(FTNS)

Field Technician
Networking & Storage

SYLLABUS

Rooman Technologies Pvt Ltd

#30, 12th Main, 1st Stage Rajajinagar,
Bangalore – 560010

E-mail: [email protected]
Phone: 7022020000
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Course Duration: 300 Hours

Course Content: Theory & Lab Sessions

Session: 1
 Introduction to Computer
 History of computer.
 Generations of computer.
 Functions of computer.
 Advantages and Disadvantages of computer.
 Hardware, Software and Firmware.

Session: 2
 Introduction to Windows OS
 Planning for Installation
 Methods of OS Installation
 OS Upgradation & Migration

Lab: 1
 Bootable Device Creation
 Installing Windows 10 Client OS
 Performing Post-Installation Task

Lab: 2
 Device Drivers Installation
 Application Software Installation

Session: 3
 Components need to assemble a computer.
 Identification of Components.
 Use of serial and parallel ports.
 Identification of ports.
 Identification of add-on cards.
 Assembling of computer.

Lab: 3
 Assembling of PC

Session: 4
 Memory
 Overview of Computer Memory
 Types of Memory
 RAM,ROM & Cache Memory

Session: 5
 Motherboard & Processor
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 Evolution of Motherboard, BIOS, CMOS
 Mother Board types.
 Processor functions
 Types of Processors
 Latest Processors Features

Session: 6
 Storage Devices
 Hard Disk and SSD
 Hard Disk Functions and Types
 Components: Sector,Cluster,Tracks & Cylinder
 HDD Interfaces and Performance
 Comparison HDD over SSD

Lab: 4
 Configuring the Disk Partition
 Creating, Extending, Shrinking and Deletion of Partition

Session: 7
 Optical Storage Disks
 Overview of Optical Storage Devices
 Layers of Optical Storage Disks
 Discussion on Sizes, Performance and functions of CD ROM, DVD and Blu-Ray
Disks

Session: 8
 Discussion on Windows Performance Monitor Tools
 Discussion on Event Viewer logs
 Windows Update Settings
 Windows Defender Functions

Session: 9
 Understanding the System Restore Point
 Introduction to Windows Backup and Restore Feature
 Discussions on Backup Methods & Recovery Options
 Understanding about the Data Recovery

Lab: 5
 System Backup and Restore
 Data Recovery
Session: 10
 Understanding the Troubleshooting Mechanism (Diagnosis)
 Discussion on System Safe Boot Options
 Understanding about the User Accounts & Passwords Policies
 Analysing Hardware Issues (Blue-Screen & Black-Screen Error)
 Detecting and Diagnostics of Computer Hardware Issues
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Lab: 6
 Enabling and Disabling the Accounts, Strong Password Configuration
 Managing User Accounts: Password Resetting
 Troubleshooting

Session: 11

 Introduction to Network
 Introduction to Network
 Components required to establish network
 Types of Network
 Types of Network Models

Session: 12

 OSI Reference Model

 The OSI Reference Model
 Data Encapsulation
 Application Layer
 Presentation Layer
 Session Layer
 Transport layer

Session: 13

 OSI Reference Model Contd.

 Network Layer
 Data Link Layer
 Physical Layer

Session: 14

 Cables
 Network Interface Adapter
 Understanding function
 Installing drivers and configuring NIC
 Network cables
 Types of cable: Co-axial cable & Twisted pairs

Lab: 7
 LAN Cable Crimping
 Straight-Through & Cross-Over Cable

Session: 15

 Cables Cont.,
 Fibre optic
 LAN technologies: Ethernet, Token ring &FDDI
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 Network topologies (BUS, STAR, RING, HYBRID etc.)

Session: 16

 Network Devices
 Repeaters
 Hub, Switch, Bridge
 Router & Firewall

Session: 17

 TCP/IP Model
 TCP/IP model
 Application / process layer protocol
 TCP and UDP header, IP standards function, IP header
 ICMP, ARP and RARP

Session: 18

 TCP/IP Model Contd.

 Network interface layer
 Ethernet Standards
 Physical layer specification
 Frame, Token ring & FDDI
 Physical layer components

Session: 19

 IP Addressing
 Overview of IP Addressing
 IP Address assignment and Classes
 Private and Public Addressing
 Special Addresses APIPA, Loopback

Session: 20

 IP Addressing Contd.
 Types of IP Addressing
 Subnetting: FLSM and VLSM
 Supernetting

Lab: 8
 Configuring the Static IP Address with different Subnet Mask
 Checking the Connectivity
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Session: 21

 TCP / IP utilities
 Ping
 Traceroute
 Ipconfig
 Netstat, Nbtstat
 Telnet
 FTP

Session: 22

 Discussions on Remote access connection

 Remote Network Architectures, Remote Access
 Networking Implementations

Lab: 9
 RDP Connection to Remote Host
 Telnet Connection to Remote Host
 Third-Party Remote Apps (TeamViewer, AnyDesk etc)

Session: 23

 What is Email? Email-Address

 Composing and Sending a Mail
 Email-Attachments
 Large Attachments & Opening Attachments
 Receiving a Mail, Replying and Forwarding
 Organizing your Mail
 What is Unsolicited Email or Spam?

Session: 24

 What are Social Networking Websites?

 Social Media use in other Country
 Facebook, Twitter, LinkedIn
 Other useful Websites

Lab: 10
 Practice on Internet and Email

Session: 25

 Introduction to Wireless Networking

 Wireless LAN Standards
 Understanding WAP
 SSID and Password Discussions
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Lab: 11
 Installing a Wireless LAN Service
 Configuring a Wireless Access Point
 Practice on Wireless Networking.

Session: 26

 Discussion on Server OS
 Comparison on Desktop & Server Hardware
 Introducing Windows Server 2016
 Planning for Server Installation

Lab: 12
 Installation of Full GUI Server OS
 Installation of Server Core
 Completing Post-Installation Tasks on Server

Session: 27

 Understanding Local Storage

 Discussion on Partition Style
 Comparison on Basic & Dynamic Disk
 Understanding Volumes in Windows Server 2016

Lab: 13
 Configuring MBR and GPT Disks
 Practice on Basic and Dynamic Disks
 Configuring Volumes in Windows Server 2016

Session: 28

 Discussion on Windows File System

 Comparison on FAT, NTFS & ReFS File Systems
 Understanding Windows Server Virtual Harddisks

Lab: 14
 Installing File Systems
 Formatting NTFS, ReFS & FAT File Systems
 Configuring Virtual Hard Disks
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Session: 29

 Introduction to File Server

 Understanding file and share access
 Understanding shares permissions
 Offline files shares Discussions

Lab: 15
 Installing the File Server
 Configuring Shared Folder
 Configuring file and share access
 Create and configure shares permissions
 Configuring offline files

Session: 30

 Discussion on NTFS permissions

 NTFS quotas
 Understanding the Access-Based Enumeration
 Understanding the Encryption & Compression

Lab: 16
 Configuring NTFS permissions
 Configuring NTFS quotas
 Configuring Access-Based Enumeration
 Configuring Encryption & Compression.

Session: 31

 Understanding IP Address Assignment Methods

 Introduction to DHCP Service
 Working Process of DHCP Service
 Planning DHCP Server Installation

Lab: 17
 Installing the DHCP Server
 Configuring the DHCP Scope
 Validating the DHCP Implementation

Session: 32

 Introduction to Windows Name Resolution Techniques

 Discussion on LMHOST, NETBIOS & LLMNR Technique
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Lab: 18
 Verifying the Name Resolution using different Techniques
 Enabling & Disabling the LLMNR & NETBIOS Method

Session: 33

 Introduction to DNS Service

 DNS Components Discussions
 DNS Hierarchy
 DNS Namespace
 DNS Resolver

Session: 34

 DNS Resource Records

 Working Process of DNS Service
 Discussions on FQDN
 Understanding about DNS Zones (Primary & Secondary)
 Understanding Forward & Reverse Lookup Zone

Lab: 19
 Installing DNS Service
 Configuring DNS Zones
 Configuring Forward & Reverse Lookup Zone
 Validating the Name Resolution using DNS Technique

Session: 35

 Difference between Workgroup & Domain Model

 Overview of Active Directory
 Components of Active Directory
 Active Directory Partitions

Session: 36

 Overview of Domain Controller

 Characteristics of Active Directory
 Discussion on Active Directory Management Tools
 Active Directory Users and Computers Snap-In
 Understanding the Domain Controller Types
 AD Users and Attributes

Lab: 20
 Installing Active Directory Role
 Configuring Primary Domain Controller

Lab: 21
 Deploying Additional Domain Controller
 Managing AD User Accounts: Creation,
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 Modification & Deletion of User Accounts
 Joining Workgroup Machine to ADDS Domain
 Validating the Centralized Authentication using ADDS

Session: 37

 Discussion on AD Groups
 Managing AD Group Types
 Discussion on Domain Local, Global & Universal Scopes

Lab: 22
 Creation of AD Groups, Group Types & Scopes
 Validating the Group Scopes Difference.

Session: 38

 Importance of AD Computer Objects

 Necessity of Pre-Creation of Computer Accounts
 Understanding the Computer Accounts States (Enabled & Disabled)
 Comparison of AD Group & Organizational Unit

Session: 39

 Understanding the Offline Domain Joining feature

 Overview of MMC & Types
 Necessity of Delegating the Administration Tasks

Lab: 22
 Creation of ADDS Computer Objects
 Creation of OU object
 Enabling & Disabling of Computer Accounts

Lab: 23
 Performing an Offline Domain Joining
 Creation of Custom MMC’s
 Installation of RSAT Tools on Client Machine
 Delegating the Administrative Tasks.

Session: 40

 Introduction to Local Policies & Group Policy

 Comparing Local Policies with Group Policy
 Discussions on Group Policy Setting Types
 Group Policy Settings States and the Update Interval

Lab: 24
 Configuring Local Policies
 Configuring basic Group Policies
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Session: 41

 Introduction to File Server Resource Manager

 Understanding the Quota Management
 Understanding the File Screening

Lab: 25
 Installing FSRM Role
 Configuring Quota Management & File Screening

Session: 41

 Overview of Backups
 Types of Backups
 Different Backup Items in Windows Server 2016
 Understanding the System State Backup

Session: 42

 Understanding the Bare Metal Recovery

 File and Folders Backup and System Reserved Backup Options
 Importance of Backup Recovery Points
 Windows Server Backup Snap-In

Lab: 26
 Installing Windows Server Backup feature
 Performing the Files and Folders Backup in Windows Server 2016

Lab: 27
 Performing Active Directory Backup & Restore using System State Backup

Session: 43

 Introduction to Windows Server Firewall

 Understanding the Inbound & Outbound Firewall Rules
 Firewall Port and Protocol Rules necessity

Session: 44

 Understanding the Account Lockout Policies

 Discussion on Account Password Policies
 Fine Grained Password Policies
 Comparing the Local Password and Lockout Policies with Group Policy

Session: 45

 Importance of Windows Server OS

 Understanding the Server Manager & Dashboard Options
 Windows Server 2016 Performance Monitor
 Discussions on Resource Utilization and Event Logs
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Session: 46

 Introduction to RHEL OS
 Understanding Red Hat Enterprise Linux Server Variants and Add-Ons
 Planning for RHEL Installation
 Discussions on Bash Shell and Kernel

Lab: 28
 Performing RHEL Server Manual Installation

Session: 47

 Getting Help in Red Hat Enterprise Linux

 Reading Documentation Using Man Command
 Reading Documentation Using Info Command
 Getting Help from Red Hat
 Viewing and Printing Help Documentation

Session: 48

 Accessing the Command-Line

 Basic Shell Skills
 Understanding the Shell Environment
 Finding the Help

Session: 49

 Working with File System Hierarchy

 Managing Files
 Using Links
 Working with Archives and Compressed Files
 Editing the Files using Vim Tool

Session: 50

 Using the Common Text File-Related Tools

 Using Grep to Analyse the Text
 Working with other useful Text Processing utilities
 Working on Local Consoles
 Using SSH and Related Utilities

Lab: 29
 Working with File System
 Creating, Viewing & Editing the Files
 Basic Commands

Lab: 30
 Creating and Managing User Accounts
 Creating and Managing Group Accounts
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Session: 51

 Managing File Ownership

 Managing Basic Permission
 Managing Advanced Permission

Session: 52

 Managing ACLs
 Setting Default Permission with umask
 Working with user Extended attributes

Lab: 31
 Configuring Linux File Permission
 Practice on ACL and Default Permission with umask
 File Access Permission

Session: 53

 Networking Fundamentals
 Managing Network Addresses and Interfaces
 Validating Network Configuration
 Configuring Networking with nmcli & nmtui
 Editing Network Configuration Files
 Setting up Hostname & Name Resolution

Lab: 32
 Managing Red Hat Enterprise Linux Networking
 Practice on Setting up Hostname

Session: 54

 IPV6 Addressing
 Introduction to IPV6
 Benefits of IPV6 over IPv4
 IPV6 Operations
 IPv6 Addressing and Format
 IPv6 address classification
 Describe IPv6 addresses
 Global unicast, Multicast, Link local & Unique local
 Understanding stateless and stateful auto configuration
 IPV4 and IPV6 migration

Session: 55

 Assembling & Cabling Cisco Devices

 Introduction to Routers
 Router Series and models
 Router External Components
 Router Internal Components
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Session: 56

 Operating & Configuring a Cisco IOS Device

 Introduction to Cisco Internetworking Devices
 Cisco Hierarchical Network Design Model
 Core Layer
 Distribution Layer
 Access Layer
 Basic Operation of Cisco IOS Software
 Cisco IOS Versions
 Understanding Universal Cisco IOS and its Licensing

Session: 57

 Keyboard Help in the Switch or Router Command Line Interface

 Commands to Get Basic Switch or Router Information
 Configuring a Switch and Router from the Command Line
 Cisco IOS commands
 Configuration Modes
 Interface configuration
 Line configuration
 Password configuration

Lab: 33
 Working with Cisco Basic Commands
 Practice on Line & Password Configuration

Session: 58

 Gathering Information about Neighbouring Devices (CDP), LLDP.

 Configuring Access to Router & Switch using SSH
 Managing multiple telnet sessions
 Documenting the Network
 Diagnostic Utilities: Ping
 Diagnostic Utilities: Trace route

Lab: 34
 Practice on Diagnostic Utilities
 Telnet and SSH Configuration

Session: 59

 Introduction to IP Routing
 Understanding Routing Process
 Discussion on Routing Table

Session: 60

 Understanding Basic Routing

 Routing & Routed Protocols
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 Types of IP Routing
 Understanding the Static & Dynamic Routing
 Understanding Default IP Routing
 Configuring Floating Routes

Session: 61

 Introduction to Routing Protocol Overview

 Dynamic Routing Protocols
 Multiple Paths
 Routing Loops and Avoiding Loops

Session: 62

 Distance Vector Routing Protocols

 Introduction to RIP Protocol
 Understanding RIP Working Process
 Discussing difference between RIP & RIPv2 Protocol

Session: 63

 Understanding Router Summarization

 RIPv2 Authentication
 RIP Protocol Packets

Lab: 35
 Configuring Basic Routing
 Configuring Default Routing

Lab: 36
 Practice on Static Routing Configuration
 Dynamic Routing RIP Protocol Configuration
 RIPv2 Practice

Lab: 37
 Monitoring RIP
 Troubleshooting RIP
 RIPv2 Authentication Practice
 IPv6 Routing Practice

Session: 64

 Introduction to Switching
 Switching Process
 Switch Modes: Cut- Through, Fragment Free
 Store and Forward Switching
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Session: 65

 Spanning Tree Protocol (STP)

 STP Port Roles & Port States
 Introduction to VLAN’s
 Benefits and Type of VLAN’s

Session: 66

 Introduction to Storage Solution

 DAS, NAS & SAN Storage
 RAID Types
 RAID Levels

Session: 67

 Discussion on Storage Interfaces Such as SCSI, SATA & IDE

 Storage Protocols: SCSI, iSCSI and FCP
 NAS Storage: NFS, CIFS

Session: 68

 IP Storage Networking
 Fibre Channel over IP
 Fibre Channel Products and Technology

Session: 69

 SAN Protocols
 iSCSI Overview
 iSCSI Configuration
 Overview of NVMe Over Fibre Channel

Lab: 38
 Configuring Software RAID using OS
 Configuring Hardware RAID on Server Hardware

Lab: 39
 Practice on Configuring iSCSI Storage

Lab: 40
 Practice on NAS Storage (NFS & CIFS)

Session: 70

 LAN-Free Data Movement

 Server-Free Data Movement
 Disaster Backup and Recovery
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 Storage Spaces
 Storage Pooling

Session: 71

 Introduction to Virtualization
 Types of Virtualization
 Introduction to VMWare Virtualization
 Benefits of VMWare Virtualization

Session: 72

 Introduction to vSphere and Software defined Data Center

 Describe the topology of a Physical Data Center
 Explain the vSphere Virtual Infrastructure
 Define the Files and Components of Virtual Machines
 Describe the Benefits of Virtual Machines

Session: 73

 Explain the similarities and differences between physical & virtual architectures
 Define the purpose of ESXi
 Define the purpose of vCenter Server
 Explain the software-defined data center
 Describe private, public, and hybrid clouds

Session: 74

 Introduce virtual machines, virtual machine hardware, and virtual machine files
 Identify the files that make up a Virtual machine
 Discuss the latest Virtual machine hardware and its features
 Describe Virtual machine CPU, memory, disk, and network resource usage

Session: 75

 Explain the importance of VMware Tools

 Discuss PCI pass-through, Direct I/O, remote direct memory access, and NVMe
 Deploy and configure Virtual machines and templates
 Identify the Virtual machine disk format

Session: 76

 Describe the Virtual Networks

 Describe the Standard and Distributed Switches
 Describe Virtual Switch Connection Types
 Discuss the new TCP/IP Stack Architecture
 Use VLAN’s with Standard Switches
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Session: 77

 Introduce storage protocols and storage device types

 Discuss ESXi hosts using iSCSI, NFS, and Fibre Channel storage
 Create and manage VMFS and NFS datastores
 Describe the new features of VMFS
 Introduce vSAN
 Describe guest file encryption

Session: 78

 Introduce virtual CPU and memory concepts

 Explain Virtual memory reclamation techniques
 Describe Virtual machine overcommitment and resource competition
 Configure and manage resource pools
 Describe methods for optimizing CPU and memory usage
 Use various tools to monitor resource usage
 Create and use alarms to report certain conditions or events

Lab: 41
 Practice on Installing VMWare Workstation
 Practice on Installing VMware ESXi

Lab: 42
 Practice on Virtual Machine Creation Using Workstation

Lab: 43
 Installing the vSphere Client
 Configuring Virtual Machines on ESXi Host
 Practice on Virtual Switches

Session: 79

 Introduction to IT Datacenter Infrastructure

 Physical Key Elements of Datacenter Infrastructure
 Introducing the Cloud
 Introduction to Cloud Computing Technology

Session: 80

 Benefits of Cloud Computing

 Characteristics of Cloud Computing
 Cloud Computing Deployment Models (Private, Public & Hybrid)
 Cloud Computing Services (IaaS, PaaS & SaaS)
 Cloud Computing Vendors
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Session: 81

 Introduction to Microsoft Azure Cloud Services

 Introduction to Amazon Aws Cloud Services
 Discussion on the Services Offered by Azure & AWS
 Resource Search on the Azure & AWS Marketplace

Lab: 44
 Microsoft Azure Account Creation
 Amazon AWS Account Creation

Session: 82

 Overview of Microsoft Azure

 Managing Azure with Azure Portal
 Overview of Azure Resource Manager
 Azure Global Infrastructure Regions

Lab: 45
 Practice on Azure Portal

Session: 83

 Introduction to AWS
 History of AWS
 Introduction to AWS Products
 Regions & Availability Zones
 AWS Free Usage Tier
 Introduction to AWS Management Console

Lab: 46
 Practice on AWS Portal

Session: 84

 Introduction to Cyber Security

 Importance of Cyber Security
 Cyber Security Threats
 Ransomware & Other Malwares
 Email Security

Session: 85

 Physical Security & Mobile Security

 Security Issues with Phones
 Ways to Stay Secure
 Basic Security Practices
 Basic Computer Log Entries
 Basic Incident Response Techniques
 Identify Potential threats to Wireless Networks
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Session: 86

 Identifying the Vulnerabilities of a system

 Understanding the Vulnerabilities of a system
 CVE ID, Bugtraq ID
 Patch Management
 Identifying the patch for a Vulnerability
 Downloading the Patch
 Scanning systems for Malware infections
 Types of Anti-Malwares: Anti-Virus, HIDS & HIPS
Session: 87

 Discussion on Mobile Forensics: How to recover deleted data from the mobile
 Computer Forensics & Network Forensics
 Understanding the Recovery of the evidences and logs
 Log monitoring tools
 Event viewer.

Lab: 47
 Practice on Lab Tools: Zone Alarm Firewall & XARP

Lab: 48
 Protect your applications from Antivirus
 Updates Installation
 Mobile/HDD Deleted
 Practice on Log Monitoring tool & Event viewer logs.

Session: 88

 Cryptography
 Cryptographic attacks and the tools to ensure data integrity
 Hashing, symmetric and asymmetric encryption, and certificates
 Methods of implementing cryptography

Lab: 49
 Practice on Cryptool

Session: 89

 Counter Measure Techniques for Network level attacks

 Types of Firewall
 Packet Filtering Firewall
 Circuit-Level Gateway Firewall
 Application-Level Firewall
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Session: 90

 Stateful Multilayer Inspection Firewall

 Limitations of a Firewall
 Introduction to IDS & IPS
 Placement of IDS in the Network
 Introduction to UTM & Features
 Difference between a Firewall & a UTM
 Placement of UTM in the Network
 Monitoring attacks using UTM

Lab: 50
 Practical Labs on IDS, IPS & UTM

Session: 91

 Introduction & Information Security Threats and Attack Vectors

 Introduction to Basics of Ethical Hacking
 Elements of Information Security
 The Security, Functionality, and Usability Triangle
 Top Information Security Attack Vectors
 Latest Security Attacks
 Information Security Threat Categories & Types of Attacks on a System

Session: 92

 Hacking Concepts
 What is Hacking & What is Ethical Hacking?
 Hacker Classes & Ethical Hacking is Necessity
 Why Ethical Hacking is Necessary, Scope and Limitations
 Skills & Technic of an Ethical Hacker

Session: 93

 Scanning Networks
 Different Kind of Information Gathering for Different Type Of Victim: Enumeration,
System hacking, Malwares and Threats, Sniffing Attacks, Social engineering attack
 Web, Types of Web: Surface, Deep & Darknet
 Hitman Services
 Hacking Services
 Carding, Ripping & Phishing
 Penetration Testing & Vulnerability Auditing
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Session: 94

 Overview of important networking terminologies: e.g. IP address, Network topologies

 OS for different hardware platforms, Vulnerability
 Different Programming languages for different platforms/purposes.
 Hashing checksums
 Php code overview
 Introduction to Foot Printing

Session: 95

 Finding a company’s details

 Finding a company’s domain name
 Finding a company’s Internal URLs
 Finding a company’s Public and Restricted URLs
 Finding a company’s Server details
 Finding the details of domain registration
 Finding the range of IP Address
 Finding the DNS information
 Finding the services running on the server
 Finding the location of servers
 Traceroute analysis
 Tracking e-mail communications

Lab: 51
 Practice on Linux Commands
 Practice on Whatismyipaddress.com
 Netcraft & Hashcalc

Session: 96

 Discussion on Network Scanning

 Objectives of Network scanning
 Finding the Live hosts in a network
 Finding Open ports on a server
 Finding the services on a server
 OS fingerprinting
 Server Banner grabbing tools

Session: 97

 Discussion on Vulnerability Scanning

 Vulnerability Scanner tools
 Finding more details about a vulnerability
 Understanding Proxy Server and Working Process
 Types of Proxy Servers, finding of Proxy servers
 Why do Hackers use Proxy servers?
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 Discussion on TOR Network
 Why hackers prefer to use TOR network?

Session: 98

 Understanding Enumeration: SNMP, SMTP & DNS Enumeration

 Introduction to Sniffing and Sniffers
 Sniffer Working Process, Types of Sniffing (Active & Passive)
 Promiscuous Mode
 ARP, MAC/CAM Table
 MAC Spoofing works
 How to Defend against Sniffers in Network
 Introduction to Denial of Service & DOS Attack
 DDOS attack, Symptoms of a DOS Attack
 Botnet & DoS attacks
 Discussion on WPS, WEP, WPA, WPA2 & WPA3

Lab: 52
 Practice on NMAP tool, Anonymox, TOR Browser
 Practice on Maltego, DNSDumpster, DOS Attack using LOIC tool
 Practice on Metasploit framework, Cain N Abel