INDEPENDENT SHORT CODE (ISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

Voice Mail : Direct deposit message access
13131 Altel Communications Sdn Bhd
code

13331 Voice Mail: Retrieve access code Altel Communications Sdn Bhd

13333 IVR: Recharge by Scratch Card Altel Communications Sdn Bhd

13334 IVR: Recharge for 3rd Party Altel Communications Sdn Bhd

13335 IVR: Query prepaid balance Altel Communications Sdn Bhd

13336 IVR: Prepaid balance transfer Altel Communications Sdn Bhd

Voice Mail: Caller ID display on message
13338 Altel Communications Sdn Bhd
notification
Voice Mail: Divert access code for busy/no
13391 Altel Communications Sdn Bhd
answer calls
13398 IVR: Query sub-account Altel Communications Sdn Bhd

13399 IVR: Query postpaid credit Altel Communications Sdn Bhd

13144 Customer Care Baraka Telecom Sdn Bhd

13244 Talian Hidayah Baraka Telecom Sdn Bhd

Updated: 24 Dec 2014 Short Code . Page 1/19

INDEPENDENT SHORT CODE (ISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

1111 Customer Service Hotline Celcom Axiata Berhad

1118 Batch Activation for Prepaid Touch Advance Celcom Axiata Berhad

1221 Air Asia Voice Portal Celcom Axiata Berhad

1313 Mailbox Retrieval Celcom Axiata Berhad

1323 Mailbox Retrieval from other Handphone Celcom Axiata Berhad

1330 Batch Activation for Prepaid INTM Celcom Axiata Berhad

1331 Corporate Helpdesk Celcom Axiata Berhad

1332 Third Party Recharge for Prepaid INTM Celcom Axiata Berhad

1333 On-Line Menu for Pre Celcom Axiata Berhad

1338 WAP Services Celcom Axiata Berhad

1777 Yahoo! Messenger (via SMS) Celcom Axiata Berhad

1909 Prepaid Helpline Celcom Axiata Berhad
1911 Call Celcom Only and Call Me Only Services Celcom Axiata Berhad
1919 Dealers Helpline Celcom Axiata Berhad

1930 Prepaid IVR Helpline - Self Service Celcom Axiata Berhad

Updated: 24 Dec 2014 Short Code . Page 2/19

INDEPENDENT SHORT CODE (ISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

1968 Philleo Allied Bank - GSM Access Celcom Axiata Berhad

1971 Prepaid Teleservice Celcom Axiata Berhad

1990 Prepaid CPM - Credit Balance Retrieving Celcom Axiata Berhad

1999 Voicemail Retrieve 3G Videomail Celcom Axiata Berhad
13100 Budget IDD Call Celcom Axiata Berhad

13120 Voicemail Retrieval Celcom Axiata Berhad

13125 Careline Celcom Axiata Berhad

13162 Indonesian Customers Care Line Celcom Axiata Berhad

13322 IVR Pra-bayar XOX Celcom Axiata Berhad

13362 Careline - Bahasa Benggali Celcom Axiata Berhad

1335 Ring Back Tone (RBT) service Ceres Telecom Sdn Bhd
110 SMS Centre DiGi Telecommunications Sdn Bhd

121 Voice Mail DiGi Telecommunications Sdn Bhd

13100 Budget IDD calls service DiGi Telecommunications Sdn Bhd

13122 IVR Broadcast DiGi Telecommunications Sdn Bhd

13131 DiGi Customer Services DiGi Telecommunications Sdn Bhd

13333 IVR Ring Back Tone DiGi Telecommunications Sdn Bhd

Updated: 24 Dec 2014 Short Code . Page 3/19

INDEPENDENT SHORT CODE (ISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

12273 1CARE (Customer Service) Enabling Asia Tech Sdn Bhd

121 Voice Mail Maxis Mobile Services Sdn Bhd

122 Access credit check (Hotlink) Maxis Mobile Services Sdn Bhd

123 General Customer Service Line Maxis Mobile Services Sdn Bhd

1112 WAP Maxis Mobile Services Sdn Bhd

1201 Large Accounts Fault Maxis Mobile Services Sdn Bhd

1202 General Faults Maxis Mobile Services Sdn Bhd

1205 MOC Consumer Maxis Mobile Services Sdn Bhd
1312 Customer Service Line (Prepaid Subscribers) Maxis Mobile Services Sdn Bhd
1313 Priority Services Unit Maxis Mobile Services Sdn Bhd
1333 MOC Corporate Maxis Mobile Services Sdn Bhd
1919 Business Contact Centre Maxis Mobile Services Sdn Bhd
1921 UMS Maxis Mobile Services Sdn Bhd
13100 1-Deal Budget Call Maxis Mobile Services Sdn Bhd

13200 Value IDD Maxis Mobile Services Sdn Bhd

13232 Voice Portal Maxis Mobile Services Sdn Bhd
13331 Indonesian Self Help & Contact Centre Maxis Mobile Services Sdn Bhd

Updated: 24 Dec 2014 Short Code . Page 4/19

INDEPENDENT SHORT CODE (ISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

13388 Careline Packet One Sdn Bhd

123 Announcement Test Telekom Malaysia Berhad

124 Announcement Test Telekom Malaysia Berhad

125 Announcement Test Telekom Malaysia Berhad

126 Announcement Test Telekom Malaysia Berhad

135 CNO Support Telekom Malaysia Berhad

136 CNO Support Telekom Malaysia Berhad

137 CNO Support Telekom Malaysia Berhad

1311 Line Testing Telekom Malaysia Berhad

1312 Line Test System 2 Telekom Malaysia Berhad

1313 Cable Verification Telekom Malaysia Berhad

1314 Project Stars-Re-1 Telekom Malaysia Berhad

1315 EZNET Telekom Malaysia Berhad

1316 Project Stars-Re-3 (ISDN) Telekom Malaysia Berhad

1319 Immediate Telephone Service Project Telekom Malaysia Berhad

1390 CNO Support Telekom Malaysia Berhad

1394 CNO Support Telekom Malaysia Berhad

1395 CNO Support Telekom Malaysia Berhad

Updated: 24 Dec 2014 Short Code . Page 5/19

INDEPENDENT SHORT CODE (ISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

1396 CNO Support Telekom Malaysia Berhad
1397 CNO Support Telekom Malaysia Berhad
1399 Credit Mgmt Unit Helpdesk Telekom Malaysia Berhad

1711 Virtual Private Network (ON NET TO ON NET) Telekom Malaysia Berhad
Virtual Private Network (OFF NET TO OFF
1712 Telekom Malaysia Berhad
NET)
Translated No (RRC-ring ring card internal
1730 Telekom Malaysia Berhad
code)
1733 Service Provider Rach Call Centre Telekom Malaysia Berhad

1737 IVR - for migration Will, Rill & Mars to CDMA Telekom Malaysia Berhad

1741 Internal Test for non operating B-table Telekom Malaysia Berhad
Internal test for non operating Routing Case
1742 Telekom Malaysia Berhad
(AXE)
1743 Internal test for non operating A-table (AXE) Telekom Malaysia Berhad
Internal routing for TMNET maintenance
1745 Telekom Malaysia Berhad
number
1746 Voice Mail Deposit for 8 digit Telekom Malaysia Berhad

1747 Test number for Jaring EZNET Telekom Malaysia Berhad

1751 Internal routing for MCP equipment Telekom Malaysia Berhad

1756 Credit Mgmt Unit Helpdesk Telekom Malaysia Berhad

Updated: 24 Dec 2014 Short Code . Page 6/19

INDEPENDENT SHORT CODE (ISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

1762 Voicemail Alert Telekom Malaysia Berhad
Internal routing for LMG/MDF CENTRE (CNO
1765 Telekom Malaysia Berhad
KTG)
Internal routing for LMG/MDF CENTRE (CNO
1766 Telekom Malaysia Berhad
KTG)
Internal routing for LMG/MDF CENTRE (CNO
1767 Telekom Malaysia Berhad
KTG)
1784 Internal routing for Home Prepaid Telekom Malaysia Berhad
1786 Internal routing for HOME Prepaid Telekom Malaysia Berhad
1788 Internal routing for IP Prepaid Telekom Malaysia Berhad
1789 TELESISWA Telekom Malaysia Berhad
1791 VSAT Ku Band & VSAT Directway Telekom Malaysia Berhad
1792 VSAT Ku Band & VSAT Directway Telekom Malaysia Berhad
1793 VSAT Ku Band & VSAT Directway Telekom Malaysia Berhad
Test Number for KL Tandem U4 Exchange
1937 Telekom Malaysia Berhad
KLT4
Test Number for KL Tandem U4 Exchange
1938 Telekom Malaysia Berhad
KLT4
1942 Automatic Answering Trunk Test Telekom Malaysia Berhad
1943 Trunk Terminal Test Line (TTTL) Telekom Malaysia Berhad
1944 Trunk Monitoring Test Line (TMTL) Telekom Malaysia Berhad
1997 CNO Support Telekom Malaysia Berhad

Updated: 24 Dec 2014 Short Code . Page 7/19

INDEPENDENT SHORT CODE (ISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

13098 Credit Limit/Usage Alert Telekom Malaysia Berhad
13099 Credit Limit/Usage Alert Telekom Malaysia Berhad
IP Prepaid (3rd party reload) - Test number
13100 Telekom Malaysia Berhad
:Nortel
IP Prepaid (PSTN call back) - Test number
13102 Telekom Malaysia Berhad
:Sonus
13104 NGN IP Postpaid - Connection to Huawei Telekom Malaysia Berhad
13105 NGN IP Postpaid - Connection to Siemens Telekom Malaysia Berhad
13107 NGN Home Prepaid - Test number :Huawei Telekom Malaysia Berhad
13108 Careline (Call from SNA Server) Telekom Malaysia Berhad
13109 NGN Home Prepaid - Test number :Siemens Telekom Malaysia Berhad
13179 Hotline ITSSO Telekom Malaysia Berhad
13180 MNP Routing - Test Telekom Malaysia Berhad
13181 Voice/Video conferencing POC Telekom Malaysia Berhad
13182 New Voicemail Deposit Telekom Malaysia Berhad
13183 Automatic Network Identification Telekom Malaysia Berhad
13185 Test number for CallPOINT project Telekom Malaysia Berhad
Test number for speech recognition
13186 Telekom Malaysia Berhad
CallPOINT project
13188 Fixed SMS Telekom Malaysia Berhad

Updated: 24 Dec 2014 Short Code . Page 8/19

INDEPENDENT SHORT CODE (ISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

Translated No. for Data fault Management
13190 Telekom Malaysia Berhad
Service
Home Postpaid to Access Directory
13193 Telekom Malaysia Berhad
Assistance Service
13200 Post paid Budget IDD Telekom Malaysia Berhad
13206 Ujian IOT NGN Nortel Telekom Malaysia Berhad
13207 Test Number IOT NGN - Sonus Telekom Malaysia Berhad
13208 Test Number IOT NGN - Sonus Mobile Telekom Malaysia Berhad
13209 NGN IOT Sonus - Siemens Telekom Malaysia Berhad
13210 Test number - Mass Calling Service Telekom Malaysia Berhad
13211 Test number - Mass Calling Service Telekom Malaysia Berhad
13212 Test number - Mass Calling Service Telekom Malaysia Berhad
13213 Test number - Mass Calling Service Telekom Malaysia Berhad
13214 Test number - Mass Calling Service Telekom Malaysia Berhad
13215 Test number - Mass Calling Service Telekom Malaysia Berhad
13216 Test number - Mass Calling Service Telekom Malaysia Berhad
13217 Test number - Mass Calling Service Telekom Malaysia Berhad
13218 Test number - Mass Calling Service Telekom Malaysia Berhad
13219 Test number - Mass Calling Service Telekom Malaysia Berhad
13234 TM Tollgate System Telekom Malaysia Berhad

Updated: 24 Dec 2014 Short Code . Page 9/19

INDEPENDENT SHORT CODE (ISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

13235 CDMA Voicemail System Telekom Malaysia Berhad
13237 VSAT C-Band Starnet Telekom Malaysia Berhad
13238 VSAT C-Band Directway Telekom Malaysia Berhad
13239 VSAT Ku-Band Directway Telekom Malaysia Berhad
Internal routing - Mass Calling AutoDial to
13301 Telekom Malaysia Berhad
PAX System
Internal routing - Mass Calling AutoDial to
13303 Telekom Malaysia Berhad
PAX System
Internal routing - Mass Calling AutoDial to
13304 Telekom Malaysia Berhad
PAX System
TM Event Services ( Event billing System) -
13308 Telekom Malaysia Berhad
for routing
Internal routing - Mass Calling (AutoDial to
13310 Telekom Malaysia Berhad
MCS Central Mgmt)
Internal routing - Mass Calling (AutoDial to
13311 Telekom Malaysia Berhad
MCS Central Mgmt)
Internal routing - Mass Calling (AutoDial to
13312 Telekom Malaysia Berhad
MCS Central Mgmt)
Internal routing - Mass Calling (AutoDial to
13322 Telekom Malaysia Berhad
MCS Central Mgmt)
Internal routing - Mass Calling (AutoDial to
13323 Telekom Malaysia Berhad
MCS Central Mgmt)
Internal routing - Mass Calling (AutoDial to
13324 Telekom Malaysia Berhad
MCS Central Mgmt)
Internal routing - Mass Calling (AutoDial to
13325 Telekom Malaysia Berhad
MCS Central Mgmt)

Updated: 24 Dec 2014 Short Code . Page 10/19

INDEPENDENT SHORT CODE (ISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

Internal routing - Mass Calling (AutoDial to
13326 Telekom Malaysia Berhad
MCS Central Mgmt)
Internal routing - Mass Calling (AutoDial to
13327 Telekom Malaysia Berhad
MCS Central Mgmt)
Internal routing - Mass Calling (AutoDial to
13328 Telekom Malaysia Berhad
MCS Central Mgmt)
Internal routing - Mass Calling (AutoDial to
13329 Telekom Malaysia Berhad
MCS Central Mgmt)
13330 Test number - Mass Calling Service Telekom Malaysia Berhad
13334 Test number - Mass Calling Service Telekom Malaysia Berhad
13337 Test number - Mass Calling Service Telekom Malaysia Berhad
13338 Test number - Mass Calling Service Telekom Malaysia Berhad
Internal Routing Number dari MCS ke PAX
13363 Telekom Malaysia Berhad
(Public Audiotext)
13370 Single Number Access (Interworking Test) Telekom Malaysia Berhad
13375 DIAS Trial Short Code Telekom Malaysia Berhad
13377 Maintenance Number for SNA Huawei Telekom Malaysia Berhad
13903 CNO Support Telekom Malaysia Berhad
Hotline Service from BSN to Police
17441 Telekom Malaysia Berhad
(Temporary)
17550 EA call Screening Function Telekom Malaysia Berhad

Updated: 24 Dec 2014 Short Code . Page 11/19

INDEPENDENT SHORT CODE (ISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

191 MNP - Special route TT DOTCOM Sdn Bhd

192 NGN - Special route TT DOTCOM Sdn Bhd

194 Special project with partner TT DOTCOM Sdn Bhd

1310 Music Downloads U Mobile Sdn Bhd
1311 Voicemail U Mobile Sdn Bhd
1312 Budget IDD U Mobile Sdn Bhd
1315 Voicemail Retrieval U Mobile Sdn Bhd
1318 Customer Care U Mobile Sdn Bhd
1319 Malay & Islamic U Mobile Sdn Bhd
1322 Videomail U Mobile Sdn Bhd
1328 Balance check / Top up FREE U Mobile Sdn Bhd
1329 Sports Portal U Mobile Sdn Bhd
1336 Games Downloads U Mobile Sdn Bhd
1338 Ring Back Tone U Mobile Sdn Bhd
1339 Home Surveillance U Mobile Sdn Bhd
13111 Customer’s Account Information Tune Talk Sdn Bhd
Voice content for Outbound International
13121 Tune Talk Sdn Bhd
Roamer
13131 Application activation Tune Talk Sdn Bhd

Updated: 24 Dec 2014 Short Code . Page 12/19

COMMON INTERCARRIER SHORT CODE (CISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

1050 TM Telecentre Telekom Malaysia Berhad

1051 Time Announcement Telekom Malaysia Berhad

1058 Primecare MSC PTT Telekom Malaysia Berhad

1060 National Datacom Service Centre Telekom Malaysia Berhad

1061 Data & Telex Fault Reporting Telekom Malaysia Berhad

1065 Disaster Alert System Telekom Malaysia Berhad

1092 Telecard Telekom Malaysia Berhad

1099 Ring Ring card Telekom Malaysia Berhad

13501 Transaction Network service Telekom Malaysia Berhad

13502 Transaction Network service Telekom Malaysia Berhad

13503 Transaction Network service Telekom Malaysia Berhad

Enhanced Automated Location Identification
13504 Telekom Malaysia Berhad
(ALI)
13505 Transaction Network service Telekom Malaysia Berhad

13701 Mass Calling Service Telekom Malaysia Berhad

13702 Mass Calling Service Telekom Malaysia Berhad

13703 Mass Calling Service Telekom Malaysia Berhad

13704 Mass Calling Service Telekom Malaysia Berhad

13705 Mass Calling Service Telekom Malaysia Berhad

Updated: 24 Dec 2014 Short Code . Page 13/19

COMMON INTERCARRIER SHORT CODE (CISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

13706 Mass Calling Service Telekom Malaysia Berhad
13707 Mass Calling Service Telekom Malaysia Berhad

13708 Mass Calling Service Telekom Malaysia Berhad

13709 Mass Calling Service Telekom Malaysia Berhad

13710 Mass Calling Service Telekom Malaysia Berhad

13711 Mass Calling Service Telekom Malaysia Berhad

13712 Mass Calling Service Telekom Malaysia Berhad

13713 Mass Calling Service Telekom Malaysia Berhad

13714 Mass Calling Service Telekom Malaysia Berhad

13715 Mass Calling Service Telekom Malaysia Berhad

13716 Mass Calling Service Telekom Malaysia Berhad

13717 Mass Calling Service Telekom Malaysia Berhad

13718 Mass Calling Service Telekom Malaysia Berhad

13719 Mass Calling Service Telekom Malaysia Berhad

13720 Mass Calling Service Telekom Malaysia Berhad

13721 Mass Calling Service Telekom Malaysia Berhad

13722 Mass Calling Service Telekom Malaysia Berhad

13723 Mass Calling Service Telekom Malaysia Berhad

Updated: 24 Dec 2014 Short Code . Page 14/19

COMMON INTERCARRIER SHORT CODE (CISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

13724 Mass Calling Service Telekom Malaysia Berhad
13725 Mass Calling Service Telekom Malaysia Berhad

13726 Mass Calling Service Telekom Malaysia Berhad

13727 Mass Calling Service Telekom Malaysia Berhad

13728 Mass Calling Service Telekom Malaysia Berhad

13729 Mass Calling Service Telekom Malaysia Berhad

13730 Mass Calling Service Telekom Malaysia Berhad

13731 Mass Calling Service Telekom Malaysia Berhad

13732 Mass Calling Service Telekom Malaysia Berhad

13733 Mass Calling Service Telekom Malaysia Berhad

13734 Mass Calling Service Telekom Malaysia Berhad

13735 Mass Calling Service Telekom Malaysia Berhad

13736 Mass Calling Service Telekom Malaysia Berhad

13770 Mass Calling Service Telekom Malaysia Berhad

13771 Mass Calling Service Telekom Malaysia Berhad

13772 Mass Calling Service Telekom Malaysia Berhad

13773 Mass Calling Service Telekom Malaysia Berhad

13774 Mass Calling Service Telekom Malaysia Berhad

Updated: 24 Dec 2014 Short Code . Page 15/19

COMMON INTERCARRIER SHORT CODE (CISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

13775 Mass Calling Service Telekom Malaysia Berhad

13776 Mass Calling Service Telekom Malaysia Berhad

13777 Mass Calling Service Telekom Malaysia Berhad

13778 Mass Calling Service Telekom Malaysia Berhad

13779 Mass Calling Service Telekom Malaysia Berhad
1511 Jaring Telekom Malaysia Berhad

1515 TMNet - PSTN Telekom Malaysia Berhad

1525 TMNet - ISDN Telekom Malaysia Berhad

Electricity Customer Management Centre

15454 Telekom Malaysia Berhad
(TNB & SESB)
1553 Voice Mail Deposit for 7 digit Telekom Malaysia Berhad
15544 National Disaster Centre Telekom Malaysia Berhad
1555 Retrieve message from voice mail Telekom Malaysia Berhad
15999 Talian Nur Telekom Malaysia Berhad
15888 MAMPU - SMS Short Code Telekom Malaysia Berhad

Updated: 24 Dec 2014 Short Code . Page 16/19

COMMON INTERCARRIER SHORT CODE (CISC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

1093 Prepaid Card TT DOTCOM Sdn Bhd

1094 Postpaid Card TT DOTCOM Sdn Bhd

1517 Internet Dial-Up TT DOTCOM Sdn Bhd
1599 Store & Forward Fax TT DOTCOM Sdn Bhd

1911 Voice Mail TT DOTCOM Sdn Bhd

Updated: 24 Dec 2014 Short Code . Page 17/19

COMMONLY KNOWN SHORT CODE (CKSC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

112 GSM Emergency DiGi Telecommunications Sdn Bhd

100 Single Number Access Telekom Malaysia Berhad

101 Domestic International Assistance Service Telekom Malaysia Berhad

103 Directory Enquiry Telekom Malaysia Berhad

104 Telegram Telekom Malaysia Berhad

108 International Assisted Service Telekom Malaysia Berhad

991 Civil Defence Service Telekom Malaysia Berhad

992 Police Department Telekom Malaysia Berhad

993 Talian Hospital Telekom Malaysia Berhad

994 Fire Department Telekom Malaysia Berhad

Agensi Penguatkuasaan Maritime Malaysia -
996 Telekom Malaysia Berhad
Perkhidmatan Kecemasan
999 General Emergency Service Telekom Malaysia Berhad

Updated: 24 Dec 2014 Short Code . Page 18/19

CARRIER SELECTION CODE (CSC)

SHORT CODE NUMBER SERVICE NAME OPERATOR

18881 Equal Access call screening Telekom Malaysia Berhad

18882 Smart Code (EA Access) Maxis Mobile Services Sdn Bhd

18889 Celcom Prepaid Teleservice Celcom Axiata Berhad

Updated: 24 Dec 2014 Short Code . Page 19/19