Chapter - ATP Pilot Project Report Chapter Guide
Chapter - ATP Pilot Project Report Chapter Guide
TRAINING PARTNER
(ATP) RELATIONSHIP
PILOT
Chapter/ ATP Pilot Project Report & Chapter
Guide
August 2020
Announced in February of 2020: PMI is evolving its R.E.P. Program for
the first time since its inception in 1999
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Chapters and ATPs both strive to create strong
project management communities
Chapters and ATPs have divergent motivations, which in some cases has manifested in a variety of
conflicts between the two channels
Chapter ATP
Chapters are motivated by building a project management ATPs are largely motivated by delivering quality trainings and
community locally and helping practitioners throughout their remaining commercially viable through profitability and growth
career development
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A pilot program was created to assist Chapters in evaluating strategies
that can be employed to mitigate some of the historical conflict with REPs
and potentially adverse effects of the ATP program
1 2 3
How does this pilot program
What is the purpose of the How were pilot Chapters
help my Chapter, and how do I
pilot program? selected?
use it?
Through extensive research with PMI, ATPs, and Rigorous quantitative selection criteria was employed Many Chapters are going through similar decision
Chapters, various historical conflicts were uncovered in selecting Chapters that represent a “critical mass” of points as it relates to their PMP exam prep and DA
between legacy REPs and Chapters. With the onset of the Chapter base. While no two Chapters are alike, training initiatives. The pilot report and guide is
the ATP program, there are additional complexities Chapter “profiles” were created in order to solve for designed to help you to be able to identify with a
that Chapters will face – all of these issues are referred common challenges in the pilot program specific to Chapter that was selected for pilot and help provide
to as “problem statements”. This pilot report and each profile guidance around what some potential solutions may
guide is designed to assist Chapters in evaluating look like.
different relationship opportunities that can help in
addressing their unique needs as they relate to PMP
prep training and their relationship with ATPs
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Research has been distilled into problem statements that are solved for
through a number of solutions deployed across pilot models
Research Problem statements
▪ Chapter manager interviews Problem statement areas encompass historical issues and new challenges
▪ Chapter leader feedback tracker arising from the onset of the ATP program
▪ Review of meeting notes and transcripts from region meetings
and REP webinars ▪ Historical issues
‒ Conflict of interest
▪ Review of email threads from Chapter leaders
‒ Fair marketplace
▪ Survey (N=138, 45% of total Chapters)
‒ Revenue
▪ Geographic analysis
▪ Profitability analysis ▪ Challenges from new ATP program
▪ Breakeven pricing analysis ‒ REPs not opting into ATP Program
‒ Conflict of interest
‒ Chapter Value Proposition
‒ Pricing
‒ Timing
‒ Partnership opportunity
‒ Ancillary revenue
This playbook strives to address problem statements uncovered through extensive research
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Detailed research uncovered common themes across Chapters that are
represented in each pilot profile and solved for in each pilot
*Profile descriptions below may not exactly resemble your Chapter; however, they can still help your Chapter identify which pilot makes sense to explore in this playbook
1. PMP training provider: 1. Do not provide training 1. Do not provide training 1. Provide training (do not pay volunteers) 1. Do not provide training
2. Training model: 2. Revenue sharing model with REP(s) 2. Light partnership(s) with REP(s) 2. No relationship(s) with REP(s) 2. No relationship(s) with REP(s)
3. Proximity to REP: 3. REPs nearby 3. REPs nearby 3. REPs nearby 3. No REPs nearby
4. ATP program cost: 4. Considered high 4. Considered high 4. Considered high 4. Considered high
5. Estimated % of Chapters(1) 5. ~25% 5. ~15% 5. ~40% 5. ~20%
Chapters were not selected based on “exceptions.” Rather, Chapters were selected that resemble a critical portion of the total
Chapter base.
Note(s): (1) Percentages are estimated proportionally based on survey results and other data sources; Profile descriptions may not exactly resemble each Chapter but can be useful in identifying which pilot makes sense to explore in this playbook
Source(s): ATP Chapter survey; CTQA schedule; Chapter Manager interviews; Chapter feedback tracker
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Six Chapters and REPs have been selected for pilot across four profiles to
represent Chapter types across macro regions
Middle East
North America Europe Latin America Sub-Saharan Africa & North Africa
Chapter Central Indiana
1
Profile 1 Project Management
REP
Academy
Chapter Zimbabwe
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Profile 4
REP Simplilearn
A unique combination of solutions, and components therein, has been agreed upon by both parties within each pilot;
these solutions, and some action items, are documented within each pilot section of this playbook
Note(s): (1) This pilot will document the existing partnership currently in place between the Sweden Chapter and Korn Ferry as well as an overview of other existing relationship models 8
Selected Chapters vary in size based on membership to further cover a
diverse Chapter base
Proposed Chapters for ATP relationship pilot
Source(s): Comprehensive Chapter Performance Report; Chapter and REP location data; KPMG profitability analysis; Chapter leader ATP survey; Chapter Manager interviews; Chapter feedback tracker 9
HIGH LEVEL PILOT
REPORT
Central Indiana and Project Management Academy Pilot
“Our board decided we are strictly here to build a community. Some of the community is REPs and we would “We have benefited by partnering with the [Sweden] Chapter…We have been able to break into the IPMA
like to work with as many of them as possible and have them as sponsors for events and local congress” market share together.”
- Cecilia Svensson, Previous Sweden Chapter President - Joe Czarnecki, VP Product and Sales at Korn Ferry
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Toronto and Project Management Training Institute Pilot
“By leveraging this relationship, we can potentially expand training beyond the current capacity of the Chapter.” “We have tried to work with more Chapters but it doesn’t always work because every Chapter is unique and
– Mitchell Fong, President Toronto Chapter have their own challenges. We have often done advertising and sponsoring….If the chapter is able to work with
us on our offerings there is no question we are happy to do so.” – Yad Senapathy, CEO PMTI
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Bogota and Sistemas Expertos, S.A.S. Pilot
“[Providing training] is a big lift for volunteers – if there is a more efficient way for other [ATP] trainers to train we “We Sponsor the Medellin chapter – we do some meetings and collaborations together. We help chapters send
would want that .” communications and advertise and plan events. We send the chapter events to our database of individuals. We
– John Cabrera, President Bogota Chapter would be interested in a similar relationship with Bogota.” – Diego Velez, Operations Director
“We don’t want to compete with the ATPs, [but] we want to stay relevant in the training program.” “This will help us take our business to the next level. We are very excited.”
– Flavious Coffee, President Zimbabwe Chapter – Pankaj Kumar Pathak, Product Manager (Product Innovation team at Simplilearn)
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ADDITIONAL
COLLABORATION
MODELS
Chapters and ATPs can leverage a number solutions to help build a strong
partnership model (1 of 4)
Solutions for ATP collaboration 1.1 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8
Channel Geo- Chapter Drives High cost Partner-
compe- REPs not graphic lost membersh to High cost ship Study
Solution Benefits Risks Considerations Timing tition opting in gaps revenue ip Chapters to ATPs structure groups
Financial
1 Chapter funnels members to ATP - Members receive access - Revenue and - Chapters don’t want to 1-2 months
for in person or virtual PMP prep to quality PMP prep membership could create unfair advantage by
training. Non-monetary value can training decrease for Chapters working with exclusive
be exchanged in return, or revenue - ATPs increase customers that no longer provide ATPs
share, profit share, per person - Reduction of channel their own PMP prep - Chapters want to continue ✓ ✓ ✓ ✓
referral fee, or Chapter member conflict training providing training in 2020
discounts - Increased Chapter since budgets are set
revenue
2 Chapter funnels members to ATP - Reduced cost for ATP - Allowing this to occur 1-2 months
and subsidizes some ATP costs (i.e. (especially beneficial for for commercial ATPs
annual, TTT, per-person) in small providers) and not Chapter ATPs
exchange for revenue, profit share, - Chapter engages in could cause channel ✓ ✓ ✓ ✓ ✓ ✓ ✓
or per person referral fee providing training conflict
- Increased Chapter
revenue
3 ATP pays Chapter to coordinate - Potentially more - ATP may prefer their - Many Chapters rent space 2-6 months
and provide training space convenient location for own classrooms for events and training in
members current state
- This model allows Chapters ✓ ✓ ✓ ✓ ✓ ✓ ✓
to have more “ownership”
of the training process
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Chapters and ATPs can leverage a number solutions to help build a strong
partnership model (2 of 4)
Solutions for ATP collaboration 1.1 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8
Channel Geo- Chapter Drives High cost Partner-
compe- REPs not graphic lost membersh to High cost ship Study
Solution Benefits Risks Considerations Timing tition opting in gaps revenue ip Chapters to ATPs structure groups
Operational
4 Chapter brokers training for ATP - Growing PM community - Difficult to track and - Could be included in per 1-2 months
and corporations - ATP market penetration compensate once person referral fee ✓ ✓ ✓ ✓ ✓ ✓
- Increase Chapter rev. Chapter connects
5 ATP offers open seats at closed - Allows ATP to meet - Corporation may be - Could provide discount to 2-6 months
corporate trainings to be filled by minimum participant hesitant Chapter members
Chapter members threshold - May not end up being - Could provide referral fee
- Provides members with substantial number of to Chapter
greater access to training Chapter members to ✓ ✓ ✓ ✓ ✓ ✓
- Could become additional make worthwhile
source of revenue for
Chapter
6 ATP can leverage Chapter or local - Chapter plays role in - If volunteers get paid - Former Chapter trainers 6-12
trainers: ATPs reach new markets providing training by ATP, can no longer could lead study groups or months
and Chapters get to "deliver" - Expanded reach and be volunteer teach refresher courses
training to their members (ATP or access to trainers for - Less oversight from
Chapter can pay TTT fee) ATPs ATP to ensure quality ✓ ✓ ✓ ✓ ✓ ✓ ✓
- Allows for small
providers or individual
trainers to operate in the
market
7 ATP actively refers students to - Increased membership - Difficult for Chapter to - can be via survey or 1-2 months
local Chapter and revenue for Chapter verify announcement at course ✓ ✓ ✓
8 Chapter attends provider trainings - Marketing for Chapter to - ATPs may not want to - Does not have to be limited 1-2 months
to inform students on Chapter boost membership and take up more students to PMP exam prep
benefits revenue time and sell their - Can focus on PDUs ✓ ✓ ✓ ✓19
customers on more
PM options
Chapters and ATPs can leverage a number solutions to help build a strong
partnership model (3 of 4)
Solutions for ATP collaboration 1.1 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8
Channel Geo- Chapter Drives High cost Partner-
compe- REPs not graphic lost membersh to High cost ship Study
Solution Benefits Risks Considerations Timing tition opting in gaps revenue ip Chapters to ATPs structure groups
Sponsorship and events
9 ATP pays Chapter to be website - Increased revenue for - Could generate conflict - Some Chapters currently 1-2 months
sponsor Chapter with existing REP have employed this model
- Increased exposure for relationships if with platinum, gold and
ATP currently not charging bronze sponsors and/or ✓ ✓ ✓ ✓ ✓
include sponsor logos on
homepage
10 Chapter lists ATP as "preferred - Additional source of - Large number of - This will be in addition to 2-6 months
partner" on Chapter revenue for Chapter if “Preferred” providers ATP badge
website/marketing materials for monetized could dilute value - ATP logo on homepage
fee (ATP can also list themselves as - Increased value for ATP would be separate ✓ ✓ ✓ ✓ ✓
"preferred PMI partner" on their - Need to make this uniform
own website) across Chapters and ATPs
11 ATP sponsors or markets Chapter - Increased revenue for - Sponsors should look - Sponsorship will be more 2-6 months
events Chapter to provide “real” value valuable for both parties if
- Exposure for ATP so participants don’t ATPs present or help plan
- Exposure for Chapter feel they are being events. Some ATPs feel
sold to they are not provided a
- ATP students may feel platform at Chapter events
oversold and likely that warrant the cost of ✓ ✓ ✓ ✓
already receive a lot of sponsorship
informational - New opportunities exist for
messaging virtual sponsorship(1)
- ATP can email database of
students on behalf of
Chapter
Note(s): (1) Examples include hosting virtual breakout rooms, webinar and video series thought leadership, pre-event virtual coffee breaks, play video ads or infomercials before sessions, include sponsor logos on slides, etc.
Source(s): Billhighway – consultancy focused on member-based organization
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Chapters and ATPs can leverage a number solutions to help build a strong
partnership model (4 of 4)
Solutions for ATP collaboration 1.1 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8
Channel Geo- Chapter Drives High cost Partner-
compe- REPs not graphic lost membersh to High cost ship Study
Solution Benefits Risks Considerations Timing tition opting in gaps revenue ip Chapters to ATPs structure groups
12 ATP plans or participates in - Increased revenue for - With sponsorship - New opportunities exist for 2-6 months
Chapter events: including Chapter included, members virtual participation(1)
informational sessions - Exposure for ATP may feel oversold - ATP expertise in training &
- Less burden on development can provide ✓ ✓ ✓ ✓ ✓
volunteers value in PDD days for
- Increased member value Chapters
13 Chapter markets (e.g., promotes - Additional value for ATP - Guidelines need to be - Contract may need to be 2-6 months
events, advertises trainings, - Focus on exchanging established so put in place
communicates messages) on value Chapters are not taken - ATPs will not be given
behalf of ATP for a fee or exchange - Chapter can monetize advantage of and can access to Chapter member
of value this offering by charging be held accountable emails or PII
ATP - Members taxed with - Guidelines around ✓ ✓ ✓ ✓
too many emails and frequency of
feel oversold communication must be
established
- PMI can provide marketing
assets
14 ATP provides Chapter members - Increased member value - Decreased revenue for - ATPs may be hesitant to 1-2 months
discounts for their events (or free ATP provide free attendance as
attendance), resources, or - Could lead to members charging for events is a ✓ ✓ ✓ ✓
trainings feeling oversold on revenue stream
events
Note(s): (1) Examples include hosting virtual breakout rooms, webinar and video series thought leadership, pre-event virtual coffee breaks, play video ads or infomercials before sessions, include sponsor logos on slides, etc.
Source(s): Billhighway – consultancy focused on member-based organization
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Chapters can choose to deploy a few other solutions to address ATP program
challenges (1 of 2)
Solutions for ATP collaboration 1.1 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8
Channel Geo- Chapter Drives High cost Partner-
compe- REPs not graphic lost membersh to High cost ship Study
Solution Benefits Risks Considerations Timing tition opting in gaps revenue ip Chapters to ATPs structure groups
Additional Chapter Options
15 Chapter offers and monetizes - Increased revenue for - Cost to Chapter - Enables additional 6-12
additional offerings(1) Chapter - Difficult to secure opportunities for months
- Increased value for volunteer time sponsorship revenue &
members member engagement,
specifically if Chapter is no
longer able to provide PMP
prep training
- 8% of Chapters surveyed ✓ ✓ ✓
monetize resume postings /
employment opportunities,
6% of Chapters surveyed
monetize study groups, and
5% monetize mentorship
programs(2)
16 Chapter engages with local - Increased community - Time consuming - Can provide group 1-2 months
organizations (e.g., site visits to engagement discounts for Chapter
encourage membership, marketing - Increased membership membership ✓ ✓
events, discuss sponsorship - Increased revenue
opportunities)
17 Chapter reorganizes with - Cost and volunteer - Difficult to sustain - Chapters do not have to be 12+
surrounding Chapters to band efficiencies - May require additional established to take part. months
together under one Chapter - Revenue scaling through volunteer time for Perhaps hubs already exist
network increased events and head Chapter leaders in local areas that could roll
membership up under the existing ✓ ✓ ✓ ✓
- Increased size can be Chapter (as was the case
leveraged in ATP with Sweden)
partnership
Note: (1) Can include number of annual events (Professional Development Day or Congress), study groups or refresher courses, mentor programs, virtual events, and networking events; (2) Information about the mentorship program details for the Toronto
Chapter can be found here: https://www.pmitoronto.ca/mentoring 22
Source(s): Chapter Survey
Chapters can choose to deploy a few other solutions to address ATP program
challenges (2 of 2)
Solutions for ATP collaboration 1.1 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8
Channel Geo- Chapter Drives High cost Partner-
compe- REPs not graphic lost membersh to High cost ship Study
Solution Benefits Risks Considerations Timing tition opting in gaps revenue ip Chapters to ATPs structure groups
18 Chapter offers tiered pricing for - Increased Chapter - Could deter - Must have enough value at 2-6 months
member vs public event attendees revenue participation if it’s not event to be able to charge
- Increased value for normal practice ✓ ✓
members
19 Chapter encourages self-paced - Provides access for - Creates competition in NA
course or hosts collaborative self- members that have market between ATPs
paced course viewing/working geographic hurdles and and PMI
sessions Chapters that are slow to - Does not foster ✓ ✓ ✓ ✓
adopt relationships channel collaboration
to increase value
20 Chapter passes on all or part of the - Helps small providers and - Trainers may be - Only applies to Chapter 1-2 months
TTT fee to the trainers themselves ATPs afford the program reluctant to pay ATPs that pay trainers
if they choose to become an ATP - Does not address - Trainers that are getting ✓
Chapter volunteer paid may not be Chapter
trainers volunteers
Note: (1) Can include number of annual events (Professional Development Day or Congress), study groups or refresher courses, mentor programs, virtual events, and networking events; (2) Information about the mentorship program details for the Toronto
Chapter can be found here: https://www.pmitoronto.ca/mentoring 24
Source(s): Chapter Survey
Chapters can choose to deploy a few other solutions to address ATP program
challenges (2 of 2)
Solutions for ATP collaboration 1.1 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8
Channel Geo- Chapter Drives High cost Partner-
compe- REPs not graphic lost membersh to High cost ship Study
Solution Benefits Risks Considerations Timing tition opting in gaps revenue ip Chapters to ATPs structure groups
18 Chapter offers tiered pricing for - Increased Chapter - Could deter - Must have enough value at 2-6 months
member vs public event attendees revenue participation if it’s not event to be able to charge
- Increased value for normal practice ✓ ✓
members
19 Chapter encourages self-paced - Provides access for - Creates competition in NA
course or hosts collaborative self- members that have market between ATPs
paced course viewing/working geographic hurdles and and PMI
sessions Chapters that are slow to - Does not foster ✓ ✓ ✓ ✓
adopt relationships channel collaboration
to increase value
20 Chapter passes on all or part of the - Helps small providers and - Trainers may be - Only applies to Chapter 1-2 months
TTT fee to the trainers themselves ATPs afford the program reluctant to pay ATPs that pay trainers
if they choose to become an ATP - Does not address - Trainers that are getting ✓
Chapter volunteer paid may not be Chapter
trainers volunteers
Access information on the new ATP Program: Program and Pricing details FAQs
Directions for accessing:
▪ Visit pmi.org/rep-program-resources
▪ Click “New Program”
▪ Scroll for “Quick Links” on the right side of the screen
▪ Access “Program and Pricing Details” as well as
“FAQs”
▪ Additional links:
▪ Update Center: https://www.pmi.org/update-
center/rep-program-update
▪ Volunteer Resource Center: 10 page document outlining the 10 page document answering 41
https://www.pmi.org/leadership-central/chapter- benefits, pricing, and requirements of different questions related to the new
the new ATP program ATP program
leader-resources
The program and pricing details and FAQs should be referenced to support informed decision making around PMP training and the ATP program
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