Collaboration Live User Manual - 453562037721a - en - US PDF
Collaboration Live User Manual - 453562037721a - en - US PDF
English
Release 1.0
Collaboration Live
Contents
Contents
1 Read This First.......................................................................................................................................... 5
Intended Audience ........................................................................................................................................... 6
Intended Use .................................................................................................................................................... 6
Regulatory Representatives ............................................................................................................................. 7
Customer Service.............................................................................................................................................. 8
2 Safety ...................................................................................................................................................... 9
Warnings and Cautions .................................................................................................................................... 9
Collaboration Live 3
Contents
Philips
4 Collaboration Live
Read This First
the Philips Legal Department. This document or digital media is intended to be used either by
customers, and is licensed to them as part of their Philips equipment purchase, or to meet
regulatory commitments as required by the FDA under 21 CFR 1020.30 (and any amendments
to it) and other local regulatory requirements. Use of this document or digital media by
unauthorized persons is strictly prohibited.
Philips provides this document without warranty of any kind, implied or expressed, including,
but not limited to, the implied warranties of merchantability and fitness for a particular
purpose.
Philips has taken care to ensure the accuracy of this document. However, Philips assumes no
liability for errors or omissions and reserves the right to make changes without further notice to
any products herein to improve reliability, function, or design. Philips may make improvements
or changes in the products or programs described in this document at any time.
Philips makes no representation or warranty to the user or any other party with respect to the
adequacy of this document for any particular purpose or with respect to its adequacy to
produce a particular result. The user's right to recover damages caused by fault or negligence
on the part of Philips shall be limited to the amount paid by the user to Philips for the provision
of this document. In no event shall Philips be liable for special, collateral, incidental, direct,
indirect or consequential damage, losses, costs, charges, claims, demands, or claims for lost
profits, data, fees, or expenses of any nature or kind.
Philips
Collaboration Live 5
Read This First Intended Audience
Unauthorized copying of this document, in addition to infringing copyright, might reduce the
ability of Philips to provide accurate and current information to users.
Non-Philips product names may be trademarks of their respective owners.
CAUTION
United States federal law restricts this device to sale by or on the order of a physician.
Intended Audience
This document is intended for sonographers, physicians, and biomedical engineers who operate
Intended Use
Collaboration Live is indicated for remote console access of the Philips ultrasound system for
image viewing, image review, consultation, guidance, support, and education in real time.
Access must be granted by the technologist operating the system. Images reviewed remotely
are not for diagnostic use.
Philips
6 Collaboration Live
Regulatory Representatives Read This First
Regulatory Representatives
Australian Sponsor
Philips Electronics Australia Ltd
65 Epping Road
North Ryde NSW 2113
Australia
Brazilian Representative
Responsável Técnico
Thiago Medeiros de Abreu
CREA/SP: 5070149021
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Detentor do Registro
Philips Medical Systems Ltda.
Av. Marcos Penteado de Ulhoa Rodrigues, 401 Setor Parte 39 ‒ Tamboré
Barueri/SP, Brasil ‒ CEP 06460-040
Collaboration Live 7
Read This First Customer Service
Customer Service
Customer service representatives are available worldwide to answer questions and to provide
maintenance and service. Please contact your local Philips representative for assistance. You
can also contact the following office for referral to a customer service representative, or visit
this "Contact Us" website:
www.healthcare.philips.com/main/about/officelocator/index.wpd
Philips Ultrasound, Inc.
22100 Bothell Everett Hwy
Bothell, WA 98021-8431
USA
800-722-9377
8 Collaboration Live
Warnings and Cautions Safety
2 Safety
Read this information before using your ultrasound system. It applies to the ultrasound system,
transducers, recording devices, and any optional equipment. This section covers only general
safety information. Safety information that applies only to a specific task is included in the
procedure for that task.
For additional safety information, see your system User Manual.
This device is intended for use by, or by the order of, and under the supervision of a licensed
physician qualified to direct the use of the device.
Report any serious safety incident that occurs in relation to the ultrasound system to Philips
and to the competent authority of the country in which the user and patient are established.
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WARNING
Warnings highlight information vital to the safety of you, the operator, and the patient.
CAUTION
Cautions highlight ways that you could damage the product and consequently void your
warranty or service contract or ways that you could lose patient or system data.
Collaboration Live 9
Safety Warnings and Cautions
WARNING
During a Collaboration Live session, a properly trained and qualified user must be present at
the system, even when the remote user is properly trained and qualified.
WARNING
Images remotely streamed via Collaboration Live are intended only for reference and must
not be used for diagnostic purposes.
WARNING
WARNING
The performance of Collaboration Live depends on local connectivity and network
performance. Interruption in connectivity or poor network performance could adversely
affect a Collaboration Live session.
CAUTION
All Collaboration Live users should follow the applicable patient privacy and data security
policies required by their country and institution.
Philips
10 Collaboration Live
Collaboration Live Accounts Collaboration Live Overview
management, secure connectivity, and streaming services for Collaboration Live text, audio,
and video features. The server is accessed from the ultrasound system and remote-client end
points over the Internet, using an industry-standard TLS-encrypted method of connectivity.
Collaboration Live 11
Collaboration Live Overview Privacy
Collaboration Live on the ultrasound system, the system logs on to the Collaboration Live
server. All authorized remote-client accounts appear in the contact list in the Collaboration
Live window on the ultrasound system.
• User accounts for peer-to-peer subscriptions: If you have installed the Collaboration Live
remote-client software on a supported computer, you are assigned a user-specific
Collaboration Live account.
Account management, including account creation, activation, and deletion, is a collaborative
effort between Philips, IIT (for peer-to-peer subscriptions), and the site administrators of the
ultrasound system.
Privacy
Philips
12 Collaboration Live
Network Requirements Preparing to Use Collaboration Live
• Video streaming:
– Upload for each webcam: 0.5 Mb/s
– Download for each video stream being received: 0.5 Mb/s
NOTE
If the site uses a proxy server to access the Internet, and if the network administrator changes
the proxy server location or password, you may need to reconfigure the ultrasound system's
remote access for Collaboration Live. For more information, see the ultrasound system Help.
Collaboration Live 13
Preparing to Use Collaboration Live Setting Up the IIT Reacts Client
NOTE
If the Government Security licensed option is purchased and enabled, Collaboration Live is
unavailable.
System specific accounts are created for each ultrasound system that will connect to
Collaboration Live. That allows each system with an account to be paired with local Philips
support and other accounts purchased for peer-to-peer collaboration. To get started, do the
following:
1. Sign up for a maintenance agreement or peer-to-peer subscription.
2. When you sign up, provide the serial number and material number of each ultrasound
system.
Philips
14 Collaboration Live
Collaboration Live Controls Using Collaboration Live on the Ultrasound System
Collaboration Live 15
Using Collaboration Live on the Ultrasound System Collaboration Live Icons
Control Description
Philips
16 Collaboration Live
Collaboration Live Icons Using Collaboration Live on the Ultrasound System
Icon Description
A call is in progress.
Collaboration Live 17
Using Collaboration Live on the Ultrasound System Starting Collaboration Live on the Ultrasound System
Philips
18 Collaboration Live
Making an Audio Call Using Collaboration Live on the Ultrasound System
Collaboration Live 19
Using Collaboration Live on the Ultrasound System Enabling Remote Takeover
NOTE
The remote user can use the virtual control panel and virtual touch screen to control the
system only during a remote takeover session.
NOTE
The remote user can add a pointer or graphic elements, such as images, videos, and 3D
objects, to the display.
NOTE
When the virtual control panel and the virtual touch screen are displayed, both the remote
user and the ultrasound system user can operate the system controls. Both users should
communicate with each other to coordinate control of the system.
Using the virtual touch screen and virtual control panel, the remote user can manipulate all
system parameters. However, the remote user cannot power off the ultrasound system.
1. During an audio call with a shared ultrasound display, click Give Control, and then click
Continue on the disclaimer message.
2. Do any of the following:
Philips
20 Collaboration Live
Sharing Video Using Collaboration Live on the Ultrasound System
Sharing Video
You can share video from a webcam connected to one of the USB ports on the ultrasound
system.
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Collaboration Live 21
Using Collaboration Live on the Ultrasound System Displaying Patient Information to the Remote Viewer
Philips
22 Collaboration Live
Collaboration Live Automatic Backup and Restore Using Collaboration Live on a Remote Device
WARNING
Images remotely streamed via Collaboration Live are intended only for reference and must
not be used for diagnostic purposes.
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WARNING
You are responsible for configuring your device in accordance with your institution's security
policies.
WARNING
You are responsible for ensuring that the security of your device and the protection of
patient data meet your local security policies and regulatory requirements. Before e-mailing
images and loops, consult your healthcare IT security department to ensure that you are in
compliance with your department's specific policies and regulations regarding the handling
of patient information.
NOTE
Not all features in the Reacts application are available when connected to a Philips ultrasound
system.
Philips
Collaboration Live 23
Using Collaboration Live on a Remote Device Reacts Client Controls
NOTE
The controls and icons in the IIT Reacts user interface on the remote device are subject to
change. For current user information for all Reacts components, click Tutorials in Reacts.
Control Description
Takes a screenshot.
Philips
24 Collaboration Live
Reacts Client Icons Using Collaboration Live on a Remote Device
Control Description
Assets Displays supported assets (for example, images or graphic elements) on the shared display.
NOTE
The controls and icons in the IIT Reacts user interface on the remote device are subject to
change. For current user information for all Reacts components, click Tutorials in Reacts.
Icon Description
Collaboration Live 25
Using Collaboration Live on a Remote Device Starting Collaboration Live on the Remote Device
Icon Description
Philips
26 Collaboration Live
Starting a Chat Session Using Collaboration Live on a Remote Device
• To end the session, close the window. The conversation is retained until you delete it.
Collaboration Live 27
Using Collaboration Live on a Remote Device Answering a Call
Answering a Call
1. To answer an incoming call, click Answer in the Incoming Call window. To ignore the call,
click Ignore.
2. During a call, do any of the following:
• To start a chat session, click Messages.
• To mute the microphone, click .
• To unmute the microphone, click .
• To mute the speaker, click .
• To unmute the speaker, click .
NOTE
During a call, the ultrasound system user may share the system display with you. See “Viewing
the Shared Display” on page 29.
Making a Call
1. On the Reacts home page, click Contacts.
2. Select a contact from the contact list.
3. Click .
4. Type a message in the lower part of the window, and click Send.
5. Do any of the following:
• To mute the microphone, click .
Philips
28 Collaboration Live
Viewing the Shared Display Using Collaboration Live on a Remote Device
• To add a pointer to the display, click Pointer, and control its location with the mouse. The
pointer also appears on the ultrasound system display. To select the pointer settings, click
the arrow next to Pointer.
• To add a graphical element to the display, click Assets and select a supported Reacts asset.
• To capture a still picture of the display, click .
WARNING
During a Collaboration Live session, a properly trained and qualified user must be present at
the system, even when the remote user is properly trained and qualified.
Philips
Collaboration Live 29
Using Collaboration Live on a Remote Device Controlling the Ultrasound System Remotely
NOTE
When the virtual control panel and the virtual touch screen are displayed, both the remote
user and the ultrasound system user can operate the system controls. Both users should
communicate with each other to coordinate control of the system.
Philips
30 Collaboration Live
Using Collaboration Live on a Remote Device
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Philips
Collaboration Live 31
www.philips.com/healthcare
EC REP
2797
Published in USA
4535 620 37721_A/795 * FEB 2020 - en-US