RESUME
ABHISHEK VALLE MOBILE NUM: 9393633393
D.NO 42-3/1-113A, RK PURAM, VIJAYAWADA GMAIL:
[email protected]520003
PROFESSIONAL SUMMARY:
I am a thorough and motivated professional with a strong desire to excel. My background in end-to-
end claims experience have endowed me with good written and verbal communication skills, and a
passion for helping people and businesses solve their risk problems.
Thriving in a fast-paced environment, I am a strong negotiator and a solid team player with an
analytical approach. Above all, I am looking for a stimulating position in an energetic and supportive
team where I can continue to develop my experience and progress within the organization to a
management role.
WORK EXPERIENCE:
1. Working in HDFC BANK LTD as Consumer durable RIC Officer (E0) since 17 th September,
2018.
JOB ROLE – Investigation officer
Conduct objective, fair, thorough, unbiased and timely investigations into allegations
of fraud, waste or abuse committed by customers against our company.
Identifying the negative cases by review every file and maintain database
Prepare and coordinate field assignments to obtain relevant evidence and
information.
Conducting seeding on our company Ro’s to identify the inappropriate logins and
fraud documentation process.
Conducting seeding on Personal loan DSA’S.
Surprise visiting of DSA’s and checking files and mails.
Used car loans, personal loans, post sample and pre sample cases visits.
Mutation of retail agri and property loans.
Warehouse auditing and stock reporting.
Sustainability livelihood loans verification.
2. Worked for 1 Year 3 Months in TEAM LEASE for Bajaj finserv ltd
NBFC established in 2007, having its presence across PAN India.
JOB ROLE –Assistant manager in business loans department ( May, 2017 to Aug , 2018)
Maintain the existing relationship with various customers
Business loan sales to various customers new and existing
File processing and business loans agreements pickup directly from customer.
Resolve customer complaints/issues promptly and effectively.
Direct visiting of customer business premises and house maintain CPV
Coordinating with credit managers and giving prompt feedback about customer
Collections and maintain good relationship with collections team.
JOB ROLE – Retail channel sales officer Vasisit marketing pvt ltd (Samsung mobiles India)
( May, 2014 to Jan , 2017)
Manage, prepare mobiles sales target.
Ensure credit notes are settled in accordance with policy and company guidelines.
Promptly advise clients of decisions regarding their sales percentage.
Empanelment of new outlets
Promote company policies and maintain collection data
Develop and maintain relationships with all outlets owners by every day visit
JOB ROLE – Inbound executive in First source call centre ( 17 th Nov 2010, to 30th
November, 2013
Receiving calls from customers and resolving their queries on call and sales of
Vodafone products to customers.
EDUCATIONAL QUALIFICATIONS:
M.B.A (HR) from Andhra University
B.Com from Nagarjuna University
INTER from Narayana Junior college Vijayawada
SSS from GSRM High school Vijayawada
SKILLS:
PC Abilities: Microsoft Proficiency (Word, Excel, Power Point, Outlook)
Good interpersonal skills.
Good negotiating skills.
Short-term learning capability.
ACHIEVEMENTS:
Successful seeding conducted on PL DSAs and CD Ro’s. In HDFC bank
Successfully achieved given sales targets and in time file processing in Bajaj finserv
Received certificate of honor as Best sales achiever in 2016 from Samsung mobiles vice
president Mr. Mohandeepsing.
PERSONAL INFORMATION:
Name : V. ABHISHEK
Father’s name : V. Ramakrishna
Marital status : Married
Date of birth : 01th February, 1990.
Languages : English, Telugu.
Hobbies : Listening to music , Dance
DECLARATION:
I hereby declare that all the information furnished above is true to the best of my knowledge.
(ABHISHEK VALLE)
