1.
In Production Management, at every next level
some _______ is added to the previous level.
A. income
B. profit
C. loss
D. value
Discussion
D. value
2. ___________ is one of the objectives of Production
Management.
A. right person
B. right cost
C. right quantity
D. continuous process
Discussion
C. right quantity
3. __________ is responsible for all the activities
related to production of goodsand services.
A. production person
B. production workers
C. production personnel
D. production manager
Discussion
D. production manager
4. ________ is one of the most important factor,
required for productionactivities.
A. money
B. man-power
C. time
D. customer
Discussion
B. man-power
5. _________ is one of the quality of Production
Manager.
A. quickness
B. sympathy
C. timeliness
D. integrated
Discussion
B. sympathy
6. The Production Manager, is also responsible for
maintaining a specific______ of the product.
A. quality
B. size
C. price
D. ability.
Discussion
A. quality
7. Production Manager must have __________ on
wastages.
A. notice
B. choice
C. control
D. plan
Discussion
C. control
8. ___________ system is one of the type of
Production System.
A. non-flow
B. intermittent
C. assembly lines
D. periodical
Discussion
B. intermittent
9. __________ is a characteristic of good product
design.
A. functionality
B. size
C. price
D. quantity
Discussion
A. functionality
10. The product design should be as per the
customer’s _________.
A. price
B. requirements
C. desire’s
D. quality
Discussion
B. requirements
11. Factors affecting Product Design includes _______
and ______ perspectives.
A. customer & price
B. customer & production
C. customer & organization
D. quality & quantity
Discussion
C. customer & organization
12. ________ is one of the parts of product policy of
an organization.
A. product modification
B. product quantity
C. product quality
D. product development
Discussion
A. product modification
13. ___________ is concerned with developing
specific course of action for production system.
A. production plant
B. production planning
C. production time
D. production system
Discussion
B. production planning
14. __________ quality of production manager allows,
him to adapt to changing situations.
A. intelligence
B. flexibility
C. sympathy
D. imagination
Discussion
B. flexibility
15. Production manager, should be a ________
person, which will enable himto do various innovative
functions, in a well-planned manner.
A. enthusiasm
B. interested
C. self-control
D. flexibility
Discussion
A. enthusiasm
16. __________ is the process which helps in
determining, where the plantshould be located, for
maximum operating economy and effectiveness.
A. plant layout
B. plant design
C. plant location
D. plant arrangement
Discussion
C. plant location
17. __________ is the process of, creating a new
product, which is to be sold bya business or
enterprise to its customers.
A. modification
B. diversification
C. development
D. eliminate
Discussion
C. development
18. __________ is the 2nd stage in Product Life Cycle.
A. introduction
B. maturity
C. growth
D. decline
Discussion
C. growth
19. Materials should be made available at right
quantity, right place, rightprice and at right
__________.
A. size
B. time
C. forecast
D. features
Discussion
B. time
20. In Manufacturing a product, cost can be kept
within, control through_________ reduction.
A. profit
B. loss
C. wastage
D. time
Discussion
C. wastage
21. Better _________ of the product improves
consumers satisfaction , thisenhances the goodwill of
the organization.
A. quantity
B. quality
C. shape
D. variations
Discussion
B. quality
22. ___________ is a common measure of how well a
country, industry, orbusiness unit is using its
resources (or factors of production).
A. production system
B. productivity
C. effectiveness
D. competition
Discussion
B. productivity
23. _________ is one of the importance of Productivity.
A. to beat the competition
B. to beat the price
C. to beat the time
D. to beat the system
Discussion
A. to beat the competition
24. The term Ergonomics, is derived from _________
word.
A. latin
B. greek
C. spanish
D. japanese
Discussion
B. greek
25. ___________ is the science of designing, the job
equipments & workplaceto fit the workers.
A. economics
B. ergonomics
C. productivity
D. psychology
Discussion
B. ergonomics
1. Which of the following is (are) important consideration(s) concerning activity times?
1. Activity time should be obtained from the person responsible for the completion of an
activity
2. Activity time must be independent of any influence which the preceding or succeeding
activity may have on it.
3. Activity time may assume that just the normal quantity of resources required to carry out
the activity are available.
4. All of the above
View answer
Correct answer: (D)
All of the above
2. Objective of Work Study is to improve ---------
1. Cycle time
2. Productivity
3. Production
4. All of the above
View answer
Correct answer: (B)
Productivity
3. The following is not a major contributor in the development of Control Charts and Sampling
plan
1. F H Dodge
2. H G Roming
3. Walter Schewhart
4. J M Juran
View answer
Correct answer: (D)
J M Juran
4. Organizational models are
1. multinational model
2. international model
3. global organizational model
4. All of the above
View answer
Correct answer: (D)
All of the above
5. The ––––––––– is the defect level for which lots are regarded as bad lots.
1. Acceptable quality level
2. Consumer’s risk
3. Producer’s risk
4. Lot Tolerance Percentage Defective
View answer
Correct answer: (D)
Lot Tolerance Percentage Defective
6. What are the advantages of templates over diagrams?
1. Can be conveniently moved on the graph paper
2. Less laborious
3. Saves time
4. All of the above
View answer
Correct answer: (D)
All of the above
7. Attack strategies are
1. Frontal attack
2. Flank attack
3. Encirclement attack
4. All of the above
View answer
Correct answer: (D)
All of the above
8. Which of the following are assignable cause?
1. Large variations in hardness of material
2. Tool wear
3. Errors in setting
4. All of the above
View answer
Correct answer: (D)
All of the above
9. Which of the following are activities of corrective maintenance?
1. Overhauling
2. Emergency repairs
3. Modifications and improvements
4. All of the above
View answer
Correct answer: (D)
All of the above
10. Limitations of Traditional cost accounting are
1. Assumes factory as an isolated entity
2. It measures only the cost of producing
3. both (A) and (B)
4. none of the above
View answer
Correct answer: (C)
both (A) and (B)
_______ is the process by which raw materials and other inputs are converted into finished
goods.
A. Inventory
B. Logistics
C. Production
D. Supply chain
View Answer
C. Production
Production system model comprises of _______.
A. Production system
B. Conversion sub system
C. Control sub system
D. All of the above
View Answer
D. All of the above
_______is to convert a set of inputs into a set of desired outputs.
A. Production system
B. Conversion sub system
C. Inventory sub system
D. Control sub system
View Answer
A. Production system
______ is a subsystem of the large production system where inputs are converted into
outputs.
A. Control sub system
B. Conversion sub system
C. Inventory sub system
D. Conversation sub system
View Answer
B. Conversion sub system
A production system model consists of ______.
A. Inputs & Outputs
B. Conversion sub system
C. Control Sub System
D. All of the above
View Answer
D. All of the above
______ is at the heart of production function.
A. Control sub system
B. Conversion sub system
C. Inventory Sub System
D. Raw material sub system
View Answer
B. Conversion sub system
______ are required to make a series of decisions in the production function.
A. Personnel managers
B. Marketing managers
C. HR managers
D. Operation managers
View Answer
D. Operation managers
______, operating and control decisions are the three categories of decisions made by
operations managers.
A. Planning
B. Strategic
C. Inventory
D. Logistical
View Answer
B. Strategic
Shop floor planning and control is ______.
A. Strategic decision
B. Operating decision
C. Control decision
D. All of the above
View Answer
B. Operating decision
Production management refers to the application of Management principles to the ______ in a
factory.
A. Production function
B. Inventory function
C. Marketing function
D. Supply chain function
View Answer
A. Production function
_____ is the process in which resources or inputs are converted into more useful products.
A. Inventory management
B. Materials management
C. Operations management
D. Logistics management
View Answer
C. Operations management
Production management and operations management can be differentiated best on ______ of
finished goods and/or services.
A. Inseparabilities
B. Ubiquities
C. Tangibilities
D. Perishabilities
View Answer
C. Tangibilities
MCQ: service operation
management
1.What type of process would a Cement plant be most likely to use?
a. Continuous flow
b. Project c
c. Job shop
d. Flow shop
2. Process selection is primarily considered during:
a) Planning
b) Organizing
c) Leading
d) Controlling
3. What type of process would a fertilizer plant be most likely to use
a. Continuous
b. Project
c. Job
d. Flow shop
4. The type of operation being carried out by an organization depends upon:
a) Degree of standardization
b) Volume of output
c) Demand
d) Both (a) and (b)
5. Repetitive processing results in output that is:
a) Highly standardized
b) Highly customized
c) Partially customized
d) None of the given options
6. Construction of fertilizer plant is
a. Continuous
b. Project
c. Job
d. Flow shop
7. The inputs to a transformation process include all of the following except
a. Material
b. People
c. Information
d. Transportation
8. Job shop and batch processing are differentiated on the basis of:
a) Job requirements
b) Degree of standardization
c) Volume of output
d) Both (b) and (c)
9. Automation is preferred because it:
a) Offers lesser dependence on workers
b) Results in reduction in variable cost
c) Offers easy handling of repetitive work
d) All of the given options
10. Product layout is preferably used for:
a) Repetitive processing
b) Intermittent processing
c) Both (a) and (b)
d) Neither (a) nor (b)
11. What are the two basic types of production systems?
a. Automated and manual
b. Intermittent and non-intermittent process
c. Normal and continuous process
d. Continuous process and batch
12. Process layout is used for:
a) Repetitive processing
b) Intermittent processing
c) Both (a) and (b)
d) Neither (a) nor (b)
13. The most significant advantage of U-shaped layout is:
a) Cost minimization
b) Easy handling of process
c) Increased flexibility in work
d) All of the given options
14. The goal of motion study is to achieve:
a) Cost minimization
b) Maximum efficiency
c) Profitability
d) All of the given options
15. Location decisions are viewed primarily as part of:
a) Marketing strategy
b) Growth factors
c) Financial aspect
d) Both (a) and (b)
16. Regional factors for location planning include all of the following except:
a) Raw materials
b) Markets
c) Labor considerations
d) Attitudes
17. Transportation method is a approach.
a) Quantitative
b) Qualitative
c) Scientific
d) All of the given options
18. Poor quality adversely affects:
a) Costs
b) Productivity
c) Profitability
d) All of the given options
20. A product performing consistently refers to which of the following dimensions of quality:
a) Safety
b) Conformance
c) Durability
d) Reliability
21. What type of process would a paper mill be most likely to use?
a. Continuous flow
b. Project
c. Job shop
d. Flow shop
22. Which of the following is not a type of operations?
a) goods production
b) storage/transportation
c) entertainment
d) all the above involve operations
23. Technology choices seldom affect:
a) Costs.
b) Productivity.
c) Union activity.
d) quality
24. Measurements taken at various points in the transformation process for control purposes
are
called:
a) plans
b) directions
c) controls
d) feedback
25. Which of the following would not be an operations activity in a fast-food restaurant?
a. Advertising new salad dishes
b. Purchasing tomatoes
c. Planning the layout of the serving areas
d. Cooking panir palak and dal makhani
26. Budgeting, analysis of investment proposals, and provision of funds are activities associated
with the function.
a) operation
b) marketing
c) purchasing
d) finance
27. Which one of the following would not generally be classified under the heading of
transformation?
a) assembling
b) teaching
c) staffing
d) farming
28. Manufacturing work sent to other countries is called:
a) downsized
b) outsourced
c) internationalization
d) vertical integration
29. What name is often given to processes which involve the manufacture of a unique item from
beginning to end?
a. Jobbing processes
b. Continuous processes.
c. Lean production processes.
d. Batch processes.
30. Product design and process selection are examples of decisions.
a) financial
b) tactical
c) system design
d) system operation
31. Which of these layouts is most suitable for processing sugar from sugar beets or sugar
cane?
a. process-oriented layout
b. fixed-position layout
c. focused factory
d. product-oriented layout
32. What is credited with gains in industrial productivity, increased standards of living and
affordable products?
a) personal computers b. the internet
c. mass transportation
d. assembly lines
33. Which of the following is an example of a Service Business?
a. Law firm
b. Hospital
c. Bank
d. Retail store
e. All of the above
34. Which is not a significant difference between manufacturing and service operations?
a) cost per unit
b) uniformity of output
c) labor content of jobs
d) Measurement of productivity.
35. Which of the following is not a characteristic of service operations?
a) intangible output
b) high customer contact
c) high labor content
d) easy measurement of productivity
e) low uniformity of output
36. Which of the following is a recent trend in business?
a) pollution control
b) total quality management
c) supply chain management
d) competition from foreign manufacturers
e) technological change
37. Farming is an example of:
a) an obsolete activity
b) a virtual organization
c) non-manufactured goods
d) a growth industry
e) customized manufacturing
38. Service strategy development begins by selecting which of the following as an operating
focus or performance priority?
a. Price
b. Quality
c. Variety
d. Treatment
e. All of the above
39. Which of the following “best practices emphasized by service executives” had the highest
mean emphasize rating?
a. Leadership
b. Accessibility
c. Quality values
d. Customer orientation
e. Listening to the customer
40. The process of comparing outputs to previously established standards to determine if
corrective action is needed is called:
a) planning
b) directing
c) controlling
d) budgeting
e) disciplining
41. Which of the following does not relate to system design?
a) altering the system capacity
b) location of facilities
c) inventory management
d) selection and acquisition of equipment
e) physical arrangement of departments
42. Operations and sales are the two- functions in businesses.
a) strategic
b) tactical
c) support
d) line
43. Marketing depends on operations for information regarding .
a) productivity
b) lead time
c) cash flow
d) budgeting
e) corporate intelligence
f) .
44. Which came last in the development of manufacturing techniques?
a) Lean production.
b) Division of labor.
c) Mass production.
d) Interchangeable parts.
45. If an artificial variable remains in the solution with a positive value after the stopping
criterion has been reached, the problem
a) is infeasible
b) is optimal
c) needs a new basis
d) has more than one solution
46. What are the two sources of costs in queuing analysis?
a) Arrivals and departures
b) Arrivals and idleness
c) Waiting customers and capacity
d) Equipment breakdowns and departures
47. Which one of these was not mentioned in the list of recent trends in operations
management?
a) Total quality management
b) Worker involvement
c) Global competition.
d) Automation.
e) Environmental issues.
48. Which came last in the development of manufacturing techniques?
a) Lean production.
b) Division of labor.
c) Mass production.
d) Craft production.
e) Interchangeable parts.
49. Which of the following is not a type of operations?
a) goods production
b) storage/transportation
c) entertainment
d) price reduction
e) .
50. Which one does not use operations management?
a) A CPA firm.
b) A bank.
c) A hospital
d) They all use it.
51. The transportation model method that is used to evaluate location alternatives minimizes
total.
a) sources
b) destinations
c) capacity
d) shipping costs
70Moving from the aggregate plan to a master production schedule requires
a) rough cut capacity planning
b) sub-optimization
c) disaggregation
d) strategy formulation
74. Which of the following terms best defines the nature of Total Quality Management?
a) An art
b) A philosophy
c) A science
d) A social activity
75. Which of the following terms reflects Japanese view of continuous improvement?
a) Kaizen
b) Poka-yoke
c) Six sigma
d) Control limits
