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Issam CV

The document provides a summary of Issam Iskandar's career and qualifications. It outlines his professional experience in business development at Doha Bank in Qatar and in customer service at Bank Audi. It also lists his education in business administration and marketing. His skills include customer relationship management, information security, and selling techniques.

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Nazleh Moussa
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132 views2 pages

Issam CV

The document provides a summary of Issam Iskandar's career and qualifications. It outlines his professional experience in business development at Doha Bank in Qatar and in customer service at Bank Audi. It also lists his education in business administration and marketing. His skills include customer relationship management, information security, and selling techniques.

Uploaded by

Nazleh Moussa
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Issam ISKANDAR

Mobile Lebanon: +961 3 495599

E-mail: [email protected]

Career Objective:

Seeking a position where my education and experience can be exploited and professional skills
enhanced with the potential to progress in my career.

Professional Experience:

Business Development Unit

May 08 Doha Bank - Qatar


July 09
 Developing customers' portfolio and ensuring loyalty by addressing
customers' need in terms of accurate information, guidance and
suitable offers.
 Conduct field visits for current and potential companies to maintain
and increase Bank’s portfolio
 Promote the bank’s products and services and refer corporate clients
 Providing customers with relevant information and guidance..
 Examining Branch's situation and environment as well (type of
customers, competition, new projects in the region…).
 Studying and monitoring Branch Performance Development.
 Determining the target Market (actual and potential clients) for
Amex products.
 Elaborating a business plan and following-up on sales strategy,
achievements of objectives.
 Formulating own recommendation and presenting Credit request.
 Controlling loan setup following approval from Upper Management.
 Managing a team of 12 sales person in order to increase the sales
 Setting-up meeting with all kind of business sectors for more sales
attempts
 Developing sales strategies, marketing campaigns… and close
follow-up on the execution and monitoring the performance.

Customer Service

Sept 05 Bank Audi


Oct 07
 Preliminary Personal loan, Car loan and Credit cards.
 Knowledge in many retail products
 Achieving Yearly/monthly objectives
 Increasing the sales activity of the branches by providing new
customers, loans etc..
 Follow-up sales activities in the Branch through phone calls and on-
site visits.
 Evaluate reports of newly opened accounts, register progress in
cross-selling activities, and monitor progress for necessary
enhancements.
 Ensure coordination with market research companies by gathering
information updates and providing dates for comparative analysis.
 Keep abreast of innovations in the Bank and in the market in terms
of retail banking products and services.
Assistant Manager

Feb 04 CDD – Habitat for Humanity Lebanon


July 05
 Follow up loans applications
 Site inspections and monitoring the field work
 Processing applications for potential loans applicants
 Seeking and communicating with the people to assure the continuity
of the program

Education:

 2006 Masters in Management ( All courses accomplished but still the


thesis in order to receive the degree )
Universite St. Esprit Kaslik

 2004 BA in Business Administration and Marketing


Universite St. Esprit Kaslik

Languages:

 Arabic, French and English very well spoken, read and written

Computer Literacy:

 Windows, Excel, Word. Power Point, Access and excellent Web research skills

Seminars and training:

 Customer Relationship Management (CRM) seminar


 Information Security
 Basel II Operational Risk Implementation
 Selling Techniques seminar
 Product Knowledge and customer satisfaction seminar
 Money laundering seminars

Personal Interests:

 Reading (Marketing, Management)


 Basket ball, swimming
 Movies and Music fan

Personal Information:

 Nationality: Lebanese
 Date of Birth: 23/08/1980
 Marital Status: Single

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