INSTALLATION MANUAL

Indoor unit for air to water heat pump system

EKHBH016AB
EKHBX016AB
 1

1 2 3 4 5 6 7 8
1x 1x 1x 2x 1x 1x 2x 2x

1
2

300

500
≥350

≥
2
3
895

668

922
35

235 235
1
1-1/4" FBSP

1-1/4" MBSP 30°

90
°
361
96
48

39

35
48
2 4
3 142 101 5
502

3
EKHBH016AB***
EKHBX016AB***
Indoor unit for air to water heat pump system Installation manual

CONTENTS Page
READ THESE INSTRUCTIONS CAREFULLY BEFORE
Introduction ........................................................................................1 INSTALLATION. KEEP THIS MANUAL IN A HANDY
General information ................................................................................... 1 PLACE FOR FUTURE REFERENCE.
Scope of this manual ................................................................................. 2
IMPROPER INSTALLATION OR ATTACHMENT OF
Model identification.................................................................................... 2
EQUIPMENT OR ACCESSORIES COULD RESULT IN
Accessories .......................................................................................2 ELECTRIC SHOCK, SHORT-CIRCUIT, LEAKS, FIRE OR
Accessories supplied with the indoor unit.................................................. 2 OTHER DAMAGE TO THE EQUIPMENT. BE SURE ONLY
Typical application examples .............................................................3 TO USE ACCESSORIES MADE BY DAIKIN WHICH ARE
Application 1 .............................................................................................. 3 SPECIFICALLY DESIGNED FOR USE WITH THE
Application 2 .............................................................................................. 3 EQUIPMENT AND HAVE THEM INSTALLED BY A
Application 3 .............................................................................................. 4 PROFESSIONAL.
Application 4 .............................................................................................. 4
Overview of the indoor unit ................................................................5 IF UNSURE OF INSTALLATION PROCEDURES OR USE,
Opening the indoor unit ............................................................................. 5
ALWAYS CONTACT YOUR DAIKIN DEALER FOR
Main components ...................................................................................... 6 ADVICE AND INFORMATION.
Switch box main components .................................................................... 7 THE UNIT DESCRIBED IN THIS MANUAL IS DESIGNED
Functional diagram .................................................................................... 7 FOR INDOOR INSTALLATION ONLY AND FOR AMBIENT
Installation of the indoor unit..............................................................8 TEMPERATURES RANGING 0°C~35°C.
Selecting an installation location ............................................................... 8
Dimensions and service space.................................................................. 8
Inspecting, handling and unpacking the unit ............................................. 8
Mounting the indoor unit ............................................................................ 9 INTRODUCTION
Installation of the EKHBDP drain pan kit (only for EKHBX models) .......... 9
Refrigerant pipework ................................................................................. 9
Water pipework.......................................................................................... 9
Charging water ........................................................................................ 11 General information
Piping insulation ...................................................................................... 11
Field wiring .............................................................................................. 11 Thank you for purchasing this AD indoor unit.
Start-up and configuration ...............................................................14 The AD indoor unit is the indoor part of the
DIP switch settings overview ................................................................... 14 reversible air to water Daikin ERHQ heat pumps. These units are
Room thermostat installation configuration ............................................. 14
designed for wall mounted indoor installation and used for both
Pump operation configuration.................................................................. 14
Domestic hot water tank installation configuration .................................. 15
heating and cooling applications. The units can be combined with
Initial start-up at low outdoor ambient temperatures ............................... 15 Daikin fan coil units, floor heating applications, low temperature
Pre-operation checks............................................................................... 15 radiators, domestic water heating applications and solar kit for
Powering up the indoor unit ..................................................................... 15 domestic hot water applications.
Setting the pump speed........................................................................... 16
Field settings ........................................................................................... 16
Heating/cooling units and heating only units
Test run and final check ...................................................................21 The AD indoor unit range consists of two main
Automatic test run.................................................................................... 21 versions: a heating/cooling (EKHBX) version and a heating only
Test run operation (manual)..................................................................... 21 (EKHBH) version.
Final check .............................................................................................. 21
Both versions can optionally be delivered with an integrated backup
Maintenance ....................................................................................21
heater for additional heating capacity during cold outdoor
Troubleshooting ...............................................................................22 temperatures. The backup heater also serves as a backup in case of
General guidelines................................................................................... 22 malfunctioning of the outdoor unit. The backup heater models are
General symptoms .................................................................................. 22 available for a heating capacity of 3, 6 and 9 kW, and – depending on
Error codes .............................................................................................. 23 the heating capacity – for three different power supply specifications.
Technical specifications ...................................................................25
General.................................................................................................... 25 Backup heater
Indoor unit model Backup heater capacity nominal voltage
Electrical specifications ........................................................................... 25
EKHB*016AB3V3 3 kW 1x 230 V
EKHB*016AB6V3 6 kW 1x 230 V
EKHB*016AB6WN 6 kW 3x 400 V
EKHB*016AB9WN 9 kW 3x 400 V
EKHB*016AB6T1 6 kW 3x 230 V
EKHB*016AB9T1 9 kW 3x 230 V

NOTE An EKHBH/X016AB indoor unit can only be connected

to an outdoor ERHQ0*AA-series.

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 1
 PH Model identification

3 Indoor unit
EK HB X 016 AB 3 V3
1
Backup heater nominal
2 voltage: (optional)
V3 = 1P, 230 V
WN = 3P, 400 V
T1 = 3P, 230 V
Backup heater capacity (kW)
(optional)
4 TA
Series
1 Heat pump capacity Indication of heating/cooling capacity (kW)(a)
2 Required heating capacity (site dependent) X = heating and cooling,
3 Additional heating capacity provided by the backup heater H = heating only
Hydro box
4 Equilibriumtemperature (can be set through the user interface,
refer to "Field settings" on page 16) European kit
(a) For exact values, refer to "Technical specifications" on page 25.
TA Ambient (outdoor) temperature
PH Heating capacity Drain pan kit (optional)
EK HB DP 150
Domestic hot water tank (option)
Drain pan
An optional EKHW* domestic hot water tank with integrated 3 kW
Hydro box
electrical booster heater can be connected to the indoor unit. The
European kit
domestic hot water tank is available in three sizes: 150, 200 and
300 litre. Refer to the domestic hot water tank installation manual for
further details.
ACCESSORIES
Drain pan kit (option)
For heating/cooling versions (EKHBX), it is necessary to install the
EKHBDP drain pan kit. Accessories supplied with the indoor unit
For more information concerning the drain pan kit, refer to
"Installation of the EKHBDP drain pan kit (only for EKHBX models)" See figure 1
on page 9.
1 Installation manual
Solar kit for domestic hot water tank (option)
2 Operation manual
For information concerning the EKSOLHW solar kit, refer to the 3 Unpacking instruction sheet
installation manual of that kit.
4 Shut-off valve
Remote alarm kit (option) 5 Wall mounting bracket
For information concerning the EKRP1HB remote alarm, refer to the 6 Wiring diagram sticker (inside indoor unit cover)
installation manual of that kit. 7 Indoor unit cover fixing screw
8 Nylon washer

Scope of this manual

This installation manual describes the procedures for unpacking,

installing and connecting all EKHBH/X indoor unit models.

NOTE Installation of the ERHQ heat pump outdoor is

described in the outdoor unit installation manual.
Operation of the indoor unit is described in the indoor
unit operation manual.

Installation manual EKHBH/X016AB

Indoor unit for air to water heat pump system
2 4PW42457-1C
TYPICAL APPLICATION EXAMPLES Application 2

Space heating only application without room thermostat connected to

When the AD system is used in series
the indoor unit. The temperature in each room is controlled by a valve
with another heat source (e.g. gas boiler), it shall be made
on each water circuit. Domestic hot water is provided through the
sure that the return water temperature to the heat
domestic hot water tank which is connected to the indoor unit.
exchanger does not exceed 55°C. Daikin shall not be held
liable for any damage resulting from not observing this
rule.
The application examples given below are for illustration purposes
only. 1 2 3 4 5 8 6 9
T1 T2 T3

M
Application 1
M1 M2 M3

Space heating only application with a room thermostat connected to

the indoor unit.

10 11
7 FHL1
FHL2
FHL3
T
12
1 2 3 4 5 6

1 Outdoor unit 10 Booster heater

2 Indoor unit 11 Heat exchanger coil
3 Heat exchanger 12 Domestic hot water tank
4 Pump FHL1..3 Floor heating loop
(field supply)
7 FHL1 5 Shut-off valve
FHL2
6 Collector (field supply) T1..3 Individual room
FHL3
thermostat (field supply)
7 Shut-off valve

1 Outdoor unit 6 Collector (field supply) 8 Motorised 3-way valve M1..3 Individual motorised
(field supply) valve to control loop
2 Indoor unit 7 Shut-off valve FHL1 (field supply)
9 By-pass valve
3 Heat exchanger FHL1..3 Floor heating loop (field supply)
(field supply)
4 Pump
Pump operation
5 Shut-off valve T Room thermostat
(field supply) With no thermostat connected to the indoor unit (2), the pump (4) can
be configured to operate either as long as the indoor unit is on, or
Pump operation and space heating until the required water temperature is reached.
When a room thermostat (T) is connected to the indoor unit, the
pump (4) will operate when there is a heating request from the room NOTE Details on pump configuration can be found under
thermostat, and the outdoor unit will start operating to achieve the "Pump operation configuration" on page 14.
target leaving water temperature as set on the user interface.
When the room temperature is above the thermostat set point, the Space heating
outdoor unit and pump will stop operating. The outdoor unit (1) will operate to achieve the target leaving water
temperature as set on the user interface.
Make sure to connect the thermostat wires to the correct
terminals (see "Connection of the thermostat cable" on When circulation in each space heating loop (FHL1..3) is
page 13) and to configure the DIP switch toggle switches controlled by remotely controlled valves (M1..3), it is
correctly (see "Room thermostat installation configuration" important to provide a by-pass valve (9) to avoid the flow
on page 14). switch safety device from being activated.
The by-pass valve should be selected as such that at all
time the minimum water flow as mentioned under "Water
pipework" on page 9 is guaranteed.

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 3
Domestic water heating Pump operation and space heating and cooling
When domestic water heating mode is enabled (either manually by According to the season, the customer will select cooling or heating
the user, or automatically through a schedule timer) the target on the room thermostat (T). This selection is not possible by
domestic hot water temperature will be achieved by a combination of operating the user interface.
the heat exchanger coil and the electrical booster heater. When space cooling/heating is requested by the room thermostat
When the domestic hot water temperature is below the user (T), the pump will start operating and the indoor unit (2) will switch to
configured set point, the 3-way valve will be activated to heat the "cooling mode"/"heating mode". The outdoor unit (1) will start
domestic water by means of the heat pump. In case of large domestic operating to achieve the target leaving cold/hot water temperature.
hot water demand or a high domestic hot water temperature setting, In case of cooling mode, the motorised 2-way valve (13) will close as
the booster heater (10) can provide auxiliary heating. to prevent cold water running through the floor heating loops (FHL).

It is possible to connect either a 2-wire or a 3-wire 3-way Make sure to connect the thermostat wires to the correct
valve (8). Make sure to fit the 3-way valve correctly. For terminals (see "Connection of the thermostat cable" on
more details, refer to "Wiring the 3-way valve" on page 13. page 13) and to configure the DIP switch toggle switches
correctly (see "Room thermostat installation configuration"
NOTE The indoor unit can be configured so that at low on page 14).
outdoor temperatures the domestic water is exclusively
heated by the booster heater. This assures that the full Wiring of the 2-way valve (13) is different for a NC (normal
capacity of the heat pump is available for space closed) valve and a NO (normal open) valve! Make sure to
heating. connect to the correct terminal numbers as detailed on the
Details on domestic hot water tank configuration for wiring diagram.
low outdoor temperatures can be found under "Field The ON/OFF setting of the heating/cooling operation is done by the
settings" on page 16, field settings [5-02] to [5-04]. room thermostat and cannot be done by the user interface on the
indoor unit.

Application 3 Domestic water heating

Domestic water heating is as described under "Application 2" on
Space cooling and heating application with a room thermostat page 3.
suitable for cooling/heating changeover connected to the indoor
unit. Heating is provided through floor heating loops and fan coil
units. Cooling is provided through the fan coil units only. Application 4
Domestic hot water is provided through the domestic hot water tank
which is connected to the indoor unit.
Space cooling and heating application without a room thermostat
6 connected to the indoor unit, but with a heating only room
thermostat controlling the floor heating and a cooling/heating
thermostat controlling the fan coil units. Heating is provided through
floor heating loops and fan coil units. Cooling is provided through the
fan coil units only.

6 9
T

FCU1
1 2 3 4 5 8 13 FCU2
FCU3

M M T4
T5
T6
FCU1
FCU2
T FCU3
1 2 3 4 5 13 14 6
10 11
7 FHL1
FHL2 M M
FHL3

12

7 FHL1
FHL2
1 Outdoor unit 10 Booster heater FHL3
2 Indoor unit 11 Heat exchanger coil
3 Heat exchanger 12 Domestic hot water tank
4 Pump 13 Motorised 2-way valve
(field supply)
5 Shut-off valve
6 Collector (field supply) FCU1..3 Fan coil unit (field supply)
7 Shut-off valve FHL1..3 Floor heating loop
(field supply)
8 Motorised 3-way valve
(field supply) T Room thermostat with
cooling/heating switch
(field supply)

Installation manual EKHBH/X016AB

Indoor unit for air to water heat pump system
4 4PW42457-1C
 1 Outdoor unit 14 Motorised 2-way valve for
OVERVIEW OF THE INDOOR UNIT
activation of the room
2 Indoor unit thermostat (field supply)
3 Heat exchanger
Opening the indoor unit
4 Pump FCU1..3 Fan coil unit with
thermostat (field supply)
5 Shut-off valve ■ The front flap on the indoor unit cover gives access to the
6 Collector (field supply) FHL1..3 Floor heating loop (field manometer and user interface.
supply)
7 Shut-off valve ■ The indoor unit cover can be removed by removing the 2 side
9 By-pass valve (field T Heating only room screws and unhitching the cover.
supply) thermostat (field supply)
13 Motorised 2-way valve T4..6 Individual room
to shut off the floor thermostat for fan coil
heating loops during heated/cooled room (field
cooling operation (field supply)
supply)

Pump operation
With no thermostat connected to the indoor unit (2), the pump (4) can
be configured to operate either as long as the indoor unit is on, or
until the required water temperature is reached.

NOTE Details on pump configuration can be found under

"Pump operation configuration" on page 14.

Space heating and cooling

According to the season, the customer will select cooling or heating
through the user interface on the indoor unit.
The outdoor unit (1) will operate in cooling mode or heating mode to
achieve the target leaving water temperature.
With the unit in heating mode, the 2-way valve (13) is open. Hot water
is provided to both the fan coil units and the floor heating loops.
With the unit in cooling mode, the motorised 2-way valve (13) is
closed to prevent cold water running through the floor heating loops
(FHL).

When closing several loops in the system by remotely

controlled valves, it might be required to install a by-pass Make sure to fix the cover with the screws and nylon
valve (9) to avoid the flow switch safety device from being washers when installing the cover (screws and nylon
activated. See also "Application 2" on page 3. washers are delivered as accessory).

Wiring of the 2-way valve (13) is different for a NC (normal Parts inside the unit can be hot.
closed) valve and a NO (normal open) valve! Make sure to
connect to the correct terminal numbers as detailed on the ■ To gain access to the switch box components – e.g. to connect
wiring diagram. the field wiring – the switch box service panel can be removed.
Thereto, loosen the front screws and unhitch the switch box
The ON/OFF setting of the heating/cooling operation is done by the service panel.
user interface on the indoor unit.
Switch off all power supply — i.e. outdoor unit power
supply and backup heater and domestic hot water tank
power supply (if applicable) — before removing the switch
box service panel.

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 5
 1 Air purge valve
Remaining air in the water circuit will be automatically removed
via the air purge valve.
2 Backup heater
The backup heater consists of an electrical heating element that
will provide additional heating capacity to the water circuit if the
heating capacity of the outdoor unit is insufficient due to low
outdoor temperatures.
3 Temperature sensors
Four temperature sensors determine the water and refrigerant
temperature at various points in the water circuit.
4 Switch box
The switch box contains the main electronic and electrical parts
of the indoor unit.
5 Heat exchanger
6 Expansion vessel (10 l)
7 User interface
The user interface allows the installer and user to set up, use
and maintain the unit.
8 Refrigerant liquid connection
9 Refrigerant gas connection
10 Shut-off valves (accessory)
The shut-off valves on the water inlet connection and water
outlet connection allow isolation of the indoor unit water circuit
side from the residential water circuit side. This facilitates
draining and filter replacement of the indoor unit.
11 Water inlet connection
12 Water outlet connection
Main components
13 Drain and fill valves
14 Water filter
22 1 The water filter removes dirt from the water to prevent damage
to the pump or blockage of the evaporator. The water filter must
21 be cleaned on a regular base. See "Maintenance" on page 21.
15 Expansion vessel drain valve
20 The drain valve of the expansion vessel allows draining the
19 remaining water in the expansion vessel after draining with the
drain and fill valves.
2
16 Manometer
3
The manometer allows readout of the water pressure in the
18 4 water circuit.

5
17 Flow switch
The flow switch checks the flow in the water circuit and protects
the heat exchanger against freezing and the pump against
damage.
18 Pump
3
The pump circulates the water in the water circuit.
17 19 Backup heater vessel
6
The backup heater heats the water in the backup heater vessel.
3 20 Backup heater thermal protector
16 The backup heater is equipped with a thermal protector. The
15 thermal protector is activated when the temperature becomes
7
too high.
14
21 Backup heater thermal fuse
3 The backup heater is equipped with a thermal fuse. The thermal
fuse is blown when the temperature becomes too high (higher
than the backup heater thermal protector temperature).
13 22 Pressure relief valve
The pressure relief valve prevents excessive water pressure in
the water circuit by opening at 3 bar and discharging some
water.
10
8
12 9
10
11

Installation manual EKHBH/X016AB

Indoor unit for air to water heat pump system
6 4PW42457-1C
 11 X13A socket
Switch box main components
The X13A socket receives the K3M connector (only for
installations with domestic hot water tank).
12 X9A socket
The X9A socket receives the thermistor connector (only for
1 installations with domestic hot water tank).
13 Pump fuse FU2 (in line fuse)
K1M
15 TR1 K5M 14 Pump relay K4M
K2M 15 Transformer TR1
K1M
TR1 K5M 16 A4P
X9A
12 K2M Solar/remote alarm address card (only for installations with solar
OPTION EKSWW
2 kit or remote alarm kit)
17 K7M relay for solar pump (optional)
K3M 3 This relay and its output on X2M can be activated when the solar
X13A input on A4P becomes active.
11
K7M
SS1 K3M
17 The electrical wiring diagram can be found on the
on

SS2 NOTE
10 on
off SS2

A1P 4 inside of the switch box cover.

OPTION EKSWW

F2B
F1B
5
9 FU1 Functional diagram
F2B F1B
K4M
A1P 2 3 4 5 6 78 9
14

16 A4P
FU2
13

A4P

X2M
6
OPTION EKSWW

X4M R1T R2T 10

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
1 2 thermostat 2-way valve 3-way valve thermal
fuse
Q2L
OPTIONAL t> t>
X4M X2M

8 6
OPTION EKSWW

X3M
L1 L2
L N
X3M (230V) X1M 11

H2O
7 R4T
t>
1 Backup heater contactors K1M, K2M and K5M (optional)
2 Main PCB
The main PCB (Printed Circuit Board) controls the functioning of
the unit. R3T
t> 12
3 Booster heater contactor K3M (only for installations with domestic
hot water tank)
4 Booster heater circuit breaker F2B (only for installations with
domestic hot water tank)
The circuit breaker protects the booster heater in the domestic 1 14 13
hot water tank against overload or short circuit.
5 Backup heater circuit breaker F1B (optional) 1 Outdoor unit 10 Flow switch
The circuit breaker protects the backup heater electrical circuit 2 Indoor unit 11 Shut-off valve water outlet
against overload or short circuit. with drain valve (field
3 Expansion vessel drain installation)
6 Terminal blocks valve

The terminal blocks allow easy connection of field wiring. 4 Expansion vessel 12 Shut-off valve water inlet with
drain valve (field installation)
7 Cable tie mountings 5 Manometer
The cable tie mountings allow to fix the field wiring with cable 6 Air purge valve 13 Filter
ties to the switch box to ensure strain relief. 7 Pressure relief valve 14 Heat exchanger
8 Terminal blocks X3M, X4M (only for installations with domestic hot 8 Backup heater vessel R1T
water tank) with backup heater R2T
Temperature sensors
R3T
9 PCB fuse FU1 9 Pump R4T
10 DIP switch SS2
The DIP switch SS2 provides 4 toggle switches to configure
certain installation parameters. See "DIP switch settings
overview" on page 14.

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 7
INSTALLATION OF THE INDOOR UNIT Inspecting, handling and unpacking the unit

■ The indoor unit is packed in a cardboard box, fixed by straps on

Selecting an installation location
a wooden pallet.
The unit is to be wall mounted in an indoor location that meets the ■ At delivery, the unit must be checked and any damage must be
following requirements: reported immediately to the carrier claims agent.
■ The installation location is frost-free. ■ Check if all indoor unit accessories (see "Accessories" on
page 2) are enclosed.
■ The space around the unit is adequate for servicing. (See
figure 2). ■ Bring the unit as close as possible to its final installation position
in its original package in order to prevent damage during
■ The space around the unit allows for sufficient air circulation.
transport.
■ There is a provision for condensate drain (only for EKHBX
■ The indoor unit weighs approximately 55 kg and should be lifted
models with drain pan kit EKHBDP) and pressure relief valve
by two persons using the two lifting bars provided.
blow-off.
■ The installation surface is a flat and vertical non-combustible Do not grasp the switch box or piping to lift the unit! Two
wall, capable of supporting the operation weight of the unit (see lifting bars are provided to lift the unit.
"Technical specifications" on page 25).
■ There is no danger of fire due to leakage of inflammable gas.
■ All piping lengths and distances have been taken into
consideration.
Requirement Value
Maximum allowable refrigerant piping length between
75 m
outdoor unit and indoor unit
Minimum required refrigerant piping length between
outdoor unit and indoor unit 3 m(a)

Maximum allowable height difference between

30 m
outdoor unit and indoor unit
Maximum allowable distance between the 3-way
valve and the indoor unit (only for installations with 3m
domestic hot water tank).
Maximum allowable distance between the domestic
hot water tank and the indoor unit (only for
installations with domestic hot water tank). The 10 m
thermistor cable supplied with the domestic hot water
tank is 12 m in length.
(a) When <5 m, recharging of the outdoor unit is required. Refer to the
installation manual of the outdoor unit.

NOTE If the installation is equipped with a domestic hot water

tank (optional), please refer to the domestic hot water
tank installation manual.

Dimensions and service space

Unit of measurement: mm
Dimensions of the wall bracket

10 163 10 163 10

Dimensions of the unit, see figure 3

1 Flexible drain hose 5 Refrigerant gas

connection
2 Water outlet connection
3 Water inlet connection FBSP Female British Standard
Pipe
4 Refrigerant liquid
connection
MBSP Male British Standard
Pipe

Required service space, see figure 2

Installation manual EKHBH/X016AB

Indoor unit for air to water heat pump system
8 4PW42457-1C
Mounting the indoor unit Installation of the EKHBDP drain pan kit (only for
EKHBX models)

The weight of the indoor unit is approximately 55 kg. Two For heating/cooling models, it is necessary to install the drain pan kit
persons are required to mount the unit. (see "Accessories" on page 2).
1 Fix the wall mounting bracket to the wall using appropriate plugs During cooling operation, water vapour (humidity) in the air might
and screws. condense to liquid and collect on the cold refrigerant and water pipes.
Make sure the wall mounting bracket is completely level. When This water is collected in the drain pan, which must be connected to a
the unit is not installed level, air might get trapped in the water drain.
circuit resulting in malfunctioning of the unit. For installation instructions, refer to the instruction sheet delivered
Pay special attention to this when installing an EKHBX model to with the drain pan kit.
prevent overflow of the drain pan.
Make sure to position the pressure relief valve hose end in
2 Hang the indoor unit on the wall mounting bracket.
the drain pan. Failure to do so might lead to water coming
3 Fix the indoor unit at the bottom side using appropriate plugs into contact with electrical parts, resulting in electrical
and screws. To do so, the unit is equipped with 2 holes at the shocks or short-circuit of the electrical system.
bottom outer edges of the frame.

Refrigerant pipework

For all guidelines, instructions and specifications regarding

refrigerant pipework between the indoor unit and the outdoor unit,
2 please refer to the outdoor unit installation manual.
1 The location of the gas pipe and liquid pipe on the indoor unit is
shown under "Main components" on page 6.

Refrigerant piping
specifications Indoor unit Outdoor unit
Gas pipe outer diameter 15.9 mm (5/8 inch) 15.9 mm (5/8 inch)
Liquid pipe outer diameter 9.5 mm (3/8 inch) 9,5 mm (3/8 inch)

When connecting the refrigerant pipes, always use two

wrenches/spanners for tightening or loosening nuts!
Failure to do so can result in damaged piping connections
and leaks.

Water pipework

Checking the water circuit

The units are equipped with a water inlet and water outlet for
connection to a water circuit. This circuit must be provided by a
licensed technician and must comply with all relevant European and
national regulations.

The unit is only to be used in a closed water system.

Application in an open water circuit can lead to excessive
corrosion of the water piping.
3
Before continuing the installation of the unit, check the following
points:
■ The maximum water pressure is 3 bar.
■ Two shut-off valves are delivered with the unit. To facilitate
service and maintenance, install one at the water inlet and one
at the water outlet of the indoor unit. Mind position of the shut-off
valves. Orientation of the integrated drain and fill valves is
important for servicing. See figure 3.
■ Drain taps must be provided at all low points of the system to
permit complete drainage of the circuit during maintenance.
Two drain valves integrated in the shut-off valves, and a drain
valve on the expansion vessel are provided to drain the water
from the indoor unit water system.
■ Make sure to provide a proper drain for the pressure relief valve
to avoid any water coming into contact with electrical parts.
■ Air vents must be provided at all high points of the system. The
vents should be located at points which are easily accessible for
servicing. An automatic air purge is provided inside the indoor
unit. Check that this air purge valve is not tightened too much so
that automatic release of air in the water circuit remains possible.
■ Take care that the components installed in the field piping can
withstand the water pressure.

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 9
Checking the water volume and expansion vessel pre- Example 1
pressure The indoor unit is installed 5 m below the highest point in the water
The unit is equipped with an expansion vessel of 10 litre which has a circuit. The total water volume in the water circuit is 100 l.
default pre-pressure of 1 bar. In this example, no action or adjustment is required.
To assure proper operation of the unit, the pre-pressure of the Example 2
expansion vessel might need to be adjusted and the minimum and
maximum water volume must be checked. The indoor unit is installed at the highest point in the water circuit.
The total water volume in the water circuit is 350 l.
1 Check that the total water volume in the installation is 20 l
minimum. Result:
■ Since 350 l is higher than 280 l, the pre-pressure must be
In most air conditioning applications this minimum water decreased (see table above).
volume will have a satisfying result. ■ The required pre-pressure is:
In critical processes or in rooms with a high heat load Pg = (H/10 + 0.3) bar = (0/10 + 0.3) bar = 0.3 bar
though, extra water volume might be required. ■ The corresponding maximum water volume can be read from
the graph: approximately 410 l.
2 Using the table below, determine if the expansion vessel pre-
pressure requires adjustment. ■ Since the total water volume (350 l) is below the maximum water
volume (410 l), the expansion vessel suffices for the installation.
3 Using the table and instructions below, determine if the total
water volume in the installation is below the maximum allowed Setting the pre-pressure of the expansion vessel
water volume.
When it is required to change the default pre-pressure of the
expansion vessel (1 bar), keep in mind the following guidelines:
Installation Water volume
height ■ Use only dry nitrogen to set the expansion vessel pre-pressure.
difference(a) ≤280 l >280 l
■ Inappropriate setting of the expansion vessel pre-pressure will
Actions required:
• pre-pressure must be decreased, lead to malfunction of the system. Therefore, the pre-pressure
calculate according to "Calculating should only be adjusted by a licensed installer.
No pre-pressure adjustment
≤7 m required.
the pre-pressure of the expansion
vessel"
• check if the water volume is lower Connecting the water circuit
than maximum allowed water volume
(use graph below) Water connections must be made in accordance with the outlook
Actions required: diagram delivered with the unit, respecting the water in- and outlet.
• pre-pressure must be increased,
calculate according to "Calculating
the pre-pressure of the expansion Expansion vessel of the unit Be careful not to deform the unit piping by using excessive
>7 m
vessel" too small for the installation. force when connecting the piping. Deformation of the
• check if the water volume is lower
than maximum allowed water volume piping can cause the unit to malfunction.
(use graph below)

(a) Installation height difference: height difference (m) between the highest point of If air, moisture or dust gets in the water circuit, problems may occur.
the water circuit and the indoor unit. If the indoor unit is located at the highest Therefore, always take into account the following when connecting
point of the installation, the installation height is considered 0 m.
the water circuit:
Calculating the pre-pressure of the expansion vessel ■ Use clean pipes only.

The pre-pressure (Pg) to be set depends on the maximum ■ Hold the pipe end downwards when removing burrs.
installation height difference (H) and is calculated as below: ■ Cover the pipe end when inserting it through a wall so that no
dust and dirt enter.
Pg=(H/10+0.3) bar
■ Use a good thread sealant for the sealing of the connections.
Checking the maximum allowed water volume The sealing must be able to withstand the pressures and
To determine the maximum allowed water volume in the entire circuit, temperatures of the system.
proceed as follows: ■ When using non-brass metallic piping, make sure to insulate
1 Determine for the calculated pre-pressure (Pg) the both materials from each other to prevent galvanic corrosion.
corresponding maximum water volume using the graph below. ■ Because brass is a soft material, use appropriate tooling for
connecting the water circuit. Inappropriate tooling will cause
2 Check that the total water volume in the entire water circuit is damage to the pipes.
lower than this value.
If this is not the case, the expansion vessel inside the indoor unit is ■ The unit is only to be used in a closed water system.
too small for the installation. Application in an open water circuit can lead to
excessive corrosion of the water piping.
2.5 ■ Never use Zn-coated parts in the water circuit.
Excessive corrosion of these parts may occur as
copper piping is used in the unit's internal water
2 circuit.
pre-pressure [bar]

1.5
NOTE ■ When using a 3-way valve in the water circuit.
Preferably choose a ball type 3-way valve to
guarantee full separation between domestic hot
1
water and floor heating water circuit.
■ When using a 3-way valve or a 2-way valve in the
0.5 water circuit.
0.3
0 20 50 100 150 200 250 300 350 400 450 The recommended maximum changeover time of
maximum water volume [l] the valve should be less than 60 seconds.
= pre-pressure
= maximum water volume

Installation manual EKHBH/X016AB

Indoor unit for air to water heat pump system
10 4PW42457-1C
Charging water Overview
The illustration below gives an overview of the required field wiring
1 Connect the water supply to a drain and fill valve (see "Main between several parts of the installation. Refer also to "Typical
components" on page 6). application examples" on page 3.

2 Make sure the automatic air purge valve is open (at least 2 4
turns).
T E
3 Fill with water until the manometer indicates a pressure of
approximately 2.0 bar. Remove air in the circuit as much as
possible using the air purge valves. Air present in the water B C D
5
circuit might cause malfunctioning of the optional backup heater.
F
M
4 For units with optional backup heater: 2 6
Check that the backup heater vessel is filled with water by
M G
opening the pressure relief valve. Water must flow out of the
valve.

7 H
NOTE ■ During filling, it might not be possible to remove all I
1 3
air in the system. Remaining air will be removed
through the automatic air purge valves during first
operating hours of the system. Additional filling 8
with water afterwards might be required. A 9
■ The water pressure indicated on the manometer
will vary depending on the water temperature A Single power supply for F 3-way valve for domestic
(higher pressure at higher water temperature). outdoor unit, backup hot water tank (field
However, at all times water pressure should heater and booster supply, optional)
remain above 0.3 bar to avoid air entering the heater (optional)
G 2-way valve for cooling
circuit. mode (field supply,
B Outdoor unit optional)
■ The unit might dispose some excessive water
through the pressure relief valve. C Backup heater H Domestic hot water tank
(optional)
D Indoor unit
■ Water quality must be according to EN directive
98/83 EC. E Room thermostat (field I Booster heater
supply, optional) (optional)

Piping insulation Required

number of Maximum
Item Description conductors running current
The complete water circuit, inclusive all piping, must be insulated to (a)
1 Power supply cable for outdoor 2+GND
prevent condensation during cooling operation and reduction of the
unit
cooling and heating capacity. (b)
2 Indoor unit power supply and 3+GND
If the temperature is higher than 30°C and the humidity is higher than communication cable
RH 80%, then the thickness of the sealing materials should be at 3 Power supply cable for backup 2+GND or (c)
least 20 mm in order to avoid condensation on the surface of the heater 3+GND
sealing. 4 Room thermostat cable 3 or 4 100 mA(d)
5 3-way valve control cable 2+GND 100 mA(d)
6 2-way valve control cable 2+GND 100 mA(d)
Field wiring (b)
7 Booster heater power supply 4+GND
and thermal protection cable
(e)
WARNING 8 Thermistor cable 2
9 Booster heater power supply 2+GND 13 A
■ A main switch or other means for disconnection,
cable
having a contact separation in all poles, must be
(a) Refer to nameplate on outdoor unit
incorporated in the fixed wiring in accordance with (b) Cable section 2.5 mm2
relevant local and national legislation. (c) See table under "Connection of the backup heater power supply" on page 12.
(d) Minimum cable section 0.75 mm2
■ Switch off the power supply before making any (e) The thermistor and connection wire (12 m) are delivered with the domestic hot
connections. water tank.

■ All field wiring and components must be installed by a

licensed electrician and must comply with relevant
European and national regulations.
■ The field wiring must be carried out in accordance
with the wiring diagram supplied with the unit and the
instructions given below.
■ Be sure to use a dedicated power supply. Never use a
power supply shared by another appliance.
■ Be sure to establish an earth. Do not earth the unit to
a utility pipe, surge absorber, or telephone earth.
Incomplete earth may cause electrical shock.
■ Be sure to install an earth leakage protector (30 mA).
Failure to do so may cause electrical shock.

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 11
Internal wiring - Parts table Connection of the indoor unit power supply and
Refer to the internal wiring diagram supplied with the unit (on the
communication cable
inside of the indoor unit switch box cover). The abbreviations used Power circuit and cable requirements
are listed below.
Power supply for the indoor unit is to be provided through the outdoor
A1P ................. Main PCB unit. Data communication with the outdoor unit is provided through
A2P ................. Remote controller PCB (user interface) the same cable.
A3P ................. Thermostat (field supply, PC= internal Power Circuit)
For all guidelines and specifications regarding field wiring between
A4P ..........* ..... Solar/remote alarm address card the indoor unit and the outdoor unit, please refer to the outdoor unit
E1H ..........* ..... Backup heater element 1 installation manual.
E2H ..........* ..... Backup heater element 2 Procedure
E3H ..........* ..... Backup heater element 3 1 Using the appropriate cable, connect the power circuit to the
E4H ......... # ..... Booster heater appropriate terminals as shown on the wiring diagram and the
F1B ..........* ..... Fuse backup heater illustration below.
2 Connect the earth conductor (yellow/green) to the earthing
F2B ......... # ..... Fuse booster heater
screw on the switch box mounting plate.
F1T.................. Thermal fuse (250 V, 94°C) 3 Fix the cable with cable ties to the cable tie mountings to ensure
FU1 ................. Fuse 3.15 A T 250 V strain relief.
FU2 ................. Fuse 5 A T 250 V 4 When routing out cables, make sure that these do not obstruct
FuR,FuS.......... Fuse 5 A 250 V for solar/remote alarm PCB mounting of the indoor unit cover, see figure 3.
K1M..........* ..... Contactor backup heater step 1 Note: only relevant field wiring is shown.
K2M..........* ..... Contactor backup heater step 2
K3M......... # ..... Contactor booster heater
K4M................. Pump relay
L2
N

K5M..........* ..... Contactor for backup heater all pole disconnection

K7M..........* ..... Relay for solar pump
M1P................. Pump
M2S....... ## ..... 2-way valve for cooling mode
M3S......... # ..... 3-way valve: floor heating/domestic hot water
PHC1 .............. Optocoupler input circuit
1 2 3
Q1DI................ Earth leakage protector
Q1L ..........* ..... Thermal protector backup heater 1 2 3

Q2L,Q3L . # ..... Thermal protector booster heater Connection of the backup heater power supply
R1T ................. Outlet water heat exchanger thermistor
Power circuit and cable requirements
R2T ..........* ..... Outlet water backup heater thermistor
R3T ................. Refrigerant liquid side thermistor ■ Be sure to use a dedicated power circuit for the
R4T ................. Inlet water thermistor backup heater. Never use a power circuit shared by
another appliance.
R5T ......... # ..... Domestic hot water thermistor
■ Use one and same dedicated power supply for the
S1L.................. Flow switch
outdoor unit, indoor unit, backup heater and booster
S1S ..........* ..... Solar pumpstation relay heater (domestic hot water tank).
SS1 ................. DIP switch
This power circuit must be protected with the required safety devices
TR1 ................. Transformer 24 V for PCB
according to local and national regulations.
V1S ................. Spark suppression 1
Select the power cable in accordance with relevant local and national
V2S ................. Spark suppression 2 regulations. For the maximum running current of the backup heater,
X1M-X4M ........ Terminal blocks refer to the table below.
(1)

* Optional
Backup Backup heater Maximum
# Applications with domestic hot water tank only heater nominal running
Indoor unit model capacity voltage current Zmax (Ω)
## Heating/cooling applications only
EKHB*016AB3V3 3 kW 1x 230 V 13 A —
Field wiring guidelines EKHB*016AB6V3(a) (b) 6 kW 1x 230 V 26 A 0.29

■ Most field wiring on the indoor unit side is to be made on the EKHB*016AB6WN 6 kW 3x 400 V 8.6 A —
terminal block inside the switch box. To gain access to the EKHB*016AB9WN 9 kW 3x 400 V 13 A —
terminal block, remove the indoor unit cover and switch box EKHB*016AB6T1 6 kW 3x 230 V 15 A —
service panel, see "Opening the indoor unit" on page 5. EKHB*016AB9T1(b) 9 kW 3x 230 V 23 A —
■ Cable tie mountings are provided at the bottom of the switch (a) Equipment complying with EN/IEC 61000-3-12(1)
box. Fix all cables using cable ties (field supply). (b) This equipment complies with EN/IEC 61000-3-11(2) provided that the system
impedance Zsys is less than or equal to Zmax at the interface point between the
■ A dedicated power circuit is required for the backup heater user's supply and the public system. It is the responsibility of the installer or user
(optional). of the equipment to ensure, by consultation with the distribution network operator
if necessary, that the equipment is connected only to a supply with a system
■ Installations equipped with a domestic hot water tank (optional), impedance Zsys less than or equal to Zmax.
require a dedicated power circuit for the booster heater.
Please refer to the domestic hot water tank installation manual.

(1) European/International Technical Standard setting the limits for harmonic

currents produced by equipment connected to public low-voltage systems
with input current >16 A and ≤75 A per phase.
(2) European/International Technical Standard setting the limits for voltage
changes, voltage fluctuations and flicker in public low-voltage supply
systems for equipment with rated current ≤75 A.

Installation manual EKHBH/X016AB

Indoor unit for air to water heat pump system
12 4PW42457-1C
Procedure Connection of the valve control cables
1 Using the appropriate cable, connect the power circuit to the Valve requirements
main circuit breaker as shown on the wiring diagram and the
■ Power supply: 230 V AC
illustration below.
■ Maximum running current: 100 mA
2 Connect the earth conductor (yellow/green) to the earthing
screw on the X1M terminal. Wiring the 2-way valve
1 Using the appropriate cable, connect the valve control cable to
3 Fix the cable with cable ties to the cable tie mountings to ensure
the X2M terminal as shown on the wiring diagram.
strain relief.
Note: only relevant field wiring is shown. NOTE Wiring is different for a NC (normal closed) valve
and a NO (normal open) valve. Make sure to
3x 230 V
connect to the correct terminal numbers as
3x 400 V 1x 230 V
detailed on the wiring diagram and illustrations
below.

N N Normal closed (NC) 2-way valve Normal open (NO) 2-way valve

X2M 5 6 7 X2M 5 6 7

M M
NC NO

2 Fix the cable(s) with cable ties to the cable tie mountings to
L1 L2 L3 L1 N ensure strain relief.
Wiring the 3-way valve
Connection of the thermostat cable 1 Using the appropriate cable, connect the valve control cable to
Connection of the thermostat cable depends on the application. the appropriate terminals as shown on the wiring diagram.

See also "Typical application examples" on page 3 and "Room

Two types of 3-way valves can be connected. Wiring
thermostat installation configuration" on page 14 for more information
is different for each type:
and configuration options on pump operation in combination with a
room thermostat. ■ "Spring return 2-wire" type 3-way valve
The 3-way valve should be fitted as such that
Thermostat requirements
when the 3-way valve is idle (not activated), the
■ Power supply: 230 V AC or battery operated space heating circuit is selected.
■ Contact voltage: 230 V. ■ "SPST 3-wire" type 3-way valve
Procedure The 3-way valve should be fitted as such that
1 Connect the thermostat cable to the appropriate terminals as when terminal ports 9 and 10 are electrified, the
shown on the wiring diagram. domestic hot water circuit is selected.

Heating only thermostat Heating/cooling thermostat "Spring return 2-wire" valve "SPST 3-wire" valve

X2M 8 9 10 X2M 8 9 10
X2M X2M
H C L N H C L N
1 2 3 4 1 2 3 4
M M

H C
2 Fix the cable(s) with cable ties to the cable tie mountings to
th th
ensure strain relief.

2 Fix the cable with cable ties to the cable tie mountings to ensure
strain relief.

3 Set DIP switch SS2-3 on the PCB to ON. See "Room thermostat
installation configuration" on page 14 for more information.

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 13
START-UP AND CONFIGURATION The following table summarizes the required configuration and
thermostat wiring at the terminal block in the switch box. Pump
The indoor unit should be configured by the installer to match the operation is listed in the third column. The three last columns indicate
installation environment (outdoor climate, installed options, etc.) and whether the following functionality is available on the user interface
user expertise. (UI) or handled by the thermostat (T):
• space heating or cooling on/off (y)
It is important that all information in this chapter is read • heating/cooling changeover (=)
sequentially by the installer and that the system is • heating and cooling schedule timers (pr)
configured as applicable. Pump
Thermostat Configuration operation y = pr
No thermostat • SS2-3 = OFF determined by UI UI UI
DIP switch settings overview • wiring: (non) leaving water
temperature (a)
X2M
DIP switch SS2 is located on the switch box PCB (see "Switch box H C L N
main components" on page 7) and allows configuration of domestic 1 2 3 4
hot water tank installation, room thermostat connection and pump
• SS2-3 = ON on when space UI UI UI
operation. • wiring: heating or
cooling is on
Switch off the power supply before opening the switch box X2M (y)
service panel and making any changes to the DIP switch H C L N
settings. 1 2 3 4
OFF ON

1 2 3 4 Heating only • SS2-3 = ON on when T — —

thermostat • wiring: heating
request by
X2M room
H C L N thermostat
DIP 1 2 3 4
switch
SS2 Description ON OFF
1 Not applicable for installer — (Default)
2 Domestic hot water tank Installed Not installed th
installation (Default)
(see "Domestic hot water
tank installation
Thermostat with • SS2-3 = ON on when T T —
configuration" on page 15) • wiring:
heating/cooling heating
3 Room thermostat Room thermostat No room switch request or
connection connected thermostat X2M cooling request
(see "Room thermostat connected H C L N by room
installation configuration" (Default) 1 2 3 4 thermostat
on page 14)
4 This setting(a) decides the Heating/cooling No priority
H C
operation mode when priority (Default)
there is a simultaneous
th
demand for more space
heating/cooling and
domestic water heating.
th = Thermostat contact
(a) only applicable in case DIP switch 2 = ON
C= Cooling contact
H = Heating contact
Room thermostat installation configuration L, N = 230 V AC
(a) The pump will stop when space heating/cooling is turned off or when the water
reaches the desired water temperature as set on the user interface. With space
heating/cooling turned on, the pump will then run every 5 minutes during 3
■ When no room thermostat is connected to
OFF ON OFF ON

1 2 3 4 minutes to check the water temperature.

the indoor unit, toggle switch SS2-3 should be
set to OFF.
Pump operation configuration
■ When a room thermostat is connected to the 1 2 3 4
indoor unit, toggle switch SS2-3 should be set
to ON. NOTE
To set the pump speed, refer to "Setting the pump
speed" on page 16.
■ On the room thermostat, set the hysteresis appropriately to
prevent the pump from repeatedly turning on and off (i.e.
Without room thermostat
chattering), and thereby impacting the lifetime of the pump.
When no thermostat is connected to the indoor unit, pump operation
will be determined by the leaving water temperature.
NOTE ■ When a room thermostat is connected to the
indoor unit, the heating and cooling schedule To force continuous pump operation when no room thermostat is
timers are never available. Other schedule timers connected do the following:
are not affected. For more information on the - set toggle switch SS2-3 to ON,
schedule timers, refer to the operation manual. - short-circuit the terminal numbers 1-2-4 on the terminal block
in the switch box.
■ When a room thermostat is connected to the
indoor unit, and the = button or y button is With room thermostat
pressed, the centralised control indicator e will
When a thermostat is connected to the indoor unit, the pump will
flash to indicate that the room thermostat has
operate continuously whenever there is heating or cooling demand
priority and controls on/off operation and change
requested by the thermostat.
over operation.

Installation manual EKHBH/X016AB

Indoor unit for air to water heat pump system
14 4PW42457-1C
 2 Fuses or protection devices
Domestic hot water tank installation configuration
Check that the fuses or the locally installed protection devices
are of the size and type specified in the chapter "Technical
■ specifications" on page 25. Make sure that neither a fuse nor a

OFF ON
When no domestic hot water tank is 1 2 3 4
installed, toggle switch SS2-2 should be set to protection device has been bypassed.
OFF (default).
3 Booster heater circuit breaker F2B
Do not forget to turn on the booster heater circuit breaker F2B in
■ When a domestic hot water tank is installed,

OFF ON
1 2 3 4 the switch box (applies only to units with optional domestic hot
toggle switch SS2-2 should be set to ON.
water tank installed).

4 Earth wiring
Make sure that the earth wires have been connected properly
Initial start-up at low outdoor ambient temperatures and that the earth terminals are tightened.

5 Internal wiring
Unit without optional backup heater
Visually check the switch box on loose connections or damaged
electrical components.
NOTE To ensure that the unit operates within its operation
range as soon as possible (water temperature ≥30°C), 6 Fixation
the load during start-up must be reduced as much as
Check that the unit is properly fixed, to avoid abnormal noises
possible.
and vibrations when starting up the unit.
For example:
7 Damaged equipment
You can do this by switching off the fans of the fan
coil units until the water temperature has Check the inside of the unit on damaged components or
increased to 30°C. squeezed pipes.
OR 8 Refrigerant leak
For floor heating applications: start up circuit by
Check the inside of the unit on refrigerant leakage. If there is a
circuit using a (automatic) by-pass valve
refrigerant leak, call your local dealer.
guaranteeing that water returning to the unit is
more than 20°C. 9 Power supply voltage
Check the power supply voltage on the local supply panel. The
Unit with optional backup heater
voltage must correspond to the voltage on the identification label
During initial start-up and when water temperature is low, it is of the unit.
important that the water is heated gradually. Failure to do so may
result in cracking of concrete floors due to rapid temperature change. 10 Air purge valve
Please contact the responsible cast concrete building contractor for Make sure the air purge valve is open (at least 2 turns).
further details.
11 Pressure relief valve
To do so, the lowest leaving water set temperature can be decreased Check if the backup heater vessel is completely filled with water
to a value between 15°C and 25°C by adjusting the field setting by operating the pressure relief valve. It should purge water
[9-01] (heating set point lower limit). Refer to "Field settings" on instead of air (applies only to units with optional backup heater
page 16. installed).
NOTE Heating between 15°C and 25°C is performed by the Operating the system with the backup heater vessel not
backup heater only. This feature is not available on completely filled with water will damage the backup heater!
units without a backup heater.
12 Shut-off valves
Make sure that the shut-off valves are correctly installed and
Pre-operation checks fully open.

Checks before initial start-up Operating the system with closed valves will damage the
pump!
Switch off the power supply before making any
connections.
Powering up the indoor unit
After the installation of the unit, check the following before switching
on the circuit breaker:
When power supply to the indoor unit is turned on, "88" is displayed
1 Field wiring on the user interface during its initialisation, which might take up to
Make sure that the field wiring between local supply panel and 30 seconds. During this process the user interface cannot be
indoor unit, outdoor unit and indoor unit, indoor unit and valves operated.
(when applicable), indoor unit and room thermostat (when
applicable), and indoor unit and domestic hot water tank has
been carried out according to the instructions described in the
chapter "Field wiring" on page 11, according to the wiring
diagrams and according to European and national regulations.

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 15
 1 Press the z button for a minimum of 5 seconds to enter FIELD
Setting the pump speed
SET MODE.
The $ icon (3) will be displayed. The current selected field
The pump speed can be selected on the pump (see "Main setting code is indicated ; (2), with the set value displayed to
components" on page 6). the right - (1).
The default setting is high speed (I). If the water flow in the system is
2 Press the bgi button to select the appropriate field
too high (e.g., noise of running water in the installation) the speed
setting first code.
can be set to low speed (II).
3 Press the bgj button to select the appropriate field
NOTE The speed dial on the pump indicates 3 speed setting second code.
settings. However, only 2 speed settings exist: low
speed and high speed. The indicated medium speed 4 Press the pfi button and pfj button to change
setting on the speed dial is equal to low speed. the set value of the select field setting.

5 Save the new value by pressing the pr button.

The available external static pressure (ESP, expressed in mH 2O) in
function of the water flow (l/min) is shown in the graph below. 6 Repeat step 2 through 4 to change other field settings as
required.
7
7 When finished, press the z button to exit FIELD SET MODE.
6

5 NOTE Changes made to a specific field setting are only

stored when the pr button is pressed. Navigating to a
ESP [mH2O]

II I
4 new field setting code or pressing the z button will
discard the change made.
3

2 NOTE ■ Before shipping, the set values have been set as

shown under "Field settings table" on page 20.
1 ■ When exiting FIELD SET MODE, "88" may be
displayed on the user interface LCD while the unit
0
16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 initialises itself.
[l/min]
Detailed description
[0] User permission level
Field settings
If required, certain user interface buttons can be made unavailable for
The indoor unit should be configured by the installer to match the the user.
installation environment (outdoor climate, installed options, etc.) and Three permission levels are defined (see the table below). Switching
user demand. Thereto, a number of so called field settings are between level 1 and level 2/3 is done by simultaneously pressing
available. These field settings are accessible and programmable buttons pfi and pfj immediately followed by
through the user interface on the indoor unit. simultaneously pressing buttons s and ba, and keeping all 4
Each field setting is assigned a 3-digit number or code, for example buttons pressed for at least 5 seconds (in normal mode). Note that no
[5-03], which is indicated on the user interface display. The first digit indication on the user interface is given. When level 2/3 is selected,
[5] indicates the 'first code' or field setting group. The second and the actual permission level — either level 2 or level 3 — is
third digit [03] together indicate the 'second code'. determined by the field setting [0-00].
A list of all field settings and default values is given under "Field Permission level
settings table" on page 20. In this same list, we provided for 2 Button 1 2 3
columns to register the date and value of altered field settings at
Quiet mode button s operable — —
variance with the default value.
Weather dependent
A detailed description of each field setting is given under "Detailed set point button
ba operable — —
description" on page 16.
Schedule timer
enable/disable button
pr operable operable —
Procedure
Programming button < operable — —
To change one or more field settings, proceed as follows. Time adjust buttons pf
i
operable — —
pf
j
Inspection/test
operation button
z operable — —

3 [1] Weather dependent set point (heating operation only)

1
The weather dependent set point field settings define the parameters
2
for the weather dependent operation of the unit. When weather
dependent operation is active the water temperature is determined
automatically depending on the outdoor temperature: colder outdoor
temperatures will result in warmer water and vice versa. During
weather dependent operation, the user has the possibility to shift up
or down the target water temperature by a maximum of 5°C. See the
operation manual for more details on weather dependent operation.
■ [1-00] Low ambient temperature (Lo_A): low outdoor
temperature.
■ [1-01] High ambient temperature (Hi_A): high outdoor
temperature.

Installation manual EKHBH/X016AB

Indoor unit for air to water heat pump system
16 4PW42457-1C
 ■ [1-02] Set point at low ambient temperature (Lo_Ti): the [3] Auto restart
target outgoing water temperature when the outdoor
When power returns after a power supply failure, the auto restart
temperature equals or drops below the low ambient
function reapplies the user interface settings at the time of the power
temperature (Lo_A).
supply failure.
Note that the Lo_Ti value should be higher than Hi_Ti, as for
colder outdoor temperatures (i.e. Lo_A) warmer water is NOTE It is therefore recommended to leave the auto restart
required. function enabled.
■ [1-03] Set point at high ambient temperature (Hi_Ti): the
target outgoing water temperature when the outdoor Note that with the function disabled the schedule timer will not be
temperature equals or rises above the high ambient activated when power returns to the unit after a power supply failure.
temperature (Hi_A). Press the pr button to enable the schedule timer again.
Note that the Hi_Ti value should be lower than Lo_Ti, as for
warmer outdoor temperatures (i.e. Hi_A) less warm water ■ [3-00] Status: defines whether the auto restart function is
suffices. turned ON (0) or OFF (1).
[4] Backup heater operation and space heating off temperature
Tt
Backup heater operation — Applies only to units with optional
backup heater installed.
Lo_Ti The operation of the backup heater can altogether be enabled or
disabled, or it can be disabled depending on operation of the booster
+ 05
heater.
Hi_Ti 00 Shift value
■ [4-00] Status: defines whether backup heater operation is
– 05 enabled (1) or disabled (0).
■ [4-01] Priority: defines whether backup heater and booster
heater can operate simultaneously (0), or if the booster
Lo_A Hi_A TA heater operation has priority over the backup heater
Tt Target water temperature
operation (1).

TA Ambient (outdoor) temperature NOTE When the priority field setting is set to ON (1),
= Shift value space heating performance of the system
might be decreased at low outdoor
[2] Disinfection function temperatures, since in case of domestic water
heating demand the backup heater will not be
Applies only to installations with a domestic hot water tank.
available for space heating (space heating will
The disinfection function disinfects the domestic hot water tank by still be provided by the heat pump).
periodically heating the domestic water to a specific temperature.
When the priority field setting is set to OFF (0),
make sure that electrical power consumption
The disinfection function field settings must be configured
does not exceed supply limits.
by the installer according to national and local regulations.
■ [2-00] Operation interval: day(s) of the week at which the Space heating off temperature
domestic water should be heated. ■ [4-02] Space heating off temperature: outdoor temperature
■ [2-01] Status: defines whether the disinfection function is above which space heating is turned off, to avoid
turned on (1) or off (0). overheating.
■ [2-02] Start time: time of the day at which the domestic water [5] Equilibrium temperature and space heating priority
should be heated. temperature
■ [2-03] Set point: high water temperature to be reached. Equilibrium temperature — The 'equilibrium temperature' field
■ [2-04] Interval: time period defining how long the set point settings apply to operation of the optional backup heater.
temperature should be maintained. When the equilibrium temperature function is enabled, operation of
the backup heater is restricted to low outdoor temperatures, i.e. when
TDHW the outdoor temperature equals or drops below the specified
equilibrium temperature. When the function is disabled, operation of
[2-03] [2-04] the backup heater is possible at all outdoor temperatures. Enabling
this function reduces the working time of the backup heater.
TH
■ [5-00] Equilibrium temperature status: specifies whether the
equilibrium temperature function is enabled (1) or
TU
disabled (0).
■ [5-01] Equilibrium temperature: outdoor temperature below
which operation of the backup heater is allowed.

00.00 01.00 22.00 23.00 24.00 t Space heating priority temperature — Applies only to installations
with a domestic hot water tank. — The 'space heating priority
[2-02] temperature' field settings apply to operation of the 3-way valve and
the booster heater in the domestic hot water tank.
TDHW Domestic hot water temperature When the space heating priority function is enabled, it is assured that
TU User set point temperature (as set on the user interface) the full capacity of the heat pump is used for space heating only
TH when the outdoor temperature equals or drops below the specified
High set point temperature [2-03]
space heating priority temperature, i.e. low outdoor temperature. In
t Time this case the domestic water will only be heated by the booster
heater.
■ [5-02] Space heating priority status: specifies whether space
heating priority is enabled (1) or disabled (0).

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 17
 ■ [5-03] Space heating priority temperature: outdoor [7] Domestic hot water step length
temperature below which the domestic water will be heated
Applies only to installations with a domestic hot water tank.
by the booster heater only, i.e. low outdoor temperature.
■ [5-04] Set point correction for domestic hot water When the domestic water is heated and the domestic hot water set
temperature: set point correction for the desired domestic hot point temperature (as set by the user) has been reached, the booster
water temperature, to be applied at low outdoor temperature heater will continue to heat the domestic water to a temperature a
when space heating priority is enabled. The corrected few degrees above the set point temperature, i.e. the booster heater
(higher) set point will make sure that the total heat capacity of OFF temperature. These extra degrees are specified by the domestic
the water in the tank remains approximately unchanged, by hot water step length field setting. Correct setting prevents the
compensating for the colder bottom water layer of the tank booster heater from repeatedly turning on and off (i.e. chattering) to
(because the heat exchanger coil is not operational) with a maintain the domestic hot water set point temperature. Note: the
warmer top layer. booster heater will turn back on when the domestic hot water
temperature drops 2°C (fixed value) below the booster heater OFF
Tset temperature.

NOTE If the schedule timer for booster heater (see the

operation manual) is active, the booster heater will only
operate if allowed by this schedule timer.
[5-04]
TU ■ [7-00] Domestic hot water step length: temperature
difference above the domestic hot water set point
temperature before the booster heater is turned off.

TDHW
[5-03] TA [7-00]
TBH OFF 73
Tset Domestic hot water set point temperature TBH ON 71
TU 70
TU User set point (as set on the user interface) 60
TA Ambient (outdoor) temperature THP MAX 55
[6-01]
THP OFF 48
Space heating priority [6-00]
THP ON 41
[6] DT for domestic water heating 40

Applies only to installations with a domestic hot water tank. 30

The 'DT (delta temperature) for domestic water heating' field settings TU = 70°C
20
determine the temperatures at which heating of the domestic water [7-00] = 3°C
HP BH HP
by the heat pump will be started (i.e., the heat pump ON 10 [6-01] = 7°C
temperature) and stopped (i.e., the heat pump OFF temperature). [6-00] = 7°C
When the domestic hot water temperature drops below the heat 0
pump ON temperature (THP ON), heating of the domestic hot water by t
the heat pump will be started. As soon as the domestic hot water
BH Booster heater
temperature reaches the heat pump OFF temperature ( THP OFF) or
the user set point temperature (TU), heating of the domestic water by HP Heat pump. If heating up time by the heat pump takes too
the heat pump will be stopped (by switching the 3-way valve). long, auxiliary heating by the booster heater can take place
TBH OFF Booster heater OFF temperature (TU + [7-00])
The heat pump OFF temperature, and the heat pump ON
temperature, and its relation with field settings [6-00] and [6-01] are TBH ON Booster heater ON temperature (TBH OFF – 2°C)
explained in the illustration below. THP MAX Maximum heat pump temperature at sensor in domestic hot
water tank
■ [6-00] Start: temperature difference determining the heat
THP OFF Heat pump OFF temperature (THP MAX – [6-01])
pump ON temperature (THP ON). See illustration.
THP ON Heat pump ON temperature (THP OFF – [6-00])
■ [6-01] Stop: temperature difference determining the heat
TDHW Domestic hot water temperature
pump OFF temperature (THP OFF). See illustration.
TU User set point temperature (as set on the user interface)
TU > THP MAX TU < THP MAX t Time
TU = 70°C TU = 45°C
T(°C) T(°C)
[6-01] = 7°C [6-01] = 7°C
70 TU [6-00] = 7°C [6-00] = 7°C

55 THP MAX 55 THP MAX

[6-01]
48 THP OFF
[6-00] 45 TU = THP OFF
41 THP ON [6-00]
38 THP ON

TU User set point temperature (as set on the user interface)

THP MAX Maximum heat pump temperature at sensor in domestic hot
water tank (55°C)
THP OFF Heat pump OFF temperature
THP ON Heat pump ON temperature

Installation manual EKHBH/X016AB

Indoor unit for air to water heat pump system
18 4PW42457-1C
[8] Domestic water heating mode timer
NOTE ■ Take care that [8-03] is always smaller than the
Applies only to installations with a domestic hot water tank. maximum running time [8-01].
The 'domestic water heating mode timer' field settings defines the ■ By adapting the booster heater delay time versus
minimum and maximum domestic water heating times, and minimum the maximum running time, an optional balance
time between two domestic water heating cycli. can be found between the energy efficiency and
■ [8-00] Minimum running time: specifies the minimum time the heat up time.
period during which domestic water heating should be ■ However, if the booster heater delay time is set
activated, even when the target domestic water temperature too high, it might take a long time before the
has already been reached. domestic hot water reaches its set temperature
■ [8-01] Maximum running time: specifies the maximum time upon domestic hot water mode request.
period during which domestic water heating can be activated,
even when the target domestic hot water temperature has Example
not yet been reached. Energy saving settings Quick heating settings (default)
Note that when the unit is configured to work with a room
[8-01] 20~95 min 30 min
thermostat (refer to "Room thermostat installation
configuration" on page 14), the maximum running timer will [8-03] 20~95 min 20 min
only be taken into account when there is a request for space
cooling or space heating. When there is no request for room [9] Cooling and heating set points
cooling or room heating, domestic water heating by the heat The purpose of this field setting is to prevent the user from selecting
pump will continue until the 'heat pump OFF temperature' a wrong (i.e., too hot or too cold) leaving water temperature. Thereto
(see field settings [5]) is reached. When no room thermostat the heating temperature set point range and the cooling temperature
is installed, the timer is always taken into account. set point range available to the user can be configured.
■ [8-02] Anti-recycling time: specifies the minimum required
interval between two domestic water heating cycli. ■ In case of a floor heating application, it is important to
limit the maximum leaving water temperature at
heating operation according to the specifications of
1 the floor heating installation.
■ In case of a floor cooling application, it is important to
0 limit the minimum leaving water temperature at
cooling operation to 16°C to prevent condensation on
1 the floor.
■ [9-00] Heating set point upper limit: maximum leaving water
0
temperature for heating operation.
[8-00]
■ [9-01] Heating set point lower limit: minimum leaving water
t temperature for heating operation.
[8-01] [8-02]
■ [9-02] Cooling set point upper limit: maximum leaving water
1 Domestic water heating (1 = active, 0 = not active)
temperature for cooling operation.
2 Hot water request (1 = request, 0 = no request)
■ [9-03] Cooling set point lower limit: minimum leaving water
t Time
temperature for cooling operation.
■ [8-03] Booster heater delay time: specifies the start-up time [A] Quiet mode
delay of the booster heater operation after start of the heat
pump domestic water heating operation. This field setting allows to select the desired quiet mode. Two quiet
modes are available: quiet mode A and quiet mode B.
1 In quiet mode A, priority is given to the outdoor unit operating quietly
3 under all circumstances. Fan and compressor speed (and thus
0 performance) will be limited to a certain percentage of the speed at
normal operation. In certain cases, this might result in reduced
1 performance.
0 In quiet mode B, quiet operation might be overridden when higher
performance is required. In certain cases, this might result in less
1 quiet operation of the outdoor unit to meet the requested
performance.
0 ■ [A-00] Quiet mode type: defines whether quiet mode A (0) or
quiet mode B (2) is selected.
t
■ [A-01] Parameter 01: do not change this setting. Leave it set
[8-03] to its default value.
1 Booster heater operation (1 = active, 0 = not active)
Do not set other values than the ones mentioned.
Heat pump domestic hot water operation (1 = request, 0 = no
2
request)
3 Hot water request (1 = request, 0 = no request) [C] Solar priority mode
t Time
For information concerning the EKSOLHW solar kit, refer to the
installation manual of that kit.

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 19
Field settings table

Installer setting at variance with default value

First Second Default
code code Setting name Date Value Date Value value Range Step Unit

0 User permission level

00 User permission level 3 2~3 1 —

1 Weather dependent set point

00 Low ambient temperature (Lo_A) –10 –20~5 1 °C

01 High ambient temperature (Hi_A) 15 10~20 1 °C

02 Set point at low ambient temperature (Lo_TI) 40 25~55 1 °C

03 Set point at high ambient temperature (Hi_TI) 25 25~55 1 °C

2 Disinfection function

00 Operation interval Mon~Sun,

Fri — —
All

01 Status 1 (ON) 0/1 — —

02 Start time 23:00 0:00~23:00 1:00 hour

03 Set point 70 40~80 5 °C

04 Interval 10 5~60 5 min

3 Auto restart

00 Status 0 (ON) 0/1 — —

4 Backup heater operation and space heating off temperature

00 Status 1 (ON) 0/1 — —

01 Priority 0 (OFF) 0/1 — —

02 Space heating off temperature 35 14~35 1 °C

5 Equilibrium temperature and space heating priority temperature

00 Equilibrium temperature status 1 (ON) 0/1 — —

01 Equilibrium temperature 0 –15~20 1 °C

02 Space heating priority status 0 (OFF) 0/1 — —

03 Space heating priority temperatures 0 –15~20 1 °C

04 Set point correction for domestic hot water

10 0~20 1 °C
temperature

6 DT for domestic water heating

00 Start 5 1~20 1 °C

01 Stop 2 2~10 1 °C

7 Domestic hot water step length

00 Domestic hot water step length 3 2~4 1 °C

8 Domestic water heating mode timer

00 Minimum running time 5 0~20 1 min

01 Maximum running time 30 5~95 5 min

02 Anti-recycling time 3 0~10 0.5 hour

03 Booster heater delay time 20 20~95 5 min

9 Cooling and heating set point ranges

00 Heating set point upper limit 55 37~55 1 °C

(a)
01 Heating set point lower limit 15/25 15~37 1 °C

02 Cooling set point upper limit 20 18~22 1 °C

03 Cooling set point lower limit 5 5~18 1 °C

A Quiet mode

00 Quiet mode type 0 0/2 — —

01 Parameter 01 3 — — —

C Solar priority mode

00 Solar priority mode setting 0 0~2 1 —

(a) With optional backup heater installed: 15°C. Without optional backup heater installed: 25°C

Installation manual EKHBH/X016AB

Indoor unit for air to water heat pump system
20 4PW42457-1C
TEST RUN AND FINAL CHECK Final check
The installer is obliged to verify correct operation of the indoor and Before switching on the unit, read following recommendations:
outdoor unit after installation.
■ When the complete installation and all necessary settings have
been carried out, close all front panels of the unit and refit the
indoor unit cover.
Automatic test run
■ The service panel of the switch box may only be opened by a
licensed electrician for maintenance purposes.
When the unit is put into operation (by pressing the y button) for
the first time, the system will automatically perform a test run in
cooling mode. The test run will take up to 3 minutes, during which no
specific indication is given on the user interface. MAINTENANCE
During the automatic test run, it is important to ensure that the water
temperature does not drop below 10°C, which might activate the In order to ensure optimal availability of the unit, a number of checks
freeze-up protection and thereby prevent the test run to finish. and inspections on the unit and the field wiring have to be carried out
Should the water temperature drop below 10°C, press the h/c at regular intervals.
button so the h icon is displayed. This will activate the backup heater
■ Before carrying out any maintenance or repair activity,
during the automatic test run and raise the water temperature
always switch off the circuit breaker on the supply
sufficiently.
panel, remove the fuses or open the protection
If the automatic test run has ended successfully, the system will devices of the unit.
automatically resume normal operation. ■ Make sure that before starting any maintenance or
If there are misconnections or malfunctions, an error code will be repair activity, also the power supply to the outdoor
displayed on the user interface. To resolve the error codes, see "Error unit is switched off.
codes" on page 23. The described checks must be executed at least once a year.
NOTE When the outdoor unit is put into pump down operation 1 Water pressure
(see the outdoor unit installation manual), the Check if the water pressure is above 0.3 bar. If necessary add
automatic test run flag will be cleared. The next time water.
the system is put into operation, the automatic test run
will be executed again. 2 Water filter
Clean the water filter.

3 Water pressure relief valve

Test run operation (manual)
Check for correct operation of the pressure relief valve by
If required, the installer can perform a manual test run operation at turning the red knob on the valve counter-clockwise:
any time to check correct operation of cooling, heating and domestic ■ If you do not hear a clacking sound, contact your local dealer.
water heating.
■ In case the water keeps running out of the unit, close both
the water inlet and outlet shut-off valves first and then contact
Procedure
your local dealer.
1 Push the z button 4 times so the t icon will be displayed.
4 Pressure relief valve hose
2 Depending on the indoor unit model, heating operation, cooling
Check that the pressure relief valve hose is positioned
operation or both must be tested as follows (when no action is
appropriately to drain the water.
performed, the user interface will return to normal mode after 10
If the (optional) drain pan kit is installed, make sure that the
seconds or by pressing the z button once):
pressure relief valve hose end is positioned in the drain pan.
• To test the heating operation push the h/c button so the h icon
is displayed. To start the test run operation press the y button. 5 Backup heater vessel insulation cover
• To test the cooling operation push the h/c button so the c icon Check that the backup heater insulation cover is fastened tightly
is displayed. To start the test run operation press the y button. around the backup heater vessel.
• To test the domestic water heating operation push the v
button. The test run operation will start without pressing the y 6 Domestic hot water tank pressure relief valve (field supply)
button. Applies only to installations with a domestic hot water tank.
3 The test run operation will end automatically after 30 minutes or Check for correct operation of the pressure relief valve on the
when reaching the set temperature. The test run operation can domestic hot water tank.
be stopped manually by pressing the z button once. If there are 7 Domestic hot water tank booster heater
misconnections or malfunctions, an error code will be displayed
on the user interface. Otherwise, the user interface will return to Applies only to installations with a domestic hot water tank.
normal operation. It is advisable to remove lime buildup on the booster heater to
extend its life span, especially in regions with hard water. To do
4 To resolve the error codes, see "Error codes" on page 23. so, drain the domestic hot water tank, remove the booster heater
from the domestic hot water tank and immerse in a bucket (or
NOTE To display the last resolved error code, push the z similar) with lime-removing product for 24 hours.
button 1 time. Push the z button again 4 times to
return to normal mode. 8 Indoor unit switch box
■ Carry out a thorough visual inspection of the switch box and
NOTE It is not possible to perform a test run if a forced look for obvious defects such as loose connections or
operation from the outdoor unit is in progress. Should defective wiring.
forced operation be started during a test run, the test ■ Check for correct operation of contactors K1M, K2M, K3M,
run will be aborted. K5M (applications with domestic hot water tank only) and
K4M by use of an ohmmeter. All contacts of these contactors
must be in open position.

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 21
TROUBLESHOOTING Symptom 2: The unit is turned on but the compressor is not starting
(space heating or domestic water heating)

This section provides useful information for diagnosing and POSSIBLE CAUSES CORRECTIVE ACTION
correcting certain troubles which may occur in the unit.
The unit must start up out of its In case of low water temperature, the
operation range (the water system utilizes the backup heater to
temperature is too low). reach the minimum water
temperature first (15°C).
General guidelines • Check that the backup heater power
supply is correct.
• Check that the backup heater
Before starting the troubleshooting procedure, carry out a thorough thermal fuse is closed.
visual inspection of the unit and look for obvious defects such as • Check that the backup heater
loose connections or defective wiring. thermal protector is not activated.
• Check that the backup heater
Before contacting your local dealer, read this chapter carefully, it will contactors are not broken.
save you time and money.
Symptom 3: Pump is making noise (cavitation)
When carrying out an inspection on the switch box of the
POSSIBLE CAUSES CORRECTIVE ACTION
unit, always make sure that the main switch of the unit is
switched off. There is air in the system. Purge air.
Water pressure at pump inlet is too • Check on the manometer that there
When a safety device was activated, stop the unit and find out why low. is sufficient water pressure. The
the safety device was activated before resetting it. Under no water pressure must be >0.3 bar
circumstances safety devices may be bridged or changed to a value (water is cold), >>0.3 bar (water is
hot).
other than the factory setting. If the cause of the problem cannot be • Check that the manometer is not
found, call your local dealer. broken.
• Check that the expansion vessel is
If the pressure relief valve is not working correctly and is to be not broken.
replaced, always reconnect the flexible hose attached to the pressure • Check that the setting of the pre-
pressure of the expansion vessel is
relief valve, to avoid water dripping out of the unit! correct (refer to "Setting the pre-
pressure of the expansion vessel" on
NOTE For problems related to the optional solar kit for page 10).
domestic water heating, refer to the troubleshooting in
Symptom 4: The water pressure relief valve opens
the installation manual of that kit.
POSSIBLE CAUSES CORRECTIVE ACTION

The expansion vessel is broken. Replace the expansion vessel.

General symptoms
The water volume in the installation Make sure that the water volume in
is too high. the installation is under the
Symptom 1: The unit is turned on (y LED is lit) but the unit is not maximum allowed value (refer to
heating or cooling as expected "Checking the water volume and
expansion vessel pre-pressure" on
POSSIBLE CAUSES CORRECTIVE ACTION
page 10).

The temperature setting is not Check the controller set point. Symptom 5: The water pressure relief valve leaks
correct.
The water flow is too low. • Check that all shut off valves of the POSSIBLE CAUSES CORRECTIVE ACTION
water circuit are completely open.
• Check if the water filter needs Dirt is blocking the water pressure Check for correct operation of the
cleaning. relief valve outlet. pressure relief valve by turning the
• Make sure there is no air in the red knob on the valve counter
system (purge air). clockwise:
• Check on the manometer that there • If you do not hear a clacking sound,
is sufficient water pressure. The contact your local dealer.
water pressure must be >0.3 bar • In case the water keeps running out
(water is cold), >>0.3 bar (water is of the unit, close both the water inlet
hot). and outlet shut-off valves first and
• Check that the pump speed setting is then contact your local dealer.
on the highest speed.
• Make sure that the expansion vessel n" when pressing
Symptom 6: The user interface displays "n
is not broken. certain buttons
• Check that the resistance in the
water circuit is not too high for the
pump (refer to "Setting the pump POSSIBLE CAUSES CORRECTIVE ACTION
speed" on page 16). The current permission level is set to Change the "user permission level"
The water volume in the installation Make sure that the water volume in a level that prevents using the field setting ([0-00], see "Field
is too low. the installation is above the minimum pressed button. settings" on page 16.
required value (refer to "Checking
the water volume and expansion
vessel pre-pressure" on page 10).

Installation manual EKHBH/X016AB

Indoor unit for air to water heat pump system
22 4PW42457-1C
Symptom 7: Space heating capacity shortage at low outdoor
temperatures Error codes

POSSIBLE CAUSES CORRECTIVE ACTION When a safety device is activated, the user interface LED will be
Backup heater operation is not Check that the "backup heater flashing, and an error code will be displayed.
activated. operation status" field setting [4-00]
is turned on, see "Field settings" on A list of all errors and corrective actions can be found in the table
page 16. below.
Check whether or not the thermal
protector of the backup heater has Reset the safety by turning the unit OFF and back ON.
been activated (refer to Main
components, "Backup heater Instruction to turn the unit OFF
thermal protector" on page 6 for User interface mode Domestic water Push the Push the
location of the reset button). (heating/cooling =) heating mode (w) y button v button
Check if booster heater and backup
heater are configured to operate ON ON 1 time 1 time
simultaneously (field setting [4-01], ON OFF 1 time —
see "Field settings" on page 16)
Check whether or not the thermal OFF ON — 1 time
fuse of the backup heater is blown
OFF OFF — —
(refer to "Main components",
"Backup heater thermal fuse" on
page 6 for location of the reset In case this procedure for resetting the safety is not successful,
button). contact your local dealer.
The backup heater equilibrium Raise the 'equilibrium temperature'
Error
temperature has not been field setting [5-01] to activate backup
code Failure cause Corrective action
configured correctly. heater operation at a higher outdoor
temperature. 80 Inlet water temperature Contact your local dealer.
thermistor failure (inlet water
Too much heat pump capacity is Check that the 'space heating priority thermistor broken)
used for heating domestic hot water temperature' field settings are
(applies only to installations with a configured appropriately: 81 Outlet water temperature Contact your local dealer.
domestic hot water tank). • Make sure that the 'space heating thermistor failure (outlet water
priority status' field setting [5-02] is temperature sensor broken)
enabled.
• Raise the 'space heating priority 89 Water heat exchanger freeze-up Refer to error code 7H.
temperature' field setting [5-03] to failure (due to water flow too low)
activate booster heater operation at a
Water heat exchanger freeze-up Contact your local dealer.
higher outdoor temperature.
failure (due to refrigerant
shortage)
7H Flow failure (water flow too low • Check that all shut off valves of
or no water flow at all, minimum the water circuit are completely
required water flow is 16 l/min) open.
• Check if the water filter needs
cleaning.
• Check that the unit is
operating within its operating
range (refer to "Technical
specifications" on page 25).
• Also refer to "Charging water" on
page 11.
• Make sure there is no air in the
system (purge air).
• Check on the manometer that
there is sufficient water
pressure. The water pressure
must be >0.3 bar (water is cold),
>>0.3 bar (water is hot).
• Check that the pump speed
setting is on the highest speed.
• Make sure that the expansion
vessel is not broken.
• Check that the resistance in the
water circuit is not too high for
the pump (refer to "Setting the
pump speed" on page 16).
• If this error occurs at defrost
operation (during space heating
or domestic water heating),
make sure that the backup
heater power supply is wired
correctly and that fuses are not
blown.
• If EKHWSU version of domestic
hot water tank is installed, check
if the setting of the additional
thermostat in the tank switch box
is correct (≥50°C).
• Check that the pump fuse (FU2)
and PCB fuse (FU1) are not
blown.
8H Outlet water temperature of • Check that the contactor of the
indoor unit too high (>65°C) electric backup heater is not
short circuited.
• Check that the outlet water
thermistor is giving the correct
read out.
A1 Indoor unit PCB defective Contact your local dealer.
A5 Too low (during cooling Contact your local dealer.
operation) or too high (during
heating operation) refrigerant
temperature (measured by R3T)

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 23
 Error Error
code Failure cause Corrective action code Failure cause Corrective action
AA Booster heater thermal protector Reset the thermal protector P1 PCB failure Contact your local dealer.
is open (applies only to
P4 Electric component failure Contact your local dealer.
installations with a domestic hot
water tank) PJ Failure of capacity setting Contact your local dealer.
Secondary thermal protector is Reset the thermal protector U0 Refrigerant failure (due to Contact your local dealer.
open (applies only to units with a refrigerant leak)
EKHWSU domestic hot water
tank installed) U2 Main circuit voltage failure Contact your local dealer.

Backup heater thermal protector Reset the thermal protector by U4 Communication failure Contact your local dealer.
is open pressing the reset button (refer U5 Communication failure Contact your local dealer.
to "Main components" on page 6
for location of the reset button) U7 Communication failure Contact your local dealer.

Check the reset button of the Contact your local dealer. UA Communication failure Contact your local dealer.
thermal protector.
If both the thermal protector and
the controller are reset, but the
AA error code persists, the
backup heater thermal fuse has
blown.
C0 Flow switch failure (flow switch Check that the flow switch is not
remains closed while pump is clogged with dirt.
stopped)
C4 Heat exchanger thermistor Contact your local dealer.
failure (heat exchanger
temperature sensor broken)
E1 Outdoor unit PCB defective Contact your local dealer.
E3 Abnormal high pressure Check that the unit is operating
within its operating range (refer
to "Technical specifications" on
page 25).
Contact your local dealer.
E4 Actuation of low pressure sensor Check that the unit is operating
within its operating range (refer
to "Technical specifications" on
page 25).
Contact your local dealer.
E5 Overload activation of Check that the unit is operating
compressor within its operating range (refer
to "Technical specifications" on
page 25).
Contact your local dealer.
E7 Fan lock failure (fan is locked) Check if the fan is not obstructed
by dirt. If the fan is not
obstructed, contact your local
dealer.
E9 Malfunction of electronic Contact your local dealer.
expansion valve
EC Domestic hot water temperature • Check that the contactor of the
too high (>89°C) electric booster heater is not
short circuited.
• Check that the domestic hot
water thermistor is giving the
correct read out.
F3 Too high discharge temperature Clean the outdoor coil. If the coil
(e.g. due to outdoor coil is clean, contact your local
blockage) dealer.
H3 Malfunctioning HPS system Contact your local dealer.
H9 Outdoor temperature thermistor Contact your local dealer.
failure (outdoor thermistor is
broken)
HC Domestic hot water tank Contact your local dealer.
thermistor failure
J1 Malfunction of pressure sensor Contact your local dealer.
J3 Discharge pipe thermistor failure Contact your local dealer.
J5 Suction pipe outdoor unit Contact your local dealer.
thermistor failure
J6 Aircoil thermistor frost detection Contact your local dealer.
failure
J7 Aircoil thermistor mean Contact your local dealer.
temperature failure
J8 Liquid pipe outdoor unit Contact your local dealer.
thermistor failure
L4 Electric component failure Contact your local dealer.
L5 Electric component failure Contact your local dealer.
L8 Electric component failure Contact your local dealer.
L9 Electric component failure Contact your local dealer.
LC Electric component failure Contact your local dealer.

Installation manual EKHBH/X016AB

Indoor unit for air to water heat pump system
24 4PW42457-1C
TECHNICAL SPECIFICATIONS

General

Heating/cooling models (EKHBX) Heating only models (EKHBH)

Nominal capacity
• cooling Refer to the Technical Data
• heating Refer to the Technical Data
Dimensions H x W x D 922 x 502 x 361 922 x 502 x 361
Weight
• machine weight 55 kg 55 kg
• operation weight 70 kg 70 kg
Connections
• water inlet/outlet 1-1/4" MBSP(a) 1-1/4" MBSP(a)
• water drain hose nipple hose nipple
• refrigerant liquid side Ø9.5 mm (3/8 inch) Ø9.5 mm (3/8 inch)
• refrigerant gas side Ø15.9 mm (5/8 inch) Ø15.9 mm (5/8 inch)
Expansion vessel
• volume 10 l 10 l
• maximum working pressure (MWP) 3 bar 3 bar
Pump
• type water cooled water cooled
• no. of speed 2 2
Sound pressure level(b) 28 dBA 28 dBA
Internal water volume 5.5 l 5.5 l
Pressure relief valve water circuit 3 bar 3 bar
Operation range - water side
• heating +15~+55°C +15~+55°C
• cooling +5~+22°C —
Operation range - air side
• heating –20~+35°C –20~+35°C
• cooling +10~+46°C —
• domestic hot water by heat pump –20~+35°C –20~+35°C
(a) MBSP = Male British Standard Pipe
(b) At 1 m in front of the unit (free field condition)

Electrical specifications

Heating/cooling models (EKHBX) Heating only models (EKHBH)

Standard unit (power supply via outdoor unit)
• power supply 230 V 50 Hz 1P
• nominal running current See outdoor unit installation manual
Backup heater
• power supply See "Connection of the backup heater power supply" on page 12
• maximum running current See "Connection of the backup heater power supply" on page 12

EKHBH/X016AB Installation manual

Indoor unit for air to water heat pump system
4PW42457-1C 25
4PW42457-1C
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