Thad Kroon
6410 Hickorycrest Drive
Spring, TX 77389
713-501-5652
www.thadkroon.weebly.com
Professional 30 years of industry business and finance experience including business ownership
Profile
Respected leader with emphasis on personnel development and business growth
Acquiring teaching certification to begin vocation as classroom teacher and educator
Experience Conroe Independent School District Feb 2020 – Present
School Bus Driver – 936-709-7940
Fulfill responsibilities of safely transporting children of all ages throughout school district
CDL Class B Licensed with Passenger and School Bus endorsements
Transportation Security Administration - U.S. Dept of Homeland Security Mar 2019 – Feb 2020
TSA Federal Officer -713-454-6933
TSA Checkpoint Transportation Security Officer (TSO) at Houston Hobby airport
Fulfill mission of ensuring the safety of traveling public in high stress / high activity environment
Federal Officer fully certified to conduct passenger and baggage security screening
Texas Dept of Insurance - Division of Workers' Compensation Dec 2018 – Mar 2019
Team Lead - 800-252-7031
Provide oversight, coaching, metrics evaluation and training for Houston East compliance office
Responsible for regulatory oversight of Texas Workers' Compensation laws
SERVPRO of Bear Creek Oct 2013 – Jul 2018
Business Owner and General Manager 281.463.9800
Owning and directing all areas of Houston area SERVPRO franchise focusing on water & fire remediation
Certified instruction of Continuing Education training of adjusters and Safety training for technicians
Responsible for all aspects of company including personnel, sales, production and safety training
BMC SOFTWARE Mar 2007 – Oct 2013
Senior Manager / Manager, Order Management Reporting and Analytics - 800.996.7566 (code 11146)
Manage team of analysts responsible for operational and business analytics regarding Renewals, Orders
Services, Collections, and Professional Services
BMC Awards: Operations Manager of Quarter (2012), Operational Innovation Award (2010)
FIRST DATA CORPORATION – TELECHECK SERVICES Sep 1996 – Mar 2007
Director, Manager, Analyst Finance & Risk Management - 800.996.7566 (code 10776)
Responsible for risk management of $300 million client check portfolio and the risk management of an
authorization system which processes over $24 billion annually
Graduate of First Data’s Elite 15-course First Leaders Program
d Resume: Thad Kroon, Page 2
Education University of Houston – Downtown Houston, TX
Bachelor of Science – Business and Commerce, Major: Accounting
Degree acquired: December, 1988
Skills Extensive business and finance industry experience with emphasis on business management
Excellent team player who leads and motivates by example
Proven leader with excellent communication skills - oral and written
MS Office (Excel, Word, Powerpoint, etc), Xactimate, Tableau, QuickBooks
Licenses / In process of acquiring Teacher Certification through Teachworthy
Certifications
276 TExES Business and Finance 6-12; Passed 3/19/21
Certified Continuous Education instructor with Servpro Industries.
Former Certified Federal Officer with TSA with extensive background clearance
CDL Class B Licensed with Passenger and School Bus endorsements
References Kendrick Thomas, Transportation Supervisor
Conroe ISD
[email protected] 832-592-8857
Helen Williams, Human Resources
Transportation Security Administration
[email protected] (work) 713-454-8837 (cell) 713-206-4816
Rochelle Johnson, Region Manager
Texas Department of Insurance - DWC
[email protected] 832-869-8161
Chuck Hutchins, Franchise Business Consultant
SERVPRO of Northwest Texas
[email protected] 214-762-5442
Bill Ridlehuber, Senior Director
BMC Software
713-320-4590
Sharat Shankar, Chief Operating Officer & Chief Risk Officer
(Supervisor during years at FDC/TeleCheck)
Lending USA
713-294-2940