Human Resource Management
Fifteenth Edition
Chapter 1
Introduction to
Human Resource
Management
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Learning Objectives (1 of 2)
1-1. Explain what human resource management is
and how it relates to the management
process.
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Learning Objectives (2 of 2)
1-2. Briefly discuss and illustrate each of the
important trends influencing human resource
management.
1-3. List and briefly describe “distributed HR” and
other important aspects of human
management today.
1-4. List at least four important human resource
manager competencies.
1-5. Outline the plan of this book.
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I.
Explain what human resource
management is and how it
relates to the management
process.
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What Is Human Resource
Management? (1 of 2)
• The Management Process
– Planning
– Organizing
– Staffing
– Leading
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What Is Human Resource
Management? (2 of 2)
The topics we’ll discuss should therefore provide
you with the concepts and techniques every
manager needs to perform the “people” or
personnel aspects of management.
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Why Is Human Resource Management
Important to All Managers?
• To Avoid Personnel Mistakes
• To Improve Profits and Performance
• You May Spend Some Time as an HR Manager
• HR for Small Business – you may end up as your
own human resource manager
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Line and Staff Aspects of Human
Resource Management
• Authority is the right to make decisions, to direct
the work of others, and to give orders. Managers
usually distinguish between line authority and staff
authority.
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Line and Staff Managers
• Line authority
gives you the right
to issue orders
• Staff authority
gives you the right
to advise others in
the organization
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Line Manager’s HR Management
Responsibilities (1 of 3)
• Placing the right
person in the right job
• Starting new
employees in the
organization
(orientation)
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Line Manager’s HR Management
Responsibilities (2 of 3)
• Training employees for jobs that are new to them
• Improving the job performance of each person
• Gaining creative cooperation and developing
smooth working relationships
• Interpreting the company policies and procedures
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Line Manager’s HR Management
Responsibilities (3 of 3)
• Controlling labor cost
• Developing the abilities of each person
• Creating and maintaining departmental morale
• Protecting employees’ health and physical
conditions
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© 2008 Prentice Hall, Inc. All rights
reserved.
FIGURE 1–1
HR Organization Chart
for a Large Organization
1–13
Source: www.hr.wayne.edu/orgcharts.php. Accessed May 6, 2007.
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New Approaches To Organizing HR
• Reorganizing the HR function of how it is
organized and delivers HR services
– Shared Services (Transactional) HR teams
– Corporate HR teams
– Embedded HR teams
– Centers of expertise
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II.
Trends Shaping Human
Resource Management
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Trends in Human Resource
Management
• Workforce Demographics and Diversity Trends
• Trends in How People Work
• Improving Performance at Work: HR as a Profit
Center
• Globalization Trends
• Economic Trends
• Technology Trends
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More on HR Technology Trends
• There are 5 main types of digital technologies
driving HR professionals to automation:
– Social Media
– Mobile Applications
– Gaming
– Cloud Computing
– Data Analytics (as known as Talent Analytics)
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III.
Today’s New Human Resource
Management
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Today’s New Human Resource
Management
• A Brief History of Personnel/Human Resource
Management
• Distributed HR and the New Human Resource
Management
• Trends Shaping HR: Digital and Social Media
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A Quick Summary
FIGURE 1-4
What Trends Mean
for Human Resource
Management
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IV.
The New Human Resource
Manager
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The New Human Resource Manager
The Society of Human Resource Management
(SHRM) has a new “competency model” called the
SHRM Body of Competency and Knowledge that
itemizes what a New HR Manager needs
• What should they be able to exhibit?
• What basic functional areas of HR should they
have command?
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The Skills of the New HR Manager
HR managers can't
just be good at
traditional personnel
tasks like hiring and
training, but must
"speak the CFO's
language" by
defending human
resource plans in
measurable terms.
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Human Resource Manager
Certification
• HRCI Certifications
– PHR – Professional in Human Resources
– SPHR – Senior Professional in Human Resources
• SHRM now has its own competency and
knowledge based testing
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