Operations Auditing
Operations Auditing
Efficiencies, waste, rework, or complaints from customers and vendors may trigger management
involvement, resulting in their request to have the matter reviewed by internal audit.
Response: False
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Question 2
Response: Recalculation
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Question 3
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Question 4
Recalculation of depreciation expense confirm the accuracy of the price tables for items sold. In cases
where the invoicing is done manually, it is even more important due to the increased possibility of
human error.
Response: False
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Question 5
_________ is the process of evaluating the degree to which the organization, program, or process is
achieving its goals and objectives.
Response: Effectiveness
Question 6
Auditors typically _____ conditions and dynamics related to the subject of the review.
Response: observe
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Question 7
Compliance issues, can be the result of external quality control initiatives that identify anomalies.
Response: False
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Question 8
We must only acquire what we need and do so at the optimal value point.
Response: Economy
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Question 9
A risk _____ is the process of identifying, measuring, and analyzing risks relevant to a program or
process.
Response: assessment
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Question 10
Fieldwork is determining if the process or program under review is designed _____ so that the related
goals and objectives are likely to be achieved.
Response: effectively
Question 11
Response: controls
Question 12
While increases in sales is always welcome news, if these figures appear dubious, internal audit may
review the related transactions to verify they are all legitimate, they have not been recorded in the
correct amount, and posted during the correct period.
Response: False
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Question 13
_____ are documents created by auditors to record the work done. They are a collection of evidentiary
material showing the planning done, the fieldwork activities performed, and the support for all
information mentioned in the audit report or other communication of results.
Response: Workpapers
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Question 14
Risk factors play an important role during planning, and in particular, during risk assessments.
Response: True
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Question 15
Response: Cross-foot
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Question 16
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Question 17
_____ consists of communicating findings, observations, and best practices noted during the review,
and developing recommendations for corrective action.
Response: Reporting
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Question 18
Response: Customers
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Question 19
_____. Although internal auditors are encouraged to use a conversational and participative approach
when conducting their reviews, they must also remember that they are tasked with verifying the
integrity of the information gathered and make sure their conclusions are sound.
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Question 20
_____ This involves the “reverse-trace” of a transaction from the destination (e.g., financial,
operational, or regulatory report) to its source (e.g., sales order, purchase, and time sheet)
Response: Vouch
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Question 21
The main criteria to assess this was the price of goods and services used by the organization.
Response: Economy
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Question 22
We must only acquire what we need and do so at the optimal value point.
Response: Economy
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Question 23
_____ This phase is when most of the testing is performed, and it includes interviewing, documenting,
applying testing methodologies, managing _____, and providing status updates.
Response: Fieldwork
Response: fieldwork
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Question 24
If there is a risk of fire and the potential impact will be very little damage or harm. The rate of the
impact is
Response: Negligible
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Question 25
_____ Tie information from two separate sources to verify the accuracy or expected discrepancies.
Response: Reconcile
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Question 26
The event is less likely to cause any significant harm to staff or others and could be managed.
Response: Marginal
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Question 27
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Question 28
Poorly placed or installed equipment, outdated equipment, structural failure and mechanical
breakdown, and hazardous materials.
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Question 29
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Question 30
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Question 31
Response: Ethics
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Question 32
Question 33
Workpapers should be neat, easy to read, easy to review, and their appearance should be uniform.
Response: True
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Question 34
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Question 35
Verify that user access rights are revoked _____ upon termination.
Response: immediately
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Question 36
Documents can be internal or external, financial or nonfinancial, and an auditor may be searching for
specific items on the document.
Response: True
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Question 37
No rules can be established internally (e.g., policies and procedures) or externally (e.g., new or updated
laws and regulations), or a combination (e.g., a contract signed by the organization and one or more
external parties).
Response: False
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Question 38
Document _____. This is one of the most common procedures performed by auditors who examine
documents to verify the date and amount of transactions, agreements made between various parties,
evidence of authorizations and record of decisions made, among others.
Response: Inspection
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Question 39
When auditees know about the auditor’s observation, there is no possibility that the individuals
involved will modify their behavior so it is viewed favorably by the auditor.
Response: False
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Question 40
Recalculation of billing amount verify that employees received the correct payment based on prevailing
base and overtime pay rules.
Response: False
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Question 41
Response: Ecology
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Question 42
Response: Effectiveness
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Question 43
_____. After findings are reported, it is incumbent on both management and auditors to verify that the
corrective actions are in fact applied and the problems fixed as expected.
Response: Follow-Up
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Question 44
_____/tour. For an area of interest, observe and note physical conditions (e.g., fencing, temperature,
cleanliness, and demarcation).
Response: Observe
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Question 45
Verify that _____ are in place and are working effectively to process incoming customer calls promptly
and provide accurate answers to customer inquiries.
Response: procedures
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Question 46
Verify that all deposits and withdrawals were recorded in the corresponding GL account, in the correct
period, and were authorized by the appropriate _____.
Response: manager
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Question 47
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Question 48
In the case of internal audits, anyone being _____ may be asked to give testimonial evidence during
interviews about a variety of topics.
Response: audited
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Question 49
Response: Efficiency
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Question 50
It is a critical subject for internal auditors because an individual’s viewpoint regarding what is right and
wrong will drive most aspects of decision-making and corporate behavior, including that related to the
performance of control activities and treatment of others.
Response: Ethics
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Question 51
Compliance issues. In the case of regulators and inspector reviews that identify instances of compliance
at other organizations, the internal audit department may investigate conditions at their organization.
Response: False
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Question 52
Response: Critical
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Question 53
Measuring quality is essential to determine if it is being achieved and always remember that people do
what is measured, repeat what is rewarded, and stop doing what is punished.
Response: Excellence
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Question 54
The event is considered to be imminent and expected to occur, the likelihood rating is
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Question 55
Defining the objectives of any engagement is essential as an initial step to put it on the right footing for
success.
Response: True
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Question 56
Response: Foot
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Question 57
Examples of Testimonial include the _____ performed while processing a loan application, how the
employee _____ incoming invoices, the _____ to record the purchase of inventory in the accounting
system, or the steps followed when notified that an employee has been _____ and _____ needs to be
granted to the computer systems.
Response: steps
Response: pays
Response: procedures
Response: hired
Response: access
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Question 58
Response: Critical
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Question 59
After findings are reported, it is incumbent on both management and auditors not to verify that the
corrective actions are in fact applied and the problems fixed as expected.
Response: False
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Question 60
The third phase of the audit is the communication of results, often referred to as _____.
Response: reporting
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Question 61
The organization has very little exposure to the threat, the likelihood rating is
Response: Unlikely
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Question 62
Question 63
Response: Severe
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Question 64
_____ evidence consists of verbal or written statements or assertions given by someone as proof
regarding the matter being discussed.
Response: Testimonial
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Question 65
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Question 66
The reporting phase includes scoping, budgeting, defining the population of interest, how testing will be
performed, and announcing the audit. Reporting is arguably the most important part of an audit.
Response: False
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Question 67
Response: Verify
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Question 68
_____ This involves tracing a transaction from the source (e.g., a cash receipt, file creation) to its
destination, which could be a financial, operational, or regulatory report.
Response: Trace
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Question 69
An _____ control questionnaire (ICQ) helps to evaluate internal controls in specific areas by asking key
questions.
Response: internal
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Question 70
Response: Excellence
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Question 71
Recalculation of overtime hours verify that the assets were classified correctly and the appropriate
depreciation schedule applied.
Response: False
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Question 72
A _____ is a diagram of the sequence of movements or actions of people or things involved in a process
or activity.
Response: flowchart