Field Practicum Report

Course Code: BSW 4204

Field Practicum Institution

Urban Community Develpoment-1

32, Distilari Road, Gendaria, Dhaka-1204

Prepared by

Ummey Romman

Roll No: 120403076

Session: 2012-2013

4th year 2nd semester

Department of Social Work

Jagannath University
 Field Practicum Report
Field Practicum Institution
Urban Community Develpoment-1

32, Distilari Road, Gendaria, Dhaka-1204

Time Period: 14 December 2016 to 14 March 2017

Total Working Days: 60 Days

Total Presence: 60 days

Internal Supervisor External Supervisor

Dr. Md. Anwar Hossain Md. Nur Islam

Professor Social Service Officer

Social Work Department,
UCD-1
Jagannath University

Department of Social Work

Jagannath University
I hereby declare that the project work entitled ‘Field Practicum Report’ submitted to
the Jagannath University, Department of Social Work, is a record of original work
done by me under the guidance of my internal supervisor Dr. Md. Anwar Hossain
and external supervisor Md. Nur Islam. And this report (course no : BSW-4204 ) is
submitted to the Department of Social Work , Jagannath University as a partial
fulfilment of the requirement for the Degree of Bachelor of Social Work (BSW )
.The results embodied in this report have not been submitted to any other university
or institute for the award of any type of work.

Date:
 Acknowledgement
I, Ummey Romman, first of all, I would like to express my gratitude to almighty
Allah for keeping me sound physically and mentally sound to prepare this report.
The theoretical knowledge that is gathered from the educational institution is not
sufficient to aware the subject matter rather the practical knowledge is a must. In
order to resolve the contrariness between these two areas, a three month field work
is performed in our Social Work department.

I am very thankful to Urban Community Development-1.For given me the

opportunity to my three months field practicum in their working area. It was a very
good learning experience for me to have worked at this area. I would like to convey
my heartiest thanks to my external supervisor Md. Nur Islam and all staff member
works in Urban Social Service-1.

I would also like my mentor Md. Anwar Hossain for his endless support by
consulting me how do things in the site and how to write this report in outstanding
manner. Truly speaking, it would not have been plausible for me to accomplish the
successful compilation of the Field Practicum without his supervision. I would also
like to thank all of my friends, either in my field practicum group or out of group for
supporting me morally and mentally to complete this field practicum, would like to
thank my all respondents who cordially share their views and answers to complete
my report.

Sincerely Yours

Ummey Romman, Roll no: 120403076

Session: 2012-2013, 4th year 2nd semester

Department of Social Work

Jagannath University

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 Introduction
Social work is an international profession and similarly social work education
internationally has always embraced both academic and practical components.
Social work education comprises of a theoretical component taught in the classroom
and field- based education involving integration of the academic aspect and practice.
This ‘Field Practicum Report’ is a partial fulfilment of the requirement for the
Degree of Bachelor of Social Work (BSW).

The field practicum report in broad-spectrum contains five chapters in which I try
to explain my three months experience in my hosting agency. The content of all
chapters is broadly explained and it is constructed from the practical basis of the site
work ended all months.

In the opening chapter I give the introduction to field work practicum in social work
education.

In the second chapter I give details to the agency background including its mission,
vision, the programs run through the agency consultation. In this chapter I put all
record or history and futurity of my hosting agency with its official address. So, it is
given the details of the agency in terms of readers can easily know and access the
agency.

The third chapter is the most hunted chapter which explains my overall internship
familiarity in the last successive months. This chapter is the main chapter and I
record on it the overall work I have been executing. It gives a highlight what I have
been doing and main works of the service providing.

After all those chapters explained above I goes to the fourth chapter and explains the
main benefits of the field work practicum of different aspects and areas.it is obvious

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that the internship has a plus in terms of improving skills and different abilities as a
whole. The advantages and goals of the internship is out in short and prices to grasp
the attention of readers and evaluators.

The final and fifth chapter explains about the winding up and suggestion on the
programs that our agency run. Inside the field area we get many things which are
appropriate and inappropriate for work, thus I comment and give my
recommendation in some conditions and workings.

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 Table of contents

SL Content Page
Acknowledgement i
Introduction ii-iii

Chapter One

Introduction to Field Work Practicum in Social Work Education

1.1 What is Social Work 2-5

1.2 What is field practicum 5-7

1.3 Objectives of field 7-9

practicum
1.4 Importance of field 10-13
practicum
Chapter Two

Introduction to the Agency

2.1 Name of the agency 15

2.2 Historical Background 15-18
2.3 Goals and Objectives 19
2.4 Organizational Structure 20
2.5 Present Programs 21-23
Executed by the Agency

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 Chapter Three

Assigned and Performed Duties

3.1 Assigned Duties 25

3.1.1 Case Work 25
3.1.1.1 Case Work 1 26-29
3.1.1.2 Case Work 2 30-34
3.1.1.3 Case Work 3 35-39
3.1.1.4 Case Work 4 40-43
3.1.1.5 Case Work 5 44-48
3.1.2 Community Study 49-54
3.2 Performed Duties 55

Chapter Four

Methods Applied in Field Practicum

4 Methods Applied in Field 56-64

Practicum

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 Chapter Five

Conclusion

5.1 Self-Evaluation 66-67

5.2 Limitations of the Agency 68
5.3 Recommendations to 69
overcome the Limitations
5.4 Conclusions 70

REFERENCES

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 Chapter One
Introduction to Field Practicum in Social Work Education

1.1 What is Social Work

1.2 What is Field Practicum

1.3 Objectives of Field Practicum

1.4 Importance of Field Practicum

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 Chapter One
Introduction to Field Practicum in Social work Education

1.1 What is Social Work: Social is a modern scientific problem solving

process. It’s main target is to able people of all sectors to play their role in the society
and create societal conditions to favorable to that goal. Social work is mainly method
based practical science.

In this modern industrial age, social workers try to give befitting solution by
following principles, strategy and code of ethics of social work. The following
definition was approved by the IFSW General Meeting and the IASSW General
Assembly in July 2014:

“Social work is a practice-based profession and an academic discipline that promotes

social change and development, social cohesion, and the empowerment and
liberation of people. Principles of social justice, human rights, collective
responsibility and respect for diversities are central to social work. Underpinned by
theories of social work, social sciences, humanities and indigenous knowledge,
social work engages people and structures to address life challenges and enhance
wellbeing.

According to Board o f Directors of National Association Social Work ( NASW

), 1970, “Social work is the professional activity of helping individuals, groups, or
communitites enhance or restore their capacity for social functioning and creating
societal functioning and creating social conditions favourable to that goal.”

Morales and Sheafor showed a figure in their book “A Profession of Many Faces”
in 1986, to understand the focal points of the social work.They showed five

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important characters which cover the concept of social work clearly.These
characters are-

 person

 environment

 problem and change area

 social worker

 intervention

The popular figure of social work showed by Morales and Sheafor is referd here:

Environment

EPersonE
Person

Problem or Change area

Figure: Focal point of Social Work Intention

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Five main Themes of social work: Social work concept is reflected through the
integration of five themes which construct a base to understand a person about social
work and social practice. These are-

 A commitment to social betterment

 A goal to enhance social functioning

 An action orientation

 An appreciation for human diversity

 A versatile practice perspective

To make the main theme perfectly implented,social worker are known as -

S upportive

O bservant

C linically skilled

I nformative

A dvocate

L istener

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W orking

O rganizer

R esourceful

K nowing

E ffective

R espectful

Social work is not a science of practice rather it is a practice of science.

1.2 What is Field Practicum: Field practicum is nothing but learning by doing
something practically. In social work education students are assigned to play their
role as professional social worker in field level through a certified agency. Here, the
students get a greater scope to apply their theoretical knowledge and earn experience
about how things are done in social work.

According to University of Alaska, “Field practicum is an integral part of the

social work curriculum. Most students consider their practicum fieldwork to be the
most valuable and significant part of their social work education. Students are given
the opportunity to learn to think systemically and to develop skills of a professional
social worker”.

The beauty of fieldwork arrangement lies in the simultaneous and immediate

application of theory learnt in the classroom into practice. An added advantage of
this form of fieldwork is that students can share and readily discuss their placements

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while at the training institution and this can contribute to effective integration of
theory and practice.

Field Work Practicum is achieving the practical learning of social work method by
which scope is created to evaluate social work knowledge, experience and skill with
the integration of agency’s aim, objectives and activities.

According to International Encyclopedia of Social Science, “Field work come to

mean learning as far as possible to speak think feel and act as a social scientist from
a different culture”.

Field Practicum is a dynamic course that challenges students to apply social work
practice knowledge, skills, and values within an organizational and community
context. Field Practicum is a vital dimension of students’ undergraduate and
graduate social work education. The hours of field practice prepare students to enter
the work force as professional social work practitioners.

Field Practicum affords experiential assessment and evaluation of students’

development in the process of becoming a helping professional. Students are
provided opportunities to apply their academic and practice experiences in the reality
of the agency-client-service matrix. Through the supervised field experience,
students participate in, and become familiar with, the many components of the social
work profession and its varied roles. The ideal field placement offers students a focus
on the methods of direct practice, policy development and implementation, and other
social work special projects and research activities.

Commission of Accreditation of C.S.W.E, 1994 states that “The field practicum is

an integral component of the curriculum in social work education. It engages the

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students in supervise social practice and provides opportunities to applied class room
learning in the field settings”.

Field Practicum provides practice experiences in a continuum of modalities and

varying sizes of systems, including work with individuals, families, small groups,
and communities within an organizational and community context. It is expected
that students will experience a diversity of client populations and intervention issues,
relying upon a range of theoretical concepts and models to develop breadth of
learning and establish a broad base for practice.

1.3 Objectives of Field Practicum: The purpose of the field education department
is to provide students an opportunity to learn hands-on through an internship work
experience. Students that complete the foundation field practicum which focuses on
generalist social work practice arrive in the advanced year with a solid knowledge
of theoretical frameworks that guide generalist practice, with an understanding and
acceptance of social work values and ethics, and with well-developed skills related
to beginning social work practice. Field education in the foundation years provides
the student with an opportunity to gain first-hand knowledge to determine how to
access appropriate community resources. In addition, students learn to communicate
oral, written, and technological information reflecting professional social work
skills.

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The field practicum provides the student an opportunity to integrate social work
theory and knowledge from a generalist perspective. The field placement provides a
well structured environment for students to apply generalist knowledge, values and
skills learned in the classroom. The foundation field objectives are designed to
enable students:

 To gain first-hand knowledge of social welfare and agency policies,

programs, procedures and services and the manner in which they impact upon
client systems in an urban setting;
 To integrate social work theory with social work practice and to apply
theoretical knowledge to urban practice situations;
 To carry out basic generalist practice skills as they relate to the profession
and practice of social work in urban settings;
 To understand the issues of poverty, socioeconomic disadvantage,
interpersonal and community violence, substance abuse, and mental health
problems, social injustice and discrimination, and how these impact the urban
client system, as demonstrated by the ability to identify problems, determine
solutions and access appropriate community resources;
 To demonstrate an awareness of self in the professional context, accept the
value of diversity and differences, and is sensitive to and accepting of the
inherent dignity and worth of each individual client and their rights to self-
discrimination and decision making;
 To be able to perform culturally appropriate client interviews and
assessments as demonstrated by the identification of problems/needs and
strengths, and the determination of interventions, plans, goals, and
evaluations;

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 To demonstrate ability to proficiently communicate oral and written
information in a manner that reflects professional social work skills.
 To deepen students’ knowledge of generalist social work practice.
 To broaden the student’s view of social work practice to include an awareness
of the larger social context of individual problems encountered in practice.
 To broaden and deepen the student’s skills in direct and indirect intervention.
 To analyze and demonstrate the various roles used by the social worker as
an advocate, a mobilizer of services to meet unmet community needs, and a
mediator in helping clients to negotiate larger systems.
 To facilitate skill development in analyzing social issues and utilizing social
work practice principles in intervening with organizations and community
systems.
 To help students develop a capacity to use resources, supervision, and
consultation effectively.
 To provide opportunity for learning linkages with content in other courses.
 To understand and demonstrate problem solving skills as applied for
intervention at the organization, community, and societal levels.
 To be able to identify different models of macro terminology and techniques
used in contemporary macro practice through the service learning project.
 To demonstrate an understanding and ability to critically analyze the impact
of different forms of oppression upon an appreciation of diversity, social and
economic justice, and populations at risk.
 To demonstrate an awareness of self and willingness to be reflective of one’s
practice style related to working in groups, in new environments, and in
situations of change and collaboration.

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1.4 Importance of Field Practicum:

“Field work is important that students should be helped to develop the attitude of
mind ideas them to make connections between study & relief…it is needed vital that
this should be done if students are to become professional practitioners in the field
rather than goods nature & amateurs of techniques applying narrow skills by rule of
thumbs method.” (Robert, 1995)

Field practicum is a dynamic course that challenges students to apply social work
knowledge, skills & values within an organizational context. It is a vital dimension
of students graduate & post graduate social work education.
In “Field Work manual” M.A. Momin has mentioned the following importance of
field work practice:

 Through the field work, the students can learn how to apply social work
methods in the situation of given individuals, groups or communities
problems.
 They are exposed to agency practice in which they are in systematically,
preplanned approach to solve problem process such as study, diagnosis &
treatment.
 The students achieve self-awareness & discipline to use them as a helper & as
agent of change in an individual & group situation.
 The students develop facility in the use of organizational structure. They come
to know foster & use relationship within a structure & gain insight regarding
his/her network of relationship in the organization.
 It helps the students to apply the students to apply the theory & principle of
social work into actual practice.

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 The students acquire social work knowledge & are given an opportunity to try
variety of social work methods, skills & technique.
 The students become familiar with administrative procedure & process. They
learn how to run an office, what kind of routine needs to be established, how
to facilitate administrative arrangement, relevant to the discharge of the
responsibilities of their own assignment.
 The students have an opportunity to learn the organizational framework of
services. They understand structure & policy & how to facilitate such policy
through practice. They become familiar with difference institutional styles &
tempos of agencies associated with various field practices.
 The students acquire significant substance substitute knowledge in the
specified field of practice characterized by the agency. They become acquire
with causes of the problem & with social welfare programs, agency structure,
laws, & policies, related to its solution.
 The students acquire knowledge regarding community structure and process.
They know the kinds of formal & group & force that a community. They
should have to ability to utilize community resources in support of social
welfare.

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Overall importance of Field practicum in social work:

 To demonstrate with greater depth and breadth the ability to integrate

theoretical frameworks that guide assessments, intervention and problem
solving as fundamental skills in social work practice as they relate to ethical
dilemmas, oppressions, and social injustice;
 To demonstrate knowledge of social problems and social forces that impact
the urban population served by a field of practice, critically analyze and
successfully carry out preventive and intervention strategies with increased
levels of autonomy and proficiency;
 To demonstrate knowledge, skills, values, and reflect leadership in practice
and an ability to advocate for clients to promote equity and access to resources
in an urban setting;
 To demonstrate an understanding of the values and ethics of the social work
profession and an ability to apply these at an advanced level that leads to
appropriate and effective ethical decision making;
 To demonstrate a well-developed understanding of cultural diversity and be
able to conduct culturally effective practice interventions at the micro, mezzo,
and macro levels;
 To demonstrate ability to effectively utilize supervision, professional
meetings and other resources to build on practice skills and promote
professional development;
 To demonstrate the ability to communicate through oral, written and
technological methods in a manner that reflects advanced professional
practice;

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Social Work practice includes the range of direct social work intervention with
individuals, families, small groups, and communities. In the practice sequence, the
student will be provided an opportunity to develop knowledge of the principles,
values, and methods of social work. Foundation content in this area includes the
knowledge base (theory, research, practice wisdom) for and application of the
process of professional practice; exploration and data gathering for understanding,
differential assessment for differential understanding, intervention, and evaluation
as these apply to the total range of practice. Emphasis is placed on the acquisition of
knowledge and development of skills consistent with the demands of entry level
professional practice.

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 Chapter Two

Introduction to the Agency

2.1 Name of the agency

2.2 Historical Background

2.3 Goals and Objectives

2.4 Organizational Structure

2.5 Present Programs of the Agency

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 Chapter Two

Introduction to the Agency

2.1 Name of the Agency:

 Urban Community Develpoment-1(UCD-1)

 32, Distilari Road, Gendaria, Dhaka-1204

 The included area of USS-1:

 Number of Ward- 17
 Number of Thana-3
1. Sutrapur thana 2. Demra thana 3. Shympur thana

2.2 Historical Background of the Agency: Department of Social Services

(DSS) under the Ministry of Social Welfare, Government of Bangladesh is the nerve
centre for programming, organizing, staffing, training, coordinating, budgeting,
monitoring, supervising, social auditing and over all research and evaluation in
respect of social service programs' implementation all over the country. Reportedly,
there are as many as 45 types of program-activities broadly grouped into two. Since
its (the then Directorate of Social Welfare: presently Department of Social Services)
establishment in 1961, it has long history at the pre-stage that necessitates an
orientation to the working personnel at all levels. Before initiation of the said history,
we need to know that at present there is human power strength to the extent

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exceeding 12,000 personnel to address at least ten diversified program services
under a bureaucratic hierarchical administrative set-up. The sections of people being
served are narrated as-

o the by-passed,
o disadvantaged,
o jobless,
o landless,
o helpless medical patients,
o orphans,
o destitute,
o vagrants,
o including socially excluded groups, physically and intellectually disabled,
victims of burn or family violence, criminally victim cases and the cases of
psycho-socio-pathological like delinquents.

As the literature guides us to understand, the DSS basically follows certain strategies
of accelerated poverty reduction through project management, human resource
development by means of occupational skill development training, welfare
activities, etc.

Formal social welfare services in the country started with the UCD project
activities; and this is the oldest service program of the DSS. The very nomenclature
itself signifies that, this is a community based social work service. It may relevantly
be mentioned that at the onset the social welfare activities were attached with the
Ministry of Local Government. Historically, during partition of Greater India in
1947 and with the emergence of Pakistan as an independent nation with its most

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distantly separated two wings (was so said): East Pakistan, now Bangladesh liberated
through war and West Pakistan, now Pakistan collectively as one part as one nation
and India as another. During this partition repatriation problem of refugees from
divided India caused a serious problem of habitation or resettlement in the urban
areas. Notably, huge influx of refugees came to pour in city areas, preferably in the
capital Dhaka. It was added complex problem of social re-integration to the existing
problems of habitation, joblessness, health and sanitation and overall social
reorganization in a complex cultural-cum linguistic diversities. Planners and social
thinkers were concerned with resultant proliferation of lawlessness, dependency, etc
and their impact on socio-economic development. They could have foreseen at the
right time to re-organize urban community on the basis certain values and principles
through acculturation, adaptation and adjustment processes.
In this socio-economic and cultural backdrop, the then Government in 1952
requested the UN to technically assist the country. The UN well responded to this
call and took up a Technical Assistance Project in the Social service sector. The UN
experts Lucky and Mr. Dumpson at the first stage arrived the same year and hurriedly
conducted a survey work on the situation. They at the initial phase recommended a
three-month job training program in order to prepare human-power to effectively
manage the situation. Immediately after, another two UN experts namely Dr.
Shawky and Miss Anama Toll organized a training program with three officers and
three assistants at Bardwan House (Bangla Academy) in May, 1955. After this
training program, a six-month training course was introduced to expand the number
of professional social workers in the country. Under the guidance of the UN experts,
a program implementation authority titled as 'Urban Community Development
Board' was constituted to formulate policies and programs from time to time along
with monitoring and supervision. Meanwhile, in 1953 the first 'Urban Community
Development Project' as pilot scheme was started at Kayettuli area in the old part of
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Dhaka. Thereafter, in 1957 the second project was initiated in Gopibag area which
was relatively an advanced society. The third UCD project began in Mohammadpur
area in 1958 where there were larger concentrations of non-Bengali disadvantaged
refugees. It may notably be mentioned that in 1956 a council, named 'National
Council of Social Welfare' a greater and regular body for policy formulation and
monitor and supervise UCD project activities and other allied social welfare
programs was formed by the Government. As per the experts' recommendation a
regular curriculum based social welfare institution named 'College of Social Welfare
and Research Centre' under the Ministry of Health, Labour and Social Welfare was
established in 1958 as a constituent institution of the Dhaka University for giving
professional diploma/master's degrees in social welfare to produce social workers
on an international standard. It started first with nine-month training to fill up the
positions of UCD Organizer. Thereafter, a two-year master's course was introduced,
and the successful candidates were awarded with MA degree in social welfare.
The college without making delay got its membership and affiliation with the
International Association of Schools of Social Work (membership is still alive and
yearly renewed on regular basis in order to keep up the professional status of the
graduates).
The Council of Social welfare which was established in 1956 for policy formulation
and program planning is still active but the nature of services provided by it, after
the establishment of Directorate of Social Welfare Directorate in 1961, is limited to
distribution of Grants-in Aid to the social welfare agencies, training of the
representatives of those agencies and limited research work only; now it stands in
some kind of offside position.

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2.3 Goals and objectives of the Agency:

Mission: Improve the quality of life and social well-being of the people of selected
area through integrated and developmental social services in partnership with
relevant stakeholders utilizing appropriate and available resources.

Vision: Create a better life for people through social welfare, protection,
empowerment and development for the poor and vulnerable.

Goals and objectives of the Urban Social Services-1 are-

 Providing micro-credit to the urban poor people for increment of income and
creating employment scope;
 Organizing the family member of urban lower income groups for the purpose
of socio economic development;
 Creating self-employment ability to the target people for diminishing poverty
through training;
 Helping different voluntary organization who are doing different socio
developmental activities;

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2.4 Organizational Structure of the Agency: There is a social service
officer, four urban social worker, one computer operator, one office assistant and a
night guard.

Administrative structure of Urban Social Services-1

Social Service
Officer(1)

Urban Social
Worker(4)

Office Office
Night guard(1)
Associate(1) Assistant(1)

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2.5 Present programs executed by the agency:

 Social Security related program-

o Old Age Allowance
o Development program for Bede, Dolito, Harijon and Hermaphrodite
community
o Freedom Fighters Honorarium

 Disability related program-

o Disability allowance: This is introduced in 2005-2006. Every
many applicants of disability allowance are selected to get
allowance. In every month the disable people get 500 taka.
o Disability stipends: This is introduced in 2006-2007 fiscal year.
o Survey on identification of handicap people

 Micro credit program for the poor people of a community:

Under this program, a committee named ‘Project Information Committee’
is established. This committee select some persons from a selected
community on the basis of their income. With those persons, a working
group is established and they are trained to be able. From those persons
some are selected to for micro credit loan with 10% interest and with 10
installment.

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 Rehabilitation program for acid burnt women and
physically handicapped people: This program was introduced in
2002-2003 fiscal year. Beside the rehabilitation, the acid burnt women
and physically handicapped people are counseled and trained so that they
can get back to their practical life with new encouragement.
 Child protection program: This is introduced under the act of Child
Safety Act-2013. There is a child helpline (1098), which is always active
for the children of the age under 9 years where children can call for any
problem to be solved.
 Juvenile Development program: This is introduced in 1978. Under
this program, 9-12 years children are not recognized as criminal. This
program works for those children who act against act. It is development
center for juvenile.
 Probation and Aftercare: This program is introduced in 1960 for the
delinquent as a correctional service.
 Human Resource Development program: Under this program,
various training are provided.
 Program Executed by the Co-ordination Council: Co-
ordination council works with the integration of UCD to execute all
programs properly.
 Research Related Program: Various researches are conducted to
develop the existing program in every year.
 Old Age Allowance Program: This is introduced in 1998. Every
month the allowance receivers get 400 taka.

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  UNICEF Family Development Program: This program is only
for the women. Some of its projects are-
 Family Planning Program
 Small Business
 Hand and Cottage industries Training
 Poultries Training
 Tailor Science Training
 Cloth Printing Training
 Animal Husbandry
 Clean Campaign
 Health and Nutrition

 Revolving Fund Program: This program is for both male and

female and it is included in UNICEF Family Development Program.
Other projects are-
 Wood Training
 Fish farming
 Tree Plantation Program
 Socio Economic Program

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 Chapter Three

Assigned and Performed Duties

3.1 Assigned Duties

3.1.1 Case Work

3.1.1.1 Case Work 1

3.1.1.2 Case Work 2

3.1.1.3 Case Work 3

3.1.1.4 Case Work 4

3.1.1.5 Case Work 5

3.1.2 Community Study

3.2 Performed Duties

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 Chapter Three

Assigned and Performed Duties

3.1 Assigned Duties: The duties which are assigned by Social work department
are-

 Orientation to the field practicum arranged by the department;

 Orientation to the agency, we should learn about the objectives and present
activities of the agency. And we also should learn about the outcome of the
agency and its contribution to the welfare of the people;
 To assist the agency to implement plan and programs through participating in
administrative work;
 To meet the supervisors on a regular basis- with the internal supervisor on one
in a week and external or agency supervisor on a daily basis;
 To carry out case work and show the application of social work methods;
 To carry out community study and identify the strength and weakness and
problems and needs of the community as well as to propose recommendations
for the development of the community;
 To communicate with the department and internal supervisor immediately ( if
necessary);

3.1.1 Case Work: As an apprentice of social work, I have an assigned to perform

5 case work with the application of social work methods on the 5 clients of the Urban
Community Development program. Here 5 case work which are performed by me
in my internship period are shown in a serial basis.

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3.1.1.1 Case work 1:

Introduction

Name: Md. Halem Molla

Father’s Name: Md. Mona Molla

Wife’s Name: Bilkis Begum

Address: 10 c/3, North Sayedabad

Age: 79

Sex: Male

Religion: Islam

Educational Qualification: Illiterate

Occupation: No

Monthly Income: No

Household size: Small

Household Monthly Income: 5500-7000

26 | P a g e
 Family Structure

Name Age Relation Educational

qualification

Md.Halem Molla 79 Own No

Rehana 35 Daughter No

Rana 45 Son in law No

Nurjahan 10 Grandchild PEC

Neela 7 Grandchild Class 3

27 | P a g e
 Historical Background

Md. Halem Molla has come to our office for applying for the old age allowance. He
has two son and a daughter. His wife was dead. He tell me that he stays with his
daughter’s family even though he has two sons. His daughter works as a maid in
other’s house and his son in law is a van driver. He has two grandchildren on the
side of his daughter. He informs me that he was a freedom fighter. He wanted to
apply for the freedom fighters honorarium but he lost his recognition paper of
freedom fighter.

On the other hand, the socio economic condition of his daughter’s family is very low
as the earning member of all are uneducated. He feels very shame to stay with her
daughter’s family. He wanted to help his daughter financially because of his
daughter’s lower economic condition. He wants to maintain his costs by own. So, he
came to us. By the way, he has no such shelter to live and assets to bear his own
cost.

As an apprentice of social work department, considering all these facts, I eagerly

want to help him to get old age allowance.

Interview: On first interview, I came to know that he had come here for old age
allowance. On that time, I was introduced with him and gave hope to help him. On
second interview, I helped him to fill up MIS form. On third interview, with the help
of MIS form where his address and personal information is given, I visit his home
to justify his socio economic condition and to get introduced with his family
members and to know their relation with him. By interview I tried my best to build
a good relationship with him and find out his problem, the causes of problem.

28 | P a g e
Identify the socio economic condition: I identified that Halem Molla leads a very
measurable life. Her daughter’s economic condition is so poor. Her son in law
misbehaved with his daughter because he stays with them. So, he feels depression,
frustration all the time and for this he became ill. He wants solution but there is no
one for him. Because of depression, he does not interact with other from the
community. But his neighbor said that he is very gentle person, he always prays his
prayer and the very first he used to interact with other very politely attend all the
social programs but now not.

Treatment: For this case, I have taken both supportive and modifying treatment
method.

 provide sympathy to Halem Molla, makes him feel relaxed

 provide doctor with necessary information as Halem Molla has heart and eye
problem
 advises family to take care of him and to put blame on him and advised his
family members to show love to him

Follow-up: By reassessing, Halem Molla, it seems that he is trying to keep him busy
and his family members try to behave cordially with him. To speak the truth, he is
heading to a normal life.

Self-evaluation: As an apprentice of field practicum, I can measure my effort, the

effort is successful or not. At first, Halem Molla was so nervous to talk with me,
now he easily interacts with others. As far I could see that he is less depressed than
before. So, from this regard, I can say that I am successful for this case.

29 | P a g e
3.1.1.2 Case Work 2:

Introduction

Name: Md. Abubakar Siddik

Father’s Name: Md. Babul Hossain

Mother’s Name: Firoza

Address: 227, Muradpur Haji Lal Mia Sardar Road

Age: 14

Sex: Male

Religion: Islam

Educational Qualification: JSC

Occupation: Student

Monthly Income: Not Applicable

Household size: Small

Monthly Household Income: 5000-6000

30 | P a g e
 Family Structure

Name Age Educational Occupation Relation

Qualification

Md. Abubakar 14 JSC Student Own

Siddik

Md. Babul 42 SSC Business Father

Hossen

Firoza 34 PSC No Mother

Md. Hossain 8 Class 4 No Brother

Siddik

31 | P a g e
 Historical Background

Md. Abubakar Siddik has come to UCD-1 office with his mother for applying for
the disable allowance. His family members are-he, his parent and his little brother. I
has come to know that his father is a retail merchant. His mother is housewife and
his brother reads in class 4.

Md. Abubakar Siddik is physically disable. His right hand is handicapped. His
mother said that they did not know about the disable allowance. They came to know
it by television advertise about the disable allowance. From that advertise, they get
a contact number and address of our Mirpur Branch. From that office, they are
referred to our office because of their residential ward.

But, his handicapped right hand is not easily identified as disable. So, we sent him
to sergeant office to take certificate to his disability recognition. And, he with his
mother came to us with the certificate.

His mother said me that they are worried about their son because Of his disability.
They want to secure his future of him for living. And they want extra opportunity
for his son in educational job sector like getting extra time in examination hall, less
school fees. For these reasons, they have come to us.

They also do not have any assets and own permanent residential home. So, I as an
apprentice want to help him and accept this case.

Interview: On the first interview, I came to know that he was came here for disable
allowance and I get introduced with him. On second interview, I kept the document

32 | P a g e
of sergeant as needed for justification. Thus, I have taken 6 interview sessions to
know his physical, mental and socio economic condition and counsel him to be able
to play his role.

Identify the socio economic condition: The economic condition of Abubakar’s

family is low. He wants to continue but his physical disability and economic
condition make the obstacle to that path. So, he became more and more depressed
and for that reason, he misbehaves with his family. On the other hand he is neglected
by his class mates because he is not like them and he is not able to play.All that
matters affect him much and his family worried for him.

Treatment: I have applied supplementary treatment method to -

 decrease his depression

 help to understand the reality of life
 help him by providing necessary information about higher education

And also applied motivational methods to

 help her to be realistic and encouraged him

 suggest his family to counsel him all time and encourage him

Follow-up: By reassessing, Md. Abubakar Siddik, it seems that he is trying to

behave with good manner with his family and tries hard for ready himself for higher
education. This is the happiest matter that he manages a tution to bear his cost by
own. His family members are now relaxed.

33 | P a g e
Self-evaluation: At first, he is seemed so angry when he came to office. Now, he
tries to correct his manner and tries to be realistic. From that side, I can say that I am
successful. But at the very first, I feel problem to counsel him because he is not ready
for that and I get confused to what to do. But at last with the help of my internal
supervisor and agency supervisor I overcome the problem.

34 | P a g e
3.1.1.3 Case Work 3:

Introduction

Name: Allatunnessa

Father’s Name: Legu Sheikh

Husband’s Name: Md. Abed Ali Sheikh

Address: 45/h/2, Dhalkanagar, Shympur

Sex: Male

Religion: Islam

Educational Qualification: No

Occupation: No

Monthly Income: No

Household Size: Small

Monthly Household Income: 6000-6500

35 | P a g e
 Family structure

Name Age Educational Occupation Relation

Qualification

Allatunnessa 80 No No Own

Md. Shahin 55 Class 4 Retail Son

Sheikh Businessman

Nasima 43 No No Daughter in
Begum law

Rabbi 10 Class 5 No Grandchild

36 | P a g e
 Historical Background

Allatunnessa has come to our office with his son to uphold her allowance.

Allatunnessa is 80 years old widow. She has 2 sons and 2 daughters, they all are
married. She stays with her elder son’s family. In this family, she has daughter in
law and one grandchild. Her son is a retail merchant and her daughter in law is a
housewife.

For last 2years, she could not receive her allowance. Because, she was very ill to
walk. And her nominee her elder son suffered from brain stroke for last few months
and he was being paralyzed. On the other side, her grandchild on her elder son side
is a little boy who is not able to receive the allowance. Her other children are busy
with their own life.

However, because of 2 years of absence, and no communication, we identified her

as lost and her allowance was replaced to new applicants. Now, she came to us and
tells the real happening and we also can see her elder son who is so ill to talk.
Because of her son’s illness, there is no income to bear their monthly costs. They are
living with the financial help of their relatives. However, she has no assets and
because of his son’s illness, there is no income in her family into maintain her living.

As a social worker, I feel responsible for helping her and considering all of the
happenings, I accept the case.

Interview: On first interview, I came to know that she had come here for uphold her
old age allowance. On that time, I was introduced with her and gave hope to help

37 | P a g e
her. On second interview, I helped her to fill up MIS form. On third interview, with
the help of MIS form where her address and personal information are given, I visit
her home to justify his socio economic condition and to get introduced with her
family members and to know their relation with her. By interview I tried my best to
build a good relationship with her and find out her problem, the causes of problem.

Identify the socio economic condition: At the very first time, Allatunnessa had a
very beautiful family. But after the death of her husband, she lost her all happiness
as she says. Her all children make quarrel with one another for assets, everyone one
needs the greater and better parts. Her elder son is only supporter for her. But when
her elder son got stroke, she fells down mentally.

Treatment: For this case, I have taken both supportive and modifying treatment
method.

 provide sympathy to Halem Molla, makes him feel relaxed

 provide doctor with necessary information as Allatunnessa is suffering from
diabetes
 advises family to take care of her and advised his family members to show
love to him
 motivate the children of Allatunnessa to change the thinking pattern of them

38 | P a g e
Follow-up: I have tried my best to motivate Allatunnessa’s children. But they donot
pay heed to my thinking. On the other hand, Allatunnessa has visited to the referred
doctor and followed the suggestion of doctor.

Self-evaluation: In one side the case is successful as Allatunnessa taking suggestion

of doctor but on other side not because her children do not pay heed to me. For that
reason, the problem remains.

39 | P a g e
3.1.1.4 Case Work:

Introduction

Name: Roksana

Father’s Name: Jahangir Alam

Mother’s Name: Jahanara Begum

Address: 77, Dhalpur,Faridabad, Jatrabari, Dhaka

Sex: Female

Religion: Islam

Educational Qualification: No

Occupation: No

Monthly Income: No

Household Size: Small

Monthly Household Income: 7000-8000

40 | P a g e
 Family Structure

Name Age Educational Occupation Relation

Qualification

Roksana 32 No No Own

Josna Begum 40 Class 8 Housewife Sister

Rahmat Ullah 48 Class 5 Mechanic Brother in law

Arafat Islam 11 Class 5 Student Nephew

41 | P a g e
 Historical Background

Roksana is a physically and psychologically disable girl who come to UCD-1 office
with her sister for applying the disable allowance. She is disable by born. She has
two sisters and one brother. Her father and mother are died. She younger in her
family. All her brother and sisters are married.

Now, she stays with her elder sister’s family. I have observed and have come to
know that she has psychological and hearing problem. She does not understand
anything like other ordinary people. Again, on the other hand, she has hearing
problem. She can’t dress up by her own. She has to do all her works like eating,
bathing, dressing up with other’s help. Sometimes she gets angry without any reason,
and vandalizes accessories.

And, here her sister’s economic condition is so poor where she lives. Her brother in
law works as a mechanic in a car shop. Only he was the earning member in his
family. But now, he refused to stay with them and to help financially.

Roksana can’t interact with people. So, other family members have to give time for
her. Roksana’s sister’s has no assets and no permanent residential home. On the
other hand, for Roksana, her sister can’t go for any work for any earning livelihood.
Again, her sister Josna is getting worried day by day for Roksana that if any accident
will happen in future then who and how will she survive.

By justifying all these matters, to help Roksana I Have taken this case. As a
responsible and helping worker, I take the case for helping Roksana in applying for

42 | P a g e
the allowance and counselling her and her sister’s family members to cope up with
this situation.

Interview: On the first interview, I came to know that she was came here for disable
allowance and I get introduced with her and her sister. On second interview, I kept
the document and did survey as needed for justification. Thus, I have taken 5
interview sessions to know socio economic condition and counsel her sister as she
is suffered by her ill sister.

Identify the socio economic condition: As the parents of Roksana is no more, she
stays with her sister. Her sister Josna have to handle the family alone and her
husband does not stay with her. Josna became helpless and she mentally fell down.
Now, she has to beg for money to others.

Treatment: I have applied supporting treatment method for this case. I suggest josna
to send her sister to rehabilitation center of disable. And I offer josna to take
participate in our any training program.

Follow-up: According to my suggestion, she is now ready to send her sister

rehabilitation center and she also applies for our tailor science program.

Self-evaluation: As Josna promised me to send her sister to rehabilitation center and

she own will take the training of tailor science, I think this case is successful in my
sesnse.

43 | P a g e
3.1.1.5 Case Work:

Introduction:

Name: Md. Arfat Hossain

Husband’s Name: Md. Liton

Mother’s Name: Swapna Begum

Address: 66, South Sayedabad, Dhaka

Sex: Male

Religion: Islam

Educational Qualification: HSC

Occupation: Student

Monthly Income: No

Household Size: Small

Monthly Household Income: No

44 | P a g e
 Family Structure

Name Age Educational Occupation Relation

Qualification

Md. Arfat 19 HSC Student Own

Hossain

Md. Liton 53 HSC Retail Father

Businessman

Swapna 45 Class 8 Housewife Mother

Begum

Md. Rahat 14 Class 7 Student Brother

Hossain

45 | P a g e
 Historical Background

Arfat is a physically disable boy who come to UCD-1 office with her mother for
applying the disable allowance. He is disable by born. He has one brother. His father
is a sidewalk businessman. He is elder in his family. His younger brother is a student
of class 7.

Arfat is harelip by born. He is a boy of 19 years old. He completes his study from
madrasah. He is very polite boy as we can see. From his mother we came to know
that he is very intelligent. He did good result in his SSC and HSC examination.

But on the other hand, he does not want to interact with others. He always like to
stay alone. He feels very depression because of his physical disability. Because of
his harelip other cannot easily understand his speech.

Arfat’s father is a sidewalk businessman. He has a very lower income. He daily gets
average 120-150 taka. It is very lower number of money to bear the cost of four
people as they live in rent on other’s house and Arfat and his brother both are
continuing their studies. Sometimes, Arfat’s father has to provide money for his
married sister and his parent who live in village.

For higher education of Arfat, they need more money to continuing his study. On
the other hand, his father wants from Arfat to help him financially. But he wants to
continue his study. So, Arfat came to us to apply for allowance and for the identity
card as he is a handicapped boy which can help him to decrease his educational fees
and to get job.

46 | P a g e
By considering all the facts, I have taken the case to get him allowance and identity
card and also help him to restore his capacity so that he can play his social role
perfectly.

Interview: On the first interview, I came to know that he was came here for disable
allowance and I get introduced with him. On second interview, I kept the document
as needed for justification. Thus, I have taken 7 interview sessions to know his
physical, mental and socio economic condition and counsel him to be able to play
his role.

Identify the socio economic condition: The economic condition of Arfat’s family
is low. He wants to continue his education but his physical disability and economic
condition make the obstacle to that path. So, he became more and more depressed
and for that reason, he misbehaves with his family. On the other hand he is neglected
by his class mates because he is not like them.All that matters affect him much and
his family worries for him.

Treatment: I have applied supplementary treatment method to -

 decrease his depression

 help to understand the reality of life
 help him by providing necessary information about higher education

47 | P a g e
And also applied motivational methods to

 help him to be realistic and encouraged him

 suggest his family to counsel him all time and encourage him

Follow-up: By reassessing, Md. Arfat Hossain, it seems that he is trying to behave

with good manner with his family and tries hard for ready himself for higher
education. And he applies for our computer training program so that by this training
he can earn for himself.

Self-evaluation: At first, he is seemed very shy when he came to office. Now, he

tries to interact with others and tries to be realistic. From that side, I can say that this
case is successful.

48 | P a g e
3.1.2. Community Study:

Community Name: Muchipara

Introduction to the Community

The address of the ‘Muchipara’ is Tipu Sultan Road, beside the Sapra Masjid,
Dhaka. I have gone there with my fieldwork group mate.

There are 150 permanent families and 150 temporary families. And the total
population of this community is approximately 1200-1500.

As far as I came to know that only two of this type of community have gained a
degree of awareness and get organized. These are the Muchi/ Rishi/ Chamar and the
Sweepers/ Harijan.

To gain valuable information, some of the community members help me to

understand. They provide some information about their problems, resources and
strong side. The name of the information providers are:

1) Priti Rani Saha

2) Moumita Das
3) Puja Das
4) Sumon Nath
5) Shiplu Das

49 | P a g e
Structure of the Muchipara Community:

Muchipara community is administered by an organized group which name is

‘Panchayet’. In this ‘Panchayet’ group there 6 members. Here the structure of the
‘Panchayet’ is given-

Chief of the Panchayet

(1)

Matbor (1)

Four general members

under the Matbor (4)

Here, any kind of problem of the community is identified and presented to the
Panchayet. Then, the Panchayet group gives the solution by discussing among the
members.

50 | P a g e
 Resource of the Community

Here, most of the people of Muchipara community are related with pot business but
now they are leaving the occupation. Now a days, because of educational
qualification they work in different sector like government service, NGO, business,
mills, factories, different training program etc.

Without the earning member, the other family members in this community are not
educated but they eagerly want to educate their children, and most of them sending
their children to school. The awareness level of this community getting increased
day by day.

Strong Side of the Community

The community people are firmly believed that they have more strong side than
other, like-

 Unity
 Empathy
 Understanding
 We feeling
 Trust and worthiness
 Group Performance
 Creative activity of women
 Cultural minded
 Dashing character

51 | P a g e
 Existing Problem of the Community

 The community people of Muchipara always face discrimination in all levels

of social interaction. They are neglected in all places like-school, temple,
workplace etc. Sometimes, people mock them.
 Because of illiteracy most of the girls of here falling prey to child marriage
and dowry.
 In this community, most of the women are tortured physically and mentally
by their counterparts.
 Here, women can’t take part in decision making whether in family or in the
community matters.
 The community people are falling behind from social dynamic. Sometimes,
they are used as media to fulfill the unholy aim of influential person.

Economic Problem: Here, the community people severely suffered from

economic problem. Sometimes, they have nothing to eat. Their daily living
sometimes get stop because of the economic problem and neglected everywhere
because of this.

Educational problem: Only 15% of children are going to school and there are
less number of girl and boy who are going to college. They cannot continue
education because of economic problem and no school and college for them.

52 | P a g e
Unemployment: A large number of men here are unemployed. Because of it
they cannot improve their life standard.

Lack of Treatment Facility: Because of economic problem, the community

people cannot get treatment facility, they cannot go to private hospital when it is
very emergence like no seat in public hospital. Many community people are died in
every year because of taking no treatment.

Lack of Employment Opportunity: Because of lack of employment

opportunity they cannot overcome poverty and get touched to different criminal
activities.

Expectation

 Honorary educational facilities

 Stop to their segregation in society
 Quota system for them in government service
 Fundamental rights and equality
 Permanent shelter
 Establishment of school, college for them
 Arrangement of different training program
 Increment of Disable allowance
 Quota for educational scholarship
 Establishment of community clinic
 Increase the quota in old age allowance

53 | P a g e
 Propose Plan to Address the Problem

 In Muchipara community, the community people most of the tome solve

their problem by own. If necessary, they present their problem to the
Panchayet.
 In that community, there has a NGO program. This program publishes a
newspaper. On that newspaper, the NGO people publish the community
needs, demands, likings, disliking, success etc.
 There also have an organization for community women named ‘Chaya
Panchayet Community’ where women are solved their problem by their
own. They also executed adult education for women.
 They also have ‘Youth Development Community’.
 Besides this, they present their problems by their newspaper, different
occasion, and various awareness based short films.

They have firm belief on their community people and they believe that their unity,
beautiful young generation and dashing character are the strong side of them which
may help them to overcome their problem.

54 | P a g e
3.2 Performed Duties By me: With the help of staff member of UCD-1 I
have performed some duties which are-

Survey of the applicants of disable allowance;

Creating list of total disable allowance, old age allowance applicants who are
selected by Government;
Creating lists of micro credit loan receivers, their paid installment, and the
installment which have to be paid;
Completion of disable and old age allowance book, their MIS form and bank
form fill up who are selected in 5 wards of Shympur thana;
Distribution of Allowance book to the receiver;
Visiting some communities like hermaphrodite community as an assignment
of government;
Visiting clients house and contact with them for the justification of
information;
Participation in group and agency meeting;
Provide necessary information to the client;
Taking interview and providing suggestion to the client;

55 | P a g e
 Chapter Four

Methods Applied in Field Practicum

56 | P a g e
 Chapter Four

Methods Applied in Field Practicum

‘Social work is a professional service rendered to people for the purpose of assisting
them as individuals or groups to attain satisfying relationships and standards of life
in accordance with their particular wishes and capacities and in harmony with those
of the community.’

The objectives of social work are not only to provide material assistance to the
person-in-need but also to render help to persons who have difficulties in making
adjustment to their social environments. The person-in-need may be poor or rich.
Social work is also concerned with the emotional problems of persons whether the
problems be the cause or effect of poverty, illness, delinquency or crime or
maladjustments.

The primary aim of Social Work is to Enables individuals, groups and communities
to meet their own needs and accomplish their own objectives. It helps people to help
themselves.

Social work as a profession is a product of this century. Although its roots are well
established in history from the time when people 1st began to take responsibility for
their neighbors through activities which were called charity, poor relief,
philanthropy and social reform.

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Social work is to fight against Five Evils as:

 Physical want
 Disease
 Ignorance
 Squalor
 Idleness

The methods which I have followed or used in my field practicum are-

 Social case work

 Social group work
 Community organization

This methods are primary methods of social work. Now the methods which is
applied by me and its principles and strategies are shortly discussed.

1.Social case work

Social case work is a method which helps by counseling the individual client to
effect better social relationships & a social adjustment that makes it possible him to
lead a satisfying & useful life. Gordon Hamilton points out that, “The objective of
case work is to administer practical services & offer counseling in such a way as to
arouse & conserve psychological energies of the client activity to involve him in
the use of the service towards the solution of her/his dilemma.”

58 | P a g e
The principles of social casework are applied in establishing close relationship
between social caseworker and the client. Relationship is the medium through
which changes are brought in the behavior and personality of the client. The term
relationship in social casework was used for the first time by Miss Virginia
Robinson in her book, “A Changing Psychology in Social Case Work” in 1939.
The social casework relationship is the dynamic interaction of attitudes and
emotions between the social caseworker and the client with the purpose of helping
the client to achieve a better adjustment between himself and his/her environment.
Thus the purpose of establishing relationship is to help the client with his/her
psycho-social needs and problems. The relationship between caseworker and client
may be more strengthened by using certain principles. These principles are:

1) Principle of individualization

2) Principle of meaningful relationship

3) Principle of acceptance

4) Principle of communication

5) Principle of expression of feelings

6) Principle of controlled emotional involvement

7) Principle of non-judgmental attitude

8) Principle of client’s self-determination

9) Principle of worker’s self-awareness

10) Principle of social functioning

59 | P a g e
11) Principle of tuning behavior

12) Principle of social learning

13) Principle of confidentiality

1) Principle of individualization: No two persons are alike in all qualities and traits.
Their problems may be the same but the cause of the problem, the perception towards
the problem and ego strength differs in every individual. Therefore, each individual
client should be treated as a separate entity and complete information is required to
establish close relations in order to solve his/her problem from root.

2) Principle of meaningful relationship: The purpose of establishing relationship

in social casework is to change the behavior of the client or to achieve adjustment in
maladjusted situation. Meaningful relationship is developed in social casework by
demonstrating the interests in client. He/she is convinced of the caseworker’s
warmth as an individual and conveys respect and caring for him/her. In return, the
caseworker helps the client to trust in his/her objectivity and feel secured as
worthwhile individual.

3) Principle of acceptance: Social caseworker accepts the client as he is and with

all his/her limitations. He/she believes that acceptance is the crux of all help. It
embraces two basic ideas -one negative and one positive. He/she does not condemn
or feel hostile towards a client because his/her behavior differs from the approved
one. Later on, he/she tries to modify his/her behavior step by step.

4) Principle of communication: Communication is a two-way process. There must

be proper communication between caseworker and the client, which helps, in proper
understanding of each other. It is the road to the identification of the client’s
problem. The function of social caseworker is primarily to create an environment in
60 | P a g e
which the client will feel comfortable in giving expression to his/her feelings. It
depends on a proper communication.

5) Principle of expression of feelings: Purposeful expression of feelings is the

recognition of the client’s need to express his/her feelings freely, especially his/her
negative feelings. The caseworker listens purposefully, neither discouraging nor
condemning the expression of those feelings. Sometimes he/she even stimulates and
encourages them when the expression is of therapeutic nature.

6) The Principle of controlled emotional involvement: The social caseworker tries

to understand the client’s feelings and emotions but he/she himself/herself does not
involved emotionally in his/her problems.

7) Principle of non-judgmental attitude: The non-judgmental attitude is a quality

of the casework relationship. The caseworker does not blame the client for his/her
problem nor he assigns any responsibility for his/ her miseries. He/she only evaluates
the attitudes, standards or action of the client.

8) Principle of client self-determination: The client’s self-determination is the

practical recognition of the right and need of clients to freedom in making his/her
own choices and decisions. But this right is limited by the client’s capacity for
positive and constructive decision making.

9) Principle of self-awareness: It means that caseworker should know his/her own

strengths and limitations in dealing with client’s problems. If he/she feels that the
problems of the client is beyond his/her capacity, the client should be transferred to
the appropriate authority.

10) Principle of social functioning: Social functioning means the functioning of the
individual in his/her social roles and relationships, with emphasis on his/her relation
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to the environment. The caseworker tries to assess the roles of the client and his/her
capacity to perform these roles.

11) Principle of tuning behavior: Man has body, mind and intellect as three
instruments of experiences through which life constantly pulsates. These three
instruments have their own distinct characteristics in each person. Hence each person
has unique personality. There is need of tuning three instruments for right perception
and thinking. The social caseworker does it.

12) Principle of social learning: Social learning is a pre-requisite to the changes

that are inevitably involved in problem- solving. The social learning processes
involves (1) arousing and focusing attention and concern, (2) organizing and
evaluating the problem and planning future action, (3) searching for and acquiring
new information, (4) providing opportunities to the client for new experience.

13) Principle of confidentiality: Confidentiality is the preservation of the secret

information concerning the client, which is disclosed in the professional relationship
only.

2. Social group work

Social group work is an activity which helps to participate in the activities of a
group for their intellectual, emotional & physical growth and for the attainment of
desirable goals of the groups. Group work as such as a method by which the group
worker enables various types of groups to function in such a manner that both
group interaction & program activities contribute to the growth of the individual &
the program activities contribute to the growth of the individual & the achievement
of desirable social goals.

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  teach the individual to live & work together and participate in the group
activities for their intellectual emotion& physical growth
 live a good life within the group and family. The individual is also taught to
work together with other people & participate in different activities.
 develop individual personality& behavior by using different group work
process
 prepare the individual to learn how to safe responsibility in a democracy style
of working.
 give opportunity to them who have potentiality, worth and dignity of
leadership
 make best use of leisure time
 learn division of labor & specialization of role just to indicate to play
individual role in the group
 provide suitable task to the individual according to her/his skill, knowledge
and interest
 widen ones horizon
 prepare people for social change
 apply group therapy in need of physical, mental and emotional adjustment

3. Community organization
Community organization is the process of planning & developing social services in
order to meet the health & welfare needs of a community or larger unit. Mildred
Barry says,” Community organization in social work is the process of creating &
maintaining a progressively more effective adjustment between community
resources & community welfare needs.”

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• Principles of Self determination

• Principles of social needs

• Principles of self interest

• Principles of coordination

• Principles of C-O structure

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 Chapter Five

Conclusion

5.1 Self evaluation

5.2 Limitations of the agency

5.3 Recommendation to overcome the limitations

5.4 Conclusion

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5.1 Self evaluation

I try my best to perform my responsibility and duty in the UCD -1. How much I
success that is evaluated by my honorable external and internal supervisor. During
field practicum I observed that self-skill and knowledge is very much important
besides the theoretical knowledge to help the people in any kinds of situation. Failure
and success are interrelated with each other. It is not expected that success in
everywhere. There must have failure, problem, limitations. After evaluating my 60
working days of field practicum I present my success in below:

 I complete my duty or responsibility which assigned on me by the

supervisors.
 Aware about the institution by doing various institutional work,
administrative work with the social service officer and municipal social
worker.
 Complete all task which the agency gave me.
 Advise the allowance receiver so that they can expense their allowance
in perfect sector.
 Visit various organizations under the UCD-1 and aware knowledge
about their problems, income source etc.
 During field practicum I try to apply my theoretical knowledge on
practical life.
 To know about the aims and objectives, administrative structure,
present programs, future plan of UCD -1.
 Establish mutual relationship with the client's ,listening their problems
and to solve their problem by providing advise

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  When I face any problems I try to solve technically by my personal
skill.
 During case study I identify the loan receivers financial condition, their
problems. Encouraging them to deposits, conscious about education,
aware about primary health and nutrition, cleanliness etc.
 I also visit various voluntary organizations and apply there my
theoretical knowledge perfectly.

I think that I am success to perform all of my duties and to complete all assignment
during field practicum.

 There also create some problems which hamper my working process. Though
I try to work successfully there also have some failure.
 When I went to the client's home sometimes cannot interview them.
 Cannot find out some organizations because of changing their address.
 Some problems I can't solve but tell them to go to the office but they don't go.
 Some loan receivers do not accept my advice.

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5.2 Limitations of the agency

All staff members of UCD-1 are so much friendly, sincere, dashing and helpful.
They help me by providing various advice, working process etc. and co-operate in
my all assignments. But there also have some limitations that are-

 Limitations in structure, so there have no enough space.

 Imitated old age allowance quota
 Limitations in applying social work theory and methods
 Have no communication facility in UCD-1
 It is not a modern program
 Lack of communication with some voluntary agencies
 Limitations in propaganda
 Limitations in furniture

Though there have some limitations the urban social service officer, municipal social
worker, and others staff of UCD-1 technically work to overcome that situation.

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5.3 Recommendation to overcome the limitations

I present some recommendations to make dynamic and expand the Urban Social
Services Program -1 of Bangladesh. Those may be effective for this program.

 Increase the allowance amount and quota and expand specially the old
age allowance
 Increase the amount of micro credit
 Increase the number of municipal social worker
 Encouraging the workers by giving proper salary
 Arranging local training and workshop to increase the experience of
social worker
 Arranging propaganda to aware people about their (UCD-1) programs
 Establish day and night school in slum area under UCD-1
 Expand the training programs for poor women like stitch, parlor
training etc. so that they can improve their condition
 Establish permanent office or UCD-1
 Arranging allowance for the field practicum students
 Give the loan to the permanent living people
 Arranging training for the field practicum students

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5.4 conclusion

Social work is a helping profession. The aims of social work is to help people by
enabling them to solve their own problems. Scientific knowledge and skill are
applied in social work. Field practicum helps the social work students to apply their
theoretical knowledge in practical field.

During field practicum I observed that for a professional social worker there need
not only theoretical knowledge but also field practicum knowledge. So that in
practically they have knowledge to solve any kinds of problems.

I try to play my role in performing my duty which assigned on me by the internal

and external supervisor. I gain experience by playing my role. During case work I
can reach the common peoples mind and try to solve their problems.

At last I can say in limited time I consume essential skill, knowledge, and experience.
In the period of time external and internal supervisor help me to perform my work
perfectly and special thank them to help me in field practicum.

Urban Community Development- 1 work for the autistic, Old man, poor and helpless
people to solve their problems and this program also work for self-depended and
self-employed.

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References

MD. Atikur Rahman, History and Philosophy of Social Welfare

Dr. Md. Nurul Islam , Introduction to Social Research
Field work Manual - M.A Momen
International Encyclopedia of Social Science
Dr. MD. Nurul Islam, Practical Research Education in social work
Social service Directorates , Social Welfare Ministry, Oldage
allowance program,
Social Welfare Ministry, Republic of Bangladesh, Poverty
Reduction Program
Social Service Directorates, National Social Welfare Policy
Social Service Directorates, Social Welfare Ministry, Autistic
Allowance Program
Hafizul Islam, Poverty Alleviation Human Resources Development
and Ministry of Social Welfare
Saiyeed Saukatujjaman, Social work method ,Social work with
individuals and groups
M. Noorul Hossain and Mohammad Alauddin, Introduction to
Social work methods
Md. Sadikur Rahman, Social Services Officer, Urban Social
Services Office, Nilphamari, Bangladesh.
Department of social service Workshop on Innovation in
Department of Social Services: Capturing Best Practices
History of social services in Bangladesh Sarker A Hakim
Russell H. Kurtz (ed) Social Work Year Book, 1994, New York:
American Association of Social Workers

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Social Work Methods III Instructor Marie L. Watkins
Methods of Social Work, Sagarika Satapathy, India
Methods of Social Case Work, Gaurav Tripathi
Social Group Work, Sagarika Satapathy, India

Thank You

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