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Work System PDF

The document summarizes Steven Alter's revisions to his original Work System Framework. The revised framework includes three additional elements - Environment, Strategies, and Infrastructure. It also includes explicit links between tools used by participants and includes consideration of factors outside the work system that influence it, such as relevant environment, resources, and strategies. The original framework was better for broad analysis, while the revised version supports more detailed analysis.

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Kristine
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113 views1 page

Work System PDF

The document summarizes Steven Alter's revisions to his original Work System Framework. The revised framework includes three additional elements - Environment, Strategies, and Infrastructure. It also includes explicit links between tools used by participants and includes consideration of factors outside the work system that influence it, such as relevant environment, resources, and strategies. The original framework was better for broad analysis, while the revised version supports more detailed analysis.

Uploaded by

Kristine
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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WORK SYSTEM FRAMEWORK BY STEVEN ALTER

OLD REVISED

● Implements six work elements: ● Implements nine work elements:


Customers, Products/Services, Customers, Products/Services,
Processes and Activities, Participants, Processes and Activities,
Information, and Technology. Participants, Information,
Technology, Environment, Strategies,
and Infrastructure.

● Does not include an explicit link ● Includes an explicit link between


between participants and specific tools participants and specific tools that
that they use to perform activities they use to perform activities within a
within a work system. work system.

● More adequate for broad-brush work ● Designed to support more detailed


system thinking done by most analysis which is closer to the kind of
business professionals. analysis and design done by IT
professionals.

● Does not include the relevant ● Includes the relevant organizational,


organizational, cultural, competitive, cultural, competitive, technical,
technical, regulatory, and demographic regulatory, and demographic
environment within which the system environment within which the system
operates, and that affects the work operates, and that affects the work
system’s effectiveness and efficiency. system’s effectiveness and efficiency.

● Does not include relevant human, ● Include relevant human, information,


information, and technical resources and technical resources that are used
that are used by the work system but by the work system but are managed
are managed outside of it and are outside of it and are shared with other
shared with other work systems. work systems.

● Does not include strategies that ● Includes strategies that relevant to a


relevant to a work system such as work system such as enterprise
enterprise strategy, department strategy, department strategy, and
strategy, and work system strategy. work system strategy.

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