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1
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When starting a computer, you see a message indicating a CMOS error. What is the most
likely solution?
Select one:

a.
Replace the CMOS.

b.
Replace the battery.

c.
Flash the CMOS.

d.
Flash the BIOS.

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The correct answer is: Replace the battery.

Question 2
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You hear a hard drive making loud clicking noises. What does this indicate?
Select one:

a.
Failing hard drive

b.
Bad clusters

c.
Normal operation

d.
Disk thrashing
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The correct answer is: Failing hard drive

Question 3
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What is the formatted capacity of high-density 31⁄2 g floppy diskettes?

a.
360KB

b.
1.44MB

c.
720KB

d.
2.88MB

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The correct answer is: 1.44MB

Question 4
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What are the five output voltages that have been commonly produced by PC power
supplies over the years? (Choose five.)
Select one or more:

a.
–12VDC

b.
–110VAC
c.
+110VAC

d.
+12VDC

e.
–5VDC

f.
+3.3VDC

g.
+5VDC

h.
–3.3VDC

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The correct answers are: +3.3VDC, +5VDC, –5VDC, +12VDC, –12VDC

Question 5
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You have PCIe x2 card that you want to install into a computer. Of the following choices,
where could you install it?
Select one:

a.
PCIe x1 expansion slot

b.
PCI-X expansion slot

c.
PCI expansion slot

d.
PCIe X4 expansion slot

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The correct answer is: PCIe X4 expansion slot

Question 6
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Which optical disc format supports a data capacity of 25GB?

a.
Double-sided, single-layer DVD-R

b.
Double-sided, double-layer DVD+R

c.
Single-sided, single-layer Blu-ray disc

d.
Double-sided, single-layer DVD+R

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The correct answer is: Single-sided, single-layer Blu-ray disc

Question 7
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Which of the following statements about power supplies is true?

a.
SATA hard drives most often use the same type of power connector PATA hard drives use.

b.
Power supplies supply power to ATX-based motherboards with connectors known
commonly as P8 and P9.

c.
Molex connectors are used with PATA hard drives, while Berg connectors are used with
floppy drives.

d.
You must make sure the voltage selector switch on the back of the power supply is
switched to the lower setting if the computer is going to be used in Europe.

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The correct answer is: Molex connectors are used with PATA hard drives, while Berg
connectors are used with floppy drives.

Question 8
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When replacing a power supply, which of the following tends to vary among power supplies
and must be chosen properly to support all connected devices?
Select one:

a.
Voltage

b.
Resistance

c.
Wattage

d.
Amperage

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The correct answer is: Wattage

Question 9
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Question text

Of the following choices, what two components determine the speed of a bus?
Select one:

a.
Crystal frequency and multiplier

b.
Bit size and multiplier

c.
Crystal frequency and bit size

d.
CPU capability and cache size

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The correct answer is: Crystal frequency and multiplier

Question 10
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Which of the following is not a consideration when installing an internal storage device?
Select one:

a.
Due to the high revolutions at which modern hard drives spin, you must secure an external
power source because the internal power supplies do not have the capacity.

b.
You need to be sure that the routing of the drive’s ribbon cable, if applicable, does not
obstruct the engineered flow of air across internal components.

c.
You should secure the drive with at least two screws on one side and preferably two on
each side.

d.
You should match the form factor of the drive or adapt it to an available drive bay or slot.
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The correct answer is: Due to the high revolutions at which modern hard drives spin, you
must secure an external power source because the internal power supplies do not have the
capacity.

Question 11
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Which of the following platter spin rates is not commonly associated with conventional
magnetic hard disk drives?
Select one:

a.
10,200 rpm

b.
5400 rpm

c.
7200 rpm

d.
15,000 rpm

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The correct answer is: 10,200 rpm

Question 12
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Which of the following is a concept that applies only to conventional magnetic hard disk
drives and not newer solid-state drives?
Select one:

a.
7200 rpm
b.
Access time

c.
Storage capacity

d.
External attachment

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The correct answer is: 7200 rpm

Question 13
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What is the physical component where data is stored in a HDD?

a.
Sector

b.
Platter

c.
Cluster

d.
Read/write head

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The correct answer is: Platter

Question 14
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What is the largest NTFS volume size supported by Windows XP?

a.
256TB

b.
2TB

c.
256GB

d.
128TB

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The correct answer is: 256TB

Question 15
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Which of the following choices lists common motherboard form factors from the smallest to
the largest?
Select one:

a.
Pico-ITX, micro-ATX, mini-ITX, ATX

b.
ATX, pico-ITX, mini-ITX, micro-ATX

c.
Mini-ITX, micro-ATX, pico-ITX, ATX

d.
Pico-ITX, mini-ITX, micro-ATX, ATX

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The correct answer is: Pico-ITX, mini-ITX, micro-ATX, ATX

Question 16
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What kind of media is most commonly used when large amounts of data need to be
archived on a regular basis?
Select one:

a.
External hard drive

b.
Floppy diskette

c.
Tape

d.
Optical disc

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The correct answer is: Tape

Question 17
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What type of data connector is used for a SATA 3G drive?

a.
40-pin, 40-wire ribbon cable

b.
40-pin, 80-wire ribbon cable

c.
7 pins with an L-shaped connector

d.
15 pins with an L-shaped connector
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The correct answer is: 7 pins with an L-shaped connector

Question 18
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What is the minimum number of drives in a RAID-1?

a.
Four

b.
One

c.
Three

d.
Two

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The correct answer is: Two

Question 19
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Which of the following is not one of the three major components of a hard disk drive
system?
Select one:

a.
Hard disk

b.
Drive interface
c.
Host adapter

d.
Controller

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The correct answer is: Drive interface

Question 20
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Which of the following is not a consideration when upgrading power supplies?

a.
You might find that you do not have enough of the appropriate connectors coming from the
power supply for the devices you have installed.

b.
You might find that your case has a nonremovable power supply.

c.
You might find that your power rating is not adequate on the new power supply.

d.
You might find that you do not have a matching motherboard connector on your new power
supply.

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The correct answer is: You might find that your case has a nonremovable power supply.

Question 21
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On the primary IDE channel, if a single hard disk is attached, its jumper should be set to
________.
Select one:

a.
Single if available, otherwise Master

b.
Slave

c.
Boot

d.
Master

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The correct answer is: Single if available, otherwise Master

Question 22
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You are adding an internal SATA drive to an existing system. How many drives can you
connect to a SATA connector?
Select one:

a.
Three

b.
Four

c.
One

d.
Two

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The correct answer is: One

Question 23
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Which technology is based on flash memory and is intended to eventually replace

a.
Solid-state drives

b.
USB flash drives

c.
Memory cards

d.
Optical drives

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The correct answer is: Solid-state drives

Question 24
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Which of the following best describes the concept of hot-swappable devices?

a.
Power does not need to be turned off before the device is inserted or removed.

b.
The device can be removed with power applied after it is properly stopped in the operating
system.

c.
Care must be taken when swapping the device because it can be hot to the touch.

d.
The device can be swapped while still hot, immediately after powering down the system.
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The correct answer is: Power does not need to be turned off before the device is inserted or
removed.

Question 25
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How much data can you store on a DL DVD disc?

a.
8.5 GB

b.
17.1 GB

c.
4.7 GB

d.
700 MB

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The correct answer is: 8.5 GB

Question 26
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What does the red stripe on a ribbon cable indicate?

a.
Pin 1

b.
Pin 16
c.
Parity

d.
The manufacturer’s trademark

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The correct answer is: Pin 1

Question 27
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After trying to run virtualization software, you realize that the BIOS doesn’t support
virtualization. What should you do?
Select one:

a.
Upgrade the motherboard.

b.
Replace the CMOS battery.

c.
Upgrade the CPU.

d.
Flash the BIOS.

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The correct answer is: Flash the BIOS.

Question 28
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Of the following voltage pairings, which one accurately represents the input and output,
respectively, of power supplies and AC adapters?
Select one:
a.
AC in, DC out

b.
DC in, AC out

c.
DC in, DC out

d.
AC in, AC out

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The correct answer is: AC in, DC out

Question 29
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You are trying to start a system from a bootable DVD, but the system always boots to the
hard drive instead. What should you do?
Select one:

a.
Replace the DVD drive.

b.
Flash the BIOS.

c.
Replace the DVD.

d.
Manipulate the start sequence in the BIOS.

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The correct answer is: Manipulate the start sequence in the BIOS.

Question 30
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Question text

Which of the following is not a valid external connector for a hard drive?
Select one:

a.
USB

b.
FireWire

c.
eSATA

d.
1934b

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The correct answer is: 1934b

Question 31
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Which of the following statements regarding floppy drive installation is true?

a.
Because it is antiquated technology, floppy disk drives can no longer be purchased new.

b.
Like DVD-ROM drives, floppy drives have a 51⁄4 g form factor and must be installed in the
larger drive bays.

c.
Like a hard drive, the floppy drive requires no external access.

d.
Although some drives might not clearly key the receptacle for the Berg power connector,
you must insert the connector correctly or the drive can be damaged.

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The correct answer is: Although some drives might not clearly key the receptacle for the
Berg power connector, you must insert the connector correctly or the drive can be
damaged.

Question 32
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What do UltraDMA/66 and higher require?

a.
An 80-wire cable

b.
Operating system support

c.
Cable Select configuration

d.
That the BIOS be set for UltraDMA instead of DMA

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The correct answer is: An 80-wire cable