Pharma Times Dec 2020 Low Resolution
Pharma Times Dec 2020 Low Resolution
12 | December 2020
Pharma Times
ISSN 0031-6849 Total Pages : 60
Indexed by Scopus & Embase Official Monthly Newsmagazine of Indian Pharmaceutical Association
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Contents
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Pharma Times - Vol. 52 - No. 06 - June 2020 15
Why Every Company Needs An Artificial Intelligence (AI) Strategy For 2019. Bernard Marr. Forbes
3. A beginner’s guide to AI: Computer vision and image recognition. Tristan Greene. TNW [Internet]
[updated on Jul 18, 2018; cited on Sept 11, 2019]. Available from: https://bit.ly/2uviIpr
5.
Digitization in Pharmaceutical Quality
datadriveninvestor/artificial-intelligence-future-of-business-d5107108dcfd
COMPUTER VISION: THE FUTURE OF ARTIFICIAL INTELLIGENCE. Priya Dialani. Analytics Insight.
Priti R.Mohile
ACG INSPECTION
Co-Founder and Managing Director, MediaMedic Communications Pvt.Ltd. ...................................................................................34
Plot 62 CD, Kandivali Industrial Estate,
Maharashtra, India.
Tel: +91 22 3919 4725/34
Digitization in the Pharmaceutical Industry
Charkop, Kandivali (West), Mumbai - 400067,
J. Jayaseelan
E-mail: [email protected]
Theme Based Special Issues Month & Year Theme Based Special Issues Month & Year
Nutraceuticals February 2021 Excipients November 2021
Ethnopharmacology July 2021 Health Economics & Outcomes Research February 2022
Our Mission
The Indian Pharmaceutical Association (IPA) is the national professional body of pharmacists engaged in various facets of the profession of Pharmacy. The IPA
is committed to promote the highest professional and ethical standards of pharmacy, focus the image of pharmacists as competent healthcare professionals,
sensitize the community, government and other on vital professional issues and support pharmaceuticals education and sciences in all aspects.
The information and opinions presented in the issue reflect the views of the authors and not of the Indian Pharmaceutical Association or the Editor Board. Publication
does not constitute endorsement by IPA or Pharma Times. IPA, Pharma Times and/or its publisher cannot be held responsible for errors of for any consequences
arising from the use of the information contained in this journal. The appearance of advertising or product information in the various section in the journal does not
consitute an endorsement or approval by the Journal and/or its publisher of the quality or value of the said product or of claims made for it by its manufacturer.
Pharma Times
Pharma Times -- Vol.
Vol. 52
52 -- No.
No. 12,
05 -December
May 20202020
34 6
President Speak...
thousands of logistics professionals including that pharmacists would be needed more
corporate shippers, freight forwarders, cargo than ever to prevent ill health and ensure
terminal operators, airlines, customs house patient safety. The burden of diseases that
agents, industry consultants, warehouse existed before COVID-19 remains and some
constructors, automation providers. Logistics are likely to worsen because of the socio-
Insider is coming up with a detailed and economic problems brought by this pandemic
well researched Knowledge Report on the and Pharmacists have a major role to play
Indian Cold Chain Market in order to provide in future.
logistics industry insights on Indian Cold
The National Pharmacy Week celebrations
Chain Market in terms of growth prospects,
2020 have been successfully organized
challenges before the industry in the post-
throughout India during 16th to 23rd November,
COVID era and how Government is taking
2020 with the theme of “Pharmacist: Frontline
initiative to bolster growth and much more.
Health Professional”. I congratulate all the
Logistic Insider partnered only with IPA in the
stakeholders (Students, teachers, community
Pharmaceutical segment and IPA will be on
Pharmacist and educators) involved in
their board in this knowledge dissemination
organizing the NPW activities and their by
endeavor. My thanks to Mr. Gaurav Dubey, Co-
creating awareness amongst the public
founder & Lead - Business Development for the
about Pharmacist role in making healthy
I am of the opinion that collaborative initiative and my compliments to
India. My compliments to Mrs. Manjiri Gharat,
Mrs. Alka Mukne, Editor, Pharma Times for
Chairperson of Community Pharmacy Division
the profession must now think bringing the proposal.
and IPA Student’s Forum for the NPW material
I am of the opinion that the profession must prepared. There was a good response to the
ahead and complement the now think ahead and complement the positive NPW competitions throughout India towards;
recognition it has received with evidence that Leaflet making competition, Comic poster
positive recognition it has can be used for discussions with governments making competition, Patient counselling video
after the crisis to enhance pharmacy practice. making competition. The completion results
received with evidence that can “Disease prevention is imperative to achieve were announced and displayed on IPA website
universal health coverage, development and my congratulations to all the winners of
be used for discussions with and prosperity. It is imperative for countries the competitions.
to expand their infrastructure and diversify
governments after the crisis to I am happy to share that all the divisions
their pathways for vaccination and for
of IPA are contributing to maximum extent with
pharmacies to commit to playing a central
enhance pharmacy practice. various collaborative projects, fund raising
role in vaccination strategies. The first series
activities throughout India and contributing
of FIP’s “Transforming vaccination globally
immensely to build the brand image of IPA and
and regionally” programme involves a three-
also contributing towards the dream project of
Dear Members, part series of 8 online events, culminating
IPA building. I request the members to support
in the signing of a historical commitment by
I am happy to share with our members the activities of IPA and its divisions and make
FIP and member organisations to transform
that our official Magazine, Pharma Times, IPA more visible in their respective state and
vaccinations globally and regionally through
nowadays e-version has received several local branches.
workforce enablement, addressing anti-science
applauds and recognition from all walks of
and misinformation, addressing vaccine The construction of long awaited IPA
Pharma Profession. My special appreciation
hesitancy, and incorporating vaccination building has been completed and plastering
to Mrs. Alka Mukne, Editor, Pharma Times
qualifications into pharmacist workforce work is going on. If everything goes well, the
and the entire team for their commendable
education, from undergraduate to continuing inauguration of the IPA Building will be done
contribution and hard work during this
development, in order to ensure all in February 2021. I extend my deep sense
pandemic time. I am also happy to share
pharmacists in all settings are capable of of gratitude to Pharma institutions, Pharma
with our members that IPA is more visible
delivering vaccinations as a standard part of industries for their voluntary contribution and
and vibrant during the recent past and
pharmacist practice. “People are now seeing sponsorship. My sincere appeal to all the
attracting several companies who are
the importance of pharmaceutical science IPA members, IPA state and local branches,
coming forward with proposals to organise
and the hope it carries. What this crisis has donors to come forward and contribute
various collaborative activities. Recently
shown is that investing in science is a prudent towards the fixtures and furniture of the IPA
IPA has signed several MOU’s with different
decision. We need new medicines that are office and building.
organisations and one such important one is
effective, affordable and accessible, as well
with Logistics Insider as Associate Partner.
as new vaccines. Research also helps us
Logistics Insider is an agency established to
to be prepared for pandemics. It is evident
bring fresh approach to the news, updates and
that Post-pandemic period is going to prove Dr. T. V. Narayana
happenings in the logistics industry. They have
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Editorial Calendar
Calendarfor
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19
Pharma Times - Vol. 52 - No. 12, December 2020 8 Pharma Times - Vol. 51 - No. 09 - September 2019 55
Guest Editorial
Karan Singh
Managing Director, ACG
The COVID-19 pandemic has brought to forefront the strengths and weaknesses of pharmaceutical ecosystem
not only in India but across the globe. During these unprecedented times, pharmaceutical companies responded to
the rapid challenges arising from disruption in supply chains and the need to change business processes. Where
there was once cut-throat competition to discover, develop and market medicines, now there is collaboration.
Alongside, we have witnessed, perhaps inevitably, a rapid uptake of digital technologies in the healthcare sector,
which has been one of the slowest adopters of digital trends. Companies are now more focused on operational
resilience and accelerating initiatives that enable agility and transparency through greater deployment of digital
and analytics tools and automation.
As the recovery begins to take shape, the regulators have set the ball rolling to leverage technology to govern
and oversee better. Recently, the US FDA has formulated a Process Analytical Technology (PAT) framework. With
the goal of ensuring final product quality this unique system is deployed for designing, analyzing, and controlling
manufacturing through timely measurements of critical quality and performance attributes of raw and in-process
materials and processes. Over and above this, the US FDA has launched a pilot project to study the feasibility
of applying Artificial Intelligence (AI), Big Data, Machine Learning, in various stages of production, approval and
transportation of drugs and medicines.
The way I see it, this migration will make the USFDA ‘visits’ a thing of the past. Sitting in any part of the
world, the regulators can now ask manufacturing companies to share production data in real-time. At any given
moment, they can monitor multiple factories across the world, from just their screens. Add a layer of AI to this,
the systems will give a pop-up anytime the manufacturing control systems even deviate by a point percentage.
In principle, the batches will be approved even before shipping, thus reducing inefficiencies and controlling the
inflow and outflow of medicines.
The second advantage of tapping into technology that regulators are looking at is trend forecasting. Ahead
of the seasonal flus, or preparing for any health-emergency, big-data will give a realistic view of how much stock
is available within the country and how much more will be required.
These developments point to one thing – that the regulators are watching the industry with hawk eyes and
are serious about the smart application of technology to maximize potential. The Indian pharma industry is at
an inflection point, either we adapt and grow, or we perish on the sidelines. It is prudent to mention that we
had to recall 40,000 batches of drugs exported to the US in 2019 alone. Such actions could potentially impact
the position of being the second-highest exporter of pharmaceuticals to the United States and destabilize the
trust earned by Indian drug manufacturers. To avoid such last-mile failures and speed up the approval of drugs,
regulators are increasingly relying on new-age tech innovations mentioned above. Their application albeit at a
nascent stage will only rise in the future as stakeholders explore ways to bring in more efficiency and agility.
Moreover, an ecosystem as big as the pharma industry does not operate in isolation, therefore, the practices
of the USFDA will percolate to other regulators worldwide and the industry should be ready to embrace the
change.
15. Time Magazine. The Great Rest. https://time.com/collection/great-reset/ 26. Kegan, R., 1994. In over our heads: The mental demands of modern life.
(Accessed 3 December 2020) Harvard University Press.
16. Hussain, A.S. Chaos to Continual Improvement: Path to Harmonization. 27. Kegan, R., Kegan, L.L.L.R., and Lahey, L.L., 2009. Immunity to change:
CPhI Industry Report 2019: https://www.cphi.com/content/dam/Informa/cphi/ How to overcome it and unlock potential in yourself and your organization.
en/cphi-insights/HLN19-CPhI%20Insights-2019-Industry-Report.pdf (Accessed 3 Harvard Business Press.
December 2020) 28. Hussain, A. S. Pharmaceuticals Beyond 2020: Professionals and Artificial
17. Lancet COVID-19 Commission Statement on the occasion of the 75th Intelligence. Indian Pharmaceutical Association. Pharma Times. 52: 14-
session of the UN General Assembly. Lancet 2020; 396: 1102–24. https:// 19 June 2020. https://ipapharma.org/3d-flip-book/pharma-times-june-2020/
covid19commission.org/origins-of-the-pandemic (Accessed 3 December 2020) (Accessed 3 December 2020)
18. Mel Schwartz. Turning Crisis into Opportunity. Steve Jobs did it. Now it’s your 29. Hilary Andersson. Social media apps are ‘deliberately’ addictive to users.
turn. Psychology Today. 20 October 2011. https://www.psychologytoday.com/us/ The BBC. 3 July 2018. https://www.bbc.com/news/technology-44640959
blog/shift-mind/201110/turning-crisis-opportunity (Accessed 3 December 2020) (Accessed 3 December 2020)
19. Dr. Deming Institute. https://deming.org/a-bad-system-will-beat-a-good-person- 30. The FDA NEWS RELEASE. FDA Permits Marketing of First Game-Based
every-time/ (Accessed 3 December 2020)
Digital Therapeutic to Improve Attention Function in Children with ADHD.
15 June 2020. https://www.fda.gov/news-events/press-announcements/fda-
20. Ariely, D., 2009. The end of rational economics. Harvard Business Review, permits-marketing-first-game-based-digital-therapeutic-improve-attention-function-
87(7-8), pp.78-84. children-adhd (Accessed 3 December 2020)
21. Ariely, D., 2009. Predictably irrational, revised, and expanded edition. 31. Hamish G. Hiscock, Susannah Worster, Daniel R. Kattnig, Charlotte Steers,
Harper Collings Publishers, London. Ye Jin, David E. Manolopoulos, Henrik Mouritsen, P. J. Hore. Quantum
22. Pine, B.J., and Gilmore, J.H., 1998. Welcome to the experience economy. needle of the avian magnetic compass. Proceedings of the National
Harvard business review, 76, pp.97-105. Academy of Sciences. Apr 2016, 113 (17) 4634-4639; DOI: 10.1073/
pnas.1600341113
23. Hussain, A. S. Pharma Quality Assurance in the 21st Century: Sharper
focus needed on education, training, and experience. Express Pharma. 32. Rogers, L.J., 2014. Asymmetry of brain and behavior in animals: Its
Vol.11, No.4. May 16-31, 2016. https://issuu.com/indianexpressgroup/docs/ development, function, and human relevance. Genesis, 52(6), pp.555-
ep-20160531pages (Accessed 3 December 2020) 571.
High-throughput screening (HTS) is a drug discovery technique Devices and sensors allow physicians to continuously monitor
widely used in the pharmaceutical industry which leverages patients remotely and tailor treatments on the go. In the near
future, 3D bioprinting will come to
medicine and nothing will become
more personal than the ability to print
an organ from one’s own cells.
We are pleased to inform our members that the Council has Indian companies who may be interested in collaboration
received a communication from the Embassy of India, Japan with Japanese companies in the area of pharmaceuticals with
with regard to business cooperation with Japanese companies. their specific area of interest/ business sector/ technology may
About 17 Japanese companies are willing to work with Indian please share the short self-introduction about the company
companies and are open for business collaboration/ technical along with contact details directly to the Sri. Gaurav Gupta,
collaboration/ JV, etc. in the pharmaceutical sector (related Second Secretary, Embassy of India, Tokyo (email: gaurav.
to API/ COVID-19, etc.) and medical device sector. List of [email protected]). The Indian embassy is kind enough to
Japan https://drive.google.com/file/d/1pNM4uYgTjtLTK5hQ share the details with the Japanese side to explore any possible
wDLoEnZRlNY4gvDI/view business opportunities and to connect both parties directly.
T
he process of digitization is transforming the whole world in to a new digital world and has made
human life very easy and interesting. It’s impact can be seen everywhere in almost all the sectors
of life and society. As pharmaceutical industry is a highly science and knowledge driven industry,
the impact of digitization has profound effect in improved data sharing, creation of system integrations,
improvement in supply chain efficiency, implementing unified quality management systems through unique
servers, improvement in various analytical and manufacturing technologies and capabilities, implementing
quality by design strategy in product and processes development, enhancing drug development process
by utilizing real-time information of drug effect to the patient, providing 24 X 7 virtual care/ assistance
to the patients, collating post marketing data such as pharmacovigilance of any drug across the world
through single web-based software, enhancing regulatory compliances, drug designing processes by maintaining a huge database
of protein data banks, aids in advancement of newer therapies, diagnostic tools and techniques such as robotics surgery,
wireless brain sensors, 3-D printing prosthetics, wireless brain sensors, artificial organs, health wearables etc with the help of
artificial intelligence, machine learning and other advanced techniques. Thus in overall, this digitization process will facilitate
the healthcare transformation and enable pharma companies to improve drug development and patient care.
Dr. B. Suresh
President, Pharmacy Council of India
D
igitization of all facets of life, industry, and education is an inevitable direction in which we are
all set to progress. The education sector which does readily accept disruptive changes saw
itself transforming almost overnight into a digitally supported initiative and continued to provide
education to the students. A three dimensional (3D) change is all set to happen. The digitisation of
education is going to be ‘Perpetual’ and not vanish after the pandemic ; it will be ‘Pervasive’ and influence
education at all levels and it will be ‘Exponential’, accelerating at a rapid rate. Digitisation will be our
own PPE for ensuring that the education quality is visible from out of the class room to a global view
room. Pharmacy Council of India is all set to embrace this technology advantage and equip students
respond to the digital needs of the industry and other stakeholders. Many consider the year 2020 as
an anamoly but it may not be, as these are conditions for accelerating the change that has been building for years. This will of
course necessitate unlearning, learning and relearning but we have to be prepared for the same.
Dominique Jordan
President, International Pharmaceutical Federation
J
ust as industrialisation did in the 20th century, a new tsunami ― technology and artificial intelligence
― is hitting pharmacy. We must quickly consolidate our role and, just as our profession integrated
industries into its environment, it will be necessary to take ownership of new trends, new technologies,
new logistic models and integrate them into our everyday work. As we have seen this year, technology
has allowed us to continue to provide high quality pharmaceutical care during the COVID-19 pandemic
and to ensure safe access to medicines and their optimal use, and it will create more opportunities for
our profession. FIP has recently published a position statement on emerging technologies and pharmacy
practice: www.fip.org/file/4874. By being part of technological advances, pharmacy can deliver universal,
safer, more accessible, timely and better value healthcare through a more compassionate, personalised
and rewarding model of care for the communities we serve, now and into the future.
R
ight from the onset of Covid-19 in India since Lockdown towards the end of March, 2020, digitization
has taken a centre stage in the industry & more so in the Pharmaceutical industry. All of us are
aware Pharma industry post the first 10 days of lockdown has been working 24x7 as per the
clarion call by Hon’ble Prime Minister, Shri Narendra Modi Ji & has more than fulfilled its performance as
“PHARMACY TO THE WORLD” by supplying highly cost effective, affordable & excellent quality Medicines,
Vaccines, APIs & Biologics to 206 out of 211 countries.
On account of severe pandemic constraints, digitization came to the rescue of pharma industry & helped
in all functional areas particularly Communication by way of Webinars & Videoconferencing, Manufacturing
through virtual mapping of parameters of performance as also enhancing productivity through virtual
tracking, Quality Management System both Quality Control & Quality Assurance in terms of digital mapping & capture of the quality
parameters, its interpretation & course correcting many issue, Regulatory compliances through virtual audits, sharing of all
aspects of virtual tour of the facilities. All SOPs, CAPAs & other related documents were not only digitized but very quick analysis
& discussions on the same was done through Video Conference which helped in clearing of almost all the Q & A discussions.
In Sales & Marketing, there has been a paradigm shift because of digitization since there has been no physical travel & only
digital platforms that brought about a dynamic change in the conduct & marketing efforts in the pharma industry, more so in
case of exports where Intercontinental discussions were held very frequently & helped to understand, interpret various issues
comprehensively not only through discussions but also through extensive & comprehensive analytical tools.
In the pharma industry a new wave of dynamic change is happening slowly but surely, in terms of considered automation through
digital interface. Although India has an advantage of lower labour costs when compared to the West, China, South East Asia &
MENA in particular, a combination of the same with digital practices & interventions will not only bring about precision management
in all functional areas but will help save Indian Pharma companies significant amounts through Operational Excellence.
Current wave of digitization in Pharma industry is not only to be maintained & sustained but should be taken complete advantage
to the benefit of all stakeholders of Pharma industry i.e. Manufacturers, Customers, Supply Chain protocols, Institutions as well
as achieve the ultimate objective of the expeditious alleviation of the suffering of patients.
D
igitization is the process of converting information into a digital format, which has a huge impact
on the way work is managed at the workplace. To move into digital ways of working, one not only needs
new technologies but also a shift in mindset, leading to digital transformation. Digitization and digital
transformation profoundly impacted business in various domains including pharmaceutical manufacturing, supply-
chain and pharmacy practice. Digitization is capable of transforming your local pharmacy to a wellness centre.
The impact of digitisation on pharmacy practice is particularly pertinent in our current pandemic times. Digitisation
provides many opportunities to consider new and innovative ways of delivering pharmacy care - including
enabling routine repetitive tasks to be automated and standardised to improve care efficiency. Digitisation
enables connectivity between health systems, facilitates communication between providers and sharing of health
information, which streamlines care and improves patient safety. Technologies such as barcode medicines identification, automation of
medicine supply, and technologies to check for substandard and falsified medicines have significant impacts on safety. Digitisation also
supports better quality care to enable patients self-managing their conditions, for example, via adherence monitoring, and telehealth,
though considerations regarding privacy, data governance and impact on health inequities need to be made.
Mahesh Doshi
National President, Indian Drug Manufacturers' Association
Digitization in the Pharmaceutical Industry
T
he COVID-19 pandemic altered the directions of growth in pharma market in India. For marketers a
lot of challenges rose with no physical Sales Conferences, most Doctors not ready to meet MRs etc.
The only way now to reach a doctor is digitally. Every business will now see the need to build a robust
digital-driven delivery capability. The gradual emergence of a ‘new normal’ as we exit the emergency phase
of COVID-19 pandemic comes with some important considerations for all companies, mainly the need to
accelerate digital transformation. Initiatives like ERP or mobile applications are increasingly being adapted
to provide real-time information for making strategic decisions. Automation of production processes and
Digitization will be key factors for enabling robust regulatory compliance infrastructure in future. Many
companies are investing enormous resources in building corporate brands and strong patient-friendly
online presence and also effectively using social media to create awareness about their initiatives. Digitization, however, will
also come with its own protocols, risks, resourcing challenges apart from investment and maintenance considerations.
WORK STATUS AS ON DECMBER, 2020 & PROPOSED ACTIONS FOR THE IPA BUILDING PROJECT
1. The External Plumbing work will start from 15th December 2020 onwards
2. The Internal Plumbing work is going on
3. The Fire Fighting work will begin from end of December 2020
4. The terrace waterproofing work will get over by end of December 2020
5. The storm water drainage work will start from 15th December 2020 onwards
Donations received in November – December 2020
1. Mr. P.D. Sheth – 21,00,000/-
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getCreating
the human
awarenessresources totallyabout
within the organization aligned through
the current : smart systems
trends and Digitization has the potential to fundamentally transform
associated with P4.0
⮚ Creating awareness within the organization about the current
Provide an understanding of the core elements and technologies required pharma operations, opening the door to step-change improvements
trends
Creating and plan
a project smart systems
to move associated
towards digitization– fromwith P4.0to e documentation
hard copies in performance. Pharma companies should get started on this
⮚ andProvide
data management
an understanding of the core elements and technologies journey, taking immediate steps to digitize their operations and
Explanation of the benefits that will accrue due to adoption of latest technologies
required
Collaborative prediction of the challenges that are likely to be faced during the complete supply chains and develop a strategy and road map for the next
⮚ digital
Creating a project plan to move towards digitization– from hard
transformation three to five years. Those companies that seize the initiative can
copies to
Advantages : e documentation and data management give themselves a sustainable competitive advantage; operate with
⮚ Explanation of the benefits that will accrue due to adoption of greater agility, cost-efficiency, and control; and ultimately provide
There are multiple benefits that are accrued company wide with implementation of
latest technologies
digitization: better care for patients.
⮚ Collaborative prediction of the challenges that are likely to be Through digitisation, downtime in pharma plants can be
Improves productivity and efficiency as more testing can be done through IoT
faced during the complete digital transformation
Provides accuracy of data due to reduction in manual errors and hence better compliance reduced by 30 to 40 percent.
Helps maintain data integrity
Advantages : costs due to faster decision making
Reduces operating Digitisation will ultimately help to improve upon the compliance
Cloud applications encourage greater collaboration between the lab and the shop floor
There
Better are
use of multiple benefits that are accrued company wide
resources and help raise the bar for overall Quality Management Systems.
with implementation
Reduce manual and repeatedofefforts
digitization:
Fewer quality issues with products and helps to enhance quality
⮚ Improves productivity and efficiency as more testing can be done
References :
Less wastage of resources 1. Digitization in Pharma & gaining an edge in Operations. PWC; Peter
through
Increases IoT sharing and collaborative working
knowledge
Behner & Dr. Marcus Ehrhardt 2016.
Increases flexibility and agility in analytical labs
⮚ Provides accuracy of data due to reduction in manual errors and 2. How to digitize the quality process and gain new insights : Daniela
Makes compliance easier
henceinnovation
Creates better opportunities
compliance Jansen of Dassault Systèmes, Pharma IQ, 11/05/2019
⮚ Helps maintain
Facilitate data integrity
continual improvement
3. ICH Q 10 Pharmaceutical Quality System
⮚ Reduces operating costs due to faster decision making 4. 3 Ways Digitization Is Changing Pharmaceutical Quality Assurance and
⮚ Cloud applications encourage greater collaboration between the Quality Control. May 7, 2019, AAPS.ca/blog
In today’s world, artificial intelligence (AI) is transforming Harnessing the Power of AI Technology
several industries, and many of us interact with AI on regular AI has created an impact on several industries, including those
basis in some form or another. From banking and manufacturing based on machine vision inspection systems. Being a pioneer in
to e-commerce and personalized advertisements, AI is becoming machine vision systems and with a decade of rich experience,
imperative in almost every business. Business experts believe that ACGI has tapped into some of the essential in-trend business
it is an essential tool for data analytics, predictive suggestions, drivers of the market, which require vision systems to be adaptive,
chatbots, and so on. self-learning, and able to make decisions. Also, keeping the future
AI can be defined as any software algorithm which possesses roadmap in mind, ACGI is in the process of developing products
human-like features, such as an ability to learn, plan, and solve based on the Internet of Things (IoT) and process analytical
problems. These attributes can be groomed, and the system made technology (PAT), which will be capable of generating huge amounts
ACG
more INSPECTION
intelligent depending upon - OUR
the typeAI ADVANTAGE
of industry where it is of data accumulated over long periods, using interconnected
going to be used. equipment. However, to analyze data at such a colossal scale
is humanly impossible, and that is where AI can intervene. ACGI
AsMachine
AI pervades learningalmost (ML) is presently
every aspect ofthe most life
modern common and has
and industry, its applications are only integrating it into existing as well as
adopted AI technology,
goingused
widely to proliferate.
type of AI in ACGI has always
businesses. It isembraced
predominantly new trends
used toin the industry to provide its
new products. Using AI, our machines can analyze data to foresee
customers
process with up-to-date
and analyze large amountssolutions.
of data Byswiftly
leveraging AI technology
and rapidly. ML theand integrating it with
expectedinto load through a discrete type of DL neural network.
algorithms tend to “learn” over time and enhance themselves to This dataAI
our inspection systems, we have become the first company to introduce machine
vision systems for the pharmaceutical industry. Our AI-based machine vision algorithmsinto insight, the insight into a result, and
is then turned
produce better outcomes
can automate various for the tasks
complex thatencountered
tasks they perform repeatedly.
during pharma thepackaging.
result into an Our action.
visionThis approach is known as “informative-
Ininspection
a typical systems
manufacturing integrate unit where process
seamlessly with variousequipmentblister packaging machines and
based manufacturing” and is widely discussed on platforms such
continuously
other pharma collects production
equipment datacomprehensive
to offer via connected devices, it is as Industry
defect detection. Finally, these
4.0. systems
achieve
difficult forenhanced
humans to overall
processefficiency
and interpret by thereducing
massive downtime,
amounts false-rejects, reworks, and
ofcostly
data beingproduct recalls.
collected. InThus, with the use
such situations, of AI, we
ML-based AI aim to revolutionize inspection systems
is extremely Current Challenges in Pharma Vision Inspection
used in the pharmaceutical industry and ensure that our customers always receive
effective as it can analyze the data by recognizing patterns and
products and services of the highest quality. In the pharmaceutical industry, once tablets or capsules are
abnormalities. For example, if due to some unforeseen activities,
manufactured, they are sent to be packed in a blister using a blister
the production capacity of a pharmaceutical manufacturing plant
packaging machine. In most cases, the tablets or capsules are
is reduced, ML will inform the stakeholders, who can then take
manually fed into the hopper of the packaging machine. Hence,
appropriate corrective actions. With the evolution of interconnected
there are chances of errors occurring during this process.
artificial neural networks, there has been a rise in the use of deep
learning
References (DL), which is another form of AI. Essentially, DL is a Below are some of the commonly observed problems that occur
subset of ML and operates with different capabilities. With a DL during this process:
1. Should a small business invest in AI and machine learning software? Rishi Mehra. Economic Times
model, an algorithm
[Internet] [updated canondetermine
May 25, 2019; oncited
its own whether
on Sept a prediction
11, 2019]. Available from:1. Foreign particles
https://bit.ly/2YUNwN9
is accurate or not, through its neural network. An excellent example
2. Why Every Company Needs An Artificial Intelligence (AI) Strategy For 2019.2. Crushed/broken
Bernard Marr. Forbes product
of DL [Internet]
are chatbots used on websites, which interact with humans
[updated on Mar 21, 2019; cited on Sept 11, 2019]. Available from: https://bit.ly/2lKdeFE
to solve their queries and enrich the customer experience. Another 3. Only body/cap in capsule
3. A beginner’s guide to AI: Computer vision and image recognition. Tristan Greene. TNW [Internet]
example of DL-based AI are autonomous or semi-autonomous 4. Changes in shape, size, and form
[updated on Jul 18, 2018; cited on Sept 11, 2019]. Available from: https://bit.ly/2uviIpr
vehicles, which receive information through millions of individual DL 5. Spots or discolorations
models that allow
4. Artificial the vehicle
Intelligence — Futureto of
avoid accidents
Business. through
[Internet] thefrom:
Available usehttps://medium.com/
of
various datadriveninvestor/artificial-intelligence-future-of-business-d5107108dcfd
safety features. In this era of smart technologies, there are Besides these, there are other challenges that traditional
opportunities
5. COMPUTER forVISION:
businesses to transcend
THE FUTURE OF ARTIFICIAL to new levels. Utilizing
INTELLIGENCE. vision systems
Priya Dialani. Analytics may not be capable of addressing effectively, such
Insight.
the correct technology
[Internet] [updated according to business
on Jan 1, 2019; cited on Sept needs, companies
11, 2019]. Available can as learning a new model for a new product from an operator or
from: https://www.analyticsinsight.
ML- or DL-based AI to develop intelligent infrastructure, detecting defects in products having similarly colored packaging
net/computer-vision-the-future-of-artificial-intelligence/
implement
potentially revolutionizing the way they compete, grow, and engage (e.g., grey tablet in grey foil). The learning time for a new product
with customers. is almost 15–30 minutes for traditional vision systems, and these
systems may sometimes fail to detect the aforementioned color-
related defects, resulting in high rejection ratios and lowered
Ronak AUTHOR
Dave DETAILS
productivity.
Product Ronak
Manager,Dave ACG Inspection
To overcome these challenges and to further improve the
Product Manager
Ronak is a post graduate in marketing with machine efficiency, ACGI has developed an intelligent camera-
an engineering degree in Electronics & Tele- based inspection system for blister packaging machines, which
Ronak is a
communication. Hepost graduate
is associated within ACG
marketing with andefect-less
ensures engineering product packaging, with minimal human
degree
Inspection for inpastElectronics
5 years and & Telecommunication.
handles interventionHe is and associated
no requirement for rework.
Inspection product portfolio with which includes vision
ACG Inspection for systems
past 5 years and handles Inspection
(camera-based applications) and non-vision systems
product portfolio which includes (IR/NIR vision How Ai-Based
systems Inspection Systems Can Help
(camera-
based applications).
based applications) and non-vision systems (IR/NIR
AI-based based
applications involve opinion-based (a software
applications).
ON algorithm that possesses human-like abilities, such as learning, Minimal setup time
pinion-based (a and problem-solving) inspection and therefore, are more
planning,
It can auto-teach new models for new products
ses human-like than manual inspection or traditional machine vision
efficient
with a single click on HMI.
systems. Several manufacturers are now opting for AI to find
g, and problem-
solutions for their most complex inspection requirements.
ore, are (amore Reduced production time
n-based AI-based image analysis is a combination of learning and
n or traditional It can quickly transfer the data of the trained
human-like experience gained by human visual inspection, having the consistency model to a new model, enabling fast product
manufacturers
and speed of a CPU-based system. AI learning models can effectively
d problem- changeover.
utions forresolve
theirtedious vision-related tasks that would be nearly impossible
are
ments.moreto perform using traditional machine vision systems. These Enhanced quality
models can identify minute defects such as low-contrast product-
traditional
and-foil combination
The upgraded software, combined with AI
technology, increases the overall effectiveness of
ufacturers
combination
(e.g., of
white on white
the inspection system and makes it more user-
by human or
visual on grey).
grey
s for their
In addition, the
friendly.
ncy
s. and speed
learnings of various High accuracy
ing models can captured
defects
by a trained model It provides fast and reliable defect detection
n-related tasks
ination of can be transferred and classification, ensuring nominal human
ble to perform intervention.
man to new models so
visual
systems. tThese
hat ever y new
and speed
cts such as low-created will
model Low-contrast product detection
models
mbination can(e.g.,know how to
already It can accurately identify similarly colored product-
detect such defects, and-foil combinations.
y). In tasks
ated addition,
thus eliminating the
ts captured
o perform needby for repeated Figure 1:
ferred tolearning.
new Grey product on grey (Alu) foil Acg Inspection - Our AI Advantage
ms. These
del created will An inspection As AI pervades almost every aspect of modern life and industry,
ch as low- its applications are only going to proliferate. ACG has always
h defects,system
thuson a typical
tion (e.g.,
d learning.
blister packaging embraced new trends in the industry to provide its customers with
machine is positioned up-to-date solutions. By leveraging AI technology and integrating it
addition,immediately after Figure 1: Grey product on grey (Alu) foil with our inspection systems, we have become the first company to
ptured
typical byblister
where the tablets/ Figure 1: introduce AI into machine vision systems for the pharmaceutical
capsules are industry. Our AI-based machine vision algorithms can automate
ed immediately
dropped from theGrey product on grey (Alu) foilvarious complex tasks encountered during pharma packaging.
d to new
s are dropped
eated will
hopper and placed Our vision inspection systems integrate seamlessly with various
to the cavities
into the cavities
fects, thus blister packaging machines and other pharma equipment to offer
age of a ofgood
the base foil. A comprehensive defect detection. Finally, these systems achieve
ning. reference image of
and aftera that,
good product is
enhanced overall efficiency by reducing downtime, false-rejects,
e-based image reworks, and costly product recalls. Thus, with the use of AI, we
fed into the system
cal blister aim to revolutionize inspection systems used in the pharmaceutical
ptures images
and after that, the
industry and ensure that our customers always receive products
camera, along with
mediately
eference image. and services of the highest quality.
sof tware-based
eon system,
dropped thealgorithms,
image Figure 2: White product on white foil
Figure 2: References
a new
he cavitiesmodel
c o n tis
i n u o u s l y
1. Should a small business invest in AI and machine learning software?
White them
captures images and compares
hich minimizes product onreference
with the white foilimage. Rishi Mehra. Economic Times [Internet] [updated on May 25, 2019;
of a good With ACGI’s AI-enabled inspection system, the teaching or setup cited on Sept 11, 2019]. Available from: https://bit.ly/2YUNwN9
f there are any for a new model is achieved via a single click, which
process
after that, 2. Why Every Company Needs An Artificial Intelligence (AI) Strategy For
amera provides
minimizes the product changeover time. If there are any defects 2019. Bernard Marr. Forbes [Internet] [updated on Mar 21, 2019; cited
sed image
tive blisteror gets
rogue products, the camera provides a rejection signal, and the on Sept 11, 2019]. Available from: https://bit.ly/2lKdeFE
s. Allimages
the defective
faulty blister gets rejected at the end of the line. All the faulty 3. A beginner s guide to AI: Computer vision and image recognition. Tristan
blisters are automatically collected in a separate rejection bin Greene. TNW [Internet] [updated on Jul 18, 2018; cited on Sept 11,
ceinimage.
ed a separate
without any manual intervention. 2019]. Available from: https://bit.ly/2uviIpr
l intervention.
ystem, the 4. Artificial Intelligence — Future of Business. [Internet] Available from:
SALIENT FEATURES OF ACGI’S INTELLIGENT BLISTER
w model INSPECTION
is Figure 2: https://medium.com/ datadriveninvestor/artificial-intelligence-future-
SYSTEM of-business-d5107108dcfd
minimizes White product on white foil 5. COMPUTER VISION: THE FUTURE OF ARTIFICIAL INTELLIGENCE. Priya
An intelligent solution
re are any The inspection system is a complete solution,
Dialani. Analytics Insight. [Internet] [updated on Jan 1, 2019; cited
on Sept 11, 2019]. Available from: https://www.analyticsinsight. net/
a provides integrating hardware, software, and DL models. computer-vision-the-future-of-artificial-intelligence/
lister gets
Pharma Times - Vol. 52 - No. 12, December 2020 33
the faulty
a separate
Article
Pharmaceutical marketing has been based on the one-to-one In the meantime, a digital revolution gradually crept into the
promotion of products to its customer base (the doctor) who are not pharma marketing world. This digital revolution changed every
the direct consumers of the products. Convincing the doctor using aspect of the doctor and patient’s life, the direct and indirect TG
science and creative methods has been the path taken by most of the industry, respectively. The doctor, as well as the patient, now
senior managers of the industry for almost their entire career. The have access to information around the world at their fingertips,
doctors depended on the latest information provided by the pharma can compare products and prices online, and reach company and
industry through their medical representatives, while the patients medical websites easily. Google search and social media reach
relied entirely on their doctor’s prescription of medicines. In the has given the power of knowledge to patients and their caregivers,
20th century, control of infectious diseases through medication along with its positive and negative repercussions. They are now
made patients in India equate doctors to God! able to access information that may not be accurate and can get
misled easily, opening up avenues for the pharma industry to
What is changing in the pharmaceutical marketing provide accurate information to them through the digital media
ecosystem? and therefore undertake digital marketing.
A lot has changed and continues to change in the pharmaceutical
marketing ecosystem over the last few decades. What is Digital Marketing?
When the buzz of digital began in pharma marketing, it was
From the 1990s, a barrage of launches of branded generics misunderstood as just the use of technology using the traditional
changed the direction of pharmaceutical marketing to a CRM based channel. So, the pharma marketing community in India focussed
system with its good and evil aspects emerging over the following their attention on building websites, mobile apps or using
two decades. The perception of the general public towards doctors augmented reality to awe their doctor community. These were
began to change, and the blind faith on doctors started dropping. created with the traditional mindset of print media and were used
The government stepped in with UCPMP guidelines and expected for pushing of product messages, without consideration of the
the industry to self-regulate itself. user behaviour towards the new medium. While this got some
attention for the short term, it did not build any long-term value for
In the same period, the numbers of medical representatives the ‘Brand’, leaving the marketer with immense doubts about the
employed by companies in India rose, while their quality declined use of digital; to the extent of even blaming that ‘digital is not for
significantly. In such a situation, the doctors put limits to the number pharma.’ Moreover, the absence of guidelines on the use of social
of representatives they will see every day, as well as reduce the media by pharma companies deterred pharma from venturing
time given to each representative, causing immense challenges anywhere close to it.
for the pharmaceutical marketing professional. Additionally, the
COVID pandemic further limited the time available at the doctor’s Back to the basics:
end for medical representatives; and social distancing norms
The basis of marketing is to understand the environment
virtually abolished how medical representatives would crowd
and the target audiences, on which one builds plans for creating
doctor’s reception areas.
the right perception of the product in the mind of the customer.
Using the right marketing mix along with the proper channels of
Priti R.Mohile communication where your TG is present and serving the right
Co-Founder & MD, MEDIAMedic Communi- message where they wish to access it, is the need of the hour.
cations That is what digital marketing is all about. It is not about merely
using technology or gimmicks, but using various digital media and
Priti Mohile has 35 years experience in the
technology platforms that allow reaching the TG, give data about
pharma industry. She has moved from her
your customer to help serve their needs better, or even personalise
previous role as Marketing Head of a phar-
the communication to their needs.
ma organization and co-founded ‘MediaMedic Communica-
tions Pvt.Ltd’ – a specialised agency offering integrated com- When the environment has changed, and how the target
munications to the pharma, diagnostics, devices, healthcare audiences form their opinions has changed, the pharma marketers
and nutraceutical companies. MediaMedic is the exclusive must rethink their strategies. For this, understanding this new
partner in India for ‘Global Health PR’ network of independent media is the beginning.
health & science communication agencies in the world. Priti
Mohile has a unique background of pharmacology, marketing Understanding the medium:
management & Digital marketing, which she has successfully
put in practice to provide path-breaking solutions for various The changing ecosystem described above has disrupted both
HealthBrands using integrated communication solutions. She the reliance of the industry on the singular channel of personal
has been invited at various forums to speak about pharmaceu- selling through the medical representatives, as well as the
tical marketing and use of digital & social media for pharma manner in which interactions are carried out between the medical
and healthcare ; and her organization, MediaMedic Commu- representative and the doctor. Moreover, technological advances
nications, conducts an event called ‘DigiSights’ on the use of now offer opportunities to analyse customer preferences. This
digital marketing in pharma and healthcare. is where multichannel, data specific marketing channels and
solutions come into the picture.
Well thought out use of AR and VR in the customer journey with The future of pharmaceutical marketing and communication is clear.
an in-built call to action can create immersive customer experiences Those who embrace it with enough preparedness can be winners.
Pharmaceutical Industry is now moving from knowledge based So this way digitalization ensures complete Track and Trace
to learning based industry. The evolution of computer programs and of medicines in the current distribution channel.
Information technology is having a direct impact on the pharma
Documentation: Digitalization made documentation more
industry. Most of the manual based documentations are getting shifted
easier and tracible.
in to digital mode. For example, the pharmaceutical industry were
using manual intervention earlier during Warehousing, Dispensing, i) Laboratory Information Management system software used in
Processing, Packing, Labeling, Distribution and Documentations. Now assessing the information acquired by quality control unit
most of this activities are digitalized as briefed below. ii) Data processing software are used for storing the raw data and
also analyzing the data for audit trial purposes
Warehousing: . Track and trace software’s are used in pharma industry
iii) Documentation Management system software is used in the
for reducing the activity of storing and finding the material easily at one
document review and approval process
go. In future the same will be automated by robotic machine integrating
the storage and transportation merged with the system itself. iv) Enterprise Resource Planning software is used in conjunction with
supply, receipt and payment of raw materials and/or products
Dispensing: Previously the dispensing process was by manual
v) Design of experiments software is used as simulator for
intervention only. Currently the dispensing was carried out using development of robust product during development stage thereby
automated machines connected to the printer thereby reducing reducing time and wastage during development stage
the time of manual transcription in the batch records. The entire
dispensing to labeling will be performed in closed environment vi) eCTD software is used for submission of dossiers to various
regulatory agency, which reduces the time, resource and courier
using automated technology in future.
charges previous incurred during paper submissions
Processing: In the pharmaceutical processing machines old vii) Sharing/receiving of documents with clients/vendors through
analogues circuits and meters were replaced with the Programmable FTP links
Logic Controller (PLC) devices which can be connected to the printer
or system for processing. In future all electronic batch records are Digitalization revolutionized regulatory mechanism in pharma
connected to the system driven by software, whereby reducing the industries. Due to Covid emergency audits by regulatory agency are
time consumed by the operator on writing batch records. taking place in remote manner. Distinct possibilities of audits might
be carried out remotely using software where all documents are
Packing: The packaging operation was so complicated shared with the regulatory agencies and the entire process carried
earlier which involved multiple manual documentations . in the facility will be made available to the regulatory agencies
This was simplified by digitalization by using automated line through online and/or by recordings.
packaging systems where cleaning, filling, weighing, insertion,
sealing, capping, carton, labeling and shipping are performed Some daily used software’s are listed below which is used by
simultaneously. Software systems are developed to detect faults all the departments in pharmaceutical industries.
in the packing line and automatically reject the components not • Operating system
matching with the required specification. • Word processing software
Labeling and distribution: labeling of products using 2D and • Excel spread sheets
3D barcoding technology was the new norm. The software’s used • PowerPoint presentation software
in this technology paves the way in finding the distribution from • Portable document format (PDF) software for viewing and
manufacturer to customer level and also provides the information editing PDF files
needed by the consumer in their hands using bar code reader. • Xml software for preparation of submission packages
• SPL software for package insert viewing
J. Jayaseelan • Publishing software for creation of package insert
Vice President & Chairperson, Industrial
• Drawing software for viewing and editing plans
Pharmacy Division - IPA
• Designing software for creation of labels (container and carton
J. Jayaseelan is currently the Director of Nuray label of products)
Chemicals Pvt. Ltd, Saimirra Innopharm Pvt.
• Human resource management system
Ltd, Delvin Formulations Pvt. Ltd and Hibrow
Health Care Pvt. Ltd. He completed his B. Pharm. from the pres- • Mailing software for processing emails
tigious Madras Medical College & later completed post graduate • Digital certificates used for secured dossier submission and
diploma in Marketing Management and MBA in Marketing. Jaya- mails to regulatory agency
seelan began his career in Sales and marketing in Torrent Phar- • Electronic entry and exit management software
maceuticals Ltd in 1989 and had successfully grown as Area Sales
Manager in Eli Lilly, as Regional Sales Manager in RPG (Searle) • Video processing software for monitoring the premises from
with a stellar track record of 10 years. He has held various positions inside and outside
in pharma affiliations in PCI, IPA, IACC and IDMA and has been Apart from this company website, WhatsApp, Twitter, LinkedIn
awarded IPA Fellowship and Best Pharmacist award. and etc. are some software’s used in receiving and sharing
information within and with outside people.
Technology is revolutionizing the healthcare industry. And we Of course, budgetary pressure and changes in both demographic
are only at the beginning of a transformation which will lead to and consumer behaviour, as well as the evolution of the healthcare
improved access to health services, greater patient empowerment, system itself, drive this development.
and continuity of care.
Digital care also fits well into the transition to ‘close and
Digital transformation in healthcare is the positive impact of accessible primary healthcare’. However, digital healthcare can’t
technology in healthcare. solve everything. A risk probably lies in the fact that many have a
conviction that digital care will solve everything, because after all,
The reason for this is that telemedicine, artificial intelligence (AI)
the physical meeting is perhaps the most important thing in the end.
enabled medical devices and electronic health records are just a
It is probably never possible to make care completely digital, but it
few concrete examples of digital transformation in healthcare which
can help both the patient and healthcare in both communication
are completely reshaping how we interact with health professionals
and for healthcare to prioritize.
and our patients. This also has an impact on how our data is shared
among providers and how decisions are made about treatment Healthcare and pharmacy are both facing this technological
plans and health outcomes. Today’s citizens/patients have more revolution. No matter where we live, the conversation is the
access than ever to health information and they’re getting used to same. The ongoing need to reduce the cost of care, higher service
the benefits that come from technology. expectations from consumers/patients, and advances with big
data in being able to predict diseases faster and more accurately.
The keyword for everything is ‘Innovation’, where the main
All these factors contribute to the growth of digital health and the
objective is streamlining physicians’ work, optimizing healthcare
use of technology. The technological revolution brings with it the
systems, improving patient outcomes, reducing human errors and
ability to deliver true ‘beyond-the-pill’ value, with new services from
lowering costs through digital experiences. Digital technologies
the pharmacy. For the community pharmacy to remain competitive
provide healthcare organizations the tools to support greater
and to be best positioned for the future integration of our health
standardization of work, which can improve efficiency. At the same
systems, investing in some of the emerging digital technologies
time, ‘big data’ also holds the promise of personalized medicine,
will be a prerequisite.
which is about individualized care.
Impact of digitalisation
Lars-Åke Söderlund
Globally, digitalisation has radically changed the care landscape
President, Community Pharmacy Section - in many ways. Digital solutions have enabled integration for example
FIP between healthcare information systems, remote contacts with
Lars-Åke Söderlund is a Doctor in pharmacy healthcare and pharmacy staff and home monitoring solutions.
and has extensive experience of working to-
gether with health systems in Sweden and
The impact of technology within healthcare can be described
other countries, improving health and creating a sustainable in many perspectives, like reducing healthcare costs, avoiding
healthcare system/primary healthcare model. He has been preventable deaths, improving outcomes and quality of life,
a health advisor in China for many years. He has been the reducing healthcare wastage, improving efficiency and quality of
Vice President of the Swedish Pharmaceutical Society, and care and developing new medicines and treatments. Linked to
has had a number of executive positions within Apoteket AB advances in analytic software, mobile technologies, sensors and
(Sweden), recently as Head for National Customers and New genomic sequencing, it is now becoming possible to capture and
Business. He has also been the President for the national analyze huge amounts of information about individual patients and
Swedish project "Check My Medicines" (www.kollpalakemedel. populations, and to use this information to develop healthcare in
se) which significantly has improved medical treatment for el- a way that couldn’t have been imagined in the past.
derly in Sweden. He holds various national and international
appointments - currently he works as an Executive Advisor Digitalisation will thus be one of the most important tools to
to Apoteket, and he holds several Board positions within the make healthcare more efficient and more effective. Smart systems
healthcare sector internationally. Lars-Åke is the President of capable of understanding health issues and complicated diseases
the Community Pharmacy Section FIP (the International Phar- will lead to innovations that will affect pharmacy from diverse
maceutical Federation). Lars-Åke Söderlund is also member perspectives. On one hand, it will improve screenings and therapy,
of the FIP Covid-19 Global Expert Advisory Group, and mem- improve the decision-making processes, facilitate electronic
ber of the Board of Pharmaceutical Practice., He is a frequent prescriptions, automate handling of medicines in the supply chain,
speaker in Sweden and internationally, regarding the future of
provide tools for medicines management and inventory control-
healthcare and pharmacy, with over 130 presentations during
ultimately enabling pharmacists to contribute to the provision of
the last 7 years.
high-quality care and ensuring that patients make the most of
Lars-Åke Söderlund is an FIP Fellow, and he has received sev- their medicines. On the other hand, it will impact the business
eral international awards for his work. He was recently award- side of the industry and pharmacy, providing the opportunity for
ed the "Pharmacist of the Year Award 2020" in Sweden. companies and organizations to more accurately and efficiently
deliver optimized healthcare to patients and customers. The truth
Utilising digital technologies The provider can then better assess the
It is time to evaluate the services that pharmacists are patient’s condition, medication adherence and
providing through digital health tools that enhance pharmacy therapeutic efficacy. Changes to medication
services by improving access for patients who choose to receive therapy can then be made depending on
care digitally. the patient’s results. Pharmacists have for
years been actively involved in telehealth
Pharmacists must be able to respond to people’s needs and management for patients with for example
expectations, optimising care based on each person’s preferences diabetes and hypertension. Some other
and circumstances, while also leveraging their own expertise to examples are (disclaimer: the following
identify all patient needs requiring to be addressed. Pharmacists examples are just a few examples for
must understand that these needs can only be met if there are enhancing the reader’s understanding of
opportunities for the establishment of meaningful interactions. how apps can be used. There are many similar
New roles will include educating patients and the public on
consumer health technologies and how to interpret data from such
technologies in monitoring their health and health care.
While welcoming and embracing new technologies, pharmacists
will remain a strong advocate and supporter for patient safety,
patient data privacy and personalised care.
Blockchain in itself is one of the most revolutionary programmes in order to study Blockchain’s ability to securely
technologies that mankind has stumbled upon. For a lot of us, exchange serialized data from manufacturers all the way to
Blockchain can seem to be complicated. And it truly can be. But pharmacies.
once someone looks past that layer of complexity, one would
The pharmaceutical supply chain is a complex process, with
understand that its core concept is quite simple. Key benefits
drugs changing ownership from manufacturers to distributors,
of the Blockchain technology include trust, transparency,
wholesalers, stockists and pharmacies before reaching the end-
disintermediation, immutability and consensus.
customer. There is often little to no visibility for manufacturers
There’s a lot of buzz around Blockchain in general, about the to track the authenticity of their product throughout the supply
world of possibilities this technology holds. A lot of industries chain. Consequences include the counterfeit drug problem
have already started to harness the power of this amazing and inefficient processes for conducting recalls and returns
technology, such as banking, cybersecurity, food, healthcare and processing. These not only result in financial losses but also the
manufacturing. And, slowly but certainly, even governments are loss of trust with consumers.
eyeing this technology to help them better manage administrative
Counterfeit drugs are drugs that do not contain the active
works.
ingredients they are supposed to and consequently can harm
Among all these industries, one industry that hopes to patients. According to a 2010 study by the World Health
find multiple applications of Blockchain technology is the Organization, the estimated worldwide sales of counterfeit
pharmaceutical industry. With the right use of this technology in medicines had witnessed a 90% increase in terms of value than
the pharmaceutical industry, the possibilities are limitless. in 2005. According to another estimate from BIS Research, global
pharma companies lose around $200 billion to counterfeit drugs
annually.
Counterfeit drugs are motivated by the potentially huge
profits and especially developing countries are targets because
the cost of legitimate drugs is often beyond the reach of much
of the population (WHO, 2010). Countries like India and China
specifically are very vulnerable to counterfeit drugs, as are
several other Southeast Asian countries. The overall death
toll attributable to counterfeit medicines, like the scale of the
business, is unknown, but the costs to public health are huge
since apart from death counterfeits can cause resistance to
medicines (WHO, 2010).
In the U.S., pharmaceutical manufacturers, wholesale
distributors and dispensers, in collaboration with the U.S. Food Blockchain technology is hailed as the answer to this problem
and Drug Administration (FDA), have conducted several pilot as it could be an opportunity platform to increase trust and
transparency. By giving each strip, bottle or vial of medicine a
unique number, it can be closely tracked all along the supply
Tariq Ahmed chain. The packaging of a drug could be scanned by a barcode
Co-Founder & Editor, Logistics Insider anytime, the drug changes ownership. Only trusted parties
Tariq Ahmed is the editor, publisher and co- are granted access to write on the Blockchain. The record is
founder of Logistics Insider – India’s most delivered on the Blockchain in real-time. Manufacturers and end
comprehensive logistics media network. He customer can scan the barcode and see the history. Optimally,
is a media professional who has seen the the platform ensures drug identification, tracing, verification
logistics and supply chain industry from a close purview and and notification in case an illegitimate drug is found. The
wishes to bring about a radical change in the mindset of peo-
intelligent Blockchain-based control system ensures end-to-
ple regarding this industry. With Logistics Insider’s one-of-its-
kind digital magazine and website, he aims to leverage on the end tracking. It will eliminate the opportunity for illegible drug
growth potential of the logistics industry, and provide the read- modification, in particular at interfaces and wherever there is
ers with data-driven insights, industry updates, interviews and manual intervention.
news articles. Logistics Insider has recently won the award for
the “Best Digital Magazine 2020 in the Logistics Industry” at 40% of health execs see Blockchain as among their top
the Asia Logistics & Supply Chain Congress & Awards. 5 priorities, with spending on this technology expected to hit
$5.61 billion by 2025, according to a report by BIS Research.
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medicines in Corona care Centres at Navi Mumbai, Panvel best example of teachers’ contribution that was also equally
Municipal Corporations and provided smart phone applications for acknowledged and highly appreciated by her about the support,
real time monitoring and compilation of data. timely help and proper guidance by mentor Dr.Alka Mukne.
Digitization - An Imperative in the New Normal All these factors indicate one important strategy – reorganizing
the existing supply chain infrastructure. With the nature of supply
Even before the outbreak, digital transformation had begun
chains becoming more patient-centric due to increased adoption
reshaping the pharma sector. In the new normal, technological
of digital tools, telehealth, telemedicine and app-based systems,
adoption has accelerated this change with the role of technology
digitalization within various touchpoints of the supply chain network
evolving from being a mere support system to becoming the key
has become imperative.
enabler in this highly vital, human-intensive industry. Big data analytics,
predictive analytics, process automation, Artificial Intelligence (AI), A recently conducted Pharma Manufacturing Smart Pharma
Machine Learning (ML), and other advanced technologies are Survey[15] found that 93% of drug manufacturers and 87% of
playing a pivotal role in creating new and improved processes, thus equipment and services vendors believed that automation is highly
enabling pharma companies to continue to operate to the best of their advantageous for this sector.
capabilities and provide much needed assistance to both healthcare
providers and patients during the unprecedented times of crisis. III. Digitization within Packaging
Recent studies[7] show that global AI spending in the healthcare and In the growing list of essential materials—ranging from personal
protective equipment, ventilators, ICU capacity, to even home quarantine-
pharmaceutical industries is expected to increase from $463 million in
related healthcare services—that need to be easily accessible is another
2019 to more than $2 billion by 2025. In India, according to a survey
item recently added: pharmaceutical packaging. While efforts are being
conducted by C Com Digital marketing agency[8], almost 35% of the made to develop a vaccine, it is equally important to take a hard look
domestic pharma companies’ operations need to be shifted to digital. at packaging materials like vials and syringes that will act as vehicles
for bringing the vaccine to those who need it.
I. Digitization within Research & Development (R&D)
Packaging may come at a fraction of the cost of medicines;
Augmentation of AI and other technologies: The drug discovery however, it forms an integral part of a drug product, even in pre-
and development process forms the core of the pharma segment. pandemic times. What makes it even more crucial for pharma
The impact of COVID-19 can be seen in the fact that it has brought companies to have fail-proof, proper packaging materials is the rising
forward digitisation within this sphere from years to mere months. threat of counterfeit pharmaceutical drugs entering the supply
Enterprises[9] such as Alibaba, NVIDIA, Graphen, and Google chain and causing damage to public health or a company’s brand
DeepMind are working towards developing AI tools that would aid image. The pandemic is pushing hard at the need for technologically
in understanding the evolution and spread of coronavirus, track its advanced packaging solutions to improve patient convenience and
geographical footprint, and even predict its potential protein structure provide safety such as packaging with antiviral and antibacterial
to find an antiviral vaccine for it. The 3D models of proteins generated properties, self-administered drug delivery devices, and COVID-19
by Google DeepMind’s Alpha Fold, are far more accurate than any “intelligent” test kits.
that have come before – and they recently published predictions of While QR codes, holograms, and Radio Frequency Identification
five understudied SARS-CoV-2 targets[10]. Thus, AI and other advanced Technology (RFID) are some of the technologies already in play, innovative
technologies can help speed up drug discovery by analysing the technologies like blockchain, IoT, and Near-Field Communications (NFC)
existing pharma research data more effectively, screening chemical technology for smart packaging techniques are some of the game-
libraries, drug repurposing, binding target predictions and pre-clinical changing solutions that can provide traceability of pharma products
testing. Case in point [11] - Insilico Medicine is using 28 different across their product lifecycles and down the supply chain [16].
Advertisement Index
Sr. No. Company Name Pg. No.
1. ACG.......................................................................2, 3
2. Elmach Packages (India) Pvt. Ltd............30, 31, 60
3. Ami Polymer Pvt. Ltd.. ...........................................43
Placard wish Collage by Students of DPSRU and DIPSAR wishing
World Pharmacists Day