Mariah Lynn Ritschard
303.801.8533 [email protected] mariahritschard.weebly.com
SUMMARY OF QUALIFICATIONS
• 5 years of administrative assistant experience assisting walk-ins, answering phones/emails,
operating electronic databases, following company data processes, filing, scanning, scheduling,
note dictation etc.
• Excels in leadership, as seen in leading several small groups as well as in positions in the
workplace
• Contributed to my employer becoming the number one Financial Advisor in the company
through organization, leadership, and communication in a very faced paced environment
• Outstanding customer service, written and verbal communication skills
• Excellent time management and organization skills; able take on several projects at once and
prioritize deadlines
• Proficient in Microsoft Office, Word, Outlook, Excel, PowerPoint and Access; can accurately
enter data at 60+ words per minute
• Self-motivated and am a fast learner as commented on by previous supervisors
PROFESSIONAL EXPERIENCE
Administrative
§ Assisted students, faculty and staff with the administrative process of graduate school, including
answering phones, emails and walk-ins
§ In charge of the calendar and all scheduling for my previous employer at First Command
§ Collected, reviewed, input and filed paperwork vital for students to graduate
§ Set up and manage paper or electronic filing systems, recording information, updating paperwork,
or maintaining documents
§ Helped improve, implement and utilize data input and processing plans (SWADGR, SHACOMI, etc.)
§ Trained new coworkers on the Graduate School’s complex processes, as well as being the contact
point for any questions
§ Reviewed formatting of many thesis’ and dissertations on a tight publishing deadline
§ Collaborated with all departments of the association, assisting with preparation for many events
§ Organized departmental information in several databases (Advance, Excel, etc.)
§ Held presentations of new information regarding Graduate School processes to faculty
Marketing/Customer Service
§ Provided excellent customer service by greeting and answering questions about different services
at the Graduate School
§ Point of contact for clients and other companies we worked with at First Command
§ Updated and organized contacts into a database (Excel) and updated social media sites (Twitter,
Facebook, Blog)
§ Recruited donors for fundraisers
§ Assisted in developing and organizing live events, helping clients and their guests with whatever
was needed, ranging from our large open house to a small family-gathering
§ Composed press releases and special interest stories for various events on a tight deadline
§ Composed blogs using WordPress that centered around wedding details and excitement
§ Updated event postings on several databases for the campus and community
§ Collaborated with several departments to ensure event dates, times, etc. were updated
§ Shadowed meetings with clients to get a better understanding of their needs
Mariah Lynn Ritschard
303.801.8533 [email protected] mariahritschard.weebly.com
EDUCATION
Master’s in Social Work (In Progress)
Colorado State University - Fort Collins, CO
Completed Coursework: Principles and Philosophy of Social Work, Generalist Practice-Small
Client Systems, Small Client Lab, Social Welfare Policy Analysis, Methods of Research I & II,
Advanced Practice: Manager/Administrator
Bachelor of Arts: Journalism and Technical Communication May 2014
Concentration in Public Relations
Minor in Business Administration
Colorado State University - Fort Collins, CO
WORK HISTORY
Executive Assistant; First Command Financial Services, FL Feb 2019-Present
Administrative Assistant; Colorado State University’s Graduate School, CO Nov 2015-Nov 2017
Enrichment Teacher, Sunshine House Early Learning Academy, CO Sept 2014-Nov 2015
Receptionist, Colorado State University’s Alumni Association, CO Sept 2013-May 2014
Wedding Assistant, Storytellers Events, CO May-Aug 2012 & 2013
Publicity & Marketing Intern, University Center for the Arts, CO Feb-May 2013
LEADERSHIP AND INVOLVEMENT
Small Group Leader, Chi Alpha Campus Ministry-Fort Collins, CO Sept 2010- May 2014
§ Former Vice President, duties included aiding with administrative responsibilities (room
scheduling, paperwork, contact with university representative)
§ Led three small groups over four years in which 13 of my 18 girls became leaders
§ Planned and executed 3-4 ministry parties throughout each school year
Mock PR Campaign Lead, LG Mobile-Fort Collins, CO Aug- Dec 2012
§ Developed a public relations campaign for a new smartphone
§ Created a budget, strategy, implementation and success rate
Won the competition within the class for best campaign
