You should be using Electronic Documentation (EDOC) to

support this product.

This pdf version of the Service Manual was made available at product launch
until the EDOC was ready to be delivered but will not be updated/supported in
the future.

We strongly recommend you transition to EDOC at your earliest opportunity.

• You must first have Portable Work Station (PWS) software loaded, which
enables the use of Searchlite/Eureka and EDOC. The Windows 7 and
Windows 10 versions of PWS are available in GSN library 16162.
• Once PWS software has been installed, you can request EDOC for products
that you are trained on by accessing this link (login required). The form will
look like the example below. Scroll down to find and select your product, or
type the product into the Other training field, which is farther down on the
page.
VersaLink B600/B610 Printer and B605/B615 Multifunction Printer
Service Manual
July 2018

VersaLink B600/B610 Printer and ®

B605/B615 Multifunction Printer

Service Manual
Xerox Internal-Use Only
Xerox® VersaLink® B600 Family MFP

Service Documentation

Xerox® VersaLink® B600 Family MFP Service Manual

705P01394

Revised BUS Update: 9 July 2018

08/2017

NOTICE: All service documentation is supplied to Xerox external customers for informational
purposes only. Xerox service documentation is intended for use by certified, product trained
service personnel only. Xerox does not warrant or represent that such documentation is com-
plete, nor does Xerox represent or warrant that it will notify or provide to such customer any
future changes to this documentation. Customer performed service of equipment, or modules,
components or parts of such equipment may affect the warranty offered by Xerox with respect
to such equipment. You should consult the applicable warranty for its terms regarding customer
or third party provided service. If the customer services such equipment, modules, compo-
nents or parts thereof, the customer releases Xerox from any and all liability for the customer
actions, and the customer agrees to indemnify, defend and hold Xerox harmless from any third
party claims which arise directly or indirectly from such service.

Prepared by Content Development & Language Services – North America

800 Phillips Road, Building 0218-01A

Webster, New York 14580

ISO9001 and ISO27001 Certified

Copyright © 2017 by Xerox Corporation. All rights reserved. Xerox® and all product names and
number names are trademarks of the XEROX CORPORATION. Printed in the USA.

***Xerox Private Data***

All service documentation is supplied to Xerox external customers for informational purposes
only. Xerox service documentation is intended for use by certified, product-trained service per-
sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer
any future change to this documentation. Customer performed service of equipment, or mod-
ules, components, or parts of such equipment may affect whether Xerox is responsible to fix
machine defects under the warranty offered by Xerox with respect to such equipment. You
should consult the applicable warranty for its terms regarding customer or third-party provided
service.

Xerox

Preliminary Working Document 0/0/00 Section Name

No Product Name Assigned ?-1
Section Name 0/0/00 Preliminary Working Document
?-2 No Product Name Assigned
 Introduction
About This Manual .......................................................................................................... iii
How To Use This Manual ................................................................................................ iii
Change History ............................................................................................................... iv
Service Safety Summary................................................................................................. v
Symbols Used on the Product......................................................................................... viii
Voltage Measurement and Specifications....................................................................... ix
Health and Safety Incident Reporting ............................................................................. ix
Regulatory Specifications................................................................................................ x
Translation of Warnings .................................................................................................. xi
Technical Support Information ........................................................................................ xiv

Revised BUS Update: 9 July 2018 08/2017 Introduction

Xerox® VersaLink® B600 Family MFP i
Introduction 08/2017 Revised BUS Update: 9 July 2018
ii Xerox® VersaLink® B600 Family MFP
About This Manual How To Use This Manual
The Xerox® VersaLink® B600/605/610/615 MFP_MFP-Tall and SFP Printer Service Manual is Always start with the Service Call Procedures, Section 1. Perform Initial Actions and verify the
part of a multinational service documentation system delivered in the standard Xerox EDOC problem, then follow the directions given.
service manual format. This manual is the primary document used for diagnosing, repairing,
maintaining, and troubleshooting these systems. The Service Manual is the controlling publica- How to Differentiate Between Machine Variants
tion for a service call. To ensure product understanding, complete the Xerox Service Training
The machines will be identified in this manual by the model identifier: VersaLink® B600/605/
Program for this printer. 610/615 MFP_Tall.

Organization • VersaLink B600 Printer (SFP) (Low Speed)

Section titles and the information contained in each is presented in the following paragraphs: • VersaLink B605 Multifunction Printer (MFP) (Low Speed)
• VersaLink B610 Printer (SPF) (High Speed)
Section 1 Service Call Procedures
• VersaLink B615 Multifunction Printer (MFP) (High Speed)
This section is used to start and complete a service call. The procedures in this section will
either direct you to a Repair Analysis Procedure (RAP), or identify a faulty component or sub- • VersaLink B615 Multifunction Printer (MFP) - Tall (High Speed with acc. opening)
assembly. When a procedure, parts list description or other reference is unique amongst different models
of machine, the appropriate model designator is indicated. Any artwork is also specific. The
Section 2 Status Indicator Repair Analysis Procedures VersaLink® B600/B605/B610/B615/B615_Tall printer models may also be referred to as SFP,
This section contains the Repair Analysis Procedures (RAPs) and checkouts necessary to MFP Std. and MFP_Tall respectively.
diagnose, isolate and repair faults other than image quality faults.
NOTE: This manual services all configurations of the machine. Ignore references to options
Section 3 Image Quality not installed on the machine.

This section contains the Image Quality Repair Analysis Procedures (IQ RAPs), checkouts and Warnings, Cautions and Notes
setup procedures necessary to diagnose, isolate and repair image quality faults.
WARNING
Section 4 Repairs/Adjustments A warning is used whenever an operating or maintenance procedure, practice, condi-
This section contains the instructions for removal, replacement, and adjustment of parts. tion or statement, if not strictly observed, could result in personal injury.
A translated version of all warnings is in Translation of Warnings.
Section 5 Parts List
CAUTION
This section contains the illustrated spare parts list. Any part that is spared or that must be
removed to access a spared part is illustrated. A caution is used whenever an operation or maintenance procedure, practice, condition or
statement, if not strictly observed, could result in damage to the equipment.
Section 6 General Procedures / Information NOTE: A note appears to highlight a procedure, practice, condition or statement.
This section contains all other procedures, product specifications and general information.
Service Acronyms
Section 7 Wiring Data While using this service documentation, you may encounter acronyms that are unfamiliar.
This section contains the wiring diagrams.
To find definitions for Xerox acronyms, go to the following page in your web browser, then enter
Section 8 Principles of Operation the acronym and click Search:
This section contains details of printer operation and component locations.
https://open.xerox.com/Services/acronym
Component Names
Names of parts that appear in the disassembly procedures may not be exactly the same as the
names that appear on the part or listed in the Parts List. For example; a part called the Regis-
tration Chute Assembly may appear on the Parts List as Assembly, Chute REGI.

Revised BUS Update: 9 July 2018 08/2017 Introduction

Xerox® VersaLink® B600 Family MFP iii About This Manual, How To Use This Manual
Change History • 133-710 Tray Select Fail RAP
This page gives information on major changes to the service manual. Go to the relevant • OF 1 Unusual Noises RAP
update. • OF 2 Blank UI RAP
• OF 3 POST Fault Codes (LED) Complete RAP
• BUS Update July 2018 • IQ1 Image Quality Entry
BUS Update July 2018 • IQ2 Light or Undertoned Print
The following procedures are updated: • IQ3 Blank Print RAP
• SCP 7 Configurations and Options • IQ4 Smeared/Unfused Image
• Troubleshooting Overview • IQ5 Random Spots
• 025-596, 025-597 HDD Diagnostics RAP • IQ6 Bead Carry-Out
• 026-710 S/MIME Unsupported Cipher RAP • IQ7 Cross Process Banding
• 026-711 Multi-Page File Size RAP • IQ8 In-Process Lines Streaks
• 027-741 Template Server Connect Fail RAP • IQ9 Cyclic Dots / Line
• 027-742 HDD File System Full RAP • IQ10 Vertical Deletions
• 033-523 and 033-546 Line Not Connected RAP • IQ11 Horizontal Banding
• 033-530 DTMF Illegal Procedure RAP • IQ12 Banding (Blurred in horizontal direction)
• 042-348 Over Temperature Detect Fail RAP • IQ13 Diagonal Banding
• 045-311 Controller Communication Fail RAP • IQ14 Uneven Density
• 045-371 LPH DL Fail MULT RAP • IQ15 Residual Image (Ghosting)
• 047-216 Finisher Comm Fail RAP • IQ16 High Background on Prints
• 071-101 Paper Jam in Tray1 RAP • IQ17 Jagged/ Blurry Text and Image
• 075-100 JAM in Bypass Tray RAP • IQ18 Wrinkled or Creased
• 077-101 Paper Jam RAP • IQ19 Leading Edge Paper Damage
• 077-104 Exit Sensor Off Jam RAP • IQ20 Incorrect Image Position or Margins
• 077-123 Registration Sensor Jam (Duplex) RAP • IQ21 Images are Skewed
• 077-322 Option Comm Fail RAP • IQ22 Registration is out of Alignment
• 077-909 Paper Jam RAP • IQ23 Skew Check
• 089-623 to 089-679 LED Offset Correction Error RAP • IQ24 Registration Check
• 091-313, 091-402, 091-480 to 482, 091-913 to 929 Drum/CRUM RAP • REP 1.1 UI Console Assembly (Control Panel) (MFP)
• 093-912 Toner Cartridge Empty (K) RAP • REP 1.2 UI Inner Cover (MFP)
• 093-913 to 093-939 and 096-918 CRUM Error RAP • REP 1.3 UI Frame Cover (MFP)
• 099-396 to 099-399 Fuser Temperature Fault RAP • REP 1.4 UI Harness
• 116-382 ABL Initialize Fail RAP • REP 1.5 UI Access Door (MFP)
• 116-383 PIT Lib Failure RAP • REP 1.6 UI Console Assembly (SFP)
• 116-396 RAPS140 Self Test Fail RA • REP 1.7 UI Inner Cover (SFP)
• 124-315, 317, 355 DC132 Error 02, 04 and 14 RAP • REP 1.8 UI Harness (SFP)
• 124-319 DC132 Error 08 RAP • REP 1.9 UI Access Door (SFP)
• 124-323 DC132 06 RAP • REP 2.1 LPH Mono Head Assembly
• 124-341, 351, 361, 381, 391 CRUM Market Fail MCU RAP • REP 2.2 LPH MONO Guide
• 124-344, 346, 348 Billing Meter Mismatch RAP • REP 2.3 Right LPH Holder
• 124-347 Billing CountType Restoration Fail RAP • REP 2.4 Toner Guide
• 124-349 Modal Break Points Restoration Fail RAP • REP 2.5 LPH MONO FFC Guide
• 124-372 to 124-374 IOT Soft Fail RAP • REP 11.10 Rear Interlock Switch

Introduction 08/2017 Revised BUS Update: 9 July 2018

Change History iv Xerox® VersaLink® B600 Family MFP
• REP 11.11 Feed and Separator Rollers Service Safety Summary
• REP 13.4 Bypass Tray Turn around 1 Roller Assembly Kit
General Guidelines
• REP 14.1 Duplex Relay Cover
For qualified service personnel only. Refer also to the section on Electrical Safety.
• REP 15.1 Option Registration Chute
• REP 15.2 Duplex Registration Roller Assembly Kit Avoid servicing alone. Do not perform internal service or adjustment of this product unless
• REP 15.3 Registration Chute Feeder Assembly another person capable of rendering first aid or resuscitation is present.
• REP 15.4 No Paper Actuator (Registration)
• REP 15.5 Registration Actuator WARNING
• REP 15.6 Registration Sensor Use extreme care when working near electrically energized components and high volt-
age cables that are exposed during troubleshooting or repair. Contact with electrical
• REP 15.7 Feed Roll Assembly
components or high voltage cables represents a shock potential that could result in
• REP 18.8 HVPS PWB (MFP) serious personal injury.
• REP 19.1 Front Cover Assembly (MFP and MFP_Tall)
NOTE: Power is supplied to the AC inlet, LVPS PWB; (PL 18.1 Item 16, PL 18.5 Item 16/PL
• REP 19.2 Right Front Cover (MFP and MFP_Tall )
18.9 Item 16), and the ESS MFP/ESS SFP PWBs (PL 18.1 Item 5/PL 18.5 Item 5/PL 18.9 Item
• REP 19.7 Left Side Cover (MFP and MFP_Tall) 5), even while the printer is off. Never touch these live components. Disconnect power before
• REP 19.8 Left Side IIT Cover (MFP) removing the power supply shield or replacing components.
• REP 19.9 Second Bias Transfer Roller Assembly (MFP and MFP_Tall)
NOTE: Remove jewelry prior to servicing. Rings, necklaces and other metallic objects could
• REP 19.10 Left Front Cover (MFP and MFP_Tall) come into contact with dangerous voltages and currents.
• REP 19.12 Right Side Cover Assembly (MFP and MFP_Tall)
• REP 19.13 Top Cover (MFP) Electrical Safety
• REP 19.14 Left Side Cover (MFP and MFP_Tall) • Use the power cord supplied with the printer.
• REP 19.16 WIFI Cap (MFP and MFP_Tall) • Plug the power cord directly into a properly grounded electrical outlet.
• REP 19.17 ESS Window Assembly Kit (MFP and MFP_Tall) • Do not use a ground adapter plug to connect the printer to an electrical outlet that does
not have a ground connection terminal.
• REP 19.18 Rear Cover Assembly (MFP and MFP_Tall)
• Do not use an extension cord or power strip.
• REP 19.19 Front Inner Cover (MFP-Tall)
• Do not place the system in an area where people might step on the power cord.
• REP 19.21 Right Side Front Cover (MFP-Tall)
• Do not place objects on the power cord.
• REP 19.36 Left Side Cover (MFP-Tall)
• Do not block ventilation openings. These openings prevent printer overheating.
• REP 19.40 WIFI Cap (MFP Tall)
• REP 19.41 ESS Window Assembly Kit (MFP Tall) • Do not drop paper clips or staples into the printer.
• REP 19.42 Rear Cover Assembly (MFP-Tall) Operational Safety
• REP 19.56 Rear Cover Assembly (MFP) The printer and supplies were designed and tested to meet strict safety requirements. These
• 5 Parts Lists include safety agency examination, approval, and compliance with established environmental
standards.
• GP 7 Machine Specifications
• GP 15 Special Boot Modes Pay attention to these safety guidelines to ensure the continued, safe operation of the printer.
• GP 39 Reset Administrator Password • Use the supplies specifically designed for your system. The use of unsuitable materials
• GP 41 Hardware Information may cause poor performance and a possible safety hazard.
• dC612 Print Test Pattern • Follow all warnings and instructions marked on, or supplied with, the system, options and
• dC945 IIT Calibration supplies.
• Reference Library NOTE: The Total Satisfaction Guarantee is available in the United States and Canada. Cover-
age may vary outside these areas; please contact your local representative for details.

Maintenance Safety
• Do not attempt maintenance not specifically described in the printer documentation.
• Do not use aerosol cleaners. The use of supplies that are not approved may cause poor
performance and could create a hazardous condition.

Revised BUS Update: 9 July 2018 08/2017 Introduction

Xerox® VersaLink® B600 Family MFP v Change History, Service Safety Summary
• Do not burn any consumables or routine maintenance items. For information on Xerox
supplies recycling programs, go to www.xerox.com/gwa.
Safety Labels
Read and obey all posted caution, warning, and danger labels. Throughout the printer, these
safety labels are displayed on potentially dangerous components. As you service the printer,
check to make certain that all safety labels remain in place.

• Caution: An unapparent hazard exists that may cause personal injury or damage to the
equipment. For example, a panel may cover the hazardous area.
• Warning: An unapparent hazard exists that may cause serious personal injury.
• Danger: An unapparent hazard exists that may cause serious personal injury or death.
Safety Interlocks
Use caution so that the safety devices for preventing accidents (interlocks switches, fuses,
thermostats, etc.) and the protective parts for users (covers, control panel, etc.) can function as
intended. Make sure all covers are in place and all interlock switches are functioning correctly
after you have completed a service call. If you bypass an interlock switch, use extreme caution
when working on or around the printer. Figure 1 and Figure 2 show the interlock switch loca-
tions and circuitry.

Figure 1 Safety interlock switch locations (MFP shown)

Introduction 08/2017 Revised BUS Update: 9 July 2018

Service Safety Summary vi Xerox® VersaLink® B600 Family MFP
 Drive Units
When servicing gears or other driving units, be sure to turn off the power switch and unplug the
power cord. Drive them manually when required.

High-Temperature Units
When servicing high-temperature units (securing unit, etc.), be sure to turn them off to prevent
burns, injuries and other troubles. Remove the power plug and wait 30 minutes before starting
service processes so they have cooled down sufficiently.

Routing Wire Harnesses

Before starting the service operation, carefully check how the harness wires are routed. When
routing them, check that they are routed in the same way as they were before the servicing,
and that they are not pinched or do not interfere with the corners or edges of any operating
components.

Battery
A lithium battery is used on the ESS PWB.

WARNING
To avoid the possibility of fire or explosion, always replace the battery with the same
type, and dispose of old batteries as required by local regulations.

Figure 2 Safety system schematic

Revised BUS Update: 9 July 2018 08/2017 Introduction

Xerox® VersaLink® B600 Family MFP vii Service Safety Summary
Symbols Used on the Product Figure 5 is the symbol indicating where to avoid pinching fingers in the printer. Use caution to
avoid personal injury.
The following precautionary symbols may appear on the machine.

Figure 1 indicates Danger High Voltage.

Figure 5 Pinch injury symbol

Figure 6 is the symbol to use caution (or draws attention to a particular component). Refer to
Figure 1 High voltage symbol
the manual(s) for information.
Figure 2 is the Protective Ground (Earth) symbol.

Figure 6 Use caution symbol

Figure 2 Protective ground (earth) symbol Figure 7 is the symbol indicating that the item is sensitive and should not be touched.

Figure 3 is the symbol indicating a hot surface. Use caution to avoid personal injury.

Figure 7 Do not touch symbol

Figure 8 is the symbol indicating the item is sensitive to sunlight, and exposure to it will reduce
Figure 3 Hot surface symbol its life span.

Figure 4 is the symbol indicating that the surface is hot while the printer is running. After turning
off the power, wait 30 minutes.

Figure 8 No sunlight symbol

Figure 9 is the symbol indicating the item is sensitive to any light, and exposure to it will reduce
its life span.

Figure 4 Wait 30 minutes symbol

Figure 9 No light symbol

Introduction 08/2017 Revised BUS Update: 9 July 2018

Symbols Used on the Product viii Xerox® VersaLink® B600 Family MFP
Voltage Measurement and Specifications Health and Safety Incident Reporting
Table 1 shows the voltages present in the Xerox® VersaLink® B600/605/610/615 MFP_MFP- I. Summary
Tall and SFP Printers. Measurements of DC voltage must be made with reference to the speci-
This section defines requirements for notification of health and safety incidents involving Xerox
fied DC common, unless some other point is referenced in a diagnostic procedure. All mea- products (equipment and materials) at customer locations.
surements of AC voltage should be made with respect to the adjacent return or ACN wire.

Table 1 Voltage measurement and specifications

II. Scope
Xerox Corporation and subsidiaries worldwide.
Voltage Specification
Input Power 220VAC 198VAC TO 254VAC III. Objective
Input Power 100VAC 90VAC TO 135VAC To enable prompt resolution of health and safety incidents involving Xerox products and to
Input Power 120VAC 90VAC TO 135VAC ensure Xerox regulatory compliance.
+5VDC +4.75VDC TO +5.25VDC
+24VDC +23.37VDC TO +27.06VDC IV. Definitions
Incident:
Logic Voltage Levels An event or condition occurring in a customer account that has resulted in injury, illness or
Table 2 shows the logic levels present in the Xerox® VersaLink® B600/605/610/615 property damage. Examples of incidents include machine fires, smoke generation, physical
MFP_MFP-Tall and SFP Printers. Measurements of logic levels must be made with reference injury to an operator or service representative. Alleged events and product conditions are
to the specified DC common, unless some other point is referenced in a diagnostic procedure. included in this definition.

Table 2 Logic levels V. Requirements

Voltage H/L Specification Initial Report:
+5VDC H = +3.00VDC or greater 1. Xerox organizations shall establish a process for individuals to report product incidents to
L = below 0.8VDC Xerox Environment Health & Safety within 24 hours of becoming aware of the event.
+3.3VDC H = +2VDC or greater 2. The information to be provided at the time of reporting is contained in Appendix A (Health
L =below 0.8VDC and Safety Incident Report involving a Xerox product).
3. The initial notification may be made by any of the following methods:
DC Voltage Measurement in RAPs • For incidents in North America and Developing Markets West (Brazil, Mexico, Latin
American North and Latin American South):
The RAPs have been designed so that when it is required to use the DMM to measure a DC
voltage, the first test point listed is the location for the red (+) meter lead and the second test – Phone* Xerox EH&S at: 1-800-828-6571.
point is the location for the black meter lead. For example, the following statement may be – Electronic mail to Xerox EH&S
found in a RAP. – FAX Xerox EH&S at: 1-585-422-6449 (intelnet 8*222 6449).
• For incidents in Europe and Developing Markets East (Middle East, Africa, India,
There is +5VDC from P/J7 to P/J68.
China and Hong Kong):

In this example, the red meter lead would be placed on P/J7 and the black lead on P/J68. – Phone* Xerox EH&S at: +44 (0) 1707 353434.
– Electronic mail Xerox EH&S at: [email protected].
If a second test point is not given, it is assumed that the black meter lead may be attached to – FAX Xerox EH&S at: +44 (0) 1707 353914 (intelnet 8*668 3914).
chassis ground. *Initial notification made by phone must be followed within 24 hours by a completed inci-
dent report and sent to the indicated electronic mail address or FAX number.

NOTE: If sending a FAX, please also send the original via internal mail.

Revised BUS Update: 9 July 2018 08/2017 Introduction

Xerox® VersaLink® B600 Family MFP ix Voltage Measurement and Specifications, Health
Responsibilities for resolution: Regulatory Specifications
1. Business Groups/Product Design Teams responsible for the product involved in the inci- Xerox has tested this product to electromagnetic emission and immunity standards. These
dent shall:
standards are designed to mitigate interference caused or received by this product in a typical
a. Manage field bulletins, customer correspondence, product recalls, safety retrofits. office environment.
b. Fund all field retrofits.
2. Field Service Operations shall: United States (FCC Regulations)
a. Preserve the Xerox product involved and the scene of the incident inclusive of any The Xerox® VersaLink® B600/605/610/615 MFP_MFP-Tall and SFP Printers have been tested
associated equipment located in the vicinity of the incident. and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC
b. Return any affected equipment/part(s) to the location designated by Xerox EH&S Rules. These limits are designed to provide reasonable protection against harmful interference
and/or the Business Division. in a commercial installation. This equipment generates, uses, and can radiate radio frequency
energy. If it is not installed and used in accordance with these instructions, it may cause harm-
c. Implement all safety retrofits.
ful interference to radio communications. Operation of Class A equipment in a residential area
3. Xerox EH&S shall: is likely to cause harmful interference in which case the user will be required to correct the
a. Manage and report all incident investigation activities. interference at his/her own expense. There is no guarantee that interference will not occur in a
b. Review and approve proposed product corrective actions and retrofits, if necessary. particular installation.
c. Manage all communications and correspondence with government agencies.
If this equipment does cause harmful interference to radio or television reception, which can be
d. Define actions to correct confirmed incidents.
determined by turning the equipment Off and On, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiver.

• Increase the separation between the equipment and receiver.
• Connect the equipment to a different electrical circuit.
• Consult the dealer or an experienced radio/television technician for help.
Any modifications not expressly approved by Xerox could void the user's authority to operate
the equipment. To ensure compliance with Part 15 of the FCC rules, use shielded interface
cables.

Canada (Regulations)
This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

European Union

CE Mark

The CE mark (Figure 1) applied to this product symbolizes

Xerox’s declaration of conformity with the following applica-
ble Directives of the European Union as of the dates indi-
Figure 1 CE symbol cated:

February 26, 2014, Low Voltage Directive 2014/35/EU

April 20, 2014, Electromagnetic Compatibility Directive 2014/30/EU

This product, if used properly in accordance with the user's instructions, is neither dangerous
for the consumer nor for the environment.

Introduction 08/2017 Revised BUS Update: 9 July 2018

Health and Safety Incident Reporting, Regulatory x Xerox® VersaLink® B600 Family MFP
To ensure compliance with European Union regulations, use shielded interface cables. Translation of Warnings
A signed copy of the Declaration of Conformity for this product can be obtained from Xerox.
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
DANGER: Mettez la machine hors tension. Déconnectez le cordon d'alimentation de l'ali-
mentation du client lorsque vous réalisez des tâches qui ne nécessitent pas d'électric-
ité. L'électricité peut être à l'origine de blessures, voire d'un accident mortel. Les pièces
amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Scollegare il cavo di alimentazione dall'alimenta-
tore quando si eseguono attività che non richiedono elettricità. L'elettricità può causare
morte o lesioni personali. Le parti in movimento possono causare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Ziehen Sie das Stromk-
abel ab, wenn Sie Aufgaben ausführen, für die keine Stromversorgung benötigt wird.
Stromschläge können Todesfällen oder Verletzungen verursachen. Bewegliche Teile
können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Desconecte el cable de alimentación eléc-
trica de la toma de pared mientras esté realizando tareas que no necesiten corriente. La
electricidad puede causar daños o la muerte. Las partes móviles pueden causar daños.

WARNING
Perform the steps in the following procedure carefully. Failure to follow this procedure
carefully could result in electrical shock and personal injury.
DANGER: Faire très attention en effectuant les étapes de la procédure suivante. Si cette
procédure n'est pas strictement respectée, il y a des risques d'électrocution et d'autres
blessures.
AVVERTENZA: Si prega eseguire attentamente la seguente procedura. Omettere di
eseguire attentamente la procedura indicata può provocare forti scosse e gravi ferite.
VORSICHT: Befolgen Sie die Schritte der folgenden Anleitung genau. Die Nichtbefol-
gung dieser Anweisungen kann elektrischen Schlag oder andere Körperverletzungen
zur Folge haben.
AVISO: Lleve a cabo los pasos del procedimiento siguiente con mucho cuidado. No
seguir este procedimiento cuidadosamente puede ocasionar una descarga eléctrica y
lesiones personales

Revised BUS Update: 9 July 2018 08/2017 Introduction

Xerox® VersaLink® B600 Family MFP xi Regulatory Specifications, Translation of Warnings
 WARNING WARNING
Use extreme care when working in the following area. Some of the components are elec- Follow the service procedure exactly as written. Use of controls or adjustments other
trically energized and could cause electrical shock and personal injury if touched. than those specified in this manual, may result in an exposure to invisible laser radia-
DANGER: Faire très attention en travaillant dans la zone suivante. Certains éléments tion. During servicing, the invisible laser radiation can cause eye damage if looked at
portent une charge électrique et présentent un risque d'électrocution et de graves bles- directly.
sures s'ils sont touchés. DANGER: Les procédures de dépannage doivent être suivies à la lettre. Si les réglages
AVVERTENZA: Maneggiare la seguente area con la massima precauzione. Alcuni com- ou vérifications ne sont pas effectués suivant les instructions de ce manuel, il peut y
ponenti sono carici di corrente elettrica e se toccati possono provocare scosse avoir un risque d'exposition dangereuse au faisceau laser. Celui-ci peut provoquer des
elettriche e lesioni. lésions oculaires s'il est observé directement.
VORSICHT: Bei Arbeiten in folgenden Bereichen besondere Vorsicht walten lassen. AVVERTENZA: Eseguire le procedure di servizio esattamente come descritto. L'utilizzo
Einige der Komponenten sind elektrisch aufgeladen und können bei Berührung einen di dispositivi di controllo o di registrazione diversi da quelli riportati in questo manuale
Stromschlag und körperliche Verletzung verursachen potrebbe comportare un'esposizione a radiazioni laser invisibili. Tali radiazioni possono
danneggiare gli occhi se si guarda direttamente il fascio laser durante gli interventi di
AVISO: Tenga mucho cuidado al trabajar en el área siguiente. Algunos de los compo-
nentes están cargados eléctricamente y podrían producir descargas y lesiones, si se servizio.
tocan VORSICHT: Die Wartungsarbeiten genau den Anweisungen entsprechend durchführen.
Der Umgang mit Steuer- oder Bedienelementen, deren Verwendung nicht ausdrücklich
in diesem Handbuch angewiesen wurde, kann dazu führen, dass unsichtbare Laser-
strahlung frei gesetzt wird. Direkter Blickkontakt mit dem Laserstrahl kann bleibende
WARNING Augenschäden verursachen.
Do not work in a confined space. 1 m (39 inches) space is needed for safe working. AVISO: Siga los procedimientos de mantenimiento tal como están descritos. El uso de
DANGER: Ne pas travailler dans un espace restreint. 1 mètre d'espace est nécessaire controles o ajustes no especificados en este manual puede tener como resultado la
pour un dépannage en toute sécurité. exposición a radiación láser invisible. Durante las operaciones de mantenimiento, la
AVVERTENZA: Non lavorare in uno spazio limitato; è necessario uno spazio di almeno radiación de láser invisible puede causar daños en los ojos si se mira directamente a
un metro attorno alla macchina per la sicurezza dell'operatore. ella.
VORSICHT: Nur mit ausreichendem Bewegungsspielraum (1 m) arbeiten.
AVISO: No trabaje en un espacio reducido. Se necesita 1 metro de espacio para trabajar
con seguridad. WARNING
USA and Canada. Do not install this machine in a hallway or exit route that does not
have 1.12 m (44 inches) of space additional to the normal space requirements in front of
WARNING the machine. To conform with fire regulations this additional 1.12 m (44 inches) of space
Use safe handling procedures when removing the module. Refer to GP 4. The module is is needed in front of the machine in hallway and exit routes.
heavy. DANGER: États-Unis et Canada. Si cette machine est installée dans un couloir ou une
voie de sortie, 1,12 m (44 pouces) d'espace supplémentaire à l'espace normal doit être
DANGER: Conformez-vous aux procédures de manipulation de sécurité pour le retrait
disponible devant la machine conformément aux normes de sécurité d'incendie.
du module. Reportez-vous à GP 4. Le module est lourd.
AVVERTENZA: N/A
AVVERTENZA: Utilizzare procedure di gestione sicure durante la rimozione del modulo.
Vedere GP 4. Il modulo è pesante. VORSICHT: N/A
VORSICHT: Verwenden Sie sichere Vorgehensweisen zum Entfernen des Moduls. Siehe AVISO: Estados Unidos y Canadá. No instale esta máquina en un corredor o ruta de sal-
auch GP 4. Das Modul ist sehr schwer. ida que no tenga 1.12 m (44 pulgadas) de ancho delante de la máquina, sin incluir el
espacio que ocupe la máquina. Este espacio adicional de 1.12 m (44 pulgadas) delante
AVISO: Utilice los procedimientos de seguridad cuando elimine el módulo. Consulte el
de la máquina en corredores y rutas de salida es necesario para cumplir los requisitos
GP 4. El módulo es pesado.
de las normas sobre incendios.

Introduction 08/2017 Revised BUS Update: 9 July 2018

Translation of Warnings xii Xerox® VersaLink® B600 Family MFP
 WARNING WARNING
Use only Xerox materials and components. This product is safety certified using Xerox Do not attempt to remove or lift the following component with less than 2 people. The
materials and components. The use of non Xerox materials and components may invali- component is very heavy and requires at least 2 people to lift or remove it. Any attempt
date the safety certificate. to remove or lift the component with less than 2 people could result in serious personal
DANGER: N'utilisez que des matières premières et des composants Xerox. La sécurité injury.
du produit est assurée dans le cadre de son utilisation avec des matières premières et DANGER: Ne pas tenter d'enlever ou soulever l'élément suivant tout seul. Cet élément
des composants Xerox. L'utilisation de matières premières et de composants autres est très lourd; au moins 2 personnes doivent être présentes pour le soulèvement ou la
que ceux de Xerox risque d'invalider le certificat de sécurité. dépose. Toute tentative d'enlever ou soulever cet élément sans la collaboration d'au
AVVERTENZA: Utilizzare solo materiali e componenti Xerox per avvalersi della certifica- moins 2 personnes peut causer de graves blessures.
zione di protezione. L'utilizzo di materiali e componenti non Xerox può rendere nulla la AVVERTENZA: Non tentare di togliere o sollevare il componente seguente con meno di
certificazione di protezione. 2 persone. Il componente è molto pesante e richiede almeno 2 persone per sollevarlo o
VORSICHT: Verwenden Sie nur Materialien und Komponenten von Xerox. Dieses rimuoverlo. Tentare di rimuovere o sollevare questo componente con meno di 2 persone
Produkt besitzt die Sicherheitszertifizierung bei Verwendung von Xerox-Materialien und può provocare gravi ferite.
-Komponenten. Die Verwendung von Materialien und Komponenten anderer Hersteller VORSICHT: Versuchen Sie keinesfalls, die folgende Komponente mit weniger als 2 Per-
setzt möglicherweise das Sicherheitszertifikat außer Kraft. sonen zu entfernen oder zu heben. Die Komponente ist sehr schwer, daher werden
AVISO: Utilice solo los materiales y componentes Xerox. Este producto dispone de un mindestens 2 Personen benötigt, um sie zu heben oder zu entfernen. Der Versuch, die
certificado de seguridad si se utilizan los materiales y componentes Xerox. Este certifi- Komponente mit weniger als 2 Personen zu entfernen oder zu heben, kann schwere Kör-
cado de seguridad no será válido si se utilizan materiales y componentes que no sean perverletzung zur Folge haben.
de Xerox. AVISO: No intente levantar o retirar el componente siguiente usando menos de 2 perso-
nas. El componente es muy pesado, y se necesitan por lo menos 2 personas para levan-
tarlo o retirarlo. Intentar retirar o levantar el componente usando menos de 2 personas
WARNING puede resultar en lesionales personales serias.

Do not touch the Fuser while it is hot.

DANGER: Ne pas toucher au four pendant qu'il est encore chaud.
AVVERTENZA: Non toccare il fonditore quando è caldo.
VORSICHT: Fixierbereich erst berühren, wenn dieser abgekühlt ist.
AVISO: No toque el fusor mientras está caliente.

WARNING
Do not handle the Fuser components until they have cooled. Some Fuser components
operate at hot temperatures and can produce serious personal injury if touched.
DANGER: Ne pas manipuler les éléments du four avant de les laisser refroidir. Certains
éléments du four fonctionnent à des températures très élevées et peuvent causer de
graves blessures s'ils sont touchés.
AVVERTENZA: Non maneggiare i componenti del fusore finché non sono raffreddati.
Alcuni di questi componenti funzionano ad alte temperature e possono provocare gravi
ferite se vengono toccati.
VORSICHT: Die Fixieranlage sollte erst gehandhabt werden, wenn diese genügend
abgekühlt ist. Einige Teile der Fixieranlage erzeugen übermäßige Hitze und führen bei
der Berührung zu schweren Verbrennungen.
AVISO: No manipule los componentes del fusor antes de que se enfríen. Algunos de los
componentes del fusor funcionan a altas temperaturas y pueden ocasionar daños per-
sonales graves si se los toca.

Revised BUS Update: 9 July 2018 08/2017 Introduction

Xerox® VersaLink® B600 Family MFP xiii Translation of Warnings
Technical Support Information
The Xerox Service Manual is the primary document used for repairing, maintaining, and trou-
bleshooting the Xerox® VersaLink® B600/605/610/615 MFP_MFP-Tall and SFP Printers. To
ensure complete understanding of these products, participation in Xerox Service Training is
strongly recommended. To service these products, certification for these products is required.

For updates to the service manual, service bulletins, knowledge base, etc., go to:
• Xerox Global Service Net: https://www.xrxgsn.com/secure/main.
For further technical support, contact your assigned Xerox Technical Support representative.

Introduction 08/2017 Revised BUS Update: 9 July 2018

Technical Support Information xiv Xerox® VersaLink® B600 Family MFP
 1 Service Call Procedures
SCP 1 Initial Actions........................................................................................................ 1-3
SCP 2 First Call Actions.................................................................................................. 1-4
SCP 3 Normal Call Actions ............................................................................................. 1-4
SCP 4 Fault Analysis ...................................................................................................... 1-5
SCP 5 Subsystem Maintenance ..................................................................................... 1-6
SCP 6 Final Actions ........................................................................................................ 1-9

Revised BUS Update: 9 July 2018 08/2017 Service Call Procedures

Xerox® VersaLink® B600 Family MFP 1-1
Service Call Procedures 08/2017 Revised BUS Update: 9 July 2018
1-2 Xerox® VersaLink® B600 Family MFP
SCP 1 Initial Actions 3. If the printer is connected to a network and has a TCP/IP address, view the printer’s web
page using a web browser.
Initial actions are used to gather information on printer performance.
a. Open a web browser.
Start a service call with SCP 1 Initial Actions and end with SCP 6 Final Actions. b. Enter the printer’s IP address as the URL.
c. Select > > and the fault history displays.
Also refer to GP 7 Machine Specifications.

Procedure
WARNING
solate the machine from the electrical supply while performing tasks that do not need
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury.

WARNING
Do not work in a confined space. 1 m (39 inches) space is needed for safe working.

NOTE: Ignore references to options not installed on the printer.

1. Identify the problem.

• Verify the reported problem does exist.
• Ask the operator to describe or demonstrate the problem.
• Print normal customer prints and service test prints.
• Make note of any print-quality problems in the test prints.
• Print a usage profile, if the printer is able to print.
2. Make note of any mechanical or electrical abnormalities present.
3. Make note of any unusual noise or smell coming from the printer.
4. View the engine error and jam histories under the Tools menu.
5. Take note of symptoms or error messages.
6. Make sure:
a. The power cord is connected to the wall outlet and to the machine.
b. The AC input from the wall outlet is within specifications.
c. Paper is loaded correctly and all paper trays and covers are closed
d. If installed, the USB cable or network connection is installed correctly.
7. If available, check the service log book for any previous actions that may be relevant to
the call.
8. If this is the first service call to this printer, perform SCP 2 First Call Actions, otherwise go
to SCP 3 Normal Call Actions.

Accessing Engine Fault History

Listed below are three ways in which you can access fault history. Additional fault history infor-
mation appears in GP 2.

NOTE: Error and fault code definitions appear in Section 2.

1. Read (if possible) fault history from the Machine Status menu on the control panel. The
error history is listed on screen.
2. Accessing fault history in Service Diagnostics

Revised BUS Update: 9 July 2018 08/2017 Introduction

Xerox® VersaLink® B600 Family MFP 3 SCP 1
SCP 2 First Call Actions SCP 3 Normal Call Actions
First call actions are used for the first service call. Normal call actions are used to determine the reason for the service call.

Procedure Procedure
1. Check the machine configuration with the customer, refer to GP 7 Machine Specifications.
NOTE: If a fault message appears at any time. Refer directly to the RAP for the fault message
Check that all required hardware and software is installed and/or enabled. and perform the procedure.
2. Check that all the relevant machine settings are correctly entered, refer to GP 4 System
Administration Tools. If possible, perform the following:
3. If a fault is present, go to SCP 3 Normal Call Actions. If there is no fault present, go to 1. Review any defective print samples.
SCP 6 Final Actions. 2. Determine that the user accessible settings are correct. If necessary refer to the user doc-
umentation.
4. Enter the printer and customer details in the service log.
3. Check all job queues and verify with the customer any requirement to print the documents
in memory, before switching off the power or clearing memory.
4. Print the customer assistance report (call for assistance), then record the total print count.
5. Go to SCP 4 Fault Analysis.

Introduction 08/2017 Revised BUS Update: 9 July 2018

SCP 2, SCP 3 4 Xerox® VersaLink® B600 Family MFP
SCP 4 Fault Analysis • GP 21 Machine Lubrication
Use Fault Analysis to identify the appropriate RAP to perform based on the machine fault or • GP 22 Installation Space Requirements
symptoms. • GP 23 First Print Output Time
• GP 24 Restriction of Hazardous Substances (RoHS)
Procedure • GP 26 Media Specifications
When diagnosing or repairing a fault in a particular subsystem, exercise the machine in all • GP 27 Environmental Data
modes until the fault is determined. In the instance of finding more than one fault or failure, cor- • GP 28 Supplies Plan Conversion
rect one fault before going to the next fault. If no fault is found, go to SCP 5 Subsystem Mainte-
• GP 29 How to Check a Dispenser Motor
nance.
• GP 30 IP (ESS) Specifications
Fault Codes • GP 31 IIT Specifications

If a fault code is displayed, perform the Status Indicator RAP for that code. • GP 32 FAX Specifications
• GP 35 Setting Up an Ethernet Connection
Control Panel Faults • GP 36 How to Manually Configure an IP Address
If the power is on but the control panel is blank, perform dC305 Panel Diagnostics. • GP 37 How to Obtain Log Files
• GP 38 Electrical Specifications
Image Quality Defects • GP 39 Reset Administrator Password
If the image quality is defective, go to IQ1 Image Quality Entry RAP. • GP 40 Xerox Supplies and Accessories
• GP 41 Hardware Information
Unresolved Faults
If a fault cannot be resolved using the appropriate RAP, and also only if instructed by 2nd level
support, obtain a log files. Refer to GP 37 How to obtain Log Files. Escalate the problem to 2nd
level support.

Additional Information
If necessary, refer to the following general procedures and information:
• GP 1 Using the Service Diagnostics
• GP 2 Fault Codes and History Logs
• GP 3 Device Information
• GP 4 How to Switch Off or Switch On the Printer
• GP 6 Electrostatic Discharge Prevention
• GP 7 Machine Specifications
• GP 8 General Disassembly Precautions
• GP 9 Firmware Version Upgrade
• GP 10 How to Check a Motor
• GP 11 How to Check a Sensor
• GP 12 How to Check a Solenoid or Clutch
• GP 13 How to Check a Switch
• GP 14 How to Clone Device Settings
• GP 15 Special Boot Modes
• GP 16 Separate System Modules
• GP 17 External FAX Line Test
• GP 18 Printing Reports
• GP 19 Intermittent or Noise Problem
• GP 20 How to Safely Lift or Move the Printer

Revised BUS Update: 9 July 2018 08/2017 Introduction

Xerox® VersaLink® B600 Family MFP 5 SCP 4
SCP 5 Subsystem Maintenance Dimensions and Mass of Consumables
The Subsystem Maintenance section contains information regarding the component life of the The MFP and SFP contain the consumables shown in Table 2:
machine.
Table 2 Dimensions and mass of consumable
Procedure Consumable Width (mm) Depth (mm) Height (mm) Mass (g)
WARNING Toner Cartridge 61.3 180 57.3 100/120/140
(Figure 1.)
Isolate the machine from the electrical supply while performing tasks that do not need
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause Drum Cartridge 77.3 335.4 78.5 720
injury. (Figure 2.)
1. Clean the pick rollers on every call.
2. Use the Control panel to check maintenance item counters.
3. Compare the counter values to those listed in Table 1.
4. Advise the customer of any routine maintenance items that are approaching or over the
service limit.
Lubrication
CAUTION
Plastic parts deteriorate when unspecified lubricants or chemicals are used. To avoid damage,
use only approved lubricant.
The printer is lubricated during assembly at the factory and does not require periodic lubrica-
tion. Some parts require lubrication following replacement. These parts are identified in the
replacement procedures. When lubricating during replacement, use approved grease.

Component Life Figure 1 Toner cartridge

The design life of the major components are shown in Table 1. Environmental conditions and
actual use will vary these factors. The component life shown in Table 1 is for reference only.

Table 1 Design life of major components

Component Design Life
1. Pick Up and Nudger Rollers 100,000 pages
2. Separator Roller 100,000 pages
3. Transfer Roll Unit 200,000 images
4. Fuser 200,000 images
5. Feed Roller Kit 100,000 pages
6. DADF Roller Assembly 200,000 pages
7. Drum Cartridge 60,000 pages
Figure 2 Drum cartridge
Consumables and Maintenance Consumables Life Expectancies
Consumables consist of the toner cartridge, drum cartridge, and the staple cartridge.
The toner cartridge has a CRUM (Customer Replaceable Unit Monitor) to record regional and
toner usage information. The CRUM maintains a count of the amount of toner consumed.
When the count reaches set values, warning and error messages appear to notify the user
when near and end of life status is reached.

Like the toner cartridge, the drum cartridge has a CRUM to maintain a page count. When the
count reaches a set value, warning and error messages appear to notify the user that the drum
cartridge has reached near or end of life status.

Introduction 08/2017 Revised BUS Update: 9 July 2018

SCP 5 6 Xerox® VersaLink® B600 Family MFP
NOTE: The specifications showing life ratings are correct at the time of product release. For
the most current values, go to www.xerox.com.

Life ratings are shown in Table 3 and Table 4 and Table 5.

Table 3 Life expectancies for toner (pages)

Capacity

High Extra High Extra High

Consumable Config Bundled Standard Capacity Capacity Cap. Metered
Black Toner SFP/MFP 10,000 10,000 25,000 45,000 45,000
Cartridge

Table 4 Life expectancies for drum cartridge (pages)

Capacity

Consumable Config. Bundled CRU

Drum Cartridge C600/C605 57,000 57,000
C610/C615 60,000 60,000

Table 5 Life expectancies for stapler cartridge

Capacity

Consumable Config. Cartridge Refill

Stapler Cartridge Finisher 5,000 staples (per 5,000 (set of 3)
1 cartridge)

Routine Maintenance Items

For routine maintenance items, refer to Figure 3 and Figure 4 for the MFP, and to Figure 5 for Figure 3 MFP routine maintenance items
the SFP.

• Fuser (110V / 220V): 200 kPV

• Transfer belt unit and transfer roller unit: 200 kPV
• DADF feed rollers: 200 kPV (VersaLink C505/C605 MFP only)

Revised BUS Update: 9 July 2018 08/2017 Introduction

Xerox® VersaLink® B600 Family MFP 7 SCP 5
 Figure 4 MFP_Tall routine maintenance items Figure 5 SFP routine maintenance items

Hardware Information
Information about spared hardware for repairs and maintenance is detailed in GP 41. This
hardware includes miscellaneous screws and e-clips that can be used to replace hardware that
is lost or damaged.

Introduction 08/2017 Revised BUS Update: 9 July 2018

SCP 5 8 Xerox® VersaLink® B600 Family MFP
SCP 6 Final Actions
Final actions are used to evaluate the total operation of the system and to identify the actions
required to complete the service call.

Procedure
Complete the following, if a fault is identified, return to SCP 4 Fault Analysis:

1. Perform the end of call subsystem maintenance actions, SCP 5 Subsystem Maintenance.
2. Exercise the machine in all modes, printing from all trays. If a fault message is displayed
or some other problem is evident, go to SCP 4 Fault Analysis.
3. Make a print of a customer document.
4. If any of the customers selections were changed, return them to the customers preferred
settings. Refer to GP 4 System Administration Tools.
5. At the first service and at any subsequent service where changes are made or options are
added, print the configuration report and store it with machine log book. Discard any pre-
vious versions of the configuration report.
6. Remove and destroy any copies of test patterns.
7. Ensure the machine and service area are clean before leaving the customer premises.
8. Provide customer training if required.

Revised BUS Update: 9 July 2018 08/2017 Introduction

Xerox® VersaLink® B600 Family MFP 9 SCP 6
Introduction 08/2017 Revised BUS Update: 9 July 2018
SCP 6 10 Xerox® VersaLink® B600 Family MFP
 2 Status Indicator RAPs
Troubleshooting Overview .............................................................................................. 2-11 010-105, 010-106 Fusing Assembly Exit Sensor RAP.................................................... 2-37
010-321 Fusing Unit Nip Fail RAP .................................................................................. 2-38
Chain 01-09 Raps 010-329 to 010-346 Fusing Assembly HR RAP .............................................................. 2-38
002-500 UI Error RAP ..................................................................................................... 2-15 010-420 and 010-421 Fusing Assembly Life RAP .......................................................... 2-39
003-311 IIT CDI I/F Mismatch RAP................................................................................. 2-15 011-101 and 011-102 MBX Vertical Sensor RAP ........................................................... 2-39
003-318 to 003-319 IIT Software Fail RAP ..................................................................... 2-16 011-210 and 011-334 MBX NVM and Downloader Fail RAP.......................................... 2-40
003-320 to 003-343 IISS-ESS Communication Fail RAP ............................................... 2-16 011-310 MBX Rear Cover Open RAP............................................................................. 2-40
003-344 Hotline Fail RAP................................................................................................ 2-17 011-912 MBX Static Jam RAP ........................................................................................ 2-41
003-345, 003-346 X PIO Mismatch RAP ........................................................................ 2-18 011-941 to 011-944 MBX Static Jam RAP ...................................................................... 2-41
003-700 Returned Documents Error RAP....................................................................... 2-18 012-122 Compile Tray Exit Sensor OFF Jam RAP ......................................................... 2-42
003-701 Duplication Prevention Code RAP .................................................................... 2-19 012-152 Compile Tray Exit Sensor ON Jam RAP........................................................... 2-42
003-702 Different Magnification RAP .............................................................................. 2-19 012-161 Finisher Set Eject Jam RAP.............................................................................. 2-43
003-703, 003-704 Color Correction RAP ........................................................................ 2-20 012-210 and 012-334 Finisher NVM and Downloader Fail RAP..................................... 2-43
003-705 Energy Saving Paper Size Mismatch RAP ....................................................... 2-20 012-211 to 012-213 Stacker Tray Fail RAP .................................................................... 2-44
003-750 Insufficient Documents Duplex Book RAP ........................................................ 2-21 012-239 to 012-240 Finisher Sub-Paddle Home Sensor ON/OFF Fail RAP................... 2-44
003-751 Capacity RAP.................................................................................................... 2-21 012-259 to 012-280 Finisher Eject Home Sensor ON/OFF Fail RAP ............................. 2-45
003-752, 932, 935 600dpi Cannot be Scanned RAP ...................................................... 2-22 012-283 to 012-284 Finisher Set Clamp Home Sensor ON/OFF Fail RAP..................... 2-45
003-753, 930, 933 300dpi Cannot be Scanned RAP ...................................................... 2-22 012-290 Staple Cover Interlock 24V Disconnect Fail RAP ............................................. 2-46
003-754, 003-755 S2X Error RAP................................................................................... 2-23 012-291 Stapler Fail RAP................................................................................................ 2-46
003-756 All Originals Blank RAP .................................................................................... 2-23 012-354 Finisher Maker Mismatch Fail RAP................................................................... 2-47
003-757, 931, 934 400dpi Cannot be Scanned RAP ...................................................... 2-24 012-405 Stapler Near Empty RAP .................................................................................. 2-47
003-760, 003-761 Scan Settings Error RAP ................................................................... 2-24 012-912 Finisher Static Jam RAP ................................................................................... 2-48
003-764 Insufficient Documents RAP ............................................................................. 2-25 013-286 and 013-287 Right Tamper Home SNR ON/OFF Fail RAP .............................. 2-48
003-780 Scan Image Compression Error RAP ............................................................... 2-25 013-288 and 013-289 Left Tamper Home SNR ON/OFF Fail RAP................................. 2-49
003-795 AMS Limit Error RAP ........................................................................................ 2-26 014-302 Finisher Rear Cover Interlock Open RAP ......................................................... 2-49
003-913 Document Size Error RAP ................................................................................ 2-26 014-303 Staple Cover Interlock Open RAP..................................................................... 2-50
003-940 Insufficient Memory RAP .................................................................................. 2-27 016-210, 016-506, 016-777, 016-780, 016-798 HDD Error RAP .................................... 2-50
003-941 Insufficient Page Memory RAP ......................................................................... 2-27 016-211, 016-212 SW Option Fail Memory Low RAP..................................................... 2-51
003-944 Repeat Image Count Fail RAP.......................................................................... 2-28 016-214 SW Option Fail (FAX Card) RAP ...................................................................... 2-51
003-946 Image Rotation (Copy APS) RAP ..................................................................... 2-28 016-234, 016-235 XCP Error RAP .................................................................................. 2-52
003-947, 948 Document Error RAP ................................................................................ 2-29 016-242 System GMT Clock Fail RAP ............................................................................ 2-52
003-952 Document Color Mismatch RAP ....................................................................... 2-29 016-244 Self-Signed Certificate Auto Update Fail RAP .................................................. 2-53
003-956 Document Size Auto Detect RAP ..................................................................... 2-30 016-310 SSMM Job Log Full RAP .................................................................................. 2-53
003-963, 965 APS RAP .................................................................................................. 2-30 016-311, 315, 319, 354 Scanner/IIT Errors RAP ............................................................ 2-54
003-970, 003-976 Fax Line Memory RAP....................................................................... 2-31 016-314 SW Option Fail (Hybrid WaterMark) RAP ......................................................... 2-54
003-972 Maximum Stored Page RAP ............................................................................. 2-31 016-320 Document Formatter Fatal Error RAP............................................................... 2-55
003-973 Image Rotation RAP ......................................................................................... 2-32 016-321 FAX Module Error RAP ..................................................................................... 2-55
003-974 Next Original Specification RAP ....................................................................... 2-32 016-323 B-Formatter Fatal Error RAP............................................................................. 2-56
003-977 Document Mismatch (Multi Scan) RAP............................................................. 2-33 016-324 Scheduled Image Overwrite RAP ..................................................................... 2-56
003-978 Color Document Mismatch (Multi Scan) RAP ................................................... 2-33 016-325 Using Personal Certificate RAP ........................................................................ 2-57
005-121 DADF Jam ........................................................................................................ 2-34 016-326, 362, 607 UI Cable Connection Fail RAP.......................................................... 2-57
005-211 DADF Motor Fail ............................................................................................... 2-34 016-328 Connection Fail RAP......................................................................................... 2-58
005-305 DADF Feeder Cover Interlock Open RAP ........................................................ 2-35 016-330 to 016-332 Cont System Memory Fail RAP ...................................................... 2-58
005-900 DADF Static Jam RAP ...................................................................................... 2-35 016-342 to 016-345 Controller Fail RAP ......................................................................... 2-59
005-940 DADF No Original RAP ..................................................................................... 2-36 016-346 Cont A4FAX Modem Diagnosis Fail RAP ......................................................... 2-59
005-941 Not Enough Documents RAP ........................................................................... 2-36 016-349 to 016-351 eMMC Card Errors RAP ................................................................. 2-60
Chain 10-19 Raps 016-352, 609, 610 Internal Network Init/PCI/PCIEX Fail RAP ........................................ 2-60
016-353, 356, 606 IOT-Controller Communication Fail RAP .......................................... 2-61

Revised BUS Update: 9 July 2018 08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-1
016-354 IOT-Controller Communication Fail RAP .......................................................... 2-61 016-554 Attestation Agent Error 554 RAP ...................................................................... 2-87
016-355, 016-356 Controller ASIC Fail RAP................................................................... 2-62 016-555 Attestation Agent Error 555 RAP ...................................................................... 2-88
016-359, 360, 361 Controller USB Fail RAP................................................................... 2-62 016-556 Attestation Agent Error 556 RAP ...................................................................... 2-88
016-360, 016-362 Controller UI Fail RAP ....................................................................... 2-63 016-557 Attestation Agent Error 557 RAP ...................................................................... 2-89
016-366, 016-367 Controller HDD Fail RAP ................................................................... 2-63 016-558 Attestation Agent Error 558 RAP ...................................................................... 2-89
016-371 Controller USB 1.1 Host Fail RAP .................................................................... 2-64 016-559 Remote Download Parameter Error RAP ......................................................... 2-90
016-383 Controller OS Communication Fail RAP ........................................................... 2-64 016-560 Attestation Agent Error 560 RAP ...................................................................... 2-90
016-400, 401, 402, 403, 406 802.1x Authentication Failure - Network1 RAP................. 2-65 016-562 Detected User Duplication RAP ........................................................................ 2-91
016-404 802.1x Inside Failure RAP ................................................................................ 2-65 016-563 ImageLog Memory Full (Exp. Kit) RAP ............................................................. 2-91
016-405 Certificate DB File Error RAP............................................................................ 2-66 016-564 Remote Download Server Authentication Failed RAP ...................................... 2-92
016-407 to 016-412 XCP Plugin Error RAP .................................................................... 2-66 016-565 Backup Restore Error RAP ............................................................................... 2-92
016-421 Input Tray is Removed RAP ............................................................................. 2-67 016-566 Backup Restore Condition Error RAP ............................................................... 2-93
016-422, 016-423 Offline RAP ........................................................................................ 2-67 016-567 Backup Capacity Full RAP ................................................................................ 2-93
016-424, 016-425 Power Mode RAP .............................................................................. 2-68 016-568 Backup Restore Failed RAP ............................................................................. 2-94
016-426 DHCP Error RAP .............................................................................................. 2-68 016-570 Job Ticket Out of Memory RAP......................................................................... 2-94
016-427, 428, 429, 430, 431, 432 802.1x Failures (Network 2) RAP ........................... 2-69 016-571 Job Ticket Wrong Parameters RAP .................................................................. 2-95
016-450 SMB Host Name Duplicated RAP ..................................................................... 2-69 016-572 Job Ticket Media Error RAP.............................................................................. 2-95
016-453, 016-454 IPv6/Dynamic DNS Failure RAP........................................................ 2-70 016-573 Job Ticket Parse Error RAP .............................................................................. 2-96
016-455, 016-456 SNTP Time Out RAP ......................................................................... 2-70 016-574 FTP Host Name Solution Error RAP ................................................................. 2-96
016-461 Under Non-transmitted Image Log Stagnation RAP ......................................... 2-71 016-575 FTP DNS Server Error RAP.............................................................................. 2-97
016-500 ROM Write Error (During DLD Method) RAP.................................................... 2-71 016-576 FTP Server Connection Error RAP ................................................................... 2-97
016-503 to 016-505 SMTP Server Fail for Redirector RAP ............................................ 2-72 016-577 FTP Service RAP .............................................................................................. 2-98
016-506 ImageLog HDD Full RAP .................................................................................. 2-72 016-578 FTP Login Name or Password Error RAP......................................................... 2-98
016-507, 016-508 Image Log Send Fail RAP ................................................................. 2-73 016-579 FTP Scanning Picture Preservation Place Error RAP....................................... 2-99
016-509, 016-510 Image Log No Send Rule RAP .......................................................... 2-73 016-580 FTP File Name Acquisition Failure RAP ........................................................... 2-99
016-511, 016-512 Image Log Invalid Send Rule RAP .................................................... 2-74 016-581 FTP File Name Suffix Limit RAP ....................................................................... 2-100
016-513 SMTP Server Reception Error RAP.................................................................. 2-74 016-582, 016-588 FTP File Creation Failure RAP .......................................................... 2-100
016-514 XPS Error RAP ................................................................................................. 2-75 016-583, 016-584 FTP Folder Creation Failure RAP ...................................................... 2-101
016-515 XPS Short of Memory ....................................................................................... 2-75 016-585, 587, 589 FTP File Delete/Read Failure RAP ................................................... 2-101
016-516 XPS Print Ticket Description Error RAP ........................................................... 2-76 016-586 FTP Lock Folder Delete Failure RAP................................................................ 2-102
016-518 PS Booklet Conflict WM RAP ........................................................................... 2-76 016-590 FTP Data Reading Failure RAP ........................................................................ 2-102
016-519 Device DV Limit Reached RAP......................................................................... 2-77 016-591 FTP Scan Filing Policy RAP.............................................................................. 2-103
016-521 SmartCard Not Found RAP .............................................................................. 2-77 016-592 FTP DAT File Access Error RAP ...................................................................... 2-103
016-522 LDAP SSL Error 112 RAP ................................................................................ 2-78 016-593 to 016-596 FTP Error RAP................................................................................ 2-104
016-523 LDAP SSL Error 113 RAP ................................................................................ 2-78 016-597 Same File on FTP Server RAP ......................................................................... 2-104
016-524, 016-525 LDAP SSL Error 114 and 115 RAP ................................................... 2-79 016-598, 016-599 Email Message Size RAP .................................................................. 2-105
016-526 LDAP SSL Error 116 RAP ................................................................................ 2-79 016-600, 016-601 KO Authentication Locked RAP ......................................................... 2-105
016-527 LDAP SSL Error 117 RAP ................................................................................ 2-80 016-604 Debug Log Created RAP .................................................................................. 2-106
016-528 SmartCard Not Authorized RAP ....................................................................... 2-80 016-606, 016-608 Controller Connection Fail RAP ......................................................... 2-106
016-529 Remote Download Server Timeout RAP .......................................................... 2-81 016-609, 016-610 PCI Option Fail RAP .......................................................................... 2-107
016-533 Kerberos Attestation Protocol Error 37 RAP..................................................... 2-81 016-611 EMMC Card Connection Fail RAP .................................................................... 2-107
016-534 Kerberos Attestation Protocol Error 41 and 42 RAP......................................... 2-82 016-700 Password Below Minimum RAP........................................................................ 2-108
016-535 Remote Download File Access Error RAP........................................................ 2-82 016-701 Out of ART EX Memory RAP ............................................................................ 2-108
016-536 Host Name Solution Error in Remote Download RAP ...................................... 2-83 016-702 Out of Page Buffer RAP .................................................................................... 2-109
016-537 Remote Download Server Connection Error RAP ............................................ 2-83 016-703 Email To Invalid Box RAP ................................................................................. 2-109
016-538 Remote Download File Write Error RAP ........................................................... 2-84 016-704 Mailbox Full RAP............................................................................................... 2-110
016-539 Kerberos Attestation Other Protocol Error RAP ................................................ 2-84 016-705 Secure Print Fail RAP ....................................................................................... 2-110
016-543 Attestation Agent Error 543 RAP ...................................................................... 2-85 016-706 Maximum User Number Exceeded RAP........................................................... 2-111
016-545 Attestation Agent Error 545 RAP ...................................................................... 2-85 016-707 Sample Print Fail RAP ...................................................................................... 2-111
016-546 Attestation Agent Errors RAP ........................................................................... 2-86 016-708 Annotation/Watermark HDD Full RAP .............................................................. 2-112
016-548 Attestation Agent Error 548 RAP ...................................................................... 2-86 016-709 ART EX Command Error RAP .......................................................................... 2-112
016-553 Attestation Agent Error 553 RAP ...................................................................... 2-87 016-710 Delayed Print Fail RAP ..................................................................................... 2-113

Status Indicator RAPs 08/2017 Revised BUS Update: 9 July 2018

2-2 Xerox® VersaLink® B600 Family MFP
016-711 Email Transmission Size Limit RAP.................................................................. 2-113 016-795 Media Reader Format Error RAP...................................................................... 2-139
016-712 Panther Capacity RAP ...................................................................................... 2-114 016-796 Document Insert Operation Error RAP.............................................................. 2-140
016-713, 016-714 Security Box Error RAP ..................................................................... 2-114 016-797 Image File Read Error RAP .............................................................................. 2-140
016-715 ESCP Form Invalid Password RAP .................................................................. 2-115 016-799 PLW Print Instruction Fail RAP ......................................................................... 2-141
016-716 TIFF Data Overflow RAP .................................................................................. 2-115 016-910, 016-911 Required Resource Not Ready RAP.................................................. 2-141
016-717 Fax Send Result Not Found RAP ..................................................................... 2-116 016-917 to 016-919 Toner Y/M/C Life End RAP ............................................................. 2-142
016-718 Out of PCL6 Memory RAP................................................................................ 2-116 016-940 to 016-949 Incorrect Job Settings RAP............................................................. 2-142
016-719 Out of PCL Memory RAP .................................................................................. 2-117 016-982 HDD Access Error 2 RAP ................................................................................. 2-143
016-720 PCL Command Error RAP ................................................................................ 2-117 016-983 Image Log HDD Full RAP ................................................................................. 2-143
016-721 and 016-722 Settings Error RAP ...................................................................... 2-118 016-985 Scan to Email Data Size RAP ........................................................................... 2-144
016-725 B-Formatter Library Image Conversion Error RAP ........................................... 2-118 017-500 Job Limit Illegal Response RAP........................................................................ 2-144
016-726 PDL Auto Switch Fail RAP................................................................................ 2-119 017-501 Multiple Permission Restrictions RAP............................................................... 2-145
016-727 Unstorable Document RAP............................................................................... 2-119 017-503 Password Over Maximum RAP......................................................................... 2-145
016-728 Unsupported TIFF Data RAP ............................................................................ 2-120 017-504, 017-505, 017-506 JobLimit Server Connection Fail RAP ................................ 2-146
016-729 TIFF Data Size RAP ......................................................................................... 2-120 017-507 Disabled Direct Print RAP ................................................................................. 2-146
016-731, 016-732 Invalid Data RAP ............................................................................... 2-121 017-713 Start TLS Unsupported Fail RAP ...................................................................... 2-147
016-733 Destination Address Resolution Error RAP ...................................................... 2-121 017-714 SMTP Over SSL Fail RAP ................................................................................ 2-147
016-735 Updating Job Template RAP ............................................................................ 2-122 017-715 SSL Certificate Fail RAP ................................................................................... 2-148
016-741 Download Mode Fail RAP................................................................................. 2-122 017-716 to 017-718 SSL Certificate (SMTP) Fail RAP ................................................... 2-148
016-742 Download Data Product ID Mismatch RAP....................................................... 2-123 017-719 SMTP Over SSL Internal Fail RAP ................................................................... 2-149
016-743 Device Model/Panel Type Error RAP................................................................ 2-123 017-720, 017-721 PJL Command Fail RAP .................................................................... 2-149
016-744 Download Data CheckSum Error RAP ............................................................. 2-124 017-722 Total Impressions Over Fail RAP...................................................................... 2-150
016-745 Download Data XPJL Fatal Error RAP ............................................................. 2-124 017-723 DocuWorks Unsupported Character Fail RAP .................................................. 2-150
016-746, 016-751 Unsupported PDF File RAP ............................................................... 2-125 017-725 Forced Annotation Syntax Fail RAP.................................................................. 2-151
016-747 Drawing Annotation Memory RAP .................................................................... 2-125 017-728 Scan Job-Flow Document Fail RAP.................................................................. 2-151
016-748, 016-774, 016-775, 016-778, 016-981 HDD Full RAP ...................................... 2-126 017-729 Temporary Error in PDL Transfer RAP ............................................................. 2-152
016-749 JCL Syntax Error RAP ...................................................................................... 2-126 017-730 Network Error in PDL Transfer RAP ................................................................. 2-152
016-750 Print Job Ticket Description Error RAP ............................................................. 2-127 017-731 POP Server Not Connected RAP...................................................................... 2-153
016-752 PDF Short of Memory RAP............................................................................... 2-127 017-732 Offline Error in PDL Transfer RAP .................................................................... 2-153
016-753 PDF Password Mismatched RAP ..................................................................... 2-128 017-733 Internal Error in PDL Transfer RAP................................................................... 2-154
016-755 PDF Print Prohibited RAP................................................................................. 2-128 017-734 IPP Data Error RAP .......................................................................................... 2-154
016-756 Auditron-Prohibit Service RAP.......................................................................... 2-129 017-735 Unauthorized Auditron User RAP ..................................................................... 2-155
016-757 Auditron Invalid User RAP ................................................................................ 2-129 017-737, 017-738, 017-746 Out of Memory Fail RAP..................................................... 2-155
016-758 Auditron Disabled Function RAP ...................................................................... 2-130 017-739, 017-740 Transfer Service Not Available RAP .................................................. 2-156
016-759 Auditron Limit Reached RAP ............................................................................ 2-130 017-741 Custom Transfer Invalid Plug-In RAP ............................................................... 2-156
016-760 PS Decompose Failure RAP............................................................................. 2-131 017-742 to 017-744 Custom Transfer Plug-In Connection RAP ..................................... 2-157
016-761 FIFO Empty RAP .............................................................................................. 2-131 017-747 Custom Transfer Plug-In Connection Timeout RAP ......................................... 2-157
016-762 Print Language Not Installed RAP .................................................................... 2-132 017-748 Custom Transfer Plug-In Invalid Device RAP ................................................... 2-158
016-764 SMTP Server Connect RAP.............................................................................. 2-132 017-749 Custom Transfer Plug-In XML Fail RAP ........................................................... 2-158
016-765, 016-766 SMTP Server Error RAP .................................................................... 2-133 017-750 Custom Transfer Plug-In Internal Fail RAP....................................................... 2-159
016-767 Invalid Email Address RAP ............................................................................... 2-133 017-751 Custom Transfer Plug-In Other Fail RAP.......................................................... 2-159
016-768 Invalid Sender Address RAP ............................................................................ 2-134 017-755 Software Download Via Network Fail RAP ....................................................... 2-160
016-769 SMTP Server Unsupported DSN RAP .............................................................. 2-134 017-759 Download Data Inspection Error RAP............................................................... 2-160
016-770 Direct FAX Function Canceled RAP ................................................................. 2-135 017-760, 017-766 POP Over SSL Fail RAP.................................................................... 2-161
016-772 Scan Data Repository Error RAP...................................................................... 2-135 017-761, 017-767 SSL Server Cert Untrusted (POP) RAP............................................. 2-161
016-776 Image Conversion Error RAP ........................................................................... 2-136 017-762, 763, 764, 768, 769, 770 SSL Certificate (POP) Fail RAP ................................ 2-162
016-779 Scan Image Conversion Error RAP .................................................................. 2-136 017-765, 017-771 POP Over SSL Internal Fail RAP....................................................... 2-162
016-781 Server Connect Error RAP................................................................................ 2-137 017-772 Scan All Blank Page Fail RAP .......................................................................... 2-163
016-786 HDD Full Scan Write Error RAP ....................................................................... 2-137 017-773 Netlog Task Error RAP...................................................................................... 2-163
016-790 Email Fragment Over RAP ............................................................................... 2-138 017-774 Message Lost Error RAP .................................................................................. 2-164
016-792 Specified Job Not Found RAP .......................................................................... 2-138 017-775 Network API Error RAP..................................................................................... 2-164
016-794 Media Not Inserted RAP ................................................................................... 2-139 017-776, 017-777 Syslog Server Error RAP ................................................................... 2-165

Revised BUS Update: 9 July 2018 08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-3
017-778 Queue Error RAP.............................................................................................. 2-165 018-587 File Duplication Fail RAP .................................................................................. 2-191
017-779 Link Error RAP .................................................................................................. 2-166 018-588 Scan Filing Policy Invalid RAP .......................................................................... 2-192
017-780 Held Job Timeout RAP ..................................................................................... 2-166 018-589 NEXTNAME File Error RAP .............................................................................. 2-192
017-782, 784, 85, 786 Custom Image Processing Plug-In RAP ..................................... 2-167 018-590 Same Name Exists RAP ................................................................................... 2-193
017-783 Custom Image Processing Memory RAP ......................................................... 2-167 018-591 File Name Suffix Over Limit RAP ...................................................................... 2-193
017-787 Google Cloud Print Data Error RAP.................................................................. 2-168 018-592, 018-593 Lock Folder Fail RAP ......................................................................... 2-194
017-789 Job Limit Estimation Logic Fail RAP ................................................................. 2-168 018-595 Detected User Duplication RAP ........................................................................ 2-194
017-790 to 017-799 Print Permission RAP ..................................................................... 2-169 018-596, 018-700 Network Error RAP ............................................................................ 2-195
018-400 IPSEC Configuration Mismatch RAP ................................................................ 2-169 018-701 to 018-705 LDAP Protocol Errors 01 to 05 RAP ............................................... 2-195
018-405 User Account Disabled RAP ............................................................................. 2-170 018-709 Active Communication is Unavailable Now Fail RAP........................................ 2-196
018-406 Setting Status of IP Address (IPv4) RAP .......................................................... 2-170 018-710 to 018-714 LDAP Protocol Errors 10 to 14 RAP ............................................... 2-196
018-407 Setting Status of IP Address (IPv6) RAP .......................................................... 2-171 018-715 Kerberos Attestation Protocol Error 73 RAP ..................................................... 2-197
018-408, 018-429, 018-430 Duplicate IP address IPv4 (wifi) RAP ................................. 2-171 018-716 to 018-721 LDAP Protocol Errors 16 to 21 RAP ............................................... 2-197
018-409, 412, 413 Duplicate IPv6 Address 1 RAP ......................................................... 2-172 018-722 GCP Network Fail RAP ..................................................................................... 2-198
018-410, 018-411 Dynamic DNS Update Failure RAP ................................................... 2-172 018-723, 018-740 GCP Certification Fail RAP ................................................................ 2-198
018-414 Duplicate IPv6 Address 2 RAP ......................................................................... 2-173 018-724 GCP SSL Connection Fail RAP ........................................................................ 2-199
018-415 Duplicate IPv6 Address 3 RAP ......................................................................... 2-173 018-725 Kerberos Attestation Protocol Error 22 RAP ..................................................... 2-199
018-416 Duplicate IPv6 Address 4 RAP ......................................................................... 2-174 018-726 Kerberos Attestation Protocol Error 70 RAP ..................................................... 2-200
018-424 WLAN WPA-Enterprise Certificate Empty Failure RAP .................................... 2-174 018-727 Kerberos Attestation Protocol Error 71 RAP ..................................................... 2-200
018-425 WLAN WPA-Enterprise Certificate Unavailability Failure RAP ......................... 2-175 018-728 Kerberos Attestation Protocol Error 72 RAP ..................................................... 2-201
018-426 WLAN WPA-Enterprise server certificate failure............................................... 2-175 018-729, 730, 731, 740, 738, 739, 743, 744, 745, 746 GCP Network Fail RAP ............. 2-201
018-427 Duplicate IP address range Wi-Fi and Wi-Fi Direct .......................................... 2-176 018-732 to 018-736 LDAP Protocol Errors 32 to 36 RAP ............................................... 2-202
018-428 WLAN Module Connection Failure RAP ........................................................... 2-176 018-737, 018-741 GCP Other Fail RAP .......................................................................... 2-202
018-431 Duplicate IPv6 address (wifi) RAP .................................................................... 2-177 018-747 Server Not Found in SMB RAP......................................................................... 2-203
018-432 Duplicate IPv6 address (wifi) RAP .................................................................... 2-177 018-748, 750, 751, 752, 753, 754 LDAP Protocol Errors 48, 50 to 36 RAP ................... 2-203
018-433 Duplicate IPv6 address (wifi) RAP .................................................................... 2-178 018-749 LDAP Protocol Error 49 RAP ............................................................................ 2-204
018-434 Duplicate IPv6 address (wifi) RAP .................................................................... 2-178 018-755 Server Connection Error in SMB RAP .............................................................. 2-204
018-435 Duplicate IPv6 address (wifi) RAP .................................................................... 2-179 018-756 Server Login Response Timeout in SMB RAP.................................................. 2-205
018-436 Duplicate IPv6 Address (wifi) RAP.................................................................... 2-179 018-757 Host Name Solution Error in SMB RAP ............................................................ 2-205
018-439, 018-440, 018-441 Wi-Fi Direct Stops RAP ...................................................... 2-180 018-758, 018-759 Picture Preservation or File Name Error RAP.................................... 2-206
018-500, 501, 503, 504, 506, 507, 508 CA Server Error RAP ........................................ 2-180 018-760 DFS Link Error in SMB RAP ............................................................................. 2-206
018-502 SMB Login Failure RAP .................................................................................... 2-181 018-761 Out of Server Memory in SMB RAP.................................................................. 2-207
018-505 SMB-DOS Protocol Error RAP.......................................................................... 2-181 018-762 Server Response Timeout in SMB RAP ........................................................... 2-207
018-509 Template Parameter Conflict RAP .................................................................... 2-182 018-763 Character Convert Error in SMB RAP............................................................... 2-208
018-524 Invalid Device Network Setting RAP ................................................................. 2-182 018-764 to 018-769, 018-771 LDAP Protocol Errors RAP .............................................. 2-208
018-525 HDD full or Access Error RAP .......................................................................... 2-183 018-770 LDAP Protocol Error 70 RAP ............................................................................ 2-209
018-526 to 529, 531, 532 CUI Scan Error RAP .............................................................. 2-183 018-772 Shared Name Not Found in Server RAP .......................................................... 2-209
018-530 Authentication Error RAP.................................................................................. 2-184 018-773 Shared Name Error in Server RAP ................................................................... 2-210
018-543 Shared Name Error in SMB Server RAP .......................................................... 2-184 018-780 to 018-784 LDAP Protocol Errors 80 and 82 to 84 RAP ................................... 2-210
018-547 SMB Scan Users Restriction RAP .................................................................... 2-185 018-781 LDAP Protocol Error 81 RAP ............................................................................ 2-211
018-556 HTTP Server Script Error RAP ......................................................................... 2-185 018-785 LDAP Protocol Error 85 RAP ............................................................................ 2-211
018-557 HTTP Invalid Character in Filename RAP ........................................................ 2-186 018-786 to 797 LDAP Protocol Errors 86 to 97 RAP ...................................................... 2-212
018-558 HTTP File Not Found RAP................................................................................ 2-186
018-559 HTTP File Duplication Fail RAP ........................................................................ 2-187 Chain 20-29 RAPs
018-560 to 018-563 HTTP Server Login Fail RAP .......................................................... 2-187 021-210 to 021-212 USB IC Card Reader Error RAP ..................................................... 2-213
018-564 Host Name Solution Error in HTTP RAP .......................................................... 2-188 021-214 USB IC Card Reader Encryption Setting RAP .................................................. 2-213
018-565 Proxy Name Solution Error in HTTP RAP......................................................... 2-188 021-401 USB IC Card Reader Connection Error RAP .................................................... 2-214
018-566, 018-567 Server Connect Error in HTTP RAP .................................................. 2-189 021-505, 021-506 SSL Error RAP................................................................................... 2-214
018-568 HTTP Server SSL Access Fail RAP ................................................................. 2-189 021-509, 515, 516, 522 Invalid Message Detected RAP ................................................ 2-215
018-569 HTTP Server Certificate Fail RAP..................................................................... 2-190 021-523 Internal Error RAP............................................................................................. 2-215
018-570 HTTP Certificate Fail RAP ................................................................................ 2-190 021-524 to 012-528 Communications Error RAP............................................................ 2-216
018-571 Internal Error in Scan RAP................................................................................ 2-191 021-533, 021-534 Unsupported ROM Set RAP .............................................................. 2-216

Status Indicator RAPs 08/2017 Revised BUS Update: 9 July 2018

2-4 Xerox® VersaLink® B600 Family MFP
023-500 UI ROM Download Fail RAP ............................................................................. 2-217 026-700 LDAP Protocol Error RAP ................................................................................. 2-244
023-600, 023-601 UI Key Error RAP............................................................................... 2-217 026-701 Address Book Request Overflow RAP.............................................................. 2-244
024-312, 313, 314, 315 IOT NVM Backup Restore RAP ................................................ 2-218 026-702 Address Book Directory Service Overflow RAP................................................ 2-245
024-322 and 024-223 SEEPROM Refurbish Fail RAP ................................................... 2-218 026-703 Abort With Logout RAP ..................................................................................... 2-245
024-340 to 024-360 IOT-ESS Communication Fail 1 RAP ............................................. 2-219 026-708 URL Data Over Size RAP ................................................................................. 2-246
024-361 Invalid IOT Paper Size RAP.............................................................................. 2-220 026-709 URL HDD Full RAP ........................................................................................... 2-246
024-362, 024-363 Page Sync Illegal Start or Stop RAP ................................................. 2-220 026-710 S/MIME Unsupported Cipher RAP.................................................................... 2-247
024-364 DMA Transfer Fail RAP .................................................................................... 2-221 026-711 Multi-Page File Size RAP.................................................................................. 2-247
024-365 Overflow on Loop Back Write RAP ................................................................... 2-221 026-712 HTTP Out Job Overlap Error RAP .................................................................... 2-248
024-366 JBIG Library Other Fail RAP ............................................................................. 2-222 026-718 PS Print Instruction Fail RAP ............................................................................ 2-248
024-367 Decompress Other Fail RAP............................................................................. 2-222 026-719 Internal Error in Scan RAP................................................................................ 2-249
024-368 PCI Error RAP................................................................................................... 2-223 026-720 to 026-723 Media Error RAP............................................................................. 2-249
024-370 Marker Code Detection Fail RAP ...................................................................... 2-223 026-726 Inconsistent Options RAP ................................................................................. 2-250
024-371, 372, 373, 375 IOT-ESS Communication Fail 2 RAP ....................................... 2-224 026-727 Media Filepath Fail RAP ................................................................................... 2-250
024-376 IOT-ESS Communication Fail 25 RAP ............................................................. 2-224 026-728, 026-729 WSD Scan Error RAP ........................................................................ 2-251
024-600 to 024-614 Counter Repair RAP ....................................................................... 2-225 026-730 Tray Paper Size Not Detected RAP .................................................................. 2-251
024-615 IOT Unsupported Drum Shut Off RAP .............................................................. 2-225 026-731 to 026-733 PJL Fail RAP................................................................................... 2-252
024-616 to 024-618 Serial Number RAP ........................................................................ 2-226 026-734 PJL Diag Mode RAP ......................................................................................... 2-252
024-619 to 024-621 Product Number RAP ..................................................................... 2-226 026-739 Waiting Scan Job Deleted RAP ........................................................................ 2-253
024-701 Invalid Instruction of Face Inversion RAP ......................................................... 2-227 027-442, to 027-444 Duplicate IP Address 1 RAP .......................................................... 2-253
024-702 Paper Jam RAP ................................................................................................ 2-227 027-445 Illegal IP Address RAP...................................................................................... 2-254
024-705 Forced Annotation Template Fail RAP ............................................................. 2-228 027-446 Duplicate IP Address 2 RAP ............................................................................. 2-254
024-707 Duplex Inversion Prohibited (Duplex) RAP ....................................................... 2-228 027-447 Duplicate IP Address 3 RAP ............................................................................. 2-255
024-708 Duplex Inversion Prohibited (Face Down) RAP ................................................ 2-229 027-452 Duplicate IP Address 4 RAP ............................................................................. 2-255
024-746, 024-747 Print Request Failure RAP................................................................. 2-229 027-500 SMTP Server Fail for Mail IO RAP.................................................................... 2-256
024-748 Bates Numbering Digit Exceeded RAP............................................................. 2-230 027-501 POP Server Fail for Mail IO RAP ...................................................................... 2-256
024-910 and 024-959 Tray 1 Size Mismatch RAP .......................................................... 2-230 027-502 POP Authentication Fail for Mail IO RAP .......................................................... 2-257
024-911 and 024-960 Tray 2 Size Mismatch RAP .......................................................... 2-231 027-503, 504, 533, 773, 785, 786 Server Communication Timeout RAP ....................... 2-257
024-912 and 024-961 Tray 3 Size Mismatch RAP .......................................................... 2-231 027-513 SMB Scan Client Access RAP .......................................................................... 2-258
024-913, 962 Tray 4 Size Mismatch RAP ....................................................................... 2-232 027-514 Host Name Solution Error in SMB RAP ............................................................ 2-258
024-916 Finisher Stacker Mix Full Stack RAP ................................................................ 2-232 027-515 DNS Server Setup in SMB RAP........................................................................ 2-259
024-917 Stacker Tray Staple Set Over Count RAP ........................................................ 2-233 027-516 Server Connection Error in SMB RAP .............................................................. 2-259
024-920 FaceDown Tray 1 Paper FULL RAP ................................................................. 2-233 027-518 Login Name or Password Error in SMB RAP.................................................... 2-260
024-933 024-940 024-941 DRUM CARTRIDGE Life End RAP ...................................... 2-234 027-519 Scanning Picture Preservation Place Error RAP .............................................. 2-260
024-934 Paper Type Mismatch RAP............................................................................... 2-234 027-520 File Name Acquisition Failure RAP ................................................................... 2-261
024-946 Tray 1 Out of Place RAP................................................................................... 2-235 027-521 File Name Suffix Limit Over in SMB RAP ......................................................... 2-261
024-947 to 024-949 and 028-989 Tray 2, 3, 4, 5 Out of Place RAP ............................... 2-235 027-522 File Creation Failure in SMB RAP..................................................................... 2-262
024-950 Tray 1 Empty RAP ............................................................................................ 2-236 027-523 Lock Folder Creation Failure in SMB RAP........................................................ 2-262
024-951 to 024-953 Tray 2, 3, 4 Out of Paper RAP........................................................ 2-237 027-524 Folder Creation Failure in SMB RAP ................................................................ 2-263
024-954 MSI Tray Out Of Paper RAP ............................................................................. 2-237 027-525, 027-527 File Delete Failure in SMB RAP......................................................... 2-263
024-958 Bypass Tray Size Mismatch RAP ..................................................................... 2-238 027-526 Lock Folder Delete Failure in SMB RAP ........................................................... 2-264
024-965, 024-966 ATS/APS RAP ................................................................................... 2-238 027-528 Data Write Failure to SMB Server RAP ............................................................ 2-264
024-967 and 024-968 Stapler Paper Mixed Width and Batting Error RAP ..................... 2-239 027-529 Data Read Failure From SMB Server RAP....................................................... 2-265
024-976 Finisher Staple Status NG RAP ........................................................................ 2-239 027-530 File Name Duplicate Failure in SMB RAP......................................................... 2-265
024-977 Stapler Feed Ready Fail RAP........................................................................... 2-240 027-531 SMB Scan Filing Policy Injustice RAP .............................................................. 2-266
024-979 Finisher Stapler Near Empty RAP .................................................................... 2-240 027-532 NEXTNAME File Access Error in SMB RAP..................................................... 2-266
024-980 Finisher Stacker Tray Full RAP......................................................................... 2-241 027-543 SMB Server Name Specification Error RAP ..................................................... 2-267
024-982 Stacker Lower Safety Warning RAP ................................................................. 2-241 027-547, 027-548 SMB Protocol Errors 1 RAP............................................................... 2-267
025-596, 025-597 HDD Diagnostics RAP ....................................................................... 2-242 027-549, 572, 573, 574, 576 SMB Protocol Error 4-009 RAP......................................... 2-268
026-400 USB Host Connection Number Exceeded RAP ................................................ 2-242 027-564 SMB Protocol Error 4-024 RAP......................................................................... 2-268
026-402 Changed IOT Speed RAP................................................................................. 2-243 027-565, 027-578 SMB Protocol Errors 2 RAP............................................................... 2-269
026-403 Stop printing and wait for toner cooling RAP .................................................... 2-243 027-566 SMB Protocol Error 4-026 RAP......................................................................... 2-269

Revised BUS Update: 9 July 2018 08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-5
027-569 SMB (TCP/IP) Not Started RAP........................................................................ 2-270 027-772, 773, 774, 776 SMTP Server Error RAP ........................................................... 2-296
027-584 SMB Protocol Error 4-044 RAP ........................................................................ 2-270 027-775 Too Many SMTP Addresses RAP..................................................................... 2-296
027-585 SMB Protocol Error 4-045 RAP ........................................................................ 2-271 027-777 SMTP Server Non Support RAP ....................................................................... 2-297
027-586 SMB Protocol Error 4-046 RAP ........................................................................ 2-271 027-778 No Mode Specified by SMTP-AUTH RAP......................................................... 2-297
027-587 SMB Protocol Error 4-047 RAP ........................................................................ 2-272 027-779 Attestation-Fails by SMTP-AUTH RAP ............................................................. 2-298
027-588, 027-589 SMB Protocol Errors 3 RAP............................................................... 2-272 027-780 WebDAV Network Interface Fail RAP ............................................................... 2-298
027-590 SMB Protocol Error 4-050 RAP ........................................................................ 2-273 027-781 WebDAV Spool Size Over RAP ........................................................................ 2-299
027-591 SMB Protocol Error 4-051 RAP ........................................................................ 2-273 027-782 WebDAV Server Redirector Limit RAP ............................................................. 2-299
027-700 Mail Address Domain Error RAP ...................................................................... 2-274 027-783 WebDAV User Authentication RAP................................................................... 2-300
027-701 Disconnected Network Cable RAP ................................................................... 2-274 027-784 WebDAV Proxy Server Authentication RAP ..................................................... 2-300
027-702 to 027-706, 027-709 Certificate for Addresses Error RAP ................................ 2-275 027-785, 027-786 WebDAV Server Time-Out RAP ........................................................ 2-301
027-710 to 027-716 S/MIME Mail Error RAP .................................................................. 2-275 027-787 WebDAV File Name Duplication Fail RAP ........................................................ 2-301
027-717 No MX Record at DNS RAP ............................................................................. 2-276 027-788, 027-793 WebDAV Request Fail RAP............................................................... 2-302
027-720, 027-721 Extension Server Error RAP .............................................................. 2-276 027-789, 791, 795 Access Forbidden RAP ..................................................................... 2-302
027-722 Extension Server Timeout RAP ........................................................................ 2-277 027-790 WebDAV File Not Found RAP .......................................................................... 2-303
027-723 Extension Server Authentication Fail RAP........................................................ 2-277 027-792 WebDAV Server Conflict RAP .......................................................................... 2-303
027-724 to 027-726 Extension Server Access Fail RAP................................................. 2-278 027-794 WebDAV Server Internal Fail RAP.................................................................... 2-304
027-727 Extension Server Parameters RAP................................................................... 2-278 027-796 Email Not Printed RAP...................................................................................... 2-304
027-728 Extension Server File Exceeded RAP .............................................................. 2-279 027-797 Invalid Output Destination RAP......................................................................... 2-305
027-730 SMTP Mail Division Error RAP ......................................................................... 2-279 027-798 JFS Target Document Not Found RAP............................................................. 2-305
027-732 Server Access Error RAP ................................................................................. 2-280 027-799 WebDAV Server Insufficient Storage RAP........................................................ 2-306
027-733 Server SSL Error RAP ...................................................................................... 2-280 028-910 Wrong fuser Type RAP ..................................................................................... 2-306
027-734 Server Certificate Error RAP ............................................................................. 2-281 028-912 Fusing Unit Lever Envelope Fail RAP............................................................... 2-307
027-735 Device SSL Configuration Error RAP ............................................................... 2-281 028-986 and 028-987 Paper Size/No Paper Detected Error RAP .................................. 2-307
027-736 Device Certificate Error RAP ............................................................................ 2-282 028-988 and 028-990 Tray 5 Size Mismatch RAP .......................................................... 2-308
027-737 Template Server Read Error RAP .................................................................... 2-282 029-700, 029-701 WebDAV Server Response RAP ....................................................... 2-308
027-739 Invalid Template Server Path RAP ................................................................... 2-283 029-702 WebDAV Client RAP......................................................................................... 2-309
027-740 Template Server Login Error RAP .................................................................... 2-283 029-703 AirPrint Scan Client RAP................................................................................... 2-309
027-741 Template Server Connect Fail RAP.................................................................. 2-284 029-704, 029-711 Invalid PACFile RAP .......................................................................... 2-310
027-742 HDD File System Full RAP ............................................................................... 2-284 029-705, 706, 709, 712, 713, 716 PACFile Communications RAP................................. 2-310
027-743 Template Server Install Error RAP.................................................................... 2-285 029-707, 708, 714, 715 PACFile Not Found RAP........................................................... 2-311
027-744 Template Server Error 1 RAP ........................................................................... 2-285 029-710, 029-717 PACFile URL Not Found RAP ........................................................... 2-311
027-745 Template Server Error 2 RAP ........................................................................... 2-286
027-746 Job Template Pool Server Not Ready RAP ...................................................... 2-286 Chain 30-39 RAPs
027-750 Fax Document Incongruent RAP ...................................................................... 2-287 033-310 FAX Charge Function Fail RAP ........................................................................ 2-313
027-751 Job Template Analysis Error RAP .................................................................... 2-287 033-311 Invalid Address Book Data RAP ....................................................................... 2-313
027-752 Required User Entry Not Entered RAP............................................................. 2-288 033-312, 318, 324 FAX Fault RAP.................................................................................. 2-314
027-753 Job Flow Service Request Disabled RAP ......................................................... 2-288 033-328 to 033-340 Failed to Initialize FAX Log RAP..................................................... 2-314
027-754 Job Flow Service File Signature Mismatch RAP............................................... 2-289 033-330 to 033-336 Non-mounted Channel RAP ........................................................... 2-315
027-757 Extension Server SSL Fail RAP........................................................................ 2-289 033-339 FAX 2 Not Responding RAP ............................................................................. 2-315
027-758 System Credential Setting Error RAP ............................................................... 2-290 033-363 FAX Card Reset (Reboot) RAP......................................................................... 2-316
027-759 Reference Server Connection Error RAP ......................................................... 2-290 033-500 to 033-507 Remote Machine Error RAP ........................................................... 2-316
027-760 XJT Command Fail RAP ................................................................................... 2-291 033-508, 033-511 Destination Polling Error RAP............................................................ 2-317
027-761 Web Print Timeout RAP .................................................................................... 2-291 033-509 DCS/NSS Resend Exceeded RAP ................................................................... 2-317
027-762 Illegal Web Print Job Ticket RAP ...................................................................... 2-292 033-510 Fallback Error RAP ........................................................................................... 2-318
027-763 Auditron Cannot Check User RAP.................................................................... 2-292 033-514, 516, 517, 521, 522, 033-526 to 033-529 Remote Machine Error 1 RAP ......... 2-318
027-764 AirPrint Scan Data Transfer Fail RAP ............................................................... 2-293 033-523 and 033-546 Line Not Connected RAP............................................................. 2-319
027-765 Host Name Solution Error in WebDAV RAP ..................................................... 2-293 033-530 DTMF Illegal Procedure RAP............................................................................ 2-319
027-766 Proxy Name Solution Error in WebDAV RAP ................................................... 2-294 033-531, 532, 533, 544, 552, 578 Remote Machine Error 2 RAP................................... 2-320
027-767 WebDAV Server SSL Access Fail RAP ............................................................ 2-294 033-535 DCN Receive at Phase B Send RAP ................................................................ 2-320
027-768 WebDAV Server Certificate Fail RAP ............................................................... 2-295 033-536, 537, 540, 568, 575, 577 Send/Receive Error RAP .......................................... 2-321
027-769 WebDAV Server Access Fail RAP .................................................................... 2-295 033-541, 033-566 No Destination Specified RAP ........................................................... 2-321

Status Indicator RAPs 08/2017 Revised BUS Update: 9 July 2018

2-6 Xerox® VersaLink® B600 Family MFP
033-543, 567, 576, 702, 703 Dial Error RAP .................................................................. 2-322 061-354 to 061-357 and 061-362 to 061-393 LPH Fault RAP ........................................ 2-349
033-545 T0 Timeout RAP ............................................................................................... 2-322 061-358 to 061-361 LPH Config Fail RAP ...................................................................... 2-350
033-547 Abort During Transmission RAP ....................................................................... 2-323 062-277, 316, 399 DADF Fail RAP ................................................................................. 2-351
033-548 No Manual Send Line RAP ............................................................................... 2-323 062-300 Platen Interlock Open RAP ............................................................................... 2-351
033-549, 551, 583 FAX Service Disabled RAP............................................................... 2-324 062-311, 313, 321, 360, 371, 380, 386, 389, 393, 396-398 IIT Fail RAP........................ 2-352
033-550 Cannot Disable FAX Service RAP .................................................................... 2-324 062-345 IIT EEPROM Fail RAP ...................................................................................... 2-352
033-553 No Folder/Relay RAP........................................................................................ 2-325 062-362 X Hard Fail RAP................................................................................................ 2-353
033-554 Wrong Password/Receive Banned RAP ........................................................... 2-325 062-395 Trans Power Failure Detected RAP .................................................................. 2-353
033-555, 033-556 Incorrect Password RAP.................................................................... 2-326 062-790 Recognition Fail RAP ........................................................................................ 2-354
033-557, 033-565 Destinations or Services Exceeded RAP........................................... 2-326 065-221 to 065-225 CIS Fail RAP................................................................................... 2-354
033-558, 033-559 Remote ID Rejection RAP ................................................................. 2-327
033-560, 561, 562 TRESS/RCC RAP ............................................................................. 2-327 Chain 70-79 RAPs
033-563, 033-569 No Printable Paper Size RAP ............................................................ 2-328 071-101 Paper Jam in Tray1 RAP .................................................................................. 2-355
033-564, 033-570 Power Off During Transmission RAP ................................................ 2-328 072-101 and 077-117 Jam in Tray2 Error RAP............................................................... 2-356
033-571, 033-588 Manual Send Job Canceled RAP ...................................................... 2-329 072-103 Path2 SNR ON Jam RAP.................................................................................. 2-357
033-572 FAX Report Print Job Canceled RAP ............................................................... 2-329 072-310, 073-310, 074-310, 077-360 Tray2-5, Motor Fail RAP...................................... 2-358
033-573 Domain Regulation Check Error RAP ............................................................... 2-330 072-311 Tray2 Mode Fail RAP........................................................................................ 2-359
033-580 Missing VoIP Gateway RAP ............................................................................. 2-330 072-312 Feeder2 Maker Mismatch Fail RAP .................................................................. 2-360
033-586 T38 Protocol Not Ready RAP ........................................................................... 2-331 072-401 Tray2 Feed Roll Near Life RAP......................................................................... 2-360
033-593 Canceled By Remote Peer RAP ....................................................................... 2-331 072-402 Tray2 Feed Roll Life Over RAP......................................................................... 2-361
033-700 T1 Timeout Fail RAP......................................................................................... 2-332 073-101 Tray3 Miss Feed RAP ....................................................................................... 2-361
033-701 Retry Timeout RAP ........................................................................................... 2-332 075-100 JAM in Bypass Tray RAP.................................................................................. 2-362
033-710, 712, 713, 717, 718, 719, 721 Document Not Found RAP ............................... 2-333 077-101 Paper Jam RAP ................................................................................................ 2-362
033-716 No Specified Folder RAP .................................................................................. 2-333 077-104 Exit Sensor Off Jam RAP.................................................................................. 2-364
033-724 FAX Receive Memory Over Flow RAP ............................................................. 2-334 077-123 Registration Sensor Jam (Duplex) RAP............................................................ 2-365
033-726, 728, 734, 737, 738, 751 FAX Printing Error RAP ............................................ 2-334 077-302 Device Right Side Door is Open RAP ............................................................... 2-366
033-733, 735, 741, 743, 744, 745, 746, 750 FAX Document Number Error RAP .......... 2-335 077-314 P/H Module Logic Fail RAP............................................................................... 2-366
077-322 Option Comm Fail RAP..................................................................................... 2-367
Chain 40-49 RAPs 077-323 PH Motor Fail RAP............................................................................................ 2-367
041-310 IM Logic Fail RAP ............................................................................................. 2-337 077-327 Feeder Composition Fail RAP........................................................................... 2-368
041-340 to 041-363 MCU NVM (EEPROM) Fail RAP .................................................... 2-337 077-909 Paper Jam RAP ................................................................................................ 2-368
041-388 MK Logic Fail RAP............................................................................................ 2-338
041-603, 041-604 Temp/Humidity Sensor Fail RAP ....................................................... 2-338 Chain 80-89 RAPs
042-313 Rear Cooling Fan1 Fail RAP............................................................................. 2-339 089-600 to 089-617 RC Fail RAP.................................................................................... 2-369
042-325 Device Fault RAP.............................................................................................. 2-339 089-623 to 089-679 LED Offset Correction Error RAP ................................................... 2-370
042-335 Device Fault (Main Fan Fail) RAP .................................................................... 2-340 Chain 90-99 RAPs
042-336 Device Fault (SUB Fan Fail) RAP ..................................................................... 2-340
091-312 HVPS CC Fail RAP ........................................................................................... 2-371
042-348 Over Temperature Detect Fail RAP .................................................................. 2-341
091-313, 091-402, 091-480 to 482, 091-913 to 929 Drum/CRUM RAP.......................... 2-371
044-329 Shutdown Fail RAP ........................................................................................... 2-341 091-316 Xero Drum Motor Fail RAP ............................................................................... 2-372
045-310 Image Ready NG RAP...................................................................................... 2-342
091-400, 401, 405-436 DRUM/CRUM and Waste DRUM RAP ...................................... 2-373
045-311 Controller Communication Fail RAP ................................................................. 2-342
091-911 Waste Toner Bottle Full RAP ............................................................................ 2-373
045-370 LPH DL Fail Power RAP ................................................................................... 2-343 092-312 to 092-315 ATC Sensor Fault RAP ................................................................... 2-374
045-371 LPH DL Fail MULT RAP ................................................................................... 2-344
092-318 to 092-321 ADC Patch System Fail RAP .......................................................... 2-374
047-216 Finisher Comm Fail RAP .................................................................................. 2-345
092-606, 094-310, 094-325, 094-326 ADC/CTD Fail RAP ............................................. 2-375
Chain 50-59 RAPs 092-675 to 092-678 ADC Tone Patch Fail RAP.............................................................. 2-375
058-310, 311, 315, 316, 317 Fusing Error RAP.............................................................. 2-347 092-911 to 092-914 Toner Cartridge Uncertain Empty [X] RAP ..................................... 2-376
059-314, 315, 326 Fusing Error RAP .............................................................................. 2-347 092-916 Environment SNR Sensor Fail RAP.................................................................. 2-376
059-321, 059-324 Fusing Error RAP............................................................................... 2-348 093-324 DEVE YMC Motor Fail RAP .............................................................................. 2-377
093-339 Toner Drum CRUM Authentication Fail RAP .................................................... 2-377
Chain 60-69 RAPs 093-400 to 093-425 DRUM Cartridge Near Empty RAP ................................................. 2-378
060-341 to 060-352 LPH Fault RAP ............................................................................... 2-349 093-912 Toner Cartridge Empty (K) RAP........................................................................ 2-378

Revised BUS Update: 9 July 2018 08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-7
093-913 to 093-939 and 096-918 CRUM Error RAP ...................................................... 2-379 116-738 Size/Orientation Mismatch RAP........................................................................ 2-408
094-318 1st BTR Position Fail RAP ................................................................................ 2-380 116-739, 741, 742, 743 Out of Memory RAP .................................................................. 2-409
094-417 IBT Near Life End RAP ..................................................................................... 2-380 116-740 Arithmetic Error RAP......................................................................................... 2-409
094-420 IBT Life Over RAP ............................................................................................ 2-381 116-746 Selected Form Not Registered RAP ................................................................. 2-410
094-911 Transfer Belt Position Fail RAP ........................................................................ 2-381 116-747, 116-748 Invalid Page Data RAP ...................................................................... 2-410
099-396 to 099-399 Fuser Temperature Fault RAP........................................................ 2-382 116-749 PostScript Font Error RAP ................................................................................ 2-411
116-752 Print Job Ticket RAP ......................................................................................... 2-411
Chain 100-109 RAPs 116-749 PostScript Font Error RAP ................................................................................ 2-412
102-311 to 102-319 USB Dongle Errors RAP ................................................................. 2-383 116-790 Stapling Canceled RAP..................................................................................... 2-412
102-356 EWS Soft Fail RAP ........................................................................................... 2-384 117-310 WSD Scan S/W Fail RAP.................................................................................. 2-413
103-314 Prohibited Originals RAP .................................................................................. 2-385 117-312 Device Self Test Error RAP............................................................................... 2-413
Chain 110-119 RAPs 117-313 Geographic Region Change Fail RAP .............................................................. 2-414
116-210 and 116-211 Media Reader Error RAP............................................................. 2-387 117-314 and 117-315 Contract Type/Geographic Region Changed RAP ...................... 2-414
117-316 Contract Manager Software Fail RAP ............................................................... 2-415
116-212 and 116-220 ESS Error RAP ............................................................................ 2-387
117-317, 117-318 Contract Manager PPP RAP.............................................................. 2-415
116-312 and 116-313 HDD Encrypt Fail RAP................................................................. 2-388
116-314 Ethernet Address Fail RAP ............................................................................... 2-388 117-319 and 117-320 eMMC Fail RAP ........................................................................... 2-416
117-321, 117-324 eMMC Card Invalid Type Fail RAP .................................................... 2-416
116-321, 322, 328, 329, 338 Software Error RAP .......................................................... 2-389
117-322 eMMC Card Encrypt Fail RAP .......................................................................... 2-417
116-323 ESS NVRAM W/R Check Fail RAP .................................................................. 2-390
116-324, 116-328 Exception Fail RAP ............................................................................ 2-390 117-323 eMMC File Access Fail RAP ............................................................................. 2-417
117-325 Contract Manager RTC Hardware Fail RAP ..................................................... 2-418
116-325 ESS Fan Fail RAP ............................................................................................ 2-391
117-326 ESS NVRAM SW Access Fail RAP .................................................................. 2-418
116-330, 336, 337, 339, 353, 354, 356, 361, 388 HDD Fail RAP ................................... 2-391
116-331 Invalid Log Info RAP ......................................................................................... 2-392 117-327 ESS NVRAM eMMC Card HW Access Fail RAP.............................................. 2-419
117-330, 118-311 Soft Fail RAP ..................................................................................... 2-419
116-334 ESS NVRAM Data Compare Fail...................................................................... 2-393
117-332, 117-335 Uninitialized or Invalid NVM RAP....................................................... 2-420
116-342, 393, 394 ROM Version Incorrect RAP ............................................................. 2-393
116-343, 346, 357, 359 Main PWB Error RAP................................................................ 2-394 117-333, 348, 364 Uninitialized or Used eMMC RAP ..................................................... 2-420
117-343 Log Sending Parameter Fail RAP ..................................................................... 2-421
116-348, 349 Redirector Fail RAP .................................................................................. 2-394
117-344 Invalid User Job Type Fail RAP ........................................................................ 2-422
116-355, 358, 360, 363, 370, 374, 379, 395, 362, 117-330, 118-311 Soft Fail RAP ...... 2-395
116-363, 370, 373, 376 Fatal Error RAP......................................................................... 2-396 117-345 SSMM Batch Setting Duration Fail RAP ........................................................... 2-422
117-354, 356, 358 Job Limit System Fail RAP................................................................ 2-423
116-364 Timer Fail RAP.................................................................................................. 2-396
117-357 TPM Fail RAP ................................................................................................... 2-423
116-365, 366, 368, 371, 372, 373, 375, 377 SW Fail RAP ............................................. 2-397
116-378, 379, 395 MCR/MCC Soft Fail RAP .................................................................. 2-398 117-360 Date Limit Exceeding Fail RAP ......................................................................... 2-424
117-362, 117-363 USB Dongle Fail RAP ........................................................................ 2-424
116-380 ESS Font ROM DIMM #1Check Fail RAP ........................................................ 2-398
117-365 WiFi Long Diag Fail RAP .................................................................................. 2-425
116-381 ABL Version Fail RAP....................................................................................... 2-399
116-382 ABL Initialize Fail RAP ...................................................................................... 2-399 118-310 IPSEC Internal Fail RAP ................................................................................... 2-425
116-383 PIT Lib Failure RAP .......................................................................................... 2-400 Chain 120-129 RAPs
116-384, 116-385 DCS/IDC Software Fail RAP.............................................................. 2-400 121-316 Accessory Conflict RAP .................................................................................... 2-427
116-386 Incorrect USB port used for FAX RAP .............................................................. 2-401 121-318 Auth/Account Settings Not Supported RAP ...................................................... 2-427
116-391 Illegal Code RAP............................................................................................... 2-401 123-310 to 123-399 UI Error RAP ................................................................................... 2-428
116-396 RAPS140 Self Test Fail RAP ............................................................................ 2-402 124-310-314, 316, 318, 322, 324, 340, 356, 357, 360 ID/Billing/Data Mismatch RAP ... 2-429
116-397 Illegal Setting Area Coverage Threshold RAP .................................................. 2-402 124-315, 317, 355 DC132 Error 02, 04 and 14 RAP....................................................... 2-430
116-399 Under initialization for 10 minutes RAP ............................................................ 2-403 124-319 DC132 Error 08 RAP......................................................................................... 2-430
116-701 Out of Memory Duplex Fail RAP ....................................................................... 2-403 124-320 SEEPROM Fail RAP ......................................................................................... 2-431
116-702 Print with Substitute Font RAP.......................................................................... 2-404 124-321 Backup SRAM Fail RAP.................................................................................... 2-431
116-703 PostScript LANG Interpreter ERR RAP ............................................................ 2-404 124-323 DC132 06 RAP.................................................................................................. 2-432
116-704 to 116-709, 716, 717 Media Reader Format RAP ............................................ 2-405 124-325 Billing Restoration Fail RAP .............................................................................. 2-432
116-710 HP-GL/2 Overflow RAP .................................................................................... 2-405 124-326 IOT Speed Not Registered RAP ....................................................................... 2-433
116-714 HP-GL/2 Command Error RAP ......................................................................... 2-406 124-327 IOT Speed Change Fail RAP ............................................................................ 2-433
116-719 XPIF Parameter Cancelled RAP ....................................................................... 2-406 124-334 to 124-335 ESS ROM DIMM RAP .................................................................... 2-434
116-720 PCL Memory Low Page Simplified RAP ........................................................... 2-407 124-337 ESS Standard RAM Error RAP ......................................................................... 2-434
116-721 to 116-728 Color Print Permissions RAP .......................................................... 2-407 124-341, 351, 361, 381, 391 CRUM Market Fail MCU RAP ........................................... 2-435
116-725 HDD full for Image Log RAP ............................................................................. 2-408 124-342, 343, 352, 362, 363, 382, 383, 392, 393 CRUM Fail SYS RAP ........................ 2-435

Status Indicator RAPs 08/2017 Revised BUS Update: 9 July 2018

2-8 Xerox® VersaLink® B600 Family MFP
124-344, 346, 348 Billing Meter Mismatch RAP ............................................................. 2-436
124-345 Billing Meter Type Restoration Fail RAP........................................................... 2-436
124-347 Billing CountType Restoration Fail RAP ........................................................... 2-437
124-349 Modal Break Points Restoration Fail RAP ........................................................ 2-437
124-350, 354, 380, 390 CRUM OEM Fail All RAP .......................................................... 2-438
124-359 IOT NVM Backup Restor Fail 1 RAP ................................................................ 2-438
124-372 to 124-374 IOT Soft Fail RAP ........................................................................... 2-439
127-310 ESS Task Fatal Error RAP................................................................................ 2-439
125-311, 314, 315, 342 PSW Controller Unexpected Fail RAP ...................................... 2-440
127-353, 354, 396, 398, 399 Fatal Error RAP................................................................. 2-440

Chain 130-139 RAPs

133-210 to 133-224, 133-226, 133-701 FAX Parameter Incorrect RAP ......................... 2-441
133-701 Replacement Character Detected RAP ............................................................ 2-442
133-710 Tray Select Fail RAP......................................................................................... 2-442

Chain 500 RAPs

500-030 dC612 Print NG IOT Wait State RAP................................................................ 2-443
500-033, 500-035 Diag Documents RAP ........................................................................ 2-443
500-990 dC612 Print NG By Any Reason RAP .............................................................. 2-444

OF - Other Faults
OF 1 Unusual Noises RAP.............................................................................................. 2-445
OF 2 UI has no Display ................................................................................................... 2-445
OF 3 Special Boot Modes RAP....................................................................................... 2-446
OF 4 POST Error RAP .................................................................................................... 2-446

Revised BUS Update: 9 July 2018 08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-9
Status Indicator RAPs 08/2017 Revised BUS Update: 9 July 2018
2-10 Xerox® VersaLink® B600 Family MFP
Troubleshooting Overview 4. The printer is not installed at a place subjected to high/low temperature, humidity, and
sudden temperature changes.
To increase the efficiency of troubleshooting, ensure that preliminary checks should be made
5. The printer is not installed at or near water facilities, humidifier, heating appliance, fire,
to confirm the trouble status before proceeding to the Repair Adjustment Procedure (RAP)
dust, or in airflow from air conditioner.
(Chapter 2), Diagnostic Procedures (Chapter 6), Wiring Diagrams (Chapter 7), and Principles
of Operation (Chapter 8). 6. The printer is not installed in a place subjected to volatile or inflammable gas.
7. The printer is not installed under direct sunlight.
Flow of Troubleshooting 8. The printer is installed in a well-ventilated place.
Flow of the troubleshooting is as follows: 9. The printer is installed on a firm and stable surface.
10. The paper meets the specifications (standard paper is recommended).
11. The printer is handled properly.

Cautions on Service Operations

WARNING
While the printer is on, never touch live parts if not required. Power is supplied to the
inlet and LVPS even while the printer is off. Never touch its live components. Do not
touch live parts unless otherwise specified.
1. Be sure to remove the power cord unless otherwise required.
WARNING
When outputting a high voltage using the Diag Tool, etc., ensure that: - The high voltage
carrying parts must never be touched. - The instructions in this manual must be fol-
lowed.
1. When outputting a high voltage using the Diag Tool, etc., keep all the covers on unless
otherwise required.
2. When operating the motor using the Diag Tool, etc., keep all the covers on unless other-
wise required.
WARNING
When operating the drive unit using the Diag Tool, etc., ensure that: - The drive unit
must never be touched. - The instructions in this manual must be followed.
1. When touching hot parts, be careful not to get burnt.
2. While working, be sure to wear a wrist band or the like to dissipate static charges from
your body.
WARNING
Check the provided parts individually. Do not remove, replace, or check any parts other
than the provided parts. Never break down the provided parts or replace the parts
therein. Mounting of any parts other than the provided parts is not guaranteed in quality
Figure 1 Troubleshooting Flow Diagram or safety, and is strictly forbidden.

Check Installation Status Cautions on Using RAPs

Be sure to check the following items before starting the troubleshooting procedures. 1. Check the provided parts individually. Do not remove, replace, or check any parts other
than the provided parts. Never break down the provided parts or replace the parts therein.
1. The power supply voltage is within the specifications (measure the voltage at the wall out- Mounting of any parts other than the provided parts is not guaranteed in quality or safety,
let). and is strictly forbidden.
2. Power cord is free from breakage, short-circuit, disconnected wire, or incorrect connection 2. In the initial check according to the RAP, check only items which can be simply checked.
in the power cord. 3. In the initial check according to the RAP, check the constitutive parts of the major check
3. The printer is properly grounded. parts and related parts, as well as major check parts.

Revised BUS Update: 9 July 2018 08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-11
4. When working with the printer, be sure to remove the power cord unless otherwise 2. If menu settings changed from the operator panel have no effect, check and try the
required. Never touch live parts if not required, while the power cord is connected. actions below. Settings in the software program, the printer driver, or the printer utilities
5. Connector condition is denoted as follows: Connector (P12) is connected Plug side with are overriding the settings made on the operator panel.
the connector (P/J12) removed (except when attached directly to the board). (J12) Jack a) Change the menu settings from the printer driver, the printer utilities, or the software
side with the connector (P/J12) removed (except when attached directly to the board). program instead of the operator panel.
6. (P/J1-2PIN between P/J3-4PIN) in the RAP means measurement with the positive side of b) Disable the settings in the printer driver, the printer utilities, or the software program so
the measuring instrument connected to (P/J1-2PIN) and the negative side of (P/J3-4PIN). you can change settings on the operator panel.
7. (P/J1 between J2) in the RAP means measurement for all terminals corresponding Printing Problems
between (1 and P/J2) based on “Wiring Diagrams”. 1. If a job did not print correct or incorrect characters were printed, check and try the actions
8. In (P/J1-2PIN between P/J3-4PIN) in the RAP where voltage is measured, (P/J3-4PIN) on below.
the rear negative side is always at the AG (analog ground), SG (signal ground), or RTN a) Make sure “Ready to Print” appears on the operator panel before sending a job to print.
(return). Therefore, after checking of proper conductivity between AGs, SGs, or RTNs Press Menu to return to “Ready to Print”.
respectively, the rear negative side can be connected to the PIN of AG, SG or RTN
b) Make sure print media is loaded in the printer. Press Menu to return to “Ready to Print”.
instead of (P/J3-4PIN). However, care should be taken not to confuse (AG), (SG), and
(RTN) because they are not on the same level. c) Verify that you are using the correct printer driver.
9. When measuring the voltage at small connectors, use the dedicated tool. Handle the tool d) Make sure you are using the correct Ethernet or USB cables and it securely connected
at the back of the printer.
with care because its business end is pointed.
e) Verify that the correct print media size is selected.
10. When measuring the voltage, install the toner cartridge and sheet feeder, close the Cov-
ers and power ON unless otherwise required. f) If using a print spooler, verify that the spooler has not stalled.
11. Numerical values in the RAP are only for guideline. Approximate values are acceptable. g) Check the printer interface from the “Configure” menu. Determine the host interface
you are using. Print a Panel Setting page to verify that the current interfaces settings are
12. In each step of the RAP, parts removal and other procedures implicitly required for the
step are omitted. correct.

13. In the RAP, “Replacement” means the replacement of the parts that are considered to be h) Output fonts will not print correctly using the PCL driver in its default mode. To correct
this problem, use PS driver when using the PCL driver.
the cause of the trouble. Replacement of those parts means the replacement of the
assembly part (HIGH Assy) that contain them. 2. If print media misfeeds or multiple feeds occur, check and try the actions below.
14. Some of the instructions in the RAP are branched off depending on the specifications. a) Make sure the print media you are using meets the specifications for your printer.
Follow the applicable instruction. b) Flex print media before loading it in any of the sources.
Items To Be Confirmed Before Going To RAP Troubleshooting c) Make sure the print media is loaded correctly.
Basic Printer Problems d) Make sure the width and length guides on the print media sources are adjusted cor-
rectly.
Some printer problems can be easy to resolve. If a problem occurs with your printer, check
each the following: e) If the print media are overfilled in sources, reduce the amount of media.
f) Load the recommended print side correctly for the type of print media you are using.
1. If a message is displayed on the UI of operator panel, see “2.2 Error Code List”. g) Turn the print media over or around and try printing again to see if feeding improves.
2. The printer power cable is plugged into the printer and a properly grounded electrical out- h) Check the print media type loaded in the source, and refill only one type of print media,
let. if print media types are mixed.
3. The printer power is powered ON. i) Refill a new ream of print media, if some reams are mixed.
4. The electrical outlet is not turned off by any switch or breaker. j) Remove the top and bottom sheets of a ream before loading the print media.
5. Other electrical equipment plugged into the outlet is working. k) Do not reload print media until the print media source is empty.
6. All options are properly installed. 3. If envelope misfeeds or multiple feeds occur, check and try the action below.
7. If you have checked all of the above and still have a problem, turn off the printer, wait for a) Remove the stack of envelopes from the bypass tray.
10 seconds, and then turn on the printer again. This often solves the problem.
4. If page breaks in unexpected places, check and try the action below.
Display Problems
a) Check the “Job Time-out” in the Basic Settings menu and increase the value.
1. If the operator panel displays only diamonds or is blank, check and try the action below.
5. When a job is executed with a wrong paper tray or a wrong print media, check and try the
a) Turn off the printer, wait for 10 seconds, and turn on the printer. action below.
b) Self Test Message appears on the operator panel. When the test is completed, “Ready a) Check the “Paper Size” and “Paper Type” in the Tray Settings menu on the printer oper-
to Print” is displayed. ator panel and in the printer driver.

Status Indicator RAPs 08/2017 Revised BUS Update: 9 July 2018

2-12 Xerox® VersaLink® B600 Family MFP
6. If print media does not stack neatly in the output tray, check and try the action below. RAP
a) Turn the print media stack over in the tray or multipurpose feeder. The RAP is the first step for trouble diagnosis. The RAP isolates the presence of various trou-
bles including error codes, and guides the troubleshooting procedure.

Figure 2 Repair Analysis Process

NOTE: Wait at least 3 seconds after turning the power off before turning the power on again.
Turning the power on again soon after turning the power off will not turn the power off.

Revised BUS Update: 9 July 2018 08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-13
Status Indicator RAPs 08/2017 Revised BUS Update: 9 July 2018
2-14 Xerox® VersaLink® B600 Family MFP
002-500 UI Error RAP 003-311 IIT CDI I/F Mismatch RAP
002-500 CUI scan panel UI detection error. 003-311 During controller initialization, the IIT CDI I/F has insufficient information from the IIT.

Procedure Procedure
WARNING Upgrade the software, GP 9.
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Check the wiring between the ESS PWB and the UI assembly.
3. Upgrade the software, GP 9.
4. Perform GP 15 Special Boot Modes, Function 03. NVRAM INIT MODE.
CAUTION
Do not install the ESS PWB and the MCU PWB at the same time. Always install the ESS PWB,
then verify the fault is cleared before installing the MCU PWB.
5. If the fault persists, install the new components as necessary:
• UI assembly: PL 1.1 Item 1 (MFP) or PL 1.2 Item 1 (SFP).
• ESS PWB: PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP_Tall), PL 18.9 Item 5 (SFP).
• MCU PWB: PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP_Tall), PL 18.9 Item 1 (SFP).

NOTE: If the fault persists after startup, perform dC132 to verify all numbers match.
Go to Serial Number Re-Synchronization in GSN (Library 1503).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-15 002-500, 003-311
003-318 to 003-319 IIT Software Fail RAP 003-320 to 003-343 IISS-ESS Communication Fail RAP
003-318 IIT software is corrupt. 003-320 IISS sending error detected by the controller. An abnormal parameter is set as the
argument for the send function.
003-318 Video driver detection fail.
003-321 IISS sending error detected by the controller. After commands were sent twice from
Procedure the controller, the controller could not receive acknowledgment from the IISS.
WARNING 003-322 IISS sending error detected by the controller. After commands were sent twice from
Ensure that the electricity to the machine is switched off while performing tasks that do the controller, the controller could not receive acknowledgment from the IISS.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. 003-323 IISS sending error detected by the controller. After commands were sent twice from
Perform the steps that follow: the controller, the controller could not receive acknowledgment from the IISS.
1. Switch off, then switch on the machine, GP 4.
003-324 IISS sending error detected by the controller. After commands were sent twice from
2. Perform OF 3 Special Boot Modes RAP.
the controller, the controller could not receive acknowledgment from the IISS.
3. Ensure that all connectors on the IIT assembly, PL 50.1 Item 2 and the ESS PWB, PL
18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP_Tall), are connected securely. Ensure that all 003-325 IISS sending error detected by the controller. After commands were sent twice from
surface-mounted modules on the ESS PWB are connected securely.
the controller, the controller could not receive acknowledgment from the IISS.
4. Upgrade the software, GP 9.
5. Perform GP 15, Function 03. NVRAM INIT MODE. 003-326 IISS sending error detected by the controller. After commands were sent twice from
CAUTION the controller, the controller could not receive acknowledgment from the IISS.
Do not install the ESS PWB and the MCU PWB at the same time. Always install the ESS PWB,
003-327 IISS sending error detected by the controller. After commands were sent twice from
then verify the fault is cleared before installing the MCU PWB.
the controller, the controller could not receive acknowledgment from the IISS.
6. If the fault persists, install a new:
• ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP_Tall). 003-328 IISS sending error detected by the controller. After commands were sent twice from
• MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP_Tall). the controller, the controller could not receive acknowledgment from the IISS.

NOTE: If the fault persists after startup, perform dC132 to verify all numbers match. Go to 003-329 IISS receiving error detected by the controller. The NAK that notifies of the occurrence
Serial Number Re-Synchronization in GSN (Library 1503).
of a transmission failure is received.

003-330 IISS receiving error detected by the controller. The NAK that notifies of the occurrence
of a transmission failure is received.

003-331 IISS receiving error detected by the controller. The NAK that notifies of the occurrence
of a transmission failure is received.

003-332 IISS receiving error detected by the controller. The NAK that notifies of the occurrence
of a transmission failure is received.

003-333 IISS receiving error detected by the controller. The NAK that notifies of the occurrence
of a transmission failure is received.

003-334 IISS receiving error detected by the controller. The NAK that notifies of the occurrence
of a transmission failure is received.

003-335 IISS receiving error detected by the controller. The NAK that notifies of the occurrence
of a transmission failure is received.

003-336 IISS receiving error detected by the controller. The NAK that notifies of the occurrence
of a transmission failure is received.

Status Indicator RAPs 08/2017

003-318 to 003-319, 003-320 to 003-343 2-16 Xerox® VersaLink® B600 Family MFP
003-337 There was no response to the power on command sent to the IISS after restoring from 003-344 Hotline Fail RAP
power saver mode.
003-344 Hotline failure during power on.
003-338 Incorrect argument error for sending.
Procedure
003-339 Transmission establishing error for sending. WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
003-340 Synchronous send error.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
003-341 Transmission error for sending.
Perform the steps that follow:
003-342 Incorrect argument error for receiving. 1. Switch off, then switch on the machine, GP 4.
2. Perform OF 3 Special Boot Modes RAP.
003-343 Synchronous receive error. 3. Ensure that all connectors on the IIT assembly, PL 50.1 Item 2 and the ESS PWB, PL
18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP_Tall), are connected securely. Ensure that all
Procedure surface-mounted modules on the ESS PWB are connected securely.
WARNING 4. Upgrade the software, GP 9.
Ensure that the electricity to the machine is switched off while performing tasks that do 5. Perform GP 15, Function 03. NVRAM INIT MODE.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause CAUTION
death or injury. Moving parts can cause injury. Do not install the ESS PWB and the MCU PWB at the same time. Always install the ESS PWB,
Perform the steps that follow: then verify the fault is cleared before installing the MCU PWB.
1. Switch off, then switch on the machine, GP 4. 6. If the fault persists, install a new:
2. Perform OF 3 Special Boot Modes RAP. • ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP_Tall).
3. Ensure that all connectors on the IIT assembly, PL 50.1 Item 2 and the ESS PWB, PL • MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP_Tall).
18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP_Tall), are connected securely. Ensure that all
NOTE: If the fault persists after startup, perform dC132 to verify all numbers match. Go to
surface-mounted modules on the ESS PWB are connected securely.
Serial Number Re-Synchronization in GSN (Library 1503).
4. Upgrade the software, GP 9.
5. Perform GP 15, Function 03. NVRAM INIT MODE.
CAUTION
Do not install the ESS PWB and the MCU PWB at the same time. Always install the ESS PWB,
then verify the fault is cleared before installing the MCU PWB.
6. If the fault persists, install a new:
• ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP_Tall).
• MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP_Tall).

NOTE: If the fault persists after startup, perform dC132 to verify all numbers match. Go to
Serial Number Re-Synchronization in GSN (Library 1503).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-17 003-320 to 003-343, 003-344
003-345, 003-346 X PIO Mismatch RAP 003-700 Returned Documents Error RAP
003-345 When a job fail was received from the IISS, an error of the X hot line was detected. 003-700 When the originals are ejected, the number of ejected originals is more than the num-
ber that were fed.
003-345 When IIT image delivered was received from the IISS, an error of the X hot line was
detected. Procedure
Reload the originals, then re-run the job.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Perform OF 3 Special Boot Modes RAP.
3. Ensure that all connectors on the IIT assembly, PL 50.1 Item 2 and the ESS PWB, PL
18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP_Tall), are connected securely. Ensure that all
surface-mounted modules on the ESS PWB are connected securely.
4. Upgrade the software, GP 9.
5. Perform GP 15, Function 03. NVRAM INIT MODE.
CAUTION
Do not install the ESS PWB and the MCU PWB at the same time. Always install the ESS PWB,
then verify the fault is cleared before installing the MCU PWB.
6. If the fault persists, install a new:
• ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP_Tall).
• MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP_Tall).
NOTE: If the fault persists after startup, perform dC132 to verify all numbers match. Go to
Serial Number Re-Synchronization in GSN (Library 1503).

Status Indicator RAPs 08/2017

003-345, 003-346, 003-700 2-18 Xerox® VersaLink® B600 Family MFP
003-701 Duplication Prevention Code RAP 003-702 Different Magnification RAP
003-701 A copy restriction code is detected in the document data. 003-702 Different magnification settings, for side 1 and side 2 of a document.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer not to attempt to copy documents that are restricted. 1. Advise the customer to correct the magnification settings.
2. If the fault persists, upgrade the software, GP 9. 2. If the fault persists, upgrade the software, GP 9.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-19 003-701, 003-702
003-703, 003-704 Color Correction RAP 003-705 Energy Saving Paper Size Mismatch RAP
003-703 Color correction patch position error during 2 sided simultaneous scan. 003-705 A paper size mismatch error was detected when exiting energy saver mode.

003-704 Color correction color difference error during 2 sided simultaneous scan. Procedure
Perform the steps that follow:
Procedure 1. Advise the customer to cancel the job, then retry the job.
Perform the steps that follow:
2. If the fault persists, upgrade the software, GP 9.
1. Advise the customer to load the 2 sided simultaneous scan correction chart correctly.
2. If the fault persists, upgrade the software, GP 9.

Status Indicator RAPs 08/2017

003-703, 003-704, 003-705 2-20 Xerox® VersaLink® B600 Family MFP
003-750 Insufficient Documents Duplex Book RAP 003-751 Capacity RAP
003-750 The number of documents is insufficient for duplex book print. 003-751 An attempt to process image data of a size smaller than the one that can be pro-
cessed according to the document area settings and the scan area was detected.
Procedure
Perform the steps that follow: Procedure
1. Advise the customer to change the parameters, then retry the job. Perform the steps that follow:
2. If the fault persists, upgrade the software, GP 9. 1. Advise the customer to increase the resolution or enlarge the scan area (width x length),
then retry the job.
2. If the fault persists, upgrade the software, GP 9.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-21 003-750, 003-751
003-752, 932, 935 600dpi Cannot be Scanned RAP 003-753, 930, 933 300dpi Cannot be Scanned RAP
003-752 600dpi is unavailable for DADF mixed 2-sided mode scan. 003-753 300/400/600dpi unavailable for DADF mixed 2-sided mode scan.

003-932 For scanning in the DADF mix duplex mode, 600dpi is not available. 003-930 For scanning in the DADF mix duplex mode, 300dpi, 400dpi and 600dpi are not avail-
able.
003-935 For scanning in the DADF mix duplex mode, 600dpi is not available (when the next
document exists). 003-933 For scanning in the DADF mix duplex mode, 300dpi, 400dpi and 600dpi are not avail-
able (when the next document exists).
Procedure
Perform the steps that follow: Procedure
1. Advise the customer to perform scanning below 400 dpi resolution. Perform the steps that follow:
2. If the fault persists, upgrade the software, GP 9. 1. Advise the customer to perform scanning below 200 dpi resolution or perform scanning in
other than mixed mode.
2. If the fault persists, upgrade the software, GP 9.

Status Indicator RAPs 08/2017

003-752, 932, 935, 003-753, 930, 933 2-22 Xerox® VersaLink® B600 Family MFP
003-754, 003-755 S2X Error RAP 003-756 All Originals Blank RAP
003-754 A recoverable error was detected. 003-756 All scanned documents were detected as blank.

003-755 Command error returned from the PWB. Procedure

Perform the steps that follow:
Procedure 1. Advise the customer to ensure all documents are not blank and are inserted in the correct
Perform the steps that follow: orientation, then retry the job.
1. Advise the customer to cancel the job, then retry the job. 2. If the fault persists, upgrade the software, GP 9.
2. If the fault persists, upgrade the software, GP 9.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-23 003-754, 003-755, 003-756
003-757, 931, 934 400dpi Cannot be Scanned RAP 003-760, 003-761 Scan Settings Error RAP
003-757 400/600dpi unavailable for DADF mixed 2-sided mode scan. 003-760 The job properties are incorrect.

003-931 For scanning in the DADF mix duplex mode, 400dpi and 600dpi are not available. 003-761 Tray selection error.

003-934 For scanning in the DADF mix duplex mode, 400dpi and 600dpi are not available Procedure
(when the next document exists). Perform the steps that follow:
1. Advise the customer to correct the job properties.
Procedure
2. If the fault persists, upgrade the software, GP 9.
Perform the steps that follow:
1. Advise the customer to perform scanning below 300 dpi resolution or perform scanning in
other than mixed mode.
2. If the fault persists, upgrade the software, GP 9.

Status Indicator RAPs 08/2017

003-757, 931, 934, 003-760, 003-761 2-24 Xerox® VersaLink® B600 Family MFP
003-764 Insufficient Documents RAP 003-780 Scan Image Compression Error RAP
003-764 Insufficient documents for image overlay. 003-765 Fax scan compression error.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to correct the job properties. 1. Advise the customer to cancel the job then to change the scan resolution parameter and
2. If the fault persists, upgrade the software, GP 9. then retry the job.
2. If the fault persists, upgrade the software, GP 9.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-25 003-764, 003-780
003-795 AMS Limit Error RAP 003-913 Document Size Error RAP
003-795 AMS (auto reduce/enlarge) limit error. 003-913 Insufficient memory to store the selected document size and resolution detected.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to cancel the job then to change the job properties. 1. Advise the customer to cancel the job, then to change the scan resolution or document
2. If the fault persists, upgrade the software, GP 9. size parameters and retry the job.
2. If the fault persists, upgrade the software, GP 9.

Status Indicator RAPs 08/2017

003-795, 003-913 2-26 Xerox® VersaLink® B600 Family MFP
003-940 Insufficient Memory RAP 003-941 Insufficient Page Memory RAP
003-940 Insufficient DAM memory detected. 003-941 Insufficient page memory to store the image detected.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to cancel the job then to clear the B/W setting for color mode or the 1. Advise the customer to change the job parameters, then retry the job.
side 2 cover image setting, then retry the job. 2. Ensure the HDD, PL 18.1 Item 27 (MFP) or PL 18.5 Item 27 (MFP_Tall) or PL 18.9 Item
2. If the fault persists, upgrade the software, GP 9. 27 (SFP), is installed correctly.
3. If the fault persists, upgrade the software, GP 9.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-27 003-940, 003-941
003-944 Repeat Image Count Fail RAP 003-946 Image Rotation (Copy APS) RAP
003-944 Incorrect image repeat count (not even one image can be pasted). 003-946 Part of the image will be lost if the image is not rotated. However, a paper size that
does not support rotation was selected.
Procedure
Perform the steps that follow: Procedure
1. Advise the customer to change the image repeat count parameter, then retry the job. Perform the steps that follow:
2. If the fault persists, upgrade the software, GP 9. 1. Advise the customer to manually select an appropriate paper tray, then retry the job.
2. If the fault persists, upgrade the software, GP 9.

Status Indicator RAPs 08/2017

003-944, 003-946 2-28 Xerox® VersaLink® B600 Family MFP
003-947, 948 Document Error RAP 003-952 Document Color Mismatch RAP
003-947 An additional number of documents are required. 003-952 Returned document color mismatch (different color detected before/after return).

003-948 Returned document size mismatch. Procedure

Perform the steps that follow:
Procedure 1. Advise the customer to reload the correct color documents and to correctly program the
Perform the steps that follow: job. Retry the job.
1. Advise the customer to reload the correct number and size of documents, and to correctly 2. If the fault persists, upgrade the software, GP 9.
program the job on the UI. Retry the job.
2. If the fault persists, upgrade the software, GP 9.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-29 003-947, 948, 003-952
003-956 Document Size Auto Detect RAP 003-963, 965 APS RAP
003-956 Undefined document size was detected when platen is selected and only APS 003-963 No APS compatible tray to set the relevant size.
requires document size selection.
003-965 There was no paper in the tray that can be selected for APS.
Procedure
Perform the steps that follow: Procedure
1. Advise the customer to input an appropriate value for the document size, then retry the Perform the steps that follow:
job. 1. Advise the customer to select a tray that has the correct size of paper, then retry the job.
2. If the fault persists, upgrade the software, GP 9.

Status Indicator RAPs 08/2017

003-956, 003-963, 965 2-30 Xerox® VersaLink® B600 Family MFP
003-970, 003-976 Fax Line Memory RAP 003-972 Maximum Stored Page RAP
003-970 The number of slow-scan lines has exceeded the upper limit due to Fax parallel com- 003-972 When scanning a document, the number of pages that has accumulated in the
position, long- document enlargement, etc. machine has exceeded the value of ‘Maximum Stored Number of Copy Sheets’ set in system
data.
003-976 Number of lines in the slow scan direction exceeded during Fax N-up.
Procedure
Procedure Perform the steps that follow:
Perform the steps that follow: 1. Advise the customer to set the number of pages of the document to be within the maxi-
1. Advise the customer to touch continue to store as much data as the memory capacity will mum number of pages that can be stored.
allow, then continue scanning the next document. Otherwise, cancel the job. 2. If the fault persists, upgrade the software, GP 9.
2. Switch off, then switch on the machine, GP 4.
3. Ensure the HDD, PL 18.1 Item 27 (MFP) or PL 18.5 Item 27 (MFP_Tall) or PL 18.9 Item
27 (SFP), is installed correctly.
4. If the fault persists, upgrade the software, GP 9.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-31 003-970, 003-976, 003-972
003-973 Image Rotation RAP 003-974 Next Original Specification RAP
003-973 The document and the image are different in orientation (except when poster is speci- 003-974 Next document specified. Scanning has been completed for all loaded documents.
fied). When rotation is not available even though the orientation of the document and the image
are different and part of the image will be lost if it is not rotated. Procedure
Perform the steps that follow:
Procedure 1. Ask the customer to verify that scanning is complete or if other documents should be
Perform the steps that follow: loaded.
1. Advise the customer to verify the image loss and use a larger paper size if available. Or 2. If the fault persists, upgrade the software, GP 9.
use reduction to make a smaller document, then retry the job.
2. If the fault persists, upgrade the software, GP 9.

Status Indicator RAPs 08/2017

003-973, 003-974 2-32 Xerox® VersaLink® B600 Family MFP
003-977 Document Mismatch (Multi Scan) RAP 003-978 Color Document Mismatch (Multi Scan) RAP
003-977 Document size mismatch (document exchange during multi scan). 003-978 Document color mismatch (document replacement during multi scan).

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Ask the customer to load a correct size document, then retry the job. 1. Advise the customer to reload the correct size paper, then retry the job.
2. If the fault persists, upgrade the software, GP 9. 2. If the fault persists, upgrade the software, GP 9.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-33 003-977, 003-978
005-121 DADF Jam 005-211 DADF Motor Fail
005-121 A jam in the DADF is detected. 005-211 An DADF motor error was detected.

Procedure Procedure
Open the DADF upper feeder cover, PL 50.1 Item 8. Remove any jammed paper. Switch the machine off, then on, GP 4.

Status Indicator RAPs 08/2017

005-121, 005-211 2-34 Xerox® VersaLink® B600 Family MFP
005-305 DADF Feeder Cover Interlock Open RAP 005-900 DADF Static Jam RAP
005-305 The DADF feeder cover was opened during DADF operation. 005-900 DADF pre-registration sensor detected paper when powering on, closing the feeder
cover or closing the DADF.
Procedure
WARNING Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do WARNING
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Ensure that the electricity to the machine is switched off while performing tasks that do
death or injury. Moving parts can cause injury. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Perform the steps that follow: death or injury. Moving parts can cause injury.
1. Open the DADF upper feeder cover, PL 50.1 Item 8. Remove any jammed paper. Perform the steps that follow:
2. Check the DADF upper feeder cover for mismatch. 1. Open the DADF upper feeder cover, PL 50.1 Item 8. Remove any jammed paper.
3. Perform GP 15, Function 03. NVRAM INIT MODE. 2. Check the DADF upper feeder cover for mismatch.
CAUTION 3. Perform GP 15, Function 03. NVRAM INIT MODE.
Do not install the ESS PWB and the MCU PWB at the same time. Always install the ESS PWB, CAUTION
then verify the fault is cleared before installing the MCU PWB. Do not install the ESS PWB and the MCU PWB at the same time. Always install the ESS PWB,
4. If the fault persists, install new components as necessary: then verify the fault is cleared before installing the MCU PWB.
• DADF upper feeder cover, PL 50.1 Item 8. 4. If the fault persists, install new components as necessary:
• ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP_Tall). • DADF upper feeder cover, PL 50.1 Item 8.
• MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP_Tall). • ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP_Tall).
• MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP_Tall).
NOTE: If the fault persists after startup, perform dC132 to verify all numbers match.
Go to Serial Number Re-Synchronization in GSN (Library 1503). NOTE: If the fault persists after startup, perform dC132 to verify all numbers match.
Go to Serial Number Re-Synchronization in GSN (Library 1503).
• DADF tray assembly, PL 50.1 Item 11.
• DADF tray assembly, PL 50.1 Item 11.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-35 005-305, 005-900
005-940 DADF No Original RAP 005-941 Not Enough Documents RAP
005-940 A document was pulled out during document feed. 005-941 Some originals were missing after all originals were returned.

Procedure Procedure
Reload the document. Follow the instructions on the UI to reload the documents.

Status Indicator RAPs 08/2017

005-940, 005-941 2-36 Xerox® VersaLink® B600 Family MFP
010-105, 010-106 Fusing Assembly Exit Sensor RAP • Registration sensor, PL 15.2 Item 13.
BSD-ON: BSD 07: Registration and no paper sensors • Exit sensor, PL 17.1 Item 11.
• Main exit drive assembly, PL 17.1 Item 4.
BSD-ON: BSD 20: Exit Clutch • Main drive assembly 2, PL 3.1 Item 1.
• MSI drive assembly, PL 3.1 Item 5.
BSD-ON: BSD 42: PH Motor, LVPS, MCU
• MCU PWB, PL 18.1 Item 1 (B605/B615) Std.), PL 18.5 Item 1 (B615_Tall), PL 18.9
Item 1 (B600/B610).
BSD-ON: BSD 16: Exit Sensor

BSD-ON: BSD 04: Main Motor

BSD-ON: BSD 28: Invert Clutch

010-105 After registration clutch on, exit sensor is not turned on by paper within specified time.

010-106 After registration clutch off, exit sensor is not turned off by paper within specified time.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Refer to the procedure that follows as necessary:
• GP 10 How to Check a Motor.
• GP 11 How to Check a Sensor.
• GP 12 How to Check a Solenoid or Clutch.
Perform the steps that follow:
1. Open the rear door, PL 19.2 and clear obstructions in the paper path.
2. Check the rear cover for damage. If the rear cover is damaged, install a new rear cover
assembly kit, PL 19.2 Item 99.
3. Check the feed and separator rolls for damage or excessive wear. If the feed and separa-
tor rolls are damaged or show excessive wear, install a new feed and separator roll kit, PL
19.2 Item 98.
4. Check the exit chute assembly, for damage or excessive wear. If the exit chute is dam-
aged, install a new exit chute assembly, PL 17.1 Item 1.
5. Reseat the fusing assembly, PL 7.1 Item 1.
6. Enter dC330. Check the sensors that follow:
• Code 071-103, registration sensor, PL 15.2 Item 13.
• Code 071-104, exit sensor, PL 17.1 Item 11.
7. Enter dC330. Check the clutches that follow:
• Code 071-105, exit clutch, PL 17.1 Item 4.
• Code 071-106, invert clutch, PL 17.1 Item 4.
8. Enter dC330. Check the motors that follow:
• Code 071-073, main drive assembly 2, PL 3.1 Item 2.
• Code 071-061, motor drive assembly, PL 3.1 Item 7.
9. If the fault persists, install new components as necessary:

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-37 010-105, 010-106
010-321 Fusing Unit Nip Fail RAP 010-329 to 010-346 Fusing Assembly HR RAP
BSD-ON: BSD 33: MCU, Envelope Mode Sensor BSD-ON: BSD 5: Fusing, MCU. LVPS

BSD-ON: BSD 34: MCU, Fusing Envelope Motor 010-329 Fusing Assembly Fuse Cut Fail.

010-321 Nip CAM Sensor does not turn ON/OFF after the Nip CAM has been driven for the 010-331 Fusing Assembly HR STS Over Temperature Fail.
specified time.
010-332 Fusing Assembly HR NCS Disconnection Fail.
Procedure
010-333 Fusing Assembly HR NCS Over Temperature Fail.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do 010-334 Fusing Assembly HR NCS Broken Fail.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. 010-335 Fusing Assembly HR NCS Range Fail.
WARNING
Do not touch the Fuser while it is hot. 010-338 Fusing Assembly HR On Time Fail (Wait).

Refer to the procedure that follows as necessary:

010-339 Fusing Assembly HR NCS Low Temperature Fail.
• GP 10 How to Check a Motor.
• GP 11 How to Check a Sensor. 010-340 Fusing Assembly Detached Fail.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4. 010-344 Fusing Assembly HR STS Low Temperature Fail.
2. Check for and remove any obstruction in the NIP retract drive assembly, PL 7.1 Item 99.
010-345 Fusing Assembly Hard Relay OFF Fail.
3. Check the following components for damage or excessive wear. Install new components
as necessary: 010-346 Fusing Assembly Main Lamp Data Renewal Fail.
• Bracket nip retract, PL 7.1 Item 2.
• NIP retract drive assembly, PL 7.1 Item 99. Procedure
• NIP retract shaft assembly, PL 7.1 Item 99. WARNING
4. Enter dC330, code 010-202. Check the envelope mode sensor, PL 7.1 Item 5. Ensure that the electricity to the machine is switched off while performing tasks that do
a. Install new components as necessary: not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
i. Envelope mode sensor PL 7.1 Item 5. death or injury. Moving parts can cause injury.
ii. MCU PWB, PL 18.1 Item 1 (B605/B615) Std.), PL 18.5 Item 1 (B615_Tall), PL WARNING
18.9 Item 1 (B600/B610). Do not touch the Fuser while it is hot.
5. Enter dC330, code 010-003. Check the fusing envelope motor, PL 7.1 Item 4. Perform the steps that follow:
a. Install new components as necessary: 1. Switch off, then switch on the machine, GP 4.
i. Fusing envelope motor, PL 7.1 Item 4. 2. Verify the fusing assembly and the drawer connector of the printer are installed properly
(without a bent pin, or any foreign or burnt objects, etc.).
3. Check the connection between the fusing assembly, MCU PWB, and LVPS PWB are fully
seated.
4. Install new components as necessary,
a. Fusing assembly, PL 7.1 Item 1.
b. LVPS PWB PL 18.1 Item 16 (B605/B615), PL 18.5 Item 16 (B615_Tall), PL 18.9 Item
16 (B600/B610).
c. MCU PWB, PL 18.1 Item 1 (B605/B615) or PL 18.5 Item 1 (B615_Tall) or PL 18.9
Item 1 (B600/B610).

Status Indicator RAPs 08/2017

010-321, 010-329 to 010-346 2-38 Xerox® VersaLink® B600 Family MFP
010-420 and 010-421 Fusing Assembly Life RAP 011-101 and 011-102 MBX Vertical Sensor RAP
010-420 Fusing assembly near life end. BSD-ON: MBX diagram 1

010-421 Fusing assembly life over. BSD-ON: MBX diagram 2

Procedure 011-101 MBX vertical sensor on jam.

WARNING 011-102 MBX vertical sensor off jam.
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Procedure
death or injury. Moving parts can cause injury.
WARNING
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
Do not touch the Fuser while it is hot.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Perform the steps that follow: death or injury. Moving parts can cause injury.
1. Install a new fusing assembly PL 7.1 Item 1. Refer to the procedure that follows as necessary:
• GP 10 How to Check a Motor.
• GP 11 How to Check a Sensor.
Perform the steps that follow:
1. Remove all paper from the mailbox trays and cancel all jobs. Clear any jams and verify the
correct paper is being used and per specifications in GP 26, Media Specifications.
2. Enter dC330 (012-402) to activate the MBX vertical sensor.
3. Enter dC330 (012-080) to run the motor assembly.
4. Install new components as necessary:
• MBX vertical sensor, PL 20.2 Item 6.
• Motor assembly, PL 20.2 Item 8.
• GPF A4MBX PWB, PL 20.1 Item 11.
5. If the fault persists, contact Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-39 011-101 and 011-102
011-210 and 011-334 MBX NVM and Downloader Fail RAP 011-310 MBX Rear Cover Open RAP
BSD-ON: MBX diagram 1 BSD-ON: MBX diagram 1

BSD-ON: MBX diagram 2 BSD-ON: MBX diagram 2

011-210 NVM Fail 011-310 MBX rear cover open.

011-334 MBX downloader fail (subsystem). Procedure

WARNING
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
WARNING not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Ensure that the electricity to the machine is switched off while performing tasks that do death or injury. Moving parts can cause injury.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Refer to the procedure that follows as necessary:
death or injury. Moving parts can cause injury. • GP 11 How to Check a Sensor.
Perform the steps that follow: Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4. 1. Close the MBX rear cover, PL 20.2 Item 4.
2. Upgrade the software, GP 9. 2. Check the rear cover for any damage to the rear cover, hinge and interlock.
3. Check the wiring between the MBX IF harness assembly P/J8866, PL 20.1 Item 17 and P/ 3. Enter dC330, code 012-400. Check the rear cover interlock sensor, PL 20.2 Item 10.
J621. Verify all connectors are fully seated and no damage to the harness. Repair the har-
4. If the fault persists, install a new GPF A4MBX PWB, PL 20.1 Item 11.
ness if needed.
5. If the fault persists, contact Support for further instruction.
4. Check the wiring between the MBX AC harness assembly P/J590, PL 20.1 Item 15 and
CN3. Verify all connectors are fully seated and no damage to the harness. Repair the har-
ness if needed.
5. If the fault persists, contact Support for further instruction.

Status Indicator RAPs 08/2017

011-210 and 011-334, 011-310 2-40 Xerox® VersaLink® B600 Family MFP
011-912 MBX Static Jam RAP 011-941 to 011-944 MBX Static Jam RAP
BSD-ON: MBX diagram 1 BSD-ON: MBX diagram 1

BSD-ON: MBX diagram 2 BSD-ON: MBX diagram 2

011-912 MBX static jam. 011-941 MBX bin 01 full stack.

Procedure 011-942 MBX bin 02 full stack.

WARNING 011-943 MBX bin 03 full stack.
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 011-944 MBX bin 04 full stack.
death or injury. Moving parts can cause injury.
Refer to the procedure that follows as necessary: Procedure
• GP 11 How to Check a Sensor. WARNING
Perform the steps that follow:
Ensure that the electricity to the machine is switched off while performing tasks that do
1. Remove all paper from the mailbox trays and cancel all jobs. Clear any jams and verify the not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
correct paper is being used and per specifications in GP 26, Media Specifications. death or injury. Moving parts can cause injury.
2. Enter dC330, code 012-402. Check the MBX vertical sensor, PL 20.2 Item 6. Refer to the procedure that follows as necessary:
3. If the fault persists, install a new, GPF A4MBX PWB, PL 20.1 Item 11 • GP 11 How to Check a Sensor.
Perform the steps that follow:
1. Remove all paper from the mailbox trays and cancel all jobs. Clear any jams and verify the
correct paper is being used and per specifications in GP 26, Media Specifications.
2. Enter dC330 and enter the following codes to activate the 1/2/3/4-bin full paper sensors,
PL 20.1 Item 5.
• 012-410 bin 1
• 012-411 bin 2
• 012-412 bin 3
• 012-413 bin 4
3. If the fault persists, install a new, GPF A4MBX PWB, PL 20.1 Item 11.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-41 011-912, 011-941 to 011-944
012-122 Compile Tray Exit Sensor OFF Jam RAP 012-152 Compile Tray Exit Sensor ON Jam RAP
BSD-ON:Finisher diagram 1 BSD-ON:Finisher diagram 1

BSD-ON:Finisher diagram 3 BSD-ON:Finisher diagram 3

012-122: Compile Tray Exit Sensor OFF Jam 012-161: Compile Tray Exit Sensor ON Jam

Procedure
Procedure
WARNING
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
death or injury. Moving parts can cause injury.
Refer to the procedure that follows as necessary:
Refer to the procedure that follows as necessary:
• GP 10 How to Check a Motor.
• GP 11 How to Check a Sensor.
• GP 11 How to Check a Sensor.
• GP 12 How to Check a Solenoid or Clutch.
Perform the steps that follow:
Perform the steps that follow:
1. Remove all paper from the finisher and cancel all jobs. Clear any jams and verify the cor-
1. Remove all paper from the finisher and cancel all jobs. Clear any jams and verify the cor-
rect paper is being used and per specifications in GP 26, Media Specifications.
rect paper is being used and per specifications in GP 26, Media Specifications.
2. Enter dC330 (012-101) to activate the compile exit sensor, PL 21.2 Item 9.
2. Check the takeaway pinch roll and takeaway chute, PL 21.2 Item 4, for incorrect installa-
3. Enter dC330 (012-011) to run the transport motor PL 21.2 Item 8. tion or damage.
4. If the fault persists, install a new, PWB GPF A4FIN, PL 21.1 Item 12. 3. Enter dC330 (012-101) to activate the compile exit sensor, PL 21.2 Item 9.
4. Enter dC330 (012-013) to energize the transport gate solenoid, PL 21.2 Item 11.
5. If the fault persists, install a new, PWB GPF A4FIN, PL 21.1 Item 12.

Status Indicator RAPs 08/2017

012-122 , 012-152 2-42 Xerox® VersaLink® B600 Family MFP
012-161 Finisher Set Eject Jam RAP 012-210 and 012-334 Finisher NVM and Downloader Fail
BSD-ON:Finisher diagram 1 RAP
BSD-ON:Finisher diagram 1
BSD-ON:Finisher diagram 3
BSD-ON:Finisher diagram 3
012-161: Finisher Set Eject Jam RAP
012-210: NVM Fail
Procedure
WARNING 012-334: Finisher Downloader Fail (SubSystem)
Ensure that the electricity to the machine is switched off while performing tasks that do Procedure
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. WARNING
Refer to the procedure that follows as necessary: Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
• GP 10 How to Check a Motor.
death or injury. Moving parts can cause injury.
• GP 11 How to Check a Sensor.
Perform the steps that follow:
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
1. Remove all paper from the finisher and cancel all jobs. Clear any jams and verify the cor-
2. Upgrade the software, GP 9.
rect paper is being used and per specifications in GP 26, Media Specifications.
3. Check the wiring between the FIN IF harness assembly P/J8866, PL 21.2 Item 11 and P/
2. Check the eject belt, PL 21.1 Item 13, for incorrect installation or damage.
J621. Verify all connectors are fully seated and no damage to the harness. Repair the har-
3. Enter dC330 (012-200) to activate the eject home sensor, PL 21.1 Item 3. ness if needed.
4. Enter dC330 (012-013) to run the eject belt motor, PL 21.1 Item 5. 4. Check the wiring between the FIN AC harness assembly P/J590, PL 20.1 Item 15 and
5. If the fault persists, install a new, PWB GPF A4FIN, PL 21.1 Item 12. CN3. Verify all connectors are fully seated and no damage to the harness. Repair the har-
6. contact Support for further instruction. ness if needed.
5. If the fault persists, contact Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-43 012-161 , 012-210 and 012-334
012-211 to 012-213 Stacker Tray Fail RAP 012-239 to 012-240 Finisher Sub-Paddle Home Sensor ON/
BSD-ON:Finisher diagram 1 OFF Fail RAP
BSD-ON:Finisher diagram 1
BSD-ON:Finisher diagram 3
BSD-ON:Finisher diagram 3
012-211: Stacker Tray Fail
012-239: Finisher Sub-Paddle Home Sensor ON Fail
012-212: Stacker Tray Upper Limit Fail
012-213: Stacker Tray Upper Limit Fail 012-240: Finisher Sub-Paddle Home Sensor OFF Fail

Procedure
Procedure
WARNING
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.
death or injury. Moving parts can cause injury.
Refer to the procedure that follows as necessary:
Refer to the procedure that follows as necessary:
• GP 10 How to Check a Motor.
• GP 10 How to Check a Motor.
• GP 11 How to Check a Sensor.
• GP 11 How to Check a Sensor.
Perform the steps that follow:
Perform the steps that follow:
1. Remove all paper from the finisher and cancel all jobs. Clear any jams and verify the cor-
1. Remove all paper from the finisher and cancel all jobs. Clear any jams and verify the cor-
rect paper is being used and per specifications in GP 26, Media Specifications.
rect paper is being used and per specifications in GP 26, Media Specifications.
2. Switch off, then switch on the machine, GP 4.
2. Switch off, then switch on the machine, GP 4.
3. Check the compile tray assembly, PL 21.1 Item 3 for incorrect installation or damage. Cor-
3. Check the stacker tray, PL 21.1 Item 6, for incorrect installation or damage. If the tray is
rect the installation of the compile tray and the compile tray belt if necessary.
damaged install a new tray assembly base, PL 21.1 Item 6.
4. Enter dC330 (012-201) to activate the SUB paddle home sensor, PL 21.1 Item 4.
4. Enter dC330 (012-200) to activate the stacker tray no paper & full sensor, PL 21.1 Item
11. 5. Enter dC330 (012-020/) to run the eject belt motor, PL 21.1 Item 5.
5. Enter dC330 (012-060) to run the stacker motor, PL 21.1 Item 5. 6. If the fault persists, install a new, PWB GPF A4FIN, PL 21.1 Item 12.
6. If the fault persists, install a new, PWB GPF A4FIN, PL 21.1 Item 12.

Status Indicator RAPs 08/2017

012-211 to 012-213 , 012-239 to 012-240 2-44 Xerox® VersaLink® B600 Family MFP
012-259 to 012-280 Finisher Eject Home Sensor ON/OFF 012-283 to 012-284 Finisher Set Clamp Home Sensor ON/
Fail RAP OFF Fail RAP
BSD-ON:Finisher diagram 1 BSD-ON:Finisher diagram 1

BSD-ON:Finisher diagram 3 BSD-ON:Finisher diagram 3

012-259: Finisher Eject Home Sensor ON Fail 012-283: Finisher Set Clamp Home Sensor ON Fail

012-280: Finisher Eject Home Sensor OFF Fail 012-284: Finisher Set Clamp Home Sensor OFF Fail

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Refer to the procedure that follows as necessary: Refer to the procedure that follows as necessary:
• GP 10 How to Check a Motor. • GP 10 How to Check a Motor.
• GP 11 How to Check a Sensor. • GP 11 How to Check a Sensor.
Perform the steps that follow: Perform the steps that follow:
1. Remove all paper from the finisher and cancel all jobs. Clear any jams and verify the cor- 1. Switch off, then switch on the machine, GP 4.
rect paper is being used and per specifications in GP 26, Media Specifications. 2. Check the compile tray assembly, PL 21.1 Item 3 for incorrect installation or damage. Cor-
2. Switch off, then switch on the machine, GP 4. rect the installation of the compile tray and the compile tray belt if necessary.
3. Check the compile tray assembly, PL 21.1 Item 3 for incorrect installation or damage. Cor- 3. Enter dC330 (012-020) to activate the set clamp home sensor, PL 21.1 Item 3.
rect the installation of the compile tray and the compile tray belt if necessary.
NOTE: If the eject belt motor rotates continuously, this indicates that the set clamp home
4. Enter dC330 (012-200) to activate the eject home sensor, PL 21.1 Item 3. sensor does not function normally.
5. Enter dC330 (012-020/021) to run the eject belt motor, PL 21.1 Item 5.
4. Enter dC330 (012-020/) to run the eject belt motor, PL 21.1 Item 5.
6. If the fault persists, install a new, PWB GPF A4FIN, PL 21.1 Item 12.
5. If the fault persists, install a new, PWB GPF A4FIN, PL 21.1 Item 12.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-45 012-259 to 012-280 , 012-283 to 012-284
012-290 Staple Cover Interlock 24V Disconnect Fail RAP 012-291 Stapler Fail RAP
BSD-ON:Finisher diagram 1 BSD-ON:Finisher diagram 1

BSD-ON:Finisher diagram 2 BSD-ON:Finisher diagram 2

012-290: Staple Cover Interlock 24V Disconnect Fail 012-291: Stapler Fail

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Refer to the procedure that follows as necessary: Refer to the procedure that follows as necessary:
• GP 13 How to Check a Switch • GP 10 How to Check a Motor
Perform the steps that follow: • GP 11 How to Check a Sensor
1. Verify the staple cover, PL 21.2 Item 3 is fully closed and the staple cover interlock switch, Perform the steps that follow:
PL 21.2 Item 5 is engaged. 1. Check the stapler assembly, PL 21.2 Item 7 is clear of all paper, stuck staples, or any
2. Enter dC330 (012-301) to actuate the staple cover interlock switch, PL 21.2 Item 3. other foreign materials.
3. If the fault persists, install a new PWB GPF A4FIN, PL 21.1 Item 12. 2. Enter dC330. Check the sensors that follow:
• Code 021-220, low staple sensor, PL 21.2 Item 7.
• Code 012-222, staple home sensor, PL 21.2 Item 7.
• Code 012-211, self priming sensor, PL 21.2 Item 7.
3. Enter dC330 (012-301) to run the staple motor.
4. If the fault persists, install new components as necessary:
a. Stapler assembly, PL 21.2 Item 7.
b. PWB GPF A4FIN, PL 21.1 Item 12.
5. If the fault persists, contact Support for further instruction.

Status Indicator RAPs 08/2017

012-290 , 012-291 2-46 Xerox® VersaLink® B600 Family MFP
012-354 Finisher Maker Mismatch Fail RAP 012-405 Stapler Near Empty RAP
012-354 The system detected that the finisher or mailbox for another model was installed. BSD-ON:Finisher diagram 1

Procedure BSD-ON:Finisher diagram 2

WARNING 012-405: Staple near empty is detected.
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Procedure
death or injury. Moving parts can cause injury.
Perform the steps that follow:
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
1. Switch off, then switch on the machine, GP 4.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
2. If the fault persists check the correct finisher, PL 21.1 or mailbox, PL 20.1 is installed. death or injury. Moving parts can cause injury.
Refer to the procedure that follows as necessary:
• GP 13 How to Check a Switch.
Perform the steps that follow:
1. Check the stapler assembly, PL 21.2 Item 7 is clear of all paper, stuck staples, or any
other foreign materials.
2. Enter dC330 012-301 to actuate the staple cover interlock switch, PL 21.2 Item 5.
3. Enter dC330 012-301 to run the staple motor.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-47 012-354, 012-405
012-912 Finisher Static Jam RAP 013-286 and 013-287 Right Tamper Home SNR ON/OFF Fail
BSD-ON:Finisher diagram 1 RAP
BSD-ON:Finisher diagram 1
BSD-ON:Finisher diagram 2
BSD-ON:Finisher diagram 4
012-912: Detected paper on finisher compile exit sensor.
013-286: Right Tamper Home SNR ON Fail.
Procedure
WARNING 013-287: Right Tamper Home SNR OFF Fail.
Ensure that the electricity to the machine is switched off while performing tasks that do Procedure
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. WARNING
Refer to the procedure that follows as necessary: Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
• GP 11 How to Check a Sensor.
death or injury. Moving parts can cause injury.
Perform the steps that follow:
Refer to the procedure that follows as necessary:
1. Check the stapler assembly, PL 21.2 Item 7 and paper path is clear of all paper, stuck sta-
• GP 10 How to Check a Motor
ples, or any other foreign materials.
• GP 11 How to Check a Sensor
2. Enter dC330 012-101 to activate the compile exit sensor, PL 21.2 Item 9.
Perform the steps that follow:
3. Check the customer outlet voltage meets the specifications for the machine in, GP 38
Electrical Specifications. 1. Switch off, then switch off the machine, GP 4.
4. If the fault persists, install a new PWB GPF A4FIN, PL 21.1 Item 12. 2. Check the compile tray assembly. PL 21.1 Item 3 and verify the paper path is clear of all
paper and foreign materials.
3. Enter dC330 012-210 to activate the right tamper home sensor, PL 21.1 Item 3.
4. Enter dC330 012-030 to run the right tamper motor, PL 21.1 Item 3.
5. If the fault persists, install a new PWB GPF A4FIN, PL 21.1 Item 12.

Status Indicator RAPs 08/2017

012-912 , 013-286 and 013-287 2-48 Xerox® VersaLink® B600 Family MFP
013-288 and 013-289 Left Tamper Home SNR ON/OFF Fail 014-302 Finisher Rear Cover Interlock Open RAP
RAP BSD-ON:Finisher diagram 1
BSD-ON:Finisher diagram 1
014-302: Finisher rear cover open sensor detected.
BSD-ON:Finisher diagram 4

013-288: Left Tamper Home SNR ON Fail. Procedure

013-289: Left Tamper Home SNR OFF Fail. WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
Procedure not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
WARNING death or injury. Moving parts can cause injury.
Ensure that the electricity to the machine is switched off while performing tasks that do Refer to the procedure that follows as necessary:
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause • GP 11 How to Check a Switch
death or injury. Moving parts can cause injury. Perform the steps that follow:
Refer to the procedure that follows as necessary: 1. Switch off, then switch off the machine, GP 4.
• GP 10 How to Check a Motor 2. Check the rear cover assembly. PL 21.2 Item 4 and verify there is no damage to the cover,
• GP 11 How to Check a Sensor hinge, or interlock mechanism.
Perform the steps that follow: 3. Enter dC330 012-300 to activate the rear cover interlock switch, PL 21.2 Item 5.
1. Switch off, then switch off the machine, GP 4. 4. If the fault persists, install a new PWB GPF A4FIN, PL 21.1 Item 12.
2. Check the compile tray assembly. PL 21.1 Item 3 and verify the paper path is clear of all
paper and foreign materials.
3. Enter dC330 012-211 to activate the left tamper home sensor, PL 21.1 Item 3.
4. Enter dC330 012-040 to run the left tamper motor, PL 21.1 Item 3.
5. If the fault persists, install a new PWB GPF A4FIN, PL 21.1 Item 12.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-49 013-288 and 013-289, 014-302
014-303 Staple Cover Interlock Open RAP 016-210, 016-506, 016-777, 016-780, 016-798 HDD Error
BSD-ON:Finisher diagram 1 RAP
016-210 One of the SW option functions cannot be executed due to an HDD error or HDD not
BSD-ON:Finisher diagram 2 installed.

014-302: Staple cover open sensor detected.

016-506 The log image storage area on the disk is full, a job cannot be continued.

Procedure 016-777 An error other than disk full was detected when opening/reading/writing file for com-
WARNING pression conversion/image processing operation.
Ensure that the electricity to the machine is switched off while performing tasks that do
016-780 An error other than HDD full was detected when opening/writing file for operation.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
016-798 A HDD unavailable error was returned when the decomposer called the S-image
Refer to the procedure that follows as necessary:
library.
• GP 13 How to Check a Switch
Perform the steps that follow: Procedure
1. Close the staple cover. WARNING
2. Check the staple cover assembly. PL 21.2 Item 3 and verify there is no damage to the
Ensure that the electricity to the machine is switched off while performing tasks that do
cover, hinge, or interlock mechanism. If the staple cover assembly is damaged, install a
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
new staple cover assembly, PL 21.2 Item 3. death or injury. Moving parts can cause injury.
3. Check the stapler assembly. PL 21.2 Item 7 and verify there is no damage to the stapler Perform the steps that follow:
assembly. If the staple assembly is damaged, install a new stapler assembly, PL 21.2 Item
1. Switch off, then switch on the machine, GP 4.
7.
2. Ensure that all connectors on the ESS PWB and the HDD and all surface mounted mod-
4. Enter dC330 012-301 to activate the staple cover interlock switch, PL 21.2 Item 5.
ules are fully seated.
5. If the fault persists, install a new PWB GPF A4FIN, PL 21.1 Item 12.
3. Enter GP 15 Special Boot Mode, perform the HDD Initialize Mode routine.
4. If the fault persists, install a new HDD, PL 18.1 Item 27 (B605/B615) or PL 18.5 Item 27
(B615_Tall) or PL 18.9 Item 27 (B600/B610).

Status Indicator RAPs 08/2017

014-303, 016-210, 016-506, 016-777, 016-780, 016-798 2-50 Xerox® VersaLink® B600 Family MFP
016-211, 016-212 SW Option Fail Memory Low RAP 016-214 SW Option Fail (FAX Card) RAP
016-211 Insufficient system memory was detected. 016-214 The FAX card was not installed or an error was detected when SW optional function
was enabled.
016-212 Insufficient Page Memory was detected.
Procedure
Procedure WARNING
Perform the steps that follow:
Ensure that the electricity to the machine is switched off while performing tasks that do
1. Switch off, then switch on the machine, GP 4. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
2. Refer the customer to the User Guide to check memory usage. death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Verify FAX PWB PL 18.1 Item 9 is correctly installed.
3. If the fault persists, install a new FAX PWB, PL 18.1 Item 9 (B605/B615), PL 18.5 Item 9
(B615_Tall).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-51 016-211, 016-212, 016-214
016-234, 016-235 XCP Error RAP 016-242 System GMT Clock Fail RAP
016-234 Lack of memory causes the XCP to stop. 016-242 System GMT clock fail.

016-235 Another internal error causes the XCP function to stop. Procedure
WARNING
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
WARNING not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Ensure that the electricity to the machine is switched off while performing tasks that do death or injury. Moving parts can cause injury.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Perform the steps that follow:
death or injury. Moving parts can cause injury.
1. Switch off, then switch on the machine, GP 4.
Perform the steps that follow:
2. Set the current date and time.
1. Switch off, then switch on the machine, GP 4.
3. If the fault persists, install a new ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item
2. Enter GP 15 Special Boot Mode, perform the HDD Initialize Mode routine. 5 (B615_Tall) or PL 18.9 Item 5 (B600/B610).
NOTE: After HHD Initialize, it may be necessary to verify the Device ID performing
dC132.

Status Indicator RAPs 08/2017

016-234, 016-235, 016-242 2-52 Xerox® VersaLink® B600 Family MFP
016-244 Self-Signed Certificate Auto Update Fail RAP 016-310 SSMM Job Log Full RAP
016-244 Self-sIgned certificate auto update failure. 016-310 A job log file was not retrieved from the external application (AWAS) and the number
of files stored exceeded the specified value (280).
Procedure
WARNING Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do Perform the steps that follow:
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 1. Switch off, then switch on the machine, GP 4.
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Perform GP 37 How to Obtain Log Files, and contact Support with the appropriate log
files for further assistance.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-53 016-244, 016-310
016-311, 315, 319, 354 Scanner/IIT Errors RAP 016-314 SW Option Fail (Hybrid WaterMark) RAP
016-311:No Scanner that Should Be 016-314 The board for detecting the back (side 2) of a document is not installed. Therefore
(paper security) is unavailable.
016-315:IIT Interface Fail
Procedure
016-319:Long Boot Diag IIT Interface Fail
WARNING
016-354:Cont IIT-Controller Communication Fail Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Initial Action death or injury. Moving parts can cause injury.
Perform the steps that follow:
Switch off, then switch on the machine to check if the error recurs GP 4.
1. Switch off, then switch on the machine, GP 4.
Procedure 2. Enter special boot mode, GP 15, and perform the LONGDIAG MODE routine.
WARNING 3. Ensure that all connectors and all surface mounted modules on the ESS PWB are fully
seated.
Ensure that the electricity to the machine is switched off while performing tasks that do
4. Upgrade the software, GP 9.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. 5. If the fault persists, install a new ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item
Perform the steps that follow: 5 (B615_Tall) or PL 18.9 Item 5 (B600/B610).

1. Check the connection at the ESS PWB and the IIT Assembly, verify P/J1370, P/J1374
and P/J1372 are fully seated.
2. Check the connection at the ESS PWB and the DADF Assembly, verify P/J1371 and P/
J1377 are fully seated.
3. If the fault persists, install new components as necessary:
a. IIT Assembly, PL 50.1 Item 2
b. DADF Assembly, PL 50.1 Item 1.
c. ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL 18.9
Item 5 (B600/B610).

Status Indicator RAPs 08/2017

016-311, 315, 319, 354, 016-314 2-54 Xerox® VersaLink® B600 Family MFP
016-320 Document Formatter Fatal Error RAP 016-321 FAX Module Error RAP
016-320 A software error was detected when documents were converted. 016-321 FAX related error at booting.

Procedure Initial Actions

WARNING Get the procedures for reproducing an error according to the operation that was performed
Ensure that the electricity to the machine is switched off while performing tasks that do when the error occurred.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
1. Check the job type: Send Mail, Receive Mail, Broadcast Send, Polling, or Folder Receipt.
death or injury. Moving parts can cause injury.
2. Check the job settings from the Panel.
Perform the steps that follow:
3. Check whether it is Speed Dial or Keypad Dial.
1. Enter special boot mode, GP 15, then perform LONGDIAG MODE.
4. Check which function was used: G3 or G4. Refer to GP 42 for a list of acronyms.
2. Upgrade the software, GP 9.
5. Collect all other information necessary to reproduce the fault.
3. Switch off, then switch on the machine, GP 4.
4. Switch off the machine, GP 4.
5. Disconnect the power cord for a minimum 2 minutes, then connect the power cord.
Procedure
6. Switch on the machine, GP 4. WARNING
7. Verify the wire harness connections on each board are installed properly, then perform Ensure that the electricity to the machine is switched off while performing tasks that do
the same operation creating the error. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
• Install a new ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) death or injury. Moving parts can cause injury.
or PL 18.9 Item 5 (B600/B610) and perform the same operation where the error Perform the steps that follow:
occurred. 1. Verify the FAX PWB PL 18.1 Item 9 and fax harness assembly PL 18.1 Item 10 connec-
8. If the fault persists, reinstall the original ESS PWB and contact the Support. tions are seated fully.
2. Upgrade the software, GP 9.
3. Perform the same operation where the error occurred.
• If the fault persists, install a new front usb harness assembly PL 18.1 Item 14.
4. Immediately after the error occurs, Obtain the log file using the log tool GP 37.
5. Install a new FAX PWB, PL 18.1 Item 9 (B605/B615) or PL 18.5 Item 9 (B615_Tall), PL
18.9 Item 9 (B600/B610) and perform the operation again.
6. If the fault persists, reinstall the original FAX PWB and contact Support for instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-55 016-320 , 016-321
016-323 B-Formatter Fatal Error RAP 016-324 Scheduled Image Overwrite RAP
016-323 Fatal error has occurred in the B-formatter task. 016-324 Scheduled image overwrite.

Initial Actions Procedure

Obtain the following information from the customer. Switch off, then switch on the machine, GP 4.
• Job mode (Copy/Scan/Print/Fax)
• Type of job
• Job settings on the UI.
• To reproduce the error for troubleshooting purposes, the following will be required:.
– For network jobs: a copy of the output report and the network configuration.
– For print jobs: the PRN file.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Enter special boot mode, GP 15, and perform the LONGDIAG MODE routine.
2. Verify the wire harness connections on each board are installed properly, then perform
the same operation creating the error.
3. Upgrade the Software, GP 9.
4. Switch off, then switch on the machine, GP 4.
5. If the fault persists, switch off the machine, GP 4. Unplug the power cord for 2 minutes,
then switch on the machine, GP 4. Perform the same operation where the error occurred.
6. If the fault persists, install a new ESS PWB, PL 18.1 Item 5 (B605/B615), PL 18.5 Item 5
(B615_Tall), or PL 18.9 Item 5 (B600/B610) and perform the same operation where the
error occurred.
7. If the fault persists, reinstall the original ESS PWB and contact the Support Department
for instructions.

Status Indicator RAPs 08/2017

016-323, 016-324 2-56 Xerox® VersaLink® B600 Family MFP
016-325 Using Personal Certificate RAP 016-326, 362, 607 UI Cable Connection Fail RAP
016-325 The IC card personal certificate is set in the certificate for signing. 016-326: Cont-UI Cable Connection Fail

Procedure 016-362: Cont UI Fail-2

Perform the steps that follow:
016-607: Cont-UI Cable Connection Fail
1. Switch off, then switch on the machine, GP 4.
2. Enter dC131. Set NVM value 790-389 to 0. Initial Action
1. Switch off, then switch on the machine to check if the error recurs GP 4.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Check the connection at the console assembly UI AIO and the ESS PWB, verify P/J1352
is fully seated.
2. Upgrade the Software GP 9.
3. If the fault persists, install a new components as necessary:
a. Console assembly UI AIO, PL 1.1 Item 1 (B605/B615) and B605/B615) Tall), PL 1.2
Item 1 (B600/B610).
b. Harness Assembly Front USB, PL 18.1 Item 14.
c. ESS PWB, PL 18.1 Item 5 (B605/B615), PL 18.5 Item 5 (B615_Tall), or PL 18.9 Item
5 (B600/B610).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-57 016-325, 016-326, 362, 607
016-328 Connection Fail RAP 016-330 to 016-332 Cont System Memory Fail RAP
016-328 The controller has detected a failure at its cable connection with the MCU. 016-330 Cont system memory diagnostic fail 1.

Procedure 016-331 Cont system memory diagnostic fail 2.

WARNING 016-332 Cont system memory diagnostic fail 3.
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Procedure
death or injury. Moving parts can cause injury.
Perform the steps that follow:
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
1. Switch off, then switch on the machine, GP 4.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
2. Verify all connectors between the ESS PWB and the MCU PWB, and all surface mounted death or injury. Moving parts can cause injury.
modules such as the eMMC Card, are fully seated.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Verify all connectors between the ESS PWB and the MCU PWB, and all surface mounted
modules such as the eMMC Card, are fully seated.
3. If the fault persists, install a new ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item
5 (B615_Tall) or PL 18.9 Item 5 (B600/B610).

Status Indicator RAPs 08/2017

016-328, 016-330 to 016-332 2-58 Xerox® VersaLink® B600 Family MFP
016-342 to 016-345 Controller Fail RAP 016-346 Cont A4FAX Modem Diagnosis Fail RAP
016-342 Cont RTC diagnostic fail. 016-346 An A4 Fax Modem diagnosis error was detected by the Boot Diag.

016-343 Long boot diag timer fail. Procedure

016-345 Cont NVM diagnostic fail.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
Procedure not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
WARNING Perform the steps that follow:
Ensure that the electricity to the machine is switched off while performing tasks that do
1. Switch off, then switch on the machine, GP 4.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. 2. Upgrade the software, GP 9.
Perform the steps that follow: 3. Install a new FAX PWB, PL 18.1 Item 9 (B605/B615), PL 18.5 Item 9 (B615_Tall).

1. Switch off, then switch on the machine, GP 4. 4. If the fault persists, install a new ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item
5 (B615_Tall) or PL 18.9 Item 5 (B600/B610).
2. Verify the time and date are set correctly for the customer location.
3. Upgrade the software, GP 9.
4. If the fault persists, install a new ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item
5 (B615_Tall) or PL 18.9 Item 5 (B600/B610).

NOTE: RTC is set as GMT;

'Local Time' setting will be separately done by customer.
Case1: If 'Local Time' is not set by customers, they need to set as initial setting for 'Local Time'.
Case2: If 'Local Time' has been set by customers already, they don't need to set it again.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-59 016-342 to 016-345, 016-346
016-349 to 016-351 eMMC Card Errors RAP 016-352, 609, 610 Internal Network Init/PCI/PCIEX Fail RAP
016-349 Cont MAC address data fail. 016-352: Internal Network Initialize Fail Internal network initialization error.

016-350 Cont SEEP-ROM diagnostic fail 1. 016-609: PCI Option No Support Device Fail PCI Option No Support Device Fail.

016-351 Cont SEEP-ROM diagnostic fail 2. 016-610: PCIEX Option No Support Device Fail PCIEX Option No Support Device Fail.

Procedure Procedure
WARNING Perform the steps that follow:
Ensure that the electricity to the machine is switched off while performing tasks that do 1. Switch off, then switch on the machine, GP 4.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 2. Update the Software using the Download Mode procedure in GP 15 Special Boot Menu.
death or injury. Moving parts can cause injury. 3. If the fault persists, install a new ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item
Perform the steps that follow: 5 (B615_Tall) or PL 18.9 Item 5 (B600/B610).
1. Switch off, then switch on the machine, GP 4.
2. Remove and reseat the eMMC Card.
3. Install a new ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL
18.9 Item 5 (B600/B610).
4. If the fault persists, contact Support for further instruction.

Status Indicator RAPs 08/2017

016-349 to 016-351, 016-352, 609, 610 2-60 Xerox® VersaLink® B600 Family MFP
016-353, 356, 606 IOT-Controller Communication Fail RAP 016-354 IOT-Controller Communication Fail RAP
016-353: Cont IOT-Controller Communication Fail Communication cannot be established 016-353 Communication cannot be established between the IOT and the ESS.
between the IOT and the ESS.
016-354 Communication cannot be established between the IIT and the controller.
016-356: Cont Video ASIC Fail Communication cannot be established between the IIT and
the controller. Procedure
016-606: Cont-BP Cable Connection Fail Fault in the connection with the back plane is
WARNING
detected by the controller. Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
016-608 Cont-MCU cable connection fail. death or injury. Moving parts can cause injury.
Perform the steps that follow:
Procedure 1. Switch off, then switch on the machine, GP 4.
WARNING 2. Ensure that all connectors on the MCU PWB and the ESS PWB and all surface mounted
Ensure that the electricity to the machine is switched off while performing tasks that do modules are fully seated.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 3. Upgrade the software, GP 9.
death or injury. Moving parts can cause injury. 4. If the fault persists, install a new components as necessary:
Perform the steps that follow: • ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL 18.9
1. Switch off, then switch on the machine GP 4. Item 5 (B600/B610).
2. Check the wiring and all surface mounted modules between the ESS PWB and the MCU • MCU PWB, PL 18.1 Item 1 (B605/B615) or PL 18.5 Item 1 (B615_Tall) or PL 18.9
PWB, verify P/J300 and P/J335 are fully seated. Item 1 (B600/B610).
3. If the fault persists, install new components as necessary:
• Install a new ESS MCU FFC, PL 18.1 Item 2 (B605/B615), PL 18.5 Item 2
(B615_Tall), 18.9/2 (B600/B610).
• ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL 18.9
Item 5 (B600/B610)
• MCU PWB, PL 18.1 Item 1 (B605/B615) or PL 18.5 Item 1 (B615_Tall) or PL 18.9
Item 1 (B600/B610)

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-61 016-353, 356, 606, 016-354
016-355, 016-356 Controller ASIC Fail RAP 016-359, 360, 361 Controller USB Fail RAP
016-355:Cont IO ASIC diagnostic fail At Scanner diagnostic, an error has occurred at (Copy 016-359: Cont USB HUB fail. The USB HUB connection is invalid.
path, Scan path).
016-360: Cont UI fail-1. An error occurred during W/R/V test of PCI Config interval.
016-356:Cont video ASIC diagnostic fail. At IOT diagnostic, an error has occurred (Print path).
016-361: Cont USB 3.0 device fail. When error has occurred at W/R/V test on the internal reg-
Initial Action ister of the USB 3.0 Device.
1. Switch off, then switch on the machine to check if the error recurs GP 4.
016-362: Cont UI Fail-2. An error occurred during W/R/V test of VRAM. The Command/Status
2. Clean the document glass and the white stripe before proceeding.
line is normal if entering the Long Boot Mode.
Procedure
WARNING Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do WARNING
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Ensure that the electricity to the machine is switched off while performing tasks that do
death or injury. Moving parts can cause injury. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Perform the steps that follow: death or injury. Moving parts can cause injury.
1. Check the connection at the ESS PWB and the IIT Assembly, verify P/J1370, P/J1374 Perform the steps that follow:
and P/J1372 are fully seated. 1. Switch off, then switch on the machine to check if the error recurs GP 4.
2. Check the connection at the ESS PWB and the IIT Assembly, verify P/J1371, and P/ 2. If the fault persists, install a new ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item
J1377 are fully seated. 5 (B615_Tall) or PL 18.9 Item 5 (B600/B610).
3. If the fault persists, install a new components as necessary:
• DADF Assembly, PL 50.1 Item 1.
• IIT Assembly, PL 50.1 Item 2.
• ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 B605/B615) Tall) or PL
18.9 Item 5 (B600/B610).

Status Indicator RAPs 08/2017

016-355, 016-356, 016-359, 360, 361 2-62 Xerox® VersaLink® B600 Family MFP
016-360, 016-362 Controller UI Fail RAP 016-366, 016-367 Controller HDD Fail RAP
016-360 Cont UI diagnostic fail 1. 016-366 Cont HDD diagnostic fail 1.

016-362 Cont UI diagnostic fail 2. 016-367 Cont HDD diagnostic fail 2.

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Perform the steps that follow: Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4. 1. Switch off, then switch on the machine, GP 4.
2. Enter Special Boot Modes, GP 15, then 03. NVRAM INIT MODE. 2. Check the wiring between the ESS PWB and the HDD PL 18.1 Item 27.
CAUTION 3. Upgrade the software, GP 9.
Never install a new ESS PWB and a new MCU PWB at the same time. First install the new CAUTION
ESS PWB. If the fault persists, then install a new MCU PWB. Never install a new ESS PWB and a new MCU PWB at the same time. First install the new
3. Install new components as necessary: ESS PWB. If the fault persists, then install a new MCU PWB.
• ESS PWB, PL 18.1 Item 5 (B605/B615), PL 18.5 Item 5 (B615_Tall), or PL 18.9 Item 4. Install new components as necessary:
5 (B600/B610). • ESS PWB, PL 18.1 Item 5 (B605/B615), PL 18.5 Item 5 (B615_Tall), or PL 18.9 Item
• MCU PWB, PL 18.1 Item 1 (B605/B615), PL 18.5 Item 1 (B615_Tall), or PL 18.9 Item 5 (B600/B610).
1 (B600/B610). • MCU PWB, PL 18.1 Item 1 (B605/B615), PL 18.5 Item 1 (B615_Tall), or PL 18.9 Item
1 (B600/B610).
NOTE: If the fault persists after startup, perform dC132 to verify all numbers match. Go to
Serial Number Re-Synchronization in GSN (Library 1503). NOTE: If the fault persists after startup, perform dC132 to verify all numbers match. Go to
Serial Number Re-Synchronization in GSN (Library 1503).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-63 016-360, 016-362, 016-366, 016-367
016-371 Controller USB 1.1 Host Fail RAP 016-383 Controller OS Communication Fail RAP
016-371 A defect was detected during a diagnostic check of USB 1.1 host (no communication 016-383 Communication failure between Linux and VX works
with the FAX card could be established).
Procedure
Procedure WARNING
WARNING Ensure that the electricity to the machine is switched off while performing tasks that do
Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.
death or injury. Moving parts can cause injury. Perform the steps that follow:
Perform the steps that follow: 1. Switch off, then switch on the machine, GP 4.
1. Switch off, then switch on the machine, GP 4. 2. Upgrade the software, GP 9.
2. Upgrade the software, GP 9. 3. If the fault persists, install a new ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item
3. Verify the USB Harness PL 18.1 Item 14, is fully seated in the ESS PWB. 5 (B615_Tall) or PL 18.9 Item 5 (B600/B610)
4. If the fault persists, install new components and necessary:
• USB Harness, PL 18.1 Item 14 (B605/B615), PL 18.5 Item 14 (B615_Tall), PL 18.9
Item 14 (B600/B610).
• ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL 18.9
Item 5 (B600/B610).

Status Indicator RAPs 08/2017

016-371, 016-383 2-64 Xerox® VersaLink® B600 Family MFP
016-400, 401, 402, 403, 406 802.1x Authentication Failure - 016-404 802.1x Inside Failure RAP
Network1 RAP 016-404 An internal error has occurred in the 802.1x supplicant function of the machine. An
incorrect protocol signal was received from the authentication server.
016-400 802.1x Authentication error (incorrect user name or password). The user name or
password that has been set in the machine is incorrect. The settings are different from those in
the authentication device switch that is physically connected to the machine via the network. Procedure
Advise the customer:
016-401 802.1x Authentication method mismatch (the authentication server does not support 1. Repeat the operation. The problem persists, Switch off, then switch on the machine GP 4.
the authentication method of the machine). A fail signal, which indicates that the authentication
2. Obtain the log file using the log tool GP 37.
method set in the machine cannot be processed, was received from the authentication device
switch that is physically connected to the machine via the network.

016-402 802.1x Authentication time-out (there was no response signal from the authentication
device). The authentication was timed-out because there was no response signal from the
authentication device switch that is physically connected to the machine via the network.

016-403 802.1x Authentication certificate mismatch. The root server certificate for the authenti-
cation server is not stored in the machine or it is mismatched.

016-406 (EAP-TLS) is selected as the authentication method for 802.1x authentication for Net-
work 1, but the SSL client certificate is not set or has been deleted.

Procedure
Advise the customer:
1. Enter the correct user name or password for 802.1x Authentication from the machine
panel.
2. Check the switch settings and network connections of the authentication device switch
that is physically connected to the machine via the network and connect it correctly.
3. Check the settings in the Authentication Device switch that is physically connected to the
machine via the network.
4. 016-403 - Store the Route Certificate for the server certificate (for Network 1)of the
authentication server in the machine.
5. 016-403 -If unable to Obtain the route certificate of the server certificate, disable the
(Server Authentication Inspection) (for Network 1) in the 802.1x setting item of the device.
6. 016-406 - Store the client certificate to this machine SSL and set as SSL client certificate.
7. 016-406 - If the setting of SSL client certificate cannot be made, select other than (EAP-
TLS) as the authentication method.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-65 016-400, 401, 402, 403, 406, 016-404
016-405 Certificate DB File Error RAP 016-407 to 016-412 XCP Plugin Error RAP
016-405 When the certificate database file is loaded, header and size errors are detected. 016-407 The package management function has detected security exception.

Procedure 016-408 The package management function has detected the damaged JAR file.
Advise the customer to start ‘Initialize certificate’ under Maintenance.
016-409 The package management function has detected a version mismatch.

016-410 The package management function has detected the invalid definition file.

016-411 The package management function has detected an unsupported class file version.

016-412 The package management function has detected the plug-in has caused an error that
is included in a miscellaneous group of errors.

Procedure
Advise the customer to modify the plug-in, then re-install.

Status Indicator RAPs 08/2017

016-405, 016-407 to 016-412 2-66 Xerox® VersaLink® B600 Family MFP
016-421 Input Tray is Removed RAP 016-422, 016-423 Offline RAP
016-421 The paper tray is removed. 016-422 Diag Offline - When the Diag operation is in

Procedure progress, it turns Offline.

Perform the steps that follow:
016-423 Offline
1. Install the paper tray.
Procedure
Perform the steps that follow:
1. If a remote access session in progress, wait for it to end.
2. If the fault persists, switch off, then switch on the machine, GP 4.
3. Obtain the log file using the log tool GP 37 and contact Support for further Instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-67 016-421 Input Tray is Removed, 016-422, 016-423
016-424, 016-425 Power Mode RAP 016-426 DHCP Error RAP
016-424 Low power mode. 016-426 Low power mode.

016-425 Sleep mode. • B605/B615): Remote Services Error

• B600/B610: Remote Services Error
Procedure Procedure
Perform the steps that follow:
Perform the steps that follow:
1. Press the power button on the UI to cancel the low power or sleep mode.
1. Log into the Embedded Web Server.
2. If the fault persists, switch off, then switch on the machine, GP 4.
a. Navigate to Connectivity > Ethernet (Or WiFi, if applicable).
3. Obtain the log file using the log tool GP 37 and contact Support for further Instruction.
b. Under DNS click Edit to confirm the customer's DNS Settings.
c. If invalid or 0.0.0.0, toggle Use DHCP to Assign Address to Off.
d. Manually populate Primary Server, Alternate Server 1, and Alternate Server 2 with
appropriate the DNS server settings. Contact the network administrator for appropri-
ate DNS server settings.
2. Check the system time to ensure it is accurate. Configure the system time manually if it is
not.
3. Contact the network administrator to determine if the customer is using an HTTP proxy.
If the customer is using an HTTP proxy:
a. In the Embedded Web Server navigate to Connectivity > HTTP and Enable HTTP
Proxy.
b. Under Proxy Server, click Setup to use an automatic proxy configuration, or manual
to specify an HTTP proxy server manually.
c. Populate the HTTP proxy server information manually if necessary. Contact the net-
work administrator to obtain proxy information as needed.

Status Indicator RAPs 08/2017

016-424, 016-425, 016-426 2-68 Xerox® VersaLink® B600 Family MFP
016-427, 428, 429, 430, 431, 432 802.1x Failures (Network 016-450 SMB Host Name Duplicated RAP
2) RAP 016-450 A PC of the same host name exists on the network.
016-427 802.1x Authentication failure (network 2).
Procedure
016-428 802.1x Authentication method mismatch (authentication server does not support the Advise the customer:
authentication method of this device: network 2) 1. Check whether the device host name setting of the same host name is the same as
another device. If the setting is duplicated, change the host name of the device or dupli-
016-429 802.1x Authentication failure by timing out (network 2). cate device.
2. If a duplicated setting is not confirmed, change the device host name.
016-430 The route certificate of the server certificate (for network 2) of the authentication
server is not stored in the machine or it does not match.

016-431 An internal error has occurred in the 802.1x supplicant function of the machine. An
incorrect protocol signal was received from the authentication server in network 2.

016-432 802.1x setting error of the client certificate of the authentication (network 2).

Procedure
Advise the customer:
1. Repeat the operation.
2. Set the authentication method of network 2 of this device to the same authentication
method as the one set in the authentication server.
3. Check the switch setting or network connection of the (Authentication Device) which is
physically network connected to Network 2 of this machine and connect it correctly.
4. 016-430 Store the Route Certificate for the server certificate (for Network 2) of the
authentication server in the machine.
5. 016-430 If unable to Obtain the route certificate of the server certificate, disable the
(Server Authentication Inspection) for the 802.1x setting item (Network 2) of the device.
6. 016-432 Store the client certificate to this machine SSL and set as SSL client certificate.
7. 016-432 If the setting of SSL client certificate cannot be made, select other than (EAP-
TLS) as the authentication method.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-69 016-427, 428, 429, 430, 431, 432 , 016-450
016-453, 016-454 IPv6/Dynamic DNS Failure RAP 016-455, 016-456 SNTP Time Out RAP
016-453 Failed to update of the IPv6 address and host name to the DNS server. 016-455 There is no response from the SNTP server within the specified time (60sec).

016-454 Dynamic DNS - dynamic update failed. 016-456 A standard time synchronized source message and an asynchronous message was
received from the SNTP server.
Procedure
Perform the steps that follow: Procedure
1. Advise the customer: Perform the steps that follow:
a. Check that DNS server address is set correctly in the device. 1. Advise the customer:
b. Check with the System Administrator whether the DNS server settings that allow a. Check that the SNTP server address is set correctly in the device.
dynamic DNS using IPv6 address have been set. b. Check the time on the machine, if the time on the machine is incorrect, manually set
2. If the fault persists, Obtain the log file using the log tool GP 37. the time.

Status Indicator RAPs 08/2017

016-453, 016-454, 016-455, 016-456 2-70 Xerox® VersaLink® B600 Family MFP
016-461 Under Non-transmitted Image Log Stagnation 016-500 ROM Write Error (During DLD Method) RAP
RAP 016-500 An error has occurred during the process of writing data to the cont-ROM.
016-461 Creation of a new job is being restricted because image logs yet to be transferred are
piled up and delayed. Procedure
WARNING
Procedure Ensure that the electricity to the machine is switched off while performing tasks that do
Perform the steps that follow: not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
1. Advise the customer: death or injury. Moving parts can cause injury.
a. Check the image log management server status and the network status, and clear Perform the steps that follow:
any cause that may impede the transfer of image logs to the image log server. 1. Upgrade the software, GP 9.
b. Check the transfer settings and transfer all logs that are yet to be transferred. Or, 2. If the fault persists, install a new ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item
change the transfer guarantee level to ‘Low’. 5 (B615_Tall) or PL 18.9 Item 5 (B600/B610).

NOTE: Setting the transfer guarantee level to ‘Low’ may cause the image logs to get
deleted in sequence even before they are transferred.

2. Obtain the device log. Refer to How to Obtain Log Files, GP 37.
3. Upgrade the software, GP 9.
4. Attempt to reproduce an error according to the operation that was performed when the
error occurred.
5. If the fault persists, contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-71 016-461, 016-500
016-503 to 016-505 SMTP Server Fail for Redirector RAP 016-506 ImageLog HDD Full RAP
016-503 The SMTP server name could not be resolved (though the machine tried to connect to 016-506 When the system data Level of Ensuring Log image Creation is set to High the log
the server). image storage area on the disk becomes full (during processing any job other than copy/scan
jobs).
016-504 The POP server name could not be resolved (though the machine tried to connect to
the server). Procedure
Perform the steps that follow:
016-505 Incorrect POP Server authentication information was detected.
1. Try to rerun the job.
Procedure 2. If the situation is the same despite some re-attempts, delete unnecessary documents
saved in the device or change the “level of ensuring creation” at “Low”.
1. Request the customer specify the correct SMTP server name or specify the IP address.
2. If the fault persists, obtain device logs. Refer to How to Obtain Device Logs, GP 37, then NOTE: If the level is set at “Low”, log image creation cannot be ensured.
contact support.

Status Indicator RAPs 08/2017

016-503 to 016-505, 016-506 2-72 Xerox® VersaLink® B600 Family MFP
016-507, 016-508 Image Log Send Fail RAP 016-509, 016-510 Image Log No Send Rule RAP
016-507 A log image transfer fails, making it impossible to continue a target job which will con- 016-509 Because rules for log image transfer are not registered, a job cannot be continued.
sist of created images.
016-510 Rules for log image transfer are not registered.
016-508 A log image transfer fails, making it impossible to continue an image transfer job.
Procedure
Procedure Perform the steps that follow:
Perform the steps that follow: 1. Advise the customer register rules for transfer from the destination image log control
1. Advise the customer check the state of the destination image log control server and that server to the device.
of the network. Clear any factor preventing image logs from being transferred to the image
log control server.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-73 016-507, 016-508, 016-509, 016-510
016-511, 016-512 Image Log Invalid Send Rule RAP 016-513 SMTP Server Reception Error RAP
016-511 Rules for log image transfer are illegal, causing a job to be discontinued. 016-513 Error when receiving response from the SMTP server (after connecting to the server).

016-512 Rules for log image transfer are illegal. Procedure

Perform the steps that follow:
Procedure 1. Advise the customer wait 5 minutes before resubmitting the job.
Perform the steps that follow:
2. Check the SSL/TLS settings and Port number:
1. Advise the customer overwrite rules for transfer from the destination image log control
On the Web UI, under Connectivity > SMTP > Connection Security. Ensure that the cus-
server to the device.
tomer is using the appropriate encryption type for their mail server.
3. If the fault persists, advise the customer to consult with their network administrator for the
correct configuration.

Status Indicator RAPs 08/2017

016-511, 016-512, 016-513 2-74 Xerox® VersaLink® B600 Family MFP
016-514 XPS Error RAP 016-515 XPS Short of Memory
016-514 During XPS Bridge processing, invalid schema, parameter error, damage to XPS file, 016-515 During XPS Bridge processing, a lack of memory was detected.
or an error internal to XPS decomposer occurred.
Procedure
Procedure WARNING
Perform the steps that follow: Ensure that the electricity to the machine is switched off while performing tasks that do
1. Print from XPS Viewer, using a printer driver (ART-EX, PCL, etc.). not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
2. Upgrade the software, GP 9. death or injury. Moving parts can cause injury.
3. If the fault persists, perform the following steps to Obtain the log files for Support contact: Perform the steps that follow:
a. Obtain the log file using the log tool GP 37. 1. Advise the customer check the print mode. If print mode is set to High Resolution, change
• If there was a reboot after the error had occurred and hence was unable to it to Standard. If print mode is set to Standard, change it to High Speed.
Obtain the log, set NVM (700-530) to’0’ to perform log collection and return the 2. If memory is still insufficient print from XPS Viewer, using a driver (ART-EX, PCL, etc.).
NVM (700-530) to’1’ after completing the procedure. 3. Upgrade the software, GP 9.
b. Change any possible mechanical settings for corrective actions or detection condi- 4. Perform the following steps to Obtain the log files for Support contact:
tions and repeat the operation. a. Obtain the log file using the log tool GP 37.
c. Upgrade the software, GP 9. • If there was a reboot after the error had occurred and hence was unable to
d. Switch off, then switch on the machine, GP 4. Attempt to reproduce the error accord- Obtain the log, set NVM (700-530) to’0’ to perform log collection and return the
ing to the operation that was performed when the error occurred. NVM (700-530) to’1’ after completing the procedure.
i. Check the exact occurrence timing during job execution. b. Change any possible mechanical settings for corrective actions or detection condi-
ii. Check the job settings from the Panel. tions and repeat the operation.
iii. Collect other information as much as possible to reproduce the error. c. Upgrade the software, GP 9.
e. Obtain the log file using the log tool GP 37. d. Switch off, then switch on the machine, GP 4. Attempt to reproduce the error accord-
f. Contact Service for further instructions. ing to the operation that was performed when the error occurred.
i. Check the exact occurrence timing during job execution.
ii. Check the job settings from the Panel.
iii. Collect other information as much as possible to reproduce the error.
e. Obtain the log file using the log tool GP 37.
f. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-75 016-514, 016-515
016-516 XPS Print Ticket Description Error RAP 016-518 PS Booklet Conflict WM RAP
016-516 XPS Print Ticket description error. 016-518 PS booklet and watermarks were specified at the same time.

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer check whether the application that sends a print job and the print 1. PS booklet and watermark/UUID cannot be specified at the same time. Advise the cus-
instructions has a problem. tomer cancel either one.
a. If they have no problems, request the customer consult the software vendor produc- 2. Ensure that all connectors between the ESS PWB and the HDD and all surface mounted
ing the application sending the print job for assistance printing from the application. modules on the ESS PWB are fully seated.
2. If the fault persists, obtain a list of printer settings, a job history report, and the print data 3. Upgrade the software, GP 9.
with PrintTicket to send to Support and go to the following to resolve the problem,
3. Upgrade the software, GP 9.
4. If the fault persists, perform the following steps to Obtain the log files for Support contact:
a. Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to
Obtain the log, set NVM (700-530) to’0’ to perform log collection and return the
NVM (700-530) to’1’ after completing the procedure.
b. Change any possible mechanical settings for corrective actions or detection condi-
tions and repeat the operation.
c. Upgrade the software, GP 9.
d. Switch off, then switch on the machine, GP 4. Attempt to reproducing an error
according to the operation that was performed when the error occurred.
i. Check the exact occurrence timing during job execution.
ii. Check the job settings from the Panel.
iii. Collect other information as much as possible to reproduce the error.
e. Obtain the log file using the log tool GP 37.
f. Contact Service for further instructions.

Status Indicator RAPs 08/2017

016-516, 016-518 2-76 Xerox® VersaLink® B600 Family MFP
016-519 Device DV Limit Reached RAP 016-521 SmartCard Not Found RAP
016-519 Number of printable sides limit full. 016-521 After a personal signature scan job has started up, the Smart Card was removed or
the Card Reader was detached, which causes the personal signature to fail.
Procedure
Ask the System Administrator to increase the limit of printable sides. Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Advise the customer insert the smart card into the reader then recheck the PIN before
performing the personal signature scan.
2. Check the wiring between the card reader and the machine.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-77 016-519, 016-521
016-522 LDAP SSL Error 112 RAP 016-523 LDAP SSL Error 113 RAP
016-522 LDAP-SSL authentication error 112 has occurred (the client certificate cannot be 016-523 LDAP-SSL authentication error 112 has occurred (the client certificate cannot be
Obtained). Obtained).

Procedure Procedure
Advise the customer install the SSL client certificate into the device as the LDAP server will The device cannot trust the SSL certificate of the LDAP server. Advise the customer register
request it. the root certificate of the LDAP server SSL certificate in the device.

Status Indicator RAPs 08/2017

016-522, 016-523 2-78 Xerox® VersaLink® B600 Family MFP
016-524, 016-525 LDAP SSL Error 114 and 115 RAP 016-526 LDAP SSL Error 116 RAP
016-524 LDAP-SSL authentication error 114 has occurred (the server certificate is close to 016-526 LDAP-SSL authentication error 116 has occurred (the server name and the certificate
expiring). does not match)

016-525 LDAP-SSL authentication error 115 has occurred (the server certificate has expired). Procedure
Advise the customer ensure that the address of the LDAP server set in the device matches the
Procedure address of the LDAP server defined in the SSL certificate.
Advise the customer change the LDAP server SSL certificate to one that is valid.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-79 016-524, 016-525, 016-526
016-527 LDAP SSL Error 117 RAP 016-528 SmartCard Not Authorized RAP
016-526 LDAP-SSL authentication error 116 has occurred (the server name and the certificate 016-528 After a personal signature scan job started, the smart card PIN check status was
does not match) cleared, which causes the personal signature to fail.

Procedure Procedure
For information only, an internal error has occurred in the program. Advise the customer check the PIN, then perform the personal signature scan.

Status Indicator RAPs 08/2017

016-527, 016-528 2-80 Xerox® VersaLink® B600 Family MFP
016-529 Remote Download Server Timeout RAP 016-533 Kerberos Attestation Protocol Error 37 RAP
016-529 There was no response within the specified time (45 sec) when connecting to the 016-533 A Kerberos Server Attestation protocol error has occurred. (37)
remote download server.
Procedure
Procedure
NOTE: The clock difference between the device and the Kerberos server has exceeded the
Check the network connection. Advise the customer check that the remote download server is clock skew limit of the Kerberos server.
correctly configured and operating on the network.
Advise the customer:
1. Check that the clocks of the device and Kerberos server are set correctly.
2. Check that the daylight saving time and time zone settings for the device and the Kerbe-
ros server are the same.
3. Go to GP 37 to obtain the logs required for contacting Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-81 016-529, 016-533
016-534 Kerberos Attestation Protocol Error 41 and 42 016-535 Remote Download File Access Error RAP
RAP 016-535 There are no FW update files in the remote download server.
016-534 A Kerberos Server Attestation protocol error has occurred. (41, 42)
Procedure
Procedure Advise the customer check the remote download server for the FW update file.
1. Advise the customer check that the realm name and server address in the Kerberos set-
tings of the device are set correctly.
2. Check that the domain name and server address in the Kerberos settings of the device
are set correctly.
• When connected to a Microsoft Windows 2000/2003 Server, use all upper case for
the domain name.
3. If the fault persists, manually upgrade the software using the Firmware Upgrade Utility.
Refer to How to Upgrade the Software, GP 9.

Status Indicator RAPs 08/2017

016-534, 016-535 2-82 Xerox® VersaLink® B600 Family MFP
016-536 Host Name Solution Error in Remote Download 016-537 Remote Download Server Connection Error RAP
RAP 016-537 Remote download server connection error.
016-536 Remote download server name resolution error.
Procedure
Procedure Advise the customer check the network connection setting (port) of the remote download
Advise the customer check the connection to the DNS and whether the remote download server.
server name has been registered in the DNS.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-83 016-536, 016-537
016-538 Remote Download File Write Error RAP 016-539 Kerberos Attestation Other Protocol Error RAP
016-538 Remote download file write to HDD error. 016-539 A Kerberos Server Attestation protocol error has occurred.

Procedure Procedure
WARNING 1. Go to GP 37 to obtain the logs required for contacting Support for further instruction.
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Ensure that all connectors between the ESS PWB and the HDD and all surface mounted
modules on the ESS PWB are fully seated.
3. Enter GP 15 Special Boot Mode, perform the HDD Initialize Mode routine.
4. If the fault persists, install a new HDD, PL 18.1 Item 27 (B605/B615) or PL 18.5 Item 27
(B605/B615)
5. Tall) or PL 18.9 Item 27 (B600/B610).

Status Indicator RAPs 08/2017

016-538, 016-539 2-84 Xerox® VersaLink® B600 Family MFP
016-543 Attestation Agent Error 543 RAP 016-545 Attestation Agent Error 545 RAP
016-543 The specified realm/domain has disappeared from the ApeosWare authentication 016-545 A Clock skew error has occurred in attestation. The time of ApeosWare Authentication
agent (the domain was manually deleted at the ApeosWare authentication agent after obtain- Agent and ActiveDirectory is out of sync with the upper limit of the Kerberos ClockSkew set in
ing the realm name list from the device). the ActiveDirectory.

Procedure Procedure
Have the customer: Have the customer match the time of the PC where the ApeosWare Authentication agent is
1. Update the realm list, using the Update Realm button on the device, or add the domain to installed with the time of the PC where the ActiveDirectory is. Furthermore, if the Windows
the ApeosWare authentication agent. To update the device realm information, perform the Time Service in the PC where the ApeosWare Authentication Agent is installed is stopped,
steps that follow: start it.
a. Press the Authentication Agent button on the Authentication window of the device.
b. The Authentication Agent window appears. Press the Update button.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-85 016-543, 016-545
016-546 Attestation Agent Errors RAP 016-548 Attestation Agent Error 548 RAP
016-546 A general user has attempted to obtain other user’s information. 016-548 The information of the machine that is performing the authentication operation is not
in the database.
016-558 The machine has received an unknown error from the ApeosWare Authentication
Agent. Procedure
Have the customer register the device in the ApeosWare Authentication Agent.
016-569 Attestation agent errors other than listed previously.

Procedure
Switch off, then switch on the machine, GP 4.

Status Indicator RAPs 08/2017

016-546, 016-548 2-86 Xerox® VersaLink® B600 Family MFP
016-553 Attestation Agent Error 553 RAP 016-554 Attestation Agent Error 554 RAP
016-553 The version information written in the SOAP header cannot be understood. The Apeo- 016-554 The existence check for the specified user in the event of an authentication error has
sWare Authentication Agent does not support the version of the device interface. failed.

Procedure Procedure
The version of the ApeosWare Authentication Agent needs to be upgraded. Have the customer Have the customer correctly set the domain user reference login name or the reference pass-
check that the machine is a product that is supported by the upgraded version of the Apeo- word of the ApeosWare Authentication Agent domain.
sWare Authentication Agent.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-87 016-553, 016-554
016-555 Attestation Agent Error 555 RAP 016-556 Attestation Agent Error 556 RAP
016-555 The ApeosWare Authentication Agent cannot connect to the database or the Active 016-556 Error has occurred in the database that the ApeosWare Authentication Agent is con-
Directory. nected to due to overloading.

Procedure Procedure
Have the customer check that the ApeosWare Authentication Agent can connect to the data- Have the customer wait 5 minutes before authenticating again as the service is overloaded.
base or the active directory.

Status Indicator RAPs 08/2017

016-555, 016-556 2-88 Xerox® VersaLink® B600 Family MFP
016-557 Attestation Agent Error 557 RAP 016-558 Attestation Agent Error 558 RAP
016-557 An internal error has occurred in the ApeosWare Authentication Agent. 016-558 An internal error has occurred in the ApeosWare Authentication Agent.

Procedure Procedure
Have the customer check the ApeosWare Authentication Agent. Have the customer check the ApeosWare Authentication Agent.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-89 016-557, 016-558
016-559 Remote Download Parameter Error RAP 016-560 Attestation Agent Error 560 RAP
016-559 When performing the remote download, an invalid value is set in the required system 016-560 A communication error has occurred between the ApeosWare Authentication Agent
data. and the machine.

Procedure Procedure
1. Advise the customer check that all system data that must be set to perform the remote 1. Check that the network cable is connected and check the settings of the Authentication
download are correct. Agent function.
2. If DNS address of the Server is set as the Server name/IP address of the ApeosWare
Authentication Agent in the printer function settings list, check that DNS is enabled.

Status Indicator RAPs 08/2017

016-559, 016-560 2-90 Xerox® VersaLink® B600 Family MFP
016-562 Detected User Duplication RAP 016-563 ImageLog Memory Full (Exp. Kit) RAP
016-562 Two or more entries with the same IC card information were found in the temporary 016-563 When the system data ‘Log/Image Creation Guarantee Level’ is set to ‘High, the
user DB of Active Directory or Authentication Agent. Image Extension Kit has insufficient memory.

Procedure Procedure
1. Advise the customer make corrections so that the temporary user entries of the Active 1. Advise the customer set the image quality to Normal.
Directory or Authentication Agent do not have the same IC card information. 2. Go to GP 37 to obtain the logs required for contacting Support for further instruction.
2. Go to GP 37 to obtain the logs required for contacting Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-91 016-562, 016-563
016-564 Remote Download Server Authentication Failed 016-565 Backup Restore Error RAP
RAP 016-565 Backup/restore error.
016-564 When accessing the remote download server, an authentication error notification was
issued from the server. Procedure
Perform the steps that follow:
Procedure 1. For USB backup, check that the USB memory is correctly installed. If the fault persists,
1. Advise the customer check that the correct user name and password was specified when use a PC to check the USB memory for a backup directory. If it is not there, create it.
accessing the remote download server. 2. When performing restore or deletion of backup files from the USB backup file, check that
2. Go to GP 37 to obtain the logs required for contacting Support for further instruction. the USB memory is correctly installed.

Status Indicator RAPs 08/2017

016-564, 016-565 2-92 Xerox® VersaLink® B600 Family MFP
016-566 Backup Restore Condition Error RAP 016-567 Backup Capacity Full RAP
016-566 NVM backup/restore condition error. 016-567 NVM data to back up is over the capacity of the destination to save it.

Procedure Procedure
Advise the customer: Perform the steps that follow:
1. During backup, save the FW download file into the dwld directory in the USB memory, 1. Before performing the HDD backup, delete existing backup files through to increase the
connect it the machine, then perform the backup. capacity.
2. During restore, use the same IOT and IIT ROM versions as those during backup. When 2. Before performing USB backup, delete the backup files in the USB memory, or use a PC
performing restore using a USB backup file, also use the same HDD configuration. to delete unnecessary files on the USB memory to increase the capacity.
3. If there is no HDD, use the same ESS ROM versions as well. If the same configuration
cannot be attained, delete the backup file from the panel.
4. If the problem occurred at an attempt to restore a backed-up file from an external place,
check that the ESS/IIT/IOT/fax ROM version is still the same as the version used when
the backed-up file was created. Furthermore, check the device is the same as the one
that generated the backed-up file.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-93 016-566, 016-567
016-568 Backup Restore Failed RAP 016-570 Job Ticket Out of Memory RAP
016-568 NVM data could not be backed up or restored. 016-570 XPIF memory is low.

Procedure Procedure
Perform the steps that follow: 1. Increase memory size for job ticket on UI Panel.
1. Enter GP 15 Special Boot Mode, perform the HDD Initialize Mode routine. 2. Switch off, then switch on the machine, GP 4.
2. Before performing the restore using the HDD backup file, delete backup files. 3. Run the job again.
3. For USB backup, check that the USB memory is correctly installed. If the fault persists, 4. Go to GP 37 to obtain the logs required for contacting Support for further instruction.
use a PC to format the USB Memory.
4. When performing restore using USB backup files, check that the USB memory is correctly
installed. If the fault persists, delete the backup files.
5. If the problem still persists, use a PC to format the USB memory.

Status Indicator RAPs 08/2017

016-568, 016-570 2-94 Xerox® VersaLink® B600 Family MFP
016-571 Job Ticket Wrong Parameters RAP 016-572 Job Ticket Media Error RAP
016-571 XPIF parameter mismatch. 016-572 XPIF media conversion error.

Procedure Procedure
Advise the customer check for a mismatch between parameters specified by the job ticket. Cor- Advise the customer check that the device that receives data can print it onto paper whose
rect the parameters, then resend the job. properties (size/type/weight/color/punched) are specified by job ticket.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-95 016-571, 016-572
016-573 Job Ticket Parse Error RAP 016-574 FTP Host Name Solution Error RAP
016-573 XPIF Interpret error. 016-574 Unable to resolve host name during FTP scan.

Procedure Procedure
Advise the customer to ensure the that software is correctly installed on client that generates 1. Advise the customer to check the connection to the DNS and whether the destination
job ticket; operational requirements are met; and software version matches device version. server name has been registered in the DNS.
2. Advise the customer to verify the FTP server hostname is correct.
3. Perform GP 37 to obtain the logs required for contacting Support for further instruction.

Status Indicator RAPs 08/2017

016-573, 016-574 2-96 Xerox® VersaLink® B600 Family MFP
016-575 FTP DNS Server Error RAP 016-576 FTP Server Connection Error RAP
016-575 The DNS server was not set during FTP scan. 016-576 Problem with connection to server during FTP scan.

Procedure Procedure
1. Advise the customer to set the DNS address or set the destination server address using 1. Advise the customer to check that the network communication between the transfer desti-
IP address. nation FTP server and the machine is available. For example:
2. Perform GP 37 to obtain the logs required for contacting Support for further instruction. 2. Check that the server IP address is correct.
3. Check the connection of network cables.
4. Perform GP 37 to obtain the logs required for contacting Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-97 016-575, 016-576
016-577 FTP Service RAP 016-578 FTP Login Name or Password Error RAP
016-577 Failed to connect to the FTP service of the destination server. 016-578 FTP scan login name or password error.

Procedure Procedure
1. Check that the FTP service of the Server is operating. 1. Check that the login name (user name) and password are correct.
2. Check that the FTP port number of the Server matches the FTP port number that is set on 2. Perform GP 37 to obtain the logs required for contacting Support for further instruction.
the machine.
3. Perform GP 37, to obtain the logs required for contacting Support for further instruction.

Status Indicator RAPs 08/2017

016-577, 016-578 2-98 Xerox® VersaLink® B600 Family MFP
016-579 FTP Scanning Picture Preservation Place Error 016-580 FTP File Name Acquisition Failure RAP
RAP 016-580 Unable to Obtain file name/folder name on the FTP scan server.
016-579 Problem with scanned image storage destination of FTP scan.
Procedure
Procedure 1. Ask the customer to check the access rights to the FTP scan server.
Advise the customer check that the scanned image storage destination on the FTP scan server 2. Ask the customer to check the image storage destination folder name.
is correct. 3. Perform GP 37 to obtain the machine logs and contact support for further information

NOTE: Ensure the FTP user has proper permissions to the image storage destination.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-99 016-579, 016-580
016-581 FTP File Name Suffix Limit RAP 016-582, 016-588 FTP File Creation Failure RAP
016-581 The FTP scan file name/folder name suffix has exceeded the limit. 016-582 When creating a file in the server after connecting to the FTP server, the file creation
has failed.
Procedure
016-588 Failed to write data into the server after connecting to the FTP server.
Advise the customer change the file name/destination folder or move or delete the files in the
destination folder.
Procedure
If the fault persists Perform GP 37 to obtain the machine logs and contact support for further Advise the customer:
information. 1. Check that the specified name is a file name that can be created in the storage destina-
tion.
2. Check that the storage destination has enough free space.

Status Indicator RAPs 08/2017

016-581, 016-582, 016-588 2-100 Xerox® VersaLink® B600 Family MFP
016-583, 016-584 FTP Folder Creation Failure RAP 016-585, 587, 589 FTP File Delete/Read Failure RAP
016-583 When creating a lock folder in the server after connecting to the FTP server, the lock 016-585 When deleting a file in the server after connecting to the FTP server, the deletion has
folder creation has failed. failed.

016-584 When creating a folder in the server after connecting to the FTP server, the folder cre- 016-587 When deleting a folder in the server after connecting to the FTP server, the deletion
ation has failed. has failed.

Procedure 016-589 Failed to read data from the FTP server after connecting to the FTP server during
scanner (save to PC) FTP transfer.
Advise the customer:
1. If a lock directory (*.LCK) remains in the transfer destination, delete it then retry the job.
Procedure
2. Check that the specified name is a folder name that can be created in the storage destina-
tion. 1. Advise the customer check whether there is access right to the FTP server and grant the
proper rights.
3. Check whether a folder with the same name as the specified name already exists.
2. Perform GP 37 to obtain the logs required for contacting Support for further instruction.
4. Check that the storage destination has enough free space.
5. Confirm that the FTP user has correct permissions for the scanned image destination.
6. Perform GP 37 to obtain the logs required for contacting Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-101 016-583, 016-584, 016-585, 587, 589
016-586 FTP Lock Folder Delete Failure RAP 016-590 FTP Data Reading Failure RAP
016-586 When deleting a lock folder in the server after connecting to the FTP server, the dele- 016-590 Unable to save a file after connecting to the FTP server during scanner (save to PC)
tion has failed. FTP transfer because ‘File Name Conflict’ is set to ‘Cancel Job’.

Procedure Procedure
Advise the customer: 1. Advise the customer set ‘File Name Conflict’ to other than ‘Cancel Job’
1. Check the FTP user has appropriate permissions for the scanned image destination. 2. Perform GP 37 to obtain the logs required for contacting Support for further instruction.
2. If a lock directory (*.LCK) remains in the transfer destination, delete it then retry the job.
3. Perform GP 37 to obtain the logs required for contacting Support for further instruction.

Status Indicator RAPs 08/2017

016-586, 016-590 2-102 Xerox® VersaLink® B600 Family MFP
016-591 FTP Scan Filing Policy RAP 016-592 FTP DAT File Access Error RAP
016-591 Incorrect filing policy (when additional items are selected) was detected after connect- 016-592 An error has occurred when accessing the NEXTNAME.DAT file after connecting to
ing with the FTP server. the FTP server during scanner (Save to PC) FTP transfer.

Procedure Procedure
1. When Add is selected for File Name Conflict, check that the file format is not set to Multi- When Add is selected for File Name Conflict, have the customer check that the NEXT-
page. NAME.DAT file is correct.
2. Perform GP 37 to obtain the logs required for contacting Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-103 016-591, 016-592
016-593 to 016-596 FTP Error RAP 016-597 Same File on FTP Server RAP
016-593 An internal error has occurred after connecting to the FTP server. 016-597 The process was cancelled because a file/folder with the same name was detected
after connecting to the FTP server.
016-594 The TYPE command has failed after connecting to the FTP server.
Procedure
016-595 The PORT command has failed after connecting to the FTP server.
1. Perform the same operation again without multiple machines accessing the same folder in
the same server.
016-596 The CDUP command has failed after connecting to the FTP server.
2. Perform GP 37 to obtain the logs required for contacting Support for further instruction.
Procedure
1. Repeat the operation.
2. Perform GP 37 to obtain the logs required for contacting Support for further instruction.

Status Indicator RAPs 08/2017

016-593 to 016-596, 016-597 2-104 Xerox® VersaLink® B600 Family MFP
016-598, 016-599 Email Message Size RAP 016-600, 016-601 KO Authentication Locked RAP
016-598 Email message size is over spec. 016-600: KO Authentication Locked - The number of incorrect Key Operator log in attempts
reached the limit.
016-599 Email message size is over spec.
016-601: Illegal Access Detection - The number of incorrect authentication log in attempts
Procedure reached the limit.
Procedure
Procedure
1. Reduce a resolution send parameter (image-to-send quality) then resend the job.
1. 016-600 - Authentication Continuous Error Maximum Count (NVM:700-563)
2. Reduce a magnification send parameter, then resend the job.
2. 016-601 - Authentication Error Maximum Count (NVM:700-564)
3. Increase the maximum message size (10MB recommended default).
3. If required, refer to GP 3 Customer Administration Tools, to reset password to 1111
4. Perform GP 37 to obtain the logs required for contacting Support for further instruction. (default) if the System Administrator ID is unavailable.

NOTE: Default is 5 events. NVM Read/Write can be set between 1 to 10 events.

With this feature enabled, the machine denies access when an incorrect System Administrator
ID is entered the selected number of times.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-105 016-598, 016-599, 016-600, 016-601
016-604 Debug Log Created RAP 016-606, 016-608 Controller Connection Fail RAP
016-604 Debug log auto creation by system. 016-606 Cont-BP cable connection fail.

Primary Causes 016-608 Cont-MCU cable connection fail.

1. When the power is turned off and a debug log is automatically created during job execu-
tion. Procedure
2. When the power is turned on and a debug log is automatically created while the power is WARNING
turned off and the Power OFF Sequence is not executed. Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Procedure death or injury. Moving parts can cause injury.
Perform GP 37 to obtain the logs required for contacting Support for further instruction. Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Ensure that all connectors between the ESS PWB and the HDD and all surface mounted
modules on the ESS PWB are fully seated.
3. Upgrade the software, GP 4.
4. If the fault persists, install a new components as necessary:
• ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL 18.9
Item 5 (B600/B610).
• MCU PWB, PL 18.1 Item 1 (B605/B615) or PL 18.5 Item 1 (B615_Tall) or PL 18.9
Item 1 (B600/B610).

Status Indicator RAPs 08/2017

016-604, 016-606, 016-608 2-106 Xerox® VersaLink® B600 Family MFP
016-609, 016-610 PCI Option Fail RAP 016-611 EMMC Card Connection Fail RAP
016-609 PCI option no support device fail. 016-611 EMMC card connection fail.

016-610 PCI EX option no support device fail. Procedure

Ensure the EMMC card, PL 18.1 Item 30 (B605/B615) or PL 18.5 Item 30 (B615_Tall) or PL
Procedure 18.9 Item 30 (B600/B610) is fully seated into the connector of the ESS PWB.
Advise the customer deselect the unknown PCI or PCIEX option.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-107 016-609, 016-610, 016-611
016-700 Password Below Minimum RAP 016-701 Out of ART EX Memory RAP
016-700 The number of digits used for the password for security and authentication prints is 016-701 Insufficient memory was detected while using the ART EX.
less than the minimum.
Procedure
Procedure Perform the steps that follow:
1. Advise the customer increase the number of password digits for the print job. 1. Advise the customer:
2. Perform GP 37 to obtain the logs required for contacting Support for further instruction. a. Increase the allocated memory of the ART EX.
b. Lower the print mode.
c. Lower the resolution.
d. Set Page Print mode to Enabled.
e. Execute Image Compression in the Graphics tab of the printer driver.
2. Upgrade the software, GP 9.

Status Indicator RAPs 08/2017

016-700, 016-701 2-108 Xerox® VersaLink® B600 Family MFP
016-702 Out of Page Buffer RAP 016-703 Email To Invalid Box RAP
016-702 Unable to compress any page due to insufficient print page buffer. 016-703 When receiving Email, fax or internet fax, an invalid (not setup) mailbox number is
selected.
Procedure
Perform the steps that follow: Procedure
1. Advise the customer Set (Print Mode) to (High Speed) and reduce the print resolution WARNING
before retrying the operation. Ensure that the electricity to the machine is switched off while performing tasks that do
2. If the fault persists, Obtain the log file using the log tool GP 37. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
• If there was a reboot after the error had occurred and hence was unable to Obtain death or injury. Moving parts can cause injury.
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700- Perform the steps that follow:
530) to’1’ after completing the procedure. 1. Advise the customer:
3. Change any possible mechanical settings for corrective actions or detection conditions a. Check whether the selected mailbox is set up correctly.
and repeat the operation. b. Have Email, fax or internet fax sent to a valid mailbox.
4. Upgrade the software, GP 9. 2. Ensure the fax PWB is correctly installed, PL 18.1 Item 9 (B605/B615) or PL 18.5 Item 9
5. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error (B615_Tall) or PL 18.9 Item 9 (B600/B610).
according to the operation that was performed when the error occurred.
3. Upgrade the software, GP 9.
a. Check the exact occurrence timing during job execution.
4. Ensure that all connectors between the ESS PWB and the HDD and all surface mounted
b. Check the job settings from the Panel. modules on the ESS PWB are fully seated.
c. Collect other information as much as possible to reproduce the error. 5. Enter GP 15 Special Boot Mode, perform the HDD Initialize Mode routine.
6. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the 6. If the fault persists, install a new HDD, PL 18.1 Item 27 (B605/B615) or PL 18.5 Item 27
error has occurred. (B615_Tall) or PL 18.9 Item 27 (B600/B610).
7. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-109 016-702, 016-703
016-704 Mailbox Full RAP 016-705 Secure Print Fail RAP
016-704 The system detected that a mailbox was full (it exceeded the maximum number of 016-705 Unable to perform secure print/mailbox print/pay for print storing from the printer
documents per box) and aborted a job. driver. Unable to store scanned documents into a mailbox.

Procedure Procedure
Perform the steps that follow: WARNING
1. Advise the customer delete unnecessary documents, then repeat the operation. Ensure that the electricity to the machine is switched off while performing tasks that do
2. Upgrade the software, GP 4. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Advise the customer check that the required optional software is installed and enabled.
Also check that the correct print driver is being used.
2. If the fault persists, perform the steps that follow:
a. Upgrade the software, GP 9.
b. Ensure that all connectors between the ESS PWB and the HDD and all surface
mounted modules on the ESS PWB are fully seated.
c. Enter GP 15 Special Boot Mode, perform the HDD Initialize Mode routine.
d. If the fault persists, install new components as necessary:
i. HDD, PL 18.1 Item 27 (B605/B615), PL 18.5 Item 27 (B615_Tall), PL 18.9 Item
27
i. (B600/B610).
ii. ESS PWB, PL 18.1 Item 5 (B605/B615), PL 18.5 Item 5 (B615_Tall), PL 18.9
Item 5 (B600/B610).

Status Indicator RAPs 08/2017

016-704, 016-705 2-110 Xerox® VersaLink® B600 Family MFP
016-706 Maximum User Number Exceeded RAP 016-707 Sample Print Fail RAP
016-706 The system detected that a job exceeded the maximum number of users for secure 016-707 When receiving Email, fax or internet fax, an invalid (not setup) mailbox number is
and sample prints and aborted the job. selected.

Procedure Procedure
Perform the steps that follow: WARNING
1. Advise the customer delete unnecessary documents or users, then repeat the operation. Ensure that the electricity to the machine is switched off while performing tasks that do
2. Obtain the log file using the log tool GP 37. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
• If there was a reboot after the error had occurred and hence was unable to Obtain death or injury. Moving parts can cause injury.
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700- Perform the steps that follow:
530) to’1’ after completing the procedure. 1. Advise the customer:
3. Change any possible mechanical settings for corrective actions or detection conditions a. Remove the conditions that disable sample print.
and repeat the operation. b. If the fault occurred at installation, check whether the operations for Sample Print are
4. Upgrade the software, GP 9. correct.
5. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error 2. Ensure that all connectors and all surface mounted modules on the ESS PWB are fully
according to the operation that was performed when the error occurred. seated.
a. Check the exact occurrence timing during job execution. 3. Upgrade the software, GP 9.
b. Check the job settings from the Panel. 4. Check the wiring between the ESS PWB and the HDD.
c. Collect other information as much as possible to reproduce the error. 5. If the fault persists, install new components as necessary:
6. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the • HDD, PL 18.1 Item 27 (B605/B615) PL 18.5 Item 27 (B615_Tall) or PL 18.9 Item 27
error has occurred. (B600/B610).
7. Contact Service for further instructions. • ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL 18.9
Item 5 (B600/B610).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-111 016-706, 016-707
016-708 Annotation/Watermark HDD Full RAP 016-709 ART EX Command Error RAP
016-708 When an annotation or watermark image was to be stored in the HDD, full status was 016-709 An ART EX command error occurred during
detected and the job was aborted.
W processing.
Procedure
WARNING Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do WARNING
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Ensure that the electricity to the machine is switched off while performing tasks that do
death or injury. Moving parts can cause injury. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Perform the steps that follow: death or injury. Moving parts can cause injury.
1. Advise the customer: Perform the steps that follow:
a. Cancel annotation or watermark, then repeat the operation. 1. Advise the customer:
b. Reduce the number of document pages. In Mixed Size mode, only a single size is a. Switch off parallel bi-directional communication in the printer driver.
available. b. Set a longer time for Auto Output Time.
c. For printing Stored Document, delete unnecessary documents from the hard disk, c. Change the PC BIOS settings.
then repeat the operation. d. Use a shorter, genuine, parallel cable.
2. Ensure that all connectors and all surface mounted modules on the ESS PWB are fully 2. Ensure that all connectors and all surface mounted modules on the ESS PWB are fully
seated. seated.
3. Upgrade the software, GP 9. 3. Upgrade the software, GP 9.
4. Check the wiring between the ESS PWB and the HDD. 4. Check the wiring between the ESS PWB and the HDD.
5. If the fault persists, install new components as necessary: 5. If the fault persists, install new components as necessary:
• HDD, PL 18.1 Item 27 (B605/B615) PL 18.5 Item 27 (B615_Tall) or PL 18.9 Item 27 • HDD, PL 18.1 Item 27 (B605/B615) PL 18.5 Item 27 (B615_Tall) or PL 18.9 Item 27
(B600/B610). (B600/B610).
• ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL 18.9 • ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL 18.9
Item 5 (B600/B610). Item 5 (B600/B610).

Status Indicator RAPs 08/2017

016-708, 016-709 2-112 Xerox® VersaLink® B600 Family MFP
016-710 Delayed Print Fail RAP 016-711 Email Transmission Size Limit RAP
016-710 Process conditions for delay print were not met. 016-711 The size of data to send exceeds the system data value (before connection to the
server).
Procedure
WARNING Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do Advise the customer:
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 1. Reduce the resolution level, which is a transmission parameter, then resend the job.
death or injury. Moving parts can cause injury. 2. Reduce the magnification ratio, which is a transmission parameter, then resend the job
Perform the steps that follow: 3. Use System Settings to raise the data size upper limit (recommended default is 2MB).
1. Advise the customer: 4. Obtain the log file using the log tool GP 37.
a. If secure print, proof print or knowledge storage print is specified, disable them. • If there was a reboot after the error had occurred and hence was unable to Obtain
b. Reduce the delay print jobs waiting to 100 jobs or less. the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure.
2. Ensure that all connectors and all surface mounted modules on the ESS PWB are fully
seated. 5. Change any possible mechanical settings for corrective actions or detection conditions
3. Upgrade the software, GP 9. and repeat the operation.

4. Check the wiring between the ESS PWB and the HDD. 6. Upgrade the software, GP 9.

5. If the fault persists, install new components as necessary: 7. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
• HDD, PL 18.1 Item 27 (B605/B615) PL 18.5 Item 27 (B615_Tall) or PL 18.9 Item 27
a. Check the exact occurrence timing during job execution.
(B600/B610).
b. Check the job settings from the Panel.
• ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL 18.9
Item 5 (B600/B610). c. Collect other information as much as possible to reproduce the error.
8. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
9. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-113 016-710, 016-711
016-712 Panther Capacity RAP 016-713, 016-714 Security Box Error RAP
016-712 Capability of Panther deteriorated. 016-712: Security Box Password Error - the password set in the specified Mailbox and the
password specified for the job do not match.
Procedure
016-714: Security Box Is Not Enabled - The mailbox specified for the job does not exist.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Procedure
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Perform the steps that follow:
death or injury. Moving parts can cause injury.
1. Advise the customer set a correct password and try again.
Perform the steps that follow:
2. Open the appropriate mailbox and try again.
1. Advise the customer increase the resolution or enlarge the scan area.
3. Upgrade the software, GP 9.
2. Check that all connectors and all surface mounted modules on the ESS PWB are fully
seated. 4. If the fault persists, Obtain the log file using the log tool GP 37.
3. Check the wiring between the ESS PWB and the HDD for broken or damaged wire. • If there was a reboot after the error had occurred and hence was unable to Obtain
4. Upgrade the software, GP 9. the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure.
5. If the fault persists, install new components as necessary:
5. Change any possible mechanical settings for corrective actions or detection conditions
• HDD, PL 18.1 Item 27 (B605/B615) PL 18.5 Item 27 (B615_Tall) or PL 18.9 Item 27
and repeat the operation.
(B600/B610).
6. Upgrade the software, GP 9.
• ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL 18.9
7. Switch off, then switch on the machine, GP 4.Get the procedures for reproducing an error
Item 5 (B600/B610).
according to the operation that was performed when the error occurred.
6. Attempt to reproduce the error as performed when the error occurred.
a. Check the exact occurrence timing during job execution.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred. b. Check the job settings from the Panel.

8. Contact Service for further instructions. c. Collect other information as much as possible to reproduce the error.
8. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
9. Contact Service for further instructions.

Status Indicator RAPs 08/2017

016-712, 016-713, 016-714 2-114 Xerox® VersaLink® B600 Family MFP
016-715 ESCP Form Invalid Password RAP 016-716 TIFF Data Overflow RAP
016-715 Unable to access the ESCP form because ESCP form password did not match 016-716 The system detected that the files to be spooled in TIFF exceeded the disk capacity.

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer input the correct password to use ESCP form. 1. Ensure that all connectors and all surface mounted modules on the ESS PWB are fully
2. Ensure that all and all surface mounted modules on the ESS PWB are fully seated. seated.
3. Upgrade the software, GP 9. 2. If the fault persists, perform the steps that follow:
4. If the fault persists, Obtain the log file using the log tool GP 37. a. Upgrade the software, GP 9.
• If there was a reboot after the error had occurred and hence was unable to Obtain b. Ensure that all connectors on the ESS PWB and the HDD and all surface mounted
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700- modules are fully seated.
530) to’1’ after completing the procedure. c. Enter GP 15 Special Boot Mode, perform the HDD Initialize Mode routine.
5. Change any possible mechanical settings for corrective actions or detection conditions d. If the fault persists, install new components as necessary:
and repeat the operation. i. HDD, PL 18.1 Item 27 (B605/B615) PL 18.5 Item 27 (B615_Tall) or PL 18.9
6. Upgrade the software, GP 9. Item 27 (B600/B610).
7. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error ii. ESS PWBB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL
according to the operation that was performed when the error occurred. 18.9 Item 5 (B600/B610).
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
8. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
9. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-115 016-715, 016-716
016-717 Fax Send Result Not Found RAP 016-718 Out of PCL6 Memory RAP
016-717 The fax or internet fax send result information is not saved in the controller. 016-718 Insufficient PCL6 decomposer memory.

Procedure Procedure
WARNING Perform the steps that follow:
Ensure that the electricity to the machine is switched off while performing tasks that do 1. Advise the customer decrease the resolution to reduce the PLW memory.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 2. Upgrade the software, GP 9.
death or injury. Moving parts can cause injury. 3. Obtain the log file using the log tool GP 37.
Perform the steps that follow: • If there was a reboot after the error had occurred and hence was unable to Obtain
1. Advise the customer: the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
a. Split any internet fax documents that would exceed 2GB in document storage size 530) to’1’ after completing the procedure.
into several jobs and control the usage amount of memory. 4. Change any possible mechanical settings for corrective actions or detection conditions
b. If there is a large amount of scan or internet fax documents being processed, wait and repeat the operation.
until the other jobs are completed before performing additional jobs. 5. Upgrade the software, GP 9.
2. If the fault persists, perform the steps that follow: 6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
a. Upgrade the software, GP 9. according to the operation that was performed when the error occurred.
b. Ensure that all connectors on the ESS PWB and the HDD and all surface mounted a. Check the exact occurrence timing during job execution.
modules are fully seated. b. Check the job settings from the Panel.
c. Enter GP 15 Special Boot Mode, perform the HDD Initialize Mode routine. c. Collect other information as much as possible to reproduce the error.
d. If the fault persists, install new components as necessary: 7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
i. HDD, PL 18.1 Item 27 (B605/B615) PL 18.5 Item 27 (B615_Tall) or PL 18.9 error has occurred.
Item 27 (B600/B610). 8. Contact Service for further instructions.
ii. ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL
18.9 Item 5 (B600/B610).

Status Indicator RAPs 08/2017

016-717, 016-718 2-116 Xerox® VersaLink® B600 Family MFP
016-719 Out of PCL Memory RAP 016-720 PCL Command Error RAP
016-719 An insufficient memory was detected while using the PCL. 016-720 A PCL command error occurred during PCL processing.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer increase the PCL memory size. Increasing the memory for the whole 1. Advise the customer cancel the job then execute the command again.
system will increase the memory to be allocated to the Decomposer in some measure. 2. Upgrade the software, GP 9.
2. Upgrade the software, GP 9. 3. Obtain the log file using the log tool GP 37.
3. Obtain the log file using the log tool GP 37. • If there was a reboot after the error had occurred and hence was unable to Obtain
• If there was a reboot after the error had occurred and hence was unable to Obtain the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700- 530) to’1’ after completing the procedure.
530) to’1’ after completing the procedure. 4. Change any possible mechanical settings for corrective actions or detection conditions
4. Change any possible mechanical settings for corrective actions or detection conditions and repeat the operation.
and repeat the operation. 5. Upgrade the software, GP 9.
5. Upgrade the software, GP 9. 6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error according to the operation that was performed when the error occurred.
according to the operation that was performed when the error occurred. a. Check the exact occurrence timing during job execution.
a. Check the exact occurrence timing during job execution. b. Check the job settings from the Panel.
b. Check the job settings from the Panel. c. Collect other information as much as possible to reproduce the error.
c. Collect other information as much as possible to reproduce the error. 7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the error has occurred.
error has occurred. 8. Contact Service for further instructions.
8. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-117 016-719, 016-720
016-721 and 016-722 Settings Error RAP 016-725 B-Formatter Library Image Conversion Error RAP
016-721 Paper types cannot be determined because all the settings for custom paper priority 016-725 An error has occurred in the B-Formatter during the image conversion of scanned
are set to disabled. document to FAX sending document.

016-722 Staple position that is not supported by this machine or a paper size that is not sup- Procedure
ported by the Finisher was specified.
Perform the steps that follow:
1. Advise the customer directly scan the document and send it to the FAX recipient.
Procedure
2. Upgrade the software, GP 9.
Perform the steps that follow:
3. Obtain the log file using the log tool GP 37.
1. Advise the customer correct the settings, then execute the command again.
• If there was a reboot after the error had occurred and hence was unable to Obtain
2. Upgrade the software, GP 9. the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
3. Obtain the log file using the log tool GP 37. 530) to’1’ after completing the procedure.
• If there was a reboot after the error had occurred and hence was unable to Obtain 4. Change any possible mechanical settings for corrective actions or detection conditions
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700- and repeat the operation.
530) to’1’ after completing the procedure.
5. Upgrade the software, GP 9.
4. Change any possible mechanical settings for corrective actions or detection conditions
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
and repeat the operation. according to the operation that was performed when the error occurred.
5. Upgrade the software, GP 9. a. Check the exact occurrence timing during job execution.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error b. Check the job settings from the Panel.
according to the operation that was performed when the error occurred.
c. Collect other information as much as possible to reproduce the error.
a. Check the exact occurrence timing during job execution.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
b. Check the job settings from the Panel.
error has occurred.
c. Collect other information as much as possible to reproduce the error.
8. Contact Service for further instructions.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
8. Contact Service for further instructions.

Status Indicator RAPs 08/2017

016-721 and 016-722, 016-725 2-118 Xerox® VersaLink® B600 Family MFP
016-726 PDL Auto Switch Fail RAP 016-727 Unstorable Document RAP
016-726 Print language auto judgment fail. 016-727 The 0 page condition is detected in the print job mailbox storage.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer fix, then select the decomposer from the UI or with a command. 1. Advise the customer to switch off paper saving, then print the job again.
2. Upgrade the software, GP 9. 2. Upgrade the software, GP 9.
3. Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to Obtain
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure.
4. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
5. Upgrade the software, GP 9.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
8. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-119 016-726, 016-727
016-728 Unsupported TIFF Data RAP 016-729 TIFF Data Size RAP
016-728 Unsupported TIFF data. 016-720 The files to be spooled in the TIFF exceeded the disk capacity.

Procedure Procedure
For information only, no service action necessary. Refer the customer to the User Guide. Perform the steps that follow:
1. Advise the customer refer to the User Guide to correct the valid range.
2. Upgrade the software, GP 9.
3. Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to Obtain
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure.
4. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
5. Upgrade the software, GP 9.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
8. Contact Service for further instructions.

Status Indicator RAPs 08/2017

016-728, 016-729 2-120 Xerox® VersaLink® B600 Family MFP
016-731, 016-732 Invalid Data RAP 016-733 Destination Address Resolution Error RAP
016-731 The TIFF data is broken or discontinued halfway. 016-733 A failure to resolve a P2P address problem (before connection to the server).

016-732 The decomposer detected that the form specified is not registered. Procedure
Perform the steps that follow:
Procedure 1. Advise the customer:
Perform the steps that follow:
a. Check if the destination address has been entered correctly.
1. Advise the customer resend the data or form data.
b. Set a correct DNS server address.
2. Upgrade the software, GP 9.
2. Upgrade the software, GP 9. If the fault persists, perform GP 4.
3. Obtain the log file using the log tool GP 37.
3. If the fault persists, Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to Obtain
• If there was a reboot after the error had occurred and hence was unable to Obtain
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure. 530) to’1’ after completing the procedure.
4. Change any possible mechanical settings for corrective actions or detection conditions 4. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
and repeat the operation.
5. Upgrade the software, GP 9.
5. Upgrade the software, GP 9.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
c. Collect other information as much as possible to reproduce the error.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred. error has occurred.
8. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-121 016-731, 016-732, 016-733
016-735 Updating Job Template RAP 016-741 Download Mode Fail RAP
016-735 The system attempted to output the job template list while the job template was being 016-741 Not able to change into download mode.
updated.
Procedure
Procedure Perform the steps that follow:
Perform the steps that follow: 1. Advise the customer to cancel the download prohibited mode then check that the jobs
1. Advise the customer to perform the operation again after the Job Template update com- have completed before retrying the operation.
pletes. 2. Check that the ‘Communicating’ LED is off.
2. Upgrade the software, GP 9. If the fault persists, perform GP 4. 3. After completing a panel operation, wait for 1 minute or longer before starting the down-
3. If the fault persists, Obtain the log file using the log tool GP 37. load operation.
• If there was a reboot after the error had occurred and hence was unable to Obtain 4. Enter dC131. Set NVM value 700-420 to 0, then retry the operation.
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700- 5. Perform GP 37 to Obtain the logs required for contacting Support for further instruction.
530) to’1’ after completing the procedure.
4. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
5. Upgrade the software, GP 9.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.

Status Indicator RAPs 08/2017

016-735, 016-741 2-122 Xerox® VersaLink® B600 Family MFP
016-742 Download Data Product ID Mismatch RAP 016-743 Device Model/Panel Type Error RAP
016-742 A mismatch in the product ID of download data was detected. 016-743 The supported model in the download data does not match the device model.

Procedure Procedure
Perform the steps that follow: Advise the customer to source a download file that has the same model with the device VerUP
1. Advise the customer to obtain the download data again, then retry the job. then retry the job.
2. Perform GP 37 to obtain the logs required for contacting Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-123 016-742, 016-743
016-744 Download Data CheckSum Error RAP 016-745 Download Data XPJL Fatal Error RAP
016-744 CheckSum error of download data. 016-744 XPJL fatal error during download.

Procedure Procedure
Perform the steps that follow:
1. Ensure that the cable connected to the device is secured correctly, then retry the job.
Procedure
Perform the steps that follow:
1. Advise the customer to obtain the download data again, then retry the job.
2. Switch off, then switch on the machine, GP 4.
3. Perform GP 37 to obtain the logs required for contacting Support for further instruction.

Status Indicator RAPs 08/2017

016-744, 016-745 2-124 Xerox® VersaLink® B600 Family MFP
016-746, 016-751 Unsupported PDF File RAP 016-747 Drawing Annotation Memory RAP
016-746 There was transparency or JBIG2 in a PDF 1.3 file. 016-747 When drawing an annotation image with the copy repeat function specified, there
would be insufficient memory.
016-751 Syntax error, usage of undefined command, parameter error, damaged PDF file, inter-
nal error of the PDF decomposer has occurred during PDF bridge process. Procedure
Perform the steps that follow:
Procedure 1. Advise the customer:
Perform the steps that follow:
a. Increase the annotation image size.
1. Advise the customer print via the driver from Acrobat Reader.
b. Reduce the number of repeat images for the repeat function.
2. Upgrade the software, GP 9.
2. Upgrade the software, GP 9.
3. Obtain the log file using the log tool GP 37.
3. Perform GP 37 to obtain the logs required for contacting Support for further instruction.
• If there was a reboot after the error had occurred and hence was unable to Obtain
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure.
4. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
5. Upgrade the software, GP 9.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
8. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-125 016-746, 016-751, 016-747
016-748, 016-774, 016-775, 016-778, 016-981 HDD Full RAP 016-749 JCL Syntax Error RAP
016-748 HDD full when mailbox is accessed. 016-749 The PJL/XPJL detected a print language that cannot be printed.

016-774 Disk full was detected when opening/writing file for compression type conversion. Procedure
Perform the steps that follow:
016-775 Disk full was detected when opening/writing file for image processing operation.
1. Advise the customer:
016-778 HDD full was detected when opening/writing file for operation. a. Use the printer driver of the machine to print.
b. Not use ContentsBridge to print a PDF file.
016-981 When accessing it, the HDD is detected being full. c. Request the other party to resend the internet FAX document using a print language
that can be printed by the machine.
Procedure 2. Upgrade the software, GP 9.
Perform the steps that follow:
1. Advise the customer:
a. Split the job into pages in order to prevent the full state. Reduce the resolution if pos-
sible.
b. Delete documents that are no longer needed, such as; mailbox documents, fax send
wait documents, secure print documents and delayed print documents.
c. Retrieve each page from the EWS.
2. Enter GP 15 Special Boot Mode, perform the HDD Initialize Mode routine.
3. Perform an on demand image overwrite on the HDD.
4. If the fault persists install a new HDD, PL 18.1 Item 27 (B605/B615) or PL 18.5 Item 27
(B615_Tall) or PL 18.9 Item 27 (B600/B610).
5. Upgrade the software, GP 9.

Status Indicator RAPs 08/2017

016-748, 016-774, 016-775, 016-778, 016-981, 016-749 2-126 Xerox® VersaLink® B600 Family MFP
016-750 Print Job Ticket Description Error RAP 016-752 PDF Short of Memory RAP
016-750 When the customer uses applications such as ‘ContentsBridge2005’, etc. to send 016-752 Insufficient memory was detected during PDF bridge processing.
PDF directly, the machine received the print job ticket that was sent together with the PDF.
However, the print job ticket data has text that is not supported in this machine or print instruc- Procedure
tion that is not supported by the machine.
Perform the steps that follow:
1. Advise the customer:
Procedure
a. Change the print mode. When the print mode is set to High Quality, change the set-
Perform the steps that follow:
ting to Normal. When the print mode is set to Standard, change the setting to High
1. Advise the customer refer to the user Guide. Speed.
2. Upgrade the software, GP 9. b. Print using a driver from Acrobat Reader.
3. Obtain the log file using the log tool GP 37. 2. Upgrade the software, GP 9.
• If there was a reboot after the error had occurred and hence was unable to Obtain 3. Obtain the log file using the log tool GP 37.
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700- • If there was a reboot after the error had occurred and hence was unable to Obtain
530) to’1’ after completing the procedure.
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
4. Change any possible mechanical settings for corrective actions or detection conditions 530) to’1’ after completing the procedure.
and repeat the operation.
4. Change any possible mechanical settings for corrective actions or detection conditions
5. Upgrade the software, GP 9. and repeat the operation.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error 5. Upgrade the software, GP 9.
according to the operation that was performed when the error occurred. 6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
a. Check the exact occurrence timing during job execution. according to the operation that was performed when the error occurred.
b. Check the job settings from the Panel. a. Check the exact occurrence timing during job execution.
c. Collect other information as much as possible to reproduce the error. b. Check the job settings from the Panel.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the c. Collect other information as much as possible to reproduce the error.
error has occurred.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
8. Contact Service for further instructions. error has occurred.
8. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-127 016-750, 016-752
016-753 PDF Password Mismatched RAP 016-755 PDF Print Prohibited RAP
016-753 When processing a PDF file that is protected by a password, the password in the UI 016-755 The system processed a PDF file prohibited for printing.
panel settings and the password specified using XPJL (set in the contents bridge utility) do not
match. Procedure
Perform the steps that follow:
Procedure 1. Advise the customer use Acrobat to clear the print prohibition setting then print the PDF
Perform the steps that follow: file.
1. Advise the customer specify the correct password using the UI or the contents bridge. 2. Upgrade the software, GP 9.
2. Upgrade the software, GP 9. 3. Obtain the log file using the log tool GP 37.
3. Obtain the log file using the log tool GP 37. • If there was a reboot after the error had occurred and hence was unable to Obtain
• If there was a reboot after the error had occurred and hence was unable to Obtain the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700- 530) to’1’ after completing the procedure.
530) to’1’ after completing the procedure. 4. Change any possible mechanical settings for corrective actions or detection conditions
4. Change any possible mechanical settings for corrective actions or detection conditions and repeat the operation.
and repeat the operation. 5. Upgrade the software, GP 9.
5. Upgrade the software, GP 9. 6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error according to the operation that was performed when the error occurred.
according to the operation that was performed when the error occurred. a. Check the exact occurrence timing during job execution.
a. Check the exact occurrence timing during job execution. b. Check the job settings from the Panel.
b. Check the job settings from the Panel. c. Collect other information as much as possible to reproduce the error.
c. Collect other information as much as possible to reproduce the error. 7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the error has occurred.
error has occurred. 8. Contact Service for further instructions.
8. Contact Service for further instructions.

Status Indicator RAPs 08/2017

016-753, 016-755 2-128 Xerox® VersaLink® B600 Family MFP
016-756 Auditron-Prohibit Service RAP 016-757 Auditron Invalid User RAP
016-756 Auditron - Prohibit Service 016-756 The account has not been registered.

016-757 Auditron - Invalid User NOTE: When Xerox Standard Accounting has been enabled, the user account has not been
properly specified in the print job data. Enter user account info correctly, then re-send the print
016-758 Auditron - Disabled Function job.

016-759 Auditron - Reached Limit Procedure

Perform the steps that follow:
Procedure 1. Advise the customer set the correct account, then resubmit the job.
1st Action - Individual Error 2. Upgrade the software, GP 9.
1. 016-756 - Request the Account Administrator for access to use the service.
2. 016-757 - Set the correct account and redo the last operation creating the error.
3. 016-758
a. Set the new function that is allowed for that account and try again.
b. Request the Account Administrator to add the rights.
4. 016-759 - Request the Account Administrator to set the number of copies, etc.
2nd Action - All

1. Upgrade the software, GP 9.

2. Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to Obtain
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure.
3. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
4. Upgrade the software, GP 9.
5. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
6. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
7. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-129 016-756, 016-757
016-758 Auditron Disabled Function RAP 016-759 Auditron Limit Reached RAP
016-758 An illegal account was detected. 016-759 The number of registered users reached the limit.

Procedure Procedure
NOTE: When Xerox Standard Accounting has been enabled, a user account has been submit- NOTE: When Xerox Standard accounting has been enabled, the limit on the maximum number
ted without permission to access this service. of registered users has been reached.

Perform the steps that follow: Perform the steps that follow:
1. Advise the customer: 1. Additional users can be added to the device with expanded storage options. The produc-
a. Set the new function that is allowed for that account then try again. tivity kit increases the maximum amount of users available for this device.
Perform one of the following: 2. Advise the customer delete unnecessary users or combine user accounts.
• Try a different user account. 3. If the fault persists Upgrade the software, GP 9.
• Configure the printer to permit user access to this feature.
• Request that the Accounting Administrator add access rights to the account.
2. If the fault persists Upgrade the software, GP 9.

Status Indicator RAPs 08/2017

016-758, 016-759 2-130 Xerox® VersaLink® B600 Family MFP
016-760 PS Decompose Failure RAP 016-761 FIFO Empty RAP
016-760 An error occurred in decompose processing. 016-761 Image enlargement error (FIFO empty).

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer resend the job. 1. Advise the customer print in the high speed mode. If the fault persists, use print guaran-
2. Upgrade the software, GP 9. teed mode.
3. Obtain the log file using the log tool GP 37. 2. Upgrade the software, GP 9.
• If there was a reboot after the error had occurred and hence was unable to Obtain 3. Obtain the log file using the log tool GP 37.
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700- • If there was a reboot after the error had occurred and hence was unable to Obtain
530) to’1’ after completing the procedure. the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
4. Change any possible mechanical settings for corrective actions or detection conditions 530) to’1’ after completing the procedure.
and repeat the operation. 4. Change any possible mechanical settings for corrective actions or detection conditions
5. Upgrade the software, GP 9. and repeat the operation.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error 5. Upgrade the software, GP 9.
according to the operation that was performed when the error occurred. 6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
a. Check the exact occurrence timing during job execution. according to the operation that was performed when the error occurred.
b. Check the job settings from the Panel. a. Check the exact occurrence timing during job execution.
c. Collect other information as much as possible to reproduce the error. b. Check the job settings from the Panel.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the c. Collect other information as much as possible to reproduce the error.
error has occurred. 7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
8. Contact Service for further instructions. error has occurred.
8. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-131 016-760, 016-761
016-762 Print Language Not Installed RAP 016-764 SMTP Server Connect RAP
016-762 The system requested functions (print language, print utility, etc.) that are not 016-764 The machine failed to connect to the SMTP server.
installed.
Procedure
Procedure Advise the customer:
Perform the steps that follow: 1. Print a configuration report and confirm that the DNS settings are correct.
1. Advise the customer correct then select the decomposer from the UI or with a command. 2. Confirm that the SMTP server settings are correct.
2. Upgrade the software, GP 9. 3. Enter the IP Address of their SMTP server into the machine.
3. Obtain the log file using the log tool GP 37. 4. If the fault persists, refer the customer to the System Administrator Guide to check that the
• If there was a reboot after the error had occurred and hence was unable to Obtain machine is correctly configured.
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure.
4. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
5. Upgrade the software, GP 9.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
8. Contact Service for further instructions.

Status Indicator RAPs 08/2017

016-762, 016-764 2-132 Xerox® VersaLink® B600 Family MFP
016-765, 016-766 SMTP Server Error RAP 016-767 Invalid Email Address RAP
016-765 The SMTP server HDD is full. 016-767 The system detected that the E-mail destination address is incorrect.

016-766 The memory capacity allocated by the SMTP server is exceeded. Procedure
Perform the steps that follow:
Procedure 1. Check the email address is correct and is a valid email address.
Advise the customer:
2. If the fault persists Upgrade the software, GP 9.
1. Request the customer contact the SMTP Server Administrator.
2. Retrieve E-mails in the SMTP Server HD.
3. Check the server capacity.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-133 016-765, 016-766, 016-767
016-768 Invalid Sender Address RAP 016-769 SMTP Server Unsupported DSN RAP
016-768 The SMTP server refused to accept the sender address. 016-769 The SMTP server refused to accept the sender address.

Procedure Procedure
Advise the customer check that the sender address is correct. Advise the customer contact the network administrator for Advise and ensure that the SMTP
server supports DSN.
1. Check the sender address is valid and has been spelled correctly.
2. Check that the correct SMTP authentication settings have been enabled.
3. Check the SMTP user name and password.

Status Indicator RAPs 08/2017

016-768, 016-769 2-134 Xerox® VersaLink® B600 Family MFP
016-770 Direct FAX Function Canceled RAP 016-772 Scan Data Repository Error RAP
016-770 The direct fax function is canceled by NVM. 016-772 An error occurred while recalling the DNS resolution library.

Procedure Procedure
1. Advise the customer release the direct FAX job prohibition (set the target system to 0). Perform the steps that follow:
2. Obtain the job logs (UI, Report, EWS, SSMI applications). 1. Advise the customer set the DNS address. Or, set the scan data repository address using
IP address.
2. Upgrade the software, GP 9.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-135 016-770, 016-772
016-776 Image Conversion Error RAP 016-779 Scan Image Conversion Error RAP
016-776 Error due during image conversion processing by S-formatter. 016-779 An error was detected in the Image conversion library.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer: 1. Advise the customer:
a. If a failure occurred during Salutation/FAX to Email, attempt to retrieve each page a. Repeat the operation.
from the mailbox via the web browser. b. Reduce the scan resolution to 400dpi or less then repeat the operation.
b. For occurrences when the password, or signature is specified by the Digital Certifi- 2. Upgrade the software, GP 9.
cate, perform the steps that follow.
3. Obtain the log file using the log tool GP 37.
• Check the validity of the certificate.
• If there was a reboot after the error had occurred and hence was unable to Obtain
• Set the correct date and time of the device. the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
c. When scanning is done with the TWAIN driver, change the file format to JFIF, single- 530) to’1’ after completing the procedure.
page TIFF. 4. Change any possible mechanical settings for corrective actions or detection conditions
d. Switch off FIPS mode, or remove PDF encryption setting in the instructions docu- and repeat the operation.
ment. 5. Upgrade the software, GP 9.
e. Set to Single File for Each Page, or set the Image Format setting to Drawing Object. 6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
2. Upgrade the software, GP 9. according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
8. Contact Service for further instructions.

Status Indicator RAPs 08/2017

016-776, 016-779 2-136 Xerox® VersaLink® B600 Family MFP
016-781 Server Connect Error RAP 016-786 HDD Full Scan Write Error RAP
016-781 SMTP server not found. 016-786 When performing the scan function, files cannot be written in the HDD.

Procedure Procedure
Perform the steps that follow: WARNING
1. Advise the customer: Ensure that the electricity to the machine is switched off while performing tasks that do
a. Correctly set the device TCP/IP, IP address, subnet mask and gateway. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
b. Check that the SMTP server, IP address or hostname and port number are correct. death or injury. Moving parts can cause injury.
c. Check network connectivity to the printer from the server, and from the printer to the Perform the steps that follow:
server. 1. Switch off, then switch on the machine, GP 4.
d. Check whether characters other than ASCII are set for the host name of the device. 2. Ensure all paper trays are loaded.
Set the host name of the device to ASCII characters. 3. If this occurs when sending email, Advise the customer:
2. If the fault persists Upgrade the software, GP 9. – Reduce the resolution then resend it.
– Reduce the size then resend it.
– Reduce the number of pages and separate the job into several batches when send-
ing.
– Set the output color to Black then resend it.
4. If the fault persists, perform the steps that follow:
a. Upgrade the software, GP 9.
b. Ensure that all connectors on the ESS PWB and the HDD and all surface mounted
modules are fully seated.
c. Enter GP 15 Special Boot Mode, perform the HDD Initialize Mode routine.
d. If the fault persists, install new components as necessary:
i. HDD, PL 18.1 Item 27 (B605/B615) or PL 18.5 Item 27 (B615_Tall) or PL 18.9
Item 27 (B600/B610).
ii. ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL
18.9 Item 5 (B600/B610).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-137 016-781, 016-786
016-790 Email Fragment Over RAP 016-792 Specified Job Not Found RAP
016-790 Email fragment quantity is over spec. 016-792 An error was detected in the Image conversion library.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer: 1. Advise the customer repeat the operation.
a. Reduce resolution (image to send quality), then resend the job. 2. Upgrade the software, GP 9.
b. Reduce magnification, then resend the job. 3. Obtain the log file using the log tool GP 37.
c. Increase the maximum fragment quantity. • If there was a reboot after the error had occurred and hence was unable to Obtain
2. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
error has occurred. 530) to’1’ after completing the procedure.
3. Contact Service for further instructions. 4. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
5. Upgrade the software, GP 9.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
8. Contact Service for further instructions.

Status Indicator RAPs 08/2017

016-790, 016-792 2-138 Xerox® VersaLink® B600 Family MFP
016-794 Media Not Inserted RAP 016-795 Media Reader Format Error RAP
016-794 Media not inserted. 016-795 The MediaLib detected this error while performing the operation that requires access
to media.
Procedure
Perform the steps that follow: Procedure
1. Advise the customer check that the media is inserted. Perform the steps that follow:
2. Upgrade the software, GP 9. 1. Advise the customer check the media content from the PC. Check the file format/directory
in the media and the selected mode (Digital Camera Print/Document Print), then reset the
3. Obtain the log file using the log tool GP 37.
settings.
• If there was a reboot after the error had occurred and hence was unable to Obtain
2. Upgrade the software, GP 9.
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure. 3. Obtain the log file using the log tool GP 37.
4. Change any possible mechanical settings for corrective actions or detection conditions • If there was a reboot after the error had occurred and hence was unable to Obtain
and repeat the operation. the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure.
5. Upgrade the software, GP 9.
4. Change any possible mechanical settings for corrective actions or detection conditions
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
and repeat the operation.
according to the operation that was performed when the error occurred.
5. Upgrade the software, GP 9.
a. Check the exact occurrence timing during job execution.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
b. Check the job settings from the Panel.
according to the operation that was performed when the error occurred.
c. Collect other information as much as possible to reproduce the error.
a. Check the exact occurrence timing during job execution.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred. b. Check the job settings from the Panel.
8. Contact Service for further instructions. c. Collect other information as much as possible to reproduce the error.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
8. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-139 016-794, 016-795
016-796 Document Insert Operation Error RAP 016-797 Image File Read Error RAP
016-796 The MediaLib detected this error while performing the operation that requires access 016-797 The MediaLib detected this error while performing the operation that requires access
to Media. to media.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer check the me dis content from the PC. Check whether the print file 1. Advise the customer check the me dis content from the PC. Check whether the print file
attribute data is displayed on the PC, then reset the settings. images are displayed on the PC, then reset the settings.
2. Upgrade the software, GP 9. 2. Upgrade the software, GP 9.
3. Obtain the log file using the log tool GP 37. 3. Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to Obtain • If there was a reboot after the error had occurred and hence was unable to Obtain
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700- the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure. 530) to’1’ after completing the procedure.
4. Change any possible mechanical settings for corrective actions or detection conditions 4. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation. and repeat the operation.
5. Upgrade the software, GP 9. 5. Upgrade the software, GP 9.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error 6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred. according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution. a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel. b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error. c. Collect other information as much as possible to reproduce the error.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the 7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred. error has occurred.
8. Contact Service for further instructions. 8. Contact Service for further instructions.

Status Indicator RAPs 08/2017

016-796, 016-797 2-140 Xerox® VersaLink® B600 Family MFP
016-799 PLW Print Instruction Fail RAP 016-910, 016-911 Required Resource Not Ready RAP
016-799 The specified print parameter is abnormal. 016-910 The paper requested by the selected print parameters are not installed.

Procedure 016-911 The paper requested by the print specification is not loaded or different sizes and/or
types of paper switching are requested from the same tray.
Perform the steps that follow:
1. Advise the customer repeat the operation.
Procedure
2. Upgrade the software, GP 9.
Perform the steps that follow:
3. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
1. Advise the customer correctly load paper.
error has occurred.
2. Upgrade the software, GP 9.
4. Contact Service for further instructions.
3. Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to Obtain
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure.
4. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
5. Upgrade the software, GP 9.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
8. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-141 016-799, 016-910, 016-911
016-917 to 016-919 Toner Y/M/C Life End RAP 016-940 to 016-949 Incorrect Job Settings RAP
016-917 Job Held by Toner Y Life End (Operation). 016-920 The paper specified for printing cannot be detected.

016-918 Job Held by Toner M Life End (Operation) 016-940 Different size settings for side 1 and side 2 were detected after the job had started
with 2-Sided Print specified.
016-919 Job Held by Toner C Life End (Operation)
016-941 Mixed size/direction set for the page with images was detected after the job had
Procedure started with Booklet specified.
Perform the steps that follow:
016-942 Different size settings for side 1 and side 2 were detected after the pages with 2-Sided
1. Install a new TONER CARTRIDGE(Y/M/C) as the error requires. Print specified had been deleted.
2. Upgrade the software, GP 9.
3. Obtain the log file using the log tool GP 37. 016-943 Different size settings for side 1 and side 2 were detected after the document and sep-
• If there was a reboot after the error had occurred and hence was unable to Obtain arators had been inserted for the pages with 2-Sided Print specified.
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure. 016-944 The document collate setting for the pages including the cover with images or the doc-
ument with separators with Document Attachment specified was detected.
4. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
016-945 The documents that do not support 2-Sided Print has been inserted for the pages for
5. Upgrade the software, GP 9. 2-Sided Print.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred. 016-946 A document or separator has been inserted between Cover pages or Separator
a. Check the exact occurrence timing during job execution. pages.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error. 016-947 The system detected that no tray is loaded with paper for Auto Paper Selection after
the job for which the paper for APS (Auto Paper Selection) was selected or APS was set has
7. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
started.
error has occurred.
8. Contact Service for further instructions. 016-948 The covers with images, separators, or blank pages were detected after the job had
started with Booklet specified.

016-949 The document with a different size/orientation from the operated page was tried to be
inserted for the job with Attachment specified.

Procedure
Perform the steps that follow:
1. Advise the customer re-submit the job with the correct settings.

Status Indicator RAPs 08/2017

016-917 to 016-919, 016-940 to 016-949 2-142 Xerox® VersaLink® B600 Family MFP
016-982 HDD Access Error 2 RAP 016-983 Image Log HDD Full RAP
016-982 HDD was determined to be full due to collate, stored or interrupted jobs. 016-983 With the system data level of ensuring log image creation set to High, the log image
storage area on the disk becomes full (during processing a copy/scan job).
Procedure
Perform the steps that follow: Procedure
1. Advise the customer: Advise the customer:
a. Process or delete the jobs (documents) stored in the same HDD partition, then 1. Cancel the job.
repeat the operation. 2. Re-run the job.
b. If step A does not resolve the problem, expand the HDD partition size of the relevant 3. Delete unnecessary documents saved in the device or change the level of ensuring cre-
service. ation (to Low).
2. If the fault persists, perform the steps that follow:
a. Upgrade the software, GP 9.
b. Ensure that all connectors on the ESS PWB and the HDD and all surface mounted
modules are fully seated.
c. the error persists, perform GP 15, Special Boot Modes and the procedure Initialize
HDD Mode.
d. If the fault persists, install new components as necessary:
i. HDD, PL 18.1 Item 27 (B605/B615) or PL 18.5 Item 27 (B615_Tall) or PL 18.9
Item 27 (B600/B610).
ii. ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL
18.9 Item 5 (B600/B610).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-143 016-982, 016-983
016-985 Scan to Email Data Size RAP 017-500 Job Limit Illegal Response RAP
016-985 Scan to email data size exceeded. 017-500 Invalid response from job limit server.

Procedure Procedure
Perform the steps that follow: Advise the customer:
1. Have the customer reduce the number of documents, reduce the resolution, or increase 1. Check the job parameter settings, then re-run the job.
the compression ratio if the job is multi-value scan. 2. Check the response packet from the job limit server.
2. If the fault persists, upgrade the software, GP 9. 3. Upgrade the software, GP 9.
4. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
5. Contact Service for further instructions.

Status Indicator RAPs 08/2017

016-985, 017-500 2-144 Xerox® VersaLink® B600 Family MFP
017-501 Multiple Permission Restrictions RAP 017-503 Password Over Maximum RAP
017-501 A print rights violation has occurred. 017-503 Password has exceeded maximum number of digits.

Procedure Procedure
Advise the customer change the user privileges. 1. Advise the customer lower the number of password digits.
2. Upgrade the software, GP 9.
3. Switch off, then switch on the machine, GP 4, obtain logs, GP 37, immediately after the
error has occurred.
4. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-145 017-501, 017-503
017-504, 017-505, 017-506 JobLimit Server Connection Fail 017-507 Disabled Direct Print RAP
RAP 017-507 Job History
017-504 JobLimit Server Connection Fail (LUI)
Procedure
017-505 JobLimit Server Connection Fail Change the system data that disables the printing without load to Not disable (0).

017-506 JobLimit Rejected by Remote Server

Procedure
Advise the customer verify the network status and the operating status of JobLimit Server.

Status Indicator RAPs 08/2017

017-504, 017-505, 017-507 2-146 Xerox® VersaLink® B600 Family MFP
017-713 Start TLS Unsupported Fail RAP 017-714 SMTP Over SSL Fail RAP
017-713 Start TLS unsupported fail. 017-714 SSL communication failure with SMTP server.

Procedure Procedure
1. Advise the customer change the SSL operation mode setting to other than STARTTLS Perform the steps that follow:
mode. 1. Switch off, then switch on the machine, GP 4, obtain logs, GP 37, immediately after the
2. Upgrade the software, GP 9. error has occurred.
3. Switch off, then switch on the machine, GP 4, obtain logs, GP 37, immediately after the 2. Check the following:
error has occurred. • If the fault occurred in TLS Mode it may be due to an incorrect port number. Check
4. Contact Service for further instructions. the Port Number settings of the SMTP Server.
• Confirm that the SSL or TLS encryption type matches the appropriate port the cus-
tomer selected.
3. Upgrade the software, GP 9.
4. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-147 017-713, 017-714
017-715 SSL Certificate Fail RAP 017-716 to 017-718 SSL Certificate (SMTP) Fail RAP
017-715 An SSL Server Authentication Error has occurred because there is something wrong 017-716 The validity period of the server certificate has not started.
in the Server Certificate Data.
017-717 The validity period of the server certificate has expired.
Procedure
017-718 The server name does not match the server address of the server certificate.
1. Advise the customer register the root certificate of the SMTP server SSL certificate in the
machine.
2. Upgrade the software, GP 9.
Procedure
3. Switch off, then switch on the machine, GP 4, obtain logs, GP 37, immediately after the Advise the customer:
error has occurred. 1. Check that the SMTP server clock and machine clock are correct.
4. Contact Service for further instructions. 2. Check the validity period of the SMTP server certificate.
3. Check that the server name that are registered in the SMTP server certificate and the
server address are correct.
4. If the clocks are correct, change the SMTP server SSL certificate to one that is valid.
5. Upgrade the software, GP 9.
6. Switch off, then switch on the machine, GP 4, obtain logs, GP 37, immediately after the
error has occurred.
7. Contact Service for further instructions.

NOTE: This problem can also be fixed by switching off the machines SSL Server Verifica-
tion setting. This will render the machine unable to guarantee the authenticity of the
SMTP server that it is connecting to.

Status Indicator RAPs 08/2017

017-715, 017-716 to 017-718 2-148 Xerox® VersaLink® B600 Family MFP
017-719 SMTP Over SSL Internal Fail RAP 017-720, 017-721 PJL Command Fail RAP
017-719 Internal software error has occurred during SMTP over SSL process. 017-720 Contract type value is incorrect.

Procedure 017-721 Geographic region value is incorrect.

Perform the steps that follow:
1. Advise the customer repeat the operation.
Procedure
Advise the customer correct the contract type or geographic region value specified by PJL
2. Upgrade the software, GP 9.
command, then try again.
3. Switch off, then switch on the machine, GP 4, obtain logs, GP 37,immediately after the
error has occurred.
4. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-149 017-719, 017-720, 017-721
017-722 Total Impressions Over Fail RAP 017-723 DocuWorks Unsupported Character Fail RAP
017-722 The total impressions of billing meter in the data for PJL diag is 9,999,900 or more. 017-723 When the DocuWorks decomposer is working, it detected some text that cannot be
output is in use.
Procedure
Advise the customer perform the operation when the value of total impressions is between 0 Procedure
and 9,999,900. Perform the steps that follow:
1. Advise the customer print from the DocuWorks viewer using the print driver (ART-EX,
PCL, etc.).
2. If the fault persists, reload the software, GP 9.

Status Indicator RAPs 08/2017

017-722, 017-723 2-150 Xerox® VersaLink® B600 Family MFP
017-725 Forced Annotation Syntax Fail RAP 017-728 Scan Job-Flow Document Fail RAP
017-725 Syntax error in Forced Annotation instructions is detected. 017-728 Syntax error in Forced Annotation instructions is detected.

Procedure Primary Causes

Perform the steps that follow: 1. MS Word or MS Excel is specified as the output format in the instructions, but the target
1. Advise the customer check the driver settings. document for processing does not possess the conditions required for format processing.
2. Obtain the log file using the log tool GP 37. 2. Extension Scanner Kit not installed (Scan To Office Selection Service not enabled).
• If there was a reboot after the error had occurred and hence was unable to Obtain
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700- Procedure
530) to’1’ after completing the procedure. Perform the steps that follow:
3. Change any possible mechanical settings for corrective actions or detection conditions 1. Advise the customer Change output format to other than MS Word or MS Excel.
and repeat the operation.
• Start Job Flow Service after satisfying all conditions below.
4. Upgrade the software, GP 9.
• The document for processing is a Scan document.
5. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
• The document for processing is full color.
according to the operation that was performed when the error occurred.
• Size of the document for processing is 50mmx50mm or more, 297mmx432mm or
a. Check the exact occurrence timing during job execution. less.
b. Check the job settings from the Panel. • Color space of the document for processing is standard color space.
c. Collect other information as much as possible to reproduce the error. • Resolution of the document for processing is 300dpi.
6. Switch off, then switch on the machine, GP 4, obtain logs, GP 37, immediately after the • Magnification of the of the document for processing is 100%.
error has occurred.
2. Verify the Extension Scanner Kit Position.
7. Contact Service for further instructions.
3. Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to Obtain
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure.
4. If possible, Switch off, then switch on the machine, GP 4, obtain logs, GP 37,immediately
after the error has occurred.
5. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-151 017-725, 017-728
017-729 Temporary Error in PDL Transfer RAP 017-730 Network Error in PDL Transfer RAP
017-729 Temporary inability to send due to maximum jobs exceeded at the destination device, 017-730 Network occurred during PDL data transfer.
or spool area of print data full, etc.
Procedure
Procedure Advise the customer:
Advise the customer: 1. Check the connection of the network cable.
1. Set the spooling of the print data at the destination device to hard disk. 2. Check the destination device is powered on.
2. Change spooling setting to Spool to Hard Disk. 3. Check that the IPP port of the destination device is enabled.
4. Switch off, then switch on the machine, GP 4, obtain logs GP 37, immediately after the
error has occurred.
5. Contact Service for further instructions.

Status Indicator RAPs 08/2017

017-729, 017-730 2-152 Xerox® VersaLink® B600 Family MFP
017-731 POP Server Not Connected RAP 017-732 Offline Error in PDL Transfer RAP
017-731 Failed to connect to the POP server. 017-732 Unable to send because destination printer is offline.

Procedure Procedure
Perform the steps that follow: 1. Advise the customer disable the offline status of the destination device.
1. Advise the customer check that network communication between the POP server and the 2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
machine is available: error has occurred.
a. Check that the POP server IP address that is set in the device is correct. 3. Contact Service for further instructions.
b. Check the connection of network cables.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37, immediately after the
error has occurred.
3. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-153 017-731, 017-732
017-733 Internal Error in PDL Transfer RAP 017-734 IPP Data Error RAP
017-733 Unable to send because destination printer is offline. 017-734 Syntax error, usage of undefined command, parameter error, damage of the file, or
internal error of the decomposer has occurred during the decomposer process of a direct print
Procedure job that used IPP in its network protocol.
1. Advise the customer repeat the operation.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,i mediately after the error
Procedure
has occurred. Perform the steps that follow:
3. Contact Service for further instructions. 1. Advise the customer print by using a different print method (printer driver or utility other
than print from IPP) that is supported by the device.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,i mediately after the error
has occurred.
3. Contact Service for further instructions.

Status Indicator RAPs 08/2017

017-733, 017-734 2-154 Xerox® VersaLink® B600 Family MFP
017-735 Unauthorized Auditron User RAP 017-737, 017-738, 017-746 Out of Memory Fail RAP
017-735 Unauthorized user is detected. 017-737 Custom Transfer Out Of Memory Fail.

Procedure 017-738 Custom Transfer JVM Internal Fail.

Perform the steps that follow:
017-746 Custom transfer plug-in local disk malfunction.
1. Advise the customer get permission to use the device from the account administrator.
2. If the fault persists, reload the software, GP 9. Procedure
Advise the customer:
1. Deactivate or delete all unnecessary plug-ins.
2. Switch off and switch on the machine. GP 4
3. From special boot menu, perform dC330, HDD initialize.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-155 017-735, 017-737, 017-738, 017-746
017-739, 017-740 Transfer Service Not Available RAP 017-741 Custom Transfer Invalid Plug-In RAP
017-739 Custom transfer XCP not activated error. 017-741 The instruction that was specified by the instruction set to the plug-in and the feature
provided by the plug-in (API) are mismatched when the custom transfer job is in progress.
017-740 Custom transfer plug-in not activated error.
Procedure
Procedure Advise the customer:
Advise the customer: 1. Upgrade the embedded plug-in feature (install the latest version).
1. Enable the embedded plug-in feature. 017-739 2. Check the contents of the instruction set that is being used. If the instruction set was gen-
a. For UI Panel: erated by a custom service, revise the custom service contents.
b. Login as System Administrator
c. Select the (System Settings) tab -> (Common Service Settings) -> (Plugin Settings),
set (Embedded Plugins) to (Enabled) and Switch off and switch on the machine GP
4.
d. For EWS:
e. Login as System Administrator
f. Select (Properties) tab, (Security) -> (Plug-in Settings) - > (Plug-in Settings), enable
(Plug-in Settings) and Switch off and switch on the machine GP 4.
2. Input the software key for the customization kit.
3. Enable the embedded plug-in feature. 017-740
a. For UI Panel: N/A
b. For EWS:
c. Login as System Administrator.
d. Select (Properties) tab, (Security) -> (Plugin Settings) -> (List of Embedded Plug-
ins), register the custom transfer plug-in and switch off and switch on the machine.
GP 4.

Status Indicator RAPs 08/2017

017-739, 017-740, 017-741 2-156 Xerox® VersaLink® B600 Family MFP
017-742 to 017-744 Custom Transfer Plug-In Connection 017-747 Custom Transfer Plug-In Connection Timeout RAP
RAP 017-747 Custom transfer plug-in communication timed out error.
017-742 Custom transfer plug-in server connection error.
Procedure
017-743 Custom transfer plug-in authentication error. Advise the customer:
1. Wait a while, then re-run the job.
017-744 Custom transfer plug-in server access error.
2. If the situation does not improve, consult with the Network Administrator.

Procedure
Advise the customer:
1. Check whether the transfer destination server, etc. and the machine are able to communi-
cate via the network.
2. Check whether it is possible to log in to the transfer destination server, etc. by using the
specified user name and password.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-157 017-742 to 017-744, 017-747
017-748 Custom Transfer Plug-In Invalid Device RAP 017-749 Custom Transfer Plug-In XML Fail RAP
017-748 Custom transfer plug-in invalid device settings data error. 017-749 When extracting the custom transfer parameter from XML file, the Obtaining of the
parameter has failed, the parameter format is inconsistent, or the parameter value cannot be
Procedure processed due to wrong grammar.
Advise the customer check the device settings required for file transfer.
Procedure
Advise the customer check the contents of the instruction set that is being used. If the instruc-
tion set was generated by a custom service, revise the custom service contents.

Status Indicator RAPs 08/2017

017-748, 017-749 2-158 Xerox® VersaLink® B600 Family MFP
017-750 Custom Transfer Plug-In Internal Fail RAP 017-751 Custom Transfer Plug-In Other Fail RAP
017-750 An internal logic error was detected in the custom transfer plug-in. 017-751 An error specific to the custom transfer plug-in was detected.

Procedure Procedure
Perform the steps that follow: Advise the customer refer to the error details in the job undelivered transmission report, then
1. Switch off, then switch on the machine, GP 4. take appropriate action.
2. Advise the customer revise the custom transfer plug-in and then reinstall it.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-159 017-750, 017-751
017-755 Software Download Via Network Fail RAP 017-759 Download Data Inspection Error RAP
017-755 A software download via the network was performed when the software download via 017-759 Electronic signature verification error of download data.
network set as prohibited.
Procedure
Procedure 1. Advise the customer re-Obtain the download data then perform the operation again.
Perform the steps that follow: 2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
1. Either set the software download via network to allowed or perform the software download error has occurred.
using a USB. 3. Contact Service for further instructions.
2. Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to Obtain
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure.
3. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
4. Upgrade the software, GP 9.
5. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
6. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
7. Contact Service for further instructions.

Status Indicator RAPs 08/2017

017-755, 017-759 2-160 Xerox® VersaLink® B600 Family MFP
017-760, 017-766 POP Over SSL Fail RAP 017-761, 017-767 SSL Server Cert Untrusted (POP) RAP
017-760 SSL communication failure with POP server. 017-761 An SSL server authentication error has occurred as there is something wrong in the
server certificate data.
017-766 SSL communication failure with POP Server.
017-767 An SSL server authentication error has occurred as there is something wrong in the
Procedure server certificate data.
Perform the steps that follow:
1. If this had occurred in TSL mode, it may be due to different port number. Advise the cus-
Procedure
tomer check the port number settings of the POP server. 1. The machine is unable to trust the SSL certificate of the POP server. Advise the customer
register the root certificate of the POP server SSL certificate in the machine.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred. 2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
3. Contact Service for further instructions.
3. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-161 017-760, 017-766, 017-761, 017-767
017-762, 763, 764, 768, 769, 770 SSL Certificate (POP) Fail 017-765, 017-771 POP Over SSL Internal Fail RAP
RAP 017-765 Software internal error has occurred when POP over SSL process is in progress.
017-762 The validity period of the server certificate has not started yet.
017-771 Software internal error has occurred when POP over SSL process is in progress.
017-763 The validity period of the server certificate has expired.
Procedure
017-764 The server name does not match the server address of the server certificate. 1. Advise the customer to repeat the operation.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
017-768 The validity period of the Server Certificate has not started yet. error has occurred.
3. Contact Service for further instructions.
017-769 The validity period of the server certificate has expired.

017-770 The server name does not match the server address of the server certificate.

Procedure
Advise the customer:
1. Check that the clock of the POP server and the machine are correct. If the clock is correct,
change the POP server SSL certificate to one that is valid.
2. Check the validity period settings of the POP server certificate.
3. Check that the server name that are registered in the POP server certificate and the
server address are correct.
4. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
5. Contact Service for further instructions.

NOTE: This fault can also be fixed by switching off the machines SSL Server Verification
setting. This will render the machine unable to guarantee the authenticity of the POP
server that it is connecting to.

Status Indicator RAPs 08/2017

017-762, 763, 764, 768, 769, 770, 017-765, 017-771 2-162 Xerox® VersaLink® B600 Family MFP
017-772 Scan All Blank Page Fail RAP 017-773 Netlog Task Error RAP
017-772 It was detected that all the pages are blank. 017-773 Detected fatal error during Netlog operation.

Procedure Procedure
Advise the customer: Advise the customer check the setting related to the Netlog function.
1. Darken the density during scan.
2. Turn off the blank suppression instruction.
3. Adjust the following settings.
a. 840-223: Blank Page Detection Formatter Control Parameter:
• Lower the File Size Based Blank Paper Detection Level.
b. 840-224: Blank Page Detection Formatter Control Parameter:
• Lower the Black Dot Count Based Blank Paper Detection Level.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-163 017-772, 017-773
017-774 Message Lost Error RAP 017-775 Network API Error RAP
017-774 Message discard error. 017-775 Sending message was discarded due to sending API error.

Procedure Procedure
For information only, no service action necessary. Advise the customer check if there is any issues on the network route to the Syslog server.

Status Indicator RAPs 08/2017

017-774, 017-775 2-164 Xerox® VersaLink® B600 Family MFP
017-776, 017-777 Syslog Server Error RAP 017-778 Queue Error RAP
017-776 The sending message was discarded because the server sent an invalid response or 017-778 The sending queue became full due to no IP address being set or assigned, and dis-
did not respond. carded the message sending.

017-777 The sending queue became full and discarded the message sending request. Procedure
Advise the customer check if the IP address of the machine is set.
Procedure
Advise the customer check the status of the Syslog server, address value of the Syslog that is
set to the device, whether there is an issue in the network route between the device and the
Syslog server, or a network cable failure.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-165 017-776, 017-777, 017-778
017-779 Link Error RAP 017-780 Held Job Timeout RAP
017-779 Detected unplugged network cable on the device side. 017-780 Auto delete due to the timeout of held Job that has been overtaken.

Procedure Procedure
Check the connection state of the network cable. Perform the steps that follow:
1. Advise the customer disable the auto delete setting or change the timer setting (1-7200
minutes) to an appropriate value.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
3. Contact Service for further instructions.

Status Indicator RAPs 08/2017

017-779, 017-780 2-166 Xerox® VersaLink® B600 Family MFP
017-782, 784, 85, 786 Custom Image Processing Plug-In 017-783 Custom Image Processing Memory RAP
RAP 017-783 The operation was unable to continue due to the memory shortage of the image pro-
cessing module that is executed in the controller.
017-782 Detected mismatch of the version of image processing module.

017-784 Custom image processing XML error. Procedure

Perform the steps that follow:
017-785 Detected an error that is custom image processing plug-in specific. 1. Advise the customer take any one of the actions that follow:
a. Lower the resolution.
017-786 Image processing error of custom image processing plug-in.
b. Change the output color to black & white.
Procedure 2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
Perform the steps that follow:
3. Contact Service for further instructions.
1. Advise the customer reinstall after correcting the custom image processing plug-in.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
3. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-167 017-782, 784, 85, 786, 017-783
017-787 Google Cloud Print Data Error RAP 017-789 Job Limit Estimation Logic Fail RAP
017-787 Syntax error, undefined command, parameter error, file corruption, decomposer inter- 017-789 During job limit estimate acquisition, a logic error was detected in the
nal error occurred when the decomposer is processing at the Google Cloud Print processing ComlDvm_GetEstimation.
path.
Procedure
Procedure 1. Advise the customer check the job settings, then re-run the job.
Perform the steps that follow: 2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
1. Try the following: error has occurred.
• Advise the customer try to send the print job again. 3. Contact Service for further instructions.
• Advise the customer confirm try sending a different file/print job.
• Advise the customer use a different print method supported by the machine (print
driver, utility other than Google Cloud Print).
2. Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to Obtain
the log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-
530) to’1’ after completing the procedure.
3. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
4. Upgrade the software, GP 9.
5. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
6. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
7. Contact Service for further instructions.

Status Indicator RAPs 08/2017

017-787, 017-789 2-168 Xerox® VersaLink® B600 Family MFP
017-790 to 017-799 Print Permission RAP 018-400 IPSEC Configuration Mismatch RAP
017-790 Color print made in a time zone that is prohibited. 018-400 IPSEC error (setting mismatch).

017-791 Print made in a time zone that is prohibited. Procedure

Advise the customer clear the IPSEC setting mismatch and re-enable the IPSEC.
017-792 Printing performed despite being prohibited.
NOTE: Mismatched IPSEC settings occur when the password is not set because the authenti-
017-793 Color printing performed despite being prohibited.
cation method is set to pre-shared key, or when IPSEC certificate is not set because the
authentication method is set to digital signature.
017-794 Print made from a prohibited application.

017-795 Color print made from a prohibited application.

017-796 Single sided print made from a prohibited application.

017-797 Print made from a paper tray that is prohibited.

017-798 Job type print made that is prohibited.

017-799 Single sided print made despite being prohibited.

Procedure
Advise the customer set the permissions as required.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-169 017-790 to 017-799, 018-400
018-405 User Account Disabled RAP 018-406 Setting Status of IP Address (IPv4) RAP
018-405 User account disabled error. 018-406 Setting state of the same IP address (IPv4).

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Request the customer that there is a check mark at Account Invalid for the relevant user in 1. Advise the customer try the following:
the active directory of the LDAP authentication destination server. The server has been • Change the setting to a different IP address
set to prohibit access from the relevant user.
• Change the IP address to DHCP
2. Advise the customer consult with the Server Administrator.
2. Verify, in the client environment:
a. The client service will not aggregate information from the remote environment, or,
b. Even if information is aggregated, there is no possibility of multiple billing, allowing
setting of the same IP address by the following C/L.
• 701-644:TCP/IP information: Setting state of the same IP address(IPv4).

Status Indicator RAPs 08/2017

018-405, 018-406 2-170 Xerox® VersaLink® B600 Family MFP
018-407 Setting Status of IP Address (IPv6) RAP 018-408, 018-429, 018-430 Duplicate IP address IPv4 (wifi)
018-407 Setting state of the same IP address (IPv6). RAP
018-408 The same IP address device as the IPv4 address of this machine exists on the net-
Procedure work in the network environment where the Ether 2 side is connected.
Perform the following:
1. Advise the customer change the setting to a different IP address. Either that or allow the 018-429 Duplicate IP address IPv4 (wifi) - There is a device on the network with the same IP
same IP address setting. address as the machine's IPv4 address in the network environment that wifi is connected to.
2. If the fault persists Advise the customer try switching the DHCPv6 configuration to be
directed by Router and disable the manual address. 018-430 Duplicate IP address IPv4 (wifi Direct) - There is a device on the network with the
same IP address as the machine's IPv4 address in the network environment that wifi Direct is
connected to.

Procedure
Perform the steps that follow:
1. Change the machine's IPv4 address or the IPv4 address of the device on the network.
2. If the fault persists,
a. For a manual address setting, check if the IP address set by the customer is being
used somewhere else.
b. For BOOTP and DHCP settings, check with the customer regarding the configuration
of the servers.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-171 018-407, 018-408, 018-429, 018-430
018-409, 412, 413 Duplicate IPv6 Address 1 RAP 018-410, 018-411 Dynamic DNS Update Failure RAP
018-409 The same IP address device as the IPv6 of this machine exists on the network in the 018-410 For Ethernet 2, failed to update the IPv4 address and host name to the DNS server.
network environment where the Ether 2 is connected.
018-411 For Ethernet 2, failed to update the IPv6 address and host name to the DNS server.
018-412 The same IP address device as the state-less auto setting address 2 of this machine
exists on the network in the network environment where Ether 2 is connected. Procedure
Perform the steps that follow:
018-413 The same IP address device as the IPv6 state-less auto setting address 3 of this
1. Advise the customer:
machine exists on the network in the network environment where the Ether 2 is connected.
a. Check if the DNS server address is correctly set to the device.
Procedure b. Check if the DNS server is set so that the dynamic DNS can be operated.
Perform the steps that follow: 2. Contact Service for further instructions.
1. Advise the customer:
a. Change the IPv6 address of the network upper apparatus that is duplicated to
resolve the IP address duplication.
b. Check if the IP address that was set in state-less address auto setting is not used in
other places.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
3. Contact Service for further instructions.

Status Indicator RAPs 08/2017

018-409, 412, 413, 018-410, 018-411 2-172 Xerox® VersaLink® B600 Family MFP
018-414 Duplicate IPv6 Address 2 RAP 018-415 Duplicate IPv6 Address 3 RAP
018-414 The IPv6 manual setting address that was set in this machine in a network environ- 018-415 The same IP address device as the IPv6 manual setting address of this machine
ment connected to Ether 2 is invalid. exists on the network in the network environment where the Ether 2 is connected.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer: 1. Advise the customer:
a. Change the IPv6 manual setting address of this machine to the IPv6 address that a. Change the IPv6 manual setting address of this machine or the IPv6 address of the
can be used in the machine address. network upper apparatus.
b. Check if the IPv6 address that was automatically set as manual address is a valid b. Check if the IPv6 address that was automatically set as manual address is a valid
address. address.
2. Contact Service for further instructions. 2. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-173 018-414, 018-415
018-416 Duplicate IPv6 Address 4 RAP 018-424 WLAN WPA-Enterprise Certificate Empty Failure
018-416 The same IP address device as the IPv6 link local address of this machine exists on RAP
the network in the network environment where Ether 2 is connected.
018-424 A wireless WPA-Enterprise authentication root certificate or client certificate is not
stored in the machine.
Procedure
Perform the steps that follow: Procedure
1. Advise the customer: Perform the steps that follow:
a. Change the IPv6 address of the network upper apparatus that is duplicated to 1. Store a root certificate or client certificate in the machine that will be used in wireless
resolve the IP address duplication. WPA-Enterprise authentication.
b. Check if the IPv6 address that was automatically set as link local address is not used 2. If a WPA-Enterprise authentication root certificate or client certificate cannot be obtained,
in other places. use a type of wireless security other than WPA-Enterprise.
2. Contact Service for further instructions.

Status Indicator RAPs 08/2017

018-416, 018-424 2-174 Xerox® VersaLink® B600 Family MFP
018-425 WLAN WPA-Enterprise Certificate Unavailability 018-426 WLAN WPA-Enterprise server certificate failure
Failure RAP 018-426 An irregularity was detected in the server certificate that was received during wireless
WPA-Enterprise authentication execution. This includes when the server certificate cannot be
018-425 The WPA-Enterprise authentication root certificate or client certificate cannot be used.
referenced.
Procedure
Procedure
Perform the steps that follow:
Perform the steps that follow:
1. Reconfigure the root certificate or client certificate in the machine that will be used in wire-
1. Check if the server certificate is within the expiration date and that the certificate type and
less WPA-Enterprise authentication.
signature algorithm are supported. Use an appropriate certificate.
2. If a WPA-Enterprise authentication root certificate or client certificate cannot be Obtained,
2. If a server certificate that satisfies the request cannot be used, use a type of wire-less
use a type of wireless security other than WPA-Enterprise.
security other than WPA-Enterprise.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-175 018-425, 018-426
018-427 Duplicate IP address range Wi-Fi and Wi-Fi Direct 018-428 WLAN Module Connection Failure RAP
018-427 An duplicate range setting was detected in the machine's Wi-Fi IP addresses and Wi- 018-428 The WLAN module has not been correctly connected to the machine.
Fi Direct IP addresses.
Procedure
Procedure Perform the steps that follow:
Perform the following 1. Turn off the machine's power and check the installation of the WLAN module.
1. Change the IP address of the machine's Wi-Fi Direct DHCP server to be outside the 2. Install new components as necessary:
duplicate range of the IP addresses set for Wi-Fi.
a. Wifi module, PL 18.1 Item 11 (B605/B615), PL 18.5 Item 11 (B615_Tall) PL 18.9
2. If the fault persists modify the printer's Wifi Direct IP address to be outside the guest's Item 11 (B600/B610).
DHCP range.
b. ESS PWB, PL 18.1 Item 5 (B605/B615) or PL 18.5 Item 5 (B615_Tall) or PL 18.9
Item 5 (B600/B610).

Status Indicator RAPs 08/2017

018-427, 018-428 2-176 Xerox® VersaLink® B600 Family MFP
018-431 Duplicate IPv6 address (wifi) RAP 018-432 Duplicate IPv6 address (wifi) RAP
018-431 There is a device on the network with the same IP address as the machine's IPv6 018-432 There is a device on the network with the same IP address as the machine's ‘Auto
‘Auto Stateless Address 1’ or ‘IPv6 Auto Address’ in the network environment that wifi is con- Stateless Address 2’ in the network environment that wifi is connected to.
nected to.
Procedure
Procedure Perform the steps that follow:
Perform the steps that follow: 1. Change the IPv6 address of the device on the network with the duplicate address to
1. Change the IPv6 address of the device on the network with the duplicate address to resolve the problem.
resolve the problem. 2. If the fault persists, check if the IP address automatically set as the stateless address is
2. If the fault persists, being used somewhere else.
a. Check if the IP address automatically set as the stateless address is being used
somewhere else.
b. Check if the IP address set with auto IPv6 is being used somewhere else.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-177 018-431, 018-432
018-433 Duplicate IPv6 address (wifi) RAP 018-434 Duplicate IPv6 address (wifi) RAP
018-433 There is a device on the network with the same IP address as the machine's IPv6 018-434 IPv6 ‘Manual Address’ set on the machine is invalid in the network environment that
‘Auto Stateless Address 3’ or ‘IPv6 Auto Address’ in the network environment that wifi is con- wifi is connected to.
nected to.
Procedure
Procedure Perform the steps that follow:
Perform the steps that follow: 1. Change the machine's ‘IPv6 (Manual Address)’ to an IPv6 address that can be used for
1. Change the IPv6 address of the device on the network with the duplicate address to the machine's address.
resolve the problem. 2. If the fault persists, check if an invalid address is being used for the IPv6 address auto-
2. If the fault persists, matically set as the manual address.
a. Check if the IP address automatically set as the stateless address is being used
somewhere else.
b. Check if the IP address set with auto IPv6 is being used somewhere else.

Status Indicator RAPs 08/2017

018-433, 018-434 2-178 Xerox® VersaLink® B600 Family MFP
018-435 Duplicate IPv6 address (wifi) RAP 018-436 Duplicate IPv6 Address (wifi) RAP
018-435 There is a device on the network with the same IP address as the machine's IPv6 018-436 There is a device on the network with the same IP address as the machine's IPv6
‘Manual Address’ in the network environment that wifi is connected to. ‘Link-local Address’ in the network environment that wifi is connected to.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Change the machine's IPv6 ‘Manual Address’ or the IPv6 address of the device on the 1. Advise the customer change the IPv6 address of the device on the network with the dupli-
network. cate address to resolve the problem.
2. If the fault persists, check if the IP address automatically set as the manual address is 2. If the fault persists, Check if the IPv6 address automatically set as the ‘Link-local Address’
being used somewhere else. is being used somewhere else.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-179 018-435, 018-436
018-439, 018-440, 018-441 Wi-Fi Direct Stops RAP 018-500, 501, 503, 504, 506, 507, 508 CA Server Error RAP
018-439 When activating the Wi-Fi Direct of this machine, the conflict setting for Wi-Fi Network 018-500 The SSL server that is necessary for CA could not start because there was no server
Type Ad-hoc is detected. certificate or private key at an attempt to start the device.

018-440 When activating the Wi-Fi Direct of this machine, the setting for the IPv6 mode is 018-501 The device could not connect to the CA server when trying to do CA authentication.
detected in the conflict configuration information related to the IP protocol stack. The device has failed in communication.

018-441 When activating the Wi-Fi Direct of this machine, the setting for the 5GHz mode is 018-503 The device received a message from the CA server and was waiting for a JRM/UI
detected in the conflict Wi-Fi Band. judgment, but received no response in time.

Procedure 018-504 During communication between the device and the CA server for authentication, a
mismatch in Session ID between both has occurred.
Perform the steps that follow:
1. Advise the customer change the setting for the Wi-Fi Network Type of this machine to 018-506 During communication between the device and the CA server, a mismatch in Field ID
Infrastructure.
between both has occurred.
2. Advise the customer change the setting for the configuration information related to the IP
protocol stack of this machine to Dual or the IPv4 mode. 018-507 The CA authentication server requested an entry of user info, and the server deter-
3. Advise the customer change the setting for the Wi-Fi Band of this machine to Auto or the mined that the entered info was different.
2.4GHz mode.
018-508 In process of CA authentication, the device has received a server exception message
from the CA authentication server.

Procedure
Advise the customer:
1. Make the IOT and the controller the same in agreement info.
2. Set up the server certificate, or set the CA function to off.
3. Check the address of the CA server, or recheck the connection to the network.
4. Retry the authentication operation.
5. Enter the correct user name and password.
6. Check the status of the CA server.
7. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
8. Contact Support with the required logs for further assistance.

Status Indicator RAPs 08/2017

018-439, 018-440, 018-441, 018-500, 501, 503, 504, 506, 2-180 Xerox® VersaLink® B600 Family MFP
018-502 SMB Login Failure RAP 018-505 SMB-DOS Protocol Error RAP
018-502 When logging in to the SMB server, it was detected that the workstations that can log 018-505 SMB user authentication failed/unable to log into SMB scanner.
in during SMB scan are limited.
Procedure
Procedure 1. Advise the customer contact the network administrator to confirm the following:
1. Advise the customer: a. Server user name and password
• Check that the SMB login name and password are correct. b. Server hostname or IP address
• Check the printer firmware (software) version, and make sure that it’s up to date (GP c. Share name
9).
d. Server firewall settings
• Verify that the server SMB share is configured properly.
e. In the case of Windows Server 2003, ensure that the time of the SMB server is syn-
• Verify that the server firewall is configured properly. chronized with that of the device.
• Check that they have not reached the maximum number of available connections to
NOTE: If the user forgets his/her password, he/she needs to set up a new password.
the share.
2. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the 2. This is how to reset Password:
error has occurred. a. On the domain controller for the active directory that has user info, select (Start)
3. Contact Support with the required logs for further assistance. menu > (All Programs) > (Management Tool) > (Active Directory Users and Comput-
ers).
b. From the left frame of the (Active Directory Users and Computers) window, select
(Active Directory Users and Computers (Server) > (Domain) > (Users), and list user
information.
c. Right-click the target user on the right frame of the (Active Directory Users and Com-
puters) window and select (Reset Password)
d. Confirm users that are allowed to use Share Windows.
3. This is how to confirm users. (MacOS X v10.4)
a. From (Dock), start the (System Environment Settings) icon.
b. On the (System Environment Settings) window, click the (Share) icon.
c. From the Select Service window, select ‘Share Windows’ and click the (Account) but-
ton.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-181 018-502, 018-505
018-509 Template Parameter Conflict RAP 018-524 Invalid Device Network Setting RAP
018-509 CUI scan: an invalid job template is specified. 018-524 CUI scan: an invalid job template is specified.

Procedure Procedure
Advise the customer check whether the settings in the job template are correct. For example: Advise the customer:
1. A setting that cannot be used in the device is set. 1. Check whether the port and network related settings that are required to execute the scan
2. The transfer repository is not set correctly. job are set properly in the device.
3. A nonexistent template name is specified. 2. Check whether the DNS server setting is correct.
4. Switch off, then switch on the machine, GP 4, obtain logs GP 37,i mediately after the error 3. Check whether the port for the specified protocol is activate.
has occurred. 4. Switch off, then switch on the machine, GP 4, obtain logs GP 37,i mediately after the error
5. Contact Support with the required logs for further assistance. has occurred.
5. Contact Support with the required logs for further assistance.

Status Indicator RAPs 08/2017

018-509, 018-524 2-182 Xerox® VersaLink® B600 Family MFP
018-525 HDD full or Access Error RAP 018-526 to 529, 531, 532 CUI Scan Error RAP
018-525 CUI scan: HDD-related error during processing of job template. 018-526 A CUI scan start request was received when the job template is being polled.

Procedure 018-527 CUI scan: internal error occurred when processing job template.
Perform the steps that follow:
018-528 CUI scan: soap argument error.
1. Advise the customer to wait for a while, then perform the same operation again.
2. If the fault persists, perform the 016-210, 016-506, 016-777, 016-780, 016-798 HDD Error 018-529 CUI scan: duplication of soap job startup request.
RAP.
018-531 Other errors during start-up of a CUI scan job.

018-532 Failed to create CUI scan job.

Procedure
1. Advise the customer to wait for a while, then perform the same operation again.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
3. Contact Support with the required logs for further assistance.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-183 018-525, 018-526 to 529, 531, 532
018-530 Authentication Error RAP 018-543 Shared Name Error in SMB Server RAP
018-530 Authentication/DV-related error during start-up of a CUI scan job. 018-543 Problem with the shared name of the SMB scan server.

Procedure Procedure
1. Advise the customer to either perform the correct authentication operation or check the Advise the customer:
limitations (color mode, no. of sheets, services) that was set by the administrator. 1. Check the shared name specified then set the correct name.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the 2. Check that the user has the right to access the shared name specified.
error has occurred.
3. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
3. Contact Support with the required logs for further assistance. error has occurred.
4. Contact Support with the required logs for further assistance.
5. Update printer firmware (software).

Status Indicator RAPs 08/2017

018-530, 018-543 2-184 Xerox® VersaLink® B600 Family MFP
018-547 SMB Scan Users Restriction RAP 018-556 HTTP Server Script Error RAP
018-547 The number of SMB scan users has exceeded the limit. 018-556 HTTP error - invalid script.

Procedure Procedure
Advise the customer: Advise the customer:
1. Check the limit for the number of users that can connect to the shared folder. 1. Check that the drive and directory that are specified in the HTTP server that sends
2. Check whether the number of users who are concurrently using the server has exceeded scanned documents are accessible.
the maximum number. 2. Repeat the operation.
3. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the 3. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred. error has occurred.
4. Contact Support with the required logs for further assistance. 4. Contact Support with the required logs for further assistance.
5. Update printer firmware (software).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-185 018-547, 018-556
018-557 HTTP Invalid Character in Filename RAP 018-558 HTTP File Not Found RAP
018-557 HTTP file - invalid characters. 018-558 The HTTP directory/file name does not exist.

Procedure Procedure
1. Advise the customer ensure that the file name that is specified in the scanned document Advise the customer:
destination does not contain any invalid characters. 1. Check that the directory that is specified in the scanned document destination HTTP
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the server exists.
error has occurred. 2. Check that the file name that is specified in the scanned document destination HTTP
3. Contact Support with the required logs for further assistance. server exists.
3. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
4. Contact Support with the required logs for further assistance.

Status Indicator RAPs 08/2017

018-557, 018-558 2-186 Xerox® VersaLink® B600 Family MFP
018-559 HTTP File Duplication Fail RAP 018-560 to 018-563 HTTP Server Login Fail RAP
018-559 File name conflict stop. 018-560 HTTP user authentication error.

Procedure 018-561 HTTP error - not found.

1. Request the customer that when performing scan Jobs, set File Name Conflict to other
018-562 HTTP response client error.
than Cancel Job.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the 018-563 HTTP response server error.
error has occurred.
3. Contact Support with the required logs for further assistance. Procedure
Advise the customer:
1. Check whether the scanned document destination HTTP server is accessible from the
PC.
2. Check the login user name.
3. Check the login password.
4. Check the name of scanned document destination HTTP server.
5. Check the server path name of scanned document destination HTTP server.
6. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
7. Contact Support with the required logs for further assistance.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-187 018-559, 018-560 to 018-563
018-564 Host Name Solution Error in HTTP RAP 018-565 Proxy Name Solution Error in HTTP RAP
018-564 Failed to resolve host name in HTTP. 018-565 Failed to resolve proxy name error in HTTP.

Procedure Procedure
Advise the customer: Advise the customer:
1. Check whether the scanned document destination HTTP server has been registered in 1. Check whether the proxy server name that is set in the device has been registered in the
the DNS. DNS.
2. Check whether it is connected to the DNS server. 2. Check whether it is connected to the DNS server.
3. Check whether the DNS server address is set. 3. Check whether the DNS server address is set.
4. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the 4. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred. error has occurred.
5. Contact Support with the required logs for further assistance. 5. Contact Support with the required logs for further assistance.

Status Indicator RAPs 08/2017

018-564, 018-565 2-188 Xerox® VersaLink® B600 Family MFP
018-566, 018-567 Server Connect Error in HTTP RAP 018-568 HTTP Server SSL Access Fail RAP
018-566 Failed to connect to the HTTP server. 018-568 HTTP error - abnormal SSL connection.

018-567 HTTP error - access error. Procedure

Advise the customer:
Procedure 1. Check whether the scanned document destination HTTP server is accessible from the
Advise the customer: PC.
1. Check the network cable of the device. 2. Check whether the SSL setting of the scanned document destination HTTP server is
2. Check whether the scanned document destination HTTP server is accessible from the valid.
PC. 3. Check the name of scanned document destination HTTP server.
3. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the 4. Check the server path name of scanned document destination HTTP server.
error has occurred. 5. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
4. Contact Support with the required logs for further assistance. error has occurred.
6. Contact Support with the required logs for further assistance.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-189 018-566, 018-567, 018-568
018-569 HTTP Server Certificate Fail RAP 018-570 HTTP Certificate Fail RAP
018-569 HTTP error - invalid certificate. 018-570 HTTP error - invalid client certificate.

Procedure Procedure
Advise the customer: Advise the customer:
1. Check whether the scanned document destination HTTP server is accessible from the 1. Check whether the scanned document destination HTTP server is accessible from the
PC. PC.
2. Check whether the SSL server certificate of the scanned document destination HTTP 2. Check whether the SSL client certificate is set correctly in the device.
server is registered in the device. 3. Check whether a valid device certificate is registered in the scanned document destina-
3. Check whether the SSL server certificate of the scanned document destination HTTP tion HTTP server.
server is valid. For example, check the items that follow: 4. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
• The certificate has not expired yet. error has occurred.
• The time that is set in the device is correct. 5. Contact Support with the required logs for further assistance.
• It is not in the discard list.
• The certificate path of the SSL server certificate and import any necessary CA certif-
icate.
4. If the certificate is not registered in the scanned document destination HTTP server, dis-
able the device certificate validation.
5. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
6. Contact Support with the required logs for further assistance.

Status Indicator RAPs 08/2017

018-569, 018-570 2-190 Xerox® VersaLink® B600 Family MFP
018-571 Internal Error in Scan RAP 018-587 File Duplication Fail RAP
018-571 Scan network sending software internal error. 018-587 File name conflict stop.

Procedure Procedure
1. Advise the customer repeat the operation. 1. Advise the customer set File Name Conflict to other than Cancel Job.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the 2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred. error has occurred.
3. Contact Support with the required logs for further assistance. 3. Contact Support with the required logs for further assistance.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-191 018-571, 018-587
018-588 Scan Filing Policy Invalid RAP 018-589 NEXTNAME File Error RAP
018-588 Invalid filing policy. 018-589 NEXTNAMEDAT file access error.

Procedure Procedure
1. Request the customer that when Add is selected for File Name Conflict, check that the file 1. Request the customer that when Add is selected for File Name Conflict, check that the
format is not set to Multi-page. NEXTNAME.DAT file is correct.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the 2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred. error has occurred.
3. Contact Support with the required logs for further assistance. 3. Contact Support with the required logs for further assistance.

Status Indicator RAPs 08/2017

018-588, 018-589 2-192 Xerox® VersaLink® B600 Family MFP
018-590 Same Name Exists RAP 018-591 File Name Suffix Over Limit RAP
018-590 A file/folder with the same name was detected on the server. 018-591 The scan file name has exceeded the suffix limit value.

Procedure Procedure
1. Advise the customer perform the same operation again without multiple machines 1. Advise the customer change the file name/destination folder on the scan server. Else,
accessing the same folder in the same server. move or delete the files in the destination folder.

NOTE: Change file name of scan, or move or delete files from the file server using file 2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
name.
3. Contact Support with the required logs for further assistance.
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
3. Contact Support with the required logs for further assistance.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-193 018-590, 018-591
018-592, 018-593 Lock Folder Fail RAP 018-595 Detected User Duplication RAP
018-592 Scan lock folder creation failed. 018-595 Duplicate IDs were detected at ICCG external authentication (LDAP protocol).

018-593 Failed to delete the scan lock folder. Procedure

1. Advise the customer make corrections so that the user entries in the database of the
Procedure LDAP server do not have the same IC card information.
Advise the customer: 2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
1. Check if a lock directory (*.LCK) remains in the transfer destination, delete it manually error has occurred.
then retry the job. 3. Contact Support with the required logs for further assistance.
2. Check whether there is a folder that has the same name as the specified name.
3. Check user permissions to the share or file folder.
4. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
error has occurred.
5. Contact Support with the required logs for further assistance.

Status Indicator RAPs 08/2017

018-592, 018-593, 018-595 2-194 Xerox® VersaLink® B600 Family MFP
018-596, 018-700 Network Error RAP 018-701 to 018-705 LDAP Protocol Errors 01 to 05 RAP
018-596 An undefined protocol error, and other errors with LDAP protocol. 018-701 LDAP protocol error 01 at address book operation (operation error).

018-700 Network stack is not initialized fail. 018-702 LDAP protocol error 02 at address book operation (operation error).

Procedure 018-703 LDAP protocol error 03 at address book operation.

1. Advise the customer to wait for a while, then perform the same operation again.
018-704 LDAP protocol error 04 at address book operation (too many search results to be pro-
2. Switch off, then switch on the machine, GP 4, obtain logs GP 37,immediately after the
cessed).
error has occurred.
3. Contact Support with the required logs for further assistance. 018-705 LDAP protocol error 05 at Address Book operation (comparison request result is false)

018-706 LDAP protocol error 06 at address book operation (comparison request result is true).

018-707 LDAP protocol error 07 at address book operation (the specified authentication
method is not supported).

018-708 LDAP protocol error 08 at address book operation (strong authentication is required)

Procedure
1. Verify that print jobs are printing or print a configuration report and verify that network
setup settings are indicated. The printer is operational or the configuration report indi-
cates valid network settings.
2. Check for damage with the network connection. If there is no damage then there is a
problem with the network. Inform the customer that the network requires service.
3. There is a problem with the LDAP setups on the machine or with the remote LDAP server.
Advise the customer verify the machine LDAP setups. If the check is good, there may be
a problem with the remote LDAP server.
4. See GP 36 How to Manually Setup a Network Connection, for further help or advise the
customer to contact their network administrator.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-195 018-596, 018-700, 018-701 to 018-705
018-709 Active Communication is Unavailable Now Fail 018-710 to 018-714 LDAP Protocol Errors 10 to 14 RAP
RAP 018-710 LDAP protocol error 10 at address book operation (not registered in search range).
018-709 Active communication is unavailable now fail.
018-711 LDAP protocol error 11 at address book operation (admin limit is exceeded).
Procedure 018-712 LDAP protocol error 12 at address book operation (extended function cannot be
1. Switch off, then switch on the machine, GP 4. used).
2. Verify with the customer if machine was connected to the network.
a. Advise the customer verify the IPv4 settings are static or DHCP. 018-713 LDAP protocol error 13 at address book operation (secrecy is required).
b. Refer to GP 36 How to Manually Configure an IP Address to verify customer network
018-714 LDAP protocol error 14 at Address Book operation (SASL bind in progress).
settings and set the machine IP address to a static address.
3. If the fault persists, Advise the customer to contact their network administrator.
Procedure
1. Switch off, then switch on the machine, GP 4.
2. Verify the machine is communicating on the network.
3. If the fault persists, print a network configuration report and verify the LDAP setup on the
machine to the remote LDAP server is correct.
4. If the network settings are correct and connectivity is still lost, Advise the customer to con-
tact their network administrator.

Status Indicator RAPs 08/2017

018-709, 018-710 to 018-714 2-196 Xerox® VersaLink® B600 Family MFP
018-715 Kerberos Attestation Protocol Error 73 RAP 018-716 to 018-721 LDAP Protocol Errors 16 to 21 RAP
018-715 Kerberos Attestation protocol error 73 018-716 LDAP protocol error 16 at address book operation (the requested attribute does not
exist).
Procedure
018-717 LDAP protocol error 17 at address book operation (the specified attribute is not
Advise the customer that:
defined)
1. If the error occurred in the case of smart card authentication, algorithm not supported by
the device is specified by KDC. 018-718 LDAP protocol error 18 at address book operation (unsuitable combination).
2. In the case of password authentication, KDC does not support any of the device’s algo-
rithms. 018-719 LDAP protocol error 19 at address book operation (limit violation).
3. KDC settings should be reviewed. Also, in the case of devices supporting FIPS, disabling
FIPS mode may correct the problem. 018-720 LDAP protocol error 20 at address book operation (the specified attribute already
4. Before switching the power off and then on, GP 4, obtain logs GP 37, immediately after exists)
the error has occurred.
018-721 The server returned RFC2251 standard result message 21 (syntax error of the speci-
5. Contact Support with the required logs for further assistance.
fied attribute value) in response to the address book inquiry.

Procedure
1. Switch off, then switch on the machine, GP 4.
2. Verify the machine is communicating on the network.
3. If the fault persists, print a network configuration report and verify the LDAP setup on the
machine to the remote LDAP server is correct.
4. If the network settings are correct and connectivity is still lost, Advise the customer to con-
tact their network administrator.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-197 018-715, 018-716 to 018-721
018-722 GCP Network Fail RAP 018-723, 018-740 GCP Certification Fail RAP
018-722 GCP network connection error. 018-723 GCP certificate connection error.

Procedure 018-740 Connection error of certificate has occurred during communication through XMPP
protocol with Google server.
Perform the steps that follow:
1. Advise the customer confirm the network connection status, network settings status with
the system administrator.
Procedure
Perform the steps that follow:
2. Obtain the log file using the log tool GP 37.
1. Advise the customer confirm with the network administrator the correct root CA certificate
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-530) is present, certificate authentication settings are correct.
to’1’ after completing the procedure. 2. Obtain the log file using the log tool GP 37.
3. Change any possible mechanical settings for corrective actions or detection conditions • If there was a reboot after the error had occurred and hence was unable to obtain the
and repeat the operation. log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-530)
to’1’ after completing the procedure.
4. Upgrade the software, GP 9.
3. Change any possible mechanical settings for corrective actions or detection conditions
5. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred. and repeat the operation.

a. Check the exact occurrence timing during job execution. 4. Upgrade the software, GP 9.
b. Check the job settings from the Panel. 5. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
c. Collect other information as much as possible to reproduce the error.
a. Check the exact occurrence timing during job execution.
6. Obtain logs immediately, GP 37, after the error has occurred.
b. Check the job settings from the Panel.
7. Contact Service for further instructions.
c. Collect other information as much as possible to reproduce the error.
6. Obtain logs immediately, GP 37, after the error has occurred.
7. Contact Service for further instructions.

Status Indicator RAPs 08/2017

018-722, 018-723, 018-740 2-198 Xerox® VersaLink® B600 Family MFP
018-724 GCP SSL Connection Fail RAP 018-725 Kerberos Attestation Protocol Error 22 RAP
018-724 GCP SSL connection error. 018-725 Duplicate IDs were detected at ICCG external authentication (LDAP protocol).

Procedure Procedure
Perform the steps that follow: Request the customer that the user Kerbeors password set on the Kerbeors server has
1. Advise the customer confirm with the network administrator the network (SSL Communi- expired, it is necessary to ask the server administrator to extend the expiration date of it.
cation) connection status, SSL settings status.
2. Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-530)
to’1’ after completing the procedure.
3. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
4. Upgrade the software, GP 9.
5. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
6. Obtain logs immediately, GP 37, after the error has occurred.
7. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-199 018-724, 018-725
018-726 Kerberos Attestation Protocol Error 70 RAP 018-727 Kerberos Attestation Protocol Error 71 RAP
018-726 Duplicate IDs were detected at ICCG external authentication (LDAP protocol). 018-727 The certificate in the user SmartCard is incorrect (rejected by the Kerbeors server).

Procedure Procedure
Advise the customer check if a higher CA certificate in the user SmartCard is registered with Advise the customer check if the certificate in the user SmartCard is valid. If it has become
the device. If not, register it with the device. invalid or expired, renew it, or if the Kerberos server prohibits the use of the certificate, it is nec-
essary to ask the server administrator to authorise the server permit it.

Status Indicator RAPs 08/2017

018-726, 018-727 2-200 Xerox® VersaLink® B600 Family MFP
018-728 Kerberos Attestation Protocol Error 72 RAP 018-729, 730, 731, 740, 738, 739, 743, 744, 745, 746 GCP
018-728 The Kerbeors server KDC certificate is incorrect (the root CA certificate is not regis- Network Fail RAP
tered with the device; the KDC certificate has expired; or the KDC certificate address is differ-
018-729 GCP connection timeout error.
ent from that written on the certificate.)
018-730 GCP other network error.
Procedure
Advise the customer: 018-731 GCP HDD limit fail.
1. Check if the root CA certificate of KDC certificate is registered with the device. If not, reg-
ister the root CA certificate. 018-738 Network-related error has occurred during communication through XMPP protocol
with Google server.
2. If the KDC certificate has expired, renew the Kerbeors server KDC certificate
3. Check that the Kerberos server address set on the device is the same as that written on
018-739 Network-related internal error has occurred during communication through XMPP
the Kerbeors server KDC certificate. If they are different, change the Kerbeors server protocol with Google server.
address set on the device, or check the Kerbeors server KDC certificate. In this case,
there is a possibility of a wrong setting or Kerbeors server impersonation.
018-740 GCP XMPP Certification Fail.

018-743 A network related (proxy connection) error has occurred when communicating with
Google server via HTTP.

018-744 A network related (DNS name resolution) error has occurred when communicating
with Google server via HTTP.

018-745 A network related (proxy connection) error has occurred when communicating with
Google server via XMPP protocol.

018-746 A network related (DNS name resolution) error has occurred when communicating
with Google server via XMPP protocol.

Procedure
Perform the steps that follow:
1. Advise the customer check the network connection status, settings status as the network
might be congested.
2. Upgrade the software, GP 9.
3. Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-530)
to’1’ after completing the procedure.
4. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
5. Upgrade the software, GP 9.
6. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
7. Obtain logs immediately, GP 37, after the error has occurred.
8. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-201 018-728, 018-729, 730, 731, 740, 738, 739, 743, 744,
018-732 to 018-736 LDAP Protocol Errors 32 to 36 RAP 018-737, 018-741 GCP Other Fail RAP
018-732 LDAP protocol error 32 at address book operation (applicable object does not exist). 018-737 Other internal error has occurred during GCP module processing.

018-733 LDAP protocol error 33 at address book operation (wrong alias). 018-741 Other internal error has occurred during GCP module (XMPP library) processing.

018-734 LDAP protocol error 34 at address book operation (wrong DN format, wrong pass- Procedure
word). Perform the steps that follow:
1. Advise the customer check the settings.
018-735 LDAP protocol error 35 at address book operation (object is terminated).
2. Obtain the log file using the log tool GP 37.
018-736 LDAP protocol error 36 at address book operation (cannot refer to alias). • If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to’0’ to perform log collection and return the NVM (700-530)
Procedure to’1’ after completing the procedure.
1. Switch off, then switch on the machine, GP 4. 3. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
2. Verify the machine is communicating on the network.
4. Upgrade the software, GP 9.
3. If the fault persists, print a network configuration report and verify the LDAP setup on the
machine to the remote LDAP server is correct. 5. Switch off, then switch on the machine, GP 4. Get the procedures for reproducing an error
according to the operation that was performed when the error occurred.
4. If the network settings are correct and connectivity is still lost, Advise the customer to con-
tact their network administrator. a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
6. Obtain logs immediately, GP 37, after the error has occurred.
7. Contact Service for further instructions.

Status Indicator RAPs 08/2017

018-732 to 018-736, 018-737, 018-741 2-202 Xerox® VersaLink® B600 Family MFP
018-747 Server Not Found in SMB RAP 018-748, 750, 751, 752, 753, 754 LDAP Protocol Errors 48,
018-747 Unable to find the SMB server during SMB scan. 50 to 36 RAP
018-748 LDAP protocol error 48 at address book operation (authentication denied).
Procedure
Advise the customer: 018-750 LDAP protocol error 49 at address book operation (the specified authentication certifi-
1. Check the Communication Environment: cate is invalid, login name is invalid).
Check that network communication between the transfer destination SMB server and this
018-751 LDAP protocol error 51 at address book operation (busy).
machine is available, by the performing the steps that follow:
a. Network cable connection. 018-752 LDAP protocol error 52 at address book operation (cannot be processed).
b. If the transfer destination address is specified using IP Address, check whether the
IP address is correct. 018-753 LDAP protocol error 53 at address book operation (execution denied).
c. Check with the System Administrator on whether the SMB related ports (*1) are
blocked (whether there are blocked ports at the transfer destination server, between 018-754 LDAP protocol error 54 at address book operation (loop detected).
the MFD and the server, etc.)
2. Check the SMB Server: Procedure
Check the network settings that follow to check if the computer operates as an SMB 1. Switch off, then switch on the machine, GP 4.
server: 2. Verify the machine is communicating on the network.
a. Whether the SMB related ports (*1) are blocked by software, such as anti-virus or a 3. If the fault persists, print a network configuration report and verify the LDAP setup on the
firewall, on the server. machine to the remote LDAP server is correct.
3. Check the Resolution Server Name: 4. If the network settings are correct and connectivity is still lost, Advise the customer to con-
Check the network settings that follows to check if the computer operates as an SMB tact their network administrator.
server:
a. For communication that goes beyond the subnet and the server name is 15 charac-
ters or shorter, check the WINS server settings and check whether the server name
address can be resolved correctly.
4. If there is no problem, login to the SMB server from another PC using the same user
name and check whether a file can be written to the same storage destination on that
SMB server. If write is possible, try to perform the same operation again from the
machine.
5. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
6. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-203 018-747, 018-748, 750, 751, 752, 753, 754
018-749 LDAP Protocol Error 49 RAP 018-755 Server Connection Error in SMB RAP
018-749 There is a LDAP (Lightweight Directory Access Protocol) error (Designated authenti- 018-755 There is no response from the server and failed to establish TCP/IP session.
cation certificate is invalid/Login name is invalid).
Procedure
Procedure Advise the customer:
1. Switch off, then switch on the machine, GP 4. 1. Check the transfer destination server, the router that exists between the multifunction
2. Verify the machine is communicating on the network. device and the server, and the anti-virus software, firewall software, etc.
3. If the fault persists, print a network configuration report and verify the LDAP setup on the 2. If there is no problem, login to the SMB server from another PC using the same user
machine to the remote LDAP server is correct. name and check whether a file can be written to the same storage destination on that
4. If the network settings are correct and connectivity is still lost, Advise the customer to con- SMB server. If write is possible, try to perform the same operation again from the
tact their network administrator. machine.

NOTE: If the situation does not improve, it is highly likely that there is a problem occurring
at the server.

3. Switch off, then switch on the machine, GP 4, obtain logs immediately, GP 37, after the
error has occurred.
4. Contact Service for further instructions.

Status Indicator RAPs 08/2017

018-749, 018-755 2-204 Xerox® VersaLink® B600 Family MFP
018-756 Server Login Response Timeout in SMB RAP 018-757 Host Name Solution Error in SMB RAP
018-756 Unable to receive a response from the server within the specified time during the 018-757 The system has failed to resolve the SMB server name of the SMB that is specified as
scanner (scan to PC) SMB authentication. the transfer destination during the scanner (scan to PC).

Procedure Procedure
Advise the customer: Advise the customer:
1. If the transfer destination server belongs to the Active Directory domain, check for delays 1. For communication that goes beyond the subnet, check the DNS server settings and
in the communication between transfer destination server and Domain Controller by the check whether the server name address can be resolved correctly.
method that follows: 2. If there is no problem, login to the SMB server from another PC using the same user
a. Check whether it is taking a long time to access the transfer destination server from name and check whether a file can be written to the same storage destination on that
a PC client. SMB server. If write is possible, try to perform the same operation again from the
b. If it is taking a long time, consult with the System Administrator. machine.
2. If there is no problem, login to the SMB server from another PC using the same user 3. Obtain logs immediately, GP 37, after the error has occurred.
name and check whether a file can be written to the same storage destination on that 4. Contact Service for further instructions.
SMB server. If write is possible, try to perform the same operation again from the
machine.

NOTE: If the situation does not improve, there is a possibility of bad connection status in
the customers environment. Advise them to consult with the System Administrator.

3. Obtain logs immediately, GP 37, after the error has occurred.

4. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-205 018-756, 018-757
018-758, 018-759 Picture Preservation or File Name Error 018-760 DFS Link Error in SMB RAP
RAP 018-760 The specified storage location gets linked to other shared folder during scanner (scan
to PC) SMB transfer as it is set to Distributed File System (DFS).
018-758 SMB Scan image storage location or file name error.

018-759 SMB Scan image storage location or file name error. Procedure
1. Advise the customer check the settings of the distributed file system (DFS) with the sys-
Procedure tem administrator
Advise the customer: 2. Obtain logs immediately, GP 37, after the error has occurred.
1. Check whether the storage location is correct. 3. Contact Service for further instructions.
2. Check whether the specified file name is one that can be created on the SMB server.
3. Check whether the storage destination or file name of the scan image that is set at the
main unit contains restricted characters.
4. Obtain logs immediately, GP 37, after the error has occurred.
5. Contact Service for further instructions.

Status Indicator RAPs 08/2017

018-758, 018-759, 018-760 2-206 Xerox® VersaLink® B600 Family MFP
018-761 Out of Server Memory in SMB RAP 018-762 Server Response Timeout in SMB RAP
018-761 The memory at the storage destination PC was detected to have ran out during scan- 018-762 The response from the storage destination PC has taken a long time and caused a
ner (scan to PC) SMB transfer. timeout during scanner (scan to PC) SMB transfer.

Procedure Procedure
Advise the customer: Advise the customer:
1. Check whether the usage condition at the storage destination PC has caused all the 1. Check whether an anti-virus software is operating at the storage destination PC. If operat-
memory to be used. ing, reduce the number of document copies to make the transmission file smaller.
2. Terminate the applications that are currently not in use. 2. Check that there is no cable unplugged or any issues with the router or the hub in the net-
3. Check the memory usage status and perform upgrades to increase the memory. work route.
4. Reboot the server. 3. Obtain logs immediately, GP 37, after the error has occurred.
5. Obtain logs immediately, GP 37, after the error has occurred. 4. Contact Service for further instructions.
6. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-207 018-761, 018-762
018-763 Character Convert Error in SMB RAP 018-764 to 018-769, 018-771 LDAP Protocol Errors RAP
018-763 The character code conversion process in the multifunction device has failed during 018-764 LDAP protocol error 64 at address book operation (naming violation).
the scanner (scan to PC) SMB transfer.
018-765 LDAP protocol error 65 at address book operation (object class specification error).
Procedure
018-766 LDAP protocol error 66 at address book operation (entries other than termination can-
Advise the customer:
not be executed).
1. Check whether the server name, shared name, path name, etc. contains machine-depen-
dent characters such as (special symbol), (number symbol), IV (roman numeral), and etc.
018-767 LDAP protocol error 67 at Address Book operation (cannot be executed at RDN).
2. If it contains any machine-dependent characters, edit it so that the name no longer con-
tain any and operate. 018-768 LDAP protocol error 68 at address book operation (the specified entry already exists).
3. Obtain logs immediately, GP 37, after the error has occurred.
4. Contact Service for further instructions. 018-769 LDAP protocol error 69 at address book operation (object class cannot be changed).

018-771 LDAP protocol error 71 at address book operation (influence on multiple DSA).

Procedure
1. Switch off, then switch on the machine, GP 4.
2. Verify the machine is communicating on the network.
3. If the fault persists, print a network configuration report and verify the LDAP setup on the
machine to the remote LDAP server is correct.
4. If the network settings are correct and connectivity is still lost, Advise the customer to con-
tact their network administrator.

Status Indicator RAPs 08/2017

018-763, 018-764 to 018-769, 018-771 2-208 Xerox® VersaLink® B600 Family MFP
018-770 LDAP Protocol Error 70 RAP 018-772 Shared Name Not Found in Server RAP
018-770 LDAP protocol error 70 at Address Book operation (search target is too large). 018-772 The shared name that was set does not exist on the transfer destination server during
scanner (scan to PC) SMB transfer.
Procedure
1. Switch off, then switch on the machine, GP 4. Procedure
2. Verify the machine is communicating on the network. Advise the customer check whether the shared name that is set at the main unit exists on the
transfer destination PC.
3. If the fault persists, print a network configuration report and verify the LDAP setup on the
machine to the remote LDAP server is correct.
4. If the network settings are correct and connectivity is still lost, Advise the customer to con-
tact their network administrator.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-209 018-770, 018-772
018-773 Shared Name Error in Server RAP 018-780 to 018-784 LDAP Protocol Errors 80 and 82 to 84
018-773 Invalid shared name at the SMB scan server. RAP
018-780 LDAP protocol error 80 at address book operation (an unknown error has occurred).
Procedure
Advise the customer: 018-782 LDAP protocol error 82 at address book operation (program error or SASL authentica-
1. Check whether the shared name that is set at the main unit contains restricted characters. tion error).
2. Check whether the beginning or the end of the shared name that is set at the main unit
018-783 LDAP protocol error 83 at address book operation (outgoing message encoding
contain any blank space.
error).
3. Check whether the shared name that is set at the main unit is only specified by a period.
4. If the transfer destination is a Macintosh, the permission setting must be changed for the 018-784 LDAP protocol error 84 at address book operation (incoming message decoding
user of the shared folder. For the settings, check with the System Administrator. error).
5. Obtain logs immediately, GP 37, after the error has occurred.
6. Contact Support with the required logs for further assistance. Procedure
1. Switch off, then switch on the machine, GP 4.
2. Verify the machine is communicating on the network.
3. If the fault persists, print a network configuration report and verify the LDAP setup on the
machine to the remote LDAP server is correct.
4. If the network settings are correct and connectivity is still lost, Advise the customer to con-
tact their network administrator.

Status Indicator RAPs 08/2017

018-773, 018-780 to 018-784 2-210 Xerox® VersaLink® B600 Family MFP
018-781 LDAP Protocol Error 81 RAP 018-785 LDAP Protocol Error 85 RAP
018-781 LDAP protocol error 81 at address book operation (cannot connect to server). 018-785 LDAP protocol error 85 at address book operation (search timeout).

Procedure Procedure
Advise the customer: 1. Switch off, then switch on the machine, GP 4.
1. Check if the network cable is connected. 2. Verify the machine is communicating on the network.
2. If it is connected, check the start up state of the target request server. 3. If the fault persists, print a network configuration report and verify the LDAP setup on the
3. Check whether the shared name that is set at the main unit is only specified by a period. machine to the remote LDAP server is correct.
4. Check that the server name is correct. 4. If the network settings are correct and connectivity is still lost, Advise the customer to con-
tact their network administrator.
5. Contact Service for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-211 018-781, 018-785
018-786 to 797 LDAP Protocol Errors 86 to 97 RAP
018-786 LDAP protocol error 86 at address book operation (an unknown authentication
method has been specified).

018-787 LDAP protocol error 87 at address book operation (mistake in definition of search fil-
ter).

018-788 LDAP protocol error 88 at address book operation (instruction canceled).

018-789 LDAP protocol error 89 at address book operation (an incorrect parameter was
passed).

018-790 LDAP protocol error 90 at address book operation (insufficient memory).

018-791 LDAP protocol error 91 at address book operation (server connection prohibited).

018-792 LDAP protocol error 92 at address book operation (unsupported function).

018-793 LDAP protocol error 93 at address book operation (result is not returned).

018-794 LDAP protocol error 94 at address book operation (result no longer exist).

018-795 LDAP protocol error 95 at address book operation (result still exist).

018-796 LDAP protocol error 96 at address book operation (client loop detected).

018-797 LDAP protocol error 97 at address book operation (maximum hop number for refer-
ence is exceeded).

Procedure
1. Switch off, then switch on the machine, GP 4.
2. Verify the machine is communicating on the network.
3. If the fault persists, print a network configuration report and verify the LDAP setup on the
machine to the remote LDAP server is correct.
4. If the network settings are correct and connectivity is still lost, Advise the customer to con-
tact their network administrator.

Status Indicator RAPs 08/2017

018-786 2-212 Xerox® VersaLink® B600 Family MFP
021-210 to 021-212 USB IC Card Reader Error RAP 021-214 USB IC Card Reader Encryption Setting RAP
021-214 Failure in the USB IC card reader encryption settings.
021-210 USB IC card reader connection status error.

021-211 The USB IC card reader is broken.

Procedure
Perform the steps that follow:
021-212 USB IC card reader activation failure. 1. Switch off, then switch on the machine, GP 4.
2. Request the customer that the encryption settings of the connected USB IC card reader
Procedure are wrong. Connect an USB IC card reader that has never been used before, or one that
WARNING has had its encryption settings initialized as factory default settings to the machine.
3. Switch off. then switch on the machine., GP 4 to reset the encryption settings for the card
Ensure that the electricity to the machine is switched off while performing tasks that do
reader.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Check the connection between the card reader and the machine.
3. Enter dC131. Make sure NVM value 700-885 is set correctly:
• Internal IC card reader: 0
• IC card reader (HID support): 1
4. If the error persists, Request the customer that the card reader is faulty.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-213 021-210 to 021-212, 021-214
021-401 USB IC Card Reader Connection Error RAP 021-505, 021-506 SSL Error RAP
021-401 USB IC card reader connection status is incorrect. 021-505 Couldn't establish SSL session - An error has occurred during SSL/TLS hand-
shake. libcURL returned ‘CURLE_SSL_CONNECT_ERROR’
Procedure
021-506 The SSL certificate of the server is invalid.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Procedure
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
1. Switch off, then switch on the machine, GP 4.
death or injury. Moving parts can cause injury.
2. Perform GP 37, How to Obtain Log Files and contact Support for further assistance.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Advise the customer to disconnect the USB IC card reader that caused this error to occur
from the USB connector.

Status Indicator RAPs 08/2017

021-401, 021-505, 021-506 2-214 Xerox® VersaLink® B600 Family MFP
021-509, 515, 516, 522 Invalid Message Detected RAP 021-523 Internal Error RAP
021-509 The server detected an invalid message. 021-523 Software failure where processing can still continue was detected.

021-515 Invalid product code. Procedure

Perform the steps that follow:
021-516 Invalid serial number.
1. If the SOAP port has stopped, Advise the customer to restart it.
021-522 Certificate library error. 2. Switch off. then switch on the machine. GP 4.
3. Perform GP 37, How to Obtain Log Files and contact Support for further assistance.
Procedure
1. Switch off. then switch on the machine. GP 4.
2. Perform GP 37, How to Obtain Log Files and contact Support for further assistance.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-215 021-509, 515, 516, 522, 021-523
021-524 to 012-528 Communications Error RAP 021-533, 021-534 Unsupported ROM Set RAP
021-524 Installation status mismatch. 021-533 The user cannot do an update.

021-525 Recall status mismatch. 021-534 An unsupported submodule is detected.

021-526 Communication library error. Procedure

Update the Software, GP 9.
021-527 Invalid communication message (edge server).

021-528 Communication setting error.

Procedure
1. Use Chain-Link (920-001) to change “Installation Status” to “Not Installed” and retry the
operation.
2. Switch off. then switch on the machine. GP 4.
3. Perform GP 37, How to Obtain Log Files and contact Support for further assistance.

Status Indicator RAPs 08/2017

021-524 to 012-528, 021-533, 021-534 2-216 Xerox® VersaLink® B600 Family MFP
023-500 UI ROM Download Fail RAP 023-600, 023-601 UI Key Error RAP
023-500 Panel ROM data write processing error detection. 023-600 A hard key on the panel has been found to be held down for one or more consecutive
minutes.
Procedure
023-601 The touch panel has been found to be held down for one or more consecutive min-
WARNING utes.
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Procedure
death or injury. Moving parts can cause injury.
For information only, no service action necessary.
Perform the steps that follow:
1. Update the Software, GP 9.
2. Install a new UI assembly, PL 18.1 Item 1 (MFP/MFP Tall), PL 18.2 Item 1 (SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-217 023-500, 023-600, 023-601
024-312, 313, 314, 315 IOT NVM Backup Restore RAP 024-322 and 024-223 SEEPROM Refurbish Fail RAP
024-312 IOT NVM Backup Restore Fail 2. It was detected that the identifiers (Product No., 024-322 Refurbish is impossible because the counting value exceeds its maximum.
Serial No.) of the backed up IOT NVM Data were different from those instructed by the restore
request. 024-323 An abnormal parameter is set as the argument for the Send function.

024-313 IOT NVM Backup Restore Fail 3. It was detected that the data size of the backed up Procedure
IOT NVM Data was different from the size instructed by the restore request. 1. Switch off. then switch on the machine. GP 4.

024-314 IOT NVM Backup Restore Fail 4. A backup data read error was detected.

024-315 IOT NVM Backup Restore Fail 5. When restore was requested, it was detected that
the backup data did not exist.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off. then switch on the machine. GP 4.
2. Install a new MCU PWB PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
(SFP)

Status Indicator RAPs 08/2017

024-312, 024-322 and 024-223 2-218 Xerox® VersaLink® B600 Family MFP
024-340 to 024-360 IOT-ESS Communication Fail 1 RAP Procedure
024-340 MCU sending error detected by controller (invalid parameter was used). WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
024-341 MCU sending error detected by controller (sequence number error). not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
024-342 MCU sending error detected by controller (packet number error).
Perform the steps that follow:

024-343 MCU sending error detected by controller (message length error). 1. Switch off, then switch on the machine GP 4.
2. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu
024-345 MCU sending error detected by controller (check code error). GP 15.
3. Check the wire harness connections on the ESS PWB and MCU PWB are installed prop-
024-346 MCU sending error detected by controller (parity error detected by the IOT. erly and fully seated.
4. Enter GP 37, How to Obtain Log Files to gather machine logs.
024-347 MCU sending error detected by controller (framing error detected by the IOT).
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
024-348 MCU sending error detected by controller (overrun error detected by the IOT). to “1” after completing the procedure.
5. Update the Software, GP 9.
024-349 MCU sending error detected by controller (receive abort detected by the IOT after the
header had been recognized). 6. Switch off, then switch on the machine, GP 4.
7. If the error persists, obtain the log file again, GP 37.
024-350 MCU receiving error detected by controller (sequence number of the received mes- 8. Switch off the machine GP 4.
sage packet is incorrect). 9. Disconnect the power cord for 2 minutes.
10. Switch on the machine, GP 4
024-351 MCU receiving error detected by controller (packet number error).
11. Perform the same operation where the error occurred.
024-352 MCU receiving error detected by controller (message length error). 12. If the error persists, install a new MCU PWB PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP
Tall), PL 18.9 Item 1 (SFP) and perform the same operation where the error occurred.
024-353 MCU receiving error detected by controller (check code error).

024-354 MCU receiving error detected by controller (parity error detected by the UART).

024-355 MCU receiving error detected by controller (framing error detected by the UART).

024-356 MCU receiving overrun error detected by controller (overrun error detected by the
UART).

024-357 MCU receiving error detected by controller (receiving abort detected after the header
had been recognized).

024-358 Print sequence error detected by controller (paper feed and paper output that are not
applicable to the number detected.)

024-359 MCU transmission receiving error detected by controller (invalid parameter used).

024-360 Initialization error between IOT and ESS.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-219 024-340 to 024-360
024-361 Invalid IOT Paper Size RAP 024-362, 024-363 Page Sync Illegal Start or Stop RAP
024-361 Invalid IOT paper size group information. 024-362 Page-sync occurred before video output preparation completes.

Procedure 024-363 Page-sync completion error during video output.

WARNING
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause WARNING
death or injury. Moving parts can cause injury. Ensure that the electricity to the machine is switched off while performing tasks that do
Perform the steps that follow: not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
1. Check the paper size group setting in the Controller and set a correct value.
Perform the steps that follow:
2. Initialize the user NVM, enter to dC301 NVM Initialization.
1. Switch off. then switch on the machine. GP 4.
3. Enter GP 37, How to Obtain Log Files to gather machine logs.
2. Ensure that all connectors and surface mounted modules on the ESS PWB and the MCU
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530) PWB are fully seated.
to “1” after completing the procedure. 3. Enter GP 15, Special Booting Menu to perform Hardware Diagnostic using the LONG-
DIAG MODE.
4. Ask the customer for the procedures to duplicate the error.
4. Enter GP 37, How to Obtain Log Files to gather machine logs.
a. Check the exact occurrence timing during job execution.
• If there was a reboot after the error had occurred and hence was unable to obtain the
b. Check the job settings from the Panel.
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
c. Collect other information as much as possible to reproduce the error.
to “1” after completing the procedure.
5. Update the Software, GP 9.
5. Update the Software, GP 9.
6. Repeat the operation which failed.
6. Switch off, then switch on the machine, GP 4.
7. Enter GP 37, How to Obtain Log Files to gather machine logs.
7. If the error persists, obtain the log file again, GP 37.
8. Contact Support for further instructions.
8. Switch off the machine, GP 4.
9. Disconnect the power cord for 2 minutes.
10. Switch on the machine, GP 4.
11. If the error persists, install a new MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP
Tall), PL 18.9 Item 1 (SFP) and perform the same operation where the error occurred.
12. If the error persists, install a new ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP
Tall), PL 18.9 Item 5 (SFP) and perform the same operation where the error occurred.
13. If the error persists, reinstall the original ESS PWB and contact Support for instructions.

Status Indicator RAPs 08/2017

024-361, 024-362, 024-363 2-220 Xerox® VersaLink® B600 Family MFP
024-364 DMA Transfer Fail RAP 024-365 Overflow on Loop Back Write RAP
024-364 During Reduce/Enlarge, reduction/enlargement was not completed even though the 024-365 Loopback write overflow.
specified data was entered. This is probably caused by the SW failure or garbage data Loop-
back write over- flow. Procedure
This fault is currently not dispenser displayed. No service action necessary.
Procedure
1. Switch off. then switch on the machine. GP 4.
2. Update the Software, GP 9.
3. Install a new ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5
(SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-221 024-364, 024-365
024-366 JBIG Library Other Fail RAP 024-367 Decompress Other Fail RAP
024-366 Other errors in JBIG Lib. 024-367 Incorrect line synchronization was detected.

Procedure Initial Actions

1. Switch off. then switch on the machine. GP 4. Obtain the following information from the customer.
2. Update the Software, GP 9. • Job mode (Copy/Scan/Print/Fax)
3. Install a new ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 • Type of job
(SFP). • Job settings on the UI.
• To reproduce the error for troubleshooting purposes, the following will be required:.
– For network jobs: a copy of the output report and the network configuration.
– For print jobs: the PRN file.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off. then switch on the machine. GP 4.
2. Update the Software, GP 9.
3. Refer GP 37, How to Obtain Log Files to gather machine logs.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
4. Refer GP 15, Special Booting Menu to perform Hardware Diagnostic using the LONG-
DIAG MODE.
5. Switch off, then switch on the machine, GP 4.
6. If the error persists, obtain the log file again, GP 37.
7. Switch off the machine, GP 4.
8. Disconnect the power cord for 2 minutes.
9. Switch on the machine, GP 4.
10. Install a new ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5
(SFP). and perform the same operation where the error occurred.
11. Reinstall the original ESS PWB and contact the Support Department for instructions.

Status Indicator RAPs 08/2017

024-366, 024-367 2-222 Xerox® VersaLink® B600 Family MFP
024-368 PCI Error RAP 024-370 Marker Code Detection Fail RAP
024-368 PCI access error occurred due to a faulty PCI bus. 024-370 During Enlarge, when the file was enlarged only by the specified size, the end code
(FF02) cannot be found in the compressed data.
Initial Actions
Obtain the following information from the customer. Initial Actions
• Job mode (Copy/Scan/Print/Fax) Obtain the following information from the customer.
• Type of job • Job mode (Copy/Scan/Print/Fax)
• Job settings on the UI. • Type of job
• To reproduce the error for troubleshooting purposes, the following will be required:. • Job settings on the UI.
– For network jobs: a copy of the output report and the network configuration. • To reproduce the error for troubleshooting purposes, the following will be required:.
– For print jobs: the PRN file. – For network jobs: a copy of the output report and the network configuration.
– For print jobs: the PRN file.
Procedure
WARNING Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do WARNING
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Ensure that the electricity to the machine is switched off while performing tasks that do
death or injury. Moving parts can cause injury. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Perform the steps that follow: death or injury. Moving parts can cause injury.
1. Switch off. then switch on the machine. GP 4. Perform the steps that follow:
2. Update the Software, GP 9. 1. Switch off. then switch on the machine. GP 4.
3. Enter GP 37, How to Obtain Log Files to gather machine logs. a. Change the Print mode (Normal/High Quality/High Resolution).
• If there was a reboot after the error had occurred and hence was unable to obtain the b. Change the RAM size. (Change the port settings or the receive buffer size, etc.)
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530) 2. Switch off. then switch on the machine. GP 4.
to “1” after completing the procedure. 3. Update the Software, GP 9.
4. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu, 4. Enter GP 37, How to Obtain Log Files to gather machine logs.
GP 15.
• If there was a reboot after the error had occurred and hence was unable to obtain the
5. Switch off, then switch on the machine, GP 4. log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
6. If the error persists, obtain the log file again, GP 37. to “1” after completing the procedure.
7. Switch off the machine, GP 4. 5. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu,
8. Disconnect the power cord for 2 minutes. GP 15.
9. Switch on the machine, GP 4. 6. Switch off, then switch on the machine, GP 4.
10. Install a new ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 7. If the error persists, obtain the log file again, GP 37.
(SFP) and perform the same operation where the error occurred. 8. Switch off the machine, GP 4.
11. Reinstall the original ESS PWB and contact the Support for instructions. 9. Disconnect the power cord for 2 minutes.
10. Switch on the machine, GP 4.
11. Check the wiring on the MCU PWB and the ESS PWB are fully seated.
12. If the error persists, install a new MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP
Tall), PL 18.9 Item 1 (SFP) and perform the same operation where the error occurred.
13. If the error persists, install a new ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP
Tall), PL 18.9 Item 5 (SFP) and perform the same operation where the error occurred.
14. Reinstall the original ESS PWB and contact Support for instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-223 024-368, 024-370
024-371, 372, 373, 375 IOT-ESS Communication Fail 2 RAP 024-376 IOT-ESS Communication Fail 25 RAP
024-371 Communication between the ESS and IOT has not been established. 024-376 Occurs when a break in connection is detected at the loop back terminal of the image
signal line.
024-372 Sending error detected by the controller (incorrect parameter instruction).
Procedure
024-373 DLL communication failure recovery error detected by the controller.
WARNING
024-375 DLL receiving error detected by the controller (incorrect parameter instruction). Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Procedure death or injury. Moving parts can cause injury.
Perform the steps that follow:
WARNING
1. Switch off, then switch on the machine GP 4.
Ensure that the electricity to the machine is switched off while performing tasks that do
2. Update the Software, GP 9.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. 3. Check the wiring on the MCU PWB and the ESS PWB are fully seated.
Perform the steps that follow: 4. Check the LPH unit image signal disconnection (cable) is fully seated at the, LPH PL 2.1
Item 1, and the ESS PWB.
1. Switch off, then switch on the machine GP 4.
5. Switch off, then switch on the machine GP 4.
2. Update the Software, GP 9.
6. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu,
3. Check the wiring on the MCU PWB and the ESS PWB are fully seated.
GP 15.
4. If the error persists, install new components as necessary:
7. Switch off, then switch on the machine, GP 4.
• MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 (SFP).
8. If the error persists, obtain the log file again, GP 37.
• ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 (SFP).
9. Switch off the machine, GP 4.
10. Disconnect the power cord for 2 minutes.
11. Switch on the machine, GP 4.
12. If the error persists, install a new MCU PWB PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP
Tall), PL 18.9 Item 1 (SFP) and perform the same operation where the error occurred.
13. If the error persists, install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP
Tall), PL 18.9 Item 5 (SFP) and perform the same operation where the error occurred.
14. Reinstall the original ESS PWB and contact Support for instructions.

Status Indicator RAPs 08/2017

024-371, 372, 373, 375, 024-376 2-224 Xerox® VersaLink® B600 Family MFP
024-600 to 024-614 Counter Repair RAP 024-615 IOT Unsupported Drum Shut Off RAP
024-600 The billing master counter is automatically repaired. 024-615 IOT unsupported drum shut off.

024-601 The billing backup counter 1 is automatically repaired. Procedure

For information only, no service action necessary.
024-602 The billing backup counter 2 is automatically repaired.

024-603 The SW key master counter is automatically repaired.

024-604 The SW key backup counter 1 is automatically repaired.

024-605 The SW key backup counter 2 is automatically repaired.

024-606 Billing meter type is automatically repaired (ESS SEEP repaired).

024-607 Billing meter type is automatically repaired (ESS NVM repaired).

024-608 Billing meter type is automatically repaired (IOT NVM repaired).

024-609 Billing count type is automatically repaired (ESS SEEP repaired).

024-610 Billing count type is automatically repaired (ESS NVM repaired).

024-611 Billing count type is automatically repaired (IOT NVM repaired).

024-612 Modal break point is automatically repaired (ESS SEEP repaired).

024-613 Modal break point is automatically repaired (ESS NVM repaired).

024-614 Modal break point is automatically repaired (IOT NVM repaired).

Procedure
For information only, no service action necessary.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-225 024-600 to 024-614, 024-615
024-616 to 024-618 Serial Number RAP 024-619 to 024-621 Product Number RAP
024-616 Serial No. Master was restored automatically. 024-619 Product No. Master was restored automatically.

024-617 Serial No. Backup1 was restored automatically. 024-620 Product No. Backup1 was restored automatically.

024-618 Serial No. Backup2 was restored automatically. 024-621 Product No. Backup2 was restored automatically.

Procedure Procedure
For information only, no service action necessary. For information only, no service action necessary.

Status Indicator RAPs 08/2017

024-616 to 024-618, 024-619 to 024-621 2-226 Xerox® VersaLink® B600 Family MFP
024-701 Invalid Instruction of Face Inversion RAP 024-702 Paper Jam RAP
024-701 Job cancellation due to invalid invert instruction. 024-702 Job cancellation due to paper jam.

Procedure Procedure
Refer the customer the User Guide to use paper or media that is within specification. Clear the paper jam.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-227 024-701, 024-702
024-705 Forced Annotation Template Fail RAP 024-707 Duplex Inversion Prohibited (Duplex) RAP
024-705 The specified Force Annotation template cannot be found in the device 024-707 A duplex print instruction was received for duplex/invert prohibited paper.

Procedure Procedure
1. Delete document and attempt to restore the template from the driver. Perform the steps that follow:
2. Enter GP 37, How to Obtain Log Files to gather machine logs. 1. Advise the customer to use paper that is within specification or to print simplex. Refer to
• If there was a reboot after the error had occurred and hence was unable to obtain the GP 26, Paper and Media Size Specifications.
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530) 2. Enter GP 37, How to Obtain Log Files to gather machine logs.
to “1” after completing the procedure. • If there was a reboot after the error had occurred and hence was unable to obtain the
3. Repeat the operation which failed. log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
4. Update the Software, GP 9. to “1” after completing the procedure.
5. Switch off, then switch on the machine GP 4. 3. Repeat the operation which failed.
6. Ask the customer for the procedures to reproducing an error according to the operation 4. Update the Software, GP 9.
that was performed when the error occurred. 5. Switch off, then switch on the machine GP 4.
a. Check the exact occurrence timing during job execution. 6. Ask the customer for the procedures to reproducing an error according to the operation
b. Check the job settings from the Panel. that was performed when the error occurred.
c. Collect other information as much as possible to reproduce the error. a. Check the exact occurrence timing during job execution.
7. Enter GP 37, How to Obtain Log Files to gather machine logs. b. Check the job settings from the Panel.
8. Contact Support for further instructions. c. Collect other information as much as possible to reproduce the error.
7. Enter GP 37, How to Obtain Log Files to gather machine logs.
8. Contact Support for further instructions.

Status Indicator RAPs 08/2017

024-705, 024-707 2-228 Xerox® VersaLink® B600 Family MFP
024-708 Duplex Inversion Prohibited (Face Down) RAP 024-746, 024-747 Print Request Failure RAP
024-708 A face down output instruction was received for duplex/invert prohibited paper. 024-746 There are parameters that are incompatible with the specified paper type.

Procedure 024-747 The specified combination of parameters (stored file size, paper size, paper tray,
duplex command, output tray) cannot be executed or continued.
Perform the steps that follow:
1. Advise the customer to use paper that is within specification or to print face up. Refer to
GP 26, Paper and Media Size Specifications.
Procedure
Advise the customer to use the correct print parameters.
2. Enter GP 37, How to Obtain Log Files to gather machine logs.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
3. Repeat the operation which failed.
4. Update the Software, GP 9.
5. Switch off, then switch on the machine GP 4.
6. Ask the customer for the procedures to reproducing an error according to the operation
that was performed when the error occurred.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
7. Enter GP 37, How to Obtain Log Files to gather machine logs.
8. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-229 024-708, 024-746, 024-747
024-748 Bates Numbering Digit Exceeded RAP 024-910 and 024-959 Tray 1 Size Mismatch RAP
024-748 The number of bates numbering digits is exceeded. BSD-ON: BSD 45: MCU, Size Switch Assembly (Tray 1)

Procedure BSD-ON: BSD 07: Registration and no paper sensor

Perform the steps that follow:
024-910 Size mismatch tray 1, measured length mismatch.
1. Advise the customer to reduce the number of documents to less than the user-specified
number or reduce the number of numbering digits. 024-959 Tray 1 size mismatch.
2. Enter GP 37, How to Obtain Log Files to gather machine logs.
• If there was a reboot after the error had occurred and hence was unable to obtain the Procedure
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
3. Repeat the operation which failed.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
4. Update the Software, GP 9.
death or injury. Moving parts can cause injury.
5. Switch off, then switch on the machine GP 4.
6. Ask the customer for the procedures to reproducing an error according to the operation Refer to the procedure that follows as necessary:
that was performed when the error occurred.
• GP 11, How to Check a Sensor
a. Check the exact occurrence timing during job execution.
Perform the steps that follow:
b. Check the job settings from the Panel.
1. Advise the customer:
c. Collect other information as much as possible to reproduce the error.
a. Use paper that is within specification. Refer to GP 26, Media Specifications.
7. Enter GP 37, How to Obtain Log Files to gather machine logs.
b. Ensure the paper in tray 1, PL 9.1 Item 1, is the correct size for the job.
8. Contact Support for further instructions.
c. Ensure tray 1 is fully inserted.
2. Check for slipping or sticky registration clutch, PL 15.1 Item 8.
3. Enter dC330. Enter the following codes to check the sensors:
• 071-106 tray 1 paper size sensor 0
• 071-107 tray 1 paper size sensor 1
• 071-108 tray 1 paper size sensor 2
• 071-103 registration sensor
4. Install new components as necessary:
a. Registration sensor, PL 15.2 Item 13.
b. Size switch assembly (tray 1), PL 18.3 Item 21(MFP), PL 18.7 Item 21(MFP Tall), PL
18.11 Item 21(SFP).
c. MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP Tall) or PL 18.9 Item 1
(SFP).

Status Indicator RAPs 08/2017

024-748, 024-910 and 024-959 2-230 Xerox® VersaLink® B600 Family MFP
024-911 and 024-960 Tray 2 Size Mismatch RAP 024-912 and 024-961 Tray 3 Size Mismatch RAP
BSD-ON: BSD 45: MCU, Size Switch Assembly (Tray 1) BSD-ON: BSD 45: MCU, Size Switch Assembly (Tray 1)

BSD-ON: BSD 07: Registration and no paper sensor BSD-ON: BSD 07: Registration and no paper sensor

024-911 Size mismatch tray 2, measured length mismatch. 024-912 Size mismatch tray 3, measured length mismatch.

024-960 Tray 2 size mismatch. 024-961 Tray 3 size mismatch.

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.

Refer to the procedure that follows as necessary: Refer to the procedure that follows as necessary:

• GP 11, How to Check a Sensor • GP 11, How to Check a Sensor

Perform the steps that follow: Perform the steps that follow:
1. Advise the customer: 1. Advise the customer:
a. Use paper that is within specification. Refer to GP 26, Media Specifications. a. Use paper that is within specification. Refer to GP 26, Media Specifications.
b. Ensure the paper in tray 2, PL 9.1 Item 1, is the correct size for the job. b. Ensure the paper in tray 3, PL 9.1 Item 1, is the correct size for the job.
c. Ensure tray 2 is closed. c. Ensure tray 3 is closed.
2. Enter dC330. Enter the following codes to check the sensors: 2. Enter dC330. Enter the following codes to check the sensors:
• 071-109 option feeder 2 size sensor 0 • 071-114 option feeder 3 size sensor 0
• 071-110 option feeder 2 size sensor 1 • 071-115 option feeder 3 size sensor 1
• 071-111 option feeder 2 size sensor 2 • 071-116 option feeder 3 size sensor 2
• 071-103 registration sensor • 071-103 registration sensor
3. Install new components as necessary: 3. Install new components as necessary:
a. Registration sensor, PL 15.2 Item 13. a. Registration sensor, PL 15.2 Item 13.
b. Switch assembly size OPF 550, PL 10.1 Item 12. b. Switch assembly size OPF 550, PL 10.1 Item 12.
c. MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP Tall) or PL 18.9 Item 1 c. MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP Tall) or PL 18.9 Item 1
(SFP). (SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-231 024-911 and 024-960, 024-912 and 024-961
024-913, 962 Tray 4 Size Mismatch RAP 024-916 Finisher Stacker Mix Full Stack RAP
BSD-ON: BSD 45: MCU, Size Switch Assembly (Tray 1) BSD-ON: Finisher diagram 1

BSD-ON: BSD 07: Registration and no paper sensor BSD-ON: Finisher diagram 3

024-913 Size mismatch tray 4, measured length mismatch. BSD-ON: Finisher diagram 4

024-960 Tray 4 size mismatch. 024-916 One of the following conditions was met during Mix Full position detection:

Procedure • When paper size of the next job (either in feed direction or width direction) is larger than
the uppermost paper size loaded for the previous job.
WARNING
• When changed to staple mode when the uppermost paper size loaded for the previous
Ensure that the electricity to the machine is switched off while performing tasks that do
job is less than 279.4mm.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
• When uppermost paper size loaded for the previous job is unknown’.
death or injury. Moving parts can cause injury.
Procedure
Refer to the procedure that follows as necessary: WARNING
• GP 11, How to Check a Sensor Ensure that the electricity to the machine is switched off while performing tasks that do
Perform the steps that follow: not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
1. Advise the customer to:
Refer to the procedure that follows as necessary:
a. Use paper that is within specification. Refer to GP 26, Media Specifications.
• GP 11, How to Check a Sensor.
b. Ensure the paper in tray 4, PL 9.1 Item 1, is the correct size for the job.
Perform the steps that follow:
c. Ensure tray 4 is closed.
1. Advise the customer to remove the paper from the stacker.
2. Enter dC330. Enter the following codes to check the sensors:
2. Enter dC330, code 012-230. Check the stacker tray no-paper & full sensor PL 21.1 Item
• 071-119 option feeder 4 size sensor 0
11.
• 071-120 option feeder 4 size sensor 1
3. Install a new, PWBA GPF A4FIN, PL 21.1 Item 12.
• 071-121 option feeder 4 size sensor 2
• 071-103 registration sensor
3. Install new components as necessary:
a. Registration sensor, PL 15.2 Item 13.
b. Switch assembly size OPF 550, PL 10.1 Item 12.
c. MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP Tall) or PL 18.9 Item 1
(SFP).

Status Indicator RAPs 08/2017

024-913, 962, 024-916 2-232 Xerox® VersaLink® B600 Family MFP
024-917 Stacker Tray Staple Set Over Count RAP 024-920 FaceDown Tray 1 Paper FULL RAP
024-917 The Staple Set Count exceeded 50 sets on the Stacker Tray during the Staple Set 024-920 The paper output to the FaceDown Tray 1 is full.
Eject operation.
Procedure
Procedure WARNING
WARNING Ensure that the electricity to the machine is switched off while performing tasks that do
Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.
death or injury. Moving parts can cause injury. Perform the steps that follow:
Perform the steps that follow: 1. Clear the paper from the output tray.
1. Install a new staple no paper sensor, PL 21.1 Item 11. 2. Enter dC330, code 071-105 to check the full stack sensor.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-233 024-917, 024-920
024-933 024-940 024-941 DRUM CARTRIDGE Life End RAP 024-934 Paper Type Mismatch RAP
BSD-ON: IOT diagram 13 024-934 The media requested in the print file is not available in any media tray.

BSD-ON: IOT diagram 14 Procedure

024-933 Drum cartridge Y life end.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
024-940 Drum cartridge M life end. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
024-941 Drum cartridge C life end. Perform the steps that follow:
1. Load the requested media, and set tray media type correctly.
Procedure 2. Update the Software, GP 9.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Verify the customer has installed a new DRUM cartridge for the color reporting in fault.
2. Check the connection terminal of the dispense assembly for damage. If the dispense
assembly at fault is damaged, install a new dispense assembly:
• XERO DEVE CRU Assembly PL 8.1 Item 1.
3. Check the wiring between the XERO DEVE CRU assembly PL 8.1 Item 1 and the toner
CRUM connector assembly PL 5.1 Item 6.
4. Check the XERO DEVE CRU assembly is installed properly.
5. Check the wiring of the CRUM inside the XERO DEVE CRU assembly. If the harness is
damaged, install a new, XERO DEVE CRU assembly PL 8.1 Item 1.
6. Check the wiring of the DEVE/ XERO C. If the harness is damaged, install a new, XERO
CRUM LPH FFC kit.
7. If the error persists, install a new MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1
(MFP Tall) or PL 18.9 Item 1 (SFP).

Status Indicator RAPs 08/2017

024-933 024-940 024-941, 024-934 2-234 Xerox® VersaLink® B600 Family MFP
024-946 Tray 1 Out of Place RAP 024-947 to 024-949 and 028-989 Tray 2, 3, 4, 5 Out of Place
BSD-ON: BSD 45: MCU, Size Switch Assembly (Tray 1) RAP
BSD-ON: BSD 47: OPF PWB, Tray Open Sensor
024-946 The system detected that tray 1 was not installed.
BSD-ON: BSD 45: MCU, Size Switch Assembly (Tray 1)
Procedure
WARNING 024-947 The system detected that tray 2 was not installed. (OPF 550 or HCF)
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 024-948 The system detected that tray 3 was not installed. (OPF 550 or HCF)
death or injury. Moving parts can cause injury.
024-949 The system detected that tray 4 was not installed.
Perform the following procedures as required:
• GP 11, How to Check a Sensor 028-989 The system detected that tray 5 was not installed.
Perform the steps that follow:
1. Check that tray 1 is fully inserted. Procedure
2. Check that paper is loaded in the tray and is lifting properly when tray is inserted. WARNING
3. Enter dC330, code 071-101 to check the tray 1 size switch PL 18.3 Item 21. Ensure that the electricity to the machine is switched off while performing tasks that do
4. Enter dC330. Enter the following codes to check the tray 1 size sensors: not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
• 071-106 tray 1 size sensor 0 death or injury. Moving parts can cause injury.
• 071-107 tray 1 size sensor 1
Refer to the procedure that follows as necessary:
• 071-108 tray 1 size sensor 2
• GP 11, How to Check a Sensor
5. Install new components as necessary:
Perform the steps that follow:
• Size switch assembly (Tray 1), PL 18.3 Item 21(MFP), PL 18.7 Item 21(MFP Tall), PL
1. Advise the customer to:
18.11 Item 21.
d. Ensure the relevant tray is installed and closed in the machine.
• MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP Tall) or PL 18.9 Item 1
(SFP). 2. Check the HCF for damage. If the HCF is damaged, install a new HCF.
3. Enter dC330. Enter code 071-129 to check the tray 2 sensor HCF(HTM).
4. Enter dC330. Enter code 071-131 to check the tray 3 sensor HCF(HTM).
5. Check the OPF 550 feeder assembly, PL 10.1 Item 1, for damage. If the OPF 550 feeder
assembly is damaged, install a new OPF 550 feeder assembly kit, PL 10.1 Item 1.
6. Enter dC330. Enter the following codes to check the tray 2 sensors: (OPF 550)
• 071-109 option feeder 2 size sensor 0
• 071-110 option feeder 2 size sensor 1
• 071-111 option feeder 2 size sensor 2
7. Enter dC330. Enter the following codes to check the tray 3 sensors: (OPF 550)
• 071-114 option feeder 3 size sensor 0
• 071-115 option feeder 3 size sensor 1
• 071-116 option feeder 3 size sensor 2
8. Enter dC330. Enter the following codes to check the tray 4 sensors: (OPF 550)
• 071-119 option feeder 4 size sensor 0
• 071-120 option feeder 4 size sensor 1
• 071-121 option feeder 4 size sensor 2
9. Check the Tray 5 settings in the UI console and verify settings are correct for the appropri-
ate optional feeder installed.
10. Install new components as necessary:

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-235 024-946, 024-947 to 024-949 and 028-989
 a. Switch assembly size OPF 550, PL 10.1 Item 12. 024-950 Tray 1 Empty RAP
b. MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP Tall) or PL 18.9 Item 1 BSD-ON: BSD 07: Registration and no paper sensors
(SFP).
024-950 Tray 1 is Out of Paper

WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Procedure
1. Advise the customer to add paper to tray 1 if the tray is empty.
2. Check the registration feeder chute assembly for damage. If the registration feeder chute
assembly is damaged, install a new registration feeder chute assembly, PL 15.2 Item 1.
3. Enter dC330, code 071-101 to check the tray 1 no paper sensor PL 15.2 Item 22.
4. Check the wiring between the no paper sensor and the MCU PWB for damage. Repair the
harness is necessary. If the fault persists, install a new no paper sensor, PL 15.2 Item 22.
5. If the fault persists, install a new MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1
(MFP Tall) or PL 18.9 Item 1 (SFP).

Status Indicator RAPs 08/2017

024-947 to 024-949 and 028-989, 024-950 2-236 Xerox® VersaLink® B600 Family MFP
024-951 to 024-953 Tray 2, 3, 4 Out of Paper RAP 024-954 MSI Tray Out Of Paper RAP
BSD-ON: BSD 41: OPF PWB, HCF No Paper Sensor BSD-ON: BSD 48: MCU, MSI No Paper Sensor

BSD-ON: BSD 31: OPF 550 PWB, OPT Feeder No Paper Sensor 024-954 The MSI tray is empty.

024-951 Tray 2 is out of paper. WARNING

Ensure that the electricity to the machine is switched off while performing tasks that do
024-952 Tray 3 is out of paper.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
024-953 Tray 4 is out of paper.
Procedure
Procedure 1. Add paper to the MSI tray.
WARNING 2. Check the MSI frame assembly for damage. If the MSI frame assembly is damaged,
install a new MSI frame assembly, PL 13.1 Item 1.
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 3. Enter dC330, code 071-100 to activate the MSI no paper sensor, PL 13.1 Item 8. If the
MSI no paper sensor fails to activate, install a new MSI no paper sensor, PL 13.1 Item 8.
death or injury. Moving parts can cause injury.
4. If the fault persists, install a new MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1
Refer to the procedure that follows as necessary: (MFP Tall) or PL 18.9 Item 1 (SFP).
• GP 11, How to Check a Sensor
Perform the steps that follow:
1. Advise the customer to add paper to the tray at fault if empty.
2. Check the HCF feeder assembly, PL 11.1 Item 5 for damage. If the HCF feeder assembly
is damaged, install a new HCF feeder assembly, PL 11.1 Item 5.
3. Enter dC330. Enter code 071-112 to check the tray 2 no paper sensor.
4. Enter dC330. Enter code 071-117 to check the tray 3 no paper sensor.
5. Enter dC330. Enter code 071-122 to check the tray 4 no paper sensor (OPF 550).
6. Check the wiring between the OPT feeder no paper sensor and the OPF 550 PWB.
Repair the harness as necessary.
7. If the fault persists, install a new MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1
(MFP Tall) or PL 18.9 Item 1 (SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-237 024-951 to 024-953, 024-954
024-958 Bypass Tray Size Mismatch RAP 024-965, 024-966 ATS/APS RAP
BSD-ON: BSD 48: MCU, MSI No Paper Sensor 024-965 The paper specified for printing is not loaded in the tray.

BSD-ON: BSD 07: Registration and no paper sensor 024-966 The paper specified for printing cannot be detected.

024-958 Check Paper Selection - Check Bypass Tray Settings. Initial Actions
• Check the correct setting for paper size and type are selected in the UI.
WARNING • Add the correct paper to the appropriate Tray.
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
WARNING
death or injury. Moving parts can cause injury. Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Procedure death or injury. Moving parts can cause injury.
1. Add paper to the MSI tray.
2. Check the MSI frame assembly for damage. If the MSI frame assembly is damaged, Procedure
install a new MSI frame assembly, PL 13.1 Item 1.
Perform the steps that follow:
3. Enter dC330, code 071-100 to activate the MSI no paper sensor, PL 13.1 Item 8. If the
1. Switch off, then switch on the machine, GP 4.
MSI no paper sensor fails to activate, install a new MSI no paper sensor, PL 13.1 Item 8.
2. If the error persists, perform the steps that follow:
4. Enter dC330, code 071-103 to activate the registration sensor, PL 15.2 Item 13. If the reg-
istration sensor fails to activate, install a new registration sensor, PL 15.2 Item 13. a. Ensure that all connectors and surface mounted modules on the ESS PWB and the
5. If the fault persists, install a new MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 MCU PWB are fully seated.
(MFP Tall) or PL 18.9 Item 1 (SFP). b. Update the Software, GP 9.

Status Indicator RAPs 08/2017

024-958, 024-965, 024-966 2-238 Xerox® VersaLink® B600 Family MFP
024-967 and 024-968 Stapler Paper Mixed Width and 024-976 Finisher Staple Status NG RAP
Batting Error RAP BSD-ON: Finisher diagram 1
024-967 Mixed Width was detected with the settings only available for stapling the same
widths. BSD-ON: Finisher diagram 2

024-976 Finisher Staple Status NG:

024-968 The Staple position was batting.

1. In staple operation, staple home sensor does not detect off-on within the specified time.
Procedure
2. After reverse operation, staple home sensor detects on within the specified time.
WARNING
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause WARNING
death or injury. Moving parts can cause injury. Ensure that the electricity to the machine is switched off while performing tasks that do
Perform the steps that follow: not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
1. Cancel the staple job in progress.
Refer to the procedure that follows as necessary:
2. If the error persists, perform the steps that follow:
• GP 10, How to Check a Motor.
a. Switch off, then switch on the machine, GP 4.
• GP 11, How to Check a Sensor
b. Ensure that all connectors and surface mounted modules on the ESS PWB and the
MCU PWB are fully seated. Perform the steps that follow:
c. Update the Software, GP 9. 1. Clear any paper jam in the paper path and in the stapler.
2. Check the stapler assembly, PL 21.2 Item 7 for damage. If the stapler assembly is dam-
aged, install a new stapler assembly, PL 21.2 Item 7.
3. Enter dC330, code 012-222 to activate the stapler home sensor, PL 21.2 Item 7. If the self
stapler home sensor activates, go to step 4. If the stapler home sensor does not activate,
install a new stapler assembly, PL 21.2 Item 7.
4. Enter dC330, code 012-250 to run the stapler home motor, PL 21.2 Item 13. If the stapler
home motor runs, go to step 5. If the stapler home motor does not run, install a new sta-
pler assembly, PL 21.2 Item 7.
5. If the error persists, install a new PWBA GPF A4FIN, PL 21.1 Item 12.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-239 024-967 and 024-968, 024-976
024-977 Stapler Feed Ready Fail RAP 024-979 Finisher Stapler Near Empty RAP
BSD-ON: Finisher diagram 1 BSD-ON: Finisher diagram 1

BSD-ON: Finisher diagram 2 BSD-ON: Finisher diagram 2

024-977 At the start of stapling, self priming sensor is OFF. 024-979 Detect Low Staple Sensor ON just before Stapler Motor ON.

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Refer to the procedure that follows as necessary: Refer to the procedure that follows as necessary:
• GP 10, How to Check a Motor. • GP 11, How to Check a Sensor
• GP 11, How to Check a Sensor Perform the steps that follow:
Perform the steps that follow: 1. Verify the staple cartridge is installed correctly, reinstall if necessary.
1. Verify the staple cartridge is installed correctly, reinstall if necessary. 2. Enter dC330, code 012-220 to activate the low staple sensor, PL 21.2 Item 7. If the low
2. Enter dC330, code 012-221 to activate the self priming sensor, PL 21.2 Item 7. If the self staple sensor does not activate, install a new stapler assembly, PL 21.2 Item 7.
priming sensor activates, go to step 3. If the self priming sensor does not activate, install a 3. If the error persists, install a new PWBA GPF A4FIN, PL 21.1 Item 12.
new stapler assembly, PL 21.2 Item 7.
3. Enter dC330, code 012-250 to run the stapler home motor, PL 21.2 Item 7. If the stapler
home motor runs, go to step 3. If the stapler home motor does not run, install a new sta-
pler assembly, PL 21.2 Item 7.
4. Install a new PWBA GPF A4FIN, PL 21.1 Item 12.

Status Indicator RAPs 08/2017

024-977, 024-979 2-240 Xerox® VersaLink® B600 Family MFP
024-980 Finisher Stacker Tray Full RAP 024-982 Stacker Lower Safety Warning RAP
BSD-ON: Finisher diagram 1 BSD-ON: Finisher diagram 1

BSD-ON: Finisher diagram 5 BSD-ON: Finisher diagram 2

024-980 Stack Encoder Sensor counted the specified number of sheets for Full Stack (large 024-982 The stacker height sensor 1 did not detect OFF within the specified time in three con-
size/Small size). secutive times.

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Refer to the procedure that follows as necessary: Refer to the procedure that follows as necessary:
• GP 11, How to Check a Sensor • GP 11, How to Check a Sensor
Perform the steps that follow: Perform the steps that follow:
1. Remove the all paper in the tray. 1. Remove the all paper in the tray and vary there are no obstructions of the stacker tray.
2. Enter dC330, code 012-230 to activate the stacker tray no-paper & full sensor, PL 21.1 2. Enter dC330, code 012-230 to activate the stacker tray no-paper & full sensor, PL 21.1
Item 11. If the stacker tray no-paper & full sensor, does not activate, install a new PWBA Item 11.
GPF A4FIN, PL 21.1 Item 12. 3. Enter dC330, code 012-250 to activate the stacker height sensor 1, PL 21.1 Item 3.
4. Install a new PWBA GPF A4FIN, PL 21.1 Item 12.
5. If the fault persists, install a new finisher.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-241 024-980, 024-982
025-596, 025-597 HDD Diagnostics RAP 026-400 USB Host Connection Number Exceeded RAP
025-596 An NG occurred when HDD fail forecast of diagnostics was executed. 026-400 The number of machines that are connected to the USB Host Port of this machine has
exceeded the maximum permissible number of connections.
025-597 An error occurred when HDD initialization of diagnostics was executed.
Procedure
Procedure Perform the steps that follow:
Perform the 016-210, 016-506, 016-777, 016-780, 016-798 HDD Error RAP. 1. Switch off, then switch on the machine, GP 4.
2. Advise the customer to disconnect some of the machines that are connected to this USB
host port and ensure that the number of connected machines are below the maximum
permissible number of connections.
3. Contact Support for further instructions.

Status Indicator RAPs 08/2017

025-596, 025-597, 026-400 2-242 Xerox® VersaLink® B600 Family MFP
026-402 Changed IOT Speed RAP 026-403 Stop printing and wait for toner cooling RAP
026-402 The IOT has started the print at a low speed. 026-403 When IOT sends notification that cooling related to the toner is required when the IOT
internal temperature is high.
Procedure
For information only, no service action necessary. Procedure
Inform the customer to give the machine time to cool down before proceeding.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-243 026-402, 026-403
026-700 LDAP Protocol Error RAP 026-701 Address Book Request Overflow RAP
026-700 It was detected that the error response returned from the server does not exist in the 026-701 The software in the machine was subjected to a large amount of simultaneous
LDAP protocol definitions. address queries from multiple machine panel and Web UI input devices. The processing
capacity of the JRM directory service has been exceeded.
Procedure
Perform the steps that follow: Procedure
1. Request the customer that this fault is caused when the server uses an undefined LDAP Perform the steps that follow:
protocol that is not supported by the machine. Correct any mistakes in server settings or 1. Request the customer that when performing simultaneous queries on the address book in
client operation. the machine from multiple machine panel and Web UI input devices, lower the query inter-
2. If the error persists, perform GP 37 How to Obtain Log Files, immediately after the error val.
has occurred. 2. If the error persists, perform GP 37 How to Obtain Log Files, immediately after the error
3. Contact Support for further instructions. has occurred.
3. Contact Support for further instructions.

Status Indicator RAPs 08/2017

026-700, 026-701 2-244 Xerox® VersaLink® B600 Family MFP
026-702 Address Book Directory Service Overflow RAP 026-703 Abort With Logout RAP
026-702 The JRM directory service, which is an internal software of the machine, has simulta- 026-703 At installation of additional document, authentication is already canceled.
neously received two or more requests for the same operation.
Procedure
Procedure Advise the customer to make it impossible for authentication to be canceled at additional docu-
Perform the steps that follow: ment loading.
1. Check whether the Controller ROM is the latest version. If not, upgrade it to the latest.
2. If the error persists, perform GP 37 How to Obtain Log Files, immediately after the error
has occurred.
3. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-245 026-702, 026-703
026-708 URL Data Over Size RAP 026-709 URL HDD Full RAP
026-708 The size of a scan to URL job has exceeded the upper limit of the size of scanned 026-709 The HDD partition for accumulated scan to URL data has become full, causing the job
data per job. to fail.

Procedure Procedure
Advise the customer to: For information only, no service action necessary. Advise the customer to wait for approxi-
1. Reduce a resolution send parameter (image-to-send quality) then re-send the job. mately one day until an automatic deletion of documents makes space available. Then re-run
the job.
2. Reduce a magnification send parameter, then re-send the job.
3. Increase the maximum file accumulated data size.
4. If the error persists, perform GP 37 How to Obtain Log Files, immediately after the error
has occurred.
5. Contact Support for further instructions.

Status Indicator RAPs 08/2017

026-708, 026-709 2-246 Xerox® VersaLink® B600 Family MFP
026-710 S/MIME Unsupported Cipher RAP 026-711 Multi-Page File Size RAP
026-710 The device has received a S/MIME encrypted mail that is encrypted by an unsup- 026-711 The upper limit size of the multi-page file format generated in scan service has been
ported encryption method. exceeded.

Procedure Procedure
Perform the steps that follow: Advise the customer:
1. Advise the customer: 1. Reduce the resolution level (scanned-image quality), then re-run the job.
a. Ask the sender of the S/MIME encrypted mail to encrypt the mail by the encryption 2. Reduce the number of documents, then re-run the job.
method (3DES), then re-send it. 3. If the error persists, perform GP 37 How to Obtain Log Files, immediately after the error
b. Set RAPS140 Authentication Mode of the device to off. has occurred.
2. If the error persists, perform GP 37 How to Obtain Log Files, immediately after the error 4. Contact Support for further instructions.
has occurred.
3. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-247 026-710, 026-711
026-712 HTTP Out Job Overlap Error RAP 026-718 PS Print Instruction Fail RAP
026-712 The high compression/OCR processing module has detected that a job that specifies 026-718 An erroneous combination of print parameters selected (finishing, paper size, paper
high compression/OCR processing and is to be taken out using HTTP has started while tray, Duplex instructions, output tray) prevents the device from running the job.
another job to be sent via the network is undergoing high compression/OCR processing.
Procedure
Procedure Perform the steps that follow:
For information only, no service action necessary. Request the customer that as a job specify- 1. Advise the customer to correctly set finishing, paper size, paper tray, duplex instructions,
ing high compression/OCR processing is in progress, wait until the job is complete before run- and output tray options, then re-run the job.
ning another job. 2. If the error persists, Update the Software, GP 9.

Status Indicator RAPs 08/2017

026-712, 026-718 2-248 Xerox® VersaLink® B600 Family MFP
026-719 Internal Error in Scan RAP 026-720 to 026-723 Media Error RAP
026-719 An internal error has occurred. 026-720 The media does not have enough space available.

Procedure 026-721 An attempt to access media has failed.

Perform the steps that follow:
026-722 The media is not formatted.
1. Update to the latest version of the software, GP 9.
2. Advise the customer to perform the same operation. 026-723 An attempt to access media has failed.
3. If the error persists, perform GP 37 How to Obtain Log Files, immediately after the error
has occurred. Procedure
4. Contact Support for further instructions. Advise the customer:
1. Check that the media exists where scanned documents will be sent.
2. Check that the PC can access the media where scanned documents will be sent.
3. Check that a file can be created in a specified storage.
4. Check that the media is neither removed nor reinserted while being referred to or that dur-
ing that time, other media is not inserted.
5. If the error persists, perform GP 37 How to Obtain Log Files, immediately after the error
has occurred.
6. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-249 026-719, 026-720 to 026-723
026-726 Inconsistent Options RAP 026-727 Media Filepath Fail RAP
026-726 The device configuration info included in XPJL does not match the actual configura- 026-727 The storage path with the specified character string length (including the filename)
tion. cannot be created in the media.

Procedure Procedure
1. Advise the customer to set up the device configuration info on the printer driver screen so 1. Advise the customer to shorten the specified storage location or the filename.
that it can match the actual configuration, 2. If the error persists, perform GP 37 How to Obtain Log Files, immediately after the error
has occurred.
3. Contact Support for further instructions.

Status Indicator RAPs 08/2017

026-726, 026-727 2-250 Xerox® VersaLink® B600 Family MFP
026-728, 026-729 WSD Scan Error RAP 026-730 Tray Paper Size Not Detected RAP
026-728 An error occurred during communication with the WSD scan client. WSD scan client 026-730 The paper size of the paper tray selected is unknown.
canceled the job.
Procedure
026-729 An error occurred during communication with the WSD scan client. WSD scan client
Make sure the paper guides in the selected tray are set correctly.
canceled the job or a scan from the DADF was performed from an application other than Win-
dows FAX and scan.

Procedure
Advise the customer:
1. Check whether the transfer destination WSD scan client and the machine are able to
communicate via the network. For example:
• Check whether the WSD scan client has enough free capacity.
• Check the connection of the network cable.
2. When using DADF, perform the scan using Windows FAX & Scan. Or, change to the
platen to perform the scan.
3. 026-729 Only - If the error persists, perform GP 37 How to Obtain Log Files, immediately
after the error has occurred.
4. 026-729 Only - Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-251 026-728, 026-729, 026-730
026-731 to 026-733 PJL Fail RAP 026-734 PJL Diag Mode RAP
026-731 The PIN number that is specified by PJL command is different from the number that is 026-734 Unable to transition to the PJL Diag Mode.
calculated from the machine’s serial number.
Procedure
026-732 The print count that is specified by PJL command has exceeded the machine’s total
Advise the customer:
impression meter value by +100.
1. Ensure that the job has completed, then try again.
026-733 The password that is specified by PJL command is different from the one that is set in 2. After completing a panel operation, wait at least 1 minute before starting the download
the machine. operation.

Procedure
Advise the customer to correct the PIN number, print count or password that is specified by
PJL Command, then try again.

Status Indicator RAPs 08/2017

026-731 to 026-733, 026-734 2-252 Xerox® VersaLink® B600 Family MFP
026-739 Waiting Scan Job Deleted RAP 027-442, to 027-444 Duplicate IP Address 1 RAP
026-739 When there are paused scan jobs during the successful completion of a login/logout. 027-442 IPv6 - stateless auto setting IP address 1 is duplicated.

Procedure 027-443 IPv6 - stateless auto setting IP address 2 is duplicated.

Perform the steps that follow:
027-444 IPv6 - stateless auto setting IP address 3 is duplicated.
1. For one occurrence, take no action. If the error persists, do the following,
2. Enter GP 37, How to Obtain Log Files to gather machine logs. Procedure
• If there was a reboot after the error had occurred and hence was unable to obtain the
Perform the steps that follow:
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure. 1. Advise the customer to either change the IPv6 Stateless Auto Setting Address 1, 2 or 3 of
this device or the IPv6 address of the other device on the network.
3. Update the Software, GP 9.
2. If the error persists, have the cu
4. Ask the customer for the procedures to duplicate the error.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
5. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
6. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-253 026-739, 027-442, to 027-444
027-445 Illegal IP Address RAP 027-446 Duplicate IP Address 2 RAP
027-445 IPv6 - manually set IP address is invalid. 027-446 IPv6 - automatically set IP address is duplicated.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to change the IPv6 (Manual Setting Address) of this machine to the 1. Advise the customer to change the IPv6 (Manual Setting Address) of this machine to the
IPv6 address that can be used as the self-machine address. IPv6 address that can be used as the self-machine address.
2. If the error persists, Advise the customer to contact their network administrator. 2. If the error persists, Advise the customer to contact their network administrator.

Status Indicator RAPs 08/2017

027-445, 027-446 2-254 Xerox® VersaLink® B600 Family MFP
027-447 Duplicate IP Address 3 RAP 027-452 Duplicate IP Address 4 RAP
027-447 IPv6 - link local IP address is duplicated. 027-452 A PC with the same IP address exists on the network.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to change the IPv6 Link Local Address of this device or the IPv6 1. Advise the customer to change the duplicated IP address of the PC.
address of the other device on the network. 2. If the error persists, Advise the customer to contact their network administrator.
2. If the error persists, Advise the customer to contact their network administrator.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-255 027-447, 027-452
027-500 SMTP Server Fail for Mail IO RAP 027-501 POP Server Fail for Mail IO RAP
027-500 SMTP server address resolution fail for mail IO. 027-501 Incorrect POP server name was detected.

Procedure Procedure
Advise the customer: Advise the customer:
1. Check with the System Administrator that the mail server has been launched and the 1. Check with the System Administrator that the mail server has been launched and the
environment is already used for other purposes (such as for PC). environment is already used for other purposes (such as for PC).
2. Check that a correct SMTP server address is reflected in the device setting list: 2. Check that a correct POP server address is reflected in the device setting list:
a. When the SMTP server address is specified using IP address, set a correct IP a. When the POP server address is specified using IP address, set a correct IP
address. address.
b. When the SMTP server address is specified using FQDN, check that the FQDN b. When the POP server address is specified using FQDN, check that FQDN name is
name is correct. Also check that a correct DNS server address is set for the device, correct. Also check that a correct DNS server address is set for the device, and set a
and set a correct IP address. correct IP address.
3. If the error persists, Advise the customer to contact their network administrator. 3. If the error persists, Advise the customer to contact their network administrator.

Status Indicator RAPs 08/2017

027-500, 027-501 2-256 Xerox® VersaLink® B600 Family MFP
027-502 POP Authentication Fail for Mail IO RAP 027-503, 504, 533, 773, 785, 786 Server Communication
027-502 POP authentication fail for mail IO. Timeout RAP
027-503 Time to communicate with the POP server ran out (after connection to the server).
Procedure
Perform the steps that follow: 027-504 Internal error or unexpected server response received (at any time).
1. Advise the customer to specify the correct POP server authentication information.
027-533 An internal error has occurred during SMB scan
2. Perform the 027-501 POP Server Fail for Mail IO RAP, then Advise the customer to spec-
ify a correct POP User Name.
027-773 Time to communicate with the SMTP server ran out (after connection to the server).
3. If the error persists, Advise the customer to contact their network administrator.
027-785 Response timeout occurs from the destination WebDAV server.

027-786 WebDAV server timeout is answered.

Procedure
Perform the steps that follow:
1. Advise the customer to wait for a while, then perform the operation again.
2. Investigate the SMTP Server information (name and version of the server that is in use) or
the provider name (in case of outsourcing).(*1)
3. Refer to the SMTP Communication Protocol Report and check whether any 4xx or 5xx
error response were notified from the server. If any 4xx or 5xx response was notified, this
mean that the problem could be at the server side. Use the information obtained from 1.2
to search the Web for troubleshooting information (*2) and perform the corrective
actions.(*1) It is also possible
a. *1 It is also possible to trace the provider and which server is being used by using
the Host Name that is listed in the 220 response (the very first packet) from the Mail
Server.
b. *2 (Reference sample for troubleshooting information search result) Obtained infor-
mation: Exchange 2007 Server, 550 5.7.1 Client does not have permissions to send
as this sender (error information from the server). Search keywords: 550 5.7.1 Client
does not have permissions to send as this sender.
c. Microsoft Search engine: Google Search result: Exchange 2007 transport access
permission model Reason: The Sender that is specified in the MAIL FROM field of
the SMTP protocol does not have the access permission to send to this server.
d. The ms-Exch-SMTP-Submit access permission must be granted to the Sender.
4. Ask the customer To Contact Their Network Administrator.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-257 027-502, 027-503, 504, 533, 773, 785, 786
027-513 SMB Scan Client Access RAP 027-514 Host Name Solution Error in SMB RAP
027-513 In scan to SMB, the user has no right to access the SMB server. 027-514 Unable to resolve hostname during SMB scan.

Procedure Procedure
1. Advise the customer to check if the specified user has read/write access in a file or folder 1. Advise the customer to check the connection to the DNS. Or, check whether the SMB
in the specified place. server name of the transfer destination has been registered in the DNS.
2. Advise the customer to perform the same operation. 2. Advise the customer to perform the same operation.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred. has occurred.
4. Contact Support for further instructions. 4. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-513, 027-514 2-258 Xerox® VersaLink® B600 Family MFP
027-515 DNS Server Setup in SMB RAP 027-516 Server Connection Error in SMB RAP
027-515 The DNS server was not set during SMB scan. 027-516 Problem with connection to server during SMB scan.

Procedure Procedure
1. Advise the customer to set the DNS server address. Or, set the SMB server address of Advise the customer:
the transfer destination using IP address. 1. Check that network communication between the transfer destination SMB server and this
2. Advise the customer to perform the same operation. machine is available, by checking:
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error a. The connection of network cables.
has occurred. b. The TCP/IP settings.
4. Contact Support for further instructions. c. For communication through port 137 (UDP), port 138 (UDP) and port 139 (TCP).
2. Check the network settings that follow to see if the computer operates as an SMB server.
a. Check that the file sharing service for Microsoft network is enabled.
b. Check that NetBIOS over TCP/IP is enabled in the TCP/IP settings.
c. Check the file sharing service (communications through port 137 (UDP), port 138
(UDP) and port 139 (TCP) is allowed in the firewall settings.
3. For communication that goes beyond the subnet, check the WINS server settings and
check whether the server name address can be resolved correctly.
4. Check whether the NetBIOS interface device at the transfer destination SMB server has
started.
5. Advise the customer to perform the same operation.
6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
7. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-259 027-515, 027-516
027-518 Login Name or Password Error in SMB RAP 027-519 Scanning Picture Preservation Place Error RAP
027-518 Login name or a password error in SMB. 027-519 Scan image storage destination or file name specification error during scanner (save
to PC) SMB transfer.
Procedure
1. Advise the customer to check the password that was set for the shared folder. Procedure
2. Advise the customer to perform the same operation. Advise the customer:
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 1. Check if the storage destination is correct.
has occurred. 2. Check if a prohibited character was detected in the specified storage destination or file
4. Contact Support for further instructions. name.
3. Check if the specified storage destination is linked to a different shared folder due to the
distributed file system (DFS).
4. Advise the customer to perform the same operation.
5. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
6. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-518, 027-519 2-260 Xerox® VersaLink® B600 Family MFP
027-520 File Name Acquisition Failure RAP 027-521 File Name Suffix Limit Over in SMB RAP
027-520 Unable to obtain the file/folder name on the SMB scan server. 027-521 The SMB scan file name/folder name suffix has exceeded the limit value.

Procedure Procedure
1. Advise the customer to perform the same operation. 1. Advise the customer to change the file name/destination folder on the SMB scan server.
2. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error Else, move or delete the files in the destination folder.
has occurred. 2. Advise the customer to perform the same operation.
3. Contact Support for further instructions. 3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
4. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-261 027-520, 027-521
027-522 File Creation Failure in SMB RAP 027-523 Lock Folder Creation Failure in SMB RAP
027-522 Failed to create an SMB scan file. 027-523 Failed to create an SMB scan lock folder.

Procedure Procedure
Advise the customer: Advise the customer:
1. Check if the specified file name already exists on the server. 1. Manually delete the lock directory (*.LCK) from the transfer destination.
2. Check if the specified file name is in use. 2. Check whether a folder with the same name as the specified name already exists.
3. Check if the specified file name already exists as a directory. 3. Advise the customer to perform the same operation.
4. Check if a prohibited character was detected in the specified file name. 4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
5. Advise the customer to perform the same operation. has occurred.
6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 5. Contact Support for further instructions.
has occurred.
7. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-522, 027-523 2-262 Xerox® VersaLink® B600 Family MFP
027-524 Folder Creation Failure in SMB RAP 027-525, 027-527 File Delete Failure in SMB RAP
027-524 Failed to create an SMB scan folder. 027-525 Failed to delete an SMB scan file.

Procedure 027-527 Failed to delete an SMB scan folder.

1. Advise the customer to check if a file or folder with the same name as the specified name
exists on the SMB server. Procedure
2. Advise the customer to perform the same operation. 1. Advise the customer to check whether the file in the specified storage destination is being
used by another user.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred. 2. Advise the customer to perform the same operation.
4. Contact Support for further instructions. 3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
4. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-263 027-524, 027-525, 027-527
027-526 Lock Folder Delete Failure in SMB RAP 027-528 Data Write Failure to SMB Server RAP
027-526 Failed to delete an SMB scan lock folder. 027-528 The storage destination on the SMB scan data server has no free space.

Procedure Procedure
1. Advise the customer to manually delete the lock directory (*.LCK) from the transfer desti- 1. Advise the customer to check that the storage destination has enough free space.
nation, then retry the job. 2. Advise the customer to perform the same operation.
2. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred. has occurred.
3. Contact Support for further instructions. 4. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-526, 027-528 2-264 Xerox® VersaLink® B600 Family MFP
027-529 Data Read Failure From SMB Server RAP 027-530 File Name Duplicate Failure in SMB RAP
027-529 Unexpected error of the SMB scan data server. 027-530 Cancel Job is selected for SMB scan File Name Conflict.

Procedure Procedure
1. Advise the customer to log in to the SMB server from another PC using the same user 1. Advise the customer to set File Name Conflict to other than Cancel Job.
name and check whether they can write a file into the same storage destination on that 2. Advise the customer to perform the same operation.
SMB server.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
2. Advise the customer to perform the same operation. has occurred.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 4. Contact Support for further instructions.
has occurred.
4. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-265 027-529, 027-530
027-531 SMB Scan Filing Policy Injustice RAP 027-532 NEXTNAME File Access Error in SMB RAP
027-531 Incorrect SMB scan filing policy (when additional items are selected). 027-532 A file access error has occurred during scanner (save to PC) SMB transfer.

Procedure Procedure
1. Advise the customer to check that the file format is not set to Multi-page When Add is 1. Advise the customer to check that the NEXTNAME.DAT file is correct when Add is
selected for File Name Conflict. selected for File Name Conflict.
2. Advise the customer to perform the same operation. 2. Advise the customer to perform the same operation.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred. has occurred.
4. Contact Support for further instructions. 4. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-531, 027-532 2-266 Xerox® VersaLink® B600 Family MFP
027-543 SMB Server Name Specification Error RAP 027-547, 027-548 SMB Protocol Errors 1 RAP
027-543 The SMB server (NetBIOS) name specification is incorrect. 027-547 SMB protocol error (4-007), the scan domain name specification is incorrect.

Procedure 027-548 SMB protocol error (4-008), the scan user name specification is incorrect
1. Advise the customer to check that the server name of the SMB server is correct.
2. Advise the customer to perform the same operation.
Procedure
1. Advise the customer to have the system administrator set the domain name and user
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
name correctly.
has occurred.
2. Advise the customer to perform the same operation.
4. Contact Support for further instructions.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
4. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-267 027-543, 027-547, 027-548
027-549, 572, 573, 574, 576 SMB Protocol Error 4-009 RAP 027-564 SMB Protocol Error 4-024 RAP
027-549 SMB protocol error (4-009), the specification of password is incorrect. 027-564 SMB protocol error (4-024), the host is missing.

027-572 SMB protocol error (4-032), incorrect parameter. Procedure

Advise the customer to:
027-573 SMB protocol error (4-033), incorrect character code.
1. Check that the authentication server and the device can communicate through the net-
027-574 SMB protocol error (4-034), incorrect data size. work (check the network group, TCP/IP settings, check the communication at Port No.
137 (UDP)/Port No. 138 (UDP)/Port No. 139 (TCP).
027-576 SMB protocol error (4-036), incorrect domain data size. 2. If the authentication server and the device are connected to different subnets, check that
the device has settings that can resolve the address of the authentication server.
Procedure 3. Check if the NetBIOS over TCP/IP has become enabled at the authentication server set-
1. Advise the customer to perform the operation again. tings:
2. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error a. Check if the authentication server and the device can resolve the addresses from the
WINS server.
has occurred.
b. Check if the authentication server and the device can resolve the addresses from the
3. Contact Support for further instructions.
DNS server.
4. Check if the NetBIOS over TCP/IP has become enabled at the authentication server set-
tings.
5. Check at the Internet connection firewall if the communication through Ports 137, 138 and
139 are not blocked.
6. Advise the customer to perform the same operation.
7. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
8. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-549, 572, 573, 574, 576, 027-564 2-268 Xerox® VersaLink® B600 Family MFP
027-565, 027-578 SMB Protocol Errors 2 RAP 027-566 SMB Protocol Error 4-026 RAP
027-565 SMB protocol error (4-025), cannot connect. 027-566 SMB protocol error (4-026), the library has not been initialized.

027-578 SMB protocol error (4-038), communication timeout has occurred. Procedure
1. Advise the customer to check if the SMB client has been started.
Procedure 2. Advise the customer to perform the same operation.
1. Advise the customer to check that the authentication server and the device can communi-
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
cate through the network (check the network group, TCP/IP settings, check the communi-
has occurred.
cation at Port No. 137 (UDP)/Port No. 138 (UDP)/Port No. 139 (TCP).
4. Contact Support for further instructions.
2. Advise the customer to perform the same operation.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
4. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-269 027-565, 027-578, 027-566
027-569 SMB (TCP/IP) Not Started RAP 027-584 SMB Protocol Error 4-044 RAP
027-569 SMB (TCP/IP) is not started 027-584 SMB protocol error (4-044), authentication server common security mode is operat-
ing.
Procedure
1. Advise the customer to check that SMB (TCP/IP) is enabled. Procedure
2. Advise the customer to perform the same operation. 1. Advise the customer to set the authentication server to Windows other than Win95/Win98/
Me.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred. 2. Advise the customer to perform the same operation.
4. Contact Support for further instructions. 3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
4. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-569, 027-584 2-270 Xerox® VersaLink® B600 Family MFP
027-585 SMB Protocol Error 4-045 RAP 027-586 SMB Protocol Error 4-046 RAP
027-585 SMB protocol error (4-045), scan login not available time period. 027-586 SMB protocol error (4-046), the password has expired.

Procedure Procedure
1. Advise the customer to check with the system administrator for the time period when log- 1. Advise the customer to obtain a valid password from the system administrator.
ging in is allowed. 2. Advise the customer to perform the same operation.
2. Advise the customer to perform the same operation. 3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error has occurred.
has occurred. 4. Contact Support for further instructions.
4. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-271 027-585, 027-586
027-587 SMB Protocol Error 4-047 RAP 027-588, 027-589 SMB Protocol Errors 3 RAP
027-587 SMB protocol error (4-047), the password must be changed. 027-588 SMB protocol error (4-048), the user account is disabled.

Procedure 027-589 SMB protocol error (4-049), locked out.

1. Advise the customer to request the system administrator to disable the change password
at next login setting. Procedure
2. Advise the customer to perform the same operation. 1. Advise the customer to request the system administrator to enable or unlock the user
account. as necessary.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred. 2. Advise the customer to perform the same operation.
4. Contact Support for further instructions. 3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
4. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-587, 027-588, 027-589 2-272 Xerox® VersaLink® B600 Family MFP
027-590 SMB Protocol Error 4-050 RAP 027-591 SMB Protocol Error 4-051 RAP
027-590 SMB protocol error (4-050), the user account has expired. 027-591 SMB protocol error (4-051), the user account is restricted. Blank password is not
allowed.
Procedure
1. Advise the customer to obtain a valid user account from the system administrator or Procedure
request the system administrator extend the validity period of the account. 1. Advise the customer to request the system administrator set a user password.
2. Advise the customer to perform the same operation. 2. Advise the customer to perform the same operation.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred. has occurred.
4. Contact Support for further instructions. 4. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-273 027-590, 027-591
027-700 Mail Address Domain Error RAP 027-701 Disconnected Network Cable RAP
027-700 The domain of the destination mail address is designated as a prohibited domain. 027-701 In external authentication, the disconnected cable is detected.

Procedure Procedure
1. Advise the customer to check that the domain of the destination mail address is not desig- 1. Make sure the network cable is connected correctly.
nated as a prohibited domain. 2. Advise the customer to perform the same operation.
2. Advise the customer to perform the same operation. 3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error has occurred.
has occurred. 4. Contact Support for further instructions.
4. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-700, 027-701 2-274 Xerox® VersaLink® B600 Family MFP
027-702 to 027-706, 027-709 Certificate for Addresses Error 027-710 to 027-716 S/MIME Mail Error RAP
RAP 027-710 The mail I/O received S/MIME mail even though S/MIME was disabled.
027-702 No certificate for the destination exists (before connection to the server).
027-711 SMIME mail certificate retrieval error.
027-703 The certificate for the destination expired (before connection to the server).
027-712 Invalid S/MIME mail certificate error.
027-704 The certificate for the destination is not reliable (before connection to the server).
027-713 Receive S/MIME mail tampered error.
027-705 The certificate for the destination existed on a list of revoked certificates (before con-
nection to the server). 027-714 S/MIME mail sender impersonation error.

027-715 S/MIME mail certificate not supported.

027-706 No device certificate exists (before connection to the server).
027-716 Prohibited unsigned mail was detected. All the S/MIME unsigned mails (including
027-707 The device certificate expired (before connection to the server).
standard mails and S/MIME encrypted mails) are discarded.
027-708 The device certificate is not reliable (before connection to the server).
Procedure
027-709 The certificate for the destination existed on a list of revoked certificates (before con- Perform the steps that follow:
nection to the server). 1. Advise the customer to:
a. Enable S/MIME setting in the machine.
Procedure b. Register the sender certificate in the machine or change the mailer options so that
Perform the steps that follow: the S/MIME signature mails from the sender will be sent with the certificate.
1. Advise the customer to: c. Check that the signature bearer of the CA certificate is registered in the device.
a. Store the correct certificate for the destination in the machine. Check the items that d. Check that the mail address written on the device certificate is the same as that set
follow: up on the device.
i. That the term for which the certificate is valid. e. Request the customer that the sender needs to send a mail that is signed with a
ii. The machines time is correct. valid certificate because the sender certificate has expired.
b. Check the certification path for the destination certificate and import the necessary 2. Request the customer that the device may be blocking the attacks.
CA certificate. 3. Update the Software, GP 9.
c. Store in this machine a destination certificate that is not on the list of revoked certifi- 4. Advise the customer to perform the same operation.
cates.
5. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
d. Check that the mail address written on the device certificate is the same as that set has occurred.
up on the device. 6. Contact Support for further instructions.
e. Advise the customer to perform the same operation.
2. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
3. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-275 027-702 to 027-706, 027-709, 027-710 to 027-716
027-717 No MX Record at DNS RAP 027-720, 027-721 Extension Server Error RAP
027-717 An inquiry was sent to the DNS server for the MX record, but it cannot be obtained. 027-720 Server for application interface cannot be found during web service interface.

Procedure 027-721 Application interface destination during web service interface - not found.
Advise the customer to:
1. Check with the DNS server administrator on the existence of DNS/MX record.
Procedure
Perform the steps that follow:
2. Check that the DNS server settings of the device is set properly.
1. Advise the customer to check that the DNS server address is set properly. Check that the
3. Advise the customer to perform the same operation.
PC running the application interface is registered in DNS.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
2. Update the Software, GP 9.
has occurred.
3. Advise the customer to perform the same operation.
5. Contact Support for further instructions.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
5. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-717, 027-720, 027-721 2-276 Xerox® VersaLink® B600 Family MFP
027-722 Extension Server Timeout RAP 027-723 Extension Server Authentication Fail RAP
027-722 Application interface during web service interface - timeout. 027-723 Application interface during web service interface - authentication failure.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Request the customer: 1. Advise the customer to check the user name and password to be entered for creating a
a. That if a number of documents is specified for scanning, scan one document and job flow.
store it. 2. Update the Software, GP 9.
b. That when scanning and storing are successful, change the application interface 3. Ask the customer for the procedures to duplicate the error.
timeout value. If scanning and storing are not successful, a. Check the exact occurrence timing during job execution.
c. To check that the scan document can be uploaded from the PC browser. When b. Check the job settings from the Panel.
uploading is successful, change the application interface timeout value.
c. Collect other information as much as possible to reproduce the error.
2. Update the Software, GP 9.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
3. Ask the customer for the procedures to duplicate the error. has occurred.
a. Check the exact occurrence timing during job execution. 5. Contact Support for further instructions.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
5. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-277 027-722, 027-723
027-724 to 027-726 Extension Server Access Fail RAP 027-727 Extension Server Parameters RAP
027-724 Application interface during web service interface - access failure. 027-727 Application interface during web service - invalid parameter.

027-725 Application interface during web service interface - job operation failure. Procedure
Perform the steps that follow:
027-726 Application interface during web service interface - unknown job status.
1. Advise the customer to check the parameters for creating a job flow.
Procedure 2. Update the Software, GP 9.
3. Ask the customer for the procedures to duplicate the error.
Perform the steps that follow:
a. Check the exact occurrence timing during job execution.
1. Advise the customer to check that the application interface is working correctly.
b. Check the job settings from the Panel.
2. Update the Software, GP 9.
c. Collect other information as much as possible to reproduce the error.
3. Ask the customer for the procedures to duplicate the error.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
a. Check the exact occurrence timing during job execution.
has occurred.
b. Check the job settings from the Panel.
5. Contact Support for further instructions.
c. Collect other information as much as possible to reproduce the error.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
5. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-724 to 027-726, 027-727 2-278 Xerox® VersaLink® B600 Family MFP
027-728 Extension Server File Exceeded RAP 027-730 SMTP Mail Division Error RAP
027-728 The number of files requested to be sent exceeded the maximum number of files that 027-730 A mail was split in linking to the system.
can be sent during Web service interface (this occurs when a single-page document is being
stored). Procedure
Advise the customer to increase the preset pagination value, or reduce the number of original
Procedure pages scanned.
Perform the steps that follow:
1. Advise the customer to set a job so that the maximum number of files that can be sent will
not be exceeded.
2. Update the Software, GP 9.
3. Ask the customer for the procedures to duplicate the error.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
5. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-279 027-728, 027-730
027-732 Server Access Error RAP 027-733 Server SSL Error RAP
027-732 Job template server access error. 027-733 The SSL setting for the job template server did not become enabled.

Procedure Procedure
1. Advise the customer to check that the server disk is normal and has free space, and then 1. Advise the customer to check that the SSL setting for the job template server is enabled.
retry the operation. 2. Advise the customer to perform the same operation.
2. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred. has occurred.
3. Contact Support for further instructions. 4. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-732, 027-733 2-280 Xerox® VersaLink® B600 Family MFP
027-734 Server Certificate Error RAP 027-735 Device SSL Configuration Error RAP
027-734 The SSL setting for the job template server did not become enabled. 027-735 When SSL transfer was instructed, the SSL setting of the device is disabled.

Procedure Procedure
Advise the customer to: 1. Advise the customer to enable the SSL settings of the machine or specify HTTP as the
1. Using the HTTPS protocol, check whether the job template server is accessible from the transfer protocol.
PC. 2. Advise the customer to perform the same operation.
2. Check whether the SSL server certificate of the job template server is registered in the 3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
device. has occurred.
3. Check whether the SSL server certificate of the job template server is valid. For example, 4. Contact Support for further instructions.
check that:
a. The certificate has not expired yet.
b. The time that is set in the device is correct.
c. It is not in the discard list.
d. The certificate path of the SSL server certificate and import any necessary CA certif-
icate.
4. If the certificate is not registered in the job template server, disable the device certificate
validation.
5. Advise the customer to perform the same operation.
6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
7. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-281 027-734, 027-735
027-736 Device Certificate Error RAP 027-737 Template Server Read Error RAP
027-736 When server certificate validation is instructed, the server certificate validation of the 027-737 An error was received from the server to a FTP command “TYPE A”, “LIST”, or
device is disabled. “RETR”.

Procedure Procedure
1. Advise the customer to enable the server certificate validation settings of the machine or Perform the steps that follow:
disable the server certificate validation setting during transfer. 1. Advise the customer to check that Read Authorization is established for the storage desti-
2. Advise the customer to perform the same operation. nation server directory set as a resource.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
4. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-736, 027-737 2-282 Xerox® VersaLink® B600 Family MFP
027-739 Invalid Template Server Path RAP 027-740 Template Server Login Error RAP
027-739 An error was received from the server to the FTP command “CWD”. 027-740 Login to the FTP Server failed.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to set the resource of the storage destination path from the client PC. 1. Advise the customer to check the user information:
2. Update the Software, GP 9. a. Set the log-in name and password in the job template file storage destination.
3. Advise the customer to perform the same operation. b. From some other PC connected to the network, check that they can log in with the
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error relevant account.
has occurred. c. From a client PC, set a login name and password as a resource
5. Contact Support for further instructions. 2. Update the Software, GP 9.
3. Advise the customer to perform the same operation.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
5. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-283 027-739, 027-740
027-741 Template Server Connect Fail RAP 027-742 HDD File System Full RAP
027-741 Cannot connect to the job template pool server. 027-742 The HDD was full when writing to a local HDD job template or when writing temporary
work files.
Procedure
Perform the steps that follow: Procedure
1. Advise the customer to: Perform the steps that follow:
a. Check hat the network cable is connected correctly. 1. Advise the customer to:
b. From the destination server, ping the machine. a. Wait a while then try again as scanned images may cause the HDD to be full.
c. Perform the ping test on the destination server from PSW. b. Delete the files in the HDD.
d. From a client PC, check that the FTP connection to the destination server is possi- 2. If the error persists, perform the 016-210, 016-506, 016-777, 016-780, 016-798 HDD
ble. Error RAP.
2. Update the Software, GP 9.
3. Advise the customer to perform the same operation.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
5. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-741, 027-742 2-284 Xerox® VersaLink® B600 Family MFP
027-743 Template Server Install Error RAP 027-744 Template Server Error 1 RAP
027-743 The address format of the job template pool server is incorrect. 027-744 An error occurred while calling the DNS resolution library.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to set the parameters related to the job template pool server. 1. Advise the customer to check the connection to the DNS and whether the job template
2. Update the Software, GP 9. pool server domain name has been registered in the DNS.
3. Advise the customer to perform the same operation. 2. Update the Software, GP 9.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 3. Advise the customer to perform the same operation.
has occurred. 4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
5. Contact Support for further instructions. has occurred.
5. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-285 027-743, 027-744
027-745 Template Server Error 2 RAP 027-746 Job Template Pool Server Not Ready RAP
027-745 The job template pool server address cannot be resolved (the DNS address is not 027-746 The port of the protocol specified in job template pool server settings has not started.
set).
Procedure
Procedure Perform the steps that follow:
Perform the steps that follow: 1. Advise the customer to start the port of the protocol (FTP client or SMB) specified in job
1. Advise the customer to set the DNS address or set the job template pool server address template pool server settings.
using IP address. 2. Update the Software, GP 9.
2. Update the Software, GP 9. 3. Advise the customer to perform the same operation.
3. Advise the customer to perform the same operation. 4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error has occurred.
has occurred. 5. Contact Support for further instructions.
5. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-745, 027-746 2-286 Xerox® VersaLink® B600 Family MFP
027-750 Fax Document Incongruent RAP 027-751 Job Template Analysis Error RAP
027-750 Fax Document Incongruent 027-751 Instruction analysis error.

(1) With Internet FAX Document E-mail and Internet FAX Transfer prohibited, Internet FAX Procedure
Document E-mail and Internet FAX Transfer instructions were received.
Perform the steps that follow:
1. Advise the customer to re-examine the contents of the instruction.
(2) Printing Scan and Printer documents was instructed during interruption.
2. Update the Software, GP 9.
Procedure 3. Advise the customer to perform the same operation.
Perform the steps that follow: 4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
1. For Internet FAX received document, enable the transfer setting. has occurred.

2. Clear interruption and print when printing Scan and Printer documents during interruption. 5. Contact Support for further instructions.
3. Update the Software, GP 9.
4. Advise the customer to perform the same operation.
5. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
6. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-287 027-750, 027-751
027-752 Required User Entry Not Entered RAP 027-753 Job Flow Service Request Disabled RAP
027-752 With the required user entry not entered, the instruction to start the job was given. 027-753 Job is executed by instruction when the service is disabled.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to: 1. Advise the customer to enable the service.
a. Not link the box to the instruction that requires user entry. 2. Update the Software, GP 9.
b. Set preset values for the items in the instruction requiring user entry. 3. Advise the customer to perform the same operation.
2. Update the Software, GP 9. 4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
3. Advise the customer to perform the same operation. has occurred.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 5. Contact Support for further instructions.
has occurred.
5. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-752, 027-753 2-288 Xerox® VersaLink® B600 Family MFP
027-754 Job Flow Service File Signature Mismatch RAP 027-757 Extension Server SSL Fail RAP
027-754 File signature settings mismatch in instruction. 027-757 Web application linkage during service linkage SSL access failed.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to check the system data setting of the XDW/PDF signature and the 1. Advise the customer to:
signature setting that is specified in the instruction. If the system data setting is different a. Check the server/network.
from the setting in the instruction, either change the instruction or change the system
b. Check the communication route that can be reached.
data.
c. Ping the DNS server.
2. Update the Software, GP 9.
d. Check if the CA certificate of the destination server is imported to the device by
3. Advise the customer to perform the same operation.
using the browser.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
e. Check if the device does not go through the proxy that SSL has the function to check
has occurred. the communication details SSL.
5. Contact Support for further instructions. f. Specify the device as out of the SSL proxy target.
g. Check if the server supports the relevant encryption method.
h. Set the client certificate to the device.
i. Import the client certificate to the device and set to use as the client certificate.
j. Check the daylight saving time difference to see if the date/time of the device is cor-
rect.
2. Update the Software, GP 9.
3. Advise the customer to perform the same operation.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
5. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-289 027-754, 027-757
027-758 System Credential Setting Error RAP 027-759 Reference Server Connection Error RAP
027-758 Login credential setting error at remote authentication LDAP. 027-759 Reference server connection fail at remote authentication LDAP.

Procedure Procedure
Advise the customer to: Advise the customer to:
1. Check whether the login name and password have been set correctly. 1. Check whether the machines network settings are set correctly.
2. Consult with the Network Administrator to check the authentication settings at the LDAP 2. Consult with the network administrator to check the connection status from the machine
Server. to the reference server.

Status Indicator RAPs 08/2017

027-758, 027-759 2-290 Xerox® VersaLink® B600 Family MFP
027-760 XJT Command Fail RAP 027-761 Web Print Timeout RAP
027-760 Incorrect command from XDOD client. 027-761 Although a web print job was received, the machine did not start printing on time.

Procedure Procedure
Perform the steps that follow: Advise the customer to:
1. Advise the customer to: 1. If on-demand print for multiple documents was instructed using the external access func-
a. Check if the parameter setting specified in XDOD client is out of system specifica- tion, reduce the number of documents then retry it.
tions. 2. Either extend the print on demand print duration or set it to 0.
b. Check the XDOD client and controller versions. 3. Update the Software, GP 9.
2. Update the Software, GP 9. 4. Advise the customer to perform the same operation.
3. Advise the customer to perform the same operation. 5. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error has occurred.
has occurred. 6. Contact Support for further instructions.
5. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-291 027-760, 027-761
027-762 Illegal Web Print Job Ticket RAP 027-763 Auditron Cannot Check User RAP
027-762 Although a web print job was received, the attached job execution ticket is incorrect. 027-763 The device cannot check user info with the external accounting server.

Procedure Procedure
1. Update the Software, GP 9. Advise the customer to:
2. Advise the customer to perform the same operation. 1. Check if the external accounting server is working correctly.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 2. Connect the cable correctly.
has occurred. 3. Set up the device so that it can correctly communicate with the external accounting
4. Contact Support for further instructions. server.

Status Indicator RAPs 08/2017

027-762, 027-763 2-292 Xerox® VersaLink® B600 Family MFP
027-764 AirPrint Scan Data Transfer Fail RAP 027-765 Host Name Solution Error in WebDAV RAP
027-764 The device cannot check user info with the external accounting server. 027-765 DNS failed to resolve the specified host name.

Procedure Procedure
Advise the customer to: Advise the customer to:
1. Check that network communication between the transfer destination AirPrint scan client 1. Check that the scan document destination WebDAV server is registered in DNS.
and the machine is available. 2. Check that the DNS server connection is good.
2. Check whether the AirPrint scan client has enough free capacity. 3. Check that the DNS server is correctly configured.
3. Check the network cable connection. 4. Update the Software, GP 9.
5. Advise the customer to perform the same operation.
6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
7. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-293 027-764, 027-765
027-766 Proxy Name Solution Error in WebDAV RAP 027-767 WebDAV Server SSL Access Fail RAP
027-766 DNS failed to resolve the proxy server name. 027-767 An error has occurred during the SSL/TLS connection.

Procedure Procedure
Advise the customer to: Advise the customer to:
1. Check that the proxy server name that is configured on the machine is registered in DNS. 1. Check the access from the PC to the scan document destination WebDAV server.
2. Check that the DNS server connection is good. 2. Check the scan document SSL settings of the destination WebDAV server.
3. Check that the address of the DNS server is correctly configured. 3. Check the scan document destination WebDAV server name and server path name.
4. Update the Software, GP 9. 4. Update the Software, GP 9.
5. Advise the customer to perform the same operation. 5. Advise the customer to perform the same operation.
6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred. has occurred.
7. Contact Support for further instructions. 7. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-766, 027-767 2-294 Xerox® VersaLink® B600 Family MFP
027-768 WebDAV Server Certificate Fail RAP 027-769 WebDAV Server Access Fail RAP
027-768 There is a problem with the SSL certificate of the server. 027-769 WebDAV server connection error.

Procedure Procedure
Advise the customer to: Advise the customer to:
1. Check the access from the PC to the scan document destination WebDAV server. 1. Check the network cable connection.
2. Make sure the device is registered. 2. Check the access from the PC to the Scan document destination WebDAV server.
3. Make sure the scan SSL server certificate of the document destination WebDAV server is 3. Make sure the correct network interface is selected.
correct. For example: 4. Update the Software, GP 9.
a. Check the expiration date. 5. Advise the customer to perform the same operation.
b. Check that the device time is correct. 6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
c. Check that they are not on the dispenser list. has occurred.
d. Check the SSL server certificate of the certification path. 7. Contact Support for further instructions.
4. If the Scan document certificate to the destination WebDAV server is not registered, dis-
able the certificate validation of the device.
5. Update the Software, GP 9.
6. Advise the customer to perform the same operation.
7. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
8. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-295 027-768, 027-769
027-772, 773, 774, 776 SMTP Server Error RAP 027-775 Too Many SMTP Addresses RAP
027-772 SMB Protocol error 4-032: Incorrect parameter. 027-775 The SMTP server refused the EHLO command (after connection to the server).

027-773 SMB Protocol error 4-033: Incorrect parameter. Procedure

Advise the customer to reduce the number of mail addresses.
027-774 SMB Protocol error 4-034: Incorrect parameter.

027-776 SMB Protocol error 4-036: Incorrect parameter.

Procedure
1. Perform the operation again.
2. If the error persists, perform GP 37, How to Obtain Log Files then contact Service for fur-
ther instruction.

Status Indicator RAPs 08/2017

027-772, 773, 774, 776, 027-775 2-296 Xerox® VersaLink® B600 Family MFP
027-777 SMTP Server Non Support RAP 027-778 No Mode Specified by SMTP-AUTH RAP
027-777 The SMTP server does not support SMTP-AUTH (after connection to the server). 027-778 The mode specified by SMTP-AUTH was not found (after connection to the server).

Procedure Procedure
Advise the customer to send mail without setting SMTP-AUTH. Advise the customer to contact the network administrator to check what SMTP authentication
method the server uses.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-297 027-777, 027-778
027-779 Attestation-Fails by SMTP-AUTH RAP 027-780 WebDAV Network Interface Fail RAP
027-779 Authentication fail (after connecting to the server). 027-780 The specified network interface can not be used.

Procedure Procedure
1. Advise the customer to check if the authentication information (user name/password) has 1. Advise the customer to select the network interface that can be used.
been set correctly. 2. Update the Software, GP 9.
2. Update the Software, GP 9. 3. Advise the customer to perform the same operation.
3. Advise the customer to perform the same operation. 4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error has occurred.
has occurred. 5. Contact Support for further instructions.
5. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-779, 027-780 2-298 Xerox® VersaLink® B600 Family MFP
027-781 WebDAV Spool Size Over RAP 027-782 WebDAV Server Redirector Limit RAP
027-781 Writing of scan data spool file failed because the disk is full. 027-782 Maximum number of WebDAV server redirections has occurred.

Procedure Procedure
1. Advise the customer to split the scan data. 1. Advise the customer to check the redirection settings of the WebDAV server.
2. Update the Software, GP 9. 2. Update the Software, GP 9.
3. Advise the customer to perform the same operation. 3. Advise the customer to perform the same operation.
4. Obtain logs immediately after the error has occurred without turning the power off and on. 4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
Perform GP 37, and contact Support with the logs as required. has occurred.
5. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-299 027-781, 027-782
027-783 WebDAV User Authentication RAP 027-784 WebDAV Proxy Server Authentication RAP
027-783 WebDAV server is not authenticated. 027-784 WebDAV proxy server authentication failure.

Procedure Procedure
Advise the customer to: 1. Advise the customer to check that the user name and password for the proxy server that
1. Check the access from the PC to the scan document destination WebDAV server. was configured on the device are correct.
2. Check the login user name and password. 2. Update the Software, GP 9.
3. Check the scan document destination WebDAV server name and server path name. 3. Advise the customer to perform the same operation.
4. Update the Software, GP 9. 4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
5. Advise the customer to perform the same operation.
5. Contact Support for further instructions.
6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
7. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-783, 027-784 2-300 Xerox® VersaLink® B600 Family MFP
027-785, 027-786 WebDAV Server Time-Out RAP 027-787 WebDAV File Name Duplication Fail RAP
027-785 WebDAV server response timeout. 027-787 Override is selected in the scan file name duplication when processing.

027-786 WebDAV server network timeout. Procedure

1. Advise the customer to set the processing of duplicated filenames at the time of scanning
Procedure job execution to anything other than Stop the Job (Not Save).
1. Advise the customer to try again later. If the situation does not improve, consult with the 2. Update the Software, GP 9.
Network Administrator.
3. Advise the customer to perform the same operation.
2. Update the Software, GP 9.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
3. Advise the customer to perform the same operation. has occurred.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 5. Contact Support for further instructions.
has occurred.
5. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-301 027-785, 027-786, 027-787
027-788, 027-793 WebDAV Request Fail RAP 027-789, 791, 795 Access Forbidden RAP
027-788 Bad request answered from WebDAV server. 027-789 Access forbidden reply from WebDAV server.

027-793 Error number 400 from the WebDAV server has been answered. 027-791 WebDAV server method not allowed.

Procedure 027-795 WebDAV server not implemented.

Advise the customer to:
1. Check whether access to the directory is possible.
Procedure
2. Update the Software, GP 9. Advise the customer to:

3. Advise the customer to perform the same operation. 1. Check the connection to the WebDAV server.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 2. Check if read/write access in a file or folder in the specified place is set.
has occurred. 3. Check the specified file path.
5. Contact Support for further instructions. 4. Update the Software, GP 9.
5. Advise the customer to perform the same operation.
6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
7. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-788, 027-793, 027-789, 791, 795 2-302 Xerox® VersaLink® B600 Family MFP
027-790 WebDAV File Not Found RAP 027-792 WebDAV Server Conflict RAP
027-790 WebDAV server not found. 027-792 WebDAV server conflict.

Procedure Procedure
1. Advise the customer to make sure WebDAV storage path and directory specified in the 1. Advise the customer to make sure WebDAV storage path and directory specified in the
server exist. server exist.
2. Update the Software, GP 9. 2. Update the Software, GP 9.
3. Advise the customer to perform the same operation. 3. Advise the customer to perform the same operation.
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred. has occurred.
5. Contact Support for further instructions. 5. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-303 027-790, 027-792
027-794 WebDAV Server Internal Fail RAP 027-796 Email Not Printed RAP
027-794 WebDAV server internal error. 027-796 Email print control through user settings.

Procedure Procedure
Advise the customer to: Perform the steps that follow:
1. Check that the WebDAV server is up and running. 1. Update the Software, GP 9.
2. Check the access from the PC to the scan document destination WebDAV server. 2. Advise the customer to perform the same operation.
3. Update the Software, GP 9. 3. Enter GP 37, How to Obtain Log Files to gather machine logs.
4. Advise the customer to perform the same operation. • If there was a reboot after the error had occurred and hence was unable to obtain the
5. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
has occurred. to “1” after completing the procedure.
6. Contact Support for further instructions. 4. Ask the customer for the procedures to duplicate the error.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
5. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
6. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-794, 027-796 2-304 Xerox® VersaLink® B600 Family MFP
027-797 Invalid Output Destination RAP 027-798 JFS Target Document Not Found RAP
027-797 Incorrect output destination of received mail. 027-798 The execution target document in the instruction set does not exist.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advise the customer to specify the output destination that can be processed by the 1. Advise the customer to select another document, then repeat the operation.
device, then repeat the operation. 2. Update the Software, GP 9.
2. Update the Software, GP 9. 3. Advise the customer to perform the same operation.
3. Advise the customer to perform the same operation. 4. Enter GP 37, How to Obtain Log Files to gather machine logs.
4. Enter GP 37, How to Obtain Log Files to gather machine logs. • If there was a reboot after the error had occurred and hence was unable to obtain the
• If there was a reboot after the error had occurred and hence was unable to obtain the log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530) to “1” after completing the procedure.
to “1” after completing the procedure. 5. Ask the customer for the procedures to duplicate the error.
5. Ask the customer for the procedures to duplicate the error. a. Check the exact occurrence timing during job execution.
a. Check the exact occurrence timing during job execution. b. Check the job settings from the Panel.
b. Check the job settings from the Panel. c. Collect other information as much as possible to reproduce the error.
c. Collect other information as much as possible to reproduce the error. 6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error has occurred.
has occurred. 7. Contact Support for further instructions.
7. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-305 027-797, 027-798
027-799 WebDAV Server Insufficient Storage RAP 028-910 Wrong fuser Type RAP
027-799 There is no free space in the storage location on the WebDAV server. 028-910 The fuser needs to be replaced.

Procedure Procedure
1. Advise the customer to check whether or not there is free space in the storage location. WARNING
2. Update the Software, GP 9. Ensure that the electricity to the machine is switched off while performing tasks that do
3. Advise the customer to perform the same operation. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error death or injury. Moving parts can cause injury.
has occurred. Install a new fuser, PL 7.1 Item 1.
5. Contact Support for further instructions.

Status Indicator RAPs 08/2017

027-799, 028-910 2-306 Xerox® VersaLink® B600 Family MFP
028-912 Fusing Unit Lever Envelope Fail RAP 028-986 and 028-987 Paper Size/No Paper Detected Error
028-912 The Fusing Unit is set to envelope mode and is unable to process the specified paper RAP
(other than envelope).
028-986 Tray size mismatch, tray cannot detect the paper size.

Headed Block 028-987 ATS/APS No Destination Error, the paper instructed to print cannot be detected.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Procedure
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause WARNING
death or injury. Moving parts can cause injury.
Ensure that the electricity to the machine is switched off while performing tasks that do
Perform the steps that follow: not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
1. Change the fusing unit to standard mode. death or injury. Moving parts can cause injury.
2. If the fault persists: Perform the steps that follow:
a. Check the cable between the fuser, PL 7.1 Item 1 and the MCU PWB PL 18.1 Item 1, 1. Advise the customer to:
PL 18.5 Item 1 or PL 18.9 Item 1. a. Use paper that is within specification. Refer to GP 26, Media Specifications.
b. Install a new fuser, PL 7.1 Item 1. b. Ensure the paper is the correct size for the job.
c. Restart the print job during user intervention.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-307 028-912, 028-986 and 028-987
028-988 and 028-990 Tray 5 Size Mismatch RAP 029-700, 029-701 WebDAV Server Response RAP
BSD-ON:BSD 46: OPF 550 PWB, OPF 550 Size Switch Assembly 029-700 Error No.500 bill from the WebDAV server has been answered.

BSD-ON:BSD 07: Registration and no paper sensor 029-701 The response from the server does not meet the specifications of the WebDAV.

028-988 Size mismatch tray 5, measured length mismatch. Procedure

Advise the customer to:
028-990 Tray 5 size mismatch.
1. Ensure that the WebDAV server is up and running.
Procedure 2. Check the configuration of the server.
3. Check the access from the PC to the scan document destination WebDAV server.
WARNING
4. Update the Software, GP 9.
Ensure that the electricity to the machine is switched off while performing tasks that do
5. Advise the customer to perform the same operation.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. 6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
Refer to the procedure that follows as necessary: 7. Contact Support for further instructions.
• GP 11, How to Check a Sensor
Perform the steps that follow:
1. Advise the customer to verify the paper used is within specification. Refer to GP 26,
Media Specifications.
2. Verify the UI is set to the correct media size as shown in GP 26, Media Specifications.
3. If tray 5 is an OPF 550 feeder assembly, check the OPF 550 size switch assembly for
damage. If the OPF 550 size switch assembly is damaged, install a new OPF 550 size
switch assembly, PL 10.1 Item 12.
4. If tray 5 is the HCF, check the HCF feeder assembly for damage. If the feeder assembly is
damaged install a new HCF feeder assembly, PL 11.1 Item 5.
5. Enter dC330 code 071-103 to activate the registration sensor, PL 15.2 Item 13. If the reg-
istration sense fails to activate, install a new registration sensor, PL 15.2 Item 13.
6. If the fault persists, install a new MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1
(MFP Tall) or PL 18.9 Item 1 (SFP).

Status Indicator RAPs 08/2017

028-988 and 028-990, 029-700, 029-701 2-308 Xerox® VersaLink® B600 Family MFP
029-702 WebDAV Client RAP 029-703 AirPrint Scan Client RAP
029-702 An unexpected error has occurred in the internal library. 029-703 An error has occurred during the communication with the AirPrint scan client.

Procedure Procedure
1. Update the Software, GP 9. Advise the customer to:
2. Advise the customer to perform the same operation. 1. Check the connection of the network cable.
3. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error 2. Check the transfer destination AirPrint scan client status.
has occurred.
4. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-309 029-702, 029-703
029-704, 029-711 Invalid PACFile RAP 029-705, 706, 709, 712, 713, 716 PACFile Communications
029-704 In WiFi mode, the contents of the proxy configuration file (PACFile) acquired by the RAP
proxy auto- detection function (WPAD) has detected that it is a fraud.
029-705 In WiFi mode, communication time-out at the time of the proxy configuration file (PAC-
File) acquisition occurs in a proxy auto detection function (WPAD).
029-711 In Ethernet 1 mode, the contents of the proxy configuration file (PACFile) acquired by
the proxy auto- detection function (WPAD) has detected that it is a fraud.
029-706 In WiFi mode, the proxy configuration file (PACFile) the time of acquisition in a proxy
auto-detection function (WPAD), connection error has occurred.
Procedure
1. Advise the customer to check the proxy configuration file that is stored in the HTTP 029-709 In WiFi mode, communication time-out of the storage destination URL of the PACFile
server, it may be an invalid format, such as JavaScript or too large (greater than 64KB). proxy auto-detection function (WPAD).
2. Update the Software, GP 9.
3. Advise the customer to perform the same operation. 029-712 In Ethernet 1 mode, communication time-out at the time of the proxy configuration file
(PACFile) acquisition occurs in a proxy auto-detection function (WPAD).
4. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
029-713 In Ethernet 1 mode, the proxy configuration file (PACFile) the time of acquisition in a
5. Contact Support for further instructions. proxy auto-detection function (WPAD), connection error has occurred.

029-716 In Ethernet 1 mode, communication time-out of the storage destination URL of the
PACFile proxy auto-detection function (WPAD).

Procedure
Advise the customer to:
1. Check the connection of the network cable.
2. Check the default gateway configuration.
3. Check the subnet mask setting.
4. Check the DNS server address setting.
5. Update the Software, GP 9.
6. Advise the customer to perform the same operation.
7. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
8. Contact Support for further instructions.

Status Indicator RAPs 08/2017

029-704, 029-711, 029-705, 706, 709, 712, 713, 716 2-310 Xerox® VersaLink® B600 Family MFP
029-707, 708, 714, 715 PACFile Not Found RAP 029-710, 029-717 PACFile URL Not Found RAP
029-707 In WiFi mode, failed to find the proxy settings file (PACFile) in the proxy automatic 029-710 In WiFi mode, failed to locate the storage destination URL of PACFile the proxy auto-
detection function (WPAD). detection function (WPAD).

029-708 In WiFi mode, incorrect format of the storage destination URL of PACFile acquired by 029-717 In Ethernet 1 mode, failed to locate the storage destination URL of PACFile the proxy
the proxy auto- detection function (WPAD). auto-detection function (WPAD).

029-714 In Ethernet 1 mode, failed to find the proxy settings file (PACFile) in the proxy auto- Procedure
matic detection function (WPAD).
1. Request the customer network administrator Check the Internet connection proxy settings
“automatically detect” is not checked.
029-715 In Ethernet 1 mode, incorrect format of the storage destination URL of PACFile
2. The correct proxy settings for the customer network must be manually entered for the
acquired by the proxy auto- detection function (WPAD).
PACFile to be found. Advise the customer to network administrator correct the proxy
issues.
Procedure
3. Update the Software, GP 9.
Advise the customer to:
4. Advise the customer to perform the same operation.
1. Check the URL setting of PACFile storage destination server.
5. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
2. Check the URL information PACFile set in the DHCP server is correct (if the proxy server has occurred.
acquisition method is WPAD).
3. If the URL is correct, check that the PACFile to the HTTP server has been registered. 6. Contact Support for further instructions.
4. Update the Software, GP 9.
5. Advise the customer to perform the same operation.
6. If the error persists, perform GP 37, How to Obtain Log Files, immediately after the error
has occurred.
7. Contact Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-311 029-707, 708, 714, 715, 029-710, 029-717
Status Indicator RAPs 08/2017
029-707, 708, 714, 715, 029-710, 029-717 2-312 Xerox® VersaLink® B600 Family MFP
033-310 FAX Charge Function Fail RAP 033-311 Invalid Address Book Data RAP
033-310 The FAX send billing function was turned on although multiple lines are installed. 033-311 The registered contents in the address book are invalid.

Procedure Procedure
Advice the customer switch off the FAX send billing function or change to a single-line installa- Perform dC301 NVM initialization.
tion.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-313 033-310, 033-311
033-312, 318, 324 FAX Fault RAP 033-328 to 033-340 Failed to Initialize FAX Log RAP
033-312: Controller Not Respond When System Is Changing Mode 033-328 The initialization of communication log library has failed.

033-318: Image Processing Error 033-329 A FAX cont error was detected.

033-324: USB State Change Error 033-340 The Pflite communication log write function returned an error.

Procedure Procedure
WARNING Perform the steps that follow:
Ensure that the electricity to the machine is switched off while performing tasks that do 1. Switch off, then switch on the machine, GP 4.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 2. Enter GP 15, Special Boot Modes, and initialize the HDD and NVM.
death or injury. Moving parts can cause injury. 3. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Perform the steps that follow: Support for further instruction.
1. Switch off, then switch on the machine, GP 4.
2. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated.
3. Update the Software, GP 9.
4. Check for a dial tone in the UI.
5. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
6. Install a new FAX PWB, PL 18.1 Item 9.
7. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

Status Indicator RAPs 08/2017

033-312, 318, 324, 033-328 to 033-340 2-314 Xerox® VersaLink® B600 Family MFP
033-330 to 033-336 Non-mounted Channel RAP 033-339 FAX 2 Not Responding RAP
033-330 Foip unrecoverable error. 033-339 Fax 2 not respond when system is sleeping.

033-331 Foip controller init fail. When transitioning to sleep, there is no response from FAX controller 2.

033-332 Foip cont not respond when system is booting. Procedure

Switch off, then switch on the machine, GP 4.
033-333 Foip cont not respond when system is sleeping.

033-334 Can not send a message to foip cont.

033-335 Illegal fault code notice.

033-336 Access to a nonmounted channel.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated.
3. Update the Software, GP 9.
4. Check for a dial tone in the UI.
5. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
6. Install a new FAX PWB, PL 18.1 Item 9.
7. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-315 033-330 to 033-336, 033-339
033-363 FAX Card Reset (Reboot) RAP 033-500 to 033-507 Remote Machine Error RAP
033-363 The controller reset the FAX card because the FAX card did not respond. 033-500 Modem CS operation error.

Procedure 033-501 The number of receive line is 0.

1. Switch off, then switch on the machine, GP 4.
033-502 There was no response for up to the 3rd post message.
2. Obtain the log file using the Web UI, GP 37, How to Obtain Log Files.
• If there was a restart after the error had occurred and hence was unable to obtain 033-503 T1 timeout has occurred.
the log, set NVM (700-530) to ‘0’ to perform log collection and return the NVM (700-
530) to ‘1’ after completing the procedure. 033-504 T2 timeout has occurred.
3. Request the following from the customer to duplicate the error:
a. The exact procedures for reproducing the error. 033-505 T5 timeout has occurred.
b. Check the job type: Send Mail, Receive Mail, Broadcast Send, Polling, or Folder
033-506 DCN received.
Receipt.
c. Check the job settings from the Panel.
033-507 No receiving capability in the remote machine.
4. Switch off, then switch on the machine, GP 4.
5. Perform GP 37, How to Obtain Log Files. Procedure
6. If the error persists, contact Support for further instruction. WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Check the remote machine and then request for the sender to send again.
3. Check the line status and that a dial tone is heard from the UI.
4. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated.
5. Update the Software, GP 9.
6. Check for a dial tone in the UI.
7. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
8. Install a new FAX PWB, PL 18.1 Item 9.
9. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

Status Indicator RAPs 08/2017

033-363, 033-500 to 033-507 2-316 Xerox® VersaLink® B600 Family MFP
033-508, 033-511 Destination Polling Error RAP 033-509 DCS/NSS Resend Exceeded RAP
033-508 No polling document in the remote machine. 033-509 DCS/NSS re-send over.

033-511 DTS/NSC resending exceeded the limit. Procedure

Perform the steps that follow:
Procedure 1. Advice the customer repeat the operation. If the problem persists after repeating the oper-
Perform the steps that follow: ation, check the status of the receiver at the destination side.
1. Advice the customer check the destination device for a problem, then repeat the opera- 2. Switch off, then switch on the machine, GP 4.
tion.
3. Check the remote machine and then request for the sender to send again.
2. Switch off, then switch on the machine, GP 4.
4. Check the line status and that a dial tone is heard from the UI.
3. Check the remote machine and then request for the sender to send again.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
4. Check the line status and that a dial tone is heard from the UI. nected and fully seated.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con- 6. Update the Software, GP 9.
nected and fully seated. 7. Check for a dial tone in the UI.
6. Update the Software, GP 9. 8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
7. Check for a dial tone in the UI. LVPS PWB and that all connectors are fully seated.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and 9. Install a new FAX PWB, PL 18.1 Item 9.
LVPS PWB and that all connectors are fully seated.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
9. Install a new FAX PWB, PL 18.1 Item 9. Support for further instruction.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-317 033-508, 033-511, 033-509
033-510 Fallback Error RAP 033-514, 516, 517, 521, 522, 033-526 to 033-529 Remote
033-510 FTT was received at 2400 bps. Machine Error 1 RAP
033-514 Carrier broken.
Procedure
Perform the steps that follow: 033-516 EOR-Q was received.
1. Advice the customer repeat the operation. If the problem persists after repeating the oper-
ation, check the status of the receiver at the destination side. 033-517 Timeout has occurred between the ECM frames.
2. Switch off, then switch on the machine, GP 4.
033-521 The system sent a reject command signal and stopped the transmission.
3. Check the remote machine and then request for the sender to send again.
4. Check the line status and that a dial tone is heard from the UI. 033-522 DTMF I/F timed out. Correct operation was not performed within the specified time.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated. 033-526 An ECM error has occurred.
6. Update the Software, GP 9.
7. Check for a dial tone in the UI. 033-527 EOR-Q was sent.

8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
033-528 RTN was sent.
LVPS PWB and that all connectors are fully seated.
9. Install a new FAX PWB, PL 18.1 Item 9. 033-529 RTN was received.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction. Procedure
Perform the steps that follow:
1. Advice the customer request for the sender to check the remote machine for an error,
then re-send.
2. Switch off, then switch on the machine, GP 4.
3. Check the remote machine and then request for the sender to send again.
4. Check the line status and that a dial tone is heard from the UI.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated.
6. Update the Software, GP 9.
7. Check for a dial tone in the UI.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

Status Indicator RAPs 08/2017

033-510, 033-514, 516, 517, 521, 522, 033-526 to 033- 2-318 Xerox® VersaLink® B600 Family MFP
033-523 and 033-546 Line Not Connected RAP 033-530 DTMF Illegal Procedure RAP
033-523 Channel 1 not connected. 033-530 An invalid procedure signal was received.

033-546 The dial tone could not be detected. Procedure

Perform the steps that follow:
Procedure 1. Request the customer that there may be a mistake in how the operator is performing the
Perform the steps that follow: DTMF procedure.
1. Make sure the relevant telephone cable is connected correctly. 2. Switch off, then switch on the machine, GP 4.
2. Switch off, then switch on the machine, GP 4. 3. Check the remote machine and then request for the sender to send again.
3. Check the remote machine and then request for the sender to send again. 4. Check the line status and that a dial tone is heard from the UI.
4. Check the line status and that a dial tone is heard from the UI. 5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con- nected and fully seated.
nected and fully seated. 6. Update the Software, GP 9.
6. Update the Software, GP 9. 7. Check for a dial tone in the UI.
7. Check for a dial tone in the UI. 8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and LVPS PWB and that all connectors are fully seated.
LVPS PWB and that all connectors are fully seated. 9. Install a new FAX PWB, PL 18.1 Item 9.
9. Install a new FAX PWB, PL 18.1 Item 9. 10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact Support for further instruction.
Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-319 033-523 and 033-546 , 033-530
033-531, 532, 533, 544, 552, 578 Remote Machine Error 2 033-535 DCN Receive at Phase B Send RAP
RAP 033-535 Phase B instruction command (DCS/NSS/NSC/DTC) was rejected at the DCN.
033-531 A reject command signal was received.
Procedure
033-532 An illegal command was received. Perform the steps that follow:
1. Advice the customer check the recipient’s address, folder information, etc. then repeat the
033-533 An error has occurred at the T.30 protocol. operation.
2. Switch off, then switch on the machine, GP 4.
033-544 Busy tone was detected.
3. Check the remote machine and then request for the sender to send again.
033-552 When receiving G3 image data, the detected total number of error lines exceeded the 4. Check the line status and that a dial tone is heard from the UI.
threshold value indicated in the system data. 5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated.
033-578 The frame size of received command exceeded the specification value. 6. Update the Software, GP 9.
7. Check for a dial tone in the UI.
Procedure 8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
Perform the steps that follow: LVPS PWB and that all connectors are fully seated.
1. Advice the customer request for the sender to check the remote machine for an error, 9. Install a new FAX PWB, PL 18.1 Item 9.
then re-send.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
2. Switch off, then switch on the machine, GP 4. Support for further instruction.
3. Check the remote machine and then request for the sender to send again.
4. Check the line status and that a dial tone is heard from the UI.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated.
6. Update the Software, GP 9.
7. Check for a dial tone in the UI.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

Status Indicator RAPs 08/2017

033-531, 532, 533, 544, 552, 578, 033-535 2-320 Xerox® VersaLink® B600 Family MFP
033-536, 537, 540, 568, 575, 577 Send/Receive Error RAP 033-541, 033-566 No Destination Specified RAP
033-536 The ringing stops before the resource was released. 033-541 The FAX Card is not able to call because there is no dial.

033-537 A conflict between outgoing and incoming calls has occurred and the sending was 033-566 The FAX card is unable to call because there is no dial.
canceled.
Procedure
033-540 During the image processing for FAX print format, an error has occurred. Perform the steps that follow:
1. Advice the customer specify the appropriate address by using the speed dial number that
033-568 During FAX communication, there was no response from the FCM for the specified
is registered with the correct FAX address number, etc.
time.
2. Switch off, then switch on the machine, GP 4.
033-575 Polarity inversion was detected. 3. Check the remote machine and then request for the sender to send again.
4. Check the line status and that a dial tone is heard from the UI.
033-577 An underrun has occurred at the modem.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated.
Procedure 6. Update the Software, GP 9.
Perform the steps that follow:
7. Check for a dial tone in the UI.
1. Advice the customer repeat the operation.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
2. Switch off, then switch on the machine, GP 4. LVPS PWB and that all connectors are fully seated.
3. Check the remote machine and then request for the sender to send again. 9. Install a new FAX PWB, PL 18.1 Item 9.
4. Check the line status and that a dial tone is heard from the UI. 10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con- Support for further instruction.
nected and fully seated.
6. Update the Software, GP 9.
7. Check for a dial tone in the UI.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-321 033-536, 537, 540, 568, 575, 577, 033-541, 033-566
033-543, 567, 576, 702, 703 Dial Error RAP 033-545 T0 Timeout RAP
033-543 There is incorrect (illegal) data in the dial data. 033-545 The remote machine might not be a facsimile, or it is not in the facsimile mode.

033-567 There is incorrect (illegal) data in the dial data. Procedure

Perform the steps that follow:
033-576 The dial data is invalid.
1. Advice the customer check the address number and whether the remote party is a FAX
033-702 Digits of the indicated dial data exceeds the number of allowed number of digits. machine.
2. Switch off, then switch on the machine, GP 4.
033-703 The indicated dial data digits exceed the number of allowed digits. 3. Check the remote machine and then request for the sender to send again.
4. Check the line status and that a dial tone is heard from the UI.
Procedure 5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
Perform the steps that follow: nected and fully seated.
1. Advice the customer check the dial data, then repeat the operation. 6. Update the Software, GP 9.
2. Switch off, then switch on the machine, GP 4. 7. Check for a dial tone in the UI.
3. Check the remote machine and then request for the sender to send again. 8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
4. Check the line status and that a dial tone is heard from the UI. LVPS PWB and that all connectors are fully seated.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con- 9. Install a new FAX PWB, PL 18.1 Item 9.
nected and fully seated. 10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
6. Update the Software, GP 9. Support for further instruction.
7. Check for a dial tone in the UI.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

Status Indicator RAPs 08/2017

033-543, 567, 576, 702, 703, 033-545 2-322 Xerox® VersaLink® B600 Family MFP
033-547 Abort During Transmission RAP 033-548 No Manual Send Line RAP
033-547 Aborted during transmission (operation was canceled). 033-548 There are no lines for manual transmission.

Procedure Procedure
For information only. No service action necessary. Perform the steps that follow:
1. Use a phone to establish communications, then Advice the customer repeat the opera-
tion.
2. Switch off, then switch on the machine, GP 4.
3. Check the remote machine and then request for the sender to send again.
4. Check the line status and that a dial tone is heard from the UI.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated.
6. Update the Software, GP 9.
7. Check for a dial tone in the UI.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-323 033-547, 033-548
033-549, 551, 583 FAX Service Disabled RAP 033-550 Cannot Disable FAX Service RAP
033-549 The system cannot receive the service because it was prohibited to do the operation. 033-550 The system is attempting to transition to the diag mode, etc., but was unable to do so
because FAX communication is in progress.
033-551 When a phone or FAX communication was about to end, an operation was performed
on that job. Procedure
Perform the steps that follow:
033-583 The request received a connection refused response because the target connection is
temporarily out of resource. 1. Advice the customer wait for the job to complete its transmission, then repeat the opera-
tion.
Procedure 2. Switch off, then switch on the machine, GP 4.
3. Check the remote machine and then request for the sender to send again.
Perform the steps that follow:
4. Check the line status and that a dial tone is heard from the UI.
1. Advice the customer wait for a while, then repeat the operation.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
2. Switch off, then switch on the machine, GP 4.
nected and fully seated.
3. Check the remote machine and then request for the sender to send again.
6. Update the Software, GP 9.
4. Check the line status and that a dial tone is heard from the UI.
7. Check for a dial tone in the UI.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
nected and fully seated.
LVPS PWB and that all connectors are fully seated.
6. Update the Software, GP 9.
9. Install a new FAX PWB, PL 18.1 Item 9.
7. Check for a dial tone in the UI.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and Support for further instruction.
LVPS PWB and that all connectors are fully seated.
9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

Status Indicator RAPs 08/2017

033-549, 551, 583, 033-550 2-324 Xerox® VersaLink® B600 Family MFP
033-553 No Folder/Relay RAP 033-554 Wrong Password/Receive Banned RAP
033-553 The F code that was sent from the remote machine is instructing a function that does 033-554 Data received without a password/a mismatch of passwords, or a mismatch of the
not exist in the local machine. select receive number. Mismatch of password or communication from the user other than those
who are in the select receive list.
Procedure
Perform the steps that follow: Procedure
1. Advice the customer consult with the operator of the remote machine on whether the Perform the steps that follow:
wrong F Code was input. 1. For a single occurrence, take no action.
2. Switch off, then switch on the machine, GP 4. 2. Switch off, then switch on the machine, GP 4.
3. Check the remote machine and then request for the sender to send again. 3. Check the remote machine and then request for the sender to send again.
4. Check the line status and that a dial tone is heard from the UI. 4. Check the line status and that a dial tone is heard from the UI.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con- 5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated. nected and fully seated.
6. Update the Software, GP 9. 6. Update the Software, GP 9.
7. Check for a dial tone in the UI. 7. Check for a dial tone in the UI.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and 8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated. LVPS PWB and that all connectors are fully seated.
9. Install a new FAX PWB, PL 18.1 Item 9. 9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact 10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction. Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-325 033-553, 033-554
033-555, 033-556 Incorrect Password RAP 033-557, 033-565 Destinations or Services Exceeded RAP
033-555 The machine password of local machine does not match the one that was sent from 033-557 The total number of requested services or total number of addresses exceeded the
the remote machine. number defined by the specifications.

033-556 The remote ID was not sent from the remote machine. The sending password and the 033-565 The total number of requested addresses exceeded the number defined by the speci-
remote ID do not match. fications.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advice the customer consult with the operator of the remote machine on whether the 1. Advice the customer wait for the jobs that are waiting to be sent to decrease or reduce the
wrong machine password was input. number of addresses, then try again.
2. Switch off, then switch on the machine, GP 4. 2. Switch off, then switch on the machine, GP 4.
3. Check the remote machine and then request for the sender to send again. 3. Check the remote machine and then request for the sender to send again.
4. Check the line status and that a dial tone is heard from the UI. 4. Check the line status and that a dial tone is heard from the UI.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con- 5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated. nected and fully seated.
6. Update the Software, GP 9. 6. Update the Software, GP 9.
7. Check for a dial tone in the UI. 7. Check for a dial tone in the UI.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and 8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated. LVPS PWB and that all connectors are fully seated.
9. Install a new FAX PWB, PL 18.1 Item 9. 9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact 10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction. Support for further instruction.

Status Indicator RAPs 08/2017

033-555, 033-556, 033-557, 033-565 2-326 Xerox® VersaLink® B600 Family MFP
033-558, 033-559 Remote ID Rejection RAP 033-560, 561, 562 TRESS/RCC RAP
033-558 The remote ID of the remote terminal is registered in the blacklist of the local machine. 033-560 For TRESS and RCC, the authentication ID that was sent from the remote terminal
was invalid.
033-559 The remote ID was not sent from the remote terminal.
033-561 TRESS and RCC cannot be performed as the operation is prohibited or a Job is in
Procedure progress.
Perform the steps that follow:
033-562 RCC execution was put on hold as it is in the operation prohibited mode.
1. Advice the customer change the FAX machine setting to be able to receive FAX mes-
sages even if destination does not send remote ID.
Procedure
2. Switch off, then switch on the machine, GP 4.
Perform the steps that follow:
3. Check the remote machine and then request for the sender to send again.
1. For a single occurrence, take no action.
4. Check the line status and that a dial tone is heard from the UI.
2. Switch off, then switch on the machine, GP 4.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
3. Check the remote machine and then request for the sender to send again.
nected and fully seated.
4. Check the line status and that a dial tone is heard from the UI.
6. Update the Software, GP 9.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
7. Check for a dial tone in the UI.
nected and fully seated.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated. 6. Update the Software, GP 9.
9. Install a new FAX PWB, PL 18.1 Item 9. 7. Check for a dial tone in the UI.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact 8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
Support for further instruction.
9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-327 033-558, 033-559, 033-560, 561, 562
033-563, 033-569 No Printable Paper Size RAP 033-564, 033-570 Power Off During Transmission RAP
033-563 When formatting, registered paper that is not applicable to the document size to be 033-564 An error due to power off during transmission. The power switch was turned off, or the
printed was loaded. system was reset.

033-569 The paper tray status is such that paper with orientation that can be output can only 033-570 An error due to power off during transmission. the power switch was turned off, or the
be supplied from the SMH. system was reset.

Procedure Procedure
Perform the steps that follow: Perform the steps that follow:
1. Advice the customer specify the correct paper size and check that the paper trays are cor- 1. Advice the customer:
rectly loaded with the paper guides correctly adjusted. a. Wait for a while then check the FAX function settings and dial numbers, then resend
2. Switch off, then switch on the machine, GP 4. data if needed.
3. Check the remote machine and then request for the sender to send again. b. Check the self-terminal status and line status, then perform the operation again.
4. Check the line status and that a dial tone is heard from the UI. 2. Switch off, then switch on the machine, GP 4.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con- 3. Check the remote machine and then request for the sender to send again.
nected and fully seated. 4. Check the line status and that a dial tone is heard from the UI.
6. Update the Software, GP 9. 5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
7. Check for a dial tone in the UI. nected and fully seated.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and 6. Update the Software, GP 9.
LVPS PWB and that all connectors are fully seated. 7. Check for a dial tone in the UI.
9. Install a new FAX PWB, PL 18.1 Item 9. 8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact LVPS PWB and that all connectors are fully seated.
Support for further instruction. 9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

Status Indicator RAPs 08/2017

033-563, 033-569, 033-564, 033-570 2-328 Xerox® VersaLink® B600 Family MFP
033-571, 033-588 Manual Send Job Canceled RAP 033-572 FAX Report Print Job Canceled RAP
033-571 At the start of the Job, the report area for FAX was detected to be full and the job was 033-572 At the start of the job, job full was detected, only the FAX report document is stored,
canceled. and the printing of FAX report was canceled.

033-588 T38 packet loss causing unrecoverable error was detected. Procedure
Perform the steps that follow:
Procedure 1. For a single occurrence, take no action.
Perform the steps that follow:
2. Switch off, then switch on the machine, GP 4.
1. Advice the customer wait for some of the jobs that are queued to be completed or can-
3. Check the remote machine and then request for the sender to send again.
celed, then retry the operation.
4. Check the line status and that a dial tone is heard from the UI.
2. Switch off, then switch on the machine, GP 4.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
3. Check the remote machine and then request for the sender to send again. nected and fully seated.
4. Check the line status and that a dial tone is heard from the UI. 6. Update the Software, GP 9.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con- 7. Check for a dial tone in the UI.
nected and fully seated.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
6. Update the Software, GP 9.
LVPS PWB and that all connectors are fully seated.
7. Check for a dial tone in the UI.
9. Install a new FAX PWB, PL 18.1 Item 9.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
LVPS PWB and that all connectors are fully seated.
Support for further instruction.
9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-329 033-571, 033-588, 033-572
033-573 Domain Regulation Check Error RAP 033-580 Missing VoIP Gateway RAP
033-573 The address was specified with a prohibited domain. 033-580 There is no existing VoIP gateway that correspond to the phone number that was
input.
Procedure
Perform the steps that follow: Procedure
1. Advice the customer check the address and input the correct one. Perform the steps that follow:
2. Switch off, then switch on the machine, GP 4. 1. Advice the customer set the correct device VoIP gateway address to correspond with the
phone number that was input.
3. Check the remote machine and then request for the sender to send again.
2. Switch off, then switch on the machine, GP 4.
4. Check the line status and that a dial tone is heard from the UI.
3. Check the remote machine and then request for the sender to send again.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated. 4. Check the line status and that a dial tone is heard from the UI.
6. Update the Software, GP 9. 5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated.
7. Check for a dial tone in the UI.
6. Update the Software, GP 9.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated. 7. Check for a dial tone in the UI.
9. Install a new FAX PWB, PL 18.1 Item 9. 8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact LVPS PWB and that all connectors are fully seated.
Support for further instruction. 9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

Status Indicator RAPs 08/2017

033-573, 033-580 2-330 Xerox® VersaLink® B600 Family MFP
033-586 T38 Protocol Not Ready RAP 033-593 Canceled By Remote Peer RAP
033-586 Unable to communicate as the IP address is unresolved. Unable to communicate as 033-593 An interrupt process was performed at the communication partner side.
the registration to registrar server was not completed when using a SIP server.
Procedure
Procedure Perform the steps that follow:
Perform the steps that follow: 1. Advice the customer request for the sender to re-send.
1. Advice the customer: 2. Switch off, then switch on the machine, GP 4.
a. Wait for a while, then try to send again. 3. Check the remote machine and then request for the sender to send again.
b. Make it so that the IP address can be obtained and registered to the registrar server. 4. Check the line status and that a dial tone is heard from the UI.
2. Switch off, then switch on the machine, GP 4. 5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
3. Check the remote machine and then request for the sender to send again. nected and fully seated.
4. Check the line status and that a dial tone is heard from the UI. 6. Update the Software, GP 9.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con- 7. Check for a dial tone in the UI.
nected and fully seated. 8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
6. Update the Software, GP 9. LVPS PWB and that all connectors are fully seated.
7. Check for a dial tone in the UI. 9. Install a new FAX PWB, PL 18.1 Item 9.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and 10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
LVPS PWB and that all connectors are fully seated. Support for further instruction.
9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-331 033-586, 033-593
033-700 T1 Timeout Fail RAP 033-701 Retry Timeout RAP
033-700 T1 timeout has occurred when sending or at phase B and later when receiving. 033-701 The communication did not end normally within the retry timeout time.

Procedure Procedure
Perform the steps that follow: 1. Switch off, then switch on the machine, GP 4.
1. Advice the customer: 2. Check the remote machine and then request for the sender to send again.
a. Repeat the operation if the fault occurs while sending. 3. Check the line status and that a dial tone is heard from the UI.
b. Request for the sender to re-send if the fault occurs when receiving. 4. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
c. Check the remote machine for an error. nected and fully seated.
2. Switch off, then switch on the machine, GP 4. 5. Update the Software, GP 9.
3. Check the remote machine and then request for the sender to send again. 6. Check for a dial tone in the UI.
4. Check the line status and that a dial tone is heard from the UI. 7. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated. 8. Install a new FAX PWB, PL 18.1 Item 9.
6. Update the Software, GP 9. 9. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.
7. Check for a dial tone in the UI.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

Status Indicator RAPs 08/2017

033-700, 033-701 2-332 Xerox® VersaLink® B600 Family MFP
033-710, 712, 713, 717, 718, 719, 721 Document Not Found 033-716 No Specified Folder RAP
RAP 033-716 The status in which the job cannot be performed was detected during EP-TRESS
operation.
033-710 The specified document cannot be found

033-712 Invalid document, host memory full Procedure

Perform the steps that follow:
033-713 Incorrect chain-link number. 1. For a single occurrence, take no action.
2. Switch off, then switch on the machine, GP 4.
033-717 The verification result of the specified password was NG.
3. Check the remote machine and then request for the sender to send again.
033-718 The document was not found in the polling sending box or the specified folder. 4. Check the line status and that a dial tone is heard from the UI.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
033-719 The document was not found in the polling sending box or the specified folder. nected and fully seated.
6. Update the Software, GP 9.
033-721 The specified page cannot be generated. 7. Check for a dial tone in the UI.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
Procedure LVPS PWB and that all connectors are fully seated.
Perform the steps that follow:
9. Install a new FAX PWB, PL 18.1 Item 9.
1. Advice the customer repeat the operation.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
2. Switch off, then switch on the machine, GP 4. Support for further instruction.
3. Check the remote machine and then request for the sender to send again.
4. Check the line status and that a dial tone is heard from the UI.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated.
6. Update the Software, GP 9.
7. Check for a dial tone in the UI.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-333 033-710, 712, 713, 717, 718, 719, 721, 033-716
033-724 FAX Receive Memory Over Flow RAP 033-726, 728, 734, 737, 738, 751 FAX Printing Error RAP
033-724 The receive operation was aborted, the maximum limit of receivable image data for 033-726 Two sided printing not available when receiving FAX (mixed size).
one FAX communication was exceeded.
033-728 Formatting for FAX auto print was aborted because the instruction for FAX manual
Procedure print was sent during the operation.
Perform the steps that follow:
033-734 Job was canceled because FAX print and FAX auto report were started at the same
1. Ask the sender to divide the document into two or more parts or reduce the resolution of time.
the data.
2. Switch off, then switch on the machine, GP 4. 033-737 The FAX cont detected a failure and could not continue processing the job.
3. Check the remote machine and then request for the sender to send again.
4. Check the line status and that a dial tone is heard from the UI. 033-738 The FAX cont detected an error in JBIG data during coding/decoding of the JBIG
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con- data.
nected and fully seated.
033-751 An activity report is generated during the time period where print is prohibited and
6. Update the Software, GP 9.
since the machine is in sleep mode, it started the process to place the report on hold.
7. Check for a dial tone in the UI.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and Procedure
LVPS PWB and that all connectors are fully seated. Perform the steps that follow:
9. Install a new FAX PWB, PL 18.1 Item 9. 1. For a single occurrence, take no action.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact 2. Switch off, then switch on the machine, GP 4.
Support for further instruction.
3. Check the remote machine and then request for the sender to send again.
4. Check the line status and that a dial tone is heard from the UI.
5. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated.
6. Update the Software, GP 9.
7. Check for a dial tone in the UI.
8. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
9. Install a new FAX PWB, PL 18.1 Item 9.
10. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

Status Indicator RAPs 08/2017

033-724, 033-726, 728, 734, 737, 738, 751 2-334 Xerox® VersaLink® B600 Family MFP
033-733, 735, 741, 743, 744, 745, 746, 750 FAX Document
Number Error RAP
033-733 The number of job documents related to the job could not be obtained.

033-735 FAX receive - buffer allocate timeout.

033-741 When transferring image data to the FAX card, the conditions for sending the
response to the FAX card did not match.

033-743 When receiving image data from the FAX card, the conditions for sending the
response to the FAX card did not match.

033-744 When receiving image data from the FAX card, the conditions for sending the
response to the FAX card did not match.

033-745 When receiving image data from the FAX card, the conditions for sending the
response to the FAX card did not match.

033-746 When transferring image data to the FAX card, the conditions for sending the
response to the FAX card did not match.

033-750 During formatting, when image data was retrieved from the FAX card, even though the
image data was determined to be free from error, extension failed.

Procedure
Perform the steps that follow:
1. Advice the customer repeat the operation.
2. Advice the customer break up the number pages or reduce the number of images in the
send operation.
3. Switch off, then switch on the machine, GP 4.
4. Check the remote machine and then request for the sender to send again.
5. Check the line status and that a dial tone is heard from the UI.
6. Check the FAX PWB, PL 18.1 Item 9 for correct installation and all harnesses are con-
nected and fully seated.
7. Update the Software, GP 9.
8. Check for a dial tone in the UI.
9. Check the LVPS PWB, PL 18.1 Item 16 for loose connections between the FAX PWB and
LVPS PWB and that all connectors are fully seated.
10. Install a new FAX PWB, PL 18.1 Item 9.
11. If the error persists, enter GP 37, How to Obtain Log Files, to acquire logs and contact
Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-335 033-733, 735, 741, 743, 744, 745, 746, 750
Status Indicator RAPs 08/2017
033-733, 735, 741, 743, 744, 745, 746, 750 2-336 Xerox® VersaLink® B600 Family MFP
041-310 IM Logic Fail RAP 041-340 to 041-363 MCU NVM (EEPROM) Fail RAP
041-310 IM software control error detected. 041-340 MCU NVM (EEPROM) Data Abnormality.

Procedure 041-341 MCU NVM (EEPROM) Access Error.

WARNING 041-342 MCU NVM (EEPROM) Read Verify Error.
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 041-343 MCU NVM (EEPROM) Write Verify Error.
death or injury. Moving parts can cause injury.
Perform the steps that follow: 041-363 MCU NVM (EEPROM) Data Broken Error.
1. Switch off, then switch on the machine, GP 4.
2. Update the Software, GP 9. Initial Actions
3. If the error persists, install new components as necessary: Enter dC131. Check that the NVM values that follow are set to default:
• MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 (SFP). • 740-016 Range Over Chain No
• ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 (SFP). • 740-017 Range Over Link No
• 740-018 Range Over Chain Link
• 740-019 Range Over Value
• 740-020 Write in Progress Range Over Chain No
• 740-021 Write in Progress Range Over Link No

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Update the Software, GP 9.
3. Enter GP 15, Special Boot Modes and initialize the NVM.
4. If the error persists, install a new MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP
Tall), PL 18.9 Item 1 (SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-337 041-310, 041-340 to 041-363
041-388 MK Logic Fail RAP 041-603, 041-604 Temp/Humidity Sensor Fail RAP
041-388 When fatal abnormality was detected in marking control. 041-603 Temperature Sensor value is outside the upper and lower limit range.

Procedure 041-604 Humidity Sensor value is outside the upper and lower limit range.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
Procedure
Perform the steps that follow:
2. Update the Software, GP 9.
1. Switch off, then switch on the machine, GP 4.
3. Enter GP 15, Special Boot Modes and initialize the NVM.
2. Install a new CTD sensor assembly, REP 6.1.
4. If the error persists, install a new MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP
Tall), PL 18.9 Item 1 (SFP).

Status Indicator RAPs 08/2017

041-388, 041-603, 041-604 2-338 Xerox® VersaLink® B600 Family MFP
042-313 Rear Cooling Fan1 Fail RAP 042-325 Device Fault RAP
042-313 Rear Fan does not rotate correctly. 042-325 Abnormal rotation of the drive motor assembly, PL 3.1 Item 7.

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Refer to the procedure that follows as necessary: Refer to the procedure that follows as necessary:
GP 10, How to Check a Motor. GP 10, How to Check a Motor.

Perform the steps that follow: Perform the steps that follow:
1. Switch off then switch on the machine, GP 4. 1. Switch off then switch on the machine, GP 4.
2. Enter diagnostics GP 1. 2. Enter diagnostics GP 1.
3. Enter dC330 (042-003), and check the rotation of the rear fan PL 4.1 Item 5. 3. Enter dC330 (071-061), and check the rotation of the drive motor assembly.
4. Exit diagnostics, GP 1. 4. Exit diagnostics, GP 1.
5. If the error persists, install a new MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP 5. Check the wiring between the drive motor assembly and the MCU PWB, verify P/J571
Tall), PL 18.9 Item 1 (SFP). and P/J570 are fully seated and no open circuits.
6. Rotate the rear fan manually looking for any signs of wear or resistance to rotation. 6. Check the drive gear for wear, damage or bearing blockage.
7. Check the wiring at the rear fan and the LVPS PWB, verify P/J289, Is fully seated. 7. Check the load towards the drive motor assembly, install new components as necessary:
8. Check wiring between the LVPS PWB and the MCU PWB verify each cable of P/J284 • Drive motor assembly, PL 3.1 Item 7.
and P/J280 is continuous. 8. Install new components as necessary:
9. Install a new rear fan PL 4.1 Item 5. 9. If the error persists, install new components as necessary:
10. Install a new LVPS PWB, PL 18.1 Item 16 (MFP), PL 18.5 Item 16 (MFP Tall), PL 18.9 • MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 (SFP).
Item 16 (SFP).
• ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 (SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-339 042-313, 042-325
042-335 Device Fault (Main Fan Fail) RAP 042-336 Device Fault (SUB Fan Fail) RAP
042-335 Abnormal rotation of the Main Fan. 042-336 Abnormal rotation of the SUB Fan, PL 4.1 Item 3.

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Refer to the procedure that follows as necessary: Refer to the procedure that follows as necessary:
GP 10, How to Check a Motor. GP 10, How to Check a Motor.

Perform the steps that follow: Perform the steps that follow:
1. Switch off then switch on the machine, GP 4. 1. Switch off then switch on the machine, GP 4.
2. Enter diagnostics GP 1. 2. Enter diagnostics GP 1.
3. Enter dC330 (042-001), and check the rotation of the main fan PL 4.1 Item 1, the error 3. Enter dC330 (042-003), and check the rotation of the sub fan PL 4.1 Item 3, the error per-
persists, sists,
4. Install a new MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 4. Install a new MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
(SFP). (SFP).
5. Exit diagnostics, GP 1. 5. Exit diagnostics, GP 1.
6. Rotate the main fan manually looking for any signs of wear or resistance to rotation. 6. Rotate the sub fan manually looking for any signs of wear or resistance to rotation.
7. Check the connections at the main fan and the LVPS PWB, verify P/J289 is fully seated. 7. Check the wiring at the sub fan and the LVPS PWB, verify P/J294 and P/J293 are fully
8. Check the connections at the LVPS PWB and the MCU PWB, verify P/J284 and P/J280 seated.
are fully seated. 8. Check the wiring at the LVPS PWB and the MCU PWB, verify P/J284 and P/J280 are
9. Check continuity between the LVPS PWB and the MCU PWB verify each cable of P/J284 fully seated.
and P/J280 is continuous. 9. Install a new sub fan, PL 4.1 Item 3.
10. Install a new fusing assembly, PL 7.1 Item 1. 10. Install a new LVPS PWB, PL 18.1 Item 16 (MFP), PL 18.5 Item 16 (MFP Tall), PL 18.9
11. Install a new LVPS PWB, PL 18.1 Item 16 (MFP), PL 18.5 Item 16 (MFP Tall), PL 18.9 Item 16 (SFP).
Item 16 (SFP).

Status Indicator RAPs 08/2017

042-335, 042-336 2-340 Xerox® VersaLink® B600 Family MFP
042-348 Over Temperature Detect Fail RAP 044-329 Shutdown Fail RAP
042-348 Temperature inside of the machine increases more than specified value and unable to 044-329 Shutdown has not been completed during the NVM time after the reference trigger.
continue printing.
Procedure
BSD-Reference: BSD 01: Main Fan
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
Procedure
WARNING
Do not handle the fuser components until they have cooled. Some fuser components
operate at hot temperatures and can produce serious personal injury if touched.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the following procedures:
1. Check GP 27, Environmental Data and GP 22, Installation Space Requirements for
proper clearance space around printer for ventilation, ambient room temperature.
2. Enter dC330 code 042-001 to check the rotation of the main fan, PL 4.1 Item 1.
3. Refer to BSD MCU LVPS fan above to check the wiring between the main fan, MCU PWB,
and LVPS PWB and that all connectors are fully seated and undamaged.
4. If the error persists, install new components as necessary:
a. Main fan, PL 4.1 Item 1.
b. Fusing assembly, PL 7.1 Item 1.
c. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 (SFP).
d. ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 (SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-341 042-348, 044-329
045-310 Image Ready NG RAP 045-311 Controller Communication Fail RAP
Image preparation error in the ESS PWB. 045-311 Communication failure between ESS PWB and MCU PWB was detected.

WARNING Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do WARNING
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Ensure that the electricity to the machine is switched off while performing tasks that do
death or injury. Moving parts can cause injury.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Procedure death or injury. Moving parts can cause injury.
1. Switch off, then switch on the machine, GP 4. Perform the steps that follow:
2. Check the wiring between the MCU PWB and the ESS PWB and verify the connectors 1. Switch off, then switch on the machine, GP 4.
are fully seated. 2. Update the Software, GP 9.
3. Update the Software, GP 9. 3. Check the harness between the MCU PWB and the ESS PWB and verify the connectors
4. If the error persists, install a new, ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP are fully seated.
Tall), PL 18.9 Item 5 (SFP). 4. Install new components in order as necessary:
• ESS MCU FCC, PL 18.1 Item 2 (MFP), PL 18.5 Item 2 (MFP Tall), PL 18.9 Item 2
(SFP).
• MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 (SFP).
• ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 (SFP).
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

NOTE: To ensure integrity of the FFC connected at the ESS PWB, the following steps are to be
observed. Do not attempt to engage the release lever to insert the FFC cable, the FFC connec-
tor will allow insertion and lock on its own.
CAUTION
Engage the lever enough to release the FFC only. Over-engagement of the release lever will
break the lever destroying the lock mechanism forcing replacement of the PWB.

NOTE: When engaging the release lever on the FFC connector, slightly open the release lever
no more than 15 degrees. Hold the lever while gently removing the FFC from the connector as
shown in Figure 1, Proper FFC Cable Removal.

Figure 1 Proper FFC Cable Removal

Status Indicator RAPs 08/2017

045-310, 045-311 2-342 Xerox® VersaLink® B600 Family MFP
 045-370 LPH DL Fail Power RAP
1. Slip the core down the FFC cable. 045-370 ASIC register error during IBY initial DL check.
2. To ease installation and ensure proper alignment of the FFC cable, bend the blue “grip
tab” 90 degrees perpendicular to the FFC. NOTE: Failure occurs on LPH of all colors simultaneously. Common parts (such as power con-
3. Refer to Figure 2 and Figure 3, Proper FFC Cable Insertion, grasp the grip tab of the nectors on MD board) could be defective. LPH color actually failing can be checked by NVM.
FFC cable placing the back, or non-conductive side, of the FFC cable against the edge of
the connector and centered to the connector. Procedure
NOTE: Remember; there is no need to actuate the lever when inserting the FFC into the
WARNING
connector. The connector will automatically lock when the FCC is fully seated in the con- Ensure that the electricity to the machine is switched off while performing tasks that do
nector. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Check the cable between the ESS PWB and the LPH.
3. Install new components in order as necessary:
• ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 (SFP).
• XERO CRUM LPH FFC Kit.
• LPH, PL 2.1 Item 1.

Figure 2 Cable Perpendicular Insertion

Figure 3 Cable Parallel Connector Insertion

4. Using the grip tab bent at 90 degrees, firmly push the FFC cable into the connector until
fully seated. The latch of the connector will “click” when fully seated, locking the FFC in-
place.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-343 045-311 , 045-370
045-371 LPH DL Fail MULT RAP
045-371 ASIC register error during IBY initial DL check. 1. Slip the core down the FFC cable.
2. To ease installation and ensure proper alignment of the FFC cable, bend the blue “grip
Procedure tab” 90 degrees perpendicular to the FFC.
3. Refer to Figure 2 and Figure 3, Proper FFC Cable Insertion, grasp the grip tab of the
WARNING FFC cable placing the back, or non-conductive side, of the FFC cable against the edge of
Ensure that the electricity to the machine is switched off while performing tasks that do the connector and centered to the connector.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. NOTE: Remember; there is no need to actuate the lever when inserting the FFC into the
connector. The connector will automatically lock when the FCC is fully seated in the con-
Perform the steps that follow:
nector.
1. Switch off, then switch on the machine, GP 4.
2. Check the harness between the ESS PWB and the MCU PWB and verify the connector
are fully seated.
3. Install new components in order as necessary:
• ESS MCU FFC, PL 18.1 Item 2 (MFP), PL 18.5 Item 2 (MFP Tall), PL 18.9 Item 2
(SFP).
• MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 (SFP).
• ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 (SFP).
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

NOTE: To ensure integrity of the FFC connected at the ESS PWB, the following steps are to be
observed. Do not attempt to engage the release lever to insert the FFC cable, the FFC connec-
tor will allow insertion and lock on its own. Figure 2 Cable Perpendicular Insertion

CAUTION
Engage the lever enough to release the FFC only. Over-engagement of the release lever will
break the lever destroying the lock mechanism forcing replacement of the PWB.

NOTE: When engaging the release lever on the FFC connector, slightly open the release lever
no more than 15 degrees. Hold the lever while gently removing the FFC from the connector as
shown in Figure 1, Proper FFC Cable Removal.

Figure 3 Cable Parallel Connector Insertion

4. Using the grip tab bent at 90 degrees, firmly push the FFC cable into the connector until
fully seated. The latch of the connector will “click” when fully seated, locking the FFC in-
place.

Figure 1 Proper FFC Cable Removal

Status Indicator RAPs 08/2017

045-371 2-344 Xerox® VersaLink® B600 Family MFP
047-216 Finisher Comm Fail RAP
047-216 Reply from the communication with the finisher is judged to be an error.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Check the harness between the IOT and Finisher and verify the connector are fully
seated.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-345 047-216
Status Indicator RAPs 08/2017
047-216 2-346 Xerox® VersaLink® B600 Family MFP
058-310, 311, 315, 316, 317 Fusing Error RAP 059-314, 315, 326 Fusing Error RAP
058-310 Over Temperature on Fusing Assembly Detected 059-314 Fault or Error - Fusing Assembly HR STS Center Disconnection Fail.

058-311 Over Temperature on Fusing Assembly Detected 059-315 Fusing Assembly HR STS Center Over Temperature Fail - Center temperature
beyond abnormal temperature detection limit, continuously detected more than specified
058-315 STS Sensor Fail Detected abnormality detection count.

058-316 Fusing Unit HB STS Center Low Temperature Fail - Center temperature below WARNING
abnormal temperature detection limit, continuously detected more than specified abnormality
Do not handle the fuser components until they have cooled. Some fuser components
detection count. operate at hot temperatures and can produce serious personal injury if touched.
CAUTION
058-317 Fusing Ep U4 ShortHeater Slowheat Center Fail - Center temperature not rising as
normally expected within the specified time to heat the Center. Printing has been suspended because inside of the Printer is extraordinarily hot. Wait until the
error message turns off with the power to the Printer remained on.
WARNING Procedure
Do not handle the fuser components until they have cooled. Some fuser components WARNING
operate at hot temperatures and can produce serious personal injury if touched.
Ensure that the electricity to the machine is switched off while performing tasks that do
CAUTION
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Printing has been suspended because inside of the Printer is extraordinarily hot. Wait until the death or injury. Moving parts can cause injury.
error message turns off with the power to the Printer remained on. Refer to the following procedures:
Procedure
Perform the 010-329 to 010-346 fusing assembly HR RAP.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Refer to the following procedures:

Perform the 010-329 to 010-346 fusing assembly HR RAP.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-347 058-310, 311, 315, 316, 317, 059-314, 315, 326
059-321, 059-324 Fusing Error RAP
059-321 Fusing Assembly Life End

059-324 Abnormal temperature variation on Heat Roll is detected.

WARNING
Do not handle the fuser components until they have cooled. Some fuser components
operate at hot temperatures and can produce serious personal injury if touched.
CAUTION
Printing has been suspended because inside of the Printer is extraordinarily hot. Wait until the
error message turns off with the power to the Printer remained on.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Remove any remaining paper from the fusing assembly.
2. If the error persists, install a new fusing assembly, PL 7.1 Item 1.

Status Indicator RAPs 08/2017

059-321, 059-324 2-348 Xerox® VersaLink® B600 Family MFP
060-341 to 060-352 LPH Fault RAP 061-354 to 061-357 and 061-362 to 061-393 LPH Fault RAP
060-341 LPH DATA Fail Y Large pixel count error between the video output and LPH. Image 061-354 LPH DL Fail Y ASIC register error during IBY initial DL check.
abnormality may occur.
061-355 LPH DL Fail C ASIC register error during IBY initial DL check.
060-342 LPH DATA Fail M Large pixel count error between the video output and LPH. Image
abnormality may occur. 061-356 LPH DL Fail M ASIC register error during IBY initial DL check.

060-343 LPH DATA Fail C Large pixel count error between the video output and LPH. Image 061-357 LPH DL Fail K ASIC register error during IBY initial DL check.
abnormality may occur.
061-362 Communication error between ESS and LPH (data read error from LPH). It may occur
060-344 LPH DATA Fail K Large pixel count error between the video output and LPH. Image due to external noise, poor connection of FFC, poor power supply, etc.
abnormality may occur.
061-363 Communication error between ESS and LPH (data read error from LPH). It may occur
060-349 LPH Reset Fail Y LPH reset due to a noise was detected. Possibly caused by an due to external noise, poor connection of FFC, poor power supply, etc.
external noise.
061-364 Communication error between ESS and LPH (data read error from LPH). It may occur
060-350 LPH Reset Fail C LPH reset due to a noise was detected. Possibly caused by an due to external noise, poor connection of FFC, poor power supply, etc.
external noise.
061-365 Communication error between ESS and LPH (data read error from LPH). It may occur
060-351 LPH Reset Fail M LPH reset due to a noise was detected. Possibly caused by an due to external noise, poor connection of FFC, poor power supply, etc.
external noise.
061-366 Communication error between ESS and LPH (data read error to LPH). It may occur
060-352 LPH Reset Fail K LPH reset due to a noise was detected. Possibly caused by an due to an external noise, poor connection of FFC, poor power supply, etc.
external noise.
061-367 Communication error between ESS and LPH (data read error to LPH). It may occur
Procedure due to an external noise, poor connection of FFC, poor power supply, etc.
WARNING 061-368 Communication error between ESS and LPH (data read error to LPH). It may occur
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- due to an external noise, poor connection of FFC, poor power supply, etc.
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. 061-369 Communication error between ESS and LPH (data read error to LPH). It may occur
1. Switch off, then switch on the machine, GP 4. due to an external noise, poor connection of FFC, poor power supply, etc.
2. Verify the connections between LPH where failure is occurring and the ESS PWB at P/
J1363. the error persists, 061-370 Communication error between ESS and LPH (error in the communication IC or cable).
It may occur due to an external noise, poor connection of FFC, poor power supply, etc.
• Install a new LPH color head assembly, PL 2.1 Item 1.
3. Check the LPH Xerographic CRUM FFC, for excessive wear or breakage.
061-371 Communication error between ESS and LPH (error in the communication IC or cable).
• Install a new, LPH Xerographic CRUM FFC. It may occur due to an external noise, poor connection of FFC, poor power supply, etc.
4. If the error persists, install a new ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP
Tall), PL 18.9 Item 5 (SFP). 061-372 Communication error between ESS and LPH (error in the communication IC or cable).
• After installing a new ESS PWB and the problem continues call Support for further It may occur due to an external noise, poor connection of FFC, poor power supply, etc.
instruction
061-373 Communication error between ESS and LPH (error in the communication IC or cable).
It may occur due to an external noise, poor connection of FFC, poor power supply, etc.

061-390 Large pixel count error between the video output and LPH. Image abnormality may
occur.

061-391 Large pixel count error between the video output and LPH. Image abnormality may
occur.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-349 060-341 to 060-352, 061-354 to 061-357 and 061-362
061-392 Large pixel count error between the video output and LPH. Image abnormality may 061-358 to 061-361 LPH Config Fail RAP
occur.
061-358 LPH Config Fail Y Model number of installed LPH could be incorrect. Memory inside
of LPH could be defective.
061-393 Large pixel count error between the video output and LPH. Image abnormality may
occur.
061-359 LPH Config Fail M Model number of installed LPH could be incorrect. Memory inside
of LPH could be defective.
Procedure
1. Switch off, then switch on the machine GP 4, the error persists, 061-360 LPH Config Fail C Model number of installed LPH could be incorrect. Memory inside
2. Perform the 060-341 to 060-352 LPH Fault RAP. of LPH could be defective.

061-361 LPH Config Fail K Model number of installed LPH could be incorrect. Memory inside
of LPH could be defective.

Procedure
1. Switch off, then switch on the machine, GP 4
2. Verify the correct LPH PL 2.1, is installed for the pertinent Y,M,C,K error.

Status Indicator RAPs 08/2017

061-354 to 061-357 and 061-362 to 061-393, 061-358 to 2-350 Xerox® VersaLink® B600 Family MFP
062-277, 316, 399 DADF Fail RAP 062-300 Platen Interlock Open RAP
062-277 Communications cannot be established between the ESS PWB and the DADF 062-300 The Document Feeder is Open.
Assembly. • DADF Job was stopped by opening the platen cover.
• DADF was opened when the document was set in DADF.
062-316 Error detected from the motor driver of the DADF motor.
• DADF was opened while feeding.
062-399 DADF-Cont I/O Cable Connection Fail Connection problem of DADF cable was Procedure
detected. WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
Procedure tomer supply while performing tasks that do not need electricity. Electricity can cause
WARNING death or injury. Moving parts can cause injury.
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause Refer to the procedure that follows as necessary:
death or injury. Moving parts can cause injury. • GP 11 How to Check a Sensor.
1. Switch off, then switch on the machine, GP 4. Perform the steps that follow:
2. Clean the document glass and the white stripe. 1. Switch off, then switch on the machine, GP 4.fusing assembly
3. Check the wiring between the ESS PWB P/J1371and the DADF assembly. P/J1377 for 2. Check the wiring between the IIT assembly and the ESS PWB at P/J1370, P/J1372, P/
an open circuit, short circuit or poor contact. J1373 and P/J1374 for an open circuit, short circuit or poor contact.
4. Install new components as necessary: 3. Install new components as necessary:
• DADF assembly, PL 50.1 Item 1. • IIT assembly, PL 50.1 Item 2.
• ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 (SFP). • ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 (SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-351 062-277, 316, 399 , 062-300
062-311, 313, 321, 360, 371, 380, 386, 389, 393, 396-398 IIT 062-345 IIT EEPROM Fail RAP
Fail RAP 062-345 Write failure to IEEPROM, or communication failure with EEPROM.
062-311 Error detected in IISS software.
Procedure
062-313 Unexecutable Scan command error. WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
062-321 Unexecutable Scan command error.
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
062-360 Carriage home position error is detected.
1. Switch off, then switch on the machine, GP 4.
062-371 IIT failure Lamp error is detected. 2. Verify the EMMC Card is seated in the socket on the ESS PWB correctly.
3. Install a new ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5
062-380 Insufficient lamp brightness was detected when performing AGC. (SFP).

062-386 During AOC (darkness adjustment), detected CCD output error.

062-389 Overrunning of CRG was detected.

062-393 CISASIC communication error is detected.

062-396 Connection problem of CIS flat cable was detected.

062-397 Connection problem of ESS Video cable was detected.

062-398 Connection problem of ESS I/O cable was detected.

Procedure
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Switch off, then switch on the machine, GP 4.
2. Clean the scanner platen and the white stripe.
3. Install a new IIT Assembly, PL 50.1 Item 2.
4. Install a new DADF Assembly, PL 50.1 Item 1.
5. Install a new ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5
(SFP).

Status Indicator RAPs 08/2017

062-311, 313, 321, 360, 371, 380, 386, 389, 393, 396-398 2-352 Xerox® VersaLink® B600 Family MFP
062-362 X Hard Fail RAP 062-395 Trans Power Failure Detected RAP
062-362 Hard modification of authentication device was detected. 062-395 Power failure on the Trans board was detected.

Procedure Procedure
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
1. Switch off, then switch on the machine, GP 4 1. Switch off, then switch on the machine, GP 4
2. Install a new ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 2. Install a new ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5
(SFP). (SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-353 062-362, 062-395
062-790 Recognition Fail RAP 065-221 to 065-225 CIS Fail RAP
062-790 The document being scanned is prohibited by law. 065-221 AGC process of CIS is not completed or settled.

Procedure 065-222 AGC process of CIS is not completed or settled.

Request the customer to refer to the Legal Notices in the User Guide to check the types of doc-
065-223 There is a possibility that connection problem of the CIS cable occurs.
ument available for copying.

065-224 Information on the CIS device cannot be read correctly.

065-225 CIS failure was detected.

Procedure
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Switch off, then switch on the machine, GP 4.
2. Clean the document glass and the white stripe.
3. Check the wiring between the ESS PWB P/J1371 and the DADF assembly P/J1377 for
an open circuit, short circuit or poor contact.
4. Install new components as necessary:
• DADF assembly, PL 50.1 Item 1.
• ESS PWB, PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (MFP Tall), PL 18.9 Item 5 (SFP).

Status Indicator RAPs 08/2017

062-790, 065-221 to 065-225 2-354 Xerox® VersaLink® B600 Family MFP
071-101 Paper Jam in Tray1 RAP • Turn off the power, remove the feed clutch, and check the wire wound resistance
between both terminals. The resistance value should be approximately 240 ohms
071-101 Paper does not actuate the Tray1 Regi Sensor within the specified time after Tray1
(20 degrees C).
feed start.
a. Install a new feed clutch PL 15.2 Item 15.
Initial Actions • Close all interlock switches. The voltage between the MCU PWB ground and P/
J540-5 pin should read approximately (+24VDC).
• Check the condition of the paper in all trays. Refer to GP 26, Media Specifications.
a. Check the wiring and continuity between the LVPS PWB and the MCU PWB,
• Ensure that the fusing assembly, PL 7.1 Item 1, is installed correctly. verify P/J284 and P/J280 are fully seated and no opens in the harness exist.
• Close all interlock switches and check the voltage from the LVPS PWB (+24VDC).
Procedure Voltage between the LVPS PWB ground and the P/J284-20 pin should be about
WARNING (+24VDC).
Ensure that the electricity to the machine is switched off while performing tasks that do • If the error persists, install new components as necessary:
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause – Registration feeder chute assembly, PL 15.2 Item 1.
death or injury. Moving parts can cause injury. 8. Enter dC330, code 071-061. Check the main motor rotation, PL 3.1 Item 1.
WARNING • Abnormal motor rotation is observed.
Do not touch the Fuser while it is hot. • Check the wiring and continuity between the main motor and the MCU PWB and ver-
ify P/J571 and P/J570 are fully seated and no opens in the harness exist.
Refer to the procedures that follow as necessary: • Check the wiring and continuity between the main motor and the LVPS PWB and
• GP 10, How to Check a Motor. verify P/J570 and P/J288 are fully seated and no opens in the harness exist.
• GP 11, How to Check a Sensor. • Close all interlock switches. The voltage between the LVPS PWB ground and the P/
J288-1pin should read approximately (+24VDC).
Perform the steps that follow: a. Check the wiring and continuity between the LVPS PWB and the MCU PWB,
1. Check for obstructions in the paper path and flip over the paper in the tray. verify P/J284 and P/J280 are fully seated and no opens in the harness exist.
2. Adjust the paper guides (length guide and width guide) of the tray to the paper. • Close all interlock switches and check the voltage from the LVPS PWB (+24VDC).
3. Check the feed and separator roll, PL 9.1 Item 98, are installed correctly, not damaged or Voltage between the LVPS PWB ground and the P/J284-2pin should be about
worn, and clean with a lint-free cloth slightly dampened with water if needed. (+24VDC).
• Install a new feed and separator roll kit PL 9.1 Item 98. • If the error persists, install new components as necessary:
4. Verify no damage, wear, or deformation of the registration actuator PL 15.2 Item 11. – MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
(SFP).
5. Enter Diagnostics, GP 1.
– LVPS PWB, PL 18.1 Item 16 (MFP), PL 18.5 Item 16 (MFP Tall), PL 18.9 Item
6. Enter dC330, code 071-103. Check the registration sensor operation PL 15.2 Item 1.
16 (SFP).
• Check the wiring and continuity between the registration sensor and the MCU PWB
9. Exit Diagnostics, GP 1.
and verify P/J540, P/J545, and P/J546 are fully seated and no opens in the har-
ness exist and no opens in the harness exist.
• Check if the voltage between the MCU PWB ground and the P/J540 pin-7 is about
(+5VDC).
a. Check the wiring and continuity between the LVPS PWB and the MCU PWB P/
J284 and P/J280 are fully seated and no opens in the harness exist.
b. Check the voltage from the LVPS PWB (+5VDC). Voltage between the LVPS
PWB ground and the P/J284 pin-5 should be about (+5VDC).
c. If the error persists, install new components as necessary:
– Registration sensor (registration feeder chute assembly,) PL 15.2 Item 1.
– MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item
1 (SFP).
7. Enter dC330, code 071-002. Check the feed clutch operation, PL 15.2 Item 15.
• Check the wiring and continuity between the feed clutch and the MCU PWB and ver-
ify P/J540, P/J544, and P/J548 are fully seated and no opens in the harness exist.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-355 071-101
072-101 and 077-117 Jam in Tray2 Error RAP 2. Enter dC330, code 071-014. Check the OPT feed clutch operation. The OPT feed clutch
operates properly, go to step 3. If the error persists,
072-101 Paper does not actuate the Tray2 registration sensor within the specified time after
• Check the wiring and continuity between the OPT feed clutch and the 550 OPF
Tray2 feed start.
PWB, verify P/J805 and P/J806 are fully seated and no opens in the harness exist
077-117 During feeding from Tray2, registration sensor is not turned on within specified time and no opens in the harness exist.
from Tray2 path sensor ON. • Install new components as necessary:
a. 550 OPF feeder assembly kit, PL 10.1 Item 1.
Initial Actions 3. Enter dC330, code 071-015, Check the OPT takeaway clutch operation. The OPT take-
• Check the condition of the paper in all trays. Refer to GP 26, Paper and Media Size Spec- away clutch operates properly, go to step 4. If the error persists,
ifications. • Check the wiring and continuity between the OPT takeaway clutch and the 550 OPF
PWB, verify P/J808 and P/J809 are fully seated and no opens in the harness exist
Procedure and no opens in the harness exist.
• Install new components as necessary:
WARNING
a. 550 OPF feeder assembly kit, PL 10.1 Item 1.
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 4. Enter dC330, code 071-010. Check the OPF feed motor rotation. The OPF feed motor
rotates properly, go to step 5. If the error persists,
death or injury. Moving parts can cause injury.
• Check the wiring and continuity between the OPF feed motor and the 550 OPF
WARNING PWB, verify P/J804 and P/J803 are fully seated and no opens in the harness exist
Do not touch the Fuser while it is hot. and no opens in the harness exist.
• Install new components as necessary:
Refer to the procedures that follow as necessary:
a. 550 OPF feeder assembly kit, PL 10.1 Item 1.
• GP 10, How to Check a Motor.
5. Check the wiring and continuity between the OPF PWB and the MCU PWB, P/J800, P/
• GP 11, How to Check a Sensor. J801, and P/J802 are fully seated and no opens in the harness exist and no opens in the
harness exist.
Perform the steps that follow:
6. Check continuity between the OPF PWB and the drawer connector, verify P/J802 and P/
1. Check for obstructions in the paper path and flip over the paper in the tray.
J801 are fully seated and no opens in the harness exist.
2. Adjust the paper guides (length guide and width guide) of the tray to the paper.
• Install new components as necessary:
3. Check the feed and separator roll, PL 10.3 Item 98 are installed correctly, not damaged or
a. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
worn, and clean with a lint-free cloth slightly dampened with water, as needed. (SFP).
• Install a new feed and separator roll kit PL 10.3 Item 98.
4. Check for excessive wear or deformation of the registration actuator, PL 15.2 Item 11. 072-101 - Tray2 error is HCF related.
• Install a new registration actuator, PL 15.2 Item 11. 1. Enter dC330, code 071-113. Check the HCF paper path sensor operation PL 11.3 Item 6.
5. Check for proper installation of the registration sensor, PL 15.2 Item 13, correct if needed. The HCF paper path sensor operates properly, go to step 6. If the error persists,
• Install a new registration sensor, PL 15.2 Item 13. • Check the wiring and continuity between the HCF paper path sensor and the OPF
6. Enter Diagnostics, GP 1. PWB. and verify P/J808 and P/J810 are fully seated and no opens in the harness
exist and no opens in the harness exist.
Follow the procedure for the correct malfunctioning part: • Install new components as necessary:
a. HCF feeder assembly, PL 11.1 Item 5.
072-101 - Tray2 error is 550 OPF related.
2. Enter dC330, code 071-014. Check the HCF feed clutch operation. The HCF feed clutch
1. Enter dC330, code 071-113. Check the OPT path paper sensor operation. The OPT path operates properly, go to step 7. If the error persists,
paper sensor operates properly, go to step 2. If the error persists, • Check the wiring and continuity between the HCF feed clutch and the OPF PWB,
• Check the wiring and continuity between the OPT path paper sensor and the 550 verify P/J805 and P/J806 are fully seated and no opens in the harness exist and no
OPF PWB. and verify P/J808 and P/J810 are fully seated and no opens in the har- opens in the harness exist.
ness exist and no opens in the harness exist. • Install new components as necessary:
• Install new components as necessary: a. HCF feeder assembly, PL 11.1 Item 5.
a. 550 OPF feeder assembly kit, PL 10.1 Item 1. b. 550 OPF feeder assembly kit, PL 10.1 Item 1.

Status Indicator RAPs 08/2017

072-101 and 077-117 2-356 Xerox® VersaLink® B600 Family MFP
3. Enter dC330, code 071-015, Check the HCF takeaway clutch operation. The HCF take- 072-103 Path2 SNR ON Jam RAP
away clutch operates properly, go to step 8. If the error persists,
072-103 After Tray 3 Path Sensor is turned on, Tray 2 Path Sensor is not turned on by paper
• Check the wiring and continuity between the HCF takeaway clutch and the OPF
within specified time.
PWB, verify P/J808 and P/J809 are fully seated and no opens in the harness exist
and no opens in the harness exist.
Initial Actions
• Install new components as necessary:
• Remove paper jam.
a. HCF feeder assembly, PL 11.1 Item 5.
b. 550 OPF feeder assembly kit, PL 10.1 Item 1.
Procedure
4. Enter dC330, code 071-010. Check the HCF feed motor rotation. The HCF feed motor WARNING
rotates properly, go to step 9. If the error persists, Ensure that the electricity to the machine is switched off while performing tasks that do
• Check the wiring and continuity between the HCF feed motor and the OPF PWB, not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
verify P/J804 and P/J803 are fully seated and no opens in the harness exist and no death or injury. Moving parts can cause injury.
opens in the harness exist. WARNING
• Install new components as necessary: Do not touch the Fuser while it is hot.
a. HCF feed motor, PL 11.2 Item 4.
b. 550 OPF feeder assembly kit, PL 10.1 Item 1. Refer to the procedures that follow as necessary:
5. Check the wiring and continuity between OPF PWB and the MCU PWB, P/J800, P/J801, • GP 10, How to Check a Motor.
and P/J802 are fully seated and no opens in the harness exist and no opens in the har- • GP 11, How to Check a Sensor.
ness exist. If the error persists,
• Install new components as necessary: Perform the steps that follow:
a. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 1. Check for obstructions in the paper path and flip over the paper in the tray.
(SFP). 2. Adjust the paper guides (length guide and width guide) of the tray to the paper.
3. Check the feed and separator roll, PL 10.3 Item 98 are installed correctly, not damaged or
077-117 - Tray2 error is Registration Sensor related. worn, and clean with a lint-free cloth slightly dampened with water, as needed.
1. Enter dC330, code 071-103. Check the registration sensor operation. The registration • Install a new feed and separator roll kit PL 10.3 Item 98.
sensor operates properly, go to step 2. If the error persists, 4. Enter Diagnostics, GP 1.
• Check the wiring and continuity between the registration sensor and the MCU PWB. Follow the procedure to correct the error:
and verify P/J540, P/J545, and P/J546 are fully seated and no opens in the har-
ness exist and no opens in the harness exist. 1. Enter dC330, code 071-113. Check the OPT path paper sensor operation. The OPT path
• Install new components as necessary: paper sensor operates properly, go to step 2. If the error persists,
a. Registration sensor, PL 15.2 Item 13. • Check the wiring and continuity between the OPT path paper sensor and the 550
2. Enter dC330, code 071-061. Check the main motor operation. The main motor operates OPF PWB. and verify P/J808 and P/J810 are fully seated and no opens in the har-
properly, go to step 7. If the error persists, ness exist and no opens in the harness exist.
• Check the wiring and continuity between the main motor and the MCU PWB, verify • Install new components as necessary:
P/J571 and P/J572 are fully seated and no opens in the harness exist and no opens a. HCF feeder assembly, PL 11.1 Item 5.
in the harness exist. 2. Enter dC330, code 071-014. Check the OPT feed clutch operation. The OPT feed clutch
• Check the wiring and continuity between the main motor and the LVPS PWB, verify operates properly, go to step 3. If the error persists,
P/J572 and P/J288 are fully seated and no opens in the harness exist and no opens • Check the wiring and continuity between the OPT feed clutch and the 550 OPF
in the harness exist. PWB, verify P/J805 and P/J806 are fully seated and no opens in the harness exist
• Install new components as necessary: and no opens in the harness exist.
a. Main motor, PL 3.1 Item 1 (C505/C605) (C500/C600). • Install new components as necessary:
b. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 a. HCF feeder assembly, PL 11.1 Item 5.
(SFP). 3. Enter dC330, code 071-015, Check the OPT takeaway clutch operation. The OPT take-
away clutch operates properly, go to step 4. If the error persists,
• Check the wiring and continuity between the OPT takeaway clutch and the 550 OPF
PWB, verify P/J808 and P/J809 are fully seated and no opens in the harness exist
and no opens in the harness exist.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-357 072-101 and 077-117, 072-103
 • Install new components as necessary: 072-310, 073-310, 074-310, 077-360 Tray2-5, Motor Fail RAP
a. HCF feeder assembly, PL 11.1 Item 5. Feeder Motor Alarm on Tray is detected.
4. Enter dC330, code 071-010. Check the OPF feed motor rotation. The OPF feed motor
rotates properly, go to step 5. If the error persists, Initial Actions
• Check the wiring and continuity between the OPF feed motor and the 550 OPF
• Switch off, then switch on the machine, GP 4.
PWB, verify P/J804 and P/J803 are fully seated and no opens in the harness exist
• Reseat the 550 OPF
and no opens in the harness exist.
• Install new components as necessary:
a. HCF feeder assembly, PL 11.1 Item 5.
Procedure
5. Check the wiring and continuity between the OPF PWB and the MCU PWB, P/J800, P/ WARNING
J801, and P/J802 are fully seated and no opens in the harness exist and no opens in the Ensure that the electricity to the machine is switched off while performing tasks that do
harness exist. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
6. Check continuity between the OPF PWB and the drawer connector, verify P/J802 and P/ death or injury. Moving parts can cause injury.
J801 are fully seated and no opens in the harness exist. WARNING
• Install new components as necessary: Do not touch the Fuser while it is hot.
a. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
(SFP). Refer to the procedures that follow as necessary:
• GP 10, How to Check a Motor.
• GP 11, How to Check a Sensor.

Perform the steps that follow:

1. Check for obstructions in the paper path and flip over the paper in the tray.
2. Enter Diagnostics, GP 1.
Follow the procedure to correct the error:

When the Tray error is 550 OPF Feeder

1. Enter dC330
• code 071-010 for Tray2
• code 071-020 for Tray3
• code 071-030 for Tray4
• code 071-040 for Tray5

2. Check the OPF feeder motor operation, PL 10.1 Item 18. The OPF feeder motor operates
properly;
a. Install a new MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL
18.9 Item 1 (SFP).
If the error persists,
• Rotate the OPF feeder motor manually checking for resistance or overload in rota-
tion.
• Check the wiring and continuity between the OPT path paper sensor and the 550
OPF PWB. and verify P/J804 and P/J803 are fully seated and no opens in the har-
ness exist and no opens in the harness exist.
• Install new components as necessary:
a. HCF feeder assembly, PL 11.1 Item 5.

Status Indicator RAPs 08/2017

072-103, 072-310, 073-310, 074-310, 077-360 2-358 Xerox® VersaLink® B600 Family MFP
When Tray is HCF 072-311 Tray2 Mode Fail RAP
1. Enter dC330 072-311 Operation mode of Tray2 (Download mode) is detected.
• code 071-010 for Tray2
• code 071-020 for Tray3 Procedure
WARNING
2. Check the HCF feeder motor operation, PL 10.2 Item 4. The HCF feeder motor operates Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
properly;
tomer supply while performing tasks that do not need electricity. Electricity can cause
a. Install a new MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL death or injury. Moving parts can cause injury.
18.9 Item 1 (SFP).
Perform the steps that follow:
1. Check for obstructions in the paper path and remove.
2. Switch off, then switch on the machine, GP 4.
3. Reseat the 550 OPF kit assembly or the HCF.
4. Update the Software, GP 9.
5. Install a new components as necessary:
a. 550 OPF kit assembly, PL 10.1 Item 1.
b. HCF, PL 11.1 Item 1.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-359 072-310, 073-310, 074-310, 077-360, 072-311
072-312 Feeder2 Maker Mismatch Fail RAP 072-401 Tray2 Feed Roll Near Life RAP
072-312 The system detected that the OPF 550 or HCF for another model was installed. 072-401 Tray2 Feed Roll Near Life End.

Procedure Procedure
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.

Perform the steps that follow: Perform the steps that follow:
1. Check for obstructions in the paper path and remove. 1. Prepare a new feed and separator roll kit, PL 10.3 Item 98 for end of life replacement
2. Switch off, then switch on the machine, GP 4. soon.
3. Check the 550 OPF kit assembly or the HCF and verify correct installation.

Status Indicator RAPs 08/2017

072-312, 072-401 2-360 Xerox® VersaLink® B600 Family MFP
072-402 Tray2 Feed Roll Life Over RAP 073-101 Tray3 Miss Feed RAP
072-402 Tray2 Feed Roll Life Over. 073-101 After Tray3 Feed Start, Tray3 Path Sensor is not turned on by paper within specified
time.
Procedure
WARNING Procedure
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- WARNING
tomer supply while performing tasks that do not need electricity. Electricity can cause Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
death or injury. Moving parts can cause injury. tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
Perform the steps that follow:
1. Install a new feed and separator roll kit, PL 10.3 Item 98.
1. Install a new feed and separator roll kit, PL 10.3 Item 98.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-361 072-402, 073-101
075-100 JAM in Bypass Tray RAP 077-101 Paper Jam RAP
075-100 After MSI Feed Start, registration sensor is not turned on by paper within specified 077-101 registration sensor Off Jam After Regi Clutch ON, registration sensor is not turned
time. on by paper within specified time.

Initial Actions Procedure

Verify and remove any paper jam. WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
Procedure not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
WARNING death or injury. Moving parts can cause injury.
Refer to the procedures that follow as necessary:
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause • GP 10 How to Check a Motor.
death or injury. Moving parts can cause injury. • GP 11 How to Check a Sensor.
Perform the steps that follow: Perform the steps that follow:
1. Verify no obstructions in the paper path. 1. Verify there are no obstructions in the paper path and the paper guides are set correct to
2. Verify the condition of the separator rolls PL 13.2 Item 5 looking for any unusual wear or the paper size in the paper tray.
damage. 2. Verify the paper guides are set correct to the paper size.
3. If the error persists. clean the separator rolls with a slightly dampened with water lint-free 3. Check the feed and separator roll PL 9.1 Item 98, for foreign substances or wear.
cloth. a. Install a new feed and separator roll kit PL 9.1 Item 98.
4. If the error persists, install a new bypass tray separator holder assembly PL 13.2 Item 5 4. Enter dC330, code 071-103. Check the registration sensor operation PL 15.2 Item 1.
following.
• Check the wiring and continuity between the registration sensor and the MCU PWB
5. If the error persists, verify the MSI feed solenoid PL 13.1 Item 7. and verify P/J540, P/J545, and P/J546 fully seated and no opens in the harness
• Enter dC330, code 072-001. Test the MSI feed solenoid operation. exist.
• Check the wiring and continuity between the MSI feed solenoid and the MCU PWB • Check the wiring and continuity between the LVPS PWB and the MCU PWB P/J284
at P/J480 and P/J482 and verify they are fully seated and no opens in the harness and P/J280 are fully seated and no opens in the harness exist.
exist. • Check the voltage between the MCU PWB ground and the P/J540 pin-7 for +5VDC.
• Close all interlock switches. Voltage between the MCU PWB ground and the P/J480- • Check the voltage from the LVPS PWB (+5VDC). Voltage between the LVPS PWB
3 pin should read approximately +24VDC. ground and the P/J540-5pin should be about (+5VDC).
• Check the wiring and continuity between the LVPS PWB and the MCU PWB, verify • If the error persists, install new components as necessary:
P/J284 and P/J280 are fully seated and no opens in the harness exist.
a. registration sensor (registration feeder chute assembly,) PL 15.2 Item 1.
• Close all interlock switches and check the voltage from the LVPS PWB (+24VDC).
b. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
Voltage between the LVPS PWB ground and the P/J284-20 pin should be about (SFP).
+24VDC.
5. Enter dC330, code 071-004. Check the Registration Clutch, PL 15.1 Item 8
• Install a new MSI feed solenoid PL 13.1 Item 7.
• Check the wiring and continuity between the REGI Clutch and the MCU PWB and
c. If the error persists, install new components as necessary:
verify P/J540, P/J541, and P/J542 are fully seated and no opens in the harness
a. MCU PWB, PL 18.1 Item 1(MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 exist.
(SFP).
• Check the wiring and continuity between the LVPS PWB and the MCU PWB, verify
P/J284 and P/J280 are fully seated and no opens in the harness exist.
• Close all interlock switches and verify the voltage from the LVPS PWB ground and
the P/J284 pin-18 and the voltage from the LVPS PWB ground and the P/J284 pin-
20 is about +24VDC.
• Close all interlock switches. Voltage between the LVPS PWB ground and the P/J288
pin-1 should read approximately +24VDC.
a. If the error persists, install new components as necessary:
i. Registration Clutch, PL 15.1 Item 8.

Status Indicator RAPs 08/2017

075-100, 077-101 2-362 Xerox® VersaLink® B600 Family MFP
 ii. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item a. MCU PWB, PL 18.1 Item 1(MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
1 (SFP). (SFP).
6. Enter dC330, code 071-065. Check the sub motor, PL 3.1 Item 1, rotation for any abnor- b. Install a new LVPS PWB PL 18.1 Item 16 (MFP), PL 18.5 Item 16 (MFP Tall),
mal, frozen, or resistive rotation. PL 18.9 Item 16 (SFP).
• Check the wiring and continuity between the sub motor and the MCU PWB and ver-
ify sub motor connector and P/J570 are fully seated and no opens in the harness
exist.
• Check the wiring and continuity between the sub motor and the LVPS PWB and ver-
ify sub motor connector and P/J288 are fully seated and no opens in the harness
exist.
• Close all interlock switches. Voltage between the LVPS PWB ground and the P/
J288-1 pin should read approximately +24VDC.
a. Check the wiring and continuity between the LVPS PWB and the MCU PWB,
verify P/J284 and P/J280 are fully seated and no opens in the harness exist.
b. Close all interlock switches and verify the voltage from the LVPS PWB ground
and the P/J284-18 pin and the voltage from the LVPS PWB ground and the P/
J284-20 pin is about +24VDC.
c. If the error persists, install new components as necessary:
i. main drive assembly, PL 3.1 Item 1.
ii. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item
1 (SFP).
7. Enter dC330, code 071-104. Check the exit sensor operation, PL 7.1 Item 1
• Check the wiring and continuity between the exit sensor and the MCU PWB and ver-
ify P/J270 and P/J272 are fully seated and no opens in the harness exist.
• Check the wiring and continuity between LVPS PWB and the MCU PWB, P/J284
and P/J280 are fully seated and no opens in the harness exist.
• Check the voltage from the LVPS PWB (+5VDC). Voltage between the LVPS PWB
ground and the P/J284 pin-5 should be about +5VDC.
• Check the voltage from the LVPS PWB ground and the P/J284 pin-5 is about
+5VDC.
• If the error persists, install new components as necessary:
a. exit sensor (fusing assembly), PL 7.1 Item 1
b. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
(SFP).
8. Enter dC330, code 071-061. Check the main motor rotation, PL 3.1 Item 1.
• Abnormal motor rotation is observed.
• Check the wiring and continuity between the main motor and the MCU PWB and ver-
ify P/J571 and P/J570 are fully seated and no opens in the harness exist.
• Check the wiring and continuity between the main motor and the LVPS PWB and
verify P/J570 and P/J288 are fully seated and no opens in the harness exist.
• Close all interlock switches. Voltage between the LVPS PWB ground and the P/
J288-1 pin should read approximately +24VDC.
• Check the wiring and continuity between the LVPS PWB and the MCU PWB, verify
P/J284 and P/J280 are fully seated and no opens in the harness exist.
• Close all interlock switches and check the voltage from the LVPS PWB (+24VDC).
ground and the P/J284 pin-2 should be about +24VDC.
• If the error persists, install new components as necessary:

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-363 077-101
077-104 Exit Sensor Off Jam RAP • Abnormal motor rotation is observed.
077-104 After exit sensor ON, exit sensor is not turned back off by the trail edge of the paper • Check the wiring and continuity between the main motor and the MCU PWB and ver-
ify P/J571 and P/J570 are fully seated and no opens in the harness exist.
within the specified time.
• Check the wiring and continuity between the main motor and the LVPS PWB and
Initial Actions verify P/J570 and P/J288 are fully seated and no opens in the harness exist.
• Close all interlock switches. Voltage between the LVPS PWB ground and the P/J288
• Check the condition of the paper in all trays. Refer to GP 26 Paper and Media Size Speci-
fications pin-1 should read approximately +24VDC.
a. Check the wiring and continuity between the LVPS PWB and the MCU PWB,
WARNING verify P/J284 and P/J280 are fully seated and no opens in the harness exist.
Ensure that the electricity to the machine is switched off while performing tasks that do b. Check continuity between the LVPS PWB and the MCU PWB verify each cable
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
of P/J284 between P/J280 is continuous.
death or injury. Moving parts can cause injury.
• Close all interlock switches and check the voltage from the LVPS PWB (+24VDC).
WARNING Voltage between the LVPS PWB ground and the P/J284 pin-2 should be about
Do not touch the Fuser while it is hot. +24VDC.
• If the error persists, install new components as necessary:
Procedure – Install a new LVPS PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL
Refer to the procedures that follow as necessary: 18.9 Item 1 (SFP).
• GP 10 How to Check a Motor. 7. If the error persists, install new components as necessary:
• GP 11 How to Check a Sensor. • MCU PWB, REP 18.16 (MFP), REP 18.1 (SFP).
1. Check for obstructions in the paper path and clear all obstruction. • ESS PWB PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (SFP).
2. Check the exit roll for proper installation, foreign objects, or wear. Any excessive wear
present,
• Install a new exit chute assembly PL 17.1 Item 1.
3. Enter dC330, code 071-104 to check exit sensor operation.
• Update to the latest Software version.
• Reseat the Console assembly UI AIO PL 1.1 Item 1
• Check the wiring and continuity between the Console assembly UI AIO PL 1.1/1 and
the ESS PWB PL 18.1 Item 5.
• Verify P/J1352 fully seated.
• Install a new UI Console assembly (MFP) PL 1.1 Item 1, UI Console assembly (SFP)
PL 1.2 Item 1
• Install a new Front USB Harness assembly PL 18.1 Item 14
– Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (SFP) REP 18.1.
4. Enter dC330, code 071-005. Check the main motor, PL 3.1 Item 1.
• Check the wiring and continuity between the Exit Clutch and the MCU PWB verify P/
J460, P/J462 is fully seated.
• Close the interlock switch and check if the voltage between the MCU PWB ground
and the P/J460-4 pin is about +24VDC.
5. Enter dC330, code 071-006. Check the Invert Clutch operation, PL 17.1 Item 4.
• Check the wiring and continuity between the Invert Clutch and the MCU PWB and
verify P/J460, is fully seated.
•Close interlock switch and check if the voltage between the MCU PWB ground and
the P/J460-2 pin is about +24VDC.
a. Install a new Main Drive assembly, PL 3.1 Item 1
6. Enter dC330, code 071-061. Check the main motor rotation, PL 3.1 Item 1.

Status Indicator RAPs 08/2017

077-104 2-364 Xerox® VersaLink® B600 Family MFP
077-123 Registration Sensor Jam (Duplex) RAP • Close all interlock switches. Voltage between the LVPS PWB ground and the P/
J288-1 pin should read approximately +24VDC.
Paper does not actuate the Registration Sensor in the specified time after the registration
• Close all interlock switches and check the voltage from the LVPS PWB (+24VDC).
clutch in energized in duplex mode.
Voltage between the LVPS PWB ground and the P/J284 pin-2 should be about
+24VDC.
Initial Actions
• If the error persists, install new components as necessary:
Check the condition of the paper in all trays. Refer to GP 26 Paper and Media Size Specifica-
tions. a. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1(MFP Tall), PL 18.9 Item 1
(SFP).
b. Install a new LVPS PWB PL 18.1 Item 16 (MFP), PL 18.5 Item 16 (MFP Tall),
Procedure PL 18.9 Item 16 (SFP).7
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

Refer to the procedures that follow as necessary:

• GP 10 How to Check a Motor.
• GP 11 How to Check a Sensor.
• GP 12 How to Check a Solenoid or Clutch.

Perform the steps that follow:

1. Check for obstructions in the paper path.
2. Check the Exit Roll, PL 17.1 Item 1 for foreign substances or wear. Clean or install new
components as necessary.
3. Check the duplex rolls, PL 15.1 Item 14 and pinch rolls, PL 17.1 Item 2 for foreign sub-
stances or wear. Clean or install new components as necessary.
4. Enter dC330, code 071-104. Check the exit sensor operation, PL 17.1 Item 1
• Check the wiring and continuity between the exit sensor and the MCU PWB and ver-
ify P/J270 is fully seated and no opens in the harness exist.
• Check the voltage from the LVPS PWB (+5VDC). Voltage between the LVPS PWB
ground and the P/J284 pin-5 should be about +5VDC.
a. Check the wiring and continuity between the LVPS PWB and the MCU PWB,
P/J284 and P/J280 are fully seated and no opens in the harness exist.
b. Check the voltage from the LVPS PWB ground and the P/J284 pin-5 is about
+5VDC.
• If the error persists, install new components as necessary:
a. exit sensor (fusing assembly), PL 7.1 Item 1.
5. Enter dC330, code 071-005. Check the duplex clutch, PL 14.1 Item 1.
6. Enter dC330, code 042-001. Check the main motor, PL 3.1 Item 1.
7. Enter dC330, code 071-061. Check the main motor rotation, PL 3.1 Item 1.
• Abnormal motor rotation is observed.
• Check the wiring and continuity between the main motor and the MCU PWB and ver-
ify P/J571 and P/J570 are fully seated and no opens in the harness exist.
• Check the wiring and continuity between the main motor and the LVPS PWB and
verify P/J570 and P/J288 are fully seated and no opens in the harness exist.
• Check the wiring and continuity at the LVPS PWB and the MCU PWB, verify P/J284
and P/J280 are fully seated and no opens in the harness exist.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-365 077-123
077-302 Device Right Side Door is Open RAP 077-314 P/H Module Logic Fail RAP
Procedure Fatal error of paper feed module is detected.
Device Right-Side Door is Open.
Procedure
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
Close the right-side door.
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Install a new MCU PWB REP 18.16 (MFP), REP 18.1 (SFP).

Status Indicator RAPs 08/2017

077-302, 077-314 2-366 Xerox® VersaLink® B600 Family MFP
077-322 Option Comm Fail RAP 077-323 PH Motor Fail RAP
Communication failure between IOT and Option Tray is detected. Abnormal rotation in the PH Motor.

Procedure Procedure
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Perform the steps that follow: Perform the steps that follow:
1. Reseat the Optional 550- Sheet Feeder. 1. Switch off, then switch on the machine, GP 4.
2. Switch off, then switch on the machine, GP 4 2. If the error persists, install a new Main Drive assembly REP 3.1.
3. If the error persists, install new components as necessary:
• Install a new Optional 550-Sheet Feeder, PL 10.2 Item 1.
• Install a new Harness assembly OPF, PL 18.3 Item 6.
• Install a new Harness assembly OPF 2C, PL 10.1 Item 17.
• MCU PWB REP 18.16 (MFP), REP 18.1 (SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-367 077-322, 077-323
077-327 Feeder Composition Fail RAP 077-909 Paper Jam RAP
Option Unit structuring error (Invalid tray is installed) Paper remains on registration sensor, exit sensor, Tray2 path sensor when power ON, machine
stop (CycleDown/ShutDown), and Option Tray Cassette or Rear Cover or Side Cover is closed.
Procedure
WARNING Procedure
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- The following are for reference to the steps below:
• GP 11, How to Check a Sensor.
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
Perform the steps that follow:
1. Remove all paper from the paper path.
1. Switch off, then switch on the machine, GP 4.
2. Enter Diagnostics, GP 1.
2. Remove the Optional Feeder 550 Tray.
3. Enter dC330, code 071-113. Check the OPT path paper sensor operation. The OPT path
3. If the error persists, Check operation of the Exit, Regi, Tray2 path sensor. paper sensor operates properly, go to step 2. If the error persists,
• Check the wiring and continuity between the OPT path paper sensor and the 550
OPF PWB. and verify P/J808 and P/J810 are fully seated and no opens in the har-
ness exist and no opens in the harness exist.
• Install new components as necessary:
a. 550 OPF feeder assembly kit, PL 10.1 Item 1.
4. Enter dC330, code 071-104. Check the exit sensor operation, PL 7.1 Item 1.
• Check the wiring and continuity between the exit sensor and the MCU PWB and ver-
ify P/J270 is fully seated and no opens in the harness exist.
• Check the voltage from the LVPS PWB (+5VDC). Voltage between the LVPS PWB
ground and the P/J284 pin-5 should be about +5VDC.
a. Check the wiring and continuity between the LVPS PWB and the MCU PWB,
P/J284 and P/J280 are fully seated and no opens in the harness exist.
• If the error persists, install new components as necessary:
a. exit sensor (fusing assembly), PL 7.1 Item 1.
5. Enter dC330, code 071-103. Check the registration sensor operation PL 15.2 Item 1.
• Check the wiring and continuity between the registration sensor and the MCU PWB
and verify P/J540, P/J545, and P/J546 are fully seated and no opens in the har-
ness exist.
• Check if the voltage between the MCU PWB ground and the P/J540 pin-7 is about
(+5VDC).
a. Check the wiring and continuity between the LVPS PWB and the MCU PWB P/
J284 and P/J280 are fully seated and no opens in the harness exist.
b. Check the voltage from the LVPS PWB (+5VDC). Voltage between the LVPS
PWB ground and the P/J284 pin-5 should be about (+5VDC).
c. If the error persists, install new components as necessary:
i. Registration sensor (registration feeder chute assembly,) PL 15.2 Item 1.
ii. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item
1 (SFP).

Status Indicator RAPs 08/2017

077-327, 077-909 2-368 Xerox® VersaLink® B600 Family MFP
089-600 to 089-617 RC Fail RAP 089-615 RAD sensor detection failure or B Patch forming failure: Valid sample block count is
less than specified count when RAD Sensor OUT during B Patch detection of #4(Black) color.
089-600 Main scanning correction failure: Main scanning position of #4(Black) color which is a
standard is abnormal during A1/C Patch detection.
(Only to register on History)

(Only to register on History)

089-616 Correction setting value of calculation result exceeded valid setting range (To be intro-
duced in V2? (Only to register on History)
089-601 RAD sensor detection failure or A1/C Patch forming failure: Valid sample block count
is less than specified count when RAD Sensor IN during A1/C Patch detection.
089-617 After adding offset value to correction value, the value exceeded valid setting range
(To be introduced in V2? (Only to register on History)
(Only to register on History)

089-603 RAD sensor detection failure or A1/C Patch forming failure: Valid sample block count
Procedure
is less than specified count when RAD Sensor OUT during A1/C Patch detection. WARNING
When cleaning this product, use the designated cleaning materials exclusive to it. Other
(Only to register on History) cleaning materials may result in poor performance of the product. Never use aerosol
cleaners to avoid catching fire and explosion.
089-604 RAD sensor detection failure or B Patch forming failure: Valid sample block count is
less than specified count when RAD Sensor IN during B Patch detection of #1(Yellow) color.
WARNING
(Only to register on History) Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
089-606 RAD sensor detection failure or B Patch forming failure: Valid sample block count is death or injury. Moving parts can cause injury
less than specified count when RAD Sensor OUT during B Patch detection of #1(Yellow) color. Clean the CTD (RAD) Sensor:
1. Turn the printer off, GP 4
(Only to register on History)
2. Pull up the handle lever of the rear cover, and open the rear cover.
089-607 RAD sensor detection failure or B Patch forming failure: Valid sample block count is 3. Clean the CTD sensor with a clean and dry cotton swab.
less than specified count when RAD Sensor IN during B Patch detection of #2(Magenta) color.

(Only to register on History)

089-609 RAD sensor detection failure or B Patch forming failure: Valid sample block count is
less than specified count when RAD Sensor OUT during B Patch detection of #2(Magenta)
color.

(Only to register on History)

089-610 RAD sensor detection failure or B Patch forming failure: Valid sample block count is
less than specified count when RAD Sensor IN during B Patch detection of #3(Cyan) color.

(Only to register on History)

089-612 RAD sensor detection failure or B Patch forming failure: Valid sample block count is
less than specified count when RAD Sensor OUT during B Patch detection of #3(Cyan) color.

(Only to register on History)

Figure 1 Cleaning the CTD sensor
089-613 RAD sensor detection failure or B Patch forming failure: Valid sample block count is
less than specified count when RAD Sensor IN during B Patch detection of #4(Black) color. 4. Close the rear cover.

(Only to register on History)

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-369 089-600 to 089-617
089-623 to 089-679 LED Offset Correction Error RAP
089-623 During LED light amount correction of gain correction, sensor output voltage value on
the IBT belt is abnormal (IN side) (Only to register on History)

089-629 During LED light amount correction of gain correction, sensor output voltage value on
the IBT belt is abnormal (OUT side) (Only to register on History)

089-674 During LED light amount correction of gain correction, LED light amount is not con-
verged (IN side) (Only to register on History)

089-676 During LED light amount correction of gain correction, LED light amount is not con-
verged (OUT side) (Only to register on History)

089-677 During LED light amount correction of gain correction, sensor output voltage value on
the IBT belt is abnormal (IN side) (Only to register on History)

089-679 During LED light amount correction of gain correction, sensor output voltage value on
the IBT belt is abnormal (OUT side) (Only to register on History)

Figure 1 Cleaning the CTD sensor

Procedure
WARNING 4. Close the rear cover.
When cleaning this product, use the designated cleaning materials exclusive to it. Other 5. Enter dC131, check the NVM values that follow:
cleaning materials may result in poor performance of the product. Never use aerosol a. 759-009 (Lead Registration Offset).
cleaners to avoid catching fire and explosion.
b. 759-011 (Side 1 Registration Offset).
WARNING c. 759-012 (Side 2 Registration Offset).
Ensure that the electricity to the machine is switched off while performing tasks that do 6. Check connection of the Color Toner Density (CTD) Sensor Assembly.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
7. Install a new Color Toner Density (CTD) Sensor Assembly.
death or injury. Moving parts can cause injury
8. Install a new Transfer Belt Unit.
Clean the CTD (RAD) Sensor:
1. Turn the printer off, GP 4
2. Pull up the handle lever of the rear cover, and open the rear cover.
3. Clean the CTD sensor with a clean and dry cotton swab.

Status Indicator RAPs 08/2017

089-623 to 089-679 2-370 Xerox® VersaLink® B600 Family MFP
091-312 HVPS CC Fail RAP 091-313, 091-402, 091-480 to 482, 091-913 to 929 Drum/
091-312: HVPS CC Fail CRUM RAP
091-313: CRUM ASIC Comm Fail
Initial Actions 091-402: DRUM CARTRIDGE K Life Over
Switch off, then switch on the machine, GP 4.
091-480: DRUM CARTRIDGE Y Life Over
091-481: DRUM CARTRIDGE M Life Over
Procedure 091-482: DRUM CARTRIDGE C Life Over
WARNING 091-913: DRUM CARTRIDGE K Life End
Ensure that the electricity to the machine is switched off while performing tasks that do 091-914: DRUM K CRUM Communication Fail
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
091-915: DRUM CRUM K Data Broken
death or injury. Moving parts can cause injury.
091-916: DRUM CRUM K Data Mismatch
Perform the steps that follow:
091-917: DRUM Y CRUM Communication Fail
1. Switch off, then switch on the machine, GP 4.
091-918: DRUM M CRUM Communication Fail
2. Check the wiring and continuity between the HVPS PWB and the MCU PWB, verify P/
J100 and P/J1001 are fully seated and no opens in the harness exist. If the error persists, 091-919: DRUM C CRUM Communication Fail

a. Install new components as necessary: 091-920: DRUM CRUM Y Data Broken

i. HVPS PWB, PL 18.2 Item 2 (MFP), PL 18.6 Item 2 (MFP Tall), PL 18.10 Item 2 091-921: DRUM CRUM K Not Position
(SFP). 091-922: DRUM CRUM M Data Broken
ii. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 091-923: DRUM CRUM C Data Broken
(SFP). 091-924: DRUM CRUM Y Data Mismatch
091-925: DRUM CRUM M Data Mismatch
091-926: DRUM CRUM C Data Mismatch
091-927: DRUM CRUM Y Not Position
091-928: DRUM CRUM M Not Position
091-929: DRUM CRUM C Not Position

Initial Actions
1. Check if the customer tried another drum cartridge, the error may be the drum cartridge is
bad and needs replaced.

WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.

Procedure
Perform the steps that follow:
1. Switch off then switch on the machine, GP 4.
2. Remove, then reinstall the DRUM cartridge.
3. Verify the connection terminal of the CRUM inside the XERO/DEVE CRU assembly
(YMCK) is not broken or damaged.
a. Install a new Xerographic Developer CRU assembly PL 8.1 Item 1.
4. Check the DRUM cartridge CRUM harness and verify all connections are fully seated and
no opens in the harness exist.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-371 091-312, 091-313, 091-402, 091-480 to 482, 091-913
5. Verify connection and continuity between the XERO/DEVE CF harness assembly and the 091-316 Xero Drum Motor Fail RAP
MCU PWB and verify that all P/J are fully seated and no opens in the harness exist. If the
091-316: Xero Drum Motor does not rotate correctly.
error persists, install new components as necessary.
a. MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 (SFP).
Initial Actions
Switch off, then switch on the machine, GP 4.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.

Refer to the procedures that follow as necessary:

• GP 10 How to Check a Motor.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Enter dC330, code 071-065. Check the sub motor rotation, PL 3.1 or PL 3.2. Abnormal
motor rotation is observed,
3. Check the sub motor wiring:
• Check the wiring and continuity between the sub motor and the MCU PWB. Verify
that connectors are fully seated and no opens in the harness exist.
• Check the wiring and continuity between the sub motor and the LVPS PWB. Verify
that the connectors are fully seated and no opens in the harness exist.
• If the error persists, install new components as necessary:
a. Main drive assembly H, PL 3.1 Item 1.
b. MCU PWB, PL 18.1 Item 1(MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
(SFP).

Status Indicator RAPs 08/2017

091-313, 091-402, 091-480 to 482, 091-913 to 929, 091- 2-372 Xerox® VersaLink® B600 Family MFP
091-400, 401, 405-436 DRUM/CRUM and Waste DRUM RAP 091-911 Waste Toner Bottle Full RAP
091-400 To inform users to install a new Waster Toner Box. 091-911 PV or Pixel Count exceeded the specified value after Waste Toner Full Sensor is
turned on.
091-401 Detected that replacement of the DRUM CARTRIDGE(K) is required.
Initial Actions
091-405 To inform users to install a new Waster Toner Box.
Install a new Waste Toner Box.

091-406 Detected that replacement period of the DRUM CARTRIDGE(K) is close.

Refer to the procedures that follow as necessary:
• GP 11 How to Check a Sensor.
091-411 Detected that replacement period of the DRUM CARTRIDGE(Y) is close.
Procedure
091-416 Detected that replacement period of the DRUM CARTRIDGE(Y) is close. WARNING
091-421 Detected that replacement period of the DRUM CARTRIDGE(M) is close. Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
091-426 Detected that replacement period of the DRUM CARTRIDGE(M) is close.
Perform the steps that follow:
091-431 Detected that replacement period of the DRUM CARTRIDGE(C) is close. 1. Enter dC330, code 094-202. Check the toner full sensor operation, PL 5.1 Item 9. The
toner full sensor operates normally, go to step 3. If the error persists,
091-436 Detected that replacement period of the DRUM CARTRIDGE(C) is close. 2. Check the wiring and continuity between the toner full sensor and the MCU PWB. Verify
that the connectors are fully seated and no opens in the harness exist.
Procedure 3. If the fault persists, install new components as necessary:
091-400 and 091-405 Advice the customer prepare a new Waste Toner Box for replacement. • Toner full sensor, PL 5.1 Item 9.
Advice the customer prepare a new DRUM Cartridge (Y,M,C,K) for the same type DRUM car- • MCU PWB, PL 18.1 Item 1(MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 (SFP).
tridge notification.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-373 091-400, 401, 405-436, 091-911
092-312 to 092-315 ATC Sensor Fault RAP 092-318 to 092-321 ADC Patch System Fail RAP
092-312 ATC Y System Fail DRUM density in the developer unit as detected by the ATC sen- 092-318: ADC Y Patch System Fail
sor abnormal. This fault occurs when the difference between the maximum and minimum val-
ues in the ATC sensor measurement set is lower than the threshold value. 1. Detected (TC/SAD patch abnormal - pale color) Measurement result of potential/density
patch shows abnormally pale color. DRUM cartridge became empty (DRUM recovery
092-313 ATC M System Fail DRUM density in the developer unit as detected by the ATC sen- does not work), although DRUM cartridge is not supposed to be empty.
sor abnormal. This fault occurs when the difference between the maximum and minimum val- 2. DRUM Cartridge Shane mode DRUM cartridge became empty (DRUM recovery does not
ues in the ATC sensor measurement set is lower than the threshold value. work), although DRUM cartridge is not supposed to be empty.

092-314 ATC C System Fail DRUM density in the developer unit as detected by the ATC sen- 092-319 ADC M Patch System Fail
sor abnormal. This fault occurs when the difference between the maximum and minimum val-
ues in the ATC sensor measurement set is lower than the threshold value. 1. Detected (TC/SAD patch abnormal - pale color) Measurement result of potential/density
patch shows abnormally pale color. DRUM cartridge became empty (DRUM recovery
092-315 ATC K System Fail DRUM density in the developer unit as detected by the ATC sen- does not work), although DRUM cartridge is not supposed to be empty.
sor abnormal. This fault occurs when the difference between the maximum and minimum val-
2. DRUM Cartridge Shane mode DRUM cartridge became empty (DRUM recovery does not
ues in the ATC sensor measurement set is lower than the threshold value. work), although DRUM cartridge is not supposed to be empty.

Procedure 092-320 ADC C Patch System Fail

Perform the steps that follow:
1. Switch off then switch on the machine, GP 4. 1. Detected (TC/SAD patch abnormal - pale color) Measurement result of potential/density
2. Contact 2nd Level Support. patch shows abnormally pale color. DRUM cartridge became empty (DRUM recovery
does not work), although DRUM cartridge is not supposed to be empty.
NOTE: This fault is caused by a machine setting failure prior to shipping. Contact 2nd 2. DRUM Cartridge Shane mode DRUM cartridge became empty (DRUM recovery does not
Level Support. work), although DRUM cartridge is not supposed to be empty.

092-321 ADC K Patch System Fail

1. Detected (TC/SAD patch abnormal - pale color) Measurement result of potential/density

patch shows abnormally pale color. DRUM cartridge became empty (DRUM recovery
does not work), although DRUM cartridge is not supposed to be empty.
2. DRUM Cartridge Shane mode DRUM cartridge became empty (DRUM recovery does not
work), although DRUM cartridge is not supposed to be empty.

Procedure
Perform the steps that follow:
1. Switch off then switch on the machine, GP 4,
2. Shake the toner cartridge well and install to the IOT again.
3. Reseat the DRUM cartridge.
4. Install a new toner cartridge (YMCK), PL 5.1 Item 11 (Y), PL 5.1 Item 12 (M), PL 5.1 Item
13 (C), PL 5.1 Item 14 (K).
5. Install a new Xerographic Developer CRU assembly PL 8.1 Item 1.

Status Indicator RAPs 08/2017

092-312 to 092-315, 092-318 to 092-321 2-374 Xerox® VersaLink® B600 Family MFP
092-606, 094-310, 094-325, 094-326 ADC/CTD Fail RAP 092-675 to 092-678 ADC Tone Patch Fail RAP
092-606: ADC Sensor Dirty
092-675: ADC Tone Patch Fail Y - Y-color ADC gradation patch is abnormally pale/dark.
094-310: Measurement result under CTD Sensor LED OFF condition exceeds upper limit.
092-676: ADC Tone Patch Fail M - M-color ADC gradation patch is abnormally pale/dark.
094-325: Measurement result under CTD Sensor LED OFF condition exceeds upper limit.
092-677: ADC Tone Patch Fail C - C-color ADC gradation patch is abnormally pale/dark.
094-326: Measurement result under CTD Sensor LED OFF condition exceeds upper limit.
092-678: ADC Tone Patch Fail K - K-color ADC gradation patch is abnormally pale/dark.
Procedure
Perform the steps that follow:
Procedure
1. Switch off then switch on the machine, GP 4. WARNING
2. Clean the CTD sensor with a clean and dry cotton swab. Ensure that the electricity to the machine is switched off while performing tasks that do
a. Refer to RAP 089-600 to 089-617 RC Fail RAP not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
3. Check connection of the CTD sensor assembly (RAD Sensor):
Refer to the procedures that follow as necessary:
• Check the wiring and continuity between the CTD sensor assembly and the MCU
• GP 11 How to Check a Sensor.
PWB. Verify that the connectors are fully seated and no opens in the harness exist.
Perform the steps that follow:
• Check the MCU PWB wiring. Verify connectors are fully seated and no opens in the
harness exist. 1. Switch off then switch on the machine, GP 4.
• If the error persists, install new components as necessary: 2. Clean the CTD sensor with a clean and dry cotton swab.
a. CTD sensor assembly. a. Refer to RAP 089-600 to 089-617 RC Fail RAP.
b. MCU PWB, PL 18.1 Item 1(MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 3. Check connection of the CTD sensor assembly (RAD Sensor):
(SFP). • Check the wiring and continuity between the CTD sensor assembly and the MCU
PWB. Verify connectors are fully seated and no opens in the harness exist.
• Check the MCU PWB wiring. Verify connectors are fully seated and no opens in the
harness exist.
• If the error persists, install new components as necessary:
a. CTD sensor assembly.
b. Xerographic Developer CRU assembly, PL 8.1 Item 1.
c. IBT unit, PL 6.1 Item 1.
d. Color LPH head assembly, PL 2.1 Item 1.
e. MCU PWB, PL 18.1 Item 1(MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
(SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-375 092-606, 094-310, 094-325, 094-326, 092-675 to 092-
092-911 to 092-914 Toner Cartridge Uncertain Empty [X] 092-916 Environment SNR Sensor Fail RAP
RAP 092-916: The Environment Sensor detects the temperature abnormally.
092-911 Y - Color Toner Cartridge has become empty during the new cartridge period.
WARNING
092-912 M - Color Toner Cartridge has become empty during the new cartridge period. Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
092-913 C - Color Toner Cartridge has become empty during the new cartridge period. death or injury. Moving parts can cause injury.
Procedure
092-914 K - Color Toner Cartridge has become empty during the new cartridge period.
Perform the steps that follow:
Initial Actions 1. Switch off then switch on the machine, GP 4.

1. Cancel the error upon successful toner recovery by opening and closing the front inter- 2. Install a new Color Toner Density (CTD) Sensor Assembly.
lock. (Error can also be canceled upon successful toner recovery by turning the power off
and on.)
2. Shake the toner cartridge well and install to the IOT again.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Check the area between the dispenser assembly and the CRUM inside the toner car-
tridge) is clean (without any foreign objects).
2. Check the toner cartridge (CYMK) is installed properly.
3. Check the connection terminal of the CRUM inside the Toner Cartridge (YMCK) is not
broken or damaged. The terminal is broken or damaged,
• Install a new toner cartridge (YMCK), PL 5.1 Item 11 (Y), PL 5.1 Item 12 (M), PL 5.1
Item 13 (C), PL 5.1 Item 14 (K).
4. Check the connection terminal of the dispenser assembly (YMCK) is not broken or dam-
aged. The terminal is broken or damaged,
• Install a new DISP assembly (YMCK), PL 5.1 Item 2 (Y), PL 5.1 Item 3 (M), PL 5.1
Item 4 (C), PL 5.1 Item 5 (K).
5. Check the wiring and continuity between the dispenser assembly (YMCK) and the MCU
PWB and Check the connections are fully seated and no opens in the harness exist. If the
error persists,
a. Install a new MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP Tall) or PL
18.9 Item 1 (SFP).

Status Indicator RAPs 08/2017

092-911 to 092-914, 092-916 2-376 Xerox® VersaLink® B600 Family MFP
093-324 DEVE YMC Motor Fail RAP 093-339 Toner Drum CRUM Authentication Fail RAP
091-316: Abnormal motor rotation of developer YMC motor is detected. 093-339 Communication with CRUM authentication IC is abnormal. NAK is detected during
communication with CRUM authentication IC.
Initial Actions
Switch off, then switch on the machine, GP 4. Procedure
WARNING
Procedure Ensure that the electricity to the machine is switched off while performing tasks that do
WARNING not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Ensure that the electricity to the machine is switched off while performing tasks that do
1. Switch off then switch on the machine, GP 4,
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. 2. Install a new MCU PWB, PL 18.1 Item 1(MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
(SFP).
Refer to the procedures that follow as necessary:
• GP 10 How to Check a Motor.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Enter dC330, code 071-077. Check the developer motor rotation, PL 3.1 Item 1.
3. Check the wiring and continuity between the developer motor and the MCU PWB. Verify
that the connectors are fully seated and no opens in the harness exist.
4. Check the wiring and continuity between the developer motor and the LVPS PWB. Verify
that the connectors are fully seated and no opens in the harness exist. If the error per-
sists,
5. Install new components as necessary:
a. Main drive assembly H, PL 3.1 Item 1
b. MCU PWB, PL 18.1 Item 1(MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1 (SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-377 093-324, 093-339
093-400 to 093-425 DRUM Cartridge Near Empty RAP 093-912 Toner Cartridge Empty (K) RAP
093-400 DRUM CARTRIDGE Near Empty (K). 093-912 TONER CARTRIDGE(K) empty.

093-406 DRUM CARTRIDGE Pre Near Empty (K) 1. ADC Empty Detection TC patch density decrease is detected by ADC sensor. Toner is
filled up but density is not regained.
093-407 DRUM CARTRIDGE Pre Near Empty (Y) 2. Counter Empty Detection Toner empty is judged by Dispense time/Pixel counter.

093-408 DRUM CARTRIDGE Pre Near Empty (M)

Initial Actions
1. Install a new toner cartridge (K), PL 5.1 Item 14.
093-409 DRUM CARTRIDGE Pre Near Empty (C)
Procedure
093-423 DRUM CARTRIDGE Near Empty (Y).
WARNING
093-424 DRUM CARTRIDGE Near Empty (M). Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
093-425 DRUM CARTRIDGE Near Empty (C). death or injury. Moving parts can cause injury.
Perform the steps that follow:
Procedure 1. Check the connector at the dispenser assembly and the CRUM inside the toner cartridge
Prepare a new DRUM Cartridge of the same color for installation. is clean and no any foreign objects obstructing the connection.
2. Check toner cartridge (K) is installed properly.
3. Check the connector of the CRUM inside the toner cartridge (K). Verify the connector is
not damaged or broken. The connector is damaged or broken,
• Install a new toner cartridge (K), PL 5.1 Item 14.
4. Check the connection terminal of the dispenser assembly (K). Verify the terminal is not
damaged or broken. The terminal is damaged or broken,
• Install a new dispenser assembly (K), PL 5.1 Item 5.
5. Check the wiring and continuity between the dispenser assembly (K) and the MCU PWB.
Verify and CRUM harness are fully seated and no opens in the harness exist. If the error
persists,
a. Install a new MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP Tall) or PL
18.9 Item 1 (SFP).

Status Indicator RAPs 08/2017

093-400 to 093-425, 093-912 2-378 Xerox® VersaLink® B600 Family MFP
093-913 to 093-939 and 096-918 CRUM Error RAP a. Install a new MCU PWB, PL 18.1 Item 1 (MFP) or PL 18.5 Item 1 (MFP Tall) or PL
18.9 Item 1 (SFP).
093-913: Check the Yellow Toner Cartridge (Y) Position (MFP)/ Insert Yellow Toner Cartridge.
(SFP)
093-914: Check the Magenta Toner Cartridge (M) Position (MFP)/ Insert Magenta Toner Car-
tridge. (SFP)
093-915: Check the Cyan Toner Cartridge (C) Position (MFP) / Insert Cyan Toner Cartridge
(SFP)
093-916: Check the Black Toner Cartridge (K) Position (MFP) / Insert Black Toner Cartridge
(SFP)
093-924: TONER K CRUM Comm Fail
093-925: TONER K CRUM Data Broken Fail
093-926: TONER K CRUM Data Mismatch Fail
093-927: TONER Y CRUM Comm Fail
093-928: TONER M CRUM Comm Fail
093-929: TONER C CRUM Comm Fail
093-933: TONER Y CRUM Data Broken Fail
093-934: TONER M CRUM Data Broken Fail
093-935: TONER C CRUM Data Broken Fail
093-937: TONER Y CRUM Data Mismatch Fail
093-938 TONER M CRUM Data Mismatch Fail
093-939: TONER C CRUM Data Mismatch Fail
096-918: XC 3rd Party CRUM Detect Fail

Initial Actions
1. Reseat the Toner Cartridge (YMC).
2. Perform the following steps:
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
1. Check the wiring and continuity between the DISP assembly and the CRUM. Verify that
the toner cartridge is free of dirt and foreign objects, clean as needed.
2. Check the connection terminal of the CRUM inside the toner cartridge for damage. The
terminal is damaged,
a. Install a new toner cartridge PL 5.1 Item 11.
3. Check the connection terminal of the DISP assembly (YMCK) for damage.
a. Install a new DISP assembly PL 5.1 Item 2.
4. Check the wiring and continuity between the DISP assembly (YMCK) and the MCU PWB
and verify all are fully seated and no opens in the harness exist.
5. Check the wiring and continuity at the DISP assembly P/J114 at the MCU PWB are fully
seated and no opens in the harness exist.
6. Check the wiring and continuity between the DISP assembly and the MCU PWB, P/J114
are fully seated and no opens in the harness exist. If the error persists,

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-379 093-913 to 093-939
094-318 1st BTR Position Fail RAP 094-417 IBT Near Life End RAP
094-318 1st BTR contact/retract did not complete within the start of operation through NVM:1st 094-417 IBT Unit HFSI Counter reached IBT Unit Near End Warning (NVM).
BTR Position Fail occurrence time.
Procedure
Procedure WARNING
WARNING Ensure that the electricity to the machine is switched off while performing tasks that do
Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.
death or injury. Moving parts can cause injury.
Refer to the procedures that follow as necessary: Perform the steps that follow:
• GP 10, How to Check a Motor. 1. Prepare a new IBT (BTR) as necessary.
• GP 11, How to Check a Sensor.
• GP 12, How to Check a Solenoid or Clutch.

Perform the steps that follow:

1. Switch off, then switch on the machine, GP 4.
2. Enter dC330 094-201, and check the K mode sensor operation. The K mode sensor oper-
ates normally, go to step 4. If the error persists,
a. Check the wiring and continuity between the K mode sensor and the MCU PWB P/
J470, P/J468. and P/J460 are fully seated and no opens in the harness exist.
b. Check the wiring and continuity between the K mode sensor and P/J468. Verify the
connectors are fully seated and no opens in the harness exist.
c. Install new components as necessary:
• K Mode Sensor
• MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
(SFP).
3. Enter dC330 094-003/094-004, and check the switching clutch assembly (k clutch), part
of main drive assembly, PL 3.1 Item 1(C505/C605) (C500/C600) operation. The switching
clutch assembly operates normally, go to step 4. If the error persists,
a. Check the wiring and continuity between the switching clutch assembly (k clutch)
and the MCU PWB and P/J460 are fully seated and no opens in the harness exist.
b. Install new components as necessary:
• Main drive assembly H, PL 3.1 Item 1
• MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
(SFP).
4. Inspect the IBT Unit for deformities or damaged.
• Install a new IBT assembly, PL 6.1 Item 1

Status Indicator RAPs 08/2017

094-318, 094-417 2-380 Xerox® VersaLink® B600 Family MFP
094-420 IBT Life Over RAP 094-911 Transfer Belt Position Fail RAP
094-420 IBT Unit HFSI Counter reached IBT Unit End Warning (NVM). 094-911 Belt Unit is not installed.

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.

Perform the steps that follow: Perform the steps that follow:
1. Replace the IBT and reset the counter. PL 6.1 1. Switch off, then switch on the machine, GP 4.
2. Reseat the belt unit.
3. Install a new belt unit, PL 6.1 Item 1.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-381 094-420, 094-911
099-396 to 099-399 Fuser Temperature Fault RAP
099-396 Fusing Ep U4 Noheat Center Fail - Temperature is not reached specified degrees
within specified time.

099-397 Fusing Ep U4 Slowheat Center Fail - Temperature is not reached specified degrees
within specified time.

099-398 Fusing Ep U4 Fastheat Center Fail - Over Temperature on Fusing assembly

detected.

099-399 Fusing Ep U4 Under Side Fail - Abnormal temperature of the Fusing assembly is
detected.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Check the fusing assembly and the drawer connector of the printer. Verify the fusing
assembly and the drawer connector are installed properly (no bent pin, or any foreign or
burnt objects).
2. Check the wiring and continuity between the Fusing assembly and the MCU PWB and
between the fusing assembly and the LVPS PWB are fully seated and no opens in the
harness exist.
3. Check the wiring and continuity at P/J283. Verify all are fully seated and no opens in the
harness exist.
4. Check the wiring and continuity at P/J270. Verify all are fully seated and no opens in the
harness exist.
5. Check the wiring and continuity between P/J284 and P/J280. Verify all are fully seated
and no opens in the harness exist.
6. Install a new fusing assembly CRU, PL 7.1 Item 1.
7. Install a new LVPS PWB, PL 18.1 Item 16 (MFP), PL 18.5 Item 16 (MFP Tall), PL 18.9
Item 16 (SFP).
8. Install a new MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
(SFP).

Status Indicator RAPs 08/2017

099-396 to 099-399 2-382 Xerox® VersaLink® B600 Family MFP
102-311 to 102-319 USB Dongle Errors RAP 7. Switch on the machine, GP 4, perform the same operation where the error occurred.
102-311 USB dongle access failed during the initial installation by the USB dongle. 8. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
003-312 It was detected that MAC address of another M/C was recorded in the dongle during 9. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
the initial installation by the USB dongle. Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
102-313 An illegal IOT speed setting key was detected during the initial installation by the USB 10. Reinstall the original ESS PWB and contact Support for instructions.
dongle.

003-314 Setting the IOT speed setting key failed during the initial installation by the USB don-
gle.

102-315 Setting the SW Key failed during the initial installation by the USB dongle.

003-316 Setting the supply setting failed during the initial installation by the USB dongle.

003-317 Setting the page pack failed during the initial installation by the USB dongle.

102-318 Setting the country code failed during the initial installation by the USB dongle.

003-319 The NVM rewriting list process failed during the initial installation by the USB dongle.

Initial Actions
Obtain the following information from the customer.
• Job mode (Copy/Scan/Print/Fax)
• Type of job
• Job settings on the UI.
• To reproduce the error for troubleshooting purposes, the following will be required:.
– For network jobs: a copy of the output report and the network configuration.
– For print jobs: the PRN file.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
2. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15, Special Boot Mode
3. Perform GP 9, Software Version Upgrade.
4. Switch off, then switch on the machine, GP 4.
5. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
6. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-383 102-311 to 102-319
102-356 EWS Soft Fail RAP 14. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
102-356 Fatal error related to EWS.
sists,
15. Reinstall the original ESS PWB and contact Support for instructions.
Initial Actions
Request the customer to ensure that the machine’s network port settings are correct.

Obtain the following information from the customer.

• Job mode (Copy/Scan/Print/Fax)
• Type of job
• Job settings on the UI.
• To reproduce the error for troubleshooting purposes, the following will be required:.
– For network jobs: a copy of the output report and the network configuration.
– For print jobs: the PRN file.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
2. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode.
3. Check the version of Controller ROM. If it is not the latest, download and update to the lat-
est software revision. (Refer to Software Version Upgrade GP 9.)
4. Switch off, then switch on the machine, GP 4.
5. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
6. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
7. Switch on the machine, GP 4, perform the same operation causing the error.
8. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
9. Switch off then switch on the machine, GP 4.
10. Check the version of Controller ROM.
a. Perform GP 9, Software Version Upgrade.
11. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
12. Check the connection between the ESS PWB and the customer network or USB-con-
nected workstation, then turn on the power.
13. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.

Status Indicator RAPs 08/2017

102-356 2-384 Xerox® VersaLink® B600 Family MFP
103-314 Prohibited Originals RAP
103-314 Possible prohibited originals (system fail).

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Verify that customer is not attempting to make photo copies of documents protected by
law such as currency, government bonds, postage stamps, etc.
2. Switch off then switch on the machine, GP 4.
3. Perform GP 9, Software Version Upgrade.
4. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP)

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-385 103-314
Status Indicator RAPs 08/2017
103-314 2-386 Xerox® VersaLink® B600 Family MFP
116-210 and 116-211 Media Reader Error RAP 116-212 and 116-220 ESS Error RAP
116-210 Fatal error of reader. 116-212 MediaLib internal logic error has occurred.

116-211 Connection cable disconnected. 116-220 The downloader that processes software downloads within the ESS failed to initialize
during transition into download mode.
Procedure
WARNING Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do WARNING
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Ensure that the electricity to the machine is switched off while performing tasks that do
death or injury. Moving parts can cause injury. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Perform the steps that follow: death or injury. Moving parts can cause injury.
1. Switch off, then switch on the machine, GP 4. Perform the steps that follow:
2. Check the wiring and continuity of the front USB harness assembly PL 18.1 Item 14 and 1. Perform GP 37, How to Obtain Log Files.
verify no damage or opens in the harness exist. • If there was a reboot after the error had occurred and hence was unable to obtain the
3. If the error persists, install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
(MFP Tall) or PL 18.9 Item 5 (SFP). to “1” after completing the procedure.
2. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15, Special Boot Mode
3. Perform GP 9, Software Version Upgrade.
4. Switch off, then switch on the machine, GP 4.
5. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
6. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
7. Switch on the machine, GP 4, perform the same operation where the error occurred.
8. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
9. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
10. Reinstall the original ESS PWB and contact Support for instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-387 116-210 and 116-211 , 116-212 and 116-220
116-312 and 116-313 HDD Encrypt Fail RAP 116-314 Ethernet Address Fail RAP
116-312 An error in the HDD encryption key was detected on booting. 116-314 An Ethernet error was detected.

116-313 The encryption key was set up but the HDD itself was not encrypted. Initial Actions
Request the customer to check network connection and settings.This error can be displayed if
Procedure the printer is set to obtain a TCP/IP address from a router with DHCP, but it is not connected to
WARNING a DHCP router
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Procedure
death or injury. Moving parts can cause injury.
WARNING
Perform the steps that follow:
Ensure that the electricity to the machine is switched off while performing tasks that do
1. Disconnect and reconnect the hard disk harness.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
2. Perform GP 37, How to Obtain Log Files. death or injury. Moving parts can cause injury.
• If there was a reboot after the error had occurred and hence was unable to obtain the Perform the steps that follow:
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530) 1. Switch off, then switch on the machine, GP 4.
to “1” after completing the procedure.
2. Verify the eMMC PWB is fully seated in the socket of the ESS PWB, PL 18.1 Item 5
3. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
(MFP),PL 18.5 Item 5 (SFP).
Refer to GP 15, Special Boot Mode
3. Switch off, then switch on the machine, GP 4.
4. Perform GP 9, Software Version Upgrade.
4. Perform GP 9, Software Version Upgrade.
5. Switch off, then switch on the machine, GP 4.
a. Verify the machine software version is the latest revision, download and install the
6. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
latest software if it is not. (Refer to Software Version Upgrade.)
7. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
5. Perform GP 37, How to Obtain Log Files.
8. Switch on the machine, GP 4, perform the same operation where the error occurred.
• If there was a reboot after the error had occurred and hence was unable to obtain the
9. Verify the wire harness connections on each PWB are fully seated properly, then perform log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
the same operation creating the error. to “1” after completing the procedure.
10. Perform GP 15, STORAGE DEVICE INITIALIZE MODE in the Special Boot Mode proce- 6. Check the connection between the ESS PWB and the customer network or USB-con-
dure. If the error persists, nected workstation, then turn on the power.
a. Install a known good hard disk to see if the error persists. 7. If the error persists, perform the same operation that created the error originally and per-
b. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL form GP 37, How to Obtain Log Files.
18.9 Item 5 (SFP) and perform the same operation where the error occurred. If the 8. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
error persists, Item 5 (SFP) and perform the same operation where the error occurred.
11. Perform the same operation where the error occurred. If the error persists, reinstall the 9. Reinstall the original ESS PWB and contact Support for instructions.
original ESS PWB and contact Support for instructions.

Status Indicator RAPs 08/2017

116-312 and 116-313, 116-314 2-388 Xerox® VersaLink® B600 Family MFP
116-321, 322, 328, 329, 338 Software Error RAP • If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
116-321 Due to an error in software processing, subsequent processes cannot be performed.
to “1” after completing the procedure.
12. Check the connection between the ESS PWB and the customer network or USB-con-
116-322 Due to an error in software processing, subsequent processes cannot be performed.
nected workstation, then turn on the power.
116-328 A failure was detected in the level 2 cache built in the CPU. 13. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
116-329 A system call error related to the serial I/F was detected. 14. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
116-338 Overall JBA fatal error. Due to an error in software processing, subsequent processes sists,
cannot be performed. 15. Reinstall the original ESS PWB and contact Support for instructions.

Initial Actions
Obtain the following information from the customer.
• Job mode (Copy/Scan/Print/Fax)
• Type of job
• Job settings on the UI.
• To reproduce the error for troubleshooting purposes, the following will be required:.
– For network jobs: a copy of the output report and the network configuration.
– For print jobs: the PRN file.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
2. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode.
3. Check the version of Controller ROM. If it is not the latest, download and update to the lat-
est software revision. (Refer to Software Version Upgrade GP 9.)
4. Switch off, then switch on the machine, GP 4.
5. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
6. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
7. Switch on the machine, GP 4, perform the same operation causing the error.
8. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
9. Switch off, then switch on the machine, GP 4.
10. Check the version of Controller ROM.
a. Perform GP 9, Software Version Upgrade.
11. Perform GP 37, How to Obtain Log Files.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-389 116-321, 322, 328, 329, 338
116-323 ESS NVRAM W/R Check Fail RAP 116-324, 116-328 Exception Fail RAP
116-323 During a Read/Write check at power on, OS/DD detects an HW error with the NVRAM 116-324 Exception Fail - A fatal software exception error has occurred in the controller PWB
PWB. CPU.

Procedure 116-328 L2 Cache Fail - A failure was detected in the Level 2 Cache built in the CPU.
WARNING
Initial Actions
Ensure that the electricity to the machine is switched off while performing tasks that do
The error occurs in most printers caused by a corrupt print file, wrong printer driver or a corrupt
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. printer driver. Disconnect the printer from the network or USB and switch off, then switch on the
machine, GP 4. The error desists, reconnect network and test. If the error persists, purge all
Perform the steps that follow:
print files from the print server and/or individual workstations and retest.
1. Switch off, then switch on the machine, GP 4.
2. Disconnect and reconnect the ESS PWB and turn on the power. Procedure
a. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL
18.9 Item 5 (SFP)
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
3. After installation of the ESS PWB, serial number mismatch will occur. Perform dC132 to
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
correct the serial number mismatch issue.
death or injury. Moving parts can cause injury.
4. Perform GP 37, How to Obtain Log Files.
Perform the steps that follow:
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530) 1. Switch off, then switch on the machine, GP 4.
to “1” after completing the procedure. 2. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP).
5. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode. 3. Perform GP 9, Software Version Upgrade.
6. Check the version of Controller ROM. If it is not the latest, download and update to the lat-
est software revision. (Refer to Software Version Upgrade GP 9.)
7. Switch off, then switch on the machine, GP 4.
8. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
9. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
10. Switch on the machine, GP 4, perform the same operation causing the error.
11. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
12. Switch off, then switch on the machine, GP 4.
13. Check the version of Controller ROM.
a. Perform GP 9, Software Version Upgrade.
14. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
15. Check the connection between the ESS PWB and the customer network or USB-con-
nected workstation, then turn on the power.
16. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
17. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
18. Reinstall the original ESS PWB and contact Support for instructions.

Status Indicator RAPs 08/2017

116-323, 116-324, 116-328 2-390 Xerox® VersaLink® B600 Family MFP
116-325 ESS Fan Fail RAP 116-330, 336, 337, 339, 353, 354, 356, 361, 388 HDD Fail
116-325 An error occurred in the rotation of the ESS fan. RAP
116-330 HDD File System Fail - HDD Check at power ON detected that an error has occurred
Procedure or the HDD was not formatted.
For information only. No service action necessary.
116-336 Redirector HD Fail - An error was detected when HD was accessed.

116-337 SNTP S/W Fail - Overall SNTP fatal error. Due to an error in software processing, sub-
sequent processes cannot be performed.

116-339 JBA No HD - When the JBA is started up, the HDD is not installed.

116-353 HDD Physical Fail - The HDD was not booted due to a physical HDD failure detected
on booting.

116-354 HDD Product Fail - The HDD was not started up due to a Product Code error detected
in the HDD on booting. It is possible that the HDD had been formatted by the M/C of a different
product.

116-356 HDD Format Fail - HDD was formatted but an incorrect HDD was connected or a HDD
error occurred.

116-361 Spool Fatal HDD - Fatal error of SPL HDD.

116-388 No HD that Should Be - No HDD detected.

116-713 Job divided by HDD Full - Collate operation was split when HDD Full occurred in Print
Service.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Check the HDD installation and verify the HDD and both harness connectors are fully
seated.
2. Switch off, then switch on the machine, GP 4.
3. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
4. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15, Special Boot Mode
5. Perform GP 9, Software Version Upgrade.
6. Switch off, then switch on the machine, GP 4.
7. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
8. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-391 116-325, 116-330, 336, 337, 339, 353, 354, 356, 361,
9. Switch on the machine, GP 4, perform the same operation where the error occurred. 116-331 Invalid Log Info RAP
10. Verify the wire harness connections on each PWB are fully seated properly, then perform 116-331 A log related error was detected.
the same operation creating the error.
11. Perform GP 15, STORAGE DEVICE INITIALIZE MODE in the Special Boot Mode proce- Procedure
dure. If the error persists,
a. Install a known good hard disk to see if the error persists.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
b. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
18.9 Item 5 (SFP) and perform the same operation where the error occurred. If the
error persists, death or injury. Moving parts can cause injury.

12. Perform the same operation where the error occurred. If the error persists, reinstall the Perform the steps that follow:
original ESS PWB and contact Support for instructions. 1. Switch off, then switch on the machine, GP 4.
2. Disconnect and reconnect the hard disk harness.
3. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
4. Perform GP 15, JOB LOG CLEAR in the Special Booting Menu.
5. Perform GP 9, Software Version Upgrade.
6. Switch off, then switch on the machine, GP 4.
7. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
8. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
9. Switch on the machine, GP 4, perform the same operation where the error occurred.
10. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
11. Perform GP 15, STORAGE DEVICE INITIALIZE MODE in the Special Boot Mode proce-
dure. If the error persists,
a. Install a known good hard disk to see if the error persists.
b. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL
18.9 Item 5 (SFP) and perform the same operation where the error occurred. If the
error persists,
12. Perform the same operation where the error occurred. If the error persists, reinstall the
original ESS PWB and contact Support for instructions.

Status Indicator RAPs 08/2017

116-330, 336, 337, 339, 353, 354, 356, 361, 388 , 116- 2-392 Xerox® VersaLink® B600 Family MFP
116-334 ESS NVRAM Data Compare Fail 116-342, 393, 394 ROM Version Incorrect RAP
116-334 ESS NVRAM Data Compare Fail 116-342 Fatal error related to the SNMP agent.

During a check of Read/Write at power on, System Cont detects (ESS-NVRAM with factory 116-393 AAA manager fatal error.
settings is installed) or (Illegal ESS-NVRAM data is occurring).
116-394 Abnormal authentication mode and accounting mode settings detected during AAA
Because data for initialization in ESS-ROM is written on ESS-NVRAM data when 116-334 is manager boot sequence.
detected, powering off and on after that causes System Fails (124-3xx) that indicate mis-
matches in various data between the three locations. Procedure
1. Reload the software, GP 4.
Procedure 2. Perform GP 15, How to Obtain the Log Files.
WARNING 3. Call Support for further instruction.
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Disconnect and reconnect the ESS PWB and turn on the power.
a. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL
18.9 Item 5 (SFP).
3. Switch off, then switch off the machine, GP 4, if error 116-334 occurs.
4. Enter diagnostics, GP 1.
5. Execute dC132, following the corrective actions for the relevant Fault Code(s).
a. Switch off the machine, GP 4. Disconnect and reconnect the NVRAM Board, then
switch on the machine. If the error persists,
b. Switch off the machine, GP 4. Install new ESS PWB, PL 18.1 Item 5 (MFP) or PL
18.5 Item 5 (MFP Tall) or PL 18.9 Item 5 (SFP), then switch on the machine.
c. If the 116-334 problem still persists, perform the following steps to resolve it.
6. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
7. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode.
8. Check the version of Controller ROM, if the version is not current,
a. Perform GP 9, Software Version Upgrade.
9. Switch off, then switch on the machine, GP 4.
10. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
11. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
12. Switch on the machine, GP 4, perform the same operation causing the error.
13. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
14. Switch off, then switch on the machine, GP 4.
15. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
16. Reinstall the original ESS PWB and contact Support for instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-393 116-334, 116-342, 393, 394
116-343, 346, 357, 359 Main PWB Error RAP 116-348, 349 Redirector Fail RAP
116-343 An error was detected in the IC in the ESS PWB. 116-348 A response such as system function recall error was detected.

116-346 A response such as system function recall error was detected. 116-349 An error occurred when calling the Pflite function using the SIF.

116-357 PS Fatal System Error Initial Actions

Obtain the following information from the customer.
116-359 Fatal error in PLW.
• Job mode (Copy/Scan/Print/Fax)
Initial Actions • Type of job
• Job settings on the UI.
Obtain the following information from the customer.
• To reproduce the error for troubleshooting purposes, the following will be required:
• Job mode (Copy/Scan/Print/Fax)
– For network jobs: a copy of the output report and the network configuration.
• Type of job
• Job settings on the UI. – For print jobs: the PRN file.
• To reproduce the error for troubleshooting purposes, the following will be required:.
– For network jobs: a copy of the output report and the network configuration. Procedure
– For print jobs: the PRN file. WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
Procedure not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
WARNING Perform the steps that follow:
Ensure that the electricity to the machine is switched off while performing tasks that do 1. Switch off, then switch on the machine, GP 4.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
2. Perform GP 37, How to Obtain Log Files.
death or injury. Moving parts can cause injury.
• If there was a reboot after the error had occurred and hence was unable to obtain the
Perform the steps that follow:
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
1. Switch off, then switch on the machine, GP 4.
to “1” after completing the procedure.
2. Check the version of Controller ROM.
3. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
a. Perform GP 9, Software Version Upgrade. Refer to GP 15 Special Boot Mode.
3. Switch off, then switch on the machine, GP 4. 4. Check the version of Controller ROM.
4. Install a new; a. Perform GP 9, Software Version Upgrade.
a. ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9 Item 5 5. Switch off, then switch on the machine, GP 4.
(SFP). 6. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
7. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
8. Switch on the machine, GP 4, perform the same operation causing the error.
9. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
10. Switch off, then switch on the machine, GP 4.
11. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
12. Perform GP 36, How to Manually Configure an IP Address, and verify the network settings
for the machine are correct for the customer network.
13. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
14. Reinstall the original ESS PWB and contact Support for instructions.

Status Indicator RAPs 08/2017

116-343, 346, 357, 359, 116-348, 349 2-394 Xerox® VersaLink® B600 Family MFP
116-355, 358, 360, 363, 370, 374, 379, 395, 362, 117-330, 9. Use the ping command to verify no faulty ports in the list below, and no Network connec-
tivity issues.
118-311 Soft Fail RAP • SNMP, Port 9100, Salutation I/O, USB, lpd, FTP Serv, MailO, IPP.
116-355 Agent Soft Fail - Fatal error related to the SNMP Agent. 10. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
116-358 Salutation Soft Fail - Fatal error related to the SNMP Agent.
11. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
116-360 SMB Soft Fail - Fatal error related to the SNMP. Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
116-363 BMLinkS/ Print Service Soft Fail - BMLinkS/ Print Service Software Failure. 12. Reinstall the original ESS PWB and contact Support for instructions.

116-370 XJCL Fail - Fatal error in XJCL.

116-374 Auto Switch Fail - Fatal error of auto SW.

116-379 MCC Soft Fail - Fatal error related to MCC.

116-395 USB Soft Fail - Fatal error related to USB.

116-362 SSDP Soft Fail - Fatal error related to USB.

117-330 XBSD Soft Fail - Fatal error related to XBSD.

118-311 GCP Soft Fatal Error - Fatal error related to GCP.

Initial Actions
1. Request the customer to ensure that the machine’s network port settings are correct.
2. Switch off, then switch on the machine, GP 4.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
2. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode.
3. Check the version of Controller ROM.
a. Perform GP 9, Software Version Upgrade.
4. Switch off, then switch on the machine, GP 4.
5. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
6. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
7. Verify the wire harness connections on each PWB are fully seated.
8. Switch on the machine, GP 4, perform the same operation causing the error.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-395 116-355, 358, 360, 363, 370, 374, 379, 395
116-363, 370, 373, 376 Fatal Error RAP 116-364 Timer Fail RAP
116-370 Fatal error of XJCL. 116-364 An error in the timer was detected.

116-373 Fatal error related to dynamic DNS. Initial Actions

Check the state of the battery on the ESS PWB before further action.
116-376 Port 9100 software fail.

Initial Actions Procedure

Request the customer to ensure that the machine’s network port settings are correct.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Procedure death or injury. Moving parts can cause injury.
WARNING Perform the steps that follow:
Ensure that the electricity to the machine is switched off while performing tasks that do 1. Switch off, then switch on the machine, GP 4.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
2. Set the current time and date in the UI.
death or injury. Moving parts can cause injury.
3. Perform GP 4, Software Version Upgrade.
Perform the steps that follow:
4. Ensure that all connectors on the MCU PWB, and the ESS PWB are securely connected.
1. Perform GP 37, How to Obtain Log Files. Make sure all surface mounted modules on both PWBs are securely connected.
• If there was a reboot after the error had occurred and hence was unable to obtain the 5. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
Item 5 (SFP).
to “1” after completing the procedure.
2. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode.
3. Check the version of Controller ROM.
a. Perform GP 9, Software Version Upgrade.
4. Switch off, then switch on the machine, GP 4.
5. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
6. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
7. Switch on the machine, GP 4, perform the same operation causing the error.
8. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
9. Switch off, then switch on the machine, GP 4.
10. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
11. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
12. Reinstall the original ESS PWB and contact Support for instructions.

Status Indicator RAPs 08/2017

116-363, 370, 373, 376, 116-364 2-396 Xerox® VersaLink® B600 Family MFP
116-365, 366, 368, 371, 372, 373, 375, 377 SW Fail RAP a. Perform GP 9, Software Version Upgrade.
116-365 Fatal error of the SPL. 8. Switch off, then switch on the machine, GP 4.
9. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
116-366 Print utility operational failure, report generator operational failure. 10. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
11. Switch on the machine, GP 4, perform the same operation causing the error.
116-368 Fatal error of DumpPrint.
12. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
116-371 PCL decomposer software failure.
13. Switch off, then switch on the machine, GP 4.
116-372 Fatal error of P-formatter. 14. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
116-373 Fatal error related to dynamic DNS. 15. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
116-375 A response such as system function recall error was detected. sists,
16. Reinstall the original ESS PWB and contact Support for instructions.
116-377 Video DMA failure was detected.

Initial Actions
Obtain the following information from the customer.
• Job mode (Copy/Scan/Print/Fax)
• Type of job
• Job settings on the UI.
• To reproduce the error for troubleshooting purposes, the following will be required:.
– For network jobs: a copy of the output report and the network configuration.
– For print jobs: the PRN file.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off the machine, GP 4.
2. Disconnect and reconnect the ESS PWB and turn on the power.
a. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL
18.9 Item 5 (SFP).
3. Switch on the machine, GP 4.
4. After installation of the ESS PWB, SN mismatch will occur. perform dC132 to correct the
SN mismatch issue.
5. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
6. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode.
7. Check the version of Controller ROM.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-397 116-365, 366, 368, 371, 372, 373, 375, 377
116-378, 379, 395 MCR/MCC Soft Fail RAP 116-380 ESS Font ROM DIMM #1Check Fail RAP
116-378 Fatal error related to MCR. Due to an error in software processing, subsequent pro- 116-380 An error was detected when the ESS Font ROM DIMM #1 was checked.
cesses cannot be performed.
Procedure
116-369 Fatal error related to MCC. Due to an error in software processing, subsequent pro-
cesses cannot be performed.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
116-395 Fatal error related to USB. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Initial Actions Perform the steps that follow:
Request the customer to ensure that the machine’s network port settings are correct. 1. Switch off, then switch on the machine, GP 4.
2. Perform GP 4, Software Version Upgrade.
Procedure 3. Ensure that all connectors on the MCU PWB, and the ESS PWB are securely connected.
Make sure all surface mounted modules on both PWBs are securely connected.
WARNING 4. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Ensure that the electricity to the machine is switched off while performing tasks that do Item 5 (SFP).
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
3. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode.
4. Check the version of Controller ROM.
a. Perform GP 9, Software Version Upgrade.
5. Switch off, then switch on the machine, GP 4.
6. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
7. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
8. Switch on the machine, GP 4, perform the same operation causing the error.
9. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
10. Switch off, then switch on the machine, GP 4.
11. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
12. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
13. Reinstall the original ESS PWB and contact Support for instructions.

Status Indicator RAPs 08/2017

116-378, 379, 395, 116-380 2-398 Xerox® VersaLink® B600 Family MFP
116-381 ABL Version Fail RAP 116-382 ABL Initialize Fail RAP
116-381 ABL did not match the ABL version information on the NVM, or corrupted data was 116-382 ABL has failed to access the NVM.
detected.
Procedure
Procedure WARNING
1. Switch off, then switch on the machine GP 4. Ensure that the electricity to the machine is switched off while performing tasks that do
2. Perform Clear Controller NVM on the system. As this will clear all address information, not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Request permission from the user before performing this. death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Enter Diagnostics, GP 1.
3. Enter dC131. Set NVM value 790-664 to 0.
4. Exit Diagnostics, GP 1.
5. Perform GP 4, Software Version Upgrade.
6. Ensure that all connectors on the MCU PWB, and the ESS PWB are securely connected.
Make sure all surface mounted modules on both PWBs are securely connected.
7. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP). If the error persists,
8. Perform the 116-330, 336, 337, 339, 353, 354, 356, 361, 388 HDD Fail RAP

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-399 116-381, 116-382
116-383 PIT Lib Failure RAP 116-384, 116-385 DCS/IDC Software Fail RAP
116-338 HDD File System Fail - HDD Check at power ON detected that an error has occurred 116-384 DCS-related fatal error. Due to an error in software processing, subsequent processes
or the HDD was not formatted. cannot be performed.

1. An HDD access error was detected during job execution. 116-385 Fatal error related to IDC. Due to an error in software processing, subsequent pro-
2. Insufficient memory is detected during image log creation. cesses cannot be performed.

NOTE: Note the difference in timing, that although 016-231 is detected during power ON, Initial Actions
it is ‘detected during job execution’.
Obtain the following information from the customer.
Procedure • Job mode (Copy/Scan/Print/Fax)
WARNING • Type of job
Ensure that the electricity to the machine is switched off while performing tasks that do • Job settings on the UI.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause • To reproduce the error for troubleshooting purposes, the following will be required:.
death or injury. Moving parts can cause injury. – For network jobs: a copy of the output report and the network configuration.
Perform the steps that follow: – For print jobs: the PRN file.
1. Switch off, then switch on the power, GP 4.
2. Check dC125 Active Faults. If a new fault is listed, perform the relevant RAP. Procedure
3. Perform 116-330, 336, 337, 339, 353, 354, 356, 361, 388 HDD Fail RAP.
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
2. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode.
3. Check the version of Controller ROM.
a. Perform GP 9, Software Version Upgrade.
4. Switch off, then switch on the machine, GP 4.
5. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
6. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
7. Switch on the machine, GP 4, perform the same operation causing the error.
8. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
9. Switch off, then switch on the machine, GP 4.
10. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
11. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
12. Reinstall the original ESS PWB and contact Support for instructions.

Status Indicator RAPs 08/2017

116-383 , 116-384, 116-385 2-400 Xerox® VersaLink® B600 Family MFP
116-386 Incorrect USB port used for FAX RAP 116-391 Illegal Code RAP
116-386 At startup, the Fax USB Cable was connected to an incorrect port. 116-391 Country code/territory code/paper size group setting error detected.

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Perform the steps that follow: Perform the steps that follow:
1. Switch off the machine, GP 4. 1. Switch off, then switch on the machine, GP 4.
2. If the error persists, verify the fax USB Cable is connected to the correct USB port, then 2. Perform GP 9, Software Version Upgrade. If the error persists,
turn the power on. 3. Enter Diagnostic, GP 1.
3. Switch on the machine, GP 4. 4. Enter dC131. Make sure NVM values 700-165, 700-338 and 700-402 are correct. Change
the values as necessary.
5. Exit Diagnostic, GP 1.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-401 116-386, 116-391
116-396 RAPS140 Self Test Fail RAP 116-397 Illegal Setting Area Coverage Threshold RAP
116-396 At start, the RAPS140 encryption module self-test has detected a failure. Self test 116-397 The plain total color judge threshold setting is incorrect.
error due to illegal ROM (FW).
Procedure
Procedure WARNING
WARNING Ensure that the electricity to the machine is switched off while performing tasks that do
Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.
death or injury. Moving parts can cause injury. Perform the steps that follow:
Perform the steps that follow: 1. Switch off, then switch on the machine, GP 4.
1. Switch off, then switch on the machine, GP 4. 2. Perform GP 9, Software Version Upgrade. If the error persists,
2. Reload the software, GP 9. 3. Enter Diagnostic, GP 1.
4. Enter dC131. Make sure the value of 720-061 is higher than 720-060. Adjust the values
as necessary.
5. Exit Diagnostic, GP 1.

Status Indicator RAPs 08/2017

116-396, 116-397 2-402 Xerox® VersaLink® B600 Family MFP
116-399 Under initialization for 10 minutes RAP 116-701 Out of Memory Duplex Fail RAP
116-399 The machine remains in initializing state even after 10 minutes has passed since start 116-701 The title with two or more lines was printed on 2 pages because 2-Sided Print is not
up (not including the startup after power save). available due to insufficient memory.

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Perform the steps that follow: Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4. 1. Expand the memory or install the HDD if it is not installed.
2. If the error persists, perform GP 37, How to Obtain the Log Files.
3. Contact Support for further instruction.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-403 116-399, 116-701
116-702 Print with Substitute Font RAP 116-703 PostScript LANG Interpreter ERR RAP
116-702 Printing performed with a substitute font. 116-703 There is a problem in the PostScript data and an error occurred in PostScript grammar
interpretation or language interpretation.
Procedure
WARNING Initial Actions
Ensure that the electricity to the machine is switched off while performing tasks that do 1. Re-install client PS driver or application.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 2. When another PostScript printer exists at the customer site, print data on that printer and
death or injury. Moving parts can cause injury. check if the same problem occurs.
Perform the steps that follow:
1. Install an appropriate Font ROM. Procedure
Perform the steps that follow:
1. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
2. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
3. Check the version of Controller ROM. Perform GP 37, How to Obtain Log Files.
4. Switch off, then switch on the machine, GP 4.
5. Ask the customer for the procedures to reproduce the error.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
6. Perform GP 37, How to Obtain the Log Files immediately after the error has occurred
without powering down and powering the machine back up.
7. Contact Technical Support for further instructions.

Status Indicator RAPs 08/2017

116-702, 116-703 2-404 Xerox® VersaLink® B600 Family MFP
116-704 to 116-709, 716, 717 Media Reader Format RAP 116-710 HP-GL/2 Overflow RAP
116-704 The MediaLib detected this error while performing the operation that requires access 116-710 HP-GL/2 overflow.
to media.
Procedure
116-705 The MediaLib detected this error while performing the operation that requires access
Increase the HP-GL spool size or install the HDD.
to media.

116-706 The MediaLib detected this error while performing the operation that requires access
to media.

116-707 The MediaLib detected this error while performing the operation that requires access
to media.

116-708 The MediaLib detected this error while performing the operation that requires access
to media.

116-709 The MediaLib detected this error while performing the operation that requires access
to media.

116-716 The MediaLib detected this error while performing the operation that requires access
to media.

116-717 The MediaLib detected this error while performing the operation that requires access
to media.

Procedure
Perform the steps that follow:
1. Advice the customer check the contents in the media for errors from the PC:
a. Check the file format/directory and selected mode (digital camera print/document
print).
b. Check whether the printed file attribute information is displayed.
c. Check whether the print file images are displayed.
d. Check whether the printed file attribute information is displayed.
e. If the error persists, inform the customer that the media may be defective.
2. If the error persists, inform the customer that the media may be defective.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-405 116-704 to 116-709, 716, 717, 116-710
116-714 HP-GL/2 Command Error RAP 116-719 XPIF Parameter Cancelled RAP
116-714 HP-GL/2 command error occurred. 116-719 Cancellation of the parameter(s) disabled by XPIF.

Procedure Procedure
Perform the steps that follow: Some of the parameters are disabled by XPIF so the device cannot execute them. Advice the
1. Perform GP 9, Software Version Upgrade. customer cancel the disabled parameter(s).

Status Indicator RAPs 08/2017

116-714, 116-719 2-406 Xerox® VersaLink® B600 Family MFP
116-720 PCL Memory Low Page Simplified RAP 116-721 to 116-728 Color Print Permissions RAP
116-720 PCL Memory Low, Page Simplified 116-721 Color printing is prohibited in this time zone. Output changed to monochrome.

Procedure 017-722 Color printing prohibited. Output changed to monochrome.

• Deactivate the unnecessary ports.
017-723 Color print attempted from a prohibited application. Output changed to monochrome.
• Adjust various buffer memory sizes.
017-724 Single sided print attempted from a prohibited application. Output changed to duplex.

017-726 Color, single sided print attempted. Output changed to monochrome, duplex.

017-727 Single sided print attempted. Output changed to duplex.

017-728 Prohibited print attempted. Output changed to acceptable output.

Procedure
Advice the customer to set the permissions as required.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-407 116-720, 116-721 to 116-728
116-725 HDD full for Image Log RAP 116-738 Size/Orientation Mismatch RAP
017-725 With the system data ‘Level of Ensuring Log Image Creation’ set to ‘Low,’ the log 017-738 Form overlay is impossible because the size/orientation of the form’s drawing is differ-
image storage area on the disk is full. ent from that of the paper.

Procedure Procedure
Rerun the job. If the error persists, delete unnecessary documents saved in the device and run Advice the customer select paper that has the same size and orientation as the registered
the job again. form.

Status Indicator RAPs 08/2017

116-725, 116-738 2-408 Xerox® VersaLink® B600 Family MFP
116-739, 741, 742, 743 Out of Memory RAP 116-740 Arithmetic Error RAP
017-739 The form/logo data cannot be registered due to insufficient ram. 017-740 The value calculated in the interpreter exceeded the limit.

017-741 The form data cannot be registered due to the restriction on the no. of forms. Procedure
Advice the customer upgrade the driver.
017-742 The logo data cannot be registered due to the restriction on the no. of logos.

017-743 The received data (form/logo) exceeded the registered buffer size.

Procedure
After checking the registered forms/logos using the Operation Panel utility, Advice the cus-
tomer delete any unnecessary forms or logos.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-409 116-739, 741, 742, 743, 116-740
116-746 Selected Form Not Registered RAP 116-747, 116-748 Invalid Page Data RAP
017-746 The specified form is not registered. 017-747 After subtracting the paper margin from the valid coordinate area, the result of the cal-
culation will be negative.
Procedure
017-748 Drawing data does not exist in the page data.
Advice the customer use a registered form or register the required form.

Procedure
Advice the customer repeat the operation.

Status Indicator RAPs 08/2017

116-746, 116-747, 116-748 2-410 Xerox® VersaLink® B600 Family MFP
116-749 PostScript Font Error RAP 116-752 Print Job Ticket RAP
017-749 Job was aborted because the specified font is not found. 116-752 The machine received a print job ticket sent together with a PDF but the job ticket data
includes printing instructions that are not supported by the machine.
Procedure
Advice the customer add the necessary font, or specify a substitute font. Initial Actions
Obtain the following information from the customer.
• Job mode (Copy/Scan/Print/Fax)
• Type of job
• Job settings on the UI.
• To reproduce the error for troubleshooting purposes, the following will be required:.
– For network jobs: a copy of the output report and the network configuration.
– For print jobs: the PRN file.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Advice the customer:
a. Re-run the job.
b. Print to a machine that supports the printing instructions.
2. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
3. Change any possible mechanical settings for corrective actions or detection conditions
and repeat the operation.
4. Check the version of Controller ROM. Perform GP 9, Software Version Upgrade.
5. Ask the customer for the procedures to reproduce the error.
a. Check the exact occurrence timing during job execution.
b. Check the job settings from the Panel.
c. Collect other information as much as possible to reproduce the error.
6. Perform GP 37, How to Obtain the Log Files immediately after the error has occurred
without powering down and powering the machine back up.
7. Contact Technical Support for further instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-411 116-749, 116-752
116-749 PostScript Font Error RAP 116-790 Stapling Canceled RAP
017-749 Job was aborted because the specified font is not found. 116-790 Either all or one of the lead Stapler is canceled during print.

Procedure Procedure
Advice the customer add the necessary font, or specify a substitute font. Perform the steps that follow:

1. Cancel the first print and staple job in the list.

2. Cancel all print and staple jobs and rerun the first print and staple job.
3. Proceed with all remaining print and staple jobs once the first completes successfully.

Status Indicator RAPs 08/2017

116-749, 116-790 2-412 Xerox® VersaLink® B600 Family MFP
117-310 WSD Scan S/W Fail RAP 117-312 Device Self Test Error RAP
117-310 A problem occurred in the processing of WSD scan service software, causing the pro- 117-312 In an OS self program determination test, it was detected that the checksum value
cessing to discontinue. and the mini OS/program were different.

Initial Actions Procedure

Obtain the following information from the customer. WARNING
• Job mode (Copy/Scan/Print/Fax) Ensure that the electricity to the machine is switched off while performing tasks that do
• Type of job not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
• Job settings on the UI. death or injury. Moving parts can cause injury.
• To reproduce the error for troubleshooting purposes, the following will be required:. Perform the steps that follow:
– For network jobs: a copy of the output report and the network configuration. 1. Perform GP 9, Software Version Upgrade. If the error persists,
– For print jobs: the PRN file. 2. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP).

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 4.
2. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
3. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode.
4. Check the version of Controller ROM.
a. Perform GP 9, Software Version Upgrade.
5. Switch off, then switch on the machine, GP 4.
6. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
7. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
8. Switch on the machine, GP 4, perform the same operation causing the error.
9. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
10. Switch off, then switch on the machine, GP 4.
11. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
12. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
13. Reinstall the original ESS PWB and contact Support for instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-413 117-310, 117-312
117-313 Geographic Region Change Fail RAP 117-314 and 117-315 Contract Type/Geographic Region
117-313 The geographic region change command from the PJL can not be implemented. Changed RAP
117-314 The contract type change command from the PJL can not be implemented.
Procedure
Perform the steps that follow: 117-315 The geographic region and contract type change command from the PJL was imple-
1. Switch off, then switch on the machine, GP 4. mented.
2. Request the customer update the geographic region again.
3. Request the customer download and install the latest Xerox PC software.
Procedure
Perform the steps that follow:
4. Perform GP 9, Software Version Upgrade.
1. Switch off, then switch on the machine, GP 4.
5. If the error persists, install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5
(MFP Tall) or PL 18.9 Item 5 (SFP). 2. Request the customer update the contract type again.
3. Request the customer update the contract type again.
4. Switch off the machine, GP 4.
5. Install the new contract type and geographic region CRUs.
6. Switch on the machine, GP 4.
7. Request the customer download and install the latest Xerox PC software.
8. Perform GP 9, Software Version Upgrade.
9. If the error persists, install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5
(MFP Tall) or PL 18.9 Item 5 (SFP).

Status Indicator RAPs 08/2017

117-313, 117-314 and 117-315 2-414 Xerox® VersaLink® B600 Family MFP
117-316 Contract Manager Software Fail RAP 117-317, 117-318 Contract Manager PPP RAP
117-316 When the contract manager is running, it can no longer perform task control due to 117-317 The contract manager detected that the PPP contract has ended.
software malfunction.
117-318 The contract manager detected that the DC command write that was performed at the
Procedure end of a PPP contract has failed.
Perform the steps that follow:
1. Switch off the machine, make sure the UI if fully off, then switch on the machine, GP 4.
Procedure
Request the customer to wait for the machine to reboot.
2. If the error persists, reload the software, GP 9.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-415 117-316, 117-317, 117-318
117-319 and 117-320 eMMC Fail RAP 117-321, 117-324 eMMC Card Invalid Type Fail RAP
117-319 When attempting to extract programs and font data from the eMMC PWB into the 117-321 When starting up, the installed EMMC CARD was detected to be unsupported by Sys-
memory immediately after Power ON, an access error occurs and retrying still results in access CheckMemory.
failure.
117-324 When the OS is starting up, the system detected that the EMMC CARD is meant for
Initial Actions another product and an error is issued.
Obtain the following information from the customer.
• Job mode (Copy/Scan/Print/Fax)
Procedure
• Type of job WARNING
• Job settings on the UI. Ensure that the electricity to the machine is switched off while performing tasks that do
• To reproduce the error for troubleshooting purposes, the following will be required:. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
– For network jobs: a copy of the output report and the network configuration.
Perform the steps that follow:
– For print jobs: the PRN file.
1. Switch off, then switch on the machine, GP 4.
2. Verify the eMMC card is the correct type for the machine, install the correct type eMMC
Procedure card if the one causing the error is not correct.
WARNING 3. Perform GP 37, How to Obtain Log Files.
Ensure that the electricity to the machine is switched off while performing tasks that do • If there was a reboot after the error had occurred and hence was unable to obtain the
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
death or injury. Moving parts can cause injury. to “1” after completing the procedure.
Perform the steps that follow: 4. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
1. Switch off, then switch on the machine, GP 4. Refer to GP 15 Special Boot Mode.
2. Perform GP 9, Software Version Upgrade. 5. Check the version of Controller ROM.
3. Perform GP 37, How to Obtain Log Files. a. Perform GP 9, Software Version Upgrade.
• If there was a reboot after the error had occurred and hence was unable to obtain the 6. Switch off, then switch on the machine, GP 4.
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530) 7. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
to “1” after completing the procedure. 8. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
4. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu. 9. Switch on the machine, GP 4, perform the same operation causing the error.
Refer to GP 15, Special Boot Mode.
10. Verify the wire harness connections on each PWB are fully seated properly, then perform
5. Switch off, then switch on the machine, GP 4. the same operation creating the error.
6. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files. 11. Switch off, then switch on the machine, GP 4.
7. Switch off the machine, GP 4, disconnect the power cord for 2 minutes. 12. If the error persists, perform the same operation that created the error originally and per-
8. Switch on the machine, GP 4, perform the same operation causing the error. form GP 37, How to Obtain Log Files.
9. Verify the wire harness connections on each PWB are fully seated properly, then perform 13. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
the same operation creating the error. Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
10. Switch off, then switch on the machine, GP 4. sists,
11. If the error persists, perform the same operation that created the error originally and per- 14. Reinstall the original ESS PWB and contact Support for instructions.
form GP 37, How to Obtain Log Files.
12. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
13. Reinstall the original ESS PWB and contact Support for instructions.

Status Indicator RAPs 08/2017

117-319 and 117-320, 117-321, 117-324 2-416 Xerox® VersaLink® B600 Family MFP
117-322 eMMC Card Encrypt Fail RAP 117-323 eMMC File Access Fail RAP
117-322 When starting up, memory encryption error was detected by SysCheckMemory. 117-323 When starting up, eMMC CARD File System Access error was detected by Sys-
CheckMemory.
Procedure
WARNING Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do WARNING
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause Ensure that the electricity to the machine is switched off while performing tasks that do
death or injury. Moving parts can cause injury. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Perform the steps that follow: death or injury. Moving parts can cause injury.
1. Switch off, then switch on the machine, GP 4. Perform the steps that follow:
2. Verify the encryption key/memory encryption settings are correct. 1. Switch off, then switch on the machine, GP 4.
3. Perform GP 37, How to Obtain Log Files. 2. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the • If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530) log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure. to “1” after completing the procedure.
4. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu. 3. Perform Hardware Diagnostic using the following steps, in order, in the Special Booting
Refer to GP 15 Special Boot Mode. Menu. Refer to GP 15 Special Boot Mode.
5. Check the version of Controller ROM. NOTE: Switch off, then switch on the machine, GP 4. Check after each step to see of the
a. Perform GP 9, Software Version Upgrade. error persists. Stop at the step correcting the error.
6. Switch off, then switch on the machine, GP 4. a. JOB LOG CLEAR
7. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files. b. HDD INITIALIZE
8. Switch off the machine, GP 4, disconnect the power cord for 2 minutes. c. HDD FORMAT
9. Switch on the machine, GP 4, perform the same operation causing the error. d. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL
10. Verify the wire harness connections on each PWB are fully seated properly, then perform 18.9 Item 5 (SFP) and perform the same operation where the error occurred. If the
the same operation creating the error. error persists,
11. Switch off, then switch on the machine, GP 4. 4. Reinstall the original ESS PWB and contact Support for instructions.
12. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
13. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
14. Reinstall the original ESS PWB and contact Support for instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-417 117-322, 117-323
117-325 Contract Manager RTC Hardware Fail RAP 117-326 ESS NVRAM SW Access Fail RAP
117-325 Failed to obtain RTC timer value due to hardware problem in the contract function. 117-326 Software fault processing of NVRAM area/access.

Procedure Procedure
WARNING WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
Perform the steps that follow: Perform the steps that follow:
1. Switch off the machine, wait until the UI is fully off, then switch on the machine, GP 4. 1. Switch off, then switch on the machine, GP 4.
2. Perform GP 37, How to Obtain Log Files.
3. Contact Support for further instruction.

Status Indicator RAPs 08/2017

117-325, 117-326 2-418 Xerox® VersaLink® B600 Family MFP
117-327 ESS NVRAM eMMC Card HW Access Fail RAP 117-330, 118-311 Soft Fail RAP
117-326 When accessing using nv_memmove (), an Error on the EMMC CARD is detected or 117-330 XBDS Soft Fail Problem occurs at software processing, and processing is unable to
when 3 retry attempts using the EMMC CARD Driver is still unable to end in recovery, the proceed.
nv_memmove () will be in Assertion Fail (= state, Fail Code cannot be identified) and the
access to the corresponding task is stopped. (Same as the existing NV Fail Detection). 118-311 GCP Soft Fatal Error Problem occurs at software processing, and processing is
unable to proceed.
Procedure
WARNING Initial Actions
Ensure that the electricity to the machine is switched off while performing tasks that do Request the customer to ensure that the machine’s network port settings are correct.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. Procedure
Perform the steps that follow: WARNING
1. Switch off, then switch on the machine, GP 4. Ensure that the electricity to the machine is switched off while performing tasks that do
2. Perform the following steps in order: not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
a. Perform eMMC CARD Hardware Diagnostic in the Special Booting Menu. Refer to death or injury. Moving parts can cause injury.
GP 15 Special Boot Mode. Perform the steps that follow:
• If the diagnostics return an error, install a new, ESS PWB, PL 18.1 Item 5 1. Switch off, then switch on the machine, GP 4.
(MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9 Item 5 (SFP) and perform the
2. Perform the same operation and check whether the problem is reoccurring.
same operation where the error occurred.
3. Check whether HTTP and HTTPS have started up normally and are operable. As data is
b. Perform eMMC CARD Hardware Diagnostic using LONG BOOT in the Special Boot- obtained via SNMP for the Alert section, it depends on whether the SNMP Agent has
ing Menu.
started up normally.
• Refer to GP 15 Special Boot Mode. If no error is detected, perform the NVRAM
4. Switch off, then switch on the machine, GP 4.
Area Initialization process.
5. Check the version of Controller ROM.
3. If the error persists, contact Support for further instruction.
a. Verify the machine software version is the latest revision, download and install the
latest software if it is not. (Refer to Software Version Upgrade GP 9.)
6. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
7. Check the connection between the ESS PWB and the customer network or USB-con-
nected workstation, then turn on the power.
8. If the error persists, perform the same operation that created the error originally and Per-
form GP 37, How to Obtain Log Files.
9. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred.
10. Reinstall the original ESS PWB and contact Support for instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-419 117-327, 117-330, 118-311
117-332, 117-335 Uninitialized or Invalid NVM RAP 117-333, 348, 364 Uninitialized or Used eMMC RAP
117-332 Uninitialize used NVM An uninitialized NVM that was used for another device was 117-333 Uninitialize used eMMC An uninitialized eMMC PWB that was used for another
recognized. device was recognized.

117-335 Invalid NVM of Convert Fail detected at startup after the power is cut off during the 117-348 Uninitialize used eMMC An uninitialized eMMC PWB that was used for another
NVM Map convert. device was recognized.

Procedure 117-348 Key Fail

Initialize the NVM, perform dC301 NVM Initialization.
• The encryption key file was corrupted.
• The TPM key information file was corrupted.
• When automatically restoring the encryption key file, there was no TPM backup file or it
was corrupted.
• Either of the access key information, MAC address, or serial number held in the SEEP
area was changed.
• Failed to decrypt the encryption key in TPM.
Procedure
Perform procedure GP 15 Special Boot Modes “HDD Initialize Mode” to initialize the eMMC
PWB in the machine.

NOTE: After performing GP 15 Special Boot Modes it may be necessary to perform dC132
Device ID / Billing Data to verify all Device IDs are same.

Status Indicator RAPs 08/2017

117-332, 117-335, 117-333, 348, 364 2-420 Xerox® VersaLink® B600 Family MFP
117-343 Log Sending Parameter Fail RAP 15. Reinstall the original ESS PWB and contact Support for instructions.
117-343 Log Sending Parameter Fail an incorrect setting of the log transfer function was
detected.

Initial Actions
Obtain the following information from the customer.
• When the Image Log function is disabled and the Auto Transfer function is enabled, Trans-
fer in Job Units is set.
• When the Job Log Auto Transfer function is disabled and the Auto Transfer function of the
log is set to enabled.
• Job settings on the UI.
• To reproduce the error for troubleshooting purposes, the following will be required:.
– For network jobs: a copy of the output report and the network configuration.
– For print jobs: the PRN file.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Change the setting of Log Transfer function.
1. Switch off, then switch on the machine, GP 4.
2. For detection condition 1, change the operation method for Log Auto Transfer to anything
other than (Transfer in Job Units).
3. For detection condition 2, change the Auto Transfer function of the log to disable it.
4. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
5. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode.
6. Check the version of Controller ROM.
a. Perform GP 9, Software Version Upgrade.
7. Switch off, then switch on the machine, GP 4.
8. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
9. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
10. Switch on the machine, GP 4, perform the same operation causing the error.
11. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
12. Switch off, then switch on the machine, GP 4.
13. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
14. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-421 117-343
117-344 Invalid User Job Type Fail RAP 117-345 SSMM Batch Setting Duration Fail RAP
117-344 The applicable user job cannot be executed at the system level. 117-345 During the batch setting of LoDeM, a reboot occurred due to a change in system data.

Procedure Procedure
1. Switch off, then switch on the machine, GP 4. WARNING
2. For Public Print, check whether it is set to be stored as Charge Print. Ensure that the electricity to the machine is switched off while performing tasks that do
3. Perform the 2.6 Log procedure not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
1. For a single occurrence, take no action.
2. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
3. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode.
4. Check the version of Controller ROM.
a. Perform GP 9, Software Version Upgrade.
5. Switch off, then switch on the machine, GP 4.
6. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
7. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
8. Switch on the machine, GP 4, perform the same operation causing the error.
9. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
10. Switch off, then switch on the machine, GP 4.
11. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
12. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
13. Reinstall the original ESS PWB and contact Support for instructions.

Status Indicator RAPs 08/2017

117-344, 117-345 2-422 Xerox® VersaLink® B600 Family MFP
117-354, 356, 358 Job Limit System Fail RAP 117-357 TPM Fail RAP
117-354 Before Job execution, an error occurs in Coml_SsmiIsJoblimit. 117-357 One of the following conditions was satisfied.

117-356 During Job estimate acquisition, an error occurs. • TPM device could not be recognized.
• TPM self-diagnostic failed.
117-358 Fatal error of JAL relationship in software processing.
• Communications failure with TPM.
• TPM initialization failure.
Procedure
• The key generated by the TPM was used, but the TPM can no longer be used.
1. Switch off, then switch on the machine, GP 4.
2. Perform GP 37, How to Obtain Log Files.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
1. For a single occurrence, take no action.
2. If the error persists, perform the steps that follow:
a. Switch off, then switch on the machine, GP 4.
b. Unplug the Power cord from the machine for 2 mins. to ensure the UI Panel is off.
c. Ensure that all connectors on the MCU PWB and the ESS PWB are securely con-
nected. Make sure all surface mounted modules on both PWBs are securely con-
nected.
d. Perform GP 9, Software Version Upgrade.
e. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL
18.9 Item 5 (SFP).

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-423 117-354, 356, 358, 117-357
117-360 Date Limit Exceeding Fail RAP 117-362, 117-363 USB Dongle Fail RAP
117-360 When the unit starts up in year 3036 or later, reset the time to year 2034 in order to 117-362 During the initial installation by USB dongle, it fails to set the TSC contract mode.
avoid the year 2038 problem.
117-363 During the initial installation by USB dongle, it fails to set the count-up mode.
Procedure
WARNING Procedure
Perform the steps that follow:
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 1. Switch off, then switch on the machine, GP 4.
death or injury. Moving parts can cause injury. 2. Make sure the correct USB dongle is installed.
Perform the steps that follow:

1. Switch off, then switch on the machine, GP 4.

• When the power is turned on again, the time will be set to 2034 or later. Set the cor-
rect time again.
2. Perform GP 9, Software Version Upgrade.
3. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP).

Status Indicator RAPs 08/2017

117-360, 117-362, 117-363 2-424 Xerox® VersaLink® B600 Family MFP
117-365 WiFi Long Diag Fail RAP 118-310 IPSEC Internal Fail RAP
117-365 An error occurred in the WiFi diagnostics test. 118-310 An internal error was detected during initialization of the IPSEC.

Procedure Initial Actions

Perform the steps that follow: Obtain the following information from the customer.
1. Switch off the machine, GP 4, check that the operation panel is not illuminated, and then • Job mode (Copy/Scan/Print/Fax)
switch on the machine, GP 4. • Type of job
2. Check the WiFi adapter connection or install a new ESS PWB, PL 18.1 Item 5 (MFP) or • Job settings on the UI.
PL 18.5 Item 5 (MFP Tall) or PL 18.9 Item 5 (SFP).
• To reproduce the error for troubleshooting purposes, the following will be required:.
– For network jobs: a copy of the output report and the network configuration.
– For print jobs: the PRN file.

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Change the setting of Log Transfer function.
1. Switch off, then switch on the machine, GP 4.
2. For detection condition 1, change the operation method for Log Auto Transfer to anything
other than (Transfer in Job Units).
3. For detection condition 2, change the Auto Transfer function of the log to disable it.
4. Perform GP 37, How to Obtain Log Files.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
5. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
Refer to GP 15 Special Boot Mode.
6. Check the version of Controller ROM.
a. Perform GP 9, Software Version Upgrade.
7. Switch off, then switch on the machine, GP 4.
8. If the error persists after performing, GP 4, perform GP 37, How to Obtain Log Files.
9. Switch off the machine, GP 4, disconnect the power cord for 2 minutes.
10. Switch on the machine, GP 4, perform the same operation causing the error.
11. Verify the wire harness connections on each PWB are fully seated properly, then perform
the same operation creating the error.
12. Switch off, then switch on the machine, GP 4.
13. If the error persists, perform the same operation that created the error originally and per-
form GP 37, How to Obtain Log Files.
14. Install a new ESS PWB, PL 18.1 Item 5 (MFP) or PL 18.5 Item 5 (MFP Tall) or PL 18.9
Item 5 (SFP) and perform the same operation where the error occurred. If the error per-
sists,
15. Reinstall the original ESS PWB and contact Support for instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-425 117-365, 118-310
Status Indicator RAPs 08/2017
117-365, 118-310 2-426 Xerox® VersaLink® B600 Family MFP
121-316 Accessory Conflict RAP 121-318 Auth/Account Settings Not Supported RAP
117-316 Prohibited combination of EP accessory connection and secure access authentica- 117-318 Auth/account settings not supported.
tion.
Procedure
Procedure For information only. No service actions necessary.
WARNING
Ensure electricity to the machine is switched off while performing tasks that do not
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Disconnect the FDI accessory.
2. Set the authentication method to an option other than Secure Access (either Authentica-
tion Off, Local Authentication or Remote Authentication).
3. Reconnect the FDI accessory.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-427 121-316, 121-318
123-310 to 123-399 UI Error RAP 123-380 UI-SW failure in the ESS PWB.
123-310 The data sent from the UI to the controller exceeded the upper limit for the processing
123-381 UI-SW failure in the ESS PWB.
capability.
123-382 UI-SW failure in the ESS PWB.
123-311 The data received from the controller exceeded the upper limit for the processing
capability in the UI.
123-383 UI-SW failure in the ESS PWB.

123-312 The data received from the controller has exceeded the upper limit of the processing
123-384 UI-SW failure in the ESS PWB.
capability in the UI.
123-389 UI-SW failure in the ESS PWB.
123-325 The specified UI internal object could not be created due to a setting/specification
error. UI-SW failure in the ESS PWB.
123-390 UI-SW failure in the ESS PWB.
123-326 The memory in the GUAM exceeded the upper limit.
123-392 UI-SW failure in the ESS PWB.

123-333 The H/W connection in the UI is faulty or the internal connection could not be correctly 123-393 UI-SW failure in the ESS PWB.
detected.
123-395 UI-SW failure in the ESS PWB.
123-343 UI-SW failure in the ESS PWB.
123-396 UI-SW failure in the ESS PWB.
123-344 UI-SW failure in the ESS PWB.
123-397 UI-SW failure in the ESS PWB.
123-350 MCW panel one-touch key fail.
123-398 UI-SW failure in the ESS PWB.
123-352 An error internal to the con-panel (an abnormal value in EEPROM for Sys) has been
detected.
123-399 UI-SW failure in the ESS PWB.

123-353 The control panel has detected that the UI cable is disconnected.
WARNING
123-354 The control panel has detected a drop in +24VDC power voltage. Ensure electricity to the machine is switched off while performing tasks that do not
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
123-355 The control panel has detected a drop in +5VDC power voltage. or injury. Moving parts can cause injury.
Procedure
123-357 The control panel has detected that writing in the EEPROM has failed. Perform the steps that follow:
1. Make sure that the UI Cable connection section of the UI are installed properly and per-
123-358 The control panel has detected that writing in the EEPROM for logging failed.
form the same operation where the error occurred.
123-362 UI-SW failure in the ESS PWB. • perform the following procedures:
2. Obtain the log file using the log tool GP 37.
123-368 There is insufficient memory or the connection failed. • If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
123-369 UI-SW failure in the ESS PWB. to “1” after completing the procedure.
3. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
123-371 The parameter sent from the controller was incorrect.
GP 15 Special Boot Modes.
4. Check the version of Controller ROM. If it is not the latest, download and update to the lat-
123-374 The job ID parameter sent from the controller was incorrect.
est software revision. Refer to Software Version Upgrade GP 9.
123-377 UI-SW failure in the ESS PWB. 5. Switch the power Off and On, GP 4.
6.If the error persists after turning the power off and on GP 4, Obtain the log file using the
123-379 UI-SW failure in the ESS PWB. log tool GP 37.

Status Indicator RAPs 08/2017

123-310 to 123-399 2-428 Xerox® VersaLink® B600 Family MFP
7. Turn off the Power GP 4, unplug the power cord for 2 minutes, then turn on the Power 124-310-314, 316, 318, 322, 324, 340, 356, 357, 360 ID/
again GP 4 to perform the same operation where the error occurred.
8. Verify the wire harness connections on each board are installed properly, then perform
Billing/Data Mismatch RAP
the same operation creating the error. 124-310 DC132 11 Product Number Not Specified.
9. Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) and perform the
124-311 DC132 09 Serial Number Not Specified.
same operation where the error occurred.
10. Reinstall the original ESS PWB and contact the Support Department for instructions with 124-312 Stored Data Mismatch. The Product Number Did Not Match.
the logs as required
124-313 DC132 10 Serial Number Not Mismatch.

124-314 DC132 01 Stored Data Mismatch.

124-316 DC132 03 Stored Data Mismatch.

124-318 DC132 07 Stored Data Mismatch.

124-322 DC132 05 Product Number Not Specified.

124-324 All Billings Mismatch.

124-340 CRUM Market Fail ALL.

124-356 SN Restoration Fail.

124-357 Product Number 1 Point Mismatch.

124-360 CRUM Validation Fail ALL.

Possible Parts Affected:

• MCU PWB PL 18.1 Item 1 (MFP), PL 18.9 Item 1 (SFP)
• ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP)
Procedure
WARNING
Ensure electricity to the machine is switched off while performing tasks that do not
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off then switch on the machine, GP 4.
2. Enter dC132 Device ID/Billing Data, compare the following 3 NVM values. and verify the 3
numbers match.
3. Install a new MCU PWB PL 18.1 Item 1 (MFP) PL 18.9 Item 1 (SFP) and Enter dC132
Device ID/Billing Data and verify the 3 numbers match.
4. If the fault persists, install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP)
and Enter dC132 Device ID/Billing Data and verify the 3 numbers match.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-429 123-310 to 123-399, 124-310-314, 316, 318, 322, 324,
124-315, 317, 355 DC132 Error 02, 04 and 14 RAP 124-319 DC132 Error 08 RAP
124-315: DC132 02 At least one IOT Speed value held in three locations was different. 124-319: DC132 08 Stored data mismatch. Internal control error was detected.

124-317: DC132 04 At least one Product a/f Model identification information value held in three Possible Parts Affected:
locations was different.
• MCU PWB PL 18.1 Item 1 (MFP), PL 18.9 Item 1 (SFP)
• ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP)
124-355: DC132 14 At least one set of territory information at the 3 locations is different.
Procedure
Possible Parts Affected: WARNING
• MCU PWB PL 18.1 Item 1 (MFP), PL 18.9 Item 1 (SFP) Ensure electricity to the machine is switched off while performing tasks that do not
• ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
Procedure or injury. Moving parts can cause injury.
Perform the steps that follow:
WARNING
1. Switch off then switch on the machine, GP 4.
Ensure electricity to the machine is switched off while performing tasks that do not
2. Enter dC131 NVM Read/Write, compare the following 3 NVM values. and verify the 3
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury. numbers match.

Perform the steps that follow: • 700-606

1. Switch off then switch on the machine, GP 4. • 700-607
2. Enter dC131 NVM Read/Write, compare and verify the following 3 NVM values. • 700-608
• 700-600 3. Install a new MCU PWB PL 18.1 Item 1 (MFP) PL 18.9 Item 1 (SFP) and Enter dC132
Device ID/Billing Data, and verify the 3 numbers match.
• 700-601
4. Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) and Enter dC132
• 700-602
Device ID/Billing Data, and verify the 3 numbers match.
3. Install a new MCU PWB PL 18.1 Item 1 (MFP) PL 18.9 Item 1 (SFP) and Enter dC132
Device ID/Billing Data, and verify the 3 numbers match.
4. Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) and Enter dC132
Device ID/Billing Data, and verify the 3 numbers match.

Status Indicator RAPs 08/2017

124-315, 317, 355 , 124-319 2-430 Xerox® VersaLink® B600 Family MFP
124-320 SEEPROM Fail RAP 124-321 Backup SRAM Fail RAP
124-320 Write error occurred in the SEEPROM on the ESS PWB. 124-321 Write error occurred in the NVM on the ESS PWB.

Procedure Procedure
WARNING WARNING
Ensure electricity to the machine is switched off while performing tasks that do not Ensure electricity to the machine is switched off while performing tasks that do not
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury. or injury. Moving parts can cause injury.
Perform the steps that follow: Perform the steps that follow:
1. Switch off then switch on the machine, GP 4. 1. Switch off then switch on the machine, GP 4.
2. Ensure that all connectors on the ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) 2. Ensure that all connectors on the ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP)
are securely connected. Make sure all surface mounted modules are securely connected. are securely connected. Make sure all surface mounted modules are securely connected.
3. Refer to Software Version Upgrade GP 9. 3. Refer to Software Version Upgrade GP 9.
4. If the fault persists, Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP). 4. If the fault persists, Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP)

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-431 124-320, 124-321
124-323 DC132 06 RAP 124-325 Billing Restoration Fail RAP
124-323 DC132 06 The billing counters in multiple locations are all different. 124-325 It was detected that at boot, IOT Speed registration procedure status was 1 or 2.

Possible Parts Affected: Possible Parts Affected:

• MCU PWB PL 18.1 Item 1 (MFP), PL 18.9 Item 1 (SFP) • MCU PWB PL 18.1 Item 1 (MFP), PL 18.9 Item 1 (SFP)
• ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) • ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP)
Procedure Procedure
WARNING WARNING
Ensure electricity to the machine is switched off while performing tasks that do not Ensure electricity to the machine is switched off while performing tasks that do not
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury. or injury. Moving parts can cause injury.
Perform the steps that follow: Perform the steps that follow:
1. Switch off then switch on the machine, GP 4 the error persists, 1. Switch off then switch on the machine, GP 4.
2. Enter dC131 NVM Read/Write, compare the following 3 NVM values. and verify the 3 2. Enter dC131 NVM Read/Write, compare the 3 serial numbers. and verify the 3 serial num-
numbers match. bers match.
• 700-603 3. Install a new MCU PWB PL 18.1 Item 1 (MFP) PL 18.9 Item 1 (SFP) and Enter dC132
• 700-604 Device ID/Billing Data, and verify the 3 numbers match.
• 700-605 4. Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) and Enter dC132
Device ID/Billing Data, and verify the 3 numbers match.
3. Install a new MCU PWB PL 18.1 Item 1 (MFP), PL 18.9 Item 1 (SFP) and Enter dC132
Device ID/Billing Data, and verify the 3 numbers match. 5. Install a new PWB whose values do not match.
4. Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) and Enter dC132
Device ID/Billing Data, and verify the 3 numbers match.
5. Install a new PWB whose values do not match.

Status Indicator RAPs 08/2017

124-323, 124-325 2-432 Xerox® VersaLink® B600 Family MFP
124-326 IOT Speed Not Registered RAP 124-327 IOT Speed Change Fail RAP
124-326 IOT Speed not registered. 124-327 A SW error was detected during the procedure for changing IOT speed.

Procedure 1. A failure to shift to Diag Mode.

1. Switch off then switch on the machine, GP 4. 2. A failure in dC132.
2. Request the customer to follow the instructions on the UI in order to enter the SW key for 3. A failure to read from/write in SEEP ROM.
changing IOT speed. 4. A failure to reboot.
Procedure
WARNING
Ensure electricity to the machine is switched off while performing tasks that do not
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off then switch on the machine, GP 4.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-433 124-326, 124-327
124-334 to 124-335 ESS ROM DIMM RAP 124-337 ESS Standard RAM Error RAP
124-334 An error was detected in the standard built-in font ROM. 124-337 An error was detected in the ESS Built-In Standard RAM.

124-335 The installation of the font ROM was not detected. Procedure
124-337 An error was detected in the ESS built-in standard RAM.
WARNING
Ensure electricity to the machine is switched off while performing tasks that do not
Procedure need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury.
WARNING Perform the steps that follow:
Ensure electricity to the machine is switched off while performing tasks that do not
1. Switch off then switch on the machine, GP 4,
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury. 2. If the fault persists, Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP).
Perform the steps that follow:
1. Switch off then switch on the machine, GP 4.
2. Install the latest software version, GP 9.

Status Indicator RAPs 08/2017

124-334 to 124-335, 124-337 2-434 Xerox® VersaLink® B600 Family MFP
124-341, 351, 361, 381, 391 CRUM Market Fail MCU RAP 124-342, 343, 352, 362, 363, 382, 383, 392, 393 CRUM Fail
124-341: CRUM Market Fail MCU One of the CRUM destinations stored in three positions SYS RAP
does not match (Data stored in the MCU PWB does not match).
124-342 CRUM Market Fail SYS 1

124-351: CRUM OEM Fail MCU One of the CRUM destinations stored in three positions does
124-343 CRUM Market Fail SYS 2
not match (Data stored in the MCU PWB does not match).
124-352 CRUM OEM Fail SYS 1
124-361: CRUM Validation Fail MCU One of the CRUM destinations stored in three positions
does not match (Data stored in the MCU PWB does not match).
124-353 CRUM OEM Fail SYS 2

124-381: CRUM MarketFail MCU (2) destinations stored in three positions does not match
124-362 CRUM Validation Fail SYS 1
(Data stored in the MCU PWB does not match).
124-363 CRUM Validation Fail SYS 2
124-391: CRUM OEM Fail MCU (2) destinations stored in three positions does not match
(Data stored in the MCU PWB does not match).
124-382 CRUM Market Fail SYS 1 (2)

Procedure 124-383 CRUM Market Fail SYS 2 (2)

WARNING
124-392 CRUM OEM Fail SYS 1 (2)
Ensure electricity to the machine is switched off while performing tasks that do not
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury. 124-393 CRUM OEM Fail SYS 2 (2)

Perform the steps that follow:

Possible Parts Affected:
1. Switch off then switch on the machine, GP 4.
• eMMC PWB PL 18.1 Item 30
2. Enter dC132 Device ID/Billing Data.
• ESS PWB PL 18.1 Item 5 (MFP), PL 18.5 Item 5 (SFP)
3. Install a new MCU PWB PL 18.1 Item 1 (MFP) PL 18.9 Item 1 (SFP) and enter dC132
Device ID/Billing Data. Procedure
WARNING
Ensure electricity to the machine is switched off while performing tasks that do not
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off then switch on the machine, GP 4.
2. Enter dC132 Device ID/Billing Data.
3. Power down the machine, remove the eMMC card, then power the machine up.
4. If the fault persists, install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP)
and enter dC132 Device ID/Billing Data and verify the 3 ID numbers match.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-435 124-341, 351, 361, 381, 391, 124-342, 343, 352, 362,
124-344, 346, 348 Billing Meter Mismatch RAP 124-345 Billing Meter Type Restoration Fail RAP
124-344: All Billings Metertypes Mismatch All the billing count types kept at multiple loca- 124-345 When one billing meter types did not match, this machine tried to automatically cor-
tions are different. rect it but failed.

124-346: All Billing CountTypes Mismatch All the billing count types kept at multiple loca- Possible Parts Affected:
tions are different.
• MCU PWB PL 18.1 Item 1 (MFP). PL 18.9 Item 1 (SFP)

124-348: All Modal Break Points Mismatch All the Modal Break Points kept at multiple loca- • ESS PWB PL 18.1 Item 1 (MFP), PL 18.9 Item 1 (SFP)
tions are different. Procedure
WARNING
Possible Parts Affected: Ensure electricity to the machine is switched off while performing tasks that do not
• MCU PWB PL 18.1 Item 1 (MFP), PL 18.9 Item 1 (SFP) need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
• ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) or injury. Moving parts can cause injury.
Procedure Perform the steps that follow:
WARNING 1. Switch off then switch on the machine, GP 4.

Ensure electricity to the machine is switched off while performing tasks that do not 2. Enter diagnostic dC131 NVM Read/Write, and verify the 2 numbers match.
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death • 720-002
or injury. Moving parts can cause injury. • 720-062
Perform the steps that follow: 3. Install a new MCU PWB PL 18.1 Item 1 (MFP) PL 18.9 Item 1 (SFP) execute diagnostic
1. Switch off then switch on the machine, GP 4. dC131 NVM Read/Write, and verify the 2 numbers match.
2. Enter diagnostic dC132 Device ID/Billing Data. 4. Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) and execute diag-
nostic dC131 NVM Read/Write, and verify the 2 numbers match
3. Install a new MCU PWB PL 18.1 Item 1 (MFP) PL 18.9 Item 1 (SFP) enter dC132 Device
ID/Billing Data.
4. Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) enter dC132 Device
ID/Billing Data.

Status Indicator RAPs 08/2017

124-344, 346, 348, 124-345 2-436 Xerox® VersaLink® B600 Family MFP
124-347 Billing CountType Restoration Fail RAP 124-349 Modal Break Points Restoration Fail RAP
124-347 Billing Count Type Fail 124-349 When one Modal Break Point did not match, this machine tried to automatically cor-
rect it but failed.l
Possible Parts Affected:
• MCU PWB PL 18.1 Item 1 (MFP). PL 18.9 Item 1 (SFP) Possible Parts Affected:
• ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) • MCU PWB PL 18.1 Item 1 (MFP), PL 18.9 Item 1 (SFP)
Procedure • ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP)

WARNING Procedure
Ensure electricity to the machine is switched off while performing tasks that do not WARNING
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death Ensure electricity to the machine is switched off while performing tasks that do not
or injury. Moving parts can cause injury. need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
Perform the steps that follow: or injury. Moving parts can cause injury.
1. Switch off then switch on the machine, GP 4. Perform the steps that follow:
2. Enter diagnostic dC131 NVM Read/Write, and verify the 2 numbers match. 1. Switch off then switch on the machine, GP 4.
• 720-052 2. Enter diagnostic dC131 NVM Read/Write, and verify the 2 numbers match.
• 720-063 • 720-057
3. Install a new MCU PWB PL 18.1 Item 1 (MFP) PL 18.9 Item 1 (SFP) execute diagnostic • 720-064
dC131 NVM Read/Write, and verify the 2 numbers match. 3. Install a new MCU PWB PL 18.1 Item 1 (MFP) PL 18.9 Item 1 (SFP) execute diagnostic
4. Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) and execute diag- dC131 NVM Read/Write, and verify the 2 numbers match.
nostic dC131 NVM Read/Write, and verify the 2 numbers match. 4. Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) and execute diag-
nostic dC131 NVM Read/Write, and verify the 2 numbers match.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-437 124-347, 124-349
124-350, 354, 380, 390 CRUM OEM Fail All RAP 124-359 IOT NVM Backup Restor Fail 1 RAP
124-350 OEM fail ALL 124-359: It was detected that the Restore function of the IOT NVM, which checks three points
for automatic correction, was executed and had finished successfully.
124-354: DC132 13
No Corrective Action Required
124-380: CRUM Market fail ALL (2)

124-390: CRUM OEM fail ALL (2)

Procedure
WARNING
Ensure electricity to the machine is switched off while performing tasks that do not
need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off then switch on the machine, GP 4.
2. Enter diagnostic dC131 NVM Read/Write.
3. Install a new MCU PWB PL 18.1 (MFP) PL 18.9 (SFP).

Status Indicator RAPs 08/2017

124-350, 354, 380, 390, 124-359 2-438 Xerox® VersaLink® B600 Family MFP
124-372 to 124-374 IOT Soft Fail RAP 127-310 ESS Task Fatal Error RAP
124-372 IOT controller software failure. 127-310 ESR Task Fatal error - A fatal error occurred in ESR Task.

124-373 IOT manager software failure. Procedure

124-374 IOT IM device driver software failure.
WARNING
Ensure electricity to the machine is switched off while performing tasks that do not
Procedure need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death
or injury. Moving parts can cause injury.
WARNING Perform the steps that follow:
Ensure that the electricity to the machine is switched off while performing tasks that do
1. Switch off then switch on the machine, GP 4.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury. 2. Perform GP 37.
Perform the steps that follow:
1. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu.
GP 15 Special Boot Modes.
2. Verify the wire harness connections on the ESS PWB and MCU PWB are installed prop-
erly and fully seated.
3. Obtain the log file using the log tool GP 37.
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
to “1” after completing the procedure.
4. Check the version of Controller ROM. If it is not the latest, download and update to the lat-
est software revision. Refer to Software Version Upgrade GP 9.
5. Switch the power Off and On, GP 4, the error persists after turning the power off and on
GP 4, Obtain the log file using the log tool GP 37.
6. Turn off the Power GP 4, unplug the power cord for 2 minutes, then turn on the Power
again GP 4 to perform the same operation where the error occurred.
7. If the problem is related to the Net such as Scanner/Printer, proceed to the following for
collecting data.
8. Install a new MCU PWB PL 18.1 Item 1 (MFP) PL 18.9 Item 1 (SFP) and perform the
same operation where the error occurred.
9. Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) and perform the
same operation where the error occurred.
10. Reinstall the original ESS PWB and contact Support for instructions.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-439 124-372 to 124-374, 127-310
125-311, 314, 315, 342 PSW Controller Unexpected Fail 127-353, 354, 396, 398, 399 Fatal Error RAP
RAP 127-353 LPD Soft Fatal Error - Fatal error related to LPD.
125-311 - PSW controller software failure.
127-354 FTP Server Software Fail - Fatal error of FTP server was detected.
127-314 ESR Task Fatal error - ESS detected a video link error.
127-396 MailIO Soft Fatal Error - Fatal error related to mail IO.
127-315 ThinPrint S/W Fail - A problem has occurred with software processing, causing the
127-398 IPP Soft Fatal Error - Fatal error related to IPP.
processing to stop.

127-342 JobTemplate Monitor Fail - A problem has occurred with software processing, caus- 127-399 JME Soft Fatal Error - Fatal error related to JME.
ing the processing to stop.
Procedure
Initial Actions WARNING
Obtain the following information from the customer. Ensure that the electricity to the machine is switched off while performing tasks that do
• Job mode (Copy/Scan/Print/Fax) not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
• Type of job
Perform the steps that follow:
• Job settings on the UI.
1. Switch off then switch on the machine, GP 4.
• To reproduce the error for troubleshooting purposes, the following will be required:.
2. Check the version of Controller ROM.
– For network jobs: a copy of the output report and the network configuration.
a. Verify the machine software version is the latest revision, download and install the
– For print jobs: the PRN file.
latest software if it is not. Refer to GP 9 Software Version Upgrade.
3. Obtain the log file using the log tool GP 37.
Procedure • If there was a reboot after the error had occurred and hence was unable to obtain the
WARNING log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530)
Ensure that the electricity to the machine is switched off while performing tasks that do to “1” after completing the procedure.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause 4. Check the connection between the ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5
death or injury. Moving parts can cause injury. (SFP) and the customer network or USB-connected workstation, then turn on the power.
Perform the steps that follow: 5. Check use the ping command to check for faulty ports listed in Table 1 that may be in
1. Obtain the log file using the log tool GP 37. error:
• If there was a reboot after the error had occurred and hence was unable to obtain the
log, set NVM (700-530) to “0” to perform log collection and return the NVM (700-530) Table 1 Ports and Ping Commands
to “1” after completing the procedure. SNTP SMB lpd USB Salutation IO
2. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu. NetWare Port 9100 FTP Serv IPP MailIO
GP 15 Special Boot Modes.
3. Check the version of Controller ROM. If it is not the latest, download and update to the lat- 6. If the error persists, perform the same operation that created the error originally and
est software revision. Refer to Software Version Upgrade GP 9. Obtain the log file using the log tool GP 37.
4. Switch the power Off and On, GP 4, if the error persists after turning the power off and on a. Proceed with the following to collect the data recorded in each item.
GP 4, Obtain the log file using the log tool GP 37. • 2.4.2 (Not connected to network) or (Unable to find the device from the PC)
5. Turn off the Power GP 4, unplug the power cord for 2 minutes, then turn on the Power • 2.4.3 No output is available, no data is printed
again GP 4 to perform the same operation where the error occurred. 7. Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) and perform the
6. Verify the wire harness connections on each board are installed properly, then perform same operation where the error occurred.
the same operation creating the error.
8. Reinstall the original ESS PWB and contact the Support Department for instructions.
7. Install a new ESS PWB PL 18.1 Item 5 (MFP), PL 18.9 Item 5 (SFP) and perform the
same operation where the error occurred, the error persists.
8. Reinstall the original ESS PWB and contact the Support Department for instructions.

Status Indicator RAPs 08/2017

125-311, 314, 315, 342, 127-353, 354, 396, 398, 399 2-440 Xerox® VersaLink® B600 Family MFP
133-210 to 133-224, 133-226, 133-701 FAX Parameter Procedure
Incorrect RAP WARNING
133-210 The parameter value was inappropriate. Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
133-211 The PV exceeds the range. death or injury. Moving parts can cause injury.
Perform the steps that follow:
133-212 The specified data was not found (incorrect number or channel). 1. Verify the FAX PWB PL 18.1 Item 9 and Fax Harness Assy PL 18.1 Item 10 connections
are seated fully.
133-213 The specified data cannot be read due to reasons such as the specified data is bro- 2. Obtain the Fax-related reports (Protocol Monitor, Activity Report, Configuration Report,
ken.
Scan / Fax Configuration, and Job History Report).
• Depending on the situation, such as in the cases of Broadcast Send or Folder
133-214 Detected by FAPE (create instance failed).
Receipt, obtain the Speed Dial list or Stored Document list.
133-215 Sent to the FAPE as an asynchronized event. 3. Check the version of Controller ROM. If it is not the latest, download and update to the lat-
est software revision. (Refer to Software Version Upgrade GP 9)
133-216 Sent to the FAPE as an asynchronized event. 4. Perform the same operation where the error occurred.
• Install a new Front USB Harness Assy PL 18.1 Item 14.
133-217 Sent to the FAPE as an asynchronized event. 5. Immediately after the error occurs, go to GP 37 to obtain the log files for Support.
6. Install a new FAX PWB REP 18.4 and perform the operation again.
133-218 Insufficient FAX card message library memory.
7. Reinstall the original FAX PWB and contact the Support for instructions.
133-219 Due to insufficient memory, the system was unable to reserve the memory required
for processing.

133-220 Due to an error during FAX controller software processing, subsequent processes
cannot be performed.

133-221 The FAX card did not respond within the specified time on booting.

133-222 The FAX card did not respond within the specified time.

133-223 FAX card reset.

133-224 Version mismatch between the controller ROM and the FAX card ROM.

133-226 The code that does not provide FAX service is set in the system data country code.

133-701 Character replacement has occurred in destination name, sender name, comment,
station name.

Initial Actions
Get the procedures for reproducing an error according to the operation that was performed
when the error occurred.

1. Check the job type: Send Mail, Receive Mail, Broadcast Send, Polling, or Folder Receipt.
2. Check the job settings from the Panel.
3. Check whether it is Speed Dial or Keypad Dial.
4. Check which function was used: G3 or G4.
• Collect other procedures as much as possible to reproduce the error.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-441 133-210 to 133-224, 133-226, 133-701
133-701 Replacement Character Detected RAP 133-710 Tray Select Fail RAP
Initial Actions 133-710 When printing FAX-received documents, it was performed via the bypass tray since
the selected tray cannot be used for FAX.
Get the procedures for reproducing an error according to the operation that was performed
when the error occurred.
Procedure
1. Check the job type: Send Mail, Receive Mail, Broadcast Send, Polling, or Folder Receipt. Perform the steps that follow:
2. Check the job settings from the Panel. 1. Advice the customer load the correct the paper size and type for FAX printing or specify
3. Check whether it is Speed Dial or Keypad Dial. the tray for FAX printing.
4. Check which function was used: G3 or G4. 2. If the fault persists, perform the steps that follow:
• Collect other procedures as much as possible to reproduce the error. a. Switch off then switch on the machine, GP 4.
b. Reload the software, GP 9.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Request the customer to set the characters used Refer to the User Documentation. If the
customer does not know the type of letter that can be used, advise them to use only
alphanumeric characters.
2. Check the sound of the telephone line by ear and verify whether the sound level is high
enough to generate noise.

NOTE: Turn on Line Monitor, and provide the path to do it.

3. Check the line (telephone line, TA, etc.) for possible cause of noise.
4. Check the ground connection.
5. The Fax Job Fail occurs due to the remote machine’s environment and the line status.

NOTE: If the Fail is occurring with a specific recipient, it is largely caused by the recipi-
ent’s environment, and hence any adjustment at the device could result in it affecting the
other communications,

6. Verify the FAX PWB PL 18.1 Item 9 and Fax Harness Assy PL 18.1 Item 10 connections
are seated fully.
7. Obtain the Fax-related reports (Protocol Monitor, Activity Report, Configuration Report,
Scan / Fax Configuration, and Job History Report).
• Depending on the situation, such as in the cases of Broadcast Send or Folder
Receipt, obtain the Speed Dial list or Stored Document list.
8. The Fax JobFail occurs due to the remote machines and line status.
a. Check the remote machine, line status, and then repeat the operation.
9. If the error occurs frequently, take notes on the exact occurrence timings during job exe-
cution.
10. Before turning the power off and on GP 4, obtain logs immediately, GP 37, after the error
has occurred.
11. Install a new FAX PWB REP 18.4 and perform the operation again.
12. Reinstall the original FAX PWB and contact the Support for instructions.

Status Indicator RAPs 08/2017

133-701, 133-710 2-442 Xerox® VersaLink® B600 Family MFP
500-030 dC612 Print NG IOT Wait State RAP 500-033, 500-035 Diag Documents RAP
500-030 The machine changed state during dC612 Print Test Pattern. 500-033:Diag Document Not Detected/ Enough - The document is not loaded or the number
of documents are less than expected when a diagnostics routine is performed.
Primary Causes
500-035:Diag Document Invalid Size - The document size is different than expected when a
The following occurs (However, this includes the cases that may not occur when dC612 Print
Diagnostic routine is performed.
Test Pattern starts):

1. DC900G: Procedure
a. Fusing Unit: Shifted to Warming Up and Sagging occurred. The CC Cleaner Position Load the required number and/or size of documents, then re-run the routine.
was moved from the Home Position
b. Fusing Unit Relay State: Shifted to Not Ready.
c. Drum Cycle State: Shifted to Cleaning Request.
d. CC Wire Warning: Occurred.
e. Reserve Tank State: Filling.
f. Drum CRUM State: Unknown.
2. DCC5540G/DC540G:
a. Fusing Unit: Shifted to Warming Up and Sagging occurred.
b. Reserve Tank State: Filling.

Procedure
Allow the machine to return from the wait state, then re-run the routine.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-443 500-030, 500-033, 500-035
500-990 dC612 Print NG By Any Reason RAP
500-990 Printing could not start due to unknown reason in dC612 Print Test Pattern print, or it
was aborted.

Procedure
Re-run the routine.

Status Indicator RAPs 08/2017

500-990 2-444 Xerox® VersaLink® B600 Family MFP
OF 1 Unusual Noises RAP OF 2 UI has no Display
Use this procedure to isolate unusual noises. Use this procedure when the machine will not switch on or the UI has no display.

NOTE: Due to the intermittent nature of unusual noises, this RAP can only give guidance on Procedure
how to isolate noises. This RAP will not find all possible causes. When machines become old
Perform the steps that follow:
and worn, unusual noises may arise that are not covered in this RAP.
1. Check that the power cord is pugged into the proper power source and there is no dam-
Procedure age to the power cord. If the power cord is damaged or no power to the machine, install a
new power cord PL 18.3 (MFP), PL 18.11 (SFP). If the UI console has no display proceed
WARNING to step 2.
Switch off the electricity to the machine GP 4. Disconnect the power cord from the cus-
2. Install a new LVPS PWB, PL 18.1 Item 16 (MFP), PL 18.5 Item 16 (MFP Tall), PL 18.9
tomer supply while performing tasks that do not need electricity. Electricity can cause
Item 16 (SFP). If the UI console has no display proceed to step 3.
death or injury. Moving parts can cause injury.
3. Install a new UI console assembly, PL 1.1 Item 1 (MFP and MFP Tall), PL 1.2 Item 1
1. Request the customer to demonstrate the function that generates the unusual noise. (SFP). If the UI console has no display proceed to step 4.
2. Cycle system power. Wait while the printer performs a normal initialization and warm-up. 4. Install a new MCU PWB, PL 18.1 Item 1 (MFP), PL 18.5 Item 1 (MFP Tall), PL 18.9 Item 1
3. Run the machine in all modes, GP 15, Special Boot Modes. (SFP). If the UI console has no display proceed to step 5.
Noise when Switching on the Machine 5. Install a new ESS PWB, PL 18.1 Item 3 (MFP), PL 18.5 Item 3 (MFP Tall), PL 18.9 Item 3
CAUTION (SFP). If the UI console has no display proceed to step 6.
Do not run the dispenser motor, PL 5.1 Item 1 for more than 3 seconds at any speed as dam- 6. Contact Support for further instruction.
age may occur.
Perform the steps that follow:
1. Check the operation of the dispenser motor. Enter dC330 code 093-004 (Y), 093-005 (M),
093-006 (C), 093-007 (K) and run the dispenser motor. If the noise persists, install a new
toner cartridge, PL 5.1.
2. Check the operation of the main drive assembly. Enter dC330 code 071-061 and run the
main drive assembly. If the noise persists, install a new main drive assembly, PL 3.1 Item
1 (High), PL 3.1 Item 2 (Low).
3. If the noise persists, contact Support for further instruction.
During Standby
Perform the steps that follow:
1. Check the operation of the main fan, PL 4.1 Item 1. Enter dC330 code 042-001 and run
the main fan. If the noise persists, install a new main fan, PL 4.1 Item 1.
During Printing
Perform the steps that follow:
1. Install a new MSI feed solenoid,PL 13.1 Item 7.
2. If the noise persists, install a new registration clutch, PL 15.1 Item 8.
3. If the noise persists, refer to the procedure above, Noise when Switching on the Machine.
During DADF Feeding
Perform the steps that follow:
1. Clean the separation pad, PL 50.1 Item 7. If the noise persists, install a new separation
pad, PL 50.1 Item 7.
2. If the noise persists, install a new DADF assembly, PL 50.1 Item 1.

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-445 OF 1, OF 2
OF 3 Special Boot Modes RAP OF 4 POST Error RAP
Use this RAP to solve boot up errors. If directed here from another procedure, always return to Use this RAP when the UI has stalled and shows the splash-logo screen, or the system
that procedure. appears to have power, but the UI is blank.
• Power on Self Test (POST) occurs each time the machine is powered on. POST verifies
Procedure the functionality of key subsystems.
• POST begins when power is switched on before higher-level machine functions, such as
WARNING the user interface are operational.
Ensure that the electricity to the machine is switched off while performing tasks that do • The ESS PWB runs the POST.
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause • The fault is communicated using an LED display on the ESS PWB. This is to help diag-
death or injury. Moving parts can cause injury. nose common faults that prevent the machine from powering on correctly to the point
Perform the steps that follow: where faults are displayed and service mode begins.
1. Enter special boot mode, GP 15.
2. Perform the special boot modes in the order that follows:
a. LONGDIAG MODE.
b. 01. JOB LOG CLEAR MODE.
c. 06. HDD INITIALIZE MODE.
d. 04. HDD FORMAT MODE.
e. 03. NVRAM INIT MODE.

Status Indicator RAPs 08/2017

OF 3, OF 4 2-446 Xerox® VersaLink® B600 Family MFP
Use the following table to determine POST LED status, Table 1:

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-447 OF 4
 Table 1 ESS Status LEDs
LED Pattern

Number

LED7

LED6

LED5

LED4

LED3

LED2

LED1

LED0
Normal LongBoot Related Fail
Fault Condition Diagnosis Diagnosis Code
1 Off Off Off Off Off Off Off Off Initial status at power-on Yes Yes -
2 Off Off Off Off Off Off Off On After CA7 L1 Boot has completed, SPI initialization Yes Yes -
3 Off Off Off Off Off Off On Off Before jumping to CA7 L2 Boot Stage 2 Yes Yes -
4 Off Off Off Off Off Off On On After jumping to CA7 L2 Boot Stage 2, after initialization during SPI Yes Yes -
5 Off Off Off Off Off On Off Off After DDR initialization has completed Yes Yes -
6 Off Off Off Off Off On Off On obs Yes Yes -
7 Off Off Off Off Off On On Off obs Yes Yes -
8 Off Off Off Off Off On On On obs Yes Yes -
9 Off Off Off Off On Off Off Off Before loading CA7 Boot Loader Yes Yes -
10 Off Off Off Off On Off Off On Failed to load/jump to CA7 Boot Loader Yes Yes -
11 Off Off Off Off On Off On Off Reserved (OFF) - - -
12 Off Off Off On Off Off Off Off Reserved (OFF) - - -
13 Off Off Off On Off Off Off On SPI module initialization has completed Yes Yes -
14 Off Off Off On Off Off On Off I2C module initialization has completed Yes Yes -
15 Off Off Off On Off Off On On Interrupt controller initialization has completed Yes Yes -
16 Off Off Off On Off On Off Off Debug serial initialization has completed Yes Yes -
17 Off Off Off On Off On Off On RTC Device initialization has completed Yes Yes -
18 Off Off Off On Off On On Off FCSPI module initialization has completed Yes Yes -
19 Off Off Off On Off On On On SD Card Power ON has completed Yes Yes -
20 Off Off Off On On Off Off Off Hard Disk Power ON has completed - - -
21 Off Off Off On On Off Off On CIP UI module initialization has completed Yes Yes -
22 Off Off Off On On Off On Off Reserved (OFF) - - -
23 Off Off Off On On Off On On Reserved (OFF) - - -
24 Off Off Off On On On Off Off Reserved (OFF) - - -
25 Off Off Off On On On Off On Reserved (OFF) - - -
26 Off Off Off On On On On Off Reserved (OFF) - - -
27 Off Off Off On On On On On Reserved (OFF) - - -
28 Off Off On Off Off Off Off Off Software initialization process has started Yes Yes -
29 Off Off On Off Off Off Off On Interrupt registration table initialization has completed Yes Yes -
30 Off Off On Off Off Off On Off Interrupt vector copying and enabling has completed Yes Yes -
31 Off Off On Off Off Off On On Mac Address has been obtained and stored Yes Yes -
32 Off Off On Off Off On Off Off Diag table initialization has completed Yes Yes -
33 Off Off On Off Off On Off On Memory area variable setting has completed Yes Yes -
34 Off Off On Off Off On On Off Memory area variable notification process has completed Yes Yes -
35 Off Off On Off Off On On On Command table initialization has completed Yes Yes -
36 Off Off On Off On Off Off Off Global variable initialization has completed Yes Yes -
37 Off Off On Off On Off Off On Connection Error: Check PWBA-AIRI (eMMC daughter board) Yes Yes -
38 Off Off On Off On Off On Off Reserved (OFF) - - -

Status Indicator RAPs 08/2017

OF 4 2-448 Xerox® VersaLink® B600 Family MFP
 Table 1 ESS Status LEDs
Number LED Pattern

LED7

LED6

LED5

LED4

LED3

LED2

LED1

LED0
Normal LongBoot Related Fail
Fault Condition Diagnosis Diagnosis Code
39 Off Off On Off On Off On On Reserved (OFF) - - -
40 Off Off On Off On On Off Off Reserved (OFF) - - -
41 Off Off On Off On On Off On Reserved (OFF) - - -
42 Off Off On Off On On On Off Reserved (OFF) - - -
43 Off Off On Off On On On On Reserved (OFF) - - -
44 Off Off On On Off Off Off Off JUMP to Mini OS section Yes Yes -
45 Off Off On On Off Off Off On JUMP to Panbug Main section - - -
46 On On On On On On On On Flashes 0xFF ->0x00 repeatedly and alternately. Yes Yes -
Off Off Off Off Off Off Off Off DDR initialization process has failed
47 On On On On Off Off Off Off Flashes 0xF0 and 0x0F repeatedly and alternately. Yes Yes -
Off Off Off Off On On On On Error: Checksum Error of the bootloader image
loaded to the memory from FCSPI ROM.
48 On Off On Off Off Off Off Off CA15-0: (0xA0 -> 0x05) is repeating alternately. Yes Yes -
Off Off Off Off Off On Off On CPLD is showing an invalid boot mode.
49 Flashing Flashes right to left, left to right repeatedly. Yes Yes -
Indicates PWBA Hardware Configuration is incorrect or not set.
50 Off Off On On Off On Off Off CA15-0:After the recovery from Switch OFF mode is detected - - -
by CPLD flag, before proceeding to read the NVM recovery data.
51 Off Off On On Off On Off On CA15-0: After reading the NVM recovery data, before - - -
calculating the checksum on the DDR.
52 Off Off On On Off On On On CA15-0: Immediately before jumping to the - - -
Switch OFF recovery point.
53 On On Off Off Off Off Off Off CA15-0: (0xC0 -> 0x03) is repeating alternately. Yes Yes -
Off Off Off Off Off Off On On Checksum Error during recovery from Switch OFF mode.
54 Off Off On On Off Off On On CA15-0: After the recovery from CPU OFF mode is detected - - -
by CPLD flag, before proceeding to read the NVM recovery data.
55 Off Off On On Off On On Off CA15-0: After reading the NVM recovery data, before - - -
calculating the checksum on the DDR.
56 Off Off On On On Off Off Off obs - - -
57 Off Off On On On Off Off On obs - - -
58 Off Off On On On Off On Off obs - - -
59 Off Off On On On Off On On CA15-0: Immediately before jumping to the CPU OFF recovery point. - - -
60 On Off Off Off Off Off Off Off 0x80 -> 0x01 is repeating alternately. - - -
Off Off Off Off Off Off Off On Stored data checksum Error during recovery from CPU OFF mode.
61 On On On Off Off Off Off Off 0xE0 -> 0x07 is repeating alternately. - - -
Off Off Off Off Off On On On Other Error has occurred at CA15, L2 Boot.
62 On On Off On Off Off Off Off SD module initialization has started Yes Yes 117-319
63 On On Off On Off Off Off On SD Card Power ON has completed Yes Yes 117-319
64 On On Off On Off Off On Off SD module initialization has completed Yes Yes 117-319
65 On On Off On Off Off On On SD Card driver error Yes Yes 117-319
66 On On Off On Off On Off Off An unsupported SD Card is inserted Yes Yes 117-321

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-449 OF 4
 Table 1 ESS Status LEDs
LED Pattern

Number

LED7

LED6

LED5

LED4

LED3

LED2

LED1

LED0
Normal LongBoot Related Fail
Fault Condition Diagnosis Diagnosis Code
67 On On Off On Off On Off On SD Card is not inserted (not detected) Yes Yes 117-329
68 On On Off On Off On On Off Reserved (OFF) - - -
69 On On Off On Off On On On Reserved (OFF) - - -
70 On On Off On On Off Off Off Reserved (OFF) - - -
71 On On Off On On Off Off On Reserved (OFF) - - -
72 On On Off On On Off On Off SD module initialization has completed Yes Yes 117-319
73 On On Off On On Off On On Read process from SD Card has started Yes Yes 117-319
74 On On Off On On On Off Off SD module initialization check has completed Yes Yes 117-319
75 On On Off On On On Off On A15 Program memory expansion has completed Yes Yes 117-319
76 On On Off On On On On Off A7 Program memory expansion has completed Yes Yes -
77 On On Off On On On On On Reserved (OFF) - - -
78 On On Off Off Off Off Off On BackPlane Disconnect Detection Yes Yes 16-327
79 On On Off Off Off Off On Off UI cable Disconnect Detection Yes Yes 16-326
80 On On Off Off Off Off On On MCU Harness Disconnect Detection Yes Yes 16-328
81 On On Off Off Off On Off Off Detects the connection of a unknown PCI Option device. Yes Yes 117-336
82 On On Off Off Off On Off On Detects the connection of a unknown PCI EX Option device. Yes Yes 117-337
83 On On Off Off Off On On Off SD Card Insertion Detection Yes Yes 117-338
84 Off On Off Off Off Off Off Off IO ASIC diagnostic has started Yes Yes 016-355
85 Off On Off Off Off Off Off On IO ASIC diagnostic has completed - - -
86 Off On Off Off Off Off On Off Codec ASIC diagnostic has started Yes Yes 016-356
87 Off On Off Off Off Off On On Codec ASIC diagnostic has completed - - -
88 Off On Off Off Off On Off Off Standard FontROM diagnostic has started - - 116-380
89 Off On Off Off Off On Off On Standard FontROM diagnostic has completed - - -
90 Off On Off Off Off On On Off Extension FontROM diagnostic has started - - 116-380
116-310
116-317
91 Off On Off Off Off On On On Extension FontROM diagnostic has completed - - -
92 Off On Off Off On Off Off Off SEEP diagnostic has started Yes Yes 16-351
16-350
93 Off On Off Off On Off Off On SEEP diagnostic has completed - - -
94 Off On Off Off On Off On Off Timer diagnostic has started Yes Yes 16-343
95 Off On Off Off On Off On On Timer diagnostic has completed - - -
96 Off On Off Off On On Off Off PageMemory diagnostic has started - Yes 16-317
97 Off On Off Off On On Off On PageMemory diagnostic has completed - - -
98 Off On Off Off On On On Off IITIF diagnostic has started - - 16-319
16-329
16-333
16-334
16-348
99 Off On Off Off On On On On IITIF diagnostic has completed - - -

Status Indicator RAPs 08/2017

OF 4 2-450 Xerox® VersaLink® B600 Family MFP
 Table 1 ESS Status LEDs
Number LED Pattern

LED7

LED6

LED5

LED4

LED3

LED2

LED1

LED0
Normal LongBoot Related Fail
Fault Condition Diagnosis Diagnosis Code
100 Off On Off On Off Off Off Off OS communication diagnostic has started - Yes 16-383
101 Off On Off Off Off Off Off On OS communication diagnostic has completed - - -
102 Off On Off On Off Off On Off RTC diagnostic has started - Yes 16-342
103 Off On Off On Off Off On On RTC diagnostic has completed - - -
104 Off On Off On Off On Off Off UI Check diagnostic has started - Yes 16-362
105 Off On Off On Off On Off On UI Check diagnostic has completed - - -
106 Off On Off On Off On On Off Lyra diagnostic has started - - -
107 Off On Off On Off On On On Lyra diagnostic has completed - - -
108 Off On Off On On Off Off Off USB 1.0 Host diagnostic has started - - 16-371
109 Off On Off On On Off Off On USB 1.0 Host diagnostic has completed - - -
110 Off On Off On On Off On Off USB 2.0 Host diagnostic has started - Yes 16-364
111 Off On Off On On Off On On USB 2.0 Host diagnostic has completed - - -
112 Off On Off On On On Off Off USB 2.0 Device diagnostic has started - Yes 16-365
113 Off On Off On On On Off On USB 2.0 Device diagnostic has completed - - -
114 Off On Off On On On On Off HDD diagnostic has started - Yes 16-366
16-367
115 Off On Off On On On On On HDD diagnostic has completed - - -
116 Off On On Off Off Off Off Off HDD (UFS) diagnostic has started - Yes 16-372
117 Off On On Off Off Off Off On HDD (UFS) diagnostic has completed - - -
118 Off On On Off Off Off On Off Torino diagnostic has started - - 16-368
119 Off On On Off Off Off On On Torino diagnostic has completed - - -
120 Off On On Off Off On Off Off Selene diagnostic has started - Yes 16-369
121 Off On On Off Off On Off On Selene diagnostic has completed - - -
122 Off On On Off Off On On Off Ethernet diagnostic has started - Yes 16-349
123 Off On On Off Off On On On Ethernet diagnostic has completed - - -
124 Off On On Off On Off Off Off SdCard diagnostic has started - Yes 117-324
117-320
117-321
117-323
125 Off On On Off On Off Off On SdCard diagnostic has completed - - -
126 Off On On Off On Off On Off IOT communication diagnostic has started - Yes 016-353
127 Off On On Off On Off On On IOT communication diagnostic has completed - - -
128 Off On On Off On On Off Off IIT communication diagnostic has started - Yes 016-354
129 Off On On Off On On Off On IIT communication diagnostic has completed - - -
130 Off On On Off On On On Off Standard ROM diagnostic has started - Yes 116-317
16-336
131 Off On On Off On On On On Standard ROM diagnostic has completed - - -
132 Off On On On Off Off Off Off EP accessory diagnostic has started - Yes 016-357
133 Off On On On Off Off Off On EP accessory diagnostic has completed - - -

08/2017 Status Indicator RAPs

Xerox® VersaLink® B600 Family MFP 2-451 OF 4
 Table 1 ESS Status LEDs
LED Pattern

Number

LED7

LED6

LED5

LED4

LED3

LED2

LED1

LED0
Normal LongBoot Related Fail
Fault Condition Diagnosis Diagnosis Code
134 Off On On On Off Off On Off Parallel diagnostic has started - Yes 016-358
135 Off On On On Off Off On On Parallel diagnostic has completed - - -
136 Off On On On Off On Off Off USBHUB diagnostic has started - Yes 016-359
137 Off On On On Off On Off On USBHUB diagnostic has completed - - -
138 Off On On On Off On On Off USB 3.0 Drv diagnostic has started - Yes 016-361
139 Off On On On Off On On On USB 3.0 Drv diagnostic has completed - - -
140 Off On On On On Off Off Off WIFI diagnostic has started - Yes 016-384
141 Off On On On On Off Off On WIFI diagnostic has completed - - -
142 Off On On On On Off On Off A4Fax diagnostic has started - Yes 016-346
143 Off On On On On Off On On A4Fax diagnostic has completed - - -
144 On Off Off Off Off Off Off Off Power Savor transition (Standby -> LowPower) Yes - -
145 On Off Off Off Off Off Off On Power Saving (LowPower) Yes - -
146 On Off Off Off Off Off On Off Power Saving (Sleep) Yes - -
147 On Off Off Off Off Off On On Power Savor transition (LowPower->Sleep) Yes - -
148 Off Off Off Off Off Off Off Off Power Saving (CpuOFF) Yes - -
149 On Off Off Off Off On Off Off Reserved (OFF) - - -
150 On Off Off Off Off On On On Reserved (OFF) - - -
151 On Off Off Off On Off Off On Power Savor transition (LowPower -> Standby) Yes - -
152 On Off Off Off On Off On Off Power Savor transition (Sleep -> Standby) Yes - -
153 On Off Off On Off Off Off Off Reserved (OFF) - - -
154 On Off Off On Off Off Off On Reserved (OFF) - - -
155 On Off Off On Off Off On Off Reserved (OFF) - - -
156 On Off Off On Off Off On On Reserved (OFF) - - -
157 On Off Off On Off On Off Off Reserved (OFF) - - -
158 On Off Off On Off On Off On Power Savor transition (CpuOff -> Sleep) Yes - -
159 On On On On On On On On VxWORKS boot complete Yes Yes -
Recovering from Power Savor

Status Indicator RAPs 08/2017

OF 4 2-452 Xerox® VersaLink® B600 Family MFP
 3 Image Quality
IQ1 Image Quality Entry.................................................................................................. 3-3
IQ2 Light or Undertoned Print ......................................................................................... 3-4
IQ3 Blank Print RAP........................................................................................................ 3-5
IQ4 Smeared/Unfused Image ......................................................................................... 3-6
IQ5 Random Spots.......................................................................................................... 3-7
IQ6 Bead Carry-Out ........................................................................................................ 3-8
IQ7 Cross Process Banding............................................................................................ 3-9
IQ8 In-Process Lines Streaks ......................................................................................... 3-10
IQ9 Cyclic Dot/ Line ........................................................................................................ 3-11
IQ10 Vertical Deletions ................................................................................................... 3-12
IQ11 Horizontal Banding ................................................................................................. 3-13
IQ12 Banding (Blurred in horizontal direction) ................................................................ 3-13
IQ13 Diagonal Banding ................................................................................................... 3-14
IQ14 Uneven Density ...................................................................................................... 3-15
IQ15 Residual Image (Ghosting)..................................................................................... 3-15
IQ16 High Background on Prints..................................................................................... 3-16
IQ17 Jagged/ Blurry Text and Image .............................................................................. 3-17
IQ18 Wrinkled or Creased............................................................................................... 3-18
IQ19 Leading Edge Paper Damage ................................................................................ 3-19
IQ20 Incorrect Image Position or Margins....................................................................... 3-19
IQ21 Images are Skewed................................................................................................ 3-20
IQ22 Registration is out of Alignment.............................................................................. 3-21
IQ23 Skew Check ........................................................................................................... 3-21
IQ24 Registration Check ................................................................................................. 3-22

Revised BUS Update: 9 July 2018 08/2017 Image Quality

Xerox® VersaLink® B600 Family MFP 3-1
Image Quality 08/2017 Revised BUS Update: 9 July 2018
3-2 Xerox® VersaLink® B600 Family MFP
IQ1 Image Quality Entry Drum cartridge image defects:
The purpose of this procedure is to establish the source and type of imaging defect. Print-qual- • Uneven density
ity defects can be attributed to printer components, consumables, media, internal software, • Background contamination
external software applications, and environmental conditions. Recreate the perceived defect • Spots, smudges, or smears
using the customer’s job or use diagnostic function dC612, which prints test patterns stored in • Ghosting
the printer for checking image quality and isolating problems. Use approved media from a fresh
• Vertical white lines
ream acclimated to room temperature and humidity.
• Vertical lines or bands
If the print-quality defect is still present after printing on approved media from an unopened • Stains on the page front
ream of paper, investigate software applications being used and environmental conditions. • Blank prints
Check the temperature and humidity under which the printer is operating. Compare this to the • Horizontal lines or bands
Environmental Specifications listed in GP 27. Extreme temperature and humidity can adversely
Fuser image defects:
affect the printer’s xerographic and fusing characteristics.
• Poor image adhesion
When analyzing an imaging defect, determine if the defect is repeating or random. If a cursory • Ghosting
inspection does not reveal any obvious defects, continue troubleshooting the defect, starting • Stains on the page back or front
with Initial Actions. • Vertical line or spots
• Blurred image horizontally
Initial Actions • Wrinkled media
WARNING • Skewed image
Isolate the machine from the electrical supply while performing tasks that do not need Transfer roller (BTR) image defects:
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
• Uneven Density
injury.
• Background contamination
Use the following steps to determine which part of the system is at fault.
• Ghosting
1. If possible, discuss the defect with the customer to determine if the perceived defect is
outside the printer’s image specifications. • Vertical white lines

2. Ensure all connections to the printer are secure. • Vertical lines or bands
3. Check the CRU life counts. Replace components at end of life. • Stains on the page back

4. Switch on the switch off the system power GP 4. LED Print Head (LPH) unit image defects:

5. Make sure the printer is positioned to allow adequate airflow at all vents. Refer to GP 22, • Vertical white lines
Installation Space Requirements. Scanner image defects:
6. Make sure the printer’s interior is clean. • Skewed image
7. Check the tray guides. • Vertical line
8. Use the customer’s print job to check defect reoccurrence. If the defect persists, begin to After determining the defect type and possible source, match the defect with those listed in
isolate the defect by attempting to identify the component responsible using the Repeat- Table 1.
ing Patterns test print.
9. Check stored tray settings for media size and type. Go to the RAP listed to correct the defect.
10. Check image adjustment and print mode settings being used.
Image Defect Definitions
11. Check if defect occurs when printing or copying. Printing refers to using an electronic file
as input; copying refers to using a hardcopy original as input. If defect occurs when copy- Table 1 lists image defect definitions and the RAP(s) used to correct the defects.
ing, check if defect occurs from the platen or the DADF.
Table 1 Image defect definitions
Defects Associated with Specific Components Defect Definition Go To
To aid with defect diagnosis, listed below are defects associated with specific components. Banding The image appears blurred in the horizontal direction IQ12
Refer to dC612 for detailed information about test patterns. Bead Carry-Out Media has gritty texture. IQ6
Blank Prints Prints are completely blank. IQ3

08/2017 Image Quality

Xerox® VersaLink® B600 Family MFP 3-3 IQ1
 Table 1 Image defect definitions IQ2 Light or Undertoned Print
Defect Definition Go To The overall image density is too light. Refer to Figure 1.
Cross-Process Dots/ Recurring dots, spots, or lines in vertical direction. IQ7
Lines Initial Actions
Cyclic Banding Cyclic black line or dot in the vertical direction. IQ9 WARNING
Diagonal Banding Low density or blurred images diagonally across output. IQ13 Isolate the machine from the electrical supply while performing tasks that do not need
High Background Toner contamination on all or part of the page appears as a IQ16 electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
very light gray dusting or fog. injury.
Horizontal Banding Horizontal black bands across the output. IQ11 WARNING
Images are Skewed Images in the output are not parallel to the edge of the printed IQ21 Do not touch the fuser while it is hot.
sheet.
After each action, print a test page to check if image quality improves.
Incorrect Image Posi- Image prints in wrong position or outside the page margins. IQ20
• Check toner adhesion on the media output. If toner smears, see IQ4, Unfused Image.
tion or Margins
• Check the life counter of the imaging unit. Install a new Imaging units that are at end of
Jagged/Blurry Text/ Text or image is jagged or blurry along the edges. IQ17
life.
Image
• Check that the imaging units’ electrical contact points are clean.
Leading Paper Edge The page exits with the leading edge damaged. IQ19
Damage • Clean the LED print head (LPH) using the LPH cleaning wand (ADJ 1).
Light or Undertoned The overall image density is too light. IQ2 • Ensure that draft mode is turned Off.
Prints • Ensure the printer is located in a humidity-controlled environment.
Random Spots Random spots of toner scattered on the page. IQ5
Registration is out of Image is not aligned. IQ22
Alignment
Residual Image The image from a previous print appears on the current print. IQ15
(Ghosting)
Uneven Density Uneven density, mottled image or text. IQ14
Unfused Image Part or all of the image is unfused or smeared. Refer to the IQ4
specification.
Vertical Deletions Areas of image appear as vertical blanks or deletions. IQ10
In-Process Lines/ Extraneous dark lines/bands in the process direction. IQ8
Streaks
Wrinkled/ Creased The prints are wrinkled, creased, stained, or torn. IQ18
Prints Figure 1 Light or undertoned print example

Procedure
Check media condition. Load new, dry recommended paper, and print a test print. For a listing
of test prints and how to print them, refer to dC612. The image is too light.
Y N
Perform SCP 6 Final Actions.

Verify that the printer’s media type is set appropriately for the media being used, and print a
test print. The image is too light.
Y N
Perform SCP 6 Final Actions.

Install a new BTR roll assembly; PL 19.2 Item 11 (MFP), PL 19.4 Item 11 (MFP_Tall), PL 19.6
Item 11 (SFP).

Image Quality 08/2017 Revised BUS Update: 9 July 2018

IQ1, IQ2 3-4 Xerox® VersaLink® B600 Family MFP
Y N IQ3 Blank Print RAP
Perform SCP 6 Final Actions
No visible image anywhere on the output.
Check the PWBA HVPS connector and secure the connection if necessary. The defect per-
sists. Initial Actions
Y N WARNING
Perform SCP 6 Final Actions Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
Install a new HVPS PWBA, PL 18.2 Item 2 (MFP Std.), PL 18.6 Item 2(MFP_Tall), PL 18.10
death or injury. Moving parts can cause injury.
Item 2, (SFP).
WARNING
Do not touch the fuser while it is hot.
• Ensure that the drum cartridge is properly installed.
• Check for multi-sheet feeds
• Clean the LED print head using ADJ 1.
• Check CRU life counters and replace any CRUs that are at end of life.

Procedure
Remove the 2nd bias transfer roll (BTR) assembly. Check for surface contamination or exces-
sive wear, ensure the transfer roller is correctly seated. The transfer roller is good.
Y N
Install a new BTR roll assembly; PL 19.2 Item 11 (MFP), PL 19.4 Item 11 (MFP_Tall), PL
19.6 Item 11 (SFP).

Check the 2nd BTR plate spring on the HVPS, PL 18.2 Item 5. The plate spring is clean
and undamaged.
Y N
As necessary, clean the plate spring or install a new HVPS.

Remove the drum cartridge PL 8.1. Check the spring connectors on the HVPS, The spring
connectors are clean and undamaged.
Y N
As necessary, clean the spring connectors or install a new HVPS.

Enter dC330, code 093-001 to run the toner dispenser motor. The toner dispenser motor
runs.
Y N
• Check the toner dispenser motor PL 5.1 Item 1. Refer to GP 10; How to Check a
Motor.
• If necessary, install a new toner dispenser motor PL 5.1 Item 1.

Check the ATC sensor contact point on the drum cartridge, and the xerographic connector
assembly. The contact point is good.
Y N
Install new components as necessary:
• Xero deve CRU assembly (drum cartridge) (PL 18.1)
• Xerographic connector assembly

A
08/2017 Image Quality
Xerox® VersaLink® B600 Family MFP 3-5 IQ2, IQ3
A
Ensure that all connectors on the ESS PWB, PL 18.9 (SFP), PL 18.1 (MFP std.), PL 18.6 IQ4 Smeared/Unfused Image
(MFP_Tall) and the MCU PWB, are securely connected. Ensure all surface mounted modules
The printed image is not fully fused to the paper. The image rubs off easily. A cold environment
on the ESS PWB and MCU PWB are securely connected. The image quality defect per-
affects the warm-up time, while high humidity has an adverse effect on fusing. Also, media
sists.
Y N weight and composition affect fusing performance. Refer to Figure 1.
Perform SCP 6 Final Actions.
Initial Actions
Install new components as necessary: WARNING
• Drum cartridge, PL 8.1 Isolate the machine from the electrical supply while performing tasks that do not need
• HVPS PWBA: PL 18.2 Item 2 (MFP Std.), PL 18.6 Item 2 (MFP_Tall), PL 18.10 Item 2 electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
(SFP). injury.
• LPH Head assembly mono, PL 2.1 Item 1. WARNING
Do not touch the fuser while it is hot.
After each action, print a test page to check if image quality improves.
• Check the environment. A location that’s too cold or humid reduces fusing performance
(refer to GP 27 Environmental Data.)
• Verify that the media type is set correctly. Refer to GP 26 for Media Specifications.
• Verify that the toner cartridge is genuine Xerox toner.

Figure 1 Smeared/unfused image example

Procedure
Check the tray settings and install new, dry media from an unopened ream. Run a test print.
The defect persists.
Y N
Perform SCP 6 Final Actions.

Increase fuser temperature, and re-run test print on good media. The defect persists.
Y N
Perform SCP 6 Final Actions

Remove and inspect the fuser assembly and fuser electrical connections. Install a new fuser if
necessary. The defect persists.
Y N
Perform SCP 6 Final Actions.

A
Image Quality 08/2017 Revised BUS Update: 9 July 2018
IQ3, IQ4 3-6 Xerox® VersaLink® B600 Family MFP
A
Install a new fuser PL 7.1 Item 1. IQ5 Random Spots
There are spots of toner randomly scattered on the page. Refer to Figure 1.

Initial Actions
WARNING
Isolate the machine from the electrical supply while performing tasks that do not need
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury.
WARNING
Do not touch the fuser while it is hot.
• Check that the paper is clean, dry, and meets specifications.
• Clear the media path of items such as staples, paper clips or paper scraps.
• Check the drum cartridge surface for spots or contamination.
• Check that the drum cartridge contacts are clean.
Clean the LED Print Head ADJ 1.

Figure 1 Random spots example

Procedure
Print a test print. The image quality defect persists.
Y N
Perform SCP 6 Final Actions.

Remove the BTR roll assembly and check for surface contamination and wear. The roll is
worn or damaged.
Y N
Perform SCP 6 Final Actions.

Install a new BTR roll assembly; PL 19.2 Item 11 (MFP), PL 19.4 Item 11 (MFP_Tall), PL 19.6
Item 11 REP 19.22 (SFP). The defect persists.
Y N
Perform SCP 6 Final Actions.

Check the drum cartridge for spots or contamination and re-run the test print. The defect per-
sists.

08/2017 Image Quality

Xerox® VersaLink® B600 Family MFP 3-7 IQ4, IQ5
Y N IQ6 Bead Carry-Out
Perform SCP 6 Final Actions.
Media has gritty texture. Refer to Figure 1.
Replace the drum cartridge PL 8.1. The defect persists.
Y N Initial Actions
Perform SCP 6 Final Actions. After each action, print a test page to check if image quality improves.
• Ensure that the printer contains a genuine Xerox toner cartridge.
Check the fuser for damage or debris. The defect persists.
• Check that the paper is clean, dry, and meets specifications.
Y N
• Check CRU life count. Replace components at end of life (dC135.)
Perform SCP 6 Final Actions.

Install a new fuser, PL 7.1

Figure 1 Bead carry-out example

Procedure
Check the altitude setting if the printer is installed in a high altitude location. The altitude is
set for the appropriate value.
Y N
Go Service Tools on the Printer Maintenance tab to adjust the altitude value.

Replace the drum cartridge,PL 8.1. The defect persists.

Y N
Perform SCP 6 Final Actions.

Reseat HVPS bias connections. If necessary, install a new HVPS PL 18.2 Item 2. The defect
persists.
Y N
Perform SCP 6 Final Actions.

Call Xerox Technical Support.

Image Quality 08/2017 Revised BUS Update: 9 July 2018

IQ5, IQ6 3-8 Xerox® VersaLink® B600 Family MFP
IQ7 Cross Process Banding Y N
Perform SCP 6 Final Actions
Low density or blurred image horizontally, voids, or streaks. See Figure 1.
Install a new fuser assembly, PL 7.1.
Initial Actions
WARNING
Isolate the machine from the electrical supply while performing tasks that do not need
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury.
WARNING
Do not touch the fuser while it is hot.

NOTE: If the drum cartridge was removed and placed in the light, reinstall it in the printer and
wait approximately 1 hour before printing a test sheet to see if this resolves the problem.

After each action, print a test page to check if image quality improves. Refer to the Repeating
Defects test print dC612.
• Check that the paper is clean, dry, and meets specifications.
• Ensure that the toner cartridge is a genuine Xerox cartridge.
• Check CRU life counts. Replace components at end of life.

Figure 1 Horizontal bands, voids, or streaks example

Procedure
Install a new drum cartridge PL 8.1, and re-run the test print. The defect persists.
Y N
Perform SCP 6 Final Actions.

Remove the BTR roll assembly and check for surface contamination and wear. If necessary,
install a new BTR roll assembly; PL 19.2 Item 11 (MFP), PL 19.4 Item 11 (MFP_Tall), PL 19.6
Item 11 (SFP). The defect persists.
Y N
Perform SCP 6 Final Actions.

Check the fuser assembly for damage or debris and install a new one if necessary. The
defect persists.

08/2017 Image Quality

Xerox® VersaLink® B600 Family MFP 3-9 IQ7
IQ8 In-Process Lines Streaks Y N
Install a new BTR roll assembly; PL 19.2 Item 11 (MFP), PL 19.4 Item 11 (MFP_Tall), PL
Extraneous dark lines or bands in the process direction, Figure 1 and Figure 2.
19.6 Item 11 REP 19.22 (SFP).

Check the BTR plate spring, PL 18.2 Item 5. The plate spring is clean and undamaged.
Y N
As necessary, clean the plate spring or install a new HVPS, PL 18.2 Item 2 (MFP), PL
18.6 Item 2 (MFP_Tall), PL 18.10 Item 2, (SFP).

Remove the Drum Cartridge, PL 8.1. Check the BCR and DB spring connectors on the HVPS,
The spring connectors are clean and undamaged.
Y N
As necessary, clean the spring connectors or install a new HVPS, PL 18.2 Item 2 (MFP),
PL 18.6 Item 2 (MFP_Tall), PL 18.10 Item 2, (SFP)

Install new components as necessary:

• Drum Cartridge: PL 8.1.
Figure 1 Streaks • HVPS: PL 18.2 Item 2 (MFP), PL 18.6 Item 2 (MFP_Tall), PL 18.10 Item 2, (SFP)
• BTR roll assembly; PL 19.2 Item 11 (MFP), PL 19.4 Item 11 (MFP_Tall), PL 19.6 Item 11
REP 19.22 (SFP).

Figure 2 Vertical Lines

Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
WARNING
Do not touch the fuser while it is hot.
Print a test pattern. The image quality defect persists.
Y N
Clean the scanner (MFP) using the procedure described in ADJ 2. If the fault persists,
install a new IIT assembly, PL 50.1 Item 2.

Remove the BTR roll assembly, Check for surface contamination or excessive wear, ensure the
transfer roller is correctly seated. The transfer roller is good.

Image Quality 08/2017 Revised BUS Update: 9 July 2018

IQ8 3-10 Xerox® VersaLink® B600 Family MFP
IQ9 Cyclic Dot/ Line Procedure
A cyclic black dot or line in the vertical direction. Refer to Figure 1 and Figure 2. CAUTION
Do not touch the surface of the drum while cleaning the Drum Cartridge.
Remove the Drum Cartridge. Use a dry, lint free cloth to clean the rear side of the drum car-
tridge. Reinstall the Drum Cartridge. Make a copy from the document glass. The image qual-
ity defect persists.
Y N
Perform SCP 6 Final Actions.

Install a new drum cartridge PL 8.1. Make a copy from the document glass. The image qual-
ity defect persists.
Y N
Perform SCP 6 Final Actions.

Install a new scanner assembly (MFP) PL 50.1 Item 2. Make a copy from the document glass.
The defect persists.
Figure 1 Cyclic dots Y N
Perform SCP 6 Final Actions.

Remove the fuser unit, PL 7.1 Item 1. Check the fuser roll for contamination. The fuser roll is
clean.
Y N
Clean the fuser roll. If necessary, install a new fuser assembly, PL 7.1 Item 1.

Contact Technical Support.

Figure 2 Cyclic lines

Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
WARNING
Do not touch the fuser while it is hot.
• Check that rollers and other media path components are clean and unobstructed.
• Check CRU life counts. Replace components at end of life
• Ensure that a genuine Xerox toner cartridge is being used.

08/2017 Image Quality

Xerox® VersaLink® B600 Family MFP 3-11 IQ9
 A
IQ10 Vertical Deletions Remove the BTR assembly; PL 19.2 Item 11 REP 19.9 (MFP), PL 19.4 Item 11 (MFP_Tall), PL
19.6 Item 11 REP 19.22 (SFP). Check for surface contamination and wear and replace if nec-
Areas of image (lines or bands) appear as vertical blanks or deletion. Refer to Figure 1.
essary. The defect persists.
Y N
Initial Actions Perform SCP 6 Final Actions.
WARNING
Isolate the machine from the electrical supply while performing tasks that do not need Contact Xerox Technical Support.
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury.
WARNING
Do not touch the fuser while it is hot.
After each action, print a test page to check if image quality improves.
• Check that the paper supply is dry and meets specifications.
• Inspect the paper path for items, such as staples, paper clips, and paper scraps.
• Check that rollers and other media path components are clean and unobstructed.
• Clean the LED print head (LPH) using the LPH cleaning wand, (ADJ 1).

Figure 1 Vertical blank deletions (line or band) example

Procedure
Print the repeating defects test print dC612. Look only at the solid areas, not at the map area.
The defect persists
Y N
Perform SCP 6 Final Actions.

Install a new drum cartridge, REP 8.1 and re-run the test print. The defect persists.
Y N
Perform SCP 6 Final Actions.

Inspect the LED array on the LPH for debris or contamination. If necessary, install a new LPH
ADJ 1, REP 2.1. The defect persists.
Y N
Perform SCP 6 Final Actions.

A
Image Quality 08/2017 Revised BUS Update: 9 July 2018
IQ10 3-12 Xerox® VersaLink® B600 Family MFP
IQ11 Horizontal Banding IQ12 Banding (Blurred in horizontal direction)
The image has horizontal black bands across the output. See Figure 1. The image appears blurred in the horizontal direction. See Figure 1.

Initial Actions Initial Actions

WARNING WARNING
Isolate the machine from the electrical supply while performing tasks that do not need Isolate the machine from the electrical supply while performing tasks that do not need
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury. injury.
WARNING WARNING
Do not touch the fuser while it is hot. Do not touch the fuser while it is hot.
After each action, print a test page to check if image quality improves. After each action, print a test page to check if image quality improves.
• Check that the paper is clean, dry, and meets specifications. • Check that the paper is clean, dry, and meets specifications.
• Ensure that a genuine Xerox toner cartridge is being used. • Ensure that a genuine Xerox toner cartridge is being used.
• Clean the LED print head using the procedure outlined in ADJ 1. • Clean the LED print head using the procedure outlined in ADJ 1.

Figure 1 Horizontal banding example Figure 1 Banding example

Procedure
Ensure that the drum cartridge is properly installed. Reinstall the drum cartridge if necessary.
The defect persists.
Y N
Perform SCP 6 Final Actions.

Install a new drum cartridge, PL 8.1, REP 8.1. The defect persists.
Y N
Perform SCP 6 Final Actions

Check that the connections on the HVPS PWBA are properly seated. The defect persists.
Y N
Perform SCP 6 Final Actions.

Replace the HVPS PWBA; PL 18.2 Item 2 (MFP), PL 18.6 Item 2 (MFP_Tall), PL 18.10 Item 2

08/2017 Image Quality

Xerox® VersaLink® B600 Family MFP 3-13 IQ11, IQ12
Procedure IQ13 Diagonal Banding
Ensure that the drum cartridge is properly installed. Reinstall the drum cartridge if necessary. Low density or blurred images appear diagonally across output. See Figure 1.
The defect persists.
Y N Initial Actions
Perform SCP 6 Final Actions.
WARNING
Install a new drum cartridge, PL 8.1, REP 8.1. The defect persists. Isolate the machine from the electrical supply while performing tasks that do not need
Y N electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
Perform SCP 6 Final Actions injury.
WARNING
Remove the BTR assembly; PL 19.2 Item 11 REP 19.9 (MFP), PL 19.4 Item 11 (MFP_Tall), PL
Do not touch the fuser while it is hot.
19.6 Item 11 REP 19.22 (SFP). Check for surface contamination and wear and replace if nec-
essary. The defect persists. After each action, print a test page to check if image quality improves.
Y N • Check that the paper is clean, dry, and meets specifications.
Perform SCP 6 Final Actions. • Check CRU life counts. Replace components at end of life.
• Check if the printer contains genuine Xerox Toner cartridges and parts.

Remove the fuser assembly. Turn the gear by hand and examine the heat roll section. If dam-
aged, install a new fuser PL 7.1. The defect persists.
Y N
Perform SCP 6 Final Actions.

Contact Xerox Technical Support.

Figure 1 Diagonal banding (auger marks) example

Procedure
Discuss printing behavior with the customer. The customer is printing a lot of continuous
high-area coverage prints.
Y N
Install a new drum cartridge, PL 8.1, REP 8.1

Discuss printer limitations with the customer. Print the number of low coverage pages neces-
sary to recover the print job.

Image Quality 08/2017 Revised BUS Update: 9 July 2018

IQ12, IQ13 3-14 Xerox® VersaLink® B600 Family MFP
IQ14 Uneven Density IQ15 Residual Image (Ghosting)
Uneven density, mottled image or text. Refer to Figure 1. The image from a previous print appears on the current print. Refer to Figure 1.

Initial Actions Initial Actions

WARNING WARNING
Isolate the machine from the electrical supply while performing tasks that do not need Isolate the machine from the electrical supply while performing tasks that do not need
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury. injury.
WARNING WARNING
Do not touch the fuser while it is hot. Do not touch the fuser while it is hot.
After each action, print a test page to check if image quality improves. After each action, print a test page to check if image quality improves.
• Check if the toner cartridges are genuine Xerox. If they are not, install new Xerox car- • Confirm that the printer is set to the correct media type (plain, heavyweight, etc.).
tridges. • Inspect the paper path for items, such as staples, paper clips, and paper scraps.
• Check the paper is the correct type and that it’s not damaged or damp. • Check that the fuser is seated properly.
• Verify the paper is within specifications. • Verify the paper is within specifications (GP 26).
• Confirm that the printer is set to the correct media type (plain, heavyweight, etc.) GP 26.
• Clean the LED print head (LPH) ADJ 1.

Figure 1 Ghosting example

Figure 1 Uneven density example

Procedure
Print the Repeating Defects test print and review the prints. The printed image contains
Procedure repeating defects.
Repeat customer job with fresh ream of media. The defect persists. Y N
Y N Perform SCP 6 Final Actions.
Perform SCP 6 Final Actions.
Install a new drum cartridge PL 8.1 Item 1. The defect persists.
Refer to the appropriate repair procedure to adjust the bias transfer voltage up or down. The Y N
defect persists. Perform SCP 6 Final Actions.
Y N
Perform SCP 6 Final Actions. Remove the BTR roll assembly; PL 19.2 Item 11 REP 19.9 (MFP), PL 19.4 Item 11 (MFP_Tall),
PL 19.6 Item 11 REP 19.22 (SFP), and check for surface contamination and wear. Replace if
Call Xerox Technical Support. necessary. The defect persists.
Y N
Perform SCP 6 Final Actions.

A
08/2017 Image Quality
Xerox® VersaLink® B600 Family MFP 3-15 IQ14, IQ15
A
Remove the fuser and check for damage, debris, and contamination. Install a new fuser IQ16 High Background on Prints
assembly if necessary PL 7.1, REP 7.1. The defect persists.
There is toner contamination on all or part of the page; refer to Figure 1. The contamination
Y N
appears as a very light dusting or fog on prints and copies.
Perform SCP 6 Final Actions.

NOTE: If the defect occurs when making copies or scanning documents, and not when printing
Contact Xerox Technical Support.
files, refer to the white reference calibration in dC945.

Initial Actions
WARNING
Isolate the machine from the electrical supply while performing tasks that do not need
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury.
WARNING
Do not touch the fuser while it is hot.
After each action, print a test page to check if image quality improves.
• Check that the media type settings are correct.
• Some glossy media or photo paper will exhibit high background. If the issue only occurs
on a particular media, try a different brand.
• Check that the paper is clean, dry, and meets specifications.
• Verify the toner cartridge is a Xerox manufactured part with adequate life remaining.
• Ensure covers are in place and no outside light enters the printer.
• Clean the LPH ADJ 1.

Figure 1 High background contamination example

Procedure
Check the paper condition. Load new, dry recommended paper, and print a test print. The
image includes background defects.
Y N
Perform SCP 6 Final Actions.

Remove the drum cartridge, REP 8.1, clean the electrical contacts, then print a test print. The
image includes background defects.
Y N
Perform SCP 6 Final Actions.

A
Image Quality 08/2017 Revised BUS Update: 9 July 2018
IQ15, IQ16 3-16 Xerox® VersaLink® B600 Family MFP
A
Install a new drum cartridge, PL 8.1, REP 8.1 and reprint the test print. The image includes IQ17 Jagged/ Blurry Text and Image
background defects.
Text in image is blurry or jagged along the edges. Refer to Figure 1.
Y N
Perform SCP 6 Final Actions.
Initial Actions
Check that the connections on the HVPS PWBA are properly seated. The defect persists. WARNING
Y N Isolate the machine from the electrical supply while performing tasks that do not need
Perform SCP 6 Final Actions.
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury.
Replace the HVPS PWBA; PL 18.2 Item 2 (MFP), PL 18.6 Item 2 (MFP_Tall), PL 18.10 Item 2
(SFP). WARNING
Do not touch the fuser while it is hot.
After each action, print a test page to check if image quality improves.
• Check that the paper is clean, dry, and meets specifications.
• Check that the media type settings are correct.
• Check CRU life counts. Replace components at end of life.
• Clean the LED Print Head (LPH).

Figure 1 Jagged/ blurry text and image example

Procedure
On the Printer Options tab, set Print Quality to Enhanced. The defect persists.
Y N
Perform SCP 6 Final Actions.

If the customer is using a downloaded font, ensure that the font is recommended for the printer,
operating system, and the application being used. The defect persists.
Y N
Perform SCP 6 Final Actions.

Inform customer of printer limitations. Perform SCP 6 Final Actions.

08/2017 Image Quality

Xerox® VersaLink® B600 Family MFP 3-17 IQ16, IQ17
 A
IQ18 Wrinkled or Creased Install a new fuser, PL 7.1. The defect persists.
Y N
The prints are wrinkled, creased, stained, or torn. Refer to Figure 1.
Perform SCP 6 Final Actions

Initial Actions Call Xerox Technical support

WARNING
Isolate the machine from the electrical supply while performing tasks that do not need
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury.
WARNING
Do not touch the fuser while it is hot.
After each action, print a test page to check if image quality improves.
• Check that the media is clean, dry, and meets specifications.
• Check that the media type settings are correct.
• Inspect the paper path for items, such as staples, paper clips, and paper scraps.
• Check CRU life counts. Replace components at end of life.
• Check the paper tray guides so they are positioned against the paper correctly.

Figure 1 Wrinkled or creased example

Procedure
Check the location of wrinkles on the media. Wrinkles are about 30mm or more from the
four edges of an envelope.
Y N
This type of wrinkle is considered normal. The printer is not at fault. Perform SCP 6 Final
Actions.

Reload the envelopes in the bypass tray properly. The defect persists.
Y N
Perform SCP 6 Final Actions.

Replace the 2nd bias transfer roller (BTR roll assembly); PL 19.2 Item 11 REP 19.9 (MFP), PL
19.4 Item 11(MFP_Tall), PL 19.6 Item 11 REP 19.22 (SFP). Repeat the Repeating Defects test
print. The defect persists.
Y N
Perform SCP 6 Final Actions.

A
Image Quality 08/2017 Revised BUS Update: 9 July 2018
IQ18 3-18 Xerox® VersaLink® B600 Family MFP
IQ19 Leading Edge Paper Damage IQ20 Incorrect Image Position or Margins
The page exits with the leading edge damaged. Refer to Figure 1. Image prints outside of the page margins. Refer to Figure 1.

Initial Actions Initial Actions

WARNING WARNING
Do not touch the fuser while it is hot. Ensure that the electricity to the machine is switched off while performing tasks that do
After each action, print a test page to check if image quality improves. not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause
• Check that the paper is clean, dry, and meets specifications. death or injury. Moving parts can cause injury.

• Inspect the paper path for items, such as staples, paper clips, and paper scraps. • Make certain that settings are correct for; trays, paper guides and paper types.

• Make certain that settings are correct for; trays, paper guides and paper types. • Ensure that the toner cartridge is a genuine Xerox toner cartridge.

• Check CRU life counts. Replace components at end of life. • Clean the LPH. (ADJ 1)
• Clean the LPH. Refer to ADJ 1.

Figure 1 Incorrect position or margins

Figure 1 Leading edge paper damage example

Procedure
The fault only occurs during printing.
Procedure
Y N
Check the paper feed path roller. The roller on the paper feed path is not dirty, damaged, The fault only occurs when feeding an original through the DADF.
or worn; it works correctly; and it is installed correctly. Y N
Y N Install a new scanner assembly (MFP only), PL 50.1 Item 2.
Clean or install a new corresponding roller, and reinstall it.
Check the DADF feed roller assembly, PL 50.1 Item 1. The feed roller assembly is
Check the installation status of the transfer roller. The transfer roller is installed correctly. damaged or contaminated.
Y N Y N
Reinstall the 2nd bias transfer roller (BTR roll assembly); PL 19.2 Item 11 (MFP), PL 19.4 Install a new scanner assembly, PL 50.1 Item 2.
Item 11 (MFP_Tall), PL 19.6 Item 11 (SFP). Repeat.
Clean or install a new DADF feed roller assembly as necessary, PL 50.1 Item 1.
Check the fuser assembly installation. The fuser assembly is installed correctly.
Y N Install a new drum cartridge, PL 8.1. The image quality defect persists.
Reinstall the fuser. Y N
Perform SCP 6 Final Actions.
Remove the fuser assembly, turn the gear by hand, and examine the heat roll section The
heat roll section is good. Install a new transfer roller (BTR roll assembly); PL 19.2 Item 11 (MFP), PL 19.4 Item 11
Y N (MFP_Tall), PL 19.6 Item 11 (SFP). The image quality defect persists.
Install a new fuser, PL 7.1. Y N
Perform SCP 6 Final Actions.
Contact Xerox Technical Support.
A
08/2017 Image Quality
Xerox® VersaLink® B600 Family MFP 3-19 IQ19, IQ20
A
Install a new LPH assembly, PL 2.1 Item 1. IQ21 Images are Skewed
Images in the output are not parallel to the edge of the printed sheet. Refer to Figure 1.

Initial Actions
WARNING
Isolate the machine from the electrical supply while performing tasks that do not need
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury.
WARNING
Do not touch the fuser while it is hot.
After each action, print a test page to check if image quality improves.
• Check that the paper is clean, dry, and meets specifications.
• Make certain that settings are correct for; trays, paper guides and paper types.
• Inspect the paper path for items, such as staples, paper clips, and paper scraps.
• Ensure that the toner cartridge is a genuine Xerox toner cartridge.
• Check CRU life counts. Replace components at end of life.

Figure 1 Skewed image example

Procedure
Adjust the paper guides to the proper position. The defect persists.
Y N
Perform SCP 6 Final Actions

Check the paper feed path roller PL 13.1. The the paper feed path roller is good.
Y N
Clean or install a new transfer roller (BTR roll assembly); PL 19.2 Item 11 (MFP), PL 19.4
Item 11 (MFP_Tall), PL 19.6 Item 11 (SFP).

Check the installation status of the fuser assembly PL 7.1. The fuser assembly is installed
correctly.
Y N
Install the fuser correctly, PL 7.1.

Contact Xerox Technical Support.

Image Quality 08/2017 Revised BUS Update: 9 July 2018

IQ20, IQ21 3-20 Xerox® VersaLink® B600 Family MFP
IQ22 Registration is out of Alignment IQ23 Skew Check
Images are not aligned with each other. Refer to Figure 1. Use this RAP to check the skew for prints and copies.

Initial Actions NOTE: The test patterns are printable from the Reference Library for correct letter and A4
sizes.
WARNING
Isolate the machine from the electrical supply while performing tasks that do not need Procedure
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause IOT Print Skew
injury.
WARNING 1. Print the test page, Figure 1.
Do not touch the fuser while it is hot. 2. Measure from the edge of the paper to the 10mm line at points 1 and 2, then 5 and 6.
After each action, print a test page to check if image quality improves. 3. The skew is the difference between the two measurements for that side.
• Clean the LED Print Head (LPH) ADJ 1. 4. Verify the difference is within the tolerance value as given in Table 1 for IOT (Internal
Print).
• Check that the paper is clean, dry, and meets specifications.
Copy Skew
• Remove items from the paper path, such as staples, paper clips or paper scraps.
• Check CRU life counts. Replace components at end of life.
1. Print one test page, Figure 1, mark the page side 1.
2. Measure from the edge of the paper to the 10mm line at points 1 and 2, then 5 and 6.
3. Copy the page, then mark the copy side 2.
4. Measure from the edge of the paper to the 10mm line at points 1 and 2, then 5 and 6.
5. Compare the side 1 and side 2 skew difference. Verify the difference is within the toler-
ance in Table 1.

Table 1 Copy skew tolerance value

Flatbed Copy IIT + DADF
(From IIT Scan from (Scan) Scan IOT (Internal
Platen) DADF Copy platen to file to file Print)
Lead Edge ±1.3mm ±2.7mm ±0.6mm ±2.4mm ±1.1mm
(180mm
Figure 1 Registration misalignment example edge)
Side Edge ±2.2mm ±3.5mm ±0.9mm ±2.8mm ±2.0mm
Procedure (280mm
Refer to the machine’s service log. New LED print head or FCC cables have recently been edge)
installed. The defect persists.
Y N
Perform SCP 6 Final Actions.

Check that the LPH array is installed correctly. The defect persists.
Y N
Perform SCP 6 Final Actions.

Check that the FFC cables connecting the LPH array to the ESS PWB are installed correctly.
The defect persists.
Y N
Perform SCP 6 Final Actions.

Contact Xerox Technical Support.

08/2017 Image Quality

Xerox® VersaLink® B600 Family MFP 3-21 IQ22, IQ23
 IQ24 Registration Check
Use this RAP to check the registration for prints and copies.

NOTE: The test patterns are printable from the Reference Library for correct letter and A4
sizes.

Procedure
IOT Print Registration

1. Print one test page, Figure 1.

2. Measure the print from the edge of the paper to the 10mm line at points 3 and 4.
3. The registration is the difference between the points 3 and 4.
4. Make sure that the difference is within the tolerance value as given in Table 1 for IOT
(Internal Print).
Copy Registration

1. Print one test page, Figure 1, mark the page side 1.

2. Measure the print from the edge of the paper to the 10mm line at points 3 and 4.
3. Copy the page, then mark the copy side 2.
4. Measure the print from the edge of the paper to the 10mm line at points 3 and 4.
5. Compare the side 1 and side 2 registration difference. Verify the difference is within the
tolerance in Table 1.

Table 1 Copy registration tolerance value

Flatbed Copy IIT + DADF
(From IIT Scan from (Scan) Scan IOT (Internal
Platen) DADF Copy platen to file to file Print)
Lead Edge +3.3/-1.3mm ±3.9/-1.9mm ±1.0mm ±2.0mm +3.0/-1.0mm
(180mm
edge) Regis-
tration
Side Edge ±2.7mm ±3.0mm ±1.0mm ±1.5mm ±2.5mm
(280mm
edge)
Registration

Figure 1 Skew Check

The printable version of the letter and A4 size skew test pattern above is located here:

• Skew Test Pattern A4

• Skew Test Pattern Letter

Image Quality 08/2017 Revised BUS Update: 9 July 2018

IQ23 , IQ24 3-22 Xerox® VersaLink® B600 Family MFP
 Figure 1 Registration Check

The printable version of the letter and A4 size registration test pattern above is located here:

• Registration Test Pattern A4

• Registration Test Pattern Letter

08/2017 Image Quality

Xerox® VersaLink® B600 Family MFP 3-23 IQ24
Image Quality 08/2017 Revised BUS Update: 9 July 2018
IQ24 3-24 Xerox® VersaLink® B600 Family MFP
 4 Repairs - Adjustments
REP 1 UI Console Assembly REP 10.3 Option Feeder Size Switch Assembly............................................................. 4-47
REP 1.1 UI Console Assembly (Control Panel) (MFP) ................................................... 4-5 REP 10.4 LED harness Assembly Kit ............................................................................. 4-49
REP 1.2 UI Inner Cover (MFP) ....................................................................................... 4-6 REP 10.6 Feed Roller Assembly Kit (Optional Feeder) .................................................. 4-51
REP 1.3 UI Frame Cover (MFP) ..................................................................................... 4-6 REP 10.7 No Paper Actuator (Optional Feeder) ............................................................. 4-52
REP 1.4 UI Harness........................................................................................................ 4-7 REP 10.8 550 Option Cassette Assembly....................................................................... 4-53
REP 1.5 UI Access Door (MFP)...................................................................................... 4-8 REP 10.9 Cassette Separator Holder Assembly (Option Feeder) .................................. 4-54
REP 1.6 UI Console Assembly (SFP) ............................................................................. 4-9 REP 10.10 Tray Dust Cover............................................................................................ 4-54
REP 1.7 UI Inner Cover (SFP) ........................................................................................ 4-10 REP 10.11 Cassette Separator Roll Kit........................................................................... 4-55
REP 1.8 UI Harness (SFP) ............................................................................................. 4-11
REP 1.9 UI Access Door (SFP) ...................................................................................... 4-12
REP11 High Capacity Feeder (HCF)
REP 11.1 Right Side Cover............................................................................................. 4-57
REP 2 LPH REP 11.2 Left Front Corner, Shade Tray LED and PWB LED Cover ............................. 4-58
REP 2.1 LPH Mono Head Assembly............................................................................... 4-13 REP 11.3 Left Side Cover ............................................................................................... 4-59
REP 2.2 LPH MONO Guide ............................................................................................ 4-14 REP 11.4 Rear Cover...................................................................................................... 4-60
REP 2.3 Right LPH Holder.............................................................................................. 4-16 REP 11.5 Feeder Assembly ............................................................................................ 4-61
REP 2.4 Toner Guide...................................................................................................... 4-17 REP 11.6 harness Assembly LED................................................................................... 4-62
REP 2.5 LPH MONO FFC Guide .................................................................................... 4-18 REP 11.7 Optional Paper Feeder (OPF) PWB................................................................ 4-63
REP 11.8 Main Motor Assembly ..................................................................................... 4-64
REP 3 Drive REP 11.9 Main Motor Assembly P1 ................................................................................ 4-65
REP 3.1 Main Drive Assembly ........................................................................................ 4-21 REP 11.10 Rear Interlock Switch .................................................................................... 4-66
REP 3.2 MSI Drive assembly.......................................................................................... 4-24 REP 11.11 Feed and Separator Rollers.......................................................................... 4-68
REP 4 NOHAD REP 13 Bypass (MSI) Tray
REP 4.1 Main Fan........................................................................................................... 4-25 REP 13.1 Bypass Tray Frame Assembly ........................................................................ 4-71
REP 4.2 Sub Fan ............................................................................................................ 4-26 REP 13.2 Bypass Tray Feed Roller ................................................................................ 4-72
REP 4.3 Foot and Foot Assembly Kit.............................................................................. 4-27 REP 13.3 Bypass Tray No Paper Sensor ....................................................................... 4-73
REP 13.4 Bypass Tray Turn around 1 Roller Assembly Kit ............................................ 4-74
5 REP Dispenser
REP 13.5 Bypass Tray Turn Around 2 Roller Assembly Kit............................................ 4-75
REP 5.1 Dispenser/Environmental-MV Drive Assemblies .............................................. 4-29
REP 13.6 Main Bypass Tray (MSI) Assembly................................................................. 4-77
REP 5.2 Toner CRUM Connector Assembly .................................................................. 4-30
REP 13.7 Bypass Tray Separator Holder Assembly ....................................................... 4-78
REP 5.3 Dispenser/Environmental Motor Assembly ....................................................... 4-31
REP 13.8 Bypass Cover Assembly ................................................................................. 4-78
REP 6 Transfer
REP 14 Duplex
REP 6.1 Humidity and Temperature Sensor................................................................... 4-33
REP 14.1 Duplex Relay Cover ........................................................................................ 4-81
REP 7 Fuser
REP 15 Registration
REP 7.1 Fusing Assembly .............................................................................................. 4-35
REP 15.1 Option Registration Chute............................................................................... 4-83
REP 7.2 Nip Retract Shaft Assembly .............................................................................. 4-36
REP 15.2 Duplex Registration Roller Assembly Kit ........................................................ 4-86
REP 8 Xerographics REP 15.3 Registration Chute Feeder Assembly ............................................................. 4-87
REP 8.1 CRU Xerographic Developer Assembly............................................................ 4-39 REP 15.4 No Paper Actuator (Registration).................................................................... 4-89
REP 15.5 Registration Actuator ...................................................................................... 4-90
REP 9 Tray REP 15.6 Registration Sensor ........................................................................................ 4-91
REP 9.1 IOT 550 Feed Tray Assembly........................................................................... 4-41 REP 15.7 Feed Roll Assembly ........................................................................................ 4-91
REP 9.2 CST Separator Holder Assembly...................................................................... 4-42
REP 9.3 Tray Dust Cover................................................................................................ 4-43 REP 17 Exit
REP 17.1 Exit Chute Assembly....................................................................................... 4-93
REP 10 Optional 550-Sheet Feeder REP 17.2 Main Exit Drive Assembly (High Model).......................................................... 4-94
REP 10.1 550 Option Feeder Separation ....................................................................... 4-45 REP 17.3 Full Stack Sensor (High Model) ...................................................................... 4-95
REP 10.2 550 Optional Feeder Foot............................................................................... 4-46 REP 17.4 Full Stack Actuator.......................................................................................... 4-96

Revised BUS Update: 9 July 2018 08/2017 Repairs-Adjustments

Xerox® VersaLink® B600 Family MFP 4-1
REP 18 Electrical REP 19.7 Left Side Cover (MFP and MFP_Tall)............................................................. 4-160
REP 18.1 MCU PWB ...................................................................................................... 4-97 REP 19.8 Left Side IIT Cover (MFP) ............................................................................... 4-161
REP 18.2 ESS MCU FCC ............................................................................................... 4-99 REP 19.9 Second Bias Transfer Roller Assembly (MFP and MFP_Tall) ........................ 4-162
REP 18.3 ESS PWB ....................................................................................................... 4-101 REP 19.10 Left Front Cover (MFP and MFP_Tall).......................................................... 4-163
REP 18.4 FAX PWB........................................................................................................ 4-105 REP 19.11 Not used........................................................................................................ 4-164
REP 18.5 ICCR USB Harness Assembly........................................................................ 4-105 REP 19.12 Right Side Cover Assembly (MFP and MFP_Tall)........................................ 4-164
REP 18.6 Front USB Harness Assembly ........................................................................ 4-106 REP 19.13 Top Cover (MFP) .......................................................................................... 4-165
REP 18.7 LVPS PWB ..................................................................................................... 4-107 REP 19.14 Left Side Cover (MFP and MFP_Tall)........................................................... 4-166
REP 18.8 HVPS PWB..................................................................................................... 4-108 REP 19.15 Right Side Front Cover (SFP) ....................................................................... 4-168
REP 18.9 HVPS Toner Cover ......................................................................................... 4-110 REP 19.16 WIFI Cap (MFP and MFP_Tall) .................................................................... 4-169
REP 18.10 Second Bias Transfer Roll Housing Kit......................................................... 4-111 REP 19.17 ESS Window Assembly Kit (MFP and MFP_Tall)......................................... 4-169
REP 18.11 AC Fusing Harness....................................................................................... 4-111 REP 19.18 Rear Cover Assembly (MFP and MFP_Tall)................................................. 4-170
REP 18.12 Rear Interlock Harness Assembly ................................................................ 4-113 REP 19.19 Front Inner Cover (MFP-Tall)........................................................................ 4-171
REP 18.13 Side Interlock Harness Assembly ................................................................. 4-114 REP 19.20 Top Cover Assembly (SFP) .......................................................................... 4-172
REP 18.14 OPF-CF Harness Assembly ......................................................................... 4-115 REP 19.22 Second Bias Transfer Roller Assembly (SFP) .............................................. 4-173
REP 18.15 Size Switch Assembly................................................................................... 4-116 REP 19.24 WiFi Cap (SFP)............................................................................................. 4-173
REP 18.16 MCU PWB (MFP Tall)................................................................................... 4-117 REP 19.25 Rear Cover Assembly Kit (SFP) ................................................................... 4-174
REP 18.17 FCC MCU ESS (MFP Tall) ........................................................................... 4-119 REP 19.32 Left Side Front Cover (MFP-Tall).................................................................. 4-174
REP 18.18 ESS PWB (MFP Tall).................................................................................... 4-121 REP 19.33 Not Used ....................................................................................................... 4-175
REP 18.19 FAX PWB (MFP Tall).................................................................................... 4-125 REP 19.35 Top Cover (MFP-Tall) ................................................................................... 4-176
REP 18.20 ICCR USB Harness Assembly (MFP Tall) .................................................... 4-126 REP 19.43 Not Used ....................................................................................................... 4-177
REP 18.21 Front USB Harness Assembly (MFP Tall) .................................................... 4-127 REP 19.45 Right Side Front Cover (SFP) ....................................................................... 4-177
REP 18.22 LVPS PWB (MFP Tall).................................................................................. 4-128 REP 19.47 Left Side Front Cover (SFP) ......................................................................... 4-178
REP 18.23 HVPS Guide Assembly (MFP Tall) ............................................................... 4-129 REP 19.48 Toner Cover Assembly (SFP) ....................................................................... 4-179
REP 18.24 HVPS Toner Cover (MFP Tall) ..................................................................... 4-130 REP 19.49 Right Side Cover Assembly (SFP)................................................................ 4-180
REP 18.25 Second Bias Transfer Roller Kit (MFP Tall).................................................. 4-131 REP 19.50 Top Cover (SFP)........................................................................................... 4-181
REP 18.26 AC Fusing Harness (MFP Tall)..................................................................... 4-131 REP 19.51 Left Side Cover (SFP)................................................................................... 4-182
REP 18.27 Rear Interlock Harness Assembly (MFP Tall)............................................... 4-133 REP 19.54 WIFI Cap (SFP) ............................................................................................ 4-183
REP 18.28 Side Interlock Harness Assembly (MFP Tall) ............................................... 4-134 REP 19.55 ESS Window Assembly Kit (SFP)................................................................. 4-184
REP 18.29 OPF Harness Assembly (MFP Tall).............................................................. 4-135 REP 19.56 Rear Cover Assembly (MFP) ........................................................................ 4-184
REP 18.30 Size Switch Assembly (MFP Tall)................................................................. 4-136
REP 18.31 MCU PWB (SFP) .......................................................................................... 4-137
REP 20 Mailbox (MBX)
REP 18.32 ESS MCU FFC (SFP) ................................................................................... 4-139 REP 20.1 Cover LH C ..................................................................................................... 4-187
REP 20.2 Cover RH C and Cover Assembly Staple ....................................................... 4-188
REP 18.33 ESS PWB (SFP) ........................................................................................... 4-141
REP 20.3 Cover Top C.................................................................................................... 4-189
REP 18.34 Front USB Harness Assembly (SFP)............................................................ 4-144
REP 18.35 LVPS PWB (SFP) ......................................................................................... 4-145 REP 20.4 MBX PWB ....................................................................................................... 4-189
REP 20.5 LVPS PWB...................................................................................................... 4-190
REP 18.36 HVPS Guide Assembly (SFP) ...................................................................... 4-147
REP 20.6 Motor Assembly .............................................................................................. 4-191
REP 18.37 HVPS Toner Cover (SFP)............................................................................. 4-148
REP 18.38 Second Bias Transfer Roll Housing Kit (SFP) .............................................. 4-149 REP 20.7 Solenoid Assembly Gate................................................................................. 4-192
REP 20.8 Tray Assembly ................................................................................................ 4-193
REP 18.39 AC Fusing Harness Assembly (SFP)............................................................ 4-149
REP 20.9 Tray assembly Bottom .................................................................................... 4-196
REP 18.40 Rear-CF Interlock Harness Assembly (SFP) ................................................ 4-151
REP 18.41 Side-CF Interlock Harness Assembly (SFP)................................................. 4-152 REP 20.10 Bin Assembly Gate Solenoid ........................................................................ 4-197
REP 18.42 OPF-CF Harness Assembly (SFP) ............................................................... 4-153 REP 21 Finisher
REP 18.43 Size Switch Assembly (SFP) ........................................................................ 4-154 REP 21.1 Cover LH C ..................................................................................................... 4-199
REP 19 Covers REP 21.2 Cover RH C..................................................................................................... 4-200
REP 21.3 Cover Top C.................................................................................................... 4-201
REP 19.1 Front Cover Assembly (MFP and MFP_Tall).................................................. 4-157
REP 21.4 PWB GPF A4 Finisher .................................................................................... 4-202
REP 19.2 Right Front Cover (MFP and MFP_Tall) ......................................................... 4-158
REP 19.3 Not used ......................................................................................................... 4-158 REP 21.5 LVPS............................................................................................................... 4-203
REP 21.6 Motor Assembly .............................................................................................. 4-204
REP 19.4 Not used ......................................................................................................... 4-159
REP 21.7 Solenoid Assembly Gate................................................................................. 4-205
REP 19.5 Not used ......................................................................................................... 4-159
REP 19.6 Not used ......................................................................................................... 4-160 REP 21.8 Cover Lower C ................................................................................................ 4-206

Repairs-Adjustments 08/2017 Revised BUS Update: 9 July 2018

4-2 Xerox® VersaLink® B600 Family MFP
REP 21.9 Motor Assembly Stepping............................................................................... 4-206
REP 21.10 Stapler Assembly.......................................................................................... 4-208
REP 21.11 Base Tray Assembly ..................................................................................... 4-209

REP 50 DADF / IIT / Scanner

REP 50.1 DADF Assembly (MFP Std. and MFP Tall)..................................................... 4-211
REP 50.2 IIT Assembly ................................................................................................... 4-214
REP 50.3 Left and Right Counterbalance Assemblies (Hinges) (MFP Std. and MFP Tall) 4-218
REP 50.4 Platen Cushion Assembly (MFP Std. and MFP Tall) ...................................... 4-218
REP 50.5 Left IIT Cover (MFP Std. and MFP Tall) ......................................................... 4-219
REP 50.6 Left IIT Cap (MFP Std. and MFP Tall) ............................................................ 4-220
REP 50.7 DADF Actuator (MFP Std. and MFP Tall)....................................................... 4-221
REP 50.8 IIT Front Cover (MFP Std. and MFP Tall)....................................................... 4-221
REP 50.9 DADF Feed Roll Kit ........................................................................................ 4-222

Adjustments
ADJ 1 Cleaning the LPH ................................................................................................. 4-223
ADJ 2 Cleaning the Scanner........................................................................................... 4-226

Revised BUS Update: 9 July 2018 08/2017 Repairs-Adjustments

Xerox® VersaLink® B600 Family MFP 4-3
Repairs-Adjustments 08/2017 Revised BUS Update: 9 July 2018
4-4 Xerox® VersaLink® B600 Family MFP
REP 1.1 UI Console Assembly (Control Panel) (MFP)
Parts List on PL 1.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Verify the software version, if possible, before and after replacement of the UI and update
the software, GP 9, if needed.
2. Remove the UI console assembly, Figure 1:
a. Remove the UI access door (2) from the console, REP 1.5.
b. Release the UI and the speaker harness (3) from the UI console assembly.
c. Remove four screws (4) attaching the UI console assembly (5) to the UI frame
assembly.
d. Remove the UI console assembly (5) from the UI frame assembly.

Figure 1 UI console assembly

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-5 REP 1.1
REP 1.2 UI Inner Cover (MFP) REP 1.3 UI Frame Cover (MFP)
Parts List on PL 1.1 Parts List on PL 1.1
Removal Removal
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41. NOTE: For additional information about screws and fasteners, refer GP 41.

1. Remove the left side IIT cover, REP 50.5. 1. Remove the IU inner cover, REP 1.2.
2. Release two hooks, and remove the UI inner cover, Figure 1. 2. Release four push ties (1) attaching the harnesses, Figure 1.

Figure 1 Release push ties

Figure 1 UI Inner cover

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 1.2, REP 1.3 4-6 Xerox B600/605/610/615 Printer
3. Remove three screws (2), then remove the UI frame inner cover (3), PL 1.1 Item 3. REP 1.4 UI Harness
Parts List on PL 1.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Remove the UI frame cover, REP 1.3.

2. Remove the UI harness, Figure 1:
a. Disconnect the UI connector (1).
b. Release four push ties (2) attaching the UI and speaker harnesses to the top cover.
c. Release three push ties (3) attaching the UI and speaker harnesses, then remove
the UI harness.

Figure 2 UI frame cover screws

Replacement
CAUTION
Avoid damaging harnesses during replacement. When attaching the UI console assembly to
the UI frame assembly, be sure to feed the harnesses completely back through the frame
before attaching the console to the frame.
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-7 REP 1.3, REP 1.4
 REP 1.5 UI Access Door (MFP)
Parts List on PL 1.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Insert a flat blade screwdriver (1) at the side of the UI access door (2) to slightly open the
UI access door, then remove the UI access door (3).

Figure 1 UI harness

Replacement
CAUTION
Avoid damaging harnesses during replacement. When attaching the UI console assembly to
the UI frame assembly, be sure to feed the harnesses completely back through the frame
before attaching the console to the frame.
Avoid damaging wires during replacement. When replacing wire harnesses, use factory- Figure 1 UI access door
installed routes.
The replacement is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 1.4, REP 1.5 4-8 Xerox B600/605/610/615 Printer
Replacement REP 1.6 UI Console Assembly (SFP)
The replacement is the reverse of the removal procedure. Parts List on PL 1.2
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Remove the UI inner cover, REP 1.7.

2. Remove the UI access door, REP 1.9.
3. Disconnect the UI and speaker harnesses (1).
4. Remove two screws (2), then lift the UI console in the direction of the arrow (3) to remove.

Figure 1 Remove the UI Console Assembly (SFP)

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-9 REP 1.5, REP 1.6
Replacement REP 1.7 UI Inner Cover (SFP)
The replacement is the reverse of the removal procedure. Parts List on PL 1.2
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Remove the left IIT cover, REP 50.6.

2. Release two hooks (1) then remove the UI inner cover (2).

Figure 1 Remove the UI inner cover

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 1.6, REP 1.7 4-10 Xerox B600/605/610/615 Printer
REP 1.8 UI Harness (SFP)
Parts List on PL 1.2
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Remove the left side cover, REP 19.51.

2. Disconnect the UI harness (1) from the ESS PWB P/J1352, release the harness tab (2),
then remove the UI harness.

Figure 1 Remove the UI harness assembly (SFP)

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-11 REP 1.8
REP 1.9 UI Access Door (SFP) Replacement
Parts List on PL 1.2 1. Align the access door with the opening and press the access door to lock closed.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Insert a flat blade screwdriver (1) at the side of the UI access door (2), then remove the UI
access door (3).

Figure 1 Remove the UI access door

Repairs-Adjustments 08/2017
REP 1.9 4-12 Xerox B600/605/610/615 Printer
REP 2.1 LPH Mono Head Assembly
Parts List on PL 2.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the front cover assembly, REP 19.1.
2. Remove the CRU Xerographic Developer Assembly, REP 8.1.
CAUTION
Protect the drum from deterioration. When performing the following step, cover the drum with
paper or similar material to prevent exposure to direct sunlight or room light.
Avoid damaging the LED strip on the LPH head assembly. Handle the LPH head assembly
carefully.
3. Remove the LPH cover, Figure 1:
a. Remove the XERO CRU Developer Assembly, REP 8.1
b. Release the three hooks (1).
c. Remove the LPH cover (2).

Figure 1 LPH cover removal

4. Remove the LPH MONO print head, Figure 2:

a. Remove three screws (2).
CAUTION
Raise the FFC lock lever as shown in the inset of Figure 2. Do not force to high or the
lever will be damaged.
b. Release the LPH FFC cable from the FFC lock (3).
c. Remove the LPH MONO print head (4).

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-13 REP 2.1
 REP 2.2 LPH MONO Guide
Parts List on PL 2.1 Item 2
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the Right LPH Holder, REP 2.3.
2. Remove the LPH FFC cable, Figure 1:
a. Release the two hooks (1), then remove the LPH ESD cover (2).
b. Release the LPH FCC cable (3) from the harness guide of the HVPS cover (4).
CAUTION
In the next step, check that the reinforcing plate does not get caught in hole A or it could
damage the FFC cable during the removal.
c. Pull the LPH FFC (3) cable through hole (A), then remove the LPH FFC cable (3).

Figure 2 LPH MONO print head removal

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 2.1, REP 2.2 4-14 Xerox B600/605/610/615 Printer
 Replacement
Form the FFC cable, along the fold line as shown in Figure 2.

The replacement is the reverse of the removal procedure.

Figure 2 FFC cable installation

Figure 1 LPH FFC cable removal

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-15 REP 2.2
REP 2.3 Right LPH Holder 2. While working the LPH FFC cable through hole A, remove the right LPH holder, Figure 2.

Parts List on PL 2.1

Initial Actions
Remove the Toner Guide, REP 2.4.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove two LPH ferrite cores, Figure 1.

Figure 2 LPH FCC holder removal

Replacement
The replacement is the reverse of the removal procedure.

Figure 1 Right LPH holder removal

Repairs-Adjustments 08/2017
REP 2.3 4-16 Xerox B600/605/610/615 Printer
REP 2.4 Toner Guide
Parts List on PL 2.1
Initial Actions
Remove the XERO CRU Developer assembly, REP 8.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the toner guide, Figure 1:
a. Remove four screws (1).
b. Remove the toner guide (2).

Figure 1 Toner guide removal

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-17 REP 2.4
REP 2.5 LPH MONO FFC Guide
Parts List on PL 2.1
Initial Actions
Remove the Left Side Cover, REP TBD

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the lower ESS plate and HDD bracket, Figure 1:
a. Remove two screws (1), then the lower ESS plate (2).
b. Remove two screws (3), then the HDD bracket (4).

Figure 1 ESS plate and HDD bracket removal

Repairs-Adjustments 08/2017
REP 2.5 4-18 Xerox B600/605/610/615 Printer
2. Remove the LPH MONO FFC guide, Figure 2: Replacement
CAUTION 1. Insert the FFC cable through the core and then bend the knob portion about 90 degrees,
Raise the lock lever only as shown. Do not force to high or the lever will be damaged. Figure 3.
a. Disconnect the connector, P/J1363 (1) of the LPH FFC cable (2).
b. Remove two LPH ferrite cores (2) from the LPH FCC cable (2).
c. Release the lock lever (3) as shown.
d. Remove the LPH MONO FFC guide (4).

Figure 3 FFC cable installation

2. Place the reinforcing sheet, blue, at the insertion opening of the connector and insert it
into the connector, Figure 4.

Figure 4 FFC cable installation

Figure 2 LPH FCC MONO guide removal

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-19 REP 2.5
3. Push the FFC cable into the connector until a clicking sound is heard, Figure 5.

Figure 5 FFC cable in home position

4. Check the final FFC cable installation, Figure 6.

Figure 6 FFC cable installation

Repairs-Adjustments 08/2017
REP 2.5 4-20 Xerox B600/605/610/615 Printer
REP 3.1 Main Drive Assembly
Parts List on PL 3.1
Initial Actions
Remove the Fusing Assembly REP 7.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
To avoid potentially serious problems, follow the procedure shown below and use caution
when removing and handling this part. Do not disassemble this part. If replacing, use genuine
Xerox parts.

NOTE: The motors have tab releases only on them.

1. Remove the following harness assemblies from the main duct fan and MCU guide har-
ness, Figure 1:
• MCU-HVPS-MV harness assembly.
• Turn around clutch/humidity-MV harness assembly.
• Sub fan-MV harness assembly.

Figure 1 Harness assembly 1 removal

2. Release the following harness assemblies from the main fan duct and MCU guide har-
ness, Figure 2:
• DC-MV fusing harness assembly.
• 110V fusing harness assembly.
• Registration-MV harness assembly.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-21 REP 3.1
 Figure 3 Main duct fan and MCU guide harness

4. Disconnect connectors P/J571, P/J572, Figure 4.

5. Perform the items that follow, Figure 4:
• Release the hooks.
Figure 2 Harness assembly 3 removal • Remove one screw (SM18).
• Remove the main duct fan and MCU guide harness.
3. Remove the following harness assemblies from the main fan duct, Figure 3: 6. Remove in the direction shown, Figure 4.
• Optional feeder-MV harness assembly.
• Size switch harness assembly.
• MSI-MV harness assembly.
• LED harness assembly.

Repairs-Adjustments 08/2017
REP 3.1 4-22 Xerox® VersaLink® B600 Family MFP
 9-2 Remove the rear interlock guide harness assembly from the main drive assem-
bly.

Figure 4 Harness assembly 2 removal

7. Remove the items that follow, Figure 5: Figure 5 Rear interlock guide harness assembly removal
• Four screws (ST18).
• MCU plate. Replacement
CAUTION CAUTION
Do not damage the laser print head and cable. Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
8. Remove the items that follow, Figure 5: installed routes.
8-1 Seven screws (SM18). The replacement is the reverse of the removal procedure.
8-2 Main drive assembly with the rear interlock guide harness assembly.
9. Perform the items that follow, Figure 5:
9-1 Release the hook.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-23 REP 3.1
REP 3.2 MSI Drive assembly
Parts List on PL 3.1
Initial Actions
Remove the Main Drive Assembly REP 3.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
To avoid potentially serious problems, follow the procedure shown below and use caution
when removing and handling this part. Do not disassemble this part. If replacing, use genuine
Xerox parts.
1. Disconnect connector P/J146, Figure 1.
2. Release the MSI drive assembly harness from the harness guide, Figure 1.
3. Remove the items that follow, Figure 1:
3.1 Four screws.
3.2 MSI drive assembly

Figure 1 MSI drive assembly

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 3.2 4-24 Xerox® VersaLink® B600 Family MFP
REP 4.1 Main Fan
Parts List on PL 4.1
Initial Actions
Remove the left side cover; REP 19.14.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
To avoid potentially serious problems, follow the procedure shown below and use caution
when removing and handling this part. Do not disassemble this part. If replacing, use genuine
Xerox parts.
1. Disconnect connector, P/J289, Figure 1.
2. Release the two hooks attaching the main fan to the main fan duct and remove the main
fan, Figure 1.

Figure 1 Remove the main fan

Replacement
NOTE: Note the orientation of the main fan, install it so that the label side faces inward.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-25 REP 4.1
REP 4.2 Sub Fan Replacement
Parts List on PL 4.1 NOTE: Note the orientation of the main fan, install it so that the label side faces inward.
Initial Actions
Remove the right side cover; REP 19.2.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
To avoid potentially serious problems, follow the procedure shown below and use caution
when removing and handling this part. Do not disassemble this part. If replacing, use genuine
Xerox parts.
1. Disconnect connector, P/J294, Figure 1.
2. Release the two hooks attaching the main fan to the main fan duct and remove the main
fan, Figure 1.

Figure 1 Remove the sub fan

Repairs-Adjustments 08/2017
REP 4.2 4-26 Xerox B600/605/610/615 Printer
REP 4.3 Foot and Foot Assembly Kit
Parts List on PL 4.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
To prevent the printer from falling off the workbench in the following steps, position the printer
to overhang the edge of the workbench as little as possible.
1. Position the front of the printer to overhang the edge of the workbench.
2. Install the new front two feet, Figure 1.

Figure 1 Install new front bottom feet

3. Position the back of the printer to overhang the edge of the workbench.
4. Install a new rear bottom foot, Figure 2.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-27 REP 4.3
 Figure 2 Install new rear bottom foot

Repairs-Adjustments 08/2017
REP 4.3 4-28 Xerox B600/605/610/615 Printer
REP 5.1 Dispenser/Environmental-MV Drive Assemblies
Parts List on PL 5.1
Initial Actions
Remove the fusing assembly REP 7.1

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Disconnect connector P/J171, Figure 1.
2. Release the dispenser/en vir omental-MV and CRUM-MV harness assemblies, Figure 1.
3. Remove the items that follow, Figure 1:
3-1 One (ST20) and three (SM3) screws.
3-2 Top MONO frame.

Figure 1 Top MONO frame

4. Perform the items that follow, Figure 2:

4-1 Remove three screws (ST20).
4-2 Release the hook.
4-3 Remove the dispenser/en vir omental drive assembly.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-29 REP 5.1
 REP 5.2 Toner CRUM Connector Assembly
Parts List on PL 5.1
Initial Actions
Remove one of the items that follow:

• Top cover assembly/right IIT inner cover/left IIT inner cover, REP 19.13, REP 19.8 (MFP)
• Top cover assembly, REP 19.35 (MFP-tall) and REP 19.50 (SFP)
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Release the CRUM-MV harness assembly from the harness guide, Figure 1.
2. Release the hook to release toner CRUM connector assembly, Figure 1.
3. Perform the items that follow, Figure 1:
3-1 Release the CRUM-MV harness assembly from the CRUM toner connector
assembly.
3-2 Disconnect connector P/J116.

Figure 2 Dispenser/environmental drive assembly

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 5.1, REP 5.2 4-30 Xerox B600/605/610/615 Printer
 REP 5.3 Dispenser/Environmental Motor Assembly
Parts List on PL 5.1
Initial Actions
Remove one of the items that follow:

• Top cover assembly/right IIT inner cover/left IIT inner cover, REP 19.13, REP 19.8 (MFP)
• Top cover assembly, REP 19.35 (MFP-tall) and REP 19.50 (SFP)
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Disconnect connector P/J122, Figure 1.
2. Remove one screw (ST20), Figure 1.
3. Perform the items that follow, Figure 1:
3-1 Rotate the dispenser/environmental motor.
3-2 Remove the environmental motor.

Figure 1 Toner CRUM assembly

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-31 REP 5.2, REP 5.3
 Figure 1 Dispenser/environmental motor

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 5.3 4-32 Xerox B600/605/610/615 Printer
REP 6.1 Humidity and Temperature Sensor
Parts List on PL 6.1
Initial Actions
Remove the duplex registration roller kit REP 15.2.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Disconnect connector P/J145, Figure 1.
2. Remove one screw (ST20) and the humidity and temperature sensor, Figure 1.

Figure 1 Humidity and temperature sensor

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-33 REP 6.1
Repairs-Adjustments 08/2017
REP 6.1 4-34 Xerox® VersaLink® B600 Family MFP
REP 7.1 Fusing Assembly Replacement
Parts List on PL 7.1 The replacement is the reverse of the removal procedure.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
WARNING
Do not touch the fuser while it is hot.

1. Open the rear cover assembly, REP 19.18, MFP, MFP tall REP 19.25, SFP.
2. Remove the items that follow, Figure 1:
2-1 Lift up the tabs.
2-2 Left the fusing assembly out of the frame as shown.

Figure 1 Fuser Assembly

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-35 REP 7.1
REP 7.2 Nip Retract Shaft Assembly
Parts List on PL 7.1
Initial Actions
Remove the exit chute assembly, REP 17.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the items that follow, Figure 1.
1-1 One screw (ST18).

NOTE: In the next step, do not loose the bearing.

1-2 Retract nip bracket with the bearing.

Figure 1 Retract nip bracket

2. Remove the retract damper shaft, Figure 2.

3. Perform the items that follow, Figure 2.
3-1 Release the levers.
3-2 Remove the retraction shaft.
4. Remove the shaft retraction gear, Figure 2.

Figure 2 Retraction shaft and gear

Repairs-Adjustments 08/2017
REP 7.2 4-36 Xerox B600/605/610/615 Printer
Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-37 REP 7.2
Repairs-Adjustments 08/2017
REP 7.2 4-38 Xerox B600/605/610/615 Printer
REP 8.1 CRU Xerographic Developer Assembly
Parts List on PL 8.1
Initial Actions
Remove the MSI main tray assembly, REP 13.6

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Open the front cover assembly, Figure 1.
2. Remove the toner cartridge, Figure 1.

Figure 2 Remove the CRU xerographic developer assembly

Replacement
The replacement is the reverse of the removal procedure.

Figure 1 Remove toner cartridge

3. Perform the items that follow, Figure 2.

3-1 Grasp the handle of the CRU xerographic developer assembly.
3-2 Pull the CRU xerographic developer assembly out of the printer.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-39 REP 8.1
Repairs-Adjustments 08/2017
REP 8.1 4-40 Xerox B600/605/610/615 Printer
REP 9.1 IOT 550 Feed Tray Assembly Replacement
Parts List on PL 9.1 NOTE: If this is a new feed tray, be sure the energy star label is installed on the tray.
Removal The replacement is the reverse of the removal procedure.
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
To avoid potentially serious problems, follow the procedure shown below and use caution
when removing and handling this part. Do not disassemble this part. If replacing, use genuine
Xerox parts.
1. Remove the feed tray assembly from the printer, Figure 1.

Figure 1 Feed tray assembly removal

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-41 REP 9.1
REP 9.2 CST Separator Holder Assembly
Parts List on PL 9.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the 550 feed tray assembly, REP 9.1.
2. Perform the items that follow, Figure 1:
2-1 Release the hook.
2-2 Turn up and remove the CST separator holder assembly.

Figure 2 Remove the CST separator holder

Replacement
The replacement is the reverse of the removal procedure.

Figure 1 Remove the CST separator holder.

3. Remove the CST separator holder assembly, Figure 2.

Repairs-Adjustments 08/2017
REP 9.2 4-42 Xerox B600/605/610/615 Printer
REP 9.3 Tray Dust Cover
Parts List on PL 9.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Pull out the 550 cassette assembly, Figure 1.
2. Release the latches that hold the legal paper tray dust cover to the cassette, and remove
the cover, Figure 1.

Figure 1 Remove the legal paper tray dust cover

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-43 REP 9.3
Repairs-Adjustments 08/2017
REP 9.3 4-44 Xerox B600/605/610/615 Printer
REP 10.1 550 Option Feeder Separation
Parts List on PL 10.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Slide the lever and release the two hooks attaching the 550 option feeder assembly, Fig-
ure 1.
WARNING
Do not attempt to remove or lift the following component with less than 2 people. The
component is very heavy and requires at least 2 people to lift or remove it. Any attempt
to remove or lift the component with less than 2 people could result in serious personal
injury.
2. Hold the recessed areas on both sides and raise the printer to separate it from the 550
option feeder assembly, Figure 1. Refer to GP 7 for machine configurations.

Figure 1 Remove the 550 option feeder assembly

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-45 REP 10.1
REP 10.2 550 Optional Feeder Foot
Parts List on PL 10.1
Initial Action
Do the removals that follow:

• Optional 550 feeder, REP 10.1.

• Optional 550 cassette, REP 10.8.
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Hold the 550 option feeder assembly in areas A and B, then turn over the feeder, Figure 1.

Figure 1 Locations to hold the 550 option feeder

2. Remove the items that follow, Figure 2:

2-1 Four screws (SM3).
2-2 Four feet.

Figure 2 Remove the 550 option feeder feet

Replacement
The replacement if the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 10.2 4-46 Xerox B600/605/610/615 Printer
REP 10.3 Option Feeder Size Switch Assembly
Parts List on PL 10.1
Initial Actions
Remove the 550 option feeder assembly from the printer, REP 10.1

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
In the following step, avoid tearing off the LED harness assembly by gently pulling off the
option feeder left front cover.
1. Perform the items that follow, Figure 1:
1-1 Press the hook to release the left front optional feed cover.
1-2 Remove the left front optional feed cover.
2. Disconnect connector P/J814 from the left front cover, Figure 1.
3. Perform the items that follow, Figure 1:
3-1 Release the hook.
3-2 Remove the LED shade tree PWB.

Figure 1 Remove the 550 option feeder left front cover

4. Remove one screw (SM18) and the size switch assembly, Figure 2.
5. Perform the items that follow, Figure 2:
5-1 Release two bosses.
5-2 Release two hooks.
5-3 Release two bosses.
5-4 Remove the optional 550 feeder left side cover.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-47 REP 10.3
6. Disconnect connector P/J814, Figure 2. Replacement
7. Remove one screw and the size switch assembly, Figure 2.
NOTE: Before installing the option feeder left side cover, set the option feeder lock assembly to
the lock position, Figure 3.

Figure 3 Place the option feeder lock into locked position

Figure 2 Remove left side cover and size switch assembly

Repairs-Adjustments 08/2017
REP 10.3 4-48 Xerox B600/605/610/615 Printer
REP 10.4 LED harness Assembly Kit
Parts List on PL 3.1 Item 5.
Initial Actions
1. Remove the MSI drive assembly, REP 3.2.
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
In the following step, avoid tearing off the LED harness assembly by gently pulling off the
option feeder left front cover.
1. Perform the items that follow, Figure 1:
1-1 Push the hook
1-2 Remove the left optional front cover.
2. Disconnect connector P/J814 from the left front cover.
3. Perform the items that follow, Figure 1.
3-1 Release the hook.
3-2 Remove the shade tray cover and tray LED assembly.

Figure 1 Remove the 550 option feeder left front cover

4. Remove one screw (SM18) from the 550 option feeder left side cover.
5. Perform the items that follow, Figure 2:
5-1 Release two bosses at the rear side.
5-2 Release two hooks at the bottom
5-3 Release two bosses at the front side and the left side optional 550 feeder cover.
6. Perform the items that follow, Figure 2:

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-49 REP 10.4
 6-1 Disconnect connector P/J813. Replacement
6-2 Remove two ties and the LED harness assembly. CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

NOTE: Before installing the option feeder left side cover, set the option feeder lock assembly to
the lock position as shown in Figure 3.

Figure 3 Place the option feeder lock into locked position

Figure 2 Remove the LED harness Assembly

Repairs-Adjustments 08/2017
REP 10.4 4-50 Xerox B600/605/610/615 Printer
REP 10.6 Feed Roller Assembly Kit (Optional Feeder)
Parts List on PL 10.2
Prerequisites:
Remove the optional 550 feeder assembly from the printer, REP 10.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Hold positions A and B and turn the optional 550 feeder upside down, Figure 1.

Figure 1 holding positions

2. Perform the items that follow, Figure 2:

2-1 Release the hook. Figure 2 Remove the feed roll assembly
2-2 Remove the upper feed chute.
3. Perform the items that follow, Figure 2: Replacement
3-1 Release the hooks. The replacement is the reverse of the removal procedure.
3-2 Remove the feed roll assembly.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-51 REP 10.6
REP 10.7 No Paper Actuator (Optional Feeder)
Parts List on PL 10.2
Initial Action
Remove the optional feeder assembly REP 10.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Hold the 550 option feeder assembly using positions A and B, then turn the feeder up side
down, Figure 1.

Figure 2 Release the no paper actuator

3. Remove the no paper actuator, Figure 3.

Figure 1 Locations to hold the 550 option feeder

2. Perform the items that follow, Figure 2:

2.1 Release position A.
2.2 Rotate in the direction of the arrow

Figure 3 Remove the no paper actuator

Repairs-Adjustments 08/2017
REP 10.7 4-52 Xerox B600/605/610/615 Printer
Replacement REP 10.8 550 Option Cassette Assembly
When replacing the no paper actuator, make sure to snap portion A shown in Figure 2 back Parts List on PL 10.3
into its original position.
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the 550 option cassette assembly from the 550 option feeder assembly, Figure 1.

Figure 1 Remove the 550 option cassette assembly

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-53 REP 10.7, REP 10.8
REP 10.9 Cassette Separator Holder Assembly (Option REP 10.10 Tray Dust Cover
Feeder) Parts List on PL 10.3
Parts List on PL 10.3 Removal
Removal WARNING
WARNING Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury.
death or injury. Moving parts can cause injury. 1. Remove the 550 option cassette assembly, REP 10.8.
1. Remove the 550 option cassette assembly, REP 10.8. 2. Remove the legal paper tray cover, Figure 1.
2. Release the hook on the holder, Figure 1.
3. Perform the items that follow, Figure 1:
3-1 Rotate the cassette separator holder assembly.
3-2 Remove the cassette separator holder assembly.

Figure 1 Remove the legal paper tray cover

Replacement
The replacement is the reverse of the removal procedure.

Figure 1 Remove the cassette separator holder assembly

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 10.9, REP 10.10 4-54 Xerox B600/605/610/615 Printer
REP 10.11 Cassette Separator Roll Kit
Parts List on PL 10.3
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the 550 option cassette assembly, REP 10.8.
2. Release the hook on the holder, Figure 1.
3. Perform the items that follow, Figure 1:
3-1 Rotate the cassette separator holder assembly.
3-2 Remove the cassette separator holder assembly.

Figure 1 Remove the cassette separator holder assembly

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-55 REP 10.11
Repairs-Adjustments 08/2017
REP 10.11 4-56 Xerox B600/605/610/615 Printer
REP 11.1 Right Side Cover Replacement
Parts List on PL 11.1 The replacement is the reverse of the removal procedure.

Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Open the HCF tray.

2. Remove two screws SM18, Figure 1.
3. Perform the steps that follow, Figure 1:
3-1. Release two hooks.
3-2. Remove the right side cover.

Figure 1 Right side cover

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-57 REP 11.1
REP 11.2 Left Front Corner, Shade Tray LED and PWB LED
Cover
Parts List on PL 11.1
Removal

WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to GP 41.

1. Open the HCF Tray.

CAUTION
In Step 2, do not damage the Shade Tray Cover LED and PWB as they are still attached to the
left front corner.
2. Perform the steps that follow:
2-1. Release two hooks, Figure 1.
2-2. Remove the cover front L.
3. Perform the steps that follow, Figure 1:
3-1. Disconnect connector P/J814.
3-2. Release the hook.
3-3. Remove the shade tray LED and PWB.

Figure 1 Left front cover, shade tray LED and PWB

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 11.2 4-58 Xerox B600/605/610/615 Printer
REP 11.3 Left Side Cover
Parts List on PL 11.2
Prerequisites:
Remove the left front cover REP 11.2.

Removal

WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to GP 41.

1. Remove two screw SM18. Figure 1:

2. Perform the steps that follow:
2-1. Release two hooks.
2-2. Remove the left side cover.

Figure 1 Left side cover

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-59 REP 11.3
REP 11.4 Rear Cover Replacement
Parts List on PL 11.3 The replacement is the reverse of the removal procedure.

Removal

WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to GP 41.

1. Remove the left front corner, shade tray LED, PWB LED cover, REP 11.2.
2. Remove left side cover, REP 11.3.
3. Remove the right side cover, REP 11.1.
4. Remove the rear cover, Figure 1.

Figure 1 Rear cover

Repairs-Adjustments 08/2017
REP 11.4 4-60 Xerox B600/605/610/615 Printer
REP 11.5 Feeder Assembly
Parts List on PL 11.1
Removal

WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to GP 41.

1. Remove the left front corner, shade tray LED, PWB LED cover,REP 11.2.
2. Remove left side cover, REP 11.3.
3. Remove the right side cover, REP 11.1.
4. Remove the rear cover, REP 11.4.
5. Remove the spring from the guide harness, Figure 1.

NOTE: Be careful not to loose the spring.

6. Disconnect the following Connectors, Figure 1:

P/J805
P/J808
P/J822
7. Release the harness from the guide harness, Figure 1.
CAUTION
If the screw and ground plate in the next step is not removed, the ground plate could be dam-
aged when the feeder is removed.

8. Remove one screw and the ground plate on the feeder, Figure 1.

9. Perform the steps that follow, Figure 1:

9-1. Remove five screws, ST20. Figure 1 Feeder removal
9-2. Remove the feeder and harness assembly.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-61 REP 11.5
Replacement REP 11.6 harness Assembly LED
1. The replacement is the reverse of the removal procedure. Parts List on PL 11.1
2. Be sure to insert the harness assembly through the holes in the frame, Figure 2.
Removal

WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to GP 41.

1. Remove the left front corner, shade tray LED, PWB LED cover, REP 11.2.
2. Remove left side cover, REP 11.3.
3. Disconnect connector, P/J813, Figure 1.
4. Perform the steps that follow, Figure 1:
4-1. Release the harness from the two push-tie connectors.
4-2. Remove the harness assembly.

Figure 2 Holes in frame

Repairs-Adjustments 08/2017
REP 11.5, REP 11.6 4-62 Xerox B600/605/610/615 Printer
 REP 11.7 Optional Paper Feeder (OPF) PWB
Parts List on PL 11.2 Item 3
Removal

WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to GP 41.

1. Remove the left front corner, shade tray LED cover, PWB LED, REP 11.2.
2. Remove left side cover, REP 11.3.
3. Disconnect all the connectors from the OPF PWB, Figure 1.
4. Perform the steps that follow, Figure 1:
4-1. Remove four screws, SM 18.
4-2. Remove the OPF PWB.

Figure 1 harness assembly

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-63 REP 11.6, REP 11.7
 REP 11.8 Main Motor Assembly
Parts List on PL 11.2 Item 4
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to GP 41.

1. Remove the left front corner, shade tray LED, PWB LED cover, REP 11.2.
2. Remove left side cover, REP 11.3.
3. Remove the spring from the guide harness, Figure 1.
4. Disconnect the following connectors, Figure 1:
P/J803
P/J804
P/J805
P/J808
P/J822
5. Release the harness, Figure 1:
6. Perform the steps that follow, Figure 1:
6-1. Remove one screw, SM18.
6-2. Release two hooks to release the guide harness.
7. Perform the steps that follow, Figure 1:
7-1. Remove three screws.
7-2. Remove the main motor assembly.

Figure 1 OPF PWB

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 11.7, REP 11.8 4-64 Xerox B600/605/610/615 Printer
 REP 11.9 Main Motor Assembly P1
Parts List on PL 11.2 Item 4
Removal

WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to GP 41.

1. Remove the left front corner, shade tray LED, PWB LED cover, REP 11.2.
2. Remove left side cover, REP 11.3.
3. Remove the right side cover, REP 11.1.
4. Remove the rear cover, REP 11.4.
5. Disconnect P/J821, Figure 1.
6. Perform the steps that follow, Figure 1:
6-1. Remove three screws, SM18.
6-2. Remove the main motor assembly P1.
Figure 1 Main motor assembly

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-65 REP 11.8, REP 11.9
 REP 11.10 Rear Interlock Switch
Parts List on PL 11.3 Item 4
Removal

WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to GP 41.

1. Remove the left front corner, shade tray LED, PWB LED cover, REP 11.2.
2. Remove left side cover, REP 11.3.
3. Remove the right side cover, REP 11.1.
4. Remove the rear cover, REP 11.4.
5. Disconnect P/J824, Figure 1.
6. Perform the steps that follow, Figure 1:
6-1. Release one clamp.
6-2. Release four clamps.
6-3. Remove the harness.

Figure 1 Main motor assembly P1

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 11.9, REP 11.10 4-66 Xerox B600/605/610/615 Printer
 Figure 2 Rear interlock switch removal

Replacement
The replacement is the reverse of the removal procedure.

Figure 1 Rear interlock harness

7. Remove one screw, ST20, Figure 2.

8. Perform the steps that follow, Figure 2:
8-1. Move the rear interlock switch in the direction shown to release three hooks.
8-2. Remove the rear interlock switch.
8-3. Disconnect the harness from the rear interlock switch.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-67 REP 11.10
REP 11.11 Feed and Separator Rollers
Parts List on PL 11.4 Item 2
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to GP 41.

1. Pull the HCF feeder drawer out until it stops.

2. Push in the spring-loaded hatch one on each side, to remove the HCF feeder drawer, Fig-
ure 1.

Figure 1 Releasing the feeder drawer

Repairs-Adjustments 08/2017
REP 11.11 4-68 Xerox B600/605/610/615 Printer
3. Pull and lift the HCF feeder drawer off the slide-rails to remove the HCF feeder drawer.
4. Perform the items that follow, Figure 2:
4-1 Rotate the lever.
4-2 Remove the feed and separation lever.

Figure 2 Remove feed and separation lever

Replacement
1. Push both slide rails all the way into the cabinet, Figure 3.
2. Align the side rails, on the rear of the HCF feeder drawer, with the slide rails in the cabinet. Figure 3 Installing the HCF feeder drawer
3. Push the HCF feeder drawer into place.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-69 REP 11.11
Repairs-Adjustments 08/2017
REP 11.11 4-70 Xerox B600/605/610/615 Printer
REP 13.1 Bypass Tray Frame Assembly Replacement
Parts List on PL 13.1 The replacement is the reverse of the removal procedure.

Initial Action:
Remove the front inner cover REP 19.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Disconnect two connectors, P/J482, P/J483.

2. Remove the items that follow:
2-1 Two screws, SM 18.
2-2 Bypass tray frame assembly.

Figure 1 Frame assembly removal

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-71 REP 13.1
REP 13.2 Bypass Tray Feed Roller 3. Perform the items that follow, Figure 2:
3-1 Slide the bypass tray feed roll up the shaft.
Parts List on PL 13.1
3-2 Rotate the bypass tray feed roll as shown.
Initial Action1-1 4. Remove the bypass tray feed roll from the shaft, Figure 2.
Remove the MSI bypass tray assembly, REP 13.6.
5. Remove the bypass tray feed roller, Figure 2.

Removal
NOTE: For additional information about screws and fasteners, refer GP 41.

WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Perform the items that follow, Figure 1:
1-1 Release the hook.
1-2 Slide the feed roll
2. Align the hook with the slit and slide it down the shaft, Figure 1.

Figure 2 Remove the bypass tray feed roller

Replacement
The replacement procedure is the reverse of the removal procedure.

Figure 1 Release the bypass tray feed roller hook

Repairs-Adjustments 08/2017
REP 13.2 4-72 Xerox B600/605/610/615 Printer
REP 13.3 Bypass Tray No Paper Sensor 3. Perform the items that follow, Figure 2:
3-1 Release the three hooks
Parts List on PL 13.1
3-2 Remove the bypass no paper sensor.
Initial Action
Remove the bypass tray frame assembly, REP 13.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Perform the items that follow, Figure 1:

1-1 Release two hooks and the boss.
1-2 Remove the bypass no paper sensor bracket from the bypass frame assembly.
2. Disconnect connector P/J484 and release the harness.

Figure 2 Remove the bypass tray no paper sensor

Replacement
The replacement is the reverse of the removal procedure.

Figure 1 Remove the bypass tray no paper bracket

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-73 REP 13.3
REP 13.4 Bypass Tray Turn around 1 Roller Assembly Kit
Parts List on PL 13.1
Initial Action
Remove the bypass tray frame assembly REP 13.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Perform the items that follow, Figure 1:

1-1 Release the hook.
1-2 Remove the turn gear.
CAUTION
In the following step, avoid breaking the bearing tab by lifting the hook gently during bearing
removal.
2. Perform the items that follow, Figure 1:
2-1 Release the hook.
2-2 Remove the left turn around bearing

Figure 1 Remove the bypass tray TA1 roller assembly

3. Perform the items that follow, Figure 2:

3-1 Slide the turn around 1 assembly to the left.
3-2 turn the turn around assembly 1 down.
4. Remove the turn around assembly 1 roller assembly in the direction of the arrow.

Repairs-Adjustments 08/2017
REP 13.4 4-74 Xerox B600/605/610/615 Printer
 REP 13.5 Bypass Tray Turn Around 2 Roller Assembly Kit
Parts List on PL 13.1
Initial Action
Remove the bypass tray frame assembly REP 13.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Remove four screws (ST 20) holding the guide tray, Figure 1.

Figure 2 Remove the turn around assembly 1 roller assembly

Replacement
When replacing the roller, use only the parts in the spares kit that are required for this part.

Figure 1 Remove the screws

2. Perform the items that follow, Figure 2:

1-1 Release two hooks.
1-2 Remove the guide tray.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-75 REP 13.4, REP 13.5
 Figure 2 Remove the guide tray

3. Perform the items that follow, Figure 3:

3-1 Release the hook.
3-2 Remove the turn gear.
CAUTION
In the following step, avoid breaking the bearing tab by lifting the hook gently during bearing
removal.
4. Perform the items that follow, Figure 3:
4-1 Release the hook
4-2 Remove the left turn around bearing.

Figure 3 Remove the bypass tray TA 2 roller assembly

5. Perform the items that follow, Figure 4:

5-1 Slide the turn around roller 2 to the left.
5-2 Rotate the turn around roller 2 downward.
6. Remove the turn around roller assembly 2 in the direction of the arrow.

Repairs-Adjustments 08/2017
REP 13.5 4-76 Xerox B600/605/610/615 Printer
 REP 13.6 Main Bypass Tray (MSI) Assembly
Parts List on PL 13.2
Prerequisites:
Perform the IOT cassette assembly, PL 9.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Open the MSI main tray assembly, Figure 1.

2. Remove the MSI main tray assembly.

Figure 4 Remove the turn around roller 2

Replacement
When replacing the roller, use only the parts in the spares kit that are required for this part.

Figure 1 Remove the main bypass tray

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-77 REP 13.5, REP 13.6
REP 13.7 Bypass Tray Separator Holder Assembly REP 13.8 Bypass Cover Assembly
Parts List on PL 13.2 Parts List on PL 13.2
Removal Initial Action
WARNING Remove the main bypass tray assembly, REP 13.6.
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause Removal
death or injury. Moving parts can cause injury. WARNING
NOTE: For additional information about screws and fasteners, refer GP 41. Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
1. Remove the main bypass tray assembly, REP 13.6. death or injury. Moving parts can cause injury.
2. Perform the items that follow, Figure 1:
NOTE: For additional information about screws and fasteners, refer GP 41.
2-1 Release the two hooks
2-2 Remove the bypass separator holder assembly from the main bypass tray 1. Perform the items that follow, Figure 1:
assembly. 1-1 Remove two screws (ST20).
1-2 Remove the front bypass bar.
2. Perform the items that follow, Figure 1:
2-1 Flex the bypass chute to release the four bosses.
2-2 Remove the bypass cover assembly.

Figure 1 Remove the bypass tray separator holder assembly

Repairs-Adjustments 08/2017
REP 13.7, REP 13.8 4-78 Xerox B600/605/610/615 Printer
 Figure 1 Remove the bypass cover assembly

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-79 REP 13.8
Repairs-Adjustments 08/2017
REP 13.8 4-80 Xerox B600/605/610/615 Printer
REP 14.1 Duplex Relay Cover
Parts List on PL 14.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Open the rear cover assembly, PL 19.2 Item 99.
2. Release two latches attaching the duplex relay cover, PL 14.1 Item 5, to the rear cover
assembly and remove.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-81 REP 14.1
Repairs-Adjustments 08/2017
REP 14.1 4-82 Xerox B600/605/610/615 Printer
REP 15.1 Option Registration Chute 2. Remove the optional 550 chute, Figure 2:
1 Release two hooks.
Parts List on PL 15.1
2 Remove the optional 550 chute.
Initial Action
Remove one of the following:

• Second bias roller transfer kit REP 18.10 (MFP)

• Second bias roller transfer kit REP 18.25 (MFP TALL)
• Second bias roller transfer kit REP 18.38 (SFP)
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Remove the lower duplex chute, Figure 1:

1 One screw.
2 Duplex rear cover.
3 Rotate the lower duplex chute 90° remove the lower duplex chute.

Figure 2 Optional 550 chute removal

Figure 1 Lower duplex chute removal

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-83 REP 15.1
3. Remove the upper duplex chute, Figure 3: 4. Perform the items that follow, Figure 4:
1 Two screws. 1 Remove one screw.
2 Upper duplex chute. 2 Pull the feeder chute out as shown.

Figure 3 Upper duplex chute removal

Figure 4 Feeder chute removal

Repairs-Adjustments 08/2017
REP 15.1 4-84 Xerox B600/605/610/615 Printer
5. Remove the feeder registration chute assembly, Figure 5: Replacement
1 Four screws. Replacement is the reverse of the repair procedure.
2 Registration feeder chute assembly.
3 Disconnect two connectors.

Figure 5 Remove the feeder registration chute assembly

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-85 REP 15.1
REP 15.2 Duplex Registration Roller Assembly Kit 2. Remove the duplex registration roll assembly, Figure 2:
a. Disconnect connector P/J541 (1).
Parts List on PL 15.1 Item 99
b. Remove two screws (2).
Removal
NOTE: When removing the Duplex Roller Registration Assembly, bearings and gears will
WARNING move out of their seated positions. For easier replacement later, carefully observe the
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- placement and orientation of bearings and gears at both ends of the roller assembly
tomer supply while performing tasks that do not need electricity. Electricity can cause before removing it.
death or injury. Moving parts can cause injury.
c. Remove the two E-rings (3) from the duplex registration roller assembly.
1. Remove the upper chute assembly, Figure 1.
d. Remove three screws (4).
a. Remove two screws (1).
e. Slide the duplex roll assembly in the direction of the arrow (5).
b. Remove the upper chute assembly (2).
f. Remove the duplex registration roll assembly in direction of the arrow (6).

Figure 1 Remove the duplex registration roller assembly

Figure 2 Remove the duplex registration roll assembly

Replacement
NOTE: Be sure to align bearings and gears at each end of the duplex registration roller assem-
bly so they are fully seated in their positions.

For easier replacement, use the following order:

1. Align rollers, bearings, and gears into their final positions.
2. Snap the two E-rings into their positions.
3. Install the four screws (silver, M3x6mm).
4. Reattach the connector P/J541.

Repairs-Adjustments 08/2017
REP 15.2 4-86 Xerox B600/605/610/615 Printer
REP 15.3 Registration Chute Feeder Assembly 2. Remove the optional 550 chute, Figure 2:
a. Rotate the lower duplex chute 90° remove the lower duplex chute.
Parts List on PL 15.1
b. Release two hooks (1).
Initial Actions c. Remove the optional 550 chute (2) in the direction of the arrow.
Remove one of the items that follow:

• Second BTR housing (MFP), REP 18.10.

• Second BTR housing (MFP-Tall), REP 18.25 .
• Second BTR housing (SFP), REP 18.38.
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the items that follow, Figure 1:
1-1 One screw.
1-2 Duplex rear cover.

Figure 2 Remove the optional 550 chute

Figure 1 Remove lower duplex chute

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-87 REP 15.3
3. Remove the upper duplex chute, Figure 3: 4. Remove the feeder chute, Figure 4:
a. Remove two screws (1). Remove the screw (1).
b. Remove the upper duplex chute (2). Remove the feeder chute (2) in the direction of the arrow.

Figure 3 Remove upper duplex chute

Figure 4 Remove feeder chute

Repairs-Adjustments 08/2017
REP 15.3 4-88 Xerox B600/605/610/615 Printer
5. Remove the registration feeder chute assembly, Figure 5: REP 15.4 No Paper Actuator (Registration)
a. Disconnect two connectors (1), P/J544, P/J545.
Parts List on PL 15.1
b. Remove four screws (2).
c. Remove the registration feeder chute assembly (3).
Initial Action
Remove the MSI bypass tray REP 13.6.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the no paper actuator, Figure 1:
a. Release the tab (A).
b. Remove the no paper actuator in the direction of the arrows.

Figure 5 Remove registration chute assembly

Replacement
The replacement is the reverse of the removal procedure.

Figure 1 Remove the no paper actuator

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-89 REP 15.3, REP 15.4
REP 15.5 Registration Actuator Replacement
Parts List on PL 15.2 The replacement is the reverse of the removal procedure.

Initial Action
Remove the registration chute feeder assembly REP 15.3.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
In the following step, avoid losing the spring from the end of the Registration Actuator when
removing the actuator.
1. Remove the registration actuator assembly, Figure 1:
a. Rotate the registration actuator assembly in the direction of the arrow (1).
b. Remove the registration actuator assembly in the direction of the arrow (2).

Figure 1 Remove the registration actuator assembly

Repairs-Adjustments 08/2017
REP 15.5 4-90 Xerox B600/605/610/615 Printer
REP 15.6 Registration Sensor REP 15.7 Feed Roll Assembly
Parts List on PL 15.2 Item 13 Parts List on PL 15.2 Item 16
Initial Action Initial Action
Remove the registration chute feeder assembly, REP 15.3. Remove the MSI bypass tray assembly, REP 13.6.
Removal
Removal WARNING
WARNING Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- tomer supply while performing tasks that do not need electricity. Electricity can cause
tomer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury.
death or injury. Moving parts can cause injury. 1. Perform the items that follow, Figure 1:
1. Remove the registration sensor, Figure 1: a. Remove the upper feed chute (1).
a. Release three hooks (1). b. Remove the feed roll assembly in the direction of the arrows (2).
b. Lift up the registration sensor (2).
c. Disconnect connector P/J546 (3), then remove the registration sensor (2).

Figure 1 Remove upper feed chute

Figure 1 Remove the registration sensor Replacement

The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-91 REP 15.6, REP 15.7
Repairs-Adjustments 08/2017
REP 15.6, REP 15.7 4-92 Xerox B600/605/610/615 Printer
REP 17.1 Exit Chute Assembly CAUTION
When removing the exit chute assembly, do not turn the exit cute assembly over or part A may
Parts List on PL 17.1 fall off, Figure 3.
Initial Action 3. Remove the items that follow, Figure 2:
WARNING 3-1 Two screws (SM18).
The Fuser is very hot. Take added care when handling the Fuser to avoid being burned. 3-2 Exit chute assembly.
Remove the fusing assembly, REP 7.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. MFP-Tall and SFP models only, remove two screws (SM18) to remove plate A., Figure 1.
2. MAP-Tall and SFP models only, remove four screws (SM18) to remove plate B, Figure 1.

Figure 2 Remove exit chute assembly

Figure 1 Remove plate A and B

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-93 REP 17.1
 REP 17.2 Main Exit Drive Assembly (High Model)
Parts List on PL 17.1
Initial Action
Remove one of the items that follow:

• Top cover assembly, REP 19.11, (MFP)

• Top cover assembly, REP 19.20, (SFP)
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
Figure 3 Chute exit assembly death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

WARNING
The Fuser is very hot. Take added care when handling the Fuser to avoid being burned.
1. Disconnect connectors P/J460, P/J466, P/J468, Figure 1.
2. Release the harness from the harness guide.

Figure 1 Removing the main exit harness

3. Perform the items that follow, Figure 2:

3-1 Disconnect connectors P/J461, P/J462.
3-2 Release the harness from the harness guide.
4. Remove the items that follow, Figure 2:
4-1 Two screws (ST20).

Repairs-Adjustments 08/2017
REP 17.1, REP 17.2 4-94 Xerox® VersaLink® B600 Family MFP
 4-2 Main exit drive assembly. REP 17.3 Full Stack Sensor (High Model)
Parts List on PL 17.1 Item 6.
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
WARNING
The Fuser is very hot. Take added care when handling the Fuser to avoid being burned.

NOTE: For additional information about screws and fasteners, refer GP 41.
1. Perform the items that follow, Figure 1:
1-1 Rotate the full stack actuator.
1-2 Remove the full stack sensor.

Figure 2 Remove the main exit drive assembly

Replacement
When re-connecting the connectors P/J461, P/J462 onto the Exit Drive, refer to Figure 2 to
ensure each harness is connected to the correct terminal.

Figure 1 Remove the full stack sensor

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-95 REP 17.2, REP 17.3
REP 17.4 Full Stack Actuator Replacement
Parts List on PL 17.1 Item 7 The replacement is the reverse of the removal procedure.

Initial Action
Remove the exit chute assembly, REP 17.1.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Perform the items that follow, Figure 1:

1-1 Remove two screws (ST20).
1-2 Release the upper side of the exit chute assembly.
2. Release the hooks and remove the lower exit top cover with the exit flapper chute, Figure
1.
3. Remove the stack full actuator.

Figure 1 Remove the stack full actuator

Repairs-Adjustments 08/2017
REP 17.4 4-96 Xerox® VersaLink® B600 Family MFP
REP 18.1 MCU PWB CAUTION
In the following step, engage the lever enough to release the FFC only. Over-engagement of
Parts List on PL 18.1 Item 1 the release lever will break the lever destroying the lock mechanism forcing replacement of the
Removal PWB.
WARNING NOTE: When engaging the release lever on the FFC connector, slightly open the release lever
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- no more than 15 degrees. Hold the lever while gently removing the FFC from the connector as
tomer supply while performing tasks that do not need electricity. Electricity can cause shown in Figure 1.
death or injury. Moving parts can cause injury.

CAUTION
1. Before starting removal, print a configuration page and verify the software version.
2. Install a new MCU PWB, PL 18.1 Item 1.
3. Print a configuration page again.
4. Verify the software version, update the software, GP 9 if not the current version.

CAUTION
Never install a new MCU PWB and a new ESS PWB at the same time. The data is saved on
the EMMC card chip of the ESS PWB.

NOTE: Observe the following when removing or replacing the MCU PWB:

• Do not install a new MCU PWB and a new ESS PWB at the same time. The data is saved
on the EMMC Card on the ESS PWB. Install a new MCU PWB first, and then install a new Figure 1 Proper Removal of the FFC Cable
ESS PWB. At the time of each replacement, turn on the printer to restore the data into the
MCU PWB or ESS PWB.
Replace MCU PWB > Cycle pwr ON/OFF > Replace ESS PWB > Cycle pwr ON/OFF 8. Disconnect connectors P/J100, P/J110, P/J130, P/J140, P/J190, P/J200, P/J270, P/
• It is not necessary to back-up or restore data saved on the ESS PWB by Diagnostic, etc. J280, P/J290, P/J460, P/J480, P/J540, P/J550, P/J570 P/J800 and the FFC P/J300,
The data is automatically backed-up when the printer is turned off or in the Deep Sleep Figure 2.
mode. When the printer is turned on, mismatched information is detected on the MCU 9. Remove the items that follow, Figure 2:
PWB, and then the information is corrected to be matched and restored into the MCU
9-1 Four screws (SM18).
PWB
9-2 MCU PWB.
NOTE: For additional information about screws and fasteners, refer GP 41.

1. Remove the 550 IOT feed tray assembly REP 9.1.

2. Remove the main bypass tray, REP 13.6
3. Remove the ESS window kit assembly REP 19.17.
4. Remove the WIFI cap REP 19.16.
5. Remove the front cover assembly REP 19.1.
6. Remove the left front cover, LED PWB and shade tray cover, REP 19.10.
7. Remove the left side cover, REP 19.7.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-97 REP 18.1
 Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

NOTE: To ensure integrity of the FFC connected at the ESS PWB, the following steps are to be
observed. Do not attempt to engage the release lever to insert the FFC cable, the FFC connec-
tor will allow insertion and lock on its own.

1. Slip the core down the FFC cable.

2. To ease installation and ensure proper alignment of the FFC cable, bend the blue “grip
tab” 90 degrees perpendicular to the FFC.
3. Grasp the grip tab of the FFC cable placing the back, or non-conductive Side, of the FFC
cable against the edge of the connector and centered to the connector, Figure 3 and Fig-
ure 4.

Figure 3 Cable Removal

Figure 4 Cable perpendicular insertion

Figure 2 Remove the MCU PWB 4. Using the grip tab bent at 90 degrees, firmly push the FFC cable into the connector until
fully seated. The latch of the connector will “click” when fully seated, locking the FFC in-
place.

Repairs-Adjustments 08/2017
REP 18.1 4-98 Xerox B600/605/610/615 Printer
REP 18.2 ESS MCU FCC
Parts List on PL 18.1 Item 2.
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer GP 41.

1. Remove the 550 IOT feed tray assembly REP 9.1.

2. Remove the main bypass tray, REP 13.6
3. Remove the ESS window kit assembly REP 19.17.
4. Remove the HDD assembly PL 18.1 Item 27.
5. Remove the WIFI cap REP 19.16.
6. Remove the front cover assembly REP 19.1.
7. Remove the left front cover, LED PWB and shade tray cover, REP 19.10.
8. Remove the left side cover, REP 19.7.
9. Perform the items that follow, Figure 1:
9-1 Remove two screws (SM18).
9-2 Remove the lower ESS plate.
10. Perform the items that follow, Figure 1:
10-1 Remove two screws (SM18).
10-2 Remove the HDD bracket.

Figure 1 Remove the HDD bracket

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-99 REP 18.2
 CAUTION
Engage the lever enough to release the FFC only. Over-engagement of the release lever will
break the lever destroying the lock mechanism forcing replacement of the PWB.

NOTE: When engaging the release lever on the FFC connector, slightly open the release lever
no more than 15 degrees. Hold the lever while gently removing the FFC from the connector as
shown in Figure 2.

Figure 2 Removal

11. Perform the items that follow, Figure 3:

11-1 Disconnect connectors P/J300, P/J335.
11-2 Remove the ESS MCU FCC cable.
12. Perform the items that follow, Figure 3:
12-1 Release three hooks.
12-2 Remove the ESS MCU FCC. Figure 3 Remove the ESS MCU FCC.

Replacement

NOTE: To ensure integrity of the ESS MCU FFC, PL 18.1 Item 2, cable, the following steps are
to be observed. Do not attempt to engage the release lever to insert the FFC cable, the FFC
connector will allow insertion and lock on its own.

1. Slip the core down the ESS FFC MCU cable.

2. To ease installation and ensure proper alignment of the ESS MCU FFC cable, bend the
blue “grip tab” 90 degrees perpendicular to the ESS MCU FFC.
3. Grasp the grip tab of the ESS MCU FCC cable placing the back, or non-conductive side,
of the ESS MCU FCC cable against the edge of the connector and centered to the con-
nector, Figure 4 and Figure 5.

Repairs-Adjustments 08/2017
REP 18.2 4-100 Xerox B600/605/610/615 Printer
 REP 18.3 ESS PWB
Parts List on PL 18.1 Item 5
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

CAUTION
1. Before starting removal, print a configuration page and verify the software version.
2. Install a new ESS PWB.
3. Print a configuration page again.
Figure 4 Cable Perpendicular Insertion
4. Verify the software version, update if not the current version, GP 9.

CAUTION
Never install a new MCU PWB and a new ESS PWB at the same time.

NOTE: For additional information about screws and fasteners, refer GP 41.

NOTE: Observe the following when removing or replacing the ESS PWB:

• Do not install a new MCU PWB and a new ESS PWB at the same time. The data is saved
on the EMMC Card on the ESS PWB. Install a new MCU PWB first, and then install a new
ESS PWB. At the time of each replacement, turn on the printer to restore the data into the
Figure 5 Cable Parallel Connector Insertion MCU PWB or ESS PWB.
Replace MCU PWB > Switch the machine off then on GP 4 > Replace ESS PWB >
4. Using the grip tab bent at 90 degrees, firmly push the ESS MCU FCC cable into the con-
Switch the machin off then on GP 4.
nector until fully seated. The latch of the connector will “click” when fully seated, locking
the FCC in-place. • It is not necessary to back-up or restore data saved on the ESS PWB by Diagnostic, etc.
The data is automatically backed-up when the printer is switched off or in the Deep Sleep
mode. When the printer is turned on, mismatched information is detected on the MCU
PWB, and then the information is corrected to be matched and restored into the MCU
PWB.
• When replacing the ESS PWB, it is necessary to move the EMMC Card from the
original ESS PWB to the replacement ESS PWB.
Avoid using excessive pressure to remove or install the EMMC Card. Follow proper elec-
trostatic discharge procedures to prevent damage to the ESS Card during replacement.

1. Remove the 550 IOT feed tray assembly REP 9.1.

2. Remove the main bypass tray, REP 13.6
3. Remove the ESS window kit assembly REP 19.17.
4. Remove the HDD assembly PL 18.1 Item 27.
5. Remove the WIFI cap REP 19.16.
6. Remove the front cover assembly REP 19.1.
7. Remove the left front cover, LED PWB and shade tray cover, REP 19.10.
8. Remove the left side cover, REP 19.7.
9. Remove the top ESS plate, PL 18.1 Item 18
10. Remove the FAX PWB, REP 18.4.
11. Remove the guide color FFC MCU, PL 18.1 Item 7.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-101 REP 18.2, REP 18.3
12. Remove the ESS FFC MCU, REP 18.2. 16-1 Remove six screws (SM18) and two screws (SM1).
13. Remove the two screws (silver, M3x6mm) attaching the earth cable to the FAX plate, Fig- 16-2 Remove the MFP ESS PWB.
ure 1.
14. Perform the items that follow, Figure 1:
14-1 Remove two screws (SM18).
14-2 Remove the FAX plate assembly.

Figure 1 Remove the FAX plate

CAUTION
Engage the lever enough to release the FFC only. Over-engagement of the release lever will
break the lever destroying the lock mechanism forcing replacement of the PWB.

NOTE: When engaging the release lever on the FFC connector, slightly open the release lever
no more than 15 degrees. Hold the lever while gently removing the FFC from the connector as
shown in Figure 2.

Figure 2 Removal Figure 3 Remove the PWB ESS.

17. Disconnect all Cables, carefully move the harnesses out of the way and remove the
ESS PWB from the frame leaving all harnesses and guides in-place, Figure 4.
15. Disengage the connectors, P/J301, P/J345, P/J1337, P/J1352, and the FFCs P/J335,
P/J1363, Figure 3.
16. Perform the items that follow, Figure 3:.

Repairs-Adjustments 08/2017
REP 18.3 4-102 Xerox B600/605/610/615 Printer
 19. Slide the ESS PWB from the Right Side of the ESS Frame, carefully ease the ESS
PWB out of the ESS Frame, Figure 6.

Figure 4 Disconnect all Cables

18. Lift the Bottom Right Corner from the ESS Frame, carefully ease the ESS PWB from Figure 6 Slide the ESS PWB from the Right Side of the ESS Frame
the ESS Frame, Figure 5.
20. Slide the ESS PWB Out of the ESS Frame, to remove the ESS PWB from the ESS
Frame entirely, Figure 7.

Figure 5 Lift the Bottom Right Corner from the ESS Frame
Figure 7 Remove the ESS PWB from the ESS Frame

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-103 REP 18.3
21. The ESS PWB removal is complete. Removal Complete with FCC Guides Remaining
In-place, Figure 8

Figure 9 Cable Perpendicular Insertion

Figure 8 Removal Complete with FCC Guides Remaining In-place

Replacement Figure 10 Cable Parallel Insertion

CAUTION
5. Using the grip tab bent at 90 degrees, firmly push the FFC cable into the connector until
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
fully seated. The latch of the connector will “click” when fully seated, locking the FFC in-
installed routes.
place.
1. Be sure to move the EMMC Card from the original ESS PWB to the new one.

NOTE: To ensure integrity of the five FFC cables connected at the ESS PWB, the follow-
ing steps are to be observed. Do not attempt to engage the release lever to insert the FFC
cable, the FFC connector will allow insertion and lock on its own.

2. Slip the core down the FFC cable.

3. To ease installation and ensure proper alignment of the FFC cable, bend the blue “grip
tab” 90 degrees perpendicular to the FFC.
4. Proper FFC Cable Insertion, grasp the grip tab of the FFC cable placing the back, or
non-conductive Side, of the FFC cable against the edge of the connector and centered to
the connector, Figure 9 and Figure 10.

Repairs-Adjustments 08/2017
REP 18.3 4-104 Xerox B600/605/610/615 Printer
REP 18.4 FAX PWB REP 18.5 ICCR USB Harness Assembly
Parts List on PL 18.1 Parts List on PL 18.1
Removal Removal
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
1. Remove the left side cover, PL 19.2 Item 2. 1. Remove the UI harness, PL 1.1 Item 5.
2. Remove the ESS Top plate, PL 18.1 Item 18. 2. Unplug the connector (P/J345).
3. Unplug the connector (P/J1350) from the FAX PWB. 3. Release the USB ICCR harness assembly, PL 18.1 Item 13, from the DC harness guide,
4. Refer to Figure 1, to remove the two screws (silver, M3x6mm) attaching the FAX PWB. PL 18.3 Item 9, and the guides on the top cover, PL 19.1 Item 15.
4. Refer to Figure 1, remove one screw (SM3, silver, M4X6mm), one screw (ST20, screw for
plastic silver, tapping, M3x8) and remove the USB ICCR harness assembly and the USB
ICCR bracket, PL 18.1 Item 31, from the top cover.
5. Refer to Figure 1, remove two screws (SM18, silver, M3X6mm) to remove the USB ICCR
harness assembly from the USB ICCR bracket.

Figure 1 Remove the FAX PWB

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-105 REP 18.4, REP 18.5
 REP 18.6 Front USB Harness Assembly
Parts List on PL 18.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the UI harness, PL 1.1 Item 5.
2. Unplug the connector (P/J1337).
3. Refer to Figure 1, release the front USB harness assembly, PL 18.1 Item 14, from the DC
guide harness, PL 18.3 Item 9, and the guides on the top cover, PL 19.1 Item 15.
4. Refer to Figure 1, remove one screw (SM3, silver, M4X6mm), and one screw (ST20,
screw for plastic, silver, tapping, M3x8) to remove the front USB harness assembly and
the USB bracket, PL 18.1 Item 32, from the top cover.
5. Release the Front USB Harness from the harness guide.
6. Refer to Figure 1, remove one screw (SM18, silver, M3X6mm) to remove the front USB
harness assembly from the USB bracket.

Figure 1 Remove the USB ICCR harness assembly

Replacement
Replacement is the reverse or the removal procedure.

Repairs-Adjustments 08/2017
REP 18.5, REP 18.6 4-106 Xerox B600/605/610/615 Printer
 REP 18.7 LVPS PWB
Parts List on PL 18.1
Parts List on PL 18.5
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the left side cover, PL 19.2 Item 1.
2. Disconnect all connectors from the LVPS, Figure 1.
3. Remove the seven screws (M18, silver, M3x6mm) attaching the LVPS PWB to the LVPS
plate and remove the LVPS, Figure 1.

Figure 1 Remove the front USB harness assembly

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-107 REP 18.6, REP 18.7
 REP 18.8 HVPS PWB
Parts List on PL 18.2
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the LPH mono head assembly, REP 2.1.
2. Remove the HVPS cover, Figure 1:
a. Release three hooks (1), on the front side of the HVPS cover.
b. Release one hook (2), on the back side of the HVPS cover, then remove the HVPS
cover (3).

Figure 1 Remove the LVPS PWB

Replacement
When replacing the LVPS PWB, be sure to place the holes in the board’s upper and lower right
corners onto the alignment tabs before inserting any screws.

Repairs-Adjustments 08/2017
REP 18.7, REP 18.8 4-108 Xerox B600/605/610/615 Printer
 3. Remove the HVPS PWB, Figure 2:
a. Remove two screws, (1).
b. Release two hooks (2), disengages two connectors (3) P/J1001 and T401, then
remove the PWBA HVPS (4).

Figure 1 HVPS cover removal

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-109 REP 18.8
 REP 18.9 HVPS Toner Cover
Parts List on PL 18.2
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the drum cartridge, PL 8.1.
2. Remove the HVPS toner cover, PL 18.2 Item 3, from the HVPS PWB, Figure 1.

Figure 1 HVPS toner cover removal

Figure 2 HVPS PWB removal

Repairs-Adjustments 08/2017
REP 18.8, REP 18.9 4-110 Xerox B600/605/610/615 Printer
REP 18.10 Second Bias Transfer Roll Housing Kit REP 18.11 AC Fusing Harness
Parts List on PL 18.2 Parts List on PL 18.3
Removal Removal
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
1. Remove the right Side cover, PL 19.1 Item 2. 1. Remove the exit chute assembly, PL 17.1 Item 1 (C505/C605), (C500/C600).
2. Open the rear door, PL 19.2 Item 99. 2. Refer to Figure 1, release one boss of the harness guide, and slightly release the harness
3. Refer to Figure 1, to remove the one screw (silver, M3x6mm) attaching the high voltage guide with the harnesses in the direction of the arrow.
harness. 3. Refer to Figure 1, remove one screw (SM18, silver, M3X6mm) to remove the plate.
4. Refer to Figure 1, to release the two hooks and remove the second bias transfer housing
the housing.

Figure 1 Remove the AC fusing harness guide.

4. Refer to Figure 2, release the AC fusing harness assembly, PL 18.3 Item 3, from the har-
Figure 1 Remove the second bias transfer housing ness guides.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-111 REP 18.10, REP 18.11
 Figure 3 Remove AC fusing harness assembly with the fusing harness guide.

6. Remove the DC-CF fusing harness assembly and AC fusing harness assembly from the
fusing harness guide.
7. Remove the DC-CF fusing harness assembly from the AC fusing harness assembly, Fig-
ure 4.

Figure 2 Release the AC fusing harness assembly.

5. Refer to Figure 3, remove one screw (SM18, silver, M3X6mm), and release three hooks to
remove the DC-CF fusing harness assembly, PL 18.3 Item 2, and AC fusing harness
assembly, PL 18.3 Item 3, with the fusing harness guide, PL 18.3 Item 4.

Repairs-Adjustments 08/2017
REP 18.11 4-112 Xerox B600/605/610/615 Printer
 REP 18.12 Rear Interlock Harness Assembly
Parts List on PL 18.3
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the AIO ESS Box, PL 18.1 Item 15.
2. Refer to Figure 1, unplug the connector (P/J292) from the LVPS PWB and release the
cable from the cable guide.
3. Release the Rear-CF I/L harness assembly, PL 18.3 Item 4, from the DC harness guide,
PL 18.3 Item 9, and the Rear-CF I/L Harness guide, PL 18.3 Item 11.
4. Refer to Figure 1, release the two hooks and remove the rear interlock harness assembly.

Figure 4 Remove the DC-CF fusing harness assembly

Figure 1 Remove the Rear Interlock harness assembly

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-113 REP 18.11, REP 18.12
REP 18.13 Side Interlock Harness Assembly
Parts List on PL 18.3
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the LVPS plate, PL 18.1 Item 13.
2. Refer to Figure 1, release the Side-CF I/L harness assembly, PL 18.3 Item 5, from the DC
harness guide, PL 18.3 Item 9, and the duct harness guide, PL 18.3 Item 10.
3. Refer to Figure 1, pull out the Side-CF I/L harness assembly from the hole A.

Figure 2 Remove the Side interlock harness assembly

6. Refer to Figure 3, remove the waste link, PL 19.1 Item 13 and the waste link spring, PL
19.1 Item 14.
7. Refer to Figure 3, remove one screw (SM18, silver, M3X6mm) and pull out the Side-CF I/
L harness assembly from the hole B.

Figure 1 Release the Side Interlock Harness from the Hooks

NOTE: In the following steps, be sure to note the harness routing to avoid damaging wires dur-
ing replacement.

4. Refer to Figure 2, release the Side-CF I/L harness assembly from the sub fan duct, PL 4.1
Item 4.
5. Refer to Figure 2, remove the Side-CF I/L harness assembly from one push-tie of the sub
fan duct.

Repairs-Adjustments 08/2017
REP 18.13 4-114 Xerox B600/605/610/615 Printer
 REP 18.14 OPF-CF Harness Assembly
Parts List on PL 18.3
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the LVPS plate, PL 18.1 Item 13.

NOTE: In the following steps, be sure to note the harness routing to avoid damaging wires dur-
ing replacement.

2. Refer to Figure 1, unplug the connector (P/J800) and release the harness portion of the
OPF-CF harness assembly from the four hooks of the harness guide.
3. Refer to Figure 1, push the two hooks on the OPF-CF harness assembly and remove the
OPF-CF harness assembly.

Figure 3 Pull out the Side-CF I/L harness assembly from the hole B.

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-115 REP 18.13, REP 18.14
 REP 18.15 Size Switch Assembly
Parts List on PL 18.3
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the LVPS plate, PL 18.1 Item 13.

NOTE: In the following steps, be sure to note the harness routing to avoid damaging wires dur-
ing replacement.

2. Refer to Figure 1, unplug the connector, P/J191.

3. Refer to Figure 1, remove one screw, (ST20, silver, metal) and remove the size switch
assembly.

Figure 1 Remove the OPF harness assembly

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

Repairs-Adjustments 08/2017
REP 18.14, REP 18.15 4-116 Xerox B600/605/610/615 Printer
 REP 18.16 MCU PWB (MFP Tall)
Parts List on PL 18.5
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

CAUTION
1. Before starting removal, print a configuration page and verify the software version.
2. Install a new MCU PWB, PL 18.1 Item 1.
3. Print a configuration page again.
4. Verify the software version, update the software GP 9 if not the current version.

CAUTION
Never install a new MCU PWB and a new ESS PWB at the same time.

NOTE: Observe the following when removing or replacing the MCU PWB:

• Do not install a new MCU PWB and a new ESS PWB at the same time. The data is saved
on the EMMC Card on the ESS PWB. Install a new MCU PWB first, and then install a new
ESS PWB. At the time of each replacement, turn on the printer to restore the data into the
MCU PWB or ESS PWB.
Replace MCU PWB > Cycle pwr ON/OFF > Replace ESS PWB > Cycle pwr ON/OFF
• It is not necessary to back-up or restore data saved on the ESS PWB by Diagnostic, etc.
The data is automatically backed-up when the printer is turned off or in the Deep Sleep
mode. When the printer is turned on, mismatched information is detected on the MCU
PWB, and then the information is corrected to be matched and restored into the MCU
PWB

1. Remove the left side cover, PL 19.2 Item 1.

Figure 1 Remove the size switch assembly

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-117 REP 18.15, REP 18.16
 CAUTION
In the following step, engage the lever enough to release the FFC only. Over-engagement of
the release lever will break the lever destroying the lock mechanism forcing replacement of the
PWB.

NOTE: When engaging the release lever on the FFC connector, slightly open the release lever
no more than 15 degrees. Hold the lever while gently removing the FFC from the connector as
shown in Figure 1, Proper Removal of the FFC Cable.

Figure 1 Proper Removal of the FFC Cable

2. Refer to Figure 2, unplug connectors (P/J100, P/J110, P/J120, P/J130, P/J140, P/J190,
P/J200, P/J220, P/J270, P/J280, P/J290, P/J400, P/J460, P/J480, P/J500, P/J520, P/
J540, P/J550, P/J560, P/J570, P/J800) and the FFC (P/J300).
3. Refer to Figure 2, remove four screws (silver, M3x6mm) securing MCU PWB, PL 18.5
Item 1, and remove the MCU PWB.

Figure 2 Remove the MCU PWB

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

NOTE: To ensure integrity of the FFC connected at the ESS PWB, the following steps are to be
observed. Do not attempt to engage the release lever to insert the FFC cable, the FFC connec-
tor will allow insertion and lock on its own.
1. Slip the core down the FFC cable.
2. To ease installation and ensure proper alignment of the FFC cable, bend the blue “grip
tab” 90 degrees perpendicular to the FFC.

Repairs-Adjustments 08/2017
REP 18.16 4-118 Xerox B600/605/610/615 Printer
3. Referring to Figure 3 and Figure 4, Proper FFC Cable Insertion, grasp the grip tab of the REP 18.17 FCC MCU ESS (MFP Tall)
FFC cable placing the back, or non-conductive Side, of the FFC cable against the edge of
the connector and centered to the connector. Parts List on PL 18.5
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the left side cover, PL 19.2 Item 1.
2. Refer to Figure 1, remove two screws (silver, M3x6mm) attaching the ESS Lower plate
and remove the plate.
3. Refer to Figure 1, remove two screws (SM18, silver, M3X6mm) and remove HDD bracket,
PL 18.1 Item 28.

Figure 3 Cable Perpendicular Insertion

Figure 4 Cable Parallel Insertion

4. Using the grip tab bent at 90 degrees, firmly push the FFC cable into the connector until
fully seated. The latch of the connector will “click” when fully seated, locking the FFC in-
place.

Figure 1 Remove the HDD bracket (MFP Tall)

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-119 REP 18.16, REP 18.17
 CAUTION
Engage the lever enough to release the FFC only. Over-engagement of the release lever will
break the lever destroying the lock mechanism forcing replacement of the PWB.

NOTE: When engaging the release lever on the FFC connector, slightly open the release lever
no more than 15 degrees. Hold the lever while gently removing the FFC from the connector as
shown in Figure 2.

Figure 2 Removing the FFC from the connector.

4. Unplug connectors (P/J300, P/J335) and remove the ESS MCU FCC.

Figure 3 Remove the ESS MCU FCC

Replacement

NOTE: To ensure integrity of the ESS MCU FFC, PL 18.1 Item 2, cable, the following steps are
to be observed. Do not attempt to engage the release lever to insert the FFC cable, the FFC
connector will allow insertion and lock on its own.

1. Slip the core down the ESS FFC MCU cable.

2. To ease installation and ensure proper alignment of the ESS MCU FFC cable, bend the
blue “grip tab” 90 degrees perpendicular to the ESS MCU FFC.
3. Referring to Figure 4 and Figure 5, Proper ESS FFC MCU Cable Insertion, grasp the
grip tab of the ESS MCU FCC cable placing the back, or non-conductive Side, of the ESS
MCU FCC cable against the edge of the connector and centered to the connector.

Repairs-Adjustments 08/2017
REP 18.17 4-120 Xerox B600/605/610/615 Printer
 REP 18.18 ESS PWB (MFP Tall)
Parts List on PL 18.5
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

CAUTION
1. Before starting removal, print a configuration page and verify the software version.
2. Install a new ESS PWB.
3. Print a configuration page again.
Figure 4 Cable Perpendicular Insertion
4. Verify the software version, update if not the current version GP 9.

CAUTION
Never install a new MCU PWB and a new ESS PWB at the same time.

NOTE: Observe the following when removing or replacing the ESS PWB:

• Do not install a new MCU PWB and a new ESS PWB at the same time. The data is saved
on the EMMC Card on the ESS PWB. Install a new MCU PWB first, and then install a new
ESS PWB. At the time of each replacement, turn on the printer to restore the data into the
MCU PWB or ESS PWB.
Figure 5 Cable Parallel Insertion Replace MCU PWB > Switch the machine off then on GP 4 > Replace ESS PWB >
Switch the machin off then on GP 4.
4. Using the grip tab bent at 90 degrees, firmly push the ESS MCU FCC cable into the con- • It is not necessary to back-up or restore data saved on the ESS PWB by Diagnostic, etc.
nector until fully seated. The latch of the connector will “click” when fully seated, locking The data is automatically backed-up when the printer is switched off or in the Deep Sleep
the FCC in-place. mode. When the printer is turned on, mismatched information is detected on the MCU
PWB, and then the information is corrected to be matched and restored into the MCU
PWB.
• When replacing the ESS PWB, it is necessary to move the EMMC Card from the
original ESS PWB to the replacement ESS PWB.
Avoid using excessive pressure to remove or install the EMMC Card. Follow proper elec-
trostatic discharge procedures to prevent damage to the ESS Card during replacement.

1. Remove the FAX PWB, PL 18.1 Item 9.

2. Remove the Guide FFC Color MCU PL 18.1 Item 7.
3. Refer to Figure 1, to remove the two screws (silver, M3x6mm) attaching the earth cable to
the FAX plate, PL 18.1 Item 9.
4. Remove the three screws (silver, M3x6mm) attaching the FAX plate, PL 18.1 Item 6 and
remove the FAX plate.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-121 REP 18.17, REP 18.18
 CAUTION
Engage the lever enough to release the FFC only. Over-engagement of the release lever will
break the lever destroying the lock mechanism forcing replacement of the PWB.

NOTE: When engaging the release lever on the FFC connector, slightly open the release lever
no more than 15 degrees. Hold the lever while gently removing the FFC from the connector as
shown in Figure 2.

Figure 2 Removing the FFC from the connector

5. Refer to Figure 3, disengage the connectors (P/J301, P/J345, P/J356, P/J1337, P/J1352,
P/J1372, P/J1373, P/J1374, P/J1377) and the FFCs (P/J1360, P/J1361, P/J1362, P/
J1363, P/J1370, P/J1371, P/J335).
6. Refer to Figure 3, remove six screws (SM18, silver, M3X6mm) and two screws (SM1, sil-
Figure 1 Remove the FAX plate (MFP Tall) ver, M3Xmm) and remove the ESS PWB, PL 18.1 Item 5.

Repairs-Adjustments 08/2017
REP 18.18 4-122 Xerox B600/605/610/615 Printer
 Figure 4 Disconnect all Cables

8. Refer to Figure 5, Lift the Bottom Right Corner from the ESS Frame, carefully ease the
ESS PWB from the ESS Frame.

Figure 3 Remove the PWB ESS.

7. Refer to Figure 4, Disconnect all Cables, carefully move the harnesses out of the way
and remove the ESS PWB from the frame leaving all harnesses and guides in-place.

Figure 5 Lift the Bottom Right Corner from the ESS Frame

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-123 REP 18.18
9. Refer to Figure 6, Slide the ESS PWB from the Right Side of the ESS Frame, carefully 11. The ESS PWB removal is complete, Figure 8, Removal Complete with FCC Guides
ease the ESS PWB out of the ESS Frame. Remaining In-place

Figure 6 Slide the ESS PWB from the Right Side of the ESS Frame Figure 8 Removal Complete with FCC Guides Remaining In-place

10. Refer to Figure 7, Slide the ESS PWB Out of the ESS Frame, to remove the ESS PWB Replacement
from the ESS Frame entirely.
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.
1. Be sure to move the EMMC Card from the original ESS PWB to the new one.

NOTE: To ensure integrity of the five FFC cables connected at the ESS PWB, the follow-
ing steps are to be observed. Do not attempt to engage the release lever to insert the FFC
cable, the FFC connector will allow insertion and lock on its own.

2. Slip the core down the FFC cable.

3. To ease installation and ensure proper alignment of the FFC cable, bend the blue “grip
tab” 90 degrees perpendicular to the FFC.
4. Refer to Figure 9 and Figure 10, Proper FFC Cable Insertion, grasp the grip tab of the
FFC cable placing the back, or non-conductive Side, of the FFC cable against the edge of
the connector and centered to the connector.

Figure 7 Remove the ESS PWB from the ESS Frame

Repairs-Adjustments 08/2017
REP 18.18 4-124 Xerox B600/605/610/615 Printer
 REP 18.19 FAX PWB (MFP Tall)
Parts List on PL 18.5
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the left side cover, PL 19.2 Item 2.
2. Remove the ESS Top plate, PL 18.1 Item 18.
3. Disconnect the connector ( P/J1350) from the FAX PWB.
4. Remove the two screws (silver, M3x6mm) attaching the FAX PWB, Figure 1.
Figure 9 Cable Perpendicular Insertion

Figure 10 Cable Parallel Insertion

5. Using the grip tab bent at 90 degrees, firmly push the FFC cable into the connector until
fully seated. The latch of the connector will “click” when fully seated, locking the FFC in-
place.

Figure 1 Remove the FAX PWB (MFP Tall)

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-125 REP 18.18, REP 18.19
REP 18.20 ICCR USB Harness Assembly (MFP Tall)
Parts List on PL 18.5
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the UI harness, PL 1.1 Item 5.
2. Disconnect the connector (P/J345).
3. Release the USB ICCR harness assembly, PL 18.1 Item 13, from the DC harness guide,
PL 18.3 Item 9, and the guides on the top cover, PL 19.1 Item 15.
4. Remove the two screws (SM3 silver M4X6mm and ST20 plastic silver M3x8) to remove
the USB ICCR harness assembly and the USB ICCR bracket, PL 18.1 Item 31, from the
top cover, Figure 1.
5. Remove two screws (SM18, silver, M3X6mm) to remove the USB ICCR harness assem-
bly from the USB ICCR bracket, Figure 1.

Figure 1 Remove the USB ICCR harness assembly (MFP Tall)

Repairs-Adjustments 08/2017
REP 18.20 4-126 Xerox B600/605/610/615 Printer
REP 18.21 Front USB Harness Assembly (MFP Tall)
Parts List on PL 18.5 Item 14 (C605 Tall)
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the UI harness, PL 1.1 Item 5.
2. Unplug the connector (P/J1337).
3. Refer to Figure 1, release the front USB harness assembly, PL 18.1 Item 14, from the DC
guide harness, PL 18.3 Item 9, and the guides on the top cover, PL 19.1 Item 15.
4. Refer to Figure 1, remove one screw (SM3, silver, M4X6mm), and one screw (ST20,
screw for plastic, silver, tapping, M3x8) to remove the front USB harness assembly and
the USB bracket, PL18.1.32, from the top cover.
5. Release the Front USB Harness from the harness guide.
6. Refer to Figure 1, remove one screw (SM18, silver, M3X6mm) to remove the front USB
harness assembly from the USB bracket.

Figure 1 Remove the front USB harness assembly (MFP Tall)

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-127 REP 18.21
REP 18.22 LVPS PWB (MFP Tall)
Parts List on PL 18.5
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the left side cover, PL 19.2 Item 1.
2. Refer to Figure 1, unplug the connectors (P/J281, P/J283, P/J284, P/J285, P/J286, P/
J287, P/J288, P/J289, P/J291, P/J292, P/J293, P/J295) from the LVPS PWB.
3. Refer to Figure 1, remove the seven screws (M18, silver, M3x6mm) attaching the LVPS
PWB to the LVPS plate and remove the LVPS PWB.

Figure 1 Remove the LVPS PWB.

Replacement
When replacing the LVPS PWB, be sure to place the holes in the board’s upper and lower right
corners onto the alignment tabs before inserting any screws.

Repairs-Adjustments 08/2017
REP 18.22 4-128 Xerox B600/605/610/615 Printer
REP 18.23 HVPS Guide Assembly (MFP Tall)
Parts List on PL 18.6
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Refer to Figure 1, remove the HVPS guide assembly (MFP Tall), to remove the HVPS
toner cover, PL 18.1 Item 3.

2. Refer to Figure 1, remove the HVPS guide assembly (MFP Tall), to remove the screw (sil-
ver, M3x6mm) located under the HVPS toner cover.
3. Refer to Figure 1, remove the HVPS guide assembly (MFP Tall), and push the faston
holders in the direction of the arrows to remove the faston terminals (P/J501, P/J502,
T601).
4. Refer to Figure 1, disconnect the connector, ( P/J100).
5. Refer to Figure 1, release the two hooks and remove the HVPS guide assembly in the
direction of the arrow.

Figure 1 Remove the HVPS guide assembly (MFP Tall)

Replacement
To install a new HVPS guide assembly:
1. Connect the connector P/J101.
2. Place the HVPS guide assembly into its installed position making sure to insert the align-
ment tabs at the left edge of the board into their slots.
3. Slide the faston connector holders towards the board to reconnect the plugs.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-129 REP 18.23
 NOTE: Make sure to attach the faston connectors (P/J501, P/J502, T601: K 1st supply REP 18.24 HVPS Toner Cover (MFP Tall)
harness assembly, PL 18.2 Item 7, YMC 1st supply harness assembly, PL 18.2 Item 6,
and trans supply harness assembly, PL 18.2 Item 8, at the initial position as shown in Fig- Parts List on PL 18.6
ure 2. Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the drum cartridges Y, M, C, K, PL 8.1.
2. Refer to Figure 1, to remove the HVPS toner cover from the HVPS PWB.

Figure 2 Re-attaching HVPS guide harnesses (MFP Tall)

Figure 1 Remove the HVPS toner cover (MFP Tall)

Repairs-Adjustments 08/2017
REP 18.23 , REP 18.24 4-130 Xerox B600/605/610/615 Printer
REP 18.25 Second Bias Transfer Roller Kit (MFP Tall) REP 18.26 AC Fusing Harness (MFP Tall)
Parts List on PL 18.6 Parts List on PL 18.7
Removal Removal
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
1. Remove the right Side cover, PL 19.1 Item 2. 1. Remove the exit chute assembly, PL 17.1 Item 1 (C505/C605), (C500/C600).
2. Open the rear door, PL 19.2 Item 99 2. Refer to Figure 1, release one boss of the harness guide, and slightly release the harness
3. Refer to Figure 1, to remove the one screw (silver, M3x6mm) attaching the high voltage guide with the harnesses in the direction of the arrow.
harness. 3. Refer to Figure 1, remove one screw (SM18, silver, M3X6mm) to remove the plate.
4. Refer to Figure 1, to release the two hooks and remove the second bias transfer housing
the housing.

Figure 1 Remove the AC fusing harness guide.

4. Refer to Figure 2, release the AC fusing harness assembly, PL 18.3 Item 3, from the har-
Figure 1 Remove the second bias transfer housing (MFP Tall) ness guides.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-131 REP 18.25 , REP 18.26
 Figure 3 Remove AC fusing harness assembly with the fusing harness guide.

6. Remove the DC-CF fusing harness assembly, PL 18.3 Item 2, and AC fusing harness
assembly from the fusing harness guide.
7. Remove the DC-CF fusing harness assembly, PL 18.3 Item 2, from the AC fusing harness
assembly.

Figure 2 Release the AC fusing harness assembly.

5. Refer to Figure 3, remove one screw (SM18, silver, M3X6mm), and release three hooks to
remove the DC-CF fusing harness assembly PL 18.3 Item 2, and AC fusing harness
assembly with the fusing harness guide.

Repairs-Adjustments 08/2017
REP 18.26 4-132 Xerox B600/605/610/615 Printer
 REP 18.27 Rear Interlock Harness Assembly (MFP Tall)
Parts List on PL 18.7
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the AIO ESS Box, PL 18.1 Item 15.
2. Refer to Figure 1, unplug the connector (P/J292) from the LVPS PWB and release the
cable from the cable guide.
3. Release the Rear-CF I/L harness assembly, PL 18.3 Item 4, from the DC harness guide,
PL 18.3 Item 9, and the Rear-CF I/L Harness guide, PL 18.3 Item 11.
4. Refer to Figure 1, release the two hooks and remove the rear interlock harness assembly.

Figure 4 DC-CF fusing harness assembly removal

Figure 1 Rear Interlock harness assembly removal (MFP Tall)

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-133 REP 18.26 , REP 18.27
REP 18.28 Side Interlock Harness Assembly (MFP Tall)
Parts List on PL 18.7
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the LVPS plate, PL 18.1 Item 13.
2. Refer to Figure 1, release the Side-CF I/L harness assembly, PL 18.3 Item 5, from the DC
harness guide, PL 18.3 Item 9, and the duct harness guide, PL 18.3 Item 10.
3. Refer to Figure 1, pull out the Side-CF I/L harness assembly from the hole A.

Figure 2 Side interlock harness assembly removal (MFP Tall)

6. Refer to Figure 3, remove the waste link, PL 19.1 Item 13 and the waste link spring, PL
19.1 Item 14.
7. Refer to Figure 3, remove one screw (SM18, silver, M3X6mm) and pull out the Side-CF I/
L harness assembly from the hole B.

Figure 1 Side interlock harness release

NOTE: In the following steps, be sure to note the harness routing to avoid damaging wires dur-
ing replacement.

4. Refer to Figure 2, release the Side-CF I/L harness assembly from the sub fan duct, PL 4.1
Item 4.
5. Refer to Figure 2, remove the Side-CF I/L harness assembly from one push-tie of the sub
fan duct.

Repairs-Adjustments 08/2017
REP 18.28 4-134 Xerox B600/605/610/615 Printer
 REP 18.29 OPF Harness Assembly (MFP Tall)
Parts List on PL 18.7
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the LVPS plate, PL 18.1 Item 13.

NOTE: In the following steps, be sure to note the harness routing to avoid damaging wires dur-
ing replacement.

2. Refer to Figure 1, unplug the connector (P/J800) and release the harness portion of the
OPF harness assembly from the four hooks of the harness guide.
3. Refer to Figure 1, push the two hooks on the OPF harness assembly and remove the
OPF harness assembly

Figure 3 Pull out the Side-CF I/L harness assembly from the hole B.

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-135 REP 18.28 , REP 18.29
 REP 18.30 Size Switch Assembly (MFP Tall)
Parts List on PL 18.7
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the LVPS plate, PL 18.1 Item 13.

NOTE: In the following steps, be sure to note the harness routing to avoid damaging wires dur-
ing replacement.

2. Refer to Figure 1, unplug the connector, P/J191.

3. Refer to Figure 1, remove one screw, (ST20, silver, metal) and remove the size switch
assembly.

Figure 1 Remove the OPF harness assembly (MFP Tall)

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

Repairs-Adjustments 08/2017
REP 18.29, REP 18.30 4-136 Xerox B600/605/610/615 Printer
 REP 18.31 MCU PWB (SFP)
Parts List on PL 18.1 (C500/C505)
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

CAUTION
1. Before starting removal, print a configuration page and verify the software version.
2. Install a new MCU PWB, PL 18.9 Item 1.
3. Print a configuration page again.
4. Verify the software version, update the software GP 9 if not the current version.

CAUTION
Never install a new MCU PWB and a new ESS PWB at the same time.

NOTE: Observe the following when removing or replacing the MCU PWB:

• Do not install a new MCU PWB and a new ESS PWB at the same time. The data is saved
on the EMMC Card on the ESS PWB. Install a new MCU PWB first, and then install a new
ESS PWB. At the time of each replacement, turn on the printer to restore the data into the
MCU PWB or ESS PWB.
Replace MCU PWB > Cycle pwr ON/OFF > Replace ESS PWB > Cycle pwr ON/OFF
• It is not necessary to back-up or restore data saved on the ESS PWB by Diagnostic, etc.
The data is automatically backed-up when the printer is turned off or in the Deep Sleep
mode. When the printer is turned on, mismatched information is detected on the MCU
PWB, and then the information is corrected to be matched and restored into the MCU
PWB

1. Remove the left side cover, PL 19.6 Item 1.

Figure 1 Remove the size switch assembly

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-137 REP 18.30, REP 18.31
 CAUTION
In the following step, engage the lever enough to release the FFC only. Over-engagement of
the release lever will break the lever destroying the lock mechanism forcing replacement of the
PWB.

NOTE: When engaging the release lever on the FFC connector, slightly open the release lever
no more than 15 degrees. Hold the lever while gently removing the FFC from the connector as
shown in Figure 1, Proper Removal of the FFC Cable.

Figure 1 Proper Removal of the FFC Cable

2. Refer to Figure 2, unplug connectors (P/J100, P/J110, P/J120, P/J130, P/J140, P/J190,
P/J200, P/J220, P/J270, P/J280, P/J290, P/J400, P/J460, P/J480, P/J500, P/J520, P/
J540, P/J550, P/J560, P/J570, P/J800) and the FFC (P/J300).
3. Refer to Figure 2, remove four screws (silver, M3x6mm) securing MCU PWB, PL 18.9
Item 1, and remove the MCU PWB.

Figure 2 Remove the MCU PWB (SFP)

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

NOTE: To ensure integrity of the FFC connected at the ESS PWB, the following steps are to be
observed. Do not attempt to engage the release lever to insert the FFC cable, the FFC connec-
tor will allow insertion and lock on its own.
1. Slip the core down the FFC cable.
2. To ease installation and ensure proper alignment of the FFC cable, bend the blue “grip
tab” 90 degrees perpendicular to the FFC.

Repairs-Adjustments 08/2017
REP 18.31 4-138 Xerox B600/605/610/615 Printer
3. Refer to Figure 3 and Figure 4, Proper FFC Cable Insertion, grasp the grip tab of the REP 18.32 ESS MCU FFC (SFP)
FFC cable placing the back, or non-conductive Side, of the FFC cable against the edge of
the connector and centered to the connector. Parts List on PL 18.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the left side cover, PL 19.6 Item 1.
2. Refer to Figure 1, remove two screws (silver, M3x6mm) attaching the ESS lower plate and
remove the plate.
3. Refer to Figure 1, remove two screws (SM18, silver, M3X6mm) and remove the HDD
Bracket, PL 18.9 Item 28.

Figure 3 Cable Perpendicular Insertion

Figure 4 Cable Parallel Insertion

4. Using the grip tab bent at 90 degrees, firmly push the FFC cable into the connector until
fully seated. The latch of the connector will “click” when fully seated, locking the FFC in-
place.

Figure 1 Remove the ESS MCU FFC (SFP)

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-139 REP 18.31, REP 18.32
 CAUTION
Engage the lever enough to release the FFC only. Over-engagement of the release lever will
break the lever destroying the lock mechanism forcing replacement of the PWB.

NOTE: When engaging the release lever on the FFC connector, slightly open the release lever
no more than 15 degrees. Hold the lever while gently removing the FFC from the connector as
shown in Figure 2.

Figure 3 Cable Perpendicular Insertion

Figure 2 Removing the FFC from the connector

4. Unplug the connectors (P/J300, P/J335) and remove the ESS MCU FCC. Figure 4 Cable Parallel Insertion
Replacement
4. Using the grip tab bent at 90 degrees, firmly push the ESS MCU FCC cable into the con-
nector until fully seated. The latch of the connector will “click” when fully seated, locking
NOTE: To ensure integrity of the ESS MCU FFC, PL 18.9 Item 2, cable, the following steps are the FCC in-place.
to be observed. Do not attempt to engage the release lever to insert the FFC cable, the FFC
connector will allow insertion and lock on its own.

1. Slip the core down the ESS FFC MCU cable.

2. To ease installation and ensure proper alignment of the ESS MCU FFC cable, bend the
blue “grip tab” 90 degrees perpendicular to the ESS MCU FFC.
3. Refer to Figure 3 and Figure 4, Proper ESS FFC MCU Cable Insertion, grasp the grip
tab of the ESS MCU FCC cable placing the back, or non-conductive Side, of the ESS
MCU FCC cable against the edge of the connector and centered to the connector.

Repairs-Adjustments 08/2017
REP 18.32 4-140 Xerox B600/605/610/615 Printer
REP 18.33 ESS PWB (SFP) 7. Refer to Figure 1, remove six screws (SM18, silver, M3X6mm) and two screws (SM1, sil-
ver, M3Xmm) and Earth plate of the USB connector, and then remove the ESS PWB
Parts List on PL 18.1 (SFP), PL 18.9 Item 5.
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.

CAUTION
1. Before starting removal, print a configuration page and verify the software version.
2. Install a new ESS PWB, PL 18.9 Item 5.
3. Print a configuration page again.
4. Verify the software version, update the software GP 9 if not the current version.

CAUTION
Never install a new MCU PWB and a new ESS PWB at the same time.

NOTE: Observe the following when removing or replacing the ESS PWB:

• Do not install a new MCU PWB and a new ESS PWB at the same time. The data is saved
on the EMMC Card on the ESS PWB. Install a new MCU PWB first, and then install a new
ESS PWB. At the time of each replacement, turn on the printer to restore the data into the
MCU PWB or ESS PWB.
Replace MCU PWB > Switch the machine off then on GP 4 > Replace ESS PWB >
Switch the machine off then on GP 4.
• It is not necessary to back-up or restore data saved on the ESS PWB by Diagnostic, etc.
The data is automatically backed-up when the printer is switched off or in the Deep Sleep
mode. When the printer is turned on, mismatched information is detected on the MCU
PWB, and then the information is corrected to be matched and restored into the MCU
PWB.
• When replacing the ESS PWB, it is necessary to move the EMMC Card from the
original ESS PWB to the replacement ESS PWB.
Avoid using excessive pressure to remove or install the EMMC Card. Follow proper elec-
trostatic discharge procedures to prevent damage to the ESS Card during replacement.

1. Remove the left side cover, PL 19.6 Item 1.

2. Remove the ESS top plate, PL 18.9 Item 18. Figure 1 Remove the ESS PWB (SFP)
3. Refer to Figure 1, disconnect the ESS MCU FCC cable from the ESS PWB, PL 18.9/.2.
4. Remove the MCU PWB, PL 18.9 Item 1.
5. Remove the Guide FFC Color MCU, PL 18.9 Item 7.
6. Refer to Figure 1, disengage the connectors (P/J301, P/J1337, P/J1352) and the FFCs
(P/J1360, P/J1361, P/J1362, P/J1363, P/J335).

NOTE: Please refer to Figure 1, Proper Removal of the ESS MCU FFC Cable to ensure
no damage to the cable or the connector release latch occurs. Damage to the FFC cable
and/or release latch could result in replacement required or damage to other components.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-141 REP 18.33
 CAUTION 9. Refer to Figure 4, Lift the Bottom Right Corner from the ESS Frame, carefully ease the
Engage the lever enough to release the FFC only. Over-engagement of the release lever will ESS PWB from the ESS Frame.
break the lever destroying the lock mechanism forcing replacement of the PWB.

NOTE: When engaging the release lever on the FFC connector, slightly open the release lever
no more than 15 degrees. Hold the lever while gently removing the FFC from the connector as
shown in Figure 2.

Figure 2 Proper Removal of the ESS MCU FFC Cable

8. Refer to Figure 3, Disconnect all Cables, carefully move the harnesses out of the way Figure 4 Lift the Bottom Right Corner from the ESS Frame
and remove the ESS PWB from the frame leaving all harnesses and guides in-place.
10. Refer to Figure 5, Slide the ESS PWB from the Right Side of the ESS Frame, carefully
ease the ESS PWB out of the ESS Frame.

Figure 3 Disconnect all Cables

Figure 5 Slide the ESS PWB from the Right Side of the ESS Frame

Repairs-Adjustments 08/2017
REP 18.33 4-142 Xerox B600/605/610/615 Printer
11. Refer to Figure 6, Slide the ESS PWB Out of the ESS Frame, to remove the ESS PWB Replacement
from the ESS Frame entirely.
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.
CAUTION
When installing the ESS PWB (SFP), check that the Earth plate of the USB connector catches
in the ESS Box (SFP), PL18.9/19 as shown in the Figure 8, Earth plate of the USB Connec-
tor in the ESS Box below.

Figure 6 Remove the ESS PWB from the ESS Frame

12. The ESS PWB removal is complete, Figure 7, Removal Complete with FCC Guides
Remaining In-place

Figure 8 Earth plate of the USB Connector in the ESS Box.

1. Be sure to move the EMMC Card from the original ESS PWB to the new one.

NOTE: To ensure integrity of the FFC cables connected at the ESS PWB, the following
steps are to be observed. Do not attempt to engage the release lever to insert the FFC
cable, the FFC connector will allow insertion and lock on its own.

2. Slip the core down the FFC cable.

3. To ease installation and ensure proper alignment of the FFC cable, bend the blue “grip
tab” 90 degrees perpendicular to the FFC.
4. Refer to Figure 9 and Figure 10, Proper FFC Cable Insertion, grasp the grip tab of the
FFC cable placing the back, or non-conductive Side, of the FFC cable against the edge of
the connector and centered to the connector.

Figure 7 Removal Complete with FCC Guides Remaining In-place

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-143 REP 18.33
 REP 18.34 Front USB Harness Assembly (SFP)
Parts List on PL 18.9 Item 14
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the SFP top cover assembly.
2. Refer to Figure 1, unplug the connector. P/J1337.
3. Refer to Figure 1, release the front USB harness assembly, PL 18.9 Item 14, from the DC
harness guide, PL 18.11 Item 9, release one clamp, and the guides on the front USB har-
ness assembly, PL 18.11 Item 20.
Figure 9 Cable Perpendicular Insertion
4. Refer to Figure 1, remove one screw (SM3, silver, M4X6mm) and one screw (ST20, screw
for plastic silver, tapping, M3x8) to remove the front USB harness assembly.

Figure 10 Cable Parallel Connector Insertion

5. Using the grip tab bent at 90 degrees, firmly push the FFC cable into the connector until
fully seated. The latch of the connector will “click” when fully seated, locking the FFC in-
place.

Repairs-Adjustments 08/2017
REP 18.33, REP 18.34 4-144 Xerox B600/605/610/615 Printer
 REP 18.35 LVPS PWB (SFP)
Parts List on PL 18.9 Item 16
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:

High Speed Model (C600)

1. Remove the left side cover, PL 19.3 Item 4.
2. Refer to Figure 1, unplug the connectors (P/J281, P/J283, P/J284, P/J285, P/J286, P/
J287, P/J288, P/J289, P/J291, P/J292, P/J293, P/J295) from the LVPS PWB.
3. Refer to Figure 1, remove nine screws (silver, M3x6mm) attaching the LVPS PWB to the
LVPS plate, and remove the LVPS PWB.

Figure 1 Remove the front USB harness assembly (SFP)

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-145 REP 18.34, REP 18.35
 Figure 1 Remove the LVPS PWB (SFP High Model C600) Figure 2 Remove the LVPS PWB (SFP Low Model C500)

Low Speed Model (C500)

1. Refer to Figure 2, remove eight screws (silver, M3x6mm) attaching the LVPS PWB to the
LVPS plate, and remove the LVPS PWB.

Repairs-Adjustments 08/2017
REP 18.35 4-146 Xerox B600/605/610/615 Printer
REP 18.36 HVPS Guide Assembly (SFP)
Parts List on PL 18.3
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the LPH xerographic CRUM FFC, PL 8.1.
2. Refer to Figure 1, remove the HVPS toner cover, PL 18.9 Item 3, and remove one screw,
(SM18, silver, M3x6mm).
3. Refer to Figure 1, push the faston plug holders in the direction of the arrows to disconnect
the faston plugs from their terminals (P/J501, P/J502, T601).
4. Refer to Figure 1, unplug the connector (P/J100) from the HVPS guide assembly.
5. Refer to Figure 1, release the two hooks and remove the HVPS guide assembly in the
direction of the arrow.

Figure 1 Remove the HVPS guide assembly (SFP)

Replacement
To reinstall a new HVPS guide assembly:
1. Connect the connector P/J100.
2. Place the HVPS guide assembly into its installed position making sure to insert the align-
ment tabs at the left edge of the board into their slots.
3. Slide the faston connector holders towards the board to reconnect the plugs.

NOTE: Make sure to attach the faston connectors (P/J501, P/J502, T601: K 1st supply
harness assembly, PL 18.10 Item 7, YMC 1st supply harness assembly, PL 18.10 Item 6,
and trans supply harness assembly, PL 18.10 Item 8, at the initial position as shown in
Figure 2.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-147 REP 18.36
 REP 18.37 HVPS Toner Cover (SFP)
Parts List on PL 18.10 Item 3
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the drum cartridges Y, M, C, K, PL 8.1.
2. Refer to Figure 1, remove the HVPS toner cover, PL 18.10 Item 3.

Figure 2 Re-attaching HVPS guide harnesses (SFP)

Figure 1 Remove the HVPS toner cover (SFP)

Repairs-Adjustments 08/2017
REP 18.36, REP 18.37 4-148 Xerox B600/605/610/615 Printer
REP 18.38 Second Bias Transfer Roll Housing Kit (SFP) REP 18.39 AC Fusing Harness Assembly (SFP)
Parts List on PL 18.10 Item 99 Parts List on PL 18.11 Item 2
Removal Removal
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
1. Open the Rear Door, PL 19.2 Item 99. 1. Remove the exit chute assembly, PL 17.1 Item 1 (C600) (C500).
2. Refer to Figure 1, remove the one screw (silver, M3x6mm) attaching the high voltage har- 2. Release one boss of the harness guide, and slightly release the harness guide with the
ness. 3. harnesses in the direction of the arrow.
3. Refer to Figure 1, release two hooks on the second bias transfer housing and remove the 4. Refer to Figure 1, remove one screw (SM18, silver, M3X6mm) to remove the plate.
housing.

Figure 1 Remove one screw to remove the plate (SFP)

Figure 1 Remove the second bias transfer housing kit (SFP)

5. Release the AC fusing harness assembly, PL 18.11 Item 3, from the harness guides.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-149 REP 18.38, REP 18.39
 Figure 3 Remove the DC-CF fusing harness assembly (SFP)

7. Refer to Figure 4, remove the DC-CF fusing harness assembly and AC fusing harness
assembly from the fusing harness guide, then remove the DC-CF fusing harness assem-
bly from the AC fusing harness assembly.

Figure 2 Release the AC fusing harness assembly from the harness guides (SFP)

6. Remove one screw (SM18, silver, M3X6mm), and release three hooks to remove the DC-
CF fusing harness assembly, PL 18.11 Item 2, and AC fusing harness assembly with the
fusing harness guide.

Repairs-Adjustments 08/2017
REP 18.39 4-150 Xerox B600/605/610/615 Printer
 REP 18.40 Rear-CF Interlock Harness Assembly (SFP)
Parts List on PL 18.3
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the ESS PWB, PL 18.3 Item 3.
2. Remove the ESS Box, PL 18.3 Item 15.
3. Refer to Figure 1, unplug the connector (P/J292) from the LVPS PWB and release the
cable from the cable guide.
4. Refer to Figure 1, release the two hooks and remove the Rear-CF interlock harness
assembly.

Figure 4 Remove the Inlet harness assembly (SFP)

Replacement
CAUTION
Make sure the Inlet Harness wiring is replaced following the factory-installed route.
The replacement is the reverse of the removal procedure.

Figure 1 Remove the Rear-CF Interlock harness assembly (SFP)

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-151 REP 18.39, REP 18.40
REP 18.41 Side-CF Interlock Harness Assembly (SFP)
Parts List on PL 18.3
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the LVPS PWB, PL 18.3 Item 6.
2. Remove the LVPS plate, PL 18.3 Item 13.
3. Refer to Figure 1, release the harness of the Side-CF IL harness assembly from the three
hooks.
4. Pull out the Side-CF I/L harness assembly from hole A.

Figure 2 Side-CF I/L harness assembly release (SFP)

6. Remove the waste link, PL 19.1 Item 13, and the waste link spring, PL 19.1 Item 14.
7. Refer to Figure 3, remove the screw (silver, M3x6mm) attaching the Side-CF interlock har-
ness assembly and remove the harness.

Figure 1 Side interlock harness release

5. Refer to Figure 2, release the Side-CF I/L harness assembly from the sub fan duct, PL 4.1
Item 4.

Repairs-Adjustments 08/2017
REP 18.41 4-152 Xerox B600/605/610/615 Printer
 REP 18.42 OPF-CF Harness Assembly (SFP)
Parts List on PL 18.7
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the LVPS PWB, PL 18.3 Item 6.
2. Remove the LVPS plate, PL 18.3 Item 13.
3. Refer to Figure 1, unplug the connector (P/J800) and release the harness portion of the
OPF harness assembly from the four hooks of the harness guide.
4. Release the levers to remove the OPF-CF harness assembly.
5. Refer to Figure 1, squeeze the connector to release the connector from the socket and
remove the OPF-CF harness assembly.

Figure 3 Remove the Side Interlock harness assembly (SFP)

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-153 REP 18.41, REP 18.42
 REP 18.43 Size Switch Assembly (SFP)
Parts List on PL 18.11 Item 22
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the LVPS plate, PL 18.1 Item 13.

NOTE: In the following steps, be sure to note the harness routing to avoid damaging wires dur-
ing replacement.

2. Refer to Figure 1, unplug the connector, P/J191.

3. Refer to Figure 1, remove one screw, (ST20, silver, metal) and remove the size switch
assembly.

Figure 1 Remove the OPF harness assembly (SFP)

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

Repairs-Adjustments 08/2017
REP 18.42, REP 18.43 4-154 Xerox B600/605/610/615 Printer
 Figure 1 Remove the size switch assembly (SFP)

Replacement
CAUTION
Avoid damaging wires during replacement. When replacing wire harnesses, use factory-
installed routes.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-155 REP 18.43
Repairs-Adjustments 08/2017
REP 18.43 4-156 Xerox B600/605/610/615 Printer
REP 19.1 Front Cover Assembly (MFP and MFP_Tall) 4. Remove the front cover assembly, Figure 2:
a. Close the cover assy front to the position shown (1).
Parts List on PL 19.1 and PL 19.3
b. Remove the front cover assembly (2) while flexing the part (A) to release the bosses.
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the IOT 550 Feed Tray Assembly, REP 9.1.
2. Remove the finisher or mailbox if installed.
3. Release the front cover assembly, Figure 1:
a. Open front cover assembly (1).
b. Release the boss of each link (L/R) from the front cover assembly (2).
c. Slide the links (L/R) into the printer (3).

Figure 2 Front cover assembly removal

Replacement
The replacement is the reverse of the removal procedure.

Figure 1 Front cover assembly release

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-157 REP 19.1
REP 19.2 Right Front Cover (MFP and MFP_Tall) REP 19.3 Not used
Parts List on PL 19.1 and PL 19.3 This procedure is not used.
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the right side front cover, Figure 1:
a. Press the hook release button (1).
b. Rotate the top of the right front cover in the direction of the arrow (2).
c. Remove the right front cover in the direction of the arrow (3).

Figure 1 Right side front cover removal

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 19.2, REP 19.3 4-158 Xerox® VersaLink® B600 Family MFP
REP 19.4 Not used REP 19.5 Not used
This procedure is not used. This procedure is not used.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-159 REP 19.4, REP 19.5
REP 19.6 Not used REP 19.7 Left Side Cover (MFP and MFP_Tall)
This procedure is not used. Parts List on PL 19.2 and PL 19.4
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the IOT 550 feed tray assembly, REP 9.1.
2. Remove the main bypass tray (MSI) assembly, REP 13.6.
3. Remove the front cover assembly, PL 19.1.
4. Open the rear door, PL 19.2 Item 12.
5. Remove the left cover assembly, Figure 1:
a. Remove six screws (1).
b. Release two bosses (2) at the front of the left side cover.
c. Release one hook (3).
d. Release one hook (4) and one boss (4), then remove the left side cover.

Repairs-Adjustments 08/2017
REP 19.6, REP 19.7 4-160 Xerox® VersaLink® B600 Family MFP
 REP 19.8 Left Side IIT Cover (MFP)
Parts List on PL 19.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. While pushing the part A, remove the COVER ICCR (PL19.1.40).

Figure 1 ICCR cover removal

Figure 1 Remove the left side cover (MFP)

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-161 REP 19.7, REP 19.8
2. Refer to Figure 2, remove the left side IIT cover in the direction of the arrow REP 19.9 Second Bias Transfer Roller Assembly (MFP and
MFP_Tall)
Parts List on PL 19.2 and PL 19.4
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Open the rear door, PL 19.1 Item 99.
2. Squeeze the four latches and remove the 2nd BTR roll assembly.

Figure 2 Remove the Left Side IIT Cover (MFP)

Replacement
The replacement is the reverse of the removal procedure. Figure 1 Remove the Second Bias Transfer Roller Assembly (MFP)

Repairs-Adjustments 08/2017
REP 19.8, REP 19.9 4-162 Xerox® VersaLink® B600 Family MFP
REP 19.10 Left Front Cover (MFP and MFP_Tall) Replacement
Parts List on PL 19.1 and PL 19.3 The replacement is the reverse of the removal procedure.

Prerequisite:
Remove the IOT 550 feed tray assembly, REP 9.1.
Remove the main bypass tray (MSI) assembly, REP 13.6.
Remove the front cover assembly, REP 19.1.
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the left front cover, Figure 1:
a. Push the release button in the direction of the arrow (1) to release the front left cover
(2).
b. Disconnect (P/J512) (3), then remove the left front cover (2) with the tray led PWB,
PL 19.1 Item 24 and the tray shade cover, PL 19.1 Item 25.

Figure 1 Remove the left front cover

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-163 REP 19.10
REP 19.11 Not used REP 19.12 Right Side Cover Assembly (MFP and MFP_Tall)
This procedure is not used. Parts List on PL 19.1 and PL 19.3
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. 550 IOT cassette assembly, REP 9.1.
2. Main MSI tray assembly, REP 13.6.
3. Right front cover, REP 19.2.
4. Open the rear door, PL 19.2 Item 99.
5. Remove the right side cover assembly, Figure 1:
a. Remove four screws (1).
b. Release the bosses (2) on the front of the cover.
c. Release one hook (3) on the bottom of the cover.
d. Release two bosses (4) on the rear of the cover, the remove the cover.

Figure 1 Right side cover removal

Repairs-Adjustments 08/2017
REP 19.11, REP 19.12 4-164 Xerox® VersaLink® B600 Family MFP
Replacement REP 19.13 Top Cover (MFP)
The replacement is the reverse of the removal procedure. Parts List on PL 19.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the DADF assembly, REP 50.1.
2. Open the rear door, PL 19.2 Item 99.
3. Remove the top cover, Figure 1:
a. Remove eight screws (1).
b. Lift up and remove the top cover assembly (2).

NOTE: This includes the right IIT inner cover and left IIT inner cover.

Figure 1 Top cover removal

Replacement
Replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-165 REP 19.12, REP 19.13
NOTE: When installing the top cover, check that the actuator full stuck and exit flapper L/R REP 19.14 Left Side Cover (MFP and MFP_Tall)
come out of the paper exit on the top cover.
Parts List on PL 19.2 and PL 19.4
Removal
WARNING
Switch off the electricity to the machine GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
To prevent the printer from falling off the workbench in the following step, position the printer to
overhang the edge of the workbench as little as possible.
1. Remove the 550 IOT cassette assembly, REP 9.1.
2. Remove the main MSI tray assembly, REP 13.6.
3. Remove the front cover assembly, REP 19.1.
4. Remove the left front cover assembly, REP 19.10.
5. Open the rear door, PL 19.1 Item 99.

Repairs-Adjustments 08/2017
REP 19.13, REP 19.14 4-166 Xerox® VersaLink® B600 Family MFP
6. Remove the left side cover, Figure 1: Replacement
a. Remove six screws (1). The replacement is the reverse of the removal procedure.
b. Release two bosses (2) on the front of the left side cover.
c. Release one hook (3) on the bottom of the left side cover.
d. Release one hook and one boss (4) at the rear of the left side cover, then remove the
left side cover (5).

Figure 1 Left side cover removal

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-167 REP 19.14
REP 19.15 Right Side Front Cover (SFP)
Parts List on PL 19.5
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the toner cover, PL 19.1 Item 1.
2. Remove the MSI tray, PL 13.2 Item 1.
3. Remove the IOT 550 cassette, PL 9.1 Item 1.
4. Refer to Figure 1, push and release button to release the hook at the top end of the right
side front cover.
5. Press in at the two bosses and remove the right side front cover in the direction of the
arrow.

Figure 1 Remove the Right Side Front cover (SFP)

Repairs-Adjustments 08/2017
REP 19.15 4-168 Xerox® VersaLink® B600 Family MFP
REP 19.16 WIFI Cap (MFP and MFP_Tall) REP 19.17 ESS Window Assembly Kit (MFP and MFP_Tall)
Parts List on PL 19.2 and PL 19.4 Parts List on PL 19.2 and PL 19.4
Removal Removal
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
1. Release the hook, then remove the WIFI cap, Figure 1. 1. Perform the items that follow Figure 1:
1-1 Slide the lever as shown.
1-2 rotate the lever as shown.
2. Remove the ESS window assembly.

Figure 1 Remove the WIFI cap (MFP)

Replacement
The replacement is the reverse of the removal procedure.

Figure 1 Remove the ESS window assembly (MFP)

Replacement
The replacement procedure is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-169 REP 19.16, REP 19.17
REP 19.18 Rear Cover Assembly (MFP and MFP_Tall) 3. Release two straps (1) and one spring (2), Figure 1:

Parts List on PL 19.2 and PL 19.4

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the right side cover assembly, REP 19.12.
2. Open the rear cover assembly, PL 19.2 Item 99.

Figure 1 Remove the rear cover assembly (MFP)

4. Close the rear door.

Repairs-Adjustments 08/2017
REP 19.18 4-170 Xerox® VersaLink® B600 Family MFP
5. Remove the rear cover assembly, Figure 2. REP 19.19 Front Inner Cover (MFP-Tall)
a. Remove two screws (1) connecting the right rear hinge assembly (2).
Parts List on PL 19.3
b. Remove the right rear hinge assembly (2) and the rear cover assembly while open-
ing the rear cover assembly. Removal
c. Remove the rear cover spring (3). WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the ICCR FIN Cover, PL 19.3 Item 40.
2. Remove the front inner cover, Figure 1:
a. Remove one screw (1).
b. Release tab (A), then pull at location (B) to remove the front inner cover (3).

Figure 2 Remove the rear cover assembly

Replacement
The replacement procedure is the reverse of the removal procedure.

Figure 1 Remove the front inner cover

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-171 REP 19.18, REP 19.19
REP 19.20 Top Cover Assembly (SFP)
Parts List on PL 19.5
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the 250 Sheet Cassette. PL 9.1
2. Remove the Main Bypass Tray Assembly. PL 13.1
3. Remove the Right Side Cover. PL 19.5 Item 8
4. Remove the Left Side Cover. PL 19.6 Item 1
5. Remove the Front Inner Cover. PL 19.5 Item 96
6. Remove the Left Rear Top Cover. PL 19.5 Item 9
7. Remove the Right Rear Top Cover. PL 19.5 Item 10
8. Open the Rear Cover.
9. Remove the UI Console. PL 1.2
10. Remove the three screws (silver, M3x6mm) attaching the Top Cover Assembly, then lift up
the cover. Figure 1.

Figure 1 Remove the Top Cover Assembly (SFP)

Replacement
CAUTION
Avoid pinching the UI harness between the Top Cover and the printer frame when installing the
Top Cover.

NOTE: When installing the Top Cover Assembly, ensure that the Exit Flapper extends out from
the Top Covers’ paper exit slots.

Repairs-Adjustments 08/2017
REP 19.20 4-172 Xerox® VersaLink® B600 Family MFP
REP 19.22 Second Bias Transfer Roller Assembly (SFP) REP 19.24 WiFi Cap (SFP)
Parts List on PL 19.6 Parts List on PL 19.6
Removal Removal
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
1. Open the Rear Cover. 1. Refer to Figure 1, to release the lever in the direction of the arrow.
2. Refer to Figure 1, to release the four latches attaching the Second Bias Transfer Roller
and remove the roller assembly.

Figure 1 Remove the ESS Window Assembly (SFP)

2. Remove the ESS window assembly.

Figure 1 Remove the Second Bias Transfer Roller Assembly (SFP)

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-173 REP 19.22, REP 19.24
REP 19.25 Rear Cover Assembly Kit (SFP) REP 19.32 Left Side Front Cover (MFP-Tall)
Parts List on PL 19.6 Parts List on PL 19.3
Removal Prerequisite:
WARNING Perform the toner cover assembly removal procedure PL 19.3 Item 95.
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause Removal
death or injury. Moving parts can cause injury. WARNING
1. Remove the right side cover. Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
2. Open the Rear Cover. tomer supply while performing tasks that do not need electricity. Electricity can cause
3. Refer to Figure 1, to remove the ends of the two rear cover straps from the rear cover. death or injury. Moving parts can cause injury.
4. close the rear cover. 1. Perform the items that follow, Figure 1:
5. Refer to Figure 1, to remove the two screws (silver, M3x6mm) attaching the right rear 1-1 Push down the catch to release the left front cover.
hinge. 1-2 Rotate the left front cover as shown.
CAUTION
Do not damage the LED harness assembly when performing the next step.
1-3 Remove the left front cover.
2. Refer Disconnect the connector, P/J521.

Figure 1 Remove the Rear Cover Assembly (SFP)

6. Remove the right rear hinge and the rear cover assembly from the printer while opening
the cover.

Repairs-Adjustments 08/2017
REP 19.25, REP 19.32 4-174 Xerox® VersaLink® B600 Family MFP
 REP 19.33 Not Used
This procedure is not used.

Figure 1 Remove the left side front cover

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-175 REP 19.32, REP 19.33
REP 19.35 Top Cover (MFP-Tall)
Parts List on PL 19.3
Prerequisite:
Perform the USB front harness assembly.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Open the rear cover assembly, PL 19.2 Item 99.
2. Remove the OPT blind cover, Figure 1:

Figure 2 Remove top cover

Replacement
When installing the top cover, check that the full stack actuator and left/right exit flapper come
out of the paper exit on the top cover.

Figure 1 Remove the OPT blind cover

3. Perform the items that follow:

3-1 Remove three screws SM18.
3-2 Remove the top cover assembly.

Repairs-Adjustments 08/2017
REP 19.35 4-176 Xerox® VersaLink® B600 Family MFP
REP 19.43 Not Used REP 19.45 Right Side Front Cover (SFP)
This procedure is not used. Parts List on PL 19.5
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the toner cover assembly.
2. Perform the steps that follow, Figure 1:
2-1 Press the hook.
2-2 Rotate the right front cover as shown.
2-3 Remove the right front cover.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-177 REP 19.43, REP 19.45
 REP 19.47 Left Side Front Cover (SFP)
Parts List on PL 19.5
Prerequisite:
Perform the toner cover assembly removal procedure.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Perform the items that follow, Figure 1:
1-1 Push down the catch to release the left front cover.
1-2 Rotate the left front cover as shown.
CAUTION
Do not damage the LED harness assembly when performing the next step.
1-3 Remove the left front cover.
2. Refer Disconnect the connector, P/J521.

Figure 1 Remove the front right side cover (SFP)

Repairs-Adjustments 08/2017
REP 19.45, REP 19.47 4-178 Xerox® VersaLink® B600 Family MFP
 REP 19.48 Toner Cover Assembly (SFP)
Parts List on PL 19.5
Prerequisite:
Perform the WiFi cap removal procedure, PL 19.5 Item 95.

Removal
WARNING
Switch off the electricity to the machine GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Open the Toner Cover Assembly, Figure 1.
2. Perform the items that follow:
2-1 Push the hook as shown.
2-2 Remove the toner cover assembly.

Figure 1 Remove the left side front cover

Replacement
The replacement is the reverse of the removal procedure. Figure 1 Toner cover assembly removal

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-179 REP 19.47, REP 19.48
REP 19.49 Right Side Cover Assembly (SFP) 6-1 Release one boss in the middle edge.
6-2 Release one boss on the bottom edge.
Parts List on PL 19.5
6-3 Remove the right side cover assembly.
Prerequisites:
Remove the right side front cover.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Open the waste box cover on the right side, press the tab and remove the waste toner
assembly, Figure 1.

Figure 1 Remove the toner waste box assembly

2. Open the rear door.

CAUTION Figure 2 Remove the right side cover assembly (SFP)
In the following step, to prevent the cover from dropping down as you remove the straps, sup-
port the cover from underneath.
3. Remove the items that follow, Figure 1:
One screw ST6.
Five screws ST18.
4. Perform the items that follow, Figure 1:
4-1 Release one hook.
4-2 Release one boss.
5. Release one hook at the bottom of the right side cover assembly, Figure 2.
6. Perform the items that follow, Figure 2:

Repairs-Adjustments 08/2017
REP 19.49 4-180 Xerox® VersaLink® B600 Family MFP
REP 19.50 Top Cover (SFP) 3-2 Remove the top cover assembly.

Parts List on PL 19.5

Prerequisite:
Perform the removals that follow:

• UI console assembly.
• UI access door.
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Open the rear cover assembly, PL 19.2 Item 99.
2. Remove the OPT blind cover, Figure 1:

Figure 2 Remove top cover

Replacement
When installing the top cover, check that the actuator full stuck and exit flapper L/R come out of
the paper exit on the top cover.

Figure 1 Remove the OPT blind cover

3. Perform the items that follow:

3-1 Remove four screws SM18.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-181 REP 19.50
REP 19.51 Left Side Cover (SFP)
Parts List on Pl 19.6
Prerequisites:
Left front cover PL 19.5 Item 95.

Removal
WARNING
Switch off the electricity to the machine GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
To prevent the printer from falling off the workbench in the following step, position the printer to
overhang the edge of the workbench as little as possible.
1. Open the rear cover assembly, PL 19.1 Item 99.
2. Remove four screws SM 18
3. Release the items that follow, Figure 1:
3-1 One hook.
3.2 One hook.
3-3 One boss.
4. Release one hook.
5. Perform the items that follow:
5-1 Release one hook.
5.2 Release one boss.
5-3 Remove the left side cover.

Figure 1 Left side cover (SFP) removal

Repairs-Adjustments 08/2017
REP 19.51 4-182 Xerox® VersaLink® B600 Family MFP
Replacement REP 19.54 WIFI Cap (SFP)
The replacement is the reverse of the removal procedure. Parts List on PL 19.6
Prerequisite:
Perform the ESS window assembly, PL 19.6 Item 16.

Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Release the hook and remove the WIFI cap, Figure 1.

Figure 1 WIFI cap (SFP) removal

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-183 REP 19.51, REP 19.54
REP 19.55 ESS Window Assembly Kit (SFP) REP 19.56 Rear Cover Assembly (MFP)
Parts List on PL 19.6 Parts List on PL 19.6
Prerequisite: Prerequisite:
Perform the MSI main tray assembly, PL 13.2 Item 1. Perform the right side cover assembly, PL 19.5 Item 97.

Removal Removal
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
1. Perform the items that follow, Figure 1: 1. Open the rear cover assembly.
1-1 Slide the lever as shown. 2. Perform the items that follow, Figure 1:
1-2 rotate the lever as shown. 2-1 Raise the lever.
2. Remove the ESS window assembly. 2-2 Remove the relay cover.
2-3 Disconnect the connector, P/J296.
3. Release two rear cover straps

Figure 1 Remove the ESS window assembly (SFP)

Replacement
The replacement procedure is the reverse of the removal procedure.

Repairs-Adjustments 08/2017
REP 19.55, REP 19.56 4-184 Xerox® VersaLink® B600 Family MFP
 Figure 2 Remove the rear cover assembly (SFP)

Replacement
The replacement procedure is the reverse of the removal procedure.

Figure 1 Remove the rear cover assembly (SFP)

4. Close the rear cover assembly.

5. Remove two screws, SM18, holding the right rear hinge assembly, Figure 1.
6. Remove the right rear hinge assembly and the rear cover assembly.
7. Remove the rear cover spring.

08/2017 Repairs-Adjustments
Xerox® VersaLink® B600 Family MFP 4-185 REP 19.56
Repairs-Adjustments 08/2017
REP 19.56 4-186 Xerox® VersaLink® B600 Family MFP
REP 20.1 Cover LH C 4. Perform the items that follow, Figure 2:
4-1 Release the two tabs.
Parts List on PL 20.1
4-2 Remove the cover LH C.
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to the Hardware Kit.

1. Remove the mailbox from the IOT, then turn the mailbox upside down.
2. Remove two screws SM20, Figure 1.

Figure 1 Removing bottom screws

Figure 2 Removing cover LH C
CAUTION
Use care during the next Step as the covers are no longer firmly attached to the frame and may Replacement
easily fall off and get damaged. The replacement is the reverse of the removal procedure.
3. Turn the mailbox right side up as shown in Figure 2.

08/2017 Repairs-Adjustments
Xerox Mailbox 4-187 REP 20.1
REP 20.2 Cover RH C and Cover Assembly Staple 4-1 Release the two tabs.
4-2 Remove the cover RH C.
Parts List on PL 20.2
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the mailbox from the IOT, then turn the mailbox upside down.
2. Remove two screws SM20, Figure 1.

Figure 1 right hand cover bottom screws Figure 2 Cover removal

CAUTION
Replacement
Use care during the next Step as the covers are no longer firmly attached to the frame and may
The replacement is the reverse of the removal procedure.
easily fall off and get damaged.
3. Turn the mailbox right side up.
4. Perform the items that follow, Figure 2:

Repairs-Adjustments 08/2017
REP 20.2 4-188 Xerox Mailbox
REP 20.3 Cover Top C REP 20.4 MBX PWB
Parts List on PL 20.2 Parts List on PL 20.1
Removal Removal
WARNING WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury. cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit. NOTE: For additional information about screws and fasteners, refer Hardware Kit.

1. Remove the cover LH C, REP 20.1. 1. Remove the cover LH C, REP 20.1.
2. Remove the cover RH C/cover assembly staple, REP 20.2. 2. Remove the cover RH C/cover assembly staple, REP 20.2.
3. Perform the items that follow, Figure 1: 3. Remove the cover top C, REP 20.3.
3-1 Use a flat blade screwdriver and release the two tabs. 4. Release the harness assembly vertical sensor from the clamp.
3-2 Remove the cover top C. 5. Remove the items that follow, Figure 1:
5-1 Two screws, one SM18 and one ST20.
5-2 The bracket RH
6. Remove the items that follow, Figure 1:
6-1. One screw, SM18.
6-2. One screw, ST20.
6-3. The bracket LH
7. Disconnect all connectors from the PWB MBX, Figure 1.
8. Remove the items that follow, Figure 1:
8-1 Four screws, ST20.
8-2 MBX PWB.

Figure 1 Cover top C removal

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox Mailbox 4-189 REP 20.3, REP 20.4
 REP 20.5 LVPS PWB
Parts List on PL 20.1
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the cover LH C, REP 20.1.

2. Disconnect two connectors, P/J590, P/J591, Figure 1.
3. Remove the components that follow, Figure 1:
3-1 Two screws, ST20.
3-2 Remove the LVPS PWB.

Figure 1 PWB PBX removal

Replacement
The replacement is the reverse of the removal procedure.

Figure 1 LVPS pwb

Repairs-Adjustments 08/2017
REP 20.4, REP 20.5 4-190 Xerox Mailbox
Replacement REP 20.6 Motor Assembly
The replacement is the reverse of the removal procedure. Parts List on PL 20.2
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the cover LH C, REP 20.1.

2. Remove the cover RH C/cover assembly staple, REP 20.2.
3. Remove the cover top C, REP 20.3.
4. Disconnect the connector, P/J8910, Figure 1.
5. Remove two screws, SM25.
6. Remove the items that follow, Figure 1:
6-1 Belt.
6-2 Motor

08/2017 Repairs-Adjustments
Xerox Mailbox 4-191 REP 20.5, REP 20.6
 REP 20.7 Solenoid Assembly Gate
Parts List on PL 20.2
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer Hardware Kit.

1. Remove the cover RH C/cover assembly staple, REP 20.2.

2. Turn the mailbox upside down as shown in Figure 1.
3. Disconnect the connector, P/J8939.
4. Release the solenoid assembly gate harness, PL 20.2 Item 11, from harness guide.
CAUTION
When releasing the chute low MBX in the next step, be careful not to damage the harness
assembly vertical LED, PL 20.2.9.
5. Remove the components that follow, Figure 1:
5-1 Two screws, ST20.
5-2 Release the chute low mbx.
6. Remove the components that follow, Figure 1:
6-1 Two screws, SM25.
6-2 Ground plate RH.
7. Remove the solenoid assembly gate while pulling out the harness through hole A.

Figure 1 Motor assembly

Replacement
The replacement is the reverse of the removal procedure.

Figure 1 Solenoid assembly gate

Repairs-Adjustments 08/2017
REP 20.6, REP 20.7 4-192 Xerox Mailbox
Replacement REP 20.8 Tray Assembly
The replacement is the reverse of the removal procedure. Parts List on PL 20.1
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the cover LH C, REP 20.1.

2. Remove the cover RH C/cover assembly staple, REP 20.2.
3. Remove the tray assembly bottom, REP 20.9.
4. Turn the mailbox up side down as shown in Figure 1.
5. Remove the components that follow, Figure 1:
5-1 One screw, SM18.
5-2 Spring tension, PL 20.2 Item 16.
5-3 Bracket assembly tension, PL 20.2 Item 17.
5-4 Pulley tension spring, PL 20.2 Item 16.

08/2017 Repairs-Adjustments
Xerox Mailbox 4-193 REP 20.7, REP 20.8
 Figure 2 3rd tray assembly

9. Disconnect connector P/J8933, Figure 3.

10. Remove the items that follow, Figure 3:
10-1 E-ring.
Figure 1 Tension pulley 10-2 Pulley T20 MBX while avoiding the belt.
11. Remove the items that follow, Figure 3:
6. Disconnect the connector P/J8334, Figure 2. 11-1 Four screws, ST20.
7. Remove the items that follow, Figure 2: 11-2 2nd tray assembly, PL 20.1 Item 2.
7-1 E-ring.
7-2 Pulley. T20 MBX and Bushing while releasing the belt.
8. Remove the items that follow, Figure 2:
8-1 Four screws, ST20.
8-2 3rd tray assembly, PL 20.1 Item 2.

Repairs-Adjustments 08/2017
REP 20.8 4-194 Xerox Mailbox
 Figure 3 2nd tray assembly Figure 4 1st tray assembly

12. Disconnect connector P/J8932, Figure 4. Replacement

13. Remove the components that follow, Figure 4:
NOTE: Perform the steps the follow before installing the new spare tray assembly into the mail-
13-1 E-ring. box:
13-2 Pulley T20 MBX while releasing the belt.
1. Compare the new spare tray to the old spare tray. It may be necessary to transfer one or
14. Remove the components that follow, Figure 4:
two parts from the old assembly to the new assembly.
14-1 Four screws, ST20.
2. Check that the new spare tray has a label in it. It may be necessary to affix a label that is
14-2 1st tray assembly, PL 20.1 Item 2.
provided to the new tray assembly.
3. The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox Mailbox 4-195 REP 20.8
REP 20.9 Tray assembly Bottom 3. The replacement is the reverse of the removal procedure.

Parts List on PL 20.1

Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the cover LH C, REP 20.1.

2. Remove the cover RH c/cover assembly staple, REP 20.2.
3. Turn the mailbox upside down as shown in Figure 1.
4. Remove the items that follow, Figure 1:
4-1 Four screws, ST20.
4-2 Tray assembly bottom, PL 20.1 Item 3.

Figure 1 Tray assembly bottom

Replacement
NOTE: Perform the steps the follow before installing the new spare tray assembly into the mail-
box:

1. Compare the new spare tray to the old spare tray. It may be necessary to transfer one or
two parts from the old assembly to the new assembly.
2. Check that the new spare tray has a label in it. It may be necessary to affix a label that is
provided to the new tray assembly.

Repairs-Adjustments 08/2017
REP 20.9 4-196 Xerox Mailbox
REP 20.10 Bin Assembly Gate Solenoid
Parts List on PL 20.1
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, Hardware Kit.

1. Remove the cover LH C, REP 20.1.

2. Perform the items that follow, Figure 1:
2-1 Remove the connector from defective bin gate solenoid P/J8940, or P/J8941, or
P/J8942.
2-2 Release the harness from the harness guides
3. Remove two screws, ST20, from the defective bin gate solenoid.
4. Perform the items that follow, Figure 1:
4-1 Disengage the link arm from the defective bin gate solenoid.
4-2 Remove bin assembly gate solenoids.

Figure 1 Bin assembly gate solenoids

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox Mailbox 4-197 REP 20.10
Repairs-Adjustments 08/2017
REP 20.10 4-198 Xerox Mailbox
REP 21.1 Cover LH C CAUTION
Use care during the next step as the covers are no longer firmly attached to the frame and may
Parts List on PL 21.1
easily fall off.
Removal 3. Turn the finisher right side up.
WARNING 4. Perform the steps that follow, Figure 2:
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from 4-1. Use a flat blade screwdriver to release the two tabs.
the customer supply while performing tasks that do not need electricity. Electricity can
4-2. Remove the cover LH C.
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Perform the steps that follow:

• Remove the finisher.
• Turn the finisher upside down.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit

2. Remove two screws, ST20, Figure 1.

Figure 1 Removing bottom screws

Figure 2 Cover LH C removal

08/2017 Repairs-Adjustments
Xerox Finisher 4-199 REP 21.1
Replacement REP 21.2 Cover RH C
The replacement is the reverse of the removal procedure. Parts List on PL 21.2
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Perform the steps that follow:

• Remove the finisher.
• Turn the finisher upside down.
2. Remove two screws, ST20, Figure 1.

Figure 1 Right hand cover bottom screws

Repairs-Adjustments May 2017 Initial IssueRevised BUS Update: 9 July 2018

REP 21.1, REP 21.2 4-200 Xerox Finisher
 CAUTION REP 21.3 Cover Top C
Use care during the next step as the covers are no longer firmly attached to the frame and may
Parts List on PL 21.2
easily fall off.
3. Turn the finisher right side up.
Removal
4. Perform the steps that follow, Figure 2. WARNING
4-1 Insert a flat blade screwdriver to release the two tabs. Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
4.2 Remove the cover RH C.
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the cover LH C, REP 21.1.

2. Remove the cover RH C, REP 21.2.
3. Perform the items that follow, Figure 1:
3-1 Release two tabs.
3-2 Remove the top cover C.

Figure 2 Cover removal

Replacement Figure 1 Cover top C removal

The replacement is the reverse of the removal procedure.

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox Finisher 4-201 REP 21.2, REP 21.3
REP 21.4 PWB GPF A4 Finisher
Parts List on PL 21.1
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the cover lower C, REP 21.8.

2. Turn the finisher upside down.
3. Disconnect all connectors, Figure 1.
4. Remove the components that follow:
4-1 Six screws, SM18.
4-2 PWB GPF A4 finisher.

Figure 1 PWB removal

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments May 2017 Initial IssueRevised BUS Update: 9 July 2018

REP 21.4 4-202 Xerox Finisher
REP 21.5 LVPS Replacement
Parts List on PL 21.1 The replacement is the reverse of the removal procedure.

Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the cover LH C, REP 21.1.

2. Disconnect two connectors, P/J590, P/J591, Figure 1.
3. Remove the components that follow:
3-1 Two screws, ST20.
3-2 LVPS.

Figure 1 LVPS removal

08/2017 Repairs-Adjustments
Xerox Finisher 4-203 REP 21.5
REP 21.6 Motor Assembly
Parts List on PL 21.2
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the cover LH C, REP 21.1.

2. Remove the cover RH C/cover assembly staple, REP 21.2.
3. Remove the cover top C, REP 21.3.
4. Disconnect the connector, P/J9810, Figure 1.
5. Remove two screws, SM25, Figure 1.
6. Remove the components that follow, Figure 1:
6-1 Belt.
6-2 Motor.

Figure 1 Motor assembly

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments May 2017 Initial IssueRevised BUS Update: 9 July 2018

REP 21.6 4-204 Xerox Finisher
REP 21.7 Solenoid Assembly Gate
Parts List on PL 21.2
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the cover RH C, REP 21.2.

2. Remove the Cover lower C, REP 21.8.
3. Turn the finisher upside down as shown in Figure 1.
4. Disconnect the connector P/J8869.
5. Release the solenoid assembly gate harness from the two clamps, Figure 1.
6. Remove the components that follow, Figure 1:
6-1 Two screws, SM25.
6-2 Solenoid assembly gate.

Figure 1 Solenoid gate assembly removal

Replacement
The replacement is the reverse of the removal procedure.

08/2017 Repairs-Adjustments
Xerox Finisher 4-205 REP 21.7
REP 21.8 Cover Lower C REP 21.9 Motor Assembly Stepping
Parts List on PL 21.1 Parts List on PL 21.1
Removal Removal
WARNING WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury. cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit. NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the finisher, REP TBD. Turn the finisher upside down. 1. Remove the cover LH C, REP 21.1.
2. Perform the items that follow, Figure 1: 2. Remove the LVPS, REP 21.8.
2-1 Press the release lever. 3. Remove the components that follow, Figure 1:
2-2 Remove the cover lower C. 3-1 One screw, ST20.
3-2 Plate ground LH bracket.
4. Remove the components that follow, Figure 1:
4-1 One E-ring.
4-2 Gear.

Figure 1 Cover lower C removal

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments May 2017 Initial IssueRevised BUS Update: 9 July 2018

REP 21.8, REP 21.9 4-206 Xerox Finisher
 Figure 1 Motor gear and bracket removal Figure 2 Motor assembly removal

5. Perform the steps that follow, Figure 2: Replacement

5-1 Disconnect two connectors, P/J8906, P/J8907. The replacement is the reverse of the removal procedure.
5-2 Release the wire holder.
6. Remove the components that follow, Figure 2:
6-1 Two screws, ST20.
6-2 One screw, SM18.
6-3 Motor assembly stepping, Figure 2.

08/2017 Repairs-Adjustments
Xerox Finisher 4-207 REP 21.9
REP 21.10 Stapler Assembly
Parts List on PL 21.2
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the Cover RH C, REP 21.2.

2. Perform the steps that follow, Figure 1:
2-1 Disconnect connectors P/J8897,P/J9808.
2-2 Release the harness from the clamps.
3. Remove the components that follow, Figure 1:
3-1 Two screws, ST20, harness Kit.
3-2 Stapler assembly with the bracket assembly.
4. Remove the components that follow, Figure 1:
4-1 Two screws SM4.
4-2 Bracket from the stapler assembly.

Figure 1 Stapler and bracket removal

Replacement
The replacement is the reverse of the removal procedure.

Repairs-Adjustments May 2017 Initial IssueRevised BUS Update: 9 July 2018

REP 21.10 4-208 Xerox Finisher
REP 21.11 Base Tray Assembly
Parts List on PL 21.1
Removal
WARNING
Switch off the electricity to the machine. Refer to GP 4. Disconnect the power cord from
the customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.

NOTE: For additional information about screws and fasteners, refer to Hardware Kit.

1. Remove the cover LH C, REP 21.1.

2. Remove the cover RH C, REP 21.2.
3. Remove two springs.
4. Remove the E-ring, then the gear.
5. Remove two screws, then gear assembly rack right, and gear assembly rack left.
6. Fully lower the tray, then release the wheels from the guides.
Replacement
1. Reinstall gear assembly rack right.
2. Set the tray half-way in gear rack.
3. Reinstall gear assembly rack left, then tighten two screws.
4. Reinstall the gear.

NOTE: Do not install the E-ring at this time

5. Using gear rack, level the tray lifting gear rack while turning gear, until the teeth of the two
gears mesh and lock via the motor to stop the gear rack from lowering.
6. Reinstall the E-ring on gear.

08/2017 Repairs-Adjustments
Xerox Finisher 4-209 REP 21.11
Repairs-Adjustments May 2017 Initial IssueRevised BUS Update: 9 July 2018
REP 21.11 4-210 Xerox Finisher
REP 50.1 DADF Assembly (MFP Std. and MFP Tall)
Parts List on PL 50.1
Removal
MFP Std. C605

WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the IOT 550 cassette assembly, PL 19.1 Item 1.
2. Remove the main MSI tray assembly, PL 13.2 Item 1.
3. Remove the ESS window assembly kit, PL 19.2 Item 13.
4. Remove the WiFi cap, PL 19.2 Item 16.
5. Remove the L front cover, PL 19.1 Item 22.
6. Remove the L side cover, PL 19.2 Item 1.
7. Remove the top ESS plate, PL 18.1 Item 18.
CAUTION
In the following step, engage the lever enough to release the FFC only. Over-engagement of
the release lever will break the lever destroying the lock mechanism forcing replacement of the
PWB.

NOTE: When engaging the release lever on the FFC connector, slightly press open the release
lever no more than 15 degrees. Hold the lever while gently removing the FFC from the connec-
tor as shown in the inset of Figure 1, Disconnect the DADF harness and FFC.

1. Refer to Figure 1, following the caution above, release the FFC (P/J1371) coming from the
DADF, disconnect (P/J1377), and the ground wire from the ESS PWB, PL 18.1 Item 3.
Figure 1 Disconnect the DADF harness and FFC (MFP Std.)

2. Refer to Figure 1, release the hook and remove the FFC Cover from the IIT Assembly.
3. Refer to Figure 1, remove the DADF harness out of its harness guide and up through the
IIT Assembly.
a. Fold the DADF harness connector up against the wires.
b. Orient the harness connector to face the front of the printer.
c. Pass the harness up through the IIT Assembly.
4. Refer to Figure 2, lift the DADF assembly straight up from the IIT assembly in the direction
of the arrow.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-211 REP 50.1
 6. Remove the L side cover, PL 19.2 Item 1.
7. Remove the top ESS plate, PL 18.1 Item 18.
CAUTION
In the following step, engage the lever enough to release the FFC only. Over-engagement of
the release lever will break the lever destroying the lock mechanism forcing replacement of the
PWB.

NOTE: When engaging the release lever on the FFC connector, slightly press open the release
lever no more than 15 degrees. Hold the lever while gently removing the FFC from the connec-
tor as shown in the inset of Figure 3, Disconnect the DADF harness and FFC.

1. Refer to Figure 3, following the caution above, release the FFC (P/J1371) coming from the
DADF, disconnect (P/J1377), and the ground wire from the ESS PWB, PL 18.1 Item 3.

Figure 2 Separate the DADF Assembly from the IIT

Removal
MFP Tall. C605_Tall

WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
Figure 3 Disconnect the DADF harness and FFC (MFP Tall)
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
2. Refer to Figure 3, release the hook and remove the FFC Cover from the IIT Assembly.
1. Remove the IOT 550 cassette assembly, PL 19.1 Item 1.
3. Refer to Figure 4, remove the DADF harness out of its harness guide and up through the
2. Remove the main MSI tray assembly, PL 13.2 Item 1. IIT Assembly.
3. Remove the ESS window assembly kit, PL 19.2 Item 13. a. Fold the DADF harness connector up against the wires.
4. Remove the WiFi cap, PL 19.2 Item 16. b. Orient the harness connector to face the front of the printer.
5. Remove the L front cover, PL 19.1 Item 22.

Repairs-Adjustments 08/2017
REP 50.1 4-212 Xerox B600/605/610/615 Printer
 c. Pass the harness up through the IIT Assembly. Replacement
4. Refer to Figure 4, lift the DADF assembly straight up from the IIT assembly in the direction CAUTION
of the arrow.
Avoid pinching wires when installing the DADF harness and FFC. Be sure to follow the harness
routes as shown in Figure 5.

Figure 4 Separate the DADF Assembly from the IIT

Figure 5 DADF Harness Routes

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-213 REP 50.1
NOTE: To ensure integrity of the FFC connected at the ESS PWB, the following steps are to be REP 50.2 IIT Assembly
observed. Do not attempt to engage the release lever to insert the FFC cable, the FFC connec-
tor will allow insertion and lock on its own. Parts List on PL 50.1
1. Slip the core down the FFC cable.
Removal
MFP Std. C605
2. To ease installation and ensure proper alignment of the FFC cable, bend the blue “grip
tab” 90 degrees perpendicular to the FFC.
3. Referring to Figure 6 and Figure 7, Proper FFC Cable Insertion, grasp the grip tab of the
WARNING
FFC cable placing the back, or non-conductive Side, of the FFC cable against the edge of Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
the connector and centered to the connector. tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Remove the IOT 550 cassette assembly, PL 19.1 Item 1.
2. Remove the main MSI tray assembly, PL 13.2 Item 1.
3. Open the rear door.
4. Remove the ESS window assembly kit, PL 19.2 Item 13.
5. Remove the WiFi cap, PL 19.2 Item 16.
6. Remove the L front cover, PL 19.1 Item 22.
7. Remove the L side cover, PL 19.2 Item 1.
8. Remove the Cover Front IIT, PL 50.1.19.
9. Remove the UI inner cover, PL 1.1 Item 2.
10. Remove the top ESS plate, PL 18.1 Item 18.
11. Refer to Figure 1, remove 2 screws connecting the UI plate to the scanner and three
Figure 6 Cable Perpendicular Insertion screws in the UI plate.

Figure 7 Cable Parallel Connector Insertion

4. Using the grip tab bent at 90 degrees, firmly push the FFC cable into the connector until
fully seated. The latch of the connector will “click” when fully seated, locking the FFC in-
place.

Repairs-Adjustments 08/2017
REP 50.1, REP 50.2 4-214 Xerox B600/605/610/615 Printer
 Figure 2 Disconnect the harnesses and two FFCs (MFP Std.)
Figure 1 UI plate screw locations
Removal
CAUTION MFP Tall C605_Tall
In the following step, engage the lever enough to release the FFC only. Over-engagement of
the release lever will break the lever destroying the lock mechanism forcing replacement of the WARNING
PWB. Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
NOTE: When engaging the release lever on the FFC connector, slightly press open the release
death or injury. Moving parts can cause injury.
lever no more than 15 degrees. Hold the lever while gently removing the FFC from the connec-
tor as shown in the inset of Figure 2, Disconnect the harnesses and two FFCs. 1. Remove the finisher or mailbox, if installed.
2. Remove the IOT 550 cassette assembly, PL 19.1 Item 1.
12. Refer to Figure 2, following the caution above, release the 2 FFC cables (P/J1370 and P/
3. Remove the main MSI tray assembly, PL 13.2 Item 1.
J1371) and disconnect (P/J1372, P/J1373, P/J1374, P/J1377) from the ESS PWB.
4. Open the rear door.
13. Refer to Figure 2, remove two screws (SM18, silver, M3X6mm) to release the ground har-
nesses from the ESS PWB, PL 18.1 Item 3. 5. Remove the ESS window assembly kit, PL 19.2 Item 13.
14. Release three clamps and five push-ties. 6. Remove the WiFi cap, PL 19.2 Item 16.
15. Refer to Figure 2, remove eight screws (SM18, silver, M3X6mm) to remove the scanner 7. Remove the L front cover, PL 19.1 Item 22.
assembly PL 50.1 Item 13 in the direction of the arrow. 8. Remove the L side cover, PL 19.2 Item 1.
9. Remove the exit top finisher cover, if installed, PL 19.3 Item 50.
10. Remove the R side finisher cover, PL 19.3 Item 32.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-215 REP 50.2
11. Remove the L side finisher cover, PL 19.4 Item 2. CAUTION
12. Remove the SUB L side finisher cover, PL 19.3 Item 43. In the following step, engage the lever enough to release the FFC only. Over-engagement of
13. Remove the rear finisher cover, PL 19.4 Item 3. the release lever will break the lever destroying the lock mechanism forcing replacement of the
PWB.
14. Remove the inner rear finisher cover, PL 19.3 Item 31.
15. Remove the IIT front cover, PL 50.1 Item 19. NOTE: When engaging the release lever on the FFC connector, slightly press open the release
16. Remove the UI inner cover, PL 1.1 Item 2. lever no more than 15 degrees. Hold the lever while gently removing the FFC from the connec-
tor as shown in the inset of Figure 4, Disconnect the harnesses and two FFCs.
17. Remove the top ESS plate, PL 18.1 Item 18.
18. Refer to Figure 3, remove the 2 screws that connect the UI plate to the scanner, and the 19. Refer to Figure 4, following the caution above, release the 2 FFC cables (P/J1370 and P/
three screws in the bottom of the UI plate. J1371) and disconnect (P/J1372, P/J1373, P/J1374, P/J1377) from the ESS PWB.
20. Refer to Figure 4, remove two screws (SM18, silver, M3X6mm) to release the ground har-
nesses from the ESS PWB, PL 18.1 Item 3.
21. Release three clamps and five push-ties.
22. Refer to Figure 4, remove eight screws (SM18, silver, M3X6mm) to remove the scanner
assembly PL 50.1 Item 13 in the direction of the arrow.

Figure 3 UI plate screw locations

Figure 4 Disconnect the harnesses and two FFCs (MFP Std.)

Repairs-Adjustments 08/2017
REP 50.2 4-216 Xerox B600/605/610/615 Printer
Replacement
CAUTION
Avoid pinching wires when installing the DADF harness and FFC. Be sure to follow the harness
routes as shown in Figure 7.

NOTE: To ensure integrity of the FFC connected at the ESS PWB, the following steps are to be
observed. Do not attempt to engage the release lever to insert the FFC cable, the FFC connec-
tor will allow insertion and lock on its own.

1. Slip the core down the FFC cable.

2. To ease installation and ensure proper alignment of the FFC cable, bend the blue “grip
tab” 90 degrees perpendicular to the FFC.
3. Referring to Figure 5 and Figure 6, Proper FFC Cable Insertion, grasp the grip tab of the
FFC cable placing the back, or non-conductive Side, of the FFC cable against the edge of
the connector and centered to the connector.
4. Using the grip tab bent at 90 degrees, firmly push the FFC cable into the connector until
fully seated. The latch of the connector will “click” when fully seated, locking the FFC in-
place.

Figure 5 Cable Perpendicular Insertion

Figure 7 DADF Harness Routes

Figure 6 Cable Parallel Insertion

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-217 REP 50.2
REP 50.3 Left and Right Counterbalance Assemblies REP 50.4 Platen Cushion Assembly (MFP Std. and MFP
(Hinges) (MFP Std. and MFP Tall) Tall)
Parts List on PL 50.1 Parts List on PL 50.1 Item 12
Removal Removal
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
1. Remove the DADF, PL 50.1 Item 1, from the scanner. 1. Open the document cover.
2. Refer to Figure 1, rest the DADF on the work surface as shown. 2. Remove the platen cushion assembly, PL 50.1 Item 12.
3. Refer to Figure 1, remove eight screws (silver, tapping, m3x8), remove the left and right 3. Clean any residue adhesive from the DADF lid left behind.
hinges. 4. A mild cleaning solution such as soap and water or glass cleaner may assist cleaning by
softening up the adhesive residue.
Replacement
NOTE: When installing the platen cushion assembly, arrange the platen cushion assembly as
shown in Figure 1.

1. Align the platen cushion assembly to the platen glass so that the DADF chute door is
aligned to the DADF chute of the DADF lid, (left side).
2. Carefully lower the DADF lid onto the platen cushion assembly.
3. Gently but firmly, press the DADF lid to the scanner to adhere the platen cushion assem-
bly to the DADF lid.
4. Lift the DADF lid and inspect the platen cushion assembly checking for any gaps between
the adhesive and the lid area. Close any gaps between the platen cushion assembly and
the DADF lid by pressing the platen cushion assembly to the lid.

Figure 1 Remove the Hinges

Replacement
CAUTION
The Hinges are keyed and must be installed in their specified locations.

Repairs-Adjustments 08/2017
REP 50.3, REP 50.4 4-218 Xerox B600/605/610/615 Printer
 REP 50.5 Left IIT Cover (MFP Std. and MFP Tall)
Parts List on PL 50.1 Item 14
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Refer to Figure 1 (MFP Std.), Figure 2 (MFP Tall), release the hook on the rear side of the
left IIT cover, and remove the left IIT cover.

Figure 1 Platen cushion assembly installation method

Figure 1 Left IIT cover removal MFP Std.

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-219 REP 50.4, REP 50.5
 REP 50.6 Left IIT Cap (MFP Std. and MFP Tall)
Parts List on PL 50.1 Item 15
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Refer to Figure 1, release the hook on the rear side of the left IIT cover, and remove the
left IIT cover, PL 50.1 Item 14.
2. Refer to Figure 1, release the hook on the right of the left IIT cap and remove the left IIT
cap.

Figure 2 Left IIT cover removal MFP Tall

Figure 1 Left IIT cap removal

Repairs-Adjustments 08/2017
REP 50.5, REP 50.6 4-220 Xerox B600/605/610/615 Printer
REP 50.7 DADF Actuator (MFP Std. and MFP Tall) REP 50.8 IIT Front Cover (MFP Std. and MFP Tall)
Parts List on PL 50.1 Item 14 Parts List on PL 50.1 Item 19
Removal Removal
WARNING WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus- Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury. death or injury. Moving parts can cause injury.
1. Refer to Figure 1, open the DADF Upper Feeder Assembly. 1. Refer to Figure 1, release the hook and remove the front IIT cover.
2. Release the two bosses at the ends of the DADF Actuator by slightly bending the Actua-
tor, and remove it.

Figure 1 Remove the Front IIT Cover

Figure 1 Remove the DADF Actuator

08/2017 Repairs-Adjustments
Xerox B600/605/610/615 Printer 4-221 REP 50.7, REP 50.8
REP 50.9 DADF Feed Roll Kit
Parts List on PL 50.1
Removal
WARNING
Switch off the electricity to the machine, GP 4. Disconnect the power cord from the cus-
tomer supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
1. Refer to Figure 1, open the DADF Upper Feeder Assembly.
CAUTION
In the following steps, avoid breaking the DADF Feed Roller and related hooks. Do not bend
the hooks excessively. Carefully align the DADF Feed Roller with its mating features.
2. Refer to Figure 1, rotate the hook of the DADF Feed Roller and release the boss.
3. Remove the DADF Feed Roller.

Figure 2 Remove the DADF Separator Cover and Spring

Figure 1 Remove the DADF Feed Roller

4. Refer to Figure 2, remove the Separator Cover Assembly in the direction of the arrow.
5. Remove the DADF Separator Spring.

Repairs-Adjustments 08/2017
REP 50.9 4-222 Xerox B600/605/610/615 Printer
ADJ 1 Cleaning the LPH 4. Check that the cleaning pad is correctly installed on the cleaning wand. If necessary
obtain a clean pad. Figure 2.
Purpose
NOTE: Squeeze the tabs together to if it is necessary to release the cleaning pad from
Clean the LPH as a standard part of service. Cleaning the LPH provides consistent image
quality. the wand.

Clean
WARNING
Isolate the machine from the electrical supply while performing tasks that do not need
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury.
1. Switch off the machine, unplug the cord from the power, GP 4.
2. Open the front door.
3. Remove the cleaning wand from inside the front door, Figure 1.

Figure 2 Cleaning pad location

Figure 1 Cleaning wand location

Revised BUS Update: 9 July 2018 08/2017 Repairs-Adjustments

Xerox® VersaLink® B600 Family MFP 4-223 ADJ 1
5. Identify the position of the guide rail. Figure 3. 6. Put the cleaning wand over the guide rail so that the flat face of the wand sits on the guide
rail as shown in Figure 4.

Figure 3 Guide rail location

Figure 4 Cleaning wand positioning

Repairs-Adjustments 08/2017 Revised BUS Update: 9 July 2018

ADJ 1 4-224 Xerox® VersaLink® B600 Family MFP
7. Slide the wand along the guide rail until it reaches the stopper on the left edge and the 8. If the error persists, go to RAP 089-623 to 089-679 LED Offset Correction Error RAP.
right edge, Figure 5.

Figure 5 Cleaning wand movement to clean LPH

Revised BUS Update: 9 July 2018 08/2017 Repairs-Adjustments

Xerox® VersaLink® B600 Family MFP 4-225 ADJ 1
ADJ 2 Cleaning the Scanner 6. To access the second-side scanning lens assembly, lower the second-side scanning
access cover Figure 2.
Purpose
To clean the optics components of the scanner, ensuring optimum image quality.

Refer to:
• Cleaning the Scanner
• Cleaning the feed rollers on the DADF
Procedure
Cleaning the Scanner
WARNING
Isolate the machine from the electrical supply while performing tasks that do not need
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury.
1. Remove any paper from the document feeder tray, and the document output tray.
2. Open the document cover.
3. Slightly dampen a soft, lint-free cloth with water.

NOTE: For best results in the following step, use Xerox® Glass Cleaner to remove marks and
streaks.

4. Clean the document glass, the side-1 scanning area (to the left of the of the document
glass) and the white strip, Figure 1. Figure 2 Opening the second-side scanning access cover

CAUTION
In the following step, to prevent damage to the film around the glass, do not press heavily on
the mirrored glass.
7. Using a soft cloth moistened with water, wipe the mirrored glass, the white-plastic strip,
and the rollers, Figure 3. If dirt is difficult to remove, moisten a soft cloth with a small
amount of neutral detergent. Then wipe the printer parts dry with a soft cloth.

Figure 3 Clean the second-side scanning lens assembly

Figure 1 Clean the document glass
8. Close the second-side scanning access cover.
5. Wipe the white underside of the document cover until it is clean and dry. 9. Close the document cover.

Repairs-Adjustments 08/2017 Revised BUS Update: 9 July 2018

ADJ 2 4-226 Xerox® VersaLink® B600 Family MFP
Cleaning the feed rollers on the DADF
1. Open the DADF Top Cover.

NOTE: If the feed rollers get stained with toner or debris, they can cause stains on the docu-
ments. To remove the stains, use a soft lint-free cloth dampened with a neutral detergent or
water.

2. Wipe the feed rollers with a dry, soft, lint-free cloth or paper towel until the rollers are
clean, Figure 4.

Figure 4 Cleaning the DADF feed rollers

3. Close the top cover.

Revised BUS Update: 9 July 2018 08/2017 Repairs-Adjustments

Xerox® VersaLink® B600 Family MFP 4-227 ADJ 2
Repairs-Adjustments 08/2017 Revised BUS Update: 9 July 2018
ADJ 2 4-228 Xerox® VersaLink® B600 Family MFP
 5 Parts Lists
1 - UI PL 17.1 Exit ..................................................................................................................... 5-25
PL 1.1 UI MFP-Std, B615_Tall........................................................................................ 5-3
PL 1.2 UI (B600/B610) .................................................................................................... 5-4
18 - Electrical
PL 18.1 Electrical (B605/B615) (1/4)............................................................................... 5-26
2.0 - LPH PL 18.2 Electrical (B605/B615) (2/4)............................................................................... 5-27
PL 2.1 LPH...................................................................................................................... 5-5 PL 18.3 Electrical (B605/B615) (3/4)............................................................................... 5-28
PL 18.4 Electrical (B605/B615) (4/4)............................................................................... 5-29
3 - Drive PL 18.5 Electrical (B615_Tall) (1/4) ................................................................................ 5-30
PL 3.1 Drive .................................................................................................................... 5-6 PL 18.6 Electrical (B615_Tall) (2/4) ................................................................................ 5-31
PL 18.7 Electrical (B615_Tall) (3/4) ................................................................................ 5-32
4 - NOHAD
PL 18.8 Electrical (B615_Tall) (4/4) ................................................................................ 5-33
PL 4.1 NOHAD................................................................................................................ 5-7
PL 18.9 Electrical (B600/B610) (1/4)............................................................................... 5-34
5 - Dispenser PL 18.10 Electrical (B600/B610) (2/4)............................................................................. 5-35
PL 5.1 Dispenser............................................................................................................. 5-8 PL 18.11 Electrical (B600/B610) (3/4)............................................................................. 5-36
PL 18.12 Electrical (B600/B610) (4/4)............................................................................. 5-37
6 - Transfer
PL 6.1 Transfer ............................................................................................................... 5-9 19 - Cover
PL 19.1 Cover (B605/B615) (1/2).................................................................................... 5-38
7 - Fusing PL 19.2 Cover (B605/B615) (2/2).................................................................................... 5-39
PL 7.1 Fusing .................................................................................................................. 5-10 PL 19.3 Cover (B615_Tall) (1/2) ..................................................................................... 5-40
PL 19.4 Cover (B615_Tall) (2/2) ..................................................................................... 5-41
8 - Xerographic PL 19.5 Cover (B600/B610) (1/2).................................................................................... 5-42
PL 8.1 Xerographic ......................................................................................................... 5-11
PL 19.6 Cover (B600/B610) (2/2).................................................................................... 5-43
9 - Tray 20 - Mailbox
PL 9.1 Tray...................................................................................................................... 5-12 PL 20.1 Mailbox............................................................................................................... 5-44
10 - Option Feeder PL 20.2 Mailbox............................................................................................................... 5-45
PL 10.1 Option Feeder (1/3) ........................................................................................... 5-13 21 - Finisher
PL 10.2 Option Feeder (2/3) ........................................................................................... 5-14 PL 21.1 Finisher .............................................................................................................. 5-46
PL 10.3 Option Feeder (3/3) ........................................................................................... 5-15
PL 21.2 Finisher .............................................................................................................. 5-47
11 - HCF 30 - Cabinet
PL 11.1 HCF Front-Right ................................................................................................ 5-16
PL 30.1 Cabinet............................................................................................................... 5-48
PL 11.2 HCF Left ............................................................................................................ 5-17 PL 30.2 Caster ................................................................................................................ 5-49
PL 11.3 HCF (3/4 Tray)................................................................................................... 5-18
PL 11.4 HCF (4/4 Tray)................................................................................................... 5-19 50 - Scanner
PL 50.1 Scanner (MFP only) ........................................................................................... 5-50
13 - MSI
PL 13.1 MSI .................................................................................................................... 5-20
PL 13.2 MSI (2/2) ............................................................................................................ 5-21

14 - Duplex
PL 14.1 Duplex................................................................................................................ 5-22

15 - Registration
PL 15.1 Registration (1/2) ............................................................................................... 5-23
PL 15.2 Registration (2/2) ............................................................................................... 5-24

17 - Exit

Revised BUS Update: 9 July 2018 08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-1
Parts Lists 08/2017 Revised BUS Update: 9 July 2018
5-2 Xerox® VersaLink® B600 Family MFP
PL 1.1 UI MFP-Std, B615_Tall
Item Part Description
1 948K02982 Console assembly UI AIO REP 1.1
2 822E18611 UI inner cover REP 1.2
3 822E18601 UI frame cover REP 1.3
4 – UI frame plate (Not spared)
5 952K35720 UI harness (tall) REP 1.4
– 952K35710 UI harness REP 1.4
6 – Speaker main
7 822E30280 UI access door (hatch) REP 1.5
8 – UI frame bracket (Not spared)
9 – Not used
10 – ICCR card (Not spared)

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-3 PL 1.1
PL 1.2 UI (B600/B610)
Item Part Description
1 848K95746 Console assembly UI SFP REP 1.6
2 822E32330 UI inner cover REP 1.7
3 – Not used
4 – UI frame (Not spared)
5 952K37020 UI harness REP 1.8
6 – Speaker main
7 822E32001 UI access door REP 1.9
8 – Not used
9 – Not used
10 – ICCR card (Not spared)

Parts Lists 08/2017

PL 1.2 5-4 Xerox® VersaLink® B600 Family MFP
PL 2.1 LPH
Item Part Description
1 930K00760 Head assembly LPH mono REP 2.1
2 117E41970 FFC LPH REP 2.2
3 – Cover LPH (guide cleaner) (Not
spared)
4 – Cover LPH ESD (Not spared)
5 – Holder LPH RT (Not spared) REP
2.3
6 – Core ferrite LPH (Not spared)
7 – Guide FFC mono LPH (Not spared)
REP 2.5
8 – Guide toner (Not spared) REP 2.4
9 – Not used
10 – Not used
11 – Not used
12 – Not used
13 – Core ferrite LPH (Not spared)

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-5 PL 2.1
PL 3.1 Drive
Item Part Description
1 007K22820 Drive assembly main REP 3.1
2 – Not used
3 – Not used
4 – Not used
5 007K21981 Drive assembly MSI REP 3.2
6 – Plate MCU (Not spared)
7 – Harness assembly motor PWR-MV
(Not spared)
8 – Harness assembly motor - MV (Not
spared)

Parts Lists 08/2017

PL 3.1 5-6 Xerox® VersaLink® B600 Family MFP
PL 4.1 NOHAD
Item Part Description
1 127K74220 Fan main REP 4.1
2 – Duct fan main (Not spared)
3 127K74200 Fan sub REP 4.2
4 – Not used
5 – Not used
6 – Not used
7 017K94350 Rubber foot
99 604K77650 Kit foot assembly REP 4.3

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-7 PL 4.1
PL 5.1 Dispenser
Item Part Description
1 127K64260 Motor assembly DISP/ENV
(MOT93-010) REP 5.2
2 007K23091 Drive assembly DISP/ENV (with 3)
(MOT71-069) REP 5.1
3 – Photo sensor (Q94-200) (nip
position sensor) (Not spared)
4 – Not used
5 – Not used
6 – Connector assembly CRUM toner
(with 7) (Not spared)
7 – Toner CRUM PWB (Not spared)
REP 5.3
8 – Harness assembly DISP/ENV-MV
(Not spared)
9 – Housing CRUM dispenser (Not
spared)
10 – Harness assembly toner
CRUM-MV (Not spared)
11 – Toner cartridge (Not spared)
12 – Latch CTRG (Not spared)
13 – Link latch CTRG (Not spared)
14 – Spring latch CTRG (Not spared)
15 – Guide CRU R (Not spared)
16 – Guide CRU L2 (Not spared)
17 – Frame top mono (Not spared)
18 – Guide harness top (Not spared)
19 – Assembly coupling (Not spared)
20 – Gear idler dispenser (Not spared)
21 – Gear out CRU (Not spared)

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-8 PL 5.1
PL 6.1 Transfer
Item Part Description
1 130E17310 Humidity and temperature sensor
REP 6.1
2 – Harness assembly TA
CLT/HUM-MV (Not spared)

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-9 PL 6.1
PL 7.1 Fusing
Item Part Description
1 115R00139 110V fuser REP 7.1 GP 40
– 115R00140 220V fuser GP 40
2 – Bracket nip retract (not spared)
3 – Not used
4 – Not used
5 – Not used
6 – Shaft retract (P/O PL 7.1 Item 99)
7 – Gear shaft retraction (P/O PL 7.1
Item 99)
8 – Block CRU (not spared)
9 – Block CRU D (not spared)
10 – Nip retraction shaft damper (not
spared)
99 607K05110 Nip retraction shaft assembly (with
6-7) REP 7.2

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-10 PL 7.1
PL 8.1 Xerographic
Item Part Description
1 – Xerographic developer CRU
assembly (not spared) REP 8.1

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-11 PL 8.1
PL 9.1 Tray
Item Part Description
1 050K75820 Cassette assembly 550 IOT (with
2-10, label) REP 9.1
2 019K17070 Holder assembly separator CST
(with 3-6) REP 9.2
3 – Roll assembly (not spared)
4 – Holder separator (not spared)
5 – Shaft separator CST (not spared)
6 – Clutch assembly friction (not
spared)
7 – Handle CST 550 (not spared)
8 – Gear assembly (not spared)
9 – Plate assembly bottom (not spared)
10 – Housing assembly end 550 (not
spared)
11 948K11521 Dust cover 550
12 859K00100 Roll assembly
98 607K00050 Feed and separator roll kit (with 2,
12 x 2 pcs) REP 9.3

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-12 PL 9.1
PL 10.1 Option Feeder (1/3)
Item Part Description
1 859K09980 Kit feeder assembly OPF 550
(with2-23, PL10.2) REP 10.1
2 – Cover side l OPF 550 (not spared)
3 – Cover side r OPF 550 (not spared)
4 – Cover lip top OPF 550 (not spared)
5 – Not used
6 – Cover rear OPF 550 (not spared)
7 – Cover rear under OPF 550 (not
spared)
8 – Cover rear top OPF 550 (not
spared)
9 – Foot base OPF 550 (not spared)
10 017K94350 Foot OPF 550 REP 10.2
11 – PWB assembly OPF 550 (not
spared)
12 110K16610 Switch assembly size OPF 550
REP 10.3
13 – Lock assembly OPF 550 (not
spared)
14 – Gear rack lock OPF 550 (not
spared)
15 – Latch tray OPF 550 (not spared)
16 – Harness assembly FDR drawer (not
spared)
17 – Harness assembly OPF 2C (not
spared)
18 – Motor assembly drive OPF 550 (not
spared)
19 – Chute rear OPF 550 (not spared)
20 – Guide harness OPF 550 (not
spared)
21 – CVR front l OPF (not spared)
22 – Tray LED assembly (not spared)
23 – Harness assembly LED
(J813-J814) (not spared)
24 – Cover shade tray (not spared)
98 607K00450 Kit OPF FDR LED (with 21, 22, 23,
24) REP 10.4

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-13 PL 10.1
PL 10.2 Option Feeder (2/3)
Item Part Description
1 – Feeder assembly OPF 550 (with
2-15) (not spared)
2 – Frame feeder top (not spared)
3 – Gear P24-P27 (not spared)
4 – Clutch assembly PH OPF 550 (not
spared)
5 – Support nudger (not spared)
6 054E60150 Chute upper feed
7 859K00100 Roll assembly REP 10.6
8 120E35551 Actuator no paper REP 10.7
9 – Sensor photo (opt. feeder no paper
sensor) (not spared)
10 – Shaft feed OPF 550 (not spared)
11 – Shaft nudger OPF 550 (not spared)
12 – Cover harness OPF 550 (not
spared)
13 – Chute feeder (not spared)
14 – Roll assembly TA pinch OPF 550
(not spared)
15 – Roller assembly TA OPF 550 (not
spared)
16 – Clutch assembly PH OPF 550
(OPT feed clutch) (not spared)
17 – Sensor photo (OPT path paper
sensor) (not spared)

Parts Lists 08/2017

PL 10.2 5-14 Xerox® VersaLink® B600 Family MFP
PL 10.3 Option Feeder (3/3)
Item Part Description
1 050K75820 Cassette assembly OPF 550 (with
2-6) REP 10.8
2 019K17070 Holder assembly separator CST
(with 3-6) REP 10.9
3 – Roll assembly (not spared)
4 – Holder separator (not spared)
5 – Shaft separator (not spared)
6 – Clutch assembly friction (not
spared)
7 948K11521 Dust cover 550 REP 10.10
8 859K00100 Roll assembly
98 607K00050 Feed and separator roll kit (with 2,
PL10.2.7 x2 pcs) REP 10.11

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-15 PL 10.3
PL 11.1 HCF Front-Right
Item Part Description
1 – Cover right (not spared) REP 11.1
2 – Cover front L (not spared) REP
11.2
3 – Cover shade tray LED (not spared)
REP 11.2
4 – LED PWB (not spared) REP 11.2
5 859K09990 Feeder assembly (HCF) REP 11.5
6 – Harness assembly LED (not
spared)
7 607K05000 LED assembly W/I wire (with 3, 4,
6) REP 11.6

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-16 PL 11.1
PL 11.2 HCF Left
Item Part Description
1 – Cover left (not spared)
2 – Guide harness (not spared)
3 960K89873 OPF PWB REP 11.7
4 127K73200 Motor assembly main REP 11.8

Parts Lists 08/2017

PL 11.2 5-17 Xerox® VersaLink® B600 Family MFP
PL 11.3 HCF (3/4 Tray)
Item Part Description
1 – Cover rear (not spared) REP 11.4
2 127K73200 Motor assembly main P1 REP 11.9
3 – Bracket actuator sensor (not
spared)
4 952K24820 SW interlock REP 11.10
5 – Guide SW SUB (not spared)
6 – Open tray sensor
7 012E18960 Actuator link sensor end

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-18 PL 11.3
PL 11.4 HCF (4/4 Tray)
Item Part Description
1 859K00100 Shaft assembly feed
2 019K17070 Holder separator
98 607K00050 Feed and separator roll kit (with 1, 2
X2 pcs) REP 11.11

Parts Lists 08/2017

PL 11.4 5-19 Xerox® VersaLink® B600 Family MFP
PL 13.1 MSI
Item Part Description
1 801K71230 Frame assembly MSI (with2-8,
16-18) REP 13.1
2 – Frame MSI (not spared)
3 – Roll core MSI (not spared)
4 – Shaft assembly feed MSI (not
spared)
5 059K89701 Feed roll MSI REP 13.2
6 – Bearing dup MSI (not spared)
7 – Solenoid feed MSI (not spared)
8 930W00123 Sensor-photo int (MSI No Paper
Sensor) REP 13.3
9 – Roll assembly TA 1 (not spared)
10 – Bearing TA L (not spared)
11 – Gear turn (not spared)
12 – Bearing TA3 AD (not spared)
13 – Gear TA 2 (not spared)
14 – Guide MSI R (not spared)
15 – Upper chute MSI (not spared)
16 – Guide harness MSI (not spared)
17 – Bracket no paper MSI (not spared)
18 – Harness assembly no paper MSI
(not spared)
98 – Kit MSI roll assembly TA 1 (with
9-11) (not spared)
99 604K97990 Kit MSI roll assembly TA 1 / 2 (with
9-11, 13) REP 13.4

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-20 PL 13.1
PL 13.2 MSI (2/2)
Item Part Description
1 050K73491 Tray assembly MSI main (with 2-3)
REP 13.5
2 – Cover assembly MSI (not spared)
3 – Chute assembly MSI (with 4-15)
(not spared)
4 – Chute MSI (not spared)
5 105K33341 Holder assembly separator MSI
REP 13.6
6 – Bar MSI Front (not spared)
7 – Actuator no paper MSI (not spared)
8 – Spring no paper MSI (not spared)
9 – Shaft pinch TA (not spared)
10 – Roll pinch MSI (not spared)
11 – Spring pinch MSI (not spared)
12 – Latch MSI L (not spared)
13 – Latch MSI R
14 – Spring latch MSI (not spared)
15 – Plate assembly bottom MSI (not
spared)

Parts Lists 08/2017

PL 13.2 5-21 Xerox® VersaLink® B600 Family MFP
PL 14.1 Duplex
Item Part Description
1 – Duplex assembly (not spared)
2 – Not used
3 – Not used
4 – Cover rear fan harness (not spared)
5 822E37420 Cover relay REP 14.1

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-22 PL 14.1
PL 15.1 Registration (1/2)
Item Part Description
1 054E56471 Chute OPT 550 REP 15.1
2 – Label jam chute (not spared)
3 – Chute dup lower (not spared)
4 – Chute feeder (not spared)
5 – Cover dup gear (not spared)
6 – Harness assembly CLT
REGI/DUP-C (not spared)
7 – Gear CLT registration (not spared)
8 – Clutch assembly registration (not
spared)
9 – Gear assembly one way (not
spared)
10 – Chute DUP upper (not spared)
11 – Bracket assembly registration D
(not spared)
12 – Bearing registration pinch AD (not
spared)
13 – Bearing registration AD (not
spared)
14 – Roll assembly registration (not
spared)
15 – Bearing registration D (not spared)
16 – Spring registration
17 – Bracket assembly registration AD
(not spared)
18 – Bearing registration pinch D (not
spared)
19 – Roll registration pinch out (not
spared)
20 – Spacer registration pinch (not
spared)
21 – Roll registration pinch in (not
spared)
22 – Shaft registration pinch (not
spared)
23 – Chute assembly upper (not spared)
99 607K04980 Kit roll assembly DUP registration
(with 6-9, 11-22 + 2 E-Rings) REP
15.2

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-23 PL 15.1
PL 15.2 Registration (2/2)
Item Part Description
1 054K58700 Chute assembly registration feeder
(with 2-21) REP 15.3
2 120E35551 Actuator no paper REP 15.4
3 – Chute registration (not spared)
4 – Roll pinch TA (not spared)
5 – Spring pinch TA (not spared)
6 – Shaft pinch TA (not spared)
7 – Roll assembly TA3 (not spared)
8 – Bearing TA3 D (not spared)
9 – Bearing TA3 AD (not spared)
10 – Gear TA3 (not spared)
11 – Actuator registration (with 12) (not
spared) REP 15.5
12 – Spring actuator registration (not
spared)
13 930W00123 Sensor photo int (registration
sensor) REP 15.6
14 – Chute registration upper (not
spared)
15 – Clutch assembly PH
16 859K00100 Feed roll assembly REP 15.7
17 054E60150 Chute upper feed
18 – Harness assembly SNR
registration/NO (not spared)
19 – Harness assembly clutch feed (not
spared)
20 – Plate earth feed (not spared)
21 – Plate earth TA3
22 – Sensor photo int (no paper sensor)
(not spared)
98 607K00050 Feed and separator roll kit (with 16
x 2 pcs, PL 9.1.15.72) REP 15.7

Parts Lists 08/2017

PL 15.2 5-24 Xerox® VersaLink® B600 Family MFP
PL 17.1 Exit
Item Part Description
1 054K58740 Chute assembly exit (with 2-3, 6-7,
10-11) REP 17.1
– 054K58710 Chute assembly exit (with 2-3, 6-7,
10-11)
2 – Roll pinch (Not spared)
3 – Cover pinch (Not spared)
4 007K22150 Drive assembly exit main REP 17.2
5 007K21430 Gear assembly idle exit REP 17.3
6 930W00123 Full stack sensor, C sensor
7 120E38230 Actuator full stack REP 17.4
(B605/B615/B6015_Tall)
– 120E35590 Actuator full stack (B600/B610)
REP 17.4
8 – Harness assembly full stack - MV
(Not spared)
9 – Harness assembly developer - MV
(Not spared)
10 – Harness assembly finisher - MV
(Not spared)
11 – Not used
12 – Cover top exit lower (Not spared)
13 – Chute flapper exit (Not spared)

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-25 PL 17.1
PL 18.1 Electrical (B605/B615) (1/4)
Item Part Description
1 960K81100 MCU PWB REP 18.1
2 952K25540 FFC MCU ESS REP 18.2
3 – Guide FFC MCU
4 – Not used
5 960K90833 ESS PWB MFP REP 18.3
6 – PLATE FAX (Not spared)
7 – Not used
8 – Plate ESS low (Not spared)
9 960K80761 FAX PWB REP 18.4
10 – Harness assembly fax (Not spared)
11 – Wireless module (Not spared)
12 – Not used
13 952K40000 Harness assembly ICCR USB REP
18.5
14 952K39990 Harness assembly front USB REP
18.6
15 – Speaker assembly A4 fax (not
spared)
16 105K33370 LVPS PWB 220V REP 18.7
– 105K33360 LVPS PWB 110V REP 18.8
17 – Not used
18 – Plate ESS top (not spared)
19 – Box ESS AIO (not spared)
20 – Plate LVPS (not spared)
21 – Not used
22 – Not used
23 – Guide harness ESS (not spared)
24 – Not used
25 – Core fax (not spared)
26 – Link WIFI (not spared)
27 101K73410 HDD assembly
28 – Bracket HDD (not spared)
29 – Speaker main (not spared)
30 – EMMC card (not spared)
31 – Bracket USB ICCR (not spared)
32 – Bracket USB (not spared)

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-26 PL 18.1
PL 18.2 Electrical (B605/B615) (2/4)
Item Part Description
1 – Cover HVPS (not spared) REP 18.9
2 105K33120 HVPS PWB REP 18.8
3 – Not used
4 – Housing 2ND BTR (not spared)
REP 18.10
5 – Plate BIAS 2nd BTR (not spared)
6 – Harness 2nd BTR (T401) (not
spared)
7 – Not used
8 – Not used
9 – Harness assembly MCU-HVPS-MV
(not spared)
99 – Kit housing 2nd BTR (with 4-5) (not
spared)

Parts Lists 08/2017

PL 18.2 5-27 Xerox® VersaLink® B600 Family MFP
PL 18.3 Electrical (B605/B615) (3/4)
Item Part Description
1 – Kit harness assembly inlet (not
spared)
2 – Harness assembly fusing DC-MV
(not spared)
3 952K25320 Harness fusing AC 220V REP
18.11
– 952K25310 Harness assembly fusing AC
100V-MV REP 18.11
4 952K25390 Harness assembly I/L rear-MV REP
18.12
5 952K25380 Harness assembly I/L FRONT-MV
REP 18.13
6 952K25490 Harness assembly OPF-MV REP
18.14
7 – Power cord 110V (not spared)
8 – Not used
9 – Guide harness rear IL (not spared)
10 – Guide harness MCU (not spared)
11 – Guide harness AC (not spared)
12 – Guide harness F USB (not spared)
13 – Not used
14 – Not used
15 – Not used
16 – Not used
17 – Not used
18 – Not used
19 – Not used
20 – Not used
21 110K16610 Switch assembly size REP 18.15
22 – Harness assembly switch size (not
spared)

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-28 PL 18.3
PL 18.4 Electrical (B605/B615) (4/4)
Item Part Description
1 – Harness assembly ESS-PWR-MV
(not spared)
2 – Harness assembly 24V-MCU-MV
(not spared)
3 – Harness assembly LV-MCU-MV
(not spared)
4 – Harness assembly CRUM-MV (not
spared)
5 – Harness assembly MSI-MV (not
spared)
6 – Harness assembly XERO
CRUM-MV (not spared)
7 – Harness assembly REGI-MV (not
spared)
8 – Harness assembly SUB FAN-MV
(not spared)

Parts Lists 08/2017

PL 18.4 5-29 Xerox® VersaLink® B600 Family MFP
PL 18.5 Electrical (B615_Tall) (1/4)
Item Part Description
1 960K81100 MCU PWB
2 952K25540 FFC MCU ESS
3 – Guide FFC MCU (not spared)
4 – Not used
5 960K90833 ESS PWB tall
6 – Plate FAX (not spared)
7 – Not used
8 – Plate ESS low (not spared)
9 960K80761 FAX PWB
10 – Harness assembly FAX (not
spared)
11 – Wireless module (not spared)
12 – Not used
13 952K40000 Harness assembly ICCR USB
14 952K40010 Harness assembly front USB
15 – Speaker assembly A4 FAX (not
spared)
16 105K33360 LVPS PWB 110V
– 105K33370 LVPS PWB 220V
17 – Not used
18 – Plate ESS top (not spared)
19 – Box ESS AIO (not spared)
20 – Plate LVPS (not spared)
21 – Not used
22 – Not used
23 – Guide harness ESS (not spared)
24 – Not used
25 – Core FAX (not spared)
26 – Link WIFI
27 101K73410 HDD assembly
28 – Bracket HDD (not spared)
29 – Speaker main (not spared)
30 – EMMC card (not spared)
31 – Not used
32 – Bracket USB (not spared)

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-30 PL 18.5
PL 18.6 Electrical (B615_Tall) (2/4)
Item Part Description
1 – COVER HVPS
2 105K33121 HVPS PWB REP 18.8
3 – Not used
4 – Housing 2nd BTR (not spared)
5 – Plate BIAS 2nd BTR (not spared)
6 – Harness 2nd BTR
7 – Not used
8 – Not used
9 – Harness assembly MCU-HVPS-MV
(not spared)
99 – Kit housing 2nd BTR (with 4-5) (not
spared)

Parts Lists 08/2017

PL 18.6 5-31 Xerox® VersaLink® B600 Family MFP
PL 18.7 Electrical (B615_Tall) (3/4)
Item Part Description
1 – Kit harness assembly inlet (not
spared)
2 – Harness assembly fusing DC-MV
(not spared)
3 952K25320 Harness fusing AC 220V
– 952K25310 Harness assembly fusing AC
100V-MV
4 952K25390 Harness assembly I/L rear-MV
5 952K25380 Harness assembly I/L front-MV
6 952K25490 Harness assembly OPF-MV
7 – Power cord 110V (not spared)
8 – Power cord 220V (not spared)
9 – Guide harness rear IL (not spared)
10 – Guide harness MCU (not spared)
11 – Guide harness AC (not spared)
12 – Guide harness F USB (not spared)
13 – Not used
14 – Not used
15 – Not used
16 – Not used
17 – Not used
18 – Guide harness IIT (not spared)
19 – Guide harness UI FIN (not spared)
20 – Not used
21 110K16610 Switch assembly size
22 – Harness assembly SW size (not
spared)

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-32 PL 18.7
PL 18.8 Electrical (B615_Tall) (4/4)
Item Part Description
1 – Harness assembly ESS-PWR-MV
(not spared)
2 – Harness assembly 24V-MCU-MV
(not spared)
3 – Harness assembly LV-MCU-MV
(not spared)
4 – Harness assembly CRUM-MV (not
spared)
5 – Harness assembly MSI-MV (not
spared)
6 – Harness assembly XERO
CRUM-MV (not spared)
7 – Harness assembly REGI-MV (not
spared)
8 – Harness assembly SUB fan-MV
(not spared)
9 – Not used
10 – Harness assembly FIN-MCU-MV
(not spared)

Parts Lists 08/2017

PL 18.8 5-33 Xerox® VersaLink® B600 Family MFP
PL 18.9 Electrical (B600/B610) (1/4)
Item Part Description
1 960K81100 MCU PWB REP 18.31
2 952K25540 FFC MCU ESS REP 18.32
3 – Guide FFC MCU (not spared)
4 – Not used
5 960K90843 ESS PWB SFP REP 18.33
6 – Not used
7 – Not used
8 – Plate ESS low (not spared)
9 – Not used
10 – Not used
11 – Wireless module (not spared)
12 – Not used
13 – Not used
14 952K39980 Harness assembly front USB REP
18.34
15 – Not used
16 105K33360 LVPS PWB 110V REP 18.35
– 105K33370 LVPS PWB 220V REP 18.35
17 – Not used
18 – Plate ESS top (not spared)
19 – Box ESS SFP (not spared)
20 – Plate LVPS (not spared)
21 – Not used
22 – Not used
23 – Not used
24 – Not used
25 – Not used
26 – Link WIFI (not spared)
27 101K73410 HDD assembly
28 – Bracket HDD (not spared)
29 – Speaker main (not spared)
30 – EMMC card (not spared)
31 – Not used
32 – Not used

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-34 PL 18.9
PL 18.10 Electrical (B600/B610) (2/4)
Item Part Description
1 – Cover HVPS (not spared)
2 105K33121 HVPS PWB REP 18.8
3 – Not used
4 – Housing 2nd BTR (not spared)
5 – Plate bias 2nd BTR (not spared)
6 – Harness 2nd BTR (not spared)
7 – Not used
8 – Not used
9 – Harness assembly MCU-HVPS-MV
(not spared)
99 – Kit housing 2nd BTR (with 4-5) (not
spared)

Parts Lists 08/2017

PL 18.10 5-35 Xerox® VersaLink® B600 Family MFP
PL 18.11 Electrical (B600/B610) (3/4)
Item Part Description
1 – Kit harness assembly inlet (not
spared)
2 – Harness assembly fusing DC-MV
(not spared)
3 952K25320 Harness fusing AC 220V
– 952K25310 Harness assembly fusing AC
100V-MV
4 952K25390 Harness assembly I/L rear-MV
(SW-J292)
5 952K25380 Harness assembly I/L front-MV
(SW-J291)
6 952K25490 Harness assembly OPF-MV
7 – Power cord 110V (not spared)
8 – Power cord 220V (not spared)
9 – Guide harness rear IL (not spared)
10 – Guide harness MCU (not spared)
11 – Guide harness AC (not spared)
12 – Guide harness F USB (not spared)
13 – Not used
14 – Not used
15 – Not used
16 – Not used
17 – Not used
18 – Not used
19 – Not used
20 – Not used
21 110K16610 Switch assembly size
22 – Harness assembly SW size (not
spared)

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-36 PL 18.11
PL 18.12 Electrical (B600/B610) (4/4)
Item Part Description
1 – Harness assembly ESS-PWR-MV
(not spared)
2 – Harness assembly 24V-MCU-MV
(not spared)
3 – Harness assembly LV-MCU-MV
(not spared)
4 – Harness assembly CRUM-MV (not
spared)
5 – Harness assembly MSI-MV (not
spared)
6 – Harness assembly XERO
CRUM-MV (not spared)
7 – Harness assembly REGI-MV (not
spared)
8 – Harness assembly SUB fan-MV
(not spared)
9 – Not used
10 – Harness assembly FIN-MCU-MV
(not spared)

Parts Lists 08/2017

PL 18.12 5-37 Xerox® VersaLink® B600 Family MFP
PL 19.1 Cover (B605/B615) (1/2)
Item Part Description
1 – Cover front (not spared)
2 – Cover top front (not spared)
3 – Tray extension (not spared)
4 – Logo (not spared)
5 – Cover front IN (not spared)
6 042K95900 LPH cleaner assembly
7 – Not used
8 822E32721 Cover side R REP 19.12
9 – Not used
10 – Not used
11 – Not used
12 – Not used
13 – Not used
14 – Not used
15 – Cover top (not spared)
16 – Cover exit (not spared)
17 – Not used
18 – Not used
19 – Holder IL (not spared)
20 – Actuator IL (not spared)
21 – Spring IL (not spared)
22 – Cover front L (not spared)
23 822E32421 Cover front R REP 19.2
24 – Tray LED HVPS PWB (not spared)
25 – Cover shade tray (not spared)
26 – Harness assembly LED (not
spared)
27 – Spring cover front (not spared)
28 – Not used
30 822E32660 Cover IIT inner R
31 822E32700 Cover IIT inner R rear
32 822E32740 Cover IIT side R
33 – Not used
40 822E32622 Cover ICCR
41 822E32640 Cover IIT inner L
42 822E32681 Cover IIT inner L rear
43 822E32782 Cover IIT side L REP 19.8
95 948K16200 Cover assembly front L (with 22,
24-26) REP 19.10
96 948K16230 Cover assembly front (with 1-4, 6,
19-21, 27) REP 19.1
97 – Not used
98 – Not used
99 948K16220 Cover assembly top (with 15, 16)
REP 19.13

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-38 PL 19.1
PL 19.2 Cover (B605/B615) (2/2)
Item Part Description
1 822E46590 Cover side L (non-FAX) REP 19.7
– 822E33022 Cover side L REP 19.7
2 – Not used
3 – Not used
4 – Not used
5 – Not used
6 – Not used
7 – Strap cover rear (not spared)
8 – Hinge assembly rear L (not spared)
9 – Hinge assembly rear R (not spared)
10 – Cover rear bottom (not spared)
11 – 2nd BTR roll assembly (not spared)
REP 19.9
12 – Cover assembly rear AIO (not
spared)
13 – ESS window (not spared)
14 – Plate ESS window (not spared)
15 – Lever ESS window (not spared)
16 822E27572 WIFI cap REP 19.16
17 – Spring cover rear (not spared)
98 815K21540 Kit ESS window assembly (with
13-15) REP 19.17
99 – Kit cover assembly rear AIO (with
7x2, 12, PL14.1) (not spared) REP
19.18

Parts Lists 08/2017

PL 19.2 5-39 Xerox® VersaLink® B600 Family MFP
PL 19.3 Cover (B615_Tall) (1/2)
Item Part Description
1 – Cover front (not spared)
2 – Cover front top (not spared)
3 – Tray extension (not spared)
4 – Logo (not spared)
5 – Cover front IN (not spared)
6 042K95900 LPH cleaner assembly
7 – Not used
8 822E32721 Cover side R REP 19.12
9 – not used
10 – Not used
11 – Cover waste (not spared)
12 – Not used
13 – Not used
14 – Not used
15 – Cover top (not spared)
16 – Cover exit (not spared)
18 822E32391 OPT blind cover
19 – Holder IL (not spared)
20 – Actuator IL (not spared)
21 – Spring IL (not spared)
22 – Cover front L (not spared) REP
19.10
23 822E32421 Cover front R REP 19.2
24 – Tray LED HVPS PWB (not spared)
25 – Cover shade tray (not spared)
26 – Harness assembly LED
(J470-J471) (not spared)
27 – Spring cover front (not spared)
30 822E32960 Cover FIN inner R
31 – Cover FIN inner right
32 822E32940 Cover FIN side R
40 822E32842 Cover ICCR FIN
41 822E32921 Cover FIN inner L
42 822E34800 Cover FIN inner side L
43 822E32901 Cover FIN side L SUB
44 822E32860 Cover FIN front REP 19.19
50 822E34782 Cover FIN top exit
51 822E37761 Cover FIN side R cap
52 801E35940 Frame FIN
53 – Not used
95 948K16200 Cover assembly front L (with 22,
24-26) REP 19.10
96 948K16230 Cover assembly front (with 1-4, 6,
19-21, 27) REP 19.1
97 – Not used
98 – Not used
99 948K04190 Cover assembly top (with 15, 16)

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-40 PL 19.3
PL 19.4 Cover (B615_Tall) (2/2)
Item Part Description
1 822E46600 Cover side L (non-FAX) REP 19.14
– 822E33022 Cover side L REP 19.14
2 822E32882 Cover FIN side L
3 822E33001 Cover FIN rear
4 – Not used
5 – Not used
6 – Not used
7 – Strap cover rear (not spared)
8 – Hinge assembly rear L (not spared)
9 – Hinge assembly rear R (not spared)
10 – Cover rear bottom (not spared)
11 – 2nd BTR roll assembly (not spared)
REP 19.9
12 – Cover assembly rear AIO (not
spared)
13 – ESS window (not spared)
14 – Plate ESS window (not spared)
15 – Lever ESS window (not spared)
16 822E27572 WIFI cap REP 19.16
17 – Spring cover rear (not spared)
98 815K21540 Kit ESS window assembly (with
13-15) REP 19.17
99 – Kit cover assembly rear AIO (with
7x2, 12, PL14.1) (not spared) REP
19.18

Parts Lists 08/2017

PL 19.4 5-41 Xerox® VersaLink® B600 Family MFP
PL 19.5 Cover (B600/B610) (1/2)
Item Part Description
1 – Cover front (not spared)
2 – Cover front top (not spared)
3 – Tray extension (not spared)
4 – Logo (not spared)
5 – Cover front IN
6 – Not used
7 – Not used
8 822E32401 Cover side R REP 19.15
9 – Cover top rear L (not spared)
10 822E32383 Cover top rear R
11 – Not used
12 – Not used
13 – Not used
14 – Not used
15 – Cover top (not spared)
16 – Cover exit (not spared)
17 – Not used
18 – OPT blind cover (not spared)
19 – Holder IL (not spared)
20 – Actuator IL (not spared)
21 – Spring IL (not spared)
22 – Cover front L (not spared)
23 822E32421 Cover front R
24 – Tray LED HVPS PWB (not spared)
25 – Cover shade tray (not spared)
26 – Harness assembly LED (not
spared)
27 – Spring cover front
28 – Cover top exit
95 948K16200 Cover assembly front L (with 22,
24-26)
96 948K16180 Cover assembly front (with 1-4, 6,
19-21, 27)
97 – Not used
98 – Not used
99 948K04170 Cover assembly top SFP (with 15,
16) REP 19.20

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-42 PL 19.5
PL 19.6 Cover (B600/B610) (2/2)
Item Part Description
1 – Cover side L (not spared)
2 – Not used
3 – Not used
4 – Not used
5 – Not used
6 – Not used
7 – Strap cover rear (not spared)
8 – Hinge assembly rear L (not spared)
9 – Hinge assembly right R (not
spared)
10 – Cover rear bottom (not spared)
11 – 2nd BTR roll assembly REP 19.22
12 – Cover assembly rear SFP (not
spared)
13 – ESS window (not spared)
14 – Plate ESS window (not spared)
15 – Lever ESS window (not spared)
16 822E27572 WIFI cap REP 19.24
17 – Spring cover rear (not spared)
98 815K21540 Kit ESS window assembly (with
13-15)
99 – Kit cover assembly rear SFP (with
7x2, 12, PL14.1) (not spared) REP
19.25

Parts Lists 08/2017

PL 19.6 5-43 Xerox® VersaLink® B600 Family MFP
PL 20.1 Mailbox
Item Part Description
1 – Cover LH C
2 607K05020 Tray assembly (with label) (with 4,
5)
3 607K05030 Tray assembly bottom (with label)
4 – Actuator tray full
5 – Sensor photo int (1/2/3/4-bin full
paper sensor)
6 049K34930 Bracket assembly gate solenoid
7 – Not used
8 – Not used
9 – Not used
10 – Not used
11 960K90041 GPF A4MBX PWB
12 960K90043 Bracket earth RH
13 105E22590 LVPS W/I bracket
14 – Not used
15 – Harness assembly MBX AC
16 – Harness assembly MBX DC
17 – Harness assembly MBX IF
18 – Harness assembly trans S

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-44 PL 20.1
PL 20.2 Mailbox
Item Part Description
1 – Cover Top C (Not Spared) (REP
20.3)
2 – Cover RH C (Not Spared) (REP
20.2)
3 – Cover assembly staple (Not
Spared)
4 – Cover assembly rear (Not Spared)
5 – Bracket vertical sensor MBX (Not
Spared)
6 – Vertical sensor rev PWB (Not
Spared)
7 – Vertical sensor LED PWB (Not
Spared)
8 127K72241 Motor assembly (REP 20.6)
9 – Chute low MBX (Not Spared)
10 – Rear cover interlock sensor (Not
Spared)
11 121K58300 Solenoid assembly gate (REP 20.7)
12 – Harness assembly MBX trans M
(Not Spared)
13 – Harness assembly MBX sensor
(Not Spared)
14 – Harness assembly vertical sensor
(Not Spared)
15 – Harness assembly vertical LED
(Not Spared)
16 – Spring tension (Not Spared)
17 – Bracket tension (Not Spared)
18 – Plate ground RH (Not Spared)

Parts Lists 08/2017

PL 20.2 5-45 Xerox® VersaLink® B600 Family MFP
PL 21.1 Finisher
Item Part Description
1 – Cover LH C
2 – Cover Lower C
3 – Tray assembly compile
4 – Sensor photo int (sub paddle home
sensor)
5 049K34570 Motor assembly stepping
6 050K75450 Tray assembly base
7 – Tray guide C
8 – Gear assembly Rack R
9 – Gear assembly rack L
10 – Spring-lift
11 – Sensor photo int (stacker tray
no-paper & full sensor)
12 960K90034 GPF A4fin PWB
13 105E22590 LVPS
14 – Not Used
15 – Harness assembly AC
16 – Harness assembly fin DC
17 – Harness assembly fin IF
18 – Harness assembly fin SNR1
19 – Harness assembly fin mot
20 – Plate ground LH
21 – Gear-Z50 Z20

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-46 PL 21.1
PL 21.2 Finisher
Item Part Description
1 – Cover top C (Not Spared) (REP
21.3)
2 – Cover RH C (Not Spared)
3 948K04650 Cover assembly staple
4 – Cover assembly rear (Not Spared)
5 – Switch safety IL (Not Spared)
6 – Bracket stapler (Not Spared)
7 029K93260 Stapler assembly (REP 21.10)
8 127K72241 Motor assembly (REP 21.6)
9 – Compile exit sensor (Not Spared)
10 – Rear cover interlock sensor (Not
Spared)
11 121K58300 Solenoid assembly gate (REP 21.7)
12 – Harness assembly staple unit (Not
Spared)
13 – Harness assembly stapler M (Not
Spared)
14 – Harness assembly fin IL (Not
Spared)
15 – Harness assembly fin trans M1 (Not
Spared)
16 – Harness assembly fin compile
sensor (Not Spared)
99 006K35670 Shaft assembly - paddle sub

Parts Lists 08/2017

PL 21.2 5-47 Xerox® VersaLink® B600 Family MFP
PL 30.1 Cabinet
Item Part Description
1 – Caster (with lock)
2 – Caster (without lock)

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-48 PL 30.1
PL 30.2 Caster
Item Part Description
1 – Caster (with lock)
2 – Caster (without lock)

Parts Lists 08/2017

PL 30.2 5-49 Xerox® VersaLink® B600 Family MFP
PL 50.1 Scanner (MFP only)
Item Part Description
1 607K04880 DADF assembly (with 3-12, 16, 17)
REP 50.1
– 607K04890 DADF assembly tall (with 3-12, 16,
17) REP 50.1
2 607K05161 IIT assembly MFP low (with 14-15,
19) REP 50.2
– 607K04861 IIT assembly MFP high std (with
14-15, 19) REP 50.2
– 607K04871 IIT assembly MPF high tall (with
14-15, 19) REP 50.2
3 036K92351 Counterbalance assembly L REP
50.3
4 036K92331 Counterbalance assembly R REP
50.3
5 – Feeder roll DADF (see NOTE) (P/O
PL 50.1 Item 99)
6 – Cover assembly separator (P/O PL
50.1 Item 99)
7 – Roll assembly separator DADF
(P/O PL 50.1 Item 99)
8 – Feeder assembly upper (P/O PL
50.1 Item 1)
9 – Cover DADF front (P/O PL 50.1
Item 1)
10 – Cover DADF rear (P/O PL 50.1 Item
1)
11 – Tray assembly DADF (P/O PL 50.1
Item 1)
12 004K03660 Cushion assembly platen REP 50.4
13 – Scanner assembly (with 1-2)
14 822E35271 Cover IIT left REP 50.5
15 822E35341 Cover IIT left cap REP 50.6
16 120E35681 DADF actuator REP 50.7
17 – Holder separator DADF (P/O PL
50.1 Item 1)
18 – Spring separator DADF (Not
Spared)
19 822E35311 Cover front IIT REP 50.8
99 – Kit DADF feed roll (with 5-7) (P/O
PL 50.1 Item 1)

NOTE: HFSI. To reset the HFSI counter, refer to dC135.

08/2017 Parts Lists

Xerox® VersaLink® B600 Family MFP 5-50 PL 50.1
 6 General Procedures-Information
General Procedures dC135 HFSI Counter (High Frequency Service Item) ..................................................... 6-59
GP 1 Using the Service Diagnostics ............................................................................... 6-3 dC140 Analog Component Monitoring ............................................................................ 6-60
GP 2 Fault Codes and History Files................................................................................ 6-4 dC301 NVM Initialization ................................................................................................. 6-61
GP 3 Device Information ................................................................................................. 6-5 dC305 Panel Diagnostics ................................................................................................ 6-62
GP 4 How to Switch Off or Switch On the Printer ........................................................... 6-6 dC330 Component Control.............................................................................................. 6-62
GP 6 Electrostatic Discharge Prevention ........................................................................ 6-6 dC362 Restore NVM Values ........................................................................................... 6-67
GP 7 Machine Specifications .......................................................................................... 6-7 dC363 NVM Backup/Restore .......................................................................................... 6-68
GP 8 General Disassembly Precautions......................................................................... 6-14 dC500 Blank Page Threshold Value ............................................................................... 6-68
GP 9 Software Version Upgrade ..................................................................................... 6-15 dC612 Print Test Pattern................................................................................................. 6-69
GP 10 How to Check a Motor ......................................................................................... 6-16 dC945 IIT Calibration ...................................................................................................... 6-74
GP 11 How to Check a Sensor ....................................................................................... 6-17 dC1010 Signals Sending Test......................................................................................... 6-74
GP 12 How to Check a Solenoid or Clutch ..................................................................... 6-18 dC1011 Relay On / Off Test ............................................................................................ 6-75
GP 13 How to Check a Switch ........................................................................................ 6-18
GP 14 How to Clone Device Settings ............................................................................. 6-19
Change Tags
Tags/MODs ..................................................................................................................... 6-77
GP 15 Special Boot Modes ............................................................................................. 6-21
GP 16 Separate System Modules ................................................................................... 6-22
GP 17 External Fax Line Test ......................................................................................... 6-24
GP 18 Printing Reports ................................................................................................... 6-24
GP 19 Intermittent or Noise Problem .............................................................................. 6-25
GP 20 How to Safely Lift or Move the Printer ................................................................. 6-26
GP 21 Machine Lubrication............................................................................................. 6-28
GP 22 Installation Space Requirements ......................................................................... 6-29
GP 23 First Copy Output Time/ First Print Out Time....................................................... 6-33
GP 24 Restriction of Hazardous Substances (RoHS)..................................................... 6-34
GP 26 M6edia Specifications .......................................................................................... 6-34
GP 27 Environmental Data ............................................................................................. 6-37
GP 28 Supplies Plan Conversion .................................................................................... 6-38
GP 29 How to Check a Dispenser Motor ........................................................................ 6-38
GP 30 IP (ESS) Specifications........................................................................................ 6-39
GP 31 IIT Specifications.................................................................................................. 6-41
GP 32 Fax Specifications................................................................................................ 6-41
GP 35 Setting Up an Ethernet Connection ..................................................................... 6-42
GP 36 How to Manually Configure an IP Address .......................................................... 6-43
GP 37 How to Obtain Log Files....................................................................................... 6-44
GP 38 Electrical Specifications ....................................................................................... 6-45
GP 39 Reset Administrator Password............................................................................. 6-46
GP 40 Xerox Supplies and Accessories ......................................................................... 6-47
GP 41 Hardware Information .......................................................................................... 6-49
GP 42 Glossary of Terms, Acronyms and Abbreviations................................................ 6-49

Diagnostics
dC118 Jam Counter ........................................................................................................ 6-55
dC120 Failure Counter.................................................................................................... 6-55
dC122 Fault History ........................................................................................................ 6-56
dC125 Active Faults ........................................................................................................ 6-56
dC126 System Registration Adjustment ......................................................................... 6-57
dC131 NVM Read / Write................................................................................................ 6-58
dC132 Device ID / Billing Data........................................................................................ 6-59

Revised BUS Update: 9 July 2018 08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-1
General Procedures-Information 08/2017 Revised BUS Update: 9 July 2018
6-2 Xerox® VersaLink® B600 Family MFP
GP 1 Using the Service Diagnostics Table 1 Diagnostic routines
This procedure describes how to enter and exit diagnostics and the available service routines.
dC500 Blank Page Thresh- To set the value that is used to determine
Diagnostics Functions Overview old Value (MFP only) what is a blank document when performing
Table 1 Diagnostic routines lists the diagnostic routines available to test or execute. blank page detection for fax machines.
dC612 Print Test Pattern To print the test pattern that is stored in the
Table 1 Diagnostic routines printer for checking image quality and iso-
lating problems.
dC945 IIT Calibration For information only. Do not use this rou-
dC118 Jam Counter Displays the count for jams that have tine.
occurred up to now.
dC1010 Signals Sending Test For information only. Do not use this rou-
dC120 Failure Counter Displays the count for failures that have tine.
occurred up to now. dC1011 Relay On/ Off Test For information only. Do not use this rou-
dC122 Fault History Displays the history in four categories: tine.
document feeder jam, paper jam, failure,
and last 40 Faults.
Using the Diagnostics
dC125 Active Faults Displays the current faults.
This section explains how to enter and exit the diagnostics on the device.
dC126 System Registration Measures and adjusts registration to set
Entering the Diagnostics
Adjustment correct positions.
dC131 NVM Read / Write To refer to the NVM data and set/modify it. NOTE: Log out of system administration tools and delete all print jobs in the queue before
entering diagnostics
dC132 Device ID / Billing In cases where a serial number mismatch
Data occurs, this function allows these errors to 1. Press and hold the Home button more than five seconds, then release.
be corrected.
2. Enter the passcode (6789), and touch OK.
dC135 HFSI Counter Displays the spec life (threshold value) and
3. Touch Diagnostics.
the current value (usage status) of the
periodic replacement parts. You can 4. Select the required diagnostics routine.
change the spec life and reset the current Exiting the Diagnostics
value. Job history can be used to record/ 1. Touch Exit and select Clear Error Log History or Keep Error Log History.
check the previous 3 replacements. 2. Touch Service.
dC140 Analog Component Monitors the analog value of the A/D con- 3. Select Log Out and exit the diagnostics.
Monitoring verter sensor, by operating the various
components. Entering Diagnostics Using an Administrator Password.
dC301 Initialize NVM To perform initialization for any NVM area.
When initializing IOT area, back up/ NOTE: Admin users have the ability to create an extra layer of password protection before
restore is necessary in dC363. entering diagnostics. Security sensitive customer may have this feature invoked. In this case,
you need to obtain the additional password from the customer. The process for entering diag-
dC305 Panel Diagnostics To perform diagnosis of the LED / Audio
nostics will be as follows:
which is implemented in the UI panel.
dC330 Component Control Displays the logic state of input component 1. Press and hold the Home button for more than five seconds, then release.
input signals and operates the output com- 2. Enter the diagnostics password (6789) and press Next (do not press OK).
ponents.
3. Enter the maintenance password (set by the customer) and press OK (either location).
dC362 Restore NVM Values Do not use. This function does not operate.
4. Touch Diagnostics.
dC363 Backup/ Restore To backup / restore the NVM values (IOT
5. Select the required diagnostics routine.
NVM areas). Use this command when exchang-
ing the MCU. Do not use when exchanging
the ESS. Also, use when initializing the
IOT in dC301.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-3 GP 1
Administrator password not available: GP 2 Fault Codes and History Files
If the maintenance passcode is unavailable, perform the steps that follow:
1. From the Embedded Web Server Home screen, select Log In then Admin.
Purpose
2. Enter the password ‘1111’ (default setting). Select Log In. If the administrator password is To describe access to fault history information and explain the fault code structure.
unknown, perform GP 39, Reset Administrator Password.
3. Select System and then Security.
Fault Data Available from Diagnostics
• For information on paper jam codes, refer to dC118 Jam Counter.
4. Click on Customer Service Engineer Access Restriction.
• For information on failures, refer to dC120 Fault Counter.
NOTE: if this option is not displayed, click on SSL/TSL Settings and enable HTTP – SSL/ • To display fault history by category, refer to dC122 Fault History.
TLS Communication, then click OK (then, Restart Now). After the restart, log in again as
• For information on current machine faults, refer to dC125 Active Faults.
admin and return to System>Security,>Customer Service Engineer Access Restriction.
5. Disable the feature, then click OK, then Restart Now. Function, Fault, Component Codes
6. Enter diagnostics from the UI using the normal password (6789). Refer to Table 1 for a description of some of the function and fault code prefixes.
Exiting Diagnostics
Table 1 Fault code prefix and functional area
1. Touch Exit and select Clear Error Log History or Keep Error Log History.
Fault Code Prefix Functional Area
2. Touch Service.
3. Select Log Out. 001 Standby power
002 User interface
003 Machine run control
005 Document transportation
010 Fusing and copy/print transportation
012 Finishing
016 Network controller
04X Main drives
06X LED print head, scanner
07X (X = tray No.) Paper supply (paper trays and bypass)
08X Paper feed and transport
09X Xerographics

General Procedures-Information 08/2017

GP 1, GP 2 6-4 Xerox® VersaLink® B600 Family MFP
GP 3 Device Information – Fax
– Scan To
Purpose
• Connectivity
To provide machine hardware and software information.
• Support
Service Information Available • Resets:
From the Home screen, touch the device button. The following options display: – Reset 802.1X and IPSec
– Reset fonts, forms and macros
• Language – Reset to factory defaults
• About:
– Device Name
– Model
– Serial Number
– Xerox Asset Tag
– Customer Asset Tag
– Software Version
– Contact Information
Customer Support
Fax Number Line 1
Location
– Network Information
Host name
IP address
– Wi-Fi Information
Link Quality
Link Channel
– Job Overwrite (on devices with an HDD)
– Information Pages
• Notifications
• Paper Trays
• Supplies
• Billing Usage
• General:
– Measurements
– Reading Order
– Date & Time
– System Timeout
– Display Brightness
– Sounds
– Power Save
– Feature Installation
• Apps:
– Address Book
– Email

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-5 GP 3
GP 4 How to Switch Off or Switch On the Printer GP 6 Electrostatic Discharge Prevention
Purpose Some semiconductor components, and the sub-assemblies that contain them, are vulnerable
to damage by electrostatic discharge (ESD). These techniques reduce the occurrence of com-
WARNING ponent damage caused by static electricity.
Do not use the power button as a safety disconnect device. The power button is not a
disconnect device. Disconnect the power cord from the supply to isolate the equipment. Be sure the power is Off and observe all other safety precautions.
The printer has two multifunction buttons on the control panel, the Home button and the Power
button. The Power/Wake button restarts, powers up, or powers down the printer. This button • Immediately before handling any semiconductor components, drain the electrostatic
also enters and exits low-power mode, and flashes when the printer is in power-saver mode. charge from your body. This can be accomplished by touching an earth ground source or
by wearing a wrist strap device connected to an earth ground source. Wearing a wrist
To power on the printer, or to exit Low-Power mode or Sleep mode, press the Power/Wake but- strap will also prevent accumulation of additional bodily static charges. Be sure to remove
ton. the wrist strap before applying power to the unit under test to avoid potential shock.
• After removing a static sensitive assembly from its anti-static bag, place it on a grounded
NOTE:
conductive surface. If the anti-static bag is conductive, you may ground the bag and use it
• The Power/Wake button is the only power switch on the printer. as a conductive surface.
• The printer exits Low-Power mode or Sleep mode automatically when it receives data • Do not use freon-propelled chemicals. These can generate electrical charges sufficient to
from a connected device.
damage some devices.
• When in Low-Power mode, or Sleep mode, the touch screen is turned off and unrespon-
• Do not remove a replacement component or electrical sub-assembly from its protective
sive. To wake the printer manually, press the Power/Wake button.
package until you are ready to install it.
CAUTION • Immediately before removing the protective material from the leads of a replacement
Do not disconnect the power cord or interrupt the electricity supply before the power down is device, touch the protective material to the chassis or circuit assembly into which the
complete unless advised. The data and software can become damaged. device will be installed.
To restart, place the printer in Sleep Mode, or power off the printer: • Minimize body motions when handling unpacked replacement devices. Motion such as
1. At the printer control panel, press the Power/Wake button. your clothes brushing together, or lifting a foot from a carpeted floor can generate enough
static electricity to damage an electrostatically sensitive device.
2. Select an option.
• Handle IC’s carefully to avoid bending pins.
• To restart the printer, touch Restart. At the prompt, touch Restart.
• Pay attention to the direction of parts when mounting or inserting them on circuit boards.
• To place the printer in Sleep Mode, touch Sleep.

NOTE: In Sleep mode, the touch screen is powered off and the Power/Wake button
flashes.

• To power off the printer, touch Power Off.

3. If the printer does not respond to a single press of the Power/Wake button, press and hold
the button for 5 seconds. A message appears that requests you to wait for the printer to
power off.

General Procedures-Information 08/2017

GP 4, GP 6 6-6 Xerox® VersaLink® B600 Family MFP
GP 7 Machine Specifications Table 2 SFP standard features

Specifications by Product Type Feature Description

Go to one of the following: Print speed (standard mode-simplex) HS: 55ppm

LS: 45ppm
• VersaLink B600/B610 SFP Printer Configurations and Options
Printer resolution 600 x 600 dpi (std.)
• VersaLink B605/B615/B615_Tall MFP Configurations and Options
1200 x 2400 dpi (enhanced)
• Optional Equipment (weights and dimensions)
USB 2.0 front / back (host) Standard
NOTE: For additional information about device specifications, see the following: USB 3.0 rear (target) Standard
• Installation Space Requirements GP 22 Near Field Comm (NFC) Standard
• Media Specifications GP 26 Single-pass Duplex Automatic Docu- N/A
• Environmental Specifications GP 27 ment Feeder (DADF)
• Electrical Specifications GP 28 Bypass tray (150 sheet) Standard
Tray 1 (550 sheet) Standard
VersaLink B600/B610 SFP Printer Configurations and Options
550 OPT tray (550 sheet) Optional
The Xerox® VersaLink B600/B610 single-function printer is available in the configurations listed Duplex printing Standard
in Table 1.
FAX N/A
Table 1 SFP configurations Wireless LAN Optional
HDD Serial ATA Interface 2.5 inch HDD 250GB
Configuration Feature
IC Card Reader USB connection type IC card reader (cable
600DN 58ppm length:120mm) The extension cable used only in
Print SFP is 2 feet.
Automatic 2-sided printing
FDI Cable Optional
Ethernet network connectivity
USB2 and USB3 connectivity High Capacity Feeder (2000 sheet) Optional
FDI Finisher Optional with B600/B610
Optional 550 Sheet Feeder and optional HCF, Finisher or Mailbox Optional with B600/B610
Mailbox Paper Capacity:
610DN 65ppm Bypass Tray 150 sheets
Print MainTray 550 sheets
Ethernet network connectivity Maximum Print Size Legal (216 x 356mm, 8.5 x14 in.)
USB2 and USB3 connectivity
2-Sided Printing N configuration: manual
FDI
DN configuration: up to 176 g/m² from any tray
Optional 550 Sheet Feeder and optional HCF (can be
used with either a Finisher or Mailbox) Control Panel 5-inch LCD touch screen and keypad navigation
Connectivity USB 2.0
USB 3.0
* Also available in 220V.
10/100/1000 Base-T Ethernet
ICCR (Support)
Standard Features (B600/B610 SFP) NFC
See Table 2 for a list of standard features for SFP configurations. WiFi
FDI
Table 2 SFP standard features Memory (std.) 2GB
Feature Description HDD Serial ATA interface 2.5in. HDD 250GB
Processor speed 1.05Ghz Qualcomm Remote Access Embedded web server
RAM DDR3 667Mhz 2GB
Program ROM (eMMC) 3.6 GB
NVM (MRAM) 128KB

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-7 GP 7
Options and Upgrades VersaLink B605/B615/B615_Tall MFP Configurations and Options
• Wireless connectivity Basic Configurations and Options VLB605/B615_Tall
• Optional 550 sheet feeder: all configurations, up to 4 allowed
• Optional 2000 sheet high capacity feeder: used with either a finisher or mailbox The Xerox® VersaLink® B605/B615 Multi-function Printer is available in the configurations
listed in Table 4:
• High Capacity Feeder: 2000 sheet capacity
• Finisher or mailbox Table 4 MFP configurations
• Stand and caster base
Configuration Feature
Weights and Dimensions
605S (3in1) 58ppm
Refer to Figure 1 and Table 3 for the weight and dimensions for standard B600 and B610 print-
ers. Print
Auto 2-sided printing
Ethernet network connectivity
US2 and USB3 connectivity
FDI
Optional 550 Sheet Feeder and optional HCF
605X (4in1) 58ppm
Auto 2-sided printing
Copy
Scan
Fax
Ethernet network connectivity
US2 and USB3 connectivity
FDI
Optional 550 Sheet Feeder and optional HCF

Standard Features (MFP)

Table 5 MFP Standard features

Feature Description
Processor speed 1.05Ghz Qualcomm
RAM DDR3 667Mhz 4GB
Program ROM (eMMC) 3.6 GB
Figure 1 Standard configuration
NVM (MRAM) 128KB
Table 3 Weights and dimensions: Standard SFP Print speed (standard mode-simplex) HS: 55ppm
LS: 45ppm
Standard configuration (without the optional 550-Sheet feeder) Simplex print speed (605) Standard and enhanced modes - up to 58 ppm
Print speed (615) Standard and enhanced modes - up to 65 ppm
Width 427mm (16.9 in.)
2-sided print speed (605) Standard and enhanced modes - up to 58 images
Depth 465mm (18.4 in.)
per minute
Height 439mm (17.3 in.)
2-sided print speed (615) Standard and enhanced modes - up to 65 images
Weight (B600) 27.6kg (60.8 lb.) per minute
Weight (B610) 29.4kg (64.8 lb.) Printer resolution 600 x 600 dpi (std.)
1200 x 2400 dpi (enhanced)

General Procedures-Information 08/2017

GP 7 6-8 Xerox® VersaLink® B600 Family MFP
 Table 5 MFP Standard features Table 5 MFP Standard features
Feature Description Feature Description
Paper Capacities: Connectivity USB 2.0
Bypass tray 150 sheets USB 3.0
Main tray 550 sheets 10/100/1000 Base-T Ethernet
Optional 550-Sheet Feeder 550 sheets ICCR (Support)
HCF 2000 sheets NFC
2-sided printing All configurations FDI
Copy Speed Memory (std.) 4GB
1-sided copy 21 copies for black and white Remote Access Embedded Web Server
9 copies for black and white
2-sided copy Options and Upgrades
Copy resolution 600x600 dpi • Wireless connectivity: available with all configurations
Document Feeder: Single-pass Duplex Automatic Document Feeder • 550 sheet feeder: all configurations (up to 4 allowed or 1 allowed with HCF)
605 Optional Feeder and High Capacity Feeder • 2000 sheet high capacity feeder (HCF): available on all configs.
615 Optional Feeder and High Capacity Feeder
• Finisher or mailbox: available on 605_Tall
615 Tall Optional Feeder and High Capacity Feeder
• Stand and caster base: available with all configurations
Fax Capability
Scan Speed (simplex) 55dpm Weights and Dimensions
Scan Speed (single pass duplex) 110ipm Refer to the following figures and tables for the weight and dimensions for standard B605 and
Resolution (standard) 200dpi B615 printers.
Resolution (super fine) 400dpi
Scan Speed: • B605/B615 MFP: Figure 2 and Table 6
Default scan input speed (DADH) -sim- 30ipm • B615_Tall: Figure 3 and Table 9
plex
Default scan input speed (DADH) -duplex 30ipm

Document feeder capacity 50 sheets

Optical scan resolution 600x600dpi
Maximum Scan Size:
Document Glass 215.9x297mm (8.5 x11.7 in.)
Single-pass DADF 215.9x355.6mm (8.5 x14 in.)
Maximum Print able area 210.9x351mm
File Formats JPEG
JBIG2
LWZ/MH/MMR/MRC Compression
TIFF
XPS
PDF/PDF/A/Searchable PDF/Linearized PDF
Scan Driver Compatibility WIA
TWAIN
Supported Scan Destinations Scan to Home
Scan to USB
Scan to Email
Scan to Network (FTP or Browse SBM)
Control Panel 7-inch LCD touch screen and keypad navigation

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-9 GP 7
 Table 7 MFP configurations
Configuration Feature
605XL-Tall (4in1) 58ppm
Auto 2-sided printing
Copy
Scan
Fax
Ethernet network connectivity
US2 and USB3 connectivity
FDI
Optional 550 Sheet Feeder and optional HCF (can be
used with either a Finisher or Mailbox)
615SL_Tall (3in1) 65ppm
Auto 2-sided printing
Copy
Scan
Ethernet network connectivity
US2 and USB3 connectivity
FDI
Optional 550 Sheet Feeder and optional HCF (can be
used with either a Finisher or Mailbox)
Figure 2 MFP Standard 615XL_Tall (4in1) 65ppm
Auto 2-sided printing
Table 6 Weights and dimensions (B605/B615) Copy
Width 470mm (18.5 in.) Scan
Depth 505mm (19.9 in.) Fax
Ethernet network connectivity
Height 644mm (25.4 in.)
US2 and USB3 connectivity
Weight (B505) 36.1kg (79.6 lb.) FDI
Weight (B605) 36.1kg (79.6 lb.) Optional 550 Sheet Feeder and optional HCF (can be
used with either a Finisher or Mailbox)
Basic Configurations and Options VLB605/B615_Tall
Table 8 Configurations and options (MFP_Tall)
Table 7 MFP configurations Model VL B605/B615_Tall MFP
Configuration Feature Processor speed 1.05Ghz Qualcomm
605SL_Tall (3in1) 58ppm RAM DDR3 667Mhz 4GB
Auto 2-sided printing Program ROM (eMMC) 3.6 GB
Copy
NVM (MRAM) 128KB
Scan
Ethernet network connectivity Print speed (standard mode-simplex) 55ppm
US2 and USB3 connectivity Printer resolution 600 x 600 dpi
FDI 1200 x 2400 dpi
Optional 550 Sheet Feeder and optional HCF (can be USB 2.0 front / back (host) Standard
used with either a Finisher or Mailbox) USB 3.0 rear (target) Standard
Near Field Comm (NFC) Standard
Single-pass Duplex Automatic Docu- Standard
ment Feeder (DADF)
Bypass tray (150 sheet) Standard

General Procedures-Information 08/2017

GP 7 6-10 Xerox® VersaLink® B600 Family MFP
 Table 8 Configurations and options (MFP_Tall) Optional Equipment
Model VL B605/B615_Tall MFP The following figures and tables display the weight and dimensions of available optional equip-
Tray 1 (550 sheet) Standard ment.
550 OPT tray (550 sheet) Optional
• Figure 4, Table 10: Optional 550 sheet feeder
Duplex printing Standard
• Figure 5, Table 11: Caster base with cabinet
FAX Standard
• Figure 6, Table 12: Caster stand with HCF
Wireless LAN Optional
• Figure 7, Table 13, Finisher (B600/ B610)
HDD Serial ATA interface 2.5 inch HDD
• Figure 8, Table 13, Finisher (B605/ B615_Tall)
250GB
• Figure 9, Table 14, Mailbox (B600/ B610)
IC Card Reader USB connection type IC card
• Figure 10, Table 14, Mailbox (B605/B615)
reader
FDI Cable Optional
High Capacity Feeder (2000 sheet) Optional
Finisher or Mailbox Optional (choice)

Figure 4 Optional 550 sheet feeder

Table 10 Weight and dimensions: optional 550 sheet feeder

Width 420mm (16.5 in.)
Depth 464.5mm (18.3 in.)
Height 123.5mm (4.8 in.)
Weight 6.6kg (14.6 lb.)

Figure 3 MFP (B615_Tall)

Table 9 Weights and dimensions (B615_Tall)

Width 470mm (18.5 in.)
Depth 503mm (19.8 in.)
Height 844mm (33.2 in.)
Weight (B605_Tall) 38.8 (85.6 lb.)

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-11 GP 7
 Figure 5 Caster base with cabinet Figure 6 Caster base with HCF

Table 11 Weight and dimensions: Optional caster with cabinet Table 12 Weight and dimensions: caster stand (with HCF)
Width (min) 652mm (25.7 in.) Width (min) 652mm (25.7 in.)
Width (max) 802mm (31.6 in.) Width (max.) 802mm (31.6 in)
Depth 743mm (29.3 in.) Depth 743mm (29.3 in.)
Height 336mm (13.4 in.) Height 459mm (18.1 in.)
Weight (cabinet) 16.6kg (36.6 lb.) Weight (HCF) 19.7kg (43.4 lb.)
Weight caster base 8.5kg (18.8 lb.) Weight (caster base) 8.5kg (18.8 lb.)

General Procedures-Information 08/2017

GP 7 6-12 Xerox® VersaLink® B600 Family MFP
 Figure 7 Finisher (B600/B610 SFP) Figure 9 Mailbox (B600/B610 SFP)

Figure 8 Finisher (B605/B615_Tall MFP) Figure 10 Mailbox (B605/ B615 MFP Tall)

Table 13 Weight and dimensions: finisher Table 14 Weights and dimensions: mailbox
Width 477mm (18.8 in.) Width 411mm (16.2 in.)
Depth 450mm (17.7 in.) Depth 450mm (17.7 in.)
Height 248mm (9.8 in.) Height 248mm (9.8 in.)
Weight 6.8kg (15 lb.) Weight 5.2kg (11.5 lb.)

Refer to GP 22 for detailed space requirements and dimensions of the finisher.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-13 GP 7
GP 8 General Disassembly Precautions
Purpose
Use these precautions when disassembling and reassembling components.

Procedure
NOTE: The close proximity of cables to moving parts makes proper routing essential. If com-
ponents are removed, any cables disturbed by the procedure must be restored as close as
possible to their original positions. Before removing any component from the machine, note the
cable routing that will be affected.

Whenever servicing the machine, perform the following:

1. Check the replacement part number.
2. Check to verify that jobs are not stored in memory.
3. Switch Off the machine, GP 4.
4. Use a flat and clean surface.
5. Only install authorized components.
6. Do not forcibly remove plastic components.
7. Ensure all components are in their correct position.
8. When replacing screws into plastic components, turn the screw counterclockwise to
engage the original thread, then turn the screw clockwise. Do not overtighten. If a new
thread is cut, the plastic component will lose the ability to hold the screw. This also applies
to metal components.

General Procedures-Information 08/2017

GP 8 6-14 Xerox® VersaLink® B600 Family MFP
GP 9 Software Version Upgrade 4. Switch on the machine, GP 4.
5. Enter special boot mode, GP 15. Select download mode on SPECIAL BOOT MENU 1/3.
Purpose
6. As the UI displays 0% completed, double click on FWDLMgr.exe to run the software
Use this procedure to update the printer software, or when a repair requires the software to be download manager tool.
reinstalled.
7. Touch Agree on the software update tool (license).
Obtaining the Software 8. The printer model and file selection window will open. From the pull down menu, select
the printer model, then browse to where the software file (.bin) is located. Double-click the
The software download manager tool (FWDLMgr.exe) and the device software file (.bin) can be
(.bin) file then touch Add and then touch Next.
downloaded from the Xerox.com>Support>Support & Drivers page.
9. The Communication Interface Selection window will open. Select USB Port, then touch
Next.
Procedure
10. The software update status appears on the Update in Progress screen.
NOTE: . Prior to updating software, ensure that software upgrade is enabled. CAUTION
There are different methods for downloading the machine software: Do not switch off the machine until the reboot is complete. The machine will reboot after the
download is complete.
• Software Loading via the Special Boot Menu 11. When the update is complete, the result window opens; touch Complete. The machine
• Software Loading via the Embedded Web Server reboots, and prints a Software upgrade report.
• Software Download via the USB Port Software Download Manager Tool using Port 9100
• Software Download Manager Tool using Port 9100 1. Download the appropriate software download manager tool (FWDLMgr.exe) and software
(.bin) to an appropriate file location on the PWS. Refer to Obtaining the Software.
Software Loading via the Special Boot Menu
2. Switch off the machine,GP 4.
NOTE: . A USB memory device is needed for this method. The USB device must be formatted 3. Disconnect the ethernet cable from the machine. Connect an ethernet crossover cable
using the FAT32 file system.
from the PWS network port to the machine network port, GP 35.
1. Download the software (.bin) file. Refer to Obtaining the Software. 4. Switch on the machine, GP 4. When the machine reaches the Ready state, print a config-
2. Create a folder named ‘DWLD’ on the USB memory device. uration report, GP 18.
3. Store the software download file (.bin) in the ‘DWLD’ folder 5. Ensure the IP address (refer to the configuration report) of the machine can be pinged
from the PWS:
4. Switch off the machine, GP 4. Insert the USB memory device.
a. Open a command window (CMD):
5. Enter special boot mode, GP 15. Select Download Mode on Special Boot Menu 1/3, then
touch YES. The UI will display SW update progress. The machine reboots. • Windows 7: select Start and in the Search box above the start button, type
CMD, then press Enter.
CAUTION
Do not switch off the printer until the reboot is complete. The printer will reboot after the down- NOTE: . If the Windows key is enabled (the key located in the lower left corner with
load is complete. the Microsoft logo), hold the Windows key down, press R and release both keys to
6. After the reboot, the machine prints a software upgrade report. Remove the USB memory open the Command window.
device.
b. In the command window (where the blinking cursor is) type ping. Press the space
Software Loading via the Embedded Web Server bar once, then enter the IP address of the device. Press Enter.
There are three options available for updating the software via the embedded web page: c. If the ping command is successful, the device will reply four times. This should not
• Check Now take more than two or three seconds.
• Periodic Updates d. If the ping command times out, or responds with ‘host unreachable’, check the IP
• Updates with File Specified address that was entered. If the IP address is correct, contact 2nd level support.
Software Download via the USB Port 6. Log in as an administrator via the embedded web server. Ensure that software update is
set to Enable (Home/System/Software Update/Enable).
Perform the steps that follow:
7. Double click on FWDLMgr.exe to run the software download manager tool.
1. Download the appropriate software download manager tool (FWDLMgr.exe) and software
(.bin) to an appropriate file location on the PWS. Refer to Obtaining the Software. 8. Touch Agree on the software update tool (license).
2. Switch off the machine, GP 4. 9. The printer model and file selection window will open. From the pull down menu, select
the printer model, then browse to where the software file (.bin) is located. Double-click the
3. Connect a Type A to Type B USB cable (male on both ends), from the PWS to the
machine. (.bin) file then touch Add and then touch Next.
10. The communication interface selection window will open. Select Network (Port9100),

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-15 GP 9
 then touch Next. GP 10 How to Check a Motor
11. The printer specification window will open. Specify the printer to be updated (entering the This procedure describes how to check a motor:
IP address is the best method). Touch Next to start the software download.
12. The software update status appears on the Update in Progress screen. Initial Actions
CAUTION
WARNING
Do not switch off the machine until the reboot is complete. The machine will reboot after the
Isolate the machine from the electrical supply while performing tasks that do not need
download is complete.
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
13. When the update is complete, the result window will open. Touch complete. The machine
injury.
will reboot, and a software upgrade report will be printed.
1. Check that the motor is free to rotate.
Check Now
2. Check that all the motors mechanisms are clean, free to move and lubricated correctly.
Use the Check Now feature to check for software updates.
3. Enable 24V with chain-link 041-001 and test motor operability using dC330. Run the
motor for 30 seconds, if the motor shows signs of or can be heard to slow down, the motor
1. Log in as an administrator via the embedded web server. Ensure that software update is
is defective. Install a new motor.
set to Enable (Home/System/Software Update/Enable).
4. Perform the appropriate procedure:
2. Touch Check Now.
• Two Wire DC Motor
3. If new software is available, continue to follow the on-screen instructions.
• DC Motor with Integral Encoder
NOTE: . If the device software is current, no action is taken.
• Four Wire Stepper Motor
Periodic Updates
NOTE: The voltages, PJ numbers, pin numbers and PWB names shown are an example only.
Use this feature setup the device to check periodically (daily, weekly, monthly) for software Go to the wiring diagram associated with the RAP for the correct information.
updates.
NOTE: In cases where the motor may be driven forward or backward, the same two feed wires
1. Log in as an administrator via the embedded web server (refer to the appropriate User are used, but the voltages on them are reversed, to reverse the motor direction. Such motors
Guide for details.) Ensure that Software Update is set to Enable; (Home/System/Software may have two component control codes, for forward and reverse. A typical application is a tray
Update/Enable). lift motor with a tray-up and a tray-down direction
2. Under the Check Automatically banner, use the pull down menu to set when the device 1. Check the drive voltage when the component control code for the motor is entered. If the
should check for updates; never, daily, weekly or monthly. drive voltage is present at the motor, but the motor does not turn, install a new motor. If
Updates with File Specified the drive voltage is not present, go to step 2.
1. Download the software (.bin) file, refer to Obtaining the Software. 2. Check that the drive voltage is correct at the driver output pins of the PWB when the com-
2. Log in as an administrator via the embedded web server. Ensure that software update is ponent control code for the motor is entered. If the drive voltage is present, check the wir-
set to Enable (Home/System/Software Update/Enable). ing and connectors to the motor. If the drive voltage is not present, check the power to the
driver PWB. If the power to the PWB is good, install a new driver PWB.
3. Under the Update with File Specified banner, touch Select.
4. Browse to where the software file (.bin) is located. Select the (.bin) file, then touch Install NOTE: This type of motor has the normal drive voltages for a DC motor, plus the +3.3VDC and
Now. 0V lines for the encoder. The encoder has two outputs, A and B, producing pulses when the
motor is on. When the motor is running in one direction, the encoder A pulses lead the encoder
B pulses. In the other direction, encoder B pulses lead encoder A pulses. In this way the con-
troller can detect that the motor is running in the correct direction.

Check the operation of the motor as follows:

1. Check the drive voltage when the component control code for the motor is entered. If the
drive voltage is present at the motor, but the motor does not turn, install a new motor. If
the drive voltage is not present, go to step 2.
2. Check that the drive voltage is correct at the output pins of the driver PWB when the com-
ponent control code for the motor is entered. If the drive voltage is present, check the wir-
ing and connectors to the motor. If the drive voltage is not present, check the power to the
driver PWB. If the power to the PWB is good, install a new driver PWB.

General Procedures-Information 08/2017

GP 9, GP 10 6-16 Xerox® VersaLink® B600 Family MFP
NOTE: When checking for pulses, use a standard digital multimeter. Using the DC volts range, GP 11 How to Check a Sensor
or the AC volts range, expect to obtain a reading greater than 1V and less than 4 volts, while
Use this procedure to check the operation of all types of sensor.
the motor is running. The actual value depends on the meter’s reaction to square waves and to
the particular frequency of the pulses. It is common to obtain a reading of 2 to 3 volts. If the
meter has a minimum and maximum recording facility, expect a maximum value of around +4.9 NOTE: Some sensors have a resistor within the sensor and other sensors require a resistor on
the PWB. The resistor limits the current through the LED. The voltage to the sensor LED with
volts DC, and a minimum value of around +0.2 volts DC
an external resistor, is typically 1.2V.
Check the operation of the encoder as follows:
NOTE: The voltages, PJ numbers, pin numbers and PWB names shown are examples only.
Go to the wiring diagram associated with the RAP for the correct information.
Check for pulses when the motor is running. If pulses are present at the motor, but not present
at the PWB, check the wiring to the motor and repair or install new wiring. If pulses are present NOTE: In some cases, two sensors are used to form an interruptible beam of light. In these
at the PWB, but there is still an error indicating that the motor is failing, install a new driver cases, the LED of one sensor and the sensing element of the other sensor are used. Treat the
PWB. two sensors as if they were housed in the same body for diagnostic purposes, ignoring the
unused part of each sensor. If the combined sensors do not operate correctly and the beam
NOTE: A stepper motor with an internal open circuit may appear to be fully functional under path is clear of obstruction, it may be necessary to install both new sensors.
dC330 component control. However, under normal operation it will run with intermittent failure.
Use the multimeter to check stepper motor coil resistance. Quick Sensor Check
1. Refer to Figure 1 as an example. Disconnect PJ111. Check the +24VDC supply and the Enter the component control code for the sensor, refer to dC330. Actuate the sensor. If the dis-
play changes, the sensor operates correctly. If the display does not change, perform the proce-
phase pulses to GND when the component control code for the motor is entered. If the
dure.
supply and pulses are present, install a new motor.
2. Check the connectors and wiring to the motor. Repair or install new wiring, as necessary.
Procedure
3. Disconnect PJ11. Check the +24VDC. If +24VDC is not present, check the power to the
PWB. If the power is good, install a new PWB. Check the phase pulses at the PWB. If the For the sensor in the example wiring diagram shown in Figure 1:
phase pulses are not present at the PWB, install a new PWB.
1. Actuate the sensor and check for a change in voltage at PJ27, pin 3. If the voltage
changes, install a new PWB. If the voltage does not change, continue to the next step.
2. Disconnect PJ271 at the sensor. Check for +3.3VDC and 0V (GND) on the harness
(between pins 2 and 3). If the voltage is correct, install a new sensor. If voltage is not pres-
ent, go to the next step.
3. Disconnect PJ27 and PJ271. Check the harness and the connectors for continuity. Repair
or install a new harness if continuity test indicates an open wire. If harness is good, go to
the next step.
4. Check for +3.3VDC and 0V (GND) between pins 2 and 3. If voltage is not correct, install a
new PWB.

Figure 1 Motor wiring diagram

Figure 1 Sensor wiring diagram

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-17 GP 10, GP 11
GP 12 How to Check a Solenoid or Clutch GP 13 How to Check a Switch
Use this procedure to check a clutch or solenoid. Use this procedure to check the operation of a switch.

Initial Actions NOTE: Figure 1 shows an interlock switch actuated by the closing of a door.
WARNING Initial Actions
Isolate the machine from the electrical supply while performing tasks that do not need WARNING
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
Isolate the machine from the electrical supply while performing tasks that do not need
injury.
electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
1. For a clutch, check that the shafts, gears, rolls etc., associated with the clutch are free to injury.
rotate, clean and lubricated where applicable.
Manually check that the switch operates. Ensure that the magnet or other actuator has enough
2. For a solenoid, check that the solenoid is free to actuate and that the mechanisms associ-
mechanical movement to operate the switch.
ated with the solenoid are free to move.
Procedure NOTE: The voltages, PJ numbers, pin numbers and PWB names shown are an example only.
Go to the wiring diagram associated with the RAP for the correct information.
NOTE: The voltages, PJ numbers, pin numbers and PWB names shown are an example only.
Go to the wiring diagram associated with the RAP for the correct information. Procedure
NOTE: When a solenoid is energized in diagnostics, movement is seen. When a clutch is ener- 1. Enter dc330 diagnostics and enable the component control code for the switch to test.
gized in diagnostics, the sound of the clutch action is heard. If possible, run the motor con- Actuate the switch. If the display changes, the switch operates correctly. If the display
nected to the clutch to confirm when the clutch is energized does not change, perform the following steps.
2. Inspect the mechanism intended to actuate the switch. Adjust, repair or install a new part
1. Enter the dC330 output code for the clutch or solenoid. If the clutch or solenoid does not
as needed if it is not actuating the switch.
energize, continue with step 2.
3. Disconnect the switch and measure the resistance between the two connector pins. If it
2. Refer to Figure 1 as an example. Disconnect PJ17, check for +24VDC at pin 1 on the wir-
does not change from infinite to 0 ohms as the switch is actuated, install a new switch. If
ing side of the connector, If the voltage is correct, install a new solenoid or clutch. the resistance changes correctly, go to the next step.
3. Reconnect PJ17, enter the dC330 output code for the clutch or solenoid, while measuring 4. Check the continuity of the wire harness between the switch and its control PWB. If open,
the voltage between pin 1 and ground. If the voltage does not change when the code is
repair or install a new harness.
entered, install a new PWB.
5. If the switch and wire harness have tested good, install a new PWB that the switch is con-
4. If the fault is intermittent, perform the actions that follow:
nected to.
a. Check the wiring. Repair or replace as necessary.
b. Operate the clutch or solenoid under normal running conditions. If the clutch or sole-
noid operates intermittently or with hesitation, install new parts.
c. Check that the clutch or solenoid has enough drive to operate the mechanism to
which it is attached; if necessary, install a new clutch or solenoid.

Figure 1 Switch wiring diagram

Figure 1 Clutch wiring diagram

General Procedures-Information 08/2017

GP 12, GP 13 6-18 Xerox® VersaLink® B600 Family MFP
GP 14 How to Clone Device Settings 5. Check the IP addresses of the PWS and printer. If the PWS has been connected to the
same subnet, the PWS and printer address should share the same values for the first
Purpose three and have a different value for the forth number. Refer to Table 1 for an example.
Use this procedure to establish a network connection between the PWS and printer, create a
copy of network configuration settings and then distribute these settings to multiple devices on Table 1 Example LAN settings
the network. This cloning process can also be used to backup and restore network settings lost
Printer PWS / Laptop
during a software reload.
IP Address 192.168.0.2 192.168.0.5
NOTE: To establish a direct Ethernet connection between the PWS and printer requires the Subnet Mask 255.255.255.0 255.255.255.0
printer’s driver installation CD-ROM, a crossover cable, and the PWS. Gateway/Router 192.168.0.1 192.168.0.1
Depending on the printer, a Windows 7 (W7) driver might not be available on the printer’s
driver installation CD-ROM. If not, download the driver from Xerox.com under the Support and
If the PWS and printer share similar, but unique IP address, continue. If not, use the Set a
Drivers page. W7 has two kernal types, 32 and 64-bit. If installation the wrong driver is
Static IP Address on the PWS to set the PWS IP address.
attempted, Windows displays an error to indicate the driver is incorrect. To check the kernal
type, click on Start, in the right column, right click on Computer and select Properties, the ker- 6. After verifying the IP addresses are correctly configured, PING the printer:
nal type will be listed as System Type. a. In the Command window (where the blinking cursor is) type the word PING. Press
the space bar once and enter the printer’s IP address and press Enter. As an exam-
Procedure ple: ping 192.168.0.2.
Refer to the relevant procedure: b. If the printer responds to the PING command, it replies four times. This should not
• Establishing a LAN connection take more than two or three seconds.
• Creating the Clone File c. If the PING command times out, or responds with “host unreachable”, check the IP
addresses that were entered. If the IP address is correct, contact 2nd level support.
• Using the Clone File
7. If the PING command replies, exit the Command window (type “exit” at the prompt and
• Set a Static IP Address on the PWS
press Enter). This test verifies the Ethernet connection is good.
• PWS Browser Proxy Server Setting
8. Install the printer driver and setup the printer as a local printer. Select connect to the
Establishing a LAN connection printer using “other” port type. From the dialog drop down select Standard TCP/IP port.
Use these steps to establish a Local Area Network (LAN) connection between the PWS and 9. For the printer name or IP address, enter the printer’s IP address (192.168.0.2 in this
printer using a crossover cable. example).
NOTE: Record the original data for every change. It may be necessary to reset the IP address, 10. When the driver installation finishes, Select Yes at the Print Test Print dialog box.
depending on PWS usage and local network practice.
NOTE: If the test page does not print, the customer could have Accounting enabled (if the
1. Print a Configuration Report, GP 18. Note the printer’s IP address. device supports it) requiring that a special code is submitted with the print job before the
printer prints.
2. Connect the crossover cable between the PWS and printer.
3. Open a Command window (CMD) on the PWS. 11. After the test print is completed, open a web browser on the PWS.
• If running XP, click on Start, then select Run. Type CMD in the Run dialog box and 12. In the Address Bar (in place of a web site address or URL), enter the printer’s IP address
press Enter. (192.168.0.2 in this example).
• If running W7, select Start and in the Search box above the Start button, type CMD 13. If the connection is working correctly, the web page of the printer will be displayed.
and press Enter.
NOTE: If the printer’s web page cannot be opened, verify that Web Services are enabled
NOTE: If the Windows key is enabled (the key located in the lower left corner with the on the configuration page. If the web browser is set to use a Proxy address for the internet
Microsoft logo), hold the Windows key down, press R and release both keys to open the connection, it will not be possible to open the printer’s web page as there will be no con-
Run dialog box. nection to that proxy server while directly connected to the printer via the crossover Ether-
net cable. Refer to PWS Browser Proxy Server Setting for instructions on Internet
4. Type ipconfig at the prompt, record the current network settings displayed. Restore these
Explorer proxy configuration.
settings when the LAN connection is no longer needed.

NOTE: Use the IPv4 address for the Local Area Connection, not the address listed under
Wireless Ethernet Connection (if enabled in the laptop).

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-19 GP 14
Creating the Clone File For XP:
1. Click Start and select Control Panel.
NOTE: This procedure can be performed from any PC connected to the network or the PWS
connected to the machine using an Ethernet crossover cable. The only requirement on the PC 2. Click Network and Internet Connections and then select Network Connections.
is an Internet Browser. 3. Right-click on Local Area Connection and then select Properties.
4. On the General tab (for local area connection), click Internet Protocol (TCP/IP), and then
1. Open Internet Explorer click on Properties.
2. Enter the machine’s IP address in the Address line and select Go. 5. Click Use the following IP address to manually set the computer's IP address and sub-
3. Select individual parameters to clone from the device or Select/Clear All. net mask to match the printer’s IP configuration.
4. Click on Create. 6. Click OK twice to exit Network Connections and return to Creating the Clone File.
5. If prompted, save the clone file to an easily remembered location that for later installation. PWS Browser Proxy Server Setting
If not prompted to save the file, look for it in the Downloads folder.
The following steps ensure the proxy server settings are correct.
6. Click Close.
1. Open Windows Internet Explorer.
7. Log out of Admin mode, GP 1.
2. Select Tools - Internet Options.
Using the Clone File 3. Select the Advanced tab.
NOTE: This procedure can be performed from any PC connected to the network or the PWS 4. Scroll down to HTTP 1.1 Settings.
connected to the machine using an Ethernet crossover cable. The only requirement on the PC 5. Ensure that the “Use HTTP 1.1 through proxy connections” box is un-checked.
is an Internet Browser. 6. Select OK to close the Internet Options window.
1. Open Internet Explorer 7. Close Windows Internet Explorer.
2. Enter the machine’s IP address in the Address line and select Go.
3. When the Internet Services window opens, login to Admin, GP 1. Click on the Home
tab, then the Cloning link.
4. Click on the Select button.
5. Use the Browse button to navigate to the clone file, or type the full path to the file, then
click Open.
6. Click Install.
7. Verify the cloned settings with a new Configuration Report.
Set a Static IP Address on the PWS
Use this procedure to manually set the PWS IP address. Instructions are given for W7 and XP.

NOTE: If the PWS has a wireless Ethernet card/adapter installed, Windows will not use the
wired Ethernet port by default until either the PWS is rebooted or the wireless Ethernet card is
temporarily disabled. If unsure how to disable/enable the wireless Ethernet card, restart the
PWS after setting the IP address.

For W7:
1. Open the Control Panel.
2. Select Network Sharing Center.
3. Select Change Adaptor Settings in the upper left corner of the Control Panel.
4. Right-click on Local Area Connection, then select Properties.
5. On the Networking tab (for local area connection), click on Internet Protocol Version 4
(TCP/IPv4), then select Properties.
6. Select Use the following IP address and enter an IP address similar to the printer to
manually set the PWS IP address and subnet mask to match the printer’s IP configuration
settings.
7. Click OK twice and exit Network Connections and return to Creating the Clone File.

General Procedures-Information 08/2017

GP 14 6-20 Xerox® VersaLink® B600 Family MFP
GP 15 Special Boot Modes 4. At the keypad screen, enter code number 6789#. The first special boot menu displays.
CAUTION
Purpose
Do not turn off the device until the reboot is complete. The device will reboot after the download
To start the device in various modes to enable special functions. The special boot modes are is complete.
accessible by turning On the power while pressing and holding down specific buttons on the
5. Scroll through the special boot menu screens to select the appropriate function, refer to
control panel.
Table 1. Follow the on screen instructions. The device may reboot, then print a report.
Procedure Table 1 Next level of menu
1. Switch Off the machine GP 4.
2. Simultaneously press then hold down the Home and Power buttons until the device pow-
ers On and SPECIAL BOOT MENU appears. Refer to, Figure 1 Special boot menu. DOWNLOAD --BOOT MODE-- Device starts in software download mode.
MODE DOWNLOAD MODE See GP 9, Software Version Upgrade.
ARE YOU SURE?
YES
NO
LONGDIAG MODE --BOOT MODE-- Performs a more detailed check than the
LONGDIAG MODE usual device diagnostic items at the start up
ARE YOU SURE? of the machine.
YES
NO
01. JOB LOG --BOOT MODE-- Used to clear corrupted files.
CLEAR MODE 01. JOB LOG CLEAR
MODE
ARE YOU SURE?
Figure 1 Special boot menu
YES
NO
3. Simultaneously touch the letters A in SPECIAL and B in BOOT, and the Home button.Do
not hold any of the three locations, just touch/press then release simultaneously. Refer to, 02. FACTORY INIT --BOOT MODE-- CAUTION
Figure 2, Touch A and B. MODE 02. FACTORY INIT MODE Do not perform this mode unless directed.
ARE YOU SURE?
Machine will be reset and the message
YES “NVMEM is cleared” will be displayed. Switch
NO
the machine off, then on, GP 4. Fault code
116-334 will be displayed, again switch the
machine off, then on, GP 4. Fault code 124-
315 will be displayed, perform dC301. The
machine will restart at the install wizard.
CAUTION
All customer configured settings will be
deleted. To restore the customer configured
settings, a clone file is required. Refer to GP
14.
Figure 2 Touch A and B 03. NVRAM INIT -BOOT MODE-- Forcibly initializes the controller NVM back to
MODE 03. NVRAM INIT MODE default. This is the same as initializing the
ARE YOU SURE? Sys-System NVM and Sys-User NVM in
YES
NO

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-21 GP 15
 Table 1 Next level of menu GP 16 Separate System Modules
Use this procedure to remove the optional feeder from the printer.
04. HDD FORMAT -BOOT MODE-- All pending jobs will be deleted. The HDD will
MODE 04. HDD FORMAT MODE be forcibly reformatted. Description
ARE YOU SURE? CAUTION Many service procedures require separation of the optional feeder from the printer. Refer to GP
YES All customer data on the HDD (mailboxes, 20 for information about how to safely move or lift the printer.
NO scanned documents, user IDs and account
IDs) will be deleted. WARNING
06. HDD INITIAL- --BOOT MODE-- All pending jobs will be deleted. The spool Switch off the electricity to the machine GP 4. Disconnect the power cord from the cus-
IZE MODE HDD INITIALIZE MODE area will be forcibly reformatted. tomer supply while performing tasks that do not need electricity. Electricity can cause
ARE YOU SURE? CAUTION death or injury. Moving parts can cause injury.
YES All customer data on the HDD (mailboxes, CAUTION
NO scanned documents, user IDs and account
Always move the printer separately from the optional tray.
IDs) will be deleted.
1. Refer to the following figures to clear the media path and output trays.
SKIP INSTALL --BOOT MODE-- Starts the machine without displaying
WIZARD SKIP INSTALL WIZARD install wizard. • Figure 1 SFP
ARE YOU SURE? • Figure 2 MFP
YES • Figure 3 MFP with optional 550 sheet feeder
NO • Figure 4 Remove the optional feeder from the printer

Figure 1 Clear the media path and output tray (SFP shown)

General Procedures-Information 08/2017

GP 15, GP 16 6-22 Xerox® VersaLink® B600 Family MFP
 Figure 2 Clear the media path and output tray (MFP)

Figure 4 Separate optional feeder assembly from the printer

3. Lift the module to clear the support brackets.

Figure 3 Clear the media path and output tray (printer with optional feeder) 4. Place the module on a suitable work surface to avoid damage.
5. Check the position of the option connector before reassembly.
2. Refer to Figure 4 to locate and toggle the slider switch to the unlocked position before
separating the printer and optional trays.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-23 GP 16
GP 17 External Fax Line Test GP 18 Printing Reports
Purpose Purpose
To determine if a fax problem is with the customer’s phone line or the Xerox device. To provide the menu selections needed to access the following reports. For a detailed instruc-
tions on printing reports, refer to the device User Guide.
The preferred method of verifying the phone line functionality is to use the modem saver device
part number 600T2133 to ensure the fax line is wired correctly and to use the Analog hand set Procedure
part number 600T1937 or customer’s analog phone to place calls on the line. Be sure that both
From the device UI, in the About>Information Pages menu, choose from the following:
local and long distance calls can be placed and the line quality is clear and without static.

Using the fax handset, determine the following: • Configuration Report

• Can it dial externally on the line? • Billing Summary Report

• Can it receive a call on the line? • Supplies Usage

• Evaluate line quality. Check the line for unwanted beeps, or noise. • PostScript Font List

Use a breakout box to measure voltages (use the machine chassis as ground). Refer to the • PCL Font List
Fax 101 training kit 701P50355 (GSN Library #77387) for instructions. Check the following con- • Demonstration Print
ditions: • Startup Page
• Ground continuity Configuration Report
• Line voltage: -20 to -50VDC The Configuration Report lists the current state of system configuration parameters including
• Loop current: 15 to 95 mA DC installed options and network settings.
• Ring signal: 50 to 90VAC
Billing Summary Report
• Ring-ground and tip-ground: <1VAC
The Billing Summary Report lists Device Information, Billing Meter impression counters (for
NOTE: If a line quality or incorrect voltage is found, it is the customers responsibility to resolve customers on billing meter supplies plans only) and Sheet Count by Paper Type.
the problem.
Supplies Usage
The Supplies Usage report includes the current status of printer consumables and routine
maintenance items. Installation dates and replacement part numbers are listed.

PostScript Font List

This report provides a list of the installed PostScript fonts.

PCL Font List

This report provides a list of the installed PCL fonts.

Demonstration Print
This report shows a brief synopsis of the device.

Startup Page
This report lists device type, software versions, enabled protocols and mobile connectivity.

General Procedures-Information 08/2017

GP 17, GP 18 6-24 Xerox® VersaLink® B600 Family MFP
From the device UI, in the Support>Support Pages menu, choose from the following: GP 19 Intermittent or Noise Problem
• Error History Report Purpose
• Repeating Defects To provide guidance for resolving intermittent or noise problems, and recommend actions to
locate the cause of the problem.
• System Status
• LDAP Communication Report
Procedure
• SMB Communication Report
1. Check the service log. Recent service actions may provide information about the problem.
• SMTP Communication Report
For example, a component that was recently replaced to correct another problem may be
the cause of the new intermittent problem.
2. Noise problems may be due to improper installation. Check for packing materials that
have not been removed and for loose or missing hardware.
3. Run the printer in a mode that vigorously exercises the function that is suspected. The
printer may fail more frequently or fail completely under these conditions. Look for signs of
failure or abnormal operation.
An intermittent problem is usually associated with a RAP, resulting in a fault code, jam
code, or other symptom.
4. Using the RAP associated with the problem, examine all of the referenced components.
Look for:
• contamination, such as a feed roller that has a build up of dirt or toner
• wear, such as gear teeth that are rounded or have excessive backlash
• wires chafing against components of the machine, especially against moving com-
ponents
• misaligned, mis-adjusted, or incorrectly installed components
• slow or slipping clutches; slow or binding solenoids
• damaged components
• excessive heat, or symptoms of excessive heat, such as the discoloration of a com-
ponent
• loose cables or wires
5. Using the RAP, perform all adjustments for the components or functions. Check that the
adjustment can be made, there is an adequate range of adjustment, and that it can be set
to or near the nominal value. Any abnormality that is observed may be an indication of the
cause of the problem. For example, a component can be adjusted to the nominal value,
but it is at the limit of the adjustment range. This is not normal and may indicate of the
cause of the problem.
6. Operate the components using component control; dC330. Observe for symptoms of
abnormal operation, such as a hesitation, or unusual sounds.
7. Check that the AC and DC power are within specification.
8. Examine any components that are not in the RAP, but associated with the function that is
failing. Refer to the BSDs. Look for:
• contamination, such as a feed roller that has a build up of dirt or toner
• wear, such as gear teeth that are rounded or have excessive backlash
• wires chafing against components of the machine, especially against moving com-
ponents
• misaligned, mis-adjusted, or incorrectly installed components
• slow or slipping clutches; slow or binding solenoids
• damaged components

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-25 GP 18, GP 19
 • excessive heat, or symptoms of excessive heat, such as the discoloration of a com- GP 20 How to Safely Lift or Move the Printer
ponent
Use this procedure when lifting or moving heavy modules.
• loose cables or wires
9. Perform adjustments for any other failing components. Refer to the BSDs. Check to Description
ensure that the adjustment can be made, there is an adequate range of adjustment, and
Most service procedures for the optional feeder module requires separation of the printer and
that it can be set to or near the nominal value. Any abnormality that is observed may be
an indication of the cause of the problem. feeder. Feeder removal requires two people.

10. Replace any components or consumables that are known to be a frequent cause of the
problem, taking into consideration, repair cost and time required. If the suspected item is
WARNING
inexpensive, can be installed quickly, and has a high probability of resolving the problem, Do not attempt to remove or lift the following component with less than 2 people. The
then it is reasonable to replace it. component is very heavy and requires at least 2 people to lift or remove it. Any attempt
11. Leave a detailed record of actions taken in the service log, and recommended next steps. to remove or lift the component with less than 2 people could result in serious personal
injury.
CAUTION
Always move the printer separately from the optional tray unless the optional stand is installed.
Lift the printer firmly by gripping the recessed areas on both sides of the printer. Never lift the
printer by gripping any other areas.
When moving the printer or removing heavy modules, observe the following:
1. Locate a suitable stable surface to support the module after removal.
2. The support surface height is between 750mm and 1000mm (30" and 39").
3. Check there are no hazards or obstacles between the printer and support surface.
CAUTION
If the optional Productivity Kit (HD) is not installed, ensure that the Ready LED is off before you
turn off the printer. The data in the memory is cleared when the printer is turned off.
4. Switch off the machine GP 4 and disconnect the power cord and other cables from the
back of the printer.
5. If the output tray extension is extended, close it Figure 1. Remove any paper or other
media from the output tray Figure 2.

General Procedures-Information 08/2017

GP 19, GP 20 6-26 Xerox® VersaLink® B600 Family MFP
 Figure 1 Close the output tray extension Figure 3 Printer Lifting Technique (SFP)

6. Remove the paper from the paper tray, Figure 1. Keep the paper wrapped and away from
humidity and dirt.

Figure 4 Printer Lifting Technique (MFP)

Figure 2 Remove paper from the paper tray NOTE:

7. Lift and carry the printer as shown in Figure 3 and Figure 4. • When moving the printer, do not tilt it more than 10 degrees to the front, back, left, or
right. Tilting the printer more than 10 degrees can cause toner spillage.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-27 GP 20
8. After moving the printer: GP 21 Machine Lubrication
a. Reinstall any parts that were removed
Purpose
b. Reconnect the printer to the cables and power cord
To provide information on the use of lubricants.
c. Plug in and turn on the printer
Procedure
CAUTION
Only use lubricants as directed. Incorrect use of lubricants could seriously affect the perfor-
mance of the device.
Take the following precautions when performing machine lubrication:
• Wear disposable gloves.
• Only use lubricants that are specified in the procedure.
• Lubricate parts only as directed.
• Apply the smallest amount of lubricant, sufficient to lubricate the parts. To prevent con-
tamination, remove any excess lubricant.
• Take great care not to contaminate other parts with the lubricant.

General Procedures-Information 08/2017

GP 20, GP 21 6-28 Xerox® VersaLink® B600 Family MFP
GP 22 Installation Space Requirements SFP Installation Space Requirements
WARNING Refer to Figure 1 and Table 1 for total clearance space requirements for the B600 and B610
SFPs. Refer to Figure 2 and Table 2 for space requirements for the optional 550 sheet feeder.
Do not work in a confined space. 1 m (39 inches) space is needed for safe working. Refer to Figure 3 and Table 3 for the optional finisher.
WARNING
USA and Canada. Do not install this machine in a hallway or exit route that does not SFP
have 1.12 m (44 inches) of space additional to the normal space requirements in front of
the machine. To conform with fire regulations this additional 1.12 m (44 inches) of space
is needed in front of the machine in hallway and exit route.
See the following illustrations and tables for the installation space requirements for the Ver-
saLink printers.

• SFP Installation Space Requirements

• MFP Installation Space Requirements

Figure 1 SFP standard

Table 1 Total installation space requirements (SFP)

SFP Standard
Width 870mm (34.3 in.)
Depth 1322mm (52 in.)
Height 553mm (21.8 in.)

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-29 GP 22
 Figure 2 SFP with optional 550 sheet feeder Figure 3 SFP with optional finisher

Table 2 Total installation space requirements (SFP) Table 3 SFP with optional finisher
Width 870mm (34.3 in.) Width 870mm (34.3 in.)
Depth 1322mm (49.8 in.) Depth 1322mm (52 in.)
Height 676mm (26.6 in.) Height 699mm (21.8 in.)

General Procedures-Information 08/2017

GP 22 6-30 Xerox® VersaLink® B600 Family MFP
MFP Installation Space Requirements
The following illustrations and tables show the weight, dimensions and installation space
requirements for the VersaLink multi-function printers:

• MFP Standard: Figure 4 and Table 4

• MFP Tall: Figure 5 and Table 5
• MFP_Tall (space requirements) with and without the optional 550-sheet feeder: Table 6
• Optional 550-sheet feeder: Figure 6 and Table 7
• Optional caster stand with HCF: Figure 7 and Table 8

Figure 5 MFP B615_tall

Table 5 Weights and dimensions (B605/C615)

Optional 550-Sheet Optional HCF
B605 MFP B605 MFP_Tall Feeder Dimensions Dimensions
Width 470mm (18.5 in.) 470mm (18.5 in) 420mm (16.5 in.) 742mm (28.5 in.)
Depth 506mm (19.9 in.) 506mm (19.9 in) 465mm (18.3 in.) 772mm (30.4 in.)
Height 643mm (25.3 in.) 844mm (33.3 in) 148mm (5.8 in.) 459mm (18.1 in.)
Weight 36.1kg (79.6 lb.) 38.8kg (85.6lb.) 6.6kg (14.6 lb.) 19.7kg (43.4 lb.)
Figure 4 MFP Standard
Table 6 Space requirements (B615_Tall)
Table 4 Weights and dimensions (B605)
Configurations without the Optional 550-Sheet
Optional 550-Sheet Optional HCF Optional 550-Sheet Feeder Feeder Dimensions
B605 MFP Feeder Dimensions Dimensions
Width 870mm (34.3 in.) 420mm (16.5 in.)
Width 470mm (18.5 in.) 420mm (16.5 in.) 742mm (28.5 in.) Depth 1322mm (52 in.) 465mm (18.3 in.)
Depth 506mm (19.9 in.) 465mm (18.3 in.) 772mm (30.4 in.) Height 1078mm (34.3 in.) 148mm (5.8 in.)
Height 643mm (25.3 in.) 148mm (5.8 in.) 459mm (18.1 in.)
Weight 35mm (77.2 lb.) 6.6kg (14.6 lb.) 19.7kg (43.4 lb.)

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-31 GP 22
 Table 8 Weights and dimensions: Caster stand (with HCF)
Height 459mm (18.1 in.)
Weight (HCF) 19.7kg (43.4 lb.)
Weight (caster base) 8.5kg (18.8 lb.)

Elevation
For optimum performance, use the printer at elevations below 3100 m (10,170 ft.).

Figure 6 Optional 550 sheet feeder

Table 7 Weights and dimensions: Optional 550 sheet feeder

Width 420mm (16.5 in)
Depth 464.5mm (18.3 in.)
Height 123mm (4.8 in.)
Weight 6.6kg (14.6 lb.)

Figure 7 Optional caster stand with HCF

Table 8 Weights and dimensions: Caster stand (with HCF)

Width (min.) 652mm (25.7 in.)
Width (max.) 802mm (31.6 in)
Depth 743mm (29.3 in.)

General Procedures-Information 08/2017

GP 22 6-32 Xerox® VersaLink® B600 Family MFP
GP 23 First Copy Output Time/ First Print Out Time FPOT (First Print Output Time)
Description FPOT is the time required for the first (simplex) sheet of paper to exit the printer after clicking
OK in the driver. See the following tables:
Printer Warm-Up Time
Warm-up time assumes an ambient temperature of 23ºC (73°F) at 65% relative humidity, after • Table 4 FPOT B615 MFP with HDD
3 or more hours of the power turned off. Printer warm-up times (time from standby to first sheet
• Table 5 FPOT B610 SFP without HDD
output) are listed in Table 1.
• Table 6 FPOT B605 MFP with HDD
FCOT • Table 7 FPOT B600 SFP without HDD
First copy time out measures the amount of time required for the trail edge of the first copy to
Table 4 First print output time (B615
be output to the specified destination from standby mode.
MFP with HDD)
FPOT From Ready State PCL6
First Print Output Time (FPOT) is defined as the time from when the engine receives a start
Priority Mode B/W
signal in ready state, until a single (simplex) page is printed and delivered to the output tray.
B/W 8.2 sec.
FPOT From Sleep State
First Print Out Time includes the time required to print any maintenance pages (such as the Table 5 First print output time (B610
configuration page) and a single customer page on A size media from Tray 2. SFP without HDD)
PCL6
Warm Up Time
Priority Mode B/W
Table 1 Printer warm-up time B/W 8.2 sec.
Configuration After Power ON From Power ON to UI Ready
Table 6 First print output time (B615
B600 7.9 seconds or less 52.1 seconds MFP with HDD)
B610 7.9 seconds or less 64.5 seconds
PCL6
B605 7.9 seconds or less 54.1 seconds
B605/B615_Tall 7.9 seconds or less 64.9 seconds Priority Mode B/W
B/W 8.9 sec.
FCOT (First Copy Output Time)
Table 7 First print output time (B600
Table 2 and Table 3 display the time required for a printed copy to reach the exit tray after
SFP without HDD)
pressing Start for copy from standby mode.
PCL6
Table 2 First copy out time (B605/B605/B615_Tall)
Priority Mode B/W
Config Priority Mode B/W
B/W 8.9 sec.
Platen B/W 5.2 sec.
DADF B/W 6.3 sec.

Table 3 First copy out time (B600/B610)

Config Priority Mode B/W
Platen B/W 5.4 sec.
DADF B/W 6.9 sec.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-33 GP 23
GP 24 Restriction of Hazardous Substances (RoHS) GP 26 Media Specifications
Purpose The media trays accommodate most sizes and types of paper or other specialty media.
To give information on the RoHS Directive.
Media that May Damage the Printer
The RoHS Directive restricts the use of certain hazardous substances in electrical and elec- The printer can use a variety of media for print jobs. However, some media can cause poor out-
tronic equipment. It applies to equipment placed in the European Union (EU) market. The put quality, increased jams, or damage. Unacceptable media includes:
directive takes effect from 1st July 2006.
• Rough, plastic, or porous media
NOTE: Currently these restrictions are only for the European Union (EU) market and some • Transparency
associated countries. For more information go to www.Xerox.com.
• Paper that has been stapled, folded, photocopied, or wrinkled
The hazardous substances are: • Envelopes with windows, metal clasps, padding, or adhesives with release strips
• Lead (Pb) • CD labels
• Mercury (Hg) • Media that is less than 60 g/m2 or more than 220 g/m2
• Cadmium (Cd) Media Storage Guidelines
• Hexavalent Chromium (Cr 6+, Cr (VI)) If media handling problems are common, review these storage guidelines with the customer.
• Polybrominated Diphenyl Ethers (PBDE’s)
• Polybrominated Biphenyls (PBB’s) • Store media in dark, cool, relatively dry locations. Most media is susceptible to damage
from ultraviolet (UV) and visible light. UV radiation, emitted by the sun and fluorescent
bulbs, is particularly damaging to media. The intensity and length of exposure to visible
Identification of a RoHS Compliant Machine light should be reduced as much as possible.
Xerox maintains a central list of RoHS compliant printers. This general procedure is for infor- • Maintain constant temperatures and relative humidity
mation only. All current-model VersaLink printers are RoHS compliant.
• Avoid attics, kitchens, garages, and basements. Inside walls are drier than outside walls
where moisture can collect.
• Store flat. Media should be stored on pallets, cartons, shelves, or in cabinets.
• Do not open sealed packages until needed. Leave media in the original packaging. For
most commercial grades, the wrapper’s inner lining protects the media.
Tray Capacity
Table 1 lists tray capacities.

Table 1 Tray capacity

Optional Tray -
Media/Weight Bypass Tray Main Tray up to 4 allowed HCF- 1 allowed
Standard Paper 150 Sheets 550 Sheets 550 Sheets 2000 sheets
Weight 60-220 g/m2 60-220 g/m2 60-220 g/m2 60-176 g/m2

Print Image Quality

Image Quality Guarantee Conditions
The image quality is specified and guaranteed under the conditions shown in Table 2.

Table 2 Print image quality specifications

Item Specification
Environmental conditions Environment condition for evaluating image quality
Temperature: 15-28 degC
Humidity: 20-70% RH

General Procedures-Information 08/2017

GP 24, GP 26 6-34 Xerox® VersaLink® B600 Family MFP
 Table 2 Print image quality specifications
Item Specification
Guaranteed paper The print quality defined in this chapter is guaranteed when stan-
dard paper is used in the tray.
Paper condition The paper used is fresh paper immediately after unpacked, which
has been left in the operating environment for 12 hours before
unpacking.
Printer condition The print image quality specified in this section is guaranteed with
the printer in normal condition.
Image quality guaranteed The print image quality specified in this section is guaranteed in
area the guaranteed image quality area specified in this manual.
Criterion The print image quality is guaranteed with the spec. in rate = 90%
(g = 90%).

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-35 GP 26
Paper Table 4 Supported standard paper sizes
Tray European Standard Sizes North American Standard Sizes
See the following tables for supported paper types, weights, and sizes:
Bypass A6 (105 x 148mm, 4.1 x 5.8") Legal (216 x 356mm, 8.5 x 14")
Tray B6 (125 x 176mm, 4.9 x 6.9") Statement (140 x 216mm, 5.5 x 8.5")
• Supported paper types and weights Table 3.
C5 envelope (162 x 229mm, 6.4 x 9") Monarch envelope (98 x 190mm, 3.9 x 7.5")
• Supported standard paper sizes Table 4. C6 envelope (114 x 162mm, 4.5 x No. 9 envelope (99 x 226mm, 3.9 x 8.9")
• Supported types and weights for automatic 2-sided printing (MFP) Table 5. 6.38") No. 10 envelope (241 x 105mm, 4.1 x 9.5")
• Supported custom paper sizes Table 6. DL envelope (110 x 220mm, 4.33 x Envelope 6 x 9 (152 x 228mm, 6 x 9 in)
8.66") 76 x 127mm, 3 x 5"
JIS B6 (128 x 182mm, 5.0 x 7.2") Postcard (89 x 140mm, 3.5 x 5.5")
Table 3 Supported paper types and weights 127 x 178mm, 5 x 7" Postcard (102 x 152mm, 4 x 6")
Postcard (100 x 148mm, 3.9 x 5.8")
Tray Paper Types Weights
Postcard (148 x 200mm, 5.8 x 7.9")
Recycled 60-80gsm (16-20 lb) HCF A4 (210 x 297mm, 8.3 x 11.7") Letter (216 x 279mm, 8.5 x 11")
All trays Custom 60-105gsm (16-28 lb)
Finisher A4 (210 x 297mm, 8.3 x 11.7") Letter (216 x 279mm, 8.5 x 11"
(trays 1-4) Plain 60-105gsm (16-28 lb) and B5 (176 x 250mm, 6.9 x 9.8") Legal (216 x 356mm, 8.5 x 14")
Hole punched 60-105gsm (16-28 lb) Mailbox Executive (184 x 267mm, 7.25 x10.5”)
Pre-printed 60-105gsm (16-28 lb) Folio (216 x 330mm, 8.5 x 13")
Bond 91-105gsm (24-28 lb)
Letterhead 60-105gsm (16-28 lb)
Lightweight cardstock 106-176 gsm (28-65 lb)
Lightweight glossy cardstock 106-220 gsm (28-100 lb) Table 5 Supported paper types and weights for automatic 2-sided printing (MFP)
Cardstock 177-220 gsm (65-80 lb)
Paper Types Weights
Glossy cardstock 177-220 gsm (65-80 lb)
Envelopes Recycled 60-80gsm (16-20 lb)
Labels Custom 60-90gsm (16-24 lb)
Bypass Same as “All trays” above Plain 75-105gsm (20-28 lb)
Hole punched
HCF, Mailbox Same as “All trays” above except:
and Finisher Glossy cardstock - not supported Pre-printed
Letterhead
Cardstock - not supported
Bond
Envelopes - not supported
Labels - not supported Lightweight cardstock 106-176gsm (28-65 lb)
Lightweight glossy cardstock 106-176gsm (28-65 lb)

Table 4 Supported standard paper sizes

Table 6 Supported custom paper sizes
Tray European Standard Sizes North American Standard Sizes
Tray Size Range
All Trays A4 (210 x 297mm, 8.3 x 11.7") Letter (216 x 279mm, 8.5 x 11")
B5 (176 x 250mm, 6.9 x 9.8") Legal (216 x 356mm, 8.5 x 14") All trays Width: 76.2-215.9mm (3.0-8.5”)
A5 (148 x 210mm, 5.8 x 8.3") Folio (216 x 330mm, 8.5 x 13") Length: 190-355.6mm (7.5-14”)
JIS B5 (182 x 257mm, 7.2 x 10.1") Executive (184 x 267mm, 7.25 x 10.5") Duplex Automatic Document Feeder Width: 139.7-215.9mm (5.5-8.5”)
215 x 315mm, (8.5 x 12.4") 203 x 254mm, (8 x 10") Length: 203.2-355.6mm (8.0-8.14”)
Bypass tray Width: 76.2-215.9mm (3-8.5”)
Length: 127-355.6mm (5-14”)
Finisher and Mailbox Width: 176.0-250.0mm (6.9-9.8”)
Length: 126.9-355.6 (8.5-14.0”)

General Procedures-Information 08/2017

GP 26 6-36 Xerox® VersaLink® B600 Family MFP
GP 27 Environmental Data Safety / Environment Conditions
Operating Environment Specifications The printer meets the safety and environmental standards shown in Table 2:

The printer should be stored and operated under the environmental conditions shown in Table Table 2 Safety / Environment conditions
1:
100-127V M/C 220-240V M/C
Table 1 Operating environment Safety Standard UL60950-1, CSA 22.2 60950 IEC60950-1 / EN60950-1
Characteristic Specification Laser Safety Standard FDA21CFR Chapter 1, Subchap- IEC60825-1 Amendment 1 +
Installation Temperature / Installation temperature and humidity on the condition without ter J, Section 1010, 1040 Amendment 2 / EN60825-1
Amendment 1 + Amendment 2
Humidity condensation is as follows.
Class 1 Laser Product
Operating: 10-32degC (50-90degF), 15-85%RH (no condensation)
Storage: Minus 20-40degC (minus 4-104degF), 5-85%RH (no con- EMI FCC Part15 Subpart B, Class A EN55022:2006, Class A
densation)
Installation Altitude 0 to 3,100m (0 - 10,170 ft) Noise Levels
Installation Horizontally Longitudinal levelness of table surface on which the printer is The printer’s audible noise levels during operation and standby are shown in Table 3(B600/
installed B610) and Table 4(B605/B615/B615_Tall)
Longitudinal: 1 degree or under
Lateral: 1 degree or under Table 3 Noise levels (B600 and B615)
Storage Temperature of a The guaranteed period of the toner cartridge before unpacked is as
Operating Mode Sound Power (B) Sound Pressure (dB)
Toner Cartridge follows:
Normal conditions: 24 months under 5 to 32degC, 15 to 85%RH. Running 7.41B 56.9dB
Harsh conditions: 1 month under -20 to 0degC and 35 to 40degC, 5 Standby 5.30B 36.3dB
to 15%RH and 80 to 90%RH.
The storage altitude shall be 0 to 3,100m. Can be extended to 0 to Table 4 Noise levels (B605/B615/B615_Tall)
15,000m when shipped by air.
Operating Mode Sound Power (B) Sound Pressure (dB)
(Provided that the cargo bay is pressurized to 70.9275Kpa or
higher. Running 7.50B 58.5dB
Acoustic Noise Operation: 56.9-58.5 dB Standby 5.80B 40.2dB
Sound Pressure (Deci- Standby or Ready: 36.3-40.2 dB
bels)
Elevation
For optimum performance, use the printer at elevations below 3100 m (10,170 ft.).
Environmental Specifications
Temperature

Standard Configuration
• Operating temperature: 5–32°C (41–90°F)
• Optimum temperature: 15–28°C (59–82°F)

Relative Humidity

• Minimum/ maximum humidity range: 15–85%

• Optimal humidity range: 20–70% relative humidity at 15–28ºC (59–82ºF)

NOTE:
– Under extreme environmental conditions, such as 10°C and 85% relative humidity,
printing defects can occur due to condensation in the printer.
– Print quality can be affected when operating near the limits for both temperature and
humidity.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-37 GP 27
GP 28 Supplies Plan Conversion GP 29 How to Check a Dispenser Motor
Purpose Purpose
This procedure explains how to set the supplies plan and region if necessary. This procedure explains how to check the operation of the dispenser motor and related gears.
This is typically done when an error is caused from an amount of toner in the Imaging Unit’s
Procedure developer assembly that is insufficient to maintain density. The two likely causes are, the print
1. Connect to the device's embedded web server GP 35. cartridge is not fully seated, or the replenisher assembly is not functioning correctly.

NOTE: In order to complete the next few steps, it may be necessary to log in as Admin. Procedure
2. From the Home page, click on Details to the right of the supplies heading. WARNING
3. The left side of the screen displays selections for several features. Scroll to the bottom Isolate the machine from the electrical supply while performing tasks that do not need
and select Supplies Plan. electricity. Refer to GP 4. Electricity can cause death or injury. Moving parts can cause
injury.
NOTE: Enter the passcode within 500 page counts of when it was issued, or it will not be
1. Select dC330 Component Control.
valid.
2. Remove the toner cartridge.
4. Click Plan Conversion to access the Total Impressions screen.
3. Close all covers or defeat the interlock switches.
5. Call Field Engineering or your NTS and provide the device serial number and total
4. Select code 041-001 for the 24VDC low voltage power supply.
impressions that are displayed on the Supplies Plan screen. You will receive a 6 character
5. Select the code for the toner dispenser motor and listen to the gear movement. It should
Plan Conversion code.
be smooth and relatively quiet. You can also look at the toner gear movement on the left
6. Enter the passcode string provided in 5 and click on Apply. side of the machine where the toner is dispensed.
6. If there is clicking or chattering, the problem is related to the toner dispenser assembly.
7. Turn off the toner dispenser motor and the low voltage power supply.
8. Select Close to exit the routine.

General Procedures-Information 08/2017

GP 28, GP 29 6-38 Xerox® VersaLink® B600 Family MFP
GP 30 IP (ESS) Specifications Wireless Interface Port

Supported Client Operating Systems (OS)

The machine supports the following operating systems with the latest service pack:
Table 2 Wireless interface port specifications*
• Microsoft Windows 7, 8, 8.1, 10 (32bit/ 64 bit)
Item Specification
• Microsoft Windows Server 2008 (32bit/ 64bit)
• Microsoft Windows Server 2012 (64bit) Connectivity Technology Wireless

• Mac OS x10.10 and higher Compliant Standards IEEE802.11 n/g/b

• Novell NetWare 5.11J/5.12J Band width 2.4-GHz and 5-Ghz

• Citrix Data Transfer Rate IEEE802.11n mode: 65 Mbps

IEEE802.11g mode: 54, 48, 36, 24, 18, 12, 9, 6 Mbps
• Linux (includes:)
IEEE802.11b mode: 11, 5.5, 2, 1 M bps
– OpenSUSE 13.2
Protocol See “Network Protocol” for details
– Redhat Enterprise
Device Type Wireless Adapter
– Fedora Core 24
Security Protocol 64(40-bit key)/128(104-bit key)
• IBM AIX 7.2 WEP,WPA-PSK (TKIP,AES), WPA2-PSK(AES),
• Oracle Solaris11.3 WPA-Enterprise (TKIP,AES), WPA2-Enterprise (AES)
Interface Characteristics (EAP method supports PEAPv0 only)

Local interface and ethernet are supported as communication means for input print data, out- WiFi Protected Setup (WPS) Push button configuration (PBC), Personal identification num-
put scanned data, and use utility with a PC. A public switched telephone network (PSTN) pro- ber (PIN)
vides an interface for facsimile (MFP only). See the following tables for interface port *Connection to the Linux machine is not guaranteed. Only for infrastructure connection and
specifications: when Linux terminal is connected with wired LAN connection.

• Table 1 Foreign device interface (FDI) USB

• Table 2 Wireless interface port specifications
Table 3 USB3.0 Type-B connector
• Table 3 USB3.0 Type-B connector
• Table 4 USB2.0 Type-A connector for USB memory Item Specification
• Table 5 USB2.0 Type-A for IC card reader Connector Used for functions that access via local interface;
• Table 6 Ethernet interface port Printer and local scan function (MFP only), DirectFax
(MFP only), Status monitor, address book tool (MFP
• Table 7 WiFi connection
only)
• Table 8 Fax connection terminal
Protocol Super-speed USB 3.0 compatible
Ethernet

Table 1 FDI (Foreign device interface) Table 4 USB2.0 Type A connector for USB memory
Item Specification
Item Specification
Connector Used for functions that access via local interface: USB
Connector Used for functions that access via 3rd party accesso-
DirectPrint and scan to USB memory (MFP front side/
ries such as IC card reader and coin kit (authentica-
tion/Auditron) SFP rear)

Protocol One 10-pin connector is provided as standard. Device Protocol Hi-speed USB 2.0
provides 5v/120mA to connected devices.
Table 5 USB2.0 Type A connector for IC card reader
Item Specification
Connector Used for functions that access via local interface: IC
card reader

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-39 GP 30
 Table 6 Ethernet interface port Control and Management Protocol
Item Specification Supported protocols are shown in Table 10:
Connector Used for functions that access via the network: printer
Table 10 Supported protocols
function, network scan function (MFP only), Direct Fax
(MFP only), EWS, Status monitor. (One RJ45 modular Protocol Scan to PC Scan to Email
jack is provided as standard). FTP Y N
Protocol 10Base-T/100Base-TX/1000Base-T SMB Y N
SMTP N Y
Wireless

Table 7 WiFi connection (wireless adapter required) NOTE: Searchable PDF is supported with the MFP only.

Item Specification Management Information Base (MIB)

Xerox Common Management Interface (XCMI) Version 3.0 is supported.
Connector Used for functions that access the machine via the
WiFi network: network scan (MFP), DirectFax (MFP),
EWS, status monitor. Controller Font Configuration

Protocol One SDIO connection provided as standard See Table 11 for controller fonts.

Table 11 Controller fonts

Fax
No. of
Type Fonts ROM Capacity Supported PDL Area
Table 8 Fax connection terminal (MFP)
Std 82 PCL fonts: 83
Item Specification
European Font Opt 136 within program ROM PostScript:136 NA/EU/DMO
Connection to public RJ11 modular jack (2-wire)
line
Image area
Terminal for external RJ11 modular jack (2-wire)
telephone The image area specifications are shown in Table 12.

Table 12 Image area specifications

Network Protocol
Area Definition Specification
Printing Protocol
Maximum scan size (platen and DADF) 215.9mm x 355.6mm
Printing protocol is shown in Table 9.
Maximum document image area (platen) 220mm x 360mm (8.66” x 14.17”)
Table 9 Printing network protocol
Maximum
Protocol Transport Sessions Remarks
Port9100 TCP/IP 1 Server2003/Vista/ Server2008/ 7/Server2008 R2
Mac OS X
LPD TCP/IP 10 Server2003/Vista/ Server2008/ 7/Server2008 R2
Mac OS X
Linux
IPP/IPPS TCP/IP 5 Server2003/Vista/ Server2008/ 7/Server2008 R2
Mac OS X
SMB TCP/IP 5 Server2003/Vista/ Server2008/ 7/Server2008 R2
Web Services TCP/IP 2 (Print): Windows Vista/ Server2008/ 7 /
on Devices Server2008 R2
(Scan): Windows Vista / 7

General Procedures-Information 08/2017

GP 30 6-40 Xerox® VersaLink® B600 Family MFP
GP 31 IIT Specifications GP 32 Fax Specifications
Scanner Fax capability is available with the 4-in-1 multifunction printers. (Refer to GP 7 for machine con-
figurations.) Fax specifications are detailed in Table 1. See Table 2 for information on transmis-
Scanner specifications for the multifunction printers are shown in Table 1:
sion time.
Table 1 Scanner specifications
Features
Item Specification
The fax feature offers:
Scanning method Platen: Document-fixed flatbed scanning method
DADF: Carriage-fixed, document-feeding scanning method • Delayed send
(2- side scanning) • Fax forward to email
Optical resolution 600 x 600 dpi/ 25.4mm (max) • Memory receive
Light source LED • Phone book search (LDAP)
Maximum scanning guarantee Platen: 215.9mm x 355.6mm (8.5” x 14”) • Junk fax protection
area DADF: 215.9mm x 355.6mm (8.5” x 14”) • Polling
Scanning halftone level 256 • Secure fax
• Speed dials (up to 200 individual, 100 group)
Platen Fax Send/Receive Buffer
Platen specifications are shown in Table 2: The device supports G3 communication.

Table 2 Platen specifications Connectable Network

Item Description The optional fax feature can be connected to the following communication networks:
• PSTN
Platen Size: 220mm x 360mm (8.66” x 14.17”)
(Flat glass area) • PBX
Document image area (platen) Max: 220mm x 360mm (8.66” x 14.17”) Communication Ability
Fax communication specifications are shown in Table 1:
DADF Table 1 Fax specifications
DADF specifications are shown in Table 3:
Characteristic Specification
Table 3 DADF specifications Communication Mode 1. Unique SG3
Item Description 2. Unique ECM
3. Unique G3
Document Condition Sheets without tears, wrinkles, or folds 4. ITU-T SG3
Document Thickness 60g/m2 - 128g/m2 5. ITU-T ECM (Error Correction Mode)
6. ITU-T G3
Auto Document Size Detection 220V region (A4): A5 SEF, A4 SEF, 8.5X10” SEF, 8.5X11”
SEF, 8.5X14” SEF NOTE: Select comm. priority in order as listed above.
110V region (letter): (A4): 5.5X8.5” SEF, A4 SEF, 8.5X10” Modem Signal Processing The following communication standards are supported:
SEF, 8.5X11” SEF, 8.5X14” SEF • V.34 (33.6 /31.2 /28.8 /26.4 /24 /21.6 /19.2 /16.8 /14.4
Retention Angle / Open Angle Maximum open angle: ≤ 70 deg /2 /9.6 /7.2 /4.8 /2.4 kbps)
of Platen Cover with DADF Platen cover can be retained at any angle: 15 ± 5 through • V.17 (14.4 /12 /9.6 /7.2 kbps)
65 ± 5 deg
• V.29 (9.6 /7.2 kbps)
Platen cover self-weight drop angle: 15 ± 5 deg or less
• V.27 ter (4.8 /2.4 kbps)
Document Setting Center registration
Data transmission time (normal 33.6kbps/ <3 seconds (max.)
Document Tray Capacity 100 sheets of standard documents (document stack height
density/ JBIG/ platen scan)
is ≤ 13mm)
Document shall not be creased/folded/swollen, etc. Resolution 400x400 max.
Memory 4MB

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-41 GP 31, GP 32
 Table 1 Fax specifications GP 35 Setting Up an Ethernet Connection
Characteristic Specification
Communication Image Size Fast scan direction size on communication: 215 mm ± 1% Establishing an Ethernet connection
Halftone/Compression MH, MR. MMR, JBIG Use these steps to establish a Ethernet Local Area Network (LAN) connection between the
Communication Control Proce- Complies with ITU-T recommendation T.30 PWS and printer using a crossover cable.
dure
NOTE: Record the original data for every change you make. You may or may not need to reset
Table 2 Fax transmission time the IP address, depending on PWS usage and local network practice.

14.4 Kbps 28.8 Kbps 33.6 Kbps 1. Print a configuration report, GP 18. Note the printer’s IP address to restore after the pro-
Chart (MMR) (MMR) (JBIG)a cedure is complete.
2. Connect the crossover cable between the PWS and printer.
IIEEJ No.4 Super Fine 56 sec. or less 29 sec. or less 22 sec. or less
3. Open a Command window (CMD) on the PWS.
Fine 26 sec. or less 13 sec. or less 1 sec. or less
• If running W7, select the start button and in the search box above, type cmd
Standard 19 sec. or less 10 sec. or less 7 sec. or less
• If running W10, in the task bar search box, type cmd and press Enter.
ITU-T No.1 Super Fine 30 sec. or less 15 sec. or less 12 sec. or less
Fine 15 sec. or less 8 sec. or less 6 sec. or less NOTE: If the Windows key is enabled (the key located in the lower left corner with the
Standard 11 sec. or less 6 sec. or less 4 sec. or less Microsoft logo), hold the Windows key down, press R and release both keys to open the
FX English Sales Text Standard 7 sec. or less 4 sec. or less 2 sec. or less Run dialog box.
FX Japanese Sales Text Standard 9 sec. or less 5 sec. or less 4 sec. or less 4. Type ipconfig at the prompt, then write down the current network settings displayed.
IIEEJ No.1 Standard 75 sec. or less 38 sec. or less 20 sec. or less
NOTE: Use the IPv4 address for the Local Area Connection, not the address listed under
a. Reference value
Wireless Ethernet Connection (if enabled in your laptop).
Transmission Time
5. Perform GP 36 to manually setup the IP address.
Fax transmission times (Tp) of image data in G3 mode are shown in Table 2.
6. After verifying the IP addresses are correctly configured, ‘ping’ the printer.
Resolution conversion is not performed during transmission, and density is normal. a. In the command window (where the blinking cursor is) type the word PING. Press
the space bar once and enter the printer’s IP address and press Enter. As an exam-
Specified value condition: ECM (No data error) ple: ping 192.168.0.2.
b. If the printer responds to the PING command, it replies four times. This should not
Incoming Call Level take more than two or three seconds.
Under ideal conditions (flat line, no noise, and no other line stress), normal signal strength shall c. If the PING command times out, or responds with “host unreachable”, check the IP
be guaranteed in the range from -3 through -43 dBm. addresses that were entered. If the IP address is correct, troubleshoot the connec-
tion using the status indicator repair adjustment procedures in Section 2 of this man-
ual.
7. If the PING command replies, exit the command window (type exit at the prompt and
press enter). This test verifies the ethernet connection is good.
8. Install the printer driver and setup the printer as a local printer. Select connect to the
printer using other port type. From the dialog drop down select Standard TCP/IP port.
9. For the printer name or IP address, enter the printer’s IP address (192.168.0.2 in this
example).
10. When the driver installation finishes, Select Yes at the Print Test Print dialog box.

NOTE: If the test page does not print, the customer could have Accounting enabled (if the
device supports it) requiring that a special code is submitted with the print job before the
printer prints. Test the printer using CentreWare Internet Services

11. After the test print is completed, open a web browser on the PWS.

General Procedures-Information 08/2017

GP 32, GP 35 6-42 Xerox® VersaLink® B600 Family MFP
12. In the address bar (in place of a web site address or URL), enter the printer’s IP address GP 36 How to Manually Configure an IP Address
(192.168.0.2 in this example).
13. If the connection is working correctly, the embedded web server web page of the printer
Purpose
will be displayed. Manual configuration of the IP address of the printer.

NOTE: If you are unable to open the printer’s web page, verify that embedded web server Manual IP setup
is enabled on the configuration page. If your web browser is set to use a proxy address for
To assign a static IP address to the printer:
the internet connection, you will not be able to bring up the printer’s web page as you will
have no connection to that proxy server while directly connected to the printer via cross- 1. At the printer control panel, press the Home button.
over ethernet cable. Refer to PWS Browser Proxy Server Setting for instructions on Inter- 2. Touch Device >Connectivity>Ethernet>IPv4.
net explorer proxy configuration 3. Touch STATIC.
4. At the restart system prompt, touch Continue.
5. Touch the IPv4 Address field.
6. Using the keypad, enter the address as x.x.x.x, where x is a number from 0–255, then
touch Enter.
7. Touch the subnet mask field.
8. Using the keypad, enter the address as x.x.x.x, where x is a number from 0–255, then
touch Enter.
9. Touch the gateway address field.
10. Using the keypad, enter the address as x.x.x.x, where x is a number from 0–255, then
touch Enter.
11. Touch Restart.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-43 GP 35, GP 36
GP 37 How to Obtain Log Files
Purpose
Obtaining logs for troubleshooting issues, typically required by 2dn level Service Support.

Obtaining Logs using Web UI

Procedure
1. Connect the PC to the printer with the LAN cable GP 35.
2. Turn the power of the PC and the printer On. Check that the IP addresses are already
input so that they can communicate with each other.
3. Activate the Web UI.
• Open the URL http://Printer IP Address/ using a web browser Figure 1.
The following window appears:

Figure 2 Logs menu

6. Collect the audit log. Select Audit Log in the logs menu.
• The audit log window appears.
a. Check Enable.
b. Click Export. Collect the audit log.
c. The collected audit log file (.txt) is saved.

Figure 1 Open web browser

4. Navigate to:System>Security>SSL/TLS Settings, to enable HTTP-SSL/TLS communi-

cation.
5. Activate the logging tool: System>Logs Figure 2.
• The following window appears:

General Procedures-Information 08/2017

GP 37 6-44 Xerox® VersaLink® B600 Family MFP
7. Collect the device log. Select Device Log from the logs menu. GP 38 Electrical Specifications
• The device log dialog box appears, Figure 3.
Purpose
The electrical specifications for the SFP and MFP configurations are provided in the following
tables:

• Table 1 Power supply voltage and frequency (SFP)

• Table 2 Power supply voltage and frequency (MFP)
Electrical Specifications (SFP)
Power supply voltage and frequency

Table 1 Power supply voltage and frequency

Power Supply Voltage Frequency Current Required
120VAC +/-10% 60Hz +/-3 Hz 11A
(108–132VAC)
220–240VAC +/-10% 50Hz +/-3 Hz 6A
(198–264VAC)

Power consumption:

• Power saver mode (Sleep): 1W

• Ready: 44W
• Continuous printing: 380W
Electrical Specifications (MFP)
Power supply voltage and frequency

Table 2 Power supply voltage and frequency

Power Supply Voltage Frequency Current Required
120VAC +/-10% 60Hz +/-3 Hz 12A
(108–132VAC)
220–240VAC +/-10% 50Hz +/-3 Hz 6A
Figure 3 Device Log Dialog Box (198–264VAC)

a. Click Accept. Collect the device log.

Power Consumption:
b. The collected device log file (.dat) is saved.
8. Send the collected logs as requested to the Service Support team. • Power saver mode (Sleep): 1.2W
• Ready: 52W
• Continuous printing: 370W

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-45 GP 37, GP 38
GP 39 Reset Administrator Password
Purpose
To reset the System Administrator password.

Procedure
Perform the steps that follow:
1. Create a PIN code using the administrator password reset tool.
a. Run the administrator password reset tool.
b. Enter the serial number of the device with no punctuation or spaces.
c. Enter the total page count from the device.
d. Press Calculate.
e. Note the 12 digit reset code.
2. Create a reset file using Windows Notepad.
a. Windows 7
• Go to: ‘Start’ >’All Programs’ >’Accessories’ >’Notepad’.
b. Windows 8 or 10
• In Search window (next to the Start button or Windows icon) type ‘Notepad’
then select ‘Notepad’ from the list.
c. Copy the line below paste into the new Notepad text area, Figure 1. @PJL SET
JOBATTR=”@RSAP=<Pin code>”
• Replace <Pin code> with the actual 12 digit PIN code that you generated from
the SA Password tool.
• Example of PIN code: @PJL SET JOBATTR=”@RSAP=123456789123”.

Figure 1 Notepad example

d. Save the Notepad file as Reset.PJL to your PC.

3. Submitting the Reset.PJL file using DirectPrint utility.
a. Run the DirectPrint utility.

NOTE: The following files can be found in an attachment to Eureka Tip ETI
1393759.

• Admin Password Reset Tool.exe

• DirectPrint.exe
• Reset.PJL
• SA Password Reset process.docx
b. Select the Reset.PJL file where you saved it to on your computer by clicking the “.....”
box next to filename.
c. Enter the IP address of the Machine in the field box under printer/IP.
d. Select Print.
e. You will hear a job completed tone at the machine and observe changes are being
made on the UI.

General Procedures-Information 08/2017

GP 39 6-46 Xerox® VersaLink® B600 Family MFP
 NOTE: The process only takes a few seconds. If the UI screen is hung on changes GP 40 Xerox Supplies and Accessories
being made, switch off, then switch on the machine, GP 10.
Consumables and Maintenance Items
f. The administrator password should now be defaulted to ‘1111’. use the web UI to
The parts listed in the following tables can be replaced by the customer (CRUs) or by the CSE.
access the device to confirm.
4. Troubleshooting reset file not accepted error, Table 1. • Table 1: Consumables and maintenance items for MFP and SFP
• Table 2: Drum Cartridge
Table 1 File not accepted procedure
• Table 3: HFSI’s
Status Code Procedure
• Table 4: Stapler Cartridge
016-749 • Verify the license string @PJL SET Refer to Section 5 Parts List for details:
JOBATTR=”QRSAP=<Pin code>” was cop-
ied to Notepad correctly. • PL 7.1: Fusing
• Verify the PIN code is correct. • PL 8.1: Xerographic
• When generating the code, make sure the
current total meter read was used. Table 1 Toner Cartridge
Life/Yield
Name (pgs.) Part Number
WW Bundled 10K 106R03947
NA/XE Std Cap 10K 106R03940
NA/XE Hi Cap 25K 106R02866
NA/XE, Extra Hi Cap 45K 106R02867
DMO, Std Cap 10K 106R03941
DMO, Hi Cap 24K 106R03943
DMO, Extra Hi Cap 45K 106R03945
WW Metered Extra Hi 45K 106R03946
NA/XE Hi Cap GSA 25K 106R04003

Table 2 Drum Cartridge

Life/Yield
Name (pgs.) Part Number
WW Bundled 60K Attached to m/c
WW CRU 60K 101R00582
NA Bundled 57K Attached to m/c
CRU 57K 101R00582

Table 3 HFSI’s
Life/Yield
Name (pgs.) Part Number
Fuser Assembly 110V 200K 115R00139
Fuser Assembly 220V 200K 115R00140
Scanner Maintenance Kit (DADF) 200K 108R01490
Feed Roller Kit (tray) 100K 116R00010
Transfer Roller Kit 200K 116R00009

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-47 GP 39, GP 40
 Table 4 Stapler Cartridge
Cart. for
Name Finisher Stapler Refill
Stapler Cartridge (XC) 008R12964 008R12941
Package Unit 1 cartridge Set of 3 (Qty. 5,000/ cart.)
per carton
(Qty. 5,000/
cart.)

(Toner yield based on ISO/IEC 19752 Test Standard. Toner consumption will vary depending
on image, area coverage and media that is used. Drum cartridge yield is based on an average
3 page job length.) Life/ yield information may vary slightly. Go to Xerox.com for current infor-
mation.

General Procedures-Information 08/2017

GP 40 6-48 Xerox® VersaLink® B600 Family MFP
GP 41 Hardware Information GP 42 Glossary of Terms, Acronyms and Abbreviations
Spared hardware available for repairs and maintenance is listed in Table 1. This includes mis- Where possible unit designations as appear in ISO 1000 (International Organization for Stan-
cellaneous screws and e-clips that can be used to replace hardware that is lost or damaged. dardization) and Xerox Standard MN2-905 have been used. All measurements appear in ISO
units followed by any conversion in brackets e.g.; 22.5mm (0.885 inches)
Since the VersaLink printers use various types of hardware (screws, e-clips), ensure that the
correct hardware is used when installing parts. Use special caution not to confuse the screws Refer to Table 1.
used for plastic with those used for sheet metal. Using the wrong type of screw may result in
damage to the screw threads or other problems. Table 1 Abbreviations
Term Description
Table 1 Hardware
1TM One Tray Module
Type Shape PL Number Size 3TM Three Tray Module
Screw for plastic ST20 M3x8mm AAA Authentication, Authorisation and Accounting
silver, tapping ST21 M3x6mm ABS Automatic Background Suppression.
AC Alternating Current
ACAST Anti Counterfeiting Activities Support/Strategy Team
ACL Alternating Current Live
Figure 1 Plastic ACN Alternating Current Neutral
Screw for sheet metal SM3 M4x6mm AGC Automatic Gain Control
silver SM18 M3x6mm AHA Advanced Hardware Architecture
AMPV Average Monthly Print Volume
ANSAM Answer Tone, Amplitude Modulated
APS Auto Paper Selection
Figure 2 Sheet
metal ARP Address Resolution Protocol. Converts an IP address to a MAC address.
See RARP.
Screw for sheet metal SM20 M3x8mm
silver, with washer and plane ASIC Application Specific Integrated Circuit
washer B Bels (applies to sound power level units)
Binding Part of the communication between modules.
BM Booklet Maker
BootP Boot Protocol. AN IP protocol for automatically assigning IP addresses.
BPS Bits Per Second
Figure 3 Sheet
BS Behaviour Specification
metal
BT Busy Tone
E-ring E2 D4
BCR Bias Charge Roll
E6 D6
BTR Bias Transfer Roll
C Celsius
CAT Customer Admin Tool
CBC Customer Business Center
Figure 4 E-ring
CCD Charged Coupled Device
CCM Copy Controller Module
CCS Copy Controller Service
CentreWare CentreWare internet services is the embedded HTTP server application
that is available on network enabled devices. It enables access to print-
ing, faxing and scanning over the internet.
CIPS Common Image Path Software

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-49 GP 41, GP 42
 Table 1 Abbreviations Table 1 Abbreviations
Term Description Term Description
CIS Contact Image Sensor EJS Easy Java Simulation
CL Copy Lighter. A copy density setting ELT Extract, Load, Transform
CQ Copy Quality Embedded Fax A fax system included in a system device
CRC Cyclic Redundancy Check EMC Electromagnetic Compatibility
CRU Customer Replaceable Unit EME Electromagnetic Emission
CRUM Customer Replaceable Unit Monitor ENS Event Notification Service. Used by a software module to alert another
CSE Customer Service Engineer module of an event.
CVT Constant Velocity Transport EOM End Of Message
CWIS CentreWare Internet Services (also known as Web UI) EOP End Of Procedure
C, Y, M, K Cyan, Yellow, Magenta, Black (K=Black because black is seen as the key EOR End Of Retransmission
color) EPA Environmental Protection Agency
DADF Duplex Auto Document Feeder EPC Electronic Page Collation (memory dedicated to temporary retention of
dB Decibel (applies to sound pressure level units) images captured from the scanner and network controller)
dC Diagnostic code EPROM Erasable / Programmable Read Only Memory
DC Device Controller, generic term for any module that acts as a image han- ERR End Retransmission Response
dling device e.g., SIP. Digital Copier ERU Engineer Replaceable Unit
DC Direct Current ESD Electrostatic Discharge
DCN Disconnect ESS Electronic Sub-System (equivalent to NC)
DCS Digital Command Signal EU European Union
DDNS Dynamic Domain Name System EUR Europe
DH Document Handler EWS Embedded Web Server
DHCP Dynamic Host Config Protocol (similar to BootP) FAR Fully Active Retard feeder
DIMM Dual In-line Memory Module Fax Facsimile
DIP Dual In-line Package (switch) FCOT First Copy Out Time
DIS Digital Identification Signal FDI Foreign Device Interface
DLM Dynamically Loadable Module FIFO First In First Out
DM Document Manager Firmware Software in a ROM
DMA Direct Memory Access FLASH On board erasable and re-programmable non volatile memory
DMO Developing Markets Operations FOIP Fax Over Internet Protocol
DMO-E Developing Markets Operations East FPGA Field Programmable Gate Array
DMO-W Developing Markets Operations West FPOT First Print Out Time
DN FX acronym for a duplex enabled device FRU Field Replaceable Unit
DPI Dots per inch FRU Fuser Replacement Unit
DRAM Dynamic Random Access Memory FTP File Transfer Protocol
DST Daylight Saving Time FX Fuji Xerox
DT Dial Tone G3 Group 3
DTMF Dual Tone Multiple Frequency GMT Greenwich Mean Time
DTS Detack Saw GND Ground
Dust Off Routine to return device to pre-install state GSM Grams per square metre
DVMA Direct Virtual Memory Access GUI Graphical User Interface
EH&S Environmental Health and Safety HCF High Capacity Feeder

General Procedures-Information 08/2017

GP 42 6-50 Xerox® VersaLink® B600 Family MFP
 Table 1 Abbreviations Table 1 Abbreviations
Term Description Term Description
HDD Hard Disk Drive LCSS Low Capacity Stapler Stacker
HFSI High Frequency Service Intervals LDAP Lightweight Directory Access Protocol (allows sharing of corporate
HTTP Hyper Text Transfer Protocol phone book information)
HVPS High Voltage Power Supply LE Lead edge
Hz Hertz LED Light Emitting Diode
I/O Input/Output LEF Long Edge Feed
I2C-bus Inter Integrated Circuit bus. This provides a simple bidirectional 2-wire LOA Load Object Attributes
bus for efficient inter-IC control. All I2C-bus compatible devices incorpo- LPD Line Printer Daemon
rate an interface which allows them to communicate directly with each LPH LED Print Head. An LED array in close proximity to and the same width
other via the I2C-bus. as the photoreceptor. Individual LEDs are switched on/off to develop the
ICCR IC Card Reader image on the xerographic drum.
ID Identification lpi Lines per inch
IDG Inter document gap LVF BM Low Volume Finisher Booklet maker
IFax Internet Fax LVDS Low Voltage Differential Signal
IIT Image Input Terminal LVPS Low Voltage Power Supply
Intlk Interlock LUI Local user Interface
ioctl input/output control m metre
IOT Image Output Terminal MAC Address Media Access Code. This is the basic, unique identifier of a networked
IP Internet Protocol device. An incoming message is analysed and an address in another
IPA Image Processing Accelerator. Used by the device scanning services to form, such as an IP address, is resolved by a lookup table to a MAC
address. The message is then directed to, and accepted by the equip-
convert scanned images to a standard format e.g. for scan to file / scan to
ment thus identified. It is the burnt-in, hardware address of a NIC.
E-mail for network transmission.
Mark Service Mark Service is the software module that tells the hardware to put toner
IPS Image Processing Service
on paper.
IPSec Internet Protocol Security
MB Megabyte (one MB = 1,048,576 bytes = 1024 kilobytes). Mail Box
IPX Internetwork Protocol eXchange
Mb Mega bit (one million bits)
IQ Image Quality
MCF Message Confirmation
IQS Image Quality Specification
MCU Machine Control Unit
IR Intelligent Ready
MF Multifunction
ISDN Integrated Services Digital Network / International Standard Data Net-
work mm millimeter

ISO International Standards Organization Modem MOdulator/DEModulator. Hardware unit that converts the ‘one’ and ‘zero’
binary values from the computer to 2 frequencies for transmission over
ITP Internal Test Pattern
the public telephone network (modulation). It also converts the 2 frequen-
JBA Job Based Accounting (Network Accounting) cies received from the telephone network to the binary values for the
JIS Japanese Industrial Standards computer (demodulation).
kg kilogram Moire Image quality defect caused by interference between patterned originals
kHz kilohertz and the digital imaging process. Moire patterns are repetitive and visible
Kill All Routine to return all NVM, including protected NVM, to a virgin state. as bands, plaids or other texture.
Factory use only MSG Management Steering Group
KO Key Operator MSI Multi Sheet Inserter
KPV 100KPV = 100,000 Print Volume ms millisecond
LAN Local Area Network N Newton
LCD Liquid Crystal Display N FX acronym for a non-duplex/simplex only device

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-51 GP 42
 Table 1 Abbreviations Table 1 Abbreviations
Term Description Term Description
NA North America PSW Portable Service Workstation
NC Network Controller (equivalent to ESS) Pthread Process Thread. A very low level operating system concept for code exe-
NC Normal Contrast. Copy contrast setting cution.
NCU Network Control Unit PV Print Volume
NCR No Copying Required PWB Printed Wiring Board
NetBIOS Network Basic Input / Output System. Software developed by IBM that PWBA Printed Wiring Board Assembly
provides the interface between the PC operating system, the I/O bus, and PWM Pulse-Width Modulation
the network. Since its design, NetBIOS has become a de facto standard. PWS Portable Work Station
Nm Newton metre RAM Random Access Memory
NOHAD Noise, Ozone, Heat, Airflow and Dust RARP Reverse Address Resolution. Reverse of ARP. Converts a MAC address
NTP Network Time Protocol to an IP address. The document centre resolves its address using RARP.
NVM Non-Volatile Memory See also MAC, NIC and ARP.
OA Open Architecture RDT Remote Data Transfer
ODIO On Demand Image Overwrite Reg Registration
OEM Original Equipment Manufacturer Registration Ser- Monitors when RPC services go on and offline.
vice
OpCo Operating Company
RF Radio Frequency
OS Operating System
RFID Radio Frequency Identification
PABX Private Automatic Branch Exchange
RPC Remote Procedure Call. How the device communicates internally
PBX Private Branch Exchange
between software modules.
PC Personal Computer
RH Relative humidity
PC Fax Personal Computer Fax
RMS Root Mean Square (AC effective voltage)
PCI Peripheral Component Interface
RNR Receive Not Ready
PCL Printer Control Language
RoHS Restriction of Hazardous Substances
PDF Adobe Acrobat Portable Document Format
ROM Read Only Memory
PDL Page Description Language
ROS Raster Optical Scanner
PFM Paper Feed Module
RR Receive Ready
PIN Procedural Interrupt Negative
RS-232, RS-423, Series of standards for serial communication of data by wire. RS-232
PIN Personal Identification Number RS-422, RS-485 operates at 20kbits/s, RS-423 operates at 100kbits/s, RS-422 and RS-
ping Packet InterNet Groper. Tool to test connections between nodes by send- 485 operate at 10Mbits/s. See FireWire and USB.
ing and returning test data.
RTC Real Time Clock
PME Power Management Event
Rx Receive
POPO Power Off Power On
S2F Scan-to-File
POO or P of O Principles of Operation
SA Systems Administration
POST Power On Self Test
SAKO Systems Administration Key Operator
POTS Plain Old Telephone System
SAR Semi-Active Retard feeder
PPM Prints per minute / Parts Per Million
SBC Single board controller. Copy, print and UI controllers all on one PWB
PR Photo-Receptor within the image processing module.
Process Death A process has stopped working. SCD Software Compatibility Database
PS Post Script SD Secure Digital, memory card format
PS Power Supply SDIO Secure Digital Input/Output
PSTN Private Switched Telephone Network

General Procedures-Information 08/2017

GP 42 6-52 Xerox® VersaLink® B600 Family MFP
 Table 1 Abbreviations Table 1 Abbreviations
Term Description Term Description
Server Fax A fax system that uses a remote Fax server. Faxes transmit as a Scan to TE Trail Edge
File job sent to the server. Fax receive as print jobs submitted to the Con- Template A collection of Scan to File attributes that can be conveniently re-used.
nection Device. TIFF Tagged Image File Format
SEF Short Edge Feed TP Test Point
Semaphore A variable or abstract data type. TPM Trusted Platform Module
SESS Strategic Electronic Sub-System TRC Toner Reproduction Curve
SH Staple Head TrueType Standard outline font format for windows
SIM Subscriber Identity Module (also known as a SOK-Software Option Key) TTM Tandem Tray Module
SIM Scanner Input Module TTY Teletype Terminal
SIP Scanning and Image Processing Tx Transmit
SIR Standard Image Reference UART Universal Asynchronous Receiver Transmitter
SLP Service Location Protocol (finds servers) U-boot Universal Boot Loader
SM Scheduled Maintenance UI User Interface (display screen)
SMART Systematic Material Acquisition Release Technique UK United Kingdom
SMB Server Message Block. Microsoft Server / Client Communications proto- UM Unscheduled Maintenance
col
USB Universal Serial Bus.
SMP Service Maintenance Pack (contains a software package)
High speed successor to parallel port for local device communications.
SNMP Simple Network Management Protocol Operates at 12Mbits/s. See FireWire and RS-232.
Snr Sensor USCO United States Customer Operations
SOK Software Option Key (also known as a SOIM-Subscriber Identity Module) USSG United States Solutions Group
SPAR Software Problem Action Request V.17 / V.29 / V.34 Modem standards
spi Spots per inch VOIP Voice Over Internet Protocol
SPI Service Provider Interface. Steps to process a job. WC WorkCentre
SR Service Representative WEB UI CentreWare Internet Services
SRS Service Registry Service XCL Xerox Canada Limited
SS or S/S Sub System XE Xerox Europe
SSDP Simple Service Discovery Protocol XEIP Xerox Extensible Interface Platform
SSID Service Set Identifier (wireless network name) XLA Xerox Latin America
STM Single Tray Module XML eXtensible Markup Language
SU Staple Unit XPS XML Paper Specification (printing format)
SW Switch XRU Xerographic Replacement Unit
SW or S/W Software XSA Xerox Standard Accounting
sync synchronize
TAR Take Away Roll
TAR or tar An archive file format, derived from Tape ARchive
TBC To Be Confirmed
TBD To Be Defined
TC Toner Concentration
TCF Training Check Field
TCO Thermal Cutout
TCP/IP Transmission Control Protocol/Internet Protocol

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-53 GP 42
General Procedures-Information 08/2017
GP 42 6-54 Xerox® VersaLink® B600 Family MFP
dC118 Jam Counter dC120 Failure Counter
Description Description
Displays the count for jams that have occurred up to the present. Displays the count for failures that have occurred up to the present.

Procedure Procedure
1. Enter Diagnostics, GP 1. 1. Enter Diagnostics, GP 1.
2. Touch DC118 Jam Counter. 2. Touch DC120 Failure Counter.
The following Items are displayed on the Jam Counter screen. The following Items are displayed on the Failure Counter screen.
• Chain-Link • Chain-Link
• Count • Count

NOTE: Jams that have occurred since the previous exit from the diagnostics with Exit NOTE: Failures that have occurred since the previous exit from the Diagnostics with Exit
(Clear Log) until now will be displayed. (Clear Log) until now will be displayed.
The count is reset when exiting from Diagnostics by using Exit (Clear Log). The count is reset when exiting from Diagnostics by using Exit (Clear Log).

3. Touch Close to return to the Diagnostics screen. 3. Touch Close to return to the Diagnostics screen.
4. Exit Diagnostics, GP 1. 4. Exit Diagnostics, GP 1.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-55 dC118, dC120
dC122 Fault History dC125 Active Faults
Description Description
Displays the history in four categories: Displays the active faults.
• Document Feeder Jams
• Paper Jams Procedure
• Failures 1. Enter the Diagnostics, GP 1.
• Last 40 Faults 2. Touch dC125 Active Faults.
Procedure The chain-links are displayed on the Active Faults screen.
1. Enter the Diagnostics, GP 1. 3. Touch Close to return to the Diagnostics screen.
2. Touch dC122 Fault History. 4. Exit Diagnostics, GP 1.
The following categories are displayed on the Fault History screen: Chain-Link, Date &
Time, and Total Volume (billing print count when fault occurred) of the selected category
type. Category types are:
• Paper Jams
• Document Feeder Jams
• Failures
• Last 40 Faults

NOTE: Various conditions

• Failures that have occurred since the previous exit from the Diagnostics with Exit
(Clear Log) until now will be displayed.
• The count is reset when exiting from Diagnostics by using Exit (Clear Log).
• The Total Volume is the value of the billing counter of the fault occurrence time.
• When fault occurs in a printer which doesn’t have output it is displayed with 0.
3. Select any of the fault history category types to display the chain-link, date & time, and
total volume.
4. Touch Close to return to the Diagnostics screen.
5. Exit Diagnostics, GP 1.

General Procedures-Information 08/2017

dC122, dC125 6-56 Xerox® VersaLink® B600 Family MFP
dC126 System Registration Adjustment Adjust the Registration
This procedure uses side regi as an example. When doing other adjustments, use the relevant
Description location on the test pattern.
To print the built-in adjustment test pattern, perform measurements at the specified positions,
and then perform any of the following adjustments to obtain the correct positions. NOTE: The A, B, C and D locations marked on the test pattern indicate the distance from the
• Slow scan% (measuring position: Lss-Side1/2) test pattern image to the paper’s edge.
• Side1/Side2 registration (measuring position: A, B, C, D-Side1/2)
1. Using the test pattern chart which was output from the tray requiring adjustment, measure
• Lead registration (measuring position: B-Side1/2) the length (in millimeters) of “A” on the printed test pattern Side 1 (Figure 2).
• Side registration (measuring position: A-Side1/2)
Procedure
Printing the Test Pattern
1. Enter Diagnostics, GP 1.
2. Touch dC126 System Registration Adjustment.
The System Registration Adjustment screen is displayed.
3. Select Paper Supply, then choose the adjusting tray.
4. Select Printout Settings, then touch Print. to print the test pattern (Figure 1).

Figure 2 Measurement length of A in side 1

2. Measure the length (in millimeters) of “A” on the printed test pattern Side 2 (Figure 3).

Figure 1 dC126 System registration adjustment test pattern

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-57 dC126
 dC131 NVM Read / Write
Description
To refer to the NVM data and set/modify it.

Procedure
NOTE: The fault will be displayed after the machine reboots.

1. Enter Diagnostics, GP 1.
2. Touch dC131 NVM Read / Write. to display the NVM Read / Write screen.
3. Enter the chain-Link number and touch Change.
4. The Current Value and the New Value columns are displayed.
5. Enter the value that you wish to change to into the New Value column and touch OK.
6. The entered number is displayed in the Current Value column.
7. Touch Close.
8. Touch Close to return to the Diagnostics screen.
9. Exit Diagnostics, GP 1.

Figure 3 Measurement length of A in side 2

3. Touch Side Registration.

4. Select Adjusted Side (ex. Side 1).
5. Touch +/- to enter the value of A for side 1 which was measured earlier, or touch A to open
a keypad on which to enter a value.
6. Select Adjusted Side (ex. Side 2).
7. Touch +/- to enter the value of A for side 2 which was measured earlier, or touch A to open
a keypad on which to enter a value.
8. After setting values for side 1 and side 2, touch Adjust.
9. Exit Diagnostics, GP 1.

General Procedures-Information 08/2017

dC126, dC131 6-58 Xerox® VersaLink® B600 Family MFP
dC132 Device ID / Billing Data dC135 HFSI Counter (High Frequency Service Item)
Description Description
To repair the mismatch of serial no., product no. and billing counter value between the MSU Displays the spec life (threshold value) and the current value (usage status) of the periodic
and ESS PWBs when one of them has been replaced by setting the values in the replaced replacement parts. You can change the spec life and reset the current value.
board to those values in the unreplaced board.
The job history can be used to record/check the previous three replacements.
The serial no., product no., and billing counter are held at the following three locations respec-
tively: See Table 1 for a list of HFSI counter Items.
• MCU PWB (IOT)
Table 1 HFSI Counter Items
• EEPROM Board (SEEP Data. SYS1)
• EEPROM Board (NVM Data. SYS2) Chain Link MFP/SFP Item
950-801 MFP/SFP Feed Roll Print Volume Tray 1
NOTE: Be aware of the following:
950-802 MFP/SFP Feed Roll Print Volume Tray 2
• This function can only be used when a failure has occurred.
950-803 MFP/SFP Feed Roll Print Volume Tray 3
• When the three values (IOT, SYS1, SYS2) are the same, there is no need to continue with
this diagnostic function. 950-804 MFP/SFP Feed Roll Print Volume Tray 4
• When exiting the diagnostics after matching up the serial no., the fault will be cleared after 950-805 MFP/SFP Feed Roll Print Volume Tray 5
the machine reboots. 950-806 MFP/SFP Fuser Print Volume
950-807 MFP/SFP Fuser Heat Time
Procedure
950-814 MFP/SFP Belt Print Volume
1. Enter Diagnostics, GP 1.
950-816 MFP/SFP 2nd BTR Print Volume
2. Touch dC132 Device ID / Billing Data. to display the Device ID and Billing Data screen.
955-806 MFP Feed Count
3. Select the correct data area (IOT, SYS1 and SYS2) (for example, if the MCU (IOT) PWB
955-807 MFP Simplex Feed Count
was replaced, select SYS1 or SYS2 for entering the serial numbering in the next step.)
955-810 MFP I/L Open Count
4. Enter the serial number.
955-812 MFP TA Clutch On-Count
5. Re-enter the serial number, then touch OK.
955-828 MFP Feed Clutch On-Count
6. Verify that the column data for IOT, SYS1, SYS2 are now all matching.
956-802 MFP IIT Scan Count
7. Touch Close twice to exit out to the Diagnostics screen.
956-803 MFP IIT Light Lamp Time
8. Exit Diagnostics, GP 1.
956-804 MFP IIT Lamp Turn On Count
9. The machine will reboot.

Procedure
1. Enter Diagnostics, GP 1.
2. Touch dC135 HFSI Counter to display the HFSI counter screen.
3. Enter the chain-link no. or select the parts to be replaced and touch Details.
4. The Details screen displays the chain-link and the part name of the parts to be replaced,
as well as the spec life, current value, last replacement, second last replacement and third
last replacement counters.
5. To reset the current value, touch Reset. The Reset Current Value screen is displayed.
6. Following the message and tapping Yes updates the last three replacement records in the
HFSI counter as follows.
a. The second last replacement value is moved to third last replacement.
b. The last replacement value is moved to second last replacement.
c. The current value is moved to last replacement.
d. The current value is set to 0.
7. To change the spec life, touch Spec Life. This displays the Spec Life screen.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-59 dC132, dC135
8. Enter the new spec life (Max. 8 digits) and touch OK. dC140 Analog Component Monitoring
The soec life value is overwritten with the new spec life value.
Description
9. Touch Close to return to the HFSI Counter screen.
To provide tools to start (actuate) and stop (de-actuate) monitoring of specific analog compo-
10. Touch Close to return to the Diagnostics screen. nents. The nominal range of the analog value and, when monitoring is active, the current value
11. Exit Diagnostics, GP 1. is displayed. The values are updated at least every second to allow the component state to be
monitored.

Table 1 Input List

Chain-Link No. Component Command Operation
010-200 Fuser NC Sensor Voltage Compression 04:Monitor 01:Start
02:Stop
010-210 Fuser NC Sensor Voltage 04:Monitor 01:Start
02:Stop
010-202 Fuser NC Sensor Voltage Difference 04:Monitor 01:Start
02:Stop
010-203 Fuser NC Sensor (Side) 04:Monitor 01:Start
02:Stop
046-200 BTR (2nd Bias Transfer Roll) Current Mon- 04:Monitor 01:Start
itor 02:Stop
091-201 Environment Sensor Humidity 04:Monitor 01:Start
02:Stop
091-202 Environment Sensor Temperature 04:Monitor 01:Start
02:Stop
091-203 On Board Temperature 04:Monitor 01:Start
02:Stop
092-203 ATC Sensor 04:Monitor 01:Start
02:Stop

Procedure
1. Enter Diagnostics, GP 1.
2. Touch dC140 analog monitor.
The analog monitor screen is displayed.
3. Touch Chain-Link.
4. Enter the relevant chain-link numbers shown in Table 1 and touch OK.
5. Touch Start.
6. The resulting screen displays the following items:
• The chain-link number of the component.
• Input or Output code clarification.
• Enabled or Disabled state.
• The output level value.
7. To temporarily change the output level of a component:
a. Touch Level (wrench symbol).
b. Touch the +/- buttons to enter the new value (1 to 65535).
c. Touch OK.
8. Touch Stop All to stop the component operation.

General Procedures-Information 08/2017

dC135, dC140 6-60 Xerox® VersaLink® B600 Family MFP
9. Touch Close to return to the Diagnostics screen. dC301 NVM Initialization
10. Exit Diagnostics, GP 1.
Description
To reset the values of specific NVM parameters and to perform dC363 NVM Backup/ Restore
prior to initializing the IOT area.

Procedure
1. Enter Diagnostics, GP 1.
2. Touch dC301 Initialize NVM.
3. Select the area to be initialized. Refer to Table 1.

Table 1 NVM areas

Area Comments
IOT1 Drive PWB NVM. Perform dC363 to back up the NVM values. After initial-
izing the IOT 1 NVM, ensure that the tray module type is set correctly.
Refer to 024-361 Invalid Paper Type RAP.
IOT2 Do not use
Finisher Do not use
IFM Do not use
IISS - IIT/IPS IIT scanner and DADF
IISS - Extension Do not use
Input Device Do not use
Sys-System Resets CSE-definable data. Change NVM value 790-900 to a 1 to regain
EWS communication
Sys-User Resets user-definable data. NVM value 790-900 remains at 1
Fault Counter Do not use
HCS 1 Do not use
HCS 2 Do not use
PFIM Do not use

4. Touch Start.
5. Follow the UI messages to initialize the NVM.
6. Enter dC131. Ensure NVM value 790-900 is set to 1. If the NVM value had to be changed,
switch off, then switch on the machine, GP 4. Verify that the embedded web server is
working.
7. Exit Diagnostics, GP 1.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-61 dC140, dC301
dC305 Panel Diagnostics dC330 Component Control
Description Description
To perform diagnosis of the LED/ Audio which is implemented in the UI panel. Displays the logic state of input component input signals Table 1, and operates the output com-
ponents, Table 2.
Procedure
Procedure Table 1 Input list

1. Enter Diagnostics, GP 1. Chain-Link Component Command Operation

2. Touch dC305 UI Panel Diagnostics. 010-200 Fuser Relay Enable 04:Monitor 01:Start
3. Touch LED Test or Audio Test. 02:Stop
4. Exit Diagnostics, GP 1. 010-201 Fusing Fuse Sensor 04:Monitor 01:Start
LED Test 02:Stop
1. Touch the 1 or more LEDs to be diagnosed: 010-202 Envelope Mode Sensor 04:Monitor 01:Start
02:Stop
• Interactive
041-300 Inter Lock Side Cover 04:Monitor 01:Start
• Error
02:Stop
• NFC
041-301 Inter Lock Rear Cover 04:Monitor 01:Start
• Power 02:Stop
• Data 041-302 Front Cover Sensor 04:Monitor 01:Start
2. Touch the display pattern to be diagnosed. The selected LEDs are switched on. 02:Stop
3. Touch All Off. 042-200 Main Fan Alarm 04:Monitor 01:Start
4. Touch the back button (top left) to return to the Diagnostics screen. 02:Stop
Audio Test 042-201 Sub Fan Alarm 04:Monitor 01:Start
1. Touch Volume. Adjust the volume as necessary. 02:Stop
2. Touch the pattern to be diagnosed. The audio sounds with the specified volume and pat- 042-202 Main Rear Fan Alarm 04:Monitor 01:Start
02;Stop
tern:
047-201 Finisher Detect 04:Monitor 01:Start
• Pattern 1
02:Stop
• Pattern 2
071-100 Bypass (MSI) No Paper Sensor 04:Monitor 01:Start
• Pattern 3
02:Stop
• Pattern 4
071-101 Tray1 No Paper Sensor 04:Monitor 01:Start
• Pattern 5 02:Stop
• Pattern 6 071-103 Regi Sensor 04:Monitor 01:Start
3. Touch the back button (top left) to return to the Diagnostics screen. 02:Stop
071-104 Exit Sensor 04:Monitor 01:Start
02:Stop
071-105 Full Stack Sensor 04:Monitor 01:Start
02:Stop
071-106 Paper Size Sensor0 04:Monitor 01:Start
02:Stopv
071-107 Paper Size Sensor1 04:Monitor 01:Start
02:Stop
071-108 Paper Size Sensor2 04:Monitor 01:Start
02:Stop
071-109 Option Feeder1 Size Sensor0 04:Monitor 01:Start
02:Stop

General Procedures-Information 08/2017

dC305, dC330 6-62 Xerox® VersaLink® B600 Family MFP
 Table 1 Input list Table 1 Input list
Chain-Link Component Command Operation Chain-Link Component Command Operation
071-110 Option Feeder1 Size Sensor1 04:Monitor 01:Start 071-132 Option Feeder2 Lift Up Sensor (HCF 04:Monitor 01:Start
02:Stop only) 02:Stop
071-111 Option Feeder1 Size Sensor2 04:Monitor 01:Start 071-200 Main Motor Alarm (1) 04:Monitor 01:Start
02:Stop 02:Stop
071-112 Option Feeder1 No Paper Sensor 04:Monitor 01:Start 071-202 Option Feeder1 Motor Alarm (HCF 04:Monitor 01:Start
02:Stop only) 02:Stop
071-113 Option Feeder1 Path Sensor 04:Monitor 01:Start 071-203 Option Feeder2 Motor Alarm (HCF 04:Monitor 01:Start
02:Stop only) 02:Stop
071-114 Option Feeder2 Size Sensor0 04:Monitor 01:Start 071-204 Option Feeder3 Motor Alarm (HCF 04:Monitor 01:Start
02:Stop only) 02:Stop
071-115 Option Feeder2 Size Sensor1 04:Monitor 01:Start 071-205 Option Feeder4 Motor Alarm (HCF 04:Monitor 01:Start
02:Stop only) 02:Stop
071-116 Option Feeder2 Size Sensor2 04:Monitor 01:Start 071-206 PH Motor Alarm 04:Monitor 01:Start
02:Stop 02:Stop
071-117 Option Feeder2 No Paper Sensor 04:Monitor 01:Start 071-207 Deve Motor Alarm 04:Monitor 01:Start
02:Stop 02:Stop
071-118 Option Feeder2 Path Sensor 04:Monitor 01:Start 094-200 Drum Cartridge Retract Sensor 04:Monitor 01:Start
02:Stop 02:Stop
071-119 Option Feeder3 Size Sensor0 04:Monitor 01:Start 094-201 K Belt Retract Sensor 04:Monitor 01:Start
02:Stop 02:Stop
071-120 Option Feeder3 Size Sensor1 04:Monitor 01:Start 094-202 Waste Cartridge Full Sensor 04:Monitor 01:Start
02:Stop 02:Stop
071-121 Option Feeder3 Size Sensor2 04:Monitor 01:Start 094-203 2nd BTR Waste Toner Full Sensor 04:Monitor 01:Start
02:Stop 02:Stop
071-122 Option Feeder3 No paper Sensor 04:Monitor 01:Start
02:Stop
071-123 Option Feeder3 Path Sensor 04:Monitor 01:Start
02:Stop
071-124 Option Feeder4 Size Sensor0 04:Monitor 01:Start
02:Stop
071-125 Option Feeder4 Size Sensor1 04:Monitor 01:Start
02:Stop
071-126 Option Feeder4 Size Sensor2 04:Monitor 01:Start
02:Stop
071-127 Option Feeder4 No Paper Sensor 04:Monitor 01:Start
02:Stop
071-128 Option Feeder4 Path Sensor 04:Monitor 01:Start
02:Stop
071-129 Option Feeder1 Tray Open Sensor 04:Monitor 01:Start
(HCF only) 02:Stop
071-131 Option Feeder1 Lift Up Sensor (HCF 04:Monitor 01:Start
only) 02:Stop
071-131 Option Feeder2 Tray Open Sensor 04:Monitor 01:Start
(HCF only) 02:Stop

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-63 dC330
 CAUTION Table 2 Output list
Cyclic motion is not an available option. Do not attempt to run. DO NOT turn main motor ON Enable
under OFF state. Wait at least 15 seconds after the fuser relay is actuated to run the main +24VDC
motor. Chain-Link Component (041-001) Notes
O: Yes
NOTE: Motors must be run within operational limitations.
X: No
NOTE: All doors must be closed (or their interlock switches defeated) and the +24 VDC supply
061-001 LPH Forcing X Uninstall the drum unit when LPH is forcibly
must be switched on with chain link 041-001 before testing motors, solenoids or clutches. If a
Lighting (All solid lit. When LPH is forcibly lit while drum unit is
door interlock is opened while testing, the +24VDC needs to be switched on again to continue image) installed and drum operation is halted, light-
testing. (For each chain link that contains an ‘O” in the Enable +24VDC column, 041-001 must
induced fatigue of the photoreceptor will
be set to “1” before testing that chain link.)
occur.
Table 2 Output list -061-001: Light the LPH forcibly (Cin100%)
-061-002: Light the LPH forcibly (Cin50%)
Enable
+24VDC -061-003: Only thyristor transfer is performed
Chain-Link Component (041-001) Notes 061-002 LPH Forcing X
O: Yes Lighting
X: No (Cin50%)
061-003 LPH Forcing X
010-001 Fusing Relay X Do not turn motor On under Off state.
Lighting (Thyris-
010-002 Fusing Fuse Cut X tor transfer)
010-003 Fusing Envelope X 071-001 Bypass (MSI) O Auto OFF
Motor
Feed Solenoid See table note.
010-004 Fusing Common X
071-002 Tray1 Feed O Auto OFF
Mode
Clutch Enable a motor output command first:
010-005 Fusing Envelope X - 071-069: Motor (Normal: Main&Sub)
Mode - 071-070: Motor (Slow Speed 1: Main&Sub
010-006 Fusing Retract X See table note.
Mode 071-003 Take Away Clutch O Enable a motor output command first:
041-001 Low Voltage X From the OFF state, start diagnostics with - 071-069: Motor (Normal: Main&Sub)
Power Supply ++24VDC turned ON. Motor or fan will not - 071-070: Motor (Slow Speed 1: Main&Sub
++24VDC rotate if +24VDC is OFF. Use caution when See table note.
+24VDC is turned ON under machine fault 071-004 Regi Clutch O Enable a motor output command first:
conditions. If an abnormal condition occurs, - 071-069: Motor (Normal: main & sub)
turn the power off immediately. - 071-070: Motor (Slow Speed 1: main & sub
042-001 Main Fan (Nor- X See table note.
mal) 071-005 Exit Clutch O Enable a Motor output command first:
042-002 Main Fan (Half) X - 071-069: Motor (Normal: Main & sub)
042-003 Sub Fan (Normal) X - 071-070: Motor (Slow Speed 1: Main & sub
042-004 Sub Fan (Half) X See table note.
046-001 HVPS_Clock X 071-006 Invert Clutch O Enable a motor output command first:
- 071-069: Motor (Normal: Main&Sub)
046-002 DBAC_Clock X
- 071-070: Motor (Slow Speed 1: Main & Sub
046-003 TR_Clock X See table note (1)
071-007 Duplex Clutch O Enable a motor output command first:
- 071-069: Motor (Normal: Main & sub)
- 071-070: Motor (Slow Speed 1: Main & sub
See table note.
071-008 Tray 1 LED O

General Procedures-Information 08/2017

dC330 6-64 Xerox® VersaLink® B600 Family MFP
 Table 2 Output list Table 2 Output list
Enable Enable
+24VDC +24VDC
Chain-Link Component (041-001) Notes Chain-Link Component (041-001) Notes
O: Yes O: Yes
X: No X: No
071-010 Option Feeder1 O See table note. Optional 550-sheet feeder or 071-032 Option Feeder3 O See table note. Optional 550-sheet feeder
Motor (Normal) 2000-sheet feeder installed in this position. Motor (Slow installed in this position.
071-011 Option Feeder1 O See table note. Optional 550-sheet feeder or Speed 2)
Motor (Slow 2000-sheet feeder installed in this position. 071-033 Option Feeder3 O See table note. Optional 550-sheet feeder
Speed 1) Motor (Slow installed in this position.
071-012 Option Feeder1 O See table note. Optional 550-sheet feeder or Speed 3)
Motor (Slow 2000-sheet feeder installed in this position. 071-034 Option Feeder3 O Auto OFF
Speed 2) Feed Clutch See table note. Optional 550-sheet feeder
071-013 Option Feeder1 O See table note. Optional 550-sheet feeder or installed in this position.
Motor (Slow 2000-sheet feeder installed in this position. 071-035 Option Feeder3 O See table note. Optional 550-sheet feeder
Speed 3) Take Away Clutch installed in this position.
071-014 Option Feeder1 O Auto OFF 071-036 Option Feeder3 O See table note. Optional 550-sheet feeder
Feed Clutch See table note. Optional 550-sheet feeder or LED installed in this position.
2000-sheet feeder installed in this position. 071-040 Option Feeder4 O See table note. Optional 550-sheet feeder
071-015 Option Feeder1 O See table note. Optional 550-sheet feeder or Motor (Normal) installed in this position.
Take Away Clutch 2000-sheet feeder installed in this position. 071-041 Option Feeder4 O See table note. Optional 550-sheet feeder
071-016 Option Feeder1 O See table note. Optional 550-sheet feeder or Motor (Slow installed in this position.
LED 2000-sheet feeder installed in this position. Speed 1)
071-020 Option Feeder2 O See table note. Optional 550-sheet feeder or 071-042 Option Feeder4 O See table note. Optional 550-sheet feeder
Motor (Normal) 2000-sheet feeder installed in this position. Motor (Slow installed in this position.
071-021 Option Feeder2 O See table note. Optional 550-sheet feeder or Speed 2)
Motor (Slow 2000-sheet feeder installed in this position. 071-043 Option Feeder4 O See table note. Optional 550-sheet feeder
Speed 1) Motor (Slow installed in this position.
071-022 Option Feeder2 O See table note. Optional 550-sheet feeder or Speed 3)
Motor Slow 2000-sheet feeder installed in this position 071-044 Option Feeder4 O Auto OFF
Speed 2) Feed Clutch See table note. Optional 550-sheet feeder
071-023 Option Feeder2 O See table note. Optional 550-sheet feeder or installed in this position.
Motor Slow 2000-sheet feeder installed in this position. 071-045 Option Feeder4 O See table note. Optional 550-sheet feeder
Speed 3) Take Away Clutch installed in this position.
071-024 Option Feeder2 O Auto OFF 071-046 Option Feeder4 O See table note. Optional 550-sheet feeder
Feed Clutch See table note. Optional 550-sheet feeder or LED installed in this position.
2000-sheet feeder installed in this position. 071-050 Duplex Gate O Auto OFF
071-025 Option Feeder2 O See table note. Optional 550-sheet feeder or Solenoid
Take Away Clutch 2000-sheet feeder installed in this position. 071-051 Finisher Gate O
071-026 Option Feeder2 O See table note. Optional 550-sheet feeder or
LED 2000-sheet feeder installed in this position.
071-030 Option Feeder3 O See table note. Optional 550-sheet feeder
Motor (Normal) installed in this position.
071-031 Option Feeder3 O See table note. Optional 550-sheet feeder
Motor (Slow installed in this position.
Speed 1)

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-65 dC330
 Table 2 Output list Table 2 Output list
Enable Enable
+24VDC +24VDC
Chain-Link Component (041-001) Notes Chain-Link Component (041-001) Notes
O: Yes O: Yes
X: No X: No
071-061 Main Motor (Nor- O If the main motor is rotated independently, 071-085 Option Feeder1 O Optional 550-sheet feeder or 2000 sheet
mal) friction scratch between YMC drums (driven Lift Up feeder installed in this position. Auto off,
071-062 Main Motor (Slow O by sub motor) and transfer belt will occur. sequence operation.
Speed 1) If the main motor needs to be rotated, first 093-010 Black Toner Dis- O
071-063 Main Motor (Slow O operate the 1st bias transfer roll YMC pense Motor
Retract, then uninstall the YMC drum units or (Normal)
Speed 2)
transfer belt unit.
071-064 Main Motor (Slow O 093-011 Black Toner Dis- O
Operating the drum unit or transfer belt units pense Motor
Speed 3) for long periods of time, will create the risk of
(Half)
damaging or displacing the cleaning blade.
094-001 Drum Cartridge O Auto OFF
Maximum rotation time for the drum unit or
transfer belt is approximately 60 seconds. Retract Solenoid Enable a motor output command first:
- 071-069: Motor (Normal: main & sub)
See table note.
- 071-070: Motor (Slow speed 1: Main & sub
See table note (1).
071-065 Sub Motor (Nor- O If the sub motor is rotated independently, fric-
mal) tion scratch between YMC drums (driven by Procedure
071-066 Sub Motor (Slow O main motor) and transfer belt will occur. 1. Enter Diagnostics, GP 1.
Speed 1) If the sub motor needs to be rotated, first 2. Touch dC330 Component Control to display the component control screen.
operate the 1st bias transfer roll YMC
071-067 Sub Motor (Slow O CAUTION
Speed 2) Retract, then uninstall the YMC drum units or
transfer belt unit. Do not use the Cyclic Motion feature in this function. It is not functional and could cause
071-068 Sub Motor (Slow O errors.
Operating the drum unit or transfer belt units
Speed 3)
for long periods of time, will create the risk of NOTE: Two or more components can be run at the same time. This is useful when it’s neces-
damaging or displacing the cleaning blade. sary to enable +24VDC before running other components. To run two or more components
Maximum rotation time for the drum unit or using the following steps, start the first component, then start the next component.
transfer belt is approximately 60 seconds.
See table note (1). 3. Touch Chain-Link.
071-069 Motor (Nor- O Operating the drum unit or transfer belt units CAUTION
mal:Main & Sub) for long periods of time, will create the risk of
Avoid damaging the cleaning blade. If entering chain-link numbers for the Drum or Transfer
damaging or displacing the cleaning blade.
Belt units, do not rotate the Drum or the Transfer Belt units for more than 60 seconds.
Maximum rotation time for the drum unit or
transfer belt is approximately 60 seconds. 4. Enter the chain-link number of the input/output components (Table 1 and Table 2) using
See table note. the keypad and touch OK.
071-070 Motor (Slow O See table note. 5. Touch Start. The component will start operating.
Speed 1:Main & • The status of the latest turned ON component is displayed on the screen.
Sub) • A beep will sound according to the status of input components. The volume can be
071-071 Motor (Slow set by selecting Volume.
Speed 2:Main & • Input/ Output column (component type), Status column (operation status: High/
Sub) Low), and Counter column (operation count) are displayed on the Component Con-
071-072 Motor (Slow trol screen.
Speed 3:Main & 6. If running additional components, repeat the steps to enter their chain-link codes and start
Sub) each component.

General Procedures-Information 08/2017

dC330 6-66 Xerox® VersaLink® B600 Family MFP
7. When finished operating components, touch Stop All to stop all component operations, or dC362 Restore NVM Values
the Trash Can icon to stop an individual component operation.
CAUTION
8. Touch Close to return to the Diagnostics screen.
9. Exit Diagnostics, GP 1. For information only. Do not use this routine.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-67 dC330, dC362
dC363 NVM Backup/Restore dC500 Blank Page Threshold Value
Description Description
To back up/ restore the NVM Values. To set the value that is used to determine what is a blank document when performing blank
page detection for fax machines.
Use this function when exchanging the MCU. Back up NVM values before removing the MCU,
then restore NVM values after replacing the MCU. Do not use when exchanging the ESS. Use, (For machines that are frequently used by visually impaired users, the CE performs document
also when initializing the IOT area with dC301. background settings using this tool.)

Procedure Procedure
1. Enter Diagnostics, GP 1. 1. Enter Diagnostics, GP 1.
2. Touch dC363 NVM Backup Restore. 2. Touch dC500 Blank Page Threshold Value.
The NVM Backup Restore screen is displayed. The Blank Page Threshold Value screen is displayed.
3. Touch Back Up Files or Restore Files, then touch Start. 3. Follow the message and place a blank sheet of paper (A or A4) on the DADF.
4. A message appears on the screen confirming restore NVM values; touch Yes or No. 4. Touch Start.
5. Touch Close to return to the diagnostics screen. 5. The DADF does a one-sided scan, the Threshold Value Coefficient is displayed and set.
6. Exit Diagnostics, GP 1. 6. Touch Close to return to the diagnostics screen.
7. Exit Diagnostics, GP 1.

General Procedures-Information 08/2017

dC363, dC500 6-68 Xerox® VersaLink® B600 Family MFP
dC612 Print Test Pattern Pattern Numbers and Images
Description Table 1 includes the print test patterns commonly used to check image quality and isolate prob-
lems. The table gives the test pattern numbers, names, pattern images, and parameter set-
Prints a test pattern that is stored in the printer for checking image quality and isolating prob- tings.
lems.
Table 1 Commonly used test patterns
NOTE: Perform this operation after verifying that there is enough paper loaded in the Tray to
be used. (If the No Paper condition occurs during the execution, a printing failure may occur on No. Pattern name / Image Settings
the paper that is being run. The paper used during this function is not counted.) 1 • Quantity: 1-999
MFP Procedure • Paper Supply:
– 8.5x11 Bypass
1. Enter Diagnostics, GP 1.
– 8.5x11 Tray 1
2. Touch dC612 Print Test Pattern to display the Print Test Pattern screen.
• Output Color: Black (Mono)
3. Set the values for the following parameters. Refer to Table 1.
• Cin%: (use default)
NOTE: Test patterns require specific settings for some of these parameters. • Screen: (use default)
• Pattern number • 2-Sided: (simplex/duplex)
• Quantity
• Paper supply
• Output color
• Cin% Figure 1 Grid
• Screen 15 LPH Chart IBY • Quantity: 1-999
• 2-Sided • Paper Supply:
4. Touch Start. – 8.5x11 Tray 1-5/ MSI
• Output Color: Black (Mono)
NOTE: If the settings for a test pattern are wrong, the message appears: (Invalid parame-
• Cin%: (use default)
ter. Please re-enter.) and print test pattern cannot be performed. In this case, change the
settings and repeat the test print. • Screen: (use default)
• 2-Sided: 1-Sided
5. Touch Close to return to the diagnostics screen.
21 Blank print (no image) • Quantity: 1-999
6. Exit Diagnostics, GP 1.
• Paper Supply:
– 8.5x11 Tray 1-5/ MSI
• Output Color: Black (Mono)
• Cin%: (use default)
• Screen: (use default)
• 2-Sided: 1-Sided

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-69 dC612
 Table 1 Commonly used test patterns Table 1 Commonly used test patterns
No. Pattern name / Image Settings No. Pattern name / Image Settings
25 53 • Quantity: 1-999
• Quantity: 1-999 • Paper Supply:
• Paper Supply: – 8.5x11 Tray 1-5/ MSI
– 8.5x11 Tray 1-5/ MSI • Output Color: Black (Mono)
• Output Color: Black (Mono) • Cin%: 0-100%
• Cin%: (use default) • Screen: Standard/ Gradation/ Fineness
• Screen: (use default) • 2-Sided: (simplex/duplex)
• 2-Sided: 1-Sided

Figure 2 LPH chart LM Figure 5 Total pattern_BW

51 • Quantity: 1-999 (600 multi-value)
• Paper Supply: 54 • Quantity: 1-999
– 8.5x11 Tray 1-5/ MSI • Paper Supply:
• Output Color: – 8.5x11 Tray 1-5/MSI
– Black (Mono) • Output Color: Black (Mono)
• Cin%: (use default) • Cin%:
• Screen: Standard/ Gradation/ Fineness 50% Left image
• 2-Sided: (simplex/duplex) 100% Right image
Figure 6 Whole page half-
0% White image (no image)
tone (600 binary)
• Screen: Standard/ Gradation/ Fineness
• 2-Sided: (simplex/duplex)
Figure 3 Total pattern_BW
55 • Quantity: 1-999
(600 binary)
• Paper Supply:
52 • Quantity: 1-999
– 8.5x11 Tray 1-5/MSI
• Paper Supply:
• Output Color: Black (Mono)
– 8.5x11 Tray 1-5/ MSI
• Cin%:
• Output Color: Black (Mono)
50% Left image
• Cin%: (use default)
100% Right image
• Screen: Standard/ Gradation/ Fineness Figure 7 Whole page half-
0% White image (no image)
• 2-Sided: (simplex/duplex) tone (1200 binary)
• Screen: Standard/ Gradation/ Fineness
• 2-Sided: (simplex/duplex)

Figure 4 Total pattern_BW

(1200 binary)

General Procedures-Information 08/2017

dC612 6-70 Xerox® VersaLink® B600 Family MFP
 Table 1 Commonly used test patterns Table 1 Commonly used test patterns
No. Pattern name / Image Settings No. Pattern name / Image Settings
56 • Quantity: 1-999 59
• Paper Supply: • Quantity: 1-999
– 8.5x11 Tray 1-5/ MSI • Paper Supply:
• Output Color: Black (Mono) – 8.5x11 Tray 1-5/ MSI
• Cin%: • Output Color: Black (Mono)
50% Left image • Cin%: 0-100%
100% Right image • Screen: Standard/ Gradation/ Fineness
Figure 8 Whole page half- • 2-Sided: (simplex/duplex)
0% White image (no image)
tone (600 multi-value)
• Screen: Standard/ Gradation/ Fineness
• 2-Sided: (simplex/duplex)
57 • Quantity: 1-999
Figure 11 Gradation Chart
• Paper Supply:
(600 multi-value)
– 8.5x11 Tray 1-5/ MSI
60
• Output Color: Black (Mono) • Quantity: 1-999
• Cin%: 0-100% • Paper Supply:
• Screen: Standard/ Gradation/ Fineness – 8.5x11 Tray 1-5/ MSI
• 2-Sided: (simplex/duplex) • Output Color: Black (Mono)
• Cin%: 0-100%
• Screen: Standard/ Gradation/ Fineness
• 2-Sided: (simplex/duplex)

Figure 9 Gradation Chart

(600 binary)
58
Figure 12 Manufacture
• Quantity: 1-999
Total Pattern (B/W)
• Paper Supply:
61
– 8.5x11 Tray 1-5/ MSI • Quantity: 1-999
• Output Color: Black (Mono) • Paper Supply:
• Cin%: 0-100% – 8.5x11 Tray 1-5/ MSI
• Screen: Standard/ Gradation/ Fineness • Output Color: Black (Mono)
• 2-Sided: (simplex/duplex) • Cin%: 0-100%
• Screen: Standard/ Gradation/ Fineness
• 2-Sided: (simplex/duplex)

Figure 10 Gradation Chart

(1200 binary)

Figure 13 Alignment Chart

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-71 dC612
 Table 1 Commonly used test patterns Table 1 Commonly used test patterns
No. Pattern name / Image Settings No. Pattern name / Image Settings
62 • Quantity: 1-999 112 • Paper Supply:
• Paper Supply: (MFP – 8.5x11/ 8.5x13 Tray 1-4/MSI
– 8.5x11 Tray 1-5/ MSI only) • Output Color: Black (Mono)
• Output Color: Black (Mono) • Cin%: 0-100%
• Cin%: 0-100% • Screen: Standard/ Gradation/ Fineness
• Screen: Standard/ Gradation/ Fineness • Simplex
• 2-Sided: (simplex/duplex)

Figure 14 Pitch Confirma- Figure 17 IIT Analog Gra-

tion Chart dation (B/W)
63 • Quantity: 1-999 115 • Paper Supply:
• Paper Supply: (MFP – 8.5x11/ 8.5x13 Tray 1-4/MSI
– 8.5x11 Tray 1-5/ MSI only) • Output Color: Black (Mono)
• Output Color: Black (Mono) • Cin%: 0-100%
• Cin%: 0-100% • Screen: Copy Error Diffusion
• Screen: Standard/ Gradation/ Fineness • Simplex
• 2-Sided: (simplex/duplex)

Figure 15 Ghost chart Figure 18 Pre IPS/FS

280 • Quantity: 1-999 Increment (B/W)
• Paper Supply: 119 • Paper Supply:
– 8.5x11/ 8.5x13 Tray 1-5/ MSI (MFP – 8.5x11/ 8.5x13 Tray 1-4/MSI
only)
• Output Color: Black (Mono) • Output Color: Black (Mono)
• Cin%: 0-100% • Cin%: 0-100%
• Screen: Standard/ Gradation/ Fineness • Screen: Copy Error Diffusion
• 2-Sided: (simplex/duplex) • Simplex

Figure 16 All Bundle Print Figure 19 Pre IPS/SS

Out (A4) Increment (B/W)

General Procedures-Information 08/2017

dC612 6-72 Xerox® VersaLink® B600 Family MFP
 Table 1 Commonly used test patterns Table 1 Commonly used test patterns
No. Pattern name / Image Settings No. Pattern name / Image Settings
120 • Paper Supply: 170 • Paper Supply:
(MFP – 8.5x11/ 8.5x13 Tray 1-4/MSI – 8.5x11/ 8.5x13 Tray 1-4/MSI
only) • Output Color: Black (Mono) • Output Color: Black (Mono)
• Cin%: 0-100% • Cin%: 0-100%
• Screen: Copy Error Diffusion • Screen: Copy Error Diffusion
• Simplex • Simplex

Figure 20 Even Density of Figure 23 Copy ED 24

the Entire Sheet Shades Patch (B/W)
123 • Paper Supply:
(MFP – 8.5x11/ 8.5x13 Tray 1-4/MSI
only) • Output Color: Black (Mono)
• Cin%: 0-100%
• Screen: Copy Error Diffusion
• Simplex

Figure 21 Pre IPS/Shad-

ing Data (B/W)
128 • Paper Supply:
(MFP – 8.5x11/ 8.5x13 Tray 1-4/MSI
only) • Output Color: Black (Mono)
• Cin%: 0-100%
• Screen: Copy Error Diffusion
• Simplex

Figure 22 Post IP/Grid (B/

W)

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-73 dC612
dC945 IIT Calibration dC1010 Signals Sending Test
CAUTION
NOTE: For information only. Do not use this routine.
Do not use. This diagnostic function appears in the list of available functions; however, it is not
used by this product.
HEX to DEC conversion
Perform the steps that follow:

Using Windows 7:
1. Go to: Start> All Programs> Accessories> Calculator.
2. Click on the calculator View menu button.
3. Select programmer
4. Select the Hex button.
5. Enter the Hex number.
6. Select the Dec button and the result is shown.
Using Windows 10:
1. In the search window (next to the Start button or Windows icon) type Calculator. then
select Calculator from the list.
2. Click on the calculator menu button.
3. Select Programmer.
4. Select the Hex button.
5. Enter the Hex number.
6. The result is shown in the DEC field.

General Procedures-Information 08/2017

dC945, dC1010 6-74 Xerox® VersaLink® B600 Family MFP
dC1011 Relay On / Off Test
NOTE: For information only. Do not use this routine.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-75 dC1011
General Procedures-Information 08/2017
dC1011 6-76 Xerox® VersaLink® B600 Family MFP
Tags/MODs
Purpose
To provide a list of all the tag numbers used, together with a description of each of the machine
modifications.

Description
Each modification to the system is assigned a unique tag number. This section of the service
documentation contains a listing and brief description of all change tags.

Change tags listed in this section are listed by machine module. The module to which the tag
relates is identified by the tag prefix letter.

Tag/MOD Information
Information that may be included with each tag item is as follows:

• Tag - identifies the control number for the tag.

• Class - identifies the classification code as listed in Classification Codes.
• Use - indicates the block build or model designation of the machine.
• Manufacturing Serial Number - indicates the serial number of the factory-built machines
with the modification installed.
• Name - indicates the name of the retrofit.
• Purpose - provides a brief description of the modification.
• Kit Number - identifies the part number of the kit or part required to install the modifica-
tion.
• Parts List On - identifies the Part List location of the modification part.
• Reference - Indicates all other Tag/MOD numbers that are related to this product configu-
ration. These may supercede or be superceded by another Tag/MOD.
Mod/Tag Plate Location
Tags are identified by a tag number which is recorded on a tag matrix inside the front door.

Classification Codes
The class or classification codes are described in Table 1.

Table 1 Classification codes

NASG XE
Code Code Description
- 1 Safety: install this tag immediately.
M 2 Mandatory: install this tag at the next opportunity.
R 3 Repair: install this tag as a repair, at the failure of a component.
O 4 Optional: install as a customer option or a field engineering decision.
S 4 Situational: install as the situation demands.
N 5 Manufacturing: cannot be installed in the field.
- 6 Refurbishing only.

08/2017 General Procedures-Information

Xerox® VersaLink® B600 Family MFP 6-77 Tags
General Procedures-Information 08/2017
Tags 6-78 Xerox® VersaLink® B600 Family MFP
 7 Wiring Data
Plug and Jack Locations
MFP STD Plug / Jack Location List................................................................................. 7-3
MFP Tall Plug / Jack Location List .................................................................................. 7-7
SFP Plug / Jack Location List ......................................................................................... 7-11
Optional 550 Feeder Plug Jack Connectors ................................................................... 7-14
Finisher Plug / Jack Connectors ..................................................................................... 7-16
HCF Plug Jack Connectors............................................................................................. 7-20
Mailbox Plug Jack Connectors........................................................................................ 7-23

System Wiring Diagrams

System Wiring Diagram Symbols.................................................................................... 7-27
IOT System Wiring Diagrams.......................................................................................... 7-27
Finisher System Wiring Diagram..................................................................................... 7-30
HCF System Wiring Diagram .......................................................................................... 7-32
Mailbox System Wiring Diagram ..................................................................................... 7-33

Subsystem Wiring Diagrams

Interconnection Wiring Diagram Symbols ....................................................................... 7-35
IOT Interconnections Diagrams ...................................................................................... 7-36
Finisher Interconnection Diagrams ................................................................................. 7-44
HCF Interconnection Diagrams....................................................................................... 7-48
Mailbox Interconnection Diagrams.................................................................................. 7-50

Harness Routings
IOT harness Routing ....................................................................................................... 7-53
Finisher harness Routing ................................................................................................ 7-62
HCF harness Routing...................................................................................................... 7-64
Mailbox harness Routing................................................................................................. 7-66

Block Schematic Diagrams

Block Schematic Diagrams ............................................................................................. 7-69

Revised BUS Update: 9 July 2018 08/2017 Wiring Data

Xerox® VersaLink® B600 Family MFP 7-1
Wiring Data 08/2017 Revised BUS Update: 9 July 2018
7-2 Xerox® VersaLink® B600 Family MFP
 Table 1 Plug / Jack Locations (MFP)
MFP STD Plug / Jack Location List P/J Map Coordinates Connection
The P/J Locator diagrams show the location of primary connections within the MFP. Use these P/J270 Figure 1 J-112 MCU PWB and fusing DC-MV Harness assembly
illustrations to locate connections called out in the procedures presented in Sections 2, 4, and P/J277 Figure 4 F-154 Fusing assembly and fusing 110V-MV harness
6. Connectors designated “CN” are listed at the end of the P/J connectors. assembly/fusing DC harness assembly
P/J280 Figure 1 J-113 MCU PWB and LV-MCU-MV harness assembly
harness connections appear in sections System Wiring Diagrams and Subsystem Wiring Dia-
P/J281 Figure 1 J-105 LVPS PWB and Inlet harness assembly
grams.
P/J283 Figure 1 H-104 LVPS PWB and fusing AC-MV harness assembly
How to find a P/J location: P/J284 Figure 1 H-102 LVPS PWB and LV-MCU-MV harness assembly
P/J285 Figure 1 I-101 LVPS PWB and 24V-MCU-MV harness assembly
NOTE: For the coordinate numbers, a *1 = High Model only and a *2 = Low Model only.
P/J286 Figure 1 I-101 LVPS PWB and MCU-HVPS-MV harness assembly
1. Locate the P/J connector designator in the first column of Table 1.
P/J287 Figure 1 I-101 LVPS PWB and ESS-PWR-MV harness assembly
2. With this information, refer to the Map column for the figure number.
P/J288 Figure 1 I-101 LVPS PWB and motor power-MV harness assembly
3. Use the coordinates to find the P/J connector designator’s location on the map.
P/J289 Figure 1 I-101 LVPS PWB and main fan
P/J290 Figure 1 J-113 MCU PWB and 24V-NCU-MV harness assembly
Table 1 Plug / Jack Locations (MFP)
P/J291 Figure 1 H-101 LVPS PWB and side interlock switch
P/J Map Coordinates Connection
P/J292 Figure 1 H-101 LVPS PWB and rear interlock switch
P/J1 Figure 2 F-121 UI harness and console assembly UI A10
P/J293 Figure 1 H-101 LVPS PWB and SUB fan-MV harness assembly
P/J4 Figure 2 G-121 Console assembly UI A10 and main speaker
P/J294 Figure 2 H-124 (SCC) SUB FAN and SUB FAN-MV harness assembly
P/J100 Figure 1 J-112 MCU PWB and MCU-HVPS-MV harness
295 Figure 1 H-101 LVPS PWB and rear fan2-MV harness assembly
P/J101 Figure 1 B-102 ESS PWB and EMMC card
296 Figure 1 H-101 Rear fan1-MV harness assembly and rear fan2-MV
P/J110 Figure 1 H-113 MCU PWB and toner CRUM harness assembly harness assembly.
P/J114 Figure 4 G-152 CRUM-MV harness assembly and CRUM-MV har- P/J300 Figure 1 G-113 MCU PWB and MCU ESS FFC
ness assembly
P/J301 Figure 1 D-104 ESS MFP PWB and ESS-power-MV harness assem-
P/J116 Figure 4 E-150 Toner CRUM connector assembly and toner CRUM bly
harness assembly P/J302 Figure 1 B-104 HDD assembly and ESS MFP PWB
P/J122 Figure 4 D-151 Dispenser/environmental motor assembly and dis- P/J310 Figure 1 B-105 HDD assembly and ESS MFP PWB
penser/environmental harness assembly
311 Figure 1 C-103 Not connected
P/J130 Figure 1 I-112 MCU PWB and CRUM-MV harness assembly
P/J322 Figure 1 A-104 Not connected
P/J131 Figure 4 I-152 XERO CRUM-MV harness assembly and CRUM-MV
P/J335 Figure 1 B-105 ESS MFP PWB and FFC MCU ESS
harness assembly
P/J340 Figure 1 A-104 Ethernet port
P/J133 Figure 4 H-154 CRUN DC DL connector assembly and XERO CRUM-
MV harness assembly 345 Figure 1 C-103 ESS MFP PWB and ICCR USB harness assembly
P/J140 Figure 1 H-114 MCU PWB and TA CLT/HUM-MV harness assembly P/J346 Figure 1 A-103 USB type A port
P/J145 Figure 3 E-140 Humidity and temperature sensors and TA CLT/HUM- P/J351 Figure 1 A-105 FDI port
MV harness assembly P/J353 Figure 1 D-103 ESS MFP PWB and Fax harness assembly
P/J146 Figure 3 I-140 Take away clutch and TA CLT/HUM-MV harness P/J356 Figure 1 D-103 ESS MFP PWB and A4 fax speaker assembly
assembly P/J380 Figure 1 A-105 Debug port
P/J171 Figure 4 C-151 Envelope mode sensor and Dispenser/envelope har- P/J460 Figure 1 I-114 MCU PWB and developer-MV harness assembly
ness assembly P/J461 Figure 3 G-136 Inverter clutch and developer-MV harness assembly
P/J190 Figure 1 G-113 MCU PWB and SW size harness assembly P/J462 Figure 3 H-136 Exit clutch and developer-MV harness assembly
P/J191 Figure 2 F-128 Size switch assembly and size switch harness assem- P/J466 Figure 3 I-136 Full stack-MV harness assembly and developer-MV
bly
harness assembly
200 Figure 1 J-112 Not connected
P/J467 Figure 3 G-137 Full stack sensor and full stack-MV harness assembly
P/J220 Figure 1 H-112 Not connected

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-3 MFP STD Plug / Jack Location List
 Table 1 Plug / Jack Locations (MFP) Table 1 Plug / Jack Locations (MFP)
P/J Map Coordinates Connection P/J Map Coordinates Connection
P/J468 Figure 3 F-137 Gate solenoid and developer-MV harness assembly P/J1370 Figure 1 B-102 ESS MFP PWB and DADF/IIT harness assembly
P/J469 Figure 3 F-138 Exit sensor and stack-MV full harness assembly P/J1371 Figure 1 B-102 ESS MFP PWB and DADF/IIT harness assembly
P/J470 Figure 1 G-113 MCU PWB and LED harness assembly P/J1372 Figure 1 D-102 ESS MFP PWB and DADF/IIT harness assembly
P/J471 Figure 2 G-128 LED tray PWB and LED harness assembly P/J1373 Figure 1 D-102 ESS MFP PWB and DADF/IIT harness assembly
P/J480 Figure 1 H-114 MCU PWB and MSI-MV harness assembly P/J1374 Figure 1 C-102 ESS MFP PWB and DADF/IIT harness assembly
P/J482 Figure 2 G-127 MSI feed solenoid and MSI-MV harness assembly P/J1377 Figure 1 C-102 ESS MFP PWB and DADF/IIT harness assembly
P/J483 Figure 2 G-127 No paper sensor-C harness assembly and MSI-MV P/JMJ1 Figure 1 A-103 Network port (line)
harness assembly P/JMJ2 Figure 1 A-103 Network port (phone)
P/J484 Figure 2 H-126 MSI no paper and MSI no paper sensor-C harness P/JT401 Figure 1 A-113 HVPS PWB and bias transfer roll
assembly
P/J540 Figure 1 I-114 MCU PWB and registration-MV harness assembly
P/J541 Figure 2 B-126 Registration/duplex-C clutch harness assembly and
registration-MV harness assembly
P/J542 Figure 2 B-125 Registration clutch assembly and registration/duplex-
C harness assembly
P/J543 Figure 2 A-125 Duplex clutch and registration/duplex-C clutch har-
ness assembly
P/J544 Figure 2 B-126 Feed clutch-C harness assembly and registration-MV
harness assembly
P/J545 Figure 2 B-125 Registration no paper sensor harness assembly and
registration-MV harness assembly
P/J546 Figure 2 C-125 Registration sensor and registration no paper-C sen-
sor harness assembly
P/J547 Figure 2 C-125 No paper-C sensor and registration no paper sensor
harness
P/J548 Figure 2 B-125 Paper handling clutch assembly and feed-C clutch
harness clutch assembly
P/J550 Figure 1 J-113 Not connected
P/J570 Figure 1 I-112 MCU PWB and Main motor-MV harness assembly
P/J571 Figure 3 H-139 Main motor and Main motor-MV harness assembly
P/J572 Figure 3 I-139 Main motor and motor power-MV harness assembly
P/J800 Figure 1 J-114 MCU PWB and OPF-MV Harness assembly
P/J801 Figure 1 H-106 OPT feeder and OPF-MV harness assembly
(OPT FDR)
P/J1001 Figure 1 E-113 HVPS PWB and MCU HVPS-MV harness assembly
P/J1315 Figure 1 A-103 USB type B port
P/J1337 Figure 1 C-103 ESS MFP PWB and ICCR USB harness assembly
P/J1344 Figure 1 A-102 ESS MFP PWB and wireless module
P/J1349 Figure 1 B-102 ESS MFP PWB and EMMC card
P/J1350 Figure 1 C-103 Fax PWB and fax harness assembly
P/J1352 Figure 1 C-103 ESS MFP PWB and UI harness assembly
P/J1363 Figure 1 C-104 ESS MFP PWB and LPH MONO head assembly

Wiring Data 08/2017

MFP STD Plug / Jack Location List 7-4 Xerox B600/605/610/615 Printer
 Figure 1 MFP STD (1 of 4) Figure 2 MFP - std (2 of 4)

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-5 MFP STD Plug / Jack Location List
 Figure 3 MFP - Std (3 of 4) Figure 4 MFP - Std (4 of 4)

Wiring Data 08/2017

MFP STD Plug / Jack Location List 7-6 Xerox B600/605/610/615 Printer
MFP Tall Plug / Jack Location List Table 1 Plug / Jack Locations (MFP Tall)
The P/J Locator diagrams show the location of primary connections within the MFP. Use these P/J Map Coordinates Connection
illustrations to locate connections called out in the procedures presented in Sections 2, 4, and P/J220 Figure 1 H-112 MCU PWB and finisher MCU-MV harness assem-
6. Connectors designated “CN” are listed at the end of the P/J connectors. bly
P/J221 Figure 3 F-137 Finisher/mailbox and finisher-MV harness assem-
harness connections appear in sections System Wiring Diagrams and Subsystem Wiring Dia-
bly
grams.
P/J222 Figure 3 I-136 Finisher-MV harness assembly and finisher MCU-
MV harness assembly
How to find a P/J location:
P/J270 Figure 3 J-112 MCU PWB and fusing CD-MV harness assembly
NOTE: For the coordinate numbers, a *1 = High Model only and a *2 = Low Model only. P/J277 Figure 4 F-154 Fusing assembly and fusing DC-MV harness
1. Locate the P/J connector designator in the first column of Table 1. assembly/fusing AC harness assembly
2. With this information, refer to the Map column for the figure number. P/J280 Figure 1 J-113 MCU PWB and LV MCU-MV harness assembly
3. Use the coordinates to find the P/J connector designator’s location on the map. P/J281 Figure 1 J-105 LVPS PWB and inlet harness assembly
P/J283 Figure 1 H-104 LVPS PWB and AC fusing harness assembly
Table 1 Plug / Jack Locations (MFP Tall) P/J284 Figure 1 H-102 LVPS PWB and LV MCU-MV harness assembly
P/J Map Coordinates Connection P/J285 Figure 1 I-101 LVPS PWB and 24V MCU-MV harness assembly
P/J1 Figure 2 F-118 UI harness and UI AI0 console assembly P/J286 Figure 1 I-101 LVPS PWB and HVPS MCU-MV harness assem-
P/J4 Figure 2 F-118 Main speaker and UII AIO console assembly bly

P/J100 Figure 1 J-112 MCU PWB and MCU-HVPS-CF harness assem- P/J287 Figure 1 I-101 LVPS PWB and ESS power-MV harness assem-
bly
bly
P/J288 Figure 1 I-101 LVPS PWB and motor power-MV harness assem-
P/J101 Figure 1 B-102 ESS MFP PWB and EMMC card
bly
P/J110 Figure 1 I-112 MCU PWB and Toner dispenser/environmental
P/J289 Figure 1 I-101 LVPS PWB and main fan
harness assembly
P/J290 Figure 1 J-113 MCU PWB and 24V MCU-MV harness assembly
P/J114 Figure 4 G-152 Toner CRUM-MV harness assembly and Toner
CRUM-MV harness assembly P/J291 Figure 1 H-101 LVPS PWB and side interlock switch
P/J116 Figure 4 E-150 Toner CRUM-MV Connector assembly and Toner P/J292 Figure 1 H-101 LVPS PWB and rear interlock switch
CRUM harness assembly P/J293 Figure 1 H-101 LVPS PWB and SUB fan-MV harness assembly
P/J122 Figure 4 D-151 Dispenser/environmental motor assembly and P/J294 Figure 2 H-124 (SCC) sub fan-MV harness assembly
dispenser/environmental harness assembly P/J300 Figure 1 G-113 MCU PWB and ESS FFC MCU
P/J130 Figure 1 I-112 MCU PWB and crum-MV harness assembly P/J301 Figure 1 D-103 ESS MFP PWB and ESS power-MV harness
P/J131 Figure 4 I-152 XERO CRUM-MV harness assembly and CRUM- assembly
MV harness assembly P/J302 Figure 1 B-104 HDD assembly and ESS MFP PWB
P/J133 Figure 4 H-154 XERO CRUM-MV harness assembly and CRUN P/J310 Figure 1 B-105 HDD assembly and ESS MFP PWB
DCDL connector assembly
311*** Figure 1 C-104 Not connected *** (did not find on illustration)
P/J140 Figure 1 H-114 MCU PWB and TA clutch/humidity-MV harness
P/J322 Figure 1 A-104 Not connected
assembly
P/J335 Figure 1 B-105 ESS MFP PWB and ESS MCU FFC
P/J145 Figure 3 E-140 Humidity/temperature sensor and clutch/humidity-
MV harness assembly P/J340 Figure 1 A-104 Ethernet port
P/J146 Figure 3 I-140 Take away clutch and take away clutch/humidity- 345**** Figure 1 C-103 ESS MFP PWB and front USB harness assembly
****(DID NOT FIND ON ILLUSTRATION)
MV harness assembly
P/J346 Figure 1 A-103 USB type A port
P/J171 Figure 4 C-151 Envelope mode sensor and dispenser/environ-
mental harness assembly P/J351 Figure 1 A-105 FDI port
P/J190 Figure 1 G-114 MCU PWB and size switch harness assembly P/J353 Figure 1 D-103 ESS MFP PWB and fax harness assembly
P/J191 Figure 2 F-128 Size switch assembly and size switch harness P/J356 Figure 1 D-103 ESS MFP PWB and A4 fax speaker assembly
assembly P/J380 Figure 1 A-105 Debug port

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-7 MFP Tall Plug / Jack Location List
 Table 1 Plug / Jack Locations (MFP Tall) Table 1 Plug / Jack Locations (MFP Tall)
P/J Map Coordinates Connection P/J Map Coordinates Connection
384 Figure 1 C-102 ****S Not connected **** (DID NOT FIND ON ILLUS- P/J572 Figure 3 I-139 main motor and motor power-MV harness assem-
TRATION) bly
P/J460 Figure 1 I-114 MCU PWB and developer-MV harness assembly P/J800 Figure 1 J-114 MCU PWB and OPF-MV harness assembly
P/J461 Figure 3 G-136 Invert clutch and developer-MV harness assembly P/J801 Figure 1 H-106 OPT feeder and OPF-MV harness assembly
P/J462 Figure 3 H-136 Exit clutch and developer-MV harness assembly (OPT FDR)
P/J466 Figure 3 I-136 Full stack-MV harness assembly and developer- P/J1001 Figure 1 E-113 HVPS PWB and MCU HVPS-MV harness assem-
MV harness assembly bly
P/J467 Figure 3 G-137 Full stack sensor and full stack-MV harness P/J1315 Figure 1 A-103 USB type B port
assembly P/J1337 Figure 1 C-103 ESS MFP PWB and ICCR USB harness assem-
P/J468 Figure 3 F-137 Gate solenoid and developer-MV harness assem- bly
bly P/J1344 Figure 1 A-102 ESS MFP PWB and wireless nodule
P/J469 Figure 3 F-138 Exit sensor and full stack-MV harness assembly P/J1349 Figure 1 B-102 ESS MFP PWB and EMMC card
P/J470 Figure 1 G-113 MCU PWB and LED harness assembly P/J1350 Figure 1 C-103 Fax PWB and fax harness assembly
P/J471 Figure 2 G-128 LED tray PWB and LED harness assembly P/J1352 Figure 1 D-103 ESS MFP PWB and UI harness assembly
P/J480 Figure 1 H-114 MCU PWB and MSI-MV harness assembly P/J1363 Figure 1 C-104 ESS MFP PWB and LPH MONO head assembly
P/J482 Figure 2 G-127 MSI feed solenoid and MSI-MV harness assembly P/J1370 Figure 1 B-102 ESS MFP PWB and DADF/IIT harness assembly
P/J483 Figure 2 G-127 MSI no paper sensor-C harness assembly and P/J1371 Figure 1 B-102 ESS MFP PWB and DADF/IIT harness assembly
MSI-MV harness assembly P/J1372 Figure 1 D-102 ESS MFP PWB and DADF/IIT harness assembly
P/J484 Figure 2 H-126 MSI no paper sensor and MSI no paper sensor-C P/J1373 Figure 1 D-102 ESS MFP PWB and DADF/IIT harness assembly
harness assembly
P/J1374 Figure 1 C-102 ESS MFP PWB and DADF/IIT harness assembly
P/J540 Figure 1 I-114 MCU PWB and registration-MV harness assem-
P/J1377 Figure 1 C-102 ESS MFP PWB and DADF/IIT harness assembly
bly
P/JMJ1 Figure 1 A-103 Network port (line)
P/J541 Figure 2 B-126 Registration/duplex-C clutch harness assembly
P/JMJ2 Figure 1 A-103 Network port (phone)
and registration-MV harness assembly
P/JT401 Figure 1 A-113 HVPS PWB and bias transfer roll
P/J542 Figure 2 B-125 Registration clutch assembly and registration/
duplex-C clutch harness assembly
P/J543 Figure 2 A-125 Duplex clutch and registration/duplex-C clutch
harness assembly
P/J544 Figure 2 B-126 Feed-C clutch harness assembly and registration-
MV harness assembly
P/J545 Figure 2 B-125 Registration no paper-C sensor harness assem-
bly and
P/J546 Figure 2 C-125 Registration sensor and registration no paper-C
sensor
P/J547 Figure 2 C-125 No paper sensor and registration no paper-C sen-
sor
P/J548 Figure 2 B-125 PH clutch assembly and feed-C clutch harness
assembly
P/J550 Figure 1 J-113 Not connected
P/J570 Figure 1 I-112 MCU PWB and main motor-MV harness assem-
bly
P/J571 Figure 3 H-139 Main motor and main motor-MV harness assem-
bly

Wiring Data 08/2017

MFP Tall Plug / Jack Location List 7-8 Xerox B600/605/610/615 Printer
 Figure 1 MFP tall (1 of 4) Figure 2 MFP tall (2 of 4)

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-9 MFP Tall Plug / Jack Location List
 Figure 3 MFP tall (3 of 4) Figure 4 MFP tall (4 of 4)

Wiring Data 08/2017

MFP Tall Plug / Jack Location List 7-10 Xerox B600/605/610/615 Printer
SFP Plug / Jack Location List Table 1 SFP Plug / Jack Locations
The P/J Locator diagrams show the location of primary connections within the SFP. Use these P/J Map Coordinates Connection
illustrations to locate connections called out in the procedures presented in Sections 2, 4, and P/J221 Figure 3 F-137 Finisher/mailbox and finisher-MV harness assembly
6. Connectors designated “CN” are listed at the end of the P/J connectors. P/J222 Figure 3 I-136 Finisher-MV harness assembly and finisher MCU-MV
harness assembly
harness connections appear in sections System Wiring Diagrams and Sub System Wiring Dia-
P/J270 Figure 1 J-112 MCU PWB and fusing DC-MV harness assembly
grams.
P/J277 Figure 4 E-140 Fusing assembly and fusing AC harness assembly/
NOTE: For the coordinate numbers, a *1 = High Model only and a *2 = Low Model only. fusing DC-MV harness assembly
How to find a P/J location: P/J280 Figure 1 J-113 MCU PWB and LV MCU-MV harness assembly
P/J281 Figure 1 J-105 LVPS PWB and inlet harness assembly
1. Locate the P/J connector designator in the first column of Table 1.
P/J283 Figure 1 H-104 LVPS PWB and fusing AC harness assembly
2. With this information, refer to the Map column for the figure number.
P/J284 Figure 1 H-102 LVPS PWB and LV MCU-MV harness assembly
3. Use the coordinates to find the P/J connector designator’s location on the map.
P/J285 Figure 1 I-101 LVPS PWB and
Table 1 SFP Plug / Jack Locations P/J286 Figure 1 I-101 LVPS PWB and HVPS-MV MCU harness assembly

P/J Map Coordinates Connection P/J287 Figure 1 I-101 LVPS PWB and ESS power-MV harness assembly
P/J288 Figure 1 I-101 LVPS PWB and motor power-MV harness assembly
P/J1 Figure 2 F-123 UI console assembly and UI harness assembly
P/J289 Figure 1 I-101 LVPS PWB and main fan
P/J4 Figure 2 F-123 Main speaker and AIO UI console assembly
P/J290 Figure 1 J-113 MCU PWB and 24V MCU-MV harness assembly
P/J100 Figure 1 J-113 MCU PWB and MCU-HVPS-CF harness assembly
P/J291 Figure 1 H-101 LVPS PWB and side interlock switch
P/J101 Figure 1 B-103 SFP ESS PWB and EMMC card
P/J292 Figure 1 H-101 LVPS PWB and rear interlock switch
P/J110 Figure 1 I-112 MCU PWB and dispenser/environmental harness
assembly P/J293 Figure 1 H-101 LVPS PWB and sub fan-MV harness assembly

P/J114 Figure 4 G-138 CRUM-MV harness assembly and CRUM-MV har- P/J294 Figure 2 H-124 (SCC) sub fan and SUB fan-MV harness assembly
ness assembly P/J300 Figure 1 G-113 MCU PWB and ESS MCU FFC
P/J116 Figure 4 D-136 CRUM connector assembly and CRUM-MV harness P/J301 Figure 1 D-103 ESS SFP PWB and ESS power-MV harness assem-
assembly bly
P/J122 Figure 4 C-136 Dispenser/Environmental motor assembly and dis- P/J302 Figure 1 B-104 ESS SFP PWB and HDD assembly
penser/environmental harness assembly P/J310 Figure 1 B-105 ESS SFP PWB and HDD assembly
P/J130 Figure 1 I-112 MCU PWB and CRUM-MV harness assembly P/J322 Figure 1 A-104 Not connected
P/J131 Figure 4 H-138 CRUM-MV harness assembly and XERO CRUM-MV P/J335 Figure 1 B-105 ESS MCU FFC and ESS SFP PWB
harness assembly P/J340 Figure 1 A-104 Ethernet port
P/J133 Figure 4 H-140 XERO CRUM-MV harness assembly and CRUM P/J345 Figure 1 C-103 ESS SFP PWB and front USB harness assembly
DCDL connector assembly P/J346 Figure 1 A-103 USB type A port
P/J140 Figure 1 H-114 MCU PWB and TA CLT/HUM-MV harness assembly P/J351 Figure 1 A-105 FDI port
P/J380 Figure 1 A-105 Debug port
P/J145 Figure 3 E-140 Humidity and temperature sensor and TA CLT/HUM-
P/J460 Figure 1 I-114 MCU PWB and developer-MV harness assembly
MV harness assembly
P/J461 Figure 3 G-136 Inverter clutch and developer-MV harness assembly
P/J146 Figure 3 I-141 Take away clutch and TA CLT/HUM-MV harness
assembly P/J462 Figure 3 H-136 Exit clutch and developer-MV harness assembly
P/J171 Figure 4 C-136 Envelope mode sensor and dispenser/environmental P/J466 Figure 3 I-136 Full stack-MV harness assembly and developer-MV
harness assembly harness assembly
P/J190 Figure 1 G-113 MCU PWB and size switch harness assembly P/J467 Figure 3 G-137 Full stack sensor and full stack-MV harness assembly
P/J191 Figure 2 F-128 Size switch assembly and size switch harness assem- P/J468 Figure 3 F-137 Gate solenoid and developer-MV harness assembly
bly P/J469 Figure 3 F-138 Exit sensor and full stack-MV harness assembly
P/J220 Figure 1 H-122 MCU PWB and finisher MCU-MV harness assembly P/J470 Figure 1 G-113 MCU PWB and LED harness assembly

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-11 SFP Plug / Jack Location List
 Table 1 SFP Plug / Jack Locations
P/J Map Coordinates Connection
P/J471 Figure 2 G-128 LED tray PWB and LED harness assembly
P/J480 Figure 1 H-114 MCU PWB and MSI-MV harness assembly
P/J482 Figure 2 G-127 MSI feed solenoid and MSI-MV harness assembly
P/J483 Figure 2 G-127 MSI no paper sensor-C harness assembly and MSI-
MV harness assembly
P/J484 Figure 2 H-126 MSI no paper sensor and MSI no paper sensor-C har-
ness assembly
P/J540 Figure 1 I-114 MCU PWB and registration-MV harness assembly
P/J541 Figure 2 B-126 Registration/duplex-C clutch harness assembly and
registration-MV harness assembly
P/J542 Figure 2 B-125 Registration clutch and registration/duplex-C harness
assembly
P/J543 Figure 2 A-125 Duplex clutch and registration/duplex-C clutch har-
ness assembly
P/J544 Figure 2 B-126 Feed-C clutch harness assembly and registration-MV
harness assembly
P/J545 Figure 2 B-125 Registration no paper sensor harness assembly and
registration-MV harness assembly
P/J546 Figure 2 C-125 Registration sensor and registration no paper sensor-
C harness assembly
P/J547 Figure 2 C-125 No paper sensor and registration no paper sensor-C
harness assembly
P/J548 Figure 2 B-125 PH clutch assembly and feed-C clutch harness
assembly
P/J550 Figure 1 J-113 Not connected
P/J570 Figure 1 I-112 MCU PWB and main motor-MV harness assembly
P/J571 Figure 3 H-139 Main motor and main motor-MV harness assembly
P/J572 Figure 3 I-139 Main motor and motor power-MV harness assembly
P/J800 Figure 1 J-114 MCU PWB and optional feeder-MV harness assembly
P/J1001 Figure 1 E-113 HVPS PWB and HVPS-MV MCU harness assembly
P/J1315 Figure 1 A-103 USB type B port
P/J1344 Figure 1 A-103 Wireless module and ESS SFP PWB
P/J1349 Figure 1 B-103 ESS SFP PWB and EMMC card
P/J1352 Figure 1 D-103 ESS SFP PWB and UI harness assembly
P/J1363 Figure 1 C-104 ESS SFP PWN and LPH MONO head assembly
P/JT401 Figure 1 A-113 HVPS PWB and bias transfer roll

Figure 1 SPF (1 of 4)

Wiring Data 08/2017

SFP Plug / Jack Location List 7-12 Xerox B600/605/610/615 Printer
 Figure 2 SFP (2 of 4) Figure 3 SFP (3 of 4)

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-13 SFP Plug / Jack Location List
 Optional 550 Feeder Plug Jack Connectors
The P/J Locator diagrams show the location of primary connections within the HCF. Use these
illustrations to locate connections called out in the procedures presented in Sections 2, 4, and
6. Connectors designated “CN” are listed at the end of the P/J connectors.

Harness connections appear in sections System Wiring Diagrams and Table 1.

How to find a P/J location:

1. Locate the P/J connector designator in the first column of Table 1.
2. With this information, refer to the Map column for the figure number.
3. Use the coordinates to find the P/J connector designator’s location on the map.

Figure 4 SFP (4 of 4)

Wiring Data 08/2017

SFP Plug / Jack Location List, Optional 550 Feeder 7-14 Xerox B600/605/610/615 Printer
Optional Feeder list of the P/J Connectors

Table 1 Connectors
P/J Maps Coordinates Description
P/J801 Figure 1 H-106 IOT and optional feeder-2C harness assembly
P/J802 Figure 1 J-112 Optional feeder PWBA and harness assembly OPF 2C
P/J803 Figure 1 F-112 Optional Feeder PWBA and optional feeder harness
assembly
P/J804 Figure 1 E-108 Main motor harness assembly and harness assembly
FDR motor
P/J805 Figure 1 F-111 Optional feeder PWBA and feed harness assembly
P/J806 Figure 1 E-107 Optional feeder feed clutch and feeder harness assembly
P/J807 Figure 1 E-107 Optional feeder no paper sensor and feeder harness
assembly
P/J808 Figure 1 F-112 Optional feeder PWB and turn harness assembly
P/J809 Figure 1 D-106 Optional feeder take away clutch and turn harness
assembly
P/J810 Figure 1 D-106 Optional feeder paper path sensor and turn harness
assembly
P/J811 Figure 1 H-112 Optional feeder PWB and size harness assembly
P/J812 Figure 1 I-107 Optional feeder size switch assembly and size harness
assembly
P/J813 Figure 1 J-112 Optional feeder PWB and LED harness assembly
P/J814 Figure 1 K-106 LED tray assembly and LED harness assembly
P/J815 Figure 1 I-112 Optional feeder PWB and feeder drawer harness assem-
bly
P/J816 Figure 1 H-107 Succeeding optional feeder and feeder drawer harness
assembly

Figure 1 Optional feeder

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-15 Optional 550 Feeder Plug Jack Connectors
Finisher Plug / Jack Connectors
The P/J Locator diagrams show the location of primary connections within the SFP. Use these
illustrations to locate connections called out in the procedures presented in Sections 2, 4, and
6. Connectors designated “CN” are listed at the end of the P/J connectors.

harness connections appear in sections System Wiring Diagrams and Table 1.

How to find a P/J location:

1. Locate the P/J connector designator in the first column of Table 1.
2. With this information, refer to the Map column for the figure number.
3. Use the coordinates to find the P/J connector designator’s location on the map.

Wiring Data 08/2017

Finisher Plug / Jack Connectors 7-16 Xerox B600/605/610/615 Printer
Finisher P/J Connectors Location List Table 1 Connectors
P/J Maps Coordinates Description
Table 1 Connectors
P/J8895 Figure 4 F-154 Connects harness assembly FIN SNR2 and eject home
P/J Maps Coordinates Description SNR
P/J590 Figure 1 I-147 Connects harness assembly AC and LVPS P/J8896 Figure 3 G-152 Connects harness assembly FIN compile sensor and
P/J591 Figure 1 I-153 Connects harness assembly FIN DC and LVPS compile exit sensor
P/J621 Figure 2 A-156 Connects harness ass FIN IF and harness assembly P/J8897 Figure 3 D-157 Connects harness assembly staple unit and stapler
FIN-CF assembly
P/J8860 Figure 1 E-153 Connects harness assembly FIN SNR1and PWB GPF P/J8898 Figure 5 C-152 Connects harness assembly FIN SNR2 and right tam-
A4FIN per home SNR
P/J8861 Figure 1 D-150 Connects harness assembly tamper MOT, clutch and P/J8899 Figure 5 I-153 Connects harness assembly FIN SNR2 and left tamper
PWB GPF A4FIN home SNR
P/J8862 Figure 1 C-150 Connects harness assembly FIN MOT and PWB GPF P/J8900 Figure 4 G-154 Connects harness assembly FIN SNR2 and set clamp
A4FIN home SNR
P/J8863 Figure 1 A-151 Connects harness assembly stapler M and PWB GPF P/J8901 Figure 4 I-152 Connects harness assembly FIN SNR2 and stacker
A4FIN height SNR1
P/J8864 Figure 1 A-151 Connects harness assembly FIN IL and PWB GPF P/J8902 Figure 4 I-154 Connects harness assembly FIN SNR2 and stacker
A4FIN height SNR2
P/J8865 Figure 1 D-153 Connects harness assembly FIN SNR2 and PWB GPF P/J8903 Figure 5 G152 Connects harness assembly tamper MOT, clutch and
A4FIN right tamper MOT
P/J8866 Figure 1 F-153 Connects harness assembly FIN IF and PWB GPF P/J8904 Figure 5 E-153 Connects harness assembly tamper MOT, clutch and
A4FIN left tamper MOT
P/J8867 Figure 1 G-151 Connects harness assembly FIN DC and PWB GPF P/J8906 Figure 2 B-149 Connects harness assembly FIN MOT and eject belt
A4FIN MOT
P/J8868 Figure 1 E-151 Connects harness assembly FIN MOT and PWB GPF P/J8907 Figure 2 C-156 Connects harness assembly FIN MOT and stacker
A4FIN MOT
P/J8869 Figure 1 A-152 Connects solenoid assembly gate and PWB GPF P/J8908 Figure 3 C-157 Connects harness assembly stapler M and stapler
P/J8869 Figure 1 C-156 A4FIN assembly
P/J8872 Figure 1 F-152 Not connected P/J8909 Figure 3 B-153 Connects harness assembly FIN IL and switch safety L
P/J8873 Figure 1 E-152 Not connected P/J8910 Figure 3 D-152 Connects harness assembly FIN TRANS M1 and motor
P/J8874 Figure 1 D-152 Connects harness assembly FIN SNR2 and PWB GPF assembly
A4FIN P/J8912 Figure 4 H-154 Connects harness assembly compile tamper MOT,
clutch and set clump clutch
P/J8875 Figure 1 B-153 Connects harness assembly compile tamper MOT
clutch and PWB GPF A4FIN P/J8913 Figure 3 I-151 Connects harness assembly FIN SNR1 and harness
assembly FIN compile sensor
P/J8876 Figure 1 C-153 Connects harness assembly staple unit and PWB GPF
A4FIN P/J8914 Figure 3 I-150 Connects harness assembly FIN MOT and harness
P/J8877 Figure 1 F-153 Connects harness assembly FIN SNR1 and PWB GPF assembly FIN TRANS M1
A4FIN P/J8935 Figure 3 I-151 Rear Cover Interlock Sensor
P/J8878 Figure 1 B-150 Connects harness assembly FIN MOT and PWB GPF
A4FIN
P/J8891 Figure 2 E-154 Connects harness assembly FIN SNR1 and stacker tray
no-paper and full sensor
P/J8892 Figure 2 C-153 Connects harness assembly FIN SNR1 and sub paddle
home sensor
8893 TBD TBD Connects harness assembly FIN SNR1 and rear cover
interlock sensor

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-17 Finisher Plug / Jack Connectors
Finisher PWB Connector Locations Sensor and Motor locations

Figure 1 Finisher P/J layout diagram Figure 2 Connector locations, sensors and motors (1/4)

Wiring Data 08/2017

Finisher Plug / Jack Connectors 7-18 Xerox B600/605/610/615 Printer
 Figure 3 Connector locations, sensors and motors (2/4) Figure 4 Connector locations, sensors and motors (3/4)

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-19 Finisher Plug / Jack Connectors
 HCF Plug Jack Connectors
The P/J Locator diagrams show the location of primary connections within the HCF. Use these
illustrations to locate connections called out in the procedures presented in Sections 2, 4, and
6. Connectors designated “CN” are listed at the end of the P/J connectors.

Harness connections appear in sections System Wiring Diagrams and Table 1.

How to find a P/J location:

1. Locate the P/J connector designator in the first column of Table 1.
2. With this information, refer to the Map column for the figure number.
3. Use the coordinates to find the P/J connector designator’s location on the map.

Figure 5 Connector locations sensors and motors (4/4)

Wiring Data 08/2017

Finisher Plug / Jack Connectors, HCF Plug Jack Con- 7-20 Xerox B600/605/610/615 Printer
HCF list of the P/J Connectors

Table 1 Connectors
P/J Maps Coordinates Description
P/J802 Figure 1 J-113 Connects PWBA OPF and harness assembly OPF 2C
P/J803 Figure 1 G-113 Connects PWBA OPF and harness assembly FDR motor
P/J804 Figure 1 E-107 Connects Main Motor assembly and harness assembly
FDR motor
P/J805 Figure 1 G-112 Connects PWBA OPF and harness assembly feed
P/J806 Figure 1 E-108 Connects OPT Feed Clutch and harness assembly feed
P/J807 Figure 1 E-107 Connects OPT Feeder No Paper Sensor and harness
assembly Feed
P/J808 Figure 1 G-113 Connects PWBA OPF and harness assembly turn
P/J809 Figure 1 E-108 Connects OPT Takeaway Clutch and harness assembly
Turn
P/J810 Figure 1 D-106 Connects OPT Paper Path Sensor and harness assembly
Turn
P/J811 Figure 1 I-113 Connects PWBA OPF and harness assembly T-Open/Lift
Motor
P/J812 Figure 1 C-109 Connects Tray Open Sensor and harness assembly T-
Open/Lift Motor
P/J813 Figure 1 J-112 Connects PWBA OPF and harness assembly OPF LED
P/J814 Figure 1 I-107 Connects Tray LED assembly and harness assembly OPF
LED
P/J815 Figure 1 G-106 Connects PWBA assembly OPF 550 and harness assem-
bly FDR Drawer 2
P/J818 Figure 1 H-112 Connects harness assembly OPF2-C and harness
assembly FDR Drawer 2
P/J820 Figure 1 H-114 Connects PWBA OPF and harness assembly lift motor I/L
P/J821 Figure 1 C-108 Connects harness assembly T-Open/Lift motor and main
motor assembly P1
P/J822 Figure 1 H-113 Connects PWBA OPF and harness assembly lift up sen-
sor
P/J823 Figure 1 F-107 Connects harness assembly lift up sensor and lift up sen-
sor
P/J824 Figure 1 J-113 Connects PWBA OPF and rear cover interlock switch

HCF Connector locations

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-21 HCF Plug Jack Connectors
 Figure 1 HCF P/J locations

Wiring Data 08/2017

HCF Plug Jack Connectors 7-22 Xerox B600/605/610/615 Printer
Mailbox Plug Jack Connectors
The P/J Locator diagrams show the location of primary connections within the SFP. Use these
illustrations to locate connections called out in the procedures presented in Sections 2, 4, and
6. Connectors designated “CN” are listed at the end of the P/J connectors.

Harness connections appear in sections System Wiring Diagrams and Table 1.

How to find a P/J location:

1. Locate the P/J connector designator in the first column of Table 1.
2. With this information, refer to the Map column for the figure number.
3. Use the coordinates to find the P/J connector designator’s location on the map.

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-23 Mailbox Plug Jack Connectors
Mailbox list of the P/J Connectors Table 1 Connectors
P/J Maps Coordinates Description
Table 1 Connectors
P/J8942 Figure 2 C-154 Connects harness assembly TRANS S and bin-4 gate
P/J Maps Coordinates Description solenoid
P/J590 Figure 1 I-147 Connects harness assembly MBX AC and LVPS P/J8943 Figure 3 J-155 Connects harness assembly vertical LED and harness
P/J591 Figure 1 I-153 Connects harness assembly MBX DC and LVPS assembly vertical sensor
P/J621 Figure 2 A-156 Connects harness ass MBX IF and harness assembly
finisher-CF
P/J8865 Figure 1 E-147 Connects harness assembly MBX sensor and PWB
GPF A4MBX
P/J8866 Figure 1 B-147 Connects harness assembly MBX IF and PWB GPF
A4MBX
P/J8867 Figure 1 C-149 Connects harness assembly MBX DC and PWB GPF
A4MBX
P/J8868 Figure 1 A-151 Connects harness assembly MBX TRANS M and GPF
A4MBX
P/J8869 Figure 1 A-151 Connects harness assembly TRANS S and PWB GPF
A4MBX
P/J8870 Figure 1 A-148 Connects harness assembly vertical sensor and PWB
GPF A4MBX
P/J8871 Figure 1 F-147 Connects harness assembly TRANS S and PWB GPF
A4MBX
P/J8872 Figure 1 B-148 No connections
P/J8873 Figure 1 C-148 No connections
P/J8931 Figure 2 G-150 Connects harness assembly MBX sensor and bin-1 full
paper sensor
P/J8932 Figure 2 F-152 Connects harness assembly MBX sensor and bin-2 full
paper sensor
P/J8933 Figure 2 E-152 Connects harness assembly MBX sensor and bin-3 full
paper sensor
P/J8934 Figure 2 D-152 Connects harness assembly MBX sensor and bin-4 full
paper sensor
P/J8935 Figure 3 B-153 Connects harness assembly MBX sensor and rear
cover interlock sensor
P/J8936 Figure 3 C-151 Connects harness assembly vertical sensor and PWB
vertical sensor rev
P/J8937 Figure 3 F-156 Connects harness assembly vertical LED and PWB
vertical sensor LED
P/J8938 Figure 3 B-150 Connects harness assembly MBX TRANS M and
motor assembly
P/J8939 Figure 3 E-154 Connects harness assembly TRANS S and solenoid
assembly gate
P/J8940 Figure 2 C-153 Connects harness assembly TRANS S and bin-2 gate
solenoid
P/J8941 Figure 2 C-153 Connects harness assembly TRANS S and bin-3 gate
solenoid

Wiring Data 08/2017

Mailbox Plug Jack Connectors 7-24 Xerox B600/605/610/615 Printer
Mailbox locations

Figure 2 Connector locations (1/2)

Figure 1 IOT P/J layout diagram

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-25 Mailbox Plug Jack Connectors
 Figure 3 Connector locations (2/2)

Wiring Data 08/2017

Mailbox Plug Jack Connectors 7-26 Xerox B600/605/610/615 Printer
System Wiring Diagram Symbols IOT System Wiring Diagrams
Table 1 shows the symbols used in the system wiring diagrams. Refer to Table 1 for a list of the diagrams for the major printer systems and the connection
details shown in each diagram.
Table 1 Wiring Diagram Symbols
Table 1 System wiring diagrams

Represents the parts. Figure System and Connections

PL X.Y.Z implies the item “Z” of plate (PL) “X.Y” in Parts List. Figure 1 MCU Control
Figure 2 Power Supply
Figure 3 Optional Feeder
Figure 4 ESS Control
Figure 5 Accessories

Figure 1 Represents the

parts
Represents functional parts attached with functional parts
name.

Figure 2 Represents func-

tional parts
Represents the control and its outline in the PWB.

Figure 3 Represents the

control
Indicates a Safety Interlock Switch.

Figure 4 Safety Interlock

Switch
Indicates a frame ground.

Figure 5 frame ground

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-27
 Figure 1 MCU control system wiring diagram Figure 2 Power supplies system wiring diagram 2

Wiring Data 08/2017

7-28 Xerox B600/605/610/615 Printer
 Figure 3 Optional feeder system wiring diagram

Figure 4 ESS Control system wiring diagram

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-29
 Finisher System Wiring Diagram
Figure 1 shows the symbols used in the system wiring diagrams.

Figure 1 Wiring Diagram Symbols

Figure 5 Accessories

Wiring Data 08/2017

Finisher System Wiring Diagram 7-30 Xerox B600/605/610/615 Printer
 Figure 2 System diagram

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-31 Finisher System Wiring Diagram
HCF System Wiring Diagram
Figure 1 shows the symbols used in the system wiring diagrams.

Figure 1 Wiring Diagram Symbols

Figure 2 HCF system diagram

Wiring Data 08/2017

HCF System Wiring Diagram 7-32 Xerox B600/605/610/615 Printer
Mailbox System Wiring Diagram
Figure 1 shows the symbols used in the system wiring diagrams.

Figure 1 Wiring Diagram Symbols

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-33 Mailbox System Wiring Diagram
 Figure 2 System diagram

Wiring Data 08/2017

Mailbox System Wiring Diagram 7-34 Xerox B600/605/610/615 Printer
Interconnection Wiring Diagram Symbols
Figure 1 shows the symbols used in the wiring diagrams for the printer subsystems.

Figure 1 Subsystem Wiring Diagram Symbols

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-35
IOT Interconnections Diagrams
This section shows the connection diagrams for the printer subsystems including the 550
option feeder tray.

Refer to Table 1 for a list of the connection diagrams for the printer subsystems and the con-
nection details shown in each diagram.

Table 1 Subsystem connection Diagrams and Connection Details

Printer Subsystem Diagram
Power connection diagram Figure 1
Drive connection diagram Figure 2
Bypass tray (MSI) connection diagram Figure 3
Paper transfer connection diagram Figure 4
HVPS connection diagram Figure 5
Xerographic connection diagram Figure 6
Fuser connection diagram Figure 7
Developer connection diagram Figure 8
Exit connection diagram Figure 9
Optional 550 feeder connection diagram Figure 10
Controller connection diagram (MFP) Figure 11
Controller connection diagram (SFP) Figure 12
Scanner connection diagram Figure 13
Finisher mailbox connection diagram Figure 14

Wiring Data 08/2017

IOT Interconnections Diagrams 7-36 Xerox B600/605/610/615 Printer
Power connection diagram Figure 1 Power connection diagram

LVPS over current protection circuit

Each output (+24VDC, +5VDC) of LVPS stops all outputs if it is shorted to ground or between
ground.

LVPS overvoltage protection circuit

• Each output (+24VDC, +5VDC) of LVPS stops all outputs if there is overvoltage.
• The operating voltage of the overvoltage protection of each output is as following:
– +24VDC: 27 VDC~36 VDC
– +5VDC: 7 VDC
Drive connection diagram

Figure 2 Drive connection diagram

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-37 IOT Interconnections Diagrams
Bypass Tray (MSI) connection diagram Paper Transfer connection diagram

Figure 3 Bypass Tray (MSI) connection diagram Figure 4 Paper Transfer connection diagram

HVPS connection diagram

Wiring Data 08/2017

IOT Interconnections Diagrams 7-38 Xerox B600/605/610/615 Printer
 Xerographic connection diagram

Figure 5 HVPS connection diagram

Figure 6 Xerographic connection diagram

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-39 IOT Interconnections Diagrams
Controller connection diagram Developer connection diagram

Figure 8 Developer connection diagram

Figure 7 Controller connection diagram

Wiring Data 08/2017

IOT Interconnections Diagrams 7-40 Xerox B600/605/610/615 Printer
Exit connection diagram 550 Option Feeder connection diagram

Figure 9 Exit connection diagram

Figure 10 Optional 550 feeder connection diagram

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-41 IOT Interconnections Diagrams
Controller connection diagram (MFP and SFP)

Figure 12 Controller connection diagram (SFP)

Figure 11 Controller connection diagram (MFP)

Wiring Data 08/2017

IOT Interconnections Diagrams 7-42 Xerox B600/605/610/615 Printer
Scanner connection diagram Finisher and Mailbox connection diagram

Figure 14 Finisher and mailbox connection diagram

Figure 13 Scanner connection diagram

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-43 IOT Interconnections Diagrams
Finisher Interconnection Diagrams
Symbol Legend
Figure 1 describes symbols used on the electrical Diagram.

Figure 1 Electrical Symbols

Wiring Data 08/2017

Finisher Interconnection Diagrams 7-44 Xerox B600/605/610/615 Printer
Finisher Configuration of the Interconnections Diagrams Finisher Power
Refer to Figure 1 for a list of the connection diagrams for the finisher subsystems and the con-
nection details shown in each diagram.

Table 1 Subsystem connection Diagrams

Finisher Subsystem Diagram
Power connection diagram Figure 2
Stapler connection diagram Figure 3
Paper Transport connection diagram Figure 4
Tamper connection diagram Figure 5
Ejector/stacker connection diagram Figure 6

Figure 2 Power connection diagram

LVPS over current protection circuit

Each output (+24VDC, +5VDC) of LVPS stops all outputs if it is shorted to ground or between
ground.

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-45 Finisher Interconnection Diagrams
LVPS overvoltage protection circuit Finisher Paper Transport

Each output (+24VDC, +5VDC) of LVPS stops all outputs if there is an overvoltage.

The operating voltage of the overvoltage protection of each output is as follows:

• 24VDC: 27VDC~36VDC
• 5VDC: 7VDC
Finisher Stapler

Figure 4 Paper Transport connection diagram

Figure 3 Stapler connection diagram

Wiring Data 08/2017

Finisher Interconnection Diagrams 7-46 Xerox B600/605/610/615 Printer
Finisher Tamper Finisher Ejector/Stacker

Figure 5 Tamper connection diagram

Figure 6 Ejector/stacker connection diagram

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-47 Finisher Interconnection Diagrams
HCF Interconnection Diagrams
Symbol Legend
Figure 1 describes symbols used on the diagrams.

Figure 1 Electrical Symbols

Wiring Data 08/2017

HCF Interconnection Diagrams 7-48 Xerox B600/605/610/615 Printer
HCF Interconnection Diagrams Sections
Refer to Figure 1 for a list of the connection diagrams for the HCF subsystems and the connec-
tion details shown in each diagram.

Table 1 Subsystem connection Diagrams

HCF Subsystem Diagram
Paper transport connection diagram Figure 2
Signal and switches connection diagram Figure 3

Figure 2 Paper transport connection diagram

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-49 HCF Interconnection Diagrams
 Mailbox Interconnection Diagrams
Symbol Legend
Figure 1 describes symbols used on the electrical Diagrams.

Figure 3 Signal and switches connection diagram

Wiring Data 08/2017

HCF Interconnection Diagrams, Mailbox Interconnec- 7-50 Xerox B600/605/610/615 Printer
 Figure 1 Electrical Symbols

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-51 Mailbox Interconnection Diagrams
Mailbox Configuration of the Interconnections Wiring Diagrams
Refer to Figure 1 for a list of the connection diagrams for the mailbox subsystems and the con-
nection details shown in each diagram.

Table 1 Subsystem connection Diagrams

Mailbox Subsystem Diagram
Power connection diagram Figure 2
Paper transport connection diagram Figure 3

Figure 2 Power connection diagram

Figure 3 Paper transport connection diagram

Wiring Data 08/2017

Mailbox Interconnection Diagrams 7-52 Xerox B600/605/610/615 Printer
IOT harness Routing
The following illustrations show factory harness routing paths through the IOT chassis. Refer to
Table 1for a list of available routing diagrams.

Table 1 IOT Chassis harness Routing Diagrams

Diagram Description
Figure 1 Inlet, I/L rear MV, I/L side MV, 24V MCU MV, LV MCU MV
Figure 2 LED, sub fan-MV
Figure 3 Main motor-MV, Motor power-MV
Figure 4 MSI-MV (Bypass tray), MSI no paper sensor, OPF-MV, size switch
Figure 5 Registration/Duplex Clutch, Feed Clutch, Registration-MV, Registra-
tion Sensor, no paper sensor.
Figure 6 BTR, MCU HVPS-MV
Figure 7 CRUM-MV, xerographic CRUM-MV
Figure 8 Take away clutch, Humidity-MV
Figure 9 Fusing AC, Fusing DC-MV
Figure 10 Dispenser, Environmental-MV, CRUM-MV
Figure 11 Finisher-MV, finisher MCU-MV, developer-MV, full stack-MV
Figure 12 UI, FFC MCU ESS, fax, ICCR USB, front USB, ESS power-MV,
DADF/IIT, FCC LPH (MFP std)
Figure 13 Speaker assembly A4 fax, Main Speaker (MFP std)
Figure 14 UI, FFC MCU ESS, fax, ICCR USB, front USB, ESS power-MV,
DADF/IIT, FCC LPH (MFP-tall)
Figure 15 Speaker assembly A4 fax, Main Speaker (MFP tall)
Figure 16 UI, FFC MCU ESS, front USB, ESS Power-MV, FFC LPH (SFP)
Figure 17 Main speaker (SFP)

Figure 1 Inlet, I/L rear MV, I/L side MV, 24V MCU MV, LV MCU MV

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-53
 Figure 3 Motor power-MV, Main motor

Figure 2 LED, sub fan_MV

Wiring Data 08/2017

7-54 Xerox B600/605/610/615 Printer
 Figure 4 MSI-MV (Bypass tray), MSI no paper sensor, OPF-MV, size switch

Figure 5 Registration/Duplex Clutch, Feed Clutch, Registration-MV, Registration Sensor,

no paper sensor.

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-55
 Figure 6 BTR, MCU HVPS-MV Figure 7 CRUM-MV, xerographic CRUM-MV

Wiring Data 08/2017

7-56 Xerox B600/605/610/615 Printer
 Figure 9 Fusing AC, Fusing DC-MV

Figure 8 Take away clutch, Humidity-MV

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-57
 Figure 10 Dispenser, Environmental-MV, CRUM-MV Figure 11 Finisher-MV, finisher MCU-MV, developer-MV, full stack-MV

Wiring Data 08/2017

7-58 Xerox B600/605/610/615 Printer
 Figure 13 Speaker assembly A4 fax, Main Speaker (MFP std)

Figure 12 UI, FFC MCU ESS, fax, ICCR USB, front USB, ESS power-MV, DADF/IIT, FCC
LPH (MFP std)

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-59
 Figure 14 UI, FFC MCU ESS, fax, ICCR USB, front USB, ESS power-MV, DADF/IIT, FCC Figure 15 Speaker assembly A4 fax, Main Speaker (MFP tall)
LPH (MFP-tall)

Wiring Data 08/2017

7-60 Xerox B600/605/610/615 Printer
 Figure 17 Main speaker (SFP)

Figure 16 UI, FFC MCU ESS, front USB, ESS Power-MV, FFC LPH (SFP)

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-61
Finisher harness Routing
The following illustrations show factory harness routing paths through the finisher chassis.
Refer to Table 1for a list of available routing diagrams.

Table 1 Finisher Chassis Routing harness Diagrams

Diagrams Description
Figure 1 Finisher motor, compile sensor, sensor 1
Figure 2 Finisher I/L and stapler
Figure 3 Finisher tamper motor
Figure 4 Finisher AC and DC

Figure 1 Finisher motor, compile sensor, sensor 1

Wiring Data 08/2017

7-62 Xerox B600/605/610/615 Printer
 Figure 2 Finisher I/L and stapler

Figure 3 Finisher tamper motor

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-63
 HCF harness Routing
The following illustrations show factory harness routing paths through the HFC chassis. Refer
to Table 1for a list of available routing diagrams.

Table 1 HFC Chassis Routing harness Diagrams

Diagrams Description
Figure 1 T-open, lift motor, rear interlock switch, FDR motor, OPF2-C
Figure 2 Feed, lift motor I/L, lift up sensor
Figure 3 Turn
Figure 4 OPF LED

Figure 4 Finisher AC and DC

Figure 1 T-open, lift motor, rear interlock switch, FDR motor, OPF2-C

Wiring Data 08/2017

HCF harness Routing 7-64 Xerox B600/605/610/615 Printer
 Figure 2 Feed, lift motor I/L, lift up sensor Figure 3 harness for turn

Figure 4 harness for OPF LED

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-65 HCF harness Routing
Mailbox harness Routing
The following illustrations show factory harness routing paths through the mailbox chassis.
Refer to Table 1 for a list of available routing diagrams.

Table 1 Mailbox Chassis Routing harness Diagrams

Diagrams Description
Figure 1 MBX sensor/harness assembly MBX trans M
Figure 2 Vertical sensor and LED
Figure 3 Trans S
Figure 4 MBX IF/ harness assembly MBX AC and DC

Figure 2 Vertical sensor and LED

Figure 1 MBX sensor/harness assembly MBX trans M

Wiring Data 08/2017

Mailbox harness Routing 7-66 Xerox B600/605/610/615 Printer
 Figure 3 Trans S

Figure 4 MBX IF/ harness assembly MBX AC and DC

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-67 Mailbox harness Routing
Wiring Data 08/2017
Mailbox harness Routing 7-68 Xerox B600/605/610/615 Printer
Block Schematic Diagrams Table 1 MFP Chassis harness Routing Diagrams
The following illustrations show factory harness routing paths through the MFP chassis. Refer Diagram Description
to Table 1 for a list of available routing diagrams. Figure 36 OPF PWB, HVF feed clutch
Figure 37 OPF PWB, HCF take away clutch
Table 1 MFP Chassis harness Routing Diagrams
Figure 38 OPF PWB, HCF feed motor
Diagram Description Figure 39 OPF PWB, lift up sensor
Figure 1 MCU, LVPS, fan Figure 40 OPF PWB, lift motor
Figure 2 MCU, OP-FDA 550, OP-FDR-MCU Figure 41 OPF PWB, HCF no paper sensor
Figure 3 CTD sensor assembly Figure 42 PH motor, MCU, LVPS
Figure 4 Motor, MCU. LVPS Figure 43 Developer motor (Y/M/C)
Figure 5 Fusing, MCU, LVPS Figure 44 MCU, full stuck sensor
Figure 6 ESS, MCU Figure 45 MCU, Size switch assembly (tray 1)
Figure 7 REGI, NPP, tray1 MCU Figure 46 OPF 550 PWB, OPF 550 size switch assembly
Figure 8 MSI no paper sensor, MCU Figure 47 OPF PWB, tray open sensor
Figure 9 Rear fan, MCU, LVPS Figure 48 MCU, MSI no paper sensor
Figure 10 Sub fan, MCU, LVPS
Figure 11 IOT, MCU, HCF, OPF PWB
Figure 12 Optional feeder 550, upper OPF 550, upper HCF,
OPF PWB
Figure 13 MCU, toner cover sensor
Figure 14 DEVE solenoid, MCU
Figure 15 MCU, HVPS
Figure 16 Exit sensor, MCU
Figure 17 TA CLT, MSI SOL, MCU
Figure 18 Feed clutch, REGI clutch, MCU
Figure 19 REGI Clutch, MCU
Figure 20 Exit clutch, REGI clutch
Figure 21 I/L side, MCU, LVPS
Figure 22 I/L rear, MCU, LVPS
Figure 23 Switching CLT(K CLT), switching SNR(K SNR),
MCU
Figure 24 550 OPF PWB, OPT path PPR SNR
Figure 25 550 OPF PWB, optional feed clutch
Figure 26 550 OPF PWB, OPT take away clutch
Figure 27 550 OPF PWB, OPF forward motor
Figure 28 MCU, inverter clutch
Figure 29 MCU, K module sensor
Figure 30 MCU, switching clutch assembly
Figure 31 OPF 550 PWB, OPF feeder no paper sensor
Figure 32 Sub motor, MCU, LVPS
Figure 33 MCU, envelope mode sensor
Figure 34 MCU, fusing envelope motor
Figure 35 OPF PWB, HCF paper path sensor
Figure 1 MCU, LVPS, fan

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-69
 Figure 2 MCU, OP-FDR 550 Figure 3 R-RAD sensor

Wiring Data 08/2017

7-70 Xerox B600/605/610/615 Printer
 Figure 4 Main motor Figure 5 Fusing

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-71
 Figure 6 ESS Figure 7 REGI

Wiring Data 08/2017

7-72 Xerox B600/605/610/615 Printer
 Figure 8 MSI no paper sensor Figure 9 Supply Rear fan

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-73
 Figure 10 Sub fan Figure 11 IOT and HCF

Wiring Data 08/2017

7-74 Xerox B600/605/610/615 Printer
 Figure 12 Optional feeder Figure 13 Toner cover sensor

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-75
 Figure 14 Solenoid drive Figure 15 MCU and HVPS

Wiring Data 08/2017

7-76 Xerox B600/605/610/615 Printer
 Figure 16 Exit sensor Figure 17 TCLT and MSI solenoid

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-77
 Figure 18 Feed and REGI clutch Figure 19 REGI clutch

Wiring Data 08/2017

7-78 Xerox B600/605/610/615 Printer
 Figure 20 Exit clutch, REGI clutch Figure 21 I/L side, MCU, LVPS

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-79
 Figure 22 I/L rear, MCU, LVPS Figure 23 Switching CLT(K CLT), switching SNR(KSNR), MCU

Wiring Data 08/2017

7-80 Xerox B600/605/610/615 Printer
 Figure 26 550 OPF PWB, OPF take away clutch
Figure 24 550 OPF PWB, OPT paper path SNR

Figure 25 550 OPF PWB, optional feed clutch

Figure 27 550 OPF PWB, OPF forward motor

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-81
 Figure 28 MCU, inverter clutch Figure 30 MCU, switching clutch assembly

Figure 29 MCU, K module sensor Figure 31 OPF 550 PWB, OPF feeder no paper sensor

Wiring Data 08/2017

7-82 Xerox B600/605/610/615 Printer
 Figure 33 MCU, envelope mode sensor

Figure 32 Sub motor, MCU, LVPS

Figure 34 MCU, fusing envelope motor

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-83
 Figure 35 OPF PWB, HCF paper path sensor

Figure 37 OPF PWB, HCF take away clutch

Figure 36 OPF PWB, HVF feed clutch

Figure 38 OPF PWB, HCF feed motor

Wiring Data 08/2017

7-84 Xerox B600/605/610/615 Printer
 Figure 39 OPF PWB, lift up sensor Figure 41 OPF PWB, HCF no paper sensor

Figure 40 OPF PWB, lift motor

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-85
 Figure 42 PH motor, MCU, LVPS Figure 43 Developer motor (Y/M/C)

Wiring Data 08/2017

7-86 Xerox B600/605/610/615 Printer
 Figure 46 OPF 550 PWB, OPF 550 size switch assembly

Figure 44 MCU, full stuck sensor

Figure 47 OPF PWB, tray open sensor

Figure 45 MCU, size switch assembly (tray 1)

08/2017 Wiring Data

Xerox B600/605/610/615 Printer 7-87
 Figure 48 MCU, MSI no paper sensor

Wiring Data 08/2017

7-88 Xerox B600/605/610/615 Printer
 8 Principles of Operation
VersaLink Product Overview ........................................................................................... 8-3
Printing Process .............................................................................................................. 8-9
Scanning Process ........................................................................................................... 8-14
Paper Path ...................................................................................................................... 8-15
Major Components’ Functions ........................................................................................ 8-20
Control............................................................................................................................. 8-33
Data Flow ........................................................................................................................ 8-35
Control............................................................................................................................. 8-36
Drive Transmission Route............................................................................................... 8-38
Options for VersaLink® B600/610 and B605/615 ........................................................... 8-41

Revised BUS Update: 9 July 2018 08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-1
8 Principles of Operation 08/2017 Revised BUS Update: 9 July 2018
8-2 Xerox® VersaLink® B600 Family MFP
VersaLink Product Overview Table 1 Front and right side parts identification
The VersaLink® B600 and B610 are mono LED printers. The output tray holds 250 80 gsm (20 5. Power/Wake button
lb.) sheets. VersaLink® B600 and B610 options add media capacity and wireless connectivity.
A configuration with one additional 550-Sheet feeder is supported. VersaLink® B600 and B610 rear and left side Views
Figure 2 VersaLink® B600 and B610 rear and left side views shows the printer’s rear and
The VersaLink B605, B615 and B615_Tall versions have a LED print engine with a duplex left side views with parts identified in Table 2 rear and left side parts identification.
automatic document feeder (DADF). The output tray holds 250, 80gsm (20lb.) sheets. Options
include up to 4 additional feeders, fax capability, and a high capacity feeder, finisher and/or
mailbox. Refer to Sec 6, GP 7 for details.

The following pages detail principles of operation and major component functions:

• Parts of the VersaLink B600 and B610 SFP

• Parts of the VersaLink B605/B615 and B615_Tall Version MFP
Parts of the VersaLink B600 and B610 SFP
VersaLink® B600 and B610 front and right side views
Figure 1 VersaLink® B600 and B610 front and right side views shows the printer’s front and
right side views with parts identified in Table 1.

Figure 2 VersaLink® B600 and B610 SFP rear and left side views

Table 2 Rear and left side parts identification

1. Transfer roller 6. USB port type A
2. Fuser 7. USB Port type A
3. Rear door 8. Ethernet connection
4. Wireless network adapter port cover 9. FDI port
5. Left side cover, (access to optional 10. Power connector
productivity kit)

Figure 1 VersaLink® B600 and B610 SFP front and right side views

Table 1 Front and right side parts identification

1. Tray 2, Optional 550-sheet feeder 5. Power/Wake Button
2. Tray 1 6. Control Panel
3. Bypass tray 7. Output Tray Extension
4. Front door

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-3
VersaLink® B600 and B610 Internal Parts Parts of the VersaLink B605/B615 and B615_Tall Version MFP
Figure 3 VersaLink® B600 and B610 internal parts shows the printer’s front and right side VersaLink® B605/B615 front and right-side Views
view with internal parts. Figure 4 shows the VersaLink® B605 and B615 front and right side view with parts identified in
Table 3.

Figure 4 VersaLink® B605 and B615 MFP front and right side view

Table 3 Front and right side parts identification

1. Tray 2, Optional 550-sheet feeder 6. Power/wake button
2. Tray 1 7. Touch screen
3. Bypass tray 8. Duplex automatic document feed
4. Front door 9. Output tray
Figure 3 VersaLink® B600 and B610 internal parts
5. USB memory port 10. Output tray extension

8 Principles of Operation 08/2017

8-4 Xerox® VersaLink® B600 Family MFP
VersaLink® B605 and B615 rear and left side Views Figure 6 shows the printer’s front and right side view with internal parts.
Figure 5 VersaLink® B605 and B615 rear and left side views shows the printer’s rear and
left side views with parts identified in Table 4 rear and left side parts identification.

Figure 5 VersaLink® B605 and B615 MFP rear and left side view

Table 4 Rear and left side parts Identification

1. Transfer roller 7. USB port, type A
2. Fuser 8. USB port, type B
3. Rear door 9. Ethernet connection
Figure 6 VersaLink® B605/B615 version internal parts
4. Wireless network adapter port cover 10. FDI port
5. Phone connector 11. Left-side panel (access to optional Pro-
ductivity Kit)
6. FAX line connector 12. Power connector

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-5
VersaLink® B615_Tall Version Internal Parts
Figure 7 shows the printer’s front and right side view with internal parts.

Figure 7 VersaLink® B615_Tall version internal parts

8 Principles of Operation 08/2017

8-6 Xerox® VersaLink® B600 Family MFP
Control Panel Layout Control Panel Layout
The VersaLink® B605/B615 and B615_Tall Version Control panel shown in Figure 8, consists The VersaLink® B600 and B610 control panel shown in Figure 9, consists of a touch screen, a
of a touchscreen, a keypad, and several buttons. These buttons are used to navigate the menu keypad, and several buttons. These buttons are used to navigate the menu system, perform
system, perform functions, and select operational modes. Table 5 lists the function of each con- functions, and select operational modes. Table 6 lists the function of each control.
trol.

Figure 9 VersaLink® B600 and B610 control panel

Figure 8 VersaLink® B605/B615 and B615_Tall version control panel
Table 6 Control panel parts identification
Table 5 Control panel parts identification 1. NFC area 4. Home button
1. Touch screen display 4. Home button 2. Touch Screen display 5. Power/Wake
2. Administrator logon 5. NFC area 3. Administrator login 6. Status LED
3. Power/Wake 6. Status LED

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-7
Configurations MFP Functional Configuration
The configurations for this printer are described in this section. The functional configuration for this printer is shown in Figure 11.

Basic Configuration
The printer has the basic configurations depending on the destination. See Figure 10.
• Print engine main unit (MSI and 250 feeder unit as the standard paper feeding)
• Consumables (CRU)

Figure 11 MFP functional configuration

Figure 10 Basic configuration

8 Principles of Operation 08/2017

8-8 Xerox® VersaLink® B600 Family MFP
SFP Functional Configuration Printing Process
The functional configuration for the SFP printer is shown in Figure 12. This section describes the operational characteristics of the VersaLink® B600/505 and B610/
605. It provides detailed descriptions of the media path, xerographics, and major assemblies
for each model.

Summary of Printing Process

This device is an LED-based black and white xerographic printer. The image of the original
document is created with toner on the drum surface and then transferred onto the paper. As the
paper is fed by the feeding mechanism through the steps listed below, the toner image is trans-
ferred from the drum surface onto the paper then fused to form the completed print.

The printer’s printing process comprises the following basic steps:

1. Charging: The drum surface is electrically charged.

2. Exposure: The image is formed on the drum surface by the light from the LED (Light-Emit-
ting Diodes).
3. Development: The image is developed with toner.
4. Transfer: The toner image on the drum surface is transferred onto the paper.
5. Neutralization: Electric charge of the paper is eliminated.
6. Cleaning: Excess toner on the drum, BCR and BTR is removed and transported to the
waste toner collection area.
7. Fusing: The toner is fixed to the print medium by heat and pressure.

Figure 12 SFP functional configuration

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-9 Printing Process
Figure 1 shows the printing process flow. Figure 2 shows the printing process functions outline.

Figure 1 Printing process flow

Figure 2 Printing process functions

8 Principles of Operation 08/2017

Printing Process 8-10 Xerox® VersaLink® B600 Family MFP
Charging
In the charging process, the surface of the drum rotating at a constant speed is uniformly
charged with negative polarity by the discharge from the Bias Charge Roll (BCR).

• Bias Charge Roll (BCR)

The BCR is kept in contact with the drum and rotates following the rotations of the drum.
The BCR is a conductive roll that uniformly and negatively charges the drum surface with
the negative voltage applied by the HVPS.
• Drum
The drum surface is uniformly and negatively charged with DC bias voltage.
The drum surface consists of a photoreceptor (which is an insulator in the dark and a con-
ductor in the light) backed with a conductor.
• Cleaning roll
The cleaning roll physically contacts the BCR to remove the toner from it.
Exposure
The Exposure process forms an invisible electrostatic latent image on the negatively charged
drum surface by illuminating it with the Light Emitting Diodes (LEDs).

This device uses the LED Print Head (LPH) for the exposure process. The LPH consists of
numerous illuminating points that are lined in the main scanning direction. The LPH of this
device consists of 21 newly developed Self-Scanning* Light Emitting Diodes (SLEDs). With
506 illuminating points per SLED, the total number of illuminating points on 21 SLEDs amounts
to 10626, achieving a high resolution of 1200 dpi in the main scanning direction. Utilizing the
switching characteristics of the PNPN thyristor, makes the PN junction work as a light emitting
diode to provide the scanning function.

The LEDs emit lights according to the printing data (image data) output from the printer control-
ler, and the lights pass through the lenses to be converged onto the drum surface. The LED
illuminates the points on the drum surface corresponding to the pixels (micro points composing
characters or pictures) of the printing data. When the LED illuminates the drum surface, the
illuminated area becomes conductive. This allows the negative charge on the drum surface to
flow to the positive side and cancel the positive charge, lowering the potential on the drum sur-
face. This low-potential area becomes the electrostatic latent image.

Development Figure 3 Toner dispensing during development

The development process makes a visible image appear on the drum surface by electrically
attracting toner particles to the electrostatic latent image.

Toner Dispensing Figure 3

The toner supplied from the toner cartridge is fed into the drum cartridge by the toner dispens-
ing auger in the drum cartridge and the paddle in the toner cartridge driven by the motor
assembly disp/env.

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-11 Printing Process
Development
In the developer section, the incoming toner is mixed with the existing developer (toner/carrier
mixture) by the admix auger and the supply auger, and then supplied to the magnet roll located
near the drum surface as shown in Figure 4. The toner and carrier are charged by friction due
to agitation (toner in negative, carrier in positive), and they attract each other electrically. The
carrier, due to its magnetic properties, is attracted to the magnet roll, and then uniformly lev-
eled by the trimmer rod.

The magnet roll is covered by a thin semi-conductive sleeve all over the surface. The DB
(Developing Bias) voltage is supplied to this semiconductor sleeve from the High Voltage
Power Supply (HVPS). The DB voltage is negative DC voltage combined with AC voltage. The
DC voltage keeps the magnet roll at a constant negative voltage against the photoreceptor
layer of the drum. Therefore, at the area where the negative electric charge on the drum sur-
face does not decrease, the potential is lower than that of the magnet roll, while the potential is
higher than that of the magnet roll at the area where the negative charge on the drum surface
decreases. The AC voltage shakes the developer on the surface of the magnet roll so that the
toner easily flies to the drum. Thus, only the portions of the drum surface where the negative
charge has decreased below that of the magnet roll (electrostatic latent image) attract the toner
to form an image on the drum. Once the toner is deposited on the drum, the potential and the
toner-attracting force of the corresponding portion decreases because the increase of negative
charge lowers the potential at that portion.

Figure 4 Development process

8 Principles of Operation 08/2017

Printing Process 8-12 Xerox® VersaLink® B600 Family MFP
Transfer
In the transfer process, the toner image formed on the drum surface is transferred onto the
paper via the bias transfer roller (BTR).

The BTR is a conductive roll, in contact with the drum and supplied with high voltage form the
High Voltage Power Supply (HVPS). When the paper moves from the BTR to the drum, the
BTR applies a positive charge to the paper. The toner image on the drum is transferred from
the drum to the paper. This attraction occurs due to the negative charge induced in the conduc-
tive layer of the drum being attracted to the positive charge on the back side of the paper.

Neutralization
In the neutralization process, the charge on the paper is neutralized or eliminated by the elimi-
nator. The charge is neutralized (removed) to prevent the toner on the paper from spreading
over the surrounding metal surfaces. The eliminator is a metal sheet that is held at the ground
potential. It neutralizes the positive charge applied in the transfer process by applying a nega-
tive charge to the back side of the paper.

Cleaning (Drum)
In the cleaning process, excess toner and charge is removed from the drum, BCR and BTR
surfaces to eliminate the charge on the drum surface.

Drum Cleaning
The excess toner that was not transferred to the drum in the transfer process remains on the
drum surface. To prevent the excess toner from causing problems in the subsequent pro-
cesses, the toner is scraped off by the drum cleaning blade in contact with the drum surface,
then collected into the waste cartridge.

BCR Cleaning
The cleaning roll made of a spongy material contacts the BCR (bias charge roll) surface,
Figure 5 Waste toner collection
scrapes off the remaining toner, then transports it to the waste toner collection area.

BTR Cleaning
The excess toner deposited on the BTR in the transfer process contaminates the backside of
the subsequent sheets. To prevent this the HVPS sends negative high voltage to the BTR to
reverse-transfer the toner from the BTR to the drum. The cleaning blade, in contact with the
drum, scrapes off the reverse-transferred toner from the drum and transports it to the waste
toner collection area.

Fusing
In the fusing process, toner is fixed onto the print medium by heat and pressure. The toner par-
ticles are melted by the heat roll heated by the heater lamp, and fused onto the print medium
by the pressure between the heat roll and the pressure belt. The pressure belt, friction-driven
by the heat roll, nips the print media against the heat roll by using its pressurizing mechanism.

Waste Toner Collection

The excess toner generated by the drum cleaning is fed to the waste toner collection area by
the drum cleaning wiper in the drum cartridge as shown Figure 5. The drum cleaning wiper is
driven by the main motor.

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-13 Printing Process
Scanning Process Document Scanning at the DADF
Document Scanning This DADF, shown in Figure 2, has a different system from the conventional document feeder,
being capable of scanning both the front and back sides of the document during the one-pass
The scanner assembly shown in Figure 1 consists of the Image Input Terminal (IIT) and the conveyance.
Duplex Automatic Document feeder (DADF). The CIS assembly in the Image Input Terminal
scans the front side of the document and the CIS assembly in the DADF feeder scans the back
The CIS assembly on the IIT assembly reads the front side of the document, and the CIS
side of the document. assembly on the DADF assembly reads the back side of the document. These two scanning
parts are arranged to interpose the paper path from both sides, allowing both sides of the doc-
Document Scanning at the Platen (IIT) ument to be scanned without rotation.
The scanner assembly consists of the Image Input Terminal (IIT) and the Duplex Automatic
Document Feeder (DADF.) The CIS assembly in the Image Input Terminal scans the front side The document is fed by the torque from the DADF motor at the speed corresponding to the set
of the document and the CIS assembly in the Duplex Automatic Document feeder scans the magnification. The document passes the scanner home position; Constant Velocity Transport
back side of the document. (CVT) of the carriage assembly in the IIT, and the reflected image is read by the CIS image
sensor.
The carriage assembly consists of components such as the CIS Image sensor for converting
image to data, the LED Array for illuminating the original, and the rod scope for converting the
original image to a full-size erect image.

Figure 2 Scanning at DADF assembly

Figure 1 Scanning at platen (IIT) assembly

8 Principles of Operation 08/2017

8-14 Xerox® VersaLink® B600 Family MFP
Paper Path • The separator roll, pressed from underneath by the spring pressure and forced against
the feed roll, fans a sheet by the rotation friction.
This section describes the paper feed path of the entire device and the paper feed process in
• When the sheet is lapped over, the break force of the torque limiter combined with the
each feed section.
separator roll, separates and feeds the top sheet.
Paper Path Layout • The plate assembly bottom is the mechanism driven with the gear located on the side of
the paper cassette.
Figure 1 shows the paper feed layout when the tray module is installed, and the components
associated with feeding the paper. • Unless the interlock gear is unlocked, the plate assembly bottom keeps the state that it is
not lowered or elevated from the arbitrary position. The sheet is fed at this position.
• As paper is fed and the stack of paper decreases by several sheets, the nudger roll lowers
down and the lever unlocks the gear, which elevates the plate assembly bottom.

Figure 2 Feeding from paper cassette

Figure 1 Paper path layout
Feeding from Bypass Tray
Feeding from Paper Cassette
When sheet feeding from the MSI starts, the MSI feed roll rotates, driven by the main motor
Figure 2 shows how the paper loaded in the paper cassette is fed between the feed roll and the and controlled by the solenoid feed MSI, to feed the sheet to the position where it is nipped
separator roll by the nudger roll, then fed farther to the registration section by the rotation of the between the MSI feed roll and the MSI separator roll (holder assembly separator MSI). As the
feed roll and the separator roll. MSI feed roll rotates, the MSI left cam and MSI right Cam also rotate to lift the plate assembly
bottom MSI via the latch MSI L and latch MSI R to the position for sheet feeding. See Figure 3.
• The nudger roll and the feed roll are rotated by the main motor via the clutch assembly
PH.

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-15 Paper Path
Normally, when only one sheet is fed, both the MSI feed roll and MSI separator roll rotate to Feeding in the Registration Section
allow the sheet to pass. However, when two sheets are fed concurrently, only the MSI feed roll
Feeding to the Registration Section
rotates and the MSI separator roll is locked. This allows the upper sheet to pass by being sep-
The sheet fed from the MSI is fed to the registration section by the roll assembly TA1, roll
arated from the lower sheet that is stopped by the friction with the MSI Separator roll at rest.
assembly TA2, and roll assembly TA3 driven by the main motor. Refer to Figure 4.
The MSI separator roll is pushed toward the MSI feed roll by spring pressure, and controlled by
the torque limiter (clutch assembly friction) with which it is coupled.

Figure 4 Feeding through the takeaway rolls

The sheet fed from the paper cassette is passed through the chute directly and fed to the reg-
istration section. Refer to Figure 5.

Figure 3 Feeding from the bypass tray

Figure 5 Feeding to the registration section

8 Principles of Operation 08/2017

Paper Path 8-16 Xerox® VersaLink® B600 Family MFP
Lead-Edge Registration (paper skew correction)
When a sheet fed out of the MSI or tray directly reaches the toner transfer section, the toner
image may not be transferred at the correct position on the sheet due to misalignment of lead
edges in the MSI or tray.

To avoid this problem, the lead edge position of the sheet needs to be corrected at the registra-
tion section before the sheet is forwarded to the toner transfer section.

By thrusting the edge of the sheet fed out of the MSI or tray against the locked roll assembly
regi, the sheet’s lead edge position is corrected. Refer to Figure 6.

Figure 6 Sheet leading edge position correction

Feeding from the Registration Section

The sheet is fed to the toner transfer section by the rotation of the roll assembly regi at the
proper timing, after the lead edge position of the sheet fed is corrected in the registration sec-
tion. The roll assembly regi is rotated by the main motor drive via the clutch assembly regi.

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-17 Paper Path
Transfer / Fusing / Exit Envelope Mode Mechanism
On the sheet passed through the registration section, the toner image on the drum is trans- For printing envelopes, the envelope drive motor rotates the envelope cam shaft to switch into
ferred by the drum and bias transfer roll, rotated by the main motor drive. The sheet is then fed the envelope mode. In the envelope mode, the pressure roll moves away from the heat roll,
to the exit section where the toner image is fused by the heat roll, rotated by the main motor. which reduces the pressure. Refer to Figure 8.
Refer to Figure 7. The main motor drive is transmitted to the exit clutch, and the exit roll is
rotated in the sheet exit direction. The printed sheet is ejected from the printer. The exit sensor
detects when the sheet completely exits the printer.

Figure 7 Feeding through the transfer/fusing/exit

Figure 8 Feeding through envelope mode

8 Principles of Operation 08/2017

Paper Path 8-18 Xerox® VersaLink® B600 Family MFP
Feeding through the Duplexer DADF Paper Path (MFP)
After the sheet is passed through the heat roll and side 1 printing is completed, the sheet is When the sheet feeding from the document feeder tray of the DADF starts, the DADF nudger
output to the upper exit along the lower gate at the lower position. The main motor drive is roll and the DADF feed roll rotation is driven by the DADF motor. The sheet is nipped between
transferred to the invert clutch which rotates the exit roll in reverse. the DADF feed roll and the retard pad while being fed into the DADF. Refer to Figure 10.

The main motor drive is transferred to the exit clutch, which rotates the exit roll forward. The Inside the DADF, the sheet is fed by the DADF takeaway roll rotated by the DADF motor,
sheet is fed to the duplex assembly along the lower gate, which is shifted to the upper position aligned by the DADF registration roll rotated by the DADF motor, and fed to the scanner home
by the gate solenoid. (CVT: Constant Velocity Transport) position in the carriage assembly, and is scanned (simplex).
Then, the sheet is fed by the DADF transport roll rotated by the DADF motor to the CVT posi-
The duplex roll is driven by the PH motor which feeds the sheet to the registration position. tion, and is scanned (duplex).
After the sheet passes the heat roll and side 2 printing has completed, the sheet is output to
the lower exit. The exit roll rotates forward and the lower gate is at the upper position. Refer to After being scanned, the sheet is ejected by the DADF exit roll rotated by the DADF motor to
Figure 9. the DAD F's document output tray.

Figure 10 Feeding through the DADF

Figure 9 Feeding through the duplexer

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-19 Paper Path
Major Components’ Functions The head assembly LPH mono mainly consists of the following part:
This section describes the major functional components of the printer and the scanner with • PWB ASIC
corresponding illustrations. These components are classified into the following blocks based on A PWB that bridges between the PWBA ESS MFP/PWBA ESS SFP and the head assem-
the printer and scanner configurations. bly LPH mono.
Drive
LPH Figure 2 shows the drive assembly. (PL 3.1 Item 1)
Figure 1 shows the Laser Print Head (LPH) assembly. (PL 2.1 Item 1)

Figure 2 Drive function

Drive Assembly Main (PL 3.1 Item 1)

The drive assembly main, consists mainly from the following parts:
• Main motor
The DC motor that drives the heat roll in the fuser assembly, the exit roll in the exit section,
each roller of the paper feed section (feed from the MSI/tray, registration, and duplex
feed), the magnet roll in the drum cartridge, the heat roll in the fusing assembly, the exit
roll in the exit section and the drum in the drum cartridge (or Xero Deve CRU assembly.)
Figure 1 LPH function

Head assembly LPH mono (PL 2.1 Item 1)

An exposure device for creating an electrostatic latent image on the drum surface.

8 Principles of Operation 08/2017

Major Components’ Functions 8-20 Xerox® VersaLink® B600 Family MFP
Drive assembly MSI Air Flow
The drive assembly PH mainly consists of the following part: Figure 3 shows the air flow (MFP shown).
• MSI takeaway clutch
Transfers the drive from the main motor to the roll assembly TA1, the roll assembly TA2,
and the roll assembly TA3.

Figure 3 Air flow

Air Flow
Fan Main
Takes air in from outside the machine, and prevents temperature rise inside the machine.

Fan Sub
Takes air in from outside the machine, and prevents temperature rise inside the machine.

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-21 Major Components’ Functions
Toner Dispensing Xerographics and Transfer
Figure 4 shows the toner dispensing system. Figure 5 shows the xerographics and transfer systems.

Figure 4 Toner dispensing function

Drive Assembly Disp./Env (PL 5.1 Item 2)

The drive assembly disp./env mainly consists of the following component:

Motor assembly Disp./Env (PL 5.1 Item 1)

• Drives the paddle in the toner cartridge, the toner dispensing auger of the drum cartridge
and feeds toner to the development section of the drum cartridge.
Toner Cartridge
Stores the waste toner and a small amount of carriers. Also, installs the CRUM which is an
involitile memory to store the machine information.
Figure 5 Xerographics and transfer functions
Connector Assembly Crum Toner (PL 5.1 Item 2)
Humidity and Temperature Sensor
Detects if the toner cartridge being connected is a regular part.
• Detects the humidity and temperature

8 Principles of Operation 08/2017

Major Components’ Functions 8-22 Xerox® VersaLink® B600 Family MFP
Drum Cartridge (Xero Dev CRU Assembly)
A unit that consists of the drum to form the static latent image and toner image, and the devel-
oper to develop toner to the drum.

• Drum
Forms the static latent image and the toner image.
• BCR
Charges the drum.
• Cleaning roll
Cleans toner on the BCR surface.
• Drum cleaning blade
Cleans the remaining toner in the drum after the toner image is transferred on the sheet.
• Magnet roll
Contacts with the drum and forms the toner image on the drum.
• Admix auger, supply auger
Stirs toner.
• Trimmer rod
Equalizes toner and carriers on the magnet roll.
• ATC sensor
Detects the toner concentration in the development unit.
BTR Roller Assembly (PL 19.2 Item 11)
The BTR roller assembly mainly consists of the following components:
• BTR (Bias transfer roll)
Contacts with the reverse side of the toner transfer face on the sheet, and transfers the
toner image formed on the drum to the sheet.
• Eliminator
neutralizes the sheet.
Connector Assembly Crum DC CL
Detects whether the correct drum cartridge is set to the Xero IOT assembly.

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-23 Major Components’ Functions
Fusing A belt contained the pressurization system inside. Combined with the heat roll, impresses
toner on the sheet.
Figure 6 shows the fusing function.
• Heater lamp
A heating element sealed inside the Heat roll.
• Center temperature sensor
A thermistor that reacts corresponding to temperature changes, located in the heat roll.
The sensor detects the heat roll’s surface temperature, preventing abnormally high tem-
perature.
• Side temperature sensor
A thermistor that reacts corresponding to temperature changes, located in the heat roll.
The sensor detects the heat roll’s surface temperature, preventing abnormally high tem-
perature.
• Thermostat
Located in series with the heater lamp’s power source. A secondary device to prevent
excessive temperature in the heat roll if the temperature sensors fail.
• Fusing CRUM
Detects whether the correct fusing assembly is set to the printer
Drive Assembly Disp./Env
The drive assembly disp./env mainly consists of the following components:

• Motor assembly disp./env

A motor that rotates the nip retract shaft assembly and switches the position of the pres-
sure roll to one for the envelope mode.
• Envelope mode sensor
A sensor that detects the state of the envelope mode, on or off.

Figure 6 Fuser function

Fuser assembly
The fuser assembly is a unit that fuses the complete toner image transferred on the sheet with
the sheet by heat and pressure.

The Fuser assembly mainly consists of the following components:

• Heat roll
A metal roller, with a surface for transferring heat to fuse toner on a sheet covered by the
tube.
• Pressure belt

8 Principles of Operation 08/2017

Major Components’ Functions 8-24 Xerox® VersaLink® B600 Family MFP
Paper Transport Clutch Assembly PH
Figure 7 shows the paper transport system. Transfers the drive from the main motor to the feed roll.

Duplex Clutch
Transfers the drive from the main motor to the duplex roll inside the duplex assembly.

Figure 7 Paper transport function

Clutch Assembly Regi

Transfers the drive from the main motor to the roll registration assembly.

Chute Assembly Registration Feeder

The chute assembly regi feeder mainly consists of the following components:
• No paper sensor
Actuator movement detects presence or absence of paper in the paper cassette.
• Registration sensor
Detects when the lead edge of a sheet has reached the registration section.

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-25 Major Components’ Functions
Bypass Exit
Figure 8 shows the bypass function. Figure 9 shows the exit function.

Figure 8 Bypass function

MSI No Paper Sensor

Actuator movement indicates presence or absence of paper in the MSI.

Solenoid Feed MSI

Transfers the drive from the main motor to the MSI feed roll.

Figure 9 Exit Function

Exit Sensor
Detects a sheet as it passes out of the fuser.

Chute Assembly Exit

The chute assembly exit mainly consists of the following components.
• Exit sensor
Transfers the drive from the main motor to the exit roll. The exit roll rotates in the paper
exit direction.
• Full stack sensor
Detects when the exit tray is full.
• Gate solenoid
Moves the gate that switches the paper exit.
Drive Assembly Exit Main (Figure 9)
The drive assembly exit main, consists mainly of the following components.

8 Principles of Operation 08/2017

Major Components’ Functions 8-26 Xerox® VersaLink® B600 Family MFP
• Exit Clutch Electrical
Transfers the drive of the main motor to the exit roll. The exit roll rotates the paper exit Figure 10 shows the electrical function. (MFP shown)
direction.
• Invert Clutch
Transfers the drive of the main motor to the exit roll. The exit roll rotates the duplex feed
direction.

Figure 10 Electrical function

PWBA MCU
Performs communication with the printer controller and controls each component in printing.

PWBA ESS MFP

A printer controller. Controls printing by communicating with the PWBA MCU, head assembly
LPH mono, and console assembly UI AIO.

PWBA LVPS
Generates the +24VDC and +5VDC from the AC power source to provide power for each com-
ponent.

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-27 Major Components’ Functions
PWBA HVPS UI (MFP Std.)
Provides high voltage to the BTR, the magnet roll and BCR contained in the drum cartridge. Figure 12 shows the UI function for the MFP standard printer.

WIRELESS MODULE
Controls the wireless network interface.

EMMC BOARD
Non-volatile memory that stores the machine information.

Interlock Function
Figure 11 shows the interlock function.

Figure 12 UI function (B605/B615) MFP Std.

Console Assembly UI AIO

The console assembly UI AIO displays the state of the printer and fax using the LCD and LED,
and operates the printer and fax by using the buttons.

Speaker Main
Generates the operational sound for the console assembly UI AIO. The speaker is attached to
the main device.
Figure 11 Interlock function

Rear Interlock switch

Detects the opening and closing of the rear cover.

Side Interlock switch

Detects the opening and closing of the side cover.

8 Principles of Operation 08/2017

Major Components’ Functions 8-28 Xerox® VersaLink® B600 Family MFP
UI (MFP_Tall) UI (SFP)
Figure 13 shows the UI function for the MFP_Tall configuration. Figure 14 shows the UI function for the SFP.

Figure 14 UI function (B600/B610) SFP

Console assembly
The console assembly UI SFP displays the state of the printer using the LCD and LED, and
operates the printer using the buttons.
Figure 13 UI function (B615) MFP_Tall
Speaker Main
Console Assembly Generates the operational sound for the console assembly UI AIO. The speaker is attached to
The console assembly UI AIO displays the state of the printer and FAX using the LCD and the main device.
LED, and operates the printer and fax by using the buttons.

Speaker Main
Generates the operational sound for the console assembly UI AIO. The speaker is attached to
the main device

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-29 Major Components’ Functions
Fax Scanner
Figure 15 shows the fax function. (MFP standard shown) Figure 16 shows the scanner function. (MFP only)

Figure 15 Fax function (MFP Std.)

Fax PWBA (PL 3.1 Item 1)

The PWBA for controlling the fax signal.

Speaker Assembly A4 Fax (PL 18.1 Item 14) Figure 16 Scanner IIT function (MFP)
Indicates that the incoming call is a fax. The speaker assembly A4 is attached to the main
device. IIT Assembly (PL 50.1 Item 2)
• Carriage motor (scanner motor)
The stepper motor that drives the carriage assembly.
• Scanner home position sensor (CVT position)
As part of the rear side of the carriage assembly frame, the sensor functions as an actua-
tor and blocks the light on the scanner home position sensor, thus detecting the registra-
tion position. This sensor detects the home position of the carriage assembly. When the
carriage assembly is in the home position, the light is shielded, and when not in the home
position, the light is unshielded.

8 Principles of Operation 08/2017

Major Components’ Functions 8-30 Xerox® VersaLink® B600 Family MFP
• Platen angle sensor Scanner DADF Assembly Function (Figure 17 / PL 50.1 Item 1)
Detects whether the platen is open or closed.
• APS sensor
Detects the document size on the platen glass.

Figure 17 Scanner DADF function

• DADF document sensor

A sensor that detects when a document is present or absent on the DADF feeder tray.
(Document present: light on sensor) (Document absent: no light on sensor)
• DADF cover sensor
A sensor that detects whether or not the DADF top cover is open.
(Open: entrance of light) (Closed: No entrance of light)
• DADF feed sensor
Located near the side of the DADF feed roll and detects the paper passing.
(Paper present: entrance of light) (Paper absent: No entrance of light)
• DADF registration sensor
Located near side of the DADF regi roll and detects the paper passing.
(Paper present: entrance of light) (Paper absent: No entrance of light)
• DADF Motor
The DADF motor rotates the DADF nudger roll, DADF feed roll, DADF takeaway roll,
DADF regi roll, DADF transport roll, and DADF exit roll.

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-31 Major Components’ Functions
• CIS array assembly Document Stopper Function Figure 18
Scans the image on the back side of the document in the duplex mode.
• DADF Board
Controls the entire DADF system.
• DADF exit sensor
Detects a sheet passing through the paper path around the exit.
• DADF Document set LED
LED is on when a document is placed on the tray. LED is off when the document is
removed
• Document tray set guide sensor 1/2
Detects the paper width set on the DADF feeder, and turns on and off depending on posi-
tion of the side guide.
• DADF APS sensor
Detects the paper length set on the DADF feeder, and turns on and off depending on the
position of the side guide.

Figure 18 Document stopper function

• When a document is loaded in the DADF, the document stopper is locked to prevent the
document from being moved forward.
• When the DADF starts feeding, the front portion of the pickup assembly is lowered. This
unlocks the document stopper that blocks the document. When the document stopper is
pressed by the lead edge of the document in the feed direction, the document is fed.
When the paper feed is completed, the pickup assembly returns to its original position.

8 Principles of Operation 08/2017

Major Components’ Functions 8-32 Xerox® VersaLink® B600 Family MFP
DADF Pinch Roll Figure 19 Control
This section describes the components that control the printer processes, registration, fusing,
and scanning.

Process Control
Process Control
The parameters related to image formation must be corrected to stabilize printing. This control
involves the entire printing process including the parameter correction control. The process
control is performed by the following two methods after every 30 cumulative prints upon termi-
nation of a print run or during a continuous run:
• Potential control
• Toner density control
To supplement these two controls, the following controls are provided:
• High area coverage mode
• Admix mode
Potential Control
To stabilize the print image density, the drum charging voltage, the developing DC voltage, and
the LED light amount of the LPH are adjusted according to the ever-changing developing capa-
bility of the developer. The adjusted drum charging voltage, the developing DC voltage, and the
LED light amount of the LPH are fed back to keep the print image density constant.

The potential control follows this process:

1. Sensor humidity and temperature (Hum. and Tem. sensor) detects the temperature and
humidity.
2. The patches for the potential control are generated and transferred onto the belt.
3. The ADC sensor (density sensor) detects the density of the patches on the belt.
4. The drum charging voltage, the developing DC voltage, and the LED light amount of the
LPH, are adjusted according to the detected patch density.
Toner Density control
The toner density must be kept constant to stabilize the print image quality. The control system
for this purpose is called toner density control and includes the following:
• ICDC (Image Count Dispense Control)
The quantity of the toner to be consumed in the developing process is calculated in terms
Figure 19 DADF Pinch roll function of toner-dispensing time based on the quantity of the video signals that have been input to
the LPH. The amount of the toner to be fed to the developer section is controlled by turn-
• The DADF pinch roll is normally pressed against the direction of the DADF takeaway roll ing on the Toner Motor for the toner-dispensing time thus calculated.
by the spring pressure. • ADC (Auto Density Control)
Documents are fed between the DADF pinch roll and the DADF takeaway roll to the CVT The toner density control is generated under the specified potential condition, and then
window by the rotation of the DADF takeaway roll. transferred onto the belt. The ADC sensor measures the density and compares it with the
A document that jams between the DADF pinch roll and the DADF takeaway roll, is hard reference value. If the toner density is lower than the reference value, the toner dispense
to retrieve due to the high spring pressure of DADF pinch roll. To retrieve jammed docu- quantity is increased at the next printing. If the toner density is higher than the reference
ments, open the DADF top cover to release the spring pressure, This creates clearance value, the toner dispense quantity is reduced at the next printing. The toner dispense
between the DADF pinch roll and the DADF takeaway roll. quantity is calculated in terms of the toner-dispensing time.

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-33 Major Components’ Functions, Control
High Area Coverage Mode However, the STS may detect a temperature lower than the actual value when an error occurs
A continuous printing of data involving high area coverage exceeding the extra toner dispense during the temperature detection. To prevent, in such a case, the Heater Lamp from activating
capability causes the toner density in the developer to be lowered. The high area coverage for an excessive duration causing the Fuser assembly to melt or burn, the Heater Lamp is
mode postpones the next page feed and dispenses the toner during this time if the toner dis- turned off unless Warm-up is completed within the specified time.
pense time has reached the specified value during a continuous printing.
The target temperature varies depending on the printer status such as warm-up, printing, or
Admix Mode process control, and is calibrated according to the interior temperature detected by the sensor
Hum Temp, the temperature difference between the middle and the ends of the Heat roll, the
This mode executes extra toner dispensation to prevent the toner density from being lowered
printing mode, and the input power supply voltage.
whenever the value of the toner density control patch measured by the ADC sensor falls far
below the reference value. If the toner density level cannot be recovered even after this opera-
Cooling Down
tion, the control determines that the toner has run out.
As the printing continues, the temperature of the Heat roll becomes nonuniform between the
ADC Sensor Adjustment area that contacts the sheet and the area that does not. In such a case, the paper feeding is
The ADC sensor is a reflection type sensor that irradiates the light from its LED onto the target, suspended for a certain duration to compensate for the temperature non uniformity of the heat
roll. This is called cooling down. When the temperature of the Heat roll end is high, cooling
detects the reflected light at its photoreceptor, and outputs electric signals responsive to the
down is performed to lower the temperature to the target value.
amount of the detected light. To ensure an accurate patch density measurement, clean the
ADC sensor surfaces to remove soil due to toner, or other contaminants. The light quantity
adjustment is made so that the reflected light quantity satisfies the predetermined value when Document Scanning Steps
the patch for potential control and toner density control are created. A CCD Image sensor is used to read image data from the document. To ensure stabilized
image reading, the CCD Image sensor output is adjusted. Adjustment includes Automatic Gain
Registration Control Control (AGC) and Automatic Offset Control (AOC).
The registration control calculates how much the registration is shifted, and adjusts the LPH
Reference data for adjustment is collected and used to perform compensation on the read
write timing. The lateral registration control adjusts in lateral directions.
image data. Reference data is obtained by reading image data from a white reference plate via
The registration control is executed during a process control based on the change in the inter- the CCD image sensor. Compensation includes shading compensation, white variation com-
pensation, and black variation compensation. These adjustment and compensation steps are
nal temperature and the print count.
described as follows:
The registration control follows this process: • AGC (Auto Gain Control): White level variation adjustment
1. With no toner except for K toner patch on the belt, the output values of the R-RAD Low During AGC, the scanner assembly is moved to the position of the white reference plate,
sensor and the R-RAD sensor are measured to determine the threshold value and the and the exposure lamp is illuminated. The light reflected from the white reference plate is
light intensity value. read by the CMOS Image sensor as the white reference value, which is used to adjust
CMOS Image sensor output.
2. The patch for registration control is generated on the belt.
• AOC (Auto Offset Control)
3. The density of the patch is measured by the R-RAD Low sensor and the R-RAD sensor.
AOC is performed by turning off the exposure lamp after AGC. This state is read by the
4. The shift correction amount is calculated from the threshold value determined in step 1
and the patch density measured in step 3. CMOS Image sensor as the black reference value, which is used to adjust CMOS Image
sensor output. (The order of AGC and AOC adjustment depends on the model.)
5. The LPH write timing is changed according to the shift correction amount.
• Shading compensation
Fuser Assembly Control Shading compensation compensates for pixel-by-pixel sensitivity variations and the non
Fuser Assembly Temperature Control uniformity of lamp light in the fast scanning direction. The AGC and AOC adjustment val-
To control the fuser assembly temperature, the target temperature is set, and then the heater ues are used to compensate for the image data read by the CCD Image sensor.
lamp is turned on/off so that the surface temperature of the heat roll satisfies the target value.

The surface temperature of the Heat roll is detected by the Temp. sensor (STS = Soft Touch
sensor) in the middle of the Heat roll and the Temp. sensors (STS) at the end sections. When
the temperature detected is higher than the target value, the Heater Lamp is turned OFF. When
the temperature is below the target value, the Heater Lamp is turned ON.

8 Principles of Operation 08/2017

Control 8-34 Xerox® VersaLink® B600 Family MFP
Data Flow Data Flow (Scanner)
Data Flow (IOT) The image data from the document set on the IIT or DADF goes through the following compo-
nents before it is printed at the engine. Refer to Figure 2.
Figure 1 shows the flow of the print data (electric signal) from the printer controller as it
becomes a printed image.

Figure 2 Data Flow (Scanner)

Figure 1 Data Flow (IOT)

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-35 Data Flow
Control Process Control
This section describes the components that control the printer processes, registration, fusing, Process Control
and scanning. The parameters related to image formation must be corrected to stabilize printing. This control
involves the entire printing process including the parameter correction control. The process
Paper Size Detect (Optional Feeder only) control is performed by the following two methods after every 30 cumulative prints upon termi-
nation of a print run or during a continuous run:
Load paper in the paper cassette, and adjust the left guide assembly, right guide assembly, and
end guide assembly to the paper size. Linked with the end guide assembly, the position of the • Potential control
size slot plate is changed, and the three size actuators on the side of the cassette depress the • Toner density control
size switch assembly. The detected paper size corresponds to the combination of actuators To supplement these two controls, the following controls are provided:
depressing the size switch. Refer to Figure 1.
• High area coverage mode
• Admix mode
Potential Control
To stabilize the print image density, the drum charging voltage, the developing DC voltage, and
the LED light amount of the LPH are adjusted according to the ever-changing developing capa-
bility of the developer. The adjusted drum charging voltage, the developing DC voltage, and the
LED light amount of the LPH are fed back to keep the print image density constant.

The potential control follows this process:

1. Sensor humidity and temperature (Hum. and Tem. sensor) detects the temperature and
humidity.
2. The patches for the potential control are generated and transferred onto the belt.
3. The ADC sensor (density sensor) detects the density of the patches on the belt.
4. The drum charging voltage, the developing DC voltage, and the LED light amount of the
LPH, are adjusted according to the detected patch density.
Toner Density control
The toner density must be kept constant to stabilize the print image quality. The control system
for this purpose is called toner density control and includes the following:
• ICDC (Image Count Dispense Control)
The quantity of the toner to be consumed in the developing process is calculated in terms
of toner-dispensing time based on the quantity of the video signals that have been input to
the LPH. The amount of the toner to be fed to the developer section is controlled by turn-
ing on the Toner Motor for the toner-dispensing time thus calculated.
• ADC (Auto Density Control)
The toner density control is generated under the specified potential condition, and then
transferred onto the belt. The ADC sensor measures the density and compares it with the
reference value. If the toner density is lower than the reference value, the toner dispense
quantity is increased at the next printing. If the toner density is higher than the reference
value, the toner dispense quantity is reduced at the next printing. The toner dispense
quantity is calculated in terms of the toner-dispensing time.
Figure 1 Option feeder size switch
High Area Coverage Mode
A continuous printing of data involving high area coverage exceeding the extra toner dispense
capability causes the toner density in the developer to be lowered. The high area coverage
mode postpones the next page feed and dispenses the toner during this time if the toner dis-
pense time has reached the specified value during a continuous printing.

8 Principles of Operation 08/2017

8-36 Xerox® VersaLink® B600 Family MFP
Admix Mode Cooling Down
This mode executes extra toner dispensation to prevent the toner density from being lowered As the printing continues, the temperature of the heat roll becomes non-uniform between the
whenever the value of the toner density control patch measured by the ADC sensor falls far area that contacts the sheet and the area that does not. In such a case, the paper feeding is
below the reference value. If the toner density level cannot be recovered even after this opera- suspended for a certain duration to compensate for the temperature non uniformity of the heat
tion, the control determines that the toner has run out. roll. This is called cooling down. When the temperature of the heat roll end is high, cooling
down is performed to lower the temperature to the target value.
ADC Sensor Adjustment
The ADC sensor is a reflection type sensor that irradiates the light from its LED onto the target, Document Scanning Steps
detects the reflected light at its photoreceptor, and outputs electric signals responsive to the A CIS Image sensor is used to read image data from the document. To ensure stabilized image
amount of the detected light. To ensure an accurate patch density measurement, clean the reading, the CIS Image sensor output is adjusted. Adjustment includes Automatic Gain Control
ADC sensor surfaces to remove soil due to toner, or other contaminants. The light quantity (AGC) and Automatic Offset Control (AOC).
adjustment is made so that the reflected light quantity satisfies the predetermined value when
the patch for potential control and toner density control are created. Reference data for adjustment is collected and used to perform compensation on the read
image data. Reference data is obtained by reading image data from a white reference plate via
Registration Control the CCD image sensor. Compensation includes shading compensation, white variation com-
The registration control calculates how much the registration is shifted, and adjusts the LPH pensation, and black variation compensation. These adjustment and compensation steps are
write timing. described as follows:
• AGC (Auto Gain Control): White level variation adjustment
The registration control is executed during a process control based on the change in the inter- During AGC, the scanner assembly is moved to the position of the white reference plate,
nal temperature and the print count. and the exposure lamp is illuminated. The light reflected from the white reference plate is
read by the CMOS Image sensor as the white reference value, which is used to adjust
The registration control follows this process: CMOS Image sensor output.
1. With a toner patch on the belt, the output values of the R-RAD Low sensor and the R-RAD • AOC (Auto Offset Control)
sensor are measured to determine the threshold value and the light intensity value. AOC is performed by turning off the exposure lamp after AGC. This state is read by the
2. The patch for registration control is generated on the belt. CMOS Image sensor as the black reference value, which is used to adjust CMOS Image
3. The density of the patch is measured by the R-RAD Low sensor and the R-RAD sensor. sensor output. (The order of AGC and AOC adjustment depends on the model.)
4. The shift correction amount is calculated from the threshold value determined in step 1 • Shading compensation
and the patch density measured in step 4. Shading compensation compensates for pixel-by-pixel sensitivity variations and the non
5. The LPH write timing is changed according to the shift correction amount. uniformity of lamp light in the fast scanning direction. The AGC and AOC adjustment val-
Fuser Assembly Control ues are used to compensate for the image data read by the CCD Image sensor.

Fuser Assembly Temperature Control

To control the fuser assembly temperature, the target temperature is set, and then the heater
lamp is turned on/off so that the surface temperature of the heat roll satisfies the target value.

The surface temperature of the heat roll is detected by the temperature sensor (NC sensor =
non-contact sensor) in the middle of the heat roll and the temperature sensor (STS) at the end
section. When the temperature detected is higher than the target value, the heater lamp is
turned OFF. When the temperature is below the target value, the heater lamp is turned ON.

However, the NC sensor and STS may detect a temperature lower than the actual value when
an error occurs during the temperature detection. To prevent, in such a case, the heater lamp
from activating for an excessive duration causing the fuser assembly to melt or burn, the heater
lamp is turned off unless warm-up is completed within the specified time.

The target temperature varies depending on the printer status such as warm-up, printing, or
process control, and is calibrated according to the interior temperature detected by the sensor
hum temp, the temperature difference between the middle and the ends of the heat roll, the
printing mode, and the input power supply voltage.

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-37
Drive Transmission Route Paper Feed (Fuser to Exit)
This section describes the drive transmission between the motors and gears. Figure 2 shows the drive transmission from the fuser section to the exit section where the rolls
and gears are driven by the main motor.
Paper Feed (MSI to registration)
Figure 1 shows the drive transmission from the MSI section to the registration section, where
the rolls and gears are driven by the main motor.

Figure 2 Paper feed (fuser to exit)

Figure 1 Paper feed (MSI to registration)

8 Principles of Operation 08/2017

Drive Transmission Route 8-38 Xerox® VersaLink® B600 Family MFP
Drum Development Feed
Figure 3 shows the drive transmission of the drum, where the rolls and gears are driven by the Figure 4 shows the drive transmission of the development feed components. where the rolls
main motor. and gears are driven by the main motor.

Figure 3 Drum

Figure 4 Development feed

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-39 Drive Transmission Route
Toner Dispensing and Nip Retracting DADF Motor
Figure 5 describes the drive transmission of the toner dispensing and nip retracting where the Figure 6 shows the drive transmission route from the DADF motor to each roller.
rolls and gears are driven by the motor assembly disp./env.

Figure 6 DADF motor

Figure 5 Toner dispensing and nip retracting

8 Principles of Operation 08/2017

Drive Transmission Route 8-40 Xerox® VersaLink® B600 Family MFP
Options for VersaLink® B600/610 and B605/615
VersaLink® B600/610 and B605/615 options add media capacity, and functionality.

This section describes in detail the media path, sensors, major assemblies, and operational
characteristics for each of these options.
• 550-Sheet feeder
• Wireless adaptor
• 2000 sheet HCF
• Mailbox
• Finisher
The options are documented in their respective installation instructions. Refer to Figure 1 for
the option feeder functions.

Option Feeder and Cassette Functionality

Figure 2 Option feeder size switch

Motor Assembly Drive OPF 550 (PL 10.1 Item 12)

The DC motor that drives each roll of the paper feed section in the optional tray.

Feeder Assembly OPF 550 (PL 10.1 Item 1)

The OPT feeder assembly mainly consists of the following components:
Figure 1 Option feeder functions • Clutch assembly PH OPF
Transfers the drive from the motor assembly drive OPF 550 to the roll assembly TA OPF
PWB Assembly OPF 550 PL 10.1 Item 11 550.
Controls each component in the optional tray. • OPF feeder no paper sensor
Based on actuator position, the sensor detects the presence or absence of paper in the
Size Switch Assembly OPF 550 (PL 10.1 Item 12) paper cassette.
The option feeder size switch shown in Figure 2, detects paper size, and presence or absence • OPF Feed Clutch
of paper in the 550 paper cassette.
Transfers the drive from the motor assembly OPF 550 to the OPF feed roll.
• OPT Paper Path sensor
Detects that a lead edge of a sheet reached the registration section.
Tray LED Assembly (PL 10.1 Item 22)
Lights the LED when the paper is set on the paper tray.

08/2017 8 Principles of Operation

Xerox® VersaLink® B600 Family MFP 8-41 Options for VersaLink
8 Principles of Operation 08/2017
Options for VersaLink 8-42 Xerox® VersaLink® B600 Family MFP
 Reference Library
Reference Library............................................................................................................ iii

Revised BUS Update: 9 July 2018 08/2017 Reference Library

Xerox® VersaLink® B600 Family MFP i
Reference Library 08/2017 Revised BUS Update: 9 July 2018
ii Xerox® VersaLink® B600 Family MFP
Reference Library
• Registration Test Pattern A4
• Registration Test Pattern Letter
• Skew Test Pattern Letter
• Skew Test Pattern A4
• EHS 700 - Health & Safety Incident Report Form
for Incidents Involving a Xerox Product (1/2)
• EHS 700 - Health & Safety Incident Report Form
for Incidents Involving a Xerox Product (2/2)
• PUBLICATION COMMENT SHEET

Revised BUS Update: 9 July 2018 08/2017 Reference Library

Xerox® VersaLink® B600 Family MFP iii Reference Library
 EHS 700 - Health & Safety Incident Report Form
for Incidents Involving a Xerox Product
For incidents in Canada: EH&S Office Use ONLY
PIPEDA consent given YES NO EH&S Incident Reference Number:
PIPEDA is the Canadian “Personal Information Protection and Electronic Documents Act.”
For incidents in the EU:
Safe Harbour Complaint
YES NO
*Date Of Incident (mm / dd / yyyy):

Product Description
*Model No. or Product Name:

Product Serial Number: Serial Number(s) of Accessory (ies):

Installation Date: Total Copy Meter:

Date of last service maintenance:

List damaged and affected part(s) of the machine by description and part number:

*Description Part Number

*Location of product and affected part(s):

Customer Identification
*Customer Name: *Name of Customer Contact Person:

*Address: E-mail: *Telephone:

Fax:

Customer Service Engineer Identification

*Name (required for Xerox serviced equipment): Employee: E-mail:

Location: *Phone (required for Xerox serviced equipment):

Individual Providing Notification

*Name: *Title: *Telephone Number:
*Organization: E-Mail:

Mailing Address: *Date Report Submitted:

* Required information is preceeded by asterisk, title shown in red, with a tan wash background

Form EH&S-700 Rev 4.0 (3 September 2014) A4 Format page 1

EHS 700 - Health & Safety Incident Report Form for
Incidents Involving a Xerox Product

Details of Incident
*Description Of Incident: (Check all that apply)
Smoke
Describe quantity and duration of smoke:

Fire with open flames seen

Electric shock to operator or service representative
Physical injury/illness to operator or service representative
Describe:

Other, describe:
MANDATORY DESCRIPTION (above): Provide a detailed description of all valid factors that may have
contributed to the incident. Hardware involved in the incident should be preserved and retained for further
investigation should investigation be deemed necessary by EH&S.
LIST INCIDENT DESCRIPTIONS AND SUPPORT DIAGRAMS/DATA INCLUDED OR ATTACHED:

*Any damage to customer property? No Yes Describe:

*Did external emergency response provider(s) such as a fire department, ambulance, etc. respond?
No Yes Identify: (i.e., source, names of individuals)

Apparent cause of incident (identify part that is suspected to be responsible for the incident)

*Preliminary actions taken to mitigate incident:

Instructions: E-mail or fax both pages of this completed form to EH&S:

e-mail: [email protected] or fax 585-422-8217 [ Intelnet 8*222-8217 ]

* Required information is preceeded by asterisk, title shown in red with a tan wash background

Form EH&S-700 Rev 4.0 (3 September 2014) A4 Format page 2

 PUBLICATION COMMENT SHEET
Please copy this master sheet and use it to help us to improve this publication. We would like you to tell us about improvements to
its accuracy, format and quality.
Please give specific references, i.e.: page numbers and figure numbers and attach marked up photocopies wherever possible. If
you have identified a solution please include your suggestions with your reply.
Please also answer the customer satisfaction question set.
When you have completed the PCS, send it by internal mail to the address below. Alternatively, scan and email to
[email protected]. You will receive an acknowledgement and feedback on your comments. Please ensure that your name
and CBU/District location code are fully completed.

NAME: OPERATING COMPANY:

JOB TITLE:

ENGINEER NUMBER: CBU/DISTRICT LOCATION CODE:

CONTACT TELEPHONE NUMBER:

DATE:

PRODUCT AND PUBLICATION TITLE: PUBLICATION REVISION DATE: SOFTWARE REVISION LEVEL:

PAGE NUMBER: COMMENT

Please submit a marked-up photocopy of the relevant pages

CUSTOMER SATISFACTION QUESTION SET

QUESTION NOT VERY SATISFIED NEITHER DISSATISFIED VERY

APPLICABLE SATISFIED SATISFIED DISSATISFIED
NOR
DISSATISFIED

DO YOU FIND THE MANUAL IS TECHNICALLY ACCU-

RATE?

DO YOU FIND THE FORMAT OF THE MANUAL EASY TO

USE?

WHAT IS YOUR OVERALL SATISFACTION LEVEL WITH

THE MANUAL

FOR OFFICE USE ONLY Communications & Marketing Solutions

Xerox
RECEIVED DATE: Bessemer Road
PCS. NUMBER: Welwyn Garden City
Hertfordshire,
MANAGER: AL7 1BU
UK
DUE DATE: Attention: Steve Abbott
Copyright © 2016, Xerox Corporation.
All rights reserved. Unpublished
rights reserved under the copyright
laws of the United States.

Part#: 705P01394