ON-THE-JOB TRAINING

MANUAL

CHITO R. BORLAS JR.

Name of Student

BIT- IV AUTOMOTIVE
Course, Year and Major

2022
Academic Year

2012 EDITION

As per BOR Resolution No. 10 s. 2012 dated June 14, 2012 “A resolution Approving in
Principle the different Manuals of Cebu Technological University (CTU) namely: On-The-Job
(OJT) Manual, Guidance Manual, Student Teaching Manual,
Practicum Manual in Hospitality Management, Agency Immersion Manual, Practicum Manual
in Agriculture and Forestry, and Bachelor of Science in Development
Communication (BS Dev. Com) OJT Manual
 CTU MANDATE, VMGO, QUALITY POLICY & CORE VALUES

I. Mandate
The University shall primarily provide advanced professional
and technical instruction for special purposes, advanced studies in
industrial trade, agriculture, fishery, forestry, aeronautics and land-
based programs, arts and sciences, health sciences, information
technology and other relevant fields of study. It shall also undertake
research and extension services, and provide progressive
leadership in its areas of specialization (Section 2, Republic Act
9744).

II. Vision

CTU as a premier, inclusive, globally-recognized research

and innovation, smart, community-responsive, and sustainable
technological university (Board of Regents Resolution No. 24,
series of 2019)

III. Mission

The University shall primarily provide leading-edge degree

programs, innovative professional, entrepreneurial, and technical
instruction as well as research and extension programs that
address both the needs of the region and the nation in the context
of the global knowledge economy, Fourth Industrial Revolution, and
sustainability.

IV. Goal
By the end of 2024, CTU will be globally recognized for its
quality. Specifically, it will:

 Obtain a Philippine university system status with a CHED

SUC Level V recognition or equivalent;
 Be ranked among the Top 10 Universities in the
Philippines;
 Be included in the list of internationally recognized
ranking of universities (including Quacquarelli Symonds,
Times Higher Education, Shanghai University Ranking,
World University Impact Rankings);
  Pursue efforts to pave way for the development of new
programs (including natural sciences and Doctor of
Medicine) and Transnational Higher Education;
 Achieve world-class performance and excellence in total
quality management; and
 Lead innovations in the Fourth Industrial Revolution.

(Board of Regents Resolution No. 24, series of 2019)

V. Outcomes

1. Ensure relevant, effective and quality education for

sustainable growth.
2. Increase access to quality education for the under
privileged students.
3. Produce relevant research for economic, environmental
and sustainable development.
4. Expanded community engagement.
5. Strengthen effective and efficient management of
resources.

VI. Quality Policy

CTU in compliance with statutory and regulatory

requirements is committed to provide quality instruction, research,
extension and production toward customer satisfaction.

VII. Core Values

C - COMMITMENT to expand access to relevant,

effective and quality education for all.

T
-TRANSPARENCY in implementing good
governance for efficient management of
resources.

U
- UNITY in harmonizing operations of the
University with clear and strengthened industry
and community collaboration.

P - PATRIOTISM by giving appreciation and pride of country and

people.
 I
- INTEGRITY by embracing moral uprightness and
having strong
adherence to honesty and fairness.

ES - EXCELLENCE in developing CTU as a

research-intensive university with a good
academic reputation that creates solutions to
improve lives, communities, and the world through
research, innovation and extension across a
spectrum of disciplines and in collaboration with the
industry and community for sustainable
development.

- Spirituality by cultivating truth, righteousness,

peace, and love.

(Board of Regents Resolution No. 230, Series of 2020)

Vision of the College of technology

The prime mover for technological excellence in the region.

Mission of the College of technology

To provide diverse market-driven curricular programs through

Sustainable competitive technology instruction, research and extension.

Goals of the College:

1. Equip students with competencies and entry-level skills in various technology

areas;
2. Provide avenues for the students to observe and practice the highest
standards of
safety;
3. Meet with the manpower requirements of industry;
4. Provide leadership in the conduct of research and extension geared towards
technological advancement;
5. Establish industrial and community linkages for excellence;
6. Develop the students and faculty members’ cultural, moral and nationalistic
consciousness;
7. Inculcate dignity as an intrinsic nature of the individual in the area of
technological
advancement; and
8. Sustain commitment to be the sufficient source of competent technicians,
professionals, managers and executive.

Objective of Bachelor of Science in Industrial Technology (BIT)

Equip students with equitable IT skills and proficiencies required by industry with
integrated research and extension capabilities in addressing the ever-changing
demands in their individual lifetime opportunities and possibilities in local and
global workforce.
PART I.

(On-The-Job Training Policy & Guidelines)

Introduction

The On-The-Job Training program has been envisioned to provide the “field
laboratory” of Bachelor of Industrial Technology (BIT), course. Under this program, the
students are given a realistic exposure and training in local/international industries.

The training may start during the summer term and to be continued during the
regular semester. Enrolment in this course presupposes completion of shop works and
academic subjects in the curriculum.

Course Outline

1. Description

On the Job Training Program is a supervised practice of skills application

to the actual industry job functions of the different fields of specialization in a particular
course offering. This provides the students the exposure and the training experiences
applicable for industrial management concepts and practices that were learned in the
classroom to the actual work environment.

2. Objectives

The OJT program aims to provide the students with the following.

1. Exposure to training and work experience in the specific sector concerned

to upgrade/enhance the theories and skills learned in the classroom.

2. Familiarization with the range of positions and the labor force

requirements of the sector;

3. Honing of technical and managerial skills of trainees in specialized aspects

of the technology field they are in, as major, in cooperation with the
linkage industries of CTU.
3. Course Proper
3.1. Pre-OJT Evaluation
No students will be permitted to undergo OJT if he/she has a deficiency in
any of the subjects prescribed in the curriculum. The school registrar will certify the
checklist/OJT evaluation form that the student is qualified to take the OJT course.

3.2. OJT Orientation

The OJT Department of the College in collaboration with the Students
Affairs Office shall conduct an OJT orientation which aimed to:

1. Discuss the concepts, objectives, mechanics, and requirements of

the OJT program;
2. Give an overview of the work operations and the job requirements
in the pertinent sector of the industry;
3. Orients the students on how to accomplish their OJT journal;
4. Discuss code of conducts and ethical standards for OJT’s; and
5. Orient the students to safety and precautionary measures.

3.3. OJT Enrolment Procedure

Enrolment to the subject is a requisite before the students trainee is

permitted to undergo OJT. This is after a certification is obtained from the registrar that
the student is qualified to take OJT course.NO ENROLMENT, NO OJT
ENDORSEMENT.

3.4. On-the-Job Training Proper

The OJT requires completion of a minimum of THREE HUNDRED SIXTY

HOURS (360) for Bachelor of Industrial Technology (BIT) courses.

Every concerned department/unit in the establishment where the OJT is

being undertaken shall integrate in its training program management aspect of its
operations. Prior to the performance of the actual task in the OJT program, an
orientation or familiarization must be given.

Trainees shall be visited at least once per semester. The OJT will report
to the College on the dates specified during the OJT orientation.

3.5. Post-OJT Evaluation

3.5.1. Trainees shall be visited at least once per semester and their performance
shall be evaluated by both the OJT Chairman/Coordinators and the OJT
Supervisor in the cooperating agency.
 3.5.2. The school shall organize an OJT evaluation/culminating activity with the
Representatives of the cooperating industries, OJT Chairmen/Coordinators,
Dean of SAO, and the College dean/Campus Director to improve the
program in terms of its objectives, contents, mechanics, and requirements.

4. Course Requirements

Major requirements of the course are the following:

1. Submission of performance rating & Certificate of completion from the industry.

2. Submission of OJT journal.
The OJT journal is expected to be descriptive, analytical, and critical in nature.
This will be submitted one month before graduation.

5. Grading System

The final grade of the student will be based on the following:

1. Performance rating from the cooperating agency 60%
2. Performance rating by the OJT Chairman/Coordinator 20%

2.1. Attitude - 50%

2.2. Attendance - 50%

3. OJT Journal 20%

3.1. Punctuality of Submission - 50%

3.2. Report Content - 50%
______
100%

6. OJT Credit for Previous Work Experience

OJT credit for previous work experience shall be considered. The following are
The requirements:

1. Certificate of Employment
2. Letter of Request

3. Approval from the College Dean/Executive Dean.

4. The OJT Chairman will verify the authenticity of the students employment
certificate by visiting the company or thru other means that is accessible
and available.
7. Steps for OJT Placement / Assistance

7.1 Attend to the required pre-orientation program conducted by the college OJT
Department/SAO.

7.2 Enroll in the OJT subject for the course.

7.3 Pay to the cashier the specified amount for the OJT manual.

7.4 Present your receipt to the College OJT office to obtain a copy of the OJT
manual.

7.5 Get the following OJT forms College OJT Department and fill them up
completely:

a. Personal Data Sheet of OJT

b. Parent’s Consent and Waiver
c. OJT Memorandum of Agreement
d. OJT Performance Evaluation Form
e. Barangay Clearance
f. Medical Certificate
g. Police Clearance
h. Registrar Certification

7.6 Ask for an endorsement letter.

Before asking for endorsement letter:
a. Identify potential OJT-Cooperating Agency (CA). For your guidance,
refer to SS Form 11: Criteria in the selection of training providers.
b. If you have a prospective OJT-CA, record the following information:
- Name of company
- Complete address / Tel. No. / Fax. No. / E-mail Address
- Contact person to whom the endorsement letter shall be addressed
- Designation of the contact person
PART II OJT JOURNAL CONTENTS & FORMAT

Guide in Accomplishing the OJT Journal

The following are the suggested parts of the OJT Journal:
1. Title Page
2. Approval Sheet
3. Acknowledgement
4. Table of Contents
5. Introduction
5.1. Name of Company
5.2. History
5.2.1. Company Profile
5.2.2. Organizational Structure/Chart
5.2.3. Duties/Functions of On-the-Job Trainee
6. Body
6.1. Summary of Monthly Activities
6.2. Learning in Different Training Areas
7. Summary/Conclusion
7.1. Things learned during the OJT
8. Recommendation
8.1. Overall suggestions/comments
8.1.1. Potential of company as a Cooperating Agency
8.2.2. Availability and appropriateness of facilities, equipment and
machinery
8.2.3. Company personnel cooperation
8.2. Duration of training (too long or too short)
8.3. Proposed revisions for the improvement of the training program
8.4. Advise to future OJT’s to the company or to other companies in general.
9. Appendices
9.1. Pictorials in all training areas
9.2. Other documents
9.2.1. Certificate of completion (stating no. of hours rendered)
9.2.2. Performance rating from the company
9.2.3. Accomplished evaluation form of OJT sessions
9.2.4. Accomplished evaluation form of OJT experience
9.2.5. Resume of OJT (for employment assistance purposes)
 Republic of the Philippines
CEBU TECHNOLOGICAL UNIVERSITY
DAANBANTAYAN CAMPUS
Agujo, Daanbantayan, Cebu, Philippines
Website: http://www.ctu.edu.ph E-mail: [email protected]
Phone: +6332 437 8526 loc. 102

COLLEGE OF TECHNOLOGY AND ENGINEERING

PRACTICUM JOURNAL
IN
INDUSTRIAL TECHNOLOGY

__CHITO R. BORLAS JR.__

Name of Student

_____BIT- IV AUTOMOTIVE_____
Course, Year and Section

2nd Semester 2021-2022__

Academic Year

SHEMBERG
Pakna-an, Mandaue City, Cebu
Company, Address and Contact Number

AUGUST 10, 2022

Date Submitted

“A premier multi-disciplinary technological university”

 APPROVAL SHEET

A journal of “ON-THE-JOB TRAINING: BACHELOR OF INDUSTRIAL

TECHNOLOGY MAJOR IN AUTOMOTIVE prepared and submitted by
ANNALIE C. RUBIO in partial fulfillment of the requirements for BACHELOR OF
INDUSTRIAL TECHNOLOGY MAJOR IN AUTOMOTIVE has been examined for
acceptance and approval.

_ANNALIE C. RUBIO, MSME MAILYN T. LEQUIGAN, PhD.

OJT Coordinator College Dean

Approved by the Committee with a grade of ________

JOURNAL COMMITTEE

Accept and approved in partial fulfillment of the requirements for

the <Degree> BACHELOR OF INDUSTRIAL TECHNOLOGY

_ANNALIE C. RUBIO, MSME MAILYN T. LEQUIGAN, PhD.

OJT Coordinator College Dean/OJT Chairman

RUBEN N. UNGUI
Campus Director

________________
Date
 ACKNOWLEDGEMENT
I would like to convey my gratefulness for an excellent OJT which I have
undergone. Allow me to thank the people first behind the success of being here
at SHEMBERG and making my OJT as possible one.

First and foremost, to our Almighty God, for giving me strength every day,
for the guidance and good health, for the graces and blessings that help me to
perform my task as part of my OJT.

To my colleagues at SHEMBERG who help me a lot and guide me

throughout my OJT journey. Thank you for all your warm welcome and for giving
me this one of a kind experiences in having my OJT.

To our professors who help a lot and encourage us to continue and finish
our OJT.

To our OJT coordinator Engr.Annalie C. Rubio, for giving me a chance to

explore the real world of Automotive Industry.

And lastly to my family, to my beloved parents Mr.CHITO BORLAS and

Mrs. ROSE BORLAS, my deepest gratitude and appreciation for being with me
all through the way from beginning and for showing your unconditional love and
unending support financially, emotionally and spiritually.
 TABLE OF CONTENTS

TITLE PAGE
Vision …………………………………………………………. ii

Mission …………………………………………………………. ii
Goals …………………………………………………………. ii
Vision of the College of Technology …………………………. iii
Mission of the College of Technology …………………………. iii
Goals of the College …………………………………………. iii
Objective of Bachelor of Science in Information and
Communication Technology (BSICT) …………………………. iv
PART I. INTRODUCTION
Introduction …………………………………………………………. v

Course Outline …………………………………………………. v

Description …………………………………………………………… v

Objectives …………………………………………………………… v

Course Proper …………………………………………………… vi

Pre-OJT Evaluation …………………………………………………… vi
OJT Orientation …………………………………………………… vi
OJT Enrollment Procedure …………………………………………… vi
On-the-Job Training Proper …………………………………… vii
Post-OJT Evaluation ……………………………………………. vii
Course Requirements ……………………………………………. vii
Grading System ……………………………………………………. viii
OJT Credit for Previous Work Experience …………………………. viii
Steps for OJT Placement/Assistance ……………………………. ix

Guide in Accomplishing the OJT Journal …………………………… xi

PART II. OJT JOURNAL, CONTENTS AND FORMAT

Approval Sheet ……………………………………………………. xiii

Acknowledgement ……………………………………………………. xiv

Introduction …………………………………………………………….
1
Name of Company ……………………………………………………. 2
History ……………………………………………………………. 3
Company Profile ……………………………………………………. 4
Organizational Structure/Chart ……………………………………. 7
Duties/Functions of On-the-Job Trainee ……………………………. 8
Summary of Monthly Activities ……………………………………. 9
Learning in Different Training Areas ……………………………. 10
Summary/Conclusion ……………………………………………. 11
Recommendation ……………………………………………………. 12
Overall suggestions/comments ……………………………………. 12
Potential of company as a Cooperating Agency ……………………. 12
Availability and appropriateness of facilities, equipment and
Machinery ……………………………………………………………. 12
Company personnel cooperation ……………………………………. 12
Duration of training (too long or too short) …………………… 13
Proposed revisions for the improvement of the
training program …………………………………………………… 13
Advise to future OJT’s to the company or
to other companies in general …………………………………… 13
Pictorials/Documentation in all training areas (with Caption) ………… 15
Certificate of completion (stating no. of hours rendered) ………… 18
Performance rating from the company ………………………………… 19
Accomplished evaluation form of OJT experience ………………… 21
Resume of OJT (for employment assistance purposes) ………… 22
PART III. OTHER FORMS AND DOCUMENTS
PhilHealth (MDR) ………………………………………………………… 24
Vaxxcert/Vaxxcard ………………………………………………………… 25
X-Ray Result ………………………………………………………… 26
Medical Certificate ………………………………………………………… 27
Endorsement Letter ………………………………………………………… 28
Pre-OJT Seminar Evaluation Form ………………………………… 29
Information Sheet ………………………………………………………… 30
Parent’s Consent or Waiver ………………………………………… 31
Memorandum of Agreement ………………………………………… 32
DTR/Punch Card ………………………………………………………… 34
CRITERIA IN THE SELECTION OF TRAINING PROVIDER(BSIT) …. 35
 INTRODUCTION

The OJT (On-The-Job Training) or Internship is a very important part in a

student’s academic life, this is because, this training helps the student or trainee
practice their skills in their specific course, experience what it is like when having
a job, access of many task and departments relating to the trainees course and
help the trainee with his/her career goals.
OJT is present in almost all the courses in a student’s college years
because, a student’s knowledge from the classroom is not enough and he/she
must be trained with the internship program so that the student could experience
what it is like working in an industry relating to the student’s course, and then
with the experience gained from the internship, the student, would then have
gained the experience and skills necessary for their course and not only that, but
he/she could, at the same time have fun when having their OJT program.
This is because the student would enjoy their time in the place where they
would have their internship, guided and trained by good mentors which are their
supervisors. Most of the student in their college years are very happy and
excited when their internship would come because they are very eager to learn
new skills and experience guided by their professors and supervisor in the place
where their internship would take place and if ever they would accomplish their
training, they would now gain new experiences and skills that would be very
necessary for their future career goals in life because of the challenges they
would face during their training time with their internship training.
COMPANY NAME
S. E. Jayme Street,Pakna-an, 6014 Mandaue City, Philippines.
Brief history of the Company
 VISION
To become an industry leader in active, health and wellness hospitality and be
committed in preserving the environment.

MISSION
We commit in providing the BEST unforgettable luxury resort experience by
creating the highest sense of belonging and wellness on a very personal and
emotional level.

CREED OF EXCELLENCE
WE can do it.

WE will do it.

WE will do it right.

WE will do it well.

WE will deliver it on time.

WE’LL continuously do what we have started.

WE’LL never say NO until it’s done.

CORE VALUES
Trust
Positivity
Responsibility
Respect
Honesty
Teamwork
Excellence
Communication
 DUTIES/FUNCTIONS OF ON-THE-JOB TRAINEE

EMD DEPARTMENT

 Repair brake and steering systems.

 Diagnose and repair electrical and electronic systems.

 Replace or repair transmissions and fuel components as

needed.

 Repair cooling components and systems including air

conditioners and engine cooling.

 Perform emissions inspections, safety checks and similar

state-regulated vehicle examinations.

 Maintain a clean, safe working environment.

 Produce legible and accurate paperwork reflecting work

performed.

 Possess a valid state driver’s license for conducting test

drives.

MONTHLY ACTIVITIES
MONTH OF JUNE

First day of my duty On-the-Job Training I was assigned at the EMD

Department. I learned so many things of what my supervisor instructions given to
me so that for the next time I can work to my own duties. Because of had work
and dedication to learn to my work I made my work properly.

MONTH OF JULY

In this month, I was able to gain more knowledge and skills in my

assigned department. My supervisor taught me how to be responsible to my
duties like office works, checking assigned areas, and etc. I had so much
learning in this month, I’ve already familiarized my works that given to my
supervisor, and I did not hesitate in every time that what my supervisor
instructions given.
 SUMMARY/CONCLUSION

The trainee has finished his 360 hours that is required for his On-the-Job
Training at Shemberg at Paknaan Mandaue Cebu. He conducted his on-the-job
training under EMD . During the trainee’s time on his on-the-job training, he has
learned a lot from the EMD that he has explored and because of the
experiences that he has gained, the trainee has now learned and acquired the
necessary skills to work in these departments and not only that but the skills that
are need when working for the IT industry.
The trainee is very thankful to have been given this opportunity because it
has allowed him to unlock and learned new skills that is very useful for he future
career and these skills will always be placed in the trainee’s heart and mind and
use it professionally and efficiently. Through all the challenges and hardships
that the trainee have endure, he too, is thankful to have been through them,
because those challenges has allowed his to unlock his skills and also boost his
confidence to become a better and more confident IT professional.
 Learning Insight During OJT

In every week of my training. I was able to develop a sense of

diligence in every work assignment given. At first, I found it so hard
considering with task must be given priority that I forgot some other
things undone..

I was being assigned at the EMD.

 Recommendation

On-the-Job training allows trainees to gain experience working in

situations very similar to those they’ll encounter daily. Trainees will use the
same tools and equipment they need for their job while being guided by an
experienced supervisor.
SHEMBERG has maintained its highest standards in producing
carrageenan for various food, pharmaceutical, personal care, oral care and
other non food applications. Through constant research and experimentation,
SHEMBERG is an active participant in discovering and furthering
technologies in the production and application of carrageenan in response to
the ever-evolving needs of the world market.
The trainee recommends to the next trainee do their Practicum
Training Program at Shemberg INC experiencing what you would do in the
future for your desired work in the EMD .They will give trainees appropriate
training including more knowledge and skills, handling trainees’ attitude and
will give best experience by themselves.They give consistent learning and
training that helps trainees build their skills, and ensures that it is growing with
their roles rather than remaining stagnant. There are also several training
methods and strategies that can help trainees several other training methods
and strategies that can help to become more educated while staying engaged
and motivated throughout the training.
There is no such thing in this world can be the experiences in which it
can help strive the goals and dreams in the future. The trainee would like to
advise the future trainee to face the challenges and trials in life because in the
end success comes from it.
For the incoming OJT student, the trainee would like to recommend the
following:
1. Always report to work on time;
2. Cooperate with employees;
3. Strictly observe company policies and regulations;
4. Be responsible enough to any task given to you;
5. Must observed good working ethics.
6. Be good, cooperative and respectful to the different department heads.
7. Have self-confidence.
OPERATING THE CONTOL PANEL OF BOILER AND
OVERHAULING 6 CYLINDER ENGINE
LUBRICATING
OVERHAULING
 PICTORIALS DURING MY ON-THE-JOB TRAINING

DRIVING AND INSTALL THE BRAKE SYSTEM

OTHER DOCUMENTS
OJT Form 5
October 2012
Revision: 0
 OJT Form 1
October 2012
Revision: 0
PART III: FORMS
CEBU TECHNOLOGICAL UNIVERSITY
ON-THE-JOB TRAINEE INFORMATION SHEET
A. PERSONAL DATA
First Name: CHITO
Last Name: BORLAS
Middle Name: ROSELL
Course, Major, Yr & Sec. BIT-AUTOMOTIVE 4
Gender: (ü) Male (_) Female Age 25
Current Address: POBLACION, DAANBANTAYAN, CBU
Provincial Address: DAANBANTAYAN, CEBU

Photo
Tel. No.: N/A Mobile No.: 09928965942
Birth Date: NOVEMBER 27 1996 Birth Place: AGUJO,DAANBANTAYAN,
CEBU
Civil Status: SINGLE Religion: ROMAN CATHOLIC
Citizenship: FILIPINO Email Address: [email protected]

B. FAMILY DATA
Father: CHITO BORLAS Occupation: SEAMAN
Mother: ROSE BORLAS Occupation: HOUSEWIFE

C. HEALTH DATA
Blood Type: A.B Weight: 65
Height: 5’5 Health Problems: N/A

D. SCHOLASTIC DATA
PARTICULAR COLLEGE VOCATIONAL SECONDARY
School: CEBU TECHNOLOGICAL POBLACION SISTERS OF MARY
UNIVERSITY NATIONAL SCHOOL BOYSTOWN,INC.
HIGHSCHOOL
Address: POBLACION,DAANBANTA POLACION
YAN, CEBU DAANBANTAYAN
CEBU
Year Graduated: PRESENT 2011/2012 2016-2017
Honors/Awards Received:

E. WORK EXPERIENCE
POSITION INCLUSIVE DATE COMPANY ADDRESS

F. SPECIAL SKILLS
MICROSOFT OFFICE
SPREADSHEETS
G. CHARACTER REFERENCE (not related to you)
Name Position Address Contact No.
ANNALIE C. RUBIO OJT PROFESSOR
MAILYN T. LEQUIGAN
H. INCASE OF EMERGENCY, PLEASE NOTIFY:
Name Address Contact No.
ROSE BORLAS POBLACION, DAANBANTAYAN, CEBU 09397852465

__________________ I HEREBY CERTIFY that the above information

Comm. Tax Cert. No.: __________________ is true and correct to the best of my
Issued At: __________________ knowledge and belief.
Issued On: __________________
_______________________
Signature of Student-Trainee
PART IV

READINGS

1. Tips on Work Habits

● Success is a positive attitude. More people are fired for a poor attitude for all other
reasons. Be willing to meet new people, try new activities, and learn new skills.
● Listen to instructions carefully; repeat them back to check if you heard correctly; ask
questions.
● Don’t be afraid to ask for advice or training and thank everyone who helps you.
● Ask questions. It is better to ask than to make a mistake because you were afraid to ask.
● Report any mistakes to your immediate supervisor; use the mistake as a learning
experience.
● Be able to take criticism; see it as an opportunity to learn something new.
● Dress appropriately; ask about the dress code.
● Arrive early and work until your shift is over. When you’re on the job, work on the job.
● If you must be late or absent, phone your supervisor. Miss work for emergencies only.
● Except for emergencies, don’t make personal phone calls and don’t entertain visitors
from your personal life at your work site,
● Keep most personal problems at home, but confide in your supervisor if you can’t keep a
problem from affecting your work or your demeanor.
● Keep your work area neat.
● Don’t just quit. Talk with your supervisor about any discomfort you may be having and
try to find a solution.

Personal Traits an Employer Seeks Why People Are Dismissed

Learn quickly Unable to get along with others

Works without constant supervision Is dishonest
Puts in a good day’s work Is poorly dressed or groomed
Has self-confidence Has too many days absent or late
Has warmth and sense of humor Work is too slow or inaccurate
Displays mature behavior Will not follow orders
Is willing to be flexible Abuses alcohol or drugs
Has integrity and ethics Does not follow safety rules
Breaks are too frequent or too long

www.career.iupui.edu/workhabits.htm

2. Seven Qualities of High Achievers

What makes a person a high achiever in life?

Anthony Robbins writes that there are seven characteristics that make a person rise to his
potentials:

o Passion. These people have discovered a consumption reason and purpose that drives
them to do and grow. There is no greatness without a passion to be great, whether to be
an athlete or a scientist.

o Belief. Our beliefs about what we are and what we can be will determine what we will
be. Narrow worldviews can limit our capacities, whereas belief in what are possible opens
the opportunity for accomplishing them.

o Strategy. A way of organizing resources. It is also knowing what to learn, whom to meet,
and what to do.

o Clarity of Values. Values are specific belief systems about what is right or wrong for our
lives. They are judgments about what makes life worth living. Clarity of values and
principles is one of the most important keys to achieving excellence.

o Energy. People who may know what to do and how to do it, but may not have the vitality
to pursue it, will not be able to achieve their dreams. This vitality is not only physical
but also mental and spiritual.

o Bonding power. Successful people have the ability to connect and have rapport with
people.

o Mastery of Communication. The way we communicate with others and with ourselves
will develop the quality of our lives. One must be able to communicate one’s visions and
missions.

- Courtesy of Peace Ideas,

A Quarterly Publication of the Peace
Center,
Theosophical Society in the Philippines

3. Characteristics of the Ethical Office Professional

3.1 Makes Ethical Decisions

Ask yourself these questions:
1.) If my actions appeared in the newspaper, would I feel okay about everyone
reading what occurred?
2.) Is what I anticipate doing legal?
3.) Could I proudly tell my spouse, my parents, or my children about my actions?
4.) Will I be proud of my actions one day, one week, and one year from the
present?
5.) Do my actions fir with who I think I am?

3.2 Supports Ethical Behavior

 Whenever you, as an office professional, encounter someone whose words or
deeds indicate that the person does not respond to an ethical organization, take a stand.

3.3 Refuses to Engage in Negative Office Politics

3.4 Accepts Constructive Criticism
Keep an open mind; realize that you have much to learn and that all of us make mistakes.

3.5 Observes Office Hours

Get to work in sufficient time in order to begin work on time.

3.6 Accepts Responsibilities

He or she performs these tasks to be the best of his or her ability.

3.7 Maintains Honesty and Integrity

The ethical employee understands that supplies and equipment belong to the company.
1.) Company supplies (such as pens, pencils, paper clips, disks, and paper) are never taken
for personal use.
2.) Company equipment (such as computers) remains on company property unless express
permission is granted for business use at home.
3.) Personal mail remains personal; company stationery and postage are not used.
4.) Personal telephone calls (local calls) are kept to a minimum; personal long distance calls
are not made on company time and at company expense.
5.) Software is the property of the company; it is not copied or taken home for personal use.
6.) Office copiers are used for the business of the company; personal copies are not made.

3.8 Respects Privacy

Confidentiality is crucial in a business, and the ethical employee understands and upholds
this concept.

3.9 Is Open to Change

He or she understands that technology and global competitiveness require constant change.

3.10 Is Loyal

The ethical employee is loyal to the company but not in an unquestioning sense.

3.11 Keeps the Faith

The ethical employee keeps the faith. The employee understands that changing behaviors is
slow but that the commitment to ethics must be upheld even when the organization seems to
be mired in behaviors that do not support the stated ethical policies.
4.5S Approach for Productivity and Quality Improvement

What is 5S?

“5S” stands for 5 Japanese words all starting with S. But, in the Philippines, someone
translated these Japanese words into 5 English words also starting with S. Therefore, it is not
necessary to remember 5 S in Japanese. What is important is to understand what it means and
practice it rather than just memorizing the words.

Japanese English Brief Explanation

SEIRI SORT Take out unnecessary

items and dispose

SEITON SYSTEMATIZE Arrange necessary items

in good order for use

SEISO SEEP Clean your work place

SEIKETSU SANITIZE Maintain high standard

of house keeping

SHITSUKE SELF-DISCIPLINE Do things spontaneously

without being told or
ordered

5. Principles from “How to Win Friends and Influence People”

* Become a friendlier Person

1. Don’t criticize, condemn or complain.
2. Give honest, sincere appreciation.
3. Arouse in the other person an eager want.
4. Become genuinely interested in other people.
5. Smile.
6. Remember that a person’s name is to him or her sweetest and most important sound in
any language.
7. Be good listener. Encourage others to talk about them.
8. Talk in terms of the other person’s interests.
9. Make the other person feel important – and do it sincerely.

* Win your people to your way of thinking

1. The only way to get the best of an argument is to avoid it.
2. Show respect for the other person’s opinions.
3. If you are wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
5. Get the other person saying “Yes, Yes” immediately.
6. Let the other person feel that idea is his or hers.
7. Let the other person do a great deal of the talking.
8. Try honestly to see things from the other person’s point of view.
9. Appeal to the nobler motives.
 10. Be sympathetic with the other person’s ideas and desires.
11. Dramatize your ideas.
12. Throw down a challenge.

6. Tips for Writing an Application Letter

6.1 Application or Cover Letter

The purpose of this letter is to get your enclosed resume read and to generate intervie
Use this type of letter in response to specific job advertisements and vacancy
announcements. Your strategy is to demonstrate that your qualifications fit the requirem
of the position. Study the position description carefully and decide on one or more them
education, experience, interests, responsibility, etc. – that show persuasively how well
the position. Link major job dimensions with you related past performances and experi

6.2 Template: Cover Letter

< Your Name >

< Mailing Address >
< Contact Number >
< E-mail Address >

Today’s date

Your addressee’s name

Professional title
Organizational name
Mailing address

Dear Mr. (or Ms.) Last Name,

Start your letter with a grabber-a statement that establishes a connection with your re
probing question, or a quotable quote, briefly say what job you are applying for.

The mid-section of your letter should be one or two short paragraphs that make relevan
about your qualifications. You should not summarize your resume. You may incorporate a
or bullet point format here.

Your last paragraph should initiate action by explaining what you will do next. (e.g.,
employer) or investigate the reader to contact you to set up an interview. Close by saying
you”.

Sincerely yours,
7. How to Prepare an Effective Resume

7.1 Resume Essentials

Before you write, take time to do self-assessment on paper.

7.2 The Content of your Resume

Name, address, telephone number, e-mail address
All your contact information should go at the top of your resume.
-Avoid nicknames.
-Use a permanent address. Use your parents’ address, a friend’s address, or the
address you plan to use after graduation.
-Use a permanent telephone number and include the area code. If you have an
answering machine, record a neutral greeting.
-Add your e-mail address. Many employers will find it useful. ( note: choose an e-
mail address that sounds professional.)
-Include your website address only if the web page reflects your professional
ambitions.

7.3 Objective or Summary

An objective tells potential employers the sort of work you’re hoping to do.
-Be specific about the job you want.
-Tailor your objective to each employer you target every job you seek.

7.4 Education
New graduates without a lot of work experience should list their educational information
first. Alumni can list it after the work experience section.
-Your most recent educational information is listed first.
-Include your degree (BSICT), major, institution attended, minor/ concentration.
-Add your grade point average (GPA) if it is high
-Mention academic honors

7.5 Work Experience

Briefly give the employer an overview of work that has taught you skills. Use action
words to describe your duties. Include your work experience in reverse chronological
order-that is, put your last job first and work backward to your first, relevant job.

Include:

Title of position
Name of organization
Location of work (town, city)
Dates of employment
Describe your work responsibilities with emphasis on specific skills and
achievements.
7.6 Other Information
A staff member at your career services office can advise you on other information to add
to your resume. You may want to add:
-Key or special skills or competencies
-Leadership experience in volunteer organizations
-Participation in sports
-References

7.7 References
Ask people if they are willing to serve as references before you give their names to a
potential employer. Do not include your reference information on your resume. You may
note at the bottom o your resume: “References furnished on request.”

7.8 Resume Check-up

You’ve written your resume. It’s time to have it reviewed and critiqued by a career
counselor. You can also take the following steps to ensure quality:

Content:
-Run a spell check on your resume.
-Get a friend (an English major would do nicely) to do a grammar review.
-Ask another friend to proofread. The more people who see your resume, the
more likely that misspelled words and awkward phrases will be seen (and
corrected).

8. Interview Tips
8.1. Pre-Interview

o Don’t insist on making your interview at a time inconvenient for the interviewer. If you are
told just to drop by, ask for a good time frame. Don’t drop in during the lunch hour or too
close to closing.

o Think ahead about your skills that are related to the job and be prepared to discuss them.

o Think about ahead about your realistic job needs and be prepared to ask questions
related to having those expectations met. Pay and time off should be last on the agenda.

o Know the title and all other available details about the job for which you are applying.
Learn something about the company, agency, institution, or department before the
interview.

o Dress conservatively. Don’t let distraction such as inappropriate grooming or gum-

chewing give a bad impression of you. Remind yourself to maintain good posture
standing and sitting.

o Don’t wear perfume; don’t smoke just before or during the interview.

o Have your identity card with you. Know your phone number and an alternate phone
number. An e-mail address is helpful.
 o Get to interview a few minutes early. Make sure you know how to get there and allow
plenty of time. If necessary, call the receptionist for directions. Go to the interview alone.

8.2 The Interview

● As soon as you are in sight of the building where you will be interviewed, consider
yourself on the interview.

● Use the interviewer’s last name. if you don’t know whether the interview is Miss, Mrs.,
Dr., etc., ask the receptionist. The receptionist should be treated with courtesy also and
could be addressed as Mr. or Ms. unless a nameplate indicates otherwise.

● Shake hands if offered; make eye contact and use a firm handshake, but don’t crush
bones!

● Once in the interviewer’s office, don’t sit down until asked to do so.
If offered anything to eat or drink, it is better to decline the offer with a “No thanks.”

● Let the interviewer do most of the talking.

● Try to sound enthusiastic; smile. When you have the opportunity, tell the interviewer why
you are interested in the job. Show that you know something about the organization’s
purpose.

● Show a willingness to explore new areas and learn new skills, but don’t say “I’ll take
anything.” Be confident but realistic about what you actually can do and want to do.

● Don’t watch your watch, but don’t try to prolong the interview or hang around afterward.

● Don’t tell a prospective employer about the turn downs you’ve had and don’t speak
negatively about past employers.

● Don’t act disgruntled if you are asked to take employment tests.

● Don’t fiddle with objects (pens/pencils/paperclips); keep your hands off the interviewers’
desk.

● If the interviewer doesn’t ask everything you’d like him/her to know about you, offer the
information when you have the opportunity to speak.

● At the end of the interview, ask for the next step. Should you call and when? Or will you
be called and when might you expect to hear?

● Thank the interviewer for seeing you. Thank the receptionist for being helpful.

● Go directly home and write a thank-you note to the interviewer.

9. OJT Precautionary Measures

Precautionary measures refer to the behavior of the student that would not bring
disgrace or dishonor to himself/herself, to the College and to the recommending person
while undergoing On-the-Job Training.

Every on-the-job trainee is enjoined to observe the following precautionary

measures:
1. Do not operate any equipment unless authorized by your supervisor and/or unless
you are confident on your competence to operate such equipment.

2. If given full authority and discretion to operate equipment or manage an operation,

work within the bounds of your responsibility.

3. Secure permission/approval from the OJT coordinator if you want to transfer to

another company, through a written request stating your reasons for such transfer.

4. Do not bring any company property to your residence unless authorized.

5. Never report for duty under the influence of liquor.

6. Observe strictly the provisions of the Student Handbook and Company Policy
Handbook/Company culture.

7. Observe company policies by heart.

8. Refrain from off-duty socialization with superiors, unless work-related.

9. Students demonstrating incapability to perform the standard expectations of a

competency may be assigned for OJT at the College Laboratory, for close
monitoring by the OJT coordinator.

10. Early enrolment for OJT shall be allowed in order to cater to the Agency
demands.

11. For International Practicum: Shop Teachers or Teacher-in-Charge shall be

vested with authority and prerogative to recommend a student for OJT, in specific
cases, whenever necessary.