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TEMS Investigation 20.3 - Technical Product Description PDF

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100% found this document useful (2 votes)
741 views94 pages

TEMS Investigation 20.3 - Technical Product Description PDF

Uploaded by

Muhammad Kazmouz
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 94

TEMS™ Investigation 20.

3
Technical Product Description

www.Infovista.com | 1
Contents

1 Introduction ....................................................................................................................................... 6

1.1 The Network Challenge..................................................................................................................... 6


1.2 What Is TEMS™ Investigation? ........................................................................................................ 6
1.2.1 The TEMS™ Investigation Concept................................................................................................ 7
1.2.2 Technologies and Devices .............................................................................................................. 8
1.2.3 Packaging and Licensing ................................................................................................................ 9
1.3 Key Features and Benefits ................................................................................................................ 9
1.4 Users and Use Areas ...................................................................................................................... 11
1.5 TEMS Product Portfolio................................................................................................................... 13
1.6 Where to find more information ....................................................................................................... 14

2 New Features and Functionality .................................................................................................... 15


TEMS™ Investigation 20.3 ............................................................................................................. 15
2.1.1 New TEMS devices ...................................................................................................................... 15
2.1.2 New Connectable devices ............................................................................................................ 18
2.1.3 New Features ............................................................................................................................... 19
TEMS™ Investigation 20.2 ............................................................................................................. 20
2.2.1 New TEMS devices ...................................................................................................................... 20
2.2.2 New Connectable Devices ............................................................................................................ 21
2.2.3 New Features ............................................................................................................................... 23
TEMS Investigation 20.1 ................................................................................................................. 23
2.3.1 New TEMS Devices ...................................................................................................................... 23
2.3.2 New Connectable Devices ............................................................................................................ 27
2.3.3 Other enhancements .................................................................................................................... 27
TEMS Investigation 20.0 ................................................................................................................. 30
2.4.1 New Devices ................................................................................................................................. 30
2.4.2 New Features ............................................................................................................................... 32

3 Data Handled in TEMS™ Investigation.......................................................................................... 34

3.1 Information Elements ...................................................................................................................... 34


3.2 Events ............................................................................................................................................. 34
3.3 Cell Data ......................................................................................................................................... 35

4 TEMS™ Investigation modes ......................................................................................................... 36

4.1 Professional mode .......................................................................................................................... 36


4.2 Replay mode ................................................................................................................................... 37

5 Vehicles of Presentation in TEMS™ Investigation Professional................................................. 37

5.1 Message Windows .......................................................................................................................... 37

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5.2 Line Charts...................................................................................................................................... 38
5.3 Bar Charts ....................................................................................................................................... 39
5.4 Map Windows ................................................................................................................................. 39
5.5 Status Windows .............................................................................................................................. 42
5.6 Event Counter Window ................................................................................................................... 43

6 Collecting Data with TEMS™ Investigation................................................................................... 44

6.1 Technologies ................................................................................................................................... 44


6.1.1 LTE ............................................................................................................................................... 44
6.1.2 UMTS and CDMA ......................................................................................................................... 44
6.1.3 TD-SCDMA ................................................................................................................................... 44
6.1.4 IoT ................................................................................................................................................ 44
6.1.5 5G NR ........................................................................................................................................... 44
6.1.6 General Remarks on Data Service Testing................................................................................... 44
6.2 Logfile Recording and Transfer ....................................................................................................... 45
6.2.1 Recording Indoor Measurement Routes: Pinpointing ................................................................... 45
6.2.2 Automated Logfile Transfer........................................................................................................... 47
6.3 Service Control Scripts: Test Automation........................................................................................ 47
6.3.1 Testable Services and Protocols .................................................................................................. 48
6.3.2 Some Service Testing Features of Particular Interest................................................................... 49
6.4 Obtaining POLQA/PESQ and Other Audio Quality Measurements ................................................. 50
6.4.1 AQM with On-device Clients ......................................................................................................... 51
6.4.2 AQM with Audio Capturing Unit (ACU R2) .................................................................................... 51
6.4.3 AQM for VoIP/VoLTE .................................................................................................................... 52
6.4.4 AQM based on machine-learning algorithm sQLEAR ................................................................... 52
6.4.5 Generic AQM for Arbitrary Voice Services .................................................................................... 52
6.5 Available Bandwidth Measurements: Blixt™ ................................................................................... 53
6.6 Control Functionality for Phones ..................................................................................................... 54
6.7 Control functionality for IoT devices ................................................................................................ 55
6.8 Scanning ......................................................................................................................................... 55
6.8.1 Scanning Methods: LTE ............................................................................................................... 56
6.8.2 Scanning Methods: 5G NR ........................................................................................................... 56
6.8.3 Scanning Methods: WCDMA ........................................................................................................ 56
6.8.4 Scanning Methods: GSM .............................................................................................................. 57
6.8.5 Scanning Methods: CDMA............................................................................................................ 57
6.8.6 Scanning Methods: TD-SCDMA ................................................................................................... 57
6.8.7 Scanning Methods: Wi-Fi .............................................................................................................. 57
6.9 Wi-Fi Measurements with adapter or PC card ................................................................................ 57
6.10 Network Cell Related Functionality ................................................................................................. 58
6.10.1 Cell Whitelists: Limiting Testing to Designated Cells .................................................................... 58
6.10.2 Loading Cell Site Data .................................................................................................................. 59

7 Analyzing Data with TEMS™ Investigation ................................................................................... 60


7.1 Monitoring Data Services ................................................................................................................ 60

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7.1.1 LTE ............................................................................................................................................... 60
7.1.2 HSPA ............................................................................................................................................ 63
7.1.3 GPRS ........................................................................................................................................... 64
7.1.4 TD-SCDMA ................................................................................................................................... 65
7.1.5 EV-DO .......................................................................................................................................... 66
7.2 Monitoring Handovers ..................................................................................................................... 67
7.3 Monitoring ANR (Automatic Neighbor Relation) Activity.................................................................. 67
7.4 Monitoring Voice in UMTS .............................................................................................................. 68
7.4.1 Serving/Active Set + Neighbors WCDMA ..................................................................................... 68
7.4.2 Serving + Neighbors GSM ............................................................................................................ 69
7.4.3 C/A, C/I (GSM) .............................................................................................................................. 69
7.5 Monitoring Voice in CDMA .............................................................................................................. 69
7.5.1 Active/Candidate/Neighbor Sets ................................................................................................... 69
7.5.2 Coverage Analysis ........................................................................................................................ 70
7.6 Scanning: LTE ................................................................................................................................ 70
7.6.1 LTE Reference Signal Scan.......................................................................................................... 70
7.7 Scanning: WCDMA ......................................................................................................................... 72
7.7.1 CPICH and SCH Scanning ........................................................................................................... 72
7.7.2 CW Scanning ................................................................................................................................ 74
7.7.3 Spectrum Analysis ........................................................................................................................ 75
7.7.4 BCH Scanning .............................................................................................................................. 76
7.7.5 Network Scanning......................................................................................................................... 76
7.7.6 Exporting Scan Data to Mentum CellPlanner................................................................................ 77
7.8 Scanning: GSM ............................................................................................................................... 77
7.8.1 Strongest Channels Scan ............................................................................................................. 77
7.8.2 Adjacent Channels Scan............................................................................................................... 77
7.9 Role of Cell Data in Presentations .................................................................................................. 78
7.10 Monitoring of Events and Signaling ................................................................................................. 79

8 KPI Reporting .................................................................................................................................. 80

9 Logfile Reading Capabilities .......................................................................................................... 81

10 Logfile Export .................................................................................................................................. 81

11 Supported Cellular System Versions ............................................................................................ 82

11.1 GSM/WCDMA/LTE ......................................................................................................................... 82


11.2 TD-SCDMA ..................................................................................................................................... 83
11.3 CDMA ............................................................................................................................................. 83

12 Connectable Equipment ................................................................................................................. 83

12.1 Phones, Data Cards and Scanners connectable to TEMS™ Investigation ..................................... 83
12.1.1 Phones and Data Cards ............................................................................................................... 83

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12.1.2 IoT Devices ................................................................................................................................... 84
12.1.3 Scanners....................................................................................................................................... 84
12.2 Apple iPhone: “The new deal” ......................................................................................................... 85
12.3 Control Function Use Cases: Xperia Models vs. Others ................................................................. 86
12.3.1 GSM Control Functions ................................................................................................................ 86
12.4 Comparison of Cell and Carrier Lock Capabilities ........................................................................... 87
12.5 Scanning Support by Device ........................................................................................................... 88
12.5.1 GSM ............................................................................................................................................. 88
12.5.2 WCDMA ........................................................................................................................................ 88
12.5.3 LTE ............................................................................................................................................... 89
12.5.4 TD-SCDMA ................................................................................................................................... 89
12.5.5 CDMA ........................................................................................................................................... 89
12.6 GPS Devices ................................................................................................................................... 90
12.7 Accessories ..................................................................................................................................... 90

13 Hardware and Software Requirements .......................................................................................... 92

13.1 Hardware and Software Requirements for TEMS™ Investigation Application ................................ 92
13.1.1 Other Hardware Requirements ..................................................................................................... 92
13.1.2 Software Requirements ................................................................................................................ 92
13.1.3 Supported Operating Systems ...................................................................................................... 93
13.2 Hardware and Software Requirements for CallGenerator ............................................................... 93
13.3 Requirements for TEMS UDP Server Software .............................................................................. 93

14 Note on TEMS™ Investigation Editions ........................................................................................ 94

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1 Introduction

1.1 The Network Challenge

Mobile operators depend crucially on their networks’ performance: for the satisfaction of their customers and for
the revenue that fuels their business and future growth. Operators around the world face the same challenges.
The latest technologies must be implemented without delay, customer demand for new services is constantly
expanding, and market forces hold down subscription rates. Yet despite these stresses, consistent high-quality
performance is indispensable for success.

A number of tools and monitoring systems allow operators to measure, evaluate and improve the performance of
their networks. Geographically positioned field measurements are critically important here, because no other
category of metrics can match their precision in pinpointing the exact location and nature of problems. For
example, while data sources such as network counters do provide significant information on performance, drive
testing delivers targeted information on network failures before network launch and the entry of commercial traffic.
Equally importantly, drive testing evaluates network performance from the end-user’s perspective, delivering the
information needed to improve customer satisfaction.

The capabilities of drive-test and troubleshooting tools can be applied to many activities that are required in the
course of a network’s life cycle:

• Site verification and acceptance • Optimization and maintenance

• Initial tuning (RF optimization) • Troubleshooting

• Network acceptance • Network verification

• Service quality monitoring • Benchmarking

Surveys show that bad user experience is the primary reason why subscribers change service providers, and that
very few users report their complaints to customer care. Consequently, it is essential to measure performance in a
way that captures users’ perceptions, and continuous network monitoring to locate and eliminate problems at an
early stage is necessary in order to maintain quality and grow the customer base.

1.2 What Is TEMS™ Investigation?


Used in more than 180 countries worldwide, TEMS™ Investigation is the industry-leading tool for troubleshooting,
verification, optimization and maintenance of wireless networks. Offering data collection, real-time analysis and
post-processing all in one, TEMS™ Investigation eliminates the need for multiple tools, reducing costs and saving
time and effort for operations staff.

Designed for in-vehicle, in-building and pedestrian-area testing, TEMS™ Investigation’s powerful and versatile
features are essential throughout the network’s life cycle. Using TEMS™ Investigation, operators can increase
accessibility, improve retainability and heighten service performance.

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The design of TEMS™ Investigation is based on these core objectives:

• Improve customer satisfaction by enabling operators to experience networks as their subscribers do.

• Provide powerful functionality that enhances the work process efficiency and saves time.

• Provide multivendor and multi technology capabilities in order to secure investments.

• Support a wide variety of terminals and scanners to meet each operator’s unique testing needs.

TEMS™ Investigation is a complete, cost-effective and conveniently compact solution for the active field
engineer. Its highly flexible and intuitive user interface keeps training costs to a minimum and allows users to take
full advantage of the product’s powerful features. With a solid history of success that serves as a reliable
foundation for innovations and advances to come, TEMS™ Investigation is the number-one choice for operators
worldwide.

1.2.1 The TEMS™ Investigation Concept


TEMS™ Investigation, a local user application, offers operators the capabilities of data collection with real-time
presentation, on-screen post-processing and report generation – all packed into one tool. The software is
executed on a standard laptop running Windows 10, Windows 8 or Windows 7

Data collection and


real-time troubleshooting

On-screen
post-processing

Reporting

TEMS™ Investigation interfaces with an extensive set of measurement devices from all major vendors across
multiple technologies. TEMS™ Investigation uses these devices to collect geographically positioned data from a
user’s perspective.

An array of robust features makes data collection powerful and efficient. These include automatic device
detection; customizable workspaces users can share; advanced device control; strong and intuitive scripting to
manage and automate information gathering; event audio indicators; automatic upload of logfiles; and real-time
data presentation.

Multiple devices can be connected to the application and can run simultaneously to minimize the time spent
collecting data: RF data, Layer 2/Layer 3 messages and IP information. TEMS™ Investigation supports testing of

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circuit-switched (CS) and packet-switched (PS) services including voice, video telephony, FTP, HTTP, TCP, UDP,
Ping, email, WAP, MMS, SMS, video streaming and VoIP/VoLTE.

Backpacks containing battery solutions and equipment cases are some of the accessories offered to facilitate in-
vehicle, in-building and pedestrian-area testing.

Thousands of information elements and events can be presented in more than 250 predefined presentation
windows. These windows can be very flexibly modified, and users can also create their own windows from
templates. All of this helps users meet specific analysis requirements and optimize presentation views for the task
at hand. Customized events can be defined to locate problem areas. All presentation windows are synchronized,
and all settings are saved in workspaces that can be reused or shared between users.

TEMS™ Investigation can be used to analyze logfiles from TEMS™ Investigation, TEMS™ Paragon, TEMS™
Pocket and TEMS™ Sense.

TEMS™ Discovery Device, a highly configurable and user-friendly post-processing solution for air interface
measurement data, is recommended for use when large amounts of data are to be processed and analyzed, as
well as for advanced report creation.

1.2.2 Technologies and Devices


The commitment, experience, strength and future direction of Infovista ensure that TEMS™ Investigation is
constantly updated to meet the evolving needs of the wireless industry. Support for NR 5G, LTE (FDD and TDD),
NB-IoT, WCDMA, HSPA, HSPA+, GSM, GPRS, EDGE, TD-SCDMA, CDMA (IS-95 to EV-DO Rev. B), Wi-Fi and
LoRa, together with support for a wide range of services, makes TEMS™ Investigation the ideal choice for
network operators.

The multimode functionality for system verification, troubleshooting and optimization of radio access networks
allows users to:

• Execute concurrent measurements on different technologies, thus saving time.

• Verify compressed mode behavior and optimize intersystem handover and cell reselection.

• Verify and compare coverage and performance between different technologies.

The tool ensures seamless integration among LTE, WCDMA/HSPA and GSM/GPRS/EDGE networks as well as
LTE, CDMA EV-DO, CDMA2000 and IS-95 networks.

TEMS™ Investigation supports a broad portfolio of measurement devices, including phones, smartphones, data
cards, USB modems, fixed wireless terminals and scanners from all major vendors across multiple technologies.

Each operator has unique testing needs, and with more than 300 verified measurement devices from over 30
device vendors – phones, smartphones, data cards, USB modems, fixed wireless terminals and scanners –
TEMS™ Investigation offers the flexibility needed to provide tailor-made solutions. Sony/Sony Ericsson, LG,
Samsung, Apple, Sierra Wireless, HTC, Huawei, Option, Novatel Wireless, ZTE, Leadcore, Ascom, PCTEL,
Rohde & Schwarz, Anritsu, Transcom, ST-Ericsson, Qualcomm, and Hisilicon are a few of the device and chipset
vendors supported by the tool. New devices are continuously added.

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In addition to the extensive device portfolio, TEMS™ Investigation offers unrivaled and unique device control
capabilities that promote cost-efficient processes and permit measurements that cannot be performed with
competing tools.

A large customer base and close cooperation with device and infrastructure vendors enable short lead-times
when introducing new technologies, chipsets and devices. TEMS™ Investigation has long been established as
the leading-edge drive-testing tool for next-generation network rollouts, including HSPA+ and LTE.

1.2.3 Packaging and Licensing


The multi-technology, multivendor approach, together with flexible licensing and packaging, allows advanced
customization according to the operator’s individual needs and requirements. Features and technologies can be
added when required in order to minimize the initial investment. The upgrade paths to new releases and
functionality allow customers both to utilize their initial investment and to secure a solution for future needs.

The software allows data collection and analysis for any technologies and devices that have been selected in the
purchased product package. It is also possible to purchase TEMS™ Investigation without data collection
capability. Customers who dispense with TEMS™ Investigation data collection are still able to use the non-real-
time functions of the application (single-logfile analysis, logfile reports and logfile export) for troubleshooting and
analysis.

Powerful post-processing facilities are provided by TEMS™ Discovery Device and TEMS™ Discovery Data
Hub.

Licenses for TEMS™ Investigation are either cloud-based or mapped, all administrated directly by the user on the
GLS administration web portal. Licenses on an account can be organized into a structure where they easily can
be accessed and transferred between sub-accounts.

1.3 Key Features and Benefits


For two decades, TEMS™ Investigation has been the originator of features and functionality in the drive-testing
area: functions that solve specific problems, promote cost-efficient work processes, minimize human errors and
improve productivity – allowing operators to focus on safeguarding network quality.

• Maximized return on investment – Complete solution for multimode system verification, optimization,
analysis and benchmarking in relation to in-vehicle, in- building and pedestrian-area testing.

• Future-proof – Scalable, adaptable and constantly updated to meet evolving needs.

• Early availability – New technologies, features and devices can be verified before going live.

• Solutions tailored to individual needs – Multitechnology and multivendor support, extensive device
portfolio, and flexible licensing and packaging.

• Testing from a user perspective – Geographically positioned air interface and service quality measurements
taken with devices used by subscribers.

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• Powerful and easy user interface – Efficient, intuitive, customizable and feature-rich user interface leads to
short learning curve and reduced training costs.

• Efficient work processes – Quick to set up, easy to use and customize, with unique time-saving capabilities
that make a difference.

With its rich feature set, TEMS™ Investigation offers operators the freedom to perform the measurements and
tests that they want to perform without affecting end users.

TEMS™ Investigation offers a number of exclusive measurement and control capabilities:

• Lock on technology and restrict use of frequency • Lock on UARFCN and a single or a set of
bands scrambling codes

• Lock on a PLMN, specified by an MCC and MNC • Lock on EARFCN and PCI
combination

• Manipulate access class settings • Override the BLER target set for the UE by the
WCDMA network

• Define voice codecs to be enabled, as well as • Discard Layer 3 messages of specified types
priorities

• Enable/disable HSDPA and HSUPA capabilities • Specify GSM Tx Power to be used


and redefine HSDPA/
HSUPA category support

• Enable/disable EDGE capability • Measure C/I for all hopping channels in all used
timeslots

• Alter phone behavior with respect to barred and • Measure C/A on hopping channels
reserved cells

• Lock on, or prevent use of, one ARFCN or a set • Perform GSM channel verification to check the
of ARFCNs availability of GSM traffic channels

• Force or prevent handover to a • Scan GSM and WCDMA with UEs (alternative to
single or a set of specified ARFCNs dedicated scanners)

• Lock on, or prevent use of, one UARFCN or a set • Lock on UE LTE Category
of UARFCNs
• Control LTE Carrier Aggregation
• Lock on AMR Vocoder
• Control the device radio settings

How can you troubleshoot or verify service performance on a second or third WCDMA carrier, evaluate a specific
speech codec or perform measurements on GPRS without affecting other network users?

With TEMS™ Investigation it is easy: Use the exclusive control capabilities to configure the device for a specific
measurement scenario. For example, lock the phone to one UARFCN and disable all speech codecs except the
one to be verified. This is quick and efficient, with no altering of network traffic preference parameters and no
interruptions for regular network subscribers.

With multiple use areas and the resulting substantial cost savings, the tool’s unique control capabilities
have empowered work processes and given users around the world control of their measurements.

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The above is just a sample of the many key features available to the TEMS™ Investigation user. For more
information, please see the subsequent chapters.

1.4 Users and Use Areas


TEMS™ Investigation is the keystone of the most complete solution for troubleshooting, verification, optimization
and maintenance of wireless networks. Designed for in-vehicle, in-building and pedestrian-area testing, and with
an extensive array of powerful and versatile features, TEMS™ Investigation plays an important role for operators
who seek to increase accessibility, improve retainability and achieve better service performance.

Operators, consulting companies (contractors), RAN vendors, device vendors, universities and education
providers, government agencies and regulatory bodies around the world are TEMS™ Investigation users.

TEMS™ Investigation is used for multiple activities for multiple reasons, but the principal use areas are
associated with activities that ensure a smoothly operating and high-performing wireless network throughout its
life span.

Even before the first site is in place, TEMS™ Investigation is used to provide pathloss measurements as input to
network planning tools and site survey activities.

Single site verification is performed in order to identify problems introduced


during site installation and to validate equipment functionality. Measurements
are taken in order to verify cell coverage, hardware configuration and RF
parameter settings, as well as service accessibility and mobility. If acceptance
requirements are met, the site is released for RF optimization. Device control
functionality is useful in isolating cells and simplifying measurement
procedures. Handheld solutions are preferred, and the TEMS Pocket option
adds valuable flexibility to TEMS™ Investigation.

Initial tuning (RF optimization) is a labor intensive network optimization


activity, intended to prepare the network for commercial launch. Network
design, hardware installation and parameter settings are evaluated and tuned
in an iterative manner in order to maximize user experience from day one.
Signal coverage, interference situations and neighbor relations are in focus.
Powerful and efficient data collection and analysis tools are necessary here in
order to achieve cost-efficient work processes.

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Before a network is commercially launched it has to meet the stated
acceptance criteria. Field measurements from a user’s perspective are
performed on a cluster basis, and key performance indicators (KPIs) are
calculated and reported. Requirements related to signal coverage and
interference, as well as service accessibility, retainability, mobility and
integrity, have to be fulfilled. With its flexible reporting capabilities, TEMS
Discovery Device combines with TEMS™ Investigation into an excellent
solution for network acceptance.

The service quality experienced by users in a network is directly related to


the utilization of network resources. Greater numbers of subscribers, altered
subscriber usage patterns, new devices and applications, and an ever-
changing external environment are all factors that affect service quality and
force operators to conduct iterative optimization activities. Continuous
monitoring to locate and eliminate problems at an early stage is necessary to
maintain quality and keep customers. Regular service quality measurement
campaigns, conducted with drive-test tools, are important complements to
O&M/OSS statistics and customer feedback, and give operators a true view of
user-perceived service quality.
Network optimization is a recurring activity intended to maintain or improve
network performance. Field measurements and analysis tools play an
important role. Both reported and potential problems should be identified and
solved, the utilization of existing resources should be maximized, and
potential future changes to the network design should be identified. Network
optimization is a multifaceted activity which typically engages the complete
range of features of the drive-test and analysis tool.

Troubleshooting is conducted in conjunction with all other activities


performed. Users can explore findings related to site verification, initial tuning,
optimization and service quality measurement campaigns and present
solutions. They can also investigate issues raised by O&M/OSS systems and
customer complaints. Efficient troubleshooting demands the very best from
data collection and analysis tools. Advanced device control functionality is
vital, as are powerful analysis capabilities, when issues are to be detected,
reproduced, analyzed and solved.

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Implementation of new RAN features and services must be validated from a
user’s perspective. In addition, core network modifications that might impact
end users have to be assessed. Verification of new RAN features and
services requires leading-edge drive-testing tools that continuously evolve to
support today’s and tomorrow’s wireless networks. The drive-test tool must
support the devices that are needed to perform specific measurements.
Therefore, a broad device portfolio and rapid integration of new devices are
imperative.

The ability to benchmark mobile network performance is an important


requirement for many service providers and regulatory bodies. They need to
know what coverage and quality of service they can offer compared to their
competitors. Benchmarking of different devices regarding behavior and
performance is of interest for network operators and RAN vendors alike.
TEMS™ Investigation supports simultaneous measurements on multiple
devices, and with its multitechnology support, extensive device portfolio,
intuitive scripting functionality and fast integration of the latest technologies
and devices, it is a tool used for benchmarking worldwide.

Network and device vendors employ TEMS™ Investigation for multiple activities related to research and
development, verification and integration. Universities and training providers utilize TEMS™ Investigation in their
curricula to educate the next generation of engineers.

This exhaustive range of capabilities amply demonstrates why TEMS™ Investigation is the most complete tool on
the market.

1.5 TEMS Product Portfolio


Infovista offers the TEMS portfolio, a complete set of trusted solutions for drive testing, analyzing, benchmarking
and monitoring mobile network and application performance. Whether used independently or as integrated
solutions, TEMS products enable network operators to ensure quality, availability and operational efficiency.

Individual probes to test and evaluate the performance and quality of wireless networks and services:

• TEMS™ Investigation, TEMS Paragon and TEMS Pocket

• Software to visualize, analyze and report mobile network performance and quality:

• TEMS Discovery and TEMS Director

• Dedicated probe systems to benchmark and monitor the performance and quality of wireless networks,
services and content:

• TEMS Sense and TEMS Voyager

• Experience, knowledge, and a focus on future technologies and services have made the TEMS portfolio the
number one choice for operators worldwide.

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1.6 Where to find more information
You can follow TEMS on Facebook, LinkedIn and YouTube. Links are provided in the “Follow Us” section at
www.infovista.com.

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2 New Features and Functionality

TEMS™ Investigation 20.3

2.1.1 New TEMS devices

2.1.1.1 OnePlus 6T A6010/A6013

The OnePlus 6T is an affordable and powerful Qualcomm based smartphone running Android 9.0 aimed at the
Asian market. With TEMS Investigation you can perform network testing using advanced on-device client
software, like high-speed data testing and voice calling while controlling the phone behavior.

Specifications*:

• Frequency bands:

• LTE: Bands 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 12(700), 13(700), 17(700), 18(800),
19(800), 20(800), 25(1900), 26(850), 28(700), 29(700), 30(2300), 32(1500), 34(2000), 38(2600), 39(1900),
40(2300), 41(2500), 46(5200), 66(1700), 71(600)

• WCDMA: Band I (2100), Band II (1900), Band IV (1700), Band V (850), Band VI (850), Band VIII (900),
Band XIX (800)

• GSM: 850/900/1800/1900 MHz

• Throughput capabilities:

• LTE: Category 16 capable (1024/150 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• LTE-A (5CA)

• Real-time control capabilities:

• ADB

• Flight Mode

• RAT lock (GSM, WCDMA, LTE, Wi-Fi)

• Band lock (GSM, WCDMA, LTE)

• WCDMA Cell UARFCN lock

• LTE EARFCN PCI lock

• Carrier Aggregation On/Off

• Google Android 9.0

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm SDM845 Octa-core (4x2.8 GHz Kryo 385 Gold & 4x1.7 GHz Kryo 385 Silver)

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• Connect license:

• Qualcomm L

*Depending on network and SIM-card, all functions may not be available in all customizations or markets.

2.1.1.2 OnePlus 6 A6000/A6003

The OnePlus 6 is an affordable and powerful Qualcomm based smartphone running Android 8.1 aimed at the
Asian market. With TEMS Investigation you can perform network testing using advanced on-device client
software, like high-speed data testing and voice calling while controlling the phone behavior.

Specifications*:

• Frequency bands:

• LTE: Bands 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 17(700), 18(800),
19(800), 20(800), 25(1900), 26(850), 28(700), 29(700), 34(2000), 38(2600), 39(1900), 40(2300), 41(2500),
66(1700/2100)

• WCDMA: Band I (2100), Band II (1900), Band IV (1700), Band V (850), Band VI (850), Band VIII (900),
Band XIX (800)

• GSM: 850/900/1800/1900 MHz

• Throughput capabilities:

• LTE: Category 16 capable (1024/150 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• LTE-A (4CA)

• Real-time control capabilities:

• ADB

• Flight Mode

• RAT lock (GSM, WCDMA, LTE, Wi-Fi)

• Band lock (GSM, WCDMA, LTE)

• WCDMA Cell UARFCN lock

• LTE EARFCN PCI lock

• Carrier Aggregation On/Off

• Google Android 8.1

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm SDM845 Octa-core (4x2.8 GHz Kryo 385 Gold & 4x1.7 GHz Kryo 385 Silver)

• Connect license:

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• Qualcomm L

*Depending on network and SIM-card, all functions may not be available in all customizations or markets.

2.1.1.3 Asus ZenFone 5Z ZS620KL/Z01RD

The Asus ZenFone 5Z is an affordable and powerful Qualcomm based smartphone running Android 8.0 aimed at
the Asian market. With TEMS Investigation you can perform network testing using advanced on-device client
software, like high-speed data testing and voice calling while controlling the phone behavior.

Specifications (TW-5CA with NFC version)*:

• Frequency bands:

• LTE: Bands 1(2100), 2(1900), 3(1800), 5(850), 7(2600), 8(900), 18(800), 19(800), 20(800), 26(850),
28(700), 38(2600), 39(1900), 40(2300), 41(2500)

• WCDMA: Band I (2100), Band II (1900), Band V (850), Band VI (850), Band VIII (900), Band XIX (800)

• GSM: 850/900/1800/1900 MHz

• Throughput capabilities:

• LTE: Category 18 DL capable (up to 1200 Mbit/s), Category 13 DL capable (up to 150 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• LTE-A (5CA)

• 4x4 MIMO capable

• Real-time control capabilities:

• ADB

• Airplane Mode

• RAT lock (GSM, WCDMA, LTE, Wi-Fi)

• Band lock (GSM, WCDMA, LTE)

• WCDMA Cell UARFCN lock

• LTE EARFCN PCI lock

• Carrier Aggregation On/Off

• Google Android 8.0 Oreo

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm SDM845 Octa-core (4x2.8 GHz Kryo 385 Gold & 4x1.7 GHz Kryo 385 Silver)

• Connect license:

• Qualcomm L

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* The 3G/4G/LTE support band of ASUS ZenFone may vary by region. Please confirm that the model can meet
your local communication support.

2.1.1.4 Essential Phone PH-1

The Essential Phone PH-1 is an Android smartphone based on the Qualcomm Snapdragon 835 chipset with a
large range of supported LTE bands, including LTE Band 42.

Specifications*:

• Frequency bands:

• UMTS/HSPA+: B1, B2, B4, B5, B6, B8

• GSM: 850, 900, 1800, 1900 MHz

• CDMA EV-DO Rev. A: 0, 1, 10

• FDD-LTE: B1, B2, B3, B4, B5, B7, B8, B11, B12, B13, B17, B20, B21, B25, B26, B28, B29, B30, B66

• TDD-LTE: B38, B39, B40, B41, B42, B43

• TD-SCDMA: B34, B39

• Chipset/CPU:

• Qualcomm® Snapdragon™ 835 MSM8998: Kryo 280 Octa-core (2.45GHz Quad + 1.9GHz Quad), 64 bit,
10nm processor

• Real-time control capabilities:

• ADB

• Airplane Mode

• RAT lock (GSM, WCDMA, LTE, Wi-Fi)

• Band lock (GSM, WCDMA, LTE)

• WCDMA Cell lock (UARFCN)

• Android 9.0 (Pie)

• Connect license: Qualcomm L

• Water and Dust resistant (IP54)

*Depending on network and SIM-card, all functions may not be available in all customizations or markets.

2.1.2 New Connectable devices

2.1.2.1 Apple iPhone XS, XS Max, XR

It is now possible to connect the Apple iPhone XS, XS Max, and XR to TEMS investigation and use the device for
data collection and voice calls. The new versions of the iPhone can be controlled by a script in TEMS
Investigation.

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2.1.2.2 Intel XMM 7560 chipset support

It is now possible to connect devices based on the Intel XMM 7560 chipset to TEMS Investigation.

2.1.3 New Features

2.1.3.1 Support for LTE 6CA

TEMS Investigation has been prepared to support LTE Carrier Aggregation with up to 6CA, both in the graphical
user interface and in logfiles.

2.1.3.2 PCTEL scanning improvements

2.1.3.2.1 Signal Scan with PCTEL HBflex™

TEMS Investigation can now perform Signal Scan using the PCTEL HBflex™ scanner. To use this feature, you
need to install firmware version 3.0.x or later on the scanner.

2.1.3.2.2 NR scanning on Sub-6GHz

It is now possible to scan NR sub-6GHz bands using the PCTEL IBflex™ scanner. To use this feature, you need
to install firmware version 3.0.x or later on the scanner.

• RSSI scan measuring channel aggregate power.

• Spectrum scan measures signal strength for upload or download.

• Signal scan measures RF paths and reference signals.

2.1.3.3 New scanning information elements

New information elements are added containing information about Strongest beams on Primary and Secondary
Synchronization Signals:

• Received Power

• Received Quality

• CINR

For up to 12 NR-ARFCNs/GSCNs

2.1.3.4 Russian Speech Samples for POLQA testing

Audio Quality Measurements using the POLQA algorithm can now be performed with speech samples in Russian.
This makes it possible to perform even more customer specific voice quality measurements.

2.1.3.5 AT based ping support for IoT devices

Scripted ping actions can now be used with two IoT devices; SimCom 7000c and Quectel BG96. This makes it
possible to create scripts using the regular Ping action even for IoT modules that needs to be controlled by AT
commands.

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2.1.3.6 ADB handling improvement

The service command was extended to include time and date variables from the command line. This includes
$date, $time and $timedate. A command can look like this: logcat –v time –f /sdcard/logcat_$time.txt

2.1.3.7 Improved license bundle handling in the License Control Center

Information about the contents in a cloud license bundle can now be copied to the clipboard from the License
Control Center for better accessibility and overview.

2.1.3.8 Support for Youtube Player 13.10.55

Support for version 13.10.55 has been added to the on-device Youtube streaming solution.

2.1.3.9 DLP logging enabled by default on Seiko JMM100

DLP IP logging is now enabled by default on the Seiko JMM100 IoT device.

2.1.3.10 Individual IP settings per device

It is now possible to set individual IP settings per device in a measurement setup. This gives TEMS Investigation
better control over how data service testing is performed.

2.1.3.11 Support for NEUL B657SP3 firmware version

TEMS Investigation now has support for NEUL firmware version B657SP3.

TEMS™ Investigation 20.2

2.2.1 New TEMS devices

2.2.1.1 PCTEL HBflex™

The HBflex is a highly flexible test tool for mmWave and traditional wireless spectrum now available for purchase
with TEMS Investigation. With 5G NR testing capabilities on both mmWave and sub-6 GHz bands, it can be used
to clear spectrum or test 5G NR alongside LTE, NB-IoT, LAA, Wi-Fi, and legacy 3G and 2G wireless network
technologies.

Feature HBflex™
10 MHz – 6 GHz, 24 – 40 GHz
Band Range
(3GPP-defined FR2 bands only)
5G NR, LTE (FDD and TDD), LTE-LAA, NB-IoT,
Supported Technologies
WCDMA, CDMA, EV-DO, TD-SCDMA, GSM, Wi-Fi
Simultaneous Multi-Technology Measurement Yes
Fast Blindscan Yes, 3 Mode
2x2
LTE MIMO Measurements
4x2
P25 and TETRA Power Measurements Yes
eMBMS Measurements Yes
LTE (FDD and TDD), WCDMA, CDMA, GSM,
Layer 3 Measurements
TD-SCDMA

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Connect with Bluetooth®, USB, and Ethernet Yes
SD Card Storage Yes
Signal Analyzer Option Available Yes
Maximum Power 25W
10.1" D x 6.5" W x 5.5" H(255 mm D x 165 mm W x
Size
112 mm H)
Weight 7.3 lbs. (3.3 kg)
PCTEL C and
TEMS Connect License
5G NR technology license
2.2.2 New Connectable Devices

2.2.2.1 Exelonix NB|USB and NB|Desk

Get started with NB-IoT straight away! NB|USB and NB|Desk have everything you need to start network
monitoring & troubleshooting. Connect NB|USB or NB|Desk to your TEMS Investigation Windows PC and have
access to the AT command interface and start your network testing.

Highlights:

• Quick Start with NB-IoT

• NB-IoT Network coverage test

• NB-IoT Latency testing

• Windows configuration application

Features:

• NB-IoT Cat NB1, single-tone uplink

• (up to 27.2 kbps DL, 62.5 kbps UL), 3GPP Release 13

Data Transfer:

• Non-IP based Small Data over NAS (SDoNAS)

• IP based SDoNAS

Network:

• Paging

• Idle and Connected DRX

• Deep sleep mode

• Power saving mode

Protocols:

• IPv4

• Embedded UDP/IP

• Generic Constrained Application Protocol

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• (CoAP)

2.2.2.1.1 Exelonix NB|USB / UBLOX Sara N211

• Based on ublox SARA-N211: FDD Band 8, 20

• TEMS Connect License: NEUL A

2.2.2.1.2 Exelonix NB|USB / UBLOX Sara R410M

• Based on ublox SARA-R410M: Cat M1/NB1 bands: 2, 3, 4, 5, 8, 12, 13, 20, 28

• TEMS Connect License: Qualcomm K

2.2.2.1.3 Exelonix NB|Desk / UBLOX Sara N211

• Based on ublox SARA-N211: FDD Band 8, 20

• TEMS Connect License: NEUL A

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2.2.3 New Features

2.2.3.1 Introducing 5G scanning with PCTEL HBflex™

The HBflex is a highly flexible test tool for mmWave and traditional wireless spectrum. With 5G NR testing
capabilities on both mmWave and sub-6 GHz bands, it can be used to clear spectrum or test 5G NR alongside
LTE, NB-IoT, LAA, Wi-Fi, and legacy 3G and 2G wireless network technologies.

TEMS Investigation 20.2 can perform NR RSSI scan and Spectrum analysis using the PCTEL HBflex™ scanner.

2.2.3.2 User Equipment can be used as a positioning device

You can now use an Andriod smartphone as the positioning device for TEMS Investigation. When the GPS built-
in to an Android smartphone is turned on, TEMS Investigation can use the GPS signal for positioning. When the
built-in GPS is turned off, location reports from the Android interface will be used.

2.2.3.3 WCDMA cell lock added on the Sony Xperia XZ2

The Sony Xperia XZ2 H8216 can now do a WCDMA Cell lock.

2.2.3.4 Control functions recorded in logfiles

Service Information is now recorded to logfiles meaning that it will be possible to see where e.g. a RAT lock has
been applied to a device during testing. This makes post-processing more efficient while giving a
more comprehensive recording of the test results.

2.2.3.5 Perform LTE and WCDMA Network Scan with Rohde & Schwarz scanners

It is now possible to perform Network Scan in TEMS Investigation with the Rohde & Schwarz TSMW and TSME
scanners.

2.2.3.6 iPerf v 3.1.3 support

By the implementation of iPerf v 3.1.3, TEMS Investigation is now able to perform IPv6 network testing.

TEMS Investigation 20.1

2.3.1 New TEMS Devices

2.3.1.1 Samsung Galaxy S9 SM-G960F

The Samsung Galaxy S9 is the latest smartphone from Samsung, it is based on the Samsung Exynos 9810
chipset, runs Android 8, ready for VoLTE and VoWiFi and is capable of LTE Cat. 18* with data speeds up to 1200
Mbit/s.

Specifications*:

• Frequency bands:

• LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700),
B17(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B32(1500), B34(2100),
B38(2600), B39(1900), B40(2300), B41(2500)

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• WCDMA: B1(2100), B2(1900), B4 (1700), B5(850), B8(900)

• GSM: GSM850, GSM900, DCS1800, PCS1900

• Throughput capabilities:

• LTE: Category 18* (1200/150 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• Real-time control capabilities:

• Lock on RAT: GSM/WCDMA/LTE/WiFi

• Lock on Band: GSM/WCDMA/LTE

• Lock on Cell: GSM/WCDMA/LTE

• CA Control (On/Off)

• AMR WB Control

• Google Android 8.0 (Oreo)

• VoLTE

• VoWiFi

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU: Samsung Exynos 9810 Octa-core (4x2.7 GHz Mongoose M3 & 4x1.8 GHz Cortex-A55)

• TEMS Investigation Connect License: Samsung E

*Depending on network and SIM-card, all functions may not be available in all customizations or markets.

2.3.1.2 Sony Xperia XZ1 701SO

The Sony XZ1 701SO is a version of the Sony Xperia ZX1 for the Japanese market. With TEMS Investigation you
can perform network testing using advanced on-device client software, like high-speed data testing and voice
calling while controlling the phone behavior.

Specifications*:

• Frequency bands:

• LTE: B1(2100), B2(1900), B3(1800), B4(1700), B8(900), B11(1500), B12(700), B17(700), B28(700),
B38(2600), B39(1900), B40(2300), B41(2500)

• WCDMA: B1(2100), B3(1800), B4(1700), B8(900)

• GSM: 850, 900, 1800, 1900

• Throughput capabilities:

• LTE: Category 16* (1000/150 Mbit/s)

• Real-time control capabilities:

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• Lock on RAT: LTE/WCDMA/GSM

• Lock on Band: LTE/WCDMA/GSM

• LTE Cell Lock: EARFCN and PCI Lock

• WCDMA Cell Barred Control

• WCDMA Fast Dormancy Control **

• GSM Cell Lock

• GSM Cell Barred Control

• APN Control

• Google Android 8.0

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm Snapdragon 835 MSM 8998 (10 nm (4 x 2.35 GHz Kryo & 4 x 1.9 GHz Kryo))

• TEMS Investigation Connect License:

• Sony D

* Depending on the network and SIM card, some functions may not be available in all variants or markets.

** WCDMA Fast Dormancy Control won't work on the new cell if you select a cell on another band. Release the
control, select the new cell, then apply it to the new cell.

2.3.1.3 LG V30 H932

This LG smartphone is released as a customer specific device. It is tuned for Audio Quality Measurements (M2M
and M2F) using Digital Audio.

Specifications*

• Frequency bands:

• LTE: B1(2100), B2(1900), B4(1700), B5(850), B7(2600), B12(700), B20(800), B38(2600), B39(1900),
B40(2300), B41(2500), B46(5200), B66(1700), B71(600)

• WCDMA: B1(2100), B2(1900), B4(1700), B5(850)

• GSM: 850, 900, 1800, 1900

• Throughput capabilities:

• LTE: Category 16* (1000/150 Mbit/s)

• Real-time control capabilities:

• RAT Lock (GSM/WCDMA/LTE)

• Band Lock (GSM/WCDMA/LTE)

• Cell Lock (WCDMA/LTE)

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• CA Control (On/off)

• Google Android 7.1.2

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm Snapdragon 835 MSM8998 (10 nm (4 x 2.35 GHz Kryo & 4 x 1.9 GHz Kryo))

• TEMS Investigation Connect License:

• Qualcomm K

* Depending on the network and SIM card, some functions may not be available in all variants or markets.

2.3.1.4 Samsung Galaxy S8 SM-G950W

The Samsung Galaxy S8 SM-G950W is a Qualcomm based Android 8.0 smartphone. With TEMS Investigation
you can perform network testing using advanced on-device client software, like high-speed data testing and voice
calling while controlling the phone behavior.

Specifications*:

• Frequency bands:

• LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700),
B17(700), B18(800), B19(800), B20(800), B25(1900), B29(700), B30(2300), B38(2600), B39(1900),
B40(2300), B41(2500), B66(AWS-3)

• WCDMA: B1(2100), B2(1900), B4(AWS), B5(850), B8(900)

• TD-SCDMA: B34(2010), B39(1880)

• GSM: GSM850, GSM900, DCS1800, PCS1900

• Throughput capabilities:

• LTE: Category 16* (1000/150 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• Real-time control capabilities:

• Lock on RAT (LTE/WCDMA/GSM)

• Lock on Band (LTE/WCDMA/GSM)

• Lock on Cell (LTE/WCDMA/GSM)

• CA Control (On/Off)

• Google Android 8.0

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm Snapdragon 835 MSM 8998 (10 nm (4x2.35 GHz Kryo & 4x1.9 GHz Kryo))

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• TEMS Investigation Connect License:

• Qualcomm L

*Depending on network and SIM-card, all functions may not be available in all customizations or markets.

2.3.2 New Connectable Devices

2.3.2.1 Motorola Moto G5s XT1791

The Motorola Moto G5s is a Qualcomm MSM8937 based smartphone running Android 7.1. It is connectable in
TEMS Investigation.

Specifications:

• Frequency bands:

• LTE: B1(2100), B3(1800), B5(850), B8(900), B28(700), B40(2300)

• WCDMA: B1(2100), B5(850), B8(900)

• GSM: GSM850, GSM900, DCS1800, PCS1900

• Throughput capabilities:

• LTE: Category 4 (150/50 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• Google Android 7.1

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU: Qualcomm MSM8937 (Octa-core 1.4 GHz Cortex-A53)

• TEMS Investigation Connect License: Qualcomm L

2.3.3 Other enhancements

2.3.3.1 Support for new NB-IoT Information Elements

A number of Information Elements has been added for NB-IoT testing creating a more comprahencive
measurement result.

For Qualcomm based Cat M1 devices, these 15 new IE’s has been added:

• Serving Cell Supports eMTC

• CE Mode

• CE Level

• CE PUSCH Repetitions (Current)

• CE PUSCH Repetitions (Max)

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• CE PDSCH Repetitions (Current)

• CE PDSCH Repetitions (Max)

• CE PUCCH MSG4 Repetitions (Current)

• CE PUCCH MSG4 Repetitions (Max)

• CE Num PUCCH Repetitions (Format 1)

• CE Num PUCCH Repetitions (Format 2)

• CE Num MPDCCH Repetitions

• CE Num CSI RS Repetitions

• CE Num PRACH MSG1 Repetitions (Current)

• PRACH Hopping Enabled

2.3.3.2 Script designer improvements

2.3.3.2.1 Parameter Substitution

Use a preset parameter substitution configuration file to change settings in a script. The purpose of this feature is
to have separate sets of configuration files on separate machines, which could then execute the same script
without any changes, but still get their logfiles with a machine specific Prefix, or their HTTP Get to different URL's
etc.

These settings can be used with parameter substitution:

• StartRecording

• Prefix

• Subject

• Description

• Tags

• Directory

• Http GET/POST

• URL

• FTP UL/DL

• ServerAddress

• Ping

• RemoteAddress

• Streaming

• Streaming URL

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2.3.3.2.2 Sequence Activity EQ Selection

An additional context menu has been added to sequence activities, which allows the user to set the equipment
label of all activities which is contained in said sequence activity.

2.3.3.2.3 Sequence Activity Validation

Validation to SequenceActivities has been added, to be able to limit a sequence to specific equipment’s. For
instance, you can now say that a sequence activity can only contain activities with Equipment Label "EQ1".

2.3.3.3 Automatic Time Synchronization using GPS time

To ensure that the correct time is logged in logfiles, it is now possible to use the GPS time to synchronize the PC
clock. This can be done either by adding an activity to a script, or by setting TEMS Investigation to automatically
synchronize the PC clock at each Start Recording activity.

2.3.3.4 Improved Speech Codec and Codec Rate Control

The control abilities for Speech Codec and Codec Rate has been improved. This makes is possible to lock a
device supporting this function to one or multiple speech codecs, codec rates and audio bandwidths.

2.3.3.5 Capitalization in Message Names

A rework has been performed to make all message names in TEMS Investigation follow the same capitalization
rules:

• Abbreviations are written with capitals only (WCDMA, PUSCH, RSSI, etc.)

• All words in an message name starts with a capital letter (exceptions exists).

• This can affect customers using custom scripts to parse or process data. To avoid problems, please make
sure that such scripts are case insensitive.

2.3.3.6 Support for Rohde & Schwarz ViCom 16.05

Support for the latest version of ViCom was added in this release. This includes TSME Tools 1.4.0.2 and firmware
versions 3.01.06 (TSME) and 2.10 (TSMW).

Note: To use the latest ViCom version, you need to update the scanner FW.

2.3.3.7 Support for new PCTEL firmware

Support for PCTEL IBflex firmware version 2.2.3.0 was added in this release.

2.3.3.8 Bundled Cloud License Servers

To make license handling easier and quicker bundled cloud license servers are introduced. You can now create a
server holding a set of licenses which will be synchronized to the computer directly when the server is mapped to
the computer.

2.3.3.9 Android 8 Support

Android 8 is now supported on a range of devices:

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• Sony Xperia XZ1 701SO

• Sony Xperia XZ Premium G8141 & G8142

• Samsung Galaxy S8 SM-G950F

• Samsung Galaxy S8 SM-G950U

• Samsung Galaxy S8 SM-G950W

• Samsung Galaxy S9 SM-G960F

TEMS Investigation 20.0

2.4.1 New Devices

2.4.1.1 New TEMS Devices

2.4.1.1.1 Samsung Galaxy S8 SM-G9500

The Samsung Galaxy S8 SM-G9500 is a Qualcomm based Android smartphone aimed for the Chinese market.
With TEMS Investigation you can perform network testing using advanced on-device client software, like high-
speed data testing and voice calling while controlling the phone behavior.

Specifications*:

• Frequency bands:

• LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700),
B17(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B38(2600), B39(1900),
B40(2300), B41(2500)

• WCDMA: B1(2100), B2(1900), B5(850), B8(900)

• CDMA: CDMA800, BC0(800)

• TD-SCDMA: B34(2010), B39(1880)

• GSM: GSM850, GSM900, DCS1800, PCS1900

• Throughput capabilities:

• LTE: Category 16* (1000/150 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• Real-time control capabilities:

• Lock on RAT: GSM/WCDMA/CDMA/LTE

• Lock on Band: GSM/WCDMA/CDMA/LTE

• GSM ARFCN

• WCDMA UARFCN

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• WCDMA UARFCN+PSC

• LTE EARFCN+PCI

• WB AMR Control

• Google Android 7.0

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm Snapdragon 835 MSM 8998 (10 nm (4x2.35 GHz Kryo & 4x1.9 GHz Kryo))

• TEMS Investigation Connect License:

• Qualcomm K

*Depending on network and SIM-card, all functions may not be available in all customizations or markets.

2.4.1.1.2 Bittium Tough Mobile SD-41 (supplied by Infovista)

This device is designed and built for demanding Mobile Security and Public Safety markets. It is an Android-
based device for professional users such as government agencies, authorities, first responders and other
professionals with the need of communicating securely and reliably in critical communication situations offers
global connectivity including commercial bands and LTE band 14 for public safety use.

Specifications:

• Frequency bands:

• LTE: B2 (1900), B3 (1800), B4 (1700), B5 (850), B7 (2600), B13 (700), B14 (700), B17 (700), B20 (800)

• HSPA: B1 (2100), B2 (1900), B4 (1700), B5 (850), B8 (900)

• GSM: 850/900/1800/1900MHz

• Throughput capabilities:

• LTE: Cat4, DL 150 Mbit/s, UL 50 Mbit/s

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• Real-time control capabilities:

• RAT lock

• Band lock

• LTE PCI lock

• Google Android 6.0

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm Snapdragon 801 MSM8974AC (Quad-core Krait CPU up to 2.3GHz)

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• TEMS Investigation Connect License:

• Qualcomm J

2.4.1.2 New Connectable Devices

2.4.1.2.1 Samsung Galaxy S9/S9+ SM-G960F/SM-G965F, SM-G960U/SM-G965U

Just days after the official release, TEMS Investigation introduces connect support for off the shelf versions of the
Samsung Galaxy S9/S9+, both Samsung chipset based, and Qualcomm chipset based commercial versions. This
makes it possible to evaluate you network performance with the latest Samsung device.

Specifications:

• Chipset/CPU: Qualcomm Snapdragon 945/Samsung Exynos 9810

• TEMS Investigation Connect License: Qualcomm L/Samsung E

2.4.1.2.2 Ublox SARA-R410M

The Ublox SARA‑R410M is a configurable LTE Cat M1/NB1 multi‑mode module with worldwide coverage. It is
the industry’s smallest module available in the market today, measuring just 16 x 26 mm, to offer both LTE Cat
M1 and Cat NB1 in a single hardware package, as well as software‑based configurability for all deployed bands.
This makes it ideal for the development of LPWA IoT applications.

The module exists in two versions, both compliant with 3GPP Release 13, with different band support aimed for
different geographic regions. Both versions are connectable to TEMS Investigation.

Specifications:

• TEMS Investigation Connect License: Qualcomm K

• SARA-R410M-01B (North America market - AT&T)

• LTE Cat. M1

• LTE Bands: 2, 4, 5, 12

• SARA-R410M-02B (Global market)

• LTE Cat. M1/NB1

• LTE Bands 1, 2, 3, 4, 5, 8, 12, 13, 17, 18, 19, 20, 25, 26, 28 (and band 39 in M1-only)

2.4.2 New Features

2.4.2.1 Support for YouTube Live Streams

Measure streaming performance using live video feeds and longer Youtube videos. You can playback either from
the beginning of the video or for a defined period of time. This enables more realistic QoE testing.

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2.4.2.2 On-device SW Improvements

• The device time is now set to match the PC clock on all devices activated in a test setup prior to starting a
logfile recording, to be able to deliver better analysis and more exact measurements.

• The Smart IP Capture function captures the entire L3 header, the entire TCP/UDP header and the application
level data for every packet or segment needed for efficient deliveries and accurate analysis of the results.

2.4.2.3 Scanning Improvements

• Added PCTEL NB-IoT scanning PSS and SSS Information Elements.

• Added Rohde & Schwarz LTE L3 scan SIB filter.

• Added Rohde & Schwarz LTE automatic bandwidth detection.

• Added PCTEL LTE band support EU-72DL, EU-72UL, EU-74DL, EU-74UL, EU-75DL-CA, EU-76DL-CA, TDD
EU-50 and TDD EU-51.

2.4.2.4 Technology improvements

• Qualcomm LTE ICD specification is updated to version YYW.

• Samsung ICD is updated to version 5.30.

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3 Data Handled in TEMS™ Investigation
TEMS™ Investigation utilizes data from all of the following sources:

• Terminals: LTE, WCDMA, GSM, TD-SCDMA, and CDMA air interface measurements

• Sensors: LTE NB and M testing, LoRa IoT coverage testing

• AQM modules: POLQA, PESQ, and other audio quality measurements

• Scanners: LTE, WCDMA, GSM, TD-SCDMA, CDMA, NB-IoT

• Wi-Fi adapters

• Data service testing software, integrated into TEMS™ Investigation

• GPS units, stand-alone or built into scanners

• Cell files: LTE, WCDMA, GSM, TD-SCDMA, CDMA, Wi-Fi

• Logfiles from TEMS™ Investigation and a range of other sources

3.1 Information Elements


Information elements are the building blocks of all quantitative presentations in TEMS™ Investigation. They are
gleaned from reports delivered by phones, IoT devices, scanners and GPS units. Being derived from these
sources, they contain:

• Air interface measurements (LTE, WCDMA, GSM, TD-SCDMA, CDMA, NB-IoT)

• Data service measurements

• Network configuration parameters

• Cell data

• Positioning data

The total number of information elements is well above 1,500.

3.2 Events
Events signify interesting occurrences relating to the operation of the connected equipment. Events are generated
by the TEMS™ Investigation software based on data received from these devices. Some examples of predefined
events are:

• Blocked Call, Dropped Call (UMTS, CDMA)

• PDP Context Activation Failure (UMTS)

• Radio Link Addition Failure (UMTS)

• Baton Handover (TD-SCDMA)

• Hard Handoff (CDMA)

• Traffic Handoff to EV-DO (CDMA)

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Events are a vital part of TEMS™ Investigation presentations and are often instrumental in directing the workflow
of the network engineer. They can save a lot of time in the troubleshooting and optimization processes, allowing
quick identification of problem areas – whether during drive testing or during post-processing.

The user can also define customized events by composing logical expressions, which may contain the following
types of trigger conditions:

• Occurrence of other event

• Appearance of Layer 3 message

• Value change of information element

• Value of information element meeting threshold condition (>, =, or <)

Allowed logical operators are AND, OR, XOR and NOT.

Below are some examples of user-defined events (for WCDMA). Their names tell what they are designed to
indicate.

3.3 Cell Data


TEMS™ Investigation can present data on the cell sites of the measurement area: location, power settings,
antenna configurations, etc.

Cell data can be provided in several ways:

• in a file with a TEMS™ Investigation specific format

• in an XML file whose format is common to multiple TEMS products

In either case the files are stored as plain text for maximum flexibility.

With the XML Cell File Editor, you can compose XML cell files, import and edit existing XML cell files, and export
contents in the XML cell file format.

Cell files used in TEMS™ Investigation CDMA (file extension .csv) can be converted to the XML format using
TEMS Discovery Device.

Supplying cell data enables a multitude of useful functions in the application. See section 7.9.

The XML format also supports definition of Wi-Fi access points, which can then be presented in TEMS™
Investigation in the same way as cells in cellular networks.

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4 TEMS™ Investigation modes
At startup TEMS™ Investigation offers the user a selection between two different modes to start the program in:

4.1 Professional mode


The Professional mode can be used to gather measurements, playback and analyze logfiles, create scripts,
configure devices and a lot more.

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4.2 Replay mode
The Replay mode can be used to playback and analyze logfiles.

5 Vehicles of Presentation in TEMS™ Investigation Professional


TEMS™ Investigation is equipped with the following means of presentation:

• Message windows

• Line charts

• Bar charts

• Map windows

• Status windows (text-format, tabular)

• Event Counter window

A large set of predefined windows of the above types are supplied, all of which can be freely modified by the user.
There are also blank line chart and status window templates which the user customizes from scratch.

Status windows are constantly refreshed, showing the situation at one instant in time, whereas maps and line
charts accumulate information and display the whole history of the testing session. All windows are synchronized:
When the user selects an arbitrary time instant in a map or line chart, the status windows are automatically
updated to show the parameter values current at this point in time.

5.1 Message Windows


Message windows are used to list Layer 3 messages, Layer 2 messages, mode reports and error reports from
external devices, as well as events generated in TEMS™ Investigation (see section 3.2). Below is the Layer 3
Messages window:

The window displays the name and direction (uplink/downlink) of each message as well as which protocol the
message originates from. A filtering function lets the user select precisely which Layer 3 messages to show.

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Message windows have a number of useful interactive features. Clicking a message freezes the window, so that
the details of the message and its context can be studied at leisure.

A special window is dedicated to the presentation of events; it displays the same event symbols as in maps and
line charts and supplies any extra information that may be associated with the events:

5.2 Line Charts


The line chart visualizes how numerical information elements evolve over time, also displaying at what points
events have occurred. The Line Chart window is subdivided into a number of synchronized panes. See the
cdma2000 example below.

Active set membership count (bars),


with active set Ec/I0 curves drawn on top

Radio link
events Scales
used in
charts

Receive
power
FER

Additional user-selected
information (not graphed)

Values at highlighted time


instant for selected line chart

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5.3 Bar Charts
The bar chart is primarily intended for presenting frequency scans (see sections 7.7 and 7.8), but is by no means
limited to that application. Any numerical information element can be presented.

Bar chart showing Ec/I0 for each member of the active set in cdma2000.

5.4 Map Windows


Drive test routes can be presented graphically on a map of the investigated area. Measurement data and events
are plotted symbolically. The positions of cell sites can also be drawn, with the added possibility of indicating the
serving cell/active set throughout the test drive by means of successive connecting lines. A separate pane on the
right enables the presentation of auxiliary information, such as a map legend.

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The default settings for route markers (showing, among other things, signal strength) can, of course, be freely
modified by the user. Each route marker can code up to three information element values (marker size, color and
shape). Several markers can be drawn in parallel in order to show more data.

Clicking a map symbol displays the data it represents in the right-hand pane. Selecting an area enables
presentation of statistics for this area, as exemplified below.

A multilayer structure is used for the presentation data, just as for the elements of the map image itself. The
visibility of each layer can be controlled separately.

Other map features include panning, zooming, labelling of map elements and choice between different projections
(using GeoSet file). Maps can be in MapInfo, uncompressed TIFF, or bitmap format. Note that map plotting
requires access to positioning data.

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Map window with area selected for statistics computation (dashed gray rectangle). Statistics on
information elements and events are shown in the top two boxes on the right. The third box holds cell
information.

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5.5 Status Windows
The status windows present information elements in tabular form. There are a number of ready-made windows
designed for presenting particular categories of information (such as signal strength or speech quality). In
addition, there is a blank template which can be used to compose status windows of the user’s choice.

WCDMA radio parameters (top left), LTE PCFICH/CFI Info (bottom left), HSDPA information (center),
HSUPA information (right)

Note that any pieces of information available in TEMS™ Investigation may be viewed together in status windows.
The blank status window template permits users to design their own status windows bottom up:

Two UMTS networks, A and B, are compared. A uses the AMR speech codec, whereas B uses the EFR
codec. The speech quality, as might be expected, is superior for A at the time instant shown. Also, A uses
frequency hopping while B does not (B has no “2nd Worst” C/I, since only a single channel is used). Two
phones are used for the measurements, one for each network.

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5.6 Event Counter Window
The Event Counter window keeps track of the number of times various events have occurred. The set of events to
show is completely user-configurable; a number of default tabs have been set up grouping predefined events into
categories (“Voice”, “Packet Switched”, etc. – see image below). Tabs can be freely substituted and renamed; for
example, a CDMA user might want to remove the GSM/WCDMA tabs.

Counters can be reset by the user at any time. In both recording and logfile analysis mode, counters are reset
automatically when a new logfile is opened.

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6 Collecting Data with TEMS™ Investigation

6.1 Technologies
This section focuses on data collection with user terminals. Regarding scanning, see section 6.8.

6.1.1 LTE
Data service testing can be done with LTE-capable UEs, also encompassing:

• LTE Advanced

• LTE Carrier aggregation (up to 6CA).

• VoLTE – Voice over LTE.

• CS fallback handover from EUTRAN to UTRAN/GERAN and back.

• SRVCC handover from EUTRAN to UTRAN/GERAN.

• RRC redirection from LTE to any of GSM, WCDMA, 1x or EV-DO (HRPD/eHRPD).

6.1.2 UMTS and CDMA


TEMS™ Investigation covers the whole of UMTS (WCDMA + GSM) and CDMA (EV-DO + cdma2000).

In both UMTS and CDMA, events are generated in connection with all handovers/handoffs. These include:

• WCDMA inter-frequency as well as inter-system handovers (in the latter case, compressed mode usage is
also indicated).

• CDMA hard handoffs as well as handoffs between cdma2000, EV-DO and cdmaOne.

6.1.3 TD-SCDMA
Voice and data service testing are performed with dual-mode TD-SCDMA/
TD-LTE and TD-SCDMA/GSM phones.

6.1.4 IoT
Service and coverage testing can be performed with IoT devices supporting LTE Cat. NB/M and LoRaWAN.

6.1.5 5G NR
TEMS™ Investigation supports scanning of 5G NR networks on mmWave and sub-6 GHz bands.

6.1.6 General Remarks on Data Service Testing


TEMS™ Investigation is capable of doing data service testing with almost any device. The only requirement is the
availability of Windows drivers that make it possible to set up an IP data connection. As a result, a wide variety of

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phones, smartphones, network cards, USB modems, embedded modules, etc., can be used. Any IP-based
activity as well as the video streaming activity in the Service Control Designer can be tested with such a device,
and all IP information elements will then be populated.

6.2 Logfile Recording and Transfer


The framework for recording logfiles is highly flexible, with a rich set of options allowing precise scoping of data
collection, and an elaborate file format structure that permits extensive storing of auxiliary data.

Logfile recording can be initiated in several ways: manually, as a side-effect of starting an indoor route walk, or
automatically as dictated by a script that is executing.

When starting a recording, you can enter metadata for the logfile (subject, tags and description), which is useful
for categorizing and locating files later on.

Multiple logfiles can be recorded at the same time, each recording being completely independent of the others.
The activities of one device can be recorded in several logfiles simultaneously. Conversely, for scripted recording,
you can exclude devices you do not want in the logfiles and record data only from a subset of devices.

Filemarks can be inserted in logfiles during recording to tag segments of particular interest.

To control the amount of data recorded to a logfile, different data streams (raw or refined) can be recorded and
logmasks can be applied.

Data is logged in a manner that minimizes the risk of data loss in case of hardware malfunctions, such as power
failure in the PC.

The PC clock and available device clocks can be synchronized with the GPS time prior to logfile recordings.

6.2.1 Recording Indoor Measurement Routes: Pinpointing


In indoor environments, where there is normally no line-of-sight to GPS satellites, data must be positioned by
other means. With TEMS™ Investigation this is achieved by pinpointing geographical positions on a floor plan or
other background image.

The mechanics of pinpointing can be approached in different ways. One method is to plan your route in advance,
then walk it and mark (“commit”) each waypoint as you reach it. Another method is to walk around without
constraints, just as in a drive test, and mark your positions on the map as you go along.

In either case, TEMS™ Investigation defines the route by joining consecutive waypoints with straight lines, and
the measurement data is assumed to be distributed evenly along each route segment. Therefore, to have data
positioned with maximum accuracy, you should walk your routes at a steady pace.

Floor plans do not have to be geographically positioned at the time of pinpointing; you can for example snap a
photo of the building evacuation plan and use that right away. (Your route is then stored in the form of image pixel
coordinates.) The image can be georeferenced later on with the Image Positioning utility or in TEMS Discovery
Device.

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6.2.1.1 Pinpointing Along Pre-planned Routes
Planned routes are created and walked in the Pinpoint Window. First you create your route by clicking
consecutive spots on the floor plan loaded, saving the route as part of the indoor map set. See the image below,
which shows a route (red line) defined by waypoints (pins). You can then walk the route and record your walk in a
very simple way: For each waypoint, click the “Commit” button (labeled with a plus sign) to indicate that you are
currently in that spot. Then click “Forward” to advance to the next waypoint.

The signal strength (or some other piece of data, such as application throughput) along the route is indicated by
the color of the dot-shaped markers.

6.2.1.2 Freehand Pinpointing


In “free-ranging” indoor testing, you indicate your route by regularly clicking or tapping your current position on the
screen, creating waypoints as you go. This can be done either in the Pinpoint Window or in a Map window. Below
is a Map window screenshot showing a testing route with waypoints in the form of black diamond-shaped
markers. As in the Pinpoint Window, measurement data is plotted along the route as colored dots.

In the Pinpoint Window, a manually pinpointed route can optionally be saved with the map set for later reuse, just
like a pre-planned route.

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6.2.2 Automated Logfile Transfer
You can set up TEMS™ Investigation to automatically transfer recorded logfiles to a designated FTP server, over
the air or via an Ethernet connection. This mechanism serves to simplify ways of working and reduce lead times,
always providing quick access to the latest logfiles throughout the organization.

In setting up the FTP transfer, you enter FTP server and login details and configure a number of parameters. The
file transfer can be either manual (initiated by the user on each occasion) or automatic (triggered when the
recording of a logfile ends). Logfiles are automatically compressed prior to transfer so as to minimize the amount
of data to upload.

6.3 Service Control Scripts: Test Automation


The service control tool is used to compose scripts that automate service testing – PS as well as CS. The tool is
accessible from inside TEMS™ Investigation as well as from Windows Start Menu. Scripting guarantees
consistency of measurements, with tests executed in a uniform and rigorously controlled manner. Scripts also
allow you to create advanced testing setups that would be awkward or impossible to manage by operating
devices manually.

Scripts are assembled in the Service Control Designer, where they are visualized in an intuitive flowchart format,
as shown in the screenshot below. Activities are picked from the left-hand pane and inserted by drag and drop at
the desired position in the workflow.

Scripts can be structured using control logic: loops, branching, if-else conditions, sequences and more.
Synchronization of devices is implicitly done wherever workflow branches converge.

Details on servers, call recipients and other entities to interact with are encapsulated in separate configuration
sets which can be reused across scripts. Scripts can be saved with or without the configuration sets – the former
being handy if you want to distribute the script for use on a different PC.

Predefined building blocks (“snippets”) are provided for all supported services, speeding up script building.
Snippets can of course be freely modified to suit your individual needs, just like any other components of a script.

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Service control script for VoIP testing (calling party). A similar script (with Dial replaced by Answer) is
assigned to the called party.

6.3.1 Testable Services and Protocols


Service testing can be scripted for:

Voice and video calls over CS Video streaming (live/on-demand)


Voice/Video over IP (VoIP/VoLTE/ViLTE) E-mail
FTP download/upload MMS
HTTP download/upload SMS
Dropbox, Facebook, Instagram, Netflix, Skype,
WAP
Twitter, Weibo, WhatsApp
TCP Ping
UDP Trace Route
Available bandwidth measurements All scanning tasks

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Further valuable service testing features are as follows:

• Multiple concurrent data service sessions can be run on the same device. This extends to multiple instances
of the same service: for example, parallel FTP downloads.

• Special script activities are provided for network connect/disconnect, PS attach/


detach and IP sniffing.

• The execution of a script can be monitored, step by step, in the separate Service Control Monitor window.

6.3.2 Some Service Testing Features of Particular Interest


Please note that the parameters mentioned below are just a small sample of the full set of configurable
parameters.

CS Voice
POLQA or PESQ for audio quality measurement. See section 6.4.
Automatic call sequences with alternating MO and MT calls, conducted with
CallGenerator as other party.
VoIP/VoLTE/VoWiFi
VoLTE/VoWiFi (Voice over LTE/Wi-Fi) can be tested with an on-device client.
Speech codec and speech codec rate selectable.
sQLEAR, POLQA or PESQ for audio quality measurement.
Extensive set of VoIP jitter buffer metrics computed.
ViLTE
ViLTE (Video over LTE) can be tested with an on-device client.
Rich set of VQmon RTP stream metrics obtained.
FTP
Optional SSH-encrypted file transfer using SFTP.
Possible to download multiple instances of a file concurrently to increase load.
Possible to distribute a download over multiple threads.
HTTP
Choice between built-in HTTP client and Internet Explorer as Web browser.
The client can use multiple concurrent threads in handling the HTTP session. The main
URL specified in the activity is downloaded only once, regardless of the number of
threads.
The HTTP session can be set to end automatically after a user-specified length of time,
counted from the moment the first HTTP packet is received from the server.
The HTTP session can be set to end automatically after a user-specified amount of data
has been downloaded.
TCP and UDP
The Network Bandwidth activity gauges maximum TCP and UDP bandwidth
performance by interacting with an Iperf server. Either Telnet or SSH2 is used as
connection client. Unlike the Telnet protocol, which sends logins and passwords in plain
text, SSH2 uses cryptography to authenticate the remote computer and therefore renders
the Iperf server less vulnerable to hacker attacks.
A further UDP testing activity, independent of Iperf, is also provided.
Available Bandwidth Measurements (Blixt™)
TEMS’s own algorithm for available bandwidth measurements: See section 6.5.
Video Streaming

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Both on-demand streaming (downloading a video clip of known length) and live
streaming (tapping into a live stream or repeating playlist) are supported.
Streaming over HTTP as well as WAP-based streaming are testable.
Configurable prebuffering and rebuffering durations.
VSQI/MTQI, VQmon, or PEVQ-S for quality assessment.
E-mail
Choice between IMAP and POP3 as email retrieval protocol.
Configurable security settings: No security/SSL or TLS used during whole session/Initial
communication not encrypted, but SSL or TLS applied later on.
Dropbox
Testable operations: upload data, download file.
Facebook
Testable operations: update status, post photo, load feeds, load friend lists.
Instagram
Testable operations: load picture feeds, search for hashtag.
Netflix
Testable operations: stream Netflix video.
Skype
Testable operations: send text message, voice and video call.
Twitter
Testable operations: load home timeline or that of another user, post tweets (optionally
with a photo), searching tweets.
WhatsApp
Testable operations: send text message, voice call.
SMS
When sending an SMS, a delivery report can be requested from the SMS Center.
A custom SMS Center can be specified, different from that indicated on the SIM.
Ping
Configurable Ping packet size, interval between Pings, number of Pings to send and
maximum time to wait for each Ping response.
Trace Route
Configurable maximum number of hops to destination and hop time limit

6.4 Obtaining POLQA/PESQ and Other Audio Quality Measurements


Audio quality measurement (AQM) in TEMS™ Investigation can be done in a number of contexts and hardware
configurations. A summary of currently available AQM solutions is given in the following table:

Receiving Audio AQM Section


Service Audio Source Call Type
Source Algorithm Ref.
On-device client/
On-device client M2M/M2F POLQA 6.4.1
CallGenerator
CS voice
ACU R2/
ACU R2 M2M/M2F POLQA 6.4.2
CallGenerator
or
VoIP/
PC client PC client M2M PESQ 6.4.3
VoLTE
VoLTE On-device client On-device client M2M sQLEAR

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Irrespective of scenario, audio quality measurement is always controlled by a Service Control script in TEMS™
Investigation.

The AQM output encompasses POLQA or PESQ, both of which are estimates of listener-perceived speech
quality, as well as a suite of further measurements.

Downlink AQM data is written to regular TEMS™ Investigation logfiles. Uplink AQM data (obtained in M2F setups)
is stored in XML files. To merge the uplink AQM data into the logfiles, a special export function is used.

To obtain accurate POLQA and PESQ MOS scores when using all types of M2M configurations, you need two
identical devices.

6.4.1 AQM with On-device Clients


This is the simplest hardware configuration, involving only the PC and mobile devices which call other, taking
turns to play and receive audio. Alternatively, an on-device client can engage a fixed-line subscriber (e.g., a
CallGenerator). The AQM computation can be done

• on the mobile devices themselves by the on-device clients, or

• on the PC; in this case the audio is extracted in digital format from the mobile device IP stack and transferred
to the PC.

When a CallGenerator is used, it handles the calculation of uplink AQM scores.

On-device client AQM is applicable to CS voice as well as VoIP (see section 6.4.3).

6.4.2 AQM with Audio Capturing Unit (ACU R2)


This AQM method measures audio quality during CS voice calls in one of six available languages (English (GB
and UK), Chinese, German, Polish and Turkish). Each mobile device is connected to an Audio Capturing Unit
(ACU R2), which relays the audio to the PC where the quality scores are computed. The ACU R2 supports
connection of up to four mobile devices.

AQM with ACU R2 can be realized in a variety of hardware configurations:

• M2M, mobile-to-mobile calls between two phones connected to the same ACU and controlled by the same.

• Multi-location M2M calls with mobiles residing in different locations, each connected to a local ACU and
controlled by a local instance of TEMS™ Investigation.

• M2F, mobile-to-fixed calls, where a phone connected to the ACU dials a subscriber in the fixed network, for
example a CallGenerator. When a CallGenerator is used, it handles the calculation of uplink AQM scores.

Each of these setups can be expanded up to the full capacity of the ACU R2, meaning that up to four phones can
be connected to each PC used. The setup types can also be mixed in various ways.

An ACU R2 can optionally be used in AQM configurations for (on-device client) VoIP as well, as mentioned in
section 6.4.3.

See also section 6.4.5 for yet another application of the ACU.

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6.4.3 AQM for VoIP/VoLTE
Audio quality measurement for VoIP/VoLTE can be done in two ways:

• If PC-based VoIP clients are used, the VoIP caller and callee are connected to two different PCs, each
running an instance of TEMS™ Investigation. No auxiliary hardware modules are used in this case.

• Another approach is to use on-device VoLTE clients. In this case only a single PC is needed, having two
devices connected which call each other using their built-in VoLTE clients (controlled by TEMS™
Investigation). ACU R2 units can optionally be used in this setup.

6.4.4 AQM based on machine-learning algorithm sQLEAR


Infovista’s sQLEAR voice QoE predictor is a new and unique solution. It provides cost-effective and accurate
evaluation of voice quality trends and enables predictions of future QoE delivery. In addition, it can be used to
perform monitoring, benchmarking, and troubleshooting of MNO voice services. sQLEAR ensures operational
efficiency for MNOs through effective troubleshooting of IP networking and the underlying transport layers.

Figure. sQLEAR delivers a calculated MOS score based on machine learning from thousands of hours of drive test data.

6.4.5 Generic AQM for Arbitrary Voice Services


TEMS™ Investigation is also capable of measuring audio quality for voice services such as Skype, Facebook
Messenger, Google Talk, WhatsApp, or any other OTT service. The call needs to be set up manually because
of the proprietary signaling involved, but once the call is established, you can play sentences from an ACU R2
unit on the connection and collect the same AQM data as for a CS or VoLTE voice call.

A general disclaimer needs to be made regarding the reliability of the AQM output for arbitrary voice services,
since the ACU R2 is primarily intended for and tuned for CS voice and VoLTE.

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6.5 Available Bandwidth Measurements: Blixt™
As is well known, mobile network performance depends crucially on the radio environment, which is subject to
very rapid fluctuations. For example, Rayleigh fading conditions change on a millisecond basis, as do scheduling
and cross-traffic (such as data from other users). Nonetheless, mobile network operators are expected to be able
to maintain uniform bandwidth availability to all customers who are paying for a given service level (or class,
or experience). Accomplishing this requires metrics and measurement tools designed specifically for the wireless
environment.

When performing such measurements in live commercial networks with paying subscribers, it is important to
avoid affecting the subscribers’ quality of experience. TEMS patent-pending approach to Available Bandwidth
Measurements (ABM), trademarked as Blixt™, solves this problem by keeping the level of test and
measurement intrusiveness to an absolute minimum. The Blixt algorithm identifies the throughput that can be
delivered over the measured wireless link at a given place and at a given point in time.

available
bandwidth

1 second time

The black line curve indicates the true available bandwidth as a function of time. The red bars represent
Blixt data bursts: short, intense “chirps” with much longer pauses in between. The peak load is high
enough to hit the network’s theoretical maximum, while the average load is kept low. This scheme allows
sounding out the available bandwidth while still making minimum use of network resources. Using short
bursts also meets the requirement of a high temporal resolution: at least once in a while, we can expect
optimal radio conditions to prevail throughout a data burst (provided that the network configuration and
the device’s position permit this in the first place).

Some further properties of the Blixt ABM technology:

• The algorithm adapts to network configuration parameters, in that the amount of data sent is adjusted
according to the network’s maximum throughput while keeping the level of intrusiveness to a minimum at all
times.

• The packet train transmissions are designed to make full use of the maximum bandwidth, without the
throughput rate being limited by slow-start or low-load scheduling mechanisms.

• The whole setup is based on a device communicating with an ABM server, where the server reflects the
packets back to the device, including timestamps and other information included in the packets. The device
can then easily be configured to test the performance of different parts of the network by accessing different
servers.

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6.6 Control Functionality for Phones
From TEMS™ Investigation many aspects of phone behavior can be customized. The available settings vary from
one phone to another. Below is a list of control functions that exist in the application. For an in-depth look at use
cases involving locking functions, see section 12.3.

• Lock on radio access technology

• Lock on frequency bands

• Lock on a PLMN, specified by an MCC and MNC combination

• Manipulate access class settings

• Define voice codecs to be enabled, as well as priorities

• Enable/disable HSDPA/HSUPA capabilities and define categories to be used

• Enable/disable EDGE capability

• Alter phone behavior with respect to barred and reserved cells

• Lock on, or prevent use of, one GSM ARFCN or a set of ARFCNs

• Force or prevent handover to a single or set of specified ARFCNs

• Lock on UARFCN (WCDMA)

• Lock on UARFCN and scrambling code or a set of scrambling codes

• Lock on EARFCN and PCI (LTE)

• Lock on AMR Vocoder

• Override the BLER target set for the UE by the WCDMA RAN

• Discard Layer 3 messages of specified types

• Specify GSM Tx Power to be used

• Put phone in airplane mode

• Control LTE Carrier Aggregation

• Lock on LTE Category

• Inspect and modify settings in any Qualcomm chipset-based UMTS device by sending queries and commands
over the Qualcomm NV interface.

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Example of a WCDMA Cell Lock setup. The device is locked on the UTRA Band I (2100 MHz) cells having
UARFCN 10565 and scrambling code in the subset {3, 4, 5}.

6.7 Control functionality for IoT devices


From TEMS™ Investigation many aspects of device behavior can be customized to make high quality
coverage testing of IoT networks (e.g. LoRaWAN™).

• Lock on Bands

• Lock on Channel

• Confirmed Data Control

• Control Retransmissions

• Lock to Spreading Factor

• Control Transfer Interval

• Lock to Transfer Power

6.8 Scanning
Scanners are dedicated measuring devices which are indispensable for verifying a network under construction or
newly deployed, when no UEs are yet available.

TEMS™ Investigation supports scanning with a wide range of devices across all supported technologies. Several
types of scan can run concurrently; only the scanner’s measurement capacity limits the possibilities of conducting
multiple scans in parallel.

Anritsu PCTEL SeeGull EX, EXflex; LX


Rohde & Schwarz TSMW, TSME SRU
PCTEL SeeGull MX, MXflex, IBflex,
Venture
IBflex Lite, HBflex

Supported scanning device brands: top-level summary. A very large number of models with differing
technology and frequency band specifications are connectable in TEMS™ Investigation.

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For examples of scan presentations in the TEMS™ Investigation user interface, see sections 7.6, 7.7 and 7.8.

6.8.1 Scanning Methods: LTE


• LTE signal scan

• Top N Sync Signal scan: Detects P-SCH and S-SCH synch signal presence.

• Top N Reference Signal scan: Detects sector-specific reference signals.

• Enhanced Top N Signal scan: Measures multiple RF paths and sub-band reference signals (used in MIMO
transmission).

• Decoding of System Information (Layer 3 messages)

• RSSI scan: Measures narrowband or wideband channel aggregate power.

• Enhanced Power scan: Higher-performance scan providing selective time/frequency power measurements.

• Spectrum analysis: Measures power with user-selectable resolution bandwidths.

• Network scan: Detects any mobile network carriers present in an unknown radio environment. Also available
for NB-IoT.

6.8.2 Scanning Methods: 5G NR


• NR RSSI scan: Measures channel aggregate power.

• NR Spectrum analysis: Measures power with user-selectable resolution bandwidths.

• NR Signal scan

6.8.3 Scanning Methods: WCDMA


• CPICH scan (coverage verification, pilot pollution detection), also including primary and secondary
synchronization channels (P-SCH, S-SCH)

• Top N scrambling codes

• User-defined set of scrambling codes

• Decoding of System Information (Layer 3 messages)

• SCH timeslot scan

• RSSI (Continuous Wave) scan

• Spectrum analysis

• BCH scan

• Network scan

TEMS™ Investigation supports simultaneous scanning of up to 12 UARFCNs with one scanner.

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6.8.4 Scanning Methods: GSM
• RSSI scan

• The set of carriers to scan can be either all channels (as many as the scanning device can manage) or a
preselected set of channels (this can be an entire GSM band).

• Decoding of BSIC

• Decoding of System Information (Layer 3) messages

• Spectrum analysis

6.8.5 Scanning Methods: CDMA


• Pilot scan

• All pilots

• User-specified pilot list or Top N

Up to 12 RF channels can be scanned at a time, bringing the same benefits to multi frequency network
testing as in UMTS.

• Code domain scan

• Spectrum analysis

• RSSI (Continuous Wave) scan

• Narrowband interference scan

6.8.6 Scanning Methods: TD-SCDMA


• Pilot scan

• Midamble Top N: Scanning of Primary Common Ctrl Phys. Channel (P-CCPCH)

• SyncDL Top N: Scanning of Downlink Pilot Timeslot (DwPTS)

• RSSI scan: Narrowband or wideband channel aggregate power scan

6.8.7 Scanning Methods: Wi-Fi


Network scan; scanning a user-defined frequency range for transmitting Wi-Fi access points. Both 2.4 GHz and 5
GHz bands are supported.

Signal scan (Top N channel); scanning a user-defined set of Wi-Fi channels and showing the N strongest
transmitting access points.

6.9 Wi-Fi Measurements with adapter or PC card


In addition to perform Wi-Fi scanning with PCTEL IBflex scanner, TEMS™ Investigation can also collect Wi-Fi
measurements using the PC’s Wi-Fi network card or an external Wi-Fi adapter. Data obtained includes Wi-Fi
network SSID and access point channel/frequency/BSSID and signal strength (RSSI).

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6.10 Network Cell Related Functionality

6.10.1 Cell Whitelists: Limiting Testing to Designated Cells


A common constraint in testing of cellular networks is to restrict tests to a predefined set of cells: for example,
verifying a new or reconfigured cell cluster, or performing some procedure that would disturb regular network
operation unless it is limited to cells that have been specially configured for the purpose.

To ease the execution of such tests, TEMS™ Investigation lets the user specify a list of allowed cells
(“whitelist”). The list is converted into an event, which will be generated whenever the user is camping on an
allowed cell. The event in turn can be used in a script as a condition for triggering some action.

Top left: Cell whitelist as plain text file. The “#” line indicates MCC and MNC, while each line beneath it
specifies one cell in terms of TAC and cell identity. For WCDMA, the RAC has been omitted in this case.

Right: Whitelist event used as Wait For trigger in a script. When the event occurs, the script proceeds to
dial a call. It then returns to the top of the while loop, waiting for the whitelist event to be generated once
more to verify that the user is still in an allowed cell.

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6.10.2 Loading Cell Site Data
TEMS™ Investigation can load data on the cell sites of the measurement area. All of the following technologies
are supported: LTE, WCDMA, GSM, TD-SCDMA, cdma2000, EV-DO and Wi-Fi (access points).

Cell files follow a tab-separated plain-text format or an XML format. The latter is shared with Mentum CellPlanner
and spans all of the supported cellular technologies. All cell site information is merged into a single XML file.

The tab-separated format used by TEMS™ Investigation CDMA (file extension .csv) can be converted to the XML
format using TEMS Discovery Device and can then be read by TEMS™ Investigation.

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7 Analyzing Data with TEMS™ Investigation
This chapter spans a large number of data presentations offered by TEMS™ Investigation Professional and
Replay. Together they exhibit the power of the TEMS™ Investigation concept, where simple building blocks –
information elements and events – can be freely selected and combined into almost every conceivable kind of
presentation, where all windows are synchronized. The windows that display the data can be reconfigured at
every step to suit the purpose at hand, and any customizations that you do can be saved in the workspace.

Note once again that logfile data from TEMS Automatic and TEMS Pocket can also be loaded into the application.

Regarding the far-ranging data presentation and analysis capabilities of TEMS Discovery Device, please consult
the Technical Product Description dealing with that product.

7.1 Monitoring Data Services

7.1.1 LTE

Throughput in an LTE network with carrier aggregation (two 20 MHz carriers in use). The green line tracks
the application throughput, while the red bars represent PDSCH physical throughput.

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LTE serving + neighbors line chart showing serving cell RSSI, serving and neighbor RSRP and serving
cell RS CINR.

Cell frame timing in a synchronized LTE network. The two charts show the same data at different
resolutions: cell frame timing offsets of neighbors relative to the serving cell. In the top chart, where the
y-axis spans a very large range of possible offsets (measured in LTE Ts units = 1/[30.72 × 106] s), we can
see that the timing for all cells is very nearly the same. This shows that the cells are synchronized. In the
bottom chart, the y-axis is zoomed in to +/– 70 Ts units to exhibit the small offsets that do appear. These
are due to propagation delay arising from device-to-cell distance and from reflections.

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Comparison of synchronized and unsynchronized LTE networks. In both windows, line 1 represents the
serving cell, and subsequent lines represent neighbors. The left-hand window shows synchronized cells,
whose timing values are near-identical (just as in the line chart above). In the window on the right, on the
other hand, the neighbor’s timing is completely different from the serving cell’s, demonstrating that this
network is not synchronized.

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SRVCC handover from LTE to WCDMA. A VoLTE call is transferred from EUTRAN to UTRAN by means of
the SRVCC (Single Radio Voice Call Continuity) mechanism. The graph shows the switch from LTE to
WCDMA metrics. The KPI-type event (bottom) reports the length of the interruption in the voice service as
perceived by the users.

LTE cell load evaluation. The PCFICH/CFI Info window displays the number of OFDM symbols allocated
for PDCCH (control signaling) during one second, as indicated by the CFI value on the PCFICH channel.
The distribution of symbols used gives an indication of the number of active users in the cell. A higher
number of allocated symbols means more active users in the cell and thus higher cell load.

7.1.2 HSPA

magenta = application level (user-perceived)


Throughput
cyan = application level, time average
on downlink
green = throughput on HS-DSCH

Throughput
on uplink

HSDPA
CQI

Spreading
factors on
uplink and
downlink

Data line chart depicting FTP data transfer over WCDMA with HSDPA. The user-perceived downlink
throughput approaches 1 Mbit/s toward the end of the download (top subchart). An upload follows
(middle subchart). Short-time maximum, median and minimum values of the HSDPA Channel Quality
Indicator (CQI) governing the radio link adaptation are plotted in the bottom subchart. The spreading
factors are 4 on the uplink and 256 on the downlink.

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This window shows vital parameters for a This window shows HSUPA performance. The
HSDPA session making use of MIMO. The first presented data includes: average E-TFCI (E-DCH
column applies to the case where only one Transport Format Combination Indicator, each
transport block is transmitted at a time (CQI value corresponding to a data transfer rate);
Type B or single-block Type A). The second average serving grant; UE happy rate; HARQ
column applies in case of simultaneous block error rate; how often the transmission was
transmission of two transport blocks (CQI limited by the current serving grant; and how
Type A). often the transmission was limited by the
available Tx power.

7.1.3 GPRS
With a Sony Ericsson phone connected, TEMS™ Investigation is capable of measuring GPRS parameters at the
timeslot level. In the Data Timeslot window, the C/I ratio, bit error rate and block error rate are given separately for
each timeslot in use, enabling the user to pin down the extent and also the causes of interference problems with
greater precision.

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Lines 1–5 show that the performance of timeslots TS5 and TS7 is good, with excellent C/I readings of 20
and 17 dB and consequently a zero bit error rate. However, conditions are less favorable on TS6, where a
shaky C/I of 2.6 dB announces a problematic interference situation. Here, the bit error rate is much
higher, as expected (6.3%), forcing some retransmissions (nonzero BLER).

Lines 6–8 break down the PDCH utilization in each timeslot into own data, other users’ data, and control
signaling. Together with the retransmissions (BLER figure), these numbers add up to 100%. These
statistics shed light on throughput figures; for example, if the throughput is low, one can see whether this
is due to frequent retransmissions or to strong competition for network resources. The uplink statistics
are the same, except that no distinction is made between unused blocks and blocks occupied by other
users.

Lines 9–12 show GPRS coding scheme usage. If an EGPRS phone had been used, the corresponding
MCS (modulation coding scheme) distribution would have been shown instead (only the first two MCS
lines appear in the above screenshot).

7.1.4 TD-SCDMA

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FTP download session over a TD-SCDMA network. The P-CCPCH is the Primary Common Control
Physical Channel, functioning as the preferred reference channel in TD-SCDMA.

HSDPA parameters in a TD-SCDMA network.

7.1.5 EV-DO

Throughput on downlink

Throughput on uplink

Current mode,
band, channel and
active set size

Data line chart depicting FTP data transfer over CDMA EV-DO. The user-perceived downlink throughput
approaches 500 kbit/s (top subchart). The uplink is used for TCP Acks and FTP control (middle subchart).

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Instantaneous values of the short-time and average throughputs are shown (left-hand text pane), as are
relevant RF parameters (right-hand text pane).

7.2 Monitoring Handovers


TEMS™ Investigation enables monitoring of all kinds of handover occurring in UMTS:

• GSM handover

• WCDMA intra-frequency handover

• WCDMA inter-frequency (“hard”) handover

• Inter-RAT handover (GSM–WCDMA)

Similarly, TEMS™ Investigation keeps track of the various types of handoff employed in CDMA networks,
including:

• Hard handoff (to another frequency, a different band, a different pilot set, or another frame offset, or a
combination of these)

• Handoff between cdma2000, cdmaOne and EV-DO

WCDMA Handover Analysis window. This window shows in minute detail how the WCDMA active set
evolves over time and specifically in the course of soft handover procedures. In the Intra-freq Cells
column is displayed the neighbor list of the currently strongest cell. This list is obtained from System
Information blocks (SIBs).

7.3 Monitoring ANR (Automatic Neighbor Relation) Activity


ANR, Automatic Neighbor Relation detection, is an automated mechanism for adding neighbor cell relations that
are missing in the network. The actual measurements involved in scouting for new neighbor candidates are
delegated to the UEs, which report their findings to the fixed side. On the basis of this data, neighbor lists are then
supplemented as appropriate.

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ANR activity in the network. In this example, the ANR Information window indicates that the UE is told to
report CGI for the cell with PCI 38, and the highlighted event in the Events window shows when this
happens (11:36:41.089). The cell is on the same frequency as the current serving cell (“Intra-frequency
neighbor”).

7.4 Monitoring Voice in UMTS


Below is shown a small selection from the range of presentation windows available for studying GSM and
WCDMA voice calls.

7.4.1 Serving/Active Set + Neighbors WCDMA


The Serving/Active Set + Neighbors WCDMA window lists all members of the active set as well as monitored
(“MN”) and detected (“DN”) neighbors. The strength of each scrambling code is presented in terms of CPICH
Ec/N0 and CPICH RSCP.

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7.4.2 Serving + Neighbors GSM
The Serving + Neighbors GSM window presents the BSIC and ARFCN of the serving cell and of up to 32 of the
strongest neighboring base stations. The window also presents the path loss and cell reselection criteria (C1 and
C2) as well as the GPRS signal strength threshold and cell ranking criteria (C31 and C32). A second version of
this window is also provided where cells are sorted by frequency band.

Serving cell

Neighbors

7.4.3 C/A, C/I (GSM)


These windows show the results of adjacent channel and carrier-to-interference ratio measurements.

Serving

Adjacent

7.5 Monitoring Voice in CDMA

7.5.1 Active/Candidate/Neighbor Sets


The CDMA Active + Cand + Neigh Set window lists all members of the active, candidate and neighbor sets. The
strength of each pilot is presented in terms of Ec/I0.

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7.5.2 Coverage Analysis
In a heavily loaded CDMA system, coverage testing is essential to ensure that voice quality is not being sacrificed
for system capacity. The pilot strength or Ec/I0 and frame error rate are measured to analyze coverage area. The
pilot channel is a good indication of the coverage area because it always broadcasts with a consistent energy.
TEMS™ Investigation can present this indicator as plain text or in a line chart.

Line chart showing CDMA active set member count and Ec/I0 for each member (top subchart), pilot set
Ec/I0 for each pilot set member (middle subchart) and frame error rate (bottom subchart).

7.6 Scanning: LTE

7.6.1 LTE Reference Signal Scan


Reference Signals in LTE are used for channel estimation. The line chart that follows tracks measurements of
Reference Signals. The following quantities are plotted:

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• RSRP – Reference Signal Received Power

• RSRQ – Reference Signal Received Quality. Defined as N × RSRP / RSSI, where N is the number of
resource blocks across which RSSI (Received Signal Strength Indicator) was measured.

Comparing with WCDMA, RSRP is similar to RSCP (Received Signal Code Power) measured on the WCDMA
common pilot, while RSRQ is similar to WCDMA Ec/N0. Therefore (although the details differ slightly between the
technologies), it can be said generally that RSRP measurements tell whether the cell is interference or coverage
limited, while RSRQ measurements give indications of excess interference in unloaded or loaded cells.

LTE Reference Signal scanning. The first two charts show RSRQ and RSRP respectively, summed over all
Tx ports. The third chart shows RSRQ for each Tx port.

The Map window presentation of LTE cell data includes serving cell indication. Cell names and the distance to
each cell are given in analysis windows:

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7.7 Scanning: WCDMA

7.7.1 CPICH and SCH Scanning

7.7.1.1 Presentation in Bar Charts: CPICH Scan


CPICH scan data is presented in the CPICH Scanner bar charts. One predefined bar chart is provided for each
UMTS frequency scanned. The bar chart can also be configured to show all scrambling codes scanned,
independently of frequency.

The bar chart by default presents peak Ec/I0 for each scrambling code found. It can be sorted by scrambling code
(with bars either drawn at fixed code index positions or simply sorted in order of increasing index) or by code
power (increasing or decreasing).

An accompanying status window shows code power parameters and some other parameters associated with
these:

7.7.1.2 Presentation in Line Chart: CPICH Pilot Pollution


The CPICH Scanner line charts (again, one chart is provided for each UMTS frequency) are completely user-
configurable, like other line charts. If desired, scrambling codes from all scanned frequencies can be presented in
the same line chart. The default configuration, however, is as follows:

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Line chart depicting CPICH pilot pollution

The charts present the five strongest scrambling codes on one UMTS frequency: aggregate Ec (top) and
aggregate Ec/I0 (bottom).

The text pane on the left glosses one of the charts at a time.

The text pane on the right shows the CPICH pilot pollution situation.

7.7.1.3 Presentation of Synchronization Channels


The Synch Channel Data window presents Ec and Ec/I0 for code words on the synchronization channels P-SCH
and S-SCH.

7.7.1.4 Missing Neighbor Detection: Optimizing Neighbor Relations 1


If one WCDMA cell which is not defined as a neighbor is found to cause interference with the active connection, it
may be a good idea to include that cell in the neighbor cell list. Then, if the cell in question enters into the active
set, instead of acting as an interferer it will contribute a useful signal (i.e. add to the soft handover gain). Spotting

1 Requires either SIB decoding with scanner or loading of a cell file.

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cells with such properties is referred to as “missing neighbor detection”. An event (based on scanner data)
indicating this situation in WCDMA is provided in TEMS™ Investigation.

Along this route, there are repeated indications of a missing neighbor (the events represented by the
“bars” symbol). Event details are shown for the highlighted event.

While potentially very useful, addition of neighbors must still be done with caution, since a high number of soft
handovers will strain system resources. Also, the distance between the cells must be considered. Cells too far
removed from each other should not have a neighbor relation, since terminals far away from a cell site may cause
severe uplink interference.

7.7.2 CW Scanning
This method scans specified UMTS frequencies, UARFCNs, for a continuous wave (CW) signal. CW
measurements (performed in conjunction with a test transmitter) are suitable for tuning of propagation models and
for site acquisition.

A bar chart displays RSSI for each UARFCN scanned.

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7.7.3 Spectrum Analysis
This method scans the whole spectrum allotted to the cellular technology, or a user-specified segment of it, and
presents RSSI as a function of frequency in the chosen band. Spectrum analysis is particularly useful for spotting
external narrowband interferers, and for verifying the characteristics of the wideband signal. The scan resolution
is adjusted by the user (maximum sample spacing: 5 kHz).

Spectrum scan showing the WCDMA frequency bands used by two different operators.

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7.7.4 BCH Scanning

Output from BCH scanning. System Information Messages are continuously scanned and decoded. These
messages are listed in the Layer 3 Messages window; one has been opened to reveal the contents of
System Information Block 7 (Message Details window). In the WCDMA Finger Info window (see below) are
given the RSCP, Ec/N0 and timing (slot position) of each Rake finger.

7.7.5 Network Scanning


This method searches one or several WCDMA frequency bands for WCDMA carriers (UARFCNs). On each band
the search range can be freely customized. The user also sets Ec/N0 and RSSI thresholds for WCDMA cell
detection.

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7.7.6 Exporting Scan Data to Mentum CellPlanner
CPICH and CW scan data (sections 7.7.1, 7.7.2) can be exported to Mentum CellPlanner (version 6.2.2), where
the data can be used for propagation model tuning or presented in map and status windows.

7.8 Scanning: GSM

7.8.1 Strongest Channels Scan


GSM frequency scans are presented in a bar chart, the basic layout being similar to that of the line chart window.
The bar chart itself is generic and can be configured to show any data, but a predefined GSM scanning chart is
supplied where the appropriate information elements are already in place.

Strongest channels sorted by


decreasing signal strength

Min/max
indicators
All channels scanned

Scanned ARFCNs

For the selected channel it is possible to display real-time min/max indicators keeping track of the range
of signal strength variation for that channel. The two panes at the bottom provide room for a legend (left)
and for user-selected additional data (right), just as in the line chart.

7.8.2 Adjacent Channels Scan


The image that follows shows an adjacent channel scan where channels are scanned in groups of five, each
group consisting of one C0 frequency surrounded by two adjacent channels on each side.

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7.9 Role of Cell Data in Presentations
Cell data enables the following functions in TEMS™ Investigation:

• Drawing of site locations, sector orientations and neighbor relations in the Map window

• Serving cell/active set indication (WCDMA: “Best cell” in active set in Cell_DCH mode)

• Best server indication on the map

• In logfile reports: association of statistics with individual cells; computation of cell ranking based on these
statistics

• Sorting of scrambling codes by the neighbor list in the CPICH Scanner bar chart 2

• Generation of “missing neighbor” event in WCDMA and GSM 2

• Presentation of cell names in status windows and line charts

• Presentation of distance to cell in status windows (LTE, TD-SCDMA)

2 Requires scanner; on the other hand, if the scanner decodes System Information, no cell file is needed.

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7.10 Monitoring of Events and Signaling
Layer 3 messages sent and received by the phone are listed in a message window. Individual messages can be
inspected in unabridged, plain-text format.

All of the phone’s internal reports, used by TEMS™ Investigation to generate views, graphs, statistical
summaries and events, are presented in the Mode Reports browser. Double-clicking a report will launch
an associated decode window, showing the parameters in plain English.

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8 KPI Reporting
TEMS™ Investigation logfiles can be processed into a KPI report, which presents familiar KPIs for voice and data
services in a Microsoft Excel workbook. The report is continuously updated with new logfiles as they are recorded.
The KPI reporting function gives drive testers real-time access to KPI statistics in the field, enabling them to
assess results instantly, before they are uploaded and processed into official KPI reports.

A fundamental and pervasive feature of the KPI report is that it compares operators in terms of each computed
metric. Below is an example (actual operator names blurred):

Each graph in the KPI report comes with a set of filters that let you narrow the data set for which the KPIs are
displayed. The image below shows some examples of filters.

In the report are also listed all logfiles that contributed to the KPI statistics. You can open a contributing logfile in
TEMS™ Investigation to drill down into the drive test data.

Accompanying the KPI report is a Map report, which plots events related to service execution on a zoomable
world map. Here, too, you can identify contributing logfiles by clicking event markers.

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9 Logfile Reading Capabilities
TEMS™ Investigation is capable of loading logfiles from previous versions of the product as well as a range of
other sources. It is worth underlining that all these files can be loaded and their contents analyzed on-the-fly in
TEMS™ Investigation, without the need for any awkward import or conversion procedure.

The TEMS™ Investigation application can load logfiles from the following TEMS products:

Current TEMS Product Versions

• TEMS™ Investigation 14.x and later (*.trp)

• TEMS Pocket 12.3 and later (*.trp)

• TEMS Voyager 1.x and later (*.trp)

• TEMS Sense 1.x and later (*.trp)

• TEMS Paragon 1.x and later (*.trp)

• TEMS Automatic 9.1 and later (*.trp)

• TEMS Symphony 7.x

TEMS™ Investigation can also load the following:

• MDM logfiles from Qualcomm chipset based devices

10 Logfile Export
Logfiles can be converted to plain-text (ASCII) files with tab-separated columns, conveniently viewed with a
spreadsheet program. Logfiles can also be exported in formats that are compatible with MapInfo, or ArcView. IP
protocol data can be exported in Pcap format. The export can optionally be done from a Windows command
prompt and can then be scheduled using the generic Windows scheduling functions.

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11 Supported Cellular System Versions
For information on the capabilities of individual connectable devices, see chapter 12.

11.1 GSM/WCDMA/LTE
TEMS™ Investigation supports a wide range of GSM/GPRS/EGPRS, WCDMA/HSPA and LTE bands, this is the
current list, but it may change between releases while adding support for new devices:

• GSM/GPRS/EGPRS:

• GSM 850 MHz • GSM 1800 MHz

• GSM E-900 MHz • GSM 1900 MHz

• WCDMA/HSPA:

• Band 1 (2100 MHz) • Band 6 (800 MHz)

• Band 2 (1900 MHz) • Band 8 (900 MHz)

• Band 3 (1800 MHz) • Band 9 (1700 MHz)

• Band 4 (2100 MHz AWS) • Band 11 (1500 MHz)

• Band 5 (850 MHz)

• LTE (with R&S TSMW, any LTE band can be scanned):

• LTE Band 1 (2100 MHz) • LTE Band 29 (700 MHz)

• LTE Band 2 (1900 MHz) • LTE Band 30 (2300 MHz)

• LTE Band 3 (1800 MHz) • LTE Band 38 (2600 MHz)

• LTE Band 4 (2100 MHz AWS) • LTE Band 39 (1900 MHz)

• LTE Band 5 (850 MHz) • LTE Band 40 (2300–2400 MHz)

• LTE Band 7 (2600 MHz) • LTE Band 41 (2500–2700 MHz)

• LTE Band 8 (900 MHz) • LTE Band 48 (3550–3700 MHz)

• LTE Band 12 (700 MHz) • LTE Band 50 (1432–1517 MHz)

• LTE Band 13 (700 MHz) • LTE Band 51 (1427–1432 MHz)

• LTE Band 14 (700 MHz) • LTE Band EU-72DL (461–466 MHz)

• LTE Band 17 (700 MHz) • LTE Band EU-72UL (451–456 MHz)

• LTE Band 20 (800 MHz) • LTE Band EU-74DL (1475–1518 MHz)

• LTE Band 25 (1900 MHz) • LTE Band EU-74UL (1427–1470 MHz)

• LTE Band 26 (850 MHz) • LTE Band EU-75DL-CA (1432–1517 MHz)

• LTE Band 28 (700 MHz) • LTE Band EU-76DL-CA (1427–1432 MHz)

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11.2 TD-SCDMA
The TD-SCDMA 2010–2025 MHz band is supported.

11.3 CDMA
CDMA standards are supported by TEMS™ Investigation as follows:

• cdmaOne (IS-95)

• cdma2000 (IS-2000)/EV-DO (IS-856) Rel. 0/Rev. A/Rev. B

on the 450, 800 and 1900 MHz bands.

12 Connectable Equipment

12.1 Phones, Data Cards and Scanners connectable to TEMS™ Investigation


This section lists a selection of newer devices connectable TEMS™ Investigation. For a complete list of
connectable devices, please refer to the Connectable Device List found on the GLS web portal or in the online
User Manual.

12.1.1 Phones and Data Cards


• Apple iPhone 7/7 Plus (A1778, A1784), iPhone 8/8 Plus (A1863, A1864, A1897, A1905), iPhone X (A1902,
A1901, A1865), iPhone XS, XS Max, XR

• Bittium Though Mobile SD-41

• Essential Phone PH-1

• HTC M10h, U11

• LG V30 H932

• Motorola Moto G5s XT1791

• Samsung Galaxy Note 5 SM-N920I

• Samsung Galaxy S9 SM-G960/965 F/U/0/W

• Samsung Galaxy S8 SM-G950/955 A/T/V/P/F/FD/R4/U/W

• Samsung Galaxy S7 Edge SM-G9350

• Samsung Galaxy S7 SM-G930A, SM-G930F, SM-G930P, SM-G930T,


SM-G930V, SM-G930R4, SM-G9308

• Samsung Galaxy S6 SM-G920F, SM-G920I

• Samsung Galaxy S6 Edge+ SM-G928P

• Samsung Galaxy A5 SM-A500G

• Sierra Wireless EM7565 (air interface)

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• Sony Xperia XZ2 H8216, XP Premium G8141/G8142, XZ1 701SO, XZ F8331, X Performance F8131, Z5
E6653

12.1.2 IoT Devices


• ElSys ELT-1 (LoRa)

• Qualcomm MTP9206 (LTE-M and LTE-NB) development kit

• Longsung A9500 (LTE-M and LTE-NB) development kit

• Quectel BG96 (LTE-M and LTE-NB) development kit

• Quectel BC95 (Neul, LTE-NB) development kit

• SIMCom SIM7000C (LTE-M and LTE-NB) development kit

• Seiko MJ-J100 (LTE-M and LTE-NB) boxed device (for Japan only)

• Exelonix/Ublox SARA-R410M (LTE-M and LTE-NB) module

• Exelonix NB|USB/DESK N211 (LTE-M and LTE-NB) USB modem

12.1.3 Scanners

12.1.3.1 PCTEL

• PCTEL SeeGull EXflex: LTE (FDD/TDD), WCDMA, GSM; CDMA 1x, EV-DO; TD-SCDMA

• PCTEL SeeGull IBflex: LTE (FDD/TDD), NR 5G, NB-IoT, WCDMA, GSM; CDMA 1x, EV-DO; TD-SCDMA

• PCTEL SeeGull IBflex Lite: LTE (FDD/TDD), NB-IoT, WCDMA, GSM; CDMA 1x, EV-DO; TD-SCDMA

• PCTEL SeeGull MXflex: LTE (FDD/TDD), WCDMA, GSM; CDMA 1x, EV-DO; TD-SCDMA

• PCTEL SeeGull HBflex: LTE (FDD/TDD), NR 5G, WCDMA, GSM; CDMA 1x, EV-DO; TD-SCDMA

12.1.3.2 Rohde & Schwarz

• R&S TSMW Universal Network Analyzer

• LTE technology (FDD/TDD)

• UMTS technology

• R&S TSME

• LTE (FDD/TDD)

• LTE Layer 3 decoding

• WCDMA CPICH scan

• GSM scanning

• Spectrum Analysis

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12.2 Apple iPhone: “The new deal”
Testing with Apple iPhones are available for all customers. The iPhone XS, XS
Max, XR, X and 8/8 Plus offers testing capabilities and control functions, including
scriptable data service testing, manual control functions and logging. The iPhones
comes with an iOS version that enables it for use with TEMS products for all
customers.

• Manual control functions:

• RAT Lock (LTE, WCDMA, GSM)

• Band lock

• Data Services

• Email, SMS, Ping

• TCP, UDP, FTP, HTTP, WAP

• PS Attach, PS Detach

• Video streaming, YouTube testing

• For more specified information on supported IE’s, please refer to the User Manual.

• VoLTE on selected models (SIP)*

• VoWIFI on selected models (SIP)*

• AQM with ACU R2 (iPhone 8/X)

• Connect license: Apple A

* CDMA capable models

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12.3 Control Function Use Cases: Xperia Models vs. Others

12.3.1 GSM Control Functions


TEMS,
Other
Xperia
GSM ARFCN Lock – Use Cases Qualcomm
X Performance
Devices3
F8131
GSM idle mode
Force reselection to ARFCN  No
Stay on ARFCN  No
GSM dedicated mode
Force handover to ARFCN  No
Stay on ARFCN  No
General
Maximum number of ARFCNs No limit N/A
Use function without restarting phone  
Automate usage via scripts  
Interleave with other control functions  No
Control in real time  

3The availability and scope of control functionality are device-dependent and may vary between devices,
versions, and providers. This remark applies to all tables in section 11.22.

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12.4 Comparison of Cell and Carrier Lock Capabilities
TEMS, TEMS,
TEMS, Qualcomm- Shannon-
Sony based based
Cell and Carrier Lock – Use Cases
Xperia devices with devices with
Z5 E6653 cell lock cell lock
functionality4 functionality4
WCDMA idle mode
Force reselection to cell  No 
Force reselection to UARFCN  No 
Stay on cell  No 
Lock on UARFCN   
Prevent reselection to cell No No No
Prevent reselection to UARFCN No No No
WCDMA dedicated mode (Cell DCH)
Force handover to cell No No No
Force handover to UARFCN No No No
Stay on cell   
Lock on UARFCN   
Prevent handover to cell No No No
Prevent handover to UARFCN No No No
LTE idle mode
Force reselection to EARFCN   
Stay on EARFCN   
Lock on PCI   
LTE connected mode
Stay on EARFCN   
Lock on PCI   
General
Maximum number of cells 1 1 1
Maximum number of UARFCNs/EARFCNs 1 1 1
Use function without restarting device   
Automate usage via scripts   
Interleave with other control functions   
Control in real time   

4The availability and scope of control functionality are device-dependent and may vary between devices,
versions, and providers. This remark applies to all tables in this section.

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12.5 Scanning Support by Device
The tables in this section show what scanning methods are supported with various scanning-capable devices
connected to TEMS™ Investigation. 5

12.5.1 GSM

SeeGull

TSMW
PCTEL
SRU

R&S
Scanning Capability/Device

RSSI scan, static ARFCN set   


RSSI: BSIC decoding   
RSSI: C/I measurement  
RSSI: Sys Info (Layer 3) decoding  
Spectrum analysis  

12.5.2 WCDMA
MX(flex),
EX(flex)

Venture
TSMW
PCTEL

PCTEL

IBflex
SRU

R&S

Scanning Capability/Device

CPICH scan, static SC set  


CPICH, Top N     
CPICH: SIB (Layer 3) decoding, continuous    
CPICH: SIB (Layer 3) decoding, snapshot 
CPICH: P-SCH + S-SCH    
CPICH: No. of UARFCNs 12 24 24 12 16
SCH timeslot scan
RSSI scan  
Spectrum analysis   
Network scan  EXflex 

5 The devices themselves may possess further scanning capabilities currently not made use of by TEMS
Investigation.

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12.5.3 LTE

MX(flex), IBflex,

Transcom
EX(flex)

Venture
PCTEL

PCTEL

HBflex

TSMW
R&S
Scanning Capability/Device

Signal scan     
Signal scan, MIMO multiple Tx     
Signal scan, MIMO multiple Rx  
Signal scan, System Information 6   
RSSI scan   
Spectrum analysis    
Enhanced power scan  
Network scan EXflex 
Network scan NB-IoT IBflex
IBflex
5G NR scanning
HBflex

12.5.4 TD-SCDMA
SeeGull
PCTEL

Scanning Capability/Device

Pilot scan 
RSSI scan 

12.5.5 CDMA
MX(fiex), IBflex
EX, EXflex
PCTEL

PCTEL

Scanning Capability/Device

PN scan  
Code domain scan 
RSSI scan  
Narrowband interference scan 
Spectrum analysis  
6 EXflex only.

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12.6 GPS Devices
TEMS™ Investigation supports the NMEA-0183 GPS protocol. Some other GPS units using a different protocol
are also compatible with TEMS™ Investigation.

This is the full list of recommended stand-alone GPS units:

• Garmin 10 Mobile Bluetooth (NMEA-0183)

• Garmin 12XL (NMEA-0183)

• Garmin 18 USB

• Garmin 18x USB

• Garmin 35 (NMEA-0183)

• Garmin 60 CSx USB

• Garmin GLO (Bluetooth)

• GlobalSat BT-359 (NMEA-0183)

• GlobalSat BT-368 (NMEA-0183)

• GlobalSat BU-303 (NMEA-0183)

• GlobalSat BU-353 S4 (NMEA-0183)

• Holux GPSlim 236 (NMEA-HS; Bluetooth or USB)

• Magnetti Marelli RoutePlanner NAV200

• Nokia LD-3W Bluetooth (NMEA-0183)

• Sanav GM-44 (NMEA-0183)

• Sanav GM-158 (NMEA-0183)

GPS units integrated into other supported devices:

• GPS built into PCTEL scanners (non-NMEA)

• GPS built into Rohde & Schwarz TSMW scanners (NMEA-0183)

• U-blox GPS built into ACU R2 (NMEA-0183)

TEMS Investigation can also make use of the localization service built in to an Android smartphone making it
possible to use the mobile network or Wi-Fi for positioning.

12.7 Accessories
In addition to the standard packages, the following optional items can be delivered:

• GPS units

• Equipment cases

• Indoor backpack including battery solution

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The indoor backpack contains everything needed to operate phones and scanners in indoor and pedestrian
environments. The backpack comes in two sizes, of which the larger accommodates both phones and a scanner,
while the smaller is intended for phones only.

Please contact Infovista for further information on the available accessories.

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13 Hardware and Software Requirements

13.1 Hardware and Software Requirements for TEMS™ Investigation Application


TEMS™ Investigation is designed to run on a standard PC and interfaces with the connected devices mainly
through USB or serial ports.

Processor and RAM requirements are strongly dependent on what external devices are connected and what
tasks they perform. The recommended minimum configuration is: Pentium T7200 or AMD TL-58 class CPU with
dedicated graphics card, preferably from ATI or nVidia; 1 GB RAM. Please note that it is not advisable to collect
data with more than one device, or to collect data in an LTE or HSPA network, using this configuration. A
dedicated graphics card is absolutely required for such more demanding tests.

Windows Experience Index (WEI) scores should meet the following requirements:

• Minimum configuration: CPU > 4.5 and Graphics > 3.0. These are the minimum requirements for doing data
collection with TEMS™ Investigation.

• Maximum configuration: CPU > 5.2 and all scores > 4.0. These are the requirements for maintaining:

• (GSM, WCDMA Rel. 99 and CDMA/EV-DO) Up to six concurrent voice calls or up to four concurrent data
service sessions.

• (HSPA, LTE) A maximum of four concurrent data service sessions. Limitations apply according to device
driver performance and the data rates attained in the network. Note also that the NDIS driver
implementation for some devices might limit the number of data service sessions to only one.

LTE data service testing at high throughput rates (above 50 Mbit/s) with a Qualcomm chipset based device
requires a very powerful PC processor, for example a second-generation Intel Core i5 or comparable Intel Core
i7.

For testing with a large array of connected devices (for example, 6–8 devices plus GPS), an Intel Core i7-
nnnQM/XM, Intel Core i7-2nnnQM/XM, or equivalent processor is necessary.

13.1.1 Other Hardware Requirements


• One USB port for each user terminal

• One USB port for each USB scanner

• USB port, Bluetooth port, or serial port for GPS

• Ethernet port for scanners requiring this

• ExpressCard/34 slot or PC Card slot for any data card user terminals

• Sound card and loudspeakers for event audio indications

13.1.2 Software Requirements


• .NET Framework version 4.7.1 (included in TEMS™ Investigation installation package)

• Microsoft Network Monitor (NetMon), used as IP sniffer (installed along with TEMS™ Investigation)

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• Internet Explorer 8 or later required for Report Generator and online help

• Internet Explorer 9 required for HTTP download testing with Internet Explorer and for HTTP streaming using
PC-based client

• Adobe Flash Player required for streaming over HTTP using PC-based client

• Android 4.2 or later required for streaming over HTTP using on-device client (for older Android versions,
YouTube app version 5.3.24 is required)

• Android Chrome Shell required for streaming over HTTP with PEVQ-S using on-device browser

• SQL Server 2012 or 2014 required (Express edition sufficient) for KPI report generation

• Microsoft Excel 2013 required to view KPI reports; Power View plugin also needed for Map report

13.1.3 Supported Operating Systems


• Windows 10

• Windows 8 Pro

• Windows 7 with Service Pack 1 (x86, x64)

All the latest Windows updates should always be installed.

Supported languages are English (U.S.), Chinese (simplified characters), and Japanese.

13.2 Hardware and Software Requirements for CallGenerator


One of the setups for audio quality measurement (AQM) involves the use of a CallGenerator: see section 6.4.1.
Requirements on the machine hosting a CallGenerator are as follows:

• 1.6 GHz processor, 1 GB RAM

• 2.7 GB free space on disk

• Free full-length PCI Express or PCI slot for installing the Dialogic card. For PCI, an adjacent PCI slot must
also be free (otherwise there is not enough room for the circuitry on the card).

• Windows Server 2008 (64-bit version)

13.3 Requirements for TEMS UDP Server Software


UDP testing makes use of TEMS software installed on the PC that functions as UDP server. This PC needs to
have one of the following operating systems installed: Windows Server 2008, Windows Server 2003 or
Windows 7.

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14 Note on TEMS™ Investigation Editions
Please note that the TEMS™ Investigation product exists in various editions, all of which are covered by the
present document but are not differentiated here. This means that descriptions of functionality and external device
compatibility are not necessarily applicable in every single respect to the TEMS™ Investigation edition you have
purchased. Any restrictions that apply to your edition are indicated in the Release Note included in the delivery.

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