99.03.

175A
08 / 2011

Incubator

Amelie / Amelie star

NEONATAL CARE

Service Instructions

Copyright 2009
Ardo medical AG Gewerbestrasse 19 6314 Unterägeri Switzerland
T +41 (0)41 754 70 70 F +41 (0)41 754 70 71 info@ardo.ch www.ardo.ch
TABLE OF CONTENTS

Safety Instructions 5

Electrical Connection 6
Leakage Current 6

Handling with Oxygen 7

Humidity 7

Environment and Disposal 7

INTRODUCTION 8

What is Amelie, what is Amelie star? 8

Intended use 8

GENERAL MAINTENANCE 8

Checklist of Maintenance Intervals 8

Yearly Maintenance 8

Precautionary Check 9

Maintenance 11
Install/ replace Oxygen Sensor 11

Oxygen system in the incubator 13

Oxygen system 16
Maintenance of the Passive Pneumatic Regulator Type 1 and Type 2 (2-yearly) 17
Dismounting the Passive Pneumatic Regulator Type 1 and Type 2 17
Maintenance of the pneumatic regulator Type 1 18
Maintenance of the pneumatic regulator Type 2 20

Dismounting the Controller 22

Battery 23
Replace battery 23
Battery LED 24
Battery voltage 24
Alarm battery faulty 24

Motor and fan wheel 25

Replace fan wheel 25
Replace Motor 26

Heaters 29
Replace Air Heater 29
Replace Humidity Heater 30

Ardo medical AG 2 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
 Replace position switch for water reservoir 36
Replace seal for position switch 36
Replace overtemperature switch 85°C (Klixon) 36
Replace sensor contact for water level 36
Cleaning of the humidifier 39

Temperature measuring and Humidity measuring (yearly) 42

Temperature Measuring 42
Humidity Measuring 43

Scales for Incubator 44

Check or Calibration of the scales (half-yearly) 44
Setting the Scales to Zero 46
Checking Calibration 49

Alarms and System Messages 52

Alarm Table 53

SERVICE MENU 66

Access to the Service Menu 66

Description of the Parameters 67

Modification of the Parameter Values 70
Copying the modified Parameter Values 71
Recalling the modified Parameter Values 71
Recalling the Factory Set 72

MENU PRINTING 72

Serial Interface 72

Connecting the Printer 72

Access to the Print Menu 73

Printing Weight 74
Printout Weight 75
Printing Operating Data 76
Printout Operating Data 77

Date and Time Setting 79

Indication of the Operating States 81

Control Sensor for Air temperature 81
Air Flow Sensor 81
Battery Voltage 81
Motor Speed 81
O2-Sensor 81

Ardo medical AG 3 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
 Function block diagram 82
Related security functions 84

Wiring diagram 86

GUARANTEE AND SERVICE 87

TECHNICAL INFORMATION 88

Test report of Electromagnetic Compatibility (EMC) 91

Accessories and Consumables 94

Spare parts 95

Measuring devices 96

PERSONAL NOTES 97

Ardo medical AG 4 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Safety Instructions
- The incubator may only be serviced and repaired by appropriately trained technical personnel. The
personnel must be familiar with the presently-known risks and benefits of an incubator.
- It is important that before commissioning, servicing or repairing the incubator, these Service
Instructions are carefully read and their contents understood. The Operating Instructions appurtenant
to the incubator are intended to complement the Service Instructions.

Mechanics /Statics
- The upper part of the incubator must be properly fitted to the mobile stand using the screws supplied.
In the case of faulty assembly, the upper part of the incubator is displaced from its mounting by lateral
impacts or can even fall to the ground by displacement of the centre of gravity when the hood is
opened.
- Never place any objects under the mobile stand that could cause the mobile stand to lift and thus
impair the stability of the incubator.
- The castor brakes of the mobile stand must always be clamped in order to ensure a stable position.
- If the incubator is parked on a sloping surface, attention must be paid so that the parking brakes on
the front castors are in the direction of the slope and are locked.
- If the incubator is in a tilted position of more than 10° inclination, there is a danger of tipping over!
- If mechanical components of the incubator, such as arm access openings, doors, etc. have become
loose, or if other mechanical problems arise, such defects must be immediately repaired.

Electrical height adjustment (optional)

- When adjusting the height of the incubator, attention must be paid to ensuring that there is enough
available space above and below the incubator. A collision could lead to damage to the incubator,
particularly the hood, or could even lead to the whole incubator tipping over.

Change of location
- Ensure that all accessory parts are firmly fixed in their correct positions.
- Ensure that the water reservoir for distilled water is emptied before the incubator is moved. In this way
it will be avoided that water spills out of the reservoir and the incubator is no longer operational.
- Ensure that any cables and tubes which are not to be moved with the incubator are no longer
connected to the incubator.
- Prior to a change in location it is always safest if the electrical height adjustment of the mobile stand
and the lying surface of the patient in the incubator are adjusted to the lowest level. (Shift the center of
gravity lower down).
- When moving, do not push or pull on the hood but on the equipment frame or on the equipment rails;
the hood is hinged upwards and not firmly connected with the equipment frame.
- For moving the incubator, two sufficiently strong persons should be available so that any danger of
injuries or damage is avoided.

Operating Conditions
- Do not operate the incubator and do not carry out any measurements of temperature if one of the
ranges approved in the specifications, and in particular the temperature ranges, cannot be maintained.

Sensor box

Never change the sensor box from one incubator to another incubator!
The sensor box is calibrated together with its controller.

The serial number of the sensor box must comply with the serial number
on the mobile stand.
In case the serial numbers are different, the incubator must not be operated!

Ardo medical AG 5 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Electrical Connection
- The mains voltage must correspond to that given on the incubator specification plate.
- Only utilize the tested power cord supplied in the shipment of the incubator.
- Only connect the equipment to a 3-pin mains socket with a protective earth ground. If there is any
doubt concerning the prescribed protective earth ground, do not utilize the incubator under any
circumstances.
- When removing the mains plug, always pull on the plug, never on the cable. A damaged power cord
must be immediately replaced and may no longer be utilized.
- Do not utilize extension cords.
- If, in the case of a power failure, there is no mains voltage available, the controller of the incubator
should not be left switched on over longer periods – otherwise the internally chargeable battery
discharges completely due to the permanent alarm status.
- Owing to dangers from electrical shock, only trained service personnel may repair and maintain the
electrical system of the incubator.

Connection with additional equipment

On the mobile stand there are three fused auxiliary mains sockets of type IEC available.

The patient leakage currents of the connected equipment add together and,
depending on the configuration, can be too high.

Additional equipment connected to medical electrical equipment must comply with

the respective IEC or ISO standards (e.g. IEC 60950 for data processing equipment).
Furthermore, all configurations shall comply with the requirements for medical
electrical systems (see IEC 60601-1-1 or clause 16 of the 3Ed. of IEC 60601-1,
respectively). Anybody connecting additional equipment to medical electrical
equipment configures a medical system and is therefore responsible that the system
complies with the requirements for medical electrical systems. Attention is drawn to
the fact that local laws take priority over the above mentioned requirements. If in
doubt, consult your local representative or the technical service department.

Internally chargeable battery (accumulator)

- The controller of the incubator contains an internal, chargeable 9V NiMH battery to maintain the
alarms if there is a failure in the power supply.
- The life time of the battery is normally 3 years. A replacement may only be carried out by qualified
specialist personnel.

Leakage Current

Measurements and maximum values in compliance with IEC 601-1

Typ BF
Current /
Strom normal condition single fault condition
Normalzustand Erster Fehler
Earth leakage current /
0.5mA 1mA
Erdableitstrom
Patient leakage current (mains voltage on the applied part)/
5mA
Patientenableitstrom (Netzspannung am Anwendungsteil)

Protective earth ground resistance /

< 0.2Ω
Schutzleiterwiderstand /
In addition to the mobile stand, measure the protective earth ground resistance of the controller housing.

Ardo medical AG 6 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Handling with Oxygen
- In an oxygen-enriched environment there is an increased fire and explosion hazard.
- Ensure that connections and screw threads are airtight and that no gases or liquids can escape
uncontrolled.
- Ensure that the valve on the oxygen cylinder (if present) is closed and that the supply hose
is disconnected before any cleaning or maintenance work is carried out on the incubator.

Humidity
- When refilling the water reservoir, use distilled water exclusively. Normal tap water contains micro-
organisms that can multiply unchecked in the reservoir or in the humidifier. Sterile water is not an
alternative for distilled water.
- At higher air humidity (normally over 80% RH, depending on the environment) condensed water can
form on the inner walls of the hood.
- If there is a large difference between the air humidity of the surroundings and the set air humidity in
the incubator, it can be difficult to attain the set value.

Environment and Disposal

This equipment contains electronic components and a chargeable battery.
At the end of the life-time of the equipment, the incubator and its accessories must be
disposed of in compliance with the valid local regulations or returned cleaned and disinfected
to ARDO for correct disposal.
Do not throw used batteries into the garbage, but return them to the point of sale;
or dispose of in accordance with the valid local regulations.

Do not mechanically damage the oxygen sensor

The lead / lead compounds contained in it are toxic if consumed, if the dust is inhaled or
through skin resorption. The potassium hydroxide solution contained in the sensor is
corrosive if in contact with the skin or eyes.

The device is subject to the requirements of the WEEE-directive 2002/96/EG

Ardo medical AG 7 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
INTRODUCTION

What is Amelie, what is Amelie star?

Amelie and Amelie star

Are intensive care incubators for treatment and care of premature babies and newborns in life-threatening
situations. The temperature control and the humidity of the internal air provide a favorable and protected
climate. With the skin temperature control it is additionally possible to regulate the incubator temperature
as a function of the skin temperature.
Electrical height adjustment is optionally available.

Amelie
Oxygen supply through a non-regulated inlet. Oxygen must be supplied via an optional flow-meter. There
is a display for the effective O2 value in volume percent.

Amelie star
Oxygen supply through a regulated inlet (O2-servo-relay). The setting of the desired O2 value in volume
percent and the display of the effective O2 value are both available.

Intended use
The intensive care incubators Amelie and Amelie star are used in the treatment and care of premature
babies and newborns in life-threatening situations in a clinical environment.

GENERAL MAINTENANCE
Not complying with the checks can endanger the patient by parts not functioning correctly!
Not complying with the cleaning instructions can endanger the patient through possible contamination!

Checklist of Maintenance Intervals

Interval in years
Description Instructions in chapter
½ 1 2 3
Precautionary check X General Maintenance
Passive Pneumatic Regulator X Oxygen system in the incubator
9V rechargeable battery inside the controller X Battery
Check the humidifier system and clean as
needed
X Heaters / Cleaning of the humidifier
Temperature measuring X Temperature and humidity measuring
Humidity measuring X Temperature and humidity measuring
Inspection or calibration of scales X Scales for Incubator

Yearly Maintenance
The user is obliged to have the incubator serviced by trained technical personnel at least once a year.
If service is required, please contact the manufacturers or their official representative.

Incubators may only be operated and serviced by appropriately trained personnel.

With regard to inspection activities, these persons are not permitted to be subject to
any instructions.

Ardo medical AG 8 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Precautionary Check
The following checks are to be carried out when putting the incubator into operation for the first time, as
well as at least once annually thereafter.
If the incubator does not pass one of the tests listed below, it may not be handed over to the user for
operation. The incubator must be inspected or repaired by the technical service department or the
manufacturer.

Faulty parts on the incubator may only be replaced by parts approved

by the manufacturer.

Before switching on

Carry out the following checks:

HOOD
- Check hood for damage and cracks
- Sensor box correctly mounted
- Catches on the sensor box guide are spring-loaded
- Cable in the sensor box can be correctly plugged in and secured with the knurled screws
- All doors can be opened and closed
- Doors are securely closed; check by light pressure from the inside
- Arm access openings are securely closed; check by light pressure from the inside
- Double wall on the front- and back door engage with the clip locks
- Gaskets in the arm access openings are visually checked and correctly fitted
- Check iris diaphragm for free movement and correct closure; check by turning on the outer ring
- Tube grommets are not defective and can be correctly fitted

SKIN SENSOR
- Check cable and plug for cracks and breakage

SENSOR BOX
- Check housing for cracks and breakage
- Sockets are optically all right; the plugs can be plugged and unplugged
- connect skin sensors 1 and 2 (for subsequent display check)

MATTRESS BASE
- Check handles to incline the bed (Trendelenbourg) for free movement
- Open front door, test mattress base for correct fitting, must not tip when being pulled out
- Check X-ray tray for free movement
1)
- Check connection cable and plug of scales for cracks and breakage
1)
ACCESSORIES
- Check monitor tray for correct mounting
- Check infusion rod for correct mounting

OXYGEN SYSTEM
- Check non-regulated oxygen inlet for tight fitting and for damage
1)
- Check regulated oxygen inlet for tight fitting and for damage
- Check hose system in the incubator for cracks and damage

MOBILE STAND
- Wheels must turn and steer
- Wheels must be firmly connected to the mobile stand and must not be loose
- Parking brakes must work properly
1)
- Check electrical height adjustment for correct working, (Caution! No objects in the area
of the stroke). The electrical height adjustment is maintenance-free.
- Inspect foot switches at the front and back for firm seating, cracks and breakage
and check function.
1)
Optional accessories

Ardo medical AG 9 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
 ELECTRICAL SYSTEM

- Check auxiliary mains socket for firm seating

and function
- Check fuse holder for firm seating and function

- Check power cord for damage

- Check mains socket for firm seating
and function
- Check fuse holder for firm seating and function
- Check mains switch for firm seating
and function; lamp must light up
- Check potential equalization pin for firm seating

Switching on the incubator

- Check controller power cord for damage and

firm seating
- Switch on mains switch on the mobile stand
Mains switch underneath
- The lamp in the mains switch lights up green
- Switch on the mains switch on the underside of
the controller

Power cord

Controller display
System is self checking . . . . - After switching on, a short alarm signal is heard
and all lamps light up as a function check
RAM of main MCU: passed (including the LED on the sensor box)
SRAM: passed
Real Time Clock: passed - The display shows the ARDO logo and the
EEPROM: passed software version
Communication: passed - Afterwards, the self test procedure is displayed
and the display subsequently changes to the
normal mode

If an error occurs during the self testing procedure, an acoustic alarm is activated and the error
is indicated in text on the display.

Ardo medical AG 10 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Controller display
The controller display must not be faulty and must be easily readable.
The display back-light must light up.

DD-MM-YYYY hh:mm Controller display

Unit: °C Air
Air Heater Set Normal operation
Skin
30.0 30.0 corresponds to the adjacent
Skin1 Skin 2 Humidity illustration.
(The values can deviate
36.7 36.7 O2
from those shown in the
Humid. % illustration).
Set
45 50
O2 %
Set
t 21 21

O2 % Note:
In the case of Amelie
21 without regulated oxygen,
the O2 display without Set is
indicated.

Check power failure with battery

The unit is switched on and the self test was successful. Leave the controller switched on and switch off
the mains switch underneath on the mobile stand. An acoustic alarm must be activated and the red light
Power on the front panel must blink. Switch on the mains switch again; after the self test the controller
goes into normal operation again.

If one of these checks is not successful or if there is any uncertainty,

the unit may not be operated.

Maintenance

Install/ replace Oxygen Sensor

In the original equipment the oxygen sensors have to be installed in the sensor box, or in the case of
used sensors, these have to be replaced.
In the sensor box two connections for O2 sensors have been made ready.
AMELIE: Sensor 1 displays the actual value.
AMELIE STAR: Sensor 1 is utilized for regulating the O2 concentration over the O2-servo-relay. Sensor 2
displays the actual value.

Life time
An oxygen sensor is subject to wear independent of the length of time that the unit is switched on, but as
a function of the temperature and the oxygen partial pressure on the gas inlet surface of the sensor.
The sensor must be replaced if during the calibration of the values 21% O2 or 100% O2 are not reached or
if the displayed measured values do not seem plausible.

Ardo medical AG 11 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Open sensor box

Remove both screws from the cover.

AMELIE without O2-control:

Remove 1x blank cover from the sensor box
cover.

AMELIE STAR with O2-control:

Remove both blank covers from the sensor box
cover.

Install oxygen sensor

AMELIE without O2-regulation:

Screw one O2-sensor into the thread of the
cover.
Lightly tighten with the hand.

AMELIE STAR with O2-control:

Screw two O2-sensors into the thread of the
cover.
Lightly tighten with the hand.

AMELIE without O2-control:

Pull out the green/black cable with plug through the opening
of the sensor box (do not pull out too far!).
Connect plug with the green/black cable on the O2-sensor;
observe the mechanical coding.

AMELIE STAR with O2-control:

Connect plug with green/black cable to the O2-sensor,
and connect the plug with yellow/black cable to the other
O2-sensor, observing the mechanical coding.

Note:
The placing of which sensor is placed in which opening
only plays a subordinate role.
yellow / black = Sensor 2 = AMELIE STAR display
green / black = Sensor 1 = AMELIE STAR O2-control
green / black = Sensor 1 = AMELIE display

Ardo medical AG 12 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Close sensor box

Screw cover onto the sensor box. Take care

that the sensor cable is not clamped between
the housing and the cover.

Check oxygen sensors

Slide the sensor box into the incubator hood and connect the cable to the incubator.
Carry out the calibration with ambient air according to the Operating Instructions.

Accuracy of measurements
A comparative measurement with a calibrated O2-analyzer at an O2-concentration of 45% (stabilized)
must indicate 45% ± 3 on the display of the incubator controller.

Oxygen system in the incubator

At the non-regulated O2-inlet oxygen is fed to the fan wheel via a passive pneumatic regulator.
A flow meter must be pre-connected and the maximum inlet pressure is ≤ 0.4MPa.

At the regulated O2-inlet oxygen is fed via an installed pressure regulator to a 12VDC valve. This valve is
regulated by the incubator controller. This regulated flow of oxygen is fed via the passive pneumatic
regulator to the fan wheel. In case of a malfunction or power failure the 12VDC relay for the O2-servo-
control is switched to power-off and thus closed.

Servo-controlled O2-Inlet
The maximum permitted inlet pressure for the O2-servo inlet is 1MPa (10 bar).
If this value is exceeded, the function of the pressure reducing valve is impaired.
The outlet pressure of the installed pressure reducing valve is set by the
manufacturer to a maximum permissible value of 0.4MPa (4 bar).
Exceeding this value can lead to damage to the pneumatic regulator.

Non-regulated O2-Inlet
The maximum permitted inlet pressure for the non-regulated O2-inlet is 0.4MPa (4bar).
Exceeding this value can lead to damage to the pneumatic regulator.

Ardo medical AG 13 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Access the pressure regulator and the servo-control valve

Remark:
The maximum permissible outlet pressure of the pressure regulator has already been set
by the manufacturer to 0.4MPa.

Rear side of the unit

Inlet O2-uncontrolled Inlet O2-controlled

- Remove both screws on the support bracket of the regulated O2-inlet.

- Tilt the support bracket slightly down, lift slightly and pull away from the housing.

Pressure Regulator / Servo-Control Valve

Inlet O2-controlled

Adjusting knob for pressure regulator

Manometer of pressure regulator

Outlet to pneumatic regulator

12VDC-connector from controller

Ardo medical AG 14 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Adjusting the pressure regulator
- Pull rotary knob upwards = unlocking

- Red ring must be visible.

- Twist left or right and adjust to the desired pressure on

the manometer.

- Press rotary knob again downwards = locking

- The red ring must no longer be visible if locking is

correct.

Note:
The pressure regulator cannot be adjusted in a pressure-
free state.
Maximum permissible factory setting is 0.4MPa (4bar).

Oxygen hose connections

The external hosing connection to the incubator and the connections are to be
inspected for cracks and leak-tightness.
The internal hosing connections and screw threads are to be inspected for cracks
and leak-tightness.
Leaks in the oxygen supply must be made leak-proof; cracked hoses are to be
replaced.

Ardo medical AG 15 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Oxygen system

Amelie star O2-Inlet 1 O2-Inlet 2

Amelie
≤ 1MPa ≤ 0.4MPa
servo-control uncontrolled

AR10
Pressure regulator

max. 0.4MPa
Control
Signal

VZ 100
O2-Servo-Relay

Passive
Pneumatic Regulator

O2-Output

Ardo medical AG 16 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Maintenance of the Passive Pneumatic Regulator Type 1 and Type 2 (2-yearly)

The pneumatic regulator must be inspected every two years for functionality.
To inspect the functionality the pneumatic regulator has to be dismounted.

Dismounting the Passive Pneumatic Regulator Type 1 and Type 2

In order to have access to the hose system in the pneumatic regulator, the motor unit has to be
dismounted; see section “replace motor”.

Air intake

Retaining screw

- Remove the air filter housing with the two knurled screws on the rear side of the unit.
- Unscrew the retaining screw next to the air intake.

- Remove the 2x retaining screws on the right side of the housing shell.

Pneumatic Regulator
25-30mm

- Lift the upper part of the housing shell on the right side with the aid of the fitting rail.
- Set a distance of approx. 25-30mm with i.e. a piece of wood between the upper and lower shell.

Ardo medical AG 17 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
- Dismount the hose system of the pneumatic regulator inside the incubator.
- Lift up the pneumatic regulator approximately 20mm and pull out forwards.

Rubber pad Air intake nozzle

20mm

Maintenance of the pneumatic regulator Type 1

Sealing surfaces
Type 1

- Open the regulator housing: remove four screws from the cover.
- Carefully remove the cover; do not scratch the sealing surfaces.

Ardo medical AG 18 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
 Type 1

- Open the mixing valve: remove four screws from the flange.
- Carefully remove the flange; do not scratch the sealing surfaces.

Sealing surfaces

Type 1

- Slightly press the spindle with the finger; the spindle should slide smoothly and then spring back.
- Loosen the nut from the spindle and inspect the individual parts as follows:

Type 1
a) b)

a) Inspect the membrane for cracks and brittleness.

b) Inspect the seals for cracks and brittleness.
Note: the colour of the seal (here grey) can vary depending on the series.

Cracks and brittle parts should be replaced.

Re-assemble parts and tighten the nut. After re-assembly check again with the finger that the spindle
slides and springs back.

Ardo medical AG 19 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
 Do not lubricate! Do not use any grease or oil! These parts come into contact
with oxygen and must not be lubricated.
Clean off any dust or dirt with a clean, lint-free cloth.

After re-assembling the pneumatic regulator and fitting in the incubator,

the hose system is tested for leak-tightness.

Maintenance of the pneumatic regulator Type 2

Sealing surfaces
Type 2

- Open the regulator housing: remove four screws from the cover.
- Carefully remove the cover; do not scratch the sealing surfaces.

Type 2

- Open the mixing valve: remove four screws from the flange.
- Carefully remove the flange; do not scratch the sealing surfaces.

Ardo medical AG 20 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
 Sealing surfaces

Type 2

- Slightly press the spindle with the finger; the spindle should slide smoothly and then spring back.
- Loosen the nut from the spindle and inspect the individual parts as follows:

a) b) c Type 2

a) Inspect the membrane for cracks and brittleness.

b) Inspect the O-ring 4x1.8mm for cracks and brittleness.
c) Inspect the seal for cracks and brittleness.

Cracks and brittle parts should be replaced.

Re-assemble parts and tighten the nut. After re-assembly check again with the finger that the spindle
slides and springs back.

Do not lubricate! Do not use any grease or oil! These parts come into contact
with oxygen and must not be lubricated.
Clean off any dust or dirt with a clean, lint-free cloth.

After re-assembling the pneumatic regulator and fitting in the incubator,

the hose system is tested for leak-tightness.

Ardo medical AG 21 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Dismounting the Controller
Normally it is not necessary to dismount the controller. However, a replacement of the internal battery
or controller failure may make this necessary.

- Switch Off controller

- Disconnect power cord

- Disconnect printer cable (if installed)

- Unscrew both wingnuts

- By lightly pressing on the mains socket or

on the RS232-socket slide the controller a
little forwards out of the incubator
housing.

- Grasp the controller by the front panel

and pull out.

- Remove all plugs on the rear side of the

controller. (The plugs are protected
against being mistakenly connected).

Never change the controller from one incubator to another incubator!

The controller is calibrated together with its sensor box.

The serial number of the controller must comply with the serial number
on the sensor box.
In case the serial numbers are different, the incubator must not be operated!

Ardo medical AG 22 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Battery
The rechargeable 9V NiMH battery serves to maintain the alarm in case of a power failure.
The battery must be replaced after 3 years.

In order to prevent any damage to the unit, only the original replacement batteries
must be used: GP17R8H Ni-MH 8.4V/170mAh.
The battery prescribed by ARDO is protected against short-circuiting.

Replace battery

Dismount the controller.

- Remove the four fixing screws on the front panel.
- Open the front panel towards the front.

- Carefully remove the clip from the re-chargeable battery (do not cause a short-circuit
with the + and - poles!)
- Lift the re-chargeable battery from its holder and replace with a new battery of the same type.
Type: GP17R8H Ni-MH 8.4V/170mAh
- Note: Is the voltage on the new battery ≤ 5.5VDC, the new battery has to be charged with
an external battery-charger to a voltage of higher than 5.5VDC.
- Connect the clip to the battery.

Clip
Holder

- Guide the front panel back into the controller housing.

- Screw the front panel to the housing.
- Mount the controller back into the incubator.

Functional test
Switch on the controller; the incubator must start in normal mode without any alarm.
Separate the mains connection from the incubator. The Power-LED on the front panel of the controller
must blink and the acoustic alarm must be active for at least 10 minutes.

Ardo medical AG 23 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Battery LED

On the front panel of the controller there is a bicolored battery LED.

If the voltage is lower on the battery than 9V, the battery will be charged when the controller
is switched on.
If the voltage on the battery exceeds 9V, the charging is stopped or maintained.

Charging voltage [VDC] Color of LED

<9 yellow
>9 green

Battery voltage

During the normal mode it is possible with a key combination to query the present battery voltage.

- Switch on controller.
- Wait until the main menu appears (whether Air or Skin mode is unimportant).
- LED for keyboard lock must no longer be lit up.

DD-MM-YYYY hh:mm
Unit: °C Air
Air Set
Heater
Skin
30.0 30.0
Skin1 Skin2 Humidity
9.6 7.2 O2
Humid. %
Set
45 50
O2 %
Set
21 21

- Simultaneously press and hold down both keys.

While the keys are being held down, the display in the display area Skin 1 changes from displaying
the temperature to displaying the battery voltage.
Example: 09.6 = Battery voltage 9.6VDC.

Alarm battery faulty

During operation the re-chargeable 9V NiMH battery is monitored. If the battery voltage drops below 5.5V,
the alarm “Alarm Error Battery” appears on the display.
The same alarm appears if the battery is not connected or the connection has been interrupted.

Note: If the battery voltage should drop to ≤ 5.5 VDC due to longer storage or non-use of the incubator,
the battery must be charged with an external battery charger to a voltage higher than 5.5 VDC.

Ardo medical AG 24 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Motor and fan wheel

Replace fan wheel

Disconnect the unit from the mains supply.

The dismounting of the mattress base and the cover panel is described in the Operating Instructions.

Lift up and remove the heater cover.

Caution! The heater is now exposed.
If the unit has not yet cooled down, there is a danger of burns!

Heater cover

Danger of burning

Dismount fan wheel

Loosen the knurled screw in
clockwise direction.
Lift off the fan wheel from the motor
spindle.

Slide new fan wheel onto the motor spindle as far as the stop and then tighten the knurled nut in the
anticlockwise direction.

Ardo medical AG 25 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Replace Motor

If the noise level of the incubator is too high (≥ 50dBA), it should be checked to see whether the fan wheel
can still be freely rotated. A worn bearing in the motor shaft can also lead to an increase in the noise level.
Such a motor with an excessive noise level must be replaced.
Disconnect the unit from the mains supply.
The dismounting of the mattress base and the cover panel is described in the Operating Instructions.
Info: Connection motor to controller, plug J1 pin 3 and 6.

Dismount motor unit

Remove both screws.

Lift out the motor unit by the handles.

2
3

5
8 7 6
Disconnect plug connections:
1. O2-Servo-Relay (for Amelie star only)
2. Air flow sensor
3. Speed sensor for motor
4. Protective earth ground for motor and air heater
5. Phase / Neutral for air heater and motor
6. Sensor for water level and position switch for water reservoir
7. Protective earth ground for humidifier heater
8. Phase / Neutral for humidifier heater

Ardo medical AG 26 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Dismount speed sensor

- Remove both screws from the cover.

- Lift the cover.

- Disconnect the plug.

- Loosen adjusting screw on the pulse generator disc.

- Do not yet remove pulse generator disc.

- Remove both screws from the housing.

- Lift up housing together with the pulse generator disc from
the motor shaft.

Caution! Do not damage the photoelectric sensor!

Dismount motor

- Loosen the knurled screw in clockwise direction on the fan

wheel and lift off the fan wheel from the motor spindle.

- Remove the four screws from the motor suspension.

- Lower the motor out downwards.

Ardo medical AG 27 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Dismount motor (continued)

- Unscrew all four screws on the rubber

buffers of the motor suspension.

- Remove the motor suspension by lifting up

from the motor.

- Fix the motor suspension with these four

screws onto the new motor.

- After fixing the motor suspension onto the

new motor, the four rubber buffers should
be uniformly flush with the surface of the
motor suspension.

If the four rubber buffers have been correctly

fitted, the motor “swims” freely on the rubber
buffers and does not touch the white motor
suspension.
a) Caution!
If the motor touches the motor suspension,
b) the motor noise carries to the incubator after
the motor has been fitted.

c) a) Motor suspension
b) Rubber buffer
c) Motor

- Screw the speed sensor firmly again onto the motor housing in the reverse sequence to that described
above. Make sure that the pulse generator disc does not touch the photoelectric sensor.
- The wiring of the motor capacitor and of the motor supply is to be correspondingly coupled to the new
motor.
- Assemble the motor suspension together with the motor into the motor unit.

Ardo medical AG 28 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Heaters

Replace Air Heater

Disconnect the unit from the mains supply.

Information for checking simply whether the heater is faulty or not:

Connection air heater on the controller, plug J1 pin 1 and 4 = 165Ω approx. power 350W.

In order to replace the air heater, the motor unit has to be dismounted; see section “replace motor”.

- Disconnect phase and neutral conductor

from the heating element.

- Disconnect protective earth ground from

the heater flange.

- Twist the heating device in an

anticlockwise direction and remove.

- Remove the three heater mounting

screws.
- Take out the heating element upwards.

- When fitting the new heating element,

take care that the silicone seal under the
heating element is positioned correctly on
the screw holes.

Ardo medical AG 29 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Replace Humidity Heater

Disconnect the unit from the mains supply.

Information for checking simply whether the heater is faulty or not:

Connection humidifier heater on the controller, plug J1 pin 2 and 5 = 312Ω approx. power 190W.

In order to replace the humidifier heater, the incubator housing must be dismantled into two parts.

2
3

5
8 7 6
Disconnect plug connections:
1. O2-Servo-Relay (for Amelie star only)
2. Air flow sensor
3. Speed sensor for motor
4. Protective earth ground for motor and air heater
5. Phase / Neutral for air heater and motor
6. Sensor for water level and position switch for water reservoir
7. Protective earth ground for humidifier heater
8. Phase / Neutral for humidifier heater

Separate the corrugated oxygen hose by

pulling downwards away from the nozzle.

Ardo medical AG 30 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Dismount the water reservoir

Pull out the water reservoir completely and

lay it on a table.

Dismount the controller

- Disconnect power cord

- Disconnect printer cable (if installed)

- Unscrew both wingnuts

- By lightly pressing on the mains socket

or on the RS232-socket slide the
controller a little forwards out of the
incubator housing.

- Grasp the controller by the front panel

and pull out.

- Remove all plugs on the rear side of the

controller. (The plugs are protected
against being mistakenly connected).

Never change the controller from one incubator to another incubator!

The controller is calibrated together with its sensor box.

Ardo medical AG 31 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Lifting up the hood

In order to avoid damage to the Plexiglas hood, two people are necessary for lifting up the hood.

Right rear side

3 1) Remove the sensor box cable

2) Pull out the locking knob.

3) Hold by the hinge and pull out the hinge.

Left rear side

3) Hold by the hinge and pull out the hinge

at the same time with the hinge on the
3 right side.

4) As a pair, hold the

hood by all four
hinges and lift up the
hood.
4

Ardo medical AG 32 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Lifting up the upper housing section

- Remove the four M6 x 20mm hexalobular

socket screws on the underside of the
housing.
Note: on the photo only two of the four
screws are depicted, however the lower
housing section is symmetrical.

- As a pair, hold the upper housing section

by the fitting rails and lift up. Lay the
upper housing section with the upper side
face downwards on the table.
Note: a soft underlay protects the housing
finishing from scratches.

The humidifier heater assembly is now visible and accessible.

Caution!

If the humidifier was

in operation shortly
before disassembling,
the humidifier heater
will be hot.

Disconnect the Phase, Neutral

and Protective earth ground from
the heating element.

Ardo medical AG 33 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
 b)
a) Loosen the angle bracket screws
a) for the overtemperature switch
(Klixon), but do not remove.

b) Loosen the adjusting screw for

the overtemperature switch, but
c) do not remove.

c) Pull out both overtemperature

switches 85°C (above and below)
from the support
a)

b)

View into the insertion chamber of

the water reservoir.

Remove the four fixing screws on

the heater flange.

Pull out the heater towards the

front.

Replace the faulty heater with a

new one.

Caution!
The sequence of the seals and the
heater insulation shown here is to
be observed during assembling!

Reassemble the four fixing screws

on the heater flange.

Ardo medical AG 34 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
 b)
a) Slide both overtemperature
c) switches (above and below) into
the support up to the stop.
Note:
The overtemperature switches
are connected in series. It is thus
a) immaterial which is above or
below.

b) Moderately tighten the adjusting

screw for the overtemperature
switch.
c)
c) Tighten the angle bracket
b) screws.

Reconnect the Phase, Neutral

and Protective earth ground with
the heating element.

Caution!
Ensure that the plugs or the
protective earth ground
respectively are firmly fitted.

Important
Information Since the amount of work involved in replacing the position switch, its seal,
the overtemperature switches, and the sensor contact for water level is the same as
just replacing the humidifier heater, we recommend checking these other electrical
and mechanical parts and if necessary replacing them.

Position switch with seal

Sensor contact for water level

Ardo medical AG 35 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Replace position switch for water reservoir
The mechanical replacement of the parts should not cause any difficulties and is not described here in
detail. The wiring of the switch is transferred directly to the new switch or it can be followed using the
wiring diagram in these service instructions.
(See also pictures in the chapter «Replace Humidity Heater»).

Replace seal for position switch

See «Replace position switch».

Replace overtemperature switch 85°C (Klixon)

Disassembling the overtemperature switches is consistent with that described in the chapter «Replace
Humidity Heater». The wiring of the overtemperature switches is transferred directly to the new
overtemperature switches or it can be followed using the wiring diagram in these service instructions.

Replace sensor contact for water level

Also here the mechanical replacement of the parts should not cause any difficulties and is not described
here in detail. The wiring of the contacts is transferred directly to the new contacts or it can be followed
using the wiring diagram in these service instructions.
(See also pictures in the chapter «Replace Humidity Heater»).

Replace humidity heater (continued)

Place the upper housing section onto the lower housing section

- Again as a pair, hold the upper housing

section by the fitting rails and place onto
the lower housing section.
Ensure that the bumper strip is not
trapped.

- Screw down the upper part to the lower

part with the four M6 x 20mm hexalobular
socket screws.

Knock the bumper strip by hand into the

circumferential slit in the housing.

Slit

Bumper strip

Ardo medical AG 36 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Connecting up the oxygen hose

Important! Slide the oxygen hose back onto the nozzle.

Inserting the water reservoir

After replacing the heater or after loosening the fixing screws of the heater, the alignment of the heater
element with the heater device of the water reservoir may have to be readjusted.

Slide in the drawer with water reservoir up

to the stop and then pull it out again.

Sliding the drawer in and pulling it out

should be possible without any great effort.

If the effort required is too great, the

alignment of the heater device must be
adjusted, see the following page.

Do not apply any lubricant to the heater element or in the heater device bore hole on
the water reservoir!
Lubricants lead to toxic smoke and can cause a fire.

Ardo medical AG 37 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Adjusting the heater element alignment with the water reservoir

The alignment can be checked using

the vapour outlet opening.

Slightly loosen the four fixing screws on

the heater flange and move the heater
in the appropriate direction.
If the adjustment of the alignment is
correct, tighten the four screws.

Inserting the controller

Inserting the controller is easier before the motor unit has been fitted. The wiring of the controller can be
straightened out through the housing opening for the motor unit.

Mounting the motor unit

Mounting is carried out in the reverse

order to that described at the beginning
of this chapter.

Caution!
When assembling take care that no
wire is trapped between the housing of
the speed controller and the housing
floor (avoidance of faulty wires and
noise transfer).

Ardo medical AG 38 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Mounting the hood

Mounting the hood is carried out in the reverse order to that described at the beginning of this chapter.

Cleaning of the humidifier

Only distilled water may be used to humidify the incubator. Nevertheless, after prolonged usage of the
humidifier, deposits of calcium carbonate (scale) may build up on the heating device inside the water
reservoir.
The scale deposits may be removed as follows:

Heating device and humidifier chamber

With a stiff brush or with a little scale remover (decalcifier).
Afterwards flush copiously with water.

Heating device

Humidifier chamber

Dismantling the heater device for cleaning is normally not necessary.

If dismantling should be necessary, the alignment with the heater must be
checked following reassembly.

Do not apply any lubricant to the thread of the heater device on the water reservoir!
Lubricants lead to toxic smoke and can cause a fire.

In order not to promote the deposition of scale on the surfaces, scratches due to
mechanical cleaning must be avoided.
Metal and plastic will be corroded or degraded by scale remover (decalcifier)
that is too aggressive. The manufacturer’s instructions related to this must be
implicitly observed.

All parts that come into contact with scale remover (decalcifier) must be neutralized
by copious flushing with water.
Neutralization prevents toxic vapours in the patient area.
Neutralization prevents unnoticed corrosion in the parts affected.

Ardo medical AG 39 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Dismantling the heating device from the humidifier chamber

Unscrew the nut M24x2

Pull out the heating device

Sequence of the parts and seals

c) a) Heating device

b) Teflon seal (PTFE)

c) Silicone seal

b) d) e) d) Teflon seal (PTFE)

e) Nut M24x2
a)

When reassembling the sequence of the

seals must be observed.

The heating device must not be

allowed to touch the side walls of
the humidifier chamber following
tightening of the nut!

Ardo medical AG 40 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Replacing seal / frame for humidifier opening

The humidifier opening becomes visible after removal of the mattress base and the cover panel.
The seal on the humidifier opening prevents vapour from the humidifier penetrating into the insertion
chamber of the water reservoir.

If the humidifier was in operation shortly before, this region could still be hot.

Check that the seal has no cracks and forms a seal with the cover of the water reservoir.

Parts description of the humidifier opening

Frame

Silicone seal

(Cover of the water reservoir)

Pull out the water reservoir

a) Remove the four screws on the frame

and lift out the frame.

a) Note: The frame should be replaced

if it is brittle or cracked.

b) Take out the seal from the top and

b) replace with a new seal.

Replace the frame and fix with the four

screws (moderately tighten).

Afterwards slide in the water reservoir

again and check whether the seal forms a
seal with the cover of the water reservoir.

Ardo medical AG 41 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Temperature measuring and Humidity measuring (yearly)

Temperature Measuring

To ensure reproducible measurement of the incubator temperature, the following instructions must be
adhered to:

Operating Conditions
The measurement must be performed at an ambient temperature between 21°C and 26°C and at a
humidity of 30% to 50% RH in the room. Draughts are to be avoided.

Measuring equipment
The temperature measurement must be performed in the middle of the horizontally aligned lying surface.
The vertical distance to the lying surface must be 10cm.

The installation to measure the temperature can be carried out in a simple fashion
with the reference base provided and is also reproducible.

Precision thermometer

Humidity sensor

Skin sensor 1

Skin sensor 2
10cm

Reference base:

Reference base:
Put heat conducting paste in the thermometer support and place in the center of the lying surface.
Precision thermometer:
Guide the thermometer through the drill hole on the hood above the center and into the support on
the reference base.
Skin sensor:
Put heat conducting paste on the contact surface and fix on the reference base close to the
thermometer with cable ties.

Important If a digital temperature measuring device is used, attention must be paid

to ensuring that a good heat transfer takes place between the thermo element
and the copper plate on the reference base (utilize heat conducting paste).
The reference base attenuates the measurement and is to be utilized in any event.

Important The size of the measuring device or its sensor may not
negatively influence the air flow in the incubator hood.

Ardo medical AG 42 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Measuring
The reference base is placed together with the precision thermometer and with at least skin sensor 1 into
the incubator.

Operate the incubator in Air mode with humidifier.

Set Air: 34.0°C

Set Humidity: 50%RH

The temperature in the incubator must be stable for at least 1 h before the temperature may be read off
the thermometer.

Compare the temperature read on the thermometer with the values indicated on the display.

Maximum permitted deviation:

Air: +/-0.5°C
Skin: +/-0.3°C

If the deviation is unacceptable, the appropriate parameter must be compensated

in the service menu.
If a change in the compensation has been made in the service menu, its effect must
be subsequently measured without fail!

Humidity Measuring

The humidity measurement can be carried out parallel to the temperature measurement.

Operating conditions
The measurement must be performed at an ambient temperature between 21°C and 26°C and at a
humidity of 30% to 50% RH in the room. Draughts are to be avoided.

Measuring equipment
Depending on the size and the composition of the sensor, it should also be placed in the middle of the
lying surface and 10cm above the lying surface.

Measuring
Operate the incubator in Air mode with humidifier.

Set Air: 34.0°C

Set Humidity: 50%RH

The temperature and humidity in the incubator must be stable for at least 1 h before the humidity may be
read off the hygrometer.

Compare the temperature read on the hygrometer with the values indicated on the display.

Maximum permitted deviation:

Humidity: +/- 8%RH

If the deviation is unacceptable, the appropriate parameter must be compensated in

the service menu.
If a change in the compensation has been made in the service menu, its effect must
be subsequently measured without fail!

Ardo medical AG 43 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Scales for Incubator

Check or Calibration of the scales (half-yearly)

This function is used for calibrating the weight sensors and is not required in everyday service.
Calibration of the scales is carried out by the technical service department.
Any repairs to the scales are carried out by the manufacturer.

The scales must be checked and possibly calibrated by the technical service
department prior to the initial operation or after repair.
For calibration a precise reference weight of 5000g is necessary.

The accuracy of the scales must be checked by the technical service department
every half year. In case of any deviation the scales must be re-calibrated.

All objects, including the mattress and any dirt, must be removed from the scale pan.

Important: For a precise calibration the scales must be stable at a temperature of 34°C.
Afterwards set the temperature-stabilized scales to zero.

Menu Weight

In order to see the weight and the trend chart in the controller display, select the Weight menu
Select Humidity menu in order to get to the Weight menu.

M AIN MENU

DD-MM-YYYY hh:mm
Air
Air Set
Skin
30.0 30.0
Skin 1 Skin 2 Humidity
Humidity
36.0 --.- O2
Humid. %
Set
45 50
O2 % Green LED
Set Open / Close
t 21 21

- Press Open key, the green LED lights up and access is given to the keys.
- Press Humidity key and the menu Weight appears

Ardo medical AG 44 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
MENU WEIGHT (continued)

DD-MM-YYYY hh:mm
Unit: °C Set
Air Set
Heater
Weight
30.0 30.0
Skin 1 Skin 2 Trend
36.0 --.- Home
Humid. %
Set
45 50
O2 %
Set
t 21 21

- Press Weight key, the Weight sub menus appear.

DD-MM-YYYY hh:mm
Unit: °C Trend
Air Set
Heater
Calibration
30.0 30.0
Skin 1 Skin 2 Zero
36.0 --.- Home
Humid. %
Set
45 50
O2 %
Set
t 21 21

- Press Trend key; the weight display and the trend appear.

Display of weight and trend

DD-MM-YYYY hh:mm
Unit: °C Times
Air Set
Heater
Delete
30.0 30.0
Skin 1 Skin 2

36.0 --.- Home

g Weight 7 Days Humid. %
Set
200 45 50
100
O2 %
0 t Set
First: 1234g
100
Last: 4567g 21 21

- Select Home key until the main menu appears, or select another menu.
- Press Close key

Ardo medical AG 45 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Setting the Scales to Zero

MENU WEIGHT

DD-MM-YYYY hh:mm
Unit: °C Set
Air Set
Heater
Weight
30.0 30.0
Skin 1 Skin 2 Trend
36.0 --.- Home
g Weight 7 Days Humid. %
Set
200 45 50
100
O2 %
0 t Set
First: 1234g
100
Last: 4567g 21 21

- Press Open, the green LED lights up and access is given to the keys.
- Press Humidity key and the menu Weight appears
- Press Weight key, the Weight sub menus appear.

DD-MM-YYYY hh:mm
Unit: °C Trend
Air Set
Heater
Cal.
30.0 30.0
Skin 1 Skin 2 Zero
36.0 --.- Home
g Weight 7 Days Humid. %
Set
200 45 50
100
O2 %
0 t Set
First: 1234g
100
Last: 4567g 21 21

- Press zero key, the scales start setting to zero. The following display appears:

Ardo medical AG 46 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Setting the Scales to Zero (continued)

DD-MM-YYYY hh:mm
Unit: °C Trend
Air Set
Heater
Cal.
30.0 30.0
Skin 1 Skin 2 Zero
36.0 --.- Home
Humid. %
Set
Weight: 0400g 45 50
O2 %
Please wait . . . 9s Set
21Humid.
21 %
Set
Weight: 0400g 45 50
O2 %
Set
Please wait . . . 8s 21 Humid. %
21 Set
Weight: 0400g 45 50
O2 %
Set
Please wait . . . 7s 21 21

Humid. %
Set
Weight: 0400g 45 50
O2 %
Set
Please wait . . . 0s 21 Humid. %
21 Set
Weight: 0400g 45 50
O2 %
Set
Please wait . . . Humid. %
21 21 Set
Weight: 0000g 45 50
O2 %
Set
21 21

Please note:
After pressing the Zero key the actual zero balancing on the scales is delayed by 10 seconds.
These 10 seconds allows the user to lift up the patient or any objects from the scale pan.

- The seconds are counted from 10 down to 0 on the display.

- When 0 seconds has been reached a short beep sounds – the actual zero balancing of the scales
starts.
- After 5 seconds a second beep sounds – the zero balancing of the scales has taken place.

The display must show 0000g +/- 1g when setting to zero, otherwise the zero key must be
once more pressed.

- Press Home key to go to the Main menu.

- Select a further menu or press Close key.

Ardo medical AG 47 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Setting the Scales to Zero (continued)

DD-MM-YYYY hh:mm
Unit: °C Air
Air Set
Heater
Skin
30.0 30.0
Skin 1 Skin 2 Humidity
36.0 --.- O2
g Weight 7 Days Humid. %
Set
200 45 50
100
O2 %
0 t Set
First: 1234g
100
Last: 0000g 21 21

The value displayed for the last weighing is now set to zero.

Error Zero Setting

DD-MM-YYYY hh:mm
Unit: °C Trend
Air Set
Heater
Cal.
30.0 30.0
Skin 1 Skin 2 Zero
36.0 --.- Home
Humid. %
Set
Error Zero Setting
(max. 2000g)
45 50
O2 %
Set
21 21

Weights greater than 2000g cannot be set to zero.

Ardo medical AG 48 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Checking Calibration

The scales must only be calibrated if during the checking of the scales there is a deviation from the
values given below.

Checking the four weight sensors

The scales is set to zero.
The scale pan is empty; the four fastening screws in the scale pan are visible. These four fastening
screws correspond to the four supporting points of the weight sensors.

Place the reference weight of 2000g for checking the scale (not for calibration) in the middle of the scale
pan; the display must indicate 2000g +/-5g. If the display is not within the tolerance limits, the scales must
be calibrated.

Place the reference weight in the scale pan in the region of the first of the four fastening screws (weight
sensor); the display must indicate 2000g +/-10g. One after another load the three further sensors with the
reference weight and check the display; the display must indicate 2000g +/-10g (the order is not
significant).

2kg

If one of the sensors deviates from the required value, the manufacturer is to be contacted.

Perform calibration

DD-MM-YYYY hh:mm
Unit: °C Trend
Air Set
Heater
Calibration
30.0 30.0
Skin 1 Skin 2 Zero
36.0 --.- Home
g Weight 7 days Humid. %
Set
200 45 50
100
O2 %
0 t Set
First: 1234g
100
Last: 0000g 21 21

- Press Open, the green LED lights up and access is given to the keys.
- Press Humidity key and the menu Weight appears.
- Press Weight key; the Weight sub menus appear.

Ardo medical AG 49 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Perform calibration (continued)

After pressing the Calibration key the calibration begins. A further message appears as a precaution.
To cancel the calibration press the key No or do not press any key for 15 seconds. The calibration is not
executed and the previous menu appears.

DD-MM-YYYY hh:mm
Unit: °C Trend
Air Set
Heater
Calibration
30.0 30.0
Skin 1 Haut 2 Zero
36.0 --.- Home
g Weight 7 days Humid. %
Set
200 45 50
100
O2 %
0 t Set
First: 1234g
100
Last: 0000g 21 21

- Press Calibration key; the menu shown below appears:

If no reference weight of 5000g has been laid on the scale pan,

the next step must not be confirmed with the "Yes" key.

DD-MM-YYYY hh:mm
Unit: °C Yes
Air Heater Set

30.0 30.0
Skin 1 Skin 2

36.0 --.- No
Humid. %
Note! Set
For the calibration it needs
45 50
5000g weight O2 %
Set
are you sure? 21 21

- Place 5000g reference weight on the center of the scale pan.

- Press Yes key; the display shown below appears:

Ardo medical AG 50 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Perform calibration (continued)

DD-MM-YYYY hh:mm
Unit: °C Trend
Air Set
Heater
Calibration
30.0 30.0
Skin 1 TT-MM-JJJJ Skin 2 Zerohh:mm
Unit: °C
36.0 Luft --.-
Heizung
Home
Set
Diagramm
Kal.
30.0 30.0
Humid. %
Set
Haut 1 Haut 2 Null
Please wait . . . 45 50
36.0 O %
2
--.- Zurück
Set Feuchte %
21 21 Set
45 50
O2 %
Weight: 5000g Set
21 21

The display must show 5000g +/-5g when calibrating, otherwise press the Calibration key once again.
If the tolerance limits of +/-5g cannot be achieved, the scales may no longer be used and the
manufacturer must be contacted.

- Press Home key; the value is adopted.

- Remove the 5000g reference weight from the scale pan.

Checking the four weight sensors

Place the reference weight of 2000g for checking the scale (not for calibration) in the middle of the scale
pan; the display must indicate 2000g +/-5g. If the display is not within the tolerance limits, the scales must
be calibrated.

Place the reference weight in the scale pan in the region of the first of the four fastening screws (weight
sensor); the display must indicate 2000g +/-10g. One after another load the three further sensors with the
reference weight and check the display; the display must indicate 2000g +/-10g (the order is not
significant).

2kg

If one of the sensors deviates from the required value, the manufacturer is to be contacted.

Ardo medical AG 51 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Alarms and System Messages
If an alarm occurs, the trend chart in the display is overwritten with the appropriate alarm message and at
the same time an acoustic alarm is heard. Additionally, the red LED on the controller and on the sensor
box blink.
If two or more alarms are activated simultaneously or in short intervals, the display shows the first alarm
message. After the first alarm has been rectified, the second alarm then appears on the display and so on
and so forth.

Alarm Reset

Power

>37°
Battery

Alarm Lamp Alarm and System Open / Close

Alarm Messages

An alarm can be interrupted by pressing the Alarm Reset key.

Checkout-State of the Temperature

The actual value must be stable over a period of 10 minutes to within ±0.5°C of the set value before
temperature deviation monitoring between the actual value and the set value begins. In this way alarm
signals are suppressed during the warm-up phase or for large changes in the set value.

Checkout-State of the Humidity

The actual value must be stable over a period of 1 minute to within ±3%RH of the set value before
humidity deviation monitoring between the actual value and the set value begins.

Checkout-State of Oxygen
The actual value must be stable over a period of 1 minute to within ±2% O2 of the set value before
oxygen deviation monitoring between the actual value and the set value begins.

Press Alarm Reset key once = Muting

The acoustic alarm is muted; the optical alarm nevertheless remains.
The check-out state for temperature humidity and O2 is not reset.
After 4 minutes the acoustic alarm is reactivated.
In the case of Oxygen servo-control (Amelie star) the following applies: The silenced alarm will be already
reactivated after 110 seconds in the case of an O2 deviation.

Press Alarm Reset key twice = Reset

The optical and the acoustic alarm are reset, the keyboard lock is opened and any corrections to the
settings can be made. If the error cannot be rectified by a correction, the reset alarm is again activated by
locking the keyboard.

Since the keyboard has been unlocked, the above-mentioned Checkout state for temperature, humidity
and O2 is reset. (An opened keyboard considers to be entering a new value). The alarms regarding
temperature, humidity and O2 are switched back to the start of the Check-out state. That means that the
temperature must again be stable to within ± 0.5°C over a period of 10 minutes, before a temperature
deviation alarm can be actuated.

Alarms that indicate a fault in the incubator are, however, immediately activated after the Open / Close
key has been deactivated.

Ardo medical AG 52 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Alarm Table
In the case of the following alarm the controller display remains blank and an optical and acoustic alarm is
activated.

Alarm Description
Alarm lamp (LED) blinks on the controller and an
Power failure acoustic alarm is activated.
(Failure of the AC supply or the internal No message appears on the display.
VCC-supply) The alarm can only be deactivated by switching
off the mains switch on the controller.
- Switch on the unit
Testing> - Switch off mains switch on the mobile stand or
disconnect power cord from the unit
- The internal 9V battery must sustain the alarm for
Result>
at least 10 minutes.

The following alarms appear as text on the display and optical and acoustic alarms are activated.

System alarm messages Description

Communication: error
Note: A cable connection is not correct
Please repair it by professional maintenance man
- Disconnect plug on the cable connection
Testing>
between the sensor box and the incubator.
- The air heater, the humidifier heater and the
Result>
O2-servo valve are all switched off.
Alarm Error LCD display Error in the LCD controller
Alarm Error ROM in the main MCU
Error in the controller
Alarm Error internal system in the main MCU
Alarm Error ROM in the client MCU A
Alarm Error ROM in the client MCU B
Error in the sensor box
Alarm Error internal system in the client MCU A
Alarm Error internal system in the client MCU B
Alarm Error Communication A
Error in the controller or sensor box
Alarm Error Communication B
Alarm Error ADC 1 in Sensor Box
Alarm Error ADC 2 in Sensor Box Error in the sensor box
Alarm Error ADC in the client MCU
Alarm Error Real Time Clock
Alarm Error SRAM Error in the controller
Alarm Error EEPROM
Testing> - Can only be simulated by the manufacturer
- The air heater, the humidifier heater and the
Result>
O2-servo valve are all switched off.

Ardo medical AG 53 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Alarm Table (continued)
The following alarms appear as text on the display and optical and acoustic alarms are activated.

System alarm messages Description

Alarm Error Motor Fan wheel is blocked or the motor does not turn
- Block the fan wheel or
Testing>
- brake the fan wheel.
Result> - The air heater is switched off.
The air flow temperature sensor is broken, short-
Alarm Error Air flow Temp. Sensor
circuited or is not connected.
Testing> - Disconnect plug and socket on the air flow sensor.
Result> - The air heater is switched off.
Temperature in the air flow between fan wheel and
Alarm Error Air flow
heater is too high.
- Dismantle the fan wheel and put incubator into
Testing> operation with Set 37°C or
- blow warm air carefully onto the air flow sensor.
Result> - The air heater is switched off.
Alarm Error Temperature Heater System The air heater of the incubator is faulty.
Testing> - Disconnect mains supply from the air heater.
- The disconnected air heater is detected by the
Result>
system as faulty.
Alarm Error Humidity Heater System Humidifier heater is faulty.
- Disconnect mains supply from the humidifier
Testing>
heater.
- The disconnected humidifier heater is detected by
Result>
the system as faulty.
Alarm Error Fan in the Sensor Box Fan wheel in the sensor box is blocked or faulty.
- Block the fan wheel in the sensor box with a plastic
Testing> stick (e.g. cable tie) from outside through the
ventilation holes and then start operating the unit.
- The air heater, the humidifier heater and the
Result>
O2-servo valve are all switched off.
Alarm Error Fan in the Control Unit Fan wheel in the controller is blocked or faulty.
- Block the fan wheel in the controller with a plastic
Testing> stick (e.g. cable tie) from outside through the
ventilation slits, and then start operating the unit.
- The air heater, the humidifier heater and the
Result>
O2-servo valve are not switched off.
Alarm Error Battery Internal battery id faulty or not connected
- Separate the 9V battery in the controller from its
Testing>
clip-connector.
- The air heater, the humidifier heater and the
O2-servo valve are not switched off.
Result>
- A charged internal 9V battery must sustain the
alarm for at least 10 minutes.

Ardo medical AG 54 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Alarm Table (continued)
The following alarms appear as text on the display and optical and acoustic alarms are activated.

System alarm messages Description

Alarm Error Keyboard Keyboard is defective (key short-circuited).
- Hold down a key on the front panel for at least
Testing>
10 seconds.
- The air heater, the humidifier heater and the
Result>
O2-servo valve are all switched off.
Alarm Sensor Box is placed wrong Sensor box is not correctly pushed into the hood.
- Pull the sensor box out of the hood up to the first
Testing>
catch.
- The micro switch on the sensor box opens.
Result> - The air heater, the humidifier heater and the
O2-servo valve are all switched off.

Alarm messages from Temp. Sensors Description

Sensor for the air temperature is broken or short-
Alarm Error Air Sensor
circuited.
- Can only be simulated by the manufacturer.
Testing>
(Sensors are inside the sensor box).
- The air heater, the humidifier heater and the
Result>
O2-servo valve are all switched off.
Sensor for skin temperature 1 is broken or short-
Alarm Error Skin Sensor 1
circuited.
- Operate the unit in skin control mode and
Testing>
disconnect skin sensor 1 from the sensor box.
Result> - The air heater is switched off.
If the temperature of skin sensor 1 is constantly
≥2°C lower than the Set of the skin temperature,
Alarm Skin Sensor 1 is placed wrong the incubator heats up with a rate of 1°C/h. After
reaching the checkout state for the first time, the
alarm is activated.
- Operate the unit in the skin control mode and
Testing> maintain skin sensor 1 at least 2°C lower than Set
Skin.
- The incubator heats up with a rate of 1°C/h and
Result>
activates the alarm after 1h approx.
Isolated temperature sensor is broken or short-
Alarm Error isolated Sensor
circuited.
Testing> - Can only be simulated by the manufacturer.
- The air heater is switched off.
Result>
(Sensors are inside the sensor box).
Alarm Air Sensor is different from Temperature difference between air sensor and
isolated Sensor isolated sensor is greater than 0.8°C.
- Can only be simulated by the manufacturer.
Testing>
(Sensors are inside the sensor box).

Result> - The air heater is switched off.

Ardo medical AG 55 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Alarm Table (continued)
The following alarms appear as text on the display and optical and acoustic alarms are activated.

Alarm Temperature Deviation Description

Mode Air control:

Alarm Temperature Deviation Temperature deviation is 3°C or more than the
set temperature.

Deviation below:
- In the Air mode adjust the Set to 37°C
- Wait until the check-out state is active (stable to
±0.5°C over 10 minutes)
- Open front door; at 34°C the alarm is activated
and the heater remains switched on.
- Press alarm reset once; the acoustic alarm is
deactivated and after 4 minutes must again go off.
- Close front door; at 36.8°C the alarm is
automatically cancelled.

Deviation above:
Testing>
- Afterwards in the Air mode adjust the Set to 34°C .
- Wait until the check-out state is active (stable to
±0.5°C over 10 minutes)
- Open the arm access opening and warm with an
electric hair-dryer (not hot!). Allow air to flow into
the hood.
- At 37°C the alarm becomes active and the heater
is switched off.
- Press alarm reset once; the acoustic alarm is
deactivated and after 4 minutes must again go off.
- Shut off the hair-dryer; at 34.2°C the alarm is
automatically cancelled.

More than -3°C = Alarm, heater remains switched on.

Result>
More than +3°C = Alarm, heater is switched off.

Ardo medical AG 56 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Alarm Table (continued)
The following alarms appear as text on the display and optical and acoustic alarms are activated.

Alarm Temperature Deviation Description

Mode Skin control:

Alarm Temperature Deviation Temperature deviation is 1°C or more than the set
temperature.
Deviation below:
- In the Air mode adjust the Set to 36°C.
(Warming the incubator up to 36°C in the Air
mode).
- After reaching 36°C, change from Air mode to Skin
mode.
- Wait until the check-out state is active (stable to
±0.5°C over 10 minutes)
- Open front door; at 35°C the alarm is activated
and the heater remains switched on.
- Press alarm reset once; the acoustic alarm is
deactivated and after 4 minutes must again go off.
- Close front door; at 35.8°C the alarm is
Testing>
automatically cancelled.

Deviation above:
- Wait until the temperature has again risen to 36°C.
- Open the arm access opening and warm with an
electric hair-dryer (not hot!) Allow air to flow into the
hood.
- At 37°C the alarm becomes active and the heater
is switched off.
- Press alarm reset once; the acoustic alarm is
deactivated and after 4 minutes must again go off.
- Shut off the hair-dryer; at 36.2°C the alarm is
automatically cancelled.
More than -1°C = alarm, heater remains switched on.
Result>
More than +1°C = alarm, heater is switched off.

Ardo medical AG 57 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Alarm Table (continued)
The following alarms appear as text on the display and optical and acoustic alarms are activated.

Alarm Temperature Deviation Description

Mode Air control:
Alarm Over Temperature (Over temperature is safeguarded against with the
isolated temperature sensor).
Set temperature up to 37°C:
- In the Air mode adjust the Set to 37°C
- Simultaneously press function keys Air, Humidity
and Upward (see graphic 1)
- At 38°C the alarm becomes active and the heater
is switched off.
- Simultaneously press both function keys O2 and
Upward (see graphic 2); instead of the isolated air
temperature sensor the temperature sensor for
regulation is indicated.
- Press the alarm reset key 1x; the acoustic alarm is
reset and must be again active after 4 minutes.
Testing>
Set temperature higher than 37°C
- In the Air mode adjust the Set to 38°C (yellow LE D
>37°C lights up).
- Simultaneously press function keys Air, Humidity
and Upward (see graphic 1)
- At 40°C the alarm becomes active and the heater
is switched off.
- Simultaneously press both function keys O2 and
Upward (see graphic 2); instead of the isolated air
temperature sensor the temperature sensor for
regulation is indicated.
- Press the alarm reset key 1x; the acoustic alarm is
reset and must be again active after 4 minutes.
- Set ≤37°C = Alarm at 38°C, heater off
Result>
- Set >37°C = Alarm at 40°C, heater off
Mode Skin control:
Alarm Over Temperature (Over temperature is safeguarded against with the
isolated temperature sensor).
- In the Skin mode adjust the Set to 37°C.
- Simultaneously press function keys Air, Humidity
and Upward (see graphic 1).
- At 40°C the alarm becomes active and the heater
is switched off.
Testing> - Simultaneously press both function keys O2 and
Upward (see graphic 2); instead of the isolated air
temperature sensor the temperature sensor for
regulation is indicated.
- Press the alarm reset key 1x; the acoustic alarm is
reset and must be again active after four minutes.

Result> - Alarm at 40°C; the heater is switched off.

Note:
Graphic 1 and graphic 2, as well as further descriptions for testing over temperature,
are laid out on the following pages.

Ardo medical AG 58 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Further descriptions for testing Over Temperature

The display is in the normal mode and the keys are blocked.
The settings for the set temperature have been made corresponding to the over temperature alarm that is
to be tested (air or skin).

DD-MM-YYYY hh:mm
Unit: °C Air
Air Set
Heater
Skin
36.0 36.0
Skin1 Skin 2 Humidity
36.5 36.6 O2
Humid. %
Set
45 50
O2 %
Set
21 21

Start of Over Temperature Test Graphic 1

DD-MM-YYYY hh:mm Reset key

Unit: °C Air
Air Set
Heater
Skin
36.0
Skin 1 Skin 2 Humidity
36.5 36.6 O2
Humid. %
Set
45 50
O2 %
Set
21 21

- Simultaneously press Air, Humidity and Upward keys.

In the display area “Set” the set temperature is no longer visible.
The heating display increases to maximum (maximum heating power).
The controller is now in the over temperature testing mode.
Note: The over temperature test can be interrupted with the reset key,
and the controller then goes into normal operating status.

Ardo medical AG 59 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Display of the Air Temperature Sensor

The Control sensor works as an independent air sensor in the sensor box.
This sensor is continually checked by the Isolated sensor. If there is a difference of ≥0.8°C,
the alarm “Alarm Air Sensor is different from isolated Sensor” is activated.
The other role of the isolated sensor is to activate the alarm in case of over temperature.

The value of the Control sensor must be checked for the over temperature test.
The procedure is as follows for this check:

The display is in the mode Over Temperature Test.

The Alarm Over Temperature (e.g. 40°C) has just bee n activated.

DD-MM-YYYY hh:mm
Unit: °C Air
Air Heater Set
Skin
39.8
Skin 1 Skin 2 Humidity
38.7 38.9 O2
Humidi. %
Set

Alarm Over Temperature

45 50
O2 %
Set
21 21

Display of the Control Sensor temperature. Graphic 2

DD-MM-YYYY hh:mm
Unit: °C Air
Air Set
Heater
Skin
40.0 45.8
Skin 1 Skin 2 Humidity
9.6 7.2 O2
Humid. %
Set

Alarm Over Temperature

45 50
O2 %
Set
21 21

- Simultaneously press and hold O2 and Upward keys.

In the display area “Air” the temperature of the control sensor is indicated.
This temperature must correspond to the required alarm values of 38°C or 40°C.

Note: the values displayed in other display areas are not relevant here. They are described in the
section “Indication of the operating states” in more detail.

Ardo medical AG 60 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Alarm Table (continued)
The following alarms appear as text on the display and optical and acoustic alarms are activated.

Humidity Alarm Messages Description

Humidity module switched off Humidity module is not configured in the sensor
(this is not an alarm, just an indication) box.

Result> - Contact manufacturer

Deviation of the measured humidity is greater than

Alarm Humidity Deviation
±15%RH from the set humidity.
Deviation below:
- In the Air mode adjust the Set to 34°C.
- Set humidity with Set to 65%RH.
- Wait until the check-out state is active (stable to
±3%RH for 1 minute).
- Open front door; at 50%RH the alarm is activated
and the humidity heater remains switched on.
- Press the alarm reset key 1x; the acoustic alarm is
reset and must be again active after 4 minutes.
- Close front door; at 51%RH the alarm is
automatically cancelled.

Deviation above:
Testing> - Set humidity with Set to 50%RH.
- Wait until the check-out state is active (stable to
±3%RH for 1 minute).
- Open the arm access opening and hold a small
container with hot water close to and underneath
the sensor box. (The fan wheel in the sensor box
draws the water vapor to the humidity sensor).
- At 65%RH the alarm becomes active and the
humidity heater is switched off.
- Press the alarm reset key 1x; the acoustic alarm is
reset and must be again active after 4 minutes.
- Remove the container with hot water from the
hood; at 64.9%RH the alarm is automatically
cancelled.
- Set 65%RH = Alarm at 50%RH; the humidifier
heater remains switched on.
- Set 50%RH = Alarm at 65%RH; the humidifier
Result> heater switches off.
Note: If the humidity of the surroundings is higher
than 50%, the Set humidity for the "deviation below"
test must be selected correspondingly higher.

Ardo medical AG 61 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Alarm Table (continued)
The following alarms appear as text on the display and optical and acoustic alarms are activated.

Humidity Alarm Messages Description

Alarm Error Humidity Heater System Error in the Steamer System.

- Disconnect mains supply from the humidifier
Testing>
heater.
- The disconnected humidifier heater is detected by
Result>
the system as faulty.
Alarm Error Humidity Sensor Humidity sensor in the sensor box is faulty.
- Can only be simulated by the manufacturer.
Testing>
(Sensor is inside the sensor box).

Result> - The humidifier heater is switched off.

Water empty = Indication on the display

(This symbol appears simultaneously - The water reservoir does not have sufficient water,
with the "Alarm Water reservoir is - or the sensor contact for water level is faulty
empty").

- The water reservoir does not have sufficient water,

Alarm Water reservoir is empty
- or the sensor contact for water level is faulty

- Empty the water reservoir.

- Slide the empty water reservoir back in.
Testing>
- Set humidity to greater than 00%RH (at Set
00%RH no alarm is emitted).

- In the display the “Water empty” symbol appears,

the alarm "Water reservoir is empty" is emitted
Result>
simultaneously.
- The humidifier heater is switched off.
- The water reservoir has not been inserted or not
Alarm Water reservoir is placed incorrectly
correctly inserted,
(The optical alarm appears immediately, the
- or the position switch for the water reservoir is
acoustic alarm is delayed for 4 minutes)
faulty.

- Unlock the water reservoir handle and partially pull

Testing>
out the water reservoir.

- The alarm "Water reservoir is placed incorrectly"

appears.
Result> - The humidifier heater is switched off.
- After 4 minutes the acoustic alarm sounds
additionally.

Ardo medical AG 62 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Alarm Table (continued)
The following alarms appear as text on the display and optical and acoustic alarms are activated.

Oxygen Alarm Messages Description

O2 Module Switched off
O2 Module is not configured in the sensor box.
(this is not an alarm, just an indication)

Result> - Contact manufacturer

O2 Module Off The display for O2 measurement is switched off with

(this is not an alarm, just an indication) the keyboard.

Result> - Switch on using the O2 menu.

Alarm O2 Deviation
Deviations of the measured O2-concentration is
(Amelie does not have this alarm, since her O2
greater than ±5% compared to the set value.
is only displayed and there is no O2-controlling).
Deviation below:
- In the Air mode adjust the Set to 34°C.
- Set O2 with Set to 35%O2.
- Wait until the check-out state is active (stable to
±2%O2 for 1 minute).
- Open front door; at 30%O2 the alarm is activated
and the O2- servo-relay remains switched on.
- Press the alarm reset key 1x; the acoustic alarm is
reset and must be again active after 110 seconds.
- Close front door; at 31%O2 the alarm is
automatically cancelled.

Deviation above:
Testing> - Set O2 with Set to 30%O2.
- Wait until the check-out state is active (stable to
±2%O2 for 1 minute).
- Allow additional oxygen to flow into the hood
through the second O2-inlet (non-regulated inlet).
(Or alternatively pass a second O2 hose through
the tube grommet in the hood and allow oxygen to
flow through a flow meter.
- At 35%O2 the alarm is activated and the O2-servo-
relay is switched off.
- Press the alarm reset key 1x; the acoustic alarm is
reset and must be again active after 110 seconds.
- Shut off the additional oxygen; at 34%O2 the alarm
is automatically cancelled.
- Set 35%O2 = Alarm at 30%O2; the Servo-relay for
the oxygen feed remains switched on.
Result>
- Set 30%O2 = Alarm at 35%O2; the Servo-relay for
the oxygen feed is switched off.

Ardo medical AG 63 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Alarm Table (continued)
The following alarms appear as text on the display and optical and acoustic alarms are activated.

Oxygen Alarm Messages Description

Alarm O2 Sensors are different, please adjust
O2 sensor 1 and O2 sensor 2 differ in their measured
(Amelie does not have this alarm, since there is
values by 3%.
only one O2 sensor installed).
- Calibrate O2 sensors (see Operating Instructions)
- With adhesive tape mask one of the two O2
sensors on the sensor box so that it is air-tight.
- Set O2 with Set to 30 %O2.
- At a difference of 3%O2 the alarm is activated and
Testing>
the O2-servo-relay is switched off.
- Press the alarm reset key 1x; the acoustic alarm is
reset and must be again active after 110 seconds.
- Remove adhesive tape, the O2 sensors equalize
and the alarm is cancelled.
- If there is a difference of ≥ 3%O2 between the two
Result> O2 sensors, the alarm is activated and the servo-
relay for oxygen feed is switched off.
O2 sensor 1 is faulty, short-circuited or not correctly
Alarm Error O2 Sensor 1
connected with the sensor box.
- Open the cover for O2 sensors on the sensor box.
Testing> - Disconnect O2 sensor 1 for O2 display from the
green/black connecting cables.
- If there is a defective or short-circuited O2 sensor
or if the sensor is not connected, the alarm is
Result>
activated. With Amelie star the servo-relay for
oxygen feed is also switched off.
Alarm Error O2 Sensor 2
O2 sensor 2 is faulty, short-circuited or not correctly
(Amelie does not have this alarm, since there is
connected with the sensor box.
only O2 sensor 1 installed)
- Open the cover for O2 sensors on the sensor box.
Testing> - Disconnect O2 sensor 2 for O2-servo-control from
the yellow/black connecting cables.
- If there is a defective or short-circuited O2 sensor
or if the sensor is not connected, the alarm is
Result>
activated. With Amelie star the servo-relay for
oxygen feed is also switched off.

Ardo medical AG 64 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Alarm Table (continued)
The following messages appear as text on the display. No alarms are activated.

Scale Messages Description

Scale: Error Sensor The scale cable is defective, short-circuited or not
(this is not an alarm, just an indication) properly connected with the sensor box.

Testing> - Disconnect the scale plug on the sensor box.

- Instead of the trend display the text appears:

Result>
“Scale: Error Sensor”.
Scale: Module Switched off
Scale module is not configured in the sensor box.
(this is not an alarm, just an indication)

Result> - Contact manufacturer

Scale: Error Overload

The measured weight is greater than 8000g.
(this is not an alarm, just an indication)
- Load scale with an 8000g weight.
Testing>
- Increase the weight by a few grams.
- Instead of the trend display the text appears:
Result>
“Scale: Error Overload”.

Ardo medical AG 65 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
SERVICE MENU

In the service menu all the parameters for the controller or, respectively, for the software, are to be found.
Access to the menu is protected with a password.

P AS S W O R D

Technicians trained by Ardo medical AG receive the password during training. In the
service menu settings can be made which could endanger the patient in the event of
lack of knowledge. Thus the appropriate attention should be taken with handling the
password.

Access to the Service Menu

The controller is switched off.

- Press Open key, at the same time switch on the mains switch of the controller. + 0 I

The following menu appears:

1
2
3
4

Password input:
******
Password wrong

- Enter password using the keys with the allocated number.

The numbers 5 to 8 can be found by pressing the Upward key.
- Confirm password input with the Open key.

Example for password 1 2 3 4 5

1 2 3 4 5

Service menu

Example for wrong password

1 2 3 4 7

Password wrong

Ardo medical AG 66 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
After entering the correct password the service menu appears

1. Airtemp Compensation: +000

2. Air flow Compensation: +000 Cursor
3. Skintemp 1 Compensation: +000 Save
4. Skintemp 2 Compensation: +000
5. Humidity Compensation: +000 Menu
6. Incubator Address: 000
Back
7. Alarm-set Fan Motor: 050
8. Alarm-set Airtemp Low: 030
9. Alarm-set Airtemp High: 030
10. Alarm-set Skintemp Low: 010
11. Alarm-set Skintemp High: 010
12. Alarm-set Humidity Low: 015
13. Alarm-set Humidity High: 015
14. Alarm-set O2 Low: 005

With the Cursor key the arrow on the left edge of the screen can be moved to the next menu item.
At the end of the page the Cursor changes to the next page.
After the last menu item the menu item 1 appears again.

15. Alarm-set O2 High: 005

16. Set Minimum Humidity: 000 Cursor
17. Set Maximum Humidity: 090 Save
18. Set Minimum O2: 020
19. Set Maximum O2: 060 Menu
20. Set Minimum Airtemp: 250
Back
21. Set Maximum Airtemp: 390
22. Set Minimum Skintemp: 340
23. Set Maximum Skintemp: 380
24. Set Over-temp A for <37°C: 380
25. Set Over-temp B for >37°C: 400
26. Alarm-set Air flow A for <37°C: 450
27. Alarm-set Air flow B for >37°C: 470

Description of the Parameters

In the present Service Instructions the default value of the factory set is given after the respective heading
in square brackets.
The controller is adjusted together with the sensor box and the incubator in the factory.
The adjusted data can thus deviate from the factory set.

A modification of the parameters may only be carried out by authorized specialists

who have been instructed in this product. The effect of a modification must be known
and tested, respectively measured with calibrated measuring instruments.

Ardo medical AG 67 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
1. Airtemp. Compensation [ 000 ]
Maximum range: +050 / -050
Enables compensation of the Air temperature sensor.
Example: Display set value = 34.0°C
Display actual value = 34.0°C
Measured actual value = 34.8°C
Compensation = +008 results on the display of the new actual value of 34.8°C
that means the heater heats less and the air temperature
decreases by 0.8°C.

2. Air flow Compensation [ 000 ]

Maximum range: +050 / -050
Enables compensation of the Air Flow temperature sensor.

3. Skintemp 1 Compensation [ 000 ]

Maximum range: +050 / -050
Enables compensation of the Skin temperature sensor 1 (control).

4. Skintemp 2 Compensation [ 000 ]

Maximum range: +050 / -050
Enables compensation of the Skin temperature sensor 2 (monitoring).

5. Humidity Compensation [ 000 ]

Maximum range: +050 / -050
Enables compensation of the Humidity sensor.

6. Incubator Address [ 000 ]

Maximum range: 000 / 040
Enables the Data-Addressing of the incubator or, respectively, the controller.
Note: This address is utilized for the central monitoring system.

7. Alarm-set Fan Motor [ 050 ]

Maximum range: 000 / 255
Enables the setting of the alarm threshold for the Fan Motor speed.
Example: 001 corresponds to 20rpm
050 corresponds to 1000rpm = Alarm if speed drops below 1000rpm

8. Alarm-set Airtemp. Low [ 030 ]

Maximum range: 000 / 050
Enables the setting of the Alarm threshold for the deviation of the Air temperature (low)
Example: 030 corresponds to -3°C

9. Alarm-set Airtemp. High [ 030 ]

Maximum range: 000 / 050
Enables the setting of the Alarm threshold for the deviation of the Air temperature (high)
Example: 030 corresponds to +3°C

10. Alarm-set Skintemp. Low [ 010 ]

Maximum range: 000 / 050
Enables the setting of the Alarm threshold for the deviation of the Skin temperature (low)
Example: 010 corresponds to -1°C

11. Alarm-set Skintemp. High [ 010 ]

Maximum range: 000 / 050
Enables the setting of the Alarm threshold for the deviation of the Skin temperature (high)
Example: 010 corresponds to +1°C

Ardo medical AG 68 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
12. Alarm-set Humidity Low [ 015 ]
Maximum range: 000 / 020
Enables the setting of the Alarm threshold for the deviation of the Humidity (low)
Example: 015 corresponds to -15%RH

13. Alarm-set Humidity High [ 015 ]

Maximum range: 000 / 020
Enables the setting of the Alarm threshold for the deviation of the Humidity (high)
Example: 015 corresponds to +15%RH

14. Alarm-set O2 Low [ 005 ]

Maximum range: 000 / 010
Enables the setting of the Alarm threshold for the deviation of the Oxygen concentration (low)
Example: 005 corresponds to -5%O2

15. Alarm-set O2 High [ 005 ]

Maximum range: 000 / 010
Enables the setting of the Alarm threshold for the deviation of the Oxygen concentration (high)
Example: 005 corresponds to +5%O2

16. Set Minimum Humidity [ 000 ]

Maximum range: 000 / 050
Enables the setting of the minimal Set value for Humidity.
Example: 020 corresponds to 20%RH

17. Set Maximum Humidity [ 090 ]

Maximum range: 030 / 100
Enables the setting of the maximum Set value for Humidity.
Example: 090 corresponds to 90%RH

18. Set Minimum O2 [ 020 ]

Maximum range: 000 / 030
Enables the setting of the minimal Set value for Oxygen concentration.
Example: 020 corresponds to 20% O2

19. Set Maximum O2 [ 060 ]

Maximum range: 030 / 065
Enables the setting of the maximum Set value for Oxygen concentration.
Example: 060 corresponds to 60% O2

20. Set Minimum Airtemp. [ 250 ]

Maximum range: 000 / 340
Enables the setting of the minimal Set value for the Air temperature.
Example: 250 corresponds to 25.0°C

21. Set Maximum Airtemp. [ 390 ]

Maximum range: 370 / 390
Enables the setting of the maximum Set value of the Air temperature in the range >37°C
Example: 390 corresponds to 39.0°C

22. Set Minimum Skintemp. [ 340 ]

Maximum range: 300 / 340
Enables the setting of the minimal Set value for the Skin temperature.
Example: 340 corresponds to 34.0°C

23. Set Maximum Skintemp. [ 380 ]

Maximum range: 370 / 390
Enables the setting of the maximum Set value of the Skin temperature in the range >37°C
Example: 380 corresponds to 38.0°C

Ardo medical AG 69 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
24. Set Over temp. A for Set <37°C C [ 380 ]
Maximum range: 375 / 390
Enables the setting of the Alarm threshold for the Over Temperature in the set value range <37°C.
Example: 380 corresponds to 38.0°C

25. Set Over temp. B for Set >37°C C [ 400 ]

Maximum range: 385 / 400
Enables the setting of the Alarm threshold for the Over Temperature in the set value range >37°C.
Example: 400 corresponds to 40.0°C

26. Alarm-set Air flow A for <37°C C [ 450 ]

Maximum range: 375 / 520
Enables the setting of the Alarm threshold for the Air Flow in the set value range <37°C.
Example: 450 corresponds to 45.0°C

27. Alarm-set Air flow B for >37°C C [ 470 ]

Maximum range: 385 / 570
Enables the setting of the Alarm threshold for the Air Flow in the set value range >37°C.
Example: 470 corresponds to 47.0°C

Modification of the Parameter Values

1. Airtemp Compensation: +000

2. Air flow Compensation: +000 Cursor
3. Skintemp 1 Compensation: +000 Save
4. Skintemp 2 Compensation: +000
5. Humidity Compensation: +000 Menu
6. Incubator Address: 000
Back
7. Alarm-set Fan Motor: 050
8. Alarm-set Airtemp Low: 030
9. Alarm-set Airtemp High: 030
10. Alarm-set Skintemp Low: 010
11. Alarm-set Skintemp High: 010
12. Alarm-set Humidity Low: 015
13. Alarm-set Humidity High: 015
14. Alarm-set O2 Low: 005

- Move the cursor (arrow on the left side of the screen) to the menu item to be modified.
- Upward or Downward key changes the value in the appropriate direction (+ or -).
- Press Save key, and the new value is adopted and saved.
- Press the Back key; the service menu changes over to the self-test and subsequently to the main
menu.

If no input is made over a period of three minutes, the service menu changes back
automatically to the self-test and subsequently to the main menu.
With the Back key (without Save key) the service menu can be left without saving
the modified values.

Ardo medical AG 70 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Copying the modified Parameter Values

Modified values can be stored in a memory (as a backup).

The stored values can then be recalled.

1. Airtemp Compensation: +000

2. Air flow Compensation: +000 Cursor
3. Skintemp 1 Compensation: +000 Save
4. Skintemp 2 Compensation: +000
5. Humidity Compensation: +000 Menu
6. Incubator Address: 000
Back
7. Alarm-set Fan Motor: 050
8. Alarm-set Airtemp Low: 030
9. Alarm-set Airtemp High: 030
10. Alarm-set Skintemp Low: 010
11. Alarm-set Skintemp High: 010
12. Alarm-set Humidity Low: 015
13. Alarm-set Humidity High: 015
14. Alarm-set O2 Low: 005

- Press Menu key; the following submenu appears:

1. Airtemp Compensation: +000

2. Air flow Compensation: +000 Factory Set
3. Skintemp 1 Compensation: +000 Data Recall
4. Skintemp 2 Compensation: +000
5. Humidity Compensation: +000 Data Copy
6. Incubator Address: 000
Home
7. Alarm-set Fan Motor: 050
8. Alarm-set Airtemp Low: 030
9. Alarm-set Airtemp High: 030
10. Alarm-set Skintemp Low: 010
11. Alarm-set Skintemp High: 010
12. Alarm-set Humidity Low: 015
13. Alarm-set Humidity High: 015
14. Alarm-set O2 Low: 005

- Press Data Copy and the modified values will be stored in the memory.
With the function Data Copy the existing contents of the memory will be overwritten.

Recalling the modified Parameter Values

The values that have been stored with Data Copy can be recalled with the Data Recall key.
The presently indicated values will be overwritten with these recalled values.

Service menu Menu Data Recall Back Save Back

Selftest

Main menu

Ardo medical AG 71 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Recalling the Factory Set

The values programmed in the factory can be recalled with the Factory Set key.
The presently indicated values will be overwritten with these recalled values:

Service menu Menu Factory Set Back Save Back

Selftest

Main menu

MENU PRINTING

Serial Interface
The controller is equipped with a serial interface. This RS232 interface offers the possibility of printing out
the most important operating data of the incubator with an optionally supplied printer.
The interface is designed as a Data Terminal Device.

The interface can send the following parameters:

- Date and Time - Alarm System

- Set value for Air- or Skin temperature - Alarm Temperature Sensor
- Actual value Air temperature - Alarm Over Temperature
- Actual value Skin temperature - Alarm Motor
- Set value Humidity - Alarm Temperature Deviation
- Actual value Humidity - Alarm Humidity Deviation
- Set value Oxygen concentration - Alarm O2 Concentration
- Actual value Oxygen concentration

Connecting the Printer

The printer connection is labeled RS232 and is in the housing of the controller next to the mains socket.
Connect the printer with the printer cable supplied by ARDO to the 9 pin RS232 socket. Connect the
printer with the supplied 5V mains adapter to the mains.
The printer must be online to receive and print the data from the controller.
Online = the two lamps Power and SEL on the front of the printer must be lit up.
Offline = press SEL and the printer goes online.

Ardo medical AG 72 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Access to the Print Menu
Access to the menu is protected with a password.
Note: This password is not identical with the password for the service menu. If required please request
the manufacturer for the password.

P AS S W O R D

The controller is switched off.

- Press Open key; at the same time switch on the mains switch of the controller. + 0 I

The following menu appears:

1
2
3
4

Password input:
******
Password wrong

- Enter password using the keys with the allocated number.

The numbers 5 to 8 can be found by pressing the Upward key.
- Confirm password input with the Open key.

Example for password 1 2 3 4 5

1 2 3 4 5

Print menu

After entering the correct password the Print Menu appears

Weight
Print
Menu
Temp.
Exit

Ardo medical AG 73 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Printing Weight

The weight data recorded from the incubator scales can be printed out using the Weight menu.
Time limits can be set for the printing range of the past recorded weight data.
Printing range: 1 day to 49 days

Weight
Print
Menu
Temp.
Exit

- Press Weight key and the following menu appears:

01 Day/s 02 Day/s
Print
Menu 03 Day/s
Print 04 Day/s
Back
05 Day/s
.
.
.
49 Day/s

- Press 01 Day/s key to select an extended printing range (maximum 49 days).

01 Day/s
Print
Menu
Print
Back

Data Transfer . . .
1)
Printing error

- Press Print key and the data will be transferred and printed.
1)
Printing Error is displayed when the printing has failed. Check cable connections and the printer.

Ardo medical AG 74 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
If the data transfer is successful, the following display appears:

01 Day/s
Print
Menu
Print
Back

Data Transfer Over

- Press Back key.

- Press Exit key or select another submenu on the Print menu.
If the Exit key is pressed, the selftest of the controller starts and the main menu appears.

Printout Weight

The weight printout shows the following data:

Example for 01 Day

Printout Explanation
Weight: Fault Weight: Error on the scales
Date: 27-03-2008 12:00 Date: Day-Month-Year Time
Weight: Fault
Date: 27-03-2008 13:00
Weight: 0098 g Weight: stored weight in gram
Date: 27-03-2008 14:00
Weight: 0105 g
Date: 27-03-2008 15:00
Weight: 0108 g
Date: 27-03-2008 16:00
Weight: 0100 g
Date: 27-03-2008 17:00
Weight: 0108 g
Date: 27-03-2008 18:00

Weight: 0110 g
Date: 28-03-2008 10:00
Weight: 0112 g
Date: 28-03-2008 11:00
Weight: 0115 g
Date: 28-03-2008 12:00
***********************************************
Print Date: 27-03-2008 13:22:35
Header
Ardo Infant Incubator

Ardo medical AG 75 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Printing Operating Data

The recorded operating data of the incubator can be printed out with the Temp menu.
Time limits can be set for the printing range of the past recorded operating data.
Printing range: 1 hour to 24 hours

Weight
Print
Menu
Temp.
Exit

- Press Temp key and the following menu appears:

01 Hour/s 02 Hour/s
Print
Menu 03 Hour/s
Print 04 Hour/s
Back
05 Hour/s
.
.
.
24 Hour/s

- Press 01 Hour/s key to select an extended printing range (maximum 24 hours).

01 Hour/s
Print
Menu
Print
Back

Data Transfer . . .
1)
Printing error

- Press Print key and the data will be transferred and printed.
1)
Printing Error is displayed when the printing has failed.
Check cable connections and the printer.

Ardo medical AG 76 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
If the data transfer is successful; the following display appears:

01 Hour/s
Print
Menu
Print
Back

Data Transfer Over

- Press Back key.

- Press Exit key or select a further Printing menu.
If the Exit key is pressed, the self test of the controller starts and the main menu appears.

Printout Operating Data

The operating data printout shows the following data:

Example for 01 Day

Printout Explanation

State 2: 0 0 0 0 0 0 0 0
State 1: 1 0 0 0 0 0 0 0 2 lines with Operating States
D: 48% E: 50% F: 21% G: 20%
A: 39.9°C B: 33.7°C C: 34.0°C 2 lines with Actual values and Set Value

Date: 28-03-2008 14:38 Date / Time of the stored data

State 2: 0 0 0 0 0 0 0 0
State 1: 1 0 0 0 0 0 0 0
D 54% E: 50% F: 21% G: 20%
A: 34.0°C B: 33.7°C C: 34.0°C
Date: 28-03-2008 14:39

State 2: 0 0 0 0 0 0 0 0
State 1: 1 0 0 0 0 0 0 0
D: 56% E: 50% F: 21% G: 20%
A: 34.0°C B: 33.7°C C: 34.0°C
Date: 28-03-2008 14:40

Ardo medical AG 77 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
 Printout (continued) Explanation

***********************************************
Print Date: 27-03-2008 14:40:35 Header
Ardo Infant Incubator
Description:
A: Air B: Skin C: Temp. Set A: Air Actual B: Skin Actual C: Temp. Set
D: Humidity E: Humidity Set D: Humidity Actual E: Humidity Set
F: O2 G: O2 Set F: O2 Actual G: O2 Set
State 1 (bit. 7~0): State 1: 1 0 0 1 0 0 0 0
Temp. Mode (1=Air, 0=Skin)
Air sensor fault
Skin sensor fault
Humidity sensor fault
O2 sensor fault
Humidity module disable
O2 module disable
O2 control module disable
State 2 (bit. 7~0): State 2: 0 0 0 0 0 0 0 0
System Alarm
Temp. sensor Alarm
Overheat Alarm
Motor Alarm
Temp. Deviation Alarm
Humidity Deviation Alarm
O2 Deviation Alarm
None
Note: 1=Yes, 0=No Code

Example for State 1

State 1: 1 0 0 1 0 0 0 0

0 = O2 module is switched on

1 = Humidity sensor is defective

1 = Operating Mode is Air temperature regulation

Ardo medical AG 78 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Date and Time Setting
The Date and the Time of the controller are indicated at the top edge of the screen.

31-01-2008 16:00
Unit: °C Air
Air Heater Set
Skin
30.0 30.0

To set the date and time, call the menu Date and Time.

- The controller is switched off.

- Press and hold the first Function key; at the same time switch on the mains switch of the controller.
The menu Date and Time appears.

Cursor
Save
Set
Back

Date and time

2008-01-31 , Wed , 15:50:32

- Press Set key, after which the setting for date and time is active.
The first two numbers of the date are underscored.

Ardo medical AG 79 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
 Cursor
Save
Set
Back

Date and time

2008-01-31 , Wed , 15:50:32

- Press Cursor key to move the cursor to the location which is to be altered.
- Press the Upward or Downward key to change the underscored value.

Cursor
Save
Set
Back

Date and time

2008-01-31 , Wed , 16:00:00

- Press the Save key to store the change.

(Pressing the Back key without pressing in advance the Save key returns to the main menu without
saving the input).
- Press Back key and the main menu appears.

Ardo medical AG 80 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Indication of the Operating States
During the normal mode it is possible with a key combination to request the various operating values.

- Switch on the controller.

- Wait until the main menu appears (whether Air or Skin mode is unimportant).
- LED for keyboard lock must no longer be lit up.

DD-MM-YYYY hh:mm
Unit: °C Air
Air Set
Heater
Skin
30.0 36.7
Skin 1 Skin 2 Humidity
9.6 7.2 O2
Humid. %
Set
45 50
O2 %
Set
21 21

- Simultaneously press and hold down both keys.

Control Sensor for Air temperature

Display area Air
Key not pressed: the measured temperature of the isolated air temperature sensor is indicated.
Both keys pressed: the measured temperature of the air control sensor is indicated.
INFO: The isolated air temperature sensor and the air control sensor are both located in the sensor box.

Air Flow Sensor

Display area Set (temperature)
Key not pressed: the presently adjusted Set of the temperature is indicated.
Both keys pressed: the measured temperature of the air flow sensor is indicated.
INFO: The air flow sensor is located in the motor unit between the fan wheel and the heating device.

Battery Voltage
Display area Skin 1
Key not pressed: the measured temperature of the Skin 1 sensor is indicated.
Both keys pressed: the measured battery voltage of the installed 9V rechargeable battery is indicated.
INFO: Display 09.6 indicates that the charging voltage on the battery is 9.6VDC.

Motor Speed
Display area Skin 2
Key not pressed: the measured temperature of the Skin 2 sensor is indicated.
Both keys pressed: the measured motor speed is indicated.
INFO: Display 07.2 multiplied by 200 = motor speed (7.2 x 200 = 1440rpm)

O2-Sensor
Display area O2 % (Oxygen)
AMELIE STAR: Keys not pressed; the measured O2 concentration of O2 sensor 2 is indicated.
Both keys pressed: the measured O2 concentration of O2 sensor 1 (servo-control) is indicated.
AMELIE: Keys not pressed; the measured O2 concentration of O2 sensor 1 is indicated. Since there is no
second sensor for servo-control, it continues to indicate the value of the sensor 1.

Ardo medical AG 81 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Function block diagram

SRAM LCD Driver

RTC Main MCU

Keyboard To power
Interface board interface

Main board

Temperature
heater control RS 232 interface
Temperature B
heater control
A

Humidity From main board

heater control interface

Motor speed To sensor board

check interface interface

Power board

Ardo medical AG 82 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Function block diagram (continued)

Air temp. sensor

interface

Skin sensor 1
interface

Skin sensor 2 Client MCU A

interface
ADC 1
Air flow temp.
sensor interface

Humidity sensor From power

interface board
interface
O2 sensor 1
interface

O2 sensor 2
interface
ADC 2 Client MCU B
Air temp. sensor
interface

Sensor board

Ardo medical AG 83 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Related security functions

Alarm system for internal part failure of main MCU

Alarm system for power failure

Mode and data protection when power failure

Double mode storage

Alarm system for keyboard failure

Alarm system for EEPROM failure

Alarm system for Real Time Clock failure

Alarm system for failure of communication A

Main
Alarm system for failure of temperature heater system
MCU

Alarm system for failure of air circulation

Alarm system for temperature sensors are different

Alarm system for temperature deviation

Alarm system for skin sensor is placed wrong

Alarm system for failure of humidity heater system

Alarm water reservoir is empty

Alarm Water reservoir is placed incorrectly

Alarm system for humidity deviation

Alarm system for oxygen sensors different

Alarm system for oxygen deviation

Ardo medical AG 84 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Related security functions (continued)

Alarm system for failure of air temperature sensor

Alarm system for failure of skin 1 temperature sensor

Alarm system for failure of skin 2 temperature sensor

Alarm system for failure of air flow temperature sensor

Alarm system for failure of humidity sensor

Alarm system for failure of oxygen sensor 1

Client
MCU Alarm system for failure of ADC 1 in the sensor box
A
Alarm system for failure of internal ADC

Alarm system for internal part failure of client MCU A

Alarm system for battery failure

Alarm system for sensor box is placed wrong

Alarm system for failure of weight sensor

Alarm system for failure of communication B

Alarm system for failure of isolated temperature sensor

Alarm system for failure of oxygen sensor 2

Client
MCU Alarm system for failure of ADC 2 in the sensor box
B
Alarm system for internal part failure of client MCU B

Alarm system for over temperature

Ardo medical AG 85 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Wiring diagram

Ardo medical AG 86 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
GUARANTEE AND SERVICE
Guarantee

The guarantee for the incubators Amelie and Amelie star is 2 years from the date of invoice.

General conditions
Ardo medical AG guarantees against material and manufacturing faults for products manufactured by
them. Faulty material will be replaced at no cost during the warranty period, assuming there has been no
improper usage. Excluded are consumables. To ensure the warranty and for correct functioning of the
incubator, the instructions in the Operating Instructions must be adhered to. Only accessories and
replacement parts from Ardo medical AG may be installed and/or utilized. Any right of warranty is waived
if any changes are made by unauthorized persons or changes are made which do not adhere to the valid
IEC/EN standards. There are no warranty claims that exceed the described scope of warranty, such as
liability to consequential damages et cetera.

Service

Please contact the following addresses for service, maintenance or any questions about this product:

Switzerland
Ardo medical AG
Gewerbestrasse 19
CH-6314 Unteraegeri
Switzerland
Tel. +41-(0)41 754 70 70
Fax +41-(0)41 754 70 71
info@ardo.ch
www.ardo.ch

Germany England
Ardo medical GmbH Ardo medical Ltd.
Argelsrieder Feld 10 Unit 1
D-82234 Oberpfaffenhofen Belvedere Trading Estate
Germany Taunton TA1 1BH
Tel. +49 (0)815 390 87 70 United Kingdom
Fax +49 (0)815 390 87 766 Tel. +44 (0)1823 336362
info@ardomedical.de Fax +44 (0)1823 336364
www.ardomedical.de info@ardomedical.co.uk
www.ardomedical.co.uk

International
Authorized Importer

Manufacturer
Ardo medical AG
Gewerbestrasse 19
CH-6314 Unteraegeri
Switzerland

Ardo medical AG 87 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
TECHNICAL INFORMATION
Electrical data
Mains voltage 230VAC ± 10%
Mains frequency 50 / 60Hz
Power consumption 1840VA
Mains fuse input L / N T 8.0AL / 230V
Mains fuse for auxiliary mains socket L F 1.0AL / 230V

Classification
Protection Class Class I with protective earth ground
Degree of protection BF

Conformity
Directive 93/42/EEC EN 60601-1 / EN60601-1-2 / EN60601-1-4 /
concerning Medical Devices 0123 EN 60601-1-6 / EN60601-2-19 / EN ISO 14971

Operating Conditions
Temperature +20 – +30°C
Relative humidity 30 – 75%RH non condensing
Atmospheric pressure 700 – 1060hPa
Ambient air velocity < 0.3m/s
Storage Conditions up to 15 weeks
Temperature -20 – +55°C
Relative humidity ≤ 93%RH non condensing
Atmospheric pressure 500 – 1060hPa
Storage Conditions from 15 weeks
Temperature +20 – +30°C
Relative humidity 30 – 75%RH non condensing
Atmospheric pressure 700 – 1060hPa

Dimensions And Weights

Width 106cm
Depth 68cm
Height without electrical height adjustment 145cm
Height with electrical height adjustment 135 to 155cm
Height lying surface without electr. height adj. 103cm
Height lying surface with electr. height adjustment 93 to 113cm
Lying surface [WxD] 76x38cm
Inclination of lying surface ± 8°
Weight without electrical height adjustment 100kg approx.
Weight with electrical height adjustment 110kg approx.

Ardo medical AG 88 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Technical Information (continued)

Hood
Height between lying surface and hood 42cm
Opening front and back door [BxH] 85x34cm
Number of doors 2x
Number of arm access openings 5x
Number of iris diaphragms 1x
Number of tube grommets 10x
Noise level < 47dBA
Air velocity over lying surface ≤ 0.12m/s
Carbon dioxide concentration (CO2) ≤ 0.15%

Temperature Control
Air temperature setting range 25.0 – 37.0°C
Air temperature special setting range 37.0 – 39.0°C
Air temperature display range 00.0 – 60.0°C
Skin temperature setting range 34.0 – 37.0°C
Skin temperature special setting range 37.0 – 38.0°C
Skin temperature display range 05.0 – 65.0°C
Pre-warming time < 40 Min
Temperature variability ≤ 0.5°C
Temperature uniformity on level of mattress ≤ 0.8°C
Skin sensor accuracy ≤ 0.3°C
Display resolution 0.1°C
Trend display 2h / 4h / 8h / 12h / 24h
Measuring rate for trend 1 Min

Humidity control
Water reservoir capacity 1500ml
Operating time with 1500ml of water > 20h at 60%RH (ambient 23°C / 45%RH)
Setting range 00 – 90%RH in 1% steps
Display accuracy ± 6%RH (10 – 90% at 20 – 40°C)
Display range 0 – 99%RH
Display resolution 1%
Trend display 2h / 4h / 8h / 12h / 24h
Measuring rate for trend 1 Min

Ardo medical AG 89 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Technical Information (continued)

Oxygen servo-control (Optional)

Oxygen setting range 20 – 60% in 1% steps
Display accuracy ± 3%
Display range 0 – 99%
Display resolution 1%
Life time of oxygen sensor ≥ 10'000h (depending on temp./ O2-concentration)
Calibration 21% or 100%
Trend display 2h / 4h / 8h / 12h / 24h
Measuring rate for trend 1 Min
Oxygen non-regulated
Display accuracy ± 3%
Display range 0 – 99%
Display resolution 1%

Scales (optional)
Weighing range 100 – 8'000g
Display accuracy ± 10g
Display resolution 1g
Display range 0 – 8000g
Trend display 7 days / 2 – 7 weeks
Measuring rate for trend 1h

Accessories (optional)
Infusion rod 2kg max. load
Monitor tray 8kg max. load
Compartment with two drawers 4kg max. per drawer

Alarms for control deviations

Skin control ± 1°C
Air control ± 3°C
Over temperature Skin control 40.0°C
38.0°C at ≤ 37.0°C
Over temperature Air control
40.0°C at > 37.0°C
Humidity control ± 15%
Oxygen control ± 5%

Factory default settings

Mode Air control
Set Air temperature 32°C
Set Skin temperature 34°C
Set Humidity 20%RH
Set Oxygen 20%O2

Ardo medical AG 90 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Test report of Electromagnetic Compatibility (EMC)

Ardo medical AG 91 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Test report of Electromagnetic Compatibility (continued)

Ardo medical AG 92 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Test report of Electromagnetic Compatibility (continued)

Ardo medical AG 93 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Accessories and Consumables
Accessories

Art. no. Description Beschreibung

52.02.01 Monitor tray with support Monitortablar mit Halter
52.02.02 Infusion rod with support Infusionsstange mit Halter
52.02.24 Monitor tray for Infusion rod Monitortablar zu Infusionsstange
50.00.57 Instrument tray for fitting rail Instrumentenablage zu Geräteschiene
Ablagetablar, Montage innerhalb der
52.00.82 Tray for incubator, to fit inside of the hood
Haube
Compartment with two drawers Unterschrank mit zwei Auszügen
52.02.03
inclusive support inklusive Halter
Compartment with one drawer, Unterschrank mit einem Auszug,
52.02.39
inclusive support inklusive Halter
52.02.09 Baby scale for incubator Inkubator Waage
52.02.10 Printer for RS232 Interface Drucker zu RS232 Schnittstelle
Paper roll for Printer Papierrolle zu Drucker
99.03.350
(minimum order quantity 5 pieces) (Mindestbestellmenge 5 Stück)
Pressure reducer for O2-bottle G ¾" Druckreduzierung zu O2-Flasche G ¾"
Input up to 200bar, Output fixed 4.0bar Eingang bis 200bar, Ausgang fix 4.0bar
52.02.14
(incl. 3m O2-hose and coupling for (inkl. 3m O2-Schlauch und Kupplung zu
Amelie star) Amelie star)
O2-hose Ø 8/13.5mm length 3m O2-Schlauch Ø 8/13.5mm Länge 3m
52.02.15
(one side with coupling for Amelie star) (einseitig mit Kupplung zu Amelie star)
52.02.26 Tube holder for Amelie / Amelie star Schlauchhalter zu Amelie / Amelie star
52.02.27 Incubator cover Amelie / Amelie star Decke zu Inkubator Amelie / Amelie star
O2-Flowmeter with connection thread O2-Flowmeter mit Gewindeanschluss
52.00.75
G ⅜" G ⅜"
Power cord with potential equalization 3m Netzkabel CH mit Potentialausgleich 3m
99.03.190
(for Switzerland only) (nur für die Schweiz)

Consumables

Art. no. Description Beschreibung

Air filter Luftfilter
52.02.04
(minimum order quantity 5 pieces) (Mindestbestellmenge 5 Stück)
52.02.05 O2-sensor cell for Amelie / Amelie star O2-Sensor Zelle zu Amelie / Amelie star
52.02.06 Skin probe for Amelie / Amelie star Hautfühler zu Amelie / Amelie star
52.02.41 Disposable skin probe for Amelie/Amelie star Einweg Hautfühler zu Amelie / Amelie star
Adhesive cover for skin probe Abdeckpads zu Hautfühler
99.01.141
(package with 120 pieces) (Packet zu 120 Stück)
99.01.845 Special adhesive tape for skin probe Spezial-Klebeband für Hautfühler
99.03.080 Mattress with Dartex® cover Matratze mit Dartex® Überzug
Gasket for arm access opening Dichtung zu Manipulationsklappe
99.03.159
(on the front- and back door) (an der Front- und Rückklappe)
Gasket for arm access opening Dichtung zu Manipulationsklappe
99.03.149
(on the right side of the hood) (an der rechten Seite der Haube)
Sleeve for iris diaphragm Schlauchärmel zu Irisblende
99.01.439
(minimum order quantity 6 pieces) (Mindestbestellmenge 6 Stück)

Ardo medical AG 94 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Consumables (continued)

Art. no. Description Beschreibung

Tube grommet Schlauchdurchführung
99.03.083
(minimum order quantity 6 pieces) (Mindestbestellmenge 6 Stück)
99.00.913 Plexiglas cleaner 3 liter Plexiglas-Reiniger 3 Liter
99.01.012 Plexiglas cleaner 250ml spray Plexiglas-Reiniger 250ml Spray
99.03.351 Battery GP17R8H Ni-MH 8.4V/170mAh Akku GP17R8H Ni-MH 8.4V/170mAh
Paper roll for Printer Papierrolle zu Drucker
99.03.350
(minimum order quantity 5 pieces) (Mindestbestellmenge 5 Stück)

Spare parts

Art. no. Description Beschreibung

52.00.76 Iris diaphragm complete Irisblende komplett
Arm access opening complete for Amelie/ Manipulationsklappe komplett zu Amelie/
52.02.16
Amelie star Amelie star
Air guidance (Plexiglas) with 3 pins Luftführung (Plexiglas) mit 3 Zapfen
52.02.12
(on the front- and back door) (an der Front- und Rückklappe)
99.03.644 Silicone cushion for front- and back door Silikon-Puffer zu Front- und Rückklappe
99.03.668 Cover large for water reservoir Deckel gross zu Wasserbehälter
99.03.669 Cover small for water reservoir Deckel klein zu Wasserbehälter
99.03.670 Separator inside of the water reservoir Separator im Wasserbehälter
99.03.801 Sight glass for water reservoir Schauglas zu Wasserbehälter
99.03.802 Silicone seal for sight glass Silikon-Dichtung zu Schauglas
99.03.671 Water reservoir compl., 2 covers inclusive Wasserbehälter kpl. inklusive 2 Deckeln
Drawer complete for water reservoir Schublade kpl. zu Wasserbehälter
99.03.672
(English / German / French / Spanish) (Englisch / Deutsch / Französisch / Spanisch)
Drawer complete for water reservoir Schublade kpl. zu Wasserbehälter
99.03.785
(English / Italian / Turkish / Polish) (Englisch / Italienisch / Türkisch / Polnisch)
99.03.673 Frame for humidifier opening Rahmen zu Befeuchteröffnung
Seal silicone for the frame of the humidifier Dichtung Silikon für Rahmen zu
99.03.674
opening Befeuchteröffnung
Seal silicone for position switch of water Dichtung Silikon für Positionsschalter zu
99.03.678
reservoir Wasserbehälter
Sensor contact for water level (set with Fühlerkontakte für Wasserstand (Set mit
52.02.40 1x housing, 2x sensor contact and 1x Gehäuse, 2x Fühlerkontakt und
2x spring) 2x Feder)
Quick-lock coupling for O2-inlet Schnelltrenn-Kupplung zu O2-Anschluss
99.03.060
Amelie star Amelie star
52.00.98 Sealing plug for hood (10 pieces) Verschluss-Stopfen zu Haube (10 St.)
99.03.346 Knurled screw M3 for air filter housing Rändelschraube M3 zu Luftfiltergehäuse
99.03.347 Air filter housing Luftfiltergehäuse
52.02.13 Front door rotary lock complete (2 pieces) Frontklappen-Drehverschluss kpl. (2 St.)
52.02.18 Double wall clip lock (4 pieces) Verschlussclip zu Doppelwand (4 St.)
99.03.185 Air Heater 230VAC/350W Luftheizung 230VAC/350W
99.03.675 Humidifier heater 240VAC/190W Befeuchterheizung 240VAC/190W
Übertemperaturschalter 85°C zu
99.03.676 Overtemperature switch 85°C for humidifier
Befeuchter

Ardo medical AG 95 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
Spare parts (continued)

99.03.183 Fan motor Lüftermotor

99.03.344 Capacitor 0.27µF for fan motor Kondensator 0.27µF zu Lüftermotor
99.03.186 Fan wheel Lüfterrad
99.03.688 Air flow sensor with 2-pin connector Luftstromfühler mit 2-Pin Stecker
99.03.188 Motor speed sensor (photo sensor) Drehzahlgeber (Lichtschranke)
99.03.348 Membrane for pneumatic regulator Membrane zu Pneumatikregler
Seal for pneumatic regulator Type 1 Dichtung zu Pneumatikregler Typ 1
52.02.19
(2 pieces) (2 St.)
Seal for pneumatic controller Type 2 Dichtung zu Pneumatikregler Typ 2
52.02.52
(2 pieces) (2 St.)
O-ring for pneumatic controller Type 2 O-Ring zu Pneumatikregler Typ 2
52.02.53
(2 pieces) (2 St.)
52.02.20 Guide wheel without brake (2 pieces) Lenkrolle ohne Bremse (2 St.)
52.02.21 Guide wheel with brake (2 pieces) Lenkrolle mit Bremse (2 St.)
99.03.176 Front foil Amelie incl. protection glass Frontfolie Amelie inkl. Schutzglas
99.03.115 Front foil Amelie star incl. protection glass Frontfolie Amelie star inkl. Schutzglas
99.03.198 LCD Module for Amelie / Amelie star LCD Einheit zu Amelie / Amelie star
Power cord with potential equalization 3m Netzkabel CH mit Potentialausgleich 3m
99.03.190
(for Switzerland only) (nur für die Schweiz)
Power cord Swiss type 3m Netzkabel CH 3m
50.00.76
(for Switzerland only) (nur für die Schweiz)
Power cord Schuko type 3m Netzkabel Schuko 3m
52.01.70
(standard equipment) (Standard Ausrüstung)

Measuring devices

Art. no. Description Beschreibung

99.01.033 Reference base (height 10cm) Referenzständer (Höhe 10cm)
99.01.034 Precision thermometer Präzisionsthermometer
52.01.76 Heat conducting paste Wärmeleitpaste
52.02.22 Hygrometer analog 20-90%RH Hygrometer analog 20-90%RH
O2-Calibration Adapter O2-Kalibrier Adapter
52.02.11
for Amelie / Amelie star zu Amelie / Amelie star

Ardo medical AG 96 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications
PERSONAL NOTES

Ardo medical AG 97 of 97 Service Instructions

Amelie / Amelie star
Subject to modifications