user can display the software version, maintenance No. and status of ADE/BDE.

1. Version display screen

Unit Info menu screen

1 Sta t u s Version
….Software version
2 SMS 11.01
5 Unit Info OK
6 ID
2.Mainte No. display screen
1 Ve r s i o n
CM …Core Module maintenance No.
OK 5.0.2.6
2 Mainte No.
IB BOOT
…Interface Board Boot maintenance No.
01.50
3 AD E
IB MAIN …Interface Board maintenance No.
OK 11.00
4 BDE ADE BOOT …ADE Boot maintenance No.
2.00
OK
ADE MAIN …ADE maintenance No.
Refer to p8-8
15.05
HS …Handset maintenance No.
00.05

Refer to p8-9

Chapter8
Fig. 8.1.5a Each status display screen of Unit Info (1/3)
Handset Menu System

8-7
 8. Handset Menu System

1 Sta t u s
3.ADE status display screen
2 SMS

5 Unit Info EIRP:

….Transmitting output (dBw)
6 ID 19.0
….ADE Attenuator level (dB)
1 Ve r s i o n ATT : 20
….HPA temperature (degree)
OK HPA : -125
2 Mainte No.

3 AD E ….EIRP ADJ RFS setting value

ADJ :255
4 BDE ….Satellite AZMUTH
SAT AZ :359.9
….Satellite Elevation
SAT EL :90.0
….Antenna Bearing
BR:140.0
….Antenna Elevation
Unit Info menu screen EL:+46.0
….Antenna Cross Elevation
Cross EL:
+2.0
Status bit display (from left) …..Radio wave tracking-signal value
RSSl-1:126
1. PLL Lock Detect (displayed status of ADE) …..Radio wave step track signal value
RSSl-2:83
2. Rate sensor setting (displayed status of ADE) …..Satellite search status of ADE
ADE Search:
3. Servo setting (displayed status of ADE)
6
4. Step track setting (displayed status of ADE) ….Position acquisition status of GPS
GPS Status:
5. Usests (input method of position 3D-Fix
information;0: Internal 1: Manual) Alarm bit display (from left, displaying 1
A:0000000000 means abnormal)
0 (1st line)
S:00000 1. Control error
2. Acceleration sensor error
Fig. 8.1.5b Each status display screen of Unit Info (2/3) 3. Rate sensor error
4. Memory error
*Explanation of software update error display (p8-9) 5. Off power alarm
Below numbers are displayed to XX, YY, ZZ. [,] is displayed as delimiter when
the number is 1-digit(e.g. 3,0,0,). 6. High power alarm
7. Burst error
XX:Status when failed YY: Error No. when IB software upgrade
is failed
8. Program error
0. Initial status 9. (Reserved bit)
0. No error
1. IB checking
1. File name error 10. (Reserved bit)
2. IB updating
3. IB image error (CRC/ID/length)
3. ADE transferring (2nd line)
4. Data transfer error
4. ADE boot requesting 11. GPS alarm
5. CM no reply
5. ADE boot verifying (COLD START or UNFIX)
6. IB backup is failed
6. ADE erasing
7. ADE resetting ZZ ： Error No. when ADE software
8. ADE erase verifying upgrade is failed
9. ADE data sending 0. No error When both of the software,
10. ADE transfer ending 2. File name error IB (YY) and ADE (ZZ)
11. ADE expanding 4. Data fowarding error upgraded with no error,
12. ADE rom re-writing 5. CM no replay below screen is displayed.
13. ADE verifying 7. ADE image error (CRC/ID/length)
8. ADE communication error
9. ADE verify error

8-8
 8. Handset Menu System

1 Sta t u s
4. BDE status display screen
2 SMS
REC: ….RECeiving level
5 Unit Info
6 ID 50
CH TYPE ….Received channel type
1 Ve r s i o n
OK T025Q
2 Mainte No.
Cable loss: ….Offset value of cable calibration
3 AD E
10.0
4 BDE ….IMEI (International Mobile Equipment
IMEI:123456-
Identity number)
78-901234-5
JRC No:
…..Manufacturer’s serial number
Unit Info menu screen GV12345
Delivery:
….Delivery date
01/JAN/2008
UE Class:
….MES class
8
IMSI:
IMSI: ….IMSI (International Mobile Subscriber
012345678901 Identity number)
234
MSISDN1: ….MSISDN (Mobile Subscriber ISDN)
MSISDN1: 012345678901 number 1
234 MSISDN2:
No Data ….MSISDN number 2
MSISDN3: ….MSISDN number 3
No Data ….Software updating error display*
Update Err: (Refer to p86) Normally, "None" is
XX,YY,ZZ displayed.
A:0000000000 Alarm bit display
00000 (from left, 1 is displayed when abnormal )
S:0000000000 (1st line)

Chapter8
00 1. ADE communication error
Status bit display (from left)
(1st line) 2. Core Module communication error
1. Backup application of IB (0：not activated, 1：activated) 3. Handset communication error
2. Tracking type (0：Signal tracking, 1：GYRO) 4. Cable Calibration error
Handset Menu System

3. GYRO type (0：NMEA, 1：Sync/Step) 5. Core Module reset

4. Heading request (0:off, 1: on) 6. Core Module does not reply at AT level
5. Type (0:Sync, 1:Step) 7. GYRO communication error
6.-7. Ratio (00:360X, 01:90X, 10:180X, 11:36X) 8. GYRO I/F interruption does not occur
8. Direction of GYRO rotation (0:NORM, 1:REV) although Sync is selected
9-10. Serial output timing (00:50ms, 10:100ms, 01:1s, 11:RESERVE) 9. GYRO I/F detected non-existed signal
when Sync is selected
(2nd line)
10. GYRO I/F detected non-existed signal
11. Test status without GYRO signal (0:NORM, 1:TEST)
when Step is selected
12. Error detection time (0:0.2s, 1:5s)
(2nd line)
11. GYRO I/F detected signal on R1 R2
Fig. 8.1.5c Each status display screen of when Step is selected
Unit Info(3/3) 12. GYRO I/F WDT over flow
13. GYRO I/F program memory error
14. IB software update is failed

8-9
8. Handset Menu System

8.1.6 ID menu ( MENU+ 1 +6+ 1 to 2)

In this menu, user can display the ID of IMSI/MSISDN.

1 Sta t u s
2 SMS
5 Unit Info
6 ID

IMSI/MSISDN menu screen IMSI display screen (left) IMSI display screen (right)

1 IMSI IMSI: IMSI:

2 MSISDN 012345678901 234

Rest of the numbers is displayed in right screen.

MSISDN1: MSISDN1:
012345678901 234
MSISDN2: MSISDN2:
012345678901 456
MSISDN3: MSISDN3:
012345678901 678

MSISDN display screen (left) MSISDN display screen (right)

IMSI (International Mobile Subscriber Identity)

MSISDN (Mobile Subscriber ISDN Number)

Fig. 8.1.6 ID menu status display screens

8-10
 8. Handset Menu System

8.2 SMS menu ( MENU+ 2 )

In this menu, user can read, create, send, and delete SMS.

NOTE
Delete unnecessary message constantly because receiving SMS new message and sending message from
Handset are become impossible when the memory usage amount becomes equal to total message capacity.
Capacity confirmation method: refer to [8.2.5 setting menu] (p8-18)
Deleting method for New message: refer to [8.2.2 Inbox menu](p8-15)
Sent message: refer to [8.2.3 Sent menu] (p8-16)
Draft message: refer to [8.2.4 Draft menu] (p8-17)

Top menu screen SMS menu screen

OK 1 New MSG
1 Sta t u s
2 SMS 2 Inbox /123

3 Satellite 3 Sent /123

4 Phone Book 4 Draft /123

5 Redial 5 Setting
6 Call Log Press SMS button
7 S e l f Te s t in any screen.
8 Al a r m P a c k
9 ADMIN
0 SERVICE

Fig. 8.2a SMS menu screen

How to input the message from Handset

• To toggle the input mode, press Aa button.

Chapter8
Input mode is transited within Aa(Capital input mode),
aA(alphabet input mode) , and ((nothing is displayed, it is
numeric mode).
Refer to the next page about the detail of the characters applied by
Handset Menu System

each mode.
Fig. 8.2b To toggle the input mode

• To fix the input character, press #► key.

Input character blinks and not fixes until #► key is pressed.

Fig. 8.2c To fix the input character

8-11
8. Handset Menu System

Capital input mode

Aa When Aa is displayed in [Input mode] area, below characters are being input.

Pushed times 1 2 3 4 5 6 7 8 9 10 11 12 13
(Key) 0 . , － ? ! “ ‘ ¥ $ & : ; #
1 *1 *2 @  ( ) < > % + * / =
2 A B C a b c
3 D E F d e f
4 G H I g h i
5 J K L j k l
6 M N O m n o
7 P Q R S p q r s
8 T U V t u v
9 W X Y Z w x y z

_
Alphabet input mode
aA When aA is displayed in [Input mode] area, below characters are being input.

Pushed times 1 2 3 4 5 6 7 8 9 10 11 12 13
(Key) 0 . , － ? ! “ ‘ ¥ $ & : ; #
1 *1 *2 @  ( ) < > % + * / =
2 a b c A B C
3 d e f D E F
4 g h i G H I
5 j k l J K L
6 m n o M N O
7 p q r s P Q R S
8 t u v T U V
9 w x y z W X Y Z

*1 =space Press 1 key once, a space is entered in cursor position.

*2 =new line Press 1 key twice, the linefeed is executed at cursor position.

Numeric mode
When nothing is displayed in [Input mode](numeric mode) area, it is numeric mode.

8-12
 8. Handset Menu System

8.2.1 New MSG menu ( MENU+ 2+ 1 )

In this menu, user can create, send, and save (as unsent) new messages. Unsent messages are saved in
the [4. Draft] menu.

Message is sent

1 Sta t u s
2 SMS
3 Satellite Sending screen
1 New MSG

2 Inbox /123 Sending

OK
Message editing flow
Send/Save selection screen

Send
S a ve

Message edit screen

In this screen, [input
AAAAAAAAAA character number/total
AAA capacity of input number] is
013/160 displayed in 4th line.

MENU OK

Address edit screen

Chapter8
OK
Address?
123

MENU OK The chosen number is reflected

Handset Menu System

Phone Book Phone number

Address edit menu screen address display screen display screen
OK 012345678901
Refer PB 01

JRC 23
Save
OK

Message edit menu screen

S a ve The message saved into [Draft].

OK Draft Refer to 8.2.4 Draft menu. (p95)

Fig. 8.2.1a New MSG menu

8-13
8. Handset Menu System

When the sending is succeeded: the sent message is saved in [Sent] of SMS menu

Address edit screen

When the [Message editing flow]
Ad d r e s s ？
(p8-13) is completed and OK is
pressed, the screen transits to
123 [Send/Save selection screen].

OK

Send/Save selection screen

Send Select [Send] and press OK if

S a ve you want to send the message.

OK

Sent Sending screen [Sending screen] is displayed

in a few seconds. Message
Sending sending is completed and sent
message is saved in [Sent]
menu.

Fig. 8.2.1b SMS screen

Screen transition of successful sending SIM data is reloaded
1 New MSG automatically and the screen
returns to [SMS screen].
2 Inbox /123

When the sending is failed: the sent message is saved in [Draft] of SMS menu

Ad d r e s s ？

123
Send
S a ve
Sending

Sending error screen SMS screen

Draft Error 1 New MSG

2 Inbox /123
Fig. 8.2.1c
Screen transition of failed sending

When sending message is failed, [Error screen] is displayed.

Follow below procedure to resend the message:
[1. New MSG] OK->[Continue?] Yes->[Message editing screen] OK->[Address editing screen]->
[Send]OK.

8-14
 8. Handset Menu System

8.2.2 Inbox menu ( MENU+ 2 +2)

In this menu, user can read, reply, forward, and delete the received messages.

1 Sta t u s
2 SMS
3 Satellite
1 New MSG
2 Inbox /123

OK

Inbox list view screen (left) Inbox list view screen (right)
(Log No., received date/time) (Sender’s No., received message)

001 12:34:56 8142259231

01/DEC/07 Where are yo

002 14:28:08 1301869544883

06/DEC/07 It will retu

OK OK or CLR MENU

Inbox whole view screen

001 12:34:56
01/DEC/07 Inbox message menu screen
81422459231
OK
MENU Reply
Where are yo
u now? Pleas Message editing flow
OK
e c o n ta c t m e Forward

Chapter8
Delete Refer to [8.2.1. New
MSG Menu (p8-13)].
OK
Handset Menu System

Inbox message delete confirmation screen

User can scroll the list Sending screen
by keys. Ye s
No Sending

OK
Message is deleted Message is sent

Fig. 8.2.2 Inbox menu

8-15
8. Handset Menu System

8.2.3 Sent menu ( MENU+ 2+ 3 )

In this menu, user can read, resend, forward, and delete the sent messages.

1 Sta t u s

2 SMS

2 Inbox /123

3 Sent /123

ＯＫ

Sent list view screen (left) Sent list view screen (right)

003 8142259246
8142259246 Thank you fo

OK
MENU
OK or CLR

Sent message menu screen

Sent whole view screen
003 ＯＫ
MENU Resend
81422459246

Thank you fo Forward

r your kindn ＯＫ
Message editing flow
ess when we
Delete

Refer to [8.2.1. New MSG Menu (p8-13)].

ＯＫ Sending screen

Sending
Sent message delete confirmation screen

Ye s
No
ＯＫ
Message is deleted Message is sent

Fig. 8.2.3 Sent menu

8-16
 8. Handset Menu System

8.2.4 Draft menu ( MENU+ 2+4 )

In this menu, user can read, edit, send, and delete the unsent messages.

1 Status

2 SMS

3 Sent /123

4 D r a ft /123

ＯＫ

Draft list view screen (left) Draft list view screen (right)
(Log No/sent date/time) (Distination No/sent message)

004 8142259231
8142259231 I finally re

OK OK or CLR MENU
Refer to [8.2.1. New MSG Menu (p8-13)].
Draft whole view screen

004
81422459231
Message editing flow
Draft message menu screen
I finally re
MENU Edit
ached the Sa ＯＫ
ide port, the
re are lot of
Send

Chapter8
ＯＫ

Delete
ＯＫ Sending screen Handset Menu System

Sending

Draft message delete confirmation screen

Ye s
No

Message is deleted Message is sent

ＯＫ

Fig. 8.2.4 Draft menu

8-17
 8. Handset Menu System

8.2.5 Setting menu ( MENU+ 2+ 5 )

In this menu, user can read the used amount of mailboxes, delete all messages at once, and set the
details of SMS service.

1 Sta t u s ＯＫ
2 SMS Capacity screen Displaying used amount
of the total capacity.
4 Draft /123
1 C a pa c i t y Used / Total
5 Setting
ＯＫ 020 / 100

Delete All message screen

2 D e l e t e Al l Deleting all messages at once.
ＯＫ Ye s
No
Note) This function deletes all
of the messages in
SMS menu.
Be careful to use it.
SCA user edit screen
SCA=(Short message) 3 SCA
ＯＫ Changing SCA to the new
Service Center Address SC Address?
one other than the default
008707720017 one.

4 Va l i d i t y Validity screen Setting the length of the

ＯＫ validity period, counted from
1 Hour when the SMS-SUBMIT is
6 Hours received by the Service Center.
1 Day
1 We e k
Maximum

5 Class Class screen

No Class : ＯＫ Setting the behavior of the
not specified No Class message after it is sent to
Class 0:
Class 0 recipient’s terminal.
on recipient phone screen
Class1: Class 1
in recipient phone memory Class 2
Class 2:
in recipient SIM memory Class 3
Class 3:
use default mode
6 St - R e p o r t St-Report screen
ＯＫ Setting the ON/OFF of
ON Status Report
(delivery confirmation )
OFF
function.

Fig. 8.2.5 Setting menu

8-18
 8. Handset Menu System

8.3 Satellite menu ( MENU+ 3 )

In this menu, user can display the status of satellite including ocean region, and spot beam No.

Top menu screen Satellite menu screen

OK
1 Sta t u s 1 Satellite
2 SMS 2 Spot Beam
3 Satellite
4 Phone Book
5 Redial
6 Call Log Press button
7 S e l f Te s t in any screen.
8 Al a r m P a c k
9 ADMIN
0 SERVICE

Fig. 8.3 Satellite menu screen

8.3.1 Satellite selection ( MENU+ 3 +1 )

In this menu, satellite can be changed.
Currently selected satellite is denoted by “*”.
Satellite can be changed in this screen. Select the preferred satellite and press OK button. The
JUE-500 will search the most suitable satellite if “AUTO” is chosen.

Satellite selection screen

3 Satellite
4 Phone Book AUTO

Chapter8
OK *W98.0
1 Satellite E143.5
2 Spot Beam

Fig. 8.3.1 Satellite selection screen

Handset Menu System

8.3.2 Spot Beam ID display ( MENU+ 3 +2)

In this menu, user can display the ID of Spot Beam.

3 Satellite Spot Beam ID display screen

4 Phone Book

1 Satellite Spot Beam:

2 Spot Beam OK 128

Fig. 8.3.2 Spot Beam ID display screen

8-19
 8. Handset Menu System

8.4 Phone Book (Speed dial) menu ( MENU+ 4 )

In this menu, the user can display and edit the Phone Book. Refer to [5.1.2 Using Phone Book (Speed
dial)](p5-5) about dial-up procedure.

Press button from [Idle screen], or select [4.Phone Book] from Top menu screen, then [Address
display screen] is displayed. This screen displays abbreviated number and person’s name.

Press or to display the full number. The screen is switched to [Telephone number display
screen].
Press MENU button with [Address display screen] or [phone number display screen] opened, to
register, change, or delete the data. The screen is changed to [Operation selecting screen](Press OK
button at this step or off-hook the Handset, to go to [Dial-up screen]). However, Secret Code
authentication screen is displayed prior to this screen, when you have not logged-in as ADMIN user.
Enter the secret code to go to [Operation selecting screen], then press CLR key, or On Hook button, to
cancel the job and return to the previous screen.

Top menu screen

Phone Book address Phone Book phone No.
1 Sta t u s display screen display screen
OK
2 SMS
01 012345678901
3 Satellite
JRC 23456789
4 Phone Book
02
5 Redial
6 Call Log N o D a ta

7 S e l f Te s t 03 11 0
8 Al a r m P a c k K E I S AT S U
9 ADMIN
0 SERVICE

50 11 9
Press button KYUKYU
at any screen.

Secret Code?
*****
OK or Off-hook
MENU
CS PS READY

(Secret Code authentication screen)

Secret Code is required

when you do not log-in to
the JUE-500 as ADMIN Call up
user.
Edit 5678901234 the party
Delete COMM(SND)
Dial-up screen
Phone Book Operation selecting screen

Fig. 8.4 Flow of Phone Book menu

8-20
 8. Handset Menu System

8.4.1 Editing the Phone Book address ( MENU+ 4 + MENU )

In this menu, the user can register, change, and delete the address (name of party) and telephone
number.
Press MENU button with the [Address display screen] or [Telephone number display screen] opened,
then [Operation selecting screen] is displayed.
Select [Edit] and press OK, selected party is changed to [Address/Phone number editing screen]. The
blinking cursor let you to enter the new address.
Enter the new address, press OK then enter the new number with alphanumeric buttons.

If [Delete] is selected, the data in the address is deleted instantly, and the screen is returned to
[Address/Telephone number list display screen]. Only [No Data] is indicated for the address.

Example) Editing an existing address/ Phone number (blank address/phone number is displayed when
data is filled in newly).

4 PhoneBook
5 Redial

01
JRC
MENU Operation Selecting screen Address editing screen
C S P S R E AD Y

Secret Code? Edit Address？

OK
*****
READY Delete RRC

01234567890 MENU
OK

Phone No. editing screen

Chapter8
Dial?
Fig. 8.4.1a Phone Book address editing screen
012345678901
To delete existing address/phone number:
OK
Handset Menu System

Edit 01
Delete OK No Data 18
RRC
The screen shows the data is deleted.
Fig. 8.4.1b Phone Book data deleted screen
Overwritten screen is displayed.

8-21
8. Handset Menu System

8.5 Redial menu ( MENU+ 5 )

In this menu, the user can display the Redial numbers up to 30.

First, [Redial history list screen] is displayed.

The screen displays Redial history number (01 to 30), and telephone number (if the number is longer
than 10-digit, first several digits are not displayed).

To confirm the whole telephone number, press or to display [Redial history detailed display
screen]. The screen will show the full telephone number.
Scroll the screen with button to display the number dialed before and after.

Top menu screen

1 Sta t u s Redial history list Redial history detailed

2 SMS display screen display screen
3 Satellite OK
01 012345678901
4 Phone Book 5678901234 234
02 22222
5 Redial
22222
6 Call Log 03 11111
7 S e l f Te s t 11111
8 Al a r m P a c k
9 ADMIN
0 SERVICE 30 9999
9999
Return to
OK previous screen

The head of figures are Whole length of

not displayed when the number can be
telephone number seen in this screen
exceeds 10-digit.
No Data

[No Data] is
displayed when
there is no dialed
history . Press
button In idle screen.

Fig. 8.5 Redial menu screen

8-22
 8. Handset Menu System

8.6 Call Log (Communication history) menu MENU+6+1～7

In this menu, user can display the Call Log (Communication history) of respective communication
type.

Call Log is displayed in 7 service types, VOICE, FAX, STANDARD, STREAMING, SMS, UDI, and
RDI. They are divided into three kinds of screens, BOTH (send and receive), SND (send only), and
RCV (receive only).

Top menu screen Call Log menu screen Transmission menu screen

1 Sta t u s OK 1 BOTH
1 VOICE
2 SMS 2 SND ( 12 )
2 FAX
3 Satellite 3 RCV ( 89 )
3 S TAN D AR D
4 Phone Book
4 S T R E AM I N G
5 Redial
5 SMS
6 Call Log OK The screen is scrolled line by line with
6 UDI
7 S e l f Te s t buttons.
7 RDI
8 Al a r m P a c k
9 ADMIN
0 SERVICE Call Log list menu screen

001
1 VOICE OK 01/JAN/2005
2 FAX
3 S TAN D AR D
4 S T R E AM I N G
5 SMS
6 UDI 001

Chapter8
7 RDI 23:59:59

Fig. 8.6 Call Log menu screen Handset Menu System

* [SND] and [RCV] call log stores maximum 100 data, respectively.
[BOTH] call log stores latest 100 data of above both directions.

* When [3 STANDARD] or [4 STREAMING] is selected, [Transmission menu screen] is not displayed

and the screen is transited to [List menu screen] directly, because they have no direction like [SND]
or [RCV].

8-23
8. Handset Menu System

8.6.1 Call Log list menu ( MENU+6+1+1 to3)

In this menu, user can display the detailed information of selected communication log.

Call Log list menu screen (Day/Month/Year)

6 Call Log 001 TEL1

7 S e l f Te s t 01/JAN/2005
1 VOICE OK
2 FAX
OK
1 BOTH
2 SND ( 12 )
3 RCV ( 89 )
Call Log list menu screen (time)

001 TEL1
buttons scroll the screen every two lines
23:59:59

Call Log detailed information display screen

(STANDARD is selected) (VOICE/FAX/UDI/RDI are selected)
…. Communication starting …. Communication starting
01/JAN/2007 01/JAN/2007 Day/Month/Year
Day/Month/Year
…. Communication starting 23:59:59 …. Communication starting
23:59:59 Hour/Minute/Second
Hour/Minute/Second
bgan.inmarsat. ….APN 012345678901 …...Party’s phone number
23456789 (max. 20-digit)
com
….Used satellite
SAT:E143.5 ….Used satellite SAT:E143.5
….Data size 240m59s ….Communication time
123KB
192168128101 ….IP address JRC ….User’s name
….SND(send) or RCV(receive)
---- SND
….Cause Code (4-digit)
….Cause Code (4-digit) 0A1F
0A1F

(STREAMING is selected) (SMS is selected)

…. Communication starting …. Communication starting
01/JAN/2007 01/JAN/2007 Day/Month/Year
Day/Month/Year
…..Communication starting 23:59:59 …..Communication starting
23:59:59 Hour/Minute/Second
Hour/Minute/Second
bgan.inmarsat. ….APN 012345678901 …..Party’s phone number
23456789 (max. 20-digit)
com
Qos:32K …. QoS: 32K/64K/128K
….Used satellite
SAT:E143.5 ….Used satellite SAT:E143.5
240m59s ….Communication time 120 B ….Data size

192168128101 …. IP address ----

….SND(send) or RCV(receive)
---- SND
….Cause Code (4-digit) ….Cause Code (4-digit)
0A1F 0A1F

Fig. 8.6.1 Call Log list menu

8-24
 8. Handset Menu System

8.6.2 Call Log authentication and deletion ( MENU+6+ MENU)

In this menu, ADMIN user can delete the Call-Log. To delete, ADMIN user must once press through
[Call-Log authentication screen] entering secret code..

6 Call Log Call Log deletion screen

7 S e l f Te s t Call Log authentication screen

1 VOICE Secret Code? OK Delete

2 FAX MENU

！ Authentication error screen

Error

Fig. 8.6.2 Call Log authentication and deletion screen

8.7 Self Test menu ( MENU+7 )

In this menu, user can display the results of Self Test, which diagnoses the communication status of
ADE and Handset.
[Good] means the status is good, [Fail] means communication with the unit is impossible for some
reason.

Chapter8
Top menu screen Self Test result display screen
OK
7 S e l f Te s t
8 Al a r m P a c k ADE :Good
Handset:Good
Handset Menu System

Fig. 8.7 Self Test menu screen

8-25
8. Handset Menu System

8.8 Alarm Pack menu ( MENU+8 )

In this menu, user can display the latest 10 alarms.
Select [Alarm Pack] from Top menu screen and press OK button, then [Alarm history view menu
screen] (Displays the Day/Month/Year) is displayed. It displays from the latest one.
To confirm the more detailed time, [Alarm history detailed menu] (displays recorded
Hour/Minute/Second of each alarm) is displayed with the or button pressed.

In both screens, select the preferred number and press OK button with selecting history number by
cursor.

Then [Unit selection menu] screen is displayed with the placed on the device where alarm had
occurred. Select the device then press OK button.

Then [alarm display screen] of respective unit is displayed.

Top menu screen

Alarm history screen Unit selection menu
7 S e l f Te s t
8 Al a r m P a c k OK 01 OK 1 AD E ＊
0 1 / J AN / 2 0 0 9
2 BDE

Alarm history detailed menu The screen is scrolled line by line

with buttons.
01
23:33:39

The* mark indicates that

an error has been
occured in the equipment
Fig. 8.8 Alarm Pack menu screen
1 AD E *
2 BDE

8-26
 8. Handset Menu System

8.8.1 Unit selection menu for Alarm Pack ( MENU+8)

1. ADE alarm display screen

7 S e l f Te s t
8 Al a r m P a c k
EIRP:
….Transmitting output (dBw）
19.0
01 ….ADE Attenuator (dB）
OK ATT : 20
0 1 / J AN / 2 0 0 5 ….HPA temperature (degree)
HPA : -15
1 ADE*
….EIRP ADJ RFS setting value
2 BDE ADJ :255
….Satellite AZMUTH
SAT AZ :359.9
OK ….Satellite Elevation
SAT EL :90.0
….Antenna Bearing
BR:359.9
BDE display screen ….Antenna Elevation
EL:+20.0
….Antenna Cross Elevation
Next Page Cross EL:
- 10. 0
….Radio wave tracking-signal value
RSSI-1： 250
Status bit display (from left ) ….Radio wave step track signal value
RSSI-2： 250
1. PLL Lock Detect (displayed ADE status ) ….Satellite search status of ADE
ADE Search:
2. Rate sensor setting (displayed ADE status) 6
3. Servo setting (displayed ADE status) GPS Status:
….Position acquisition status of GPS
4. Step track setting (displayed ADE status) 3D FI X
5. Usests (input method of position A:0001000000 Alarm bit display (from left, 1 is displayed
information;
0 when abnormal )
0: Internal 1: Manual)
S:00000 (1st line)
1. Control error
Fig. 8.8.1a Unit selection menu for Alarm Pack (ADE) 2. Acceleration sensor error
3. Rate sensor error
*Explanation of software update error display (p8-28)
Below numbers are displayed to XX, YY, ZZ. [,] is displayed as delimiter 4. Memory error

Chapter8
when the number is 1-digit(e.g. 3,0,0,).
5. Off power alarm
XX:Status when failed YY: Error No. when IB software upgrade 6. High power alarm
is failed 7. Burst error
0. Initial status
0. No error
1. IB checking 8. Program error
1. File name error
2. IB updating
9. (Reserved bit)
Handset Menu System

3. IB image error (CRC/ID/length)

3. ADE transferring
4. Data transfer error 10 (Reserved bit)
4. ADE boot requesting
5. CM no reply
5. ADE boot verifying
6. IB backup is failed
(2nd line)
6. ADE erasing 11. GPS alarm
7. ADE resetting ZZ ： Error No. when ADE software (COLD START or UNFIX)
8. ADE erase verifying upgrade is failed
9. ADE data sending 0. No error
10. ADE transfer ending 2. File name error
11. ADE expanding 4. Data fowarding error When both of the software,
12. ADE rom re-writing 5. CM no replay IB (YY) and ADE (ZZ)
13. ADE verifying 7. ADE image error (CRC/ID/length) upgraded with no error,
8. ADE communication error below screen is displayed.
9. ADE verify error

8-27
 8. Handset Menu System

2. BDE status display screen

7 S e l f Te s t
8 Al a r m P a c k
REC: ….RECeiving level
01 50
0 1 / J AN / 2 0 0 5 OK
CH TYPE ….Received channel type
1 ADE T025Q
2 BDE
Cable loss: ….Offset value of cable calibration
10.0
….IMEI (International Mobile Equipment
IMEI:123456- Identity number)
78-901234-5
JRC No: …..Manufacturer’s serial number
GV12345
Delivery: ….Delivery date
01/JAN/2008
UE Class: ….MES class
9
IMSI: ….IMSI (International Mobile Subscriber
IMSI: 012345678901 Identity number)
234 MSISDN1: ….MSISDN (Mobile Subscriber ISDN)
MSISDN1: 012345678901 number 1

234 MSISDN2: ….MSISDN number 2

No Data
MSISDN3: ….MSISDN number 3
No Data
….Software update error display*
Update Err: (Refer to p8-28) Normally, "None" is
XX,YY,ZZ displayed.
A:0000000000
….Alarm bit display
00000 (from left, 1 is displayed when abnormal )
S:0000000000 (1st line)
00 1. ADE communication error
Status bit display (from left) 2. Core Module communication error
(1st line)
3. Handset communication error
1. Backup application of IB (0：not activated, 1：activated)
2. Tracking type (0：Signal tracking, 1：GYRO) 4. Cable Calibration error

3. GYRO type (0：NMEA, 1：Sync/Step) 5. Core Module reset

4. Heading request (0:off, 1: on) 6. Core Module does not reply at AT level

5. Type (0:Sync, 1:Step) 7. GYRO communication error

6.-7. Ratio (00:360X, 01:90X, 10:180X, 11:36X) 8. GYRO I/F interruption does not occur

8. Direction of GYRO rotation (0:NORM, 1:REV) although Sync is selected

9-10. Serial output timing (00:50ms, 10:100ms, 01:1s, 11:RESERVE) 9. GYRO I/F detected non-existed signal
when Sync is selected
(2nd line)
10. GYRO I/F detected non-existed signal
11. Test status without GYRO signal (0:NORM, 1:TEST) when Step is selected
12. Error detection time (0:0.2s, 1:5s) (2nd line)
11. GYRO I/F detected signal on R1 R2
Fig. 8.8.1b Unit selection menu for Alarm when Step is selected
Pack (BDE)
12. GYRO I/F WDT over flow
13. GYRO I/F program memory error
14. IB software update is failed
15. ADE software update is failed
8-28
 8. Handset Menu System

8.9 ADMIN menu MENU+ 9

[ADMIN menu] which displays all menus for sets up status of the JUE-500.
Select [9 ADMIN menu] from [Top menu], and display each menu screen.
Identification screen is opened when user without ADMIN authority enters in this menu.
Top menu screen Port Cont menu screen
Setup menu screen
1 Sta t u s 1 Handset
1 D e l i ve r y
2 SMS
2 L o c a l Ti m e 2 TEL1
3 Satellite
3 LED 3 TEL2
4 Phone Book
5 Redial 4 Tracking

6 Call Log
7 S e l f Te s t
8 Al a r m P a c k
9 ADMIN
0 SERVICE

ADMIN menu screen Port menu screen

User Reg. menu screen

1 Setup 1 Handset 01
2 Port Cont 2 ISDN YA M A D A
02
3 Port 3 Ethernet TA N A K A
4 User Reg. 03
S AT O H
5 Auto DCN.

Chapter8
6 SIM Menu
(7 Option)

Auto DCN. menu screen

Handset Menu System

1 M a x Ti m e 50
SAIGO

SIM menu screen

1 Chg PIN1 *[Option] menu is displayed only when OIU is connected.

2 PIN Input

Fig. 8.9 Flow of ADMIN menu

8-29
8. Handset Menu System

8.9.1 Setup menu ( MENU+ 9 +1 )

[Set up menu] consists of;

1 Delivery: Delivery date of the JUE-500
2 Local Time: Time difference between Local time and Universal time
3 LED: Setting of Brightness level of main unit LEDs
4 Tracking: Selecting tracking system, AUTO (signal tracking) or GYRO tracking

Top menu screen ADMIN menu screen Setup menu screen

8 Al a r m P a c k 1 Setup 1 D e l i ve r y
9 AD M I N
OK OK 2 L o c a l Ti m e
2 Port Cont

3 Port 3 LED

4 User Reg. 4 Tracking

5 Auto DCN.

6 SIM Menu

Fig. 8.9.1 Setup menu screen

8-30
 8. Handset Menu System

8.9.1.1 Delivery setting ( MENU+ 9 +1 +1)

In this menu, the user can set up the delivery date of the JUE-500.
Select [1.Delivery] from Setup menu to display setting screens in order of Day, Month, and Year.

8 Al a r m P a c k Day setting screen

Day?
9 AD M I N
31 Enter the date by pressing
READY
1 Setup OK numeric buttons.
2 Port Cont
READY
1 D e l i ve r y OK
2 L o c a l Ti m e
Month setting screen*
Month?
JAN Select the month by scrolling the
screen pressing buttons.

OK

Year? Year setting screen

2009 Enter the Year by pressing
numeric buttons.

OK

Screen display moves line by line with buttons.

Chapter8
Fig. 8.9.1.1 Delivery menu screens

* button displays Months in the order of [DEC-NOV-OCT-..] and the button reverses the order.
Handset Menu System

Delivery date does not only record the day when the JUE-500 was installed and communication
commenced, but it helps to determine the guarantee term etc.
Accurate setting is recommended.

8-31
 8. Handset Menu System

8.9.1.2 Local Time setting ( MENU+ 9 +1 +2 )

In this menu, the user can set up the time differences between UTC (Universal Time Coordinated) and
Local time.

To display screens, select [2. Local Time] from [1.Setup].

First, ± setting screen is displayed. Select [+] when Local time is faster than UTC, and [-] when it is
slower. Then press OK button.

Next, enter the time difference in [Time difference setting screen] by hours /minutes, with numeric
buttons.

To return the time display to UTC, set the time difference to +00.00.

Local Time ±setting screen Time difference setting screen

8 AL AR M P a c k Find whether the local time is Enter the time differences in

9 AD M I N faster or slower than UTC, then hours/minutes.
READY
select [+]/[-] accordingly.
1 Setup
2 Port Cont + Diff Time
READY
1 D e l i ve r y OK OK + 00:00
2 L o c a l Ti m e

OK

Fig. 8.9.1.2a Local Time menu screen

Example) Changing the display of Idle screen from UTC(14:03) to LT(23:03).

(Enter time difference +9hour)

Idle screen after setting

Idle screen

SAT:E143.5 SAT:E143.5
14:03 UTC 23:03 LT

Diff Time
+ 09:00

Fig.8.9.1.2b Example of setting Local Time

8-32
 8. Handset Menu System

8.9.1.3 LED setting ( MENU+ 9 +1 +3)

In this menu, the user can set the ON/OFF of LEDs on main unit.
Select [3. LED] from [Setup menu]. Then present setting is displayed on [LED menu setting screen].
To change the setting select ON or OFF by buttons and press OK .

8 Al a r m P a c k
9 AD M I N
LED menu setting screen
READY
1 Setup
2 Port Cont ON
READY OFF
2 Local Time
3 LED OK

Returns to previous screen OK

Fig. 8.9.1.3 LED Setting screen

8.9.1.4 Tracking setting ( MENU+ 9 +1 +4)

In this menu, user can set the tracking system from [AUTO] (signal tracking) or [GYRO].
And also the GYRO type can be set.

8 Alarm Pack
9 ADMIN

Chapter8
Tracking setting screen
1 Setup

2 Port Cont
ＯＫ AUTO
3 LED
4 Tracking GYRO
Handset Menu System

Setup menu screen

ＯＫ

Fig. 8.9.1.4 Tracking Setting screen

8-33
8. Handset Menu System

8.9.2 Port Cont menu （ MENU+ 9 +2）

In this menu, the user can execute the various setting to communication ports (Handset, TEL1, or
TEL2) respectively.

1. Secret Code: Sets operation limit to each port

2. Volume: Sets volume of voice output to each port.
3. Type: Sets service type (Voice or FAX) to TEL1 or TEL2.
4. Call Request: Sets the permission/prohibition of originating a call from the connected terminal.
5. Call Reception: Sets the sounding of the connected terminal when a call is arrived to main unit.
Also, by the time (seconds) selection, user can sets the call up time after a call arrived to main
unit.

ADMIN menu screen

Top menu screen Port Cont menu screen

8 Al a r m P a c k 1 Setup 1 Handset
9 AD M I N
OK 2 Port Cont OK 2 TEL1

3 Port 3 TEL2

4 User Reg.

5 Auto DCN.

6 SIM Menu

Fig. 8.9.2 Port Cont menu screen

8-34
 8. Handset Menu System

8.9.2.1 Port Cont setting item selection menu （ MENU+ 9 +2 +1～3）

Secret Code/Call request

Port Cont setting item selection screen setting screen

OK
1 Secret Code ON
2 Volume OFF
TOP menu screen 3 Call Req.
4 Call Rec. Call Reception setting screen
9 ADMIN
OK ON
2 Port Cont
ON after 5s
4 Port
ON after 10s OK
1 Handset ON after 20s
OK
2 TEL1 OFF
3 TEL2

Volume selecting screen

Port Cont menu screen 1 Secret Code
OK OK
2 Volume Normal
3 Type High
4 Call Req.
5 Call Rec.

9 ADMIN

2 Port Cont 1 Secret Code

Type selection screen
4 Port
1 Handset 2 Volume

Chapter8
OK OK OK
2 TEL1 3 Type VOICE

3 TEL2 4 Call Req. FAX

5 Call Rec.
Call Request setting screen
Handset Menu System

OK
ON
OFF

Call Reception setting screen

OK
ON
ON after 5s
ON after 10s
ON after 20s
OFF

Fig. 8.9.2.1b Call Reception setting screen

8-35
8. Handset Menu System

8.9.3 Port menu ( MENU+ 9 +3)

In this menu, the user can set the advanced setting of Handset, ISDN port, and Ethernet port.

1. Handset (8.9.3.1)
・ Selecting brightness of Back Light
・ Selecting LED brightness
・ Selecting pattern of ringer tone
・ Selecting loudness of voice volume
・ Setting ON/OFF of key click sound

2. ISDN (8.9.3.2)
・ Assigning Multiple Subscriber's Number (MSN)

3. Ethernet (8.9.3.3)
・ Assigning JUE-500 IP address
・ Setting ON/OFF of DHC function

ADMIN menu screen

Top menu screen Port menu screen

8 Al a r m P a c k 1 Setup 1 Handset
9 AD M I N
OK 2 Port Cont 2 ISDN

3 Port 3 Ethernet
OK
4 User Reg.

5 Auto DCN.

6 SIM Menu

Fig. 8.9.3 Port menu screen

8-36
 8. Handset Menu System

8.9.3.1 Handset advanced setting menu (MENU+9+3+1+1 to 6)

In this menu, the user can set the advanced settings of Handset (brightness of LCD screen
backlight/LEDs, volume /pattern of ringer tone, voice volume, and key click sound).

Backlight menu screen

Select brightness of LCD screen
Top menu screen
4 (Backlight) from five stages
8 Al a r m P a c k 3 (including OFF) and press OK.
9 AD M I N 2
READY 1 OK
2 Port Cont
3 Port OFF
Select brightness of LEDs lined up
1 H a n d READY
set
Dimmer menu screen under LCD screen, from five stages
2 ISDN
4 (including OFF) and press OK.
OK OK
Port menu screen 3
OK
2
OK 1
OFF
Handset advanced
setting menu screen Ring Type menu screen Select pattern of ringer-tone
OK
1 Back Light
1 from 6 types and press OK.
2
2 Dimmer 3 OK
3 R i n g Ty p e
OK
4
4 Ring VOL. 5
6
5 Vo l u m e
6 Key Click Ring Volume menu screen

OK
Select the volume of ringer-tone

Chapter8
3 from 3 stages and press OK.
2
1 OK

Select the voice volume of

OK
Handset Menu System

Volume menu screen

Next page Handset from 3 stages and
press OK.
3
2 OK
1

OK Key Click menu screen

Select the key-click tone setting

ON from ON or OFF and press OK.

OFF
OK

Fig. 8.9.3.1 Handset advanced setting menu Returns to previous screen

8-37
8. Handset Menu System

8.9.3.2 ISDN MSN setting menu (MENU+9+3+2+1 to 2)

In this menu, the user can set the MSN of ISDN port.
MSN:
Multiple Subscriber Number
Top menu screen

8 Al a r m P a c k ISDN MSN setting menu screen

9 AD M I N
READY 1 Voice-MSN
2 Port Cont Select the service type you want to set the
3 Port 2 Audio-MSN MSN, and press OK button.
READY
1 Handset

2 ISDN OK
OK
Port menu screen
MSN display screen
Voice-MSN
Default value will be displayed.
123456789123 To change the MSN, press MENU button.

When the displayed number

MENU
exceeds 12-digit, the rest of
the digits is displayed in
right screen. To see right
screen, press . Edit
MSN edit screen
Enter the MSN number. When the
CS READY number exceeds 12-digit, the head of
the digits will be displayed in upper
line, up to 15-digit. Press OK when
it is completed.
765
This screen displays entering
987654321098 [765987654321098].

NOTE

MSN display screen (left) MSN display screen (right)

Voice-MSN Voice-MSN
123456789123 456

MSN edit screen shows whole digits (even the number

MSN edit screen
exceeds 12-digit) in single screen by showing 1st to 3rd
765 digits in upper line, unlike the MSN display screen shows
987654321098 the 13th to 15th digits to next (right) screen.

Fig. 8.9.3.2 ISDN MSN setting menu

8-38
 8. Handset Menu System

8.9.3.3 Ethernet setting menu (MENU+9+3+3)

In this menu, the user can change the IP address and set the use/non-use of DHCP function of Ethernet port.

Top menu screen

8 Al a r m P a c k
9 AD M I N
IP address *1) editing screen
READY IP?
2 Port Cont Press any numeric key, then initially displayed
192168128100
3 Port numbers are once erased altogether.
READY Then enter the new IP address and press OK
2 ISDN button.
OK OK
3 Ethernet To omit this process, just press OK button.

DHCP?
DHCP*2）setting screen
YES
Set the DHCP function use/non-use.
NO Select [YES (use DHCP)] or [NO (non-use
DHCP)] by the cursor and press OK button.
OK

Reboot confirmation screen

Reboot?
CLR To fix above settings, Press OK button.
OK/CLR Handset screen display is turned off and then
reboot is started.

OK To cancel above setting, press CLR button.

The screen returns to PORT menu screen

Reboot

Chapter8
＊ 1）
About IP address input
IP address is configured with 4 strings of 3 digits numbers, which delimitated by a period.
Add [0] or [00] for the string which is less than 3 digits.
Ex.）[192.168.128.1] shall be input as [192168128001]
Handset Menu System

Possible input range of IP address : in the range of Class C private address

192.168.0.0 to 192.168.255.255
Net mask : Fixed as 255.255.255.0

＊ 2）
About DHCP function
The IP address, which assigned to the PC by the server, is set from the next number of the assigned
address of JUE-500. The assigning range is 192.168.xxx.101 to 253.
Ex.) When [192.168.128.1] is assigned to JUE-500, [192.168.128.101] shall be assigned to the PC.

8-39
8. Handset Menu System

8.9.4 User Reg. menu ( MENU+ 9 +4)

In this menu, the user can register User name and Secret Code. Input range of Secret Code is 0001 to
9000.

Top menu screen User Reg. list display User Reg. Secret Code
screen screen
8 Al a r m P a c k
9 AD M I N
01 C A P TA I N
C A P TA I N 0123
02 M r. S M I T H
OK M r. S M I T H 1111
OK 03 JOHN
JOHN 2222
ADMIN menu screen 04
No Data
1 Setup

2 Port Cont

3 Port

4 User Reg. 50
MARIA
MARIA
5 Auto DCN. 4949
6 SIM Menu

04 In this case, no data is

No Data registered here.

Fig. 8.9.4a User Reg. menu screen transition

Only one person who registered firstly, as [01], can be ADMIN user.
Persons registered from [02], are to be GUEST users.

01 Only one person can be registered as ADMIN user.

C A P TA I N
Another all persons are registered as Guest user.
02
M r. S M I T H
03
JOHN

Fig. 8.9.4b Example of ADMIN and GUEST user registration

8-40
 8. Handset Menu System

8.9.4.1 User Reg. operation selecting menu ( MENU+ 9 +4 )

To register, edit, and delete the User name or Secret Code, press MENU with [User Reg. menu list
screen] or [Secret Code list display screen] displayed (enter 4-digit Secret Code).

[Registering new user]

Example) Registering a new user (Name: MARK, Secret Code: 9871) on No.02.

User Reg. operation selecting screen

8 Al a r m P a c k
Register the User name, select [Edit] and
9 AD M I N Edit
READY press OK .
4 User Reg. Delete
5 Auto Discon
02 MENU
READY
N o D a ta
OK

The cursor is blinking at the head of

02
the line.
Enter User name [MARK].

User Reg. User name

editing screen
02 The name has been entered.
MARK Press OK.

OK

Chapter8
MARK The cursor is blinking at the head of the line.
Enter Secret Code [9871].
Input range: 0001 to 9000.
Handset Menu System

Secret code
editing screen
The Secret code is entered.
MARK
9871 Press OK.

OK
User Reg. list display screen
Newly entered name and Secret Code are
02
stored firmly now.
MARK
Registrations finished.

Fig. 8.9.4.1a Flow of User Reg. operation selecting menu

8-41
 8. Handset Menu System

[Edit User name and/or Secret Code]

Even when either the User name only or the Secret Code only is to be changed, both of the edit screens
are displayed.
On the edit screen where change is not necessary, just press OK button and go to the next screen.
Example)Changing the Secret Code of MARK (No.02), from 9871 to 8765.

8 Al a r m P a c k
9 AD M I N
READY
4 User Reg.
5 Auto Discon
02 READY M AR K
M AR K 9871

MENU

Edit
User Reg. operation Delete
selecting screen
OK
User name editing screen is displayed first.
02 Enter (overwrite) new User name and press OK
MARK to change the User name.

User name editing screen

OK

02 Or press OK button only (In this case, change

MARK of User name is not necessary).

Next, Secret Code editing screen is displayed.

MARK Enter (overwrite) new Secret Code and press
9871 OK to change the Secret code.
Secret Code editing screen
Or press OK button only when Secret code is
not to be changed.

MARK In this case, enter (overwrite) 8765 on this

8765 screen and press OK.

OK

02 M AR K Returns to the first

M AR K 8765 screen.

Fig. 8.9.4.1b Overwriting procedure of User name and Secret Code

8-42
 8. Handset Menu System

[Deleting User name and Secret Code]

Example) Deleteing the data of No.02

Press MENU with the User Reg. list which displays No.02.

User Reg. operation selecting screen

MENU Select [Delete] by cursor and press

8 AL AR M P a c k Edit
9 AD M I N Delete OK .
4 READY
User Reg.
5 Auto Discon
02 READY OK
M AR K

The data of No.02 has already been

02 deleted. The screen returns to [User
No Data Reg. list display screen].
[No Data] is indicated on No.02.
User name editing screen (with no data)

Fig. 8.9.4.1c Deleting User name and Secret Code

[Note] Beware that once the data is deleted, it won’t be recovered again.

Chapter8
Handset Menu System

8-43
8. Handset Menu System

8.9.5 Auto DCN.(Auto disconnection) menu ( MENU+ 9 +5)

In this menu, the user can set the limit of connection time (Max Time) of each port.
Select [5. Auto DCN.] menu from [ADMIN] menu.
Setting Max Time (Max Connecting time) is useful to prevent the user from accidentally forgetting to
disconnect the line. Max Time can be set on respective terminal equipment.

Top menu screen ADMIN menu screen Auto DCN. menu screen

8 Al a r m P a c k 1 M a x Ti m e
9 AD M I N 1 Setup
OK OK
2 Port Cont

3 Port

4 User Reg.

5 Auto DCN.
6 SIM Menu

Fig. 8.9.5 Sequence of opening Auto DCN. menu screen

8-44
 8. Handset Menu System

8.9.5.1 Max Time menu ( MENU+ 9 +5 +1 +1 to 5)

Setting screen of Max Time (connecting time limit) is displayed when service type is set at [Max Time
menu] screen. Time unit is minute. Enter 1 to 3-digit number and then press OK.
Then the screen returns to previous one.

8 AL AR M P a c k Max Time menu screen Max Time setting screen

9 AD M I N
READY
4 User Reg.
1 Handset Handset
OK
5 Auto DCN. 240 min
1 M aREADY
x Ti m e

OK
2 TEL1 TEL1
OK 240 min

3 TEL2 TEL2
OK 240 min

4 ISDN ISDN
OK
240 min

5 STREAMING
STREAMING
OK
240 min

Chapter8
OK
STREAMING is applied to the Returns to previous screen
connection of both ports, USB and
Ethernet.
Handset Menu System

Fig. 8.9.5.1 Max Time menu screen and Max Time setting screen
Set “0min.” on above setting screen when unlimited connection is required.

8-45
8. Handset Menu System

8.9.6 SIM Menu ( MENU+ 9 +6)

In this menu, the user can set up the items of SIM card.

The screen is displayed when [6 SIM Menu] is selected from ADMIN menu.

TOP menu screen ADMIN menu screen

ＯＫ
8 Alarm Pack 1 Setup
9 ADMIN 2 Port Cont
3 Port
4 User Reg.
5 Auto DCN. SIM Menu screen
ＯＫ
6 SIM Menu
1 Chg PIN1
Chg PIN1:
2 PIN Input
PIN1 can be changed to new one.
PIN Input:
Enable/ Disable of PIN entry can be set.

Fig. 8.9.6 SIM Menu screen

8-46
 8. Handset Menu System

8.9.6.1 Chg PIN1 menu MENU+ 9 +6+1）

In this menu, the user can change the Personal Identification Number (PIN), which is necessary for
SIM card operation.

(To operate this menu, user should set PIN Input to [Enable] in [8.9.6.2 PIN Input setting menu
(p8-48)], preliminarily.)

PIN changing procedure

1) Select [1 Chg PIN1] and press OK, then SIM PIN1 input screen is displayed. Input existed PIN
(4-digit) and press OK (entered figures are hidden by ****).

2) New PIN input screen is displayed. Input new PIN and press OK.

3) New PIN retype screen is displayed. Retype new PIN again and press OK.

About releasing method of PIN locking (it occurs when the input error exceeds three times), refer to
[Releasing PIN locking and new PIN setting procedure (p8-49)].

PIN input limitation number

8 Alarm Pack
9 ADMIN
5 Auto DCN. SIM PIN1 input screen New PIN input screen
6 SIM Menu
ＯＫ
SIM PIN1? 3 ＯＫ
1 Chg PIN1 New PIN?

2 PIN Input **** ****

ＯＫ
Error ＯＫ

Chapter8
When[PIN Input] is set
to [Disable]

Input is New PIN retype screen

succeeded ！
Handset Menu System

ＯＫ
Retype PIN?
5 Auto DCN. ****
6 SIM Menu
No limitation of input
ＯＫ error.
Error

Returns to ADMIN Menu, even the

SIM PIN1 is incorrectly entered.

Fig.8.9.6.1 Chg PIN1 menu (changing procedure of PIN)

8-47
 8. Handset Menu System

8.9.6.2 PIN Input setting （ MENU+ 9 +6+2）

In this menu, Enable/Disable of PIN entry can be set.

Setting [Enable], PIN entry is required when turning OFF/ON of the power source.
Setting [Disable], PIN entry is not required when turning OFF/ON of the power source.

Set [Enable] prior to changing the PIN at previous chapter, [8.9.6.1 Chg PIN1 menu]

PIN Input setting procedure

1) Select [2 PIN Input] and press OK, then PIN Input setting screen is displayed. Select Enable or Disable
of PIN entry, and press OK.

2) SIM PIN1 input screen is displayed. Input exist PIN (4-digit) and then press OK.

About releasing method of PIN locking (it occurs when the input error exceeds three times), refer to
[Releasing PIN locking and new PIN setting procedure (p8-49)].

PIN Input setting procedure

9 ADMIN

0 SERVICE PIN Input setting screen

5 Auto DCN. ＯＫ ＯＫ
6 SIM Menu Enable

1 Chg PIN1 Disable

2 PIN Input

SIM Menu screen

Input is
succeeded
Error SIM PIN1 input screen

OK SIM PIN1? 3

Returns to SIM Menu, even the SIM ****

PIN1 is incorrectly entered.
PIN input limitation
number
Fig. 8.9.6.2a PIN1 Input menu

8-48
 8. Handset Menu System

Releasing PIN locking and new PIN setting procedure

When the PIN is locked, SIM PUK1 input screen is displayed.

Input 8-digits of SIM PUK which you obtained at purchasing SIM card.
(If the input error of SIM PUK is occurred 10 times continuously, the SIM card is invalid.)

The screen transition hereafter is the same as PIN changing procedure.

SIM PUK input limitation number

SIM PUK1 input screen New PIN input screen New PIN retype screen

SIM PUK1? 10 New PIN? Retype PIN?

************ **** ****

Fig. 8.9.6.2b Releasing PIN locking and new PIN setting procedure

Chapter8
Handset Menu System

8-49
8. Handset Menu System

8. 10 Other screen (Short cut is not available)

This screen is displayed when a fault is detected.

TX alarm screen
The screen pops up when TX alarm (the transmission stopped because of a trouble in transmitting
system) is generated.
Press OK to reset the alarm, the screen returns to [Idle screen].

TX alarm screen Idle screen

TX Alarm SAT:E143.5
OK : Reset OK
14:03 UTC

Fig.8.10 TX alarm screen

8-50
 9. Maintenance

9. Maintenance
The life of the JUE-500 depends on how well the equipment is maintained. Check the
following items from time to time to ensure the best performance of your JUE-500.

1) Keep the input voltage within the specified range (+19VDC to +31VDC).
2) When the equipment is in good order, at times record the transmitting power (EIRP) and the
receiving level (REC). During the operation, compare the EIRP and REC level with the recorded
normal values. This deed helps you to locate a fault before it develops into a serious one.

9.1 Daily maintenance

The following table shows daily maintenance items using general tools.

WARNING
Do not troubleshoot or repair the internal equipment of the JUE-500 by yourself.
Any electrical work by any person other than our trained maintenance staff may cause fire or
abnormal operation of this equipment or electrical shock for you. This equipment meets the
technical standard of the Ministry of Internal affairs and Communications.

Do not adjust the internal circuit without a calibrated measuring instrument or exchange the
parts because the internal circuit has been adjusted finely to specifications. If the
equipment works abnormally, please contact the dealer, JRC agent, or one of the JRC
branches.

Table 9.1 Daily maintenance

No. Item Maintenance

1 Cleaning Clean the panel, switch, top cover, and the button cover with a soft cloth.
2 Fastening Fasten the loose screw, nut, switch, and the connector.
Chapter 9
Maintenance

9-1
9. Maintenance

9.2 Self Test

The JUE-500 has a self-diagnosis function (Self Test) to check the internal circuitry.
The result of Self Test can be browsed on the Handset.
Procedure for displaying Self Test screen is as follows.

Start the Self Test

TOP menu screen

1 Status
2 SMS
3 Satellite
4 Phone Book
5 Redial
6 Call Log
7 Self Test
8 Alarm Pack
9 ADMIN
0 SERVICE

You can check the result at once OK

Self Test result display screen

ADE : Good
Handset: Good

(This sequence is the same as [8.7 Self Test Menu](p8-25).) [Good] means no problem,
[Fail] means your JUE-500
has some problem.

Turn off and on the main unit when [Fail] is displayed, and retry the Self test. In case [Fail] is
displayed on the Result column again, stop using the JUE-500 and contact the dealer or JRC sales
office.

9-2
 10. After-sales Service

10. After-sales service

When ordering repair
When a fault has been detected and it still persists, stop operation and contact the purchasing
dealer, JRC agent or one of the JRC branches.

During the guarantee term;

JRC will repair the equipment or exchange any parts proven to be malfunctioning under normal
use. The user is requested to have operated the equipment as instructed in the operation
manual.

In the following cases, guarantee service is not accepted.

-Installation report has not been sent to JRC immediately after the JUE-500 was commissioned.

-The equipment has been subjected to accident, abuse, or misuse, shipping damage, alternations,
incorrect and/or non-authorized service.

-The trouble, failure, malfunctioning and whatever is due to Act of God, fire, flood, explosion,
accident, strikes, labor troubles or other industrial disputes, war (declared or undeclared),
armed conflict, civil disturbance, embargoes, blockades, legal restrictions, riots, insurrections
or any other cause beyond the control of JRC and the purchaser.

Service out of the guarantee term;

If the function is recoverable by a repair, JRC will arrange a changed service on customer’s
demand.

To request a guarantee or non-guarantee service, please inform us of;

+Ship’s name, model name, date of manufacture, serial number, and MES ID.

After-sales service
+How trouble arose. Go into details as much as possible.

+Name of the office, organization etc of the vessel, the contact place and the telephoned /fax
number.

Recommendation of professional maintenance

The performance of the set may degrade due to the aging of parts and so on, although the rate
depends on how the equipment is used.
Chapter 10

Maintenance by professional service engineer other than daily check by ship’s crew is
recommended.

For this professional maintenance, please contact the dealer, JRC agent or JRC branch office. This
is a changed service.

10-1
10. After-sales Service

Disposal of the JUE-500

Follow the rule of the pertinent local government when you abandon the JUE-500(ADE).

For details, contact the dealer, our service office (Refer to the list of offices at the end of the
volume) or a concerned local government.

10-2
 11. Specification

11. Specification
MAIN (ADE, BDE)

1. Inmarsat FleetBroadband MES type Class 8

2. Frequency Transmission 1626.5 to 1660.5 MHz
Reception 1525.0 to 1559.0 MHz
3. Maximum E.I.R.P +22.0dBW + 1/-2dB
4. G/T (Reception capacity) -7.0dBK
5. Antenna Type 54cm flat
Polarization Right-Hand Circular Polarization (RHCP)
Beam width 11degrees, in 3dB down direction
Radome Glass Fiber Reinforced Plastics (GFRP)
6. Modulation O-QPSK
π/4-QPSK For voice
16QAM
7. Primary power Voltage Connecting with EXT PSU:100/110 or 220VAC
(+19VDC to +31VDC)
Current 2 A or less in reception
Maximum 4.5A or less in transmission with connecting
option
8. Dimension ADE 630mm × h683mm
BDE h166mm × w64mm ×d221mm
9. Mass ADE 25kg
BDE 2.2kg

10. Environmental conditions

1) Temperature ADE -25˚C to +55˚C
BDE -15˚C to +55˚C
2) Relative humidity Up to +40˚C, 95%
3) Oscillation Compliance with IEC60945 4th edition

4) Ship's motion Motion Amplitude Period

Roll +30˚ 8s
Specification

Pitch +10˚ 6s
Yaw +8˚ 50 s
Surge +0.2g
Sway +0.2g
Chapter 11

Heave +0.5g
Turning Rate +6˚ /s 1deg/s2
Headway 30knots

11-1
11. Specification

5) Solar Radiation (ADE) Infrared Radiation 500 watts / m2

Ultraviolet Radiation 54watts / m2

6) Icing (ADE) Up to 25mm
7) Precipitation (ADE) Up to 100mm / hour
8) Wind (ADE) Up to 100knots in operation

11-2
 Appendix A Handset menu tree

Appendix A Handset menu tree

A.1 For JUE-250/500 all user (1)

Fig.A.1 For all user of JUE-250/500(1)

A-1
A.2 For JUE-250/500 all user (2) SMS menu detail

Fig. A.2 For JUE-250/500 all user (2) SMS menu detail

A-2
 Appendix A Handset menu tree

A.3 For JUE-250/500 ADMIN user

Fig.A.3 For JUE-250/500 ADMIN user

A-3
A.4 JUE-500 dedicated screen transition

Fig. A.4 JUE-500 dedicate screen transition

A-4
 Appendix B JUE-500 software updating procedure

Appendix B JUE-500 software updating procedure

Update JUE-500 software with following procedure.

1. Confirm the connection

JUE-500 software updating is executed by a PC with dedicated application for PC.

Prepare a PC and connect it to your JUE-500.
* Windows XP OS is required.

2. Download the latest software for JUE-500

Confirm the website to check whether the latest software is uploaded or not, from the PC connected to
Internet. Download if the latest software is uploaded.

3. Update JUE-500 software

Update the JUE-500 software by the downloaded software.

4. Confirm the updated software version

Confirm the software version after updating, to check that JUE-500 software is correctly updated or
not.

A-5
Appendix B JUE-500 software updating procedure

1. Confirm the connection

PC dedicated software is used for JUE-500 software updating.
Prepare a PC and connect it to Ethernet port of JUE-500, with LAN cable.
About the connecting procedure, refer to [6.2 Ethernet port PC connection] (p6-8) in this manual.

LAN cable PC

Power
supply

Handset

ADE

A-6
 Appendix B JUE-500 software updating procedure

2. Download the latest software for JUE-500

* Execute following procedure with a PC connecting to Internet.

1. Open the following URL on WEB browser. Enter [Account Name] and [Password], then click
[Login] button.

Following shortcut icon is created after [BganX Upgrader] is installed.

URL https://fs.jrc.co.jp/.dx/gr/ME-S/JUE-500/
Account Name m47
Password jrcfb500

A-7
Appendix B JUE-500 software updating procedure

2. File list is displayed. [JUE-500_XXXX.exe] means the file for software.

[XXXX] means the software version, and larger number means newer software.

A-8
 Appendix B JUE-500 software updating procedure

3. Download the file. Click the file name you want to download.

4. Click [Save] button.

A-9
Appendix B JUE-500 software updating procedure

5. Specify the destination to save and click [Save] button. Downloading of the file is started.

6. Click [Logout] button when downloading of the file is completed.

Close the WEB browser after logged out.

A-10
 Appendix B JUE-500 software updating procedure

3. Update JUE-500 software

1. Activate your JUE-500 and confirm that initialization is completed.

* [Initialize] is displayed on the Handset during initialization.

Initialize

2. Execute the downloaded software file [JUE-500_XXXX.exe]. Double click the icon.

3. Following dialog box is displayed. Click [Unzip] button.

NOTE
・Unzip the [BganX Upgrader] into the folder which stores [JUE-500 Installer].

A-11
Appendix B JUE-500 software updating procedure

4. Following dialog box is displayed. Click [OK] button.

5. Select [Complete upgrade now] and click [OK] button. [BganX Upgrader] is activated.

A-12
 Appendix B JUE-500 software updating procedure

6. [Upgrade] button turns to active when installation is ready. Click [Upgrade] button.

7. Click [Yes] button. The file forwarding is started.

NOTE
・Do not turn OFF the JUE-500 or power supply during forwarding the file.

8. Following dialog box is displayed when file forwarding is completed. JUE-500 reboots
automatically after several tens of seconds, and starts software updating.
Click [OK] button to close this dialog box.

A-13
Appendix B JUE-500 software updating procedure

9. [SW UPDATE] is displayed on the Handset screen during software updating.

NOTE
・Do not turn OFF the power supply of JUE-500 and/or PC during the file forwarding.
・Software updating takes up to 10 minutes.

SW UPDATE
IB UPDATE

SW UPDATE
ADE UPDATE X

10. JUE-500 reboots when software updating is successfully completed.

A-14
 Appendix B JUE-500 software updating procedure

When software update is failed

Update is failed when following phenomenon is generated. Update again with referring to [Recovery
procedure when software update is failed] (next page).

・[Upload file failed ] dialog box is displayed on the PC.

・[BDE Update Error] or [ADE Update Error] is displayed on the Handset screen.

IB Update ADE Update

Error X Error X

・Updating is not completed even past 10 minutes or more.

A-15
Appendix B JUE-500 software updating procedure

Recovery procedure when software update is failed

1. Turn OFF the power supply of JUE-500.

2. Quit [BganX Upgrader], if it is still activating.
3. Turn ON the power supply of JUE-500 with pressing PTT button (right side of Handset)

PTT button

4. Leave your finger from PTT button when Ready LED of main unit starts to blink.
5. Confirm the Handset screen transition, it displays [Initialize] and [Safe Mode].

Initialize Safe Mode

6. Execute from the 2nd procedure of [3. Update JUE-500 software].

A-16
 Appendix B JUE-500 software updating procedure

Software downgrading procedure

Prior to below steps, prepare the Upgrader software of the version you want to downgrading.
(i.e. If you want to downgrade your software from version 11.01 to 1.0, prepare the Upgrader version
1.0.)

1. Turn OFF the power supply of JUE-500 main unit.

2. Quit [BganX Upgrader], if it is activating.
3. Turn ON the power supply of JUE-500 with pressing PTT button (right side of Handset)

PTT button

4. Leave your finger from PTT button when Ready LED of main unit starts to blink.
5. Confirm the Handset screen transition, it displays [Initialize] to [Safe Mode].

Initialize Safe Mode

6. Double-click the icon of Upgrader and activate it. (the procedure is the same to upgrading)

A-17
Appendix B JUE-500 software updating procedure

7. When installation is ready, [Upgrade] button turns to active.

8. Click [Yes] button. The file forwarding is started.

NOTE
・Do not turn OFF the JUE-500 or power supply during forwarding the file.

9. Execute the operation from procedure 8 of [3. JUE-500 software updating].

A-18
 Appendix B JUE-500 software updating procedure

4. Confirm the updated software version

Check that the software version is correctly updated or not, from the following Handset menu.

A-19
Appendix C Default value list

Appendix C Default value list

Setting from Handset

Item Default
Chapter Title
SMS Service Center Address (SCA) User, 0 8.2.5 3 SCA
Validity date of the message 1 Day 8.2.5 4 Validity
Behavior of the message after it delivered to
3 8.2.5 5 Class
the destination
Delivery confirmation function OFF 8.2.5 6 Status Report
Delivery date of the JUE-500 2007/01/01 8.9.1.1 1 Delivery
Time differences from UTC +00:00 8.9.1.2 2 Local Time
Main unit LED ON/OFF ON 8.9.1.3 3 LED
Selection of satellite tracking mehtod AUTO 8.9.1.4 4 Tracking
Use of Secret code for a call from Handset port OFF 1 Handset→2 Volume
Use of Secret code for a call from TEL1 port OFF 2 TEL1→2 Volume
Use of Secret code for a call from TEL2 port OFF 3 TEL2→2 Volume
Volume level of Handset port NORMAL 2 TEL1→3 Type
Volume level of TEL1 port NORMAL 3 TEL2→3 Type
Volume level of TEL2 port NORMAL 1 Handset→2 Volume
COMM TYPE of TEL1 port VOICE 8.9.2 2 TEL1→2 Volume
COMM TYPE of TEL2 port FAX 3 TEL2→2 Volume
Call Request of Handset port ON 1 Handset→4 Call Req.
Call Request of TEL1 port ON 2 TEL1→4 Call Req.
Call Request of TEL2 port ON 3 TEL2→4 Call Req.
Call Reception of Handset port ON 1 Handset→5 Call Rec.
Call Reception of TEL1 port ON 2 TEL1→5 Call Rec.
Call Reception of TEL2 port ON 3 TEL2→5 Call Rec.
Backlight dimmer of Handset 3 1 Handset→1 Back Light
Brightness of Handset LED lamps 3 1 Handset→2 Dimmer
Ringer pattern of Handset 1 1 Handset→3 Ring Type
8.9.3.1
Ringer volume of Handset 2 1 Handset→4 Ring VOL.
Voice volume of Handset 2 1 Handset→5 Volume
ON/OFF of key click sound of Handset ON 1 Handset→6 Key Click
Voice-MSN of ISDN 1 2 ISDN→1 Voice-MSN
Audio-MSN of ISDN 2 2 ISDN→2 Audio-MSN
8.9.3.2
UDI-MSN of ISDN 3 2 ISDN→3 UDI-MSN
RDI-MSN of ISDN 3 2 ISDN→4 RDI-MSN
User name and secret code (the 1st one) “ADMIN” 0001 01
No Data 8.9.4
User name and secret code (2nd or later) 02 to 50
(Unregistered)
Maximum connecting time of Handset port 0 (unlimited) 1 Max Time→1 Handset
Maximum connecting time of TEL1 port 0 (unlimited) 1 Max Time→2 TEL1
Maximum connecting time of TEL2 port 0 (unlimited) 1 Max Time→3 TEL2
8.9.5
Maximum connecting time of ISDN port 0 (unlimited) 1 Max Time→4 ISDN
Maximum connecting time of STREAMING 1 Max Time→
0 (unlimited)
communication port （USB/Ethernet） 5 STREAMING
Setting of SIM PIN Depend on SIM 1 Chg PIN1
8.9.6
PIN input operation ON/OFF Depend on SIM 2 PIN Input

A-20
 Appendix D Trouble shooting and FAQ

Appendix D Trouble shooting and FAQ

FAQ Contents

1. Reception of radio wave from a satellite・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ A-22

2. LaunchPad・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ A-23
3. TEL・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ A-24
4. FAX・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ A-25
5. Packet Switch (Standard IP, Streaming IP) service・・・・・・・・・・・・・・・・・・・・・ A-26
6.SMS・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ A-27
7.Actions to be taken when abnormal status is indicated on Handset・・・・・・・・・・・・・・・・ A-28

A-21
 Appendix D Trouble shooting and FAQ

1. Reception of radio wave from a satellite

Problem (P) Possible cause Confirmation item

[Not Ready] is displayed and Satellite is notselected correctly. Select the correct satellite at [Satellite] menu.
communication is impossible.
Blocking. Check if there is obstruction between the antenna and the satellite.
Select another satellite when there is an obstacle, to turn the antenna to the
clear view direction. Or wait until the ship changes her course.

Out of satellite cover area Check your ship is existing inner the cover area of satellite or not.
If your ship is out of the cover area, use JUE-500 after your ship is enters
inside of the cover area of the satellite.
A-22

If the problem is not solved with above countermeasures, turn OFF and ON the power source of main unit to reboot
JUE-500.
Received signal strength is weak. Blocking Execute Satellite Search (selecting the satellite again). Also, check if there
is obstruction between the antenna and the satellite.
Select another satellite when there is an obstacle, to turn the antenna to the
clear view direction. Or wait until the ship changes her course.
 Appendix D Trouble shooting and FAQ

2. LaunchPad

Problem (P) Possible cause Confirmation item

[Select Terminal] screen is displayed Cable is not connected. When the Ether port of the main unit and the PC are directly connected,
after starting LaunchPad and cannot check that the ports are connected by a “straight” Ethernet cable.
connect with main unit of JUE-500.
Although the setting of the TCP/IP of the PC is Before starting the PC, check that the cable between the main unit and the
set to “Automatic access”, the PC could not PC is connected correctly. If the PC has been started not connected to the
access the IP from the DHCP server. main unit, restart the PC after hooking up the main unit.
TCP/IP is not set. Check that the network IP that is set in the PC matches the IP set in the main
unit.
Verify that the subnet mask, default gateway, and priority DNS server that
A-23

are set in the PC match those set in the main unit.

The local area connection of the PC is Check that the local area connection is set to ‘enable’ in the property
disabled. (Win2000 or later) specification of the local area connection.
The local area connection of the PC is a bridge Delete the bridge by clicking the right mouse button on the icon of the local
connection. area connection.
[CIF_0010] error is generated on the Ethernet connection is abnormal Execute [Search for terminal] by LaunchPad and connect with main unit
LaunchPad and the connection again.
between the LaunchPad and main unit
is lost.
 Appendix D Trouble shooting and FAQ

3. TEL

Problem (P) Possible cause Confirmation item

Communication is impossible Cable is not connected. Check that the main unit or JB and the communication terminal are connected
correctly. Check also that the power is supplied.
Since a secret code type of originating call is set, Check the setting of SECRET CODE on the [Port Cont] menu. When a secret
input of a secret code is necessary. code type of originating call is set, originate a call referring to this Operation
manual.
Communication is occupied by another port. Check that communication is not being carried out by another TEL port or ISDN
port. Check also that the telephone set is properly on-hooked.
The # button is not pressed following the When originating a call using a TEL port, press the # button following the
A-24

destination number. destination dial number.

If the problem is not solved with above countermeasures, turn OFF and ON the power source of main unit to reboot JUE-500.

Communication is impossible System failure Ask your service provider.

with specific distination.
Speed Dial calling and Dialing sequence is incorrect. Speed Dial calling : Speed dial number *#
Redial calling is impossible. Redial calling：00*#
 Appendix D Trouble shooting and FAQ

4. FAX

Problem (P) Possible cause Confirmation item

Communication is Cable is not connected. Check that the main unit or JB and the communication terminal are connected
impossible. correctly. Check also that the power is supplied.
Since a secret code type of originating call is set, Check the setting of SECRET CODE on the [Port Cont] menu. When a secret
input of a secret code is necessary. code type of originating call is set, originate a call referring to this Operation
manual.
Communication is occupied by another port. Check that communication is not being carried out by another TEL port or ISDN
port. Check also that the telephone set is properly on-hooked.
The # button is not pressed following the destination When originating a call using a TEL port, press the # button following the
A-25

number. destination dial number.

Service setting is incorrect. Check that the service type is set to FAX in [Port Cont] menu.
If the problem is not solved with above countermeasures, turn OFF and ON the power source of main unit to reboot JUE-500.
Communication is System failure Ask your service provider.
impossible with specific
distination.
 Appendix D Trouble shooting and FAQ

5. Packet Switch(Standard IP, Streaming IP) service

Problem (P) Possible cause Confirmation item

Communication is The line is busy. Retry after several minutes.

impossible. Out of the service area 256Kbps Streaming can be utilized in the area which elevation angle is
10 degrees or upper, only. Also, the maximum level of Streaming service
which can be utilized with Voice or FAX in the same time, is 128kbps in the area
which elevation angle is 10 degrees or upper, and 64kbps in the other areas.
If the problem is not solved with above countermeasures, turn OFF and ON the power source of main unit to reboot JUE-500.
A-26
 Appendix D Trouble shooting and FAQ

6. SMS

Problem (P) Possible cause Confirmation item

Message cannot be Incorrect number is dialed. Check the correct distination number.
delivered to distination.

Message cannot be System failure Ask your service provider.

delivered to specific
distination.
Message cannot be Incorrect number is dialed. Check that the distination terminal (land side) dialed correct number or not.
received. Reception overflow Reception is impossible when received messages exceeded the maximum number
which can be saved in SIM card.
A-27

Delete the received message properly.

Message cannot be System failure Ask your service provider.
received from specific
distination.
Appendix D Trouble shooting and FAQ

7. Actions to be taken when abnormal status is indicated on Handset

Table E7. Displayed character strings and contents

Status Display Contents

＊ 1）
Abnormal ADE? ADE abnormal.
Abnormal ＊ 2）
GPS dose not receive the signal
POSITION?
from satellite.
＊ 3）
Abnormal SIM？ SIM is not mounted
Abnormal SEARCH NG＊4） Searching Satellite is failed.
＊ 5）
Abnormal GYRO? GYRO input is abnormal.
Abnormal Input of HEADING value is
HEADING？＊6）
required

＊1）Countermeasure for ADE?

Confirm the connection of the coaxial cable.

＊2）Countermeasure for POSITION?

Built-in GPS has not fixed position information. Check the existence of blocking.
If this phenomenon is repeatedly occurred, GPS failure can be considered.

＊3）Countermeasure for SIM?

Confirm that the SIM card is correctly mounted or the card is not broken.

＊4）Countermeasure for SEARCH NG

Execute satellite search again.

＊5）Countermeasure for GYRO?

Heading information has not input from the GYRO interface although JUE-500 is set as
GYRO tracking.
Confirm the GYRO interface or the power supply of GYRO connected to the GYRO interface
is turned on.
（This abnormal status is only appeared when optional GYRO interface is connected）

＊6）Countermeasure for HEADING?

This message is displayed when entry of initial HEADING value is required with the status of
[GYRO signal input setting].

（This abnormal status is only appeared when optional GYRO interface is connected）

A-28
 Appendix E Cause Code

Appendix E Cause Code

Cause code indicates cause of disconnection of the communication.
E.1 Cause Code for CS communication (TEL, FAX)
--These Cause codes are quoted from 3GPP TS24.008 Annex H

Normal class

No. (HEX) Reason No. (HEX) Reason

0001 Unassigned (unallocated) number 0016 Number changed
0003 No route to destination 0019 Pre-emption
0006 Channel unacceptable 001A Non-selected user clearing
0008 Operator determined barring 001B Destination out of order
0010 Normal call clearing 001C Invalid number format (incomplete number)
0011 User busy 001D Facility rejected
0012 No user responding 001E Response to STATUS ENQUIRY
0013 User alerting, no answer 001F Normal, unspecified
0015 Call rejected

Resource unavailable class

No. (HEX) Reason No. (HEX) Reason

0022 No circuit/channel available 002B Access information discarded
0026 Network out of order 002C Requested circuit/channel not available
0029 Temporary failure 002F Resource unavailable, unspecified
002A Switching equipment congestion

Service or option not implemented class

No. (HEX) Reason No. (HEX) Reason
0031 Quality of service unavailable 003A Bearer capability not presently available

0032 Requested facility not subscribed 003F Service or option not available, unspecified
Incoming calls barred within the ACM (Accumulated Call Meter) equal to or
0037 0044
CUG (Closed User Group) greater than ACMmax
0039 Bearer capability not authorized

Invalid message (e.g., parameter out of range) class

No. (HEX) Reason No. (HEX) Reason
0051 Invalid transaction identifier value 003A Bearer capability not presently available
User not member of CUG(Closed
0057 003F Service or option not available, unspecified
User Group)
0058 Incompatible destination

A-29
Appendix E Cause Code

Protocol error (e.g., unknown message) class

No. (HEX) Reason No. (HEX) Reason

0060 invalid mandatory information 0064 conditional IE error
message type non-existent or not
0061 0065 message not compatible with protocol state
implemented
message type not compatible with
0062 0066 recovery on timer expiry
protocol state
information element non-existent or
0063 006F protocol error, unspecified
not implemented

Interworking class

No. (HEX) Reason No. (HEX) Reason

007F Interworking, unspecified

E.2 Cause Code for PS communication

--These Cause codes are quoted from 3GPP TS24.008 Annex I

Causes related to nature of request

No. (HEX) Reason No. (HEX) Reason

0008 Operator Determined Barring 0024 Regular PDP context deactivation

0019 LLC or SNDCP failure (GSM only) 0025 QoS (Quality of Service) not accepted

001A Insufficient resources 0026 Network failure

Unknown or missing access point Reactivation requested
001B 0027
name
001C Unknown PDP address or PDP type 0028 Feature not supported
User authentication failed Semantic error in the TFT(Traffic Flow
001D 0029
Template) operation
001E Activation rejected by GGSN 002A Syntactical error in the TFT operation

001F Activation rejected unspecified 002B Unknown PDP context

0020 Service option not supported 002C Semantic errors in packet filter(s)
Requested service option not Syntactical error in packet filter(s)
0021 002D
subscribed
Service option temporarily out of PDP context without TFT already activated
0022 002E
order
NSAPI(Network Service Access
0023
Point Identifier) already used

Causes related to invalid messages

No. (HEX) Reason No. (HEX) Reason

Information element non-existent or not
0051 Invalid transaction identifier value 0063
implemented
005F Semantically incorrect message. 0064 Conditional IE error
0060 Invalid mandatory information 0065 Message not compatible with protocol state
Message type non-existent or not
0061 006F Protocol error, unspecified
implemented
Message not compatible with protocol
0062
state

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 Appendix E Cause Code

E.3 Cause code for Short Messaging Service

--These Cause codes are quoted from 3GPP TS24.011 Annex E

RP-cause definition SM-transfer

Following cause codes are used for mobile originating short message and mobile terminating short message.
No. (HEX) Reason No. (HEX) Reason
Invalid short message transfer Message not compatible with short message
0051 0062
reference value protocol state
Information element non-existent or not
005F Invalid message, unspecified 0063
implemented
0060 Invalid mandatory information 006F Protocol error, unspecified
Message type non-existent or not
0061
implemented

RP-cause definition mobile originating SM-transfer

Following cause codes are used for only mobile originating short message.
No. (HEX) Reason No. (HEX) Reason
0001 Unassigned (unallocated) number 0026 Network out of order
0008 Operator determined barring 0029 Temporary failure
000A Call barred 002A Congestion
0015 Short message transfer rejected 002F Resources unavailable, unspecified
001B Destination out of service 0032 Requested facility not subscribed
001C Unidentified subscriber 0045 Requested facility not implemented
001D Facility rejected 007F Interworking, unspecified
001E Unknown subscriber

RP-cause definition mobile terminating SM-transfer

Following cause code is used for mobile terminating short message.

No. (HEX) Reason No. (HEX) Reason

0016 Memory capacity exceeded

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Appendix F Glossary

Appendix F Glossary
A

ADE .........................................................................................................Above Deck Equipment

AOR...........................................................................................................Atlantic Ocean Region

APN ................................................................................................................ Access Point Name

ASCII...........................................................American Standard Code for Information Interchange
*A standard alphanumeric character set based on 7-bit codes.
B

BDE ......................................................................................................... Below Deck Equipment

Bit ..............................................The basic unit of digital communications; may be either 1 or 0.

BPS (bit per second)................ A unit of measurement for speed of data transfer or throughput.

Bulletin Board (in a TDM channel)

*A data packet transmitted in each frame of a TDM channel which contains
information about the status of the Inmarsat B/M, mini-M and C network
configurations and the current frame number, used by the MES as a timing
reference.

Byte *One byte comprises eight bits and may represent either one alphanumeric
character or numeric information.
C

CCIR ..........................................Consulting Committee of International Radio communications

CCITT....................................... Consulting Committee of International Telegraph & Telephone

Character *One element of an alphanumeric character set. One character is

equivalent to one byte or 8 bits.
COMM..................................................................................................................Communication

CPU .......................................................................................................... Central Processing Unit

Command *The generic name for anything you tell a computer program to do.

CS ........................................................................................................................ Circuit Switched

dB....................................................................................................................................... Decibel

DC........................................................................................................................... Direct Current

DCN........................................................................................................................ Disconnection

DEC ......................................................................................................................Decoder Circuit

DEL ..................................................................................................................................... Delete

DEM ............................................................................................................. Demodulator Circuit

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 Appendix F Glossary

DHCP ............................................................................... Dynamic Host Configuration Protocol

DNS ........................................................................................................... Domain Name System

DP ...................................................................................................................Distribution Partner

DTE ...................................................................................................... Data Terminal Equipment

E
EEPROM (Electrically Erasable and Programmable ROM)

*Read only Memory that is able to delete and rewrite electrically.

EIA ............................................................................................ Electronic Industries Association

EIRP.................................................................................Effective Isotropically Radiated Power

*A measure of transmitted power.

EXT ..................................................................................................................................External
G
GMDSS (Global Maritime Distress and Safety Service)
*The Global Maritime Distress and Safety System: the Inmarsat-A/B and C
systems are the only Inmarsat networks included in the GMDSS by the IMO
International Maritime Organization.
GPRS..............................................................................................General Packet Radio Service
GPS ................................................................................................... Global Positioning System
*System which provides the geographic location of a vessel. This service uses
American military satellites which have been made available for civilian use.

H
HPA ............................................................................................................High Power Amplifier
I

IMEI ..............................................................................International Mobile Equipment Identity

IMN ....................................................................................................... Inmarsat Mobile Number

IMO .......................................................................................... Internally Maritime Organization

IMSI .................................................................International Mobile Subscriber Identity number

INFO .......................................................................................................................... Information

INMARSAT ..........................................................International Maritime Satellite Organization

*The operator of global mobile satellite communications, part of the Inmarsat
Ventures Ltd group of companies.

I/O..............................................................................................................................Input/Output
IOR.............................................................................................................. Indian Ocean Region

IP ........................................................................................................................ Internet Protocol

ISDN .....................................................................................Integrated Services Digital Network

ISO........................................................................International Organization for Standardization

ITU .................................................................................International Telecommunication Union
K

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Appendix F Glossary

Kbytes .......................................................................................................................... 1024 bytes

L
LCD...........................................................................................................Liquid Crystal Display
LED ............................................................................................................. Light Emitting Diode

LMSS..............................................................................................Land Mobile Satellite Service

LNA ............................................................................................................. Low Noise Amplifier

LT ................................................................................................................................ Local Time

M

MES.............................................................................................................. Mobile Earth Station

*The generic name used to describe an Inmarsat-approved terminal which is
allowed to access the network, and applicable to both maritime and land mobile
communications.
Message channel
*A channel assigned by the NCS for an MES to send a message through an SAS
to its required destination.
Modem .................................................................................................MODulator/DEModulator
*A device used to transmit digital data, by converting (modulating) a digital
signal into an analogue form and re-converting (demodulating) the analogue
signal into digital form at the receiving end.
MSISDN .................................................................................................Mobile Subscriber ISDN
N

NCS Common Signaling Channel

*Also known as the NCS Common Channel. A TDM channel used by the
NCS to transmit system information and message announcements to MESs.
NMEA ...........................................................................National Marine Electronics Association
O
Ocean Region
*The coverage area of an Inmarsat satellite within which an MES may send and
receive messages.

OSC ................................................................................................................................Oscillator
P

Packet
*An envelope or block of data sent over a network; each packet contains
addressing information as well as the data being sent.
PC ....................................................................................................................Personal Computer

PDP...............................................................................................................Packet Data Protocol

PIN............................................................................................... Personal Identification Number

POR .............................................................................................................Pacific Ocean Region
PPP ........................................................................................................... Point-to-Point-Protocol

Protocol
*A defined set of communications standards which lay down the parameters to

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 Appendix F Glossary

which all users must abide. Protocols in general use are X.25 and X.400.
PS......................................................................................................................... Packet Switched

PSDN ........................................................................................... Packet Switched Data Network

PSTN ...................................................................................Public Switched Telephone Network

PSU..................................................................................................................Power Supply Unit

PUK ..............................................................................................................PIN Unblocking Key

R

RAM ...................................................................................................... Random Access Memory

REC ...................................................................................................................... Receiving level

ROM...............................................................................................................Read Only Memory

RX...................................................................................................................... Receive/Receiver
S

SAS ........................................................................................................... Satellite Access Station

SCA .......................................................................................................... Service Centre Address

SDM..................................................................................................... System Definition Manual

SIM.....................................................................................................Subscriber Identity Module

SMS ...........................................................................................................Short Message Service

SOLAS ..........................................................................................................Safety of Life at Sea

Space segment...........................Consists of the communications satellites operated by Inmarsat

Special access code
*A destination address code used in a ship-to-shore or shore-to-ship message to
access a special service provided by a service provider. The two-digit codes are
examples of special access codes.
SYNC ................................................................................................................... Synchronization
T
TDM ...................................................................................................... Time Division Multiplex
*The process by which multiple signals can share the same communication channel,
each using a different time slot.
TDMA ......................................................................................... Time Division Multiple Access
*The process by which MESs communicate with an SAS or NCS.

TX.................................................................................................................Transmit/Transmitter
U

USB............................................................................................................... Universal Serial Bus

UTC ................................................................................................ Universal Coordinated Time

A term which, for practical purposes, has the same meaning as Greenwich Mean Time
(GMT).

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JRC NETWORK

JRC NETWORK

If your JUE-500 has problems in operation, please contact the dealer, a JRC or JRC branch office.
For assistance in finding a Service Center, please access one of the following web sites.

JRC web site

JRC Japan: www.jrc.co.jp

JRC Amsterdam: www.jrcams.nl
JRC Seattle: www.jrcamerica.com

2009.03.06
Ver.0.3

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