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Fact Finding Techniques Fact Finding Techniques For Requirements

Fact Finding Techniques for Requirements analysis

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0% found this document useful (0 votes)
197 views7 pages

Fact Finding Techniques Fact Finding Techniques For Requirements

Fact Finding Techniques for Requirements analysis

Uploaded by

walllac
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Fact Finding Techniques || Fact Finding Techniques for Requirements https://bcisnotes.com/thirdsemester/system-analysis-and-design/fact-find...

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Microprocessor
Fact-Finding Techniques (43)

Fundamentals of Sociology
Fact-�nding techniques are a process of collection of data and
information based on techniques that contain a sampling of (53)

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existing documents, research, observation, questionnaires, Numerical Methods


interviews, prototyping, and joint requirements planning. System
(1)
analyst uses suitable fact-�nding techniques to develop and
implement the current existing system. Collecting required facts Question Bank

are very important to apply tools in System Development Life Cycle (33)
because tools cannot be used e�ciently and e�ectively without System Analysis and Design
proper extracting from facts.
(33)

Fact-�nding techniques are used in the early stage of the System


Development Life Cycle including system analysis phase, design,
and post-implementation review. Facts included in any information
system can be tested based on three steps: data facts used to
create useful information, process- functions to perform the
objectives, and interface- designs to interact with users.

Seven common fact-�nding techniques are:

A sampling of existing documentation, forms, and databases


Research and Site visits
Observation of the work environment
Questionnaires
Interviews
Prototyping
Joint requirements planning

A sampling of existing documentation,


forms and databases:

The best way to analyze the existing system is to collect facts


from existing documentation rather than from human
sources. There are various kinds of documents to collect
facts from existing documents. These include e-mails,
customer complaints, suggestion box notes, and reports that
document the problem area problem performance reviews,
samples of completed manual forms and reports, and
samples of completed computerized forms and reports
various types of �owcharts and diagrams, program
documentation and user training manuals. System analyst
uses sampling techniques in order to organize the above
documentation. The sampling technique is the process of
combing a representative sample of documents, form, and

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records.

Research and Site visits:

Research and site visits, second technique, is the process of


examining the problems which had previously solved by
other sources that can be either human or documents. To
solve the requirements of the problem, the analyst visits
other organizations that had previously experienced similar
problems. In addition, the analyst can also �nd the
information from the database, reference books, case
studies, and the Internet.

Advantages of Research and Site visits:

It can save time if the problem is already solved. A researcher


can know how di�erent people previously solved the same
problems. Researchers always know detailed information
about the current development system.

Disadvantages of Research and Site visits:

Need the authority to access the appropriate source of


information. As documentation of the problem is not
recorded, there is di�cult to solve the problem.

Observation of the work environment:

Another fact-�nding technique is observation. In this


technique, the system analyst participates in the
organization, studies the �ow of documents, applies the
existing system, and interacts with the users. Observation
can be a useful technique when the system analyst has a
user point of view. A sampling technique called work
sampling is useful for observation. By using this technique,
system analyst can know how employees spend their days.

Questionnaires:

Questionnaires are also one of the useful fact-�nding


techniques to collect information from a large number of
users. Users �ll up the questions which are given by the
system analyst and then give the answers back to the system

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analyst. Questionnaires can save time because the system


analyst does not need to interview each of the users and if
the time of the interview is short, questionnaires are more
useful. To ful�ll the requirements of the system objective, a
system analyst should have the ability to clearly de�ne the
design and frame of questionnaires.

There are two types of questionnaires:

Free-format questionnaires
In free format questionnaires, users are allowed to answer
questions freely without an immediate response. The results
are also useful in learning about the feelings, opinions, and
experiences of the respondents.
Fixed-format questionnaires
The purpose of �xed-format questionnaires is to gather
information from the prede�ned format of questions. Users
are allowed to choose the result from the given answers.
There are three types of �xed-format questions: multiple-
choice questions (Yes or No type), rating questions (Strongly
Agree, Agree, No opinion, Disagree, Strongly disagree),
ranking questions.

Interviews:

An interview is the most commonly used technique to collect


information from the face to face interviews. The purpose of the
interview is to �nd, verify, clarify facts, motivate end-users involved,
identify requirements, and gather ideas and opinions. The role of
the interview includes interviewer who is a system analyst and
interviewee who are a system owner or user. The interviewing
technique needs good communication skills for interaction
between system analysts and users.

There are two types of interviews.

Unstructured interviews
An interview that is conducted with only a general goal or
subject in mind and with few, if any, speci�c questions. Open-
ended questions type is used in an unstructured interview
that allows the user to answer freely in an appropriate way.
Structured interviews

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A structured interview is an interview that contains a


prede�ned set of questions. In a structured interview, close-
ended questions type is used to limit answers to speci�c
choices, short and direct responses from the interviewees.

Prototyping:

Another fact-�nding technique is known as prototyping which


collects the requirement facts of the system. Prototyping is
sampling a small working model and it is more related to the pre-
design of the information system. The implementation of
prototyping can be developed in an earlier stage of the system
development life cycle when analyzing the facts. The process of
prototyping facts in order to specify the users’ requirements is also
known as discovery prototyping.

Joint requirements planning:

JRP is the structured group work meeting to identify, analyze


problems, and de�ne the requirements of the system. JRP is
becoming increasingly common in systems planning and systems
analysis to obtain group consensus on problems, objectives, and
requirements. JRP can tabulate the facts e�ciently in a short time
and it can also replace in the place of numerous and separate
interviews. JRP contains di�erent participants with each specialized
roles to perform structured meeting. JRP participants include
sponsors, facilitators, users and managers, scribes, and IT sta�. The
sponsor is an individual in top management, who has full authority
to decide who will be participants, time, and location of JRP session.
The role of a facilitator is to lead the JRP session, motivate
participants, solve con�icts and meet the requirements of meeting
during the JRP session. Users in the JRP session are responsible for
the rules and requirements of a business, prototype, and
satisfactory decisions. And Managers are responsible for projects,
schedules, and costs and training requirements. The scribe’s job is
to record everything discussed in the meeting. IT sta� responsible
for models and documentation concerning facts during the
discussion.

Advantages of JRP

JRP is formed by di�erent individuals with various roles and


covers both in users and in management levels. JRP saves

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time to develop systems as it is not required one-on-one


interviewing of each participant within the organization.
When JRP incorporates prototyping as a means for
con�rming requirements and obtaining design approvals, the
bene�ts of prototyping are realized.

Disadvantages of JRP

Extensive training is required for JRP as it is a group form.


Active participation of all individuals will result in the solution
of JRP sessions.

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