Manual for EMOTIONAL INTELLIGENCE SCALE EIS-sans Dr. Arun Kumar Singh Professor and Former Head University Department of Psychology Patna University PATNA (Bihar) & Dr. Shruti Narain Department of Psychology Paina Women's College PATNA (Bihar) Estd, 1971 '@:(0562) 2464926 NATIONAL PSYCHOLOGICAL CORPORATION 4/230, KACHER! GHAT, AGRA-282 004 (INDIA)INTRODUCTION Emotional intelligence refers to the mental processes involved in the recognition, Use, understanding, and management of one’s and others’ emotional state required in solving problems and regulating behavior (Ciccarelli & Meyer, 2006). Itis the ability to monitor one's own and others emotions, to discriminate among them and to use the information to guide one's thinking and actions (Mayer and Salovey, 1997; 1990). Emotional intelligence includes traits like self-awareness, social deftness, and the ability to delay gratification, to be optimistic in the face of adversity, to channel strong ‘emotions and to show empathy towards others. ‘The term Emotional Intelligence appeared in a series of academic articles authored by Mayer and Salovey (1990, 1993, and 1995). Their first article presented the first model of emotional intelligence. As a resuit of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the esearch on the topic continued to gain momentum, but it wasnt until the publication of Goleman’s (1995) best seller “Emotional Inteligence: Why It Can Matter More Than 1Q'that the term became widely popularized and entered the mainstream. He argues in his book that IQ contributes only about 20% to success in life, and other forces contribute to the rest. After extensive review of literature, following four cimensions were finally included in constructing this scale, Their brief description is given below: (2) Understanding emotions-An individual's capacity to identify emotions in ‘one's and others’ physical states, feelings, and thoughts. (b) Understanding motivation-A high achievement drive together with the tendency to be optimistic and take initiative, (c) Empathy—Ability to identify oneself mentally with othors and to understand a person or thing accurately and read how other people feel, understand their perspec- tives, develop others, leverage diversity, read the mood of a group, discern political realities anda tendency to take an interest in the lives of others. (d) Handling relations~To be able to manage and handée relations with others ina better way. This Emotional intelligence Scale is meant for use from 12 years and above of age. tem Analysis : Originally, 80 items were written and submitted to a group of language experts Who made necessary corrections and motifications. Subsequently, they were submit-{ed t6 a group of experts (collage ieachers) of psychology tor Sxpressing thelr judg- ment about the suitability of the contents of the items. Out of the 80 items, 52 reached ‘common consensus. Then the scale was administered on 200 adolescents and scores ‘were obtained. The response was to be given in oithar 'Yes' or 'No’, Ascore.of +1 and. was given. The answers of those items which tallied with the answers given in the scoring key were given a score of +1, If they didn't tally, they were given a score of zero. The response of the subjects on each item was scored and a total score was ‘obtained. Following it, tem analysis was done by using Point-biserial correlation (Singh, 2013). Out of the 52 items, only 31 items was found significant, some at .01 and others at 05 level. Finally a set of those 31 items were retained for El Scale. About 7- Bitems were selected for each diemension. TABLE 1, Division of the items Ng Division of tems Serialwise Item No. | Total [ 1. | Understanding emotions 5, 15, 18 and 28 4 [i | Understanding motivation | 3, 7,9, 12, 16, 19, 20and2i_| wi. | Empathy 6,8, 10,13, 17, 28,25, 26,29an031 | 10 W | Handling relations 1,2,4,11, 14,2224 27 and 30 | 8 Total 31 inter-dimension correlations were also calculated, which were found to be suf ciently owrand not significant. Instructions For smooth administration of El scale clear instructions was printed at the top of the first page. The examinees read the instruction carefully and if there was any Confusion, they were asked to clarity It by raising thelr hands. Each examinee was attended very carefully. There was no fixed time limit as such. However, it generally took about 10 to 15 minutes in its completion. Scoring : ‘The answers of those items which talied with the answers given in the scoring key were given a score of +1. If they didn't tally, they were given a score of zero, The scoring key is provided in Table 2.5, 15, 18, 28 4 4 37,9, 12, 18, 19 6 8 20.21 2 TH | Empathy Postive | 6,8) 10,23 25 26, 28, 37 a 10 ‘Negative | 13.17 2 W. | Hanaiing ~[_ Postive | 1,24, 11, 14,22, 24,27, 50 2 ° relations: ‘Negative | — = Total ity was calculated, by administrating the test on the same ‘sample (N = 100) with a gap of fortnight. It was found to be 0.86 alpha coefficients, \which was significant at 01 level. The present scele was correlated against the Emotional Intelligence Scale developed by Hyde, Pethe and Dhar (2001). The concurrent validity was found tobe 0.86, which was significant at .01 level. For this purpose, both scales had been administered on the same sample (N = 100). Norms : Percentile norms for Emotional intelligence Scale have been developed. For this purpose, the scale was administered on a larger sample of N = 500.in which the subjects from both sexes participated. Percentile norms for both groups (Male, N = 230; Female, N = 270) were developed separately as there t-ratios were found tobe significant (cf Table 3 and 4.)8 | Manual for ETS-sans TABLE 3 Percentile of Males Percentile Score Point Integral Score P,, 26.20 Ei Py 24-86 25 23:05 24 oe Poe 21-46 22 Peo 19.97 20 Pay 18.61 19 ee 17:31 18 Py 16.16 7 Poy 1527 16 Bye 14:38 15Percentile of Females Pay 24.65 25 Ps 23-69 24 Poy 22.72 23 Pos 21-50 22 P,. 20:19 21 Bas 18.98 19 P., 15.98 16 Qualitative Interpretation ‘The obtained final score on Emotional Intelligence Scale can also be qualitatively interpreted with the help of following Table § : Qualitative Interpretation of Emotional Intelligence Scale Scores Range of Score TABLE 5 Interpretation 20 or less Low Emotional intelligence 21 to.26 Average Emotional Intelligence 27 and above High Emotional intelligence8 | Manual for EZS-savs REFERENCES Ciccarelli, S.£. and Meyer, GE, (2006). Psychology. Prentice Hall Higher Education. Goleman, D. (1995). Emotional intelligonce—Why It Can Matter More Than IQ ?. New York: Bantam Books. Hyde, Pethe and Dhar (2001). Emotional intelligence Scale. Agra : National Psycho- logical Corporation. Mayer, J.D., and Salovey, P. (1993). The intelligence of emotional intelligence. Intel- gence, 17(4), 433-442. ‘Mayer, J. D. and Salovey, P. (1995). Emotional intelligence and the construction and regulation of feelings. Applied & Preventive Psychology, 4(8), 197-208. Mayer, J. D.,and Salovey, P. (1997). What is emotional inteligence ? In P. Salovey & D. Sluyter (Eds.) Emotional development and emotional inteligence : Implica- tions for éducators, 3-31, New York : Basic Books, ‘Salovey, P. and Mayer, J. D. (1990). Emotional intelligence. imagination, Cognition & Personality, 9, 185-211. Singh, A. K. (2013). Tests, Measurements and Research Methods in Behavioural Sciences. Patna : Bharti Bhawan Publishers & Distributors. (© aia. 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