Airbus
Tool Services
All about tools
2 Airbus Tool Services
A solution for
each situation
Airbus Tool Services by Satair Satair provides planning
supports airlines’ maintenance documentation and attractive tool
activities by providing operators and packages, as well as 24/7 customer
MROs with a flexible and reliable support for worldwide orders for
service – including support for Entry- Airbus tool sales, lease and repair.
Into-Services, scheduled checks or
any maintenance events.
Airbus Tool Services 3
Wide scope of
Airbus tools
Airbus Proprietary Tools
Satair is the unique approved source for the acquisition of Airbus
genuine tools, also called Airbus Proprietary tools. To ensure safety
and quality Airbus proprietary tools are differentiated from imitations
by the Airbus marking plate which is attached to the tools and their
delivery cases.
OEM tools via Airbus
Satair is also your focal point to acquire tools from OEMs (Original
Equipment Manufacturers) so you can simplify your administration.
From standard to complex tools a large stock is always available to
meet your needs.
AirbusSpares
Our complete stock of tools is visible in real-time on the AirbusSpares
platform. You can also contact your dedicated Account Director or
the Customer Order Desk (SPOC).
4 Airbus Tool Services
Key
benefits
Basic tool Generic tool Customised
recommen- recommen- tool recommen-
dation dation dation Airbus Tool recommendation
Limited to
✓
process
1st year
Duration • Initial Provisioning via W-file
Up to Up to
Customised
12 years 12 years • Customised planning based on your schedule
• Optimised investment plan
Generic ✓
Aircraft • Airbus expertise
utilisation
Customised
Usage
parameters
To your usage
parameters • Wide range of tools
Generic ✓ ✓
Maintenance
prog. and To your specific
planning maintenance
Customised
programme &
planning concept
Airbus Proprietary Tools
• Genuine tools certified by Airbus
• Airbus SAS as the sole source
• After-sales support incl. repair and
3-year warranty
• Approved quality meeting the latest technical
standards
• Customised tool services
Airbus Tool package
• OEMs managed by Satair
• Package content based on your
maintenance set-up
• On-time and on-site availability
• Turnkey-solution for an EIS preparation or
for a customised package demand
• Airbus quality
Airbus Tool Services 5
Airbus Tool lease
• Easy access to a wide range of Airbus
and OEM tools
• Simple use and return process
• No capital investment required
• Availability visible on AirbusSpares
or via communication with your tool
representative
• Latest technical and safety standards
Airbus Tool repair
• Worldwide repair network approved
by Satair
• Quick turn-around time (TAT)
• Fast and qualified responses from our
teams
• Competitive price due to high repair
volume
Airbus GSE & Tool seminars
• Cost and time savings via easy access
to tool engineering data
• Identification of the best tools options for
your business
• Best industry practices
• Extension of your professional network
to counterparts
Airbus Tool Services contacts
Europe, Middle East, Canada, USA, Central
Asia Pacific, China and South America
Airbus Proprietary tools Airbus Proprietary tools
and other suppliers and other suppliers
COD Single Point tools.americas@airbus.com
Of Contact (SPOC)
Tool recommendation
Tool recommendation process
process maint.gsetools@airbus.com
Techrequest or or your Account Director
maint.gsetools@airbus.com
Tool packages,
Tool packages Tool lease, Tool repair
tool.packages@airbus.com tools.americas@airbus.com
Tool lease GSE & Tool seminars
tool.lease@airbus.com spares.training@airbus.com
Tool repair
repair.vendor@airbus.com
For quotations
quotes.spares@airbus.com
GSE & Tool seminars
spares.training@airbus.com
Airbus SAS
Weg beim Jaeger 150 Airbus SAS
22335 Hamburg, Germany 21780 Filigree Court Visit our AirbusSpares portal at
Ashburn, VA 20147-6205, USA spares.airbus.com
General contacts (not Tool Services related)
Satair A/S Satair Pte.Ltd Satair USA inc. Satair USA inc. Airbus Africa Follow us on
Copenhagen, Denmark Singapore Ashburn, USA Peachtree City, USA & Middle East FZE
Tel: +45 3247 0100 Tel: +65 6543 0977 Tel: +1 703 729 4300 Tel: +1 404 675 6333 Dubai, United Arab Emirates
info@satair.com infosin@satair.com satairinq@satair.com Tel: +971 4 299 8080
Airbus SAS Satair (Beijing) Co.Ltd. Satair USA Inc. Satair UK Ltd
Hamburg, Germany Beijing, China (Repairs and Production) (Battery Shop) www.satair.com
Tel: +49 (0)40 5076-0 Tel: +86 10 8048 6161 Miami FL, USA Middlesex, United Kingdom
infochn@satair.com Tel: +1 305 863 7620 Tel: +44 208 561 4211
satairinq@satair.com mailsaleslhr@satair.com
Satair provides genuine OEM parts distribution and offers an exhaustive and innovative multi-fleet service portfolio to OEMs and customers. In addition, the company provides genuine
Airbus Material Support and is the sole Airbus authorised distributor for a wide range of Proprietary Products and Services accessible through the trading partner Airbus SAS. Satair is
a stand-alone company and Airbus subsidiary.
