List of Outsourced Service Providers (excluding Collection vendors) having Customer Interface as on 1st March 2021

List of Collection vendors are provided separately under 'Under Key policies and commitments'
S. No. Supplier Name Sub-Category BSR Site City
1 A B CONSULTANTS PAYMENT TRANSACTION PROCESSING KOLKATA
2 ABHISHEK PRAKASH DBA CITIWATCH SERVICES LENDING SVS/FULL LENDING SERVICES JAIPUR
3 ACE EQUITY SOLUTIONS PVT LTD DIRECT SALES/TELESALES TELEMARKETING GURGAON
4 AGILE HRM SERVICES LENDING SVS/FULL LENDING SERVICES HYDERABAD
5 AIM ADVISORY SERVICES PVT LTD DIRECT SALES/TELESALES TELEMARKETING NEW DELHI
BANGALORE, CHANDIGARH, CHENNAI, GURGAON,
ANDROMEDA SALES AND DISTRIBUTION FKA ANDROMEDA
6 DIRECT SALES/TELESALES TELEMARKETING HYDERABAD, JAIPUR, KOLKATA, MUMBAI, NEW DELHI,
MKT
PUNE, PUNJAB
7 ARCHI AGENCY LENDING SVS/FULL LENDING SERVICES AHMEDABAD
8 ARCIS E SVCS PVT LTD DIRECT SALES/TELESALES TELEMARKETING CHANDIGARH, GURGAON, NEW DELHI
9 ATHENA BPO PRIVATE LIMITED FKA ANDROMEDA BPO DIRECT SALES/TELESALES TELEMARKETING MUMBAI
10 AVON FINSERVE PVT LIMITED FKA AVON FINANCIAL DIRECT SALES/TELESALES TELEMARKETING AHMEDABAD
OUTSOURCED OPERATIONS
11 AVON GLOBAL SOLUTIONS PVT LTD CHENNAI
TRANSACTIONAL PRINT & CUSTOMER COMMUNICATIONS
12 AVON INC DIRECT SALES/TELESALES TELEMARKETING AHMEDABAD, KATARGAM
13 AVOSYS INDIA PVT LTD DIRECT SALES/TELESALES TELEMARKETING NEW DELHI
14 BENCHMARK SERVICES LENDING SVS/FULL LENDING SERVICES COIMBATORE
15 BRINKS INDIA PVT LTD CASH MANAGEMENT SVS/CASH TRANSIT MUMBAI
16 CAPITAL CORP DIRECT SALES/TELESALES TELEMARKETING BANGALORE
17 CARDS ACCEPTANCE SERVICES DIRECT SALES/TELESALES TELEMARKETING KOLKATA
18 CITICORP FINANCE (INDIA) LTD LOAN SERVICING MUMBAI
CARD PRODUCTION PERSONALIZATION & ISSUE MUMBAI
AHMEDABAD, AURANGABAD, BANGALORE, BARODA,
19 CMS INFO SYSTEMS LIMITED CASH MANAGEMENT SVS/CASH TRANSIT CHENNAI, COIMBATORE, KOCHI, KOLKATA, LUCKNOW,
MUMBAI, NAGPUR, NASIK, NEW DELHI, PUNE, SURAT
CLEARANCE/CASH CLEARING SERVICES BANGALORE, CHENNAI, NEW DELHI, THANE
20 COMFORT MARKETING DIRECT SALES/TELESALES TELEMARKETING MUMBAI
21 CONCENTRIX CUSTOMER SERVICE/CALL CENTER - CUSTOMER CARE BANGALORE
22 COVERT MANAGEMENT SERVICES PVT LTD LENDING SVS/FULL LENDING SERVICES BANGALORE
23 CREATIVE NETWORKS DIRECT SALES/TELESALES TELEMARKETING BANGALORE
24 DIRECT ACCESS (INDIA) PVT LTD DIRECT SALES/TELESALES TELEMARKETING MUMBAI, NEW DELHI
25 DREAM MERCHANTS CONSULTANCY PVT LTD DIRECT SALES/TELESALES TELEMARKETING KOLKATA
26 ECLAT MANAGEMENT SERVICES DIRECT SALES/TELESALES TELEMARKETING CHANDIGARH
27 EVERYDAY BANKING SOLUTION DIRECT SALES/TELESALES TELEMARKETING BANGALORE, CHENNAI, COIMBATORE
28 FENIL FINANCIAL DIRECT SALES/TELESALES TELEMARKETING AHMEDABAD
29 FINBROS MARKETING DIRECT SALES/TELESALES TELEMARKETING MUMBAI
30 FINBUD FINANCIAL SERVICES PVT LTD DIRECT SALES/TELESALES TELEMARKETING BANGALORE
31 FINWIZZ MANAGEMENT CONSULTANTS PVT LTD DIRECT SALES/TELESALES TELEMARKETING CHENNAI, HYDERABAD, KOLKATA, MUMBAI, NEW DELHI
32 GARUDA MARKETING AND SERVICES PVT LTD DIRECT SALES/TELESALES TELEMARKETING AHMEDABAD, BARODA
33 GHOSH KHANNA AND CO (GKC) LENDING SVS/FULL LENDING SERVICES NEW DELHI
34 GLOBAL VISION CORPORATE SERVICES PVT LTD DIRECT SALES/TELESALES TELEMARKETING JAIPUR
35 GUPTA AND SHARMA OUTSOURCED OPERATIONS CHENNAI
36 IDEAL FINANCE MANAGEMENT LENDING SVS/FULL LENDING SERVICES MUMBAI
37 KS AND WD ASSOCIATES LENDING SVS/FULL LENDING SERVICES NEW DELHI
38 M/S PLATINUM CREDIT SOLUTIONS DIRECT SALES/TELESALES TELEMARKETING CHANDIGARH
39 M/S VERTEX DIRECT SALES/TELESALES TELEMARKETING PUNE
40 MATUN FINCONCEPTS DIRECT SALES/TELESALES TELEMARKETING AHMEDABAD, MUMBAI, PUNE
41 MEDALLIA INC BUSINESS APPLICATIONS ENGLEWOOD, PALO ALTO, SAN MATEO, SANTA CLARA
CUSTOMER SERVICE/CALL CENTER - CUSTOMER CARE
42 MMC INFOTECH SERVICES PVT LTD DIRECT SALES/TELESALES TELEMARKETING CHENNAI
LENDING SVS/FULL LENDING SERVICES
43 MS FINSOL MARKETING PVT LTD DIRECT SALES/TELESALES TELEMARKETING MUMBAI, PUNE
44 N S ADVISORY SERVICES PVT LTD LENDING SVS/FULL LENDING SERVICES KOLKATA
45 OM INNOVATION CALL SERVICES PRIVATE LIMITED DIRECT SALES/TELESALES TELEMARKETING KOLKATA, NEW DELHI
AHMEDABAD, AMBALA CANTT, CHENNAI, HYDERABAD,
46 PAMAC FINSERVE PVT LTD LENDING SVS/FULL LENDING SERVICES
KOLKATA, MUMBAI, PUNE
47 PLATINUM SMART TECH INDIA PRIVATE LIMITED DIRECT SALES/TELESALES TELEMARKETING PUNE
48 PRA ASSOCIATES LENDING SVS/FULL LENDING SERVICES CHANDIGARH
AHMEDABAD, BANGALORE, CHANDIGARH, CHENNAI,
49 RAAJ KHOSLA AND CO PRIVATE LIMITED DIRECT SALES/TELESALES TELEMARKETING
KOLKATA, MUMBAI, NEW DELHI, PUNE
50 RADIANT CASH MANAGEMENT SERVICES LTD CASH MANAGEMENT SVS/CASH TRANSIT CHENNAI
CHANDIGARH, JAIPUR, MUMBAI, NEW DELHI,
51 SECURITRANS INDIA PVT LTD CASH MANAGEMENT SVS/CASH TRANSIT
SECUNDERABAD
DIRECT SALES/TELESALES TELEMARKETING
52 SHAH AND GARG JAIPUR
LENDING SVS/FULL LENDING SERVICES
53 SHARP STREAK LENDING SVS/FULL LENDING SERVICES COIMBATORE
54 SHIVA AND CO DIRECT SALES/TELESALES TELEMARKETING CHENNAI
55 SLICK SOLUTIONS LENDING SVS/FULL LENDING SERVICES CHENNAI
56 SPECTRA CONSULTANCY SERVICES DIRECT SALES/TELESALES TELEMARKETING BANGALORE, CHENNAI, HYDERABAD
57 SRI SAI BALAJI ASSOCIATES FKA SRI VENSAI ASSOCIATE DIRECT SALES/TELESALES TELEMARKETING HYDERABAD
58 STARPOWERZ HUMAN RESOURCES FKA AR ASSOCIATES DIRECT SALES/TELESALES TELEMARKETING CHENNAI, HYDERABAD
59 SUDARSANAM AND ASSOCIATES DIRECT SALES/TELESALES TELEMARKETING CHENNAI
DIRECT SALES/TELESALES TELEMARKETING
60 SURVIN INDIA PVT LTD NEW DELHI
LENDING SVS/FULL LENDING SERVICES
61 SYKES GLOBAL SERVICES CUSTOMER SERVICE/CALL CENTER - CUSTOMER CARE MANDALUYONG CITY
CUSTOMER SERVICE/CALL CENTER - CUSTOMER CARE MUMBAI
62 TATA CONSULTANCY SERVICES LTD (TCS) OUTSOURCED OPERATIONS CHENNAI, GURGAON, MUMBAI
PAYMENT TRANSACTION PROCESSING CHENNAI, GURGAON, KOLKATA, MUMBAI
AHMEDABAD, BANGALORE, CHENNAI, GURGAON,
63 TELEPERFORMANCE GLBL SPL FKA INTELENET BUSS SVCS PAYMENT TRANSACTION PROCESSING
HYDERABAD, KOLKATA, MUMBAI, PUNE
64 TITAN CORPORATES SOLUTIONS LENDING SVS/FULL LENDING SERVICES NEW DELHI
65 TS MAHALINGAM & SONS DIRECT SALES/TELESALES TELEMARKETING BANGALORE, COIMBATORE, HYDERABAD
66 TS MAHALINGAM AND SONS FINANCIAL SVC LTD DIRECT SALES/TELESALES TELEMARKETING CHENNAI, HYDERABAD
67 UNIQUE CREDIT CONSULTANCY SERVICES LENDING SVS/FULL LENDING SERVICES PUNE
DIRECT SALES/TELESALES TELEMARKETING BANGALORE, CHENNAI, HYDERABAD
68 VAITHISVARAN AND CO LLP
LENDING SVS/FULL LENDING SERVICES BANGALORE, HYDERABAD
DIRECT SALES/TELESALES TELEMARKETING
69 VEERARAGHAVAN AND CO MUMBAI
LENDING SVS/FULL LENDING SERVICES
70 VYBHAVS DIRECT SALES/TELESALES TELEMARKETING CHENNAI, COIMBATORE
71 RAPID INVESTIGATION SERVICES LENDING SVS/FULL LENDING SERVICES CHANDIGARH, ZIRAKPUR
72 SAKAR MANAGEMENT CONSULTANTS PVT LTD LENDING SVS/FULL LENDING SERVICES NAVRANGPURA

Modified Date : 05-03-2021