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Warranty & RMA Become A Partner Contact Us Download: Forum Global (English)

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49 views

Warranty & RMA Become A Partner Contact Us Download: Forum Global (English)

starvedia.com FAQ02 a

Uploaded by

bodri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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|  Global (English)▼ Search

FAQ

Warranty & RMA Q17. How could I upgrade the firmware of the IP camera remotely?

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Contact Us

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When your network camera and computer are not at the same sub-net, you will not be able to locate that network
camera by “Auto Search” and you will need to remotely upgrade the firmware.

Step 1. Please locate the IP camera you want to upgrade by clicking on it.

Step 2. Please find “Firmware upgrade” under “Settings”

Step 3. Please Type in info as list below.

FTP Server: ftp.starvedia.com


FTP username: fwdev
Password: fwdev
Firmware file name: please consult your Sales for the latest file name.

Step 4. Type in your admin account user name . Default setting is “admin” and click OK

If the file name is correct, you will see “downloading” “Erasing Flash” “Writing Flash” and “upgrade success”. The
major cause of remote upgrade failure is wrong “Firmware file name:” Please ask for the latest firmware list from
your sales representative.
How to read the Camera Info

The “Camera Info” is on the “Video Settings” of CamView for each network camera.

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Copyright © 2012 StarVedia Technology Inc. All rights reserved.

Firmware name file list

* Where xxxxxx is the firmware version.


IC202-Basic fixed model IC202w-Basic Wireless fixed IC212-IR Night Vision

Model Index Model Index Model Index

2 1 4

Firmware Firmware Firmware

IC202-gen-xxxxxx-n.f IC202w-gen-xxxxxx-n.f IC212-gen-xxxxxx-n.f

IC212w-IR Night Vision IC502w – Pan/Tilt with SD-card IC602 – Outdoor Night Vision

Model Index Model Index Model Index

3 5 13

Firmware Firmware Firmware

IC212w-gen-xxxxxx-n.f IC502w-gen-xxxxxx-n.f IC602-gen-xxxxxx-n.f

VS306 – Video Server Box


Model Index

12

Firmware

VS306-gen-xxxxxx-n.f

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