KISI-KISI INTERVIEW F & B KAPAL PESIAR
1. What types of breakfast do you serve?
( American Breakfast and Continental Breakfast )
- American Breakfast : Fruit – juices – Bread – Cold/Hot Cereals – Egg Dishes – Hot Cake
- Continental Breakfast : Jiuces – Fruit – Bread – Cold Cereal
2. Mention the cooking method of fried eggs and What is the name of side dishes usually
served with the eggs?
( over easy with – link sausage )
- What is the other method of cooking besides fried eggs?
( Poached – boiled – Omelet – scrambled )
3. - How many types of cereal do you know?
( 2, Hot and Cold )
- Name 5 different kind of COLD Cereals?
( Bran Flakes, Cheerios, Special K, Corn Flake, Raisin Brand, All Brand, Granola, Fruit Loop )
- Name 2 different kind of Hot Cereals?
( Hot Oat Meal, Cream, of wheat, Hominny Grits )
4. – What should you offer if the guest orders Cold Cereals?
( Cold Milk and Choice of Fruits : Sliced Banana and Strawberry )
- What should you offer if the guest orders Hot Cereals?
( Hot Milk, Brown Sugar, Raisin, Sliced Banana )
5. What is Door knob menu?
Room Service Menu’s hang on the door handle
6. What is the diffferent between butter and margarine ?
( Butter is made from animal fat and Margarine is made from vegetable fat )
7. Name 5 different kinds of pasta product ?
( Spaghetti, Macaroni, Lasagna, Penne, Fussily, Parfalle, Tagliatelle )
8. Name 5 different kinds of salad dressing ?
( Thousand Islands, Blue Cheese, Italian, French, Ranch, Caesar, Green
9. What is the cutlery use if the guest order salmon steak ?
( fish Knife and Fish Fork )
10. Please intruduce your self to the guest at the table ?
( Greeting – Welcoming – Intruducing Name – Position )
11. If the guest complaining about the food, What will you do and say to the guest ?
( Apologized, informing Supervisor, get new item/food, Offering compliment to the guest )
12. Name of the steak : Sirlon, Tenderloin, Primer Rib, Rack of Lamb
13. What you shoud offer if the guest orders tomato, v8, or prune juice ?
( Lemon Wedge or Silced Lemon )
14. - What is Egg Benedict ?
( Two poached egg on English muffins with Canadian bacon top with Hollandaise sauce)
- Name 4 morning compliment for Breakfast eggs order?
( Bacon, Ham, Sausage, and Hash Brown Potato )
15. - Name5 different kind of bakeries/pastries product is commonly served for Breakfast ?
( Croissant, Danish Pastry, Muffins, Donut, English Muffin, Bagel, Breads )
- What is should serve with the above mention items ?
( Butter/Margarine, preserves- jam/Marmalade, Cream Cheese )
16. Mentions the steps of delivering food into the guest room ?
( Knok the door, Greetings, Introducing, Repeating the order, wishing enjoyment of the meal )
17. Mention 5 methods of cooking for the food ?
( Grilled- poached- broiled- steamed- boiled- seared- roasted )
18. What is the different between Grilled and Boiled ?
- To cook food on a grill over hot coal or other heat sources
- To cook food directly under or above the heat source
19. Mention the sequence of service in serving the food ?
( Appetizer, Soup, Salad, Main Course, and dessert )
20. What is the cutlery use if the guest orders beef fillet mignon ?
( Steak knife and dinner fork ) please point the cutlery in the display
21. Name 3 kind of milk that we have on board ?
(Regular milk, 2% milk, Skim Milk, Rice Milk, Soya Milk, Chocolate Milk, Almond milk )
22. What do you do if the guest don’t like their table in dining room?
(apologized, report to supervisor and offering compliment)
23. Name 3 different kind of food condiments commonly available in restaurant ?
(Tabasco, tomato ketchup, A1 Sauce,Mustard, Sambal, chutney )
24. Name 5 different kind of lettuce ?
(Boston Bibb, Romaine, iceberg, frisseoak,arugula )
25. Name 5 different kind of dried cereal ?
( corn flake, rice crispies, bran flake, raisin bran, cheerios, special K )