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Management and Administrative Sciences Review

Volume 5, Issue 5
e-ISSN: 2308-1368
Pages: 248-259 p-ISSN: 2310-872X
September, 2016

The Impact of Collaboration among Members on

Team’s Performance

JAMAL M. ASSBEIHAT

Civil Engineering Department, Faculty of Engineering Technology, Al- Balqa’ Applied University, Jordan

In this research the importance team collaboration on its performance is investigated and
decided how the administration and group pioneers can enhance the general profitability of the
group through the coordinated effort among colleagues. Working exclusively is very little
gainful when contrasted with the work done by number of people together. This exploration
will propose the associations to take after the joint effort inside the group to pick up favorable
position. This study will likewise offer inspiration to the individuals from group that how they
can enhance their execution by working together with each other. The data has been collected by
interviews research, after which it is coded, this coding is known as post coding.

After the coding of the data, the data has been categorized according to understanding of
concepts as presented by the subjects and then move to the third stage. The last stage is the
analysis of the data. This is the third step of data analysis technique, where the researcher
analyzes the collected data according to the categories made earlier. The teamwork has more
importance in organizations as compare to the work done individually, to get the results
efficiently and effectively. There is a positive relationship between collaboration among
members and team performance.

Keywords: Team Collaboration, General Profitability, Team Performance

INTRODUCTION
The word group alludes to the discernable environment, every part independently adds to the
arrangement of two or more people who general achievement of the association.
communicate progressively, reliantly and
adaptively to accomplish indicated, shared and
A group accomplishes most elevated amount of
esteemed destinations. In a group situated
accomplishments when it is focused on the errand
and completely utilizes every part's ability. The

*Corresponding author: Jamal M. Assbeihat,

Associate Professor of Engineering Management, Civil Engineering Department, Faculty of Engineering Technology, Al- Balqa’
Applied University, Jordan
E-Mail: [email protected]
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Volume: 5, Issue: 5, Pages: 248-259

exploration is fundamentally engaged towards the characterizes teams as a set of two or more
study and assessment of the effect of joint effort individuals who interact interdependently,
among colleagues on its execution. Numerous energetically & adaptively towards the common
issues inside the associations require a group goal. Easley, Devaraj, and Crant (2003) stated that a
approach. Associations, those take after the team consists of members with a common goals or
collaboration environment is dependable to purpose in an environment where members of the
oversee groups in a proficient and powerful way team can attain those goals by developing shared
and must have understanding as for every angle and effective relationship with each other. But it is
by which the efficiency can be expanded. It is also important to know that what are the kinds of
difficult to oversee groups or get the best yield team could be so it is discussed below.
from groups basically. So it turns out to be critical Production and Service Teams
for administration and in addition group pioneers
to see the greater part of the parts of group which When the team of front line employees produces
can impact the general execution and how to deal outcomes on a regular basis then the team is
with those angles that can acquire viability the known as production and service team. Production
yield of the group. One of the real parts of group teams have to deal with technology to give
execution is the coordinated effort and this study tangible outcomes while on the other side service
will highlight that how critical the joint effort is teams interact with the people which give both the
among colleagues and how to get best by working tangible and intangible outcomes. The teams that
together with each other. The significance of are self-managing or autonomous teams can be
breaking down the effect of group coordinated defined as the teams having members who are
effort on its execution is the means by which the responsible and are independent of management
administration and group pioneers can enhance because they manage themselves, and whatever
the general profitability of the group through the the actions are important, taken by themselves
cooperation among colleagues. Working (Fullerton & McWatters, 2001). Olivella,
separately is very little beneficial when contrasted Cuatrecasas, and Gavilan (2008) stated that teams
with the work done by number of people together. those are semi-autonomous are led by any
This exploration will propose the associations to supervisor who have greater authority as compare
take after the coordinated effort inside the group to other team members. Many of the researches
to pick up favorable position. This study will highlighted that as the level of authority becomes
likewise offer inspiration to the individuals from higher there will be a greater job satisfaction and
group that how they can enhance their execution commitment to the organization, at this level of
by working together with each other. autonomy differs from the work requirement of
the team.
Management Teams
TEAM AND TEAMWORK
Murphy (2002) says that when the teams consist of
After decades of research, Carron, Martin, and members from the higher levels of organizations
Loughead (2012) defined the word team that is like executives or senior level managers and the
consisting of two or more individuals that work managers also who report to them. Cohen and
together interdependently in order to achieve bailey (1997) stated that the team members’
common goals. Isabella and Waddock (1994) refers
expertise allows theses management teams to
the word team as a group(small) that actually get to perform those of the tasks which are critical to the
gather to work on common tasks, the team is now organization success. As the organizations are
become a part of psychology of the organization. expanding towards the global markets, these
According to Ingram (1996) teams are actually a management teams involving higher level of
work group that can be distinguishable from other employees have been becoming common.
types of workgroup that has individuals who
participate and answerable, while in other groups Projects Teams
individuals are focused by accountability, where it is The teams those involves the white collar
a responsibility of each member for his/her professionals that have been organized in order to
procedures and outcomes. Smith (1991)

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collaborate for a particular project is generally more beneficial to organization because they save
known as project teams (Murphy, 2002). Project money as well as time.
teams are cross-functional teams and the members Team Performance
of such teams are gathers from different or various
units within the organization. The time period Cooper et al. (2010) addressed three of the basic
required for these teams is usually longer than the elements for team performance whether team is
other production or service teams and their accomplishing its goals, the members’ satisfaction
outcomes as well are very complex. These project with their teams and commitment to the goals of
teams are assigned within in a limited time the team and in the last the quality of team to
manner, and once the project has been finished the enhance the team effectiveness with the passage of
team may split up. time. William Leach et al. (2005) discussed that if
the competencies of teams are the engines that give
Action and Performing Teams results in the form of team performance then it is
necessary to consider the team performance‐ as the
Action and performing team members are high in outcome of those processes. Atuahene Gima (1996)
their boundary of expertise such as military teams, mentioned that the performance of the team is
surgical teams, and negotiation teams etc, the roles dependent upon ability of teams to improve over
of these teams are highly specialized yet the passage of time. A well performing team will
establish better understanding among its member,
interdependent (Banker, Potter, & Schroeder, which can give a way for members to improve in
1993). These teams are required with special particular area of performance that was may be
training within their domain to improve and lacking in at the initial stage. McCulloch et al.
enhance teamwork performance within the (2009) mentioned that numbers of models for
environment where they operate. measuring the team performance granted that the
analysis of team must be considered as three
Advisory Teams different levels: the first one is individual, second
is team, and finally organizational.
Montes, Moreno, and Morales (2005) mentioned
that these teams are temporary teams usually There are some factors of team that affects the team
assigned by the managers in order to solve a performance. Like cultural factors, attitudes,
personality, cognitive ability of members,
particular or specific problem and which offers
motivation, expertise, team characteristics, team
corrective actions. Advisory teams involve quality
climate, team diversity, team competency and etc.
measures and control circles, selection committees
and the group of employee participation. The time It is concluded that culture influences the
period required for this team existence is short or behaviors of individuals such as decision making,
we can say the amount of time required by the conflict resolution, leadership behaviors, ability to
team to complete a task is short for example conform McCulloch et al. (2009) that all impacts
several hours per month. Since 1980s these teams the team performance. According to Ingram (1996)
have become popular within the organizations Culture guides the cognitive approaches and tends
(Armbruster, Bikfalvi, Kinkel, & Lay, 2008). to influence the commitments as well as standards
Virtual Teams of behaviors. Individuals can choose different
approaches while completing a task because of
Each of the team mentioned above can also be their differences in ethnicity, differences in their
classified into co-located or distributed. Co-located is national culture.
a team whose members are in the same physical
Teamwork and Collaboration
space as assembly teams, etc. Distributed teams are
sometimes also known as virtual teams, the teams According Xiao, Parker, and Manser (2013) the
whose members are mediated by time, space or teamwork was divided into three categories:
technology (Minssen, 2006). Team member or the knowledge, attitude and skills. The first category is
entire team may be physically dispersed in different about the task information like the mission of the
positions; it might be different offices, buildings, time team, objectives of the team, problems, norms &
zones or even continents. According to (Leach, Wall,
Rogelberg, & Jackson, 2005) , virtual teams are

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resources. Whereas the skill category defines the and the differences among the status of the team
behavior within a team such as how each individual members, these are the important barriers to the
coordinate with each other, performance checks, collaboration among team members. Wang et al.
leadership role, patterns of communication within a (2009) carried out a study on a medical team,
team. The last one attitudes measure the feelings of considered the power differences as one of the
participants towards the team. significant factors, where due the unevenness
between the power of nurses and doctors, and
Nolan and Doyle (2007) said that one of the critical
found that nurses considered power inconsistency
aspects of team innovation is the team meeting.
as one of the factor preventing their collaboration
Many of the processes take place nowadays such
with physician. This situation can take place for
as information sharing, conflicts among members,
any team as well.
shared pressure and negotiation, which can be
critical for the innovation within a team. Wang, Cultural System
MacCann, Zhuang, Liu, and Roberts (2009)
focused toward the scientific teams and found There can be an impact of cultural values on the
some major determinants for them. He added that development of collaboration among team
members. (Erchul, 1992) stated that some cultures
teams are successful when that dealt successfully
may have harbor strong cultural values that run
with clashing outcome, had some mixture in their
counter to the spirit of collaboration.
structure, and busy in effective mutual reasoning.
Professional System
According to Lockhart-Wood (2000) the collaborative
process can have four stages which includes: the first According to the Horsburgh, Lamdin, and
stage is the planning or design phase, in which the Williamson (2001), there is a significant effect of a
collaboration is established and the goals and reasons professional system on the collaboration of team
are defined for collaboration and conform on, and members because it encourages the perspective that
then the collaborative effort is designed, this is stage is in direct opposition to the logic for collaboration.
is also know as forming stage. The second stage is Educational system
referred as the information or data-gathering phase,
which is typically an important phase in Ezzamel and Willmott (1998) stated that there is an
collaboration, which also known to be the storming equal important need for educational system that
phase where the members of the team develops generates knowledge to the learners to recognize
rapport among each other, roles are assigned, the values and responsibilities of their respective
leadership is defined and commitments are profession. For which some of the authors
negotiated. The third stage is defined as the suggested the inter-professional programs such as
analytical or processing stage where the data and (Jackson, Chuang, Harden, Jiang, & Joseph, 2006;
information are analyzed and then processed for Marks, DeChurch, Mathieu, Panzer, & Alonso,
defining the collaboration. This stage is named as the 2005). This program will be helpful to all of the
norming stage. The last stage is named as the learners to promote awareness, sharing and the
implementation and execution stage where the integration of their knowledge and practices.
collaboration moves to motion the outcomes of all
Organizational Determinants
the previous stages. This stage is known as
performing stage. The collaboration among team members requires a
Social System favorable organizational arrangement. These
determinants define the environment in which the
Surgenor, Blike, and Corwin (2003) stated that these team works such as the structure of the team and
are the parts of source of distinction between powers its philosophy; the resources assigned to the team,
that can be existed between each expert within the leadership, as the communication and
team and all of these factors persuade on how communication mechanisms. Dunin-Keplicz and
collaborative practice develops. The equality Verbrugge (2011) stated that the collaborative
between each team member is one of the significant practice is highly influenced by the organizational
characteristics of the mutual practice. When there is a structure. Some of the authors suggested that the
distinction of power based in gender stereotypes professional teams to be successful must shift from

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traditional organization structure to the horizontal sense of, or to interpret, phenomena in terms of the
one. According to Churchman (1971), the meaning people bring to them”. As the study is
traditional structures in the organization do not qualitative research and we know that for qualitative
support the emergence of key conditions for research purpose sample size usually taken small.
collaboration, for instance shared decision making Research is conducted in a manufacturing industry
and direct communication. Flat and decentralized and focused 2 firms within this industry. There are
structure more facilitates the importance of total 4 subjects for the overall research,2 from each
teamwork and encourages the shared decision organization. The data has been collected through
making, thus foster the collaborative practice. unstructured interview. The unstructured interview
Organization’s Philosophy is an open situation, having greater flexibility and
freedom. Unstructured interviews were conducted
The literature reviewed elaborated that the with experts having experience of working within
philosophy of the organization has an impact on teams to have their opinions related to teamwork in
the degree of collaboration. The philosophy of the depth.
organization must support the collaborative
Data Analysis Techniques
practices among the members of team. For example,
an organization’s philosophy that values There are three stages of the data collection
contribution, fairness, freedom of expression and techniques which are given as follows:
interdependence is needed to collaborate for • Coding the data
members within a team. The atmosphere of
openness, risk taking, integrity and trust fosters • Categorizing the data
collaborative attitudes within the members of the • Analyze the data
team. (Dunin-Keplicz & Verbrugge, 2011); Risser et
al. (1999) First of all the data has been collected in qualitative
research, after which it is coded, this coding is
Administrative Support known as post coding. Post coding is the coding of
The collaboration among professionals requires an responses after the collection from the subject.
administrative support (Le Pine, Hanson, Borman, Epocy is followed during the coding of responses,
& Motowidlo, 2000). There is need of a leader who which means the suspension of judgments. The
has knowledge of how to convey the new vision of opinions from each expert have been coded as it
collaborative practice in the development of the was responded. After the coding of the data, the
collaboration among team members. The leaders data has been categorized, according to
are required to foster the collaborative practice, understanding of concepts as presented by the
those who motivate professionals to take up the subjects and then move to the third stage. The last
practice (Makary et al., 2006). The leaders are stage is the analysis of the data. This is the third
required who are able to create an organizational step of data analysis technique, where the
arrangements that encourages the collaboration researcher analyzes the collected data according to
(Risser et al., 1999). McCulloch et al. (2009) the categories made earlier.
highlighted the essentials of the leadership in
collaboration development in teams.
DATA ANALYSIS
Types of Teams
METHODOLOGY
Responses that have been collected from
Research Approach manufacturing industry, were belong to the
The research approach that has been used for this commercial teams, IT teams and sales team. Three
research purpose is qualitative research. According types of teams were focused during interviews one
to Swezey and Salas (1992), qualitative research is team that have a team leader and the other one is
involves an interpretive and naturalistic approach: a self-management team and the last one is
“this means that qualitative researchers study geographically dispersed teams.
things in their natural settings, attempting to make Teams with leaders

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According to all of the respondents that are MR1, geographically dispersed teams. According to MR1
MR2, MR3 and MR4, the team that has a dedicated the team performance can only be low, when there
team leader is more efficient to work and the is not a proper communication system so that
performance of the team is greater. According to all employees can work together. So such teams
of them team leader is very necessary for a team to require special attention otherwise definitely the
keep all the employees aligned, in order to achieve performance will tend to decrease. The ways are
the desired output. Team leader is one who helps all emails, video conferences, phone calls etc.
the time in resolving the issues, conflicts and present
Performance
solutions with the help of their team members that
always keep employees focused to the targets, As far as team performance is concerned all of the
motivate the employees and due to this members like respondents agreed that one of the behavioral aspect
to work together in a team. of the team members’ impact on the overall
performance of the team that is the collaboration
According to MR1 the leadership is useless, if
among employees. With other important things
leaders do not properly communicate and
that are required to have an excellent team that
coordinate with the members and as well help
performs according to the specifications, the one
them to communicate properly with each other.
thing the behaviors of employee to work together.
Proper feedback can be provided by a leader,
In the over all research the team performance is
which keeps all the employees on track and
focused with two respects one is individual
together to achieve the desired objectives. If leader
performance and another one is the overall team
will be absent in teams, members in a team will do
performance. According to all of the respondents
according to themselves and cannot properly be
the performance in a team is only measured as
involved in collaborative practice, but a leader can
overall team performance. The individual
manage all the team members by providing
performance only counts when there is an efficient
complete feedback and suggestions to improve
and effective output of the team, as it was desired.
collaboration, so that performance of the team can
be improved. According to MR1 in teams there is no individual
Self-Management Teams performance; it is all about the performance of
overall team. In teams all of the combination of
According to all of the respondents such teams do each individual performance results as a teams'
not perform like the teams that have team leader. In performance. It doesn't matter that individual is
self-management teams everyone does what he or performing well or not, but the important is that
she wants because there is no check and balance, or how much the overall team performance is going
even if they are focused toward their goals but they on. In teams the individual performance exists but
do not focus to work together because the team faces officially it is seen as the overall team performance.
many problems and that requires someone to solve If a leader is there then he will report all the results
it, so the members in self-management teams do not to the management and management will ask all
feel any responsibility of such kinds of issues that the reports to him, so where the individual
ultimately affects the performance. So the performance comes. And due to this factor the
collaboration in self-management teams is found to leader will try to work in a collaborative manner so
be less and due to this the performance of teams also that teams performance can be improved as well as
tend to decrease. when he/she report to the management can report
them confidently.
All of the respondents highlighted that, the
communication practice in self-management teams According to MR2 its a common behavior that is
are found to be less as compare to the teams with found in employees, that they sometimes do not
leaders. want to share their knowledge, experience,
Geographically dispersed teams problems and their achievements with others and
if such things are happened in teams, definitely the
The teams whose members are located in different team performance will tend to be affected, because
location, it may different offices, different desks, sometimes issues that seems to be the most critical
different locations as well are known as are solved, if people discuss it with each other or

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find the solution for that with the help of one results as compare to the individual effort because
another. there, the results come in the form of team effort.
Collaboration in team members According to the literature review, it is clear that
there is a positive impact of collaboration on team
All of the respondents gave positive opinion about
performance. This means that whenever the
the collaboration in teams. According to MR1,
employees in a team work together, the
MR2, MR3 and MR4 the purpose of the team is to
performance of team increases and if they do not
gather the employees who can perform together
work with each other, the purpose of team will not
and that performance will be much better as
be fulfilled. Similarly by analyzing the responses of
compared to the individuals, so the collaboration
interviews it is also clear that how important
among employees during team work is important
collaboration is for the good team performance
and if people will not work together the expected
otherwise the performance will not be up to the
output cannot be achieved. Dependency of work
mark.
also exists if one member do not perform his or her
own work on time the work for other employee It is also identified that there are some attributes
will suffer, so it is necessary according to first through which team performance can be increased
respondent the whenever the employee will that are administrative support, communication
collaborate, the team can only achieve the golden and coordination, team resources and trust. The
outputs otherwise the project can be delayed and same attributes are found through the response of
the desired output cannot be achieved. interviews but there are some more attributes that
helps to increase the collaboration among members
According to MR2 it is better to form teams in any
of the team such as motivation through rewards,
department or any area of business. It will perform
experience, feedback which are discussed below.
better as compare the whole department members
work individually on every task. So it is better to Leadership
form team so that members work together and get
the best out of them. It is said that individual effort is All of the respondents showed their favor towards
nothing nowadays. There is no such concept of the presence of the leader who helps to increase
individual work at corporate level. Yes it is like that the collaboration among employee by resolving
different individuals when work together their each employees issues, solving conflicts among them,
individual work results in the shape of team by making the objectives clear in the members'
performance. The results are very different if we mind so they can be more focused and fully
assign a task to an individual and we assign a task to motivated to their goals and objectives.
individuals as a team. If an individual performs any According to MR1 he hasn't seen teams working
task the time will also be increased because he will without leader and he said that the team leader is
require more time to complete a task as compare to extremely important for the excellent team
the individuals working as a team. The work can be performance. Because he/she is the one who is
done more efficiently and effectively if persons in a responsible for the overall team performance and if
team perform together by helping them each other. see any lacking in team members, he/she will try to
So in a way if anyone of the team members face any overcome. Similarly a team leader will keep all the
difficulty the other members help them out and take members together do they can be on track and can
him on track to keep the team's performance as accomplish goals with efficiency. If the leader will be
desired. In teams it happens that when there are absent the employees will not work together with
more than one person work together, they will have that efficiency and there will be much more conflicts
definitely different experiences, and during task and that will affect the performance of the team.
completion if any of them faces any problem the Leaders must convey the goals and the purpose to all
other persons in a team can use their experiences to of the members so that they can be focused and can
help the employee that ultimately increase the team work well together. According to MR2 leader is a key
performance, this shows that how much factor who keeps employees together to work within
collaboration have an importance during teamwork. a team and keep the team motivated toward the
In his opinion, teams developed for any project and target. Actually leader is the major source of
task have better inspiration for the entire team.

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Team leader is responsible to help their employees and in order to achieve goals successfully. Similarly if
whether it is official issue or personal issue so that the goals will not be properly communicated the
member get fully motivated and be on track with employees will not be cleared that what they exactly
other employees. So it is a prior responsibility of have to do, so everything should be properly
team lead to derive a team by keeping members communicated and the statements must be
together so that team can get efficient and effective communicated clearly and in a defined manner.
performance. Whatever the hurdles and problems Teams do not work on a single table may in some
during project completion a team member's face he other area, in other department but it should be
is the one who can better help the employee in closely connected due to the importance of
order to keep them together. communication, through e-mails or phones.
Motivation According to MR2 communication is a basic
protocol to keeping employees together and he
It is said by MR2 & MR3 that motivation is one of says that without communication team is
the factor that can keep employees working
impossible so how could it possible for members to
together and the results will be good and the team
work together without proper communication
performance will tend to increase in a way. So the
among members. Communication can be taken
employees must be motivated through some
place by the use of technology such as emails,
rewards. This way members will be satisfied that telephone conference and video conference etc.
their work has some importance to the
organization, which will help them to work Meetings
efficiently and keep the members together so that
they can achieve results as it was desired. According to MR2 meetings are another way that
help to boost the collaborative practice of
Ethnicity and Language employees working in teams. It a proper platform
where each member can share their own
According to MR2, one another attribute is achievements, problems, can come up with the
highlighted that can affect the team performance better solution, in a way members can be on track
that is ethnicity and language. He highlighted that that goes directly to higher achievements. So
sometimes there are geographically dispersed according to him there must be weekly or bi-
teams that consist of members from different weekly meetings that can help to boost the overall
regions and countries those have different team performance by keeping the employees
languages, even though official language at that together. Similarly this thing can also help the
time is used English but some problems are faced teams that are geographically dispersed, where the
by the employees through which people do not collaborative practice has to be highly focused and
feel satisfy, they do not collaborate in a manner as meetings can be arranged through the use of
desire that ultimately cause to decline the overall technology or by arranging it at someplace where
team performance. every member can meet, if possible.
Communication Rules and Regulations
All of the respondents gave positive response for Before the formation of team some standardized
the communication that it helps members to be procedures are defined to work within a team,
together. And if the members will not means that all the aspect to work like knowledge,
communicate with each other properly in teams, skills and attitude. In which everything is defined
the members cannot collaborate with each other. that what to do and not to. So According to MR2
Each employee is required to communicate, just to rules and regulations have importance in a team
solve issues, to help others, to share their ideas, that keeps the employees together because through
views and opinions with one another. If all of the which they know all of the aspects to work in a
members emphasize on communication, each team and from those aspects one important aspect
member will remain in collaborative practice and is the attitude and how to behave in a team.
will help to increase the performance of the team.
Willingness to Collaborate
According to MR1, communication is most
important factor to keep employees work together

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If a person does not want to work together with According to MR1, the highly important resource is
other employees obviously the work will be humans in a team. They must have enough
affected and in the end the overall team knowledge of working in teams that how people
performance will be not as desired. So all of the must work in a team to get the best output, other
respondents highly emphasize the person to be than that it must be checked that whether the team
eliminated from the team that who does no want member that is going to be selected, whether he is
to obey the collaborative practice, as it is the most eligible for the particular project or not. All these
important thing to have an efficient output, things give a member a motivation to work with a
because without collaborating, the members team; he can confidently work with each other. Other
cannot achieve the purpose of the team. than this, communication resources and technology
as required to complete a project are very important
Evaluation & Feed Back
that helps members to work together. According to
According to MR1 there is another important MR2 the resource place very important role in
factor that keeps employees together that is follow keeping the members together. First of all the human
ups. It is important when you assigned any task, resource that must have enough knowledge to work
even though it sometimes becomes rigid for the in a team, as well as the knowledge about a work. If
employee as he feels that he/she is in check the human resource or member of the team has not
continuously but it is very important. Let suppose that much knowledge of both to work in a team and
if there will be any task assigned then team leader the work that have to done in a team, then the
will check that whether their employees are performance will definitely be affected because the
working properly and if he feels any problem then members cannot collaborate
he will guide them to be on track and the ways that well. Other than human resource there is a need
that can keep them on track other wise team's of other equipment’s which help members to
performance will suffer. keep them together, like technological facilities.
These facilities also help the members to
Trust
communicate with each other, when they are
All of the respondents gave positive opinions geographically dispersed.
about trust in team members. They showed their
views about trust in team members as that the
collaborative practice cannot be implemented DISCUSSION
without trust in members.
The above analysis of the data shows that the
According to MR1 the trust must be there among collaboration among members in team has
employees otherwise employees cannot do work importance and the performance of the team tends to
with each other and in the end the teams increase when the members of the team emphasize to
performance will suffer he gave an example that work together. Through responses the researcher has
some times teams are geographically dispersed, so come to know that there are some attributes that
they cannot meet physically with them, so this is helps to increase the collaboration among members
only the thing trust on which basis anyone can such as communication, trust, team resources,
assign task to other person by trusting him that the feedback, willingness to collaborate, rules and
person will own the task and will perform the regulations, meetings, & ethnicity. Other than that
assigned work properly. three teams were focused, teams with leaders, self-
management teams, and geographical dispersed
According to MR2, trust is what that gives a member teams. The analysis based on responses shows that in
confidence to share their things, confidence to work order to have a strong collaboration among members
with others work to help others. So trust must be of the team there is a need to have a leader in the
there among the members, trust of members on team team. The performance of self-management team
leader and team leaders' trust on their members as definitely does not match with the performance of
well. So that the connection among the employees the team that have leader. Geographical dispersed
will be more closed and they can better involve in a teams need an extra concentration to keep the
collaborative practice. employees together, and
Team Resources

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the team leader is very necessary for those teams FINDINGS

too.
The teamwork has more importance in
organizations as compare to the work done
CONCLUSION individually, to get the results efficiently and
effectively. To work in a team, members be aware
The purpose behind the entire research was to of all aspects of the team that can be knowledge,
analyse the impact of collaboration among team skills and behavioral aspect as well.
members on team performance. As the team
structure has become more important for the There is a positive relationship between
collaboration among members and team
organizations nowadays for better performance in
performance. The purpose of the teams only
terms of efficiency as well as effectiveness, so it has
accomplish when all of the members follow the
become important for all of the organizations to
collaborative practice and if they do not, ultimately
see all the aspects through which teams can
the performance of the teams suffer.
perform better. Performance can be made better in
any sense like through knowledge, skills and There are many factors that helps employees to
through behavioral improvements. Performance of make the collaboration among employees such as,
the team is totally dependent upon the combined leadership, trust, communication, team resources,
individual efforts. This study basically focused motivation, willingness to collaborate, rules and
towards the behavioral aspect of employees. One regulations, meetings & feedback.
of the behavioral aspect is collaboration that how
employees work together in a team. The purpose The major factor leadership is found which plays
of the teams as defined before is to get the best the most important role in teams to keep the
form more than one person by their combined members together. The researcher found that the
effort. So this research has been conducted to find leader is one who is the major source of inspiration
out to know that is there a need for employees to for all of the team members and its presence helps
collaborate for better performance or not. to increase the collaboration among employees by
resolving employees issues, solving conflicts
The objectives of the study were to find out that among them, by making the objectives clear in the
what is the impact of collaboration among members' mind so they can be more focused and
members on overall team performance, what is the fully motivated to their goals and objectives. In a
importance of collaboration in teamwork and how way the performance of the team due to
increase or decrease the performance of the team collaborative practice can be increased.
and finally to know whether there is a positive or
negative impact of collaboration among members As three teams were focused during the research,
on team performance. that are teams with leaders, self management teams
and geographical dispersed teams. Researcher found
In order to accomplish all the objectives the that the most successful team is the team that has its
research approach that has been used is the leader. Other than that geographically dispersed
qualitative research because the study was totally teams can only be successful in terms of collaboration
concerns with the human behavior in teams to whenever the team leader will perform efficiently to
collaborate and needed in depth study for better meet all the requirements to work in a team. So it is
understanding. For conducting the qualitative concluded that whatever the nature of team is, there
research, the research design "Phenomenology" is a need of team leader for the purpose to keep the
has been used just to know the experiences of collaborative practice healthy in a team. And if team
those who have an experience to work in teams. leader will not be there the collaboration will not take
Four respondents were selected from place among employees that efficiently and
manufacturing industries in order to gain their ultimately the performance of the team will suffer.
experiences to get in depth knowledge about the
impact of collaboration among team members on
team performance.
LIMITATIONS

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Due to the limitation of time and budget it will be systems of organizational control.
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