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QMS-QO-01A Quality Objectives Plan 2022

The document outlines the corporate quality objectives plan for 2022. It includes objectives for preventative maintenance, on-time delivery of products and services at 100%, delivery of 100% conforming products, achieving minimum 80% customer satisfaction scores, procuring 85% of materials and services that conform, and implementing 85% of the training plan. Key activities, resources, responsibilities, targets, and evaluation methods are defined for each objective.

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0% found this document useful (0 votes)
667 views1 page

QMS-QO-01A Quality Objectives Plan 2022

The document outlines the corporate quality objectives plan for 2022. It includes objectives for preventative maintenance, on-time delivery of products and services at 100%, delivery of 100% conforming products, achieving minimum 80% customer satisfaction scores, procuring 85% of materials and services that conform, and implementing 85% of the training plan. Key activities, resources, responsibilities, targets, and evaluation methods are defined for each objective.

Uploaded by

dele jimoh
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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CORPORATE QUALITY OBJECTIVES PLAN

Issued by: Quality Manager Eff. Date: 5th Jan, 2022 Revision: 04 QMS-QO-01A

2022 PLAN FOR CORPORATE QUALITY OBJECTIVES


TARGET RESPONSIBLE ACTION
OBJECTIVES PLANNED ACTIVITIES RESOURCES NEEDED FREQUENCY
DATE PERSON EVALUATION
 Follow the approved  Competent Personnel
Maintenance
Preventive Maintenance  PM procedure As required Maintenance Engineer As required
records
plan  Maintenance Log
Products and Services Delivery -  Competent personnel
100% on-time delivery  Detailed Product/Service  Machine Shop
throughout 2022  Proper job planning requirement Manager
Delivery date vs
 100% incoming  Calibrated Measuring / 31-Dec-2022  Engineering Manager Per job
Target date
materials inspection Test Equipment  Quality Manager
 Milling/Turning/Weldin  Lifting Supervisor
g Machines
 Competent personnel  Machine Shop
Product Quality - Delivery of  Job planning (use of
 Applicable documented Manager Total output, # of
100% conforming product ITP, Process Sheets,
requirements 31-Dec-2022  Engineering Manager reworks, # of Per job
throughout 2022 etc.)
 Calibrated Measuring /  Quality Manager scrapped items
 Final inspection
Test Equipment  Lifting Supervisor
Customers’ satisfaction -
Send out feedback  Computer/Internet Customer Feedback
Minimum of 80% satisfaction Business Development
evaluation form to client Service 31-Dec-2022 scores (Quarterly Per job
score per customer and 85% for Manager
after delivery of each job  1 Sales Vehicle Feedback Analysis)
all clients throughout 2022.
 Receiving
Product and Service Procurement -  Competent Personnel  Procurement
Purchased Materials / Inspection Per Material /
Minimum of 85% procurement of  Purchase Orders Manager
Services to be inspected 31-Dec-2022 records. Service
conforming product and services  Detailed Material  Quality Manager
before acceptance  Job Completion Delivered
throughout 2022 Requisition Forms  End User
Record (JCC)
 Review Training request  Competent Responsible
Human capacity development -  Training records
and Appraisal records for Personnel  HR/Admin. Manager
Minimum of 85% training plan 31-Dec-2022  Training As required
training needs  Computer with internet  ED, Projects and
implementation throughout 2022 evaluation records
 Develop training plan service Technical Services

ANIENO DICK
QUALITY MANAGER EKEMINI AMOS
5th JANUARY, 2022 ED, PROJECTS & TECHNICAL SERVICES
5th JANUARY, 2022

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