BOTSMANA ADVISORY CIRCULAR CIVIL AVIATION AUTHORITY OF BOTSWANA CAAB Document CAAB-OPS-AC-007 OPERATIONS MANUAL PARTD i ER TCAAB-OPSAC-ON Revision: Original November 2013 Page ToreIntentionally left blank CAAHOPS-AC-007—-Revislon: Original ‘November 2011 Page 2 offSECTION 1: GENERAL 4.1. PURPOSE This Operations Advisory Circutar (OAC 007) provides guidance to companies seeking an Air Operator Certificate (AOC) to conduct commercial air transport operations carrying passenger and cargo in Botswana 1.2. STATUS OF THIS ADVISORY CIRCULAR This Operations Advisory Circular (OAC) is issued as guidance and is an original issue. 4.3. BACKGROUND 1 ICAO Standard in Annex 6-1, International Commercial Air Transport and Annex 6-lII, International Commercial Air Transport- Helicopters requires that, before issuing an Air Operator Certificate, the state must assess the capability of the operator to perform such operations. This OAC provides guidance for the preparation and submission of operations manual under the Civil Aviation Regulation of Botswana. 4.4 OVERVIEW OF LEGAL REQUIREMENTS 1. Each AOC holder shall ensure that the contents and structure of the operations manual are in accordance with rules and regulations of the Authority, and are relevant to the area(s) and type(s) of operation. ‘An operations manual, which may be issued in separate user manuals corresponding to specific aspects of operations shall be organized and developed in four parts in accordance with the requirements in civil Aviation (Air Operator Certificate and Administration) regulation 37. ‘An AOC holder may design a manual to be more restrictive than the Authority's requirements. Each AOC holder shall ensure that the manual, in all of its parts together, shall contain all information required by each group of personnel addressed in that part, including — (a) General policies; (b) Duties and responsibilities of each crew member, appropriate members of the ground organisation, and management personnel; and (c) _ Reference to the appropriate Civil Aviation Regulations. CAAB-OFS.AC007 Revision: Original “November 201310. 11. mee 13. 14, 15. 16. Flight dispatching and operational control, including procedures for co- coordinated dispatch or flight control or flight following procedures and maintenance control procedures, as applicable. En route flight, navigation, and communication procedures, including procedures for the dispatch or release or continuance of flight if any item of equipment required for the particular type of operation becomes inoperative or unserviceable en route. Appropriate information extracted from the operations specifications, such as areas of operation, each approved route, the aircraft model authorised, the type of operation such as VFR, IFR, day, night, etc., authorised aerodromes, instrument approach procedures authorised and any other pertinent information. Procedures for familiarising passengers with the use of emergency equipment, during flight Emergency equipment and procedures The method of designating succession of command of flight crew members. Procedures for determining the usability of landing and take-off areas, and for disseminating pertinent information thereon to operations personnel. Procedures for operating in periods of ice, hail, thunderstorms, turbulence, or any potentially hazardous meteorological condition. Airman training programs, including appropriate ground, flight, and emergency phases. Procedures for refuelling aircraft, eliminating fuel contamination, protection from fire (including electrostatic protection), and supervising and protecting passengers during refuelling. Methods and procedures for maintaining the aircraft mass and centre of gravity within approved limits. Where applicable, pilot and dispatcher route and aerodrome qualification procedures. -OPS-AC-007 Revision: Original ‘November 2013 Page 4 off)17. 18. 19. 20. 24 22. Accident notification procedures. Procedures and information to assist personnel to identify packages marked or labelled as containing hazardous materials and, if these materials are to be carried, stored, or handled, procedures and instructions relating to the carriage, storage, or handling of hazardous materials, including the following: Procedures for determining the proper shipper certification and proper packaging, marking, labelling, shipping documents, compatibility of materials, and instructions on the loading, storage, and handling Notification procedures for reporting hazardous material incidents. Instructions and procedures for the notification of the pilot in command when there are hazardous materials aboard. Other information or instructions relating to safety.SECTION 2: CONTENTS OF THE OPERATIONS MANUAL (PART D) The training segment of the operations manual (Part D: Training) may be based on the following outline — 1.0 Training Syllabi And Checking Programmes 4.1 General Requirements Training syllabi and checking programmes for all operations personnel assigned to operational duties in connection with the preparation and/or conduct of a flight (which includes the initiation, continuation, deviation and termination of a flight) shall be developed to meet the respective requirements of the Authority. An AOC holder may not use, nor may any person serve in a required crew member capacity or operational capacity unless that person meets the training and currency requirements established by the Authority for that respective position 1.2 Flight Crew The training syllabi and checking programmes for flight crew members shall include (a) Awritten training programme acceptable to the Authority that provides for initial, transition, difference, and recurrent training, as appropriate, for flight deck crew members for each type of aircraft flown by that crew member. This written training programme shall include both normal and emergency procedures training applicable for each type of aircraft flown by the crew member. (b) Adequate ground and flight training facilities and properly qualified instructors required to meet training objectives and needs. (c) A current list of approved training materials, equipment, training devices, simulators, and other required training items needed to meet the training needs for each type and variation of aircraft flown by the AOC holder. (d) Adequate number of ground check personnel and flight check pilots to ensure adequate training and checking of flight crew members. (e) A record system acceptable to the Authority to show compliance with appropriate training and currency requirements. 4.3 Cabin Crew The training syllabi and checking programmes for cabin crew members shall include (a) Basic initial ground training covering duties and responsibilities. (b) Appropriate Authority rules and regulations. (c) Appropriate portions of the AOC holder's operating manual. (d) Appropriate emergency training as required by the Authority and the AOC. holder's operating manual (e) Appropriate flight training. CAAT-OPS-AC-007 Revision: Original November 2013, Page 60f8() Appropriate recurrent, upgrade, or difference training, as required, to maintain currency in any type and variance of aircraft the crew member may be required to work in. (g) Maintain a training record system acceptable to the Authority to show compliance with all required training 1.4 All Crew Members Aritten training programme shall be developed for all crew members in the emergency procedures appropriate to each make and model of aircraft flown in by the crew member. Areas shall include — (a) Instruction in emergency procedures, assignments, and crew co-ordination (b) Individual instruction in the use of on board emergency equipment such as fire extinguishers, emergency breathing equipment, first aid equipment and its proper use, emergency exits and evacuation slides, and the aircraft's oxygen system including the use of portable emergency oxygen bottles. Flight crew members shall also practice using their emergency equipment designed to protect them in case of a cockpit fire or smoke. (c) Training shall also include instruction in potential emergencies such as rapid decompression, ditching, fire fighting, aircraft. evacuation, medical emergencies, hijacking, and disruptive passengers. (d) Scheduled recurrent training to meet Authority requirements. 1.5 All Operations Personnel The training syllabi and checking programmes for all operations personnel shall include - (a) Training in the safe transportation and recognition of all dangerous goods permitted by the Authority to be shipped by air. Training shall include the proper packaging, marking, labeling, and documentation of dangerous articles and magnetized materials. (b) All appropriate security training required by the Authority (c) A method of providing any required notification of an accident or incident involving dangerous good. 1.6 Operations Personnel Other Than Crew Members For operations personnel other than crew members (e.g., flight operations officer, handling personnel etc.), a written training programme shall be developed that pertains to their respective duties. The training programme shall provide for initial, recurrent, and any required upgrade training. — (CAAL-OPS-AC-007 Revision: OF November 2018 Page? of2.0 Procedures for Training and Checking 2.1 Proficiency Checking Procedures Procedures to be applied in the event that personnel do not achieve or maintain the required standards. 2.2 Procedures Involving the Simulation of Abnormal or Emergency Situations. Procedures to ensure that abnormal or emergency situations requiring the application of part or all of abnormal or emergency procedures, and simulation of IMC by artificial means, are not simulated during commercial air transportation flights. 3.0 Document Retention 3.1 Documentation to Be Stored and Storage Periods ‘An AOC holder shall retain all documentation required by the appropriate Authority, or the Authority of another State in which the AOC holder is operating for the time specified by the respective Authority, or for the time period needed to show compliance with appropriate regulations or this operations manual, whichever is longer Po. poxasy. 8 ‘GABORONE BOTSWANA 20 -OF ty DIRECTOR FLIGHT SAFETY, > « CAAROPS-AG-007 ‘Revision: Original November 2013 “Page Bor