A Technology Driven
IFM Company
A homegrown company with original business roots.
Serving 400+ clients with 25000+ strong professional team Pan India.
CLR
Introduction
In work there is no next time,
it's now or never
CLR Facility Services Pvt. Ltd. is a ISO 9001:2015; ISO 41001:2018
& OHSAS 18001-2007 “Facility Management, Contract Staffing,
and HR Solutions” Company. The Company was formed in the
year 2002, with a small business set up. The Company has made
rapid strides, established itself as a force to reckon with, and
created a Brand name, in the field of Facility Management, House
Keeping and Contract Staffing.
KEY
Capabilities
| Strong Technical skills to carry out Erection, | Skilled Manpower support
Commissioning, Maintenance, Operation, Project, | Strong Training capabilities Reactive/PPM for non
Shutdown activities in Hospital, Retails, IT & production plant facilities
industries | Housekeeping & External areas maintenance
| Improving Quality | Planned and unplanned maintenance services, including
| To maintain all Guarantee Parameters / KPIs-Key spares
Performance Indicators | Local and remote monitoring and diagnostics
| Carry out Scheduled Maintenance at specified | Catering/Cafeteria Services
intervals based on performance and OEM | Health, Safety & Environment programs
recommendation | Site documentation and procedure, Method statement
| Continue to maintain High Plant Availability development
| Continue to maintain PLF (Plant Load Factor) | Site-specific CMMS-Computerized Maintenance
| Strong Safety Record on Health, Safety and Management programs
Environments | Switchgear/Sub station Maintenance and Management
| Maximize the Thermal efficiency of Power plants | Power delivery / Fuel management/utility support
| Reduction of Auxiliary consumption | Energy Management
| Cutting inventory | Utilities Management
2007 2008 2010
first acquisition ICS, Mumbai staff strength: 2500 ISO 9001:2008 CERTIFICATION
SERVICES
Offered
CLR is a Multiservice Facility Management Company
Single/Multiple/IFM Service Module
All FM Services are provided by In-house operatives.
Commercial Cleaning Operations & Contract Staffing & Pharmaceutical Support
Services Maintenance Skilling Services Services
Integrated Facility Soft Service Office Support Retail Support
Management Management Services Services
2012 2014 2015
staff strength: 5000 Office in Gujrat, MP, Delhi-NCR & AP Enter Skill Development sector
IFM
Services
Soft Technical Support Performance Value Added
Services Services Services Management Services
▪ Janitorial Services ▪ Operations & Maintenance ▪ Project Management ▪ Focus on service output ▪ Call Centre and Helpdesk
▪ Concierge and Reception ▪ Maintenance, Electrical and ▪ Fit out Management ▪ Focus on aspects that have ▪ Contract Management
Services Plumbing Services ▪ Energy Environment a tangible impact on the ▪ Utilities and Infrastructure
▪ Mail Room and Porter ▪ Heating, Ventilation and Air Management client and their business Management
Services Conditioning Systems ▪ Disaster Recovery & objectives ▪ HSE Compliance and
▪ Landscaping (HVAC) Business Continuity ▪ Analyze trends of failure and Management
▪ Catering ▪ Minor Civil Works ▪ Real Estate Management substandard performance ▪ Building Services
▪ Pool Maintenance ▪ Electrical Systems ▪ Property Management practices from Specialist Management
▪ Fleet Management ▪ Fire Control and Detection ▪ Hospitality Support Services Service Providers.
▪ Waste Management Management ▪ Based on the trend analysis
▪ Vending Services ▪ Critical Engineering and experience and best
▪ Pest Control Services Management company practices prepare
▪ Gym Management ▪ Access/CCTVs Control recommendations to client
▪ Façade Cleaning ▪ Irrigation Works to minimize or avoid
▪ SPECIALIZED SERVICES ▪ Utilities Network reoccurrences in the future
▪ Carpet care Infrastructure Maintenance ▪ Keep process and
▪ Stone care ▪ Energy Management and information management
▪ Upholstery care Review simple
▪ 3m Scotchgard ▪ Ensure Performance
▪ Deep cleaning Measurement drives the
▪ Home care right behaviors
2016 2017 2018
Acquired Right Resources first financial closing with Acquisition: DK Hospitality Services
private equity from INDIA-NIVESH FUND & Hindustan Facilities
SPECIALIZED
Services
Technical Audits performed Condition Monitoring
By BEE (Bureau of Energy Efficiency) certified auditors
| Asset condition verification via in depth Vibration analysis,
| Thermography
Cylinder/Pipe thickness measurement as well as Liquid flow
| Insulation quality control analysis
monitoring through state of the art assessment tools
| Thermal defects in electrical panels and distribution boards
| Indoor air quality monitoring to identify potential gaps with
| Power Quality
health and safety implications.
| Power quality variations, measurement of critical parameters affecting
Main Incomer, LT Panels and Electrical Utilities systems
| Electrical Safety & Process Energy Consumption
| Identification and correction of critical electrical circuits and
| In-depth analysis of Electricity Bill, Electrical utilities
connections to eliminate potential fire hazards
Performance and Thermal Utilities
| Analysis and recommendations to ensure compliance with the Electricity
| Evaluations of Energy Costs, Operating Demand, Energy
Act and Indian Electricity Rules
Performance Index for Commercial Buildings and Specific
| HSE
Energy Consumption for Industries
| Safety management systems assessments
| Recommendations for optimizing Electrical & Thermal
| Accidents risks identification
Systems and maximizing energy conservation potential for
| Risk Assessment and Risk Management training
core utilities systems.
DEEP
Cleaning Services
Carpet Encapsulation Cleaning Carpet Injection Extraction Carpet Shampoo Cleaning
Marble Polishing Granite Polishing Floor Care
Chair/Sofa Cleaning 3M Scotchgard Treatment Deep Cleaning
Sanitizing
Services 02
CLEAN
Proactive and COVID-19
emergency response cleaning
program.
01 03
CONSULT CERTIFY
A tailored cleaning program Introducing the A commitment to clean for
to meet your needs. 'Complete your employees and
Sanitization Solution' consumers.
that uses a
3-step approach to
kill harmful microbes
like virus and
bacteria.
Workplace Sanitization Workplace + Fogging Sanitization Vehicle Sanitization IT Parks, Factories, Hotels etc.
OUR
Investor
IndiaNivesh Growth & Special Situations Fund is a scheme of IndiaNivesh Venture Capital Fund, being governed by
Securities and Exchange Board of India (Venture Capital Funds) Regulations, 1996. The Fund is being managed by
IndiaNivesh Fund Managers Private Limited (“INFMPM” or “investment managers”). The Fund invest in businesses,
preferably SMEs, seeking capital and operational support for managing their growth and addressing their challenges.
We believe that challenges in managing growth has positioned many viable businesses in “GROW-or-GO” mode
thereby offering numerous investment opportunities of significant capital appreciation through active engagement
with businesses poised for growth and/or challenged by growth headwinds due to special situation.
The Fund is headed by Mr. K K Rathi. He is an experienced Investment professional with more than 30 years of
experience in formulating business strategy, principal investing, Private Equity Business, M&A, JV’s (International &
Domestic partners), fund raising, mentoring of investee companies, corporate restructuring, post-merger integration,
investor relations, deal structuring and negotiations.
The management team of investment managers consists of experienced investment professionals having proven track
record in investment domain and business operations. Team’s endeavour will be to unearth embedded potential of
businesses having established their proof of concept and poised for robust growth.
For more information Please Visit: India Nivesh Fund
VALUE
Proposition
TECHNOLOGY EVOLUTION COSTS OPTIMIZATION
Access to new technology and ability to Reducing operating expenses and
enhance evolution by integration of extending lifecycle of assets through
modern technology into existing timely, preventive
operations maintenance
OPERATIONAL EFFICIENCIES
Our synergistic approach to work ensures
FLEXIBILITY the perfect amalgamation of technology
Ability to move from fixed resources to with manpower. This approach has
CLR
variable resources dynamically to allowed us to manage a team of 16000+
address cyclic business requirements employees till date without any
operational issues.
Service
COMPLIANCE
SERVICE INNOVATION
Enhanced compliance to
Introduce service excellence and
international operating standards
innovation through global
by implementing standard
knowledge, continuous training and
operating policies and procedures
development measures
and governance structure
WHY
CLR?
Understanding Client Delivering Client CLR Competitive Advantage
• Needs-Efficient Service Delivery Value-Value Enhancement • Pan-India presence with operational bases in New
• Timely & systematic service delivery processes • Average cost savings of over 15% YOY for long term Delhi, Mumbai, Bengaluru, Kolkata, Pune, Hyderabad,
• Over 95% client retention contracts globally Goa and Chennai, Surat, Noida, Gurgaon.
• Effective FM Services Longevity of Assets • FM Excellence
• Over 85% achieved on scorecards across all • PPM schedules & maintenance plans for reduced • Proven track record of managing more than 250
projects breakdowns & extended operating life. million Sq. Ft. of space in more than 80+ cities and
• Sustainability Service Assurance and Client Engagement 20 states
• Ensure standard processes and procedures are in • Service assurance and audit • People, Structure, Systems
place to meet our clients’ variable needs • Engagement on site to meet clients’ requirements • 16000+ Staff On Payroll, skilled, trained and
proactively experienced workforce.
OUR PEOPLE
Our Asset
EMPLOYEE ENGAGEMENT LEADERSHIP & MENTORING
• Work life balance • Leadership skills developed by mentoring across
• Employee relationship management various levels.
Recruitment
• Monthly reward scheme for best employees • Leading by example
• Annual functions, meetings and retreats • Build trust and comfort for open & transparent
communication
SERVICE EXCELLENCE
• Audit programs to identify and assist team to meet
VALUE SYSTEM
any potential shortcomings
• Embedding the core values across all levels of the
• Necessary certification on specialized competencies
organization
• HSEQ orientation across all levels
PERFORMANCE MANAGEMENT & REWARDS TRAINING & DEVELOPMENT
• KPIs developed to encourage accountability • In-house training seminars & development programmes
&responsibility • Sponsored Education initiatives programs
Retention
• Monthly rewards & employee of the month • Dedicated training center
• Incentives such as bonuses, salary increments & • Career Progression & service enhancement
promotion • Succession planning & talent programmes
KEYNOTE
| The company operates a Self-Performing Model Across country.
| The Company has taken efforts to consistently invest in Training,
Technology upgradation & acquisition of customers.
1 ST
FM Company to
| The company runs CLR Skills Foundation and is working under PMKVY, implement Adhaar
Authentication
DDU-GKY and is in process of adding additional schemes.
| Our IT team has successfully developed in-house FMS ERP to control cost,
detect leakages and is fast moving to app based site control.
| We are first FM company to implement Adhaar Authentication and
employees are on boarded through our Handheld biometric Adhaar
Authentication Device.
| The company specializes in Hospital FMS and is currently working with all
major hospitals in Western India for Patient Care, Cleaning and O&M,
Infection control.
| We have also built our capability to assist and undertake NABH & JCI
Audits for our healthcare customers.
CLR
FMS Model
The company operates
a Self-Performing
Model Across country.
Sub-Contracting Model CLIENTS CLR Model
Outsourced Management Staff
Contractors & Sub-Contractors Margin
Supervisory Staff
MONTHLY
Compliance
▪ Monthly Reports & Compliance shared with the customer
▪ MIS Reports
▪ Compliance Reports & Audit Scores
▪ In house portals to manage compliances
▪ Customer provided with portal access credentials
▪ In-house compliance Team of 15 people looking after all states
Innovation is at the heart of our approach, enabling us CLR has launched new customer initiative for All Large
to continually deliver a unique mix of solutions. Accounts as well as SME Customers at Pan-India Level. All
We use technology to drive efficiencies by offering an customers can Lodge Service Requests/Complaints on CLR
integrated delivery model. Support Portal & get them addressed and resolved by our
Helpdesk Executive. You can also Access Statutory Records as
and when required.
SKILL
Development
To mitigate the challenge of Availability of
Skilled Manpower - CLR has set-up “CLR
Skills Academy" and also runs a Non
Government Organization(NGO) by name The Company intends to train
Nea Life www.neallfe.in more than 10,000 People in
Housekeeping Services,
The Skill Development Academy has Plumbing, Electrical
received accreditation from Maharashtra Maintenance & DG Operations
State Department and is launching in next 3 years.
programs under various Government
Schemes
ETHICS
Policy
ETHICS
In this context, ethics defines what is right and wrong, good and bad, acceptable and
unacceptable. Ethics define our moral obligations to all those with whom we
interact, to CLR and to all stakeholders. Our ethics and values are the principles of
conduct governing us as individuals and as an organization and they conform to
accepted proper professional and personal standards of conduct as well as “public
policy” using the legal and morale definition of a “reasonable person”.
VALUES
Values are our belief system. They are what we believe to be
fundamentally important to CLR in terms of how we conduct
ourselves and our business. They are the personal and
professional characteristics that form the bedrock and foundation
of our organization.
CLR’s ethics policy reflects the values deemed important to the
business. CLR is committed in treating all people, including
suppliers and sub-contractors, customers and partners with the
highest standards of decency, respect and understanding.
OUR TECHNOLOGY
Partners
In-house IT Team of 15 people
Introducing VIRTUAL HELPDESK:
Resolve your service queries in
faster way and channelize the
service queries department wise
at back-end
CUSTOMER
Feedback Report
MINUTES
of Meeting
VISIT
Report
TRAINING
Report
ALL REPORTS
at your fingertips
CLIENTS
OUR
Outfits
GEOGRAPHICAL
Presence
Our Presence in Tier 2/3/4
Gujarat Ahmedabad Rajasthan Jodhpur
Gujarat Rajkot Rajasthan Kota
Gujarat Jamnagar Tamil Nadu Salem
Gujarat Vadodara Tamil Nadu Tiruppur
Gujarat Surat Tamil Nadu Coimbatore
Karnataka Belgaum Tamil Nadu Tiruchirappalli
Karnataka Hubli Tamil Nadu Madurai
Karnataka Mangalore Telangana Warangal
Karnataka Mysore Telangana Hyderabad
Madhya Pradesh Gwalior Telangana Nizamabad
Madhya Pradesh Indore Uttar Pradesh Moradabad
Madhya Pradesh Bhopal Uttar Pradesh Meerut
Madhya Pradesh Jabalpur Uttar Pradesh Ghaziabad
Maharashtra Amravati Uttar Pradesh Aligarh
Maharashtra Nagpur Uttar Pradesh Agra
Maharashtra Aurangabad Uttar Pradesh Bareilly
Maharashtra Nashik Uttar Pradesh Lucknow
Maharashtra
Maharashtra
Maharashtra
Bhiwandi
Pune
Solapur
Uttar Pradesh
Uttar Pradesh
Uttar Pradesh
Kanpur
Allahabad
Gorakhpur
80 + cities
Witnessed of
Maharashtra Kolhapur Uttar Pradesh Varanasi
exponential business
Rajasthan Bikaner Uttarakhand Dehra Dun growth
Rajasthan Jaipur
Do you have any questions?
THANK YOU FOR YOUR ATTENTION!
www.clrservices.com
