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Roopsingh Dineshsingh

Roopsingh Dineshsingh has over 8 years of experience as a Business Analyst with expertise in requirements gathering, documentation, and testing across various domains. He is proficient in Agile methodologies like Scrum and has strong skills in analysis, documentation, communication, and stakeholder management. He has a demonstrated track record of successfully delivering projects on time and within budget.

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Firdaus Panthaky
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236 views

Roopsingh Dineshsingh

Roopsingh Dineshsingh has over 8 years of experience as a Business Analyst with expertise in requirements gathering, documentation, and testing across various domains. He is proficient in Agile methodologies like Scrum and has strong skills in analysis, documentation, communication, and stakeholder management. He has a demonstrated track record of successfully delivering projects on time and within budget.

Uploaded by

Firdaus Panthaky
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Roopsingh Dineshsingh

SUMMARY
8 years working experience as a Business Analyst in Information Technology. Experience Scrum Master.
Proficiency in the Software Development Life Cycle (SDLC) methodologies such as Waterfall, Agile Flexible, innovative,
able to thrive in a fast paced and time-critical environment.
Experience in identifying the delta between development and deployment and filling the gaps.
Experience in health care, banking, retail, supply chain management.
Experience in CRM, ERP, POS & Mobile Application.
Experienced in writing user stories with acceptance criteria or user stories with use case.
Proficient in creating and managing various kinds of reporting Passion for identifying and determining solutions to
business problems for complex business and software projects.
Team player and self-starter with excellent communication, coordination, documentation, project planning, and
interpersonal skills.
Demonstrated ability to apply critical thinking skills and a logic based approach to problem solving.
Expert at interacting with stakeholders, Subject Matter Experts (SMEs) and end-users to understand, analyze,
communicate and validate requirements using Joint Application Design (JAD), Joint Application Review (JAR) sessions.
Proficient in creating various documents like Business Requirements Document (BRD), Functional Requirement
Document (FRD) and Functional Specification Document (FSD).
Experience in identifying the delta between development and deployment and filling the gaps.
Experienced in writhing user stories with acceptance criteria or user stories with use case.
Identified and documented all the Test Case scenarios and performed UAT testing.
Possess excellent communication and interpersonal skills to co-ordinate with offshore teams. 
Capable of forming and maintaining positive and productive working relationships in internal, external, independent and
team environment.
Excellent analytical, problem solving, communication and documentation skills along with good process management
skills to gather requirement.
Experience in writing backlog, user stories with acceptance criteria or use cases, tasks, creating bugs.
Created Requirements Traceability Matrix to keep the stakeholders informed of the project progress.
Organized weekly project status meetings and task review meetings, documented and disseminated meeting minutes
effectively.
Excellent organizational and interpersonal skills with a strong facility for acquiring new knowledge.
Flexible, innovative and able to thrive in a fast paced, growth-oriented and time-critical environment.

TECHNOLOGIES
 Jira
 Confluence 
 MS Office (Excel, PowerPoint, Project, Word, Outlook, Visio)
 SQL

PROFESSIONAL EXPERIENCE
McDonald Corp – Chicago (Jul 2016 - Sep 2018)
Senior Business Analyst
 Designed and developed project document templates based on SDLC- agile methodology
 Worked as a liaison between the technical team and the clients in developing the system
 Worked closely with business partners, SMEs to understand the process
 Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time
frame required to complete deliverables
 Coordinated with architects and developers to convert business requirements into system requirements
 Responsible for requirement gathering, business process flow, business process modeling and business analysis
 Performed as-is analysis, to-be analysis, data Analysis, Gap analysis, competitive analysis, comparative analysis,
process flows and business flows 
 Conducted technical/non-technical presentations to the management and training workshops for the clients
 Designed and implemented basic SQL queries for QA testing and report/ data validation
 Performed gap analysis by identifying existing technologies
 Analyzed test results and reported the necessary corrective actions
 Conducted project kickoff meetings with team members to explain roles / responsibilities, relationships
with other groups, deliverable, timelines, assignments and status reporting.
 Performed UAT and participated in writing test plans, and developed different testing strategies like black box testing
and load testing 
 Reviewed the business requirements document with the business and development team to understand the
architecture and functionality of the application
 Actively documented and communicated all changes and their impacts to the project team and business partners
throughout the different testing phases
 Participated in weekly status meetings, walkthroughs and documented the proceedings
 Reviewed the business requirements document with the business and development team to understand the
architecture and functionality of the application
 Used Jira for writing Epic, user stories with acceptance criteria or user stories with use cases, used confluence for
upload documents
 Updated requirements as per business user’s feedback and changes in functionality of the applications 
 Participated in development of timelines for project delivery and managing projects and resources to successful
completion
 Attended meetings with QA and developers to discuss defects

Aim/Anthem - Chicago (May 2014 – Jun 2016)


Business Analyst
 Used application life cycle management to log, track, report and maintain the defects, changes, issues and to ensure
up-to- date recordings for increased efficiency in production
 Created user stories, acceptance criteria and use case
 Facilitated JAD sessions for communicating and managing expectations with customers
 Documented business requirements and communicated these requirements with the development team for design
and implementation of business solutions
 Responsible for various deliverables throughout the software development lifecycle from process flow diagrams to
mock-ups and wireframes
 Performed Gap Analysis by identifying existing technologies
 Worked with business and customer on new initiatives, identify and provide insight and recommendations of what
data will be helpful to reach the desired project goals
 Worked with a cross-functional team of Business Development
 Presented BRD to the Business for feedback and approval
 Created FRD (Functional Requirements Document) with detailed mock-ups and wireframes for the requirements
selected for the release
 Helped the technical team in understanding the application better
 Maintained all versions of the document during the requirements gathering process as well as the final approved
version on SharePoint
 Actively documented and communicated all changes and their impacts to the project team and business partners
throughout the different testing phases
 Responsible in providing regular test reports to the management
 Performed different levels of quality checks and performed UAT Sessions as required
 Analyzed business needs and worked with technical and non-technical teams to overcome challenges worked with
business users, stakeholders and SME’s amongst the organization
 Provided maintenance and support after project completion
 Designed and developed use cases using Ms Visio 

Citi Corp –Elk Grove (Feb 2011 - Apr 2014)


Business Analyst
 Work in close partnership with the client services team on a day to day basis to make sure all issues big and small were
identified and resolved in a timely manner. 
 Successfully conducted Joint Application Design (JAD) sessions, which helped synchronize the different stakeholders
on their objectives and helped the developers to have a clear-cut picture of the project
 Updated the sprint burndown chart/ burn-up chart and product burndown chart to track sprint progress and the
impediments list
 Ensured that the respective scrum artifacts were visible to the product owner and the team for review, approval and
reference purposes
 Effectively broke down epics into user stories during the backlog grooming sessions
 Review and assess customer requests for proposals
 Provides input into management reporting in support of data-driven decisions
 Part of a team of developers and analysts currently developing the Payment Net using Java platform, and its
supporting applications
 Aptitude and capability to systematically test application functionality, as part of the development /test cycle, and in
preparation for the go-live phase of each development
 Performed User Acceptance Testing of the Functional Requirements of the Viewpoint system and business processes
 Documentation of UAT Test Scenarios, Test Cases and Test Scripts 
 Identification and analysis of software defects
 Report to the Project Manager - results, test metrics etc. 
 Update any documentation that has gone out-of-date. 
 Work with client services to ensure the quality of delivered software as well as ensuring timely bug resolution. 
 Manage the workflow for incoming client inquiries. Triage inquiries and issues and insured we stayed on the critical
path. 
 Work individually or with the concerned teams on bug fixes, engage the necessary support groups for system
enhancements and billable projects. 
Worked on backlog grooming items and presented what items can be picked up in next sprint to the squad/scrum
master 
 Expert in UAT during solution implementation Phase (manual testing). Also interacted with team of QA to convey
business requirements.

EDUCATION
• MBA -M.S.U - India
• Bachelor of Business – M.S.U - India
• Scrum Master Certified
• Diploma in Computer Application

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