I.
EXECUTIVE SUMMARY
The Cupcake Paradise will be a small entrepreneurial bakery situated in Pagudpud, Ilocos Norte.
Cupcakes will be baked with different and plenty of flavors, style, sizes, frostings, trappings, as well as
decorations. The bakery will entail a comfy seating place allowing consumers to check-in at sit down
while they enjoy their cupcake. The cupcake land will also involve a catering service that can fill big
orders for events, giving consumers greater convenience. Cupcake will contain an extensive target
market. Since all ages from a child to adult or elderly enjoy a cupcake, therefore target market will
include all of them. Cupcakes are nearly a low-price product. They are obtained by anybody regardless
of the varying income. Meaning the target market for a cupcake is simply huge. With the numerous
product options, a broad target market, convenient services, this product will attain the needs of a
broad spectrum of consumers.
II. Mission Statement
The mission is to enthusiastically re-invent the way the customers enjoy the collaborative expression of
unique, eloquent, and “outside the box” thinking in bakery designs allowing to exceed the customer
expectations. The goal, provide supreme product and customer experience using quality ingredients and
new techniques to create a product truly superior in taste and design. Provide appreciation to each
guest for the opportunity to serve them and provide happiness and joy through the art of food.
III. Marketing Objectives
The cupcake business operates on a business model similar to a bakery in terms of production and
product turnaround. The cupcake business, however, targets specific niches and requires a focused
approach to sales. Setting marketing and sales goals that will drive revenue and that will encourage
repeat business will set the stage for a successful business. Anyone can make a cupcake for a reasonably
low cost. What makes your cupcakes special enough to differentiate them from your competitors? Set a
goal to create better recipes that will give your cupcakes an edge. The wow factor really plays out in the
gourmet cupcake business. Focus on unique flavors and toppings that have shelf appeal. Building
marketing objectives to introduce new flavors to your existing customer base, along with potential new
customers, will drive business.
IV. SWOT Analysis
The swot analysis provides us with an apportunity to examine the internal strength and weaknesses of
Cupcakes Paradise must address.It also allows us to examine the apportunities presented to Cupcake as
we Paradise as potential threats.
STRENGTH WEAKNESSES OPPORTUNITIES THREATS
High customer Large New flavors Reaching
loyalty competitive Brand greater and
Superior market with ambassadors new markets
service difficulties in Seasonal can be difficult
offerings survival. promotion because of
Excellent staff The struggle to Social media specialty of
who are highly build brand and e- products.
trained and equity. commerce Competition
very customer A limited marketing from similar
attentive marketing Growing providers in
Guarantees a budget to population of Ilocos Norte
quality product develop brand daily internet A slump in the
through awareness. users economy that
providing a The difficulty Media based will decrease
consistent finding promotions customer’s
product with someone budget for
high quality enough baking parties
ingredients and skills to
the best cakes support in
making making.
techniques.
V. Market Research
Although Cupcake Paradise will not be the only cupcake shop in Pagudpud, other bakeries and
cake decorating businesses will offer competition. Two other locally owned bakeries are in the
same town along with a city market that contains a bakery. A couple of other bakeries and cake
decors also exist in the neighboring towns.
Despite the similar business in the area, Cupcake Paradise will contain a few beneficial strengths
to make it more desirable than it’s competitors. Cupcake Paradise will be capable of meeting the
needs of consumers requesting specific modifications to satisfy particular health and diet needs,
including gluten-free, organic, naturally sweetened, reduced-fat, and vegan. The central location
of Cupcake Paradise will be an additional valuable aspect of the company, allowing it to be
accessible to a large market. Finally, the convenient catering service and the comfortable lounge
for customers to relax in as they indulge in their delicious delights will be major advantages of
Cupcake Paradise.
Part of the target market of Cupcake Paradise includes tourists. Unfortunately, these consumers
are only present during part of the year, decreasing the company’s business during the off
seasons. Another weakness of this bakery will possibly include it’s competition with businesses
which have been open for many years. Local often choose to support the local businesses. With
these habits created, it may be difficult for Cupcake Paradise to receive the business of locals
who already have a favorite or preferred bakery.
The growth of Cupcake Paradise may be limited based on the location of the business. Being in a
small town, the market size is much lower than if the business were located in a large city.
Likewise, although it is in a tourist area, the town in which it will be located has fewer tourist
attractions, and therefore a smaller tourist rate, than the nearby towns. However, the growing
cupcake trend is very promising for the success of Cupcake Paradise.
VI. Market Strategy
1. Market Segmentation
A more diverse market segment is desired. This includes young diverse Americans. Asian
market is important but the company feels fulfilled in this quota. The current market
consists of Asians, multiple economic backgrounds, and multiple age groups, most notably
the teen and young adult age group.
2. Differentiation
New flavors are offered and should continue to be offered. The newest flavors are Crème
de Banana, and Dragon fruit cupcake. This will help expand the market by introducing new
flavors of the same quality product. Seasonal and Promotional flavors test well in the past
and are being marketed currently. The Brand ambassador program will also expand the
market by reaching further areas
3. Positioning
Cupcake Paradise already had a strong presence on the internet but could stand from more
exposure by both staff and customers. Positioning themselves in the media more
aggressively will help with exposure and will at as advertising as well. The Instagram page
is a huge tool for the target consumer group. The company is positioned as moderately
priced and with great and high-quality products.
VII. Budget
We have a startup budget of 1,000,000 pesos for buying equipments, tools, materials,
ingredients and other expenses in making the product.