PROGRAMME: MBA-FB&E
Batch: 2020 – 2022 Term- III
Course Code & Title MFB4CCOB03 Organizational Change Management
Credit Hours 1.5
Faculty Srirupa Banerjee
E-mail ID [email protected]
Contact No. 9824104110
Office Hours: Tue & Thu: 2:30 - 3:30 PM
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I. Course Overview
In a constantly changing VUCA world, most organizations need to be geared up for
overhauling regularly. With frequent changes in technology, effects of globalization and
markets vulnerable to competitions, the demands are same on small and large
organisations. For this, two things become critical : A visionary leadership and an
organizational agility to transform. This is done through a careful process of creating
learning organizations and having human resources who are adaptable to different
conditions and truly believe in the company’s values and leadership.
This course focuses on environmental demands on the organizations, their need for
change and how to understand the nature and dynamics of interpersonal behavior related
to organizational performance and effectiveness by providing an understanding of theory
and research of behavioral sciences.
The course begins with understanding of the environmental dynamics, which effect
markets and businesses as a whole. It provides an understanding of change and types of
changes that can be brought about as a proactive or reactive strategy. It strongly focuses
on identifying the need for change , taking the decision and a strategy level and then
consequently envisioning the change that would be implemented.
Further, the course also focuses on creating an organizational readiness to change, dealing
with resistance to change, which is a natural human reaction. The course would help
managers/entrepreneurs to learn different strategic interventions like techno- structural
interventions, HRM interventions, intergroup and third party interventions. The course
would finally deal with topics like motivation. Social perception , interpersonal influence,
group decision making, commitment and leadership. The course will aim to help
managers/ entrepreneurs organize and motivate human capital of a firm, execute
strategic change through knowledge of competitive decision-making, reward system,
social network analysis and team building.
II. Course Learning Outcomes (CLO)
At the end of the course, the students shall be able to:
1. Acquire theoretical and practical understanding of concepts and principles of change
management.
2. Analyze critically and evaluate business situations for developing change agenda.
3. Demonstrate skills to manage change as an entrepreneur and business owner.
III. Text Book
Organizational Development and Change (2019) by Thomas Cummings and
Christopher Worley, 10th Edition, Cengage Publication.
IV. Assessment Components & Schedule
Overall
Assessment
Weightage % Schedule Weightag CLO No.
Component
e %
Quiz 10% After 3rd 10% 1
Class
Group 25% After 6th 25% 2,3
Assignment Class
Individual 20% Submission 20% 1,2,3
Assignment on 12th class
Class 5% Through out 5% 1,2,3
Participation
End term Exam 40% After 15 40% 1,2,3
sessions
V. Session Plan
Session Session Details
No.
Unit I - Introduction to Change Management
1 Topic Understanding Change Management
Pedagogy Lecture and Discussion
Text Book Overview of Organizational Development ( Chap 2, pages 21-
27)
CLO 1
2 Topic Types of Change Management
Pedagogy Lecture
Text Book Overview of Organizational Development (Chap 2,pages 28-41)
CLO 1
3 Topic Envisioning Change in MSMEs and Larger Organizations
Pedagogy Case Study and Discussion
Text Book Nature of Planned Change ( Chap2, pages 22-30)
Reading LMS1 Alphabet Inc. Reorganizing Google
CLO 1
4 Topic Diagnosing groups and jobs and collecting information
Pedagogy Activity : Methods to extract data and mapping jobs
Text Book Diagnosing (Chap 5, pages 90-114)
CLO 2
Unit II – Managing Workplace Change
5 Topic Feeding back Diagnostic Information and Designing
Interventions
Pedagogy Lecture and Discussion
Text Book Designing systems based on feedback( Chap 6, Pages 123-156)
CLO 2
6 Topic Leading and Managing Change
Pedagogy Case study Analysis and deriving conclusions
Reading LMS2 The turnaround at Raymond
CLO 2
7 Topic Leading and managing Change
Pedagogy Lecture and Discussion
Text Book Managing Change ( Chap 8, Pages 179-201)
CLO 2
8 Topic Resistance to Change
Pedagogy Management Games - Reacting to things naturally Vs planned
and executed change. Difficulties of process and adjustment
Activity Doing things which are naturally difficult
CLO 2
Unit III – Change Management Interventions
9 Topic Human Process Interventions - Interpersonal and group
Approaches
Pedagogy Lecture
Text Book Interpersonal and group Approaches ( Chap 10, pages 265-286)
CLO 3
10 Topic Techno Structural Interventions
Pedagogy Lecture
Text Book Restructuring Organisations ( Chap 12, pages 339-368)
CLO 3
11 Topic Human Resource Intervention
Pedagogy Lecture
Text Book HR interventions ( Chap 15, pages 439-504)
CLO 3
Topic Using evidence based change management
12 Pedagogy Discussion
Reading LMS3. Growing Talent as if your Business depended on it : HBR
CLO 3
13 Topic Strategic Change Interventions
Pedagogy Lecture and Discussion
Text Book Strategic Change Interventions
( Chap 18, Pages 530-620)
CLO 3
14 TopicT Topic Characteristics of a change leader
Pedagogy Lecture and Discussion
Text Book Characteristics of a change manager (Chap 3, Pages 46-52)
CLO 3
15 Topic OD in Family Owned Business
Pedagogy Group Activity on personal family business experiences. The
solution to be provided by a different group based on theories
taught in class.
Activity Discussion on application of theories to their own
business/start up
CLO 1,2,3
https://www.slideshare.net/somanishalaka/organization-development-and-change-
42687026
VI. Reading : Books
Book No. Title
1. Nilakant, V., & Ramnarayan, S. (2006). Change management: Altering
mindsets in a global context. SAGE Publications India
2. Newton, R. (2010). Change Management: Financial Times Briefing. Pearson
Business
3. Deszca, G., Ingols, C., & Cawsey, T. F. (2019). Organizational change: An
action-oriented toolkit. Sage Publications.
Readings - LMS
Reading No. Title
LMS1 Alphabet Inc. Reorganizing Google
LMS2 The turnaround at Raymond
LMS3 Growing Talent as if your Business depended on it : HBR
