Atwood AirCommand Air Conditioner Service Manual
Atwood AirCommand Air Conditioner Service Manual
The 2013 edition of the Atwood Air Conditioner Service Manual is a resource created to help
service technicians identify Atwood products by serial number, diagnose service problems, and
efficiently and effectively process warranty claims. This manual offers a general overview of the
product as well as more specific product information.
For the Air Conditioner product within this manual, you will find model identification, sequence
of operation, part identification and troubleshooting guides, warranty procedures, flat rate
schedules, and replacement part reference chart.
Service for all Atwood products is handled out of our Elkhart, IN location. Should you have any
questions, please contact service toll-free at 1-866-869-3118, or by e-mail at
[email protected]. Please be sure to have the Model and Serial Numbers when you call.
Table of Contents
Air Conditioner Parts (Exploded Views of Ducted and Non-ducted units)...pg 4-7
Specification Listing..………………………………………..………………..........pg 22
Pictures…………….………………………………………………………………….pg 25-26
Digital Multimeter
Capable of measuring continuity and AC & DC voltages
Megohmmeter (megger)
Capable of checking for ground leakage paths.
Color
W - White
B - Black
Generation
1 - First Generation
Appliance Type
AC – Air Conditioner
Atwood Part No
Model No Description
Roof Unit Only
AC - 1351 W Non-ducted 15025
AC - 1501 W Non-ducted 15026
AC - 1351 B Non-ducted 15030
AC - 1501 B Non-ducted 15031
AC - 1361 W Ducted 15027
AC - 1511 W Ducted 15028
AC - 1361 B Ducted 15032
AC - 1511 B Ducted 15033
# Description Qty
1 BOLT m6 x 25mm 4
2 SHROUD 1
36 3 CANOPY REINFORCING STRAP RH 1
4 CANOPY REINFORCING STRAP LH 1
5 EVAP HOUSING STRAP 1
6 EVAP HOUSING UPPER 1
7 EVAP MOTOR STABALIZING BRACKET 1
8 EVAP HOUSING LOWER 1
9 EVAP FAN 1
10 EVAP MOTOR 1
11 COMPRESSOR STABALIZING BRACKET 1
12 COMPRESSOR LG (A), RECHI (B) 1
13 MOTOR MOUNT BRACKET 2
14 FAN MOUNTING SUPPORT 2
15 CONDENSOR FAN MOTOR 1
16 CONDENSOR FAN 1
17 CONDENSOR SHROUD 1
18 CONDENSOR COIL 1
19 CHARGING TUBE 1
20 LIQUID LINE 1
21 AC CHASSIS 1
22 CONTROL BOX 1
23 CAPILLARY ASSY. 1
24 ROOF SEALING GASKET, HOLE 1
25 ROOF SEALING GASKET, REAR 1
26 DUCT ADAPTER 1
27 DUCT 1
34 28 CEILING PLATE 1
29 PLENUM 1
30 CANOPY SCREWS st4 x 16mm 2
31 WASHERS inner dia. 6mm 4
39 32 FILTER/DRIER 2
33 EVAP COIL 1
34 CONTROL BOARD 1
35
37 35 TERMINAL CONNECTOR 1
36 MOTOR CAPACITORS 10UF 2
37 COMPRESSOR CAPACITOR 50UF 1
36
38 38 CAPACITOR STRAP 1
39 STANDOFFS 4
# Description Qty
1 BOLT m6 x 25mm 4
2 SHROUD 1
3 CANOPY REINFORCING STRAP RH 1
4 CANOPY REINFORCING STRAP LH 1
5 EVAP HOUSING STRAP 1
6 EVAP HOUSING UPPER 1
7 EVAP MOTOR STABALIZING BRACKET 1
8 EVAP HOUSING LOWER 1
9 EVAP FAN 1
10 EVAP MOTOR 1
11 COMPRESSOR STABALIZING BRACKET 1
12 COMPRESSOR, LG 1
13 MOTOR MOUNT BRACKET 2
14 FAN MOUNTING SUPPORT 2
15 CONDENSOR FAN MOTOR 1
16 CONDENSOR FAN 1
17 CONDENSOR SHROUD 1
18 CONDENSOR COIL 1
19 CHARGING TUBE 1
20 LIQUID LINE 2
21 AC CHASSIS 1
22 CONTROL BOX 1
23 CAPILLARY ASSY. 1
24 ROOF SEALING GASKET, HOLE 1
25 ROOF SEALING GASKET, REAR 1
26 DUCT ADAPTER 1
27 DUCT 1
28 CEILING PLATE 1
34
29 PLENUM 1
30 CANOPY SCREWS st4 x 16mm 2
31 WASHERS inner dia. 6mm 4
32 FILTER/DRIER 2
39 33 EVAP COIL 1
34 CONTROL BOARD 1
35 TERMINAL CONNECTOR 1
36 MOTOR CAPACITORS 10UF 2
37
35 37 COMPRESSOR CAPACITOR 50UF 1
38 CAPACITOR STRAP 1
39 STANDOFFS 4
36
38
SERVICE PARTS
Atwood PN Description Picture ID
2. Press the ON/OFF button and press the MODE button to select FAN
3. Cycle through the LO, MED and HIGH fan speeds checking that all speeds run.
On HIGH speed – verify that 110VAC is output to the HF terminal with respect to neutral (N).
On MED speed – verify that 110VAC is output to the MF terminal with respect to neutral (N).
On LOW speed – verify that 110VACis output to the LF terminal with respect to neutral (N).
4. Set mode to COOL, and adjust temperature setting via up/down buttons to approx 6°F (3°C) less than the displayed
temperature (ie. room temp). The compressor will start within three minutes.
Verify 110VAC on the COMP terminal on the control board. If there is no power on COMP terminal –
then check the LIVE terminal on the board as shown in Fig 2. If 110VAC is present then the board may
be defective; if not present check AC supply to unit.
5. For heat pump models AC-1501/AC-1511, set mode to HEAT, and adjust the temperature setting to approx. 6°F
(3°C) above displayed (room) temperature. The compressor will start within three minutes.
Verify 110VAC on the COMP terminal on the control board with respect to neutral (N).
Verify 110VAC on the 4WV terminal (to change the refrigerant flow in heat pump mode).
Verify 110VAC on one of the fan terminals (based on the fan setting); warm air should be present.
6. For air conditioner models AC-1351/AC-1361, set mode to HEAT, set temp setting to 6°F (3°C) above the
displayed (room) temperature. The furnace will start within three minutes.
Verify +12VDC on the HTR LIVE terminal (from the furnace) and, when energized, +12VDC should also
be on the HTR terminal (going to the furnace) on the control board in Fig 2.
7. A functioning air conditioner should be able to create a temperature difference between the incoming air
and the outgoing air. Specifically, in an air conditioner the outgoing air should be 20⁰F-30⁰F (11⁰C-17⁰C) cooler than
the incoming air and in a heat pump the outgoing air should be 20⁰F-30⁰F (11⁰C-17⁰C) warmer than the incoming
air.
Note: Regardless of the mode selected there will always be at least a 3 minute delay before the compressor starts.
1) Indoor coil sensor - labeled ID on the control board and color coded YELLOW
2) Outdoor coil sensor – labeled OD on the control board and color coded RED
3) Return air sensor – labeled RM on the control board and color coded WHITE
4) Outdoor air sensor – labeled OA on the control board and color coded BLACK (available only on AC-1501/1511)
Each thermistor can be verified by measuring its resistance (out of circuit) and comparing the resistance value to the
corresponding temperature value listed in the Table 1 near the back of this manual. A detailed troubleshooting method
for measuring each thermistor’s resistance is described in detail in the “Error Codes & Troubleshooting” section.
In addition, the temperature of each thermistor can be read on the thermostat control assembly by placing the control in
the INTERROGATION mode and using TABLE 2 to read each thermistor directly. This is described in detail under the
THERMOSTAT OPERATION section and again under E4 of the ERROR CODES & TROUBLESHOOTING section.
Furnace button
This button is valid in heatpump +
furnace model only NOTE: Furnace button only
Press once to select furnace as available on Ducted Models
primary heating
Press again to cancel furnace as
primary heating
TEMPERATURE DISPLAY
The 2 –digit LED display normally displays the Set Temperature EXCEPT when the SLEEP button is pressed or
the control is LOCKED and in the interrogation mode.
SLEEP
To display the room temperature, press button for 5sec or longer. While this button is depressed, the
room temperature is displayed until the key is released. Given the lack of display characters - if the control is
displaying temperature in Fahrenheit, temperatures of 100-109°F will be displayed as A0 –A9, temperatures
between 110-119°F will be displayed as B0-B9, temperatures between 120-129°F will be displayed as C0-C9,
temperatures between 130-139°F will be displayed as D0-D9, temperatures between 140-149°F will be displayed
as E0-E9, and temperatures between 150-159°F will be displayed as F0-F9. Temperatures are displayed
normally in degrees Centigrade.
FAN
To change from Centigrade to Fahrenheit display, press the and buttons together for 5 seconds.
FAN
Press the and buttons together again for 5 seconds to change back from Fahrenheit to Centigrade.
LOCK MODE
The LOCK mode is provided to prevent unauthorized access to the system settings
MODE
To enter LOCK mode with the control system on, hold down and buttons for 3 seconds to
activate the key lock function, key lock symbol will light up. Repeat the same sequence to cancel
key lock function
To enter the INTERROGATION mode, the control must be in LOCK mode. See above.
The INTERROGATION mode allows a person to access the temperature measurements of various
sensors throughout the system as well as directly control the air conditioner.
ON/OFF
o Pressing the pushbutton will start or stop the air conditioner.
SLEEP
o To access the sensors, hold down and buttons for 1 second to activate sensor
temperature display function. The control flashes an LED to identify which sensor’s temperature
is being displayed as given in table 2 below. Press or button to select the desired
sensor temperature. The displayed temperatures range from 19⁰F to 172⁰F (–9⁰C to 78⁰C).
SLEEP
o To exit this mode, hold down the and buttons for 1 second to de-activate sensor
temperature display function.
6 AC voltage supply Auto and medium fan Voltage available shows “AC”
flashing else “- -“
7 Fan control in furnace Auto and low fan Fan on shows “F0” else “FF“
primary heating flashing
2 Heat pump High fan flashing, 32⁰F - 50⁰F,default 44⁰F Outdoor air temp to inhibit heat
inhibit temp, Thp Sleep off (0⁰C - 10⁰C, default 7⁰C) pump operation
4 Defrost interval Low fan flashing, 68⁰F-302⁰F,default 131⁰F min Value > 99 is shown in
TM1 Sleep off (20⁰C-150⁰C, default 55⁰C min) hexadecimal format
5 Defrost interval Auto and high fan 68⁰F-302⁰F,default 104⁰F min Value > 99 is shown in
TM2 flashing (20⁰C-150⁰C, default 40⁰C min) hexadecimal format
6 Defrost mode, Auto and medium 34⁰F - 36⁰F,default 36⁰F 1: Outdoor air & coil differential,
Dm fan flashing (1⁰C - 2⁰C, default 2⁰C) 2: Coil temperature only.
Should there be any fault happen with the main board, the relevant error code will be shown on the
temperature display area.
If there multiple faults happen at the same time, the error codes will be shown one after another.
System will alternate the display of error codes and the room temperature.
Insufficient of refrigerant E4
Compressor overload E5
Not Used E6
Not Used E7
The system is able to receive the infrared wireless commands from non-LCD handset.
MASTER-SLAVE OPERATION
It is possible to control the air conditioner in a master-slave relationship if the wall pad is connected to a
gateway card.
If the master controller is working in global control mode, the key lock LED flashes on the wall pad.
None of the button or infra-red reception will be acknowledged until the master controller gives up
global control mode.
E1: Room sensor fault. Usually this is a faulty connection (plug), damaged lead or a faulty sensor.
Action: First verify that the White plug is connected to the socket on main board labeled
“RM”. Disconnect the White plug and measure the resistance of the thermistor
with a digital multimeter as shown in Fig 19. With a thermocouple connected to a
digital thermocouple reader, place the thermocouple next to the thermistor
sensor to identify the “expected” temperature that thermistor is measuring.
Compare the measured resistance value with the expected value in Table 1.
If the thermistor is more than 9⁰F (5⁰C) out of calibration then replace the
thermistor. When replacing the thermistor, install the cable so that it extends
downward from the copper pocket on the coil.
E2: Inside coil sensor fault. Usually this is a faulty connection (2 plugs), damaged lead or a faulty sensor.
Action: First verify that the Yellow plug is connected to the socket on the main board
labeled “ID”. Disconnect the Yellow plug and measure the resistance of the
thermistor as outlined in E1 above and replace the thermistor if necessary.
Attach the thermocouple to the coil next to the thermistor sensor (ref Fig 22)
E3: Outside coil sensor fault. Usually this is a faulty connection (2 plugs), damaged lead or a faulty sensor.
Action: First verify that the Red plug is connected to the socket on the main board
labeled “OD”. Disconnect the Red plug and measure the resistance of the
thermistor as outlined in E1 above and replace the thermistor if necessary.
Attach the thermocouple to the coil next to the thermistor sensor (ref Fig 21)
E4: Indicates either a lack of refrigerant, the compressor is not running, or the thermistor is out of calibration.
Action: Check that the compressor is running by listening. If it is apparent that the compressor is
running, then check the temperature differential across the evaporator by measuring the
temperature of the return air at inlet filters and measuring the temperature of the
discharge air at the grilles. This temperature differential should be between 25⁰F and
32⁰F (14⁰C and 18⁰C) with the fan set on HI speed. If the temperature differential is less
than 25⁰F (14⁰C), the reason could be a lack of refrigerant or a faulty thermistor. Please
check the actual thermistor temperature on the coils with the following procedure.
E5: If this message is displayed during the Heating mode, it indicates that the inside coil is too hot.
If this message is displayed during the Cooling mode, it indicates that the outside coil is too hot.
Action: During cooling, the E5 will appear if the outside coil temperature exceeds 154⁰F (68⁰C).
This is an indication that the condenser air flow severely reduced or non-existent. Step 4
in the above procedure describes how to display the temperature of the outside coil. If
fans are running and the E5 message is still displayed, verify the thermistor operation as
outlined in E3 above. If fans are running and the thermistor is verified, then replace the
main control board.
E6,E7: These codes are not implemented in this system. If present, then change the main control board
E8: This indicates an outdoor air sensor failure. This is usually a faulty connection (2 plugs), damaged lead or
a faulty sensor.
Action: Measure the resistance of the thermistor as outlined in E1 above and replace the
thermistor if necessary.
6: During heating mode, the unit stops heating, fan stops, and the red heat LED blinks.
This fault condition indicates that the unit has entered the de-ice mode to rid itself of frost on the outside
coils. The unit will restart automatically in 5 to 10 minutes. It should be noted that if the display temp
drops to a low figure, on resumption of heating, the blinking red light turns to a steady red light, and the
fan will be delayed until the inside coil is warmed to 90⁰F (32⁰C). When the inside fan does start there
may be a momentary puff of vapor. This is normal.
7: In very cold conditions the compressor can be heard running but the inside fan does not start.
Be patient, in very cold conditions the unit needs time to warm sufficiently to start producing warm air.
9: During heating, the unit cycles regularly, the temperature display indicates the room temperature to be
between 75⁰F and 82⁰F (24⁰C to 28⁰C) however the average temperature in the cabin is much lower.
This condition can be caused by a faulty duct which is causing the warm air to short cycle.
To see if this is the cause, disassemble the fascia from the inside plenum (4 screws) and examine
carefully the extension duct for leaks, particularly where it joins the horizontal duct.
A leaking duct will short cycle warm air onto the return air sensor causing the compressor to close
down prematurely. Repair any leaks and reassemble.
10: During cooling, the unit cycles regularly, the temperature display indicates the room temperature to be
between 71⁰F and 77⁰F (22⁰C and 25⁰C) however the average temperature in the cabin is much higher.
This condition can be caused by a faulty duct which is causing the cold air to short cycle.
To see if this is the cause, disassemble the fascia from the inside plenum (4 screws) and examine
carefully the extension duct for leaks, particularly where it joins the horizontal duct.
A leaking duct will short cycle cold air onto the return air sensor causing the compressor to close down
prematurely. Repair any leaks and reassemble.
11: Water drips from the inside plenum when the unit is in cooling mode. Ingress of water on cooling mode
may be due to either of four conditions.
1: The unit is installed more than 5 out of level, particularly nose down.
2: The drain holes in the evaporator area are blocked.
3: Condensate that has drained onto the roof, has re-entered the installation hole
either under the roof seal of the air conditioner or a roof seam near the unit is
faulty. If case 3 appears likely, the unit should be reinstalled using a new
sealing gasket and following the Atwood installation instructions explicitly.
If there is a roof seam involved, clean the seam area thoroughly and reseal
with a silicone sealant compatible with your roofing material.
Please Note: If water “pools” around the air conditioner (i.e. the roof has sagged around the air
conditioner) then the cabin manufacturer should be consulted.
Rev 13 – Oct 11, 2013 18
Typical faults or complaints (cont)
11: Water drips from the inside plenum when the unit is in cooling mode. Ingress of water on cooling mode
may be due to either of four conditions (cont.)
4: In high humidity areas, condensate may occur on the underside of the evaporator tray above the
inside plenum. This usually associated with running the unit on low speed for a prolonged
time period. Under these conditions use the high or medium speeds and avoid “Auto” which can
cause the inside fan to drop to low speed as the set point temperature is approached.
12: Water drips from the inside plenum only when it rains.
Check condition 11, point 3 above.
13: Unit does not turn on. No display lights on the flip down display.
Proceed to check the following in order.
1: Check circuit breaker is on and the van has power.
2: Unscrew the inside plenum (4 screws) and disconnect plenum from control
cable via the 4 pin plug. With a multimeter, check power at inlet junction
block is 110VAC. If OK, shift multimeter to 12V DC range and verify the voltage across
the control cable conductors.
If the correct voltages are detected, then suspect a break
between this plug and the display module. Inspect plug pins. Disassemble
the display and check the plug to board is OK. (ref. Fig 23) If the voltages
can be detected right up to the display, replace display.
3: If the voltages cannot be detected at the breakaway plug, then the problem is probably
in the main control board enclosure. Remove the canopy from the unit. Isolate the
power to the air conditioner. Remove enclosure lid (RHS) to gain access to the control
board. First check the fuse on the board. If this fuse is blown it may indicate a fan
motor fault. If the fuse is blown, replace with a M205 S/Blow 5A 20 x 5. If the fuse blows
again, start investigating for a faulty condenser, evaporator motor or R/V. If the fuse is
not an issue, then one needs to investigate the vehicle’s DC power supply providing
power to the main board.
50
45
40
35
Resistance (kOhm)
30
25
20
15
10
0
-20 -10 0 10 20 30 40 50 60 70 80
Temperature (Degree C)
Overall height 13.62 inch (346 mm) 13.62 inch (346 mm)
Overall width 28.15 inch (715 mm) 28.15 inch (715 mm)
Overall length 41.34 inch (1050 mm) 41.34 inch (1050 mm)
Inside plenum height 2.56 inch (65 mm) 2.56 inch (65 mm)
Inside plenum width 21.06 inch (535 mm) 21.06 inch (535 mm)
Inside plenum length 21.85 inch (555 mm) 21.85 inch (555 mm)
Plenum weight 5.29 lbs (2.4 Kg) 5.29 lbs (2.4 Kg)
Refrigerant charge 18 oz (510 gm) R-410A 24 oz (670 gm) R-410A
Over the years of running a mobile RV repair service, having a dedicated place
to access service manuals for all the different appliances and components
found on RVs was something that I always had a desire to create.
I hope this resource makes your RV repairs easier, as it has mine, but please
be careful and follow proper safety practices when attempting to repair
your own RV.
If in doubt, please consult with a professional RV technician!