Quiz On Conducting On Consulting Assignment (GROUP5)
This document contains 30 statements related to problem-solving, management advisory services, and decision-making. The statements are either true or false. It provides a list of concepts and terms to test one's knowledge.
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Quiz On Conducting On Consulting Assignment (GROUP5)
This document contains 30 statements related to problem-solving, management advisory services, and decision-making. The statements are either true or false. It provides a list of concepts and terms to test one's knowledge.
We take content rights seriously. If you suspect this is your content, claim it here.
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1. Correlation explains causations.
FALSE Causations explains correlations.
2. Facts cannot be gathered by observing the FALSE
employees of a client perform their job-related Can be duties. 3. The level of time may determine the relative FALSE urgency and importance of initiating a particular level of intensity problem-solving process. 4. Facts and arguments should be presented in a TRUE clear, concise, and nontechnical manner.
5. PEST means political-ecological-sociological- FALSE
technological. political-economic-sociological- technological 6. An economic review identifies potential FALSE improvements to the implemented system and future performance review estimates the effort required to implement these improvements. 7. To improve deliveries of goods so that by the FALSE end of the year 95.5% of all deliveries are made 99.5% on time. 8. Each phase has no distinct purposes and FALSE occupies a separate time period within the overall Each phase has distinct purpose process.
9. Solution development phase is the important FALSE
and lengthy phase that follows the Implementation Implementation is the important and during a problem-solving process. lengthy phase that follows the solution development phase
12. A thorough post-implementation evaluation TRUE
should be conducted shortly after the solution has been fully in implemented. Report should be prepared as written documentation of the evaluation and presented to management. 13. Solution development is the third phase of the TRUE problem-solving process. 14. Environmental feasibility pertains to the FALSE usability of each solution alternative in Operational Feasibility environment and the persons for whom it is intended. Example areas to be considered are: capability of management, maturity of the organization, political environment, etc. 15. Client documentations are the third important FALSE source of facts. second important
16. Avoid expressing value judgments when TRUE
interacting with persons being observed. 17. The CPA should not and cannot take the TRUE responsibility for making management and policy decisions in any MAS engagement. 18. Association is more precise than correlation. FALSE Correlation is more precise than association
19. Technical feasibility concerns the ability of FALSE
each alternative solution to meet the legal Legal feasibility requirements imposed by outside authorities.
20. The general rule to be followed using a TRUE
decision process is "Choose the alternative solution that yields the best fit or value relative to the established criteria” 21. SCAMPER approach. This acronym stands TRUE for Substitute, Combine, Adjust, Magnify, Put to other uses, Eliminate and Reverse. 22. The first question asked and the last question TRUE that a consultant answers during the problem definition phase is “What is the problem?”
23. A consensus of the opinions is used to arrive TRUE
at a decision.
24. Delphi approach. This employs an idea- TRUE
generation concept similar to brainstorming. Experts are individual polled for ideas and these ideas are subsequently summarized and presented to each participant. 25. Questionnaire is best used when the persons TRUE from whom the consultant wants information are physically removed and travel is prohibitive or when numerous persons are to be asked and the facts to be so determined are verifiable from other sources. 26. Maximax approach which consists of (1) FALSE weighting the outcomes for the states of nature by Expected value calculation the probabilities of occurrence, (2) adding up the weighted outcomes to obtain the expected value of the payoff for each solution alternative, and (3) choosing the solution alternative having the maximum expected payoff. 27. Personal traits of involved managers and FALSE employees including intelligence, motivation, humble is not included leadership, quality, dependability, trustworthiness, humble and interpersonal skills. 28. Human elements of the problem is the FALSE geographic point or points where it occurs While Location or focus of the problem in most problem situations the location can be easily determined, in some extreme situations the location may require laborious retracings of tangled paths. 29. Human-related elements should be identified TRUE and assessed in the statement of the problem. Example is Tenure of involved managers and employees. 30. Interim presentations and written reports TRUE should be made throughout the solution development phase.