A Business Plan
Presented to
Senior High School Department
AMA Education System
D’ VICION
(Merchandise Shop in the Philippines)
IN PARTIAL FULFILLMENT OF REQUIREMENTS IN BENS2122
(WORK IMMERSION/BUSINESS ENTERPRISE SIMULATION)
SUBMITTED BY: FATIMA VIANGCA D. VISITACION
March 2021
LETTERS TO THE READERS ii.
Dear Reader,
This portfolio is about my future business project and I am ready to
share with you my soon-to-be amazing journey as an entrepreneur. When I was a
child, I never dreamed to be an entrepreneur, instead I wanted to be a Doctor. I
never thought that my feet will bring me to the world of business; however, here I
am. I want to share with you my experience creating this portfolio, what I will
learned about it, and how it helps me to know myself even more.
Before, when I was in Elementary, my definition of happiness is having a
high grades and be a top student. I always thought that being a student is all just
about grades and recognition. But I was wrong, I realized it when I was in Junior
high, it’s about what are your learnings about the journey of being a student, that
it’s fine if your grades are not high as you wanted it to be, it’s fine if you fail ‘cause
you can always try again, and it’s fine if you cry ‘cause that’s what humans do.
And now, my journey as a Senior High School student gave me more than I
imagined, that life will never stop teaching you.
Even my plans are already set, I want my words to have powers to turn it
into an action, since we are living in a cruel world, we don’t know what will going
to happen and even though we are upset, I hope it doesn’t stop us reaching what
we really want.
Sincerely yours,
Fatima Viangca D. Visitacion
iii.
ACKNOWLEDGMENT
First all of all, I would like to express my deepest gratitude to the Lord
above because without his guide, I wouldn’t be able to finish this business plan.
Furthermore, I would also like to convey my sincere gratitude to the following
persons:
Ms. Marvic C. Santos, AMAES instructor, for guiding us to finish this
business plan and we really appreciated your patience in this matter.
To my friends from AMA-STA.CRUZ branch, for giving their genuine
suggestions about the business plan.
To my friends who are gave their honest feedbacks and gave me splendid
ideas.
To my family, thank you so much for the support and understanding.
I am so humbled and grateful to each and everyone of you. Thank you so
much.
Fatima Viangca D. Visitacion
iv.
TABLE OF CONTENTS
PAGE
LETTERS TO THE READER ii
ACKNOWLEDGMENT iii
TABLE OF CONTENTS iv
EXECUTIVE SUMMARY 1.
NAME OF THE COMPANY 3.
AND IT’S MEANING
LOGO AND IT’S MEANING 4.
SWOT 5.
MARKETING STRATEGY 8.
OVERALL REFLECTION AND 13.
SELF-APPRAISAL
APPENDICES 14.
1.
I. Executive Summary
Merchandising is a process of displaying and selling products to the
customers. D’ Vicion is offering products which are inspired from different field, it
has Korean merchandise like K-pop and inspired Korean drama merchandise, it
also supports anime figures as well as characters in games, movies, and books.
These products that the business is offering have different set of value that
depends whether where the products are made of, one of the example of these
are those merchandise who’s originally imported from it’s origin country. These
merchandise are so-called the official merchandise, it’s original and it is well-
produced by the company; however, these kind of merchandise that D’ Vicion
offering are kind of expensive compare to those other set of products, though the
products itself is worth it for it’s price. The other set of products are the so-called
unofficial merchandise which are made locally, it has cheaper price compare to
those official merchandise. But D’ Vicion assured that these products are also well-
made and it’s worth-it for the price.
Filipinos are well-known to be passionate, especially when it comes to the
things they love and if they are totally mesmerized by a character or by a real life
person, they wanted something that will showed the identity of their favorite
character and it’s undeniable that Filipino loves K-pop, K-drama, Anime, etc. That’s
why here in D’ Vicion, we let them enjoy their vision and since it is also available
online, many people will have the awareness about the products we’re selling.
2.
D’ Vicion will keep on making unique products in order to keep the
perseverance to display products in a very creative way and along the process, D
Vicion will also make sure that our service will be objective and unbiased to every
customers. Moreover, to have the stability that we are all aiming, we will carry on
our responsibility with full of passion and enough to let people know that our
business is worth of their trust. That the vision they want for a product is going to
have here at D’ Vicion.
3.
II. NAME OF THE COMPANY AND IT’S MEANING
D’ VICION
The word Vicion is originally comes from the word vision which means the
ability to think or plan about the future, to visualize and to be creative. I
intentionally changed the spelling to make it more unique but at the same time
appealing to the people. Our vision help us to define what our goals. Furthermore,
the letter D is representing focus, perseverance, and will.
Aside from importing overseas product, I also planned to create a products
which inspired from the vision of the customer, in short it is customized. D’ Vicion
is offering a merchandise products which are inspired by a characters from a
movie, an Idol, a fan-fiction character and even from a mobile game character.
It speaks for the business since that’s what my business wants to convey to
everyone. Expanding our creativeness when it comes to ideas about the products,
always looking forward for the future plan and focusing not only on the products
but also to our customers. Also, having the perseverance to display products that
are for sale in a creative way to entices customer to purchase more items.
4.
III. LOGO OF THE COMPANY AND IT’S MEANING
D’ Vicion used the Libra’s zodiac sign as it’s icon since it represent being
cooperative, diplomatic, gracious and fair-minded. Since, we are talking about fair-
minded, I combined it with the color gray, because color gray represents neutrality
and balance. The logo speaks for the service I wanted to create, being balance
objective and unbiased to every customers. Even though, the color gray is often
known as a dull color or loss, I, personally thinks that it is a wonderful color. It’s a
combination of white and black and it feels like it is a flower that blooms between
the frozen cracks.
The D’ Vicion text is covered with a color of blue. The color blue is a primary
color and it symbolizes serenity, stability, and wisdom. It is a serene and calming
color that represent intelligence and responsibility. I wanted my business to viewed
as a trustworthy and cool, to build the customers loyalty and trustworthy.
5.
IV. SWOT ANALYSIS
STRENGTH
1. By providing a good value to the customers and products assortments they want,
you attract them in return. Keeping fresh assortment and attractive displays
motivates buyers to demand for another beginning.
2. A lot of people are already into merchandise products. And because they’re so
involve in a specific character, they became fascinated with a product that shows
the identity of their favorite.
3. D’ Vicion is offering products with an affordable price but in a high quality
products.
4.Since the business is not only offering K-pop and Anime merchandise, customers
will have a lot of options to pick.
5.D’ Vicion will not only settle in a business-to-consumer, but it will also have it’s
own online shop to attract more customer and to make more people aware of it.
WEAKNESS
1. Since the business is still new, it needed a lot of promotion to make people
aware about it.
6.
2. It carries a risks because if the amount of revenue generated from the
merchandise sale doesn’t exceed the cost of producing and promoting the
merchandise, it will result to losses.
3.Developing a new merchandise can be expensive and time-consuming.
4. The cost of the shipment of other products are expensive because it will come
from it’s origin country which also brings more expensive price to other customer.
5.Products that don’t move off the shelves over a period of weeks and months
usually requires a markdown to get people to buy them.
OPPORTUNITIES
1. The expansion of customer base such as increasing the presence of the online
store will also lead to expand the influence of the business.
2. D’ Vicion is the only merchandising shop in San Pablo City Laguna which offering
K-pop, anime, inspired movie and drama merchandise.
3. The business are always updated to new trends in order to create products that
have high-demands.
4.Expanding the range and availability of the products of the business can bring
opportunities for growth.
5. With the use of new technology, it will be use to collect data from customers to
deliver their personalized experiences and service. By means of that,
7.
these insight enable the business to generate accurate ideas of what customer
wants to see and display.
THREATS
1. Since the business is in competitive market, there will be an intense price wars
among the competitors.
2. A downward economic trends can threaten a high-end merchandise products by
decreasing the number of consumers in the markets.
3. Change in shopping habits of customers can be also a threat.
4. The unavoidable competition between domestic and international markets.
5. Relying only on few suppliers can be tricky because if those suppliers raise their
prices or sign exclusive agreements with others, the business needs to change it’s
strategy quickly.
8.
V. MARKETING STRATEGY
Product
The official merchandise of D’ Vicion are directly bought from other country
such as Korea and Japan. This merchandise are produced or released by a
company which handling an idol group or from a fan club which has an exclusive
relationship with the company.
Mostly, Filipino buyers are interested to this kind of merchandise such as CD
alum, photo book, posters, lightstick, and sometimes a merchandise released as
limited edition. Even though it is quite expensive, the willingness of Filipino to buy
something that can somehow showed the identity of their favorite character or
group still remain undestroyed.
However, there are still Filipino who wanted a merchandise with a cheaper
price so D’ Vicion is also offering an unofficial merchandise. This unofficial
merchandise is the most used merchandise such as t-shirt, jacket, key chain,
unofficial photocards, stickers, and posters. Some fans seems like they don’t care
about what kind of merchandise they used, as long as they have something which
showed the identity of their favorite is already enough.
Example of Unofficial Merchandise:
9.
Example of Official Merchandise:
PRICE
For the official merchandise which are kind of expensive, the prices are
ranging within PHP 1,000 up to PHP 5,000. It depends upon what is the item. For
example, the famous k-pop lightsticks cost around PHP 2,000 to PHP 5,000
depends upon what version of the lighstick. Along with anime figure that cost
around PHP 3,000 to PHP 5,000 depends what is the size. These high-end
merchandise are suits with it’s price because it is originally came from it’s native
country.
Next is our unofficial merchandise which are the most used merchandise.
The prices are ranging within PHP 100 to PHP 500. The t-shirt which cost about
PHP 200 up to PHP 300 or more over it can be possibly lesser than that. Some mini
merchandise are cost PHP 50 to PHP 100.
10.
PLACE
The products are for the people who loves to collect things that shows their
passion about loving their favorites. The D’ Vicion’s products will have it’s own store
and it will also be distributed through online. It will sold first in San Pablo City in
Laguna and then it is also planned to sell it in malls. D’ Vicion will make sure to be
where our customers are.
Next on the list is for malls and super markets. D’ Vicion are targeting to
have an access of it’s products in malls and super markets in order to get close with
it’s customers and since malls usually have the most number of consumers. Also,
we are aware that every store has it’s own strategy, so that’s why D’ Vicion is
assuring to display it’s product in a very creative way that will suits to it’s location.
When it comes in marketing products, the social media platforms never fails.
Through social media, D’ Vicion products will also be available to make more people
aware about the products it offers. By means of that, the interaction between
customer-to-customer will boost because of the feedback coming from one
customer. Not only the owner of business will get to know about what the
consumers thinks about the products but it is also open for it’s potential buyer.
PROMOTION
Offering loyal customer an exclusive discounts
Having a loyal customers are a must to every type of business, that’s why D’
Vicion are offering our loyal customers an exclusive discount. Using the purchase
11.
history and customer data pulled from the POS system will help the business to
craft personalized promotion to our precious customers.
In addition, to our loyal customer who buys a great quantity of items will get
another item depends on how much will be the cost of their order. It is still their
choice what type of item it is, as long as it is match on the list of items we made.
Markdowns
Everybody loves sale. We are always get overwhelm whenever the things we
love is less than the price we are expecting and actually, there are some people
who will literally wait until the item goes on sale before buying it. So, D’ Vicion is
also having this as it’s promotional idea and our sale will depends upon the
demands of our customers. Aside from that, if it happens that new trends which
have a connection with the items we are selling, for example, a long time anime
movie suddenly became a hit again, the products that D’ Vicion are offering that
links to that anime will have an exclusive promo within a day.
Online Marketing
A. Promoting the Products through Social Networking
When it comes to advertising, online marketing never fails since every each
of us has a connection online. By means of online marketing, D’ Vicion products
will be posted dazzlingly to it’s own social media account and along side
12.
with the customers purchased the products. It’s a good strategy to include our
lovingly customers in order for our potential buyers see that our products are
worth it.
B. Selling it through generation of Official Website
Nowadays, it’s more convenient for people to shop online because of more
flexible and less hassle, so D’ Vicion will also sells product through it’s own Official
Website and enable for our business to get associated with e-commerce business
today. Our website will be about the business itself, it’s high-end products, the
prices, and also the feedback of our customers will be posted.
C. Having it’s own You Tube Channel
It’s undeniable that vlogging is always on the trend and it’s a great platform
to spread awareness to a lot of people. D’ Vicion will have it’s own You Tube
Channel and all the products will aesthetically film to make people curious about it.
The content will be about the products, what it’s made of, the price, and our
customer will be also included to give their honest feedback about the products. It
will attract more buyers if they will saw the products up-close and what it actually
looks, because posting just the image have it’s limitation so that’s why I came up
with the idea to film the products.
13.
OVERALL REFLECTION AND SELF-APPRAISAL
I must say that this whole experienced as I am creating my business plan
makes me thinks a lot about my future, that I have a long way to go. I always
thought that creating or planning a business will be stressful, it’s kinda true, but as
much as the stress that gave me, I really enjoyed it even more. It keeps my mind
active and it makes me think about my future self, I also love the process of
planning what’s going to be the name and logo of my business, ‘cause I personally
connected it with myself, that I want to see the process of my business growing in
the industry and just like me who wanted to be on a process to grow as a person.
Although I enjoyed the processed, I also experienced struggling because it is my
first time to do something like this and since I don’t have any interest in business
before, I didn’t thought that someday I will build my own business. But, just like
every person say, we should always expect the unexpected because we never
knew what our journey will be until we are in the position where there’s no turning
back. In process of creating this business plan, I learned to trust myself even
more, that I can to this and I will definitely do this because I am already here in
the position where my “why’s” are very clear, that I know why am I doing this. I
also realized how business owners took an extensive risk just to create their
business and that’s how it should be. Building up a business requires a confidence
and together with a great a risk, so I must say that business owners are really
great leaders that knows how taking a risk will bring them to the world they
always wanted to live.
14.
APPENDICES
Appendices 1. Resume
15.
Appendices 2. Documentation in Business Plan Preparation
Figure 1. Brainstorming.
Figure 2. Finalizing.