WASHING MACHINE

SERVICE MANUAL

WFU7012&WFU7012S
WFUA7012&WFUA7012S

CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE
PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.
CONTENTS

CONTENTS 
1. SAFETY NOTICES………………………………………………….…….…1
2. SPECIFICATIONS…………………………………………………………...3
3. FEATURES & TECHNICAL EXPLANATION…………………..………….4
3.1 FEATURES .......................................................................................... 3 
3.2 INTELLIGENT FUZZY CONTROL ...................................................... 4 
3.3 POWER SUPPLY CONTROL.............................................................. 4 
3.4 WATER LEVEL CONTROL ................................................................. 5 
3.5 DOOR LOCK CONTROL .................................................................... 5 
3.6 LAUNDERING CONTROL .................................................................. 6 
3.7 HEATING CONTROL .......................................................................... 7 
3.8 SPINNING CONTROL......................................................................... 7
4. PARTS IDENTIFICATION.....................................................................10
5. INSTALLATION AND TEST...................................................................11
5.1 STANDARD INSTALLATION ............................................................. 10 
5.2 CONNECT THE INLET HOSE .......................................................... 11 
5.3 CONNECT THE DRAIN HOSE ......................................................... 11 
5.4 CONNECT POWER PLUG ............................................................... 11 
5.5 TEST OPERATION............................................................................ 11
6. OPERATION.........................................................................................14
6.1 CONTROL PANEL............................................................................. 13 
6.2 CYCLE GUIDE .................................................................................. 14 
6.3 COMMON FUNCTIONS .................................................................... 16 
6.4 ADDITIONAL FUNCTIONS ............................................................... 18
7. WIRING DIAGRAM/PROGRAM CHART...............................................22
7.1 WIRING DIAGRAM ........................................................................... 21 

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CONTENTS
7.2 PROGRAM CHART ........................................................................... 23
8. TEST MODE.........................................................................................25
8.1 SELF-INSPECTION MODE ............................................................... 24 
8.2 SPECIAL FUNCTION MODE ............................................................ 26
9. TROUBLESHOOTING..........................................................................29
9.1 SAFETY CAUTION ........................................................................... 28 
9.2 ERROR MODE SUMMERY .............................................................. 28 
9.3 TROUBLESHOOTING WITH ERROR .............................................. 30 
9.4 TROUBLE SHOOTING ELSE ........................................................... 36
10. COMPONENT TESTING INFORMATION..........................................40
10.1 FILTER ............................................................................................ 39 
10.2 DOOR LOCK ................................................................................... 40 
10.3 MOTOR ........................................................................................... 41 
10.4 PUMP .............................................................................................. 42 
10.5 INLET VALVE .................................................................................. 43 
10.6 HEATER .......................................................................................... 44
11. DISASSEMBLY INSTRUCTIONS.......................................................46
11.1 CONTROL PANEL ASM .................................................................. 45 
11.2 DISPENSER ASM ........................................................................... 46 
11.3 FILTER ............................................................................................. 47 
11.4 DOOR ASM ..................................................................................... 48 
11.5 FRONT PANEL ................................................................................ 49 
11.6 PUMP .............................................................................................. 50 
11.7 HEATER .......................................................................................... 50 
11.8 MOTOR ........................................................................................... 51 

2
1. SAFETY NOTICES

• Cut off the power first before maintaining and

repairing the washing machine.
• It is for preventing from harms duet to electric
leakage.

• Please do not sprinkle or spray water directly The nut connecting water
to any part of the washing machine during inlet tube to the machine
maintenance and repair. must be screwed up.
• Otherwise, accidents like short circuit or
electric shock may happen.

• Please do not place the washing machine in

places where are damp or are exposed to wind,
rain and the sun.
• It is for preventing from fire accidents due to
electric shock or electric leakage. When the washing machine
is unused, please be sure to
Explosion Or Fire turn off the faucet.

• It is strictly prohibited to place the clothes

smeared with inflammables into the drum of
washing machine.
• It is for preventing from possible explosion or Please dismantle the door of
fire accident. machine before discarding
and handling.

Mechanical Injury
• Do not open the door in a forced way.
• It is for preventing from possible damage.

Safety Tips For Children

• Please do not let the children to use the
washing machine, and do not place rack, If the washing machine is
stools, etc. around the washing machine. damaged during transportation,
• The children may suffer personal injury due please do not use it. Please
to they climbing the washing machine or call the “After-sales Service
crawling into the drum. Personnel”.

1
 2. SPECIFICATION

ITEM WFU7012& WFUA7012/ WFU7012S& WFUA7012S

COLOR WHITE/SILVER

POWER SUPPLY AC 220-240 V，50 Hz

PRODUCT WEIGHT 72 Kg

ELECTRIC POWER WASHING 300 W

CONSUMTION HEATER 1900 W

REVOLUTION WASH 55 rpm

SPEED SPIN 1200 rpm

CYCLES 15

WASH/RINSE TEMPERATURES 20-❉/30/40/60/95℃

SPIN SPEEDS 0/600/800/1000/1200 rpm

Delay、Eco wash、Prewash、Rinse hold、Extra rinse、

OPTIONS
Intensive wash、Mute Function、Child lock

WATER CIRCULATION 0.1-1 MPa

CONTROL TYPE Electronic

Washing Capacity 7 Kg

Dimension 595 X600 X 850 mm

DELAY WASH up to 24 hours

DOOR LOCK TYPE PTC

WATER LEVEL FWL Sensor control

LAUNDRY LOAD SENSING Incorporated（Cotton、Synthetics）

ERROR DIAGNOSIS Incorporated

AUTO POWER OFF Incorporated

2
3. FEATURES & TECHNICAL EXPLANATION

3.1 FEATURES
■ Ultra Capacity
The larger drum enables not just higher head drop and
stronger centrifugal force, but also less tangling and wrinkling
of the laundry. Heavier loads, such as king size comforters,
blankets, and curtains, can be washed.

■ Automatic Wash Load Detection

Automatically detects the load and optimizes the washing
time.

■ Built-in Heater
Internal heater helps to maintain water temperature at its
optimum level for selected cycles.

■ Child Lock
The Child lock prevents children from pressing any button to
change the settings during operation.

3
3. FEATURES & TECHNICAL EXPLANATION
3.2 INTELLIGENT FUZZY CONTROL
In order to achieve the best washing effects, it is necessary to determine the
optimum time and washing water level based on the water supply conditions.

Handling
• washing program • washing time
• Water supply • Intelligence • water level
fuzzy
Sensing Adjust

3.3 POWER SUPPLY CONTROL

♦ After the washing machine is energized, the PCB is under “Off mode”, and all
buttons and knobs except for the “ON/OFF” button are disabled; all loads are in
the state of ready-for-activating.
♦ After pressing the “ON/OFF” button, the PCB will switch to “Ready mode” from
“Off mode”, and conduct status inquiry for minutes, with values of parameters
like water level, water temperature, air temperature, motor speed, door lock
state, etc. obtained.
♦ When the PCB runs a complete routine to end, the “Ready mode” will display
the previous completed program, with the settings corresponding to those set
by default. If the previous flow that is not run to end, then it will restore to the
“Cotton” program by default.

4
3. FEATURES & TECHNICAL EXPLANATION
♦ When the program finishes and displays “End”, the door will be unlocked, and
the PCB will enter in “End mode”.
♦ If no button-press operation is done for 3 minutes when the washing machine
is under “Ready mode”, the PCB will automatically be power off and switch to
“Off mode”. If no button-press operation is done for 30 seconds when the
washing machine is under “End mode” where the washing is completed, the
PCB will automatically be power off and switch to “Off mode”.
♦ In order to avoid the user to falsely triggering the “ON/OFF” button, two
successive seconds are required for switching from “On mode” to “Off mode”,
and only one click is required for switching from “Off mode” to “On mode”.

3.4 WATER LEVEL CONTROL

♦ This module contains a FWL sensorfor detecting the water level of tub.
♦ During water inflowing, the PCB controls the inlet valve to function and execute
the water inflow operation. When the water level reaches the “Washing water
level”, the water inflow stops and the washing process begins. If the water level
declines during washing, it will automatically activate the water inflow and
replenishing program so as to reach the “Washing water level” again.
♦ During water draining, the PCB controls the draining pump to continuously
work and begin the water draining process. When the water of tub is discharged
down to the “Spinning water level”, the Spinning process will begin.

3.5 DOOR LOCK CONTROL

♦ When the PCB enters in “Ready mode”, it will detect the state of door lock and
execute operation accordingly. When the door is unlocked, no operation is done
if the unlocking conditions are satisfied, otherwise, the door should be locked;
when the door is locked, execute unlocking operation if the unlocking conditions

5
3. FEATURES & TECHNICAL EXPLANATION
are satisfied, otherwise, the door should be maintained locked.
♦ After selecting the program and function, press the “Start/Pause” button, the
PCB controls the door lock to execute locking operation, and the “Door lock”
icon on display window is on.
♦ After the program ends, the “Door lock” icon on display window is flickering
when the unlocking conditions are satisfied, and the PCB controls the door lock
to execute unlocking operation. When the “Door lock” icon on display window is
off, the door is unlocked.
♦ The program enters in “Pause mode” from “Run mode”, and the unlocking
operation can be executed if conditions permit.
♦ In case of power outage during washing, the door will be unlocked 3 min later
(the specific time depends on the different ambient temperature).
♦ The door lock clicks when it executes the program of “lock/unlock”.
♦ Door unlocking conditions: the motor stops, the water temperature is below
50°C, and the water level is below the “Door-opening water level”.

3.6 LAUNDERING CONTROL

♦ After the PCB enters in the “Ready mode”, select proper program and function,
press down “Start/Pause” button, and the PCB controls the door lock to lock,
controls the inlet valve for water inflowing up to the “washing water level”, and
then begins the laundering process.
♦ The PCB controls the motor to execute intermittent operations in clockwise
and counterclockwise directions at a constant frequency, driving the drum to
rotate via belt sheave for purpose of laundering.
♦ Motor speed and rotation/stop ratio under “Cotton” program:

6
3. FEATURES & TECHNICAL EXPLANATION
Course Water inflow Pre-wash Wash Rinse
Motor speed 45rpm 55rpm 55rpm 55rpm
Rotation/Stop ratio 10:5 20:10 20:10 12:8

3.7 HEATING CONTROL

♦ When the temperature set by the user is higher than the water temperature,
the PCB will control the heater to function and run the heating process until the
water temperature reaches the set temperature.
♦ When the temperature set by the user is higher than the water temperature,
no heating operation is required.
♦ The heater is enabled and proceeds to function until 3 seconds pass by after
the set temperature is reached.
♦ When the water level is below the “Heating water level”, the heater should be
forced to shut down, and then replenish water.

3.8 SPINNING CONTROL

♦ During draining, the Spinning process will begin after the water of tub is
discharged down to the “Spinning water level”.
♦ The PCB controls the motor to drive the drum to rotate in clockwise direction.
Carry out distribution measurement at low speed (about 110rpm) first, and then
measure the equilibrium value. After the equilibrium value is up to standard, the
distribution measurement succeeds, and enter the stage of high-speed
Spinning.If the distribution measurement fails as the equilibrium value is too big
and does not meet the requirements, then it is necessary to continuously carry
out distribution measurement operation.
♦ Spin speed limit: The spin speed shall neither exceed the maximum speed set
by the program nor exceed the speed manually set via the “Spin” button.

7
3. FEATURES & TECHNICAL EXPLANATION
♦ During the distribution measurement, time is not reckoned in the first 10 times,
and if the distribution measurement still fails, then the time will decrease
progressively and occupy the Spinning time until the latter is run out.
♦ During Spinning, if the clothes are not spinning at last as the distribution
measurement fails all the time, then “End/Unb” will alternately display after the
program ends at an interval of 1s, the display window is on all the time, and the
alarm will give out buzzing sound.

8
4. PARTS IDENTIFICATION
MARKS OF PARTS
1. Top Cover
2. Control Panel
3. Lifter
4. Drain Hose
5. Power Plug
6. Filter Cover Cap
7. Dispenser
8. Door
9. Drum
10. 4 Adjustable
Feet
11. Drain Pump
Filter

As for the product improvement

and expansion in series, products
purchased by you may differ from
the graphical representations in this
manual, the actual product shall
prevail.

ACCESSORIES

IFU ASM 4 Plastic Caps Of Inlet Tube +“U” Noise Reduce

Transportation Bolt Elbow Bracket Board

The appearance depends on different machine models

Some models are not equipped with “U” elbow bracket or noise reduce board but not affect
the usage,

9
 5. INSTALLATION AND TEST
1. Before servicing, ask the customer what the trouble is.
2. Check the setup (power supply is 220-240V AC, remove the transit bolts,
level the washer....).
3. Check with the troubleshooting guide.
4. Plan your service method by referring to the disassembly instructions.
5. Service the unit.
6. After servicing, operate the appliance to see whether it functions correctly.

5.1 STANDARD INSTALLATION

REMOVE THE INSTALL THE APPLIANCE

ADJUST THE LEVELING
SHIPPING BOLTS ON A FLAT AND FIRM
♦ Remove the 4 shipping bolts with ♦ Turn the leveling feet to adjust the
the supplied wrench. appliance.

※ Do first lower side to remove

easily.
♦ Keep the shipping bolts and
spanner for future use.
♦ Insert the 4 caps (provided) into the
hole.

♦ Turn clockwise to raise;

♦ Turn counterclockwise to lower.

10
5. INSTALLATION AND TEST
5.2 CONNECT THE INLET HOSE
♦ Verify that the rubber washer is inside of the valve
connector.
♦ Tighten the inlet hose securely to prevent leaks.

5.3 CONNECT THE DRAIN HOSE

Make sure that the hose is not twisted Avoid submerging the end of the hose

※ The end of the drain hose should be placed less than 96” from the floor

5.4 CONNECT POWER PLUG

·Avoid connecting several electric devices,

Connect the power plug to the wall outlet as doing so may cause a fire

5.5 TEST OPERATION

11
5. INSTALLATION AND TEST
Carry out self-inspection on washing machine as per Figure 8-1 or carry out trial
run as shown in figure below
[CAUTION] Before carrying out inspection in this way, please turn on the special function mode as per
Figure 8-2; after the inspection is finished, please turn off the special function mode, otherwise, it may
lead to mal-operation of users and further affect the normal usage of washing machine.

1 Preparation 2 Press the “ON/OFF” 3 Press the “Start/Pause”

for washing button button

Connect the power plug to the Select a short program and set The “door lock icon”on display
outlet. the laundering temperature screen is on if the door has
Connect the inlet hose. above the room temperature. locked.

6 Check the water heating 5 Check the automatic 4 Check the water supply
function reverse rotation

Display the present temperature Check if the drum rotates Check if water is supplied
as per Figure 8-2 clockwise and anticlockwise through the detergent dispenser

7 Check the drain and 8 Press the “ON/OFF” 9 Water removal

Spin functions. button

During water draining, check

the drain and spin functions.
After the spinning ends, The The display screen displays
If service is needed during
“door lock icon”on display “End”. Press down the
check, remove the remaining
screen is flickering if the door “ON/OFF” button for 3s, and
water by pulling out hose cap
execute unlocking operation. then turn off the power supply

12
6. OPERATION

6.1 CONTROL PANEL

A: “ON/OFF” button

Turn on/off the power with this button

B: “Start/Pause” button

Start/ Stop the washer with this button

C: Cycle Selector Knob

Rotate the Cycle selector knob to select the cycle designed for different types

of fabric and soil levels.

D: Display window

Display the information such as the washing program, function, state and

residual time of washer

E: “Select” button

Confirm the selection of additional function of laundering by pressing this

button.

F: “Option” button

Choose the additional function of laundering by repeatedly pressing this

button to switch over from one option to another.

G: “Spin” button

13
6. OPERATION
Change the final spinning speed by repeatedly pressing this button to switch

over from one option to another.

H: “Temp.” button

Change the heating temperature of laundering by repeatedly pressing this

button to switch over from one option to another.

I: “Load” button

Manually select the range of clothes quantity by repeatedly pressing this

button to switch over from one option to another.

J: “Delay” button

This function allows the user to wash clothes at his/her convenience, such as

the time period where the electricity is cheap.

6.2 CYCLE GUIDE

The cycle guide below shows the options and recommended fabric types for

each cycle.

14
6. OPERATION

15
6. OPERATION

6.3 COMMON FUNCTIONS

Delay Function

♦ This function will allow to select the time your wash program will start.

♦ Select Delay after you have selected the program and other options.

♦ Press the Delay button once and the delay time will increase by 30 minutes.
Press and hold the button and the delay time will increase by 30 minutes every

0.4 seconds. The delay time can be programmed for between 30 minutes to 24

hours. To cancel the selection release the button and then press it again.

♦ The delay time must be longer than the wash program length as the delay
time is the time the program will finish.

For example: if the selected program time is 02:28, the delay time selected must

be between 02:30 and 24:00.

♦ After the delay time has been selected press the “Start /Pause” button and
the display will start to count down. When the delay time is down to the program

length time the Delay icon will go out and the program will start.

♦ To cancel the delay time, after the “Start /Pause” button has been pressed,
but before the program has started, it will be necessary to press the On/Off

button and turn the washing machine off.

♦ The Delay function is not available for some programs, e.g.Drum Clean, Spin.

Load Function

♦ This model is capable of automatically adjusting the program to take into

account the weight of the load placed inside the drum. It is possible to cancel
16
6. OPERATION
this function by pressing the Load button. The weight of the load can be selected

manually.

♦ Press the Load button and the load weight displayed will increase. The display
is the weight in kilograms within the range allowable for the wash program

selected.

Mute Function

♦ The buzzer and alarm can be turned off by pressing the Delay and Load
buttons at the same time for 3 seconds.

Child lock

♦ To protect children the appliance has a Child Lock function.This will disable
the program selector dial and the option buttons.

♦ After the program has started press the Temp and Spin at the same time for
3 seconds. The display will show SAFE ON and the Child Lock icon will flash.

♦ Follow the above steps to unlock this function.

Door Lock Icon

♦ After the program starts the Door Lock icon will flash and the door will be
locked.

♦ The door is always locked when a program is running. It is not possible to

open the door whilst the icon is flashing and trying to forcibly open the door will

17
6. OPERATION
cause damage to the appliance.

♦ If you wish to open the door due to an emergency you must press the Start /
Pause button. It is important to check the level of the water inside the drum, and

the water temperature, before trying to open the door.

♦ If the door will not open after 2 – 3 minutes you can select the spin program
to drain the water from the drum. Lock off the appliance and open the door.

♦ Safety Notice： If the program is interrupted during the wash the temperature

of the items inside, and the drum, may be very high.To avoid any scalding, or

burns, care must be taken before removing any items from the drum.

Adding Clothes After the Program Has Started

♦ If you need to add other items of clothing after the program has started you
must check the level of the water inside the drum.If it safe to open the door press

the Start / Pause button.

♦ The remaining program time on the display will flash.The door lock indicator
will go out and the door can be opened after 2 – 3 minutes.

♦ If the door lock does not stop flashing this indicates that the temperature inside
the drum is above 50˚C, or it is too late in the program to add further items of

clothing.

6.4 ADDITIONAL FUNCTIONS

To change, or add. Any of the functions press the respective button and the

display will flash. Press the button again until the chosen option flashes and

then press select.

18
6. OPERATION

Eco wash

♦ Press the Option button until the Eco icon flashes and press Select. This
function is designed to reduce the amount of electricity, water used and save

time during the program.

♦ The Eco icon will continue to flash until the program is finished.

Prewash

♦ Press Select. Add detergent into the Soak compartment of the detergent
drawer.

♦ This function cannot be selected if you select Eco Wash function.

Rinse hold

♦ Press the Option button until the Rinse Hold icon flashes and press Select.
Selecting this function will keep the clothing suspended in water after the last

rinse, to prevent the fabrics from creasing. To spin the clothing, and complete

the program, press the Start / Pause button. The items can then be removed

straight away after the program has finished.

♦ This function cannot be selected if you select Eco Wash function.

Extra rinse

♦ Press the Option button until the Extra Rinse icon flashes and press Select.

♦ This function cannot be selected if you select Eco Wash function.

19
6. OPERATION

Intensive wash

♦ Press the Option button until the Intensive Wash icon flashes and press Select.
This function will prolong the wash time with a more intense wash action for

washing heavily soiled items.

♦ This function cannot be selected if you select Eco Wash function.

20
7. WIRING DIAGRAM/PROGRAM CHART

7.1 WIRING DIAGRAM

21
7. WIRING DIAGRAM/PROGRAM CHART

22
7. WIRING DIAGRAM/PROGRAM CHART
7.2 PROGRAM CHART

23
8. TEST MODE

8.1 SELF-INSPECTION MODE

Press the “ON/OFF” button to start up the machine, select the “Spin” program,

press the “Function” button twice first and then the “Start/Pause” button twice

within 5 seconds, the display window displays the model, and the machine will

enter into the “Self-inspection mode” 1s later.

8.1.1 The display window displays C0, and meanwhile the door locking

operation is executed. If the door is successfully locked, the “Door lock” icon is

on, and if the door is not locked within 20s, an alarm code of F13 will display;

8.1.2 The display window displays C8, and it is time for the effectiveness

detection on button and indicator. Press the “Delay” button to make four “8” and

two “：” icons on, press the “Load” button to make the progress icons (“Pre-

wash” “Main wash” “Rinse” “Spin”) and state icons (“Delay” “Mute” “Tap” “Child

lock” “Door lock”) on, press the “Temp.” button to make all the corresponding

“Temperature” icons on, press the “Spin” button to make all the “Spinning speed”

icons on, press the “Function” button to make all “function”and “√” icons on,

and press the “Select” button to make the 15 icons corresponding to all

programs on. After the said operations are completed, the display state will

maintain for 1s, and the program will enter in C1. If operations of the said steps

are not completed, an alarm code of F25 will display;

8.1.3 The display window displays C1. Turn on the Hot_valve for supplying

water 8 seconds (for the use of double-inlet models, skip this step for single-

inlet model), the Pre_valve for supplying water 8 seconds, the Main_valve for

supplying water 8 seconds, the Main_valve+Pre_valve for supplying water 8

24
8. TEST MODE
seconds (the said is of mandatory water supply process, which must be

performed). If the water level is detected below 4200 via water incoming

inspection, then turn on the Main_valve to supply the water to 4200 within limited

time, and when the said is completed, the program will enter in C2. If the water

level is below 4200 after water inflowing for 6 min, an alarm code of F01 will

display;

8.1.4 The display window displays C2. Heating operation will begin when the

water level is detected up to the”Heating water level”, and will end after the water

temperature reaches 60° or the heating time reaches 15 seconds; the heater

will not be turned on if the water level is detected below the “Heating water level”,

and wait for 15 seconds. Tumble the drum in meanwhile of heating at a speed

of 55rpm, 3 seconds in clockwise direction, stop for 1 second, 3 seconds in anti-

clockwise direction, and then stop. Afterwards, tumble the drum at a speed of

55rpm, 10 seconds in anti-clockwise direction, stop for 5 seconds, and 10

seconds in clockwise direction, which will repeat as a cycle. Meanwhile, turn on

the Pre_valve+Main_valve, and maintain for 5 seconds. After the said

operations are completed, the program will enter in C3;

8.1.5 The display window displays C3. Discharge the water down to the “Empty-

drum water level”, and the motor will stall. After the said operations are

completed, the program will enter in C4. The water shall be drained within a

limited time of 6min, and if the water is not discharged down to the “Empty-drum

water level” within 6min, then an alarm code of F03 will display;

8.1.6 The display window displays C4. The pump will continue to drain water

25
8. TEST MODE
away, tumble the drum of washer at a speed of 93rpm for 10 seconds in anti-

clockwise direction, and then spin at an accelerated speed of 60 rpm/s. The spin

speed is the maximum speed of rotation, and the whole process consumes 115

seconds in total. (forced spin). After the said operations are completed, the

program will enter in C5;

8.1.7 The display window displays C5. Wait for 10 seconds. After the said

operations are completed, the program will enter in “Ready mode”. In this way,

the self-inspection of washer is completed.

8.2 SPECIAL FUNCTION MODE

Press the “ON/OFF” button to start up the machine, select the “Spin” program,

press the “Function” button twice first, then the “Select” button and the “Function”

button within 5 seconds, and enter in the “Special function mode” afterwards.

CAUTION：After the inspection is finished, please turn off the special function

mode (Test mode、Cycle mode), otherwise, it may lead to mal-operation of users

and further affect the normal usage of washing machine.

8.2.1 The display window displays Hisense version No.;

8.2.2 Press the “Function” button to select parameters, and modify the

parameters by pressing the “speed/Temp.” button. (The parameter adjustment

screen will circularly display: equilibrium value 1-equilibrium value 2-equilibrium

value 3-equilibrium value 4-test function-circulation function-run cycle). Press

the “Start/Pause” button to save and exit ;

8.2.3 The display window displays “tE:xx/Cy:xx”. “tE” represents “Test mode”,

and “Cy”represents “Cycle mode”. xx＝on/oF, meaning turn on/off;

26
8. TEST MODE
8.2.4 Test mode

When the “Test mode” is turned on and the program is running,

♦ Press the “Spin” button to turn on/off the acceleration function, the running of
program will be accelerated up to 10 times, with two “：” icons flickering;

♦ Press the “Temp.” button to turn on/off the temperature display function, with
water temperature displayed.

♦ Continuously press the “Function” button to successively display the current

“equilibrium value, the current speed, the current water-level frequency, the

heater status (H0: No heating, H1: Heating), return-to-normal display, the

current equilibrium value……”. If there is no valid equilibrium value for display,

then it will display “Un‐‐”.

8.2.5 Cycle mode

♦ After the “Cycle mode” (To be used for double-85 test and complete machine
life test) is turned on, and the washing course is completed, wait for 10 seconds,

and then the program will automatically re-run.

♦ After the “Cycle mode” is turned on, the display window displays the program
run cycle number for 1 second upon each startup. Display in decimal system,

with the maximum valve up to 9999.

27
9. TROUBLESHOOTING

9.1 SAFETY CAUTION

1. There’s built-in 220-240V AC and DC power in output terminal of PCB in

common. Be careful electric shock when disconnecting parts while trouble

shooting. (wear electro static discharge gloves when working.)

2. After cutting off the power when changing PCB, disconnect or assemble.

3. Be careful static when handling PCB, and use electro static discharge plastic

pack when delivering or keeping it.

9.2 ERROR MODE SUMMERY

In case of any abnormal conditions are detected during running, turn off all loads

except for door lock, and then the buzzer sounds to give an alarm.

ERROR SYMPTOM CAUSE

♦ Correct water level (41.85kHz) is not reached within 4
1 WATER INLET ERROR
minutes
♦ The load is too small.
♦ The appliance is tilted.
2 UNBALANCE ERROR
♦ Laundry is gathered to one side.
♦ Non distributable things are put into the drum.

3 DRAIN ERROR ♦ Not fully drained within 6 minutes.

♦ Water is overflowing.(water level frequency is over 36.8kHz).

4 OVERFLOW ERROR ♦ If F24 is displayed, the drain pump will operate to drain the
water automatically.

♦ The FWL sensor is out of order.

5 FWL SENSOR ERROR ♦ When water level frequency maintain condition of below
10 kHz and over 30 kHz.
♦ Door not all the way closed.
6 DOOR LOCK ERROR ♦ Loose electrical connections at Door lock and PCB.
♦ The Door lock is out of order.

28
 9. TROUBLESHOOTING
♦ The heater is out of order.
7 HEATING ERROR
Give an alarm after the washing course ends
♦ The rotation speed is not set as 0, but no rotation speed is
NO MOTOR SPEED
8 detected within 3s or the rotation speed is below 20rpm, 5
FEEFBACK ERROR
attempts
TEMPERATURE ♦ Detect the AD value of water temperature sensor
9
SENSOR ERROR abnormal in successive 2 seconds（AD≤5 或≥250）
♦ The rotation speed is not set as 0, but the measured
rotation speed>set rotation speed+80, and last for 3
MOTOR SCR SHORT
10 seconds;
CIRCUIT ERROR
♦ The rotation speed is set as 0, but the rotation speed rises
rather than declines, exceeding 10 turns within 3 seconds;

29
9. TROUBLESHOOTING
9.3 TROUBLESHOOTING Is the connector connected Reconnect
Yes
WITH ERROR to PCB disconnected or dis- or repair the
assembled? connector.
WATER INLET ERROR

Is displayed?

Yes

Is filter inlet valve clogged Clean or No

Yes
with foreign material? replace the
No filter. Is Electrical connection Replace the
No
correct? (Refer to 10-5) main harness
Is the connector connected Reconnect Yes
to inlet valve disconnected Yes or repair the
or disassembled? connector. Is the water level frequency
Replace the
below 24.6 kHz? (Refer to 8- Yes
FWL sensor
2)
No

Replace the PCB

No [Note] Environmental safety check list
1) No water tap leakage
Is resistance between each Replace the
No 2) No water tap freeze
terminal of inlet valve 3.79- inlet valve 3) No entanglement of water supply hose
3.85 kΩ？（Refer to 10-5
4) No water shortage
inlet valve）
5) No shrinkage on water supply hose due to a
Yes
possible misuse of hot and cold water

Is the voltage of the inlet 6) No water supply hose leakage

Replace the
Yes
valve connector 220-240 inlet valve
V?( while the power is on)

No
30
9. TROUBLESHOOTING
Is the voltage between Replace the
DRAIN ERROR Yes
connectors out of range? PCB

After remove Terminal

Is displayed? Position Assurance (TPA) of
Yes connector, check as follows:

Is the connector connected

Reconnect
to pump disconnected or Yes or repair the
disassembled?
connector.

- Pump running : 220-240V±5%

- Stopped Motor/Pump : 0~1V Method
Select"Spin"program run,the pump start work

[Note] Environmental safety check list

1) The drainage hose must not stay in a lower
position.
2) The drainage hose must not be bent or clogged in
any way due to the surrounding physical
No
configuration.
3) The drainage hose must not get frozen at all times.
Check the air
Is the water level frequency 4) The drainage pump must not have any improper
Yes chamber,the
below 26.0 kHz? substance or material inside that may cause a
tube, and
(Refer to 8-2) machine breakdown.
press switch
No

Is the coil of the drain pump

too high or low? (resistance Replace the
Yes
of the coil is 162-191) drain pump

(Refer to 10-4)
No

31
9. TROUBLESHOOTING
HEATING ERROR DOOR LOCK ERROR

Is displayed? Is displayed?

Yes Yes

Is the connector connected Reconnect Reconnect

Is the connector connected
to heater disconnected or Yes or repair the Yes or repair the
to door lock or PCB
disassembled? connector connector.
disconnected?

No No

Is Check heater resistance Does the spring of latch

Replace the Replace Door
No
out of range? (24.2-26.8 Ω) Yes hook actuate?
heater Assembly
(Refer to 9-6)
No

Is the voltage of the heater

Replace the
connector 220-240 V? Yes
PCB
Yes
( while the power is on)
No Is the voltage of the heater
Replace the
connector 220-240 V when
No PCB
Is Electrical connection Replace the the start/pause button is
No
correct? (Refer to 10-6) main harness pressed to start the cycle?
Yes Yes

Is the connector connected Reconnect

to PCB disconnected or dis- Yes or repair the Replace the
Is door lock broken? Yes
assembled? connector door lock
No

[Note] Environmental safety check list

Replace the PCB
1) The machine must operate with all the doors
[Note] Environmental safety check list completely closed and locked.
Chances that the cause occurs from the main 2) The washing area must operate with a water
controller are very little.Sensing part of the circuit temperature not higher than 50℃ and must not
(tE) consists of only resistors and capacitors. have more amount of supplied water than it should.
32
9. TROUBLESHOOTING
Is the resistance values out
MOTOR ERROR of range? No Replace the

Stator (full)：2.27±7%Ω motor

Replace the
Is displayed? Yes Stator (half)：0.832±7%Ω
PCB
rotor ：1.617±7%Ω
No

Is displayed?

Yes

Check the connectors below. Yes

Is the connector disconnected Reconnect

the Replace the PCB
or disassembled?
1. PCB Yes connector
(connector /
motor)

2. Part of motor

No

33
9. TROUBLESHOOTING

UNBALANCE ERROR OVERFLOW ERROR

Is displayed? Is displayed?

Yes Yes

Put laundry
Does the laundry lean Is the water level frequency Check the
evenly in
toward one side, not evenly Yes below 26.0 kHz? No
air chanmber
the drum
put in the durm (Refer to 8-2) and the tube
No Yes
Adjust the
washing Does the inlet valve work
Is the washing machine Replace the
Yes machine to Yes
when the power is not inlet valve
installed at an angle?
be kept applied?
horizontally No

[Note] Environmental check list

If the inlet valve work
1) Removal of transportation-based fixed bolt.
continuously when the power
2) Confirmation on the material to see if it is
is applied, replace the PCB
capable of handling two different types of blanket
materials.

34
9. TROUBLESHOOTING

FWL SENSOR ERROR

Is displayed?

Yes

Is the connector connected Reconnect

Yes or repair the
to FWL sensor disconnected
or disassembled? connector

No

Is the voltage of the FWL Replace the

Yes
sensor 5VDC? FWL sensor

No Fix the air

chamber
Is the air chamber and the
Yes and remove
tube clogged?
the foreign
No
material

Replace the PCB

35
9. TROUBLESHOOTING

9.4 TROUBLE SHOOTING ELSE

CAUTION：

1. Be careful of electric shock if disconnecting parts while troubleshooting.

2. First of all, check the connection of each electrical terminal with the wiring

diagram.

3. If you replace the MAIN PWB ASSEMBLY, reinsert the connectors correctly.

NO POWER Is the voltage of PCB S5-1

Replace the
Yes
ans S5-3 connector 220-240
PCB
Is the supplied voltage 220- Check the V?
No
240V AC? fuse or reset
the circuit

No
Yes

Is the current rating of multi- Alternate Check the connections of

No
outlet power strip enough? with wiring harness and repairs

(Avoid connecting several explanation

electric devices)

Yes

Is the connector connected Reconnect or

to PCB/Filter disconnected Yes repair the

or disassembled? connector

No 36
9. TROUBLESHOOTING
Is the display PCB Repair the
BUTTON DOESN’T WORK broken?(check the buzzer
Yes PCB /

sound and LED light while Display LED

Is the connector connected Reconnect
push the button.)
to PCB / display LED Yes or repair the
disconnected or connector
disassembled?

No

Is the button of panel stuck?

Repair the
Yes
button

No

37
9. TROUBLESHOOTING

VIBRATION & NOISE IN SPIN

Have all the transit bolts and Remove the

base packing been removed? No transit bolts
unbalance part
and Base No
packing
If it is not stable, adjust feet
accordingly. After the washer
is level, tighten the lock nuts
up against of the base of the
washer. All lock nuts must
be tightened.

Base packing
Yes
Move the

Is the washer installed on a washer or

No
solidly constructed floor? reinforce the
Yes floor.

Check if the washer is

perfectly level as follows:
1. Check the leveling of the
washer with a level and
check that the washer is
stable.

2. Put an rubber unbalance

part (or 2 to 3 kg) inside of
drum and run in high spin.
When the machine is
spinning in high speed, verify
that it is stable.

38
10. COMPONENT TESTING INFORMATION

CAUTION：When Resistance (Ohm) checking the Component, be sure to turn

the power off, and do voltage discharge sufficiently.

10.1 FILTER
Circuit in the PCB / Wiring Diagram

L R Cx Cy
L2 U1

Wiring

diagram

L4 U3

Test points

and result

L2 U1 U3 N4

Test Points Result Remarks

L2-U1 0Ω
L2-U3 2.2MΩ
N4-U1 0Ω
N4-U3 2.2MΩ

39
10. COMPONENT TESTING INFORMATION
10.2 DOOR LOCK
Circuit in the PCB / Wiring Diagram

Wiring

diagram

1.Machine door lock:

After press down the “Start/pause” key, the MCU will send out an order to close
the door, the SCR controls the door locks L and N to connect, PTC is heating, L’
breakover, and the loads such as inlet valve, pump, motor and so on are
Function energized.
2. Machine door unlock:
After the washing program ends, the MCU sends out an order of unlocking, the
SCR controls the door locks L and N to connect, and after 3 to 5 seconds, the PTC
temperature falls, L’ breaks, and the unlocking operation is finished.

Test points

and result
3 4 5

Test Points Result Remarks

3-4 900Ω At 77°F (25°C)
4-5 0Ω
3-5 220-240V Voltage Input

40
10. COMPONENT TESTING INFORMATION
10.3 MOTOR
Circuit in the PCB / Wiring Diagram

Wiring

diagram

The SCR controls to impose different break-over voltage onto the stator to control
the size of rotation speed, and when the rotation speed increases up to a null
value (600rpm, the complete machine), switch off the high-speed tap via K1 to
Function
reach 1400rpm, the maximum rotation machine of complete machine; adjust the
rotation direction of rotator via K2 and K3 so as to make the complete machine to
revolve clockwise and anti-clockwise.

Test points

and result
M7 M6 M5 M4 M3 M2 M1

Test points Result Remarks

M1-M3 0.832±7% Ω
M2-M3 2.27±7% Ω
M4-M5 1.617±7% Ω
M6-M7 103±7% Ω

41
10. COMPONENT TESTING INFORMATION
10.4 PUMP
Circuit in the PCB / Wiring Diagram

Wiring

diagram

Function The pump are used to drain the tub and to circulate the water

Test points

and result

1 2

Test points Result Remarks

1-2 179±10% Ω

42
10. COMPONENT TESTING INFORMATION
10.5 INLET VALVE
Circuit in the PCB / Wiring Diagram

Wiring

diagram

The PCB will power on the pre-valve and main_valve as per the settings of
Function
program, and fill water into the tub to reach the set water level.

Test points

and result

1 2 3

Test points Result Remarks

1-2 3.82±10%KΩ Pre_Valve
1-3 3.82±10%KΩ Main_Valve

43
10. COMPONENT TESTING INFORMATION
10.6 HEATER
Circuit in the PCB / Wiring Diagram

Wiring

diagram

The wash heater is designed to raise the wash water to the desired temperature
Function
selection during certain wash cycles.

Test points
2
and result

Test points Result Remarks

1-2 25.5±5%Ω

44
11. DISASSEMBLY INSTRUCTIONS
※ Be sure to unplug the machine before disassembling and repairing the parts.

11.1 CONTROL PANEL ASM

Top Panel ASM 1. Unscrew 2 screws on the back of the

top panel as shown

2. Pull the top plate backward and upward

as shown

3. Pull out the drawer

4. Unscrew 3 screws as shown

5. Unscrew 2 screws as shown

6. Lift the side the control panel and pull it

out

7. Disconnect the PCB connector from

main harness

8. Disassemble the PCB box

45
11. DISASSEMBLY INSTRUCTIONS

11.2 DISPENSER ASM

1. Disassemble the top panel

2. Pull out the drawer

3. Unscrew 3 screws as shown

4. Disconnect the double_valve

connector from main harness as ①

shown

5. Unscrew 2 screws as shown

6. Disassemble the hose clamp as

shown

46
11. DISASSEMBLY INSTRUCTIONS

11.3 FILTER

1. Unscrew 2 screws as shown

2. Disconnect the filter connector from

main harness as ①②③④ shown

47
11. DISASSEMBLY INSTRUCTIONS

11.4 DOOR ASM

1. Open the door.。

2. Disassemble retainer-bellow as

shown

3. Unscrew 2 screws as shown,

Disassemble the door ASM

4. Unscrew 2 screws as shown

5. Disconnect the door lock connector

from main harness

48
11. DISASSEMBLY INSTRUCTIONS

11.5 FRONT PANEL

1. Use a coin or screwdriver to insert

into the gap of pump door cover, open

the pump door cover

2. Unscrew 1 screws as shown

3. Unscrew 5 screws as shown

4. Lift and separate the front panel

49
11. DISASSEMBLY INSTRUCTIONS

11.6 PUMP

1. Unscrew 3 crews as shown

2. Disassemble the hose clamp connect

to the pump

11.7 HEATER

1. Disassemble the rear panel

2. Disconnect the heater connector from

main harness as ①②③ shown

3. Unscrew 3 crews as “A” shown

4. When foreign objects (wire, coin, etc.) is

stuck between drum and tub,Remove

foreign objects by inserting a long bar in the

opening.

50
11. DISASSEMBLY INSTRUCTIONS

11.8 MOTOR

1. Disassemble the belt as shown

3. Unscrew crew as shown，disassemble

the pulley

3. Unscrew 2 crews as shown，

disassemble the motor

4. Disassemble the damper pin as shown,

and look out the claw structure on the pin.

51