GROs and Altenate Persons

Insurer Name Person Name Designation

Chief Complaince
GRO Mr. Anil Aggrawal Officer

Head - Customer Service

AEGON Life and New Business
Alternate person - 1 Manish Madan Operations
Manager Customer
Alternate person - 2 Dipika Rathod Service

Chief People,
Operations and
Aviva Life Customer Services
GRO Amit Malik Officer
Alternate person - 1
Alternate person - 2

GRO
Bajaj Life
Alternate person - 1 Sumit Srivastava

Alternate person - 2

GRO Mr. Nitin Mehta Chief Customer Officer

Bharti-Axa Life AVP – Customer
Alternate person - 1 Ms. Hema Nandkishore Management

Alternate person - 2 Ms. Nisha Almeida Manager– Complaints

GRO Ashok Suvarna Chief Operations Officer

Birla SunLife
Alternate person - 1 Vijay Lasrado Chief Manager 
Alternate person - 2

Assistant Vice President

GRO Varun Kapoor | Customer Services  

Vice President -
Canara HSBC Customer Services &
Alternate person - 1 Nisha Menon Retention

Deputy Manager-
Complaint Redressal
Alternate person - 2 Mamta Nanglia Unit

GRO Mr. Rajesh Krishnan

DLF Pramerica
DLF Pramerica Associate VP –
Alternate person - 1 Sushil Sachdeva Compliance
Alternate person - 2

GRO Mr. Amit Sharma Chief Manager

Edelweiss
Alternate person - 1 Ms. Anasuya Ghosh Dy. COO
Chief Compliance
Alternate person - 2 Ms. Shirin Patel Officer

Executive Vice President

GRO Mr. S Mahesh and Head-Operations
FG Life
Vice President-
Alternate person - 1 Mr. Rohit Prakash Customer Service
Alternate person - 2
GRO Ravichandran G Senior Vice President

HDFC Life AVP, Customer

Alternate person - 1 Aparna Karnad Relations

Grievance Redressal
GRO Ms Ashwini Bondale Officer

ICICI Pru
Chief-Branch Operations
Alternate person - 1 Ms. Kalpana Sampat Underwriting & Claims  
Senior Manager-
Alternate person - 2 Ms. Dinaz Maira Customer Relations
Grievance Redressal
GRO Rajesh Ajgaonkar Officer

IDBI Life
Alternate person - 1 Uday Shanker Assistant Vice President

Alternate person - 2 Vijay Gangrade Deputy Vice President

Head - Governance and
Company Secretary
GRO Mr.K.R.Viswanarayan
IndiaFirst Life Director- Operations
Alternate person - 1 Mr. Atri Chakraborty and IT
Head - Customer &
Alternate person - 2 Mr. Rakesh Moyal Channel Services

GRO Mr. B Ashwin Chief Operating Officer

Exide Life
Exide Life VP – Complaint
Management and
Redressal Cell, Contact
Alternate person - 1 Ms. Tenzing Bhutia Center
Deputy General
Alternate person - 2 Joydeep Banerjee Manager

GRO Mr Muralikrisna Cheruvu Vice President

Kotak Life
Associate Vice President
Alternate person - 1 Ms Kalparupa Datta - Client service desk
Monalisha

Executive Director
GRO S N Mukarshi (CRM)

LIC
Alternate person - 1 Shri B. C. Patnaik Chief (CRM)

Alternate person - 2
GRO Sameer Chibber Associate Director
Alternate person - 1
PNB MetLife
Alternate person - 2 P.Srinivasa Ragavan Grievance Consultant
GRO Mr. Tarun bahri SVP- Operations
Vice President -
Max Life Alternate person - 1 Rupande Thanawala Customer Service
Senior Manager -
Alternate person - 2 Karan Mehra Customer Service
GRO Mr. Rajnish Kumar Head - Legal

Alternate person - 1 Mr. Santosh Ranade Head of Customer Care

Reliance Life Sr. Manager (Customer
Alternate Person- 2 Ms. Pallawi Tawde Service)
Ch. Mgr. - Customer
Alternate person - 3 Soumitra Velkar Service

GRO Debashree Verma Chief Operating Officer

SBI Life Head - Client
Alternate person - 1 Vijay Raghavan J. Relationship
Alternate person - 2 shruti sanaya VP

GRO CS UMESH KUMAR Asstt. Manager

Sahara Life Alternate person - 1 Mr. Alok Virmani Mananger
Alternate person - 2 Mr. Manoj Tandon Chief Manager
 Manager (IGMS &
GRO Mr. R. Srinivas Grievance)

Shriram Life Vice President-

Alternate person - 1 Mr. Atul Sharma Operations

Alternate person - 2 Mr. Cassie Kromhout Chief Operating Officer

SVP & Head Customer

GRO Mr. Arindam Ghosh Strategy & Management
Star Union
Alternate person - 1 Ms. Sutapa Prasad Head – Underwriting
Sr. Manager (Customer
Alternate person - 2 Ms. Shabana Shaikh  Service)
Vice President
GRO Yusuf Pachmariwala Operations
Senior Vice President -
Tata AIA Life Head Customer
Operations
Alternate person - 1 Gayatri Nathan
Alternate person - 2
Os and Altenate Persons - Life Insurer
Email id Office Phone Mobile Number
Number

022-61180203 9967575532

[email protected] 022-67293287 9223349029

[email protected] 022-67293287 9819111102

[email protected] 0124-2709009 9999346907

[email protected]
[email protected]

9999459186

[email protected] 95940 02950

[email protected] 022-48815705 9820988471

[email protected] 022-48815878 9892368628

[email protected] 022-39961001 9594023204

[email protected]  02239961419  9867540677

[email protected]

0124-4535322 9871777488

[email protected] 0124-4535226 9899541495

[email protected] 0124 469 7267 9886388883

[email protected] 0124 469 7094 9999112443

[email protected] 022 40886341 9930362959

[email protected]

[email protected] 022-6623 3490 9867607153

[email protected] 022 – 41514720 9820349611

[email protected] 022-4151-4841 9958777652

[email protected] 022 6668 6143 9320269056

[email protected] 022-66682710 9820350285

[email protected] 022 42058085 9930030299

[email protected] 022-40391995 Nill

[email protected] 022-42058493 9820891812

[email protected] 022-24908362 9820284383

[email protected] 022-24908123 9820373338

[email protected] 022-24908230 9892079201

[email protected] 022 3325 9678 9987574542

[email protected]

[email protected]

[email protected] 80 6799 6000 Ext. 500190080 30474

[email protected] 80 6799 6000 9538176688

[email protected]

[email protected] 022-66057685 9819452638

[email protected] 022-66057722 9867665665

[email protected] 8047921661

[email protected] 022-22028227

[email protected] 022-66598356 9920641362

[email protected]
[email protected] 0124-4179100 9873576777

080-66006969 Extn
[email protected] 5353 8892627589
[email protected] 91 -124-4219090 9999455510
0124-4219090 Extn-
[email protected] 9920 9999060347
0124-4219090 Extn-
[email protected] 9457 9810073923
[email protected] 022-3303 5280 99200 25277

[email protected] 9324799822

[email protected] 022 4130 2242 9321940032

[email protected] 022 - 30002233 93245 80669

[email protected] 022 6645 6100 97697 77147

[email protected] 022 6645 6785 98338 79426

[email protected] 8169248955

[email protected] 0522-2325180 9580446789

[email protected] 0522-2306955 9794866669
[email protected] 0522-2306967 9795668765
[email protected] 040 23009400 Ext: 430

[email protected] 040 23009400 Ext: 490 9886809092

[email protected] 040 23009400 Ext: 490 8886169260

[email protected] 9987115922
[email protected] 022 39546241 93241 70365

[email protected] 022 39546246 98200 09857 

[email protected] 022  6647 9559 9930909024

[email protected] 022-66479349 9820139523

 Correspondence address

Building No.3, Third Floor, Unit No.1,

Nesco IT Park, Western Express
Highway, Goregaon (East),
Mumbai - 400 063

Aviva Life Insurance Company India

Limited, Aviva Towers, Sector Road,
Opp. DLF Golf Club, Sec -43,
Gurgaon – 122003

Bajaj Allianz Life Insurance Company

Limited
3rd Floor, Bajaj Finserv, Survey
No.208/1-B,
Behind Weikfield IT
Park,Vimannagar,Pune-411014

Bharti AXA Life Insurance Company

Limited,Unit No1904, 19 th
Floor,Pareenee Crescenzo, G Block,
Bandran Kurla Complez Near MCA
Club, Bandra(East), Mumbai 400051

Birla Sun Life Insurance, G-Corp Tech

Park, 6th floor, Kasar Vadavli,
Ghodbunder Road, Thane [W] – 400601.

Canara HSBC Oriental Bank of

Commerce Life Insurance Company
Limited
Unitech Trade Centre, 2nd Floor,
Sushant Lok,Phase-1, Sector-43,
Gurgaon, Haryana, 122009

4th Floor Building No-9B, DLF Cyber City,

Phase -3, Gurgaon,
Haryana, 122002
4th Floor Building No-9B, DLF Cyber City,
Phase -3, Gurgaon,
Haryana, 122002

Edelweiss Tokio Life Insurance

3rd & 4th Floor, Tower 3, Wing 'B',
Kohinoor City Mall, Kohinoor City, Kirol
Road, Kurla (W), Mumbai 400070

Lodha - ithink Techno Campus,

1st Floor, A Wing,
Pokhran Road No.2, Behind TCS,
Thane (W) - 400 601.
Maharashtra

11th Floor, Lodha Excelus, Apollo Mills

Compound, N M Joshi Marg, Mahalaxmi,
Mumbai - 400011

ICICI Prudential Life Insurance Co. Ltd,

ICICI PruLife Towers, 1089, Appasaheb
Marathe Marg, Prabhadevi, Mumbai -
400 025

IDBI Federal Life Insurance Co Ltd

22nd Floor, A Wing, Marathon Futurex,
N. M. Joshi Marg, Lower Parel – East
Mumbai – 400013
Board Line: 022-23029200
Fax: 022-23029499
IndiaFirst Life Insurance Company Ltd
301, 'B' Wing, The Qube, Infinity IT Park,
Dindoshi - Flimcity Road, Malad (East),
Mumbai - 400 097.

Exide Life Insurance Company Limited;

3rd Floor, JP Techno Park, No. 3/1,
Millers Road, Bangalore- 560 001
Kotak Mahindra Old Mutual Life
Insurance Limited
Kotak Towers, 7th Floor – Zone I,
Building No.21, Infinity Park, Off
Western Express Highway, Goregaon
Mulund Link Road, Malad (E), Mumbai-
400097

LIC of India, CRM Department,

Yogakshema Bldg., 5th Floor Link, Jeevan
Bima Marg, P.B. No. 19953, Mumbai-
400021.

PNB MetLife India Insurance Co. Ltd,

Orchid Centre, 5th Floor, DLF Golf
Course Road, Sector-53, Gurgaon - 122
002

Max Life Insurance Co Ltd,

2nd Floor, Operations Centre, 90-A,
Udyog Vihar, Sector 18,
Gurugram-122 015, Haryana, INDIA

Reliance Life Insurance, 9th Floor, Bldg

No. 2, R - Tech Park, Nirlon Compound,
Next to HUB Mall, Behind I - Flex Bldg,
Goregaon East, Mumbai. 400063

SBI Life Insurance Co. Ltd, 7th Level(D

Wing) & 8th Level, Seawoods Grand
Central, Tower 2, Plot No. R-1, Sector-
40, Seawoods, Nerul Node, Dist. Thane,
Navi Mumbai - 400706

Sahara India Life Insurance, 8th Floor,

Sahara India Centre, Kapoorthala
Complex,
Lucknow – 226024 (U.P.)
Ramky Selenium, Plot No. 31 & 32,
Beside Andhra Bank Training Centre,
Financial District, Gachibowli,
HYDERABAD-500032

Star Union Dai-ichi Life Insurance,

11th Floor, Raghuleela Arcade, IT Park,
Sector – 30A, Opp. Vashi Railway
Station, Vashi, Navi Mumbai – 400 703

Tata AIA life Insurance company Limited

B – Wing, 9th Floor,
I – Think Techno Campus,
Behind TCS, Pokhran Road No. 2,
Close to Eastern express highway,
Thane (West) - 400607
 GROs and Altenate Person
Insurer Name Person Name Designation

GRO Ajay Singhal

AIC of India Alternate person - 1 Vandana Chawla
Alternate person - 2 K.K. Gupta
GRO Mr. Nilamni Bose
Apollo Munich Alternate person - 1
Alternate person - 2 Mr. Manish Puri Manager- Grievance

Vice President –
Operations and
GRO Rohit Kohli Complaints
Bharti AXA Gen Manager – Customer
Alternate person - 1 Anand Gupta support
Assistant Manager –
Alternate person - 2 Bhakti Tayade Customer support
Grievance Redressal
GRO Mr. Jerome vincent Officer
Bajaj Allianz Gen
Alternate person - 1 Ms. Ketki kerkar

GRO

Chola MS Manager-Customer
Alternate person - 1 Mr.Jagadeesh V Service-HO

GRO Nirdosh Chopra GENERAL MANAGER

ECGC
Rosemary Huten AGM

GRO Mr.Hari Shankar Mishra GM - Customer Service

FG Genearl Sr. Manager - Customer
Alternate person - 1 Mr. Sameer Nadiger Service

Alternate person - 2 Mr. Viral Patel Sr. Exec - Customer Service

Chief Grievance Officer &

Head - Customer
HDFC Ergo Gen Experience Management
GRO Arun Kumar Sharma & Call Center
Alternate person - 1
HDFC Ergo Gen

Alternate person - 2
GRO Vasundhara Bhonsle VP-Customer Service

ICICI Lom Gen Alternate person - 1 Zeenat Mongal AVP-Customer Support

Alternate person - 2 Vishu Arora AVP Lega

VP & Chief Grievance
GRO Mr. Arun Pandy Officer

IFFCO TOKIO
Alternate person - 1 Mr. Mantra Nath Jha Manager

Alternate person - 2 Ms. Mansha Arora Manager

L And T Gen

GRO Sriram Naganathan President - BO & DC

Liberty Videocon National Head - Customer

Alternate person - 1 Deepak Dharma Experience & Strategy
Sameer Malgundkar
Alternate person - 2 Manish Bhatia
Dircetor-Operations and
GRO Mr. Padmesh nair Customer Sevices
Max Bupa Health
Alternate person - 1
Alternate person - 2 Naveen Head CC
Chief Grievance Redressal
Mr. Sanjeev Punn
GRO Officer

Magma HDI Gen Mr. Uttam mandal

Alternate person - 1
Mr. Vivek Pandey
Alternate person - 2

GRO Anita Das

NIC
Alternate person - 2 Mr M R Patnaik

Alternate person - 1

GRO Mrunal Fernandes GRO

Raheja QBE Gen Alternate person - 1 Rajeev Dogra Head - Marketing

Alternate person - 2
 GRO Mohan Khandekar Company Secretary

Reliance Gen
Alternate person - 1 Hargovind Dayal Head - Grievances
Deputy Manager -
Alternate person - 2 Vikash Agrawal Grievances

CIO and Country Head -

cusomer serviceses and
GRO T M Shyamsunder techonology
Royal Sundaram
Company Secretary &
Head (Compliance &
Alternate person - 1 SR Balachandher Administration)

Alternate person - 2 Nill Nill

GRO Mr. Anoop Singh Head - Legal & Compliance

Religare Health
Alternate person - 1 Amit Bhatia Corporate Manager

Alternate person - 2 Abhishek Singh Manager

Mr. Mahendra Kumar Head – Compliance, Legal

GRO Tripathi & Company Secretary
SBI Gen
Alternate person - 1 Mr. Sunil Raut Lead-Compliance
Head-Complaints &
Alternate person - 2 Mr. Arun Bhatia Customer Grievances

GRO Tanushree Jain Chief Grievance Officer

Shriram Gen
Alternate person - 1 Neha Sadhwani Assistant Manager

Alternate person - 2 Nill Nill

GRO Vasudevan.v General Manager

Star Health Mrs. Radha

Alternate person - 1 Vijayaraghavan General Manager

Alternate person - 2 G.Veni Senior Executive

Senior Vice President &
Malpadevi Maharana National Head -
GRO Operations
TATA AIG Gen Raj Sabnani
Deputy Vice President -
Alternate person - 1 Customer Service
TATA AIG Gen

Manager - Customer
Anuja Aras
Alternate person - 2 Services

Mr. Ram Narayan

GRO Chakrabarty CM

The New India

Alternate person - 1 Dr. N.G. Srinivasan DGM

Alternate person - 2

GRO Y. KESHAB RAO DGM

The Oriental

Alternate person - 2 Jayant Das Gupta Chief Manager

GRO Shri R C Agarwal Chief Grievance Officer

United India
Alternate person - 1

Grievance Redressal
GRO Mr. Shoubik Sinha Officer

Alternate person - 1 Mr. Arijit Datta Head – Claims

Universal Sompo

Alternate person - 2 Anil D’souza Head -Customer Service

GRO Ms. Shruti Vyas
Cigna Manipal Alternate person - 1 Ms Priya Gilble Chief Operating Officer
Alternate person - 2 Kunal Talreja AVP-compliance
AVP and Head - Customer
Priti Punjabi
GRO Care
Kotak Gen
Alternate person - 1
Alternate person - 2
Grievance Redressal
Aditya Birla GRO Ms. Anjali Makhija Officer
Health Alternate person - 1 Heta Mehta Deputy Manager
Alternate person - 2
Assistant Vice
President & Head –
DHFL (COCO) GRO Sugandha Sharma Operations Delivery
General
DHFL (COCO)
General Alternate person - 1 Peeyush agarwal
Alternate person - 2
GRO Brijesh Sharma GRO
Acko General Alternate person - 1
Alternate person - 2
GRO Mr. Praveen Bhat
Go Digit General Alternate person - 1
Alternate person - 2
Saif Abdul Rehman
GRO Gondekar
Reliance Health
Alternate person - 1
Alternate person - 2
GRO Murali Vasudevan
Edelweiss Alternate person - 1 Mihir Vyas
General
Alternate person - 2
Os and Altenate Persons - Life Insurer
Office Phone Mobile
Email id Number Number
[email protected]
[email protected]
[email protected] Narayannappa 9560432018
[email protected]

[email protected]

[email protected] 9560404888

[email protected] 022-48815939 9019403322

[email protected] 9702041776

[email protected] 7774861976
[email protected] 9607960350

[email protected]

[email protected] 022-66590725 9632018007

[email protected] 022-66590776

[email protected] 022-40976854 9867584335

[email protected] 22-4151-4755 86522-64433

[email protected] 22-4151-4951 9664530062

[email protected] 022 624 77 605 9930266029

[email protected] 022-61961438 7506440888

[email protected] 022- 61961558 7045699365

[email protected] 022 61961780 9930060103

[email protected] 0124-2850306 9810857077

[email protected] 0124-2850431 8860783250

[email protected] 0124-2850221 9711100689

[email protected] 022 67001305 7738068750

[email protected] 022-6700 1313 7738894704

[email protected]
[email protected]

[email protected]

9811123233
[email protected] 022-67284800 9810228453

[email protected]

[email protected]

[email protected] 033-22877216 8335080218

[email protected]

[email protected] 022 41714991 9022919554

[email protected] 022-42313631 9930919916
[email protected] 022-30479600 9324032570

[email protected] 022-30479658 9323229557

[email protected] 022-30479722 9324067457

[email protected] 9940137734 9940137734

[email protected] 044-42227373 9940422255

Nill Nill

[email protected] 0124 -6141862 8860622523

[email protected] 0124 -6141849 7838294368

[email protected] 0124-6141850 9560392756

[email protected] 022-42412070 8879634573

[email protected]

[email protected]

[email protected] 0141-3928497 9602172626

[email protected] 0141-3928552 9928139761

Nill Nill

[email protected] 044-28288821 9444943890

[email protected] 7550040686

[email protected] 044-28288897 9094475707

[email protected] 022 66699625 9920706502

[email protected] 022 66844570 9833682151

 022 66844444 Extn
[email protected] 9870194522
4004

[email protected] 9987631732

[email protected] 9443379342

[email protected] 011 43659239

Pankaj 9871658201

[email protected] 011-48638520

[email protected] 044-28575345 8939842019

[email protected]

[email protected]

[email protected] 022 39136846 7400446338

anil.d'[email protected] 022-39171375 7666055045

[email protected]
[email protected]
[email protected] 9833356332
022 428 58558 9920 960 336
[email protected]

[email protected]
[email protected] 2239961422

[email protected] 022-4001822
[email protected] 022-4001 8117 98190 04441

[email protected] 7259392005

[email protected] 9860097049

[email protected] 022 33032530 9022935397

[email protected] 022-40094402 7400057228

[email protected] 9930321042

[email protected]
 Correspondence address

13 Ambagi Building, 14 KG Mall, New delhi -

110001
Apollo Munich Health Insurance Company
Limited
iLABS Centre, 2nd & 3rd Floor, Plot No 404 -
405, Udyog Vihar, Phase – III, Gurgaon -
122016, HARYANA

Bharti AXA General Insurance Co. Ltd.

Spectrum Towers, 3rd floor, Malad Link
Road,Malad (west),
Mumbai- 400064

Bajaj Allianz General Insurance Co Ltd

Bajaj Finserv, 3rd Floor, Survey no.208/1B,
Behind Hyatt Hotel, Vimannagar, Pune -
411014

Cholamandalam MS General Insurance Ltd

Hari Nivas Towers, 1st Floor,
#163, Thambu Chetty Street,
Parry's Corner, Chennai - 600 001

ECGC of India Limited Nirmal, 5th Floor,

Nariman Point,
Mumbai 400 021

Mr. Hari Shankar Mishra,

GM - Customer Service
Indiabulls Finance Centre,
6th Floor, Tower 3, Senapati Bapat Marg,
Elphinstone Road (w), Mumbai – 400 013

6th Floor, Leela Business Park, Andheri-Kurla

Road, Andheri(E), Mumbai-400059
6th Floor, Leela Business Park, Andheri-Kurla
Road, Andheri(E), Mumbai-400059

ICICI Lombard House, 414, Veer Savarkar

Marg, near siddhi vinayak temple, Prabhadevi-
400025

IFFCO Tower II, 5th Floor, Plot No. 3, Sector

29,Gurgaon - 122001 - Haryana

Liberty Videocon General Insurance,

10th Floor, Tower A,
Peninsula Business Park,
Ganpatrao Kadam Marg, Lower Parel,
Mumbai - 400013

Max Bupa Health Insurance Company Limited,

B-1/I-2, Mohan Cooperative Industrial Estate,

Mathura Road, New Delhi-110044
24 Park Street, Kolkata - 700016

1st Floor, 220, Vivekanand Road, Maniktala,

Kolkata - 700006

24 Park Street, Kolkata - 700016

National Insurance Co. Ltd.

CRM Department, 7Th Floor,
Chabildas Towers (Pradip Building)
6A, Middleton Street
Kolkata - 700071 (WB)

Windsor House, 5th Floor, CST Road, Kalina,

Santa Cruz East, Mumbai - 400098
Reliance General Insurance Company Limited,
570, Naigaum Cross Road, Next to Royal
Industrial Estate, Wadala (w) Mumbai 400031

Royal Sundaram Alliance Insurance Company

Limited, 3rd Floor, Subramaniam Building, No.
1, Club House Road, Chennai 600002

Royal Sundaram Alliance Insurance Company

Limited, 45-46, Whites Road, Royapettah,
Chennai 600014

Religare Health Insurance Co. Ltd. , Vipul Tech

Square, Tower C, 3rd Floor, Sector - 43, Golf
Course Road, Gurgaon -122009

‘Natraj’, 3rd floor, Junction of Western Express

Highway & Andheri-Kurla Road, Andheri (East),
Mumbai - 400069

E-8, EPIP, RIICO Industrial Area, Sitapura,

Jaipur.

Vasudevan.V
Star Health and Allied Insurance Company
Ltd, No.1, New Tank Street,
Valluvarkottam High Road,
Nungambakkam,
Chennai-600 034

Tata AIG General Insurance Company Limited,

Peninsula Business Park, 15th Floor, Tower-A,G
K Marg, Opp-Peninsula Corporate Park,Lower
Parel, Mumbai-400013.
Tata AIG General Insurance Company Limited,
Peninsula Business Park, 15th Floor, Tower-A,G
K Marg, Opp-Peninsula Corporate Park,Lower
Parel, Mumbai-400013.

The New India assurance Co. Ltd. Head

Office, 87-M G
Road, Fort, Mumbai-400001

ORIETNAL INSURANCE CO. LTD. HEAD OFFICE,

CUSTOMER SERVICES DEPT. A-25/27, ASAF ALI
ROAD, NEW DELHI-110002

24 WHITES ROAD
CHENNAI
Universal Sompo General
Insurance Co. Ltd.
Plot No. EL - 94, T.T.C. Industrial
Area,M.I.D.C.,
Mahape,Navi Mumbai - 400710

Universal Sompo General

Insurance Co Ltd
Unit No 401, 4th Floor,
Sangam Complex, 127, Andheri
Kurla Road,
Andheri (E),Commerz,
10th Floor, Mumbai –International
400059 Business
Park
Oberoi Garden City, Off Western Express
Highway, Goregaon (East)
Mumbai-400063

10th Floor, R-Tech Park, Nirlon Compound,

Next to HUB Mall, Off Western Express
Highway, Goregaon East, Mumbai – 400 063

402,403 & 404, A & B Wing, 4th Floor,

Fulcrum, Sahar Road, Next to Hyatt Regency,
Andheri (East), Mumbai – 400099
 402,403 & 404, A & B Wing, 4th Floor,
Fulcrum, Sahar Road, Next to Hyatt Regency,
Andheri (East), Mumbai – 400099
 GROs and Altenate Persons - Life
Insurer Name Person Name Designation

AEGON Life GRO Debmalya maitra Chief GRO

Ms. Vijayalakshmi
Aviva Life GRO
Natarajan
Director - Operations

Grievance Redressal
Bajaj Life GRO Mr. G.S Krrishnan Officer (GRO)

Bharti-Axa Life GRO CL Baradhwaj SVP Complaince & CS

Birla SunLife GRO Gurvinder Sehgal Sr. Manager

Assistant Vice President

Canara HSBC GRO Varun Kapoor
| Customer Services  

DLF Pramerica GRO Mr. Sumith Sbharwal Head - Service Delivery

Edelweiss GRO Amit Sharma Deputy Vice President

 Executive Vice President
FG Life GRO Mr. S Mahesh
and Head-Operations

HDFC Life GRO Aparna Karnad Senior Manager

Executive Vice President

ICICI Pru GRO Mr. Deepak Kinger – Legal, Compliance,
Secretarial

Grievance Redressal
IDBI Life GRO Rajesh Ajgaonkar
Officer

Head - Governance and

IndiaFirst Life GRO Mr.K.R.Viswanarayan
Company Secretary

Exide Life GRO Mr. B Ashwin Chief Operating Officer

Kotak Life GRO Mr Muralikrisna Cheruvu Vice President

Executive Director
LIC GRO Shri S N mokashi
(CRM)
PNB MetLife GRO Gaurav Sharma Chief Operating Officer

Senior Director & Chief

Max Life GRO Mr. V Viswanand Operations Officer - Max
Life Insurance

Head - Legal &

Reliance Life GRO Sameer Karekatte
Compliance

Head Of Finance &

SBI Life GRO Mr. Sangramjit Sarangi Compliance Officer

Company Secretary &

Sahara Life GRO Mr. Parakh Tandon
Compliance Officer

Manager (IGMS &

Shriram Life GRO Mr. R. Srinivas
Grievance)

Head  - Legal &

Star Union GRO Ms. Rubina Kesury
Compliance

Senior Vice President

Tata AIA Life GRO Swaminathan S Legal Company
Secretary & Compliance
d Altenate Persons - Life Insurer
Office Phone
Email id Number Correspondence address

Building No.3, Third Floor, Unit No.1,

Nesco IT Park, Western Express
[email protected] 022- 61180159
Highway, Goregaon (East),
Mumbai - 400 063

Aviva Life Insurance Company India

Limited, Aviva Towers, Sector Road,
[email protected] 0124-2709870
Opp. DLF Golf Club, Sec -43,
Gurgaon – 122003

Bajaj Allianz Life Insurance Company

Limited
3rd Floor, Bajaj Finserv, Survey
[email protected] 020-30514749 No.208/1-B,
Behind Weikfield IT
Park,Vimannagar,Pune-411014

Bharti AXA Life Insurance Company

Limited, 6th Floor, Unit No 601 & 602,
[email protected] 022-40306364 Raheja Titanium, Off Western Express
Highway, Goregaon(E),
Mumbai-400 063

Birla Sun Life Insurance, G-Corp Tech

Nill Park, 6th floor, Kasar Vadavli,
Ghodbunder Road, Thane [W] – 400601.
[email protected]

Canara HSBC Oriental Bank of

Commerce Life Insurance Company
Limited
[email protected] 0124-4535341
Unitech Trade Centre, 2nd Floor,
Sushant Lok,Phase-1, Sector-43,
Gurgaon, Haryana, 122009

4th Floor Building No-9B, DLF Cyber City,

[email protected] 0124 4697169 Phase -3, Gurgaon,
Haryana, 122002

Edelweiss Tokio Life Insurance

Edelweiss House, Off CST Road, Kalina,
[email protected] 022-40886341
Mumbai, Maharashtra – 400098
 Lodha - ithink Techno Campus,
1st Floor, A Wing,
Pokhran Road No.2, Behind TCS,
[email protected] 022-4151-4712 Thane (W) - 400 601.
Maharashtra

11th Floor, Lodha Excelus, Apollo Mills

[email protected] 022-66682710 Compound, N M Joshi Marg, Mahalaxmi,
Mumbai - 400011

ICICI Prudential Life Insurance Co. Ltd,

ICICI PruLife Towers, 1089, Appasaheb
[email protected] 022-40391887
Marathe Marg, Prabhadevi, Mumbai -
400 025

IDBI Federal Life Insurance Co Ltd

Trade view, Oasis Complex
[email protected] 022-24908362 Kamala City, P. B Marg, Lower Parel
(West)
Mumbai – 400013

IndiaFirst Life Insurance Company Ltd

301, 'B' Wing, The Qube, Infinity IT Park,
[email protected] 022 3325 9678 Dindoshi - Flimcity Road, Malad (East),
Mumbai - 400 097.

Exide Life Insurance Company Limited;

[email protected] 80 6799 6000 Ext. 5001 3rd Floor, JP Techno Park, No. 3/1,
Millers Road, Bangalore- 560 001

Kotak Mahindra Old Mutual Life

Insurance Limited
Kotak Towers, 7th Floor – Zone I,
[email protected] 022-66057685 Building No.21, Infinity Park, Off
Western Express Highway, Goregaon
Mulund Link Road, Malad (E), Mumbai-
400097

LIC of India, CRM Department,

Yogakshema Bldg., 5th Floor Link, Jeevan
[email protected] 022-22028227 Bima Marg, P.B. No. 19953, Mumbai-
400021.
 PNB MetLife India Insurance Co. Ltd,
Orchid Centre, 5th Floor, DLF Golf
[email protected] 0124-4179011
Course Road, Sector-53, Gurgaon - 122
002

Max Life Insurance Company Ltd.11th

0124 2561717 (Ext :
[email protected] Floor, DLF Square, Jacaranda Marg,DLF
1499)
City Phase II, Gurgaon, Haryana - 122002

Reliance Life Insurance, 9th Floor, Bldg

No. 2, R - Tech Park, Nirlon Compound,
[email protected] 022 - 30002395
Next to HUB Mall, Behind I - Flex Bldg,
Goregaon East, Mumbai. 400063

SBI Life Insurance Co. Ltd.

NATRAJ, 5th Floor,
[email protected] 022-61910281 M. V. Road & W. E. Highway Junction,
Andheri (E),
Mumbai - 400 069

Sahara India Life Insurance, 8th Floor,

Sahara India Centre, Kapoorthala
[email protected] 0522-3965100
Complex,
Lucknow – 226024 (U.P.)

Ramky Selenium, Plot No. 31 & 32,

[email protected] 040 23009400 Ext: 430 Beside Andhra Bank Training Centre,
Financial District, Gachibowli,
HYDERABAD-500032

Star Union Dai-ichi Life Insurance,

11th Floor, Raghuleela Arcade, IT Park,
[email protected] 022 39546373
Sector – 30A, Opp. Vashi Railway
Station, Vashi, Navi Mumbai – 400 703

Tata AIA life Insurance company Limited

B – Wing, 9th Floor,
I – Think Techno Campus,
[email protected] 022 6649 8200
Behind TCS, Pokhran Road No. 2,
Close to Eastern express highway,
Thane (West) - 400607
 GROs and Altenate Persons -
Insurer Name Person Name Designation

AIC of India GRO Narayanappa Manager

Vice President
Apollo Munich GRO Padmesh Nair Operations & Customer
Service

National Grievance
Bharti AXA Gen GRO Anand Gupta
Redressal Officer

Assistant Manager
Bajaj Allianz Gen GRO Ms. Rita Franco
Customer Care

Chola MS GRO Prabhakaran A VP- Operations

ECGC GRO Mr. Nirdosh Chopra General Manager

FG Genearl GRO Mr.Hari Shankar Mishra GM - Customer Service

Head - IT & Customer

HDFC Ergo Gen GRO Mr. Arun Sharma Experience
Management

ICICI Lom Gen GRO Vasundhara Bhonsle VP-Customer Service

IFFCO TOKIO GRO Mr. Amit Jain Chief Grievance Officer

Chief Financial Officer

L And T Gen GRO Mr. V Krishnamoorthy and Chief Compliance
Officer
  Country Head -
Liberty Videocon GRO  Puneet Pasricha
Operations

Associate Vice
Max Bupa Health GRO Mr. Saurabh Tripathi President - Customer
Services

Magma HDI Gen GRO Mr. Jeetendra Sahu Compliance Officer

NIC GRO Shri Bibek Kumar Das Deputy Manager

Raheja QBE Gen GRO Arup Kumar Das Head - Claims

Reliance Gen GRO Mohan Khandekar Company Secretary

Head - Retail
Royal Sundaram GRO Navin Operations & Customer
Service

Religare Health GRO Mr. Anoop Singh

Head – Compliance,
Mr. Mahendra Kumar
SBI Gen GRO
Tripathi
Legal & Company
Secretary

Shriram Gen GRO Hemant Kumar Sharma Chief Grievance Officer

Star Health GRO Vasudevan.v General Manager

 Senior Vice President -
TATA AIG Gen GRO Atri Chakraborty
Operations & Systems

The New India GRO Dr. Rajkumar Chief Manager

The Oriental GRO MASOOD WAHAB CHIEF MANAGER

Chief Grievance
United India GRO P. Hemamalini
Redressal Officer (GRO)

Universal Sompo GRO Mr. Rajiv Kumar Head - Operations

Head – Customer
Cigna TTK Health GRO Utpal Desai
Service

Kotak Gen GRO

Aditya Birla GRO

Health
DHFL General GRO
Acko General GRO

Go Digit General GRO

Reliance Health GRO

Edelweiss GRO
General
and Altenate Persons - Life Insurer
Office Phone
Email id Number
[email protected]

[email protected] 0124-4584320

[email protected] 022-48815939

[email protected] 020 30514702

[email protected] 044-39910509

[email protected] 022-66590715,

[email protected] 022-40976854

[email protected] 02266383600 – Ext :

3751

[email protected] 022-61961438

[email protected] 0124-2850219

[email protected] 022-61230003
[email protected] 022-67001312

[email protected] 011-30902000

[email protected] 033-44017361

[email protected] 033-22831742

[email protected] 022-42313606

[email protected] 022-30479600

[email protected]

[email protected] 011-3911 1162

[email protected] 022-42412070

[email protected] 0141-3928451

[email protected] 044-28288821
[email protected] 022 - 66699625

[email protected] 022-22708306

[email protected] 011-43659109

[email protected] 044-28575414

[email protected] 022 39171324

[email protected] 022-6170-3643

[email protected]

[email protected]

[email protected]
[email protected]

[email protected]

[email protected]

[email protected]
 Correspondence address

13 Ambagi Building, 14 KG Mall, New delhi -

110001

Apollo Munich Health Insurance Company

Limited
10th Floor, Building No.10, Tower B,
DLF Cyber City, DLF City Phase-2,
Gurgaon-122002, Haryana, INDIA

1st Floor, Ferns Icon, Survey no. 28,

Doddanekundi, Bangalore-37

Bajaj Allianz General Insurance Co Ltd

Bajaj House, Sky Vista, Viman Nagar,
Pune – 411 014

Cholamandalam MS General Insurance Ltd

Hari Nivas Towers, 1st Floor,
#163, Thambu Chetty Street,
Parry's Corner, Chennai - 600 001

Mr. Hari Shankar Mishra,

GM - Customer Service
Indiabulls Finance Centre,
6th Floor, Tower 3, Senapati Bapat Marg,
Elphinstone Road (w), Mumbai – 400 013

6th Floor, Leela Business Park, Andheri-Kurla

Road, Andheri(E), Mumbai-400059

ICICI Lombard House, 414, Veer Savarkar

Marg, near siddhi vinayak temple, Prabhadevi-
400025
IFFCO Tower II, 5th Floor, Plot No. 3, Sector
29,Gurgaon - 122001 - Haryana

L&T General Insurance Company Ltd,

6th Floor, City 2, Plot No 177, CST Road,
Kalina, Santacruz (E),
Mumbai 400 098
Liberty Videocon General Insurance,
10th Floor, Peninsula Business Park,
Ganpatrao Kadam Marg, Lower Parel,
Mumbai - 400013

Max Bupa Health Insurance Co Ltd., 2nd Floor,

Salcon Ras Vilas, D-1, District Centre, Saket,
New Delhi-110017

24 Park Street, Kolkata - 700016

National Insurance Co. Ltd.

CRM Department, 7Th Floor,
Chabildas Towers (Pradip Building)
6A, Middleton Street
Kolkata - 700071 (WB)

Windsor House, 5th Floor, CST Road, Kalina,

Santa Cruz East, Mumbai - 400098

Reliance General Insurance Company Limited,

570, Naigaum Cross Road, Next to Royal
Industrial Estate, Wadala (w) Mumbai 400031

Royal Sundaram Alliance Insurance Company

Limited, 3rd Floor, Subramaniam Building, No.
1, Club House Road, Chennai 600002

Religare Health Insurance Co. Ltd., A-3,4,5, Plot

No. - 11, GYS Global, Sector - 125, Noida, U.P-
201301

‘Natraj’, 3rd floor, Junction of Western Express

Highway & Andheri-Kurla Road, Andheri (East),
Mumbai - 400069

E-8, EPIP, RIICO Industrial Area, Sitapura,

Jaipur.

Vasudevan.V
Star Health and Allied Insurance Company
Ltd, No.1, New Tank Street,
Valluvarkottam High Road,
Nungambakkam,
Chennai-600 034
Tata AIG General Insurance Company Limited,
Peninsula Business Park, 15th Floor, Tower-A,G
K Marg, Opp-Peninsula Corporate Park,Lower
Parel, Mumbai-400013.

The New India assurance Co. Ltd. Head

Office, 87-M G
Road, Fort, Mumbai-400001

ORIETNAL INSURANCE CO. LTD. HEAD OFFICE,

CUSTOMER SERVICES DEPT. A-25/27, ASAF ALI
ROAD, NEW DELHI-110002

United India Insurance Company Limited, Head

Office, 24, Whites Road,
Chennai – 600 014

Universal Sompo General

Insurance Co. Ltd.
Plot No. EL - 94, T.T.C. Industrial
Area,M.I.D.C.,
Mahape,Navi Mumbai - 400710

Cigna TTK Health Insurance Company Ltd.

10th Floor, Commerz, International Business
Park
Oberoi Garden City, Off Western Express
Highway, Goregaon (East)
Mumbai-400063