Nurse Call System

In-service Training Handout

Provided By:

Presented By:

Rauland-Borg Corp.
Professional Services
“The Other Name in Communications!”
The “Bigger Picture”
of your

Nurse Call System

2
LED Corridor Light
White: Solid:
Flashing:
Green: Solid:
Flashing:
Orange: Solid:
Flashing:
Yellow: Solid:
Flashing:
Red: Solid:
Flashing:
Blue: Solid:
Flashing:
Pink: Solid:
Flashing:

Single Patient Station

Cancel

Patient places a call from the Patient Station with the

pillowspeaker. When the call is answered, the pa-
tient speaks to the staff member assigned via wire-
less device and/or it rings at the Nurse Call Console
and a light displays over the patient's door. Once
answered by the staff member and/or at the console
a service can be set for the assigned staff.

Enhanced Single Patient Station Patient places a call from the Patient Station with the
pillowspeaker. When the call is answered, the pa-
Cancel tient speaks to the staff member assigned via wire-
less device, and/or it rings at the Nurse Call Console
and a light displays over the patient's door. Once
answered by the staff member and/or at the console
a service can be set for the assigned staff.
Staff
Assist Pressing the “Staff Assist” button alerts designated
staff via wireless device who are signed on duty in
Code that designated area, annunciates at the console and
Blue duty stations, and a light displays over the patient's
door.

Pressing the “Code Blue” button alerts nursing staff

within the unit of a Code Blue via wireless device
and displays a light over the patient's door. It also
notifies the Code Blue team and all other Code Blue
annunciation points: PBX, Console, and Duty Sta-
tions.
3
Dual Patient Station Cancel

Patient places a call from the Patient Station with

the pillowspeaker. When the call is answered, the
patient speaks to the staff member assigned via
wireless device, and/or it rings at the Nurse Call
Console and a light displays over the patient's
door. Once answered by the staff member and/or
at the console a service can be set for the assigned
staff.

Staff Assist Station

Cancel
Pressing the “Staff Assist” button sends a message
to all staff via wireless device who are signed on
duty in that designated area, annunciates at the con-
sole and duty stations, and a light displays over the
patient's door.
Staff Assist
NOTE: These calls can only be canceled at the origi-
nating station.

Pullcord Station

Cancel Pulling the cord sends an emergency signal to ap-

propriate staff via wireless device, annunciates at
the console and duty stations while a light displays
over the patient's door.

NOTE: These calls can only be canceled at the origi-

nating station.

Pullcord

4
Pullcord Station with Call Button
Cancel Call Button

Pulling the cord sends an emergency signal to appropriate

staff via wireless device, annunciates at the console and
duty stations while a light displays over the patient's door.

Pressing the call button sends a message to the appropri-

ate staff via wireless device letting them know that the pa-
tient needs assistance in the bathroom.

NOTE: These calls can only be canceled at the originating

station.
Pullcord

Pullcord Station with Audio

Cancel Call Button

Pulling the cord sends an emergency signal to appropriate

staff via wireless device, annunciates at the console and
duty stations while a light displays over the patient's door.

Pressing the call button sends a message to the appropri-

ate staff via wireless device letting them know that the pa-
tient needs assistance in the bathroom.

The Pull Cord station with Audio also contains a speaker

and microphone, so that caregivers can speak directly with
the patient in the bathroom if desired.

NOTE: These calls can only be canceled at the originating

Pullcord station.

Code Station

Cancel Pressing the “Code Blue” button alerts nursing staff within
the unit of a Code Blue via wireless device and displays a
light over the patient's door. It also notifies the Code Blue
team and all other Code Blue annunciation points: PBX,
Console, and Duty Stations.
Code Blue
NOTE: These calls can only be canceled at the originating
station.

5
Staff Assist/Code Station
Pressing the “Staff Assist” button alerts designated staff
Cancel via wireless device who are signed on duty in that desig-
nated area, annunciates at the console and duty stations,
and a light displays over the patient's door.

Staff Assist Pressing the “Code Blue” button alerts all nursing staff
who are signed on duty of a Code Blue via wireless de-
vice and displays a light over the patient's door. It also
notifies the Code Blue team and all other Code Blue an-
Code Blue nunciation points: PBX, Console, and Duty Stations.

NOTE: These calls can only be canceled at the originat-

ing station.

Auxiliary Equipment Station

Cancel
The Auxiliary Equipment Station is used for medical equip-
ment (i.e., IV pump, Pulse Ox, vents, monitors …) It places a
Ports call to the appropriate staff member’s wireless phone, the
console and a light displays over the patient’s door. It dis-
plays the room number (and bed if a dual patient room) and
an “Aux. Alarm” message.

Cancel Station

Pressing the Cancel button cancels a call from another

Cancel station in the patient's room.

6
 Bed Management Station
Transport Cancel Cleaning In Progress
Pressing the “Transport”
“Transport button sends a message di-
rectly to Transport.

Pressing the “Cleaning Needed” button sends a message

directly to Housekeeping.

When Housekeeping begins cleaning the room they press

the “Cleaning In Progress” button .

When cleaning is completed the “Bed Ready” button is

pressed updating the room status.

Cancellation of each button can be initiated by pressing

the button again; pressing the Cancel button or the next
button in sequence. These functions do not directly af-
Cleaning Needed Bed Ready fect Nursing Staff, as no messages go to the Nurse Con-
sole, no corridor lights are displayed, but can display on
the Responder 5 PC.
Staff Register Station
RN Cancel LPN

The Staff Registration Station allows staff to register in

each patient room. There are three levels of Staff and
one call-in button, indicated by the colors noted. Press-
ing any of the staff registration buttons will cancel a call
from the room while creating a steady corresponding
light indicating the presence of a staff member. This also
allows a Staff Locate feature on the Console. Upon leav-
ing the room, the staff member needs to press the appro-
priate button again to cancel the Locate Feature and turn
off the corridor light.

CNA Staff Assist

Duty Station Cancel

Duty Stations are located in some of the following staff

work rooms: Utility Rooms, Medication Rooms, Nurses
Lounges etc. It provides communication between the
room and the Nuse Call Console. It also annunciates
calls on the unit. A colored LED light appears mimicking
the types of calls on the unit.

Duty Station Calls: Patient, Bath, Shower, Staff Assist

and Code Blue.

Cancel LED Lights 7

 Cancel
Staff Station

Staff Stations are located in a room or on a floor

where staff members may be working: Staff Lounges,
Dictation, Lockers, and Staff Conference Rooms.
The station acts as a hands free intercom between
that specific room/area and the console.

Call Button

Staff Terminal
Cancel

The Staff Terminal is a device that functions as a pa-

tient or procedure room communications tool while
providing staff with a touchscreen to initiate an in-
stantaneous notification of an in room need. Addi-
tionally it may be used as a functional nurse call con-
sole or duplex intercom station.

Touchscreen Push to Talk

Nurse Call Console

LCD screen Softkeys

The Nurse Call Console has a colored LCD screen and is

used to communicate with patients and staff from the
console to speaker-equipped stations. It can also be
used to set a staff level service request.

Handset Dialpad
8
Basic Pillow Speaker

Speaker

Nurse

Volume

The Basic Pillow Speaker is designed specifically for use with the Responder 5 nurse call system (9-
pin DIN style) and analog hospital grade televisions. It combines an easily identified Nurse Call but-
ton and TV control button, both embossed in Braille, a speaker for listening to TV and nurse call au-
dio, a microphone for the patient to communicate to the nurse call system, a large thumbwheel vol-
ume control, and two (2) controls for room lighting. The Tilt/Release DIN receptacle allows for ease of
disconnecting the Pillow Speaker from the patient station.

9
Standard Pillow Speaker

Speaker

Nurse

Toilet

Pain

Water

The Standard Pillow Speaker is designed specifically for use with the Responder 5 nurse call system
(9-pin DIN style) and hospital grade digital televisions. It combines an easily identified Nurse Call but-
ton and TV control button, both embossed in Braille, three (3) additional nurse call buttons for the pa-
tient to indicate a need: “Water”, “Pain”, or ‘Toilet”, a speaker for listening to TV and nurse call au-
dio, a microphone for the patient to communicate to the nurse call system, and two (2) controls for
room lighting, It also includes Volume up/down, TV Channel up/down, Closed Caption, and Mute but-
tons. The Tilt/Release DIN receptacle allows for ease of disconnecting the Pillow Speaker from the
patient station.

10
Enhanced Pillow Speaker

Speaker

Nurse

Toilet

Pain

Water

The Enhanced Pillow Speaker is designed specifically for use with the Responder 5 nurse call sys-
tem (9-pin DIN style) and hospital grade digital televisions. It combines an easily identified Nurse Call
button and TV control button, both embossed in Braille, three (3) nurse call buttons for the patient to
indicate a need: “Water”, “Pain”, or ‘Toilet”, a speaker for listening to TV and nurse call audio, a mi-
crophone for the patient to communicate to the nurse call system, and two (2) controls for room light-
ing. It also includes Volume up/down, TV Channel up/down, Closed Caption, and Mute buttons. The
Tilt/Release DIN receptacle allows for ease of disconnecting the Pillow Speaker from the patient sta-
tion.
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 Nurse Call Console

Display

Handset

Line Selector

Speaker
Line Scroll
Menu Selector

Volume
Menu Scroll

Push to
Talk Cancel

Dialpad Bed

Nurse Call Console Features

Handset Line Selector
Handset is used to communicate with callers. Line Selector buttons are used to select any as-
When privacy is not an issue—or to communicate sociated line.
without holding the Handset—use the Push-to-
Talk button.
Line Scroll
Speaker Line Scroll bi-directional buttons are used to
Speaker is located beneath the Handset and view and move between stacked calls (when pre-
works in conjunction with Push-to-Talk operations. sent) and to view other informational lists.

Volume Menu Selector

Volume buttons increase or decrease the
Menu Selector buttons are used to choose
Handset or Speaker volume.
from multiple menu options.

Push-to-Talk Menu Scroll

Push-to-Talk button: 1) initiates handsfree Menu Scroll bi-directional buttons are used to
communication, 2) controls the direction of com- view and move between additional menus (when
munication, and/or 3) answers incoming calls. present. The Nurse Call Console supports a
maximum of eight (8) menus.

Dial pad Cancel

Dialpad is used to dial numbers. Cancel button ends many operations.

Display Bed
Display is used to view calls and various Bed key (:) adds bed designations to dialing
system and error messages. numbers.

12
“Answering” a Patient Call Cisco Phones with Nurse Call
1. Phone will chirp announcing a call on your
phone – the Nurse Call “message” will Emergency Button
appear.
2. Press the Left Soft Key (“Call”) or the Off
Hook Key (“On”) to initiate a dial-back to Phone Indicator
speak to the patient.
3. To acknowledge the message without calling Mute Button
back OR to end a call you are connected to
press the Right Soft Key (“Close”) or the On
Hook Key (“Off”).

Review Text Messages Volume Up/Down

1. Use the Left Soft Key to choose “Menu”.
2. Use the Left Soft Key again to choose Display Screen
“Select” for “Messages”.
3. Use the Left Soft Key to choose <Text>. It
will show the most recent message. Left Soft Key
4. You can scroll through the list and use the
Left Soft Key to select “Open”. Right Soft Key
NOTE: You can call back into the patient room of
the message you are on by pressing the Left
Soft Key to select “Call”. Menu Scroll Up/Down
On Hook, Power OFF
Delete Text Messages
1. While on the message that you want to Off Hook, Power ON
delete, use Left Soft Key to select “Open”.
2. Then select “Options” with the Left Soft Speakerphone
Key.
3. Select <Delete> to remove message from
list. A total of 15 messages are held, with
the 1st message dropping off when the 16th
message is received.

Answering an Outside Call or

Message from the Desk (non- NC)
1. Use the same keys as outlined in
“Answering” a Patient Call. However, you
will be connected to a “live” call instead of
initiating a “dial-back” call.
NOTE: To end an active call, press the On Hook While in communication with a room, a service
Key (“Off”). requirement can be set. If a service has been
Place a Call set, then this must be canceled in the room.
1. To Another Wireless #: Dial “8” and then
the 4-digit phone extension. Setting Responder IV Nurse Call
2. Outside #: Dial “9”, then the outside phone Staff Level Service:
number.
3. Hospital Ext #: Dial the 5-digit hospital
extension. Press = STAT Service
NOTE: To end an active call, press the On Hook
Key (“Off”).
Press = RN/LPN Service
Press = RT Service
Transfer a Call
1. While call is active, press the Right Soft Key Press = NCP/CT Service
to choose <Transfer>.
2. Enter “8” and then the 5-digit # that is to
receive the transferred call. IMPORTANT NOTE: THIS DOES NOT
3. Press the Left Soft Key to “Connect”.
4. Listen into earpiece - if you hear ringing, TRANSFER THE LIVE CONNECTION TO
press the Left Soft Key for “Yes” to confirm. ANOTHER STAFF MEMBER’S PHONE.
NOTE: If you hear a busy signal, press the Right
Soft Key for “No” to confirm. You will then be
returned to the caller.

13
Answer Patient Call, Outside Call
or Message from Desk
1. Phone will chirp announcing there is a
call on your phone.
Phone Indicator Panic Button
2. You can press Left Soft Key (“Accept”)
to speak to the caller, or press the Off
Hook Key.

Place a Call Mute Button

1. To Another Wireless #: Dial 4-digit phone
number.
2. Outside #: Dial “9”, then outside number. Volume Up/Down
3. Hospital Ex t#: Dial 4-digit hospital ex-
tension.
Display Screen
NOTE: To end an active call press the On
Hook Key. Left Soft Key
Right Soft Key
Off Hook, Power ON
Transfer a Call On Hook, Power OFF
1. While call is active, press Left Soft Key
for Options.
Menu Scroll Up/Down
2. Press Left Soft Key to choose “Select” for
<Transfer>.
3. Enter the 4-digit # that is to receive trans-
ferred call.
4. Press the Left Soft Key to Connect.
5. Listen into earpiece, if you hear ring,
press Left Soft Key for “Yes” to confirm.

NOTE: If you hear a busy signal, press Right

Soft Key for “No” to confirm. You will be While in communications with the room, a service
rturned the caller. requirement can be set. If a service has been set then
this must be canceled in the room.

Setting Responder IV Nurse Call

Read Text Messages Staff Level Service:
1. Use Left Soft Key to choose “Menu”.
2. Use Left Soft Key to choose “Select” for
“Messages”. 1
3. Use Left Soft Key to choose “<Text>”. It Press = Stat Service
will show the latest message.
2
4. You can scroll through the list and use the Press = Nurse Service
Left Soft Key to select “Open”.
3
Press = PCT Service
NOTE: You can call back into the patient room
of the message you are on by pressing 4
the Left Soft Key to select “Call”. Press = H
Hoouusseekkeeeeppiinngg
Delete Text Messages
1. While on the message that you want to
delete, use Left Soft Key to select
IMPORTANT NOTE: THIS DOES NOT TRANSFER
“Open”.
TO ANOTHER STAFF MEMBER’S PHONE.
2. Then select “Options” with “Left Soft
Key”.
3. Select <Delete> to remove message from
list.

NOTE: A total of 20 messages are held with

the 1st message dropping off when the 21st
message is received.

14
Answer Patient Call, Outside
Call or Message from Desk
1. Phone will chirp announcing there
a call on your phone. Panic Button
2. You can press Left Soft Key Phone Indicator
(“Accept”) to speak to the caller, or
Press the Off Hook Key

Mute Button
Place a Call
1. To Another Wireless #: Dial 4-digit
phone number.
2. Outside #: Dial “9”, then outside Volume Up/Down Display Screen
number. 5066A Normal
3. Hospital Ext #: Dial 4-digit hospital
extension. Call Close

NOTE: To end an active call, Left Soft Key Right Soft Key
press the On Hook Key.

Menu Scroll Up/Down

Transfer a Call
1. While call is active, press Left Off Hook, Power ON On Hook, Power OFF
Soft Key for Options.
2. Press Left Soft Key to choose
“Select” for <Transfer>. Speakerphone
3. Enter the 4-digit # that is to receive the
transferred call.
4. Press the Left Soft Key to Connect”
5. Listen into earpiece, if you hear
ring, press Left Soft Key for “Yes” to
confirm. NOTE: If you hear a busy
signal, press Right Soft Key for “No”
to confirm. You will be returned to
the caller.

Read Text Messages

1. Use Left Soft Key to choose “Menu”. While in communications with the room, a
2. Use Left Soft Key to choose “Select” service requirement can be set. If a service has
for “Messages”. been set then this must be canceled in the room.
3. Use Left Soft Key to choose “<Text>”.
It will show the latest message. Setting Responder IV Nurse Call
4. You can scroll through the list and use Staff Level Service:
the Left Soft Key to select “Open”.
NOTE: You can call back into the patient
room of the message you are on by pressing
Press 1 = STAT Service
the Left Soft Key to select “Call”. Press 2 = RN Service
Press 3 = LPN Service
Delete Text Messages
1. While on the message that you want Press 4 = CNA Service
to delete, use Left Soft Key to select
“Open”.
2. Then select “Options” with “Left
Soft Key”.
3. Select <Delete> to remove message
from list. A total of 20 messages are
held, with the 1st message dropping
off when the 21st message is
received.

15
To acknowledge and clear message:

Press then

To dial back into room (Without clearing message)

While viewing a message

Press TWICE

To hangup, press

To access a previously received message:

Press then

To scroll through the messages:

While viewing a message

Press then or
Link 6020 WirelessTelephone
While in communications with the room, a service re-
quirement can be set. If a service has been set then this
To delete a message: must be canceled in the room.
While viewing the message:
Setting Responder IV Nurse Call
Staff Level Service:

Press then
Press 1 = Stat Service
To delete all messages: (Calls all Service Levels)
While viewing a message 2
Press = RN Service
Press = PCT Service
3

Press then then IMPORTANT NOTE: THIS DOES NOT TRANSFER

TO ANOTHER STAFF MEMBER’S PHONE.

16
To acknowledge and clear message:

Press then

To dial back into room (Without clearing message)

While viewing a message

Press then

To hangup, press

To access a previously received message:

Press then
Avaya 3620 WirelessTelephone
To scroll through the messages: While in communications with the room, a
While viewing a message service requirement can be set. If a service has
been set then this must be canceled in the room.

Setting Responder IV Nurse Call

Staff Level Service:
Press then or
Press 1 = Stat Service
To delete a message: 2
While viewing the message: Press = Nurse Needed
Press 3 = Not Used
Press 4 = Tech/CA Needed
Press then
IMPORTANT NOTE: THIS DOES NOT
TRANSFER TO ANOTHER STAFF MEMBER’S
PHONE.
To delete all messages:
While viewing a message

Press then then

17
To acknowledge and clear message:

Press then

To dial back into room (Without clearing message)

While viewing a message

Press then

To hangup, press

To access a previously received message:

Press then

To scroll through the messages:

While viewing a message

Avaya 3626 WirelessTelephone

While in communications with the room, a
service requirement can be set. If a service has
Press then or been set then this must be canceled in the room.

Setting Responder IV Nurse Call

To delete a message: Staff Level Service:
While viewing the message:
Press 1 = Stat Service

Press then Press 2 = Nurse Needed

Press 3 = Not Used
To delete all messages: Press = Tech/CA Needed
4
While viewing a message
IMPORTANT NOTE: THIS DOES NOT
TRANSFER TO ANOTHER STAFF MEMBER’S
PHONE.

Press then then

18
To acknowledge and clear message:

Press then

To dial back into room (Without clearing message)

While viewing a message

Press then

To hangup, press

To access a previously received message:

Press then

To scroll through the messages: While in communications with the room, a

While viewing a message service requirement can be set. If a service has
been set then this must be canceled in the room.

Setting Responder IV Nurse Call

Press then or Staff Level Service:

Press 1 = Stat Service

To delete a message:
While viewing the message: 2
Press = RN Service
Press 3 = LPN Service
Press then Press = Aide Service
4
To delete all messages: IMPORTANT NOTE: THIS DOES NOT
While viewing a message TRANSFER TO ANOTHER STAFF MEMBER’S
PHONE.

Press then then

19
Turn the phone
on/off
Press and hold the
ON/OFF button for at least two seconds. Volume Switch

Answering
a Patient call
Press the center soft key button or
ANSWER button.

Answering phone-to-phone
and outside calls
Press the ANSWER button. Softkeys

Mute
Menu
Transferring Outside call
While on a call, press Link. Directory
Dial a second internal number. Answer • On/Off
When call is answered, press • Release
Calls
• Terminate
activity
Muting and
Services
Unmuting
Press the MUTE
button on the side of the phone.
To end muting, press MUTE button again.

Placing a call Headset/data connector

to another phone
Dial the number then press the
ANSWER button.

Placing an
outside call
Dial 9 to access an outside line. Setting Responder IV Nurse Call
Dial the number. Press the Staff Level Service:
ANSWER button.
Press 1 = Stat Service
Redial (calls all staff levels)
You can redial the last number you Press 2 = RN/LPN Service
dialed by pressing the REDIAL
soft key. Press 3 = Tech Service
Press 4 = RT Service
Call Waiting
While you are on a Patient call you IMPORTANT NOTE: THIS DOES NOT
will hear 3 quick beeps. Hang up and TRANSFER TO ANOTHER STAFF MEMBER’S
the next Patient call will come to your PHONE.
phone.

NOTE: If you are on a phone-to-phone

call you will hear two beeps.

20
 APOLLO PAGER
Function Button
Turning Your Pager On • To select menu
• To confirm
Press Read Button to turn the pager on. function selection
Display will read: • To exit function
mode
TUE SEP 24 09:00 PM

Turning Your Pager Off

In standby mode: Read Button
Select Button • To read received
• Press any button to enter display mode
• To select function in messages
• Press Function Button until the function setting main menu function selection
is on the screen. • To turn on the
mode pager
• Press Read Button, display will read SET ALERT.
• To select the • To confirm the
• Press Select Button three (3) times display will read:
message you want function selected
TURN PAGER OFF to read.
• Press Read Button display will read: TURN PAGER OFF?
• Press Read Button again, pager is now off. Nothing will be
visible on the display.

Receiving and Reading Messages

A flashing indicates you have a message that has not

been read.

Press the Read Button to preview the message.

Press the Select Button to display your message

Deleting One Message

In reading mode, select the message you wish to delete

• Press Function Button display will read: LOCK MESSAGE?
• Press Select Button display will read: DELETE MESSAGE?
• Press Function Button to confirm and return to main menu.
• To return to main screen without deleting messages, press Read Button.
Note: Locked messages cannot be deleted.

Deleting All Messages

In function setting main menu:

• Press Read Button display will read: SET ALERT
• Press Select Button six (6) times – display will read DELETE ALL MESSAGES
• Press Read Button display will read: DELETE ALL MESSAGES?
• Press Read Button again to confirm all messages are being deleted and return to
main menu.
• To return to main screen without deleting messages, before pressing the confirm
button, press Function Button.
Note: Locked and/or Unread messages cannot be deleted.

21
 Function Button
Turning Your Pager On • To select menu
• To confirm
Press Read Button to turn the pager on. function selection
Display will read: • To exit function
mode
TUE SEP 24 09:00 PM

Turning Your Pager Off

In standby mode: Read Button
Select Button • To read received
• Press any button to enter display mode
• To select function in messages
• Press Function Button until the function setting main menu
function selection • To turn on the
is on the screen.
mode pager
• Press Read Button, display will read SET ALERT.
• Press Select Button three (3) times display will read:
• To select the • To confirm the
message you want function selected
TURN PAGER OFF
to read.
• Press Read Button display will read: TURN PAGER OFF ?
• Press Read Button again, pager is now off. Nothing will be
visible on the display.

Receiving and Reading Messages

When a message is received, your pager alerts and displays

the message. If you do no press a key within 8 seconds to
acknowledge the message it will return to the main screen.
On the main screen you will see the following display:

01
TUE SEP 24 09:00 PM

Deleting One Message

In reading mode, select the message you wish to delete

• Press Function Button display will read: LOCK MESSAGE?
• Press Select Button display will read: DELETE MESSAGE?
• Press Function Button to confirm and return to main menu.
• To return to main screen without deleting messages, press Read Button.
Note: Locked messages cannot be deleted.

Deleting All Messages

In function setting main menu:

• Press Read Button display will read: SET ALERT
• Press Select Button six (6) times – display will read DELETE ALL MESSAGES
• Press Read Button display will read: DELETE ALL MESSAGES ?
• Press Read Button again to confirm all messages are being deleted and return to
main menu.
• To return to main screen without deleting messages, before pressing the confirm
button, press Function Button.
Note: Locked and/or Unread messages cannot be deleted.

22
Turning Your Pager On
Up/Down
Press Left/Right Directional
Directional Buttons
Your pager alerts and shows POWER ON
Buttons
symbol in the left column of the display.
The time and date are shown at the bottom
of the display. Function/Select
Button Read/Escape
Turning Your Pager Off Power On Button
• Press
• Press to move the cursor to TURN PAGER OFF symbol.
• Press twice to turn pager off.

Receiving and Reading Messages

When a message is received, your pager alerts and displays

a flashing symbol. Press any button to stop the alert.

Press to display your message.

If more than one message exists, press to select the

message you want to read or while reading messages to view
the previous or next message.

A flashing POWER ON symbol indicates you have a

message that has not been read.

Deleting One Message

You can delete unlocked and messages that have been read.

• Press to select the message you want to delete.

• Press to display function menu.
• Press to move the cursor to DELETE MESSAGE
symbol
• Press to receive confirmation of the request to delete.
• Press to delete the message

Deleting All Messages

• Press to display function menu.

• Press to move the cursor to DELETE ALL MESSAGES symbol

• Press twice.

23
Turning Your Pager On
Function
Button
If the screen is blank – (no dot in the upper
left hand corner)

Hold the button to turn the pager on.

Turning Your Pager Off

Press Next
Message
Press to access the “Function Menu” ON or
READ
MESSAGE
Use the to select the icon.

Press

“TURN OFF?” confirmation will appear

Press to confirm

Receiving Messages

Your message will automatically display for several seconds during and after alert.
To stop tone or vibe alert press

Reading Messages

Press to display main screen

Use the to highlight the “Personal” icon.

Press to view message.

Use the to scroll through messages.

Deleting One or All Messages

While viewing the message you want to delete

Press to display the delete menu.

Use the to highlight the “Delete One” icon or “Delete All”

Press to choose this option.

The pager will display “Delete?” To confirm press

24
 Escape

Previous
Message Read
Message

Next
Message

Turning Your Pager On

If the word OFF and the current time is displayed, press and
hold to turn the pager on.
Turning Your Pager Off
Press any key to return the pager to Standby Mode.
Press for 2 seconds.
“POWER OFF?” confirmation will appear.
Press again to confirm.

Receiving and Reading Messages

When a message is received, it will automatically display for
several seconds during and after alert. To stop tone or vibe
alert and mark the new message as “Read,” press any key.
If more than one message exists, press the key twice to
view the next message and repeat for others.

Deleting One Message

To delete a message, press and hold the key while the
message is displayed.
When the screen says “One Delete,” press the key
again to delete the message.

Deleting all Messages

While any message or message icon is displayed, press and
hold the key.
When the screen says “One Delete,” press the “Next
Message” or “Previous Message” keys until ALL DELETE is
displayed.
Press the key to delete all messages.

25
 DND Button Headphone Jack
Mic
Call Button

Up

Select
VOICE
ACTION
COMMAND Down

Play new (unplayed) text “Play text messages”

messages

Play old (previously played) “Play old text messages”

text messages

To dial back into patient (After text message is

room via a text message played [new or old], voice
prompt will ask ‘Do you
want to call back?’)
“Yes”

To call directly into patient “Call room [room #] bed

room (no text message) [bed #]”

Cancel message play “Cancel”

(while text message is Speaker
playing, hold down the
Call Button and speak)

“Delete”
Delete a single text
message
*IMPORTANT*
(while text message is
playing, hold down the You must speak the
Call Button and speak) modifying word “TEXT”
when you issue
Delete all text messages “Delete text messages” commands to play or
delete text messages.
26
Patient Call Message from Bedside

Text messages with priority and location are automatically delivered to

a caregiver’s Vocera Badge when a patient presses the call button.
Distinct tones are played on the Vocera Badge depending on the severity
or priority of the call.

Incoming Message Alert (Text Messaging)

Text messages can be received from the Responder System while the
Badge is in use. Audio tones are played based on the priority of the call.

When a text message is received from a Responder System, the caregiver

can read the message on the Badge display, or press a button on the
Badge to have the message played audibly. When a text message is
selected to be played, the caregiver hears an interactive voice driven
menu.

Auto Call Back to Room

After a text message is played, the caregiver is presented with the option to
“Play”, “Call”, or “Escalate”. If the caregiver says “Call”, an audio call is placed
to the bedside speaker, putting the nurse in direct voice contact with the
patient.

27
What Makes Your Tracer Tag Work?
Location! Location!
Location!

AND………
Signing Yourself In “On Duty”

What Doesn’t Work??

Tracer inside your Tracer under your Tracer hanging at
pocket stethoscope or other the bottom of your
badges smock

Hosp

T
T

28
 THE TRACER TAG SYSTEM

WHAT MAKES YOUR

TRACER TAG WORK?
IR – LED Window
1. Location where the Tag is worn
Must be visible – not under anything!!!

2. AND the nurse must be signed in

“On Duty”.

System Function & Description

The Tracer Tag ID System is a separate system from your Even though the tag is not very attractive, nor does it look
Responder IV (RIV) Nurse Call System, with its own like it has much capability, it is a “mighty” tool in
computer and its own software. However, it does interface providing the nurses and nursing managers with Activity
with your nurse call system by sending signals indicating that and Statistical Reports to learn the number of hours
a nurse is now in a patient room. If the nurse entered the nursing spends at the patient bedside.
patient room in response to a patient call on the nurse call
system, her Tracer Tag will also cancel the patient call and The RIV System links the nurse’s name to the Tracer Tag
indicate her presence in the room. when the nurse has entered the Tag ID# at the “Sign-On”
Screen and has put herself “On Duty”.
The Tracer Tag sends an infra-red signal via the LED’s (Light
Emitting Diodes) located inside the tag every 3-6 seconds.
This signal can only be read by Tracer “sensors” located in the
ceiling. The sensors located in the patient room send “nurse in
room” signals and “patient call answered” if appropriate. The
sensors located in the corridors only send “nurse has left”
room information (if not associated with a corridor Duty
stations) to the RIV system.

29
Logging In
1 Double click on the desktop shortcut:
1 Double click on the desktop shortcut:

Dou- ble
click on the desktop shortcut:
2 Scan or enter your Username and password

3 Click on the “Log In” button.

To Log Out
1 Click on the Log Out entry in the module selector menu

Figure 1: Logout Icon

2 The Login screen will reappear.

30
Managing Your Password
You’ll be assigned a default password by your system administrator. You must change that password
after your initial Log In.

To Change Your Password

1 Click on the My Preferences tab.

2 Enter your Old (Current) and new passwords in the spaces provided.

3 Confirm your new password.

Passwords are case sensitive and can only be used once in a six (6) month period.

4 Click on the “Save” button.

To Create a Password Hint

You must enter at least three (3) answers to the password hint questions.

1 Click on an Answer field, and enter at least three (3) memorable answers:
Answers are not case-sensitive.

2 Click on the “Save” button.

31
Resetting Your Password
Should you forget your password, you can easily reset it.

1 Click on the “Forgot Password” button on the Log In screen:

2 Enter answers to all of your hint questions.

3 Click on the “Reset Password” button.

4 Enter and confirm your new password.

5 Click on the “Change Password” button.

The system will confirm your change and ask you whether you wish to Log In.
32
Signing On/Off
1 Double click on the desktop shortcut:

2 Click the My Status tab.

3 Scan your device (Wireless Phone, Pager, Other Device), or use your keyboard to enter its I.D.
into the appropriate box:

4 Click the appropriate on or off buttons in the Duty area:

5 Click on the “Update” button:

33
Viewing Your Room/Bed Assignments
You can use My Profile to view your Room/Bed assignments within any selected Unit/Team with
which you are associated.

To View Your Assignments (Single Unit/Team)

1 Click on the My Assignment Tab.

2 Use the Unit/Team dropdown box select a Unit/Team:

All the beds associated with your selected Unit/Team will appear; your as signed call stops
bear your initials:

You can view additional details about any Bed Object by double clicking on it:

You can view additional details about any Bed Object by double clicking on
it: 34
Assigning Yourself to Call Stops
You can use My Profile to assign yourself to any call stop for any bed that appears in the My Assign-
ment pane:

To Assign Yourself to a Call Stop

1 Click on the My Assignment Tab.

2 Click on your User Object in the User Pane:

3 Click on any Room/Bed call stop in the My Assignment pane.

Your highlighted initials will appear in the call stop:

4 Click on the “Accept” button to save the assignment.

The call stop assignment will turn green and bear your initials:

35
Answering Calls
You can use the PC Console in conjunction with its associated Nurse Console to select and answer
any calls in the call stack.

Selecting a Call
1 Locate a pending call in the Calls Pane:
2 Double click on the call object you wish to answer.
An active call window will pop into view:

The Active Call window provides all available detail regarding a patient on three (3) tabs.
Answering the Call
Once you’ve selected the call you wish to answer…
1 Use the handset or PTT key to answer the call.
2 Speak into the handset or console microphone.
36
3 Click on the “Call Completed” button to close the window.
Setting a Service Request
You can use the PC Console to set a service request and direct it to the covering Staff member at any
time.

To Set Service at a Room/Bed (Idle Console)

While no calls are pending…

1 Click on the Set Service icon in the Quick Access Toolbar:

The Set Service Room/Beds window will appear:

2 Click on a Room/Bed in the list.

The Select Service Level window will appear:

3 Choose the Service Level.

4 Click on the “Set Service” button to send a message and light/flash the associated Corridor
Light.

37
Reviewing/Editing Room/Bed Objects
You can review Room/Bed information while 1) viewing an Active Call window or 2) viewing the Bed
List Pane (Census View)

To Review a Room/Bed Object

1 Locate and double click on any Room/Bed object.

The Room/Bed object will appear:

2 Click on any of the three(3)available tabs.

3 Click on any field bearing the to enter/edit information:
38
4 Click on the “Close” button to finish.
Reviewing Priorities or Privacy
You can use either the VIP (Priority) or Keyhole (Privacy) icons to launch a review of those patients
who require special attention or rooms set to Privacy.

To Review Rooms/Bed Set to Priority and Privacy

1 Click on the VIP (Priority) or Keyhole (Privacy) icon in the Quick Access Toolbar.

The appropriate Review window will appear bearing the Rooms/Beds set to Priority or Privacy:

2 Click on the “Close” button to end the review.

Sending a Text Message

You can use the Text Message icon to launch the Text Messaging service and send any already cre-
ated message or one of your own creation.

To Send a Text Message

1 Click on the Text Message icon in the Quick Access Toolbar:

The Send a Text Message window will appear:

39
2 Select a Unit/Team from the dropdown list.

3 Select a Staff Member from the list:

4 User your keyboard to enter a message, or select one from the Text Message dropdown list:

5 Click on Send.

40
Assigning a Staff Member to Call Stops
You can assign staff to one or more call stops from the Assign Beds view. Assigned (and accepted)
call stops bear the initials of assigned staff.

1 Click on the Assign Beds tab:

2 Bring the appropriate Staff Directory List into view:

3 Click on a staff entry in the Staff Directory Pane:

4 Click on one or more call stops in the Beds Pane:

5 Repeat for all intended assignments.

6 Click on the “Accept” button once you have completed all assignments.
41
Assigning a Designated Call Stop Position to a Staff Member Across
an Entire Shift
You can assign a designated call stop across an entire unit to any single staff member. Beds assigned
in this manner will bear the initials of the selected staff in the designated call stop position. By de-
fault, the previous day’s assignments are shown for each call stop.

1 Click on the Assign Beds tab.

2 Bring the appropriate Staff Directory List into view.

3 Click on a staff entry in the Staff Directory Pane:

4 Click on one of the call stops in the Select All Beds Buttons bar:

The initials of the selected staff will appear in that call stop position across the entire unit.

5 Click on the “Accept” button. 42

Assigning a Designated Call Stop to Staff of a Particular Level
You can assign all staff members of a particular level (RNs, LPNs, PCTs, etc.) to a designated call
stop. Beds assigned in this manner will bear an abbreviation of the selected level in one of the call
stop positions. (If a prior assignment existed for the selected call stop, the “Multi” abbreviation will
appear.) Every staff member of the assigned level with a wireless device will receive the call. By de-
fault, the previous day’s assignments are shown for each call stop.

1 Click on the Assign Beds tab:

2 Bring the appropriate Staff Directory List into view.

3 Click on one of the call stops in the Select All Beds Buttons bar:
4 Click on any of the global assignment buttons (very bottom of the Staff Directory pane).

Globally assigned call stops bear an abbreviated form of the selected staff level:

5 Click on the “Accept” button. 43

Clearing a Single Call Stop Assignment
You can clear any single call stop assignment from any Beds Object in Assign Beds View.

1 Locate the Beds Object in the Beds Pane:

2 Double click on the call stop assignment you wish to clear.

The call stop position will clear:

Keeping All Assignments

Because the system automatically carries coverage over from the prior day’s shifts, what you see the
first time you view the Beds Pane on any given day are “yesterday’s” call stop assignments. You may
make changes, as necessary, or use the “Accept All” feature.

1 Click on the Assign Beds tab:

2 Bring the appropriate Staff Directory List into view.

3 Click on the “Accept All” button.

Viewing Additional Patient Assignment Details

You can view additional patient assignment details on the Beds Pane:

1 Click on the Assign Beds tab:

2 Locate and double click on any Beds Pane Object.

The expanded Beds Pane Object shows the full name of the assigned staff member plus other
available detail:

44
Adding Patient Notes
You can add Patient Notes to any items in the Beds Pane while in Add Notes view. Adding a patient
note causes the workload icon to grow darker:

No Note/special need Note present/special need

1 Click on the Add Notes tab:

2 Use the dropdown selector to select a Unit/Team:

3 Beds in the Unit/Team will appear in the Beds Pane, bearing editable Patient noteboxes.

Use your keyboard to enter a maximum of 50 characters.

4 Click on the “Accept” button.

45
Initial Administration
The first time you “administer” the system, we recommend you observe the following order: 1) Facil-
ity-Wide Settings, 2) View Access Groups, 3) Role-Based Security, 4) Users, 5) Workstation Setup, 6)
Nurse Call, 7) Devices, and 8) Manage Locations.
1) Manage Facility-Wide Settings

Facility-Wide Settings
Facility Selection
Choose which R5 facility you are configuring.
Communication
Enter details regarding RGS Host/Port, RAS Host/Port, etc.
Devices
Decide about the On-Screen Keyboard, Barcode Reader, etc.
Password Policy
Decide about the Verification Mode, the use of Special Characters, etc.
Other
Configure warnings, Staff/Patient Name format, scheduling, Lamp Blink Rate, Log Level, Screen
Refresh Interval, etc.
46
2a) Manage View Access Groups
Use the View Access Group main page to completely restrict, offer full, or offer limited access to the
following modules and/or pages:

Application/Screen
PC Console
Census View, List View
Staff Assignment
Add Notes, Assign Beds
My Profile
My Bed Assignments, My Preferences, My Status
Administration
Devices, Facility Settings, Manage Locations, Nurse Call, Role-based Security, Users, View Access
Groups, Workstation Setup
Selecting “Edit” means that the User will be able to view and make changes in a module or on a given
page; selecting “Read” means that the User will be able to view but not makes changes in a module
or on a given page; selecting “No Access” means that the module won’t appear in the Module Selec-
tor menu.
47
2b) Create View Access Groups
Use the Create/Edit button to create a new View Access Group.
To Create a New Access Group
1 Click on the “Create/Edit” button:

The Create/Edit page will appear:

3 Scroll to the end of the existing list.

A blank entry line will appear:

4 Click in the View Access Group field:

5 Enter the new group name.
Your entry is limited to 50 characters.
6 Enter a meaningful description.
Your entry is limited to 50 characters.
You can use the Escape key (ESC) to undo a typing error.
7 Check or leave the “Active” box unchecked:
8 Click on the “OK” button (at the bottom of the page) to accept the change.
You’ll know the system requires you're “OK” if you see the “Changes pending” message
in the Module Status Message Area.
Clicking the “Cancel” button returns you to the list.
9 Click the “Close” button to return to the View Access Group main page.
48
3) Create Roles
A “Role” has three primary traits: its name, its access to Units/Teams (within a Facility), and its ability
to view or edit modules/pages (Access Group).
Tip: create as many roles as are necessary to accommodate the different access levels, as these per-
missions cannot be changed per User (or at that User level).

Role-Based Security
Role Name
Create a site-specific descriptive name for the role. Each User “plays” a role—for example: “EVS
Supervisor,” “OR Tech,” “Nurse Manager Oncology…” The only default system role is named
“Administrative Rights.” You must create all others.
Role Description
Describe the role for quick recognition and easy use.
Access to Units
Assign role access to Units/Teams. Without this access, a User would not be able to view Bed Ob-
jects, Calls, Services, etc. A role may be associated with multiple Units/Teams. Units/Team (“U) ex-
ist within a Facility (“F”). Selections in the dropdown are provided by the R5 system.
49
Role-Based Security
(View) Access Group
Associate the role with a single View Access Group. (These entries are created on the Create/Edit
page [View Access Groups]). Without this access, a User would not be able to access any screens.
A role may be assigned to only one Group.
Call Coverage
Assign coverage to the role. Coverage is created using the R5 Configurator. Without this access, a
User would not be able to view Bed Objects, Calls, Services, etc. from the PC Console.
Activity (Status)
Indicate whether the role is active or inactive.

To Create a Role:
1 Enter a descriptive Role Name and Role Description.
Your entries are limited to 50 characters.
2 Make your Access to Units selections.
You may check as many as you wish:
4 Check the “Active” box.
5 Click on the “OK” button (at the bottom of the page) to accept the change.
You’ll know the system requires your “OK” if you see the “Changes pending” message in the
Module Status Message Area.

50
4a) Administer Users
A User (Staff Member) is anyone who can Log In to the system.

Role-Based Security
Employee Number #
Enter a number of each User. The system uses this number as a unique identifier that appears in
the Staff Object. Tip: use the employee’s payroll ID.
User Name
Create a Log On name for each system User. This unique “Username”—in conjunction with a
password—is required to Log On to the system. Tip: employ a Username that is already familiar to
the User
Password
Create a password for each system User. This password—in conjunction with a Username—is re-
quired to Log On to the system. Users are forced to change administrator-assigned password at
initial Log On. Limited to 40 case-sensitive characters.
User Names (First, Middle, Last)
Enter a User’s name (First, Middle, Last). Names appear on Staff Objects (all modules) and in the
Other Assigned Staff list (PC Console module). The way names display is configurable.
51
Staff Level
Choose any of the already created Staff Levels. Staff Levels are automatically provided by the sys-
tem and impact all modules. You can select more than one level. Staff Levels determine patient re-
quest responsibility (as dictated by the Call Escalation table in the R5 Configurator).
Role
Choose any one of the already created Roles. Roles (as defined in the Role-based Security table,
Role Name field) impact all modules. A role affords a User access to Units/Teams and pages.
Permanent Device
Choose any device “permanently” assigned to a User. The device extension you enter here is taken
from the Devices page and will—upon User Log In—automatically populate the appropriate My Pro-
file Devices area.
Barcode
Enter the User’s employee bar code, which may be used as an alternate Sign In method (My Profile).
Tip: if you are using barcodes for Sign on, use one already assigned to a User for other purposes.
Last Login
Review by date the User’s last Log On.
Activity (Status)
Indicate whether the Workstation is active or inactive.

52
4b) Create Users
Use the User-Creation tab to create new Users.

To Create a New User

1 Click on the User-Creation tab.

2 Enter or select all required information.

All fields must contain an entry, selection, or the word “none.”
The password entry must be at least six (6) case-sensitive characters.

3 Check or leave the “Active” box unchecked.

4 Click on the “OK” button (at the bottom of the page) to accept the change.
You’ll know the system requires your “OK” if you see the “Changes pending” message in the
Module Status Message Area.

53
5) Manage Workstations
A Workstation is any PC used to run R5 applications. Only PCs that meet the following criteria require
Workstation Setup: 1) those collaborating with a Nurse Console that will display Active Call windows;
2) those that are only used to monitor activity without Nurse Console collaboration—and that you
wish to function in full screen mode.

Workstation Setup
Workstation Name
Enter the network name of the Workstation/PC, for instance, “ICU03” or “Peds01.”
Use Onscreen Keyboard
Check this box if you wish the onscreen keyboard to appear at Log On.
Launch Full Screen
Check this box if you wish to have the application (all modules) occupy a User’s entire display.
Leaving the box unchecked will restrict the application to a portion of the display. In full screen
mode, the system status bar does not appear. Leave the box unchecked for touchscreen Worksta-
tions (without a physical keyboard)
Facility
Associate the Workstation with a Facility. A Facility is a single named R5 system. Limited to al-
ready created (by the system) Facilities in the dropdown list.
54
Workstation Setup
Collaborator
The Collaborator entry must match (exactly) the name of the PC Console created in the R5 Con-
figurator to activate the Active Call window (on the Workstation).
Lamp Blink Rate
Indicate how many times per second the Corridor Light will blink when active on the selected
Workstation
Default Log Level
Determine how much information is recorded per Workstation in thelogging database on the Appli-
cations Server (“tracelog,” by default).
Activity (Status)
Indicate whether the Workstation is active or inactive.

55
6) Manage Nurse Call Settings (Nurse Call)
Use the Nurse Call page to configure Bed Objects (Display Settings) and Census settings (PC Con-
sole).
Display Settings
Use the Display Settings tab to reassign colors to any of the default Swoop Names (arranged by rela-
tive importance in this list): DNR, STAT, Allergy, Diet, Acuity, Fall Risk, Isolation, and Telemetry.
The changes you make to swoop colors impact all Bed Object across all modules. The Priority value
(1 = most important) is used to determine which swoop color shall be displayed when more than one
note appears in the Patient Detail pop-up—or is taken from an HL7 system.
To Change a Swoop’s Background Color
1 Double click on any swoop color.
The basic Windows color palette will appear:

2 Double click on the color of your choice.

Should you wish, you can click on the “Define Custom Colors” button and access the ex
tended color choices:
3 Click to select any color:
4 Click on the “OK” button in the color palette window when you are satisfied with your choice.
The swoop color will change.
5 Click on the “OK” button (at the bottom of the page) to accept the change.

56
To Change a Swoop’s Text Color

1 Double click on any swoop color.

The basic Windows color palette will appear:

2 Double click on the color of your choice.

Should you wish, you can click on the “Define Custom Colors” button and access the ex
tended color choices:

3 Click to select any color:

4 Click on the “OK” button in the color palette window when you are satisfied with your choice.
The swoop’s text color will change.
You can view pending changes in the Preview column:

5 Click on the “OK” button (at the bottom of the page) to accept the change.
You’ll know the system requires your “OK” if you see the “Changes pending” message in the
Module Status Message Area.
Clicking the “Cancel” button will discard the change.

57
PC Console
You may use the Census Settings (PC Console Tab) to make choices regarding:
Call Notification Settings, Census Settings, (Edit) Canned Messages, (Edit) Other Covering Staff (List)

Call Notification Settings Tab

Call Notification Settings include Emergency Notification, Emergency Priorities, and Active Call Win-
dow Auto-Close Interval.

Emergency Notification
Allows you to decide whether the calls you’ve included in the “Identify Emergency Priorities” Emer-
gency list will create a pop-up window on the PC Console.
This pop-up allows the Console operator to more easily recognize “emergency” calls.

Choices are limited to On or Off.

Default: Off.

Impacts: PC Console
58
(Identify) Emergency Priorities
Allows you to identify which priorities will cause a pop-up window to appear at the PC Console when
the “” feature is active (On). This pop-up allows the Console operator to more easily recognize
“emergency” calls.

Choices are limited to labels in the Available Labels list (which are taken from the R5 Configurator):

Default: none.

Impacts: PC Console.

Active Call Window Auto-Close Interval

Allows you to determine how many seconds of inactivity will cause an Active Call window to auto-
matically close.

Choices are limited to 1-999 seconds.

Default: 10 seconds.

Impacts: PC Console.

59
Census Settings Tab
Census Settings include Default Left-Panel List, Caregivers, and Optional Display Field.

Default Left Panel List

Allows you to determine which list appears for all Users in the Directory Pane (furthest to the left) of
the PC Console module (List and Census Views). Should a User wish, she may change which list oc-
cupies the left pane while using the module.

Tip: Users may change which Directory List appears in the Directory pane for use during a single ses-
sion, but the default (the one selected during PC Console configuration) will reappear when they Log
Out and Log back In.

Choices are limited to Staff, Calls, and Services.

Default: Staff.

Impacts: PC Console.

Caregivers
You may use any one of the four (4) Caregiver dropdown lists to select those caregivers (physicians)
provided by a combination of HL7 data (via optional interface with the ADT system) and the R5 sys-
tem (Staff Levels). You may use any one of the four caregiver dropdown lists to select which caregiv-
ers to display on all Census Views. This list is a composite of Staff Levels and Physicians (as pro-
vided by the optional HL7 interface to the hospital’s ADT system).

Choices are limited to entries in the four (4) caregiver dropdown lists.

Default: None.

Impacts and is impacted by: PC Console and the R5 Configurator.

60
Optional Display Field
Allows you to select all or any of the five (5) optional display fields, which correspond with certain PC
Console, Patient, and Clinical tab fields and will appear in Census List Bed Objects (PC Console).

Choices are limited to any of the five (5) optional display fields.

Default: all selected.

Impacts: PC Console.

61
Edit Canned Messages
Allows you to select which text messages will appear in the PC Console Text Messaging Service
dropdown list:

There is only one Text Message option setting:

Choices are limited to messages in the Message Pool.

Default: all selected.

Impacts: PC Console.

62
Edit Other Covering Staff List
Allows you to select which staff members will appear in the PC Console Active Call window “Other
Covering Staff” dropdown list.

There is only one Text Message option setting:

Choices are limited to any entries in the Staff Pool.

Default: various selected.

Impacts: PC Console.

63
7) Manage Devices
Use the Devices page to configure wireless devices. In the initial release, R5 supports two (2) device
types: wireless phones (phones) and pagers.
Device configuration serves multiple purposes:
1 It validates the status of a device (active/inactive).
2 It provides a way to associate a device with its barcode.
3 It allows Users to scan barcoded device data into a selected “Devices” entry field in the Sign
On/Off Pane (My Profile, My Status)

To Create and Activate a New Wireless Device

1 Navigate to the Devices page (Phone & Pager tab)
2 Locate the first unused line in the Device list:
3 Click in the Device Name/Extension field:
4 Enter the Device Name/Extension.
5 Click on the Type field, and select a device type:

6 Click on the Description field, and enter a memorable device description.

7 (Optionally) click on the Barcode field, and enter a memorable device description.
The “Currently Assigned To” field shows if a User is already Signed On with the device.
8 Click on the Active checkbox.
9 Click on the OK button to complete the process.

64
To Edit an Existing Wireless Device

1 Navigate to the Devices page (Phone & Pager tab).

2 Locate, and click on the device you wish to edit.

The line will highlight:

3 Make desired changes.

4 Click on the OK button to complete the process.

65
8) Manage Locations
Use the Manage Locations page to confirm or enter the Facility Name. The Facility Name must match
(exactly) the Facility Name in the R5 Configurator:

To Change a Facility Name

Because the Facility Name in R5 Applications must match the Facility Name in the R5 Configurator
(R5 Software), you are allowed to change it on the Manage Location page:
1 Navigate to the Manage Locations page
(Administration | Manage Locations).

2 Bring the Facility you wish to edit into view:

If necessary, use the Show filter:
3 Click on the Name field.
A cursor will appear at the end of the current entry:
4 Enter the desired name.
The field is case-sensitive and must match the R5 Configurator Facility Name:
5 Click on the Description field.
6 Enter a memorable description.
7 Click on the OK button to save your changes:

66
To Create a New Facility
Because the Facility Name in R5 Applications effectively binds R5 Applications to R5 Nurse Call, you
are allowed to create a Facility.

1 Navigate to the Manage Locations page (Administration | Manage Locations).

2 Select Facilities from the “Show” dropdown:

Those Facilities corresponding to the selection in the “Include” filter (Active, Inactive, or Both)
will appear in the Locations list (right pane).

3 Click in the Name field in the last line (right pane):

The field will open for input:

4 Enter the new Facility Name in the Name field.

5 Click on, and enter a memorable description in the Description field.

6 Click on the OK button to save your changes:

The system will automatically populate the remaining entries.

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