Harmbe University College
Program: Masters of Business Administration
Course Title: Management Information Systems
Course Code:
Instructor: Teklu Urgessa (PhD)
Credit: 3 hours
Course Descriptions
The course is to provide the fundamentals associated with the management of information system in a business
enterprise. Information systems are one of the major tools available
to business managers for achieving operational excellence, developing new products and services, improving
decision making, and achieving competitive advantage. This course aims to help lay the necessary foundations in
terms of the basic concepts necessary to intelligently assess/evaluate technology opportunities/alternatives to
determine optimal solutions to business problems
Course Contents
Chapter 1 –Foundation of Information Systems in Organizations
Foundational Concepts: Management, managerial functions and hierarchy, Data, Information, Systems,
system elements and components information systems, types information systems, Management
information system.
Chapter 2-Competing with Information Technology: E-everything Age
Age of Networked Intelligence, Digital Economy, Knowledge Economy, Mass Customization, Organizational
Structure: need for new structure, Information technology, Strategic use of Information Technology, Strategic
information systems, the Internet Value Chain, Customer focused E-business, Tools for customer service, Re-
engineering, Impacts of Re-engineering, BPR,
Chapter 3: Computer Hardware
What is computer hardware? Historical developments. Components of Computer hardware
Chapter 4: Computer Software
What is computer software?,
Types of computer software
Chapter 5: Data Resource Management
Sharing business data, Logical data elements, Database model, Data Dictionary, Database Development,
Data Planning Process, Data Resource Management, Types of Databases, Traditional Data management,
Database Management Systems, Data warehouse and Data mining
Chapter 6: Telecommunications Network
Network Concepts, Telecommunication Trends, Telecommunication Based Services, Internet networking
Technologies, Open Systems, Middleware, Digital network technologies, Values of Telecommunication Networks,
The Internet Revolutions, Internet Service Providers, Internet Applications, Business Use of Internet, Business
Value of Internet, Intranets, Extranets, Telecommunication Network alternatives, Telecommunication Network
models, Telecommunication Network Components, Types of Telecommunication network.
Chapter 7: Electronic Business Systems
What is e-Business?, E-Business Application Architecture, Enterprise Resource Planning, Customer Relationship
Management, Cross-functional Integrated Systems, Supply Chain Management, Transaction Processing Systems,
Tools for Enterprise Collaborations, Types of Information Systems vs Managerial Hierarchy, .Functional Business
Information Systems
Chapter 8: Enterprise Business Systems
More on CRM, ERP, SCM
Chapter 9: Electronic Commerce Systems
Introduction to E-commerce, Scopes of Ecommerce, Categories of E-commerce, Essential E-commerce
Architecture, Access Control and Security, Profiling and Personalizing, Search Management, Content and Catalog
Management, Workflow Management, Event Notifications, Collaboration and Trading, E-Payment Processes,
Securing Electronic Payment, E-Commerce application Trends, E-Commerce Success Factors, Differences in
Marketing, E-commerce Market Place, E-commerce portals, E-commerce Integration
Chapter 10: Decision Support Systems
Decision support systems in Business, Levels of managerial Decision making , Information Quality, Attributes
Information Quality, Decision Structure, Decision support trends, components and models, Management
Information Systems, Online Analytical Processing, Geographic Information Systems, Data Visualization Systems,
Data Mining, EIS…
Chapter 11: Developing Business/IT strategies
Planning fundamentals, Strategic visioning and Questions, SWOT Analysis, Business Models and Planning, Common
Questions for Business models, The Business/IT Planning Process …
Chapter 12: Security and Ethical Challenges
Security threats, Security Management in e-Business, Ethical issues in e-Business and Ethical considerations
Delivery Mode
This course is offered in the following modes delivery
Lectures
Group Discussions
Assignments and Presentations
Evolution Methods
The student assessment will be made on the following basis
Assignments and Presentation 20%
Mid Term Exam 20%
Surprise Quiz and Class Activities 15%
Class Attendance 5%
Final Exam 20%
Total 100%
Text Book
Management Information System, James A O’ Brien. 10th or 11th edition
References
Fundamentals of Information Technology, Alexis Leon and Mathews Leon
Management Information Systems-Managing the Digital Firm-Tenth Edition, Kenneth C. Laudon and
Jane P. Laudon
Principles of Information Syststems, Ralph Satair and George Reyonalds: Pearson Education
