AKANKS HA YADAV

BATCH :A4 (2014)

INDEX
 INTRODUCTION.
 ACKNOWLEDGEMENT.
 PASSANGER DETAILS.
 TOUR PACKAGE DETAILS.
 FLIGHT AND ACCOMODATION DETAILS.
 SIGHT SEEING.
 AIRPORT SERVICES.
 ROUTE MAP.
 INTERNATIONAL CONVENTIONS,AGREEMENTS AND
TRAVEL ORGANISATION.
 BIBLOGRAPHY.
ACKNOWLEDGEMENT
I am very greatful to Frankfinn Institute Of Airhostess
Training for giving us this travel assignment.
I am also greatful to my faculty Mr. Khan for his guidance
and ssupport.
Through this assignment we came to know more about the
Aviation industry and the world.
I am greatful to Frankfinn Institute for guiding me ahead
with my difficulties and being my encouragement and support
throughout.

- AKANKSHA YADAV
A4 BATCH ( 2014)
REQUIREMENT ( PASSANGER DETAILS)
 I Ms. Akanksha Yadav , managing director of POOJA TRAVEL
AGENCY.
 Mr. Vinod Kapoor ,wants to go on a trip with hi wife and son abhishek
who is 10 year old.
 Mr. Vinod stated that his son is very fond of visiting zoo ,safari parks and
beaches.
 The entire package is planned out considering the requirements of the
child.
TOUR PACKAGE DETILS
 AUSTRAILIA TOUR -6D/5N
 INR- 1,25,255/-
 THILAND TOUR-6D/5N
 INR-85,899/-
 TOTAL FAIR -2,11,154/-
 Inclusive of return airfare + taxes, airport transfer, buffet breakfast and
dinner, hotel accommodation.
DOCUMENTS REQUIRED FOR THE TRIP TO AUSTRALIA
 A valid passport or other valid travel documents.
 A valid visa or authority to enter Australia ( including
electronic visas).
 A completed and signed incoming passenger card
including health and character declaration.
 ITENARY FOR THE TRIP
•Departure from
Chatrapati Shivaji
international airport
,Mumbai (BOM)
•Journey by Air India
BOM-KUL-MEL,20 NOV
2013 at 1315 hrs.
•Arrival (KUL)-2055 hrs.
•Departure -2230 hrs.
AUSTRALIA!!!!
CUSTOMS RULES IN AUSTRALIA ( IMPORT REGULATIONS)
 Free import provide goods are carried by passenger.
 GROUP 1: General goods not exceeding AUD 900 for passenger 18 years and over( AUD
450 for passenger under 18 years), including gifts, cameras, electronic goods ,perfumes
,sports equipments etc.
Personal goods are free from duty and taxes if they are : owned and used by passenger
overseas by 12 months or more
imported temporarily ( a security may be required by customs)
 GROUP 2: ALCOHOL. 2.25 ltrs. Of alcoholic beverages per person aged 18 yrs and above.
 GROUP 3- Tobacco: 250 cigrates or 250 grams of tobacco products per person 18 years
and above. One open packet containing 25 cigrates or less is also allowed.
CURRENCY RULES -CURRENCY EXPORT REGULATIONS:
 Local currency (Australian dollars AUD) and foreign currencies: no restrictions
up to AUD 10,000; ( or equivalent in freely convertible currency)
Warning: Any amount of Australian or foreign currency in coins and bank
notes exceeding AUD 10,000; ( or equivalent in freely convertible currency) has
to be declared in a Cross Border Movement Report (CBMR).
 Other than coins and bank notes : travelers entering/departing Australia must
declare if requested one of the following barear negotiable instrument (BNI):
o Bill of exchange
o Chaque
o Promissory notes
o Barear bond
o Traveler's chaque
o Money order ,postal order or similar order.
o Negotiable instruments not covered by any of the above paragraphs
AUSTRALIA:
Capital : Canberra
Language: English
Currency : 1 Australian dollar= 53.4873535 INR
Australian time difference= GMT+ 9.5
MELBORNE
 DAY 1
•Arrival at Melbourne
Airport (MEL), at 0920 hours
,21 November 2013.
•A Tourist Bus will be
accompany the passenger to
the hotel.
• Booking done in the best
hotel in Melbourne city,
MANTRA TULLAMARINE HOTEL
GREAT OCEAN ROAD
HISTORY
 The passenger take rest in their rooms and freshen up.
Have breakfast in the hotel .
 They are taken for the ride along the great ocean road.
The railroad idea was rejected when the costal residents
begin calling for easy transport.
 Hence, construction begin on the great ocean road in
1919. The great ocean road was officially opened in 1932.
. After the ride, passenger
will return to the hotel in
the afternoon.
 They have lunch and rest
in afternoon.
 In the evening a tour of
Melbourne city is taken.
 Every evening a pared is
performed by penguins in
the Philip island
DAY 2
ARTHUR’S CHAIR HOT AIR BALOON RIDE
SOUTHERN STAR -OPENING
 Another beautiful place to see in the southern star.
 The project undertaken by ING REAL ESTATE and
managed by Hansan Yunchen.
 The cost of $ 100 million to construct between
2006-2008,and was expected to attract 1.5 million
visitors to attract every year.
SOUTHERN STAR
DAY-3
VICTORIA MUSIUM ROYAL BOTANIC GARDEN
DAY -4 ( 23 NOV 2013)
On 23 November
2013- 0830 hrs
departure for Sydney
via Virgin Australia
895 – MEL-SYD.
Arrival at Sydney
(SYD) airport at 1055
hrs,23 November 2013.
Accommodation at: NOVOTEL ROCKFORD DARLING HARBOUR
(8 STAR RATING)
 RECEPTION  ROOMS
HOLIDAY IN SYDNEY.....
“Soak up Sydney's
gorgeous harbor ,attractive
outdoor lifestyle and great
natural beauty.”
Learn to surf at BONDI
BEACHES or swim in the
calm waters of COOGEE.
KAYAK under the
SYDNEY HARBOUR
BRIDGE or wave at the
Opera House as you ride a
ferry across the harbor to
manly.
DAY-4
THE BONDI BEACH
 ‘BONDI’ or ‘BOONDI’ is an
Aboriginal word meaning
water breaking over rocks or
noise of water breaking over
rocks.
 The Australian Museum
states that Bondi means “ a
place where a flight of nulls
took place”.
DAY-5
GOLD COAST SEA WORLD
 After breakfast, depart for a full filled tour
of sea world, on seat in coach basis.
 Sea world is a marine mammal park
,oceanrium, and theme park located on the
Gold Coast , Queen’s land Australia. It
includes rides ,animal exhibits ,shows ect.
 Some of the popular rides and shows are
Sea Viper, Jet Rescue, Pirates Unleashed,
Fish Detective,ect
 You will be transferred back to hotel on
seat on coach basis.
 OPERA HOUSE
 The opera house is a replica of
the Lotus Temple in India.
 The Sydney opera House is a
multi-venue performing arts
centre in the Australian city of
Sydney.

 It was conceived and largely

built by Danish architect,Jorn
Ustan , final opening in 1973
after a long gestation starting
with his competition –winning
design in 1957.
DAY-6
THE GREAT BARRIER REEF
 The great barrier reef is a great and
extremely ancient, enormous host
of living things, perhaps as much as
twenty million years.

 There is a diverse range of living

organisms such as
coral,algea,sponges,snakes,fish
warms,starfish,tortuls,mollucus
,snake, and an extraordinary array
of thousands of species of plants
and animals.
DAY-7
 Departure from Sydney
(SYD) airport, at 1515
hrs- 26 nov 2013 ;SYD-
BKK via JETSTAR 27.
 Arrival at
BANKOK,THAILAND
at 2030 hours.
THAILAND
DOCUMENTS REQUIRED FOR THE TRIP TO THAILAND
 You need a valid passport that will not expire within next six months
.Your passport must have an empty page for visa.
 You will need at least two 2-by -2 inch passport size photos .They should
be full face photos with a light colour background , taken within the six
months of the date of your application.
 You will need to provide a copy of your itinerary for your Thailand trip
or proof of a round-trip airline ticket.
 You will need copy of your recent Bank statement ,that shows an
available balance of at least $ 500 per individual or $ 1,000 for a
family.
EXPERT REGULATIONS:
 Free export of tobacco products and/or tobacco :
any quality.
 Prohibited ( without license):
 Antique or objects of art ,whether officially
registered as art or not .
Religious articles(excluding a small Buddha image
normally carried on person ).
CURRENCY RULES
 Currency Import Regulations:
Local currency : up to THB 50,000- per person or THB 10,000 ; per family
holding one passport. Foreign currencies : unlimited however ,amount of
foreign currency exceeding USD 20,000:- (or equivalent) must be declared to
a custom officer upon arrival of all travelers.
 Currency Export Regulations:
Local currency : up to THB 50,000 per person or THB 10,000 ; per family
holding one passport. Foreign currencies : unlimited however ,amount of
foreign currency exceeding USD 20,000:- (or equivalent) must be declared to
a custom officer upon arrival of all travelers.
BANGKOK
BANGKOK
Welcome to Bangkok ,one of the most cosmopolitan and
contrasting, compelling of Asian cities. A steamy pulsating, yet smiling
metropolis of more than ten million, intense at first, but addictive as
anything. Bangkok is a national treasure house and Thailand spiritual,
political ,commercial. Educational ands diplomatic centre. Major
tourist attractions including glittering Buddhist temples ,places
,timeless ,Venice of the east ,canal and river senses ,classic dance
,extravaganzas, and numerous shopping centers.
ARRIVAL TO PATTAYA: After your arrival in Bangkok ,and
transferred to Pattaya which is a short 2 hours drive from Bangkok
.check in to the hotel . TIME TO RELAX!!!
DAY -8

THE ALCAZAR SHOW WITH CULTURAL ELEPHANT SHOW

 A world famous cabaret,
featuring a grand theater with
1200 seats and thousands of watt
of pulsating sound the Alcazar
show is a unique blend of acting
,dancing, design, stage and
glamorous actors performing
together in an unforgetfull
mélange of light, sound and
colour .truly a visit to this show
will make your journey worthy.
Overnight at hotel .
DAY -9
PATTAYA-CORAL ISLAND
 After breakfast ,you will be transferred to the sparking blue water of
Gulf of Thailand by a speedboat and arrive at the idyllic CORAL
ISLAND (KOH LAN), where you will spend the day luxuriating
under the welcoming tropical sun. you can lounge, swim,
parasailing or simply enjoy the sun at the island’s golden beaches.
You all have the viewing the coral island around and boats or
diving.
 Upon the return from the island you will enjoy a scrumptious Thai
lunch. Later return back to the hotel. Overnight at hotel.
CORAL ISLAND
DAY-10
CITY AND TEMPLE TOUR
 After buffet breakfast to the hotel , check out of the hotel , you will make
the pleasant journey back to Bangkok. Later on , enroute proceed for
half day city tour on seat in coach bases. Bangkok takes great pride in a
large number of fascinating temples around the capital . The major once
normally visited are Golden Buddha Temple- watt trimits-
housing a 5 and a half tone solid golden Buddha statue. Reclining
Buddha Temple- watt po-46ft. Tall, reclining Buddha statue. check
in to the hotel.
You can shop as in the floating markets as Bangkok is famous for
electronics and best cloths, overnight stay at hotel.
GOLDEN AND RECLINING BUDDHA TEMPLE AND
SOME MARKETS IN BANGKOK
 DAY -11
BANGKOK TOUR
 After buffet breakfast in the hotel ,you can take a optional tour of full
day to SAFARI WORLD with MARINR PARK ,with extra charges
.Thailand’s greatest open zoo and leisure park that offers a great
variety of entertainment for everyone. Whether it is an exciting safari
drive through the picturesque African wilderness setting ,an intimate
encounter with our friendly dolphins or an action pack spectacular
stunts, safari world has it all, overnight stay in hotel at Bangkok.
DUSIT ZOO SAFARI MARINE WORLD
DAY-12
BANGKOK’S DREAM WORLD WITH SHOW TOWN
  Enjoy the American breakfast at the hotel and
Dream world the we will take you to the Dream World with
Snow Town, the land of world class happiness.
 You will experience spectacular atmosphere,
have fun with numerous rides at its four of
Dream world Plaza, Dream World Garden,
Fantasy Land, Adventure Land.
 Also be thrilled by the Hollywood Live Action
Show.
 Overnight stay at the hotel.
DEPARTURE 2 DECEMBER 2013
 Depart Thailand From Bangkok
airport.
 BKK-BOM via Indigo 32 .
 Departure at 1335 hrs. on 2
December 2013.
 Arrival at Mumbai airport –
1650 hours.
AT THE CHECK-IN COUNTER
 At check-in counter the passport and visas are checked.
 After this, the boarding card is handed over to the
passenger that includes his name ,flight number, gate
number, seat number, meal preferences,etc.
 His baggage is weighed and kept on the convayer belt as
check-in baggage.
 The permitted total weight for a checked baggage for an
economy class passenger is 20 kgs per passenger.
AT THE IMMIGRATION DEPARTMENT
 The immigration officer will confirm all the details in the
passport .
 He will confirm whether the photo in the passport is same
as your face.
 He will check the visa and ask few questions related to
your trip.
 Example:- What was your purpose of your trip to that
country?
AT THE CUSTOM COUNTER
 After the immigration counter the passenger moved further to the
custom counter.
 If any passenger is carrying any valuable material with him ,if yes, then
he has to declare it to the custom department.
 If he fears that his material will get damaged during the journey , he can
declare the value of that material .
 Value declaration s for those materials which are above USD 1500 and
below USD 2500.
SECURITY CHECK-IN AREA
 After being checked by the custom department then
comes security area.
 It is also known as the holding area .
 Here, the passenger are seated ,until their flight’s
announcement.
 after the announcement the passenger board the
flight.
ROUTE MAP
INTERNATIONAL TRAVEL ORGANISATIONS
 INTRODUCTION:
 In order to enter in the travel industry , one must know the basic knowledge about the
arrangements made by the various organizations for passenger travel and airline
flight organizations
1. IATA(International Air Transport Associations)
2. UFTAA(Universal Federation Of Travel Agent’s Associations)
3. PATA( Pacific Area Travel Associations)
4. ICAO(International Civil Aviation Organization)
5. WARSAW CONVENTION
6. MONTREAL CONVENTION
7. CHICAGO CONVENTION
IATA(International Air Transport Associations)
 IATA was formed in April 1945, in
Havana, Cuba. It is the successor to the
International Air Traffic Association,
founded in The Hague in 1919.
 IATA had 57 members from 31 nations,
mostly in Europe and North America.
Today it has over 270 members from
more than 140 nations in every part of
the globe.
 MOTTO:- “to represent, lead and serve
the airline industry”.
UFTAA (Universal Federation Of Travel Agent’s Assertions)
 The United Federation of Travel
Agents’ Associations (UFTAA)
emanates from the Universal
Federation of Travel Agents’
Associations created in Rome, Italy,
on November 22nd, 1966.
 UFTAA was originally founded as a
result of a merger of two large world
organizations, FIAV and UOTAA,
recognizing the need to unify travel
agencies and tour-operators into one
international federation.
PATA(Pacific Area Travel Associations)
 Since 1951 PATA has led from the
front as the leading voice and
authority on travel and tourism in
the Asia Pacific region
 PATA’s events are create millions
of dollars of new business each year
for its members
 Thousands of travel professionals
belong to 41 active PATA chapters
worldwide and participate in a wide
range of PATA and industry events.
ICAO(International Civil Aviation Organization)
 A specialized agency of the United
Nations, the International Civil
Aviation Organization (ICAO) was
created in 1944 to promote the safe
and orderly development of
International Civil Aviation throughout
the world.
 It sets standards and regulations
necessary for aviation safety, security,
efficiency and regularity, as well as for
aviation environmental protection.
 The Organization serves as the forum
for cooperation in all fields of civil
aviation among its 191 Member States.
WARSAW CONVENTION
 The Warsaw Convention is an
international convention which
regulates liability for international
carriage of persons, luggage or
goods performed by aircraft for
reward.
 The Montreal Convention, signed in
1999, replaced the Warsaw
Convention system.
MONTREAL CONVENTION
 the Warsaw system were
increasingly considered to be
widely insufficient when compared
with today’s economic and social
standards.
 As a result, further attempts were
made to increase the liability limits.
Moreover, the need was felt to have
the Warsaw system reviewed and
revised into a more uniform system.
 This resulted in the Convention for
the Unification of Certain Rules for
International Carriage by Air,
signed at Montreal on 28 May 1999
CHIAGO CONVENTION
 The Convention on International Civil
Aviation, also known as the Chicago
Convention, established
the International Civil Aviation
Organization (ICAO), a specialized
agency of the United Nations charged
with coordinating and regulating
international air travel.
 Adopted in 1944, this treaty
established The rights of signatory
states over their territorial airspace,
and laid down the
basic principles relating to
international transport of dangerous
goods by air.
AIR FREEDOM RIGHTS
 FIRST FREEDOM:
The freedom to
overfly a foreign
country (A) from a
home country en-route
to another( B) without
landing. Also called the
transit freedom.
SECOND FREEDOM:

 The freedom to stop in a

foreign country for a
technical / refueling
purpose only. A flight from
a home country(A) can
land in another country(B)
for other purpose than
carrying passenger, such
as refueling, maintenance
, or emergencies
THIRD FREEDOM
 The freedom to carry
traffic from a home
country (A) to another
country (B) for a
purpose of commercial
services.
FOURTH FREEDOM

 The freedom to carry

traffic from the country (B)
to the home country (A)
for commercial purpose.
FIFTH FREEDOM
 The freedom to carry traffic
between two foreign countries on a
flight that either originated in or is
destined to the carrier’s home
country(A). It enables airline to
carry passenger from (A) country to
the intermediate country (B) and
then fly to the another country (C )
with the right to pick passengers
from the intermediate country
SIXTH FREEDOM
 The “unofficial” freedom to
carry passengers between two
foreign countries ( B and C) via
the carriers home country (A) by
combining third and fourth
freedoms.
 This freedom has became more
common, notably in Europe (
London and Amsterdam)
AIR FREEDOMS
FREEDOMS OF AIR APPLICABLE IN THIS TOUR PACKAGE:-

 Second freedom of air.

Fourth freedom of air.
Fifth freedom of air.
PACKAGE COMPARISION
AKANKSHA TRAVEL AND SHAH TOURS AND TRAVELS
TOURISM
 Provide you with American  Provide you with Indian food
and Thai food. only.
 Includes visa charges with in  Does not include visa charges
the package. in the packages.
 Provide you with personal  Take you with a group of
tour. people.
 Tour is recommended for  Tour is not recommended for
children and senior citizens children or senior citizens , as
as the pase of the tour is slow. the pace of tour is very fast.
TRAVEL DOCUMENTS!!!
PASSPORT
 A passport is a travel document, usually
issued by the government of a nation, that
certifies the identity and nationality of its
holder for the purpose of international
travel.
 Standard passports contain the holder's
name, place and date of birth, photograph,
signature, and other identifying information
 A passport is a document certifying identity and
nationality; having the document does not of
itself grant any rights, such as protection by the
consulate of the issuing country, although it may
indicate that the holder has such rights
VISA
 A visa is a conditional authorization given by a
competent authority of a country for a person who
is not a citizen of that country to enter its territory
and to remain there for a limited duration.
 Each country typically attaches various conditions
to their visas, such as duration of stay, the
territory covered by the visa, dates of validity,
whether the visa is valid for more than one visit, e
 Visas are associated with the request for
permission to enter a country, and are thus, for
some countries, distinct from actual formal
permission for an alien to enter and remain in the
country. In any event, a visa is subject to
permission of an immigration official at the time of
actual entry, and can be revoked at any time.
 The visa is commonly a stamp endorsed in the
applicant's passport or other travel document.
HEALTH CERTIFICATE
 A certificate from a doctor
stating that the passenger is
physically fit to travel ,and is
not having any diseases.
 A passenger need to show
another certificate stating that
he has already taken
vaccinations of all diseases
which can be transmitted
easily.
TRAVEL INSURENCE
 If you travel abroad you need travel insurance, no matter where you're
going or how long you'll be there.
CONSTANT LETTER FOR CHILDREN TRAVELLING
ABORD
 A consent letter will help children travelling without both parents
to enter foreign countries .
BIBLOGRAPHY:-
 www.makemytrip.com
 Air travel module 1 and 2
 www.google.com
 www.wikipedia
 Magazines ( images )
 http://www.businessdictionary.com/definition/Warsaw-
Convention.html
 http://aviation.uslegal.com/international-aviation-law/warsaw-
convention/
 http://www.answers.com/Q/What_is_the_function_of_UFTAA
 http://www.pata.org/about-pata

 http://www.uae-
icao.gov.ae/Contentviewer.aspx?ContentId=7&LinkPath=Home%20%3
E%20ICAO%20%3E%20INTRODUCTION
 http://www.icao.int/secretariat/TechnicalCooperation/Pages/Objectiv
es_EN.aspx
. rg/index.htm - the official IATA website
http://www.answers.com/topic/internation...
http://en.wikipedia.org/wiki/IATA
 http://www.makemytrip.com/holidays/international/pack
age?id=16063&listingClassId=2&depCityId=1268
 http://www.makemytrip.com/holidays/international/pack
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 http://www.makemytrip.com/holidays/international/pack
age?isDestHoliday=true&selectedTabName=&depCity=Mu
mbai&fromSearchWidget=true&destAliasType=true&searc
hDep=Bangkok+Pattaya+Special++%286+days%29&IKnow
Dep=Mumbai&dateType=All+Dates&dateSearched=All+Da
tes&dateFlexibleBy=&flexible=false&fromBreadCrump=tru
e&searchFilterFlag=true&id=10133&intid=searchwidget_lan
ding_packageclicked_10133