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Consumer Complaint Before The District Consumer Dispute Redressal Forum

1. LML purchased a fax machine from PQR Ltd. in 2002 for Rs. 50,000 but it developed faults. Repeated complaints to PQR Ltd. were ignored. 2. In August 2004, LML sent a written complaint but PQR Ltd. did not send a service engineer. 3. Due to PQR Ltd.'s negligence, LML suffered losses from being unable to use the fax machine for his rubber molding business. He is seeking Rs. 20,000 in compensation.

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Jitendra Prajapati
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982 views4 pages

Consumer Complaint Before The District Consumer Dispute Redressal Forum

1. LML purchased a fax machine from PQR Ltd. in 2002 for Rs. 50,000 but it developed faults. Repeated complaints to PQR Ltd. were ignored. 2. In August 2004, LML sent a written complaint but PQR Ltd. did not send a service engineer. 3. Due to PQR Ltd.'s negligence, LML suffered losses from being unable to use the fax machine for his rubber molding business. He is seeking Rs. 20,000 in compensation.

Uploaded by

Jitendra Prajapati
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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CONSUMER COMPLAINT BEFORE THE DISTRICT CONSUMER DISPUTE

REDRESSAL FORUM

BEFORE THE DISTRICT CONSUMER DISPUTE REDRESSAL FORUM,

DISTRICT PALGHAR CONSUMER COMPLAINT NO. 339 OF

2016
IN THE MATTER OF:

LML, Son of RAMLAL, of 29

years, Indian Inhabitant,

Residing at palghar west.

Carrying on rubber molding business.

..COMPLAINANT Vs
PQR Ltd. having its registered office

at SUSHANT SHETTY OPPOSITE PARTY


COMPLAINT UNDER SECTION 12 OF THE CONSUMER PROTECTION
ACT, 1986

MOST RESPECTFULLY SHOWETH:

1. That the complainant purchased a fax machine bearing model No. A247026 from
worli Company Lt. On 28 of 2002 for a sum of Rs. 50000 .

2. That on 24 date the fax machine was delivered to the complainant and a receipt
bearing No. A247026 for the payment was given by manoj.

3. That the fax machine thereafter developed certain fault for which repeated
complaints were made to the opposite party. However, the opposite party made no
effort to rectify the said faults.

4. That on 20 AUGUST date a written complaint was delivered at the office of the
opposite party, in spite of which, the opposite party did not send any service
engineer to rectify the faults. A true copy of the said complaint is annexed hereto
as Annexure-''A''

5. That due to the negligent acts of the opposite party the complainant has suffered
loss and injury due to deprivation, harassment, mental agony and loss of
professional practice, for which he is entitled to compensation.
6. That the fax machine has a warranty for a period of 3 years.
7. That the opposite party is liable for breach of contact as it has not complied with
the terms of the guarantee and have acted extremely negligently in attending to the
complaint of the complainant and is therefore liable to compensate the
complainant for the loss and injury caused to him.
8. That the cause of action arose on 20 august date when the fax machine developed
certain faults as mentioned above. The cause of action further arose on 29
october date, when a written complaint was filed by the complainant.
9. That for the purposes of section 11 of the Act, compensation claimed by the
complainant is below Rs.30000/- so this forum has jurisdiction to determine and
adjudicate this dispute.

10. That the complainant is a consumer as defined

under the act.

PRAYER

In the above mentioned facts and circumstances it is most respectfully prayed that the
Hon''ble Forum may be pleased to:
a. Order the opposite party to pay Rs.20000 as compensation and Rs.200 as costs;
b. Pass any other such order, as this Hon''ble Forum may deem fit and proper in the
interests of justice.

Place:

Dated:

LML

..Complainant
VERIFICATION

I LML Son of Ramlal Residing at palghar west do hereby solemnly affirm and state that
the contents and particulars of the complaint stated above are true and correct to the best
of my knowledge and belief and no part of it is false and nothing material has been
concealed therein.

Verified at Palghar on 22 day of june 2002.

..Complainant

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