Hafsa, CSM

HAFSA, CSM
Summary of Qualification
 Ms. Khowaja is a highly skilled and technically sophisticated professional, with over 7 years of experience in
information technology within enterprise project management and technical writing
 Experience in interacting with executives and senior management within the corporation and external
clients
 Excellent communication, team building, project scheduling, analytical skills
 Recognized for going “Above and Beyond” in delivering to agreed-upon commitments made with clients
 Led the development of specialized technical documentation for contingency planning, disaster recovery,
system development, and program management
 Developed business requirements by interfacing with users, designers and developers, project managers,
and subject matter experts (SMEs)
 She has Strong analytical and organizational skill, excellent written and verbal communications skills and
has the acumen to work independently and in a cross-functional team environment.

Experience

DISYS – Mclean, VA September 2016 – Present

Digital Intelligence Systems, LLC (DISYS) is a global staffing, IT consulting & managed services firm with more
than 33 offices worldwide. Within these offices, DISYS employs industry problem solvers who have the expertise
to understand industry staffing issues but also possess the knowledge to locate inefficiencies, design and
implement game-changing automation and other IT service offerings. Whether it is bridging or replacing legacy
systems, moving an enterprise to the cloud, creating automated technology to streamline compliance or turning
raw data into actionable information, DISYS is dedicated to enabling its clients to work smarter and more
efficiently even in the smallest, most mundane of business tasks.
Role: Project Coordinator
Responsibilities:
 Expert in scoping the project; analyzing the resource demand for a project; and efficiently executing the
project from inception to completion
 Extensive knowledge of project life cycle, project management processes, principals, knowledge areas,
PMBOK, and various project management tools like CA Clarity, Primavera, MS Project etc.
 Proven reputation in project scheduling, resource planning, task tracking, identifying risks/issues, and
implementing remediating controls to prevent new and repeat risks/issues.
 Expert in the various cloud and on-premise tools such as MS Project, MS Excel, MS Word, MS Visio, MS
PowerPoint, DevOps & Jira
 Worked collaboratively with Java developers, quality engineers, product managers, and usability experts to
identify business needs, functional and system requirements
 Supported Program Management team in the tracking and ongoing management of project plans and
project schedule for multiple projects; communicates timelines and progress updates to stakeholders
 Actively supported the project management team's effort that includes: project plan, scope management,
budget management, resource management, time management (activities, scheduling, and task planning),
communications, risk, procurement, testing, user training, program/project delivery, transition,
maintenance and support management
 Lead diverse project teams including single and multi-vendor management, and coordination and
communication across multiple departments and operational areas
 Helped coach the team through tough challenges, e.g., delivering new functionality with a tight deadline
 Exceptional organizational, interpersonal, and leadership skills with a goal-oriented attitude to motivate
and work with a team as well as work independently
 Assisted program manager, senior project manager and the project team with day to day project planning,
scheduling, reporting, and coordination tasks
 Involved in interpreting clients’ needs and then developing creative concepts and solutions to meet their
requirements
 Gathered requirements from users assuring that the artifacts are in compliance with the SDLC guidelines
 Worked with BA, Testers, Business, Infrastructure Engineering, Operations, and Compliance teams and
group commitments to goals and objectives
 Scheduled and facilitated various on-site as well as live meetings with the business and the technical team.
 Expertise in conducting joint application development (JAD) and rapid application development (RAD)
sessions to limit project exposure to the forces of change later

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 Developed and maintained project related documentation including risk register, integrated master
schedule, and project management plan
 Assisted in managing project plans to coordinate dependencies across initiatives and workstreams
 Oversaw project teams concerning business objectives and tracked progress to ensure project milestones
were completed on time, on budget and with the desired scope results
 Managed requirement documentation such as user guides, quick reference material, security compliance
related material, and other related documents
 Supported Bullhorn by resolving user tickets relate to Bullhorn configuration and client accounts setup
 Integrated Bullhorn with VMS systems by creating accounts, resolved integration issues and ensuring
smooth flow of data between various VMS systems and Bullhorn
 Management of all expenses in Concur system, including reconciliation, grouping & submission of expense
reports
 Communicated with my project team in order to create process workflows, procedures, presentation
materials

Oran, Inc – Herndon, VA April 2013 – August 2016

Oran Inc. is an IT Services and Consulting company that is privately held, and a rapidly growing professional IT
services organization located in the Washington DC Metro area. Oran Inc. specialize in Information Technology
such as Strategy Implementation, IT Governance and Turn-Key IT Solutions across various vertical industry
segments. Oran Inc. flexible approach in offering complete IT project outsourcing as well as IT staff
augmentation allows to solve IT problems in the most cost effective and efficient way.

Role: Junior Project Manager – Consultant

Responsibilities:
 Worked closely as a bridge between the users and the development team (onshore and offshore), clarifying
requirements and resolving issues, surfaced during software development lifecycle
 In conjunction with the Senior Project Manager, is responsible for gathering and documenting all project
results and then reporting or presenting them to the appropriate parties (usually includes clients and
upper-level management)
 Used JAD (Joint Application Development) sessions and one to one meeting with the stakeholders, groups-
policy holders, agents project head and the technical side of the project
 Developed and maintained project related documentation including risk register, integrated master
schedule, and project management plan
 Interacted extensively with business through JAD sessions and one to one interview sessions to write use
cases, drawing UML diagrams and designing graphical user interface prototype.
 Assisted in managing project plans to coordinate dependencies across initiatives and workstreams
 Oversaw project teams concerning business objectives and tracked progress to ensure project milestones
were completed on time, on budget and with the desired scope results
 Managed requirement documentation such as user guides, quick reference material, security compliance
related material, and other related documents
 Communicated with my project team in order to create process workflows, procedures, presentation
materials
 Interacted with release management team and release coordinators for entering Change Management
Requests for the new releases and production rollouts
 Excellent verbal, presentation and facilitation skills, written communication skills and collaboration
experience with both business and technical audiences

Projects:
User Guides, Marketing Presentation, Websites Development

Oran Inc – Consultant December 2011 – March 2013

UNISYS – Federal Government – Reston, VA
Lead UI Designer
 Led UI designer for General Services Administration (GSA) Federal Acquisition Service (FAS) Electronic
Centralized Acquisition Tool (eCAT) Enterprise Application responsible for creating UI mockups, user
storyboards, HTML pages, buttons, headers, and other multi-media content
 Created User Interface / HTML web pages for LifeRay based Portals
 Independently conceptualized and created the screens and presented to the GSA customer and
incorporated feedback

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 Prepared wireframes and prototypes for the web based application for better visualization and verification
of user requirements.
 Worked with a team of developers and helped them integrate the screen mockups with an application on
development sandbox
Projects

Title: ISO 90001:2015 and ISO 27001:2013 Compliance Initiative

Organization: DISYS
Role: Project Coordinator / Technical Writer
Team Size: 6
Period: May 2017 – November 2017
Description: Actively involved in the project scope definition. Conducted JAD sessions to create ISO documents.
Acquired and managed project resources. Changed project requirements as needed and kept management and
stakeholders up to date with project progress. Prepared and submitted weekly status reports to stakeholders.
Developed lessons learned and presented to management and stakeholders at the project conclusion.

Title: Aerospace Procurement System

Organization: DISYS
Role: Project Coordinator
Team Size: 12
Period: January 2018 – July 2018
Description: Followed a structured approach to organize requirements into logical groupings of essential business
process, business rules, information needs. Developed Use Cases, workflows and maintained the artifact tracker using
MS Project making sure all the deliverables were on time. Assisted the PM in developing risk/change management
strategies. Worked on all phases of SDLC during the application implementation process. Conducted JAD sessions to
gather input for design and accurate analysis. Coordinated status meetings to maintain the project schedule.

Title: Migration from DocuSign to Adobe Sign

Organization: DISYS
Role: Project Lead
Team Size: 4
Period: May 2019 – October 2019
Description: Served as a Project Lead and developed a project plan and steered the team to remain on course
throughout the lifecycle of the project. Performed continuous project and status reviews during the project. Kept
management and stakeholder abreast with the project progress. Developed project status and progress report and
communicated to stakeholders and management on a weekly basis. Worked to maximize team performance.
Developed lessons learned and presented a report to management and stakeholder.

Education

Certified ScrumMaster (CSM) - Scrum Alliance – 2019

PMP – Expected March 2020
Mehran University of Engineering & Technology
Bachelors in Computer Science

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Technical Acumen

Project Methodologies: Agile (Scrum), Waterfall, RUP

Project Management: MS Project, CA Clarity, Primavera, Work Breakdown Structure (WBS), Gantt, JIRA, MS Office
Suite (Word, Excel, Project, PowerPoint)
Web Designing: Adobe Creative Suite (Photoshop, Illustrator, Acrobat, Dreamweaver), Camtasia
Data Modeling: MS Visio
Operating Systems: Windows, Mac
Languages: Java, HTML, CSS, JavaScript, PL/SQL Database: Oracle 11G, 12C, MySQL, MS Access

Business Tools: Erwin Rational Suite (Requisite Pro, Rose, Clear Quest, Clear Case, RUP (Rational Unified Process)),
MS Visio, MS Project, MS Project Server, MS Access, MS Word, MS PowerPoint, MS Excel, MS Outlook, IBM-Lotus
Notes, PeopleSoft, CA Clarity.
Additional Tools: Concur, PeopleSoft, Bullhorn