Advancing Pharmaceutical Quality:
Quality Management Maturity Program
Tami Frederick
ISPE Chair, APQ Committee
Senior Director, Corporate Quality Systems
and Cultural Excellence, Perrigo
State of Quality in the Pharmaceutical Industry
FDA 21st century vision for manufacturing and quality with input from academia and industry. The
desired state was described as follows:
“A maximally efficient, agile, flexible pharmaceutical manufacturing sector that reliably produces
high-quality drug products without extensive regulatory oversight.”
“While much progress has been made, we have not fully realized our 21st century vision for
manufacturing and quality.”
Food and Drug Administration [Docket No. FDA-2018-N-1903] Modernizing Pharmaceutical
Quality Systems; Studying Quality Metrics and Quality Culture; Quality Metrics Feedback
Program, June 2018
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ISPE Advancing Pharmaceutical Quality (APQ)
Program Overview
An industry-led program for advancing the state of Pharmaceutical Quality that
companies could leverage to achieve the goal of ensuring a continuous supply of quality
medicines to patients
Built on the ICH Q10 framework enhanced to include operational excellence and quality
culture
Deliverables are Guides to include maturity assessments, KPIs,
and continual improvement tools focused on the ICH Q10
elements Operational Excellence
Complementary, where possible, to current regulatory
initiatives promoting quality excellence e.g.
PIC/S Data Integrity Guidance, FDA New Inspection Protocol
Project (NIPP), and the MHRA Data Integrity Guideline.
Quality Culture
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Primary Goals of APQ Program
Industry
Supports and incentivizes sustained, continual improvement of a firm’s PQS
Benchmarking & best practice sharing to accelerate progress
Patients and Consumers
Increased reliability of supply of quality product
Health Agencies
Better insight into industry’s focus and current expectations regarding critical quality areas
for advancing pharma quality
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The ISPE Quality Metrics/Advancing Pharmaceutical
Quality (APQ) Timeline
2020
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APQ Program Framework Based upon ICH Q10
Quality Management Maturity Program: maturity assessment, KPIs, and improvement tools
Assess, Aspire, Act, Advance
Incorporated Pre- and Post-Benchmark Assessment for targeted improvement focus
Piloted concepts with interested companies to validate and understand value to industry.
Leverage Operational Excellence and Cultural Excellence as Foundation
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ISPE Advancing Pharmaceutical Quality Program
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ISPE APQ Guide Series - Content
Each of the 4 Modules of the Guide Series will contain:
Background of the APQ Framework
Overview and Structure of the APQ Framework
How to conduct the Quantitative Pre- and Post-Assessments
• In the St Gallen Benchmarking program
OR
• By conducting internally
How to conduct and score a deep dive Assess and Aspire exercise for each Q10
element
How to set up an Act and Advance improvement program
A worked example to assist practitioners
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CAPA Maturity Assessment
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CAPA Maturity Assessment
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CAPA Program Tool Catalogue
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ISPE Cultural Excellence Support Materials
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APQ Guide Reviews
Industry Review & Pilot
Academia Review
Health Authority Review
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ISPE Advancing Pharmaceutical Quality
Core Team Members
Tami Frederick APQ Chair, Perrigo Harry Jeffreys Bausch Health
Erika Ballman Perrigo Robert Kozak Mylan
Nuala Culnan Biopharm Excel LTD Matt Pearson Genentech
Lori Chelemedos Consultant, Pac Side LLC Jennifer Peszek Pfizer
Andrew Denny Bristol Meyers Squibb Chris Potter ISPE
Joseph Famulare Genentech Christine Teipen-Smith Eli Lilly
Kira Ford Eli Lilly Nelson Webb Proctor and Gamble
Betsy Fritschel Johnson and Johnson Carol Winfield ISPE
Steve Greer Genesis Assist Bryan Winship Jubilant Cadista
Michael Grischeau Abbvie Christian Woelbeling Koerber-Pharma
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